HP Hewlett Packard Projector TC33096003 User Manual

Data Protector Express  
Installation Guide  
TC33096003  
Part number: *TC330–96003*  
First edition: October, 2010  
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Contents  
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . .  
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . .  
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Supported platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Before You Install Data Protector Express . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installing Data Protector Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Upgrading Data Protector Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2 Installing Data Protector Express . . . . . . . . . . . . . . . . . .  
Launching the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
On Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
On Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Using the Data Protector Express Installer . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3 Post Installation Settings . . . . . . . . . . . . . . . . . . . . .  
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . .  
Linux Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
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Before you begin  
Intended audience  
This guide is intended for new and experienced users of Data Protector Express and Data Protector  
Express Basic. For new users, chapter 1 introduces the concepts and architecture of Data Protector  
Express and Chapter 2 demonstrates the process of completing the rst backup job and rst restore job.  
Subsequent chapters explain the more advanced features of Data Protector Express.  
Editions  
This guide describes the features of Data Protector Express. Data Protector Express Basic is a reduced  
feature edition of Data Protector Express. Not all of the features described in this guide are available in  
Data Protector Express Basic.  
NOTE:  
Data Protector Express Basic can be upgraded to Data Protector Express with the purchase of the  
appropriate license key from your HP partner.  
Related documentation  
The /doc directory on the Data Protector Express CD-ROM contains the following printable  
documentation:  
A Short Guide to Successful Tape Backup  
ESD and Webware License Mangement Guide  
NOTE:  
To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must be installed on  
your Windows or X Window (Linux) computer. If not currently installed, you can install it from the Adobe  
Acrobat Reader website at http://www.adobe.com.  
You can nd these documents from the Storage Software page of the HP Business Support Center website:  
Document conventions and symbols  
Convention  
Element  
Blue, underlined text: http://www.website.com  
Cross-reference links and e-mail addresses  
Website addresses  
Keys that are pressed  
Text typed into a GUI element, such as a box  
GUI elements that are clicked or selected, such as  
menu and list items, buttons, tabs, and check boxes  
Bold text  
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Convention  
Element  
Italic text  
Text emphasis  
File and directory names  
System output  
Code  
Monospace text  
Commands, their arguments, and argument values  
Code variables  
Command variables  
Monospace, italic text  
WARNING!  
Indicates that failure to follow directions could result in data loss.  
CAUTION:  
Indicates that failure to follow directions could result in damage to equipment or data.  
IMPORTANT:  
Provides clarifying information or specic instructions.  
NOTE:  
Provides additional information.  
TIP:  
Provides helpful hints and shortcuts.  
Release notes  
Release notes are included with every release and service pack. Before using Data Protector Express,  
please read the release notes for additional information. The release notes are available in HTML format  
in the root directory of the Data Protector Express CD-ROM.  
HP technical support  
For worldwide technical support information, see the HP support website:  
Before contacting HP, collect the following information:  
Product model names and numbers  
Technical support registration number (if applicable)  
Product serial numbers  
Error messages  
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Operating system type and revision level  
Detailed questions  
6
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1 Installation Overview  
In this section  
System Requirements  
Most operating systems list both minimum and recommended system requirements. As a general rule,  
if your system meets the minimum requirements for the operating system, it will also meet the minimum  
system requirements for Data Protector Express.  
Depending on your specic requirements, your system should also meet the following:  
The Data Protector Express Catalog requires additional space. When you install Data Protector  
Express on the machine that will serve as the Backup Server, HP recommends that you select a hard  
drive other than the default drive. A disk drive with at least an additional 20 GB is recommended.  
VGA display with 1024x768 resolution, for use with Windows or an X Window System  
CD drive for Data Protector Express installation (recommended)  
CD or DVD writer for use with the Data Protector Express Bare Metal Disaster Recovery  
(recommended)  
Bootable tape backup device for use with Data Protector Express Bare Metal Disaster Recovery  
(optional)  
Supported platforms  
Data Protector Express is supported and has been tested with many different versions  
of Windows and Linux operating systems. For a current list of supported platforms, visit  
NOTE:  
We always recommend that you install the latest service packs and updates for your operating system.  
Before You Install Data Protector Express  
Even though Data Protector Express is easy to install, you must rst make some important decisions  
about how to implement Data Protector Express. Before you install Data Protector Express, you should  
consider the following subjects.  
Data Protector Express Backup Domain  
When you install Data Protector Express, you will dene a Data Protector Express Backup Domain. Each  
Backup Domain includes one Backup Server — a computer that contains the Data Protector Express  
catalog. Each Data Protector Express Backup Server may also include other computers, including Media  
Servers and clients.  
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On a very small Backup Domain, all three components (Backup Server, Media Server, and client) can be  
on the same machine.  
Since Data Protector Express is scalable, you can easily upgrade your license whenever you need to  
expand the Data Protector Express Backup Domain.  
To dene the Backup Domain, identify:  
The computer that will be the Backup Server.  
The Media Servers that will belong to the Backup Server.  
The clients that will belong to the Backup Domain.  
Data Protector Express Service  
The Data Protector Express service lets you run scheduled jobs automatically, whether or not an operator  
is present. The Data Protector Express service is called a service on Windows and a daemon on Linux  
systems.  
When installed, the Data Protector Express service automatically loads at system startup. It runs in the  
background without a user interface. At any time, you can start the Data Protector Express user interface.  
Later, when you close the Data Protector Express user interface, the Data Protector Express service  
continues to run in the background.  
If the system loses power, the Data Protector Express service automatically restarts following system restart.  
Therefore, your backup jobs still run as scheduled.  
You must install Data Protector Express on each computer that will be included in an automatic backup  
schedule.  
For information on conguring and using the Data Protector Express service, refer to the Data Protector  
Express User Guide.pdf.  
Installing Data Protector Express  
1. Install all of your backup devices according to the manufacturer’s directions  
2. Install Data Protector Express on the Backup Server machine.  
3. Install Data Protector Express on the remaining Media Servers and clients in the Backup Domain.  
Supply the hostname or IP address of the Backup Server when installing the clients.  
Upgrading Data Protector Express  
1. Upgrade Data Protector Express on the Backup Server.  
2. Each client in the Backup Domain will upgrade itself automatically.  
NOTE:  
There is a Backup Domain conguration setting to disable automatic updates that is on by default. If you  
turn this option off you will need to manually update each client. Clients running older versions of Data  
Protector Express will not operate with a Backup Server running a newer version.  
8
Installation Overview  
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2 Installing Data Protector Express  
In this section  
Launching the Installer  
On Windows  
You must have Administrator access to install Data Protector Express.  
1. Insert the Data Protector Express CD-ROM in your CD drive. The Data Protector Express Installer  
launches automatically.  
2. If it does not launch automatically, access the root directory on the Data Protector Express CD-ROM  
and double-click setup.exe.  
On Linux  
You must install Data Protector Express as the root user.  
1. Insert the Data Protector Express CD-ROM.  
2. If auto-mount is not enabled on your system, you must mount the CD-ROM yourself. Refer to the  
following example for some Linux systems:  
a. Access a terminal window.  
b. Type  
mount /dev/cdrom /mnt/cdrom  
and press Enter.  
c. Wait a moment for Linux to mount the CD-ROM.  
3. Access the root directory on the CD-ROM. For example, on some Linux systems, type  
cd /mnt/cdrom  
and press Enter to access the root directory on the installation CD-ROM.  
NOTE:  
If Data Protector Express is running, you must close it before continuing.  
4. To run the installation program, type  
./install  
as the root user and press Enter.  
Using the Data Protector Express Installer  
Installing  
To install Data Protector Express:  
1. Launch the installer.  
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2. Select a language.  
3. Read and accept the End User Licence Agreement.  
4. Decide whether this machine will be the Backup Server or a client of the Backup Domain and  
select the appropriate radio button.  
If this is the Backup Domain, click the Next button.  
If this is a client, enter the hostname or IP addess of the Backup Server already installed and click  
the Next button.  
Optionally, you may change location of the install folder prior to leaving the page.  
5. Installation will proceed. Progress is reported on the screen. On the Backup Server, once installation  
is complete the Administrator will launch automatically. You may see a ashing red Alert button in  
the bottom right corner of the Administrator. If you do, see Licenses to install a license key. Or you  
an continue to use the product in evaluation mode.  
Upgrading  
NOTE:  
You do not have to uninstall Data Protector Express before upgrading to a newer version. However, the  
previous version of Data Protector Express and the previous catalog will be updated to the new format,  
and will no longer be available in the old format.  
To upgrade Data Protector Express:  
1. Launch the installer.  
2. Select Upgrade Data Protector Express.  
3. Read and accept the End User Licence Agreement.  
4. Installation will proceed. Progress is reported on the screen. Once complete the Administrator will  
launch automatically.  
Removing  
To remove Data Protector Express:  
1. Launch the Data Protector Express installer.  
2. Select Remove Data Protector Express.  
3. If you want to retain your catalog or your data backed up to disk, deselect the appropriate  
checkboxes before clicking the Next button. If you leave these items intact they can be reused in a  
different installation.  
4. Conrm that you want to remove Data Protector Express.  
5. Data Protector Express will be removed from your system. Any les that cannot be removed during  
the uninstall process will be removed during the next reboot. You do not need to reboot immediately.  
10  
Installing Data Protector Express  
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3 Post Installation Settings  
In this section  
After you install Data Protector Express, you can restrict access to it by setting a password or obtain  
access to additional options by adding licenses.  
Passwords  
When you start Data Protector Express, it has no password for the Admin user, which has access to all  
data inside the Data Protector Express Backup Domain.  
To set a password for the Admin user  
1. Start the Administrator.  
2. Select File —> > Domain Conguration menu item.  
3. Click the Domain Security link in the Navigation bar.  
4. Select the Enable advanced domain security option and click OK.  
5. Expand the Advanced link in the Navigation bar in the top left corner of the screen and click the  
Security link.  
6. Select the Admin icon in the main part of the screen and click the Change Password command in  
the command toolbar.  
7. Leave the old password blank and enter a new password. Click OK.  
Licenses  
When you purchase Data Protector Express, you purchase one base license for each Data Protector  
Express Backup Domain. The base license includes the Data Protector Express catalog and one or  
more client or server machines, depending on the type of license. You can also purchase licenses  
for additional clients.  
Data Protector Express uses a system of key codes that represent your licenses to use all Data Protector  
Express features as well as its options. When you purchase and install Data Protector Express key codes,  
you can use Data Protector Express and all licensed options with no expiration date. When you install  
Data Protector Express as an evaluation, all optional features are installed that are supported by the base  
license. You can use these features during a 60-day evaluation period. To continue using these features  
after the evaluation period has expired, you must purchase a license for them. When you enter a license  
key code, the applicable features or options are changed from evaluation to permanent licenses.  
For reference, each license key has a type and serial number, which is assigned to your order.  
You can see all attributes of a license key in the License window.  
To enter a new key code  
1. Start Data Protector Express Administrator.  
2. Click on the Licenses icon in the main screen or select the Licenses command from the Help menu.  
3. Select the command New to add a new license.  
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4. Enter the key code for the license and click OK.  
A new license object is created, which is listed as a new item in the License window.  
5. To see a summary of all installed licenses deselect any licenses and select the Status command to  
open the Properties of Licenses window.  
12  
Post Installation Settings  
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4 Installation Notes  
Linux Installation Notes  
SCSI generic module required for device support  
If you are running Data Protector Express under Linux, you must install the sg (SCSI generic) module for  
device support in Data Protector Express.  
To verify that this module is loaded and running, issue the following command at a terminal prompt:  
lsmod  
sg should be listed in the list of running modules. If it is not listed, you must manually load this module  
so that Data Protector Express can communicate with tape devices. Consult your operating system  
documentation for instructions on manually loading the sg module.  
Red Hat Enterprise Linux EXT3 hardware issue  
If you are running Data Protector Express on Red Hat Enterprise Linux (RHEL) v3 or v4, a known hardware  
issue exists when you use the EXT3 journal or le system on certain hardware congurations. Update  
your Red Hat Enterprise Linux v3 or v4 installation to the latest kernel and jbd patches listed below to  
resolve this issue:  
jbd-1.1-multiarch-1  
kernel-2.6.9-11.EL (RHEL 4)  
kernel-2.4.21-37.EL (RHEL 3)  
IDE/ATAPI Support  
Data Protector Express supports the use of IDE/ATAPI tape devices. If your Linux distribution compiled  
the ide-tape.o module into the kernel, update the conguration le and verify the conguration to  
access these devices.  
NOTE:  
When Data Protector Express runs, it loads the ide-scsi module. This may cause the ide-cdrom module  
to fail to load, which may affect CD operation. To work around this problem, mount the CD as a SCSI  
device, even though it is an IDE device.  
To update the conguration le and verify the conguration (LILO)  
1. Add the following line to the end of each boot selection section in the /etc/lilo.conf le:  
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append="hda=ide-scsi"  
append="hdb=ide-scsi"  
append="hdc=ide-scsi"  
append="hdd=ide-scsi"  
Master on primary IDE  
Slave on primary IDE  
Master on secondary IDE  
Slave on secondary IDE  
2. Update your system conguration, using the following command:  
lilo  
3. Save the le and reboot your system.  
4. Verify that the change has been implemented, using the following command:  
cat /proc/cmdline  
5. If hda=ide-scsi (or similar) does not appear, you did not update the conguration le correctly.  
Start over with Step 1 above.  
6. Verify that your system detects the tape device, using the following command:  
cat /proc/scsi/scsi  
To update the conguration le and verify the conguration (GRUB)  
1. Locate the grub.conf le. This le may also be called menu.lst. Possible locations include  
/boot/grub and /etc.  
2. Add the appropriate text from the following to the end of each kernel image line in the grub.conf  
le:  
hda=ide-scsi  
Master on primary IDE  
hdb=ide-scsi  
Slave on primary IDE  
hdc=ide-scsi  
Master on secondary IDE  
hdd=ide-scsi  
Slave on secondary IDE  
Each kernel image line will read similar to the following:  
kernel /vmlinuz-2.2.6-2 ro root=/dev/hda3 hda=ide-scsi  
3. Save the le and reboot your system.  
4. Verify that the change has been implemented, using the following command:  
14  
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cat /proc/cmdline  
5. If hda=ide-scsi (or similar) does not appear, you did not update the conguration le correctly.  
Start over with step 1 above.  
6. Verify that your system detects the tape device, using the following command:  
cat /proc/scsi/scsi  
Libraries missing from Linux distribution  
Problem:  
I cannot launch the X Window System version of Data Protector Express. It gives me the following  
message:  
error while loading shared libraries libstdc++.so.5  
Cause: Either the libstdc++ library is missing from your version of Linux distribution or the wrong version  
of the library is installed.  
Solution: Install the missing library.  
1. Identify the required version of the library:  
a. Navigate to the Data Protector Express directory in a terminal window. The default directory  
is /usr/local/hp/dpx.  
b. Type lld dpadmin.bin from the command prompt and press Enter. A list of libraries  
required for Data Protector Express appears.  
The name of the missing libstdc++ library will be similar to libstdc++.so.5.  
2. Contact your Linux distributor for the missing library.  
NOTE:  
If you are using RedHat Linux EL 4, you can use an RPM package called "compat-libstdc++.rpm"  
to install the necessary library.  
3. Install the library according to the documentation provided by your distributor.  
4. Try to launch the X Window System version of Data Protector Express. It should work properly.  
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16  
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Index  
A
L
audience, 4  
Linux  
EXT3 journal or lesystem, 13  
copy installer to disk, 9  
device support, 13  
C
IDE/ATAPI support , 13  
libraries missing from Linux distribution, 15  
conventions  
document, 4  
text symbols, 5  
P
password, setting, 11  
D
Data Protector Express Backup Domain  
installation, 7  
document  
R
conventions, 4  
Red Hat Enterprise Linux  
EXT3 journal or lesystem, 13  
related documentation, 4  
Removal instructions  
GUI Installer, 10  
related documentation, 4  
documentation  
HP website, 4  
G
GUI Installer  
S
installation procedure, 9  
uninstall procedure, 10  
upgrade procedure, 10  
Service, Windows, 8  
setting, password, 11  
sg Module, 13  
symbols in text, 5  
H
help  
T
obtaining, 5  
HP  
technical support  
technical support, 5  
text symbols, 5  
Troubleshooting  
libraries missing from Linux distribution, 15  
I
IDE/ATAPI support  
Linux, 13  
U
Installation  
Update License, 11  
Upgrade Procedure  
GUI Installer, 10  
overview, 8  
and catalogs, 7  
as a Windows service, 8  
copy installer to disk, 9  
installing catalog server rst, 8  
Installation instructions  
GUI Installer, 9  
W
websites  
product manuals, 4  
17  
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