HP Hewlett Packard Webcam AA RS29F TE User Manual
Instructions  
hp StorageWorks Enterprise  
Virtual Array Updating  
Product Software  
VCS Product Version: 3.020 Command View EVA Version:3.2  
Sixth Edition  
(July 2004)  
Part Number:AA-RS29F-TE  
This document contains the necessary procedures to update the product software for the HP StorageWorks  
Enterprise Virtual Array. This document outlines the proper upgrade process and includes detailed installation  
instructions for Enterprise Virtual Array product software, such as HP OpenView Storage Management Appliance  
software, HP StorageWorks Command View EVA, and HP StorageWorks Virtual Controller Software. For the latest  
version of these Instructions and other Enterprise Virtual Array documentation, access the HP storage website at  
http://h18006.www1.hp.com/products/storageworks/enterprise/documentation.html  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Contents  
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
9
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Equipment symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Rack stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
HP storage website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Required kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Recommended browsers and Java™ Runtime Environments . . . . . . . . . . . . . . 20  
Required licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
SMI-S EVA prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Antivirus software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Reference documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
2. Software Compatibility Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
3. Upgrading the Enterprise Virtual Array to v3.020 . . . . . . . . . . . . . . . . . . . . . . 29  
Step 1: Checking the health of the Enterprise Virtual Array . . . . . . . . . . . . . . . . . 31  
Step 2: Redeeming license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Step 3: Upgrading the Storage Management Appliance . . . . . . . . . . . . . . . . . . 40  
Changing the default maximum log size . . . . . . . . . . . . . . . . . . . . . . 40  
Upgrading the Storage Management Appliance Software from v2.0 to v2.1 . . . . . . . . 41  
Verifying the Storage Management Appliance Software version . . . . . . . . . . . . . 45  
Step 4: Upgrading host servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Step 5: Clearing the passwords on the HSV controllers . . . . . . . . . . . . . . . . . . 48  
Disabling password access in Command View EVA . . . . . . . . . . . . . . . . . 48  
Step 6: Upgrading Command View EVA . . . . . . . . . . . . . . . . . . . . . . . . 51  
Upgrading to Command View EVA v3.2 . . . . . . . . . . . . . . . . . . . . . . 51  
Installing Command View EVA from the CD-ROM drive on the Storage Management  
Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Installing Command View EVA from an FTP server . . . . . . . . . . . . . . . 62  
Installing Command View EVA from a local disk on the Storage Management Appliance 64  
Verifying the Command View EVA version . . . . . . . . . . . . . . . . . . . . . 67  
Step 7: Loading the add-on licenses . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Step 8: Upgrading the VCS/Storage System Software to v3.020 . . . . . . . . . . . . . . . 73  
Step 9: Adding passwords to the HSV controllers (optional) . . . . . . . . . . . . . . . . 82  
Enabling password access in Command View EVA . . . . . . . . . . . . . . . . . . 82  
Step 10: Installing SMI-S EVA (optional) . . . . . . . . . . . . . . . . . . . . . . . . 84  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Uninstalling SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Installing SMI-S EVA on the Storage Management Appliance . . . . . . . . . . . . . 85  
Installing from a CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Installing from a local disk on the Storage Management Appliance . . . . . . . . . 87  
Verifying SMI-S EVA installation . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Configuring SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Post installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
EVAprovider.properties . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Cim.properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
UserAccountsManager.bat . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Configuring Event and Host Notifications . . . . . . . . . . . . . . . . . . . 93  
SSL support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Port occupation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Enabling SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Viewing certificates using the keytool command . . . . . . . . . . . . . . . . . 96  
Viewing all certificates using the keytool command . . . . . . . . . . . . . . . 96  
Step 11: Upgrading Business Copy EVA (if installed) . . . . . . . . . . . . . . . . . . . 97  
Step 12: Upgrading Continuous Access EVA (if installed) . . . . . . . . . . . . . . . . . 98  
Step 13: Migrating Network View to Storage Area Manager . . . . . . . . . . . . . . . . 98  
Step 14: Installing Storage Node Manager (optional) . . . . . . . . . . . . . . . . . . . 98  
Step 15: Disabling SNMP notification to the PRS host . . . . . . . . . . . . . . . . . . . 99  
4. Downgrading the Enterprise Virtual Array . . . . . . . . . . . . . . . . . . . . . . . . 101  
Downgrading the Enterprise Virtual Array to v3.01x . . . . . . . . . . . . . . . . . . 101  
Downgrading the Enterprise Virtual Array to v2.00x or v3.00x . . . . . . . . . . . . . . 103  
A. Software Upgrade Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
B. Software Version Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115  
C. Troubleshooting SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Starting and stopping SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Troubleshooting SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
D. Storage Networking Industry Association Public License . . . . . . . . . . . . . . . . . 119  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Download from Www.Somanuals.com. All Manuals Search And Download.  
List of Figures  
3.1. Command View EVA—Hardware folder in the Navigation pane . . . . . . . . . . . . . . . 32  
3.2. Command View EVA—Hardware Folder Properties page . . . . . . . . . . . . . . . . . . 32  
3.3. Command View EVA—Disk Enclosure Properties page—checking operational states . . . . . . . 33  
3.4. Command View EVA—Disk Enclosure Properties page—checking the firmware version . . . . . 34  
3.5. Command View EVA—View Events page . . . . . . . . . . . . . . . . . . . . . . . . 35  
3.6. Command View EVA—Controller Events (Initialized system) page . . . . . . . . . . . . . . 35  
3.7. Command View EVA—Disk Group Properties page . . . . . . . . . . . . . . . . . . . . 36  
3.8. Command View EVA—Disk Group Properties page—checking free capacity . . . . . . . . . . 37  
3.9. Command View EVA—Vdisk Folder Properties page . . . . . . . . . . . . . . . . . . . 38  
3.10. Command View EVA—Vdisk Family Properties page . . . . . . . . . . . . . . . . . . . 38  
3.11. Command View EVA—Vdisk Active Member Properties page . . . . . . . . . . . . . . . 39  
3.12. Storage Management Appliance software—Settings page . . . . . . . . . . . . . . . . . 42  
3.13. Storage Management Appliance software—Maintenance page . . . . . . . . . . . . . . . 42  
3.14. Storage Management Appliance software—Installation Wizard . . . . . . . . . . . . . . . 43  
3.15. Storage Management Appliance software—Installation Wizard—installation types . . . . . . . 44  
3.16. Storage Management Appliance Online Help . . . . . . . . . . . . . . . . . . . . . . 46  
3.17. Command View EVA—Management Agent Options page . . . . . . . . . . . . . . . . . 49  
3.18. Command View EVA—Storage System Password Access page . . . . . . . . . . . . . . . 49  
3.19. Command View EVA—Disable Password Access to Storage System page . . . . . . . . . . . 50  
3.20. Command View EVA—Disable password access message box . . . . . . . . . . . . . . . 50  
3.21. Storage Management Appliance software—Home page . . . . . . . . . . . . . . . . . . 52  
3.22. Storage Management Appliance software—Settings page . . . . . . . . . . . . . . . . . 53  
3.23. Storage Management Appliance software—Manage Tools page . . . . . . . . . . . . . . . 54  
3.24. Storage Management Appliance software—Stop Applications wizard . . . . . . . . . . . . 55  
3.25. Storage Management Appliance software—Stop Applications wizard—successful message . . . . 56  
3.26. Storage Management Appliance software—Maintenance page . . . . . . . . . . . . . . . 57  
3.27. Storage Management Appliance software—Installation Wizard . . . . . . . . . . . . . . . 58  
3.28. Storage Management Appliance software—Installation Wizard—installation types . . . . . . . 59  
3.29. Storage Management Appliance software—Installation Wizard—installation in progress message . 60  
3.30. Storage Management Appliance software—Installation Wizard—installation complete . . . . . . 61  
3.31. Storage Management Appliance software—Devices page . . . . . . . . . . . . . . . . . 62  
3.32. Storage Management Appliance software—Installation Wizard—FTP server installation . . . . . 63  
3.33. Storage Management Appliance software—Devices page . . . . . . . . . . . . . . . . . 64  
3.34. Storage Management Appliance software—Installation Wizard—local disk installation . . . . . 65  
3.35. Storage Management Appliance software—Installation Wizard—select file . . . . . . . . . . 66  
3.36. Storage Management Appliance software— Devices page . . . . . . . . . . . . . . . . . 67  
3.37. Command View EVA—HSV Storage Network Properties page . . . . . . . . . . . . . . . 68  
3.38. Command View EVA Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
3.39. Command View EVA Help—About page . . . . . . . . . . . . . . . . . . . . . . . . 69  
3.40. Command View EVA—Management Agent Options page . . . . . . . . . . . . . . . . . 70  
3.41. Command View EVA — Licensing Options page . . . . . . . . . . . . . . . . . . . . 71  
3.42. Command View EVA—Add a license page . . . . . . . . . . . . . . . . . . . . . . . 71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.43. Command View EVA—Initialized Storage System Properties page . . . . . . . . . . . . . 75  
3.44. Command View EVA—first code load confirmation message . . . . . . . . . . . . . . . . 76  
3.45. Command View EVA—Code Load Storage System-Page 1 . . . . . . . . . . . . . . . . . 77  
3.46. Command View EVA—Code Load Storage System-Page 2 . . . . . . . . . . . . . . . . . 78  
3.47. Command View EVA—file confirmation message . . . . . . . . . . . . . . . . . . . . 78  
3.48. Command View EVA—upgrade confirmation message . . . . . . . . . . . . . . . . . . 79  
3.49. Command View EVA—command in progress message . . . . . . . . . . . . . . . . . . 79  
3.50. Command View EVA—Code Load Storage System-Page 3 . . . . . . . . . . . . . . . . . 80  
3.51. Command View EVA—EMU firmware update message . . . . . . . . . . . . . . . . . . 81  
3.52. Command View EVA—Initialized Storage System Properties page . . . . . . . . . . . . . 81  
3.53. Command View EVA—Enable Password Access to a Storage System page . . . . . . . . . . 83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
List of Tables  
1. Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
1.1. Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
1.2. Recommended Browsers and JREs . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
1.3. Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
2.1. Element Manager Software and Storage System Software Compatibility . . . . . . . . . . . . 26  
2.2. Enterprise Virtual Array Type and VCS Compatibility . . . . . . . . . . . . . . . . . . . 27  
2.3. Element Manager Software and Storage Management Appliance Software Compatibility . . . . . 27  
2.4. Element Manager Software and Add-on Licenses Compatibility . . . . . . . . . . . . . . . 28  
3.1. Storage Management Appliance Software Upgrade Paths . . . . . . . . . . . . . . . . . . 40  
3.2. Time Estimates for Host Server Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 47  
3.3. Command View EVA Upgrade Paths . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
3.4. VCS/Storage System Software Upgrade Paths . . . . . . . . . . . . . . . . . . . . . . 73  
3.5. Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
3.6. Evaprovider.properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
3.7. Cim.properties File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
B.1. Software Version Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115  
C.1. Troubleshooting Tips for SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . 118  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
About this Guide  
This guide provides information to help you:  
•
•
Upgrade the Storage Management Appliance software, Command View EVA, and Virtual  
Controller Software.  
Downgrade the Virtual Controller Software.  
This guide does not provide information about upgrading or changing the Enterprise Virtual  
Array hardware.  
“About this Guide” topics include:  
•
•
•
Conventions  
Rack stability  
Getting help  
9
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
About this Guide  
Conventions  
Conventions consist of the following:  
•
Document conventions  
Text symbols  
•
•
Equipment symbols  
Document conventions  
The document conventions included in Table 1 apply in most cases.  
Table 1. Document Conventions  
Convention  
Element  
Cross-reference links  
Blue text: Figure 1  
Bold  
Key and field names, menu  
items, buttons, and dialog box  
titles  
File names, application names, Italics  
and text emphasis  
Monospace font  
User input, command and  
directory names, and  
system responses (output  
and messages)  
COMMAND NAMES are uppercase  
monospace font unless they are  
case sensitive  
<monospace, italic font>  
Variables  
Website addresses  
Blue sans serif font text:  
http://www.hp.com  
Text symbols  
The following symbols may be found in the text of this guide. They have the following  
meanings:  
Warning  
Text set off in this manner indicates that failure to follow directions in the warning could  
result in bodily harm or death.  
Caution  
Text set off in this manner indicates that failure to follow directions could result in damage  
to equipment or data.  
Note  
Text set off in this manner presents commentary, sidelights, or interesting points of information.  
10  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
About this Guide  
Equipment symbols  
The following equipment symbols may be found on hardware to which this guide pertains.  
They have the following meanings:  
These symbols mark an enclosed surface or area of the equipment and indicate the presence of  
electrical shock hazards. The enclosed area contains no operator serviceable parts  
WARNING: To reduce the risk of personal injury from electrical shock hazards, do not  
open this enclosure.  
These symbols indicate that the marked RJ-45 receptacle is a network interface connection.  
WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not  
plug telephone or telecommunications connectors into this receptacle.  
These symbols indicate that the marked surface or area of equipment has a hot surface or hot  
component. Contact with this surface could result in injury.  
WARNING: To reduce the risk of personal injury from a hot component, allow the surface  
to cool before touching.  
These symbols mark power supplies and systems and indicate the presence of multiple  
sources of power.  
WARNING: To reduce the risk of personal injury from electrical shock, remove all power  
cords to completely disconnect power from the power supplies and systems.  
These symbols indicate that the component exceeds the recommended weight for one  
individual to handle safely.  
WARNING: To reduce the risk of personal injury or damage to the equipment, observe local  
occupational health and safety requirements and guidelines for manually handling material.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
About this Guide  
Rack stability  
Rack stability protects personnel and equipment.  
Warning  
To reduce the risk of personal injury or damage to the equipment, be sure that:  
•
•
•
•
•
The leveling jacks are extended to the floor.  
The full weight of the rack rests on the leveling jacks.  
In single rack installations, the stabilizing feet are attached to the rack.  
In multiple rack installations, the racks are coupled.  
Only one rack component is extended at any time. A rack may become unstable if more  
than one rack component is extended for any reason.  
12  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
About this Guide  
Getting help  
If you still have a question after reading this guide, contact an HP authorized service provider  
or access our website: http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP technical support  
Telephone numbers for worldwide technical support are listed on the following HP website:  
http://www.hp.com/support/. From this website, select the country of origin.  
Note  
For continuous quality improvement, calls may be recorded or monitored.  
Be sure to have the following information available before calling:  
•
•
•
•
•
•
Technical support registration number (if applicable)  
Product serial numbers  
Product model names and numbers  
Applicable error messages  
Operating system type and revision level  
Detailed, specific questions  
HP storage website  
The HP website has the latest information on this product, as well as the latest drivers. Access  
storage at: http://www.hp.com/country/us/eng/prodserv/storage.html. From this website,  
select the appropriate product or solution.  
HP authorized reseller  
For the name of your nearest HP authorized reseller:  
•
•
•
In the United States, call 1-800-345-1518  
In Canada, call 1-800-263-5868  
Elsewhere, see the HP website for locations and telephone numbers: http://www.hp.com  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 1. Getting Started  
This chapter provides information about the intended audience, required kits, and reference  
documentation. Please ensure that you have met the outlined requirements and possess all of  
the required materials, before you begin the installation procedures outlined in this guide.  
This chapter includes the following topics:  
•
•
Intended audience  
Prerequisites  
Note  
Use Appendix B: Software Version Worksheet to collect important version information as you read  
through this guide and perform the procedures.  
15  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Intended audience  
This document is intended for customers who need to upgrade the StorageWorks Enterprise  
Virtual Array (EVA) from v2.006 (or later) to v3.020.  
Note  
You should read the entire guide before beginning any procedure.  
Before performing the procedures in this guide, you should be familiar with the following:  
•
•
•
•
HP StorageWorks Enterprise Virtual Arrays  
SANs and storage systems  
HP StorageWorks Command View EVA  
HP OpenView Storage Management Appliance and HP OpenView Storage Management  
Appliance software  
Note  
HP recommends that you review the documentation listed in Table 1.1 to familiarize yourself with the  
various hardware and software components.  
For the latest version of these Instructions and other Enterprise Virtual Array  
5000 (EVA5000) documentation, access the EVA5000 documentation website at:  
http://h18006.www1.hp.com/products/storageworks/enterprise/documentation.html.  
For the latest version of Enterprise Virtual Array 3000 (EVA3000) documentation, access the  
EVA3000 website at http://h18006.www1.hp.com/products/storageworks/eva3000/index.html  
and click technical documentation.  
During the upgrade process, you install software on the Storage Management Appliance  
and the HSV controllers. You will be using the Storage Management Appliance software,  
Command View EVA, and the Operator Control Panel (OCP) on the HSV controller.  
16  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
HP recommends that you review the documentation listed in Table 1.1 to familiarize yourself  
with the various hardware and software components.  
Table 1.1. Related Documentation  
Location  
To Read About...  
Refer To...  
HSV110 controller  
HSV100 controller  
HP StorageWorks Enterprise http://h18006.www1.hp.com/  
Virtual Array User Guide  
(EK-E2USR-UA.D01)  
products/storageworks/  
enterprise/index.html and  
click Technical documentation.  
OR  
Documentation for Enterprise  
Virtual Array v3.020 CD  
Storage Management  
Appliance software v2.1  
HP OpenView Storage  
Management Appliance  
Software User Guide  
(AA-RS0AD-TE)  
http://h18006.www1.hp.com/  
products/sanworks/  
managementappliance/  
documentation.html  
Command View EVA  
v3.2  
HP StorageWorks Command http://h18006.www1.hp.com/  
View EVA Getting Started  
Guide (AA-RQZBF-TE)  
products/storage/software/  
som/index.html and click  
Technical documentation.  
Command View  
EVA Interactive Help  
File(AA-RPKKF-TE)  
Installed with the Command View  
EVA application.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Prerequisites  
This section lists the required tools for successful upgrades and downgrades of the software  
in the Enterprise Virtual Array.  
This section includes the following topics:  
•
•
•
•
•
•
Required kits  
Recommended browsers and Java Runtime Envrionemnts  
Required licenses  
SMI-S EVA prerequisites  
Antivirus software  
Reference documentation  
For information about software compatibility, please see Chapter 2: Software Compatibility  
Matrices.  
Note  
Before you can perform an online upgrade to Virtual Controller Software (VCS) v3.020, you must be  
running VCS v2.006 (or later) on the HSV controllers. If you need assistance in upgrading to VCS  
v2.006, please contact an HP Authorized Service Representative.  
Required kits  
Before you begin the Enterprise Virtual Array v3.020 upgrade procedure, you must have  
the following kits:  
•
HP StorageWorks Virtual Controller Software Media Kit v3.0a for Dual HSV100  
Controllers (T3589A)  
Note  
Use this kit with an EVA3000 (HSV100) storage system.  
In addition to documentation, this kit contains the following:  
•
HP StorageWorks Enterprise Virtual Array System Software Version 3.020 CD  
This CD contains the following:  
•
•
•
VCS v3.020  
VCS v3.014  
VCS v2.006  
•
HP StorageWorks Virtual Controller Software Media Kit 3.0c for Dual HSV110  
Controllers (T3588A)  
Note  
Use this kit for an EVA5000 (HSV110) storage system.  
18  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
In addition to documentation, this kit contains the following:  
•
HP StorageWorks Enterprise Virtual Array System Software Version 3.020 CD  
This CD contains the following:  
•
•
•
VCS v3.020  
VCS v3.014  
VCS v2.006  
•
•
HP OpenView Storage Management Appliance Software v2.1 kit (222799-B26)  
In addition to documentation, this kit contains the following:  
•
HP OpenView Storage Management Appliance Software v2.1 CD  
This CD can also be obtained from the following website: http://h18000.www1.hp.com/  
products/sanworks/softwaredrivers/managementappliance/index.html  
HP OpenView Storage Operations Manager v1.1 Media and Documentation kit  
(T2538BA) or HP OpenView Storage Operations Manager v1.1 Migration Media and  
Documentation Kit (T2543BA)  
In addition to documentation, this kit contains the following:  
•
HP StorageWorks Command View EVA v3.2 CD  
This CD contains the following:  
•
•
•
Command View EVA v3.2  
HP StorageWorks SMI-S EVA v3.2  
HP OpenView Storage Area Manager v3.2 Software CD  
This CD contains HP OpenView Storage Node Manager.  
Note  
Storage Node Manager is part of the HP OpenView Storage Area Manager (OV  
SAM) product suite. The HP OpenView Storage Operations Manager v1.1 Media and  
Documentation kit contains an evaluation copy of Storage Area Manager v3.2.  
•
•
HP StorageWorks Command View EVA v3.2 CD  
Host server kits  
Depending on your host platforms, you might require one or more of the following kits:  
•
•
•
•
•
•
•
•
HP StorageWorks HP-UX Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks IBM AIX Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks Linux Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks Novell NetWare Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks Sun Solaris Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks Tru64 Kit V3.0E for Enterprise Virtual Array  
HP StorageWorks Windows Kit V3.0E for Enterprise Virtual Array  
You can download the appropriate host server kits from the following website:  
http://www.hp.com/go/evaplatformkit/  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Recommended browsers and Java™ Runtime Environments  
Table 1.2 lists the recommended browsers for running Storage Management Appliance  
software v2.1 and Command View EVA v3.2.  
Note  
You should update your Internet browser version on your remote computers after you have upgraded  
to Storage Management Appliance software v2.1 and Command View EVA v3.2.  
If you use browser and JRE versions that are not listed in Table 1.2, the Storage Management  
Appliance software v2.1 and Command View EVA v3.2 applications may not work correctly  
in your browser.  
Table 1.2. Recommended Browsers and JREs  
Java Runtime Environment  
Operating System  
Internet Browser  
(JRE)  
HP-UX 11.11,  
11.23,  
Netscape Navigator 7.0 1.4.1_02  
1.4.1_04  
Netscape Navigator  
7.02  
1.4.1_03  
1.4.1_04  
Red Hat  
Enterprise Linux  
AS 2.1 (32-bit)  
Netscape Navigator 7.0 1.4.1_03  
1.4.1_04  
Sun Solaris™8, 9  
1.4.1_03  
1.4.1_04  
Windows® 2000 Internet Explorer 6.0  
Server and  
Advanced Server  
SP3  
SP1  
1.4.1_03  
1.4.1_04  
Windows NT®  
v4.0 SP6a  
Internet Explorer 6.0  
SP1  
1.4.1_03  
1.4.1_04  
Windows Server Internet Explorer 6.0  
2003 (IA32)  
v6.00.3790.000  
Required licenses  
Depending on the functionality you require and your Enterprise Virtual Array type, Command  
View EVA v3.2 might require the following licenses:  
•
•
•
•
HP StorageWorks Business Copy EVA5000 v2.2  
HP StorageWorks Business Copy EVA3000 v2.2  
HP StorageWorks Continuous Access EVA5000 v1.1  
HP StorageWorks Continuous Access EVA3000 v1.1  
See Table 2.4 for more information about element manager software and add-on license  
compatibility.  
If you intend to use either Business Copy EVA v2.2 or Continuous Access EVA v1.1 after you  
have upgraded to Command View EVA v3.2, you must obtain the appropriate licenses. You  
20  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
must obtain the appropriate licenses before you begin the upgrade procedure described in  
Chapter 3: Upgrading the Enterprise Virtual Array to v3.020.  
See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks  
Continuous Access EVA V1.1 Getting Started Guide for more information about obtaining  
licenses for Business Copy EVA v2.2 and Continuous Access EVA v1.1, respectively.  
Note  
Redeeming licenses can take between 1 and 48 hours. Please plan accordingly.  
SMI-S EVA prerequisites  
The following are prerequisites for installing SMI-S EVA v3.2:  
•
•
Command View EVA 3.2 release must be installed prior to SMI-S EVA installation.  
No Service Location Protocol (SLP) versions should be installed or running in port 427  
prior to installing SMI-S EVA. Upon installation of SMI-S EVA, SLP is installed as a  
service. SLP service is uninstalled when SMI-S EVA is uninstalled.  
•
•
Previous versions of SMI-S EVA should be uninstalled before installing SMI-S EVA v3.2.  
®
SMI-S EVA v3.2 is supported on Windows 2000 SP3 or above.  
Antivirus software  
After you upgrade to Storage Management Appliance software v2.1, you can install an  
antivirus application. HP supports the use of the following antivirus programs:  
•
•
•
•
•
Symantec Norton AntiVirus™ v7.6 and v8.0—Corporate Edition  
McAfee® NetShield® v4.5  
McAfee® VirusScan™ Enterprise v7.0  
Trend Micro™ ServerProtect™ v5.31 and v 5.5  
eTrust™ InoculateIT™ v6.0  
Please refer to OpenView HP Storage Management Appliance Software Using AntiVirus  
Software Application Notes. This document provides instructions for using current versions of  
the above antivirus applications.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Reference documentation  
Table 1.3 lists the documents to which you might refer during the upgrade and downgrade  
processes. The listed URL is the best place to obtain the latest version of each document.  
Table 1.3. Reference Documents  
Location  
Title  
HP OpenView Migrating Storage  
Resource Manager, Storage  
Allocation Reporter, and Network  
View to Storage Area Manager  
Application Notes (AA-RTDPA-TE)  
http://h71025.www7.hp.com/support/reference_library/  
viewdocument.asp?countrycode=1000&prodid=117&source=AA-  
RTDPA-TE.xml&dt=14&docid=17125Then, click Download.  
HP OpenView Storage Area  
Manager 3.0 Installation Guide  
http://h18006.www1.hp.com/products/storage/software/sam/  
documentation.html  
HP OpenView Storage Area  
Manager EVA Device Plug-In  
Installation Instructions  
http://openview.hp.com/products/dpi/install_guides/  
HP_HSVdpi_03_00_E.pdf  
HP OpenView Storage Management  
Appliance Software Update  
Installation Card (AV-RNE9K-TE)  
ttp://h18006.www1.hp.com/products/sanworks/  
managementappliance/documentation.html  
HP OpenView Storage Management  
Appliance Software Using AntiVirus  
Software Application Notes  
(AA-RTD3B-TE)  
ttp://h18006.www1.hp.com/products/sanworks/  
managementappliance/documentation.html  
HP StorageWorks Business Copy EVA Available in the Business Copy EVA license kits.  
License Instructions (AV-RVJGA-TE)  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent v2.2  
for HP OpenVMS Installation  
Guide(AA-RUQPA-TE)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent v2.2  
for HP Tru64 UNIX Installation  
Guide(T3032-96103)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent  
v2.2 for HP-UX Installation  
Guide(T3032-96104)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent  
v2.2 for IBM AIX Installation  
Guide(T3032-96105)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent  
v2.2 for Sun Solaris Installation  
Guide(T3032-96106)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
22  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Location  
Title  
HP StorageWorks Business Copy  
EVA/MA/EMA Host Agent  
v2.2 for Windows Installation  
Guide(T3032-96107)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
EVA/MA/EMA Server v2.2  
Installation Guide(T3032-96102)  
http://h18006.www1.hp.com/products/storage/software/  
bizcopyeva/index.htmlThen, click Technical documentation.  
HP StorageWorks Business Copy  
http://h18006.www1.hp.com/products/storage/software/  
EVA/MA/EMA v2.2 Using BC with bizcopyeva/index.htmlThen, click Technical documentation.  
Continuous Access EVA and Data  
Replication Manager Application  
Notes (T3032–96108)  
HP StorageWorks Continuous Access http://h18006.www1.hp.com/products/storage/software/  
EVA V1.1 Getting Started Guide  
(T3031-96201)  
conaccesseva/index.htmlThen, click technical documentation.  
HP StorageWorks Continuous Access http://h18006.www1.hp.com/products/storage/software/  
User Interface V1.1a Installation  
Guide  
conaccesseva/index.htmlThen, click technical documentation.  
Host Server Documentation  
HP StorageWorks HP-UX Kit  
V3.0B for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUHKB-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks HP-UX Kit V3.0E  
for Enterprise Virtual Array Release  
Notes (AV-RUHND-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks IBM AIX Kit  
V3.0B for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUHAB-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks IBM AIX Kit V3.0E http://h18006.www1.hp.com/products/storageworks/enterprise/  
for Enterprise Virtual Array Release  
Notes (AV-RUHDD-TE)  
documentation.html  
HP StorageWorks Linux Kit V3.0E  
for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUHVD-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Linux Kit V3.0E  
for Enterprise Virtual Array Release  
Notes (AV-RUHYF-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Novell NetWare  
Kit V3.0C for Enterprise Virtual  
Array Installation and Configuration  
Guide (AA-RUHQC-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Novell NetWare  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
Kit V3.0E for Enterprise Virtual Array documentation.html  
Release Notes (AV-RUHTD-TE)  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 1. Getting Started  
Location  
Title  
HP StorageWorks OpenVMS Kit  
V3.0E for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUGUC-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks OpenVMS Kit  
V3.0E for Enterprise Virtual Array  
Release Notes (AV-RUGXD-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Sun Solaris Kit  
V3.0B for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUH4B-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Sun Solaris Kit  
V3.0E for Enterprise Virtual Array  
Release Notes (AV-RUH7E-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Tru64 Kit  
V3.0B for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUGPB-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Tru64 Kit V3.0E  
for Enterprise Virtual Array Release  
Notes (AV-RUGSD-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Windows Kit  
V3.0B for Enterprise Virtual Array  
Installation and Configuration Guide  
(AA-RUGZB-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
HP StorageWorks Windows Kit  
V3.0E for Enterprise Virtual Array  
Release Notes (AV-RUH2D-TE)  
http://h18006.www1.hp.com/products/storageworks/enterprise/  
documentation.html  
24  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 2. Software Compatibility Matrices  
The Enterprise Virtual Array uses various software that work with each other to manage the  
storage solution. When you are considering an upgrade, it is important to ensure that all of the  
software and firmware versions are compatible.  
This section provides tables that summarize which versions of software are compatible with  
each other. Use Table 2.1, Table 2.2, Table 2.3, and Table 2.4 to ensure that you are using  
compatible software versions.  
Note  
Use Appendix B: Software Version Worksheet to collect important version information as you read  
through this manual and perform the procedures.  
The HP StorageWorks Command View EVA v3.2 software is compatible with the following:  
Software  
•
•
HP StorageWorks Virtual Controller Software (VCS) v3.020 (recommended version)  
HP OpenView Storage Management Appliance software v2.1 (required)  
Hardware  
•
•
•
HP OpenView Storage Management Appliance I, II, or III  
HSV110 controller (EVA5000)  
HSV100 controller (EVA3000)  
Note  
Refer to the release notes for the host operating system to determine which version of HP  
StorageWorks Secure Path (and service packs) you should use. (See Table 1.3 for a list of host  
server documents.)  
25  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2. Software Compatibility Matrices  
Table 2.1 indicates the compatible versions of element manager software and storage system  
software. Command View EVA v3.2 is compatible with several versions of VCS; however, the  
recommended VCS version is VCS v3.020. If you are running a version of VCS that is not  
listed in this table (for instance, VCS v1.01), you should upgrade to a later version of VCS.  
Caution  
After you have upgraded a storage system to v3.020 (or later), you should not downgrade  
the initialized storage system to v2.xxx. If you attempt to downgrade an initialized storage  
system, you will lose any configuration information or data in that storage system. All  
existing data will be destroyed when you downgrade from v3.xxx to v2.00x.  
See Table 3.4 for a description of the proper storage system software upgrade paths.  
Table 2.1. Element Manager Software and Storage System Software  
Compatibility  
Storage  
System  
Software  
Version  
HSV Element  
Manager  
v2.0a  
Command  
Command  
Command  
View EVA  
v3.0a  
Command  
Command  
View EVA v2.1 View EVA v3.0  
View EVA v3.1 View EVA v3.2  
VCS v2.002  
VCS v2.003  
VCS v2.004  
VCS v2.005  
VCS v2.006  
VCS v3.000  
VCS v3.001  
VCS v3.010  
VCS v3.014  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
No  
No  
No  
No  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
a
b
a
a
b
c
b
b
c
No  
No  
No  
VCS v3.020  
abc  
a
VCS v2.004 is compatible only with EVA3000.  
VCS v3.000 cannot be used on an EVA3000 system.  
b
c
While Command View EVA v3.0 and v3.0a can manage controllers running VCS v3.010, you will not have access to any v3.010-specific  
features. HP requires that you upgrade to Command View EVA v3.1.  
26  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2. Software Compatibility Matrices  
Table 2.2 indicates the compatible versions of VCS and Enterprise Virtual Array. The  
EVA3000 storage system uses the HSV100 controller, and the EVA5000 storage system uses  
the HSV110 controller.  
Table 2.2. Enterprise Virtual Array Type and VCS Compatibility  
EVA3000  
VCS v2.002 No  
VCS v2.003 No  
EVA5000  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
VCS v2.004  
VCS v2.005  
VCS v2.006  
VCS v3.000 No  
VCS v3.001 No  
Yes  
Yes  
Yes  
VCS v3.010  
VCS v3.014  
VCS v3.020  
Table 2.3 indicates the compatible versions of element manager software and Storage  
Management Appliance software. Command View EVA v3.2 is compatible with the Storage  
Management Appliance software v2.1. If you are running Storage Management Appliance  
software v1.0c or Storage Management Appliance software v2.0, you must upgrade the  
Storage Management Appliance software to v2.1.  
See Step 3: Upgrading the Storage Management Appliance for a description of the proper  
upgrade paths.  
Table 2.3. Element Manager Software and Storage Management Appliance  
Software Compatibility  
Storage  
Manage-  
ment Appli-  
ance Soft-  
ware  
HSV  
Element  
Manager  
v2.0a  
Com-  
mand  
Command  
View EVA  
v2.1  
Command Command  
View EVA  
v3.0  
View EVA  
v3.0a  
View EVA  
v3.1,  
v3.2  
Yes  
v1.0C  
v2.0  
No  
No  
No  
No  
No  
Yes  
No  
Yes  
Yes  
*requires  
Yes  
*requires  
*requires  
Service  
Pack 4  
Service Pack Service  
1a.  
Pack 3.  
Yes  
Yes  
v2.1  
No  
No  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2. Software Compatibility Matrices  
Table 2.4 indicates the compatible versions of the element manager software and add-on  
licenses such as, Business Copy EVA and Continuous Access EVA. Business Copy EVA and  
Continuous Access EVA add data management functionality.  
Table 2.4. Element Manager Software and Add-on Licenses Compatibility  
Command View  
EVA v2.1  
Command  
View EVA  
v3.0  
Command  
View EVA  
v3.0a  
Command  
View EVA  
v3.1,  
v3.2  
Yes  
No  
Yes  
No  
No  
No  
Yes  
Business Copy  
eva5000 v2.1a  
No  
No  
a
a
a
Yes  
No  
Yes  
No  
Yes  
Yes  
No  
No  
Yes  
Yes  
Yes  
No  
No  
Yes  
No  
Business Copy  
eva5000 v2.2  
Business Copy  
eva3000 v2.1  
Business Copy  
eva3000 v2.1a  
Business Copy  
eva3000 v2.2  
Continuous  
Access  
eva5000 v1.0  
Yes  
Yes  
Continuous  
Access  
No  
No  
No  
No  
No  
No  
eva5000 v1.1  
Continuous  
Access  
eva3000 v1.1  
a
a
Business Copy eva5000 v2.2 is compatible only with VCS v2.003, VCS v2.005, VCS v3.000, VCS v3.010, and VCS v3.020.  
28  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual  
Array to v3.020  
Upgrading from Enterprise Virtual Array v3.0xx to v3.020 involves several steps, which  
must be done in the prescribed order. If you do not perform the upgrade process in the  
appropriate order, you may not be able to manage the Enterprise Virtual Array storage system  
using Command View EVA.  
Note  
Refer to Appendix A: Software Upgrade Flowchart for a graphical overview of the upgrade process.  
Use Appendix B: Software Version Worksheet to collect important version information as you read  
through this manual and perform the procedures.  
HP highly recommends that you perform this upgrade procedure during off-peak hours. The  
upgrade process may cause a fully configured HSV controller to exceed application-specific  
timeout values. During the VCS upgrade, both HSV controllers reboot at the same time.  
Note  
Before you can perform an online upgrade to VCS v3.020, you must be running VCS v3.010 (or  
later) on the HSV controllers. If you need assistance, contact an HP Authorized Service Representative.  
The upgrade procedure contains the following steps:  
29  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
•
•
•
•
•
•
•
•
Step 1: Checking the health of the Enterprise Virtual Array  
Step 2: Redeeming license keys  
Step 3: Upgrading the Storage Management Appliance  
Step 4: Upgrading host servers  
Step 5: Clearing the passwords on the HSV controllers  
Step 6: Upgrading Command View EVA  
Step 7: Loading the add-on licenses  
Step 8: Upgrading the VCS/Storage System Software to v3.020  
Caution  
After you have upgraded a storage system to v3.020 (or later), you should  
not downgrade the initialized storage system to v2.xxx. If you attempt to  
downgrade an initialized storage system, you will lose any configuration  
information or data in that storage system. All existing data will be destroyed  
when you downgrade from v3.xxx to v2.00x.  
•
•
•
•
•
•
•
Step 9: Adding passwords to the HSV controllers (optional)  
Step 10: Installing SMI-S EVA (optional)  
Step 11: Upgrading Business Copy EVA (if installed)  
Step 12: Upgrading Continuous Access EVA (if installed)  
Step 13: Migrating Network View to Storage Area Manager  
Step 14: Installing Storage Node Manager (optional)  
Step 15: Disabling SNMP notification to the PRS host  
30  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 1: Checking the health of the Enterprise Virtual Array  
Estimated Time to Complete  
1 hour  
Before you upgrade your Enterprise Virtual Array to v3.020, you should check the condition  
of your storage system. Perform the following steps to determine if your Enterprise Virtual  
Array is in good condition and ready to upgrade.  
1. Check the displays and LEDs on the Enterprise Virtual Array. (Refer to HP StorageWorks  
Enterprise Virtual Array User Guide for information and illustrations related to displays  
and LEDs.)  
Note  
If you are performing the upgrade process remotely, you do not have to do this step. However,  
it is very important that you check the state of your hardware elements. You can do this  
remotely through Command View EVA. See step 2 for more information.  
a. Verify that the Operator Control Panels (OCPs) on the HSV controllers are properly  
displaying the WWNs and storage system names.  
b. Verify that there are no fault LEDs on the drive enclosures.  
c. Verify that the Power LEDs are on, and the Activity LEDs are flashing on the  
disk drives.  
d. Verify that there are no errors on the Environmental Monitoring Unit (EMU)  
displays.  
e. Verify that each I/O module is displaying two green LEDs (viewed from rear).  
Note  
If your Enterprise Virtual Array does not use FC loop switches, verify that there are  
three green LEDs.  
f. Verify that the power supplies and blowers are operating correctly.  
g. Check the back of each HSV controller. Verify that all of the LEDs are green  
and not blinking.  
2. Launch Command View EVA and click the icon of the storage system you want to  
upgrade. Check for hardware errors.  
a. Look at the Hardware folder in the Navigation pane. If there are any hardware  
caution or warning conditions, Command View EVA displays the appropriate  
icon over the folder.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.1. Command View EVA—Hardware folder in  
the Navigation pane  
b. Click the Hardware folder to expand the navigation tree.  
The Hardware Folder Properties page displays. The Operational State field also  
indicates if there is a hardware problem.  
Figure 3.2. Command View EVA—Hardware Folder  
Properties page  
c. Continue to expand the navigation tree under the Hardware folder, until you see a  
hardware component icon with an attention or warning icon on it.  
32  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
d. Click the component icon to display the properties page. The Operational state  
field indicates if there is a hardware error.  
Figure 3.3. Command View EVA—Disk Enclosure  
Properties page—checking operational states  
3. Record the Environmental Monitoring Unit (EMU) firmware version.  
a. Click the storage system icon in the Navigation pane.  
The Initialized Storage System page displays.  
b. Click the Hardware folder in the Navigation pane.  
The Hardware Folder Properties page displays.  
c. Expand the navigation tree under the Rack icon.  
d. Click the Disk Enclosure icon in the Navigation pane.  
The Disk Enclosure Properties page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.4. Command View EVA—Disk Enclosure  
Properties page—checking the firmware version  
e. In the EMU group, record the number listed in the Firmware version field.  
f. Repeat step d and step e for each disk enclosure in the rack. If there is more than  
one rack in the storage system, record the firmware version for each disk enclosure  
in the storage system.  
4. Verify that there are no hardware components in the Unmappable Hardware folder.  
a. Expand the navigation tree under the Hardware folder in the Navigation pane.  
b. Click the Unmappable Hardware folder.  
Hardware components can be placed in the Unmappable Hardware folder for several  
reasons. For example, hardware components can be placed in the Unmappable  
Hardware folder, when the I/O modules on a disk enclosure are not working,  
the controllers restart, or there is a hardware failure. If there are any hardware  
components listed under this folder, determine why they are listed there and fix the  
problems.  
5. Using Command View EVA, examine the controller event log. Verify that no Critical  
events occurred in the last 48 hours.  
a. Click a storage system icon in the Navigation pane.  
b. Click View Events.  
The View Events page displays.  
34  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.5. Command View EVA—View Events page  
c. Click Controller Event Log.  
The Controller Events page displays in a new browser window.  
Figure 3.6. Command View EVA—Controller Events  
(Initialized system) page  
d. Verify that no unexpected Critical events have occurred in the past 48 hours.  
e. If Critical events have occurred in the past 48 hours, perform the steps outlined  
in the corrective action codes to correct the problems. In some cases, it might be  
necessary to call your HP authorized representative to fix the problem.  
6. Verify that the hosts can see the Vdisks.  
7. Verify that each disk group contains a minimum of eight disk drives.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
a. In Command View EVA, click the Disk Group folder in the Navigation pane.  
The Disk Group Folder Properties page displays.  
b. Click a disk group icon.  
The Disk Group Properties page displays.  
c. Check the Total disks field in the Disk Group Properties page.  
Figure 3.7. Command View EVA—Disk Group Properties  
page  
d. If each disk group does not contain a minimum of eight disk drives, correct your  
disk group configuration.  
8. Verify that there is at least 5% free space in all disk groups.  
a. In Command View EVA, click the Disk Group folder in the Navigation pane.  
The Disk Group Folder Properties page displays.  
b. Click a disk group icon in the Navigation pane.  
The Disk Group Properties page displays.  
c. Compare the Capacity to the Occupancy data in the Disk Group Properties page to  
determine how much free space there is in the disk group.  
36  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.8. Command View EVA—Disk Group Properties  
page—checking free capacity  
9. Check the Vraid levels for each Vdisk.  
a. In Command View EVA, click the Virtual Disks folder in the Navigation pane.  
The Vdisk Folder Properties page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.9. Command View EVA—Vdisk Folder  
Properties page  
Note  
If you are using virtual disk subfolders, expand the subfolders to view the Vdisk family  
icons.  
b. Click a Vdisk family icon.  
The Vdisk Family Properties page displays.  
Figure 3.10. Command View EVA—Vdisk Family  
Properties page  
c. Click the ACTIVE icon.  
The Vdisk Active Member Properties page displays.  
38  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.11. Command View EVA—Vdisk Active Member  
Properties page  
d. Check the Redundancy field.  
If any Vdisks use Vraid0 protection, you might want to consider changing your  
Vdisk configuration. Vraid0 provides no data protection.  
10. Verify that there are no configuration changes in progress. For instance, Command View  
EVA should not be in the process of creating a Vdisk.  
If there are configuration changes in progress, wait 48 hours after configuration changes  
have been made before upgrading. Check the controller event log for unwanted events.  
11. Back up the data in the Enterprise Virtual Array.  
Caution  
Always back up your data before performing major operations such as  
software upgrades.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 2: Redeeming license keys  
Estimated Time to Complete  
1 to 48 hours  
Verify that you have the appropriate add-on licenses. See Required kits for more information.  
Step 3: Upgrading the Storage Management Appliance  
Estimated Time to Complete  
1.5 to 2.5 hours  
This section contains the following procedures:  
•
•
•
Changing the default maximum log size  
Upgrading the Storage Management Appliance Software from v2.0 to v2.1  
Verifying the Storage Management Appliance Sofrware version  
You must upgrade the Storage Management Appliance software to v2.1. Please use the  
Storage Management Appliance software v2.1 CD, and refer to the instructions in the HP  
OpenView Storage Management Appliance Software Update Installation Card.  
If the Storage Management Appliance is running Storage Management Appliance software  
v1.0C or later, you can upgrade to Storage Management Appliance software v2.1. You do  
not have to install any of the v2.0 service packs. Version 2.1 of the Storage Management  
Appliance software includes all of the necessary components. Table 3.1 describes the proper  
upgrade paths to Storage Management Appliance software v2.1.  
Table 3.1. Storage Management Appliance Software Upgrade Paths  
Current Storage Management  
Appliance Software Version  
Upgrade Path  
Storage Management Appliance  
software v1.0C  
Storage Management Appliance  
software v2.0  
Upgrade directly to Storage  
Management Appliance software  
v2.1  
Storage Management Appliance  
software v2.0, Service Pack1a  
Storage Management Appliance  
software v2.0, Service Pack 3  
Storage Management Appliance  
software v2.0, Service Pack 4  
Changing the default maximum log size  
The default maximum log file size for the Storage Management Appliance software v2.1 is  
16 MB for the Event log and 8 MB for the Audit log. Previously in v2.0, the maximum log file  
size was 512 MB for both logs.  
40  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Caution  
If you have Audit or Event log files that are larger than the new maximum sizes, and you  
want to retain them, back up the logs before you upgrade the Storage Management  
Appliance software from v2.0 to v2.1. The Storage Management Appliance software will  
delete the log files if they exceed the default maximum sizes.  
Upgrading the Storage Management Appliance Software from v2.0 to v2.1  
If you are running Storage Management Appliance software v1.0C, please refer to the  
instructions in the HP OpenView Storage Management Appliance Software Update Installation  
Card.  
If you are running Storage Management Appliance software v2.0 (or later), perform the  
following steps to upgrade to v2.1:  
Caution  
You cannot update the Storage Management Appliance software using a Terminal Services  
session. You must log in to the Storage Management Appliance software using a remote  
browser.  
1. From a client computer, launch a Web browser and browse to the Storage Management  
Appliance, using the following format:  
http://<appliance_name>/  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the Storage Management Appliance software was restored using the Quick Restore CD  
v2.0, then the default appliance name begins with sma and includes all 12 characters of the  
appliance serial number.  
The default appliance name for a Storage Management Appliance II begins with sma and  
includes all 12 characters of the appliance serial number.  
The default appliance name for a Storage Management Appliance III begins with sma and  
includes all 10 characters of the appliance serial number  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
2. Log in to the Storage Management Appliance software using a valid username and  
password.  
Note  
You must have administrator privileges.  
3. Insert the Storage Management Appliance software v2.1 Update CD-ROM in to the  
CD-ROM drive of the Storage Management Appliance.  
4. Click Settings in the tool bar.  
The Settings page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.12. Storage Management Appliance software—Settings page  
5. Click Maintenance in the tool bar.  
The Maintenance page displays.  
Figure 3.13. Storage Management Appliance software—Maintenance page  
6. Click Install Software.  
An Installation Wizard page displays.  
42  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.14. Storage Management Appliance software—Installation Wizard  
7. Click Next at the bottom of the page.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.15. Storage Management Appliance software—Installation  
Wizard—installation types  
8. Choose CD-ROM Drive on the Storage Management Appliance.  
Note  
The FTP Server and Local Disk on the Storage Management Appliance options cannot be used  
for upgrading from v2.0 to v2.1.  
9. Click Next at the bottom of the page.  
10. Verify that the appliance name and IP address are correct.  
11. Click Next at the bottom of the page.  
12. Select Storage Management Appliance v2.1 from the drop-down list.  
13. Click Next at the bottom of the page.  
The installation process begins. A status bar displays.  
Note  
The installation process can last one hour. Wait until the installation completes before you  
perform any other actions in the Storage Management Appliance software.  
44  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
When the installation finishes, the Storage Management Appliance reboots and the  
Storage Management Appliance software v2.1 starts up automatically.  
Verifying the Storage Management Appliance Software version  
1. From a client computer, launch a Web browser and browse to the Storage Management  
Appliance, using the following format:  
http://<appliance_name>/  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the Storage Management Appliance software was restored using the Quick Restore CD  
v2.0, then the default appliance name begins with sma and includes all 12 characters of the  
appliance serial number.  
The default appliance name for a Storage Management Appliance II begins with sma and  
includes all 12 characters of the appliance serial number.  
The default appliance name for a Storage Management Appliance III begins with sma and  
includes all 10 characters of the appliance serial number  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
2. Log in to the Storage Management Appliance software using a valid username and  
password.  
Note  
You must have administrator privileges.  
3. Click Help in the tool bar.  
The welcome page of online help for the Storage Management Appliance software  
displays the current version of the software.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.16. Storage Management Appliance Online Help  
46  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 4: Upgrading host servers  
Estimated Time to Complete  
varies by host type (see Table 3.2)  
After you have upgraded the Storage Management Appliance software, you can upgrade the  
platform kits on your host servers.  
Please refer to the platform-specific installation documentation for detailed upgrade  
instructions. See Table 1.3 for a list of host server documentation.  
The Windows, Novell Netware, Linux, Sun Solaris, and IBM AIX host server kits contain  
FCA drivers, enabling scripts, utilities, Storage System Scripting Utility (SSSU), and  
documentation.  
In the HP-UX, Tru64, and OpenVMS host server kits, the FCA drivers are embedded in  
the operating system. Therefore, the kits contain enabling scripts, utilities, SSSU, and  
documentation.  
Note  
Users of Windows NT 4.0 should be aware that VCS v3.020 incorporates a new Critical Resource  
Management function that may send Queue Full responses to SCSI commands before the maximum  
allowable Queue Depth of 2048 has been reached for a Fabric Port. Windows NT 4.0 does not  
properly handle these queue full responses and I/O errors may result.  
The Critical Resource Management feature can be disabled by selecting a Custom Host Mode for  
Windows NT 4.0 hosts. Enter the value 00000004 1F80B8A8 into the Custom mode number field  
in the Add a Host page of Command View EVA.  
Because disabling the Critical Resource Management feature affects the entire Enterprise Virtual  
Array, users connecting with Windows NT 4.0 and using this Custom Host Mode are strongly  
recommended to run homogeneous Windows NT 4.0 environments and not mix Windows NT 4.0  
hosts with hosts running other operating systems on a given EVA subsystem.  
Table 3.2. Time Estimates for Host Server Upgrades  
Host OS  
Windows  
Estimated Time for  
Upgrade per host server  
1 to 3 hours  
1 to 3 hours  
15 minutes  
15 minutes  
30 minutes  
30 minutes  
15 minutes  
Novell Netware  
Sun Solaris  
IBM AIX  
Tru64  
OpenVMS  
HP-UX  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 5: Clearing the passwords on the HSV controllers  
Estimated Time to Complete  
15 minutes  
If you are using passwords on your HSV controllers, you must clear the passwords, before  
you upgrade Command View EVA. You can add passwords to your storage system after you  
complete the Command View EVA upgrade (see Step 9: Adding passwords to the HSV  
controllers (optional)). Use the following procedure to clear the storage system passwords  
on the HSV controllers.  
Note  
When you clear a system password on the controller, you must disable password access from any  
Command View EVA with access to this storage system.  
Using the Operator Control Panel (OCP) on the HSV Controller:  
1. Press  
2. Press  
to leave the default display.  
four times to scroll to System Password.  
3. Press  
4. Press  
to select System Password.  
to display Clear Password.  
5. Press  
to select Clear Password.  
The OCP displays Clear Password No?  
6. Press  
.
The OCP displays CLEAR PASSWORD Yes?  
7. Press  
to clear the password.  
The password is cleared. The system automatically returns to the default display  
(WWID).  
8. Disable password access to this storage system in Command View EVA.  
Disabling password access in Command View EVA  
Estimated Time to Complete  
10 minutes  
To disable password access to a storage system in Command View EVA, perform the  
following steps:  
1. Launch Command View EVA in your browser.  
2. Click Agent Options in the Session pane.  
The Management Agent Options page displays.  
48  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.17. Command View EVA—Management Agent Options page  
3. Click Storage system password access.  
The Storage System Password Access page displays.  
Figure 3.18. Command View EVA—Storage System Password Access page  
4. Click Disable.  
The Disable Password Access to Storage System page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.19. Command View EVA—Disable Password Access to Storage  
System page  
5. Select the storage system World Wide Node Name from the drop-down list.  
Note  
Make sure you select the storage system from which you cleared passwords using the OCP on  
the HSV controller.  
6. Click Disable Password.  
A message box displays.  
Figure 3.20. Command View EVA—Disable password access message box  
7. Click Yes to disable the password for the selected storage system.  
50  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 6: Upgrading Command View EVA  
Estimated Time to Complete  
45 minutes  
This section contains the following procedures:  
•
•
Upgrading to Command View EVA v3.2  
Verifying the Command View EVA version  
You must upgrade to Storage Management Appliance software v2.1, before you upgrade to  
Command View EVA v3.2. (See “Step 3: Upgrading the Storage Management Appliance” for  
more information.)  
You must be running HSV Element Manager v2.0 or later to upgrade to Command View  
EVA v3.2. You cannot upgrade from HSV Element Manager v1.0 to Command View EVA  
v3.2. To upgrade from HSV Element Manager v1.0 to HSV Element Manager v2.0, please  
refer to SANworks by Compaq Upgrade Instructions for Enterprise Virtual Array. Table 3.3  
describes the proper upgrade paths to Command View EVA v3.2.  
Table 3.3. Command View EVA Upgrade Paths  
Current Command View  
Upgrade Path  
EVA Version  
HSV Element Manager v2.0  
HSV Element Manager v2.0a  
Command View EVA v2.1  
Command View EVA v3.0  
Command View EVA v3.0a  
Command View EVA v3.1  
1. Upgrade to Command View EVA v3.1  
2. Upgrade to Command View EVA  
v3.2.  
Upgrade to Command View EVA v3.2.  
The installation of Storage Management Appliance software v2.1 automatically installed  
Command View EVA v3.0a over your previous element manager version.  
To verify which version of Command View EVA you are using, see Verifying the Command  
View EVA version for assistance.  
Upgrading to Command View EVA v3.2  
Note  
Remember to remove the passwords from the HSV controllers and Command View EVA (or HSV  
Element Manager) before you upgrade to Command View EVA v3.2 (See Step 5: Clearing the  
passwords on the HSV controllers).  
To upgrade to Command View EVA v3.2:, perform the following steps:  
1. Close all browser windows, Microsoft® Management Console (MMC) sessions,  
Terminal Services sessions, and Java applets that are open to and on the Storage  
Management Appliance.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
2. From a client computer, launch a Web browser and browse to the Storage Management  
Appliance, using the following format:  
http://<appliance_name>/  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the Storage Management Appliance software was restored using the Quick Restore CD  
v2.0, then the default appliance name begins with sma and includes all 12 characters of the  
appliance serial number.  
The default appliance name for a Storage Management Appliance II begins with sma and  
includes all 12 characters of the appliance serial number.  
The default appliance name for a Storage Management Appliance III begins with sma and  
includes all 10 characters of the appliance serial number  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
3. Log in to the Storage Management Appliance software using a valid username and  
password.  
The Home page displays.  
Note  
You must have administrator privileges.  
Figure 3.21. Storage Management Appliance software—Home page  
4. Click Settings in the tool bar.  
The Settings page displays.  
52  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.22. Storage Management Appliance software—Settings page  
5. Click Manage Tools.  
The Manage Tools page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.23. Storage Management Appliance software—Manage Tools page  
6. Select the command view eva checkbox.  
Note  
The page content varies depending on the current element manager version you are using. If  
you are using Command View EVA 2.1 or earlier, the page displays HSV Element Manager.  
If you are using Command View EVA v3.0 or later, the page displays command view eva.  
Depending on your current product version, please select the appropriate element manager.  
7. Click Stop in the Tasks column.  
The Stop Applications wizard displays.  
54  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.24. Storage Management Appliance software—Stop Applications  
wizard  
8. Click Next.  
A message displays when the appliance has successfully stopped the application.  
55  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.25. Storage Management Appliance software—Stop Applications  
wizard—successful message  
9. Click Finish.  
The Manage Tools page displays.  
10. Verify that the state of the command view eva application is stopped.  
11. Repeat step 5 through step 10 to stop the following applications, if they are installed:  
Storage Provisioner, Continuous Access EVA user interface, and Business Copy EVA.  
Caution  
Stopping Business Copy EVA (the BC server) stops any Business Copy jobs that  
are running or undoing, which causes the jobs to fail. HP recommends that  
you allow jobs that are running or undoing to complete before stopping the  
BC server. You can use the Jobs page in the Business copy GUI to determine  
the status of any jobs.  
12. Click Maintenance in the tool bar.  
The Maintenance page displays.  
56  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.26. Storage Management Appliance software—Maintenance page  
13. Determine the installation method to use from the following list and continue in the  
appropriate section of this procedure:  
•
CD-ROM Drive on the Storage Management Appliance Installation (Perform the  
steps in Installing Command View EVA from the CD-ROM drive on the Storage  
Managerment Appliance.)  
•
FTP Server Installation (Perform the steps in Installing Command View EVA from  
an FTP server.)  
Use this option only if the SWP file has been saved to an FTP server.  
•
Local Disk on the Storage Management Appliance Installation (Perform the steps  
in Installing Command view EVA from a local disk on the Storage management  
Appliance.)  
Use this option to install an SWP file from the Storage Management Appliance hard  
disk installation kits directory.  
Installing Command View EVA from the CD-ROM drive on the Storage Management Appliance  
To install Command View EVA from the CD-ROM Drive, perform the following steps:  
1. Insert the Command View EVA v3.2 CD-ROM into the CD-ROM drive on the Storage  
Management Appliance.  
2. Click Install Software.  
An Installation Wizard page displays.  
57  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.27. Storage Management Appliance software—Installation Wizard  
3. Click Next at the bottom of the page.  
58  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.28. Storage Management Appliance software—Installation  
Wizard—installation types  
4. Choose CD-ROM Drive on the Storage Management Appliance.  
5. Click Next at the bottom of the page.  
6. Verify that the appliance name and IP address are correct.  
7. Click Next at the bottom of the page.  
8. Select Command View EVA V3.2 from the drop-down list.  
9. Click Next.  
The installation process begins. A status bar displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.29. Storage Management Appliance software—Installation  
Wizard—installation in progress message  
When the installation completes, the wizard displays the message Installation  
is complete.  
60  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.30. Storage Management Appliance software—Installation  
Wizard—installation complete  
10. Click Finish.  
The management appliance returns to the Maintenance page.  
11. Click Devices in the tool bar.  
The Devices page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.31. Storage Management Appliance software—Devices page  
12. Verify that a command view eva entry exists on the Devices page.  
Does an entry exist?  
•
•
Yes. Go to Verifying the Command View EVA version.  
No. Return to step 4 to repeat the installation.  
Installing Command View EVA from an FTP server  
To install Command View EVA from an FTP server, perform the following steps:  
1. Click the Install Software option.  
An Installation Wizard page displays.  
2. Click Next at the bottom of the page.  
3. Choose FTP Server.  
4. Click Next at the bottom of the page.  
62  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.32. Storage Management Appliance software—Installation  
Wizard—FTP server installation  
5. Type, or accept, the following information to establish an FTP network connection  
with the Storage Management Appliance.  
Note  
All entries are case sensitive.  
•
•
For FTP server name, type the fully-qualified domain name of the FTP server on  
which the SWP files are located (or enter the IP address of the server).  
For Full File Path , type the absolute path of the download folder and the  
Command_View_EVA_V3_2.swp file name in the text box.  
/<download_folder_path>/Command_View_EVA_V3_2.swp  
•
User name, accept the default of anonymous.  
6. Click Next at the bottom of the page.  
The SWP file downloads from the FTP server and unpacks.  
The page returns with the file display name Command View EVA V3 2.  
7. Click Next. An Installation is in progress message displays. A status  
bar displays.  
When the installation completes, the wizard displays the message  
Installation is complete.  
8. Click Finish.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
The management appliance returns to the Maintenance page.  
9. Click Devices in the tool bar.  
The Devices page displays.  
Figure 3.33. Storage Management Appliance software—Devices page  
10. Verify that a command view eva entry exists on the Devices page.  
Does an entry exist?  
•
•
Yes. Go to Verifying the Command View EVA version.  
No. Return to step 4 to repeat the installation.  
Installing Command View EVA from a local disk on the Storage Management Appliance  
To install Command View EVA from the local disk, perform the following steps:  
1. Verify that the SWP file is in the C:\Compaq\SWPInstallKits directory.  
To place the SWP file in the C:\Compaq\SWPInstallKits directory, perform the  
following steps:  
a. Copy the Command_View_EVA_V3_2.swp file to a network share accessible from  
the Storage Management Appliance.  
b. Open a Microsoft Terminal Services session to connect and log in to the Storage  
Management Appliance.  
Note  
If a Terminal Services session is not available, then temporarily connect a monitor, mouse,  
and keyboard to the Storage Management Appliance to complete this procedure.  
c. From the Storage Management Appliance, connect to the network share that  
contains the file copied in step a of this procedure.  
d. Copy the Command_View_EVA_V3_2.swp file to the following Storage Management  
Appliance directory: C:\Compaq\SWPInstallKits  
64  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
Make sure that the .SWP file is in the C:\Compaq\SWPInstallKits directory. The  
Installation Wizard looks for the .SWP file in this directory.  
Verify that the c:\temp\installdownload directory does not exist on the management  
appliance. If this directory does exist, delete it. If you cannot delete the installdownload  
directory, reboot the appliance and then delete the installdownload directory.  
The product software is now ready for installation.  
e. Disconnect from the share drive.  
f. Log out of the Terminal Services session or disconnect the monitor, mouse, and  
keyboard.  
2. Click the Install Software option.  
An Installation Wizard page displays.  
3. Click Next at the bottom of the page.  
4. Choose Local Disk on the Storage Management Appliance.  
5. Click Next at the bottom of the page.  
Figure 3.34. Storage Management Appliance software—Installation  
Wizard—local disk installation  
6. Choose Command_View_EVA_V3_2.swp from the drop-down list.  
Note  
If the file name does not display in the drop-down list, verify that the .SWP file is located in the  
C:\Compaq\SWPInstallKits directory.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
65  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
7. Click Next at the bottom of the page.  
The screen returns with the file display name Command View EVA V3 2.  
Figure 3.35. Storage Management Appliance software—Installation  
Wizard—select file  
8. Click Next.  
An Installation is in progress message displays.  
A status bar displays.  
When the installation completes, the wizard displays the message  
Installation is complete.  
9. Click Devices in the tool bar.  
The Devices page displays.  
66  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.36. Storage Management Appliance software— Devices page  
10. Verify that a command view eva entry exists on the Devices page.  
Does an entry exist?  
•
•
Yes. Go to Verifying the Command View EVA version.  
No. Return to step 4 to repeat the installation.  
Verifying the Command View EVA version  
To verify the Command View EVA version, perform the following steps  
1. Launch the Storage Management Appliance software. (See Step 2 in Upgrading to  
Command View EVA v3.2.)  
2. Log in to the Storage Management Appliance software using a valid username and  
password.  
Note  
You must have administrator privileges.  
3. Click Devices in the tool bar.  
The Devices page displays.  
4. Click command view eva.  
The Storage Management Appliance Software launches Command View EVA, and the  
HSV Storage Network Properties page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.37. Command View EVA—HSV Storage Network Properties page  
5. Click Help in the Session pane.  
Figure 3.38. Command View EVA Online Help  
6. Click About in the Help tool bar.  
The About page displays the software version of Command View EVA.  
68  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.39. Command View EVA Help—About page  
Important  
If you are not using a recommended browser version and JRE (see Table 1.2 ), you should  
update your browser version and JRE now.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
69  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 7: Loading the add-on licenses  
Estimated Time to Complete  
5 minutes per license  
If you are upgrading several storage systems in a SAN, the recommended action is to upgrade  
all of your licenses at the same time. You can add licenses for Business Copy EVA and  
Continuous Access EVA.  
See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks  
Continuous Access EVA V1.1 Getting Started Guide for more information about obtaining  
licenses for Business Copy EVA and Continuous Access EVA, respectively.  
Please contact your HP sales representative if you require licenses for Business Copy EVA and  
Continuous Access EVA.  
To add a license key, perform the following steps:  
1. Launch Command View EVA in your browser.  
2. Click Agent Options in the Session pane.  
The Management Agent Options page displays.  
Figure 3.40. Command View EVA—Management Agent Options page  
3. Click Licensing options.  
The Licensing Options page displays.  
70  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.41. Command View EVA — Licensing Options page  
4. Click Enter new license key.  
The Add a license page displays.  
Figure 3.42. Command View EVA—Add a license page  
5. Copy the license text from the email you received from the license key fulfillment  
Web site.  
Note  
For best results, use Microsoft® Notepad or an equivalent text editor to copy and paste the  
license text.  
6. Paste the license text into the text box.  
Note  
You must enter the license key exactly as it is written in the email you received from the license  
key fulfillment Web site.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
7. Click Add license.  
8. To enter additional license keys, repeat step 5 through step 7 for each license key.  
9. Click Cancel or click an icon in the Navigation pane to leave the Add a license page.  
72  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 8: Upgrading the VCS/Storage System Software to v3.020  
Estimated Time to Complete  
45 minutes  
Before you can perform an online upgrade of the storage system software to v3.020 (which  
includes VCS v3.020), you must be running VCS v3.010 (or later) on the HSV controllers. If  
you need assistance in upgrading to VCS v2.00x or v3.010, please contact an HP Authorized  
Service Representative.  
Table 3.4 describes the proper upgrade paths to VCS v3.020.  
Table 3.4. VCS/Storage System Software Upgrade Paths  
Current VCS/  
Storage System  
Software Version  
Upgrade Path  
1.021  
If you are running v1.021, you must  
upgrade to a later version. Please contact  
an HP Authorized Service Representative  
to assist you.  
ab  
2.000  
2.002  
1. Upgrade to v2.006.  
c
2. Upgrade to v3.01x .  
3. Upgrade to v3.020.  
b
1. Upgrade to v2.006 .  
c
2. Upgrade to v3.01x .  
3. Upgrade to v3.020.  
b
2.003  
2.004  
2.005  
1. Upgrade to v2.006 .  
c
2. Upgrade to v3.01x .  
3. Upgrade to v3.020.  
c
2.006  
1. Upgrade to v3.01x .  
2. Upgrade to v3.020.  
c d  
3.000  
3.001  
1. Upgrade to v3.01x .  
2. Upgrade to v3.020.  
3.010  
3.014  
Upgrade to v3.020  
abcd  
a
b
c
If you have a Windows 2000 host, you must perform an offline upgrade to upgrade the storage system software from v2.000 to v2.003.  
You can upgrade to v2.003, v2.004, v2.005, or v2.006, depending on your EVA type (refer to Table 2.2).  
When you are running VCS v3.010, do not delete any LUNs, snapshots, or snapclones that exceed 1984GB.  
If you are not using Continuous Access EVA in your storage solution, you can upgrade directly from VCS v3.000 or VCS v3.001 to  
d
VCS v3.020.  
The following procedure describes an online upgrade or rolling of the storage system software.  
HP recommends that you perform an online or rolling upgrade when you upgrade from one  
storage system software version to the next.  
During an online upgrade of the storage system software, VCS is upgraded on the HSV  
controllers, while they are still receiving I/O from the applications on the host servers. The  
HSV controllers do reboot at the same time (usually within host OS timeout periods). Online  
upgrades should be conducted at off peak hours. Furthermore, database applications with  
access to the storage system should not be running.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
73  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
During a rolling upgrade of the storage system software, VCS is upgraded on the HSV  
controllers, while they are still receiving I/O from the applications on the host servers. The  
HSV controllers are upgraded one controller at a time, using the native redundancy of the  
EVA to provide continuous communication with the hosts.  
Note  
If you have a Continuous Access EVA configuration and your storage systems are running VCS  
v3.010 (or later), you can perform an online upgrade.  
When you upgrade an EVA storage system that is connected to one ore more EVA storage  
systems in a Continuous Access EVA relationship, there are some special considerations.  
Before you upgrade any storage system in a Continuous Access EVA relationship, ensure that  
all of the storage systems are running the same version of VCS. Therefore, when you upgrade  
one storage system, the resulting storage network will have two versions of VCS. You cannot  
have more than two VCS versions in a Continuous Access EVA solution. During the time that  
the Continuous Access EVA storage systems are running different VCS versions, you cannot  
make any configuration changes to your storage systems. Furthermore, you must perform the  
necessary upgrades (or downgrades) to the storage systems in the Continuous Access EVA  
relationship within one week to make all of the VCS versions the same.  
Note  
You cannot perform an online upgrade if you have a host server with Windows Server 2003 or AIX  
with SecurePath 2.0D SP2. If you have host servers with these operating systems, you must perform  
an offline upgrade of the storage system software. After you perform on offline upgrade on a  
storage system connected to a Windows Server 2003, rescan the disks in the storage system to verify  
that the storage is available to the host server.  
You can also perform an offline upgrade of the storage system software. The offline upgrade  
requires you to stop the applications on the host machines to avoid host access to the storage  
system. The offline upgrade is described in Step 4 of the system software upgrade procedure.  
To upgrade the storage system software (including VCS on the HSV controllers), perform  
the following steps:  
Note  
Make sure you add the required license keys before you upgrade the VCS version. See Step 7:  
Loading the add-on licenses for more information about adding license keys. See Required licenses  
for information about license versions.  
1. Open Command View EVA in your browser.  
2. Select a storage system in the Navigation pane.  
Note  
You can select an unitialized or initialized storage system.  
The properties page for the selected storage system displays.  
74  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.43. Command View EVA—Initialized Storage System Properties  
page  
3. Check the status of all hardware components in the storage system. Clear all of the  
hardware errors before proceeding to the next step.  
Caution  
If you do not clear all of the hardware errors before you load the new system  
software, you risk losing all hardware-related error reports after you load the  
new system software.  
4. (Optional) If you are performing an offline upgrade, stop all applications running on  
the host machines that have access to the storage system you are upgrading. After you  
have completed the storage system software upgrade, you can start the applications  
on the host machines.  
5. Disable the failsafe mode on all DR groups.  
75  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Caution  
You cannot load code onto the controllers if:  
•
The storage configuration is being changed in any way.  
Wait until all configuration changes are completed in the Command View  
EVA before proceeding with a code load.  
•
In a Continuous Access EVA configuration, a DR group is logging,  
merging, leveling, or copying. Furthermore, none of the DR groups can  
be in a failsafe locked state.  
Click the DR group icon in the Navigation pane. Check the Log State  
in the DR Group Properties page.  
•
In a Continuous Access EVA configuration, the connection between the  
storage systems is compromised or failed.  
Click the Data Replication folder in the Navigation pane. Check the  
Connection State in the Data Replication Folder Properties page.  
In Continuous Access EVA configurations, all EVA storage systems must be  
running normally with fully functional controller pairs.  
If you attempt to load code onto the controllers before the above conditions  
are met, controller operation will fail.  
In a Continuous Access configuration, after you load code onto the first  
controller pair (for example, the source controller pair), you must wait at  
least three minutes, or until the preceding conditions are met on the second  
controller pair.  
6. Click Code load.  
A confirmation message displays.  
Figure 3.44. Command View EVA—first code load confirmation message  
7. Click OK.  
The Code Load Storage System-Page 1 displays.  
76  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.45. Command View EVA—Code Load Storage System-Page 1  
8. Insert the installation CD-ROM into the computer from which you are browsing  
9. Click Browse and select the file containing version 3.020 of the storage system software  
from the installation CD-ROM.  
The standard format for the filename is ent-vxxxx.sss, where xxxx represents the version  
number.  
Select the file named entv3020.sss  
10. Click Next Step.  
The Code Load Storage System-Page 2 displays.  
77  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.46. Command View EVA—Code Load Storage System-Page 2  
11. Click Next Step.  
A confirmation message displays.  
Figure 3.47. Command View EVA—file confirmation message  
12. Click OK.  
An upgrade confirmation message displays.  
78  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.48. Command View EVA—upgrade confirmation message  
13. Click OK to confirm that you have the proper licenses.  
The new storage system software is loaded onto the HSV controllers, and the firmware on  
the associated Fibre Channel drive enclosures is upgraded.  
Note  
For the VCS v3.020 upgrade, the drive firmware is located in a separate file. To upgrade the  
drive enclosure firmware, repeat step 3 through step 12 for the drive firmware.  
During this process, a command in progress message displays.  
Figure 3.49. Command View EVA—command in progress message  
The Code Load Storage System-Page 3 displays. The HSV controllers restart.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
79  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.50. Command View EVA—Code Load Storage System-Page 3  
Note  
The software loads in parallel on the drive enclosures. During the software update, the EMUs  
on the drive enclosures might flash red LEDs and sound an alarm. After the software update  
completes, the flashing red LEDs and alarm sound cease. The process of updating the enclosure  
software continues in the background after the controller software is updated.  
During the EMU firmware upgrade, all of the disk drives are listed in the Unmappable  
Hardware folder and all of the disk enclosure bays disappear from the navigation tree. The  
firmware upgrade can take up to 10 minutes to complete. After the upgrade has completed,  
the disk enclosure bays are listed under the Disk Enclosure elements.  
The software loads on the HSV controllers. The HSV controllers synchronize using the new  
software. The Scanning for disks message on the controllers’ OCPs indicates that  
synchronization is taking place.  
14. Click Finish after the HSV controllers have restarted.  
The Command View EVA client refreshes.  
An EMU firmware update message displays.  
80  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.51. Command View EVA—EMU firmware update message  
15. Click OK.  
16. Refresh the browser.  
•
•
In Internet Explorer, press Ctrl and click Refresh in the tool bar.  
In Netscape Navigator, press Shift and click Reload in the tool bar.  
17. Click the storage system icon in the Navigation pane to verify the version of the storage  
system software.  
The Initialized Storage System Properties page displays.  
Figure 3.52. Command View EVA—Initialized Storage System Properties  
page  
18. Enable the failsafe mode on all DR groups.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
81  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 9: Adding passwords to the HSV controllers (optional)  
Estimated Time to Complete  
15 minutes  
Use the following procedure to add a password to the HSV controller pair.  
Note  
When you add a system password to the controller, you must enable password access in the  
Command View EVA with access to this system.  
Using the OCP on the HSV controller:  
1. Press  
2. Press  
to leave the default display.  
four times to scroll to System Password.  
3. Press  
to select System Password.  
4. Press  
5. Press  
to display CHANGE PASSWORD? NO.  
to display CHANGE PASSWORD YES.  
6. Press  
to accept YES and go to step 7.  
7. Press either  
or  
to select an uppercase or lowercase character.  
8. Press to accept a character and select the next password character. The character  
display changes to an asterisk.  
9. Repeat step 7 and step 8 for the remaining seven characters.  
10. Press to accept the password.  
The password is changed. The system automatically returns to the default display.  
11. Enable password access to the storage system in Command View EVA.  
Enabling password access in Command View EVA  
Estimated Time to Complete  
10 minutes  
To enable password access to a storage system, perform the following steps:  
1. Launch Command View EVA in your browser.  
2. Click Agent Options in the Session pane.  
The Management Agent Options page displays.  
3. Click Storage system password access.  
The Storage System Password Access page displays.  
4. Click Enable.  
The Enable Password Access to a Storage System page displays.  
82  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Figure 3.53. Command View EVA—Enable Password Access to a Storage  
System page  
5. Select the World Wide Node Name of the storage system for which you want to enable  
password access.  
6. Type the password in the Password and Confirm password fields.  
Note  
Make sure you use the same password you entered into the HSV controller OCP.  
7. Click Enable Password.  
A message box displays.  
8. Click OK.  
Command View EVA enables password access to the storage system.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 10: Installing SMI-S EVA (optional)  
HP StorageWorks SMI-S EVA v3.2 provides the Storage Management Initiative Specification  
(SMI-S) interface for the management of HP StorageWorks EVA arrays.  
SMI-S EVA runs as a service, by default, and starts when Command View EVA is started.  
For information about manually starting and stopping SMI-S EVA, see Starting and stopping  
SMI-S EVA.  
You can install SMI-S EVA v3.2 after installing Command View EVA v3.2.  
Note  
After installation, change the default user names and passwords using UserAccountsManager.bat.  
See UserAccountsManager.bat for more information.  
To install SMI-S EVA, perform the procedures detailed in the following sections:  
•
•
•
•
•
Uninstalling SMI-S EVA  
Installing SMI-S EVA on the Storage Management Appliance  
Verifying SMI-S EVA installation  
Configuring SMI-S EVA  
Enabling SSL  
Uninstalling SMI-S EVA  
You must uninstall the previous version of SMI-S EVA before you install version 3.2 of  
SMI-S EVA.  
To uninstall a previous version of SMI-S EVA, perform the following steps:  
1. Close all browser windows, MMC sessions, Terminal Services sessions, and Java applets  
that are open on the desired Storage Management Appliance.  
Note  
Closing these windows and sessions ensures that no remnant files are left in cache memory  
after the SMI-S EVA uninstallation. If you do not close the windows and sessions, the  
uninstallation procedure may be interrupted.  
2. From a client computer, launch a Web browser and browse to the Storage Management  
Appliance, using the following format:  
http://<managementappliance_name>  
84  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the Storage Management Appliance software was restored using the Quick Restore CD v2.0,  
then the default appliance name begins with sma and includes all 12 characters (10 characters  
for Storage Management Appliance III) of the appliance serial number.  
The default appliance name for a Storage Management Appliance II begins with sma and  
includes all 12 characters (10 characters for Storage Management Appliance III) of the  
appliance serial number.  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
3. In the Enter Network Password page, type your User Name and Password, and click OK.  
The Storage Management Appliance software home page displays.  
4. Click Settings.  
5. Click Maintenance.  
6. Click Remove Software.  
The Remove Application page displays.  
7. Click hp StorageWorks SMI-S for EVA.  
8. Click Remove.  
The Remove Application page displays a remove application confirmation message.  
9. Click OK to remove SMI-S EVA.  
The following message displays:  
Application has been removed.  
See below for details (if any).  
hp StorageWorks SMI-S for EVA <Date> <Time>  
Uninstall Complete.  
Caution  
Clicking OK in step 9 initiates the removal of SMI-S EVA software from the  
Storage Management Appliance.  
10. Verify that the hp StorageWorks SMI-S for EVA entry is not present on the Manage  
Tools page.  
Installing SMI-S EVA on the Storage Management Appliance  
You can use two methods to install the SMI-S EVA software:  
•
•
Installing from a CD-ROM  
Installing from a local disk on the Storage Management Appliance  
See Troubleshooting SMI-S EVA for help with common SMI-S EVA problems.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
85  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Installing from a CD-ROM  
Complete the following procedure to install SMI-S EVA v3.2 on the Storage Management  
Appliance from the Command View EVA CD:  
1. Close all browser windows, Microsoft Management Console (MMC) sessions, Terminal  
Services sessions, and Java applets that are open on the Storage Management Appliance.  
2. From a client computer, launch a Web browser and browse to the Storage Management  
Appliance using the following format:  
http://<managementappliance_name>  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the SMA software was restored using the Quick Restore CD v2.0, then the default appliance  
name begins with sma and includes all 12 characters (10 characters for Storage Management  
Appliance III) of the appliance serial number.  
The default appliance name for an SMA II begins with sma and includes all 12 characters (10  
characters for Storage Management Appliance III) of the appliance serial number.  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
3. In the Enter Network Password page, type your User Name and Password, and  
click OK.  
The Storage Management Appliance software home page displays.  
4. Click Settings.  
5. Click Maintenance.  
6. Click Install Software.  
An Installation Wizard page displays.  
Note  
SMI-S EVA does not support reinstallation. Uninstall the previous version of SMI-S EVA before  
installing SMI-S EVA v3.2. To uninstall SMI-S EVA, see Uninstalling SMI-S EVA.  
7. Click Next.  
8. Choose CD-ROM Drive on the Storage Management Appliance and click Next.  
9. When prompted, insert the Command View EVA CD in the Storage Management  
Appliance CD-ROM drive.  
10. From the drop-down list, choose hp SMI-S EVA.  
11. Click Next to start the installation.  
The following message displays:  
Installation is in progress.  
The time taken to complete the installation depends on the size of the application and  
the speed of the network connection. After the installation is complete, the following  
message appears:  
86  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Installation is complete.  
Installing hp StorageWorks SMI-S for EVA <Date> <Time>  
Install Complete  
Note  
In some cases, the message, Rebooting this Appliance, displays.  
If the installation fails for any reason, the Storage Management Appliance does not permit  
a subsequent installation attempt for one hour following the failed attempt. Attempting an  
installation during this one hour period displays an error message.  
12. Click Finish.  
13. Verify that an SMI-S EVA entry is displayed on the Manage Tools page, in the Storage  
Management Appliance software.  
To view the Manage Tools page, click Settings on the Storage Management Appliance  
home page, and then click Manage Tools.  
If an SMI-S EVA entry is displayed, the installation is complete.  
If the entry is not displayed, then go to step 8 to repeat the installation procedure.  
Installing from a local disk on the Storage Management Appliance  
To install SMI-S EVA v3.2 software on the Storage Management Appliance, complete the  
following procedure:  
1. Copy the installation file hpSMISEVA_3_2.swp to a shared network drive that is  
accessible from the Storage Management Appliance.  
2. Open a Microsoft Terminal Services session to connect and log on to the Storage  
Management Appliance. If Terminal Services is not available, connect a monitor, mouse,  
and keyboard to the Storage Management Appliance.  
3. Connect from the Storage Management Appliance to the shared network drive that  
contains the file, hpSMISEVA_3_2.swp.  
4. Copy hpSMISEVA_3_2.swp from the shared network drive into the following directory  
on the Storage Management Appliance:  
C:\COMPAQ\SWPInstallKits  
5. Disconnect from the shared network drive and log off Terminal Services.  
6. Disconnect the monitor, keyboard, and mouse.  
7. From a client computer, launch a Web browser and browse to the SMA, using the  
following format:  
http://<managementappliance_name>  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
87  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
The default appliance name for a Storage Management Appliance (hardware version 1.0)  
begins with swma and includes the last 6 characters of the appliance serial number.  
If the Storage Management Appliance software was restored using the Quick Restore CD v2.0,  
then the default appliance name begins with sma and includes all 12 characters (10 characters  
for Storage Management Appliance III) of the appliance serial number.  
The default appliance name for a Storage Management Appliance II begins with sma and  
includes all 12 characters (10 characters for Storage Management Appliance III) of the  
appliance serial number.  
The serial number is displayed on a sticker which is usually pasted to the lower right side of  
the appliance (when viewed from the front).  
8. In the Enter Network Password page, type your User Name and Password, and  
click OK.  
The Storage Management Appliance software home page displays.  
9. Click Settings.  
10. Click Maintenance.  
11. Click Install Software.  
The Installation Wizard welcome page displays.  
Note  
SMI-S EVA does not support reinstallation. Uninstall the previous versions of SMI-S EVA before  
installing SMI-S EVA v3.2. To uninstall SMI-S EVA see Uninstalling SMI-S EVA.  
12. Click Next.  
13. From the Installation Wizard, select Local Disk on the Storage Management Appliance.  
14. Click Next.  
15. From the drop-down list, choose the hpSMISEVA_3_2.swp.  
16. Click Next.  
17. From the drop-down list, choose hp SMI-S EVA.  
18. Click Next to start the installation.  
The following message displays:  
Installation is in progress.  
The time taken to complete the installation depends on the size of the application and  
the speed of the network connection. After the installation completes, the following  
message displays:  
Installation is complete  
Installing hp StorageWorks SMI-S for EVA <Date> <Time>  
Install Complete  
88  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
In some cases, the message, Rebooting this Appliance, is displayed.  
If the installation fails for any reason, the Storage Management Appliance does not permit  
a subsequent installation attempt for one hour following the failed attempt. Attempting an  
installation during this one hour period displays an error message.  
19. Click Finish.  
20. Verify whether an SMI-S EVA entry exists on the Manage Tools page in the Storage  
Management Appliance software.  
To view the Manage Tools page, click Settings on the Storage Management Appliance  
home page, and then click Manage Tools.  
If an SMI-S EVA entry is displayed, the installation is complete.  
If the entry is not displayed, complete one of the following procedures:  
•
•
Go to step 8 and repeat the installation procedure.  
Delete the files in the C:\Program Files\Hewlett-Packard\hp  
SMI-S\EVAProvider folder. Go to step 8 and repeat the installation procedure.  
Note  
The CIMOM, by default, runs on the 5988 port.  
Verifying SMI-S EVA installation  
To verify the SMI-S EVA installation, complete the following procedure:  
1. Verify that hp StorageWorks SMI-S for EVA is listed under Application on the Manage  
Tools page in the Software Management Appliance software.  
To access the Manage Tools page, click Settings on the Storage Management Appliance  
home page and then click Manage Tools.  
2. Verify that the directory C:\Program Files\Hewlett-Packard\SMI-S  
\EVAProvider exists on the Storage Management Appliance.  
Configuring SMI-S EVA  
You must complete the post-installation steps in this section before you can use SMI-S EVA.  
Post installation steps  
After SMI-S EVA is installed, add 127.0.0.1 to the list of recipients who receive events  
generated by every HSV pair connected to the management appliance. This can be done using  
the hp StorageWorks Storage Management Appliance software. In addition, configure the  
event and host notifications as indicated in Configuring event and host notifications.  
The configuration files for setting up the SMI-S EVA service are in the following directory  
where SMI-S is installed: C:\Program Files\Hewlett-Packard\SMI-S\cimom.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
89  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Modify the configuration files as indicated in Table 3.5.  
Table 3.5. Configuration Files  
Description  
Used for configuring the provider.  
File  
EVAprovider.properties  
cim.properties  
JAAS.policy  
CIMOM related parameters for enabling SSL, JAAS and so on.  
Used for configuring an access control list.  
You can manually edit the configuration files by connecting through Windows Terminal  
Services. After editing the configuration parameters, be sure to restart the SMI-S EVA service.  
90  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
EVAprovider.properties  
Configure EVAprovider.properties files as indicated in Table 3.6.  
Table 3.6. Evaprovider.properties  
Item  
Description  
Apiserver  
Server name where the Command View EVA runs (usually  
localhost).  
UserName  
UserName used to connect to the Command View EVA. (This  
field is required if Apiserver is not set to Localhost).  
PortNumber  
PassWord  
Command View EVA runs on 12301 port.  
Password used to connect to the Command View EVA. (This field  
is required if Apiserver is not set to Localhost).  
NameSpace  
DEBUG  
Represents the namespace supported by the provider. The default  
value is root/EVA.  
Enables the debug option if you set its value to true. To  
disable the debug option, set its value to false. If you  
enable the debug option, the debug data, for example,  
xml packets, is stored in the debug files in the CIMOM  
directory. All debug files are stored in the following directory:  
C:\ProgramFiles\Hewlett-Packard\SMI-S\cimom.  
MAX_LOG_FILES  
Indicates the maximum number of log files that are allowed in  
the cimom directory. You can use it to limit the debug data that  
accumulates in the directory. This action removes the old data in  
a cyclic fashion. In addition, the timestamp, which is appended  
as part of the file name, helps in finding the most recent debug  
data file. If you do not specify the value, MAX_LOG_FILES uses  
the default value, 3.  
MAX_LOG_FILESIZE  
Indicates the maximum size of the debug file. If you do not  
specify a value for MAX_LOG_FILESIZE, it uses the default value,  
1MB.  
LIFECYCLE_INDICATION_POLL_FREQUENCY  
Indicates the frequency (in minutes) at which the EVA provider  
queries the underlying device to sense the lifecycle-related  
changes. The minimum permitted value is 2 minutes, and the  
default value is 10 minutes.  
To receive the SMI-S lifecycle indications at a quicker rate, set a  
lower value for this parameter.  
Note: A low value for this property can create an overhead on  
the software. In addition, it can increase the overall response time  
of the Command View EVA and SMI-S EVA provider software.  
Cim.properties file  
Modify the parameters in the cim.properties file as indicated in Table 3.7.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
91  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
Do not modify any parameter that is not listed in Table 3.7.  
Table 3.7. Cim.properties File  
Purpose  
Field  
EnableBasicAuthorization (true or false)  
Set to true for the basic level of authentication and authorization.  
EnableCompleteAuthorization (true or false)  
Set to true for complete authentication and authorization.  
Each command should be authorized before it is executed.  
If EnableCompleteAuthorization is set to true, the value of  
EnableBasicAuthorization is ignored.  
EnableSSL  
Set to true to enable SSL.  
LogResponseSeparate  
LogFilesCount  
Set to true to separate the requests and response packets.  
Set to true to track total number of files and to remove old data  
in a cyclic fashion.  
MaxLogFileSize  
Set to true to indicate the maximum size of the debug file.  
UserAccountsManager.bat  
User accounts are organized into groups, and a set of permissions are assigned to each group  
using JAAS. To manage the user accounts use the script file (UserAccountsManager.bat)  
located in the home directory. This is the directory where the CIM Object Manager is installed.  
Typically, it is in C:\Program Files\Hewlett-Packard\SMI-S\cimom. To find  
the list of switch options supported, run this script file with the -h option.  
To list the available groups and users, execute this command:  
UserAccountsManager -LG  
Note  
There is no other input parameter other than -LG to list the available groups and users. Currently  
the available groups are Administrator and User. There are no commands to add or remove the  
groups. User accounts in the Administrator group have complete control of all operations. User  
accounts in the User group can only execute read-only operations.  
To add a user, execute this command:  
UserAccountsManager -AU -G <Group> -U <UserName> -P  
<Password>  
where:  
-G is the group name for the user.  
-U is the user name.  
-P is Password for the user.  
Example:  
UserAccountsManager -AU -G Administrator -U Tom -P Vanilla2  
92  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
The parameter Group is one of the groups listed by the -LG option. A user name can exist in  
only one group.  
To change a user password, execute this command:  
UserAccountsManager -CP -U <UserName> -O <OldPassword>  
-N <NewPassword>  
where:  
-U is the user name.  
-O is the old password of the user.  
-N is the new password for the user.  
Example:  
UserAccountsManager -CP -U Tom -O Vanilla2 -N Chocolate3  
To remove a user, execute this command:  
UserAccountsManager -DU -U <UserName>  
where:  
-U is the user name.  
Example:  
UserAccountsManager -DU -U Tom  
For help, execute this command:  
UserAccountsManager -h  
where:  
-h is help.  
Configuring Event and Host Notifications  
You can configure event and host notifications using the GUI of the hp StorageWorks Storage  
Management Appliance software.  
Configuring Event Notification  
To configure the event notification, complete the following procedure:  
1. In the home page, select Devices.  
The Devices page displays.  
2. Select command view area.  
The HSV Storage Network Properties page displays.  
3. In the left pane, select one of the subsystems of HSV Storage Network.  
The Initialized Storage System Properties page displays.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
93  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
4. Click Set Options.  
The System Options page displays.  
5. Select Configure event notification.  
The Configure Event Notification page displays. This page contains the following  
sections:  
•
•
Configure events individually  
Configure events using a configuration file  
6. Under the Configure events individually section, select the required events or all the  
events (Critical, Warning, and Normal), and click Configure.  
The Set Event Notification Options page displays.  
7. From the Event Notification List table, select the required events, and click Save  
Changes.  
The Configure Event Notification page displays.  
8. To complete the event notification configuration, click OK.  
Configuring Host Notification  
To configure the host notification, complete the following procedure:  
1. Follow steps 1 through 4 mentioned in Configuring event notification.  
2. Select Configure host notification.  
The Configure Host Notification page displays.  
3. Click Modify host list.  
The Modify Host Notification List page displays.  
4. Under the Add a host to the list section, in the Host Name box, type the host name,  
and click Save Changes.  
The Configure Host Notification page displays.  
5. To complete the host notification configuration, click OK.  
SSL support  
SMI-S EVA uses a SSL server-side certificate to help clients securely communicate with the  
SMI-S server. A self-signed certificate (hpSMIS.cert) is packaged with SMI-S EVA. The  
certificate is located in the following directory:  
C:\Program Files\Hewlett-Packard\SMI-S\cimom.  
The certificate can be replaced with a different certificate by the administrator. Be sure to  
retain the certificate name (hpSMIS.cert). A client that wants to use SSL must copy the  
certificate from C:\Program Files\Hewlett-Packard\SMI-S\cimom and  
put it into its trust store.  
A trust store is a repository of trusted certificates that are recognized by the client program.  
Once the SMI-S certificate is trusted by a client program, the client communicates with the  
SMI-S server using SSL. SSL helps secure the client server communication by providing  
94  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
clients with the ability to authenticate the entity claiming to be the SMI-S server, and also by  
protecting the integrity of the transmitted data.  
Port occupation  
Enabling SSL  
The CIMOM, by default, runs on port 5988 in both, SSL and non-SSL modes. If this port  
is occupied by another process, the CIMOM searches for subsequent ports. For example,  
if port 5988 is occupied, the CIMOM searches for 5989 and 5990 ports. If these ports are  
also occupied, the CIMOM fails to start.  
Enable SSL by setting the EnableSSL property in cim.properties to true. This file is  
located in the directory C:\Program Files\Hewlett-Packard\SMI-S\cimom.  
Once EnableSSL is set to true, all the client connections will use the https protocol.  
If the client is implemented using Java, complete the following procedure to issue the  
certificate:  
1. Import the server certificate into the client trust store. To import the server certificate,  
complete the following procedure:  
a. Copy the server certificate to the client system.  
b. Use the Java keytool to import the certificate into the client trust store.  
$ keytool -import -alias hpsmis -file hpSMIS.cert  
-keystore mytruststore  
2. Enter a password.  
Note  
This password is required for modifying mytruststore in the future. If a trust store does not  
currently exist, the keytool creates the trust store and then imports the specified certificate.  
3. To specify a truststore, execute the following command in the client application  
command line:  
-Djavax.net.ssl.trustStore  
Example:  
$ java -Djavax.net.ssl.trustStore=mytruststore <MyClient>  
<system> root/cimv2 <cimomport> ssl  
4. If the client application is written to update the truststore file programmatically, you must  
type the password (the one used to create the truststore):  
-Djavax.net.ssl.trustStorePassword  
Example:  
$ java -Djavax.net.ssl.trustStore=mytruststore  
-Djavax.net.ssl.trustStorePassword=wbem01 <MyClient>  
<system> root/cimv2 <cimomport> ssl  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
95  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Note  
See Port occupation for more information.  
Viewing certificates using the keytool command  
To view certificates in a certificate file, execute this keytool command.  
$keytool -printcert -file hpSMIS.cert  
Viewing all certificates using the keytool command  
To view all the certificates in a truststore, execute this keytool command.  
$keytool -list -v -keystore mytruststore  
96  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 11: Upgrading Business Copy EVA (if installed)  
Estimated Time to Complete  
45 minutes  
If you installed a Business Copy EVA v2.2 license in Step 7: Loading the add-on licenses  
and your storage solution uses Business Copy EVA on the host servers, upgrade to Business  
Copy EVA v2.2 on your host servers and host agents. For complete upgrade instructions,  
please refer to the following documents:  
•
•
•
•
•
•
•
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP OpenVMS  
Installation Guide  
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP Tru64 UNIX  
Installation Guide  
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP-UX Installation  
Guide  
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for IBM AIX Installation  
Guide  
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for Sun Solaris  
Installation Guide  
HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for Windows Installation  
Guide  
HP StorageWorks Business Copy EVA/MA/EMA Server v2.2 Installation Guide  
If you are running Business Copy EVA and Continuous Access EVA, you should also read HP  
StorageWorks Business Copy EVA/MA/EMA v2.2 Using BC with Continuous Access EVA and  
Data Replication Manager Application Notes.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
97  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 12: Upgrading Continuous Access EVA (if installed)  
Estimated Time to Complete  
45 minutes  
If you installed a Continuous Access EVA v1.1 license in Step 7: Loading the add-on licenses,  
you will have to upgrade Continuous Access EVA on the Storage Management Appliance.  
For complete upgrade instructions, please refer the HP StorageWorks Continuous Access  
User Interface V1.1a Installation Guide.  
Step 13: Migrating Network View to Storage Area Manager  
Estimated Time to Complete  
45 minutes  
If HP SANworks Network View software is installed on your Storage Management Appliance,  
you must migrate your Network View environment into Storage Area Manager.  
For instructions on how to remove Network View from the Storage Management Appliance,  
refer to the “Uninstalling SANworks Applications” section in the HP OpenView Migrating  
Storage Resource Manager, Storage Allocation Reporter, and Network View to Storage Area  
Manager Application Notes.  
Step 14: Installing Storage Node Manager (optional)  
You can install Storage Node Manager on your Storage Management Appliance, after you  
have installed Command View EVA v3.2. When you install Storage Node Manager, you  
must also install the EVA Device Plug-In (DPI). DPI allows the Storage Area Manager to  
support the Enterprise Virtual Array.  
Refer to the HP OpenView Storage Area Manager 3.0 Installation Guide for information on  
how to prepare for and install the Storage Node Manager component.  
Note  
The DPI is not delivered on the Storage Area Manager CD. You can download it from the Storage  
Area Manager DPI website at:http://www.openview.hp.com/products/dpi. Refer to the HP  
OpenView Storage Area Manager EVA Device Plug-In Installation Instructions for information  
on how to plan and install the DPI.  
98  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020  
Step 15: Disabling SNMP notification to the PRS host  
Some Enterprise Virtual Arrays run the Proactive Remote Services (PRS) software to identify  
potential EVA hardware problems. PRS sends information about hardware problems to an  
HP Customer Support Center, which provides a solution.  
The PRS software, prior to EVA v3.0, used trap-based SNMP notification to report event  
information about the EVA. With the release of Enterprise Virtual Array v3.0xx, customers  
are encouraged to upgrade their event reporting functionality with the following tools:  
Proactive Remote Services (PRS) v5.0 and Web-Based Enterprise Services System Event  
Analyzer (WEBES-SEA) v4.3.  
Note  
In some regions, such as Europe, the Middle East, and Africa, the EVAs run Event Viewer EVA (EVE)  
v2.0 and Instant Support Enterprise Edition (ISEE) vA.02.50 daVinci instead of WEBES-SEA and  
PRS as their remote error notification solution. If an EVA is using EVE and ISEE, an HP Authorized  
Service Representative must still disable SNMP-trap notification to the PRS host.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 4. Downgrading the Enterprise Virtual  
Array  
This chapter contains the information about downgrading the product software on your  
storage system to a previous version. Please read the instructions completely before you  
begin the procedure.  
This chapter contains the following:  
•
•
Downgrading the Enterprise Virtual Array to v3.01x  
Downgrading the Enterprise Virtual Array to v2.00x or v3.00x  
Downgrading the Enterprise Virtual Array to v3.01x  
You can downgrade an Enterprise Virtual Array from v3.020 to v3.01x, if you do an offline  
downgrade. That is, there can be no I/O from the applications on the host servers.  
If you are downgrading the Enterprise Virtual Array storage system from v3.020 to v3.01x,  
ensure that your system configuration does not contain any new components or structures that  
are not supported in the VCS v3.01x version. If the storage system does contain unsupported  
components or data structures, remove these data structures before you downgrade to VCS  
v3.01x.  
Estimated Time to Complete  
15 minutes per storage system  
To downgrade the Enterprise Virtual Array system software from version 3.020 to version  
3.01x, perform the following steps:  
1. Launch Command View EVA v3.2.  
2. Stop all applications running on the host machines that have access to the storage system  
you are downgrading. After you have completed the storage system software downgrade,  
you can start the applications on the host machines.  
3. Select the storage system you wish to downgrade.  
101  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 4. Downgrading the Enterprise Virtual Array  
4. Click Code load.  
A confirmation message displays.  
5. Click OK.  
The Code Load Storage System page displays.  
6. Click Browse and select the file containing version 3.01x of the storage system software  
from the installation CD-ROM.  
7. Click Next Step.  
The Code Load Storage System-Page 2 displays.  
8. Click Next Step.  
A confirmation message displays.  
9. Click OK.  
The new storage system software is loaded onto the HSV controllers, and the firmware on  
the associated Fibre Channel drive enclosures is modified.  
The Code Load Storage System-Page 3 displays. The HSV controllers restart.  
Note  
The software loads in parallel on the FC drive enclosures. During the software downgrade,  
the EMUs on the FC drive enclosures might flash red LEDs and sound an alarm. After the  
software downgrade completes, the flashing red LEDs and alarm sound cease. The process  
of downgrading the enclosure software continues in the background after the controller  
software is downgraded.  
During the EMU firmware downgrade, all of the disk drives are listed in the Unmappable  
Hardware folder and all of the disk enclosure bays disappear. The firmware downgrade can  
take up to 10 minutes to complete. After the downgrade has completed, the disk enclosure bays  
are listed under the Disk Enclosure elements. The software loads on the HSV controllers. The  
HSV controllers synchronize using the new software. The Scanning for disks message  
on the controllers’ OCPs indicates that synchronization is taking place.  
10. Click Finish after the HSV controllers have restarted.  
The Command View EVA client refreshes.  
A confirmation message displays.  
11. ClickOK.  
12. Refresh the browser.  
•
•
In Internet Explorer, press the Ctrl key and click Refresh in the tool bar.  
In Netscape Navigator, press the Shift key and click Reload in the tool bar.  
13. Click the storage system icon in the Navigation pane to verify the version of the storage  
system software.  
14. Power down the controllers in the storage system you downgraded.  
15. Power up the next storage system to be downgraded.  
16. Repeat step 3 through step 15 until you have downgraded all storage systems.  
17. Reboot the Storage Management Appliance.  
All of the storage systems in your SAN have now been downgraded.  
102  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 4. Downgrading the Enterprise Virtual Array  
Downgrading the Enterprise Virtual Array to v2.00x or v3.00x  
If you wish to downgrade the existing VCS v3.020 to v2.00x or v3.00x, you may do so if your  
Enterprise Virtual Array contains no data and is uninitialized. You may downgrade the system  
software from v3.020 to v2.00x or v3.00x after you upgrade to Command View EVA v3.2.  
Command View EVA v3.2 is compatible with VCS v2.003 and later.  
Caution  
Do not downgrade your storage system if it has been initialized or contains any data. You  
can only downgrade storage systems that are uninitialized and do not contain any data. If  
you attempt to downgrade an initialized storage system, you will lose any configuration  
information or data in that storage system. All existing data will be destroyed when you  
downgrade from v3.020 to v2.00x or v3.00x.  
Estimated Time to Complete  
15 minutes per storage system  
To downgrade the Enterprise Virtual Array system software from version 3.020 to version  
v2.00x or v3.00x, perform the following steps:  
1. Shut down and power off all presented hosts that have access to the storage system  
you wish to downgrade.  
2. If you are running multiple storage systems in your SAN, shut down all but one of  
the storage systems to be downgraded.  
3. On the HSV controller OCP, select Shutdown/Uninitialize System.  
4. Reboot the Storage Management Appliance.  
5. Open HSV Element Manager (or Command View EVA v3.2, if installed).  
6. Select the storage system you wish to downgrade.  
7. Click Code load.  
A confirmation message displays.  
8. Click OK.  
The Code Load Storage System page displays.  
9. Click Browse and select the file containing version 2.00x or 3.00x of the storage system  
software from the installation CD-ROM.  
10. Click Next Step.  
The Code Load Storage System-Page 2 displays.  
11. Click Next Step.  
A confirmation message displays.  
12. Click OK.  
The new storage system software is loaded onto the HSV controllers, and the firmware on  
the associated Fibre Channel drive enclosures is modified.  
The Code Load Storage System-Page 3 displays. The HSV controllers restart.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
103  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 4. Downgrading the Enterprise Virtual Array  
Note  
The software loads in parallel on the FC drive enclosures. During the software downgrade,  
the EMUs on the FC drive enclosures might flash red LEDs and sound an alarm. After the  
software downgrade completes, the flashing red LEDs and alarm sound cease. The process  
of downgrading the enclosure software continues in the background after the controller  
software is downgraded.  
During the EMU firmware downgrade, all of the disk drives are listed in the Unmappable  
Hardware folder and all of the disk enclosure bays disappear. The firmware downgrade can  
take up to 10 minutes to complete. After the downgrade has completed, the disk enclosure bays  
are listed under the Disk Enclosure elements. The software loads on the HSV controllers. The  
HSV controllers synchronize using the new software. The Scanning for disks message  
on the controllers’ OCPs indicates that synchronization is taking place.  
13. Click Finish after the HSV controllers have restarted.  
The Command View EVA client refreshes.  
A confirmation message displays.  
14. Click OK.  
15. Refresh the browser.  
•
•
In Internet Explorer, press the Ctrl key and click Refresh in the tool bar.  
In Netscape Navigator, press the Shift key and click Reload in the tool bar.  
16. Click the storage system icon in the Navigation pane to verify the version of the storage  
system software.  
17. Power down the controllers in the storage system you downgraded.  
18. Power up the next storage system to be downgraded.  
19. Repeat step 3 through step 18 until you have downgraded all v3.020 storage systems to  
v2.00x or v3.00x.  
20. Reboot the Storage Management Appliance.  
All of the storage systems in your SAN have now been downgraded to v2.00x or v3.00x.  
104  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
This appendix provides a flowchart of the Enterprise Virtual Array software upgrading process.  
105  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix A. Software Upgrade Flowchart  
106  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
107  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
108  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
109  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
110  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
111  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
112  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A. Software Upgrade Flowchart  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
113  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix B. Software Version Worksheet  
As you perform the procedures in this guide, use Table B.1 in this appendix to record the  
necessary software version information and track your product upgrade.  
Table B.1. Software Version Worksheet  
Current Version  
Required Version  
Version After  
Upgrade  
Installation  
Successful?  
Storage  
Management  
Appliance Software  
Command View  
EVA  
Internet Browser  
JRE  
Business Copy EVA  
license key  
Continuous Access  
EVA license key  
Virtual Controller  
Software  
EMU firmware  
115  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix B. Software Version Worksheet  
Notes  
116  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix C. Troubleshooting SMI-S EVA  
Starting and stopping SMI-S EVA  
You can manually start and stop SMI-S EVA from the Storage Management Appliance  
Manage Tools page.  
To start or stop the SMI-S EVA service, perform the following steps:  
1. Click Settings on the Storage Management Appliance home page.  
The Settings page displays.  
2. Click Manage Tools on the Settings page.  
The Manage Tools page appears.  
3. Click the check box next to hp StorageWorks SMI-S for EVA and click Start/Stop  
under Tasks.  
117  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix C. Troubleshooting SMI-S EVA  
Troubleshooting SMI-S EVA  
This section explains the commonly-occurring problems that you may face with SMI-S EVA.  
Table C.1. Troubleshooting Tips for SMI-S EVA  
Item  
Action  
SMI-S EVA Service failed to start.  
Check the service registration.  
Check the event log details.  
SMI-S EVA Service is not able to populate Check to see if the directory C:\Program Files\Hewlett-  
data.  
Packard\SMI-S\cimom\persitence\classes\root\EVA  
is empty. If the directory is empty, load the mofs  
by invoking the batch file LoadEvaMofs.bat in  
C:\Program Files\Hewlett-Packard\SMI-S\ EVAProvider  
Ensure that the Storage Management Appliance name and  
port number are correct.  
SMIS-EVA failed to retrieve data.  
Check whether the appliance is active or passive. If the  
appliance is passive, access to the array is limited; only the  
enumeration of storage cells work.  
Check whether the Command View EVA is running from the  
Storage Management Appliance Manage Tools page (select  
Settings->Manage Tools).  
Ensure that the Command View EVA and hp StorageWorks  
SMI-S for EVA applications are running. If any of these  
applications are not running, select the application, and click  
Start.  
118  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix D. Storage Networking Industry  
Association Public License  
STORAGE NETWORKING INDUSTRY ASSOCIATION  
PUBLIC LICENSE  
Version 1.1  
________________________  
1. Definitions.  
1.1 "Commercial Use" means distribution or otherwise making the Covered Code available to  
a third party.  
1.2 "Contributor" means each entity that creates or contributes to the creation of Modifications.  
1.3 "Contributor Version" means the combination of the Original Code, prior Modifications  
used by a Contributor, and the Modifications made by that particular Contributor.  
1.4 "Covered Code" means the Original Code or Modifications or the combination of the  
Original Code and Modifications, in each case including portions thereof.  
1.5 "Electronic Distribution Mechanism" means a mechanism generally accepted in the  
software development community for the electronic transfer of data.  
1.6 "Executable" means Covered Code in any form other than Source Code.  
1.7 "Initial Developer" means the individual or entity identified as the Initial Developer in the  
Source Code notice required by Exhibit A.  
1.8 "Larger Work" means a work which combines Covered Code or portions thereof with code  
not governed by the terms of this License.  
1.9 "License" means this document.  
119  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix D. Storage Networking Industry Association Public License  
1.10 "Licensable" means having the right to grant, to the maximum extent possible, whether at  
the time of the initial grant or subsequently acquired, any and all of the rights conveyed herein.  
1.11 "Modifications" means any addition to or deletion from the substance or structure of  
either the Original Code or any previous Modifications. When Covered Code is released as a  
series of files, a Modification is:  
A. Any addition to or deletion from the contents of a file containing Original Code or  
previous Modifications.  
B. Any new file that contains any part of the Original Code or previous Modifications.  
1.12 "Original Code" means Source Code of computer software code which is described in  
the Source Code notice required by Exhibit A as Original Code, and which, at the time of its  
release under this License is not already Covered Code governed by this License.  
1.13 "Patent Claims" means any patent claim(s), now owned or hereafter acquired, including  
without limitation, method, process, and apparatus claims, in any patent Licensable by grantor.  
1.14 "Source Code" means the preferred form of the Covered Code for making modifications  
to it, including all modules it contains, plus any associated interface definition files, scripts  
used to control compilation and installation of an Executable, or source code differential  
comparisons against either the Original Code or another well known, available Covered  
Code of the Contributor’s choice. The Source Code can be in a compressed or archival  
form, provided the appropriate decompression or de-archiving software is widely available  
for no charge.  
1.15 "You" (or "Your") means an individual or a legal entity exercising rights under, and  
complying with all of the terms of, this License or a future version of this License issued under  
Section 6.1. For legal entities, "You" includes any entity which controls, is controlled by, or  
is under common control with You. For purposes of this definition, "control" means (a) the  
power, direct or indirect, to cause the direction or management of such entity, whether by  
contract or otherwise, or (b) ownership of more than fifty percent (50%) of the outstanding  
shares or beneficial ownership of such entity.  
2. Source Code License.  
2.1 The Initial Developer Grant. The Initial Developer hereby grants You a world-wide,  
royalty-free, non-exclusive license, subject to third party intellectual property claims:  
a. under intellectual property rights (other than patent or trademark) Licensable by Initial  
Developer to use, reproduce, modify, display, perform, sublicense and distribute the  
Original Code (or portions thereof) with or without Modifications, and/or as part of a  
Larger Work; and  
b. under Patents Claims infringed by the making, using or selling of Original Code, to  
make, have made, use, practice, sell, and offer for sale, and/or otherwise dispose of  
the Original Code (or portions thereof).  
c. the licenses granted in this Section 2.1(a) and (b) are effective on the date Initial  
Developer first distributes Original Code under the terms of this License.  
d. Notwithstanding Section 2.1(b) above, no patent license is granted: 1) for code that  
You delete from the Original Code; 2) separate from the Original Code; or 3) for  
infringements caused by: i) the modification of the Original Code or ii) the combination  
of the Original Code with other software or devices.  
120  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D. Storage Networking Industry Association Public License  
2.2 Contributor Grant. Subject to third party intellectual property claims, each Contributor  
hereby grants You a world-wide, royalty-free, non-exclusive license  
a. under intellectual property rights (other than patent or trademark) Licensable by  
Contributor, to use, reproduce, modify, display, perform, sublicense and distribute the  
Modifications created by such Contributor (or portions thereof) either on an unmodified  
basis, with other Modifications, as Covered Code and/or as part of a Larger Work; and  
b. under Patent Claims infringed by the making, using, or selling of Modifications made  
by that Contributor either alone and/or in combination with its Contributor Version (or  
portions of such combination), to make, use, sell, offer for sale, have made, and/or  
otherwise dispose of: 1) Modifications made by that Contributor (or portions thereof);  
and 2) the combination of Modifications made by that Contributor with its Contributor  
Version (or portions of such combination).  
c. the licenses granted in Sections 2.2(a) and 2.2(b) are effective on the date Contributor  
first makes Commercial Use of the Covered Code.  
d. Notwithstanding Section 2.2(b) above, no patent license is granted: 1) for any code that  
Contributor has deleted from the Contributor Version; 2) separate from the Contributor  
Version; 3) for infringements caused by: i) third party modifications of Contributor  
Version or ii) the combination of Modifications made by that Contributor with other  
software (except as part of the Contributor Version) or other devices; or 4) under  
Patent Claims infringed by Covered Code in the absence of Modifications made by  
that Contributor.  
3. Distribution Obligations.  
3.1 Application of License. The Modifications which You create or to which You contribute  
are governed by the terms of this License, including without limitation Section 2.2. The  
Source Code version of Covered Code may be distributed only under the terms of this License  
or a future version of this License released under Section 6.1, and You must include a copy of  
this License with every copy of the Source Code You distribute. You may not offer or impose  
any terms on any Source Code version that alters or restricts the applicable version of this  
License or the recipients’ rights hereunder. However, You may include an additional document  
offering the additional rights described in Section 3.5.  
3.2 Availability of Source Code. Any Modification which You create or to which You  
contribute must be made available in Source Code form under the terms of this License  
either on the same media as an Executable version or via an accepted Electronic Distribution  
Mechanism to anyone to whom you made an Executable version available; and if made  
available via Electronic Distribution Mechanism, must remain available for at least twelve  
(12) months after the date it initially became available, or at least six (6) months after a  
subsequent version of that particular Modification has been made available to such recipients.  
You are responsible for ensuring that the Source Code version remains available even if the  
Electronic Distribution Mechanism is maintained by a third party.  
3.3 Description of Modifications. You must cause all Covered Code to which You contribute to  
contain a file documenting the changes You made to create that Covered Code and the date of  
any change. You must include a prominent statement that the Modification is derived, directly  
or indirectly, from Original Code provided by the Initial Developer and including the name of  
the Initial Developer in (a) the Source Code, and (b) in any notice in an Executable version or  
related documentation in which You describe the origin or ownership of the Covered Code.  
3.4 Intellectual Property Matters.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
121  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D. Storage Networking Industry Association Public License  
a. Third Party Claims. If Contributor has actual knowledge that a license under a third  
party’s intellectual property rights is required to exercise the rights granted by such  
Contributor under Sections 2.1 or 2.2, Contributor must include a text file with the Source  
Code distribution titled "LEGAL" which describes the claim and the party making the  
claim in sufficient detail that a recipient will know whom to contact. If Contributor  
obtains such knowledge after the Modification is made available as described in Section  
3.2, Contributor shall promptly modify the LEGAL file in all copies Contributor makes  
available thereafter.  
b. Contributor API’s. If Contributor’s Modifications include an application programming  
interface and Contributor has actual knowledge of patent licenses which are reasonably  
necessary to implement that API, Contributor must also include this information in  
the LEGAL file.  
c. Representations. Contributor represents that, except as disclosed pursuant to Section  
3.4(a) above, Contributor believes that Contributor’s Modifications are Contributor’s  
original creation(s) and/or Contributor has sufficient rights to grant the rights conveyed  
by this License.  
3.5 Required Notices. You must duplicate the notice in Exhibit A in each file of the Source  
Code. If it is not possible to put such notice in a particular Source Code file due to its structure,  
then You must include such notice in a location (such as a relevant directory) where a user  
would be most likely to look for such a notice. If You created one or more Modification(s)  
You may add your name as a Contributor to the notice described in Exhibit A. You must  
also duplicate this License in any documentation for the Source Code where You describe  
recipients’ rights or ownership rights relating to Covered Code. You may choose to offer,  
and to charge a fee for, warranty, support, indemnity or liability obligations to one or more  
recipients of Covered Code. However, You may do so only on Your own behalf, and not on  
behalf of the Initial Developer or any Contributor. You must make it absolutely clear that  
any such warranty, support, indemnity or liability obligation is offered by You alone, and  
You hereby agree to indemnify the Initial Developer and every Contributor for any liability  
(excluding any liability arising from intellectual property claims relating to the Covered  
Code) incurred by the Initial Developer or such Contributor as a result of warranty, support,  
indemnity or liability terms You offer.  
3.6 Distribution of Executable Versions. You may distribute Covered Code in Executable  
form only if the requirements of Section 3.1-3.5 have been met for that Covered Code, and if  
You include a notice stating that the Source Code version of the Covered Code is available  
under the terms of this License, including a description of how and where You have fulfilled  
the obligation of Section 3.2. The notice must be conspicuously included in any notice in an  
Executable version, related documentation or collateral in which You describe recipients’  
rights relating to the Covered Code. You may distribute the Executable version of Covered  
Code or ownership rights under a license of Your choice, which may contain terms different  
from this License, provided that You are in compliance with the terms of this License and  
that the license for the Executable version does not attempt to limit or alter the recipient’s  
rights in the Source Code version from the rights set forth in this License. If You distribute  
the Executable version under a different license You must make it absolutely clear that any  
terms which differ from this License are offered by You alone, not by the Initial Developer or  
any Contributor. You hereby agree to indemnify the Initial Developer and every Contributor  
for any liability (excluding any liability arising from intellectual property claims relating to  
the Covered Code) incurred by the Initial Developer or such Contributor as a result of any  
such terms You offer.  
3.7 Larger Works. You may create a Larger Work by combining Covered Code with other  
code not governed by the terms of this License and distribute the Larger Work as a single  
122  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D. Storage Networking Industry Association Public License  
product. In such a case, You must make sure the requirements of this License are fulfilled for  
the Covered Code.  
4. Inability to Comply Due to Statute or Regulation. If it is impossible for You to comply  
with any of the terms of this License with respect to some or all of the Covered Code due  
to statute, judicial order, or regulation then You must: (a) comply with the terms of this  
License to the maximum extent possible; and (b) describe the limitations and the code they  
affect. Such description must be included in the LEGAL file described in Section 3.4 and  
must be included with all distributions of the Source Code. Except to the extent prohibited  
by statute or regulation, such description must be sufficiently detailed for a recipient of  
ordinary skill to be able to understand it.  
5. Application of this License. This License applies to code to which the Initial Developer  
has attached the notice in Exhibit A and to related Covered Code.  
6. Versions of the License.  
6.1 New Versions. The Storage Networking Industry Association (the "SNIA") may publish  
revised and/or new versions of the License from time to time. Each version will be given a  
distinguishing version number.  
6.2 Effect of New Versions. Once Covered Code has been published under a particular  
version of the License, You may always continue to use it under the terms of that version.  
You may also choose to use such Covered Code under the terms of any subsequent version of  
the License published by the SNIA. No one other than the SNIA has the right to modify the  
terms applicable to Covered Code created under this License.  
6.3 Derivative Works. If You create or use a modified version of this License (which you  
may only do in order to apply it to code which is not already Covered Code governed by this  
License), You must (a) rename Your license so that the phrases "Storage Networking Industry  
Association," "SNIA," or any confusingly similar phrase do not appear in your license (except  
to note that your license differs from this License) and (b) otherwise make it clear that Your  
version of the license contains terms which differ from the SNIA Public License. (Filling in  
the name of the Initial Developer, Original Code or Contributor in the notice described in  
Exhibit A shall not of themselves be deemed to be modifications of this License.)  
7. DISCLAIMER OF WARRANTY. COVERED CODE IS PROVIDED UNDER THIS  
LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES  
THAT THE COVERED CODE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR  
A PARTICULAR PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO  
THE QUALITY AND PERFORMANCE OF THE COVERED CODE IS WITH YOU.  
SHOULD ANY COVERED CODE PROVE DEFECTIVE IN ANY RESPECT, YOU  
(NOT THE INITIAL DEVELOPER OR ANY OTHER CONTRIBUTOR) ASSUME  
THE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. THIS  
DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS  
LICENSE. NO USE OF ANY COVERED CODE IS AUTHORIZED HEREUNDER  
EXCEPT UNDER THIS DISCLAIMER.  
8. TERMINATION.  
8.1 This License and the rights granted hereunder will terminate automatically if You fail to  
comply with terms herein and fail to cure such breach within a reasonable time after becoming  
aware of the breach. All sublicenses to the Covered Code which are properly granted shall  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
123  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D. Storage Networking Industry Association Public License  
survive any termination of this License. Provisions which, by their nature, must remain in  
effect beyond the termination of this License shall survive.  
8.2 If You initiate litigation by asserting a patent infringement claim (excluding declaratory  
judgment actions) against Initial Developer or a Contributor (the Initial Developer or  
Contributor against whom You file such action is referred to as "Participant") alleging that:  
a. (a) such Participant’s Contributor Version directly or indirectly infringes any patent, then  
any and all rights granted by such Participant to You under Sections 2.1 and/or 2.2 of this  
License shall, upon 60 days notice from Participant terminate prospectively, unless if  
within 60 days after receipt of notice You either: (i) agree in writing to pay Participant  
a mutually agreeable reasonable royalty for Your past and future use of Modifications  
made by such Participant, or (ii) withdraw Your litigation claim with respect to the  
Contributor Version against such Participant. If within 60 days of notice, a reasonable  
royalty and payment arrangement are not mutually agreed upon in writing by the parties  
or the litigation claim is not withdrawn, the rights granted by Participant to You under  
Sections 2.1 and/or 2.2 automatically terminate at the expiration of the 60 day notice  
period specified above.  
8.3 If You assert a patent infringement claim against Participant alleging that such Participant’s  
Contributor Version directly or indirectly infringes any patent where such claim is resolved  
(such as by license or settlement) prior to the initiation of patent infringement litigation, then  
the reasonable value of the licenses granted by such Participant under Sections 2.1 or 2.2 shall  
be taken into account in determining the amount or value of any payment or license.  
8.4 In the event of termination under Sections 8.1 or 8.2 above, all end user license agreements  
(excluding distributors and resellers) which have been validly granted by You or any  
distributor hereunder prior to termination shall survive termination.  
9. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES AND UNDER NO  
LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT,  
OR OTHERWISE, SHALL YOU, THE INITIAL DEVELOPER, ANY OTHER  
CONTRIBUTOR, OR ANY DISTRIBUTOR OF COVERED CODE, OR ANY  
SUPPLIER OF ANY OF SUCH PARTIES, BE LIABLE TO ANY PERSON FOR ANY  
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY  
CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF  
GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION,  
OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN  
IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF  
SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO  
LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH  
PARTY’S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH  
LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS  
EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.  
10. U.S. GOVERNMENT END USERS. The Covered Code is a "commercial item," as that  
term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of "commercial computer software"  
and "commercial computer software documentation," as such terms are used in 48 C.F.R.  
12.212 (Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through  
227.7202-4 (June 1995), all U.S. Government End Users acquire Covered Code with only  
those rights set forth herein.  
11. MISCELLANEOUS This License represents the complete agreement concerning subject  
matter hereof. If any provision of this License is held to be unenforceable, such provision  
124  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D. Storage Networking Industry Association Public License  
shall be reformed only to the extent necessary to make it enforceable. This License shall be  
governed by California law provisions (except to the extent applicable law, if any, provides  
otherwise), excluding its conflict-of-law provisions. The application of the United Nations  
Convention on Contracts for the International Sale of Goods is expressly excluded. Any  
law or regulation which provides that the language of a contract shall be construed against  
the drafter shall not apply to this License.  
12. RESPONSIBILITY FOR CLAIMS. As between Initial Developer and the Contributors,  
each party is responsible for claims and damages arising, directly or indirectly, out of its  
utilization of rights under this License and You agree to work with Initial Developer and  
Contributors to distribute such responsibility on an equitable basis. Nothing herein is intended  
or shall be deemed to constitute any admission of liability.  
13. MULTIPLE-LICENSED CODE. Initial Developer may designate portions of the  
Covered Code as "Multiple-Licensed". "Multiple-Licensed" means that the Initial Developer  
permits you to utilize portions of the Covered Code under Your choice of this License or the  
alternative licenses, if any, specified by the Initial Developer in the file described in Exhibit A.  
14. ACCEPTANCE. This License is accepted by You if You retain, use, or distribute the  
Covered Code for any purpose.  
EXHIBIT A -The SNIA Public License.  
The contents of this file are subject to the SNIA Public License Version 1.0 (the "License");  
you may not use this file except in compliance with the License. You may obtain a  
copy of the License at/http://www.snia.org/English/Resources/Code/OpenSource.html  
<http://www.snia.org/English/Resources/Code/OpenSource.html>Software distributed  
under the License is distributed on an "AS IS" basis, WITHOUT WARRANTY OF ANY  
KIND, either express or implied. See the License for the specific language governing rights  
and limitations under the License.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
125  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Glossary  
This glossary defines terms used in this guide or related to this product and is not a  
comprehensive glossary of computer terms.  
active member of a virtual  
disk family  
An active member of a virtual disk family is a simulated disk drive created  
by the controllers as storage for one or more hosts. An active member of a  
virtual disk family is accessible by one or more hosts for normal storage. An  
active virtual disk member and its snapshot, if one exists, constitute a virtual  
disk family. An active member of a virtual disk family is the only necessary  
member of a virtual disk family.  
Command View EVA  
controller  
The graphical user interface (GUI) through which a user can control and  
monitor a storage system. Command View EVA can be installed on more  
than one storage management appliance in a fabric. Each installation is a  
management agent. The client for the agent is a standard Web browser.  
A hardware/firmware device that manages communications between host  
systems and other devices. Controllers typically differ by the type of interface  
to the host and provide functions beyond those the devices support.  
controller event  
A significant occurrence involving any storage system hardware or software  
component reported by the controller to Command View EVA.  
controller pair  
Two interconnected controller modules which together control a physical disk  
array. A controller pair and the disk array together constitute a storage system.  
corrective action code  
CRITICAL Condition  
A Command View EVA graphical user interface (GUI) display component  
that defines the action required to correct a problem.  
A disk drive enclosure EMU condition that occurs when one or more  
disk drive enclosure elements have failed or are operating outside of  
their specifications. The failure of the element makes continued normal  
operation of at least some elements in the enclosure impossible. Some  
enclosure elements may be able to continue normal operations. Only  
an UNRECOVERABLE condition has precedence. This condition has  
precedence over NONCRITICAL errors and INFORMATION condition.  
127  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Glossary  
disk drive enclosure  
A unit that holds storage system devices such as disk drives, power supplies,  
blowers, I/O modules, transceivers, or EMUs.  
disk drive enclosure event  
A significant operational occurrence involving a hardware or software  
component in the disk drive enclosure. The disk drive enclosure EMU reports  
these events to the controller for processing.  
disk group  
A physical disk drive set or pool in which a virtual disk is created. A disk  
group may contain all the physical disk drives in a controller pair array or a  
subset of the array.  
EIP  
Event Information Packet. The event information packet is an HSV element  
hexadecimal character display that defines how an event was detected. Also  
called the EIP type.  
Element Manager GUI  
The graphical user interface (GUI) through which a user can control and  
monitor a storage system. Command View EVA can be installed on more  
than one storage management appliance in a fabric. Each installation is a  
management agent. The client for the agent is a standard Web browser.  
element  
EMU  
1. In a disk drive enclosure, a device such as an EMU, power supply, disk,  
blower, or I/O module. The object can be controlled, interrogated, or  
described by the enclosure services process.  
2. In the Storage Management Appliance software, a controllable object,  
such as the Enterprise storage system.  
Environmental Monitoring Unit. An element which monitors the status of an  
enclosure, including the power, air temperature, and blower status. The EMU  
detects problems and displays and reports these conditions to a user and the  
controller. In some cases, the EMU implements corrective actions.  
enclosure  
A unit used to hold various storage system devices, such as disk drives,  
controllers, power supplies, an EMU, I/O modules, or blowers.  
Enterprise Virtual Array  
The Enterprise Virtual Array is a product that consists of one or more storage  
systems. Each storage system consists of a pair of HSV controllers and the  
disk drives they manage. A storage system within the Enterprise Virtual Array  
can be formally referred to as an Enterprise storage system, or generically  
referred to as the storage system.  
Enterprise Virtual Array rack A unit that holds controller enclosures, disk drive enclosures, power  
distribution supplies, and enclosure address buses that, combined, comprise  
an Enterprise storage system solution. Also called the Enterprise storage  
system rack.  
See also rack.  
event  
Any significant change in the state of the Enterprise Storage System hardware  
or software component reported by the controller to Command View EVA.  
See also controller event, disk drive enclosure event, management agent  
event, and termination event.  
fabric  
A Fibre Channel fabric switch or two or more interconnected Fibre Channel  
switches that allow data transmission.  
Fibre Channel  
A data transfer architecture designed for mass storage devices and other  
peripheral devices that require very high bandwidth.  
128  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Glossary  
Gb  
Gigabit. A measurement of the rate at which the transfer of bits of data  
occurs. Sometimes referred to as Gbps. Nominally, a Gb is a transfer rate of  
1,000,000,000 (10 ) bits per second.  
9
For Fibre Channel transceivers or FC loops the Gb transfer rates are:  
•
•
1 Gb is a transmission rate of 1,062,500,000 bits per second.  
2 Gb is a transmission rate of 2,125,000,000 bits per second.  
GUI  
Graphical User Interface. Software that displays the status of a storage system  
and allows its user to control the storage system.  
host  
A computer that runs user applications and uses (or can potentially use) one  
or more virtual disks created and presented by the controller pair.  
HSV Element Manager  
The graphical user interface (GUI) through which a user can control and  
monitor a storage system. HSV Element Manager can be installed on more  
than one storage management appliance in a fabric. Each installation is a  
management agent. The client for the agent is a standard Web browser.  
Versions later than 2.0 are called Command View EVA.  
I/O module  
initialization  
Input/Output module. The enclosure element that is the FC-AL interface to  
the host or controller. I/O modules are bus speed specific, either 1 Gb or 2 Gb.  
A process that prepares a storage system for use. Specifically, the system  
binds the controllers together as an operational pair and establishes  
preliminary data structures on the disk array. Initialization also sets up the  
first disk group, called the default disk group.  
LED  
Light Emitting Diode. A semiconductor diode, used in an electronic display,  
that emits light when a voltage is applied to it.  
license key  
logon  
A WWN-encoded sequence that is obtained from the license key fulfillment  
website.  
Also called login, a procedure whereby a user or network connection is  
identified as being an authorized network user or participant.  
management agent  
The Command View EVA software that controls and monitors the Enterprise  
Storage System. The software can exist on more than one management  
appliance in a fabric. Each installation is a management agent.  
management agent event  
A significant occurrence to or within the management agent software, or an  
initialized storage cell controlled or monitored by the management agent.  
metadata  
OCP  
Information that a controller pair writes on the disk array. This information is  
used to control and monitor the array and is not readable by the host.  
Operator Control Panel. The element that displays the controller’s status  
using LEDs and an LCD. Information selection and data entry is controlled  
by the OCP pushbuttons.  
offline upgrade  
During an offline upgrade of the storage system software, VCS is upgraded  
on the HSV controllers, while there is no I/O from the applications on the host  
servers. During offline upgrades the HSV controllers are rebooted.  
Offline upgrades are required when the HSV controllers or Storage  
Management Appliance must be rebooted after loading VCS or other software.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
129  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Glossary  
Also called a shutdown upgrade.  
online upgrade  
During an online upgrade of the storage system software, VCS is upgraded on  
the HSV controllers, while they are still receiving I/O from the applications  
on the host servers. During a VCS online upgrade, the HSV controllers do  
reboot at the same time (usually within host OS timeout periods).  
Online upgrades should be conducted at off peak hours. Database applications  
with access to the storage system should not be running.  
See also rolling upgrade.  
OpenView Storage  
Management Appliance  
Software  
A centralized, appliance-based monitoring and management interface that  
supports multiple applications, operating systems, hardware platforms,  
storage systems, tape libraries, and SAN-related interconnect devices. It is  
included in, and resides on, the OpenView Storage Management Appliance, a  
single aggregation point for data management.  
password  
A security interlock where the purpose is to allow:  
•
•
A management agent to control only certain storage systems  
Only certain management agents to control a storage system.  
physical disk  
A disk drive mounted in a disk drive enclosure that communicates with a  
controller pair through the device-side Fibre Channel loops. A physical disk  
is hardware with embedded software, as opposed to a virtual disk, which is  
constructed by the controllers. Only the controllers can communicate directly  
with the physical disks. The physical disks, in aggregate, are called the array  
and constitute the storage pool from which the controllers create virtual disks.  
push button  
rack  
A switch that is engaged or disengaged when it is pressed.  
A floor-standing structure primarily designed for, and capable of, holding and  
supporting storage system equipment. All racks provide for the mounting of  
panels per Electronic Industries Alliance (EIA) Standard RS–310–C.  
rolling upgrade  
During a rolling upgrade of the storage system software, VCS is upgraded on  
the HSV controllers, while they are still receiving I/O from the applications  
on the host servers. The HSV controllers are upgraded one controller at  
a time, using the native redundancy of the EVA to provide continuous  
communication with the hosts.  
See also online upgrade.  
SAN  
Storage Area Network.  
snapshot  
A temporary virtual disk (Vdisk) that reflects the contents of another virtual  
disk at a particular point in time. A snapshot operation is only done on an  
active virtual disk. Up to seven snapshots of an active virtual disk can exist at  
any point. The active disk and its snapshot constitute a virtual family.  
storage system software  
termination event  
The storage system software consists of VCS and EMU firmware.  
An occurrences that causes the storage system to cease operation.  
uninitialized system  
A state in which the storage system is not ready for use.  
See also initialization.  
130  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Glossary  
VCS  
Virtual Controller Software. Provides storage controller software capability  
for the HSV controller.  
Vdisk  
Virtual Disk. A simulated disk drive created by the controllers as storage for  
one or more hosts. The virtual disk characteristics, chosen by the storage  
administrator, provide a specific combination of capacity, availability,  
performance, and accessibility. A controller pair simulates the characteristics  
of the virtual disk by deploying the disk group from which the virtual disk  
was created. The host computer sees the virtual disk as “real,” with the  
characteristics of an identical physical disk.  
virtual disk family  
Vraid0  
A grouping that consists of a virtual disk and its snapshot, if a snapshot exists.  
The original virtual disk is called the active disk. When you first create a  
virtual disk family, the only member is the active disk.  
A virtualization technique that provides no data protection. A data host is  
broken down into chunks and distributed on the disks comprising the disk  
group from which the virtual disk was created. Reading and writing to  
a Vraid0 virtual disk is very fast and makes the fullest use of the available  
storage, but there is no data protection (redundancy) unless there is parity.  
Vraid1  
Vraid5  
A virtualization technique that provides the highest level of data protection.  
All data blocks are mirrored or written twice on separate physical disks. For  
read requests, the block can be read from either disk, which can increase  
performance. Mirroring takes the most storage space because twice the  
storage capacity must be allocated for a given amount of data.  
A virtualization technique that uses parity striping to provide moderate data  
protection. Parity is a data protection mechanism for a striped virtual disk. A  
striped virtual disk is one where the data to and from the host is broken down  
into chunks and distributed on the physical disks comprising the disk group in  
which the virtual disk was created. If the striped virtual disk has parity, another  
chunk (a parity chunk) is calculated from the set of data chunks and written to  
the physical disks. If one of the data chunks becomes corrupted, the data can  
be reconstructed from the parity chunk and the remaining data chunks.  
WWN  
World Wide Name. A unique Fibre Channel identifier consisting of a  
16-character hexadecimal number. A WWN is required for each Fibre  
Channel communication port.  
hp StorageWorks Enterprise Virtual Array Updating Product  
Software Instructions  
131  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
Index  
Symbols  
5% free disk space, 36  
, 13, 18  
A
Add a license page, 71  
add-on licenses, 28  
adding licenses, 70  
administrator privileges, 45  
administrator privileges, Storage Management Appliance, 41  
agent options, using, 48  
antivirus software, 21  
appliance names, 41, 45, 52  
application I/O, stopping, 74  
application timeouts, 29  
array, checking for errors, 31  
audience, 10  
audience description, 16  
Audit log, 41  
authorized reseller, HP, 13  
B
back up data, 39  
browser upgrade, 69  
browsers  
recommended versions, 20  
refreshing, 81  
Business Copy EVA, 28  
stopping, 56  
upgrading, 97  
Business Copy EVA licenses, 20, 28  
Business Copy EVA v2.2, 21  
133  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Index  
C
CA EVA v1.1, 21  
caution, downgrading storage system, 30, 103  
CD-ROM installation, Storage Management Appliance software, 44  
checking EVA health, time estimate, 31  
checking EVA status, 31  
checking free disk space, 36  
checking hardware status, 31  
checking Vraid protection, 39  
code load restrictions, 76  
Code Load Storage System-Page 1, 77  
Code Load Storage System-Page 2, 78  
Code Load Storage System-Page 3, 80  
Command View EVA  
checking hardware, 31  
checking version, 67  
compatible with Storage Management Appliance, 27  
compatible with VCS, 26  
disabling passwords, 48  
enabling passwords, 82  
installing by CD-ROM, 57  
installing by FTP server, 62  
installing by local disk, 64  
kit, 19  
Command View EVA Interactive Help, 17  
Command View EVA v3.1, recommend software versions, 25  
Command View EVA, hardware compatibility, 25  
Command View EVA, online help, 68  
Command View EVA, upgrade paths, 51  
Continuous Access EVA, 28  
Continuous Access EVA licenses, 20, 28  
Continuous Access EVA user interface, stopping, 56  
Continuous Access EVA, upgrading, 98  
controller documentation, 17  
Controller Event log, 35  
Controller Events page, 35  
controller events, checking log, 34  
controller reboots, 29  
conventions  
document, 10  
equipment symbols, 11  
text symbols, 10  
corrective action codes, 35  
Critical event check, 34  
D
data protection, Vdisk, 39  
default appliance names, 41, 45, 52  
default log size, Storage Management Appliance software, 40  
Devices page, 61, 66  
Disable Password Access to Storage System page, 49  
disabling passwords, 48  
134  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
disabling SNMP notification, 99  
disk group configuration, 35  
Disk Group Properties page, 36  
document  
conventions, 10  
prerequisites, 18  
Documentation CD, 17  
documentation references, 17  
documents  
reference, 22  
related, 17  
downgrade caution, 30, 103  
DPI, 98  
DPI website, 98  
drive enclosure firmware, 79  
E
EMU  
upgrading firmware, 80  
EMU firmware upgrade, 79  
EMU, checking status, 31  
Enable Password Access to a Storage System page, 82  
enabling passwords, 82  
enabling scripts, 47  
Environmental Monitoring Unit, checking status, 31  
equipment symbols, 11  
eTrust InoculateIT, 21  
EVA Device Plug-In, 98  
EVA type, VCS compatibility, 27  
EVA types, 27  
EVA user guide, location, 17  
EVA, health check, 31  
EVA3000 compatible licenses, 28  
EVA3000 documentation website, 16  
EVA3000, with VCS, 27  
EVA5000 compatible licenses, 28  
EVA5000 documentation, 17  
EVA5000, with VCS, 27  
EVE, 99  
Event log, 41  
Event Viewer EVA, 99  
F
FCA drivers, 47  
filename, VCS, 77  
firmware tracking, 115  
flowchart, upgrade process, 105  
free capacity check, 36  
free disk space, 36  
FTP installation method, 62  
135  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
G
getting help, 13  
H
hardware errors, 31  
hardware status, 75  
help, obtaining, 13  
Home page, 52  
host I/O, stopping, 74  
host kits, release notes, 23, 25  
host server documentation, 23  
host server kits, 19, 47  
host server upgrade, 47  
host server upgrades, time estimates, 47  
HP  
authorized reseller, 13  
storage website, 13  
technical support, 13  
HP OpenView Storage Management Appliance Software Update Installation Card, 41  
HP-UX kit, 19, 47  
HP-UX, Netscape Navigator versions, 20  
HSV controller types, 18  
HSV Controllers  
rebooting during upgrades, 29  
HSV Element Manager  
upgrading, 26, 51  
HSV100 controller, documentation, 17  
HSV110 controller, documentation, 17  
I
IBM AIX kit, 19, 47  
Initialized Storage System Properties page, 75  
Installation wizard, 42, 58  
Instant Support Enterprise Edition, 99  
internet browsers  
recommended versions, 20  
refreshing, 81  
upgrading, 69  
Internet Explorer  
recommended versions, 20  
refreshing, 81  
ISEE, 99  
J
Java Runtime Environment, recommended versions, 20  
JRE, recommended versions, 20  
JRE, upgrading, 69  
K
kits, platform, 19  
136  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
kits, required, 18  
kits, software, 18  
L
l, 82  
LEDs, checking status, 31  
license fulfillment website, 71  
license keys, adding, 71  
licenses  
loading, 70  
redeeming, 20  
licenses, Command View EVA, 28  
licenses, compatibility with Command View EVA versions, 28  
licenses, required, 20  
Licensing Options page, 70  
Linux kit, 19, 47  
Linux, Netscape Navigator versions, 20  
loading licenses, 70  
local disk installation directory, 64  
local disk installation method, 64  
M
Maintenance page, 42, 56  
Manage Tools page, 53  
Management Agent Options page, 48, 70  
McAfee VirusScan Enterprise, 21  
media kits, 18  
Microsoft Management Console, 51  
minimum version, VCS, 18  
MMC sessions, 51  
N
Netscape Navigator, 20  
refreshing, 81  
Network View, uninstalling, 98  
Norton AntiVirus, 21  
Novell NetWare kit, 19, 47  
O
OCP  
adding passwords, 82  
checking, 31  
clearing passwords, 48  
off-peak upgrade, 29  
offline upgrades, 29, 75  
online help system, 45  
online upgrades, 73  
OpenView Storage Area Manager, 19, 98  
OpenView Storage Management Appliance, 40  
OpenVMS kit, 19, 47  
137  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
operating systems, and JREs, 20  
operating systems, recommended browsers, 20  
OS timeouts, 29  
OV SAM, 19, 98  
P
password protection, 82  
password protection, removing, 48  
platform kit upgrades, 47  
platform kit website, 19  
platform kits, 19  
platform kits upgrades, time estimate, 47  
platform kits, release notes, 23  
prerequisite documents, 22  
prerequisites, 18  
PRS, 99  
Q
Quick Restore CD v2.0, 41  
R
rack stability, warning, 12  
recommended browsers, 20  
recommended VCS version, 25  
Red Hat Linux, Netscape Navigator versions, 20  
redeeming licences, 40  
redeeming licenses, 20  
redundancy, Vdisk, 39  
reference documents, 22  
related documentation, 17  
release notes  
host kits, 25  
platform kits, 23  
remote error notification, 99  
required kits, 18  
required licenses, 20  
restoring, Storage Management Appliance software, 41  
S
SANworks Network View, 98  
serial number, Storage Management Appliance, 45  
service packs, 27, 40  
Settings page, 41, 52  
SMA software v1.0c, 27  
SMA, with Command View EVA versions, 27  
SMI-S EVA, installing, 84  
SNMP notification, 99  
software compatibility, 26  
software compatibility, summary, 25  
software kits, 18  
138  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
software tracking, 115  
SSSU, 47  
Stop Applications wizard, 54  
stopping Command View EVA, 54  
Storage Area Manager, 98  
Storage Area Manager migration, 98  
Storage Management Appliance  
compatible with Command View EVA, 27  
stopping applications, 54  
Storage Management Appliance help, 45  
Storage Management Appliance II, 45  
Storage Management Appliance kits, 19  
Storage Management Appliance names, 41, 45, 52  
Storage Management Appliance software  
service packs, 27, 40  
upgrade paths, 40  
upgrading, 40  
verifying version, 45  
with Command View EVA versions, 27  
Storage Management Appliance Software User Guide, 17  
Storage Management Appliance software v1.0c, 27  
Storage Management Appliance, antivirus software, 21  
Storage Management Initiative Specification, 84  
Storage Node Manager, 19, 98  
Storage Operations Manager kit, 19  
Storage Provisioner, stopping, 56  
storage system  
checking hardware, 31  
checking status, 31  
names, 31  
passwords, 82  
types, 18, 27  
Storage System Password Access page, 49  
Storage System Scripting Utility, 47  
storage system software, upgrading, 73  
Sun Solaris kit, 19, 47  
Sun Solaris, Netscape Navigator versions, 20  
SWPInstallKits directory, 64  
Symantec Norton AntiVirus, 21  
symbols in text, 10  
symbols on equipment, 11  
T
technical support, HP, 13  
Terminal Services session, 41, 51  
terminal services session, 64  
text symbols, 10  
time estimate  
adding passwords, 82  
checking EVA health, 31  
clearing passwords, 48  
disabling password access, 48  
139  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
enabling password access, 82  
host server upgrades, 47  
loading add-on licenses, 70  
migrating Network View, 98  
redeeming license keys, 40  
upgrading Business Copy EVA, 97  
upgrading Command View EVA, 51  
upgrading Continuous Access EVA, 98  
upgrading storage system software, 73  
upgrading the Storage Management Appliance, 40  
upgrading VCS, 73  
Total disks field, 36  
tracking software versions, 115  
Trend Micro ServerProtect, 21  
Tru64 kit, 19, 47  
types, storage system, 18  
U
unmappable hardware folder, 34  
updating Business Copy EVA, 70  
updating Continuous Access EVA, 70  
updating licenses, 70  
upgrade paths  
for Command View EVA, 51  
for Storage Management Appliance software, 40  
for storage system software, 73  
for VCS, 73  
upgrade preparation, 31  
upgrade process  
flowchart, 105  
overview, 29  
upgrade tools, 105  
upgrades  
offline, 74  
online, 73  
upgrading Internet browsers, 69  
upgrading worksheet, 115  
URLs, reference documentation, 22  
V
VCS  
compatible with Command View EVA, 26  
compatible with EVA type, 27  
minimum version before upgrade, 18  
upgrading online, 73  
VCS kits, 18  
VCS licenses, 28  
VCS v3.014, upgrading to, 73  
VCS, and EVA types, 27  
VCS, recommended version, 25  
VCS, upgrade paths, 73  
140  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
Vdisk Active Member Properties page, 38  
Vdisk Family Properties page, 38  
Vdisk Folder Properties page, 37  
verifying software version, 45, 67  
View Events page, 34  
Virtual Disks folder, 37  
virus protection, 21  
Vraid 0 protection, recommended action, 39  
Vraid levels, 37  
W
warning  
rack stability, 12  
symbols on equipment, 11  
WEBES-SEA, 99  
websites  
documentation, 16  
DPI, 98  
HP storage, 13  
platform kits, 19  
Windows 2000, offline upgrade, 73  
Windows kit, 19, 47  
Windows, Internet Explorer versions, 20  
worksheet, software, 115  
World Wide Node Name, using, 83  
WWN, 31, 83  
141  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Graco Heat Pump Model 260408 User Manual
Graco Marine Sanitation System 224434 User Manual
Graco Toddler Furniture 8828 User Manual
HANNspree Computer Monitor M19N2 User Manual
Harbor Freight Tools Flooring 90416 User Manual
Honeywell Door RCWL3501A User Manual
HP Hewlett Packard Laptop 320399 002 User Manual
Huawei Refrigerator ME909u 521 User Manual
IFB Appliances Washer AW60 9021 User Manual
iLive MP3 Docking Station IHMD8816DTBLK User Manual