HP ProLiant DL365 Server
Maintenance and Service Guide
Part Number 418289-005
March 2008 (Fifth Edition)
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Contents
Customer self repair...................................................................................................................... 5
Parts only warranty service............................................................................................................................5
Mechanical components .............................................................................................................................16
System components ....................................................................................................................................19
Removal and replacement procedures........................................................................................... 23
Required tools............................................................................................................................................23
Safety considerations..................................................................................................................................23
Preventing electrostatic discharge ......................................................................................................23
Symbols on equipment......................................................................................................................23
Server warnings and cautions............................................................................................................24
Preparation procedures...............................................................................................................................25
Extend the server from the rack..........................................................................................................25
Power down the server .....................................................................................................................25
Remove the server from the rack ........................................................................................................26
Hard drive blanks ......................................................................................................................................26
Hot-plug SAS or SATA hard drives...............................................................................................................27
Front bezel ................................................................................................................................................27
Hard drive bezel blanks..............................................................................................................................28
Hot-plug power supply................................................................................................................................29
Power supply blank....................................................................................................................................30
Access panel .............................................................................................................................................30
Air baffle...................................................................................................................................................31
Fan module ...............................................................................................................................................31
Battery tray................................................................................................................................................32
Battery pack ..............................................................................................................................................33
Multibay blank or device ............................................................................................................................34
Multibay backplane assembly .....................................................................................................................35
SAS backplane..........................................................................................................................................36
Systems Insight Display...............................................................................................................................37
PCI riser board assembly ............................................................................................................................38
PCI-X or PCI Express expansion board..........................................................................................................39
PCI Express riser board...............................................................................................................................40
Integrated HP Smart Array E200i Controller or HP Smart Array P400i Controller..............................................41
DIMMs......................................................................................................................................................42
Heatsink....................................................................................................................................................43
Processor...................................................................................................................................................44
System battery ...........................................................................................................................................50
System board ............................................................................................................................................51
Cabling..................................................................................................................................... 58
Cabling overview.......................................................................................................................................58
Array controller cabling..............................................................................................................................58
HP Smart Array E200i Controller cabling ...........................................................................................58
HP Smart Array P400i Controller cabling ...........................................................................................59
Contents
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PCI Smart Array controller cabling.....................................................................................................59
Battery pack cabling.........................................................................................................................60
Diagnostic tools.......................................................................................................................... 62
Troubleshooting resources...........................................................................................................................62
Array Diagnostic Utility...............................................................................................................................62
HP Instant Support Enterprise Edition............................................................................................................62
HP Insight Diagnostics survey functionality ....................................................................................................63
HP ROM-Based Setup Utility........................................................................................................................63
Integrated Management Log........................................................................................................................63
Automatic Server Recovery..........................................................................................................................64
HP Systems Insight Manager .......................................................................................................................64
HP Insight Diagnostics ................................................................................................................................64
Web-Based Enterprise Service.....................................................................................................................64
Open Services Event Manager ....................................................................................................................65
Component identification............................................................................................................. 66
Front panel components..............................................................................................................................66
Front panel LEDs and buttons.......................................................................................................................67
Rear panel components ..............................................................................................................................68
Rear panel LEDs and buttons .......................................................................................................................69
System board components ..........................................................................................................................70
System maintenance switch ...............................................................................................................71
NMI jumper.....................................................................................................................................71
HP Systems Insight Display and LEDs............................................................................................................71
HP Systems Insight Display LEDs and internal health LED combinations ............................................................72
SAS and SATA device numbers ...................................................................................................................73
SAS and SATA hard drive LEDs...................................................................................................................74
SAS and SATA hard drive LED combinations ................................................................................................75
Fan locations .............................................................................................................................................76
Specifications............................................................................................................................. 77
Environmental specifications........................................................................................................................77
Server specifications...................................................................................................................................77
Hot-plug power supply calculations..............................................................................................................78
DDR2 SDRAM DIMM specifications .............................................................................................................78
1.44-MB diskette drive specifications ...........................................................................................................78
CD-ROM drive specifications.......................................................................................................................79
DVD-ROM drive specifications.....................................................................................................................80
SAS hard drive specifications......................................................................................................................81
SATA hard drive specifications....................................................................................................................81
Contents
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Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow
for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP
service providers or service partners) identifies that the repair can be accomplished by the use of a CSR
part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified as
"No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will help
you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a
defective part must be returned to HP. In cases where it is required to return the defective part to HP, you
must ship the defective part back to HP within a defined period of time, normally five (5) business days.
The defective part must be returned with the associated documentation in the provided shipping material.
Failure to return the defective part may result in HP billing you for the replacement. With a customer self
repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client)
afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant
la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut
être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces
CSR:
Customer self repair
5
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•
•
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront
facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue
illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance
téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de
rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous
devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation
doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se
réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à
utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus
d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de
rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente
dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di
assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente
al cliente per la sostituzione. Vi sono due categorie di parti CSR:
•
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida
la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
•
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
Customer self repair
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NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare
la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti
sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP
specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente
difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e
resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di
spedizione e di manodopera per il servizio.
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien
unterteilt:
•
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie
den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten
für diesen Service berechnet.
•
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen
lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog
sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen
einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center
Customer self repair
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anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-
Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden
muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung
stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf
und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner
vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile
kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen
Service berechnet.
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer
Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de
realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los
proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el
uso de un componente CSR, HP le enviará dicho componente directamente para que realice su
sustitución. Los componentes CSR se clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo,
si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del
tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para
que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra
"No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega
en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
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Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de
materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos
deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En
el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío
y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase
en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica,
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según
las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto
sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que
hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze
onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner)
bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
•
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening
gebracht.
•
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type
garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service
Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het
vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte
onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde
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periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen.
Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van HP. Informatie over Service Partners vindt u op de HP website
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen
van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening
gebracht.
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao
cliente. Existem duas categorias de peças CSR:
•
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
•
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas
para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a
cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão
identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a
peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for
necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente
cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no
material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e
determina a transportadora/serviço postal a ser utilizado.
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Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com
o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos
do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma
taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog
Mechanical components
Item
Description
Spare part
number
Customer self
repair (on
1
2
Access panel
431360-001
431359-001
—
Mandatory1
Mandatory1
—
Miscellaneous hardware kit
a) Optical device blank*
b) Air baffle
—
—
—
—
—
—
—
—
—
—
c) HP Smart Array E200i battery tray
d) HP Smart Array P400i battery tray
e) Hard drive bezel blank
f) Power supply blank
3
4
Hard drive blank
Front bezel
392613-001
—
Mandatory1
—
a) Standard front bezel
445865-001
Mandatory1
b) Universal front bezel*
460692-001
Mandatory1
Illustrated parts catalog 16
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Item
Description
Spare part
number
Customer self
repair (on
page 5)
Rack mounting hardware
5
6
Rack mounting hardware kit*
Cable management arm*
360104-001
360105-001
Mandatory1
Mandatory1
*Not shown
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the
type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires
that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts
Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP
de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer
ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé.
Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono
identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn
Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten
anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu
erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit
„No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de
mano de obra de dicho servicio.
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el
usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la
Illustrated parts catalog 17
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sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de
componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen
te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a
garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a
marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 18
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System components
Item Description
Spare part
number
Customer
self repair
7
System fan module
412212-001
412211-001
412200-001
—
Mandatory1
Mandatory1
Mandatory1
—
8
Hot-plug power supply, 700-W
PCIe riser board assembly
Processor
9
10
a) 1.8-GHz, 95-W AMD Opteron™
419473-001
Optional2
b) 2.4-GHz, 95-W AMD Opteron™*
c) 2.6-GHz, 95-W AMD Opteron™*
d) 2.8-GHz, 95-W AMD Opteron™*
e) 1.8-GHz, 68-W AMD Opteron™*
f) 2.1-GHz, 95-W AMD Opteron™*
g) 2.2-GHz, 68-W AMD Opteron™*
h) 2.2-GHz, 95-W AMD Opteron™*
i) 2.4-GHz, 68-W AMD Opteron™*
j) 2.6-GHz, 68-W AMD Opterton™*
419478-001
419480-001
439749-001
434949-001
446384-103
419477-001
446384-102
419479-001
439750-001
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Illustrated parts catalog 19
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Item Description
Spare part
number
Customer
self repair
(on page 5)
k) 3.0-GHz, 95-W AMD Opteron™*
451810-001
431356-001
Optional2
Optional2
11
12
Heatsink with grease and alcohol swab
Boards
HP Smart Array controllers
—
—
a) HP Smart Array E200i Controller, integrated SAS
b) HP Smart Array P400i Controller, integrated SAS
412205-001
412206-001
Mandatory1
Mandatory1
13
14
15
16
System board with processor cages
SAS backplane
431355-001
412201-001
412202-001
431358-001
Optional2
Optional2
Mandatory1
Optional2
Multibay media backplane
HP Systems Insight Display, LEDs, and power button assembly,
with cable
Media devices
17
Multibay drives
—
—
a) CD-RW combo drive, removable multibay, IDE, 24X
399959-001
Mandatory1
b) DVD-ROM+RW drive, removable multibay, 8X*
c) Diskette drive, removable multibay*
Memory
397928-001
399396-001
Mandatory1
Mandatory1
18
DIMM, PC2-5300 registered DDR2
a) 512-MB*
—
—
430449-001
Mandatory1
b) 1-GB*
c) 2-GB*
d) 4-GB*
Hard drives
430450-001
432668-001
432670-001
Mandatory1
Mandatory1
Mandatory1
19
20
SAS hard drives
—
—
a) 36-GB, 10,000-rpm
376596-001
Mandatory1
b) 72-GB, 10,000-rpm*
c) 146-GB, 10,000-rpm*
376597-001
432320-001
405419-001
Mandatory1
Mandatory1
Mandatory1
60-GB SATA hard drive, 5,400-rpm*
BBWC
21
22
23
24
25
26
HP Smart Array E200i battery pack
307132-001
398648-001
412800-001
413486-001
405836-001
405835-001
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
HP Smart Array P400i battery pack
HP Smart Array E200i memory module, 64-MB*
HP Smart Array E200i memory module, 128-MB*
HP Smart Array P400i memory module, 256-MB*
HP Smart Array P400i memory module, 512-MB*
Illustrated parts catalog 20
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Item Description
Miscellaneous
Spare part
number
Customer
self repair
(on page 5)
27
28
29
30
SAS cable*
408763-001
409124-001
142258-001
234556-001
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Smart Array battery cable*
AC power cord*
Battery, 3.3-V, lithium*
*Not shown
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the
type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires
that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts
Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP
de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer
ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé.
Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono
identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn
Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten
anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu
erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit
„No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de
mano de obra de dicho servicio.
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
Illustrated parts catalog 21
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3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el
usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la
sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de
componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen
te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a
garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a
marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 22
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Removal and replacement procedures
Required tools
You need the following items for some procedures:
•
•
•
T-10 Torx screwdriver
T-15 Torx screwdriver
Diagnostics Utility
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
•
•
•
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
Removal and replacement procedures 23
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This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
14.06 - 17.92 kg
31.00 - 39.50 lb
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords
to completely disconnect power from the system.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord
extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
Removal and replacement procedures 24
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Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the
following procedures:
•
If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack
cabinet, you can use the locking feature of the rack rails to support the server and gain access to
internal components.
For more information about telco rack solutions, refer to the RackSolutions.com website
•
•
If you must remove a server from a rack or a non-hot-plug component from a server, power down the
server.
If the rack environment, cabling configuration, or the server location in the rack creates awkward
conditions, remove the server from the rack.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server
without powering down the server or disconnecting peripheral cables and power cords. These
steps are only necessary with the standard cable management solution.
1.
2.
3.
4.
Disconnect all peripheral cables and power cords.
Loosen the front panel thumbscrews.
Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack
is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-
release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
5.
6.
After performing the installation or maintenance procedure, slide the server into the rack:
a. Slide the server fully into the rack.
b. Secure the server by tightening the thumbscrews.
Connect the peripheral cables and power cords.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some
internal circuitry remain active until AC power is removed.
Removal and replacement procedures 25
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IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1.
2.
3.
Back up the server data.
Shut down the operating system as directed by the operating system documentation.
If the server is installed in a rack, press the UID LED button on the front panel. Blue LEDs illuminate on
the front and rear panels of the server.
4.
Press the Power On/Standby button to place the server in standby mode. When the server activates
standby power mode, the system power LED changes to amber.
5.
6.
If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
Disconnect the power cords.
The system is now without power.
Remove the server from the rack
To remove the server from an HP, Compaq branded, telco, or third-party rack:
1.
2.
3.
Disconnect the cabling and remove the server from the rack. For more information, refer to the
documentation that ships with the rack mounting option.
4.
Place the server on a sturdy, level surface.
Hard drive blanks
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Removal and replacement procedures 26
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Hot-plug SAS or SATA hard drives
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Front bezel
1.
2.
3.
4.
5.
Remove the serial label pull tab by extending it out, and then pressing on the underside to release it
from the chassis.
Remove the T-10 Torx screws located on the top of the bezel.
Removal and replacement procedures 27
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6.
Remove the T-10 Torx screws located on the sides of the bezel.
7.
8.
Gently push on the two tabs located at the top of the bezel
Rotate the bezel away from the server and remove the bezel.
To replace the component, reverse the removal procedure.
Hard drive bezel blanks
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
To remove the component:
Removal and replacement procedures 28
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2.
Remove the hard drive bezel blank.
To replace the component, reverse the removal procedure.
Hot-plug power supply
WARNING: To reduce the risk of electric shock, do not disassemble the power supply or
attempt to repair it. Replace it only with the specified spare part.
CAUTION: Do not attempt to remove and replace a power supply as a hot-plug procedure
unless both bays are populated with power supplies.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
To remove the component:
1.
2.
Unfasten the cable management solution to access the power supply bays.
Disconnect the power cord.
Removal and replacement procedures 29
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3.
Remove the power supply.
To replace the component, reverse the removal procedure.
Power supply blank
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
Removal and replacement procedures 30
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CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
To remove the component:
1.
NOTE: If the optional cable management arm is installed, you can extend the server and
perform hot-plug installation or maintenance procedures without powering down the server.
2.
3.
Lift up on the hood latch handle and remove the access panel.
To replace the component, reverse the removal procedure.
Air baffle
To remove the component:
1.
2.
3.
4.
Remove the air baffle.
To install the component, reverse the removal procedure.
Fan module
The server has three fan modules.
Removal and replacement procedures 31
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To remove the component:
1.
2.
3.
4.
5.
Remove the fan module.
To replace the component, reverse the removal procedure.
IMPORTANT: After installing the fan module, firmly press the top of the module connectors to
ensure the connectors are seated properly.
Battery tray
To remove the component:
1.
2.
3.
4.
5.
6.
Remove the battery tray.
Removal and replacement procedures 32
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o
HP Smart Array E200i battery tray
o
HP Smart Array P400i battery tray
To replace the component, reverse the removal procedure.
Battery pack
CAUTION: To prevent a server malfunction or damage to the equipment, do not add or
remove the battery pack while an array capacity expansion, RAID level migration, or stripe
size migration is in progress.
To remove the component:
1.
2.
Removal and replacement procedures 33
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3.
4.
5.
6.
7.
Remove the battery pack.
o
HP Smart Array E200i battery pack
o
HP Smart Array P400i battery pack
To replace the component, reverse the removal procedure.
Multibay blank or device
To remove the component:
1.
Removal and replacement procedures 34
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NOTE: Access to the ejector button is intentionally restricted. To eject the optical device, push
the ejector button with a small flat object such as a key or pen.
2.
Eject the device or blank.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
To replace the component, reverse the removal procedure.
Multibay backplane assembly
To remove the component:
1.
2.
3.
4.
5.
6.
7.
8.
Disconnect the cable from the multibay backplane.
Remove the two T-15 Torx multibay backplane assembly screws.
Removal and replacement procedures 35
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9.
Remove the multibay backplane assembly.
10. Remove the multibay backplane board from the assembly.
To replace the component, reverse the removal procedure.
SAS backplane
To remove the component:
1.
2.
3.
4.
5.
6.
7.
8.
cable, if applicable.)
9.
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10. Disconnect the power and data cables from the SAS backplane.
11. Remove the three T-15 Torx screws from the backplane.
12. Remove the backplane.
To replace the component, reverse the removal procedure.
Systems Insight Display
The Systems Insight Display is an assembly that includes the front panel LEDs, Power On/Standby button,
and a cable.
To remove the component:
1.
2.
3.
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4.
5.
6.
7.
8.
9.
Disconnect the Systems Insight Display cable.
Remove the T-15 Torx screw that secures the Systems Insight Display.
10. Remove the Systems Insight Display.
To replace the component, reverse the removal procedure.
PCI riser board assembly
To remove the component:
Removal and replacement procedures 38
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CAUTION: To prevent damage to the server or expansion boards, power down the server and
remove all AC power cords before removing or installing the PCI riser board assembly.
1.
2.
3.
4.
5.
Remove the PCI riser board assembly:
a. Disconnect any external cables connected to any existing expansion boards.
b. Loosen the four PCI riser board assembly thumbscrews.
c. Lift the assembly to unseat the PCI riser boards and remove the assembly.
To replace the component, reverse the removal procedure.
PCI-X or PCI Express expansion board
To remove the component:
1.
2.
3.
4.
5.
Removal and replacement procedures 39
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6.
Remove any expansion board installed in the assembly.
To replace the component, reverse the removal procedure.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all PCI slots have either an expansion slot cover or an expansion board installed.
PCI Express riser board
To remove the component:
1.
2.
3.
4.
5.
6.
7.
Remove the two screws securing the riser board to the riser board assembly.
Removal and replacement procedures 40
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8.
Remove the full-length PCI Express riser board from the riser board assembly.
To replace the component, reverse the removal procedure.
Integrated HP Smart Array E200i Controller or HP
Smart Array P400i Controller
To remove the component:
1.
2.
3.
4.
5.
Disconnect all cables from the integrated array controller.
Removal and replacement procedures 41
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6.
Disconnect the backplane power cable from the system board.
7.
Turn the quarter-turn fasteners and lift the integrated array controller away from the system board.
To replace the component, reverse the removal procedure.
DIMMs
To remove the component:
1.
2.
3.
4.
5.
Open the DIMM slot latches.
Removal and replacement procedures 42
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6.
Remove the DIMM.
To replace the component, reverse the removal procedure.
Heatsink
To remove the component:
1.
2.
3.
4.
5.
6.
Open the heatsink retaining latches.
Remove the heatsink.
To replace the heatsink:
Removal and replacement procedures 43
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1.
2.
Use the alcohol swab to remove all the existing thermal grease from the processor. Allow the alcohol
to evaporate before continuing.
Apply new grease to the top of the processor in one of the following patterns to ensure even
distribution.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
3.
Install the heatsink.
4.
5.
Processor
The server supports single- and dual-processor operation. With two processors installed, the server
supports boot functions through the processor installed in processor socket 1.
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The server uses embedded PPMs as DC-to-DC converters to provide the proper power to each processor.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this server.
CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or
cache sizes. Refer to the label on the processor heatsink for a description of the processor.
CAUTION: To avoid damage to the system board:
• Do not touch the processor socket contacts.
• Always install the processor socket cover after removing the processor from the socket.
• Do not tilt or slide the processor when lowering the processor into the socket.
CAUTION: To avoid damage to the processor:
• Handle the processor only by the edges.
• Do not touch the bottom of the processor, especially the contact area.
CAUTION: To help avoid damage to the processor and system board, do not install the
processor without using the processor installation tool.
CAUTION: Removal of the processor or heatsink renders the thermal layer between the
processor and heatsink useless. A new heatsink must be ordered and installed before
reinstalling the processor.
IMPORTANT: Processor socket 1 must be populated at all times or the server does not function.
To remove a processor:
1.
2.
3.
4.
5.
Open the heatsink retaining latches.
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6.
Remove the heatsink.
7.
Open the processor retaining latch and the processor socket retaining bracket.
Removal and replacement procedures 46
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8.
Using your fingers, remove the failed processor.
IMPORTANT: Be sure the replacement processor remains inside the processor installation tool.
9.
If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
10. Align the processor installation tool with the socket and install the spare processor.
CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides
on the processor and socket to properly align the processor with the socket.
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11. Press down firmly until the processor installation tool clicks and separates from the processor, and
then remove the processor installation tool.
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12. Close the processor retaining latch and the processor socket retaining bracket.
13. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to
evaporate before continuing.
14. Apply all the grease to the top of the processor in one of the following patterns to ensure even
distribution.
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15. Install the heatsink.
18. Slide the server into the rack.
19. Power up the server.
System battery
If the server no longer automatically displays the correct date and time, you may need to replace the
battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.
To remove the component:
1.
2.
3.
4.
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5.
Remove the battery.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, reconfigure the system through RBSU.
To replace the component, reverse the removal procedure.
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
System board
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this server.
CAUTION: To prevent possible server malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.
CAUTION: To avoid damage to the system board:
• Do not touch the processor socket contacts.
• Always install the processor socket cover after removing the processor from the socket.
• Do not tilt or slide the processor when lowering the processor into the socket.
CAUTION: To avoid damage to the processor:
• Handle the processor only by the edges.
• Do not touch the bottom of the processor, especially the contact area.
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CAUTION: To help avoid damage to the processor and system board, do not install the
processor without using the processor installation tool.
CAUTION: Removal of the processor or heatsink renders the thermal layer between the
processor and heatsink useless. A new heatsink must be ordered and installed before
reinstalling the processor.
IMPORTANT: Processor socket 1 must be populated at all times or the server does not function.
IMPORTANT: If upgrading processor speed, update the system ROM before installing the
processor.
To remove the component:
1.
2.
3.
4.
5.
6.
7.
8.
9.
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12. For each installed processor, open the processor retaining latch and the processor socket retaining
bracket on the failed system board.
13. For each installed processor, use your fingers to remove the processor from the failed system board.
CAUTION: To avoid damage to the system board:
• Do not touch the processor socket contacts.
• Always install the processor socket cover after removing the processor from the socket.
• Do not tilt or slide the processor when lowering the processor into the socket.
CAUTION: To avoid damage to the processor:
• Handle the processor only by the edges.
• Do not touch the bottom of the processor, especially the contact area.
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14. Remove the failed system board.
To replace the system board:
1.
2.
Install the spare system board in the server before installing the processor.
Prepare the processor socket on the spare system board.
a. Remove the processor socket protective cover.
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b. Open the processor retaining latch and the processor socket retaining bracket.
3.
4.
Install the processor socket cover onto the processor socket of the failed system board.
Install the processor on the spare system board.
CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides
on the processor and socket to properly align the processor with the socket. Refer to the server
hood label for specific instructions.
CAUTION: Always install the processor parallel to the system board to avoid damage to the
pins.
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5.
Close the processor retaining latch and the processor socket retaining bracket.
6.
7.
Clean the old thermal grease from the processor and heatsink with the alcohol swab. Allow the
alcohol to evaporate before continuing.
Apply grease to the top of the processor in one of the following patterns to ensure even distribution.
CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
8.
9.
is installed at all times.
Install all components removed from the failed system board.
IMPORTANT: Install all components with the same configuration that was used on the failed
system board.
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12. Power up the server.
After you replace the system board, you must re-enter the server serial number and the product ID.
1.
2.
3.
During the server startup sequence, press the F9 key to access RBSU.
Select the Advanced Options menu.
Select Serial Number. The following warning is displayed:
Warning: The serial number should ONLY be modified by qualified service
personnel. This value should always match the serial number located on
the chassis.
4.
5.
6.
Press the Enter key to clear the warning.
Enter the serial number.
Select Product ID. The following warning is displayed.
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7.
8.
9.
Enter the product ID and press the Enter key.
Press the Esc key to close the menu.
Press the Esc key to exit RBSU.
10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.
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Cabling
Cabling overview
This section provides guidelines that help you make informed decisions about cabling the server and
hardware options to optimize performance.
For information on cabling peripheral components, refer to the white paper on high-density deployment at
CAUTION: When routing cables, always be sure that the cables are not in a position where
they can be pinched or crimped.
Array controller cabling
Depending on the primary controller installed, various cabling configurations exist:
•
•
•
•
HP Smart Array E200i Controller cabling
CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure
the cables do not interfere with fan module installation. Be sure to route the cables around the
DIMM connectors so as not to interfere with DIMM installation.
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HP Smart Array P400i Controller cabling
CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure
the cables do not interfere with fan module installation. Be sure to route the cables around the
DIMM connectors so as not to interfere with DIMM installation.
PCI Smart Array controller cabling
CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure
the cables do not interfere with fan module installation. Be sure to route the cables around the
DIMM connectors so as not to interfere with DIMM installation.
IMPORTANT: When using a PCI array controller, be sure to remove the integrated array
controller.
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•
HP Smart Array P400i Controller battery pack cabling
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Diagnostic tools
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-
specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a
language:
•
•
•
•
•
•
•
Array Diagnostic Utility
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions
that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP
HP Instant Support Enterprise Edition
ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a
feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to
identify and prevent potential critical problems. Through remote diagnostic scripts and vital system
configuration information collected about your systems, ISEE enables fast restoration of your systems.
Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website
For installation information, refer to the HP ISEE Client Installation and Upgrade Guide
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HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page 64) provides survey functionality that gathers critical hardware and
software information on ProLiant servers.
This functionality supports operating systems that may not be supported by the server. For operating
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can
be installed through the HP PSP.
NOTE: The current version of SmartStart provides the memory spare part numbers for the
HP ROM-Based Setup Utility
RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration
activities that can include the following:
•
•
•
•
•
•
Configuring system devices and installed options
Enabling and disabling system features
Displaying system information
Selecting the primary boot controller
Configuring memory options
Language selection
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
•
•
From within Survey Utility
From within operating system-specific IML viewers
o
o
o
For NetWare: IML Viewer
For Windows®: IML Viewer
For Linux: IML Viewer Application
•
•
From within the iLO 2 user interface
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For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such
as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is
functioning properly, the system periodically resets the timer. However, when the operating system fails,
the timer expires and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang or
shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated
pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or
through RBSU.
HP Systems Insight Manager
HP SIM is a web-based application that allows system administrators to accomplish normal administrative
tasks from any remote location, using a web browser. HP SIM provides device management capabilities
that consolidate and integrate management data from HP and third-party devices.
IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for
processors, SAS and SCSI hard drives, and memory modules.
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the
OS is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft® Windows® and
Linux versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website
Web-Based Enterprise Service
WEBES enables administrators to manage hardware events proactively, either locally or online. The
service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP
and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary
error logs.
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Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP
interface and notifies an administrator or HP through SMTP and ISEE.
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Component identification
Front panel components
Item
1
Description
Hard drive bay 5 (optional)*
Hard drive bay 6 (optional)*
Multibay drive bay
HP Systems Insight Display
USB connector
2
3
4
5
6
Video connector
7
Hard drive bay 4
8
Hard drive bay 3
9
Hard drive bay 2
10
11
Hard drive bay 1
Serial pull tab
*An optional controller is required when the server is configured with six hard drives.
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Front panel LEDs and buttons
Item
Description
Status
1
Power On/Standby button
and system power LED
Green = System is on.
Amber = System is shut down, but power is still applied.
Off = Power cord is not attached, power supply failure has
occurred, no power supplies are installed, facility power is not
available, or disconnected power button cable.
2
3
UID button/LED
Blue = Identification is activated.
Flashing blue = System is being remotely managed.
Off = Identification is deactivated.
Internal health LED
Green = System health is normal.
Amber = System health is degraded. To identify the component in
a degraded state, see "HP Systems Insight Display and LEDs (on
Red = System health is critical. To identify the component in a
critical state, see "HP Systems Insight Display and LEDs (on page
71)."
Off = System health is normal (when in standby mode).
Green = Power supply health is normal.
4
5
External health LED
(power supply)
Amber = Power redundancy failure occurred.
Off = Power supply health is normal when in standby mode.
Green = Network link exists.
NIC 1 link/activity LED
Flashing green = Network link and activity exist.
Off = No link to network exists.
If power is off, the front panel LED is not active. View the LEDs on
the RJ-45 connector for status by referring to the rear panel LEDs
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Item
Description
Status
6
NIC 2 link/activity LED
Green = Network link exists.
Flashing green = Network link and activity exist.
Off = No link to network exists.
If power is off, the front panel LED is not active. View the LEDs on
the RJ-45 connector for status by referring to the rear panel LEDs
Rear panel components
Item
1
Description
PCI Express expansion slot 1, low-profile, half-length
PCI Express expansion slot 2
Power supply bay 2
Power supply bay 1
NIC 2 connector
2
3
4
5
6
NIC 1 connector
7
Keyboard connector
Mouse connector
8
9
Video connector
10
11
12
13
Serial connector
USB connector
USB connector
iLO 2 NIC connector
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Rear panel LEDs and buttons
Item
Description
Status
1
iLO 2 NIC activity
LED
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
Green = Link exists.
2
3
iLO 2 NIC link
LED
Off = No link exists.
10/100/1000
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
Green = Link exists.
NIC 1 activity LED
4
5
10/100/1000
NIC 1 link LED
10/100/1000
NIC 2 activity LED
Off = No link exists.
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
Green = Link exists.
6
7
10/100/1000
NIC 2 link LED
UID button/LED
Off = No link exists.
Blue = Identification is activated.
Flashing blue = System is being managed
remotely.
Off = Identification is deactivated.
Green = Normal
8
9
Power supply 2
LED
Off = System is off or power supply has failed
Green = Normal
Power supply 1
LED
Off = System is off or power supply has failed
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System board components
Item
1
Description
System battery
2
NMI jumper
3
System maintenance switch (SW1)
Internal USB connector
Multibay connector
4
5
6
Power switch connector
DIMM slots (1-4)
7
8
Fan module 3 connectors
Fan module 2 connectors
DIMM slots (5-8)
9
10
11
12
13
14
15
16
17
18
19
Fan module 1 connectors
SFF hard drive backplane power connector
Integrated Smart Array controller connector
Power supply connector 1
Power supply connector 2
Processor socket 2
Processor socket 1 (populated)
PCI riser board connector 2
PCI riser board connector 1
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System maintenance switch
Position
Default
Function
S1
Off
Off = iLO 2 security is enabled.
On = iLO 2 security is disabled.
Off = System configuration can be modified.
On = System configuration is locked and cannot be modified.
Reserved
S2
Off
S3
S4
S5
Off
Off
Off
Reserved
Off = Power-on password is enabled.
On = Power-on password is disabled.
Off = Normal
S6
Off
On = ROM treats system configuration as invalid.
Reserved
S7
S8
Off
Off
Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs,
device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset.
Resetting the system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily
shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive
again.
HP Systems Insight Display and LEDs
The display provides status for all internal LEDs and enables diagnosis with the access panel installed.
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To view the LEDs, access the HP Systems Insight Display.
LED
Status
Normal
Failure
Off
Amber
For additional information about these LEDs, see "HP Systems Insight Display LEDs and internal health LED
NOTE: The HP Systems Insight Display LEDs represent the system board layout.
HP Systems Insight Display LEDs and internal health
LED combinations
When the internal health LED on the front panel illuminates either amber or red, the server is experiencing
a health event. Combinations of illuminated system LEDs and the internal health LED indicate system
status.
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may
report server status differently than the health LEDs because the software tracks more system attributes.
HP Systems Insight
Internal health
Status
Display LED and color LED color
Processor failure, socket X Red
One or more of the following conditions may exist:
(amber)
•
•
•
Processor in socket X has failed.
Processor X is required yet not installed in the socket.
Processor X is unsupported.
Amber
Processor in socket X is in a pre-failure condition.
Processor failure, both
sockets (amber)
Red
Processor types are mismatched.
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HP Systems Insight
Internal health
Status
Display LED and color LED color
PPM failure (amber)
Red
Red
Integrated PPM has failed.
DIMM failure, slot X
One or more of the following conditions may exist:
(amber)
•
•
DIMM in slot X has failed.
DIMM in slot X is an unsupported type, and no valid
memory exists in another bank.
Amber
One or more of the following conditions may exist:
•
DIMM in slot X has reached single-bit correctable
error threshold.
•
•
DIMM in slot X is in a pre-failure condition.
DIMM in slot X is an unsupported type, but valid
memory exists in another bank.
DIMM failure, all slots
(amber)
Red
No valid or usable memory is installed in the system.
Overtemperature (amber) Amber
The health driver has detected a cautionary temperature
level.
Red
The server has detected a critical temperature level.
Riser interlock (amber)
Fan module (amber)
Fan module (amber)
Red
The PCI riser board assembly is not seated properly.
A redundant fan has failed.
Amber
Red
The minimum fan requirements are not being met in one
or more of the fan modules. One or more fans have failed
or are missing.
SAS and SATA device numbers
•
Four hard drive configuration
Component identification 73
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SAS and SATA hard drive LED combinations
Online/activity
LED (green)
Fault/UID LED
(amber/blue)
Interpretation
On, off, or flashing Alternating amber
and blue
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been selected by a
management application.
On, off, or flashing Steadily blue
The drive is operating normally, and it has been selected by a
management application.
On
Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On
Off
The drive is online, but it is not active currently.
Flashing regularly Amber, flashing
(1 Hz) regularly (1 Hz)
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not replace the drive until the expansion or migration is
complete.
Flashing regularly Off
(1 Hz)
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is undergoing
capacity expansion or stripe migration.
Flashing irregularly Amber, flashing
regularly (1 Hz)
The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as possible.
Flashing irregularly Off
The drive is active, and it is operating normally.
Off
Steadily amber
A critical fault condition has been identified for this drive, and
the controller has placed it offline. Replace the drive as soon as
possible.
Off
Off
Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Off
The drive is offline, a spare, or not configured as part of an
array.
Component identification 75
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Specifications
Environmental specifications
Specification
Temperature range*
Operating
Value
10°C to 35°C (50°F to 95°F)
-40°C to 70°C (-40°F to 158°F)
Shipping
Maximum wet bulb temperature 28°C (82.4°F)
Relative humidity
(noncondensing)**
Operating
10% to 90%
5% to 95%
Non-operating
* All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to
3048 m (10,000 ft) is applicable. No direct sunlight allowed.
** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 KPa.
Server specifications
Specification
Dimensions
Height
Value
4.32 cm (1.70 in)
Depth
69.22 cm (27.25 in)
42.62 cm (16.78 in)
17.92 kg (39.50 lb)
Width
Weight (maximum: two
processors, two power
supplies, six hard drives)
Weight (minimum: one
processor, one power supply,
no hard drives)
14.51 kg (32.00 lb)
14.06 kg (31.00 lb)
Weight (no drives installed)
Input requirement
Rated input voltage
Rated input frequency
Rated input current
Rated input power
BTUs per hour
100 VAC to 240 VAC
50 Hz to 60 Hz
7.1A (at 120 VAC); 3.5A (at 240 VAC)
852 W
2910 (at 120 VAC); 2870 (at 240 VAC)
Power supply output
Specifications 77
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Specification
Value
Rated steady-state power
700 W
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
DDR2 SDRAM DIMM specifications
CAUTION: Be sure to install DIMMs in the proper configuration. Refer to the Documentation
CD.
Item
Description
Size*
Width
512-MB, 1-GB, 2-GB, 4-GB
64 bits
*Use only 512-MB, 1-GB, 2-GB, or 4-GB, 72-bit wide, 1.8-V, PC2-5300 Unbuffered ECC DDR2 DIMMs. Use HP
DDR2 DIMMs only.
1.44-MB diskette drive specifications
Specification
Dimensions
Height
Value
12.7 mm (0.5 in)
96 mm (3.8 in)
130 mm (5.1 in)
Green = On
Width
Depth
LEDs (front panel)
Read/write capacity per
diskette
High density
1.44 MB
720 KB
Low density
Drives supported
Drive height
1
One-third height
300 rpm
Drive rotation
Transfer rate
High
500 Kb/s
250 Kb/s
512
Low
Bytes/sector
Sectors per track (high/low)
Tracks per side (high/low)
Access times
18/9
80/80
Specifications 78
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Specification
Value
Track-to-track (high/low)
Average (high/low)
Setting time
3 ms/6 ms
169 ms/94 ms
15 ms
Latency average
Cylinders (high/low)
Read/write heads
100 ms
80/80
2
CD-ROM drive specifications
Specification
Value
Disk formats
CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA;
Photo CD (single/multiple-session), CD-XA ready; CDi ready
Capacity
Block size
550 MB (mode 1, 12 cm)
640 MB (mode 2, 12 cm)
2368, 2352 bytes (mode 0)
2352, 2340, 2336, 2048 bytes (mode 1)
2352, 2340, 2336, 2048 bytes (mode 2)
Dimensions
Height
12.7 mm (0.50 in)
132.08 mm (5.20 in)
132.08 mm (5.20 in)
0.34 kg (0.75 lb)
Depth
Width
Weight
Data transfer rate
Sustained
150 KB/s (sustained 1X), 1500/3600 KB/s (10X to 24X)
16.6 MB/s
Burst
Access times (typical)
Full stroke
300 ms
Random
140 ms
Diameter
12 cm, 8 cm (4.70 in, 3.15 in)
1.2 mm (0.05 in)
1.6 µm (6.3 × 10-7 in)
128 KB
Thickness
Track pitch
Cache/buffer
Startup time
Stop time
< 10 s
< 5 s (single); < 30 s (multisession)
Laser parameters
Type
Semiconductor laser GaAs
700 ± 25 nm
Wave length
Divergence angle
Output power
53.5° ± 1.5°
0.14 mW
Specifications 79
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Specification
Operating conditions
Temperature
Value
5°C to 45°C (41°F to 118°F)
5% to 90%
Humidity
DVD-ROM drive specifications
Specification
Value
Disk formats
DVD (single and double layer), DVD-5, DVD-9, DVD-10, DVD-R, CD-ROM Mode
1 & 2, CD-DA, CD-XA (Mode 2, Form 1 & 2), CD-I (Mode 2, Form 1 & 2), CD-I
ready, CD-Bridge, CD-R, PhotoCD (single and multi-session)
Capacity
4.7 GB (DVD-5), 8.5 GB (DVD-9), 9.4 GB (DVD10), 550 Mb (Mode 1, 12 cm),
640 Mb (Mode 2, 12 cm), 180 Mb (8 cm)
Block size
2352 bytes (mode 0)
2352, 2340, 2336, 2048 bytes (mode 1)
2352, 2340, 2336, 2048 bytes (mode 2)
2048 bytes (DVD)
Dimensions
Height
12.7 mm (0.50 in)
132.08 mm (5.20 in)
132.08 mm (5.20 in)
0.34 kg (0.75 lb)
Depth
Width
Weight
Data transfer rate
Sustained
4463 - 10,800 KB/s (8X CAV DVD mode), 150 KB/s (sustained 1X CD-ROM),
1552 3600 KB/s (24X CAV CD-ROM)
Burst
16.6 MB/s with DMA support
Access times (typical)
Full stroke
<200 ms CD
<300 ms DVD
Random
<110 ms CD
<180 ms DVD
Diameter
Thickness
Track pitch
12 cm, 8 cm (4.70 in, 3.15 in)
1.2 mm (0.05 in)
0.74 µm (3.15 × 10-7 in) DVD-ROM
1.6 µm (6.3 × 10-7 in) CD-ROM
Cache/buffer
Startup time
Stop time
128 KB
< 10 s
< 5 s (single); < 30 s (multisession)
Laser parameters
Type
Semiconductor laser GaAs
700 ± 25 nm
Wave length
Divergence angle
Output power
53.5° ± 1.5°
0.14 mW
Specifications 80
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Specification
Operating conditions
Temperature
Value
5°C to 45°C (41°F to 118°F)
5% to 90%
Humidity
SAS hard drive specifications
Item
36-GB SAS drive
36,420 MB
25.4 mm (1.0 in)
SAS
72-GB SAS drive
73,408 MB
25.4 mm (1.0 in)
SAS
146-GB SAS drive
146,815 MB
25.4 mm (1.0 in)
SAS
Capacity
Height
Interface
Transfer rate
Rotational speed
Bytes per sector
Logical blocks
Operating temperature
3 Gb/sec
3 Gb/sec
3 Gb/sec
15,000 rpm
512
15,000 rpm
512
15,000 rpm
512
71,132,959
143,374,737
286,749,487
10º to 35ºC (50º to 95ºF) 10º to 35ºC (50º to 95ºF) 10º to 35ºC (50º to 95ºF)
SATA hard drive specifications
Item
80-GB SATA
160-GB SATA
250-GB SATA
500-GB SATA
500,107 MB
Capacity
Height
80,026 MB
160,041 MB
250,059 MB
2.611 cm (1.028
in)
2.611 cm (1.028
in)
2.611 cm (1.028
in)
2.611 cm (1.028 in)
Interface
Serial ATA
1.5 Gb/sec
7,200 rpm
512
Serial ATA
1.5 Gb/sec
7,200 rpm
512
Serial ATA
1.5 Gb/sec
7,200 rpm
512
Serial ATA
1.5 Gb/sec
7,200 rpm
512
Transfer rate
Rotational speed
Bytes per sector
Logical blocks
156,301,488
5º to 55ºC
(41º to 131ºF)
312,581,808
5º to 55ºC
(41º to 131ºF)
488,397,168
5º to 55ºC
(41º to 131ºF)
976,773,168
5º to 55ºC
(41º to 131ºF)
Operating
temperature
Specifications 81
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Acronyms and abbreviations
ABEND
abnormal end
ASR
Automatic Server Recovery
BBWC
battery-backed write cache
DDR
double data rate
IML
Integrated Management Log
NIC
network interface controller
NVRAM
non-volatile memory
OSEM
Open Services Event Manager
PCI Express
Peripheral Component Interconnect Express
PCI-X
peripheral component interconnect extended
PPM
processor power module
PSP
ProLiant Support Pack
Acronyms and abbreviations 82
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RBSU
ROM-Based Setup Utility
SAS
serial attached SCSI
SATA
serial ATA
SFF
small form-factor
SIM
Systems Insight Manager
UID
unit identification
USB
universal serial bus
Acronyms and abbreviations 83
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Index
A
E
ADU (Array Diagnostic Utility) 62
electrostatic discharge 23
environmental specifications 77
array controller, removing 41
Array Diagnostic Utility (ADU) 62
ASR (Automatic Server Recovery) 64
Automatic Server Recovery (ASR) 64
external health LED 67
F
fan modules 31
features 66
B
front panel LEDs 67
bezel, front 27
H
C
cabling, battery pack 60
cautions 24
HP Systems Insight Manager, overview 64
I
IML (Integrated Management Log) 63
integrated array controller 41
Integrated Management Log (IML) 63
D
diagnostics utility 64
DIMMs 42
DVD-ROM drive 80
L
LED, iLO NIC 69
Index 84
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system components 19
LEDs, power button/LED board 67
LEDs, unit identification (UID) 67
Systems Insight Display 71
Systems Insight Manager 64
M
T
management tools 62
multibay blank, removing 34
multibay/SAS backplane, removing 35
troubleshooting 62
U
utilities, deployment 63
N
W
P
power supply blank 30
processor 44
R
S
safety considerations 23
SAS backplane 36
SAS hard drive 27
specifications, environmental 77
symbols on equipment 23
system board 51
system board components 71
Index 85
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