Dyson Vacuum Cleaner DC 39 User Manual

OPERATING MANUAL  
DC39  
ASSEMBLY  
click  
click  
click  
WASH FILTER  
Wash filter with cold water  
at least every month.  
REGISTER  
YOUR FREE 5  
YEAR GUARANTEE  
TODAY  
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DYSON CUSTOMER CARE  
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE  
IMPORTANT SAFETY INSTRUCTIONS  
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS  
MANUAL AND ON THE APPLIANCE  
After registering your free 5 year guarantee, your Dyson  
appliance will be covered for parts and labour for 5 years  
from the date of purchase, subject to the terms of the  
guarantee.  
When using an electrical appliance, basic precautions should always be followed, including the following:  
WARNING  
If you have any questions about your Dyson appliance,  
call the Dyson Helpline with your serial number and  
details of where/when you bought the appliance.  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:  
1.  
This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or  
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction  
by a responsible person concerning use of the appliance to ensure that they can use it safely.  
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be  
supervised to ensure that they do not play with the appliance.  
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in  
this manual, or advised by the Dyson Helpline.  
Suitable for dry locations only. Do not use outdoors or on wet surfaces.  
Do not handle any part of the plug or appliance with wet hands.  
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service  
agent or similarly qualified person in order to avoid a hazard.  
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,  
or dropped into water, do not use and contact the Dyson Helpline.  
Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect  
reassembly may result in an electric shock or fire.  
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a  
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and  
where it will not be stepped on or tripped over. Do not run the appliance over the cable.  
Most questions can be solved over the phone by one of  
our trained Dyson Helpline staff.  
2.  
3.  
dyson.ie/support (ROI) for online help, general tips and  
useful information about Dyson.  
4.  
5.  
6.  
DYSON CONTACT DETAILS:  
UK:  
Dyson Helpline: UK: 0800 298 0298  
Open 7am–10pm. 7 days a week.  
Address: Dyson Limited, Tetbury Hill, Malmesbury,  
Wiltshire SN16 0RP England.  
7.  
8.  
9.  
ROI:  
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not  
Dyson Helpline: ROI: 01 475 7109  
Open 7am–10pm. 7 days a week.  
Address: Unit 10, Grants Lane, Greenogue Business Park,  
Rathcoole, Dublin 24.  
recommended.  
Do not use to pick up water.  
11.  
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours  
may be present.  
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the  
hose, wand or tools at your eyes or ears or put them in your mouth.  
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything  
that may reduce airflow.  
Note your serial number for future reference  
16. Use only Dyson recommended accessories and replacement parts.  
17.  
18. Do not use without the clear bin and filter in place.  
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.  
To avoid a tripping hazard rewind the cable when not in use.  
20. Do not pull or carry by cable or use cable as a handle.  
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.  
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.  
23. Always extend the cable to the red line but do not stretch or tug the cable.  
24. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.  
This illustration is for example purposes only.  
READ AND SAVE THESE INSTRUCTIONS  
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE  
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY  
REGISTER  
REGISTER  
REGISTER  
ONLINE  
BY PHONE  
BY MAIL  
Visit our website to register your full  
parts and labour guarantee online.  
Call our dedicated Helpline.  
Open 7am–10pm.  
7 days a week.  
Complete and return  
the form to Dyson in the  
envelope supplied.  
UK 0800 298 0298  
ROI 01 475 7109  
Do not pull on  
the cable.  
Do not store near  
heat sources.  
Do not use near  
naked flames.  
Do not run over  
the cable.  
Do not pick up  
water or liquids.  
Do not pick up  
burning objects.  
Do not use above  
you on the stairs.  
Do not put hands near  
the brush bar when the  
appliance is in use.  
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Emptying the clear bin  
Attachments  
Carpets or hard floors  
Suction release  
Power & cable  
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2
Carrying & storage  
Brush bar – clearing obstructions  
click  
click  
click  
Looking for blockages  
x2  
x2  
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Cleaning  
IMPORTANT!  
WASH FILTER 1  
USING YOUR DYSON APPLIANCE  
CLEANING THE CLEAR BIN  
Wash filter with cold water at least every month.  
Remove the cyclone and clear bin (instructions above).  
To separate the cyclone unit from the clear bin press the red bin release button  
to open the bin base. This exposes a small silver button behind the red opening  
mechanism. Press the silver button and separate the cyclone unit from the  
clear bin.  
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON  
OPERATING MANUAL BEFORE PROCEEDING.  
CARRYING THE APPLIANCE  
Carry the appliance by the main handle on the body.  
Do not press the cyclone release button or shake the appliance when carrying,  
or the cyclone could disengage, fall off and cause injury.  
Clean the clear bin with cold water only.  
Ensure the clear bin is completely dry before replacing.  
Do not use detergents, polishes or air fresheners to clean the clear bin.  
Do not put the clear bin in a dishwasher.  
Do not immerse the whole cyclone unit in water or pour water into it.  
Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.  
OPERATION  
Always extend the cable fully to the red tape before use.  
Plug the appliance into the mains electricity supply.  
To switch ‘ON’ or ‘OFF’ press the power button, located as shown.  
After use, unplug the appliance, retract the cable safely, and put the  
appliance away.  
WASHING YOUR FILTER  
Your appliance has one washable filter, located as shown.  
Check and wash the filter regularly according to instructions to  
maintain performance.  
Switch ‘OFF’ and unplug before checking or removing the filter.  
The filter may require more frequent washing if vacuuming fine dust.  
Wash the filter with cold water only. Do not use detergents. Hold under a tap  
and run water through the open end for 10 seconds. Turn upside down and tap  
out 10 times.  
Switch ‘OFF’ the appliance and unplug before:  
– Adjusting the setting.  
– Changing or using tools.  
– Removing the hose or airway inspection parts.  
Squeeze and twist with both hands to make sure the excess water is removed.  
Run water over the outside of the filter for 15 seconds.  
Squeeze and twist with both hands to make sure the excess water is removed.  
Place the filter on its side to dry. Leave to dry completely for 24 hours.  
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,  
microwave or near a naked flame.  
IMPORTANT: After washing please leave at least 24 hours to dry completely  
before refitting.  
BRUSH BAR  
The brush bar will always default to ‘ON’ (spinning) each time you switch the  
appliance ‘ON.  
To switch the brush bar off (e.g. for hard floors)  
– Switch the machine ‘ON.  
– Press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.  
The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar –  
clearing obstructions’ on pages 4 and 7.  
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s  
recommended cleaning instructions.  
Some carpets may fuzz if a rotating brush bar is used when vacuuming.  
If this happens, we recommend vacuuming in ‘hard floor’ mode and  
consulting with the flooring manufacturer.  
The brush bar on the appliance may damage some carpet types. If you are  
unsure, turn ‘OFF’ the brush bar.  
LOOKING FOR BLOCKAGES  
Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could  
result in personal injury.  
Beware of sharp objects when checking for blockages.  
Refit all parts securely before using.  
Clearing blockages is not covered by your guarantee.  
To access the flexible inspection hose beneath the clear bin, first remove the  
clear bin (see above).  
Unscrew the two Phillips screws on the clear bin locator bracket. (Do not remove  
any other screws.) Remove the bracket.  
Firmly twist the top of the flexible inspection hose away from the inlet next to the  
ball (do not remove the end next to the connection for the main hose).  
Inspect for blockages.  
LOOKING AFTER YOUR DYSON APPLIANCE  
Do not carry out any maintenance or repair work other than that shown in this  
Dyson Operating Manual, or advised by the Dyson Helpline.  
Only use parts recommended by Dyson. If you do not this could invalidate  
your guarantee.  
Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the  
appliance is at room temperature before operating.  
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning  
agents, polishes or air fresheners on any part of the appliance.  
If used in a garage, always wipe the base plate and ball with a dry cloth  
after vacuuming to clean off any sand, dirt, or pebbles that could damage  
delicate floors.  
Reassemble in reverse order.  
CLEARING BLOCKAGES – THERMAL CUT-OUT  
This appliance is fitted with an automatically resetting thermal cut-out.  
Large items may block the tools or wand inlet. If any part becomes blocked the  
appliance may overheat and automatically cut-out.  
Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before the checking  
the filter or for blockages. Do not operate the wand release catch.  
Clear any blockage before restarting.  
VACUUMING  
CAUTION:  
Do not use without the clear bin and filter in place.  
Fine dust such as plaster dust or flour should only be vacuumed in very  
small amounts.  
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper  
clips, etc. They may damage the appliance.  
When vacuuming, certain carpets may generate small static charges in the  
clear bin or wand. These are harmless and are not associated with the mains  
electricity supply. To minimise any effect from this, do not put your hand or  
insert any object into the clear bin unless you have first emptied it and rinsed it  
out with cold water (see ‘Cleaning the clear bin’).  
2
Powerful suction can cause the hose to ‘pull back’ – please take care.  
Do not work with the appliance above you on the stairs.  
Do not put the appliance on chairs, tables, etc.  
Before vacuuming highly polished floors, such as wood or lino, first check that  
the underside of the floor tool and its brushes are free from foreign objects that  
could cause marking.  
Do not push hard with the floor tool when vacuuming, as this may cause damage.  
Do not leave the cleaner head in one place on delicate floors.  
On waxed floors the movement of the cleaner head may create an uneven  
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and  
wait for it to dry.  
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BRUSH BAR – CLEARING OBSTRUCTIONS  
If your brush bar is obstructed, it may shut ‘OFF. If this happens you will need to  
remove the brush bar as shown.  
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in  
personal injury.  
Remove the brush bar by using a coin to loosen the fastener marked with a  
padlock.  
Beware of sharp objects when clearing obstructions.  
Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed  
firmly before operating.  
click  
EMPTYING THE CLEAR BIN  
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.  
Switch ‘OFF’ and unplug before emptying the clear bin.  
To remove the cyclone and clear bin unit, push the release button to the side of  
the carrying handle, as shown.  
Clearing brush bar obstructions is not covered by your guarantee.  
To release the dirt, press the red bin release button.  
To minimise dust/allergen contact when emptying, encase the clear bin tightly in  
a plastic bag and empty.  
Remove the clear bin carefully.  
Seal the bag tightly, dispose as normal.  
BRUSH BAR – TROUBLESHOOTING  
If the brush bar has stopped spinning, follow the instructions above on clearing  
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit  
the website.  
The British Allergy Foundation is a UK national charity with the aim of improving  
awareness, prevention and treatment of allergies. The British Allergy Foundation  
Seal of Approval is a UK registered trademark.  
DISPOSAL INFORMATION  
Dyson products are made from high grade recyclable materials. Please dispose  
of this product responsibly and recycle where possible.  
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GUARANTEE TERMS & CONDITIONS  
DYSON CUSTOMER CARE  
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE  
After registering your free 5 year guarantee, your Dyson appliance will be  
covered for parts and labour for 5 years from the date of purchase, subject to  
the terms of the guarantee.  
If you have any questions about your Dyson appliance, call the Dyson Helpline  
with your serial number and details of where/when you bought the appliance.  
Most questions can be solved over the phone by one of our trained Dyson  
Helpline staff.  
for online help, general tips and useful information about Dyson.  
If your Dyson appliance needs a service, call the Dyson Helpline so we can  
discuss the available options. If your Dyson appliance is under guarantee, and  
the repair is covered, it will be repaired at no cost.  
Your serial number can be found on your rating plate which is on the base of  
the appliance.  
PLEASE REGISTER AS A DYSON  
APPLIANCE OWNER  
To help us ensure you receive prompt and efficient service, please register as a  
Dyson appliance owner. There are three ways to do this:  
Telephone the Dyson Helpline.  
Complete the enclosed form and post it to us.  
This will confirm ownership of your Dyson appliance in the event of an insurance  
loss, and enable us to contact you if necessary.  
LIMITED 5 YEAR GUARANTEE  
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE  
WHAT IS COVERED  
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it  
is found to be defective due to faulty materials, workmanship or function within  
5 years of purchase or delivery (if any part is no longer available or out of  
manufacture Dyson will replace it with a functional replacement part).  
Use of the Dyson appliance in country of purchase only.  
WHAT IS NOT COVERED  
Dyson does not guarantee the repair or replacement of a product where a  
defect is the result of:  
Accidental damage.  
Faults caused by negligent use or care, misuse, neglect, careless operation or  
handling of the appliance which is not in accordance with the Dyson  
Operating Manual.  
Use of the appliance for anything other than normal domestic household purposes.  
Use of parts not assembled or installed in accordance with the instructions  
of Dyson.  
Use of parts and accessories which are not genuine Dyson components.  
Faulty installation (except where installed by Dyson).  
Repairs or alterations carried out by parties other than Dyson or its  
authorised agents.  
Blockages – please refer to the Dyson Operating Manual for details of how to  
look for and clear blockages.  
Normal wear and tear (e.g. fuse, brush bar, etc.).  
If you are in any doubt as to what is covered by your guarantee, please  
contact Dyson.  
SUMMARY OF COVER  
The guarantee becomes effective at the date of purchase (or the date of delivery  
if this is later).  
You must provide proof of (both the original and any subsequent) delivery/purchase  
before any work can be carried out on your Dyson appliance. Without this proof,  
any work carried out will be chargeable. Keep your receipt or delivery note.  
All work will be carried out by Dyson or its authorised agents.  
Any parts which are replaced will become the property of Dyson.  
The repair or replacement of your Dyson appliance under guarantee will not  
extend the period of guarantee.  
The guarantee provides benefits which are additional to and do not affect your  
statutory rights as a consumer.  
ABOUT YOUR PRIVACY  
Your information will be held by Dyson Limited and its agents for promotional,  
marketing and servicing purposes.  
If your personal details change, if you change your mind about any of your  
marketing preferences or if you have any queries about how we use your  
information, please contact Dyson Limited.  
For more information on how we protect your privacy, please see our privacy  
policy on the Dyson website.  
PRODUCT INFORMATION  
Please note: Small details may vary from those shown.  
Net weight: 7.69kg.  
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IMPORTANT!  
WASH FILTER  
Wash filter with cold water at least every month.  
Register for a filter wash reminder by email  
Dyson Customer Care  
After registering your free 5 year guarantee, your Dyson appliance will be covered  
for parts and labour for 5 years from the date of purchase, subject to the terms of  
the guarantee.  
If you have any questions about your Dyson appliance, call the Dyson Helpline with your  
serial number and details of where/when you bought the appliance.  
Most questions can be solved over the phone by one of our trained Dyson Helpline staff.  
DYSON CONTACT DETAILS  
UK  
Website: www.dyson.co.uk/support  
Dyson Customer Care: UK: 0800 298 0298  
Open 7am–10pm. 7 days a week.  
Address: Dyson Limited, Tetbury Hill,  
Malmesbury, Wiltshire SN16 0RP England.  
ROI  
Website: www.dyson.ie/support  
Dyson Customer Care: ROI: 01 475 7109  
Open 7am–10pm. 7 days a week.  
Address: Unit 10, Grants Lane, Greenogue  
Business Park, Rathcoole, Dublin 24.  
www.dyson.com  
JN.43888 PN.23290-08-01 27.09.11  
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