Installation and operating instructions for
rolling door opener Model RDO800-series
Chamberlain GmbH
Alfred-Nobel-Strasse 4
66793 Saarwellingen
Germany
TEL: +49 (0) 6838/907-250
FAX: +49 (0) 6838/907-179
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3
Door Requirements
The maximum allowable door height is 4.5m, maximum allowable curtain area is 12.0m² (door height in metres multiplied by
the width in metres) and maximum allowable door weight is 100kg.
The Protector System™ (Safety Beams) must be installed if the force at the edge of the closing door force exceeds 400N
(40kgf). Door shaft diameter must not exceed 35mm.
Minimum side room installation
Typical side room installation
Ensure that there is at least 45mm from the edge of the curtain to the edge of the bracket. If the roller door drums are on
the edge of the curtain or are of small diameter additional clearance maybe required.
If the drums are more than 60mm from the curtain edge or of small diameter extension poles maybe required.
Different drum and bracket types may result in the minimum side room clearance not being possible and extension poles
being required.
Ensure there is a power point near the opener.
4
Prepare Door
Disable locks and remove any ropes connected to
garage door.
Complete the following test to ensure your garage door
is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the door. If
balanced, it should stay in place, supported entirely by its
springs.
2. Raise and lower the door to see if there is any sticking or
binding. If your door binds, sticks or is out of balance, call a
trained door systems technician.
Install stop bracket collar
The stop bracket collar should be installed on the opposite
end to where the opener will be installed. Fit the stop bracket
hard against the boss of the door drum.
Ensure that the U-bolt holding the door shaft to the door
bracket is tightly secured.
stop bracket collar
Install weight bar
1. Place the weight bar at the bottom centre of the door and
mark the two hole positions.
2. Drill two 5.5mm holes at the marked positions.
3. Fix the weight bar to the inside of the door with the
supplied 5mm bolts, washers and nuts.
weight bar
2
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5
Prepare Opener
Set Opener Position (Left or Right hand)
For left hand side installations
the wire jumper should be removed.
For right hand side installations
the wire jumper should be in place
(factory installed).
Attaching the Extension Poles (if required)
1. Insert the extension poles into the gear
2. Align the extension pole holes with the gear holes
3. Using the supplied screws secure the extension poles.
Place the Opener in Manual Release mode.
Pull the release cord down and across to engage the
ball into the cup.
The drive forks should now be able to be moved
manually.
NOTE: To re-engage the opener, pull the release cord
across and up.
Engaged
Operation Mode
Disengaged
Manual Release Mode
3
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6
Installation steps
FOR RIGHT HAND INSTALLATIONS (REFER SECTION 5, page 3)
1. Ensure that the opener position jumper (wire connector) is in place (refer
section 5, page 3).
2. Place the opener in manual release mode (refer section 5, page 3).
3. Open the roller door fully. For safety, tie a rope around the door.
4. Ensure that the U-bolt on the left hand side of the door is
secure.
5. Mark the position of the door shaft on the right hand door bracket.
6. Carefully remove the U-bolt on the right hand side, checking that
the spring tension inside the roller door is not being released.
7. You will need assistance for the following steps. Slide or lift the
door shaft clear of the door bracket supporting the door weight
with a ladder or similar device. Then slip the opener over the shaft.
8. The forks should engage either side of the support spoke.
9. Typical installation: Place the door shaft back onto the door bracket
in the position that it was originally. Clamp the opener to the door
shaft with the supplied bracket plate, 8mm bolts and nuts.
Tighten sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-
28Nm. Replace U-bolt and secure firmly.
Minimum side room installation: Place the opener and door shaft
onto the door bracket in the position that the door shaft was originally.
Clamp the opener to the door shaft though the door bracket with the
supplied bracket plate, 8mm bolts and nuts. Tighten sufficiently to fasten
the opener firmly to the shaft i.e. 25Nm-28Nm.
10. Remove rope if used.
11. Plug opener into nearby power point and switch on power point,
opener lights should now turn on.
FOR LEFT HAND SIDE INSTALLATIONS
1. Ensure that the opener position jumper (wire connector) has been
removed (refer section 5, page 3).
2. Place the opener in manual release mode (refer section 5, page 3).
3. Open the roller door fully. For safety, tie a rope around the door.
4. Ensure that the U-bolt on the right hand side of the door is
secure.
5. Mark the position of the door shaft on the left hand wall bracket
6. Carefully remove the U-bolt on the left hand side, checking that
the spring tension inside the roller door is not being released.
7. You will need assistance for the following steps. Slide or lift the
door shaft clear of the door bracket supporting the door weight
with a ladder or similar device. Then slip the opener over the shaft.
8. The forks should engage either side of the support spoke.
9. Typical installation: Place the door shaft back onto the door
bracket in the position that it was originally. Clamp the opener to
the door shaft with the supplied bracket plate, 8mm bolts and nuts.
Tighten sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-
28Nm.Replace U-bolt and secure firmly.
Minimum side room installation: Place the opener and door shaft
onto the door bracket in the position that the door shaft was
originally. Clamp the opener to the door shaft though the door
bracket with the supplied bracket plate, 8mm bolts and nuts. Tighten
sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-28Nm.
12. Remove rope if used.
13. Plug opener into nearby power point and switch on power point,
opener lights should now turn on.
4
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7
Attach the Release Handle and Cord
• Thread one end of the rope through the hole in the top of the
red handle so “NOTICE” reads right side up as shown.
Secure with an overhand knot at least 25mm from the end of
the rope to prevent slipping.
Release cable
Rope
• Thread the other end of the rope through the link on the
emergency release cable.
• Adjust rope length so the handle is no higher than 1.8m
above the floor. Secure with an overhand knot. If the door is
greater than 2.5m in height the Release Cord Extension kit
accessory is required.
Manual Release
Warning Label
Overhand knot
NOTE: If it is necessary to cut the rope, heat seal the cut end
with a match or lighter to prevent unraveling.
Release handle
8
Operating the Manual Release
Take care when operating the manual release
since an open door may fall rapidly due to weak
or broken springs, or being out of balance.
To disengage the opener
Pull the release cord down and across to engage the ball
into the cup.
The door should now be able to be moved manually.
To re-engage the opener
Pull the release cord across and up.
The door can now be operated by the opener.
Engaged Operation Mode
Disengaged
Manual Release Mode
9
Pinning the Door
Use bolts or pop-rivets (not supplied) to hold the curtain to
the door drum.
Ballooning
Free curtain
Add fasteners here
1. Pull the release cord down and across to engage the ball into
the cup. Close the door manually. Pull the release cord across
and release to re-engage the opener.
2. Try to manually open the door with the opener engaged.
Any excess door curtain may balloon out from the top of
the drum.
3. To remedy any ballooning place gutter-bolts or pop rivets
(not supplied) 75mm up from where the curtain leaves
the roll. Secure these through the curtain into the
drum wheel at each end of the curtain.
Door can be
lifted
Door closed
Door secure
5
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10
Program your Opener & Remote
Please note your remote controls and wall plate have
already been programmed into your operator.
Activate the opener only when door is in full view, free
of obstruction and properly adjusted. No one should
enter or leave garage while door is in motion. Do not
allow children to operate push button(s) or remote(s).
Do not allow children to play near the door.
Your garage door opener has already been programmed at
the factory to operate with your remote control and wireless
wall box.
Fix any wall control at a height of at least 1.5m and within
sight of the door but away from any moving parts.
Fix the warning against entrapment label near the wall
control.
Program additional Remote Controls:
Using the purple “LEARN” Button
or
1. Press and release the purple “learn” button on the opener.
The orange indicator light will glow steadily for 30
seconds.
2. Within 30 seconds, press and hold the desired button on
the wireless wall control or remote control that you wish to
operate your garage door.
3. Release the button when the opener light blinks. It has
learned the code.
Delete all Remote Control Codes
Please note this deletes all remotes and codes.
Press and hold the PURPLE learn button until the orange
indicator light goes out (approximately 9 sec.).
11
Setting the Limits
Travel limits regulate the points at which the door will
stop when moving up or down. Follow the steps below
to set the limits.
Check that the opener is engaged.
To program the travel limits:
1. Press and hold the black button (3) until the orange
indicator light (2) starts flashing slowly and then release.
Opener lights will dim.
2. Press the BLACK button to move the door UP or the
PURPLE button to move the door DOWN until the door
reaches the desired UP limit.
3
1
2
4
Manual Limit setting
Check to be sure the door is high enough for your
vehicle. Adjust if necessary.
3. Press the green start button (4). This sets the full UP limit.
The door will travel to the floor and reverse back to the
UP limit. The opener has learned its travel limits.
4. The indicator light (2) will stop flashing when the limits
have been learned.
NOTE: If the door presses excessively on the floor or
reverses before it reaches the floor proceed to #12 of the
“Troubleshooting” section page 9 and follow the instructions
for setting the limits manually.
With the door in the midway position.
• Press and hold the black button until the orange
LED starts flashing.
• Use the black (up) and purple (down) button to set
the door opening limit
• Press the Green activation button to start the door,
once it starts travelling down, press either the black
or purple button to engage manual limit setting.
• Use the purple and black buttons to set the closing
limit.
• Test door three or four times to check limit settings.
The force must be learned in order to properly complete
the setting of the limits.
6
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12
Setting the Force
The force, as measured on the closing edge of the door,
should not exceed 400N (40kgf). If the closing force is
measured to more than 400N, the Protector System must
be installed. See section 14.
The force setting regulates the amount of power required to
open and close the door.
1. Press the purple button (1) twice to enter opener into Force
Adjustment Mode. The indicator light (2) will flash quickly.
1
2
4
2. Press the green start button (4) on the bottom of the
opener. The door will travel to the DOWN limit. Press the
green start button (4) again, the door will travel to the
UP limit. Press the green start button (4) again to
complete the travel cycle. The indicator light (2) will stop
flashing when the force has been learned.
2
1(2x)
The door must travel through a complete cycle, UP and
DOWN, in order for the force to be set properly. If the opener
cannot open and close your door fully, inspect your door to
insure that it is balanced properly and is not sticking or
binding.
13
Testing the Safety Reverse System
The safety reverse system test is important. The garage
door must reverse on contact with a 40mm obstacle laid
flat on the floor. Failure to properly adjust the opener may
result in serious personal injury from a closing garage
door. Operate the door in the down direction. The door must
reverse on the obstruction. If the door stops on the obstruction,
remove obstruction and repeat limit and force setting, sections
11 & 12, pages 6 & 7. Repeat test.
14
Install the Protector System™
(
Safety Beams)
Install this accessory for all installations where the
closing force as measured on the bottom of the door is
over 400N (40kgf).
After opener has been installed and adjusted, The
Protector System™ accessory can be installed.
Instructions are included with this accessory.
The Protector System™ provides an additional
measure of safety against a small child being caught
under a garage door. It uses an invisible beam which,
when broken by an obstruction, causes a closing door to
open and prevents an open door from closing and is
strongly recommended for homeowners with young
children.
Note: The opener will automatically detect the protector
system when it is installed and operating for 5 minutes
without the beams being obstructed. The opener will not
close unless the sensors are aligned.
7
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15
Special Features
2
1
1.Motion Detecting Control Panel
Connect white/red wire to the red quick connect
terminal and the white wire to the white quick connect
terminal.
3
LO
C
K
LIGHT
2.The Protector System™ (Safety Beams)
Connect both white wires to the white quick connect
terminal and both white/black wires to the grey quick
connect terminal.
0
180 sec.
5
50
3.Flashing light connection.
The flashing light can be installed anywhere.
4.Battery Backup
To access the battery backup connector, remove
the knockout to the right of the start button.
5.Timer to close function
Is enabled by turning the dial to the required time.
The Protector System (Safety Beams) must be
installed before using this function.
4
16
Accessories
1. Model 128LM 2-Function Wireless Wall Control
2. Model 94334E 4-Fuction Remote Control
3. Model 94330E Single-Function Remote Control
4. Model 94333E 3-Function Remote Control
5. Model 94335 3-Function Mini Remote Control
6. Model 9747E Keyless Entry System
7. Model 98LM Motion Detecting Control Panel
8. Model 760E Outside Keylock
9. Model 1702E Outside Quick Release
10. Model 770E The Protector System™
11. Model FLA230 Flashing Light Kit
12. Model 475 Battery Backup System
2
LO
C
K
3
4
LIGHT
5
1
6
7
8
9
10
11
12
CARE OF YOUR OPENER
When properly installed, your opener will provide high performance with a minimum of maintenance. The opener does not
require additional lubrication. Limit and Force Settings: These settings must be checked and properly set when the opener is
installed. Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments,
particularly during the first year of operation. Refer to limit and force setting in, sections 11 & 12, pages 6 & 7. Follow the
instructions carefully and repeat the safety reverse test after any adjustment.
Remote Control: Additional remotes can be purchased at any time. Refer to Accessories. Any new remotes must be
programmed into the opener. Remote Control Battery: The lithium batteries should produce power for up to 5 years. If
transmission range lessens, replace the battery .
8
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Troubleshooting
1. The opener doesn't operate from either the green start button or the remote controls:
• Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box.
• Have you disabled all door locks? Review installation instruction warnings on page 1.
• Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.
• The garage door spring may be broken. Have it replaced.
2. Opener operates from the remote control, but not from the wired wall control (optional accessory):
• Is the wall control lit? If not, reverse the two wires. If the opener runs, check for a faulty wire connection at the wall control, a short under
the staples, or a broken wire.
• Are the wiring connections correct? Refer to wired wall control instructions.
3. The door operates from the green start button or wired wall control, but not from the wireless wall control or remote control:
• If the wired wall control is installed and it is flashing, ensure the Lock feature is off.
• Program the opener to match the remote control code. (Refer to section 10, page 6.) Repeat with all remotes.
4. The remote control has short range:
• Change the location of the remote control in your car.
• Check to be sure the antenna on the bottom of the opener extends fully downward.
• Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.
5. The garage door opens and closes by itself:
• Be sure that all remote control push buttons are off.
• If the wired wall control (optional accessory) is installed, remove the bell wire from the wired wall control terminals and operate from the
green start button or remote control. If this solves the problem, the wired wall control is faulty (replace), or there is an intermittent short on
the wire between the wired wall control and the opener.
• Clear memory and re-program all wireless wall controls and remote controls.
6. The door reverses and stops before opening completely:
• Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.
7. The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing:
• Check the Protector System (safety beams), if installed. Correct alignment if the red light on the beam is blinking.
8. The door opens but won't close or reverses while closing:
• Is something obstructing the door? Pull the emergency release handle. Operate the door manually. If it is unbalanced or binding, call
a trained door systems technician.
• Clear any ice or snow from the garage floor area where the door closes.
• Repeat the limit and force setting in section 11 & 12, pages 6 & 7. Repeat safety reverse test after adjustments.
9. The opener strains to operate door:
• The door may be out of balance or the springs may be broken. Close the door and use the manual release to disconnect
the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by
its springs. If it does not, disconnect the opener and call a trained door systems technician.
10. The opener motor hums briefly, then won't work:
• Check that the door is not in manual release mode, refer section 8, page 5.
• The garage door springs may be broken. See above.
• If the problem occurs on the first operation of the opener, door may be locked. Disable any door locks.
11. The opener won't operate due to power failure:
• Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored,
re-engage the opener, refer section 8, page 5.
• If a Battery Backup Unit is connected, the opener should be able to operate up to 20 times without power.
12. Setting the limits manually:
a. Check that the opener position jumper is correct, refer section 5, page 3.
b. Press and hold the black button until the orange indicator light starts flashing slowly then release.
c. Press the BLACK button to move the door UP or the PURPLE button to move the door DOWN until the door reaches the desired UP
limit. Check to be sure the door opens high enough for your vehicle.
d. Press the green start button. This sets the UP limit and begins closing the door. Immediately press either the purple or the black button.
The door will stop. Adjust the desired DOWN limit using the black and the purple buttons. Check to be sure the door is fully closed
without applying excessive pressure to the door curtain. Press the green start button.
This sets the DOWN limit and begins opening the door.
NOTE: If neither the black or the purple button is pressed, the door will reverse off the floor and the DOWN travel limit will be set
automatically.
e. Open and close the door with the green start button, remote control or wall control 2 or 3 times.
• If the door does not stop in the desired UP limit or reverses before the door stops at the DOWN limit. Proceed to Setting the Force,
section 12, page 7. If the door still does not stop at the desired limits is something obstructing the door?
Disengage the opener. Open and close the door manually. If it is unbalanced or binding, call a trained door systems technician.
• If the door stops at both the desired UP and DOWN limits, proceed to Setting the Force.
13. Auto close does not work:
• Check alignment of beams (LED indicators should be solid). If setting up see 15 page 8. To reset Auto detect of the saftey beams. Turn of
the power, (remove battery back up if installed) and set timer trim pot to zero before resting power.
9
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MAINTENANCE OF YOUR OPENER
SPECIFICATIONS
Once a Month:
Input Voltage:
Rated Load:
Max.Pull Force:
Max. Door Weight
Idle Current:
Drive:
230-240VAC, 50Hz, 90W
• Repeat safety reverse test.
Make any necessary adjustments.
18Nm
550N
• Manually operate door. If it is unbalanced or binding, call
for professional garage door service.
100kg
less than 25mA @ 230VAC
• Check to be sure door opens and closes fully.
Set Limits and/or Force if necessary.
DC gearmotor
permanent lubrication
Max. Drum Rotations:
Memory Registers:
5
OPERATION OF YOUR OPENER
Your opener can be activated by any of the following
devices:
64
Operating Frequency:
433.92MHz
• The green start button
Hold the button down until door starts to move.
SPECIAL NOTE: Chamberlain strongly recommends that the
protector system be installed on all garage door openers.
• The Wall Control, Outside Keylock or Keyless
Entry System (if you have installed any of these
accessories).
• The Remote Control Transmitter or Wireless Wall
Control (128LM)
Hold the push button down until the door starts to move.
When the Opener is activated by Remote Control, Green
Start Button or Wall Control:
1. If open, the door will close. If closed, the door will open.
2. If closing, the door will stop.
3. If opening, the door will stop (allowing space for entry and
exit of pets and for fresh air).
4. If the door has been stopped in a partially open or closed
position, it will reverse direction.
5. If an obstruction is encountered while closing, the door
will reverse.
6. If an obstruction is encountered while opening, the door
will reverse and stop.
7. The optional Protector System™ uses an invisible beam
which, when broken by an obstruction, causes a closing
door to open and prevents an open door from closing. It
is STRONGLY RECOMMENDED for homeowners with
young children.
Allow a 15 minute cooling period after 4 minutes of
continuous operation of the opener.
Opening the Door Manually:
Door should be fully closed if possible. Weak or broken
springs could allow an open door to fall rapidly.
Property damage or serious personal injury could result.
The door can be opened manually by pulling the release
cord down and across to engage the ball into the cup.
To reconnect the door, pull the release cord across and up to
engage the opener .
The Opener Light Will Turn On:
1. when opener is initially plugged in;
2. when the power is briefly interrupted;
3. when the opener is activated.
The light turns off automatically after 2-1/2 minutes.
10
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GARAGE DOOR OPENER WARRANTY
Declaration of Conformity
Chamberlain warrants to the first retail purchaser of this product
that the product shall be free from any defect in materials and/or
workmanship for a period of 24 full months (2 years) from the
date of purchase. Upon receipt of the product, the first retail
purchaser is under obligation to check the product for any visible
defects.
Conditions: The warranty is strictly limited to the reparation or
replacement of the parts of this product which are found to be
defective and does not cover the costs or risks of transportation
of the defective parts or product.
Automatic rolling door openers, as stated, are in conformity to the applicable sections of EN55014-1
(2000), EN55014-2 (1997), EN61000-3-2 (2000), EN61000-3-3 (1995), EN 301 489-3 (V1.3.1),
EN 300 220-3 (V1.1.1), EN60335-1 (1994), and EN60335-2-95 (2000).
Per the provisions of the European Directives, 89/336/EEC, 2006/95/EC and 1999/5/EC, including all
amendments;
Model:..................................................................................................................................RDO800
All technical file information for the operator and its accessories is held at The Chamberlain Group and
will be made available at the request of the authorities should the need arise.
This warranty does not cover non-defect damage caused by
unreasonable use (including use not in complete accordance
with Chamberlain’s instructions for installation, operation and
care; failure to provide necessary maintenance and adjustment;
or any adaptations of or alterations to the products), labor
charges for dismantling or reinstalling of a repaired or replaced
unit or replacement batteries.
A product under warranty which is determined to be defective in
materials and/or workmanship will be repaired or replaced (at
Chamberlain's option) at no cost to the owner for the repair
and/or replacement parts and/or product. Defective parts will be
repaired or replaced with new or factory rebuilt parts at
Chamberlain's option.
Declaration of Incorporation
A power door operator must not be put into service until it has been completely and safely assembled
and installed, with appropriate size and weight of door, in accordance with both the door and operator
manufacturers’ instructions using appropriate safety devices, and the complete installation has been
declared in conformity with the provisions of EN12453, EN13241-1 and the Machinery Directive,
98/37/EC.
Door Type: Rolling Door
Operator
Type
Maximum Area Installer: Indicate Maximum Weight
Installer: Indicate
Installed Door
Weight
(m2)
Installed Door
Size
(kg)
If, during the warranty period, the product appears as though it
RDO800
12.0
100
may be defective, contact your original place of purchase.
This warranty does not affect the purchaser’s statutory rights
under applicable national legislation in force nor the purchaser’s
rights against the retailer arising from their sales/purchase
contract. In the absence of applicable national or EU legislation,
this warranty will be the purchaser’s sole and exclusive remedy,
and neither Chamberlain nor its affiliates or distributors shall be
liable for any incidental or consequential damages for any
express or implied warranty relating to this product.
These declarations are made by:
________________________________________
Installer Name/Signature
B. P. Kelkhoff
________________________________________
Company Name
Manager, Regulatory Affairs
No representative or person is authorized to assume for
Chamberlain any other liability in connection with the sale of this
product.
Chamberlain GmbH.
D-66793 Saarwellingen
June, 2007
________________________________________
Address
_____________________________________
Date
C
EDR4 8004A
, 2007 Chamberlain
11
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Installation and operating instructions for
rolling door opener Model RDO800GB
Chamberlain GmbH
Alfred-Nobel-Strasse 4
66793 Saarwellingen
Germany
TEL: +49 (0) 6838/907-250
FAX: +49 (0) 6838/907-179
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Start by Reading These Important Safety Instructions
WARNING: Failure to comply with the following instructions may result in serious personal injury or property damage.
•
•
Read these instructions carefully and follow ALL instructions carefully
The garage door opener is designed and tested to offer reasonable safe service provided it is installed and
operated in strict accordance with the instructions in this manual.
These safety alert symbols mean WARNING – a personal safety or property damage instruction. Read these
instructions carefully.
Warning: If your garage has no service entrance door, a 1702E outside quick release must be installed. This accessory allows
manual operation of the garage door from outside in case of power failure.
Keep garage door balanced. Do not let the garage
door opener compensate for a binding or sticking
garage door. Sticking or binding doors must be
repaired. Garage doors, door springs, brackets and
their hardware are under extreme tension and can
cause serious personal injury.
The Protector System must be used for all
installations where the closing force as measured
on the bottom of the door is over 400N (40kgf).
Excessive force will interfere with the proper operation
of the Safety Reverse System or damage the garage
door.
After installation, ensure that the parts of the door
do not extend over public footpaths or roads.
Do not wear rings, watches or loose clothing while
installing or servicing a garage door opener.
Disengage all existing garage door locks to avoid
To avoid serious personal injury from entanglement,
remove all ropes, chains and locks connected to
the garage door before installing the door opener.
damage to garage door.
Install the wireless wall control (or any additional wall
control) in a location where the garage door is
visible, at a height of at least 1.5m and out of the
reach of children. The appliance is not intended
for use by young children or infirm persons
without supervision. Serious personal injury from a
closing garage door may result from misuse of the
opener.
Permanently fasten the Warning Label adjacent to
the wall control as a reminder of safe operating
procedures.
Activate opener only when the door is in full view,
free of obstructions and the opener is properly
adjusted. No one should enter or leave the garage
while the door is in motion. Do not allow children
to play near the door.
Installation and wiring must be in compliance with
your local building and electrical codes.
The safety reverse system test is very important.
Your garage door MUST reverse on contact with a
40mm obstacle placed on the floor. Failure to properly
adjust the opener may result in serious personal injury
from a closing garage door. Repeat the test once a
month and make any necessary adjustments.
This opener should not be installed in a damp or
wet space.
Take care when operating the manual release
since an open door may fall rapidly due to weak or
broken springs, or being out of balance.
Disconnect electric power to the garage door
opener before making repairs or removing covers.
The drive must not be used on a wicket door (door
within a door)
SAVE THESE INSTRUCTIONS
Carton Inventory
1
2
Tools Required
1. Instruction manual (this document)
2. Stop bracket collar
3. Clamp bracket
4. Release handle and cord
5. 94335 remote control (2)
6. 128LM wireless wall control
7. Extension poles (2)
8. Weight bar
1. Ladder (or similar device to safely support door weight)
2. Adjustable wrench for U-bolts already installed on the
door
3. 8mm socket, 10mm socket and 13mm extended socket
and socket wrench
4. 12inch socket extension (for minimum sideroom
installations)
5. Drill and 5.5mm drill bit
9. Bracket plate
10. Hardware bag
6. Philips screw driver
7. Marker Pen
2
2
6
Installation and operating instructions
for rolling door opener Model RDO800
1
1
3
Old Stones Bower Hinton
Martock
Somerset TA16 6LA
T
el: 0845 602 4285
Fax: 01934823899
5
4
7
13mm, 10mm, 8mm
6
7
9
!
4
5
10
8
5.5mm
1
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3
Door Requirements
The maximum allowable door height is 4.5m, maximum allowable curtain area is 12.0m² (door height in metres multiplied by
the width in metres) and maximum allowable door weight is 100kg.
The Protector System™ (Safety Beams) must be installed if the force at the edge of the closing door force exceeds 400N
(40kgf). Door shaft diameter must not exceed 35mm.
Minimum side room installation
Typical side room installation
Ensure that there is at least 45mm from the edge of the curtain to the edge of the bracket. If the roller door drums are on
the edge of the curtain or are of small diameter additional clearance maybe required.
If the drums are more than 60mm from the curtain edge or of small diameter extension poles maybe required.
Different drum and bracket types may result in the minimum side room clearance not being possible and extension poles
being required.
Ensure there is a power point near the opener.
4
Prepare Door
Disable locks and remove any ropes connected to
garage door.
Complete the following test to ensure your garage door
is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the door. If
balanced, it should stay in place, supported entirely by its
springs.
2. Raise and lower the door to see if there is any sticking or
binding. If your door binds, sticks or is out of balance, call a
trained door systems technician.
Install stop bracket collar
The stop bracket collar should be installed on the opposite
end to where the opener will be installed. Fit the stop bracket
hard against the boss of the door drum.
Ensure that the U-bolt holding the door shaft to the door
bracket is tightly secured.
stop bracket collar
Install weight bar
1. Place the weight bar at the bottom centre of the door and
mark the two hole positions.
2. Drill two 5.5mm holes at the marked positions.
3. Fix the weight bar to the inside of the door with the
supplied 5mm bolts, washers and nuts.
weight bar
2
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5
Prepare Opener
Set Opener Position (Left or Right hand)
For left hand side installations
the wire jumper should be removed.
For right hand side installations
the wire jumper should be in place
(factory installed).
Attaching the Extension Poles (if required)
1. Insert the extension poles into the gear
2. Align the extension pole holes with the gear holes
3. Using the supplied screws secure the extension poles.
Place the Opener in Manual Release mode.
Disengage:
Pull the release cord down once until you hear a
clicking sound. The operator is now in manual mode
and may be opened or closed.
Rope
Engage:
To re-engage the opener, pull the release cord down
until you hear a clicking sound, the motor is now ready
for operation.
Manual Release
Warning Label
Note: The drive forks may now be positioned into
the drum as required.
Release handle
3
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6
Installation steps
FOR RIGHT HAND INSTALLATIONS (REFER SECTION 5, page 3)
1. Ensure that the opener position jumper (wire connector) is in place (refer
section 5, page 3).
2. Place the opener in manual release mode (refer section 5, page 3).
3. Open the roller door fully. For safety, tie a rope around the door.
4. Ensure that the U-bolt on the left hand side of the door is
secure.
5. Mark the position of the door shaft on the right hand door bracket.
6. Carefully remove the U-bolt on the right hand side, checking that
the spring tension inside the roller door is not being released.
7. You will need assistance for the following steps. Slide or lift the
door shaft clear of the door bracket supporting the door weight
with a ladder or similar device. Then slip the opener over the shaft.
8. The forks should engage either side of the support spoke.
9. Typical installation: Place the door shaft back onto the door bracket
in the position that it was originally. Clamp the opener to the door
shaft with the supplied bracket plate, 8mm bolts and nuts.
Tighten sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-
28Nm. Replace U-bolt and secure firmly.
Minimum side room installation: Place the opener and door shaft
onto the door bracket in the position that the door shaft was originally.
Clamp the opener to the door shaft though the door bracket with the
supplied bracket plate, 8mm bolts and nuts. Tighten sufficiently to fasten
the opener firmly to the shaft i.e. 25Nm-28Nm.
10. Remove rope if used.
11. Plug opener into nearby power point and switch on power point,
opener lights should now turn on.
FOR LEFT HAND SIDE INSTALLATIONS
1. Ensure that the opener position jumper (wire connector) has been
removed (refer section 5, page 3).
2. Place the opener in manual release mode (refer section 5, page 3).
3. Open the roller door fully. For safety, tie a rope around the door.
4. Ensure that the U-bolt on the right hand side of the door is
secure.
5. Mark the position of the door shaft on the left hand wall bracket
6. Carefully remove the U-bolt on the left hand side, checking that
the spring tension inside the roller door is not being released.
7. You will need assistance for the following steps. Slide or lift the
door shaft clear of the door bracket supporting the door weight
with a ladder or similar device. Then slip the opener over the shaft.
8. The forks should engage either side of the support spoke.
9. Typical installation: Place the door shaft back onto the door
bracket in the position that it was originally. Clamp the opener to
the door shaft with the supplied bracket plate, 8mm bolts and nuts.
Tighten sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-
28Nm.Replace U-bolt and secure firmly.
Minimum side room installation: Place the opener and door shaft
onto the door bracket in the position that the door shaft was
originally. Clamp the opener to the door shaft though the door
bracket with the supplied bracket plate, 8mm bolts and nuts. Tighten
sufficiently to fasten the opener firmly to the shaft i.e. 25Nm-28Nm.
12. Remove rope if used.
13. Plug opener into nearby power point and switch on power point,
opener lights should now turn on.
4
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7
Attach the Release Handle and Cord
Release cable
Rope
• Thread one end of the rope through the hole in the top of the
red handle so “NOTICE” reads right side up as shown.
Secure with an overhand knot at least 25mm from the end of
the rope to prevent slipping.
• Thread the other end of the rope through the link on the
emergency release cable.
• Adjust rope length so the handle is no higher than 1.8m
above the floor. Secure with an overhand knot. If the door is
greater than 2.5m in height the Release Cord Extension kit
accessory is required.
Manual Release
Warning Label
Overhand knot
NOTE: If it is necessary to cut the rope, heat seal the cut end
with a match or lighter to prevent unraveling.
Release handle
8
Operating the Manual Release
Take care when operating the manual release
since an open door may fall rapidly due to weak
or broken springs, or being out of balance.
To disengage the opener
Pull the release cord down once until you hear a clicking
sound. The door should now be able to be moved manually.
To re-engage the opener
Rope
Pull the release cord down until you hear a clicking sound,
the motor is now ready for operation.
Manual Release
Warning Label
Release handle
9
Pinning the Door
Use bolts or pop-rivets (not supplied) to hold the curtain to
the door drum.
Ballooning
Free curtain
Add fasteners here
1. Pull the release cord down and across to engage the ball into
the cup. Close the door manually. Pull the release cord across
and release to re-engage the opener.
2. Try to manually open the door with the opener engaged.
Any excess door curtain may balloon out from the top of
the drum.
3. To remedy any ballooning place gutter-bolts or pop rivets
(not supplied) 75mm up from where the curtain leaves
the roll. Secure these through the curtain into the
drum wheel at each end of the curtain.
Door can be
lifted
Door closed
Door secure
5
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10
Program your Opener & Remote
Please note your remote controls and wall plate have
already been programmed into your operator.
Activate the opener only when door is in full view, free
of obstruction and properly adjusted. No one should
enter or leave garage while door is in motion. Do not
allow children to operate push button(s) or remote(s).
Do not allow children to play near the door.
Your garage door opener has already been programmed at
the factory to operate with your remote control and wireless
wall box.
Fix any wall control at a height of at least 1.5m and within
sight of the door but away from any moving parts.
Fix the warning against entrapment label near the wall
control.
Program additional Remote Controls:
Using the purple “LEARN” Button
or
1. Press and release the purple “learn” button on the opener.
The orange indicator light will glow steadily for 30
seconds.
2. Within 30 seconds, press and hold the desired button on
the wireless wall control or remote control that you wish to
operate your garage door.
3. Release the button when the opener light blinks. It has
learned the code.
Delete all Remote Control Codes
Please note this deletes all remotes and codes.
Press and hold the PURPLE learn button until the orange
indicator light goes out (approximately 9 sec.).
11
Setting the Limits
Travel limits regulate the points at which the door will
stop when moving up or down. Follow the steps below
to set the limits.
Check that the opener is engaged.
To program the travel limits:
1. Press and hold the black button (3) until the orange
indicator light (2) starts flashing slowly and then release.
Opener lights will dim.
2. Press the BLACK button to move the door UP or the
PURPLE button to move the door DOWN until the door
reaches the desired UP limit.
3
1
2
4
Manual Limit setting
Check to be sure the door is high enough for your
vehicle. Adjust if necessary.
3. Press the green start button (4). This sets the full UP limit.
The door will travel to the floor and reverse back to the
UP limit. The opener has learned its travel limits.
4. The indicator light (2) will stop flashing when the limits
have been learned.
NOTE: If the door presses excessively on the floor or
reverses before it reaches the floor proceed to #12 of the
“Troubleshooting” section page 9 and follow the instructions
for setting the limits manually.
With the door in the midway position.
• Press and hold the black button until the orange
LED starts flashing.
• Use the black (up) and purple (down) button to set
the door opening limit
• Press the Green activation button to start the door,
once it starts travelling down, press either the black
or purple button to engage manual limit setting.
• Use the purple and black buttons to set the closing
limit.
• Test door three or four times to check limit settings.
The force must be learned in order to properly complete
the setting of the limits.
6
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12
Setting the Force
The force, as measured on the closing edge of the door,
should not exceed 400N (40kgf). If the closing force is
measured to more than 400N, the Protector System must
be installed. See section 14.
The force setting regulates the amount of power required to
open and close the door.
1. Press the purple button (1) twice to enter opener into Force
Adjustment Mode. The indicator light (2) will flash quickly.
1
2
4
2. Press the green start button (4) on the bottom of the
opener. The door will travel to the DOWN limit. Press the
green start button (4) again, the door will travel to the
UP limit. Press the green start button (4) again to
complete the travel cycle. The indicator light (2) will stop
flashing when the force has been learned.
2
1(2x)
The door must travel through a complete cycle, UP and
DOWN, in order for the force to be set properly. If the opener
cannot open and close your door fully, inspect your door to
insure that it is balanced properly and is not sticking or
binding.
13
Testing the Safety Reverse System
The safety reverse system test is important. The garage
door must reverse on contact with a 40mm obstacle laid
flat on the floor. Failure to properly adjust the opener may
result in serious personal injury from a closing garage
door. Operate the door in the down direction. The door must
reverse on the obstruction. If the door stops on the obstruction,
remove obstruction and repeat limit and force setting, sections
11 & 12, pages 6 & 7. Repeat test.
14
Install the Protector System™
(
Safety Beams)
Install this accessory for all installations where the
closing force as measured on the bottom of the door is
over 400N (40kgf).
After opener has been installed and adjusted, The
Protector System™ accessory can be installed.
Instructions are included with this accessory.
The Protector System™ provides an additional
measure of safety against a small child being caught
under a garage door. It uses an invisible beam which,
when broken by an obstruction, causes a closing door to
open and prevents an open door from closing and is
strongly recommended for homeowners with young
children.
Note: The opener will automatically detect the protector
system when it is installed and operating for 5 minutes
without the beams being obstructed. The opener will not
close unless the sensors are aligned.
7
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15
Special Features
2
1
1.Motion Detecting Control Panel
Connect white/red wire to the red quick connect
terminal and the white wire to the white quick connect
terminal.
3
LO
C
K
LIGHT
2.The Protector System™ (Safety Beams)
Connect both white wires to the white quick connect
terminal and both white/black wires to the grey quick
connect terminal.
0
180 sec.
5
50
3.Flashing light connection.
The flashing light can be installed anywhere.
4.Battery Backup
To access the battery backup connector, remove
the knockout to the right of the start button.
5.Timer to close function
Is enabled by turning the dial to the required time.
The Protector System (Safety Beams) must be
installed before using this function.
4
16
Accessories
1. Model 128LM 2-Function Wireless Wall Control
2. Model 94334E 4-Function Remote Control
3. Model 94330E Single-Function Remote Control
4. Model 94333E 3-Function Remote Control
5. Model 94335 3-Function Mini Remote Control
6. Model 9747E Keyless Entry System
7. Model 98LM Motion Detecting Control Panel
8. Model 760E Outside Keylock
9. Model 1702E Outside Quick Release
10. Model 770E The Protector System™
11. Model FLA230 Flashing Light Kit
12. Model 475 Battery Backup System
2
LO
C
K
3
4
LIGHT
5
1
6
7
8
9
10
11
12
CARE OF YOUR OPENER
When properly installed, your opener will provide high performance with a minimum of maintenance. The opener does not
require additional lubrication. Limit and Force Settings: These settings must be checked and properly set when the opener is
installed. Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments,
particularly during the first year of operation. Refer to limit and force setting in, sections 11 & 12, pages 6 & 7. Follow the
instructions carefully and repeat the safety reverse test after any adjustment.
Remote Control: Additional remotes can be purchased at any time. Refer to Accessories. Any new remotes must be
programmed into the opener. Remote Control Battery: The lithium batteries should produce power for up to 5 years. If
transmission range lessens, replace the battery .
8
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Troubleshooting
1. The opener doesn't operate from either the green start button or the remote controls:
• Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box.
• Have you disabled all door locks? Review installation instruction warnings on page 1.
• Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.
• The garage door spring may be broken. Have it replaced.
2. Opener operates from the remote control, but not from the wired wall control (optional accessory):
• Is the wall control lit? If not, reverse the two wires. If the opener runs, check for a faulty wire connection at the wall control, a short under
the staples, or a broken wire.
• Are the wiring connections correct? Refer to wired wall control instructions.
3. The door operates from the green start button or wired wall control, but not from the wireless wall control or remote control:
• If the wired wall control is installed and it is flashing, ensure the Lock feature is off.
• Program the opener to match the remote control code. (Refer to section 10, page 6.) Repeat with all remotes.
4. The remote control has short range:
• Change the location of the remote control in your car.
• Check to be sure the antenna on the bottom of the opener extends fully downward.
• Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.
5. The garage door opens and closes by itself:
• Be sure that all remote control push buttons are off.
• If the wired wall control (optional accessory) is installed, remove the bell wire from the wired wall control terminals and operate from the
green start button or remote control. If this solves the problem, the wired wall control is faulty (replace), or there is an intermittent short on
the wire between the wired wall control and the opener.
• Clear memory and re-program all wireless wall controls and remote controls.
6. The door reverses and stops before opening completely:
• Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.
7. The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing:
• Check the Protector System (safety beams), if installed. Correct alignment if the red light on the beam is blinking.
8. The door opens but won't close or reverses while closing:
• Is something obstructing the door? Pull the emergency release handle. Operate the door manually. If it is unbalanced or binding, call
a trained door systems technician.
• Clear any ice or snow from the garage floor area where the door closes.
• Repeat the limit and force setting in section 11 & 12, pages 6 & 7. Repeat safety reverse test after adjustments.
9. The opener strains to operate door:
• The door may be out of balance or the springs may be broken. Close the door and use the manual release to disconnect
the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by
its springs. If it does not, disconnect the opener and call a trained door systems technician.
10. The opener motor hums briefly, then won't work:
• Check that the door is not in manual release mode, refer section 8, page 5.
• The garage door springs may be broken. See above.
• If the problem occurs on the first operation of the opener, door may be locked. Disable any door locks.
11. The opener won't operate due to power failure:
• Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored,
re-engage the opener, refer section 8, page 5.
• If a Battery Backup Unit is connected, the opener should be able to operate up to 20 times without power.
12. Setting the limits manually:
a. Check that the opener position jumper is correct, refer section 5, page 3.
b. Press and hold the black button until the orange indicator light starts flashing slowly then release.
c. Press the BLACK button to move the door UP or the PURPLE button to move the door DOWN until the door reaches the desired UP
limit. Check to be sure the door opens high enough for your vehicle.
d. Press the green start button. This sets the UP limit and begins closing the door. Immediately press either the purple or the black button.
The door will stop. Adjust the desired DOWN limit using the black and the purple buttons. Check to be sure the door is fully closed
without applying excessive pressure to the door curtain. Press the green start button.
This sets the DOWN limit and begins opening the door.
NOTE: If neither the black or the purple button is pressed, the door will reverse off the floor and the DOWN travel limit will be set
automatically.
e. Open and close the door with the green start button, remote control or wall control 2 or 3 times.
• If the door does not stop in the desired UP limit or reverses before the door stops at the DOWN limit. Proceed to Setting the Force,
section 12, page 7. If the door still does not stop at the desired limits is something obstructing the door?
Disengage the opener. Open and close the door manually. If it is unbalanced or binding, call a trained door systems technician.
• If the door stops at both the desired UP and DOWN limits, proceed to Setting the Force.
13. Auto close does not work:
• Check alignment of beams (LED indicators should be solid). If setting up see 15 page 8. To reset Auto detect of the saftey beams. Turn of
the power, (remove battery back up if installed) and set timer trim pot to zero before resting power.
9
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MAINTENANCE OF YOUR OPENER
SPECIFICATIONS
Once a Month:
Input Voltage:
Rated Load:
Max.Pull Force:
Max. Door Weight
Idle Current:
Drive:
230-240VAC, 50Hz, 90W
• Repeat safety reverse test.
Make any necessary adjustments.
18Nm
550N
• Manually operate door. If it is unbalanced or binding, call
for professional garage door service.
100kg
less than 25mA @ 230VAC
• Check to be sure door opens and closes fully.
Set Limits and/or Force if necessary.
DC gearmotor
permanent lubrication
Max. Drum Rotations:
Memory Registers:
5
OPERATION OF YOUR OPENER
Your opener can be activated by any of the following
devices:
64
Operating Frequency:
433.92MHz
• The green start button
Hold the button down until door starts to move.
SPECIAL NOTE: Chamberlain strongly recommends that the
protector system be installed on all garage door openers.
• The Wall Control, Outside Keylock or Keyless
Entry System (if you have installed any of these
accessories).
• The Remote Control Transmitter or Wireless Wall
Control (128LM)
Hold the push button down until the door starts to move.
When the Opener is activated by Remote Control, Green
Start Button or Wall Control:
1. If open, the door will close. If closed, the door will open.
2. If closing, the door will stop.
3. If opening, the door will stop (allowing space for entry and
exit of pets and for fresh air).
4. If the door has been stopped in a partially open or closed
position, it will reverse direction.
5. If an obstruction is encountered while closing, the door
will reverse.
6. If an obstruction is encountered while opening, the door
will reverse and stop.
7. The optional Protector System™ uses an invisible beam
which, when broken by an obstruction, causes a closing
door to open and prevents an open door from closing. It
is STRONGLY RECOMMENDED for homeowners with
young children.
Allow a 15 minute cooling period after 4 minutes of
continuous operation of the opener.
Opening the Door Manually:
Door should be fully closed if possible. Weak or broken
springs could allow an open door to fall rapidly.
Property damage or serious personal injury could result.
The door can be opened manually by pulling the release
cord down and across to engage the ball into the cup.
To reconnect the door, pull the release cord across and up to
engage the opener .
The Opener Light Will Turn On:
1. when opener is initially plugged in;
2. when the power is briefly interrupted;
3. when the opener is activated.
The light turns off automatically after 2-1/2 minutes.
10
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GARAGE DOOR OPENER WARRANTY
Declaration of Conformity
Chamberlain warrants to the first retail purchaser of this product
that the product shall be free from any defect in materials and/or
workmanship for a period of 24 full months (2 years) from the
date of purchase. Upon receipt of the product, the first retail
purchaser is under obligation to check the product for any visible
defects.
Conditions: The warranty is strictly limited to the reparation or
replacement of the parts of this product which are found to be
defective and does not cover the costs or risks of transportation
of the defective parts or product.
Automatic rolling door openers, as stated, are in conformity to the applicable sections of EN55014-1
(2000), EN55014-2 (1997), EN61000-3-2 (2000), EN61000-3-3 (1995), EN 301 489-3 (V1.3.1),
EN 300 220-3 (V1.1.1), EN60335-1 (1994), and EN60335-2-95 (2000).
Per the provisions of the European Directives, 89/336/EEC, 2006/95/EC and 1999/5/EC, including all
amendments;
Model:..................................................................................................................................RDO800
All technical file information for the operator and its accessories is held at The Chamberlain Group and
will be made available at the request of the authorities should the need arise.
This warranty does not cover non-defect damage caused by
unreasonable use (including use not in complete accordance
with Chamberlain’s instructions for installation, operation and
care; failure to provide necessary maintenance and adjustment;
or any adaptations of or alterations to the products), labor
charges for dismantling or reinstalling of a repaired or replaced
unit or replacement batteries.
A product under warranty which is determined to be defective in
materials and/or workmanship will be repaired or replaced (at
Chamberlain's option) at no cost to the owner for the repair
and/or replacement parts and/or product. Defective parts will be
repaired or replaced with new or factory rebuilt parts at
Chamberlain's option.
Declaration of Incorporation
A power door operator must not be put into service until it has been completely and safely assembled
and installed, with appropriate size and weight of door, in accordance with both the door and operator
manufacturers’ instructions using appropriate safety devices, and the complete installation has been
declared in conformity with the provisions of EN12453, EN13241-1 and the Machinery Directive,
98/37/EC.
Door Type: Rolling Door
Operator
Type
Maximum Area Installer: Indicate Maximum Weight
Installer: Indicate
Installed Door
Weight
(m2)
Installed Door
Size
(kg)
If, during the warranty period, the product appears as though it
RDO800
12.0
100
may be defective, contact your original place of purchase.
This warranty does not affect the purchaser’s statutory rights
under applicable national legislation in force nor the purchaser’s
rights against the retailer arising from their sales/purchase
contract. In the absence of applicable national or EU legislation,
this warranty will be the purchaser’s sole and exclusive remedy,
and neither Chamberlain nor its affiliates or distributors shall be
liable for any incidental or consequential damages for any
express or implied warranty relating to this product.
These declarations are made by:
________________________________________
Installer Name/Signature
B. P. Kelkhoff
________________________________________
Company Name
Manager, Regulatory Affairs
No representative or person is authorized to assume for
Chamberlain any other liability in connection with the sale of this
product.
Chamberlain GmbH.
D-66793 Saarwellingen
June, 2007
________________________________________
Address
_____________________________________
Date
C
114A3594
2008 Chamberlain GmbH
,
11
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