Hotpoint Washer AQXL 169 User Manual

Instructions for Installation and Use

Washing machine

Model AQXL 169

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Instruction booklet

WASHING MACHINE

Contents

Installation, 2-3-4-5

Unpacking and levelling

Connecting the water and electricity supplies

Technical data

English, 1

Description of the machine, 6-7

Control panel

Running a wash cycle, 8

Programmes and options, 9

Table of Programmes

Wash options

Detergents and laundry, 10

Detergent

Preparing the laundry

Washing advice

AQXL 169

Load-balancing system

Precautions and tips, 11

General safety

Disposal

Opening the door manually

Care and maintenance, 12

Shutting off the water and electricity supplies

Cleaning the machine

Cleaning the detergent dispenser

Drum maintenance

Cleaning the pump

Checking the water inlet hose

Troubleshooting, 13

Assistance, 14

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Installation

! Keep this instruction manual in a safe place for

future reference. If the appliance is sold, given away

or moved, please ensure the manual remains with the

machine so that the new owner may benefit from the

advice contained within it.

! If the appliance is levelled correctly it will be more

stable and much less likely to cause vibrations and

noise during the spin cycle.

! If positioned on a fitted carpet or a rug, adjust the

feet in such a way as to allow room for air to circulate

and provide ventilation beneath the washing machine.

! Please read this instruction manual carefully it

contains important information regarding the safe

installation, use and maintenance of the appliance.

Connecting the water and electricity

supplies

! You will find the guarantee and other details relating to

the installation process in the bag containing this booklet.

Connecting the water inlet hose

! Before connecting the inlet hose to the water supply, allow

Unpacking and levelling

the water to flow from the tap until it runs clear.

Unpacking

1. Connect the inlet hose

to the machine, by

screwing it into the cold

water inlet on the upper

right hand side of the

back of the machine (see

figure).

1. Once the washing machine has been removed

from the packaging, check that it has not been

damaged during transportation.

If it has been damaged, contact the retailer and do

not proceed any further with the installation process.

2. Remove the four

protective screws and

the rubber bush with the

respective spacer,

situated on the rear of

2. Place the seal A

the appliance.

(provided in the bag) on

the end of the inlet hose

and screw it to a cold

water tap with a 3/4 gas

NB:The plastic spacers

may fall down inside the

machine once the bolt

has been removed, and

threaded connection (see

will not interfere with the operation of the machine.

3. Close the holes using the plastic covers provided in

the bag.

figure).

4. Keep all the pieces; if the washing machine is

transported in future, the screws and spacers will

have to be replaced in order to avoid damaging the

inside of the machine.

3. The hose should not be bent or compressed.

! The water pressure at the tap must fall within the

values indicated in the Technical data table (see next

page).

! Packaging materials should not be used as toys by

children.

Levelling

! If the inlet hose is not long enough, contact a

1. Position the washing machine on a level and sturdy

floor, without resting it against walls or cabinets.

specialist store or an authorised technician.

2. If the floor is uneven,

the feet of the appliance

may be adjusted until it

reaches a perfectly

! Always use the new inlet hoses supplied with the

machine.

horizontal position (the

angle of inclination must

not exceed 2 degrees).

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Connecting the drain hose

• the supply voltage is included within the values i

ndicated on the Technical details table

(on the next page);

Connect the drain hose,

without bending it, to a

draining duct or a wall

drain situated between

65 and 100 cm from

the floor;

• the socket is compatible with the washing

machine's plug. If this is not the case, replace

the socket or the plug.

65 - 100 cm

Your appliance is now supplied with a 13 amp fused

plug it can be plugged into a 13 amp socket for

immediate use. Before using the appliance please

read the instructions below.

The drain hose may be

connected to an

WARNING - THIS APPLIANCE MUST BE EARTHED.

THE FOLLOWING OPERATIONS SHOULD BE

CARRIED OUT BY A QUALIFIED ELECTRICIAN.

under-sink trap. Before

connecting the drain

hose from the machine

ensure that any blanks

or removable ends

have been taken off

the spigot.

Replacing the fuse:

When replacing a faulty fuse, a 13 amp ASTA

approved fuse to BS 1362 should always be used,

and the fuse cover re-fitted. If the fuse cover is lost,

the plug must not be used until a replacement is

obtained.

Replacement fuse covers:

If it is place over the

edge of a basin or sink

be sure the free end of

the hose should not be

underwater.

If a replacement fuse cover is fitted, it must be of

the correct colour as indicated by the coloured

marking or the colour that is embossed in words on

the base of the plug. Replacements can be obtained

directly from your nearest Service Depot.

Removing the plug:

If your appliance has a non-rewireable moulded plug

and you should wish to re-route the mains cable

through partitions, units etc., please ensure that

either:

! We advise against the use of hose extensions; in

case of absolute need, the extension must have the

same diameter as the original hose and must not

exceed 150 cm in length.

the plug is replaced by a fused 13 ampere re-

wearable plug bearing the BSI mark of approval.

or:

the mains cable is wired directly into a 13 amp cable

outlet, controlled by a switch, (in compliance with

BS 5733) which is accessible without moving the

appliance.

Ensure that if the drain hose is pushed into a

standpipe, that the end does not go down more

than 15cms (6 inches). If the hose is pushed down

too far, this may cause the machine to self -syphon

ie. continuously empty as it is filling.

Disposing of the plug:

Ensure that before disposing of the plug itself, you

make the pins unusable so that it cannot be

accidentally inserted into a socket.

Electric connection

Before plugging the appliance into the mains

socket, make sure that:

Instructions for connecting cable to an alternative plug:

Important: the wires in the mains lead are coloured

in accordance with the following code:

Green & Yellow Earth

• the socket is earthed and in compliance with the

applicable law;

Blue

Neutral

Live

• the socket is able to sustain the appliance's

maximum power load indicated in the Technical

details table (on the next page);

Brown

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As the colours of the wires in the lead may not

correspond with the coloured markings identifyng

the terminals in your plug, proceed as follows:

Connect Green & Yellow wire to terminal marked E

or coloured Green or Green & Yellow.

Connect Brown wire to terminal marked L or

coloured Red.

Connect Blue wire to terminal marked N or coloured

Black.

If a 13 amp plug (BS 1363) is used it must be fitted

with a

13 amp fuse, either in the plug or adaptor or at the

distribution board.

If you are in any doubt the electrical supply to your

machine, consult a qualified electrician before use.

How to connect an alternative plug:

The wires in this mains lead are coloured in

accordance with the following code:

BLUE

NEUTRAL (N)

LIVE (L)

BROWN

GREEN & YELLOW

EARTH (E)

Disposing of the appliance:

When disposing of the appliance please remove the

plug by cutting the mains cable as close as possible

to the plug body and dispose of it as described

above.

GREEN &

YELLOW

13 ampere fuse

BROWN

CROSS-BAR

CORD GRIP

BLUE

! The washing machine should not be installed in an

outdoor environment, not even when the area is

sheltered, because it may be very dangerous to

leave it exposed to rain and thunderstorms.

! When the washing machine is installed, the mains

socket must be within easy reach.

! Do not use extensions or multiple sockets.

! The power supply cable must never be bent or

dangerously compressed.

! The power supply cable must only be replaced by

an authorised serviceman.

Warning! The company denies all liability if and when

these norms are not respected.

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Technical data

Model

AQXL 169

width 59.5 cm

height 85 cm

depth 64.5 cm

Dimensions

Capacity

from 1 to 7.5 kg

Electrical

voltage 220-240 V 50 Hz

connections

maximum absorbed power 2100 W

maximum pressure 1 MPa (10 bar)

minimum pressure 0.05 MPa (0.5 bar)

drum capacity 62 litres

Water connections

Spin speed

up to 1600 rotations per minute

Whites programme;

temperature 60°C;

Test programmes

according to

Maximum wash intensity

using a load of 7.5 kg

regulation IEC456

This appliance conforms to the

following EC Directives:

- 72/23/EEC dated 19/02/73 (Low

Voltage) and subsequent modifications

- 89/336/EEC dated 03/05/89

(Electromagnetic Compatibility) and

subsequent modifications

- 2002/96/EC

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Description of the machine

CONTROL

PANEL

DOOR

HANDLE

TOE-KICK

ADJUSTABLE FEET

DOOR

DETERGENT DISPENSER:

Always use the handle to

open the door (see

diagram).

This is inside the machine

and may be accessed by

opening the door.

For information relating to

detergents, please refer

to the chapter entitled

“Detergents and laundry”.

1.Pre-wash

compartment: use

powder detergent.

2.Main wash compartment:

use powder or liquid

detergent. If you intend to

use liquid detergent, we

recommend that it is poured

into the compartment

immediately before the

wash cycle is started.

compartment for additives: for fabric softener or

other liquid washing additives. Do not exceed the

maximum level indicated by the grille, and dilute

concentrated fabric softeners.

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Control panel

WASH

CYCLE

OPTION

buttons and

indicator lights

PROGRAMME

knob

START/PAUSE

button with indicator light

PHASE

icons

ON-OFF/CANCEL

button with indicator light

CHILD LOCK

button and indicator

light

ECO

indicator

light

TEMPERATURE

button

INTENSITY

button

DOOR

LOCK

indicator light

SPIN SPEED

button

ON-OFF/CANCEL button with indicator light

WASH CYCLE PHASE icons: these light up to

press the button briefly to switch the machine on or

off. The green indicator light shows that the machine

is switched on. To switch the washing machine off

during a wash cycle, press and hold the button for

approximately 2 seconds; pressing the button quickly

or accidentally will not switch the machine off.

If the machine is switched off during a wash cycle,

the programme will be cancelled.

provide an indication of the progress of the wash

cycle (Wash

- Rinse

- Spin

- Final draining

phase

The text

lights up when the cycle has finished.

START/PAUSE button with indicator light: when the

green indicator light flashes slowly, press the button to

start the wash cycle. When the cycle has started, the

indicator light is illuminated in a fixed manner. To

pause the wash cycle, press the button again; the

indicator light will turn orange and begin to flash

PROGRAMME knob: this can be rotated in both

directions. To set a more suitable programme, please

refer to the “Table of Programmes”.

again. If the “Door Locked”

indicator light is off,

The knob is locked into position during the wash cycle.

the porthole door may be opened.

To restart the wash cycle from the point at which it

was interrupted, press the button again.

TEMPERATURE

button: press this button to adjust

the temperature; the value will be indicated by the indicator

DOOR LOCKED

indicator light: this indicates

lights above it (see “Start-up and personalisation”).

that the porthole door is locked. To open the door,

pause the wash cycle (see following page).

SPIN SPEED

button: press this button to adjust

the spin value or to exclude this part of the

CHILD LOCK

button and indicator light: this is

programme; the value will be indicated by the indicator

lights above it (see “Start-up and personalisation”).

used to enable or disable the “Child lock” function, by

pressing the button for approximately 2 seconds.

When the indicator light is illuminated, the control

panel is locked. This avoids accidental changes being

made to the wash cycles, especially where children

are at home.

INTENSITY

button: press this button to adjust the

wash intensity; the value will be indicated by the indicator

lights above it (see “Start-up and personalisation”).

OPTION buttons and indicator lights: may be used to

select any of the available options. The indicator light

corresponding to the selected option will remain lit

(see “Start-up and personalisation”).

ECO indicator light: the

icon lights up when the

electricity saving reaches at least 10% (this can be

achieved by adjusting the wash cycle settings).

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Running a wash cycle

NOTE: the first time you use the washing machine,

Modify the cycle caracteristics.

add etergent and run an empty 90°C cotton wash

Press the OPTION buttons to personalise the wash

cycle according to your own requirements.

cycle without the pre-wash phase.

• Press the button to activate the option; the

corresponding indicator light will illuminate.

• Press the button again to deactivate the option;

the indicator light will switch off.

1. SWITCH ON THE MACHINE. Press the

button.

All the indicator lights will illuminate for 1 second, after

which the light corresponding to the button will

remain lit constantly, while the START/PAUSE

indicator light will flash slowly.

! If the selected option is not compatible with the

set programme, the indicator light will flash and the

option will not be activated.

2. LOAD THE LAUNDRY. Open the porthole door.

Load the laundry, making sure that the maximum

load quantity indicated in the table of programmes

(below) is not exceeded.

! If the selected option is not compatible with

another previously selected option, the indicator

light corresponding to the first option will flash and

only the second option will be activated (the

corresponding indicator light will remain lit in a fixed

manner).

3. MEASURE OUT THE DETERGENT. Pull out the

drawer and pour the detergent into the relevant

compartments as described in “Description of the

machine”.

4. CLOSE THE PORTHOLE DOOR.

7. START THE PROGRAMME. Press the START/

PAUSE button. The corresponding indicator light

remains lit in a fixed manner and the porthole door

locks (the DOOR LOCK indicator light illuminates).

The icons corresponding to the different wash

phases will light up during the cycle, indicating the

phase in progress. To change a programme while a

cycle is in progress, pause the washing machine

by pressing the START/PAUSE button; then select

the desired cycle and press the START/PAUSE

button again.

5. CHOOSE THE PROGRAMME. Turn the

PROGRAMME KNOB left or right to select the

required programme, to which a set temperature,

spin speed and wash intensity are linked (these

values may all be modified).

6. PERSONALISE THE WASH CYCLE. Use the

relevant buttons on the control panel:

Modify the temperature and/or the spin

speed. The machine automatically selects the

temperature and the maximum spin speed for the

programme set and these values may not be

To open the door while a cycle is in progress press

the START/PAUSE button; if the DOOR LOCK

indicator light switches off it is possible to open the

door. Press the START/PAUSE button again to

resatrt the programme from the point at which it

was interrupted.

increased. By pressing the

rature can be progressively reduced or even set to

cold wash . By pressing the button, the spin

speed can be progressively reduced or even

eliminated altogether . If the buttons are pressed

button, the tempe-

8. PROGRAMME END. The text END lights up to

indicate that the programme has ended. The

porthole door may be opened immediately. If the

START/PAUSE button flashes, press the button to

end the cycle. open the door, unload the laundry

and switch off the machine.

again the maximum values are restored.

! Exception: if the “Whites” programme is selected,

the temperature can be increased up to a value of

90°C.

Adjust the intensity of the wash.

The machine automatically selects the medium

(MED) or minimum (MIN) level available for the set

programme. By pressing the button, the user can

increase or decrease the intensity of the wash; this

adjustment may prolong or shorten the cycle

duration.

! Exception: it is not possible to increase the wash

intensity for the “Fast Wash”’, “Silk” and “Wool”

programmes.

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Programmes and options

Table of Programmes

Maximum load

(kg))

Detergent

Max.

Cycle duration

Using

Mini Normal Mini

Icon Programme description

tempera-

ture (°C)

Using

Fabric

softener

Washing

Normal

load

Everyday programmes

60°

(Max 90°)

WHITES

7.5

3. 5

2h 10' 1h 40'

COLOUREDS

40°

7.5

3.5

3. 5

1. 5

1h 35' 1h 20'

1h 10' 1h 5'

SYNTHETICS 40°

FAST WASH: Refreshes lightly soiled garments quickly (not

recommended for wool, silk or clothes that should be washed by hand).

Vigorous programmes

30°

3.5

1.5

30'

WHITE & PREWASH: Removes stubborn stains.

(Add detergent to the relevant compartment).

90°

60°

7.5

3.5

3. 5

1.5

2h 55' 2h 15'

1h 25' 1h 10'

SYNTHETICS 60°

Special programmes

SHIRTS

40°

30°

40°

30°

60°

1h 15' 1h 10'

SILK: Washes silk and garments and lingerie.

WOOL: Washes wool, cashmere, etc..

DUVETS: Washes garments filled with goose down.

BED & BATH: Washes bathroom laundry and bedlinen

Partial programmes

55'

50'

1h 5'

1, 5

3. 5

1h 15' 1h 15'

1h 55' 1h 45'

7.5

Durable rinse

7.5

3.5

1.5

40'

35'

45'

40'

20'

14'

Delicate rinse

Durable spin

Delicate spin

Drain

Wash options

! This option is not compatible with the “Wool”,

“Durable Spin”, “Delicate Spin” and “Draining”

programmes.

Super Wash

This option guarantees a high-performance wash,

thanks to the use of a greater quantity of water

during the initial phase of the cycle and a longer

overall duration of the programme.

Extra Rinse

This programme increases the efficiency of the rinse

phase and ensures that a greater amount of

detergent is removed. It is particularly recommended

for skin types that are sensitive to detergents. We

recommend this programme is used when the

washing machine is full or when a large amount of

detergent has been used.

! It is not compatible with the “Fast Wash”, “Silk”,

“Wool”, “Duvets” and Partial programmes.

Easy Iron

If this option is selected, the wash and spin phases

will be adjusted accordingly so that fabric creasing is

reduced. At the end of the cycle the drum of the

washing machine will spin slowly; the “Easy Iron” and

START/PAUSE indicator lights will flash. To end the

cycle, press the START/RESET button or the “Easy

Iron” button.

! This option is not compatible with the “Fast Wash”,

“Durable Spin”, “Delicate Spin” and “Draining”

programmes.

Mini load

This function should be used when the amount of

laundry is half, or less than half, of the maximum

recommended load (see Table of Programmes).

When using the “Silk” programme, the machine will

end the cycle while the laundry is soaking and the

“Easy Iron” indicator light will flash. To drain the water

so that the laundry can be removed, press the

START/PAUSE button or the “Easy Iron” button.

! This option is not compatible with the “Durable

Spin”, “Delicate Spin” and “Draining” programmes.

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Detergents and laundry

Detergent

Washing advice

The type and quantity of detergent used depends on

the type of fabric (cotton, wool, silk...), its colour, the

temperature of the wash, the level of soiling and the

hardness of the water in the area.

Shirts: use a suitable programme to wash shirts

made from different fabrics and in different colours.

This will guarantee that these garments are looked

after properly.

Silk: use the relevant programme designed for all silk

garments. We recommend the use of a special

detergent for delicate garments.

Measuring out the detergent carefully will avoid

accidental spills and help to protect the environment:

although they may be biodegradable, detergents

contain elements that alter the balance of nature.

Curtains: we recommend these are folded and

placed inside a pillowcase or a mesh laundry bag.

Wash them separately, making sure the half load

weight is not exceeded, and use the “Silk” programme

as this automatically excludes the spin phase.

Wool: Hotpoint is the only washing machine to have

obtained the prestigious Woolmark Platinum Care

mark of recognition (M.0303) from The Woolmark

Company, which certifies the machine washing of all

woollen garments, even those whose label states

We recommend:

• the use of powder detergents for white cotton

garments and for pre-wash phases;

• the use of liquid detergents for delicate cotton

garments and for all programmes which run at a

low temperature;

• the use of liquid detergents for wool and silk.

“hand wash only”

(max. 1 kg). The “Wool”

! Do not use detergents when washing garments by

programme therefore offers you complete peace of

mind when washing all woollen garments, with great

performance guaranteed every time.

hand, because they create too much foam.

The detergent must be measured out into the

relevant compartment, or into the detergent dosing

ball which will be placed directly into the drum of the

machine. In this case the Cotton cycle with pre-wash

phase may not be selected.

Duvets: we recommend this programme is used to

wash laundry filled with goose down, such as single or

double duvets, pillows, wind-jackets, etc. Use liquid

detergent. Once the laundry is dry, shake it vigorously

in order to distribute the filling evenly.

Bathroom laundry and bedlinen: this washing

machine can be used to wash any domestic laundry

in a single cycle called “Weekly washing” that

optimises the use of fabric softener while saving both

time and electricity. We recommend that you use a

powder detergent.

Preparing the laundry

• Divide the laundry according to type of material (the

symbol on the garment label) and colour, making

sure that whites are separated from coloured

garments.

Stubborn stains: stubborn stains should be treated

with solid soap before the garment is washed (use the

Cotton programme with pre-wash phase).

• Empty all pockets and check for loose buttons.

• Do not exceed the values indicated in the “Table of

Programmes”, which refer to the weight of the

laundry items when they are dry.

Load-balancing system

Before every spin cycle, to avoid excessive vibrations

and to distribute the load in a uniform manner, the

drum rotates continuously at a speed which is slightly

faster than the normal washing speed.If, after several

attempts, the load is still not evenly distributed, the

machine spins at a lower speed than the set

frequency.

How much does your laundry weigh?

1 sheet

400 - 500 g

150 - 200 g

400 - 500 g

900 - 1200 g

150 - 250 g

400 - 500 g

150 - 200 g

1 pillowcase

1 tablecloth

1 bathrobe

1 towel

1 pair of jeans

1 shirt

If the load is excessively unbalanced, the washing

machine attempts to distribute it instead of spinning.

In order to achieve better load distribution and

balance, we recommend that large and small

garments are mixed when placing the laundry in the

machine.

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Precautions and tips

! This machine was designed and manufactured in

compliance with cuurent international safety

standards. The following advice is provided for safety

reasons and should be read carefully.

Opening the porthole door manually

If it is not possible to open the porthole door due to a

powercut and you wish to hang out the laundry,

proceed as follows:

General safety

1. Remove the plug from

the electricity socket;

2. Make sure that the

water level inside the

• This appliance was designed for domestic use

inside the home and is not intended for commercial

or industrial use.

• The washing machine must be used by adults only,

in accordance with the instructions provided in this

booklet.

machine is lower than the

door opening; if this is not

the case remove excess

water using the water

outlet hose, collecting it in

a bucket as shown in the

figure;

• Do not touch the machine when barefoot or with

wet or damp hands or feet.

• When unplugging the appliance, always pull the

plug from the mains socket; do not pull on the

cable.

• Do not touch the drained water as it may reach

extremely high temperatures.

3. Remove the covering

panel on the front of the

washing machine using a

screwdriver (see figure).

• Never force the porthole door: doing so may

damage the safety lock mechanism designed to

prevent the door being opened accidentally

• If the appliance breaks down, under no

circumatances must you attempt to carry out the

repairs yourself.

• Keep children well away from the machine while it

is in operation.

• If the machine must be moved, work in a group of

two or three people and handle it very carefully.

Never attempt to move the appliance without the

help of another person, because it is extremely

heavy.

4. Using the tab shown in

the figure, pull outwards

until the plastic brace

• Make sure that the drum is empty before loading

laundry into the appliance.

comes away; pull it

downwards until you hear

a “click”, which indicates

that the door is unlocked.

Disposal

• When disposing of the packaging material: observe

local legislation so that the packaging may be reused.

• The European Directive 2002/96/EC relating to

Waste Electrical and Electronic Equipment states

that household appliances should not be disposed

of using the normal solid urban waste cycle.

Exhausted appliances should be collected

separately in order to optimise the cost of re-using

and recycling the materials inside the machine,

while preventing potential damage to the

atmosphere and to public health. The crossed-out

dustbin is marked on all products to remind the

owner of their obligations regarding separated

waste collection.

5. Open the door; if this is

still not possible, repeat

the process.

6. Replace the cover panel, making sure that the

hooks are positioned in the right slots before pushing

the panel towards the machine.

For more information relating to the correct

disposal of household appliances, owners should

contact their local authorities or appliance dealer.

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Care and maintenance

To access the pre-chamber:

Shutting off the water and electricity

supplies

1. Remove the covering

panel on the front of the

machine using a

• Shut off the water tap after every wash. This limits

wear and tear on the machine’s water supply and

prevents leaks.

screwdriver (see figure).

• Disconnect the appliance from the electricity supply

before cleaning it and before performing any

maintenance work on it.

Cleaning the machine

2. Position a container

collecting the drained

water (approximately 1.5 l)

correctly (see figure).

3. Unscrew the cover,

turning it in an

The exterior of the appliance and all rubber parts may

be cleaned using a cloth soaked in warm soapy

water. Do not use solvents or abrasive products.

anticlockwise direction

(see figure).

Cleaning the detergent dispenser

drawer

To remove the drawer,

press the lever (1) and pull

it outwards (2) (see

figure).

4. Clean the inside thoroughly.

5. Screw the cover back on.

Wash the drawer under

running water; this should

be done regularly.

6. Replace the cover panel, making sure that the

hooks are positioned in the right slots before pushing

the panel towards the machine.

Checking the water inlet hose

Drum maintenance

Check the water inlet hose at least once a year. If

there are any cracks, replace it immediately: the high

water pressure used by the wash cycles could cause

a cracked hose to split open.

• Always leave the porthole door ajar to prevent

unpleasant odours from forming.

Cleaning the pump

The washing machine is fitted with a self-cleaning

pump which does not require regular maintenance.

However, it may be that small objects (coins, buttons,

etc.) fall into the pre-chamber that protects the pump

(the pump is located in the lower part of this pre-

chamber).

! Make sure that the wash cycle has finished and

remove the plug from the socket.

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Troubleshooting

From time to time your machine may not operate as it should. Before calling for Assistance (see “Assistance”),

make sure that the problem cannot be resolved easily using the following list.

Malfunction:

Possible causes / Solutions:

The washing machine

will not switch on.

• The plug has not been inserted into the electrical socket, or it has not

been inserted far enough to make contact.

• There is no power in the house.

The wash cycle

does not begin.

• The porthole door has not been shut properly.

• The START/RESET button has not been pressed.

• The water tap has not been turned on.

The washing machine fails to

load water.

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap has not been turned on.

• There is no water in the house.

• The water pressure is insufficient.

• The START/RESET button has not been pressed.

The machine continuously

loads and drains water.

• The end of the outlet hose has not been fitted at a height between 65

and 100 cm from the floor (see “Installation”).

• The free end of the hose is underwater (see “Installation”).

• If If the dwelling is on one of the upper floors of a building, there may be

problems relating to water drainage, causing the washing machine to

load and drain water continuously. Special anti-draining valves are

available in shops and help to avoid this inconvenience.

• The wall drainage system is not fitted with a breather pipe.

The machine does not drain

or spin.

• The programme does not include a draining phase: some programmes

require manual draining (see “Programmes and options”).

• The Easy Iron option is enabled: to complete the programme, press the

START/RESET button (see “Programmes and options”).

• The outlet hose is bent (see “Installation”).

• The drainage duct is clogged.

The washing machine vibrates

too much during the spin cycle.

• The drum was not unlocked properly when the appliance was installed

(see “Installation”).

• The washing machine is not level (see “Installation”).

• The washing machine is trapped between cabinets and a wall (see “Installation”).

• The load is not balanced properly (see “Description of the machine”).

The washing machine leaks.

• The water inlet hose is not screwed on to the tap correctly (see “Installation”).

• The detergent dispenser drawer is blocked (for instructions on how to

clean it, see “Care and maintenance”).

• The outlet hose has not been secured properly (see “Installation”).

The icons corresponding to the • Switch off the machine and unplug the appliance; wait for approximately

“Phase in progress” flash

rapidly at the same time as the

ON/OFF indicator light.

1 minute then switch it on again.

If the problem persists, contact Assistance.

There is too much foam.

• The detergent is not designed for machine washing (the packaging

should state that the product is “for washing by machine”, “for washing

by hand or machine” or similar).

• Too much detergent was used.

The washing machine door

remains locked.

• Follow the manual unlocking procedure (see “Precautions and tips”).

! If the problem persists after the above checks have been carried out, shut

off the water tap, switch off the machine and contact Assistance.

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Assistance

Guarantee

12 Months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown

repairs for twelve months from the date of purchase.

This gives you the reassurance that if, within that time, your appliance is proven to be defective because

of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no

cost to you.

This guarantee is subject to the following conditions:

The appliance has been installed and operated correctly and in accordance with our

operating and maintenance instructions.

The appliance is used only on the electricity or gas supply printed on the rating plate.

The appliance has been used for normal domestic purposes only.

The appliance has not been altered, serviced, maintained, dismantled, or otherwise

interfered with by any person not authorised by us.

Any repair work must be undertaken by us or our appointed agent.

Any parts removed during repair work or any appliance that is replaced become our property.

The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:

Damage resulting from transportation, improper use, neglect or interference or as a result

of improper installation.

Replacement of any consumable item or accessory . These include but are not limited to: plugs,

cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.

Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN

COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you

registering your appliance with us and the parts being fitted by one of our authorised engineers. There will

be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply call our

registration line on 0870 6092094 (ROI 01 230 0800).

Extended Guarantees

We offer a selection of repair protection plans that enable you to fully cover yourself against the expense

of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on

08709 088 088 (ROI 01 230 0233).

Free Helpdesk Service

We have a dedicated team who can provide free advice and assistance with your appliance if you

experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service

Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where necessary, to

arrange for an engineer to call. If we cannot resolve the technical problem we will replace your machine

or, if you prefer, give you your money back.

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After Sales Service

No one is better placed to care for your Hotpoint appliance during the course of its working

life than us - the manufacturer.

Essential Contact Information

Hotpoint Service

We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100

fully qualified engineers on call to ensure you receive fast, reliable, local service.

UK: 08709 066 066

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Please note: Our advisors will require the following information:

Model number:

Serial number:

Parts and Accessories

We supply a full range of genuine replacement parts as well as accessory products that protect and

hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.

UK: 08709 077 077

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Appliance Registration

We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee

you must register your appliance with us.

UK: 0870 6092094

Republic of Ireland: 01 230 0800

www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

Recycling & Disposal Information

As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use

quality, recycled components to keep down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the

door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that

the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

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June 2005

195.052.806.00

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