User Guide
HDMI Extenders
DTP T HWP 231 D
DTP T HWP 331 D
HDMI Twisted Pair Extender Transmitters
68-2544-01 Rev. A
07 14
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FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
ATTENTION: The Twisted Pair Extension technology works with shielded twisted pair
(STP) cables only. To ensure FCC Class A and CE compliance, STP cables and STP
connectors are also required.
For more information on safety guidelines, regulatory compliances, EMI/EMF
Regulatory Compliance Guide” on the Extron website.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessure mineure
ATTENTION: Risk of property damage.
ATTENTION : Risque de dommages matériels
NOTE: A note draws attention to important information.
Specifications Availability
Copyright
© 2014 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(R), registered service marks(SM), and trademarks(TM) are the property of RGB
Systems, Inc. or Extron Electronics:
Registered Trademarks(®)
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IP Intercom,
IP Link, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,
System INTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP and XTP Systems
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks(™)
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression),
DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync
Validation Processing), EQIB, FastBite, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-
FPC (QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA,
ZipCaddy, ZipClip
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Contents
Introduction............................................................ 1
Reference Information ...................................... 15
About this Guide................................................. 1
331 D Extenders ............................................... 1
Features ............................................................. 3
Installation and Operation.................................. 4
UL and Safety Guidelines................................ 4
Mud Ring Installation ...................................... 6
Final Installation .............................................. 7
Recommendations .......................................... 10
Power Supply Wiring ........................................ 11
RS-232 and IR Connector Wiring ..................... 13
Operation ......................................................... 14
System Operation......................................... 14
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Contents
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Introduction
•
•
•
About this Guide
This guide describes how to install, operate, and configure the Extron DTP T HWP 231 D
and DTP T HWP 331 D models of High-Definition Multimedia Interface (HDMI™) Extenders.
About the DTP T HWP 231 D and 331 D Extenders
The Extron DTP T HWP 231 D and 331 D extenders are HDMI transmitters (see figure 1)
which are housed in enclosures that can be mounted in Underwriters Laboratories (UL)
standard wall boxes with Decora®-style face plates. A transmitter paired with a compatible
receiver extends the usable distance of HDMI digital video and RS-232 or IR control signals
over one shielded twisted pair (STP) cable.
CATx Cable
up to 230' (70 m)
Extron
AUDIO IN
N
I
I
DM
H
DTP T HWP 231 D Tx
Transmitter
S
T
U
TP
U
P
O
T
D
HDMI
R
E
V
-2
IR
O
2
3
S
R
x
R
x
T
G
x
R
x
T
RS-232
O
I
D
U
A
HDMI
Extron
DTP HDMI 230 D Rx
Blu-ray Player
Receiver
Flat Panel
Display
Figure 1.
A Typical DTP T HWP 231/331 D Point-to-Point Application
A DTP T HWP 231 D and 331 D system consists of a transmitter (Tx) and a compatible
receiver (Rx). A typical system can handle a single HDMI digital video signal and a
bidirectional RS-232 or IR link. Each purchased transmitter is shipped with a single external
desktop 12 VDC power supply that accepts 100 to 240 VAC, 50-60 Hz input. A single
power supply connected to either the transmitter or a compatible receiver can power both
units through the twisted pair cable that links the units (see Power Supply Wiring on
page 11 for more information).
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Introduction
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INPUTS
OUTPUTS
INPUTS
MENU
SIGNAL
HDCP
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
A
B
C
CONFIG
VOLUME
ENTER
IN1608
Extron
SCALING PRESENTATION SWITCHER
IN1608 SA
AMPLIFIED OUTPUT
2x25W(8Ω)/2x50W(4Ω)
L
R
INPUTS
OUTPUTS
AUDIO INPUTS
OUTPUTS
OVER DTP
RS-232 IR
L
L
1
R
L
3
R
L
5
R
1
2
CLASS
2
WIRING
1
2
3
4
5
6
C
A
REMOTE
7
Tx Rx
G
Tx Rx
8
SIG
LINK
SIG
LINK
SIG
LINK
+48V
+48V
LAN
CONFIGURABLE
OVER DTP
OVER DTP
MIC/LINE
2
VARIABLE
100-240V
~
--
A
MAX
HDMI
HDMI
HDMI
2
R
L
4
R
L
6
R
L
R
RESET
RS-232
RS-232 IR
RS-232 IR
B
DTP N
DTP IN
x Rx
G
Tx Rx
DTP OT
Tx Rx
G
Tx Rx
G
Tx Rx
50/60 Hz
Ethernet
IN1608
AUDIO IN
HDMI IN
XTP DTP 24 Cable
230 '
IPCP 505
R
COM
RTS
CTS
TX
SWITCHED
12VDC
FLEX
I/O
100
LINK
ACT
IR/S
2
RELAY
eBUS
ACT LIMIT
Network
1
2
LIMIT
1
5
3
4
8
1
5
2
3
4
8
1
2
TX
RX
IR
RX
3
4
OVER
1
2
3
4
5
6
7
8
6
7
6
7
3
4
OVER
TLP 1000TV
IPCP 505
Extron
DTP T HWP 231/331 D Tx
Transmitter
SIG
LINK
OUTPUTS
POWER
12V
0.7A MAX
XTP DTP 24 Cable
230 '
AUDIO
L
R
DTP IN
DTP HDMI 230 Rx
HDMI
Projector
Figure 2.
A Typical DTP T HWP 231/331 D Application in a Larger System
Twisted Pair Cable Advantages
Twisted pair (TP) cable is much smaller, lighter, more flexible, and less expensive than
coaxial or HDMI cable. These transmitter TP products make cable runs simpler and
less cumbersome. Termination of the cable with RJ-45 connectors is simple, quick, and
information).
NOTE: Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201
cable to link the transmitter and receiver. The DTP T HWP 231 D and 331 D products
do not work properly with these cables.
Control communications
The RS-232 or infrared (IR) communications are pass-through only. The transmitters do not
generate or respond to these signals.
Transmission Distance
The maximum transmission distance is determined by the resolution of the signal and the
twisted pair cable, graphics card, and display used in the system.
•
The DTP T HWP 231 D transmitters and compatible receivers can transmit and receive
video signals of 720p, 1080i, and 1080p HDTV up to 230 feet (70 meters), and UHD
(3840x2160) @ 30 Hz or 4k (4096x2160) @ 30 Hz up to 130 feet (40 meters).
•
The DTP T HWP 331 D transmitters and compatible receivers can transmit and
receive video signals of 720p, 1080i, 1080p HDTV, UHD (3840x2160) @ 30 Hz, or 4k
(4096x2160) @ 30 Hz up to 330 feet (100 meters).
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Introduction
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Features
Transmits single link HDMI-D signals over one STP cable — Twisted pair cables
provide an economical, easily installed cable solution.
Supports DDC and HDCP transmission — The DTP T HWP 231 D and 331 D
transmitters fully support long distance transmission of the DDC and HDCP signals.
Control communications pass-through — Bidirectional RS-232 or IR control signals
can be transmitted alongside the HDMI signal, so that the remote display can be controlled
without the need for additional cabling.
Audio routing — The DTP T HWP 231 D and 331 D transmitters also route unbalanced
stereo audio.
Supports CEC signal transmission
Wall-mountable enclosures
External 100 VAC to 240 VAC, 50-60 Hz, international power supply — Included with
transmitters.
Remote powering of the transmitter — Only one power supply is necessary to power a
transmitter or compatible receiver.
Supports computer video up to 1920x1200, HDTV 1080p @ 60 Hz with Deep Color,
UHD, and 4k resolutions.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Introduction
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Installation and
Operation
This section describes the installation and the operation of the DTP T HWP 231 D and
331 D, including:
•
•
•
•
•
•
•
Mounting the Transmitter
ATTENTION: Installation and service must be performed by authorized personnel.
ATTENTION : L’installation et l’entretien doivent être effectués par le personnel autorisé
uniquement.
The DTP T HWP 231 D and 331 D transmitters can be installed in a one-gang electrical wall
box, or with a mud ring, with a Decora wall plate cover (supplied).
The installation must conform to national and local building, electrical, and safety codes and
to the size requirements of the wall plate.
UL and Safety Guidelines
The following UL guidelines pertain to the installation of the Decora transmitters into a wall
or furniture.
•
These units are not to be connected to a centralized DC power source or used beyond
their rated voltage range.
•
•
These units must be installed in UL-Listed wall boxes.
These units must be installed with conduit in accordance with National Electrical Code.
Site Preparation and Wall Box Installation
Choose a location that allows cable runs without interference. Allow enough depth for both
the wall box and the cables. Install the cables into the wall, furniture, or conduits before
installing the wall plate.
NOTE: The Decora units are very deep and have connectors on the back side. Extron
recommends a 1-gang wall box which has a depth of at least 3.0 inches (7.6 cm) to
accommodate the connectors and cables.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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To install a new wall box, perform steps 1 through 9. If a suitable wall box is already
installed, perform steps 6 through 9, starting on the next page. UL-listed wall boxes are
recommended.
Dimensions on page 15 to create a template. If installing directly into furniture, cut out
the center portion of the template.
2. Place the wall box (or the full-sized template) against the installation surface, and mark
the opening guidelines.
3. Cut out the material from the marked area.
4. Insert the wall box into the opening. The rear connectors on the box or wall plate should
fit easily into the opening. Enlarge or smooth the edges of the opening if needed.
5. Secure the wall box with nails or screws, leaving the front edge flush with the outer wall
or furniture surface (see figure 3).
NOTES:
• If attaching the wall box to wood, use four #8 or #10 screws or 10-penny
nails. A minimum of 0.5 inch (1.3 cm) of screw thread must penetrate the
wood.
• If attaching the wall box to metal studs or furniture, use four #8 or #10
self-tapping sheet metal screws or machine bolts with matching nuts.
Wall Stud
Signal
Output
Cable
N
I
DIO
U
A
N
I
I
DM
Screws
or Nails
H
Extron
DTP T HWP 231/331 D
Decora Faceplate
Figure 3.
Installing the Wall Box and Mounting the Unit
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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6. Feed the twisted pair cables and, if applicable, the power cables through the opening
and through the wall box punch-out holes, securing them with cable clamps to provide
strain relief.
NOTES:
• In order to fit in the wall box, the twisted pair cables and RJ-45 connectors
should not have a boot installed.
• One power supply can power both the transmitter and compatible receiver, so
7. Trim back and insulate exposed cable shields with heat shrink to reduce the chance of
short circuits.
To prevent short circuits, the outer foil shield can be cut back to the point where the
cable exits the cable clamp.
8. Connect the cables to the rear of the unit.
connector details), restore the power supply, and test the transmitter and receiver
system. Make any cabling adjustments before final installation, as the cables will be
inaccessible afterwards.
Mud Ring Installation
1. Using the mud ring as a guide, mark the edges and cut out the material within the
marked area.
2. Insert the mud ring into the opening and rotate and secure the locking arms with the
supplied screws shown in figure 4.
Installation on the next page.
Wall
Wall Mounting
Bracket
Figure 4. Installing the Mud Ring
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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Final Installation
After testing and making any adjustments, do the following:
1. At the power outlet, unplug the power supply.
NOTE: One power supply can power both the transmitter and compatible receiver
2. Mount the transmitter into the wall box or mud ring, and attach the supplied Decora
3. At the power outlet, reconnect the power supply. This powers up both units.
Transmitter Front Panel
AUDIO IN
HDMI IN
B
A
Extron
Figure 5.
DTP T HWP 231 D and 331 D Transmitter Front Panel Connectors
A HDMI input connector — Connect an HDMI cable between this port and the HDMI
output port of the digital video source.
B Audio input — Connect an unbalanced stereo audio source to this 3.5 mm mini stereo
jack. Figure 6 shows how to wire the audio plug.
Tip
Left (+)
Ring
Right (
-)
Sleeve (
)
Figure 6.
Audio Input Connector Wiring
NOTE: The units do NOT embed analog audio onto the HDMI signal. This analog
audio signal is transmitted simultaneously with audio embedded within the HDMI
signal.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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Transmitter Rear Panel
A
B
C
OUT
D
HDBT
DTP
Figure 7.
DTP T HWP 231 D and 331 D Transmitter Rear Panel Connectors
A DC power input connector — Plug the included external 12 VDC power supply into
connector) or the power input connector on a compatible receiver.
B Over TP connector — Connect a serial communications port to this 3.5 mm, 5-pole
captive screw connector for bidirectional RS-232 communication and bi-directional IR
C HDBaseT/DTP mode switch — Set this 2-position, recessed switch to configure
the output between HDBaseT and DTP modes. When configured for HDBaseT, use
an HDBaseT-compatible receiver. When configured for DTP, use a DTP-compatible
receiver.
NOTE: When the unit is configured for DTP mode via the rear panel switch, the unit
can be powered either locally, with the included external 12 VDC power supply,
or over the DTP line by a locally powered receiver or switcher. When configured
for HDBaseT mode, remote power capability is disabled, and the unit must be
powered locally.
NOTES:
• When the unit is configured for DTP mode via the rear panel switch, the unit
can be powered either locally, with the included external 12 VDC power
supply, or over the DTP line by a locally powered receiver or switcher. When
configured for HDBaseT mode, remote power capability is disabled, and the
unit must be powered locally.
• When configured for DTP mode, HDMI video, digital embedded audio, RS-
232, IR, analog audio, and remote power are available when used with a DTP-
compatible receiving device.
• When configured for HDBaseT mode, HDMI video, digital embedded audio,
RS-232, and IR are available when used with an HDBaseT-compatible
receiving device.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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D Transmitter output port — Connect one end of the twisted pair cable to the
Recommendations on page 10 to properly wire the RJ-45 connectors).
ATTENTION:
• Do not connect this device to a telecommunications or computer data
network.
• Ne connectez pas ces appareils à des données informatiques ou à un réseau
de télécommunications.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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TP Cable Termination and Recommendations
Figure 7 details the recommended termination of both ends of TP cables with RJ-45
connectors in accordance with the TIA/EIA-T568B wiring standard.
Pins:
12345678
TIA/EIA T
568 B
Pin Wire color
1
2
3
4
5
6
7
8
White-orange
Orange
White-green
Blue
White-blue
Green
White-brown
Brown
TP Wires
Figure 8. TP Cable Termination
NOTE: Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201
cable to link the transmitter and receiver. The DTP T HWP 231 D and 331 D products
do not work properly with these cables.
Supported cables —
The DTP T HWP 231 D and 331 D transmitters are compatible with shielded twisted pair
(F/UTP, SF/UTP, and S/FTP) cable.
Cable recommendations —
Extron recommends using the following practices to reduce transmission errors and achieve
full transmission distances up to 230 feet (70 meters) for the 231 models and 330 feet
(100 meters) for the 331 models.
•
Use the following Extron XTP DTP 24 SF/UTP cables and DTP 24 connectors for the
best performance:
•
•
•
XTP DTP 24/1000
XTP DTP 24P/1000 Plenum 1000’ (305 m) spool
XTP DTP 24 Plug Package of 10
Non-Plenum 1000’ (305 m) spool
22-236-03
22-235-03
101-005-02
•
If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid
conductor, STP cable with a minimum bandwidth of 400 MHz.
•
•
Terminate cables with shielded connectors to the TIA/EIA-T568B standard.
Use no more than two pass-through points, which may include patch points, punch
down connectors, couplers, and power injectors. If these pass-through points are
required, use CAT 6 or 6a shielded couplers and punch down connectors.
NOTE: When using STP cable in bundles or conduits, consider the following:
• Do not exceed 40% fill capacity in conduits.
• Do not comb the cable for the first 20 meters, where cables are straightened,
aligned, and secured in tight bundles.
• Loosely place cables and limit the use of tie wraps or Velcro®.
• Separate twisted pair cables from AC power cables.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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Power Supply Wiring
NOTES:
• Only one power supply is required. A single power supply connected to either unit
in the pair powers both units.
• A power supply is included with each individually-packaged transmitter.
• Do not tin the power supply leads before installing them in the direct insertion
connector. Tinned wires are not as secure in the connectors and could be pulled
out.
Figure 9 shows how to wire the connector. Snap the provided ferrite bead onto the DC
power cable, between the power supply and the connector on the HDMI unit.
3/16"
(5 mm) Max.
Smooth
Ridges
A
A
Captive Screw
Connector
SECTION A–A
Power Supply
Output Cord
Figure 9. Power Connector Wiring
CAUTION: The two power cord wires must be kept separate while the power supply is
plugged in. Remove power before wiring.
ATTENTION : Les deux cordons d’alimentation doivent être tenus à l’écart l’un de
l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire
l’installation électrique.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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ATTENTION:
• Always use a power supply supplied and or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.
• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit
final.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities.
• Ces sources d’alimentation ne sont pas appropriées pour une utilisation dans les
espaces d’aération ou dans les cavités murales.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to
building structure or similar structure.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical
Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the
power supply and the unit. The ridges on the side of the cord (see figure 9) identify
the power cord negative lead.
• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte
pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du
cordon permettent de repérer le pôle négatif du cordon d’alimentation.
• To verify the polarity before connection, plug in the power supply with no load and
check the output with a voltmeter.
• Pour vérifier la polarité avant la connexion, brancher l’alimentation hors charge et
mesurer sa sortie avec un voltmètre.
• The length of the exposed (stripped) copper wires is important.
The ideal length is 3/16 inch (5 mm). Longer bare wires can short together.
Shorter wires are not as secure in the connectors and could be pulled out.
• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les
dénuder. La longueur idéale est de 5 mm (3/16 inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils
sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis
captives.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une
utilisation dans les espaces d’aération ou dans les cavités murales.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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RS-232 and IR Connector Wiring
Figure 10 shows how to wire the RS-232 and IR connector for the DTP T HWP 231 D and
331 D units.
Pin Function
RS-232
IR
RS-232
IR
TX Transmit data
RX Receive data
Gnd Signal ground
Tx Rx G Tx Rx
Tx Rx
G
Tx Rx
Controlling
Device
Do not tin the wires!
Bidirectional
Ground (G)
Receive (Rx)
Ground (G)
Receive (Rx)
Transmit (Tx)
Do not tin the wires!
Transmit (Tx)
Figure 10. RS-232 and IR Connector Wiring
ATTENTION:
• The length of the exposed (stripped) copper wires is important.
The ideal length is 3/16 inch (5 mm). Longer bare wires can short together. Shorter
wires are not as secure in the connectors and could be pulled out.
• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les
dénuder. La longueur idéale est de 5 mm (3/16 inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils
sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis
captives.
NOTE: Do not tin the power supply leads before installing them in the direct insertion
connector. Tinned wires are not as secure in the connectors and could be pulled out.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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Operation
A
AUDIO IN
HDMI IN
Extron
Figure 11. DTP T HWP 231 D and 331 D Transmitter Power Indicator
Transmitter Power Indicator
A Power LED — This two-color front panel LED lights to indicate signal and power status
as follows:
•
•
Amber — The unit is receiving power but no signal on the HDMI input.
Green — The unit is receiving power and a signal is present on the HDMI input.
System Operation
After the transmitter, compatible receiver, and their connected devices are powered up,
the system is fully operational. If any problems are encountered, ensure that all cables are
routed and connected properly.
NOTE: Ensure that the video source and display are properly connected to the system,
and that the transmitter, compatible receiver, and the display have power applied
before power is applied to the video source. If all other devices are not turned on
before the video source, the image may not appear.
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Installation and Operation
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Reference
Information
This section includes decora template dimensions for installation of the DTP T HWP 231 D
and DTP T HWP 331 D transmitters.
Decora Template Dimensions
To create a template, use the dimensions shown on figure 12.
NOTES:
• The drawing is not full size or to scale. DO NOT scale up or print to use as a
template.
Template for the 1-gang
mounting bracket
2.45" (6.22 cm)
1.94" (4.93 cm)
Recommended
cut-out area
for the installation
surface.
4.28"
(10.87 cm)
3.06"
(7.78 cm)
SURFACE
CUT-OUT AREA
FOR WALL MOUNT
Top Panel
Figure 12. Decora Template Dimensions
DTP T HWP 231 D and DTP T HWP 331 D Transmitters • Reference Information
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Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1231 South Lewis Street
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Middle East:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA:
Asia:
714.491.1500 or 800.633.9876
65.6383.4400
Europe: 31.33.453.4040
Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
Extron Headquarters
Extron Europe
Extron Asia
Extron Japan
Extron China
Extron Middle East
Extron Korea
Extron India
+1.800.633.9876 (Inside USA/Canada Only)
+800.3987.6673
(Inside Europe Only)
+65.6383.4400
+65.6383.4664 FAX
+81.3.3511.7655
+81.3.3511.7656 FAX
+86.21.3760.1568
+86.21.3760.1566 FAX
+971.4.299.1800
+971.4.299.1880 FAX
+82.2.3444.1571
+82.2.3444.1575 FAX
1.800.3070.3777
(Inside India Only)
Extron USA - West
+1.714.491.1500
Extron USA - East
+1.919.850.1000
+31.33.453.4040
+91.80.3055.3777
+1.714.491.1517 FAX
+1.919.850.1001 FAX
+31.33.453.4050 FAX
+91.80.3055.3737 FAX
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