Canon Scanner DR G1100 User Manual

User Manual  
Please read this manual before using the scanner.  
After you finish reading this manual, keep it in a safe place for future reference.  
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This symbol indicates that this product is not to be  
Trademarks  
• Canon and the Canon logo are registered trademarks, of  
Canon Inc. in the United States and may also be trademarks  
or registered trademarks in other countries.  
• imageFORMULA is a trademark of CANON  
ELECTRONICS INC.  
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national law. This product should be handed over  
to a designated collection point, e.g., on an  
authorized one-for-one basis when you buy a new similar  
product or to an authorized collection site for recycling waste  
electrical and electronic equipment (EEE). Improper handling  
of this type of waste could have a possible negative impact on  
the environment and human health due to potentially  
hazardous substances that are generally associated with EEE.  
At the same time, your cooperation in the correct disposal of  
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Copyright  
Dieses Produkt ist zum Gebrauch im Wohnbereich,  
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben  
vorgesehen.  
Copyright 2013 by CANON ELECTRONICS INC. All rights  
reserved.  
No part of this publication may be reproduced or transmitted  
in any form or by any means, electronic or mechanical,  
including photocopying and recording, or by any information  
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gemäß EN ISO 7779”  
Model Names  
The following names may be provided for the safety  
regulations in each sales region of the Document Scanner.  
DR-G1130: Model M111171  
DR-G1100: Model M111181  
ii  
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Disclaimers  
The information in this document is subject to change without  
notice.  
CANON ELECTRONICS INC. MAKES NO WARRANTY  
OF ANY KIND WITH REGARD TO THIS MATERIAL,  
EITHER EXPRESS OR IMPLIED, EXPECT AS  
PROVIDED HERE IN, INCLUDING WITHOUT  
LIMITATION, THEREOF, WARRANTIES AS TO  
MARKETABILITY, MERCHANTABILITY, FITNESS  
FOR A PARTICULAR PURPOSE OF USE OR NON-  
INFRINGEMENT. CANON ELECTRONICS INC. SHALL  
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR  
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR  
LOSSES OR EXPENSES RESULTING FROM THE USE  
OF THIS MATERIAL.  
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE  
STORAGE AND HANDLING OF DOCUMENTS  
SCANNED WITH THIS PRODUCT, OR THE STORAGE  
AND HANDLING OF RESULTING SCANNED IMAGE  
DATA.IF YOU INTEND TO DISCARD THE ORIGINALS  
OF SCANNED DOCUMENTS, YOU THE CUSTOMER  
ARE RESPONSIBLE FOR INSPECTING THE SCANNED  
IMAGES AND VERIFYING THAT DATA IS  
INTACT.THE MAXIMUM LIABILITY OF CANON  
ELECTRONICS INC. UNDER THIS WARRANTY IS  
LIMITED TO THE PURCHASE PRICE OF THE  
PRODUCT COVERED BY THE WARRANTY.  
iii  
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Preface  
Thank you for purchasing the Canon imageFORMULA DR-G1130/G1100 Document Scanner. Please read this and the following  
manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions.  
After reading the manuals, store them in a safe place for future reference.  
User Manual  
Manuals for the Scanner  
The documentation for the scanner consists of the Reference  
Guide (supplied with the scanner), the User Manual (this  
manual), and the CapturePerfect3.1 Operation Guide, which  
are provided in electronic form and registered in the Windows  
Start Menu during software installation.  
Reference Guide  
This manual consists of the basic scanner operating  
CapturePerfect 3.1 Operation Guide  
instructions extracted from the User Manual.  
User Manual (This Manual)  
This manual consists of two sections: Hardware and  
Software.  
The Hardware section provides general information about  
the scanner operational settings, maintenance, and  
troubleshooting.  
• Register Windows 8 at the following locations.  
The Software section describes how to use the ISIS/  
TWAIN driver with the scanner, and how to set up job  
registration tools.  
CapturePerfect 3.1 Operation Guide  
(Electronic Manual)  
This is the operation guide for CapturePerfect 3.1, the  
Canon document scanner application program.  
Hint  
• The User Manual and the CapturePerfect 3.1 Operation Guide  
are installed in the following locations during software  
installation.  
iv  
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Symbols Used in This Manual  
How This Manual is Organized  
The following symbols are used in this manual to explain  
procedures, restrictions, handling precautions, and  
instructions that should be observed for safety.  
This manual consists of the following chapters.  
Hardware  
Chapter 1 Before You Start Using the Scanner  
Provides an overview of the scanner  
WARNING  
Chapter 2 Setup  
Describes the operating environment and how to connect  
to a PC  
Indicates a warning concerning operations that may lead to  
death or injury to persons if not performed correctly. To  
use the scanner safely, always pay attention to these  
warnings.  
Chapter 3 Basic Operation  
Describes the basic uses of the scanner  
Chapter 4 Other Functions  
Describes the User Mode and other functions  
CAUTION  
Indicates a caution concerning operations that may lead to  
injury to persons, or damage to property if not performed  
correctly. To use the scanner safely, always pay attention  
to these cautions.  
Chapter 5 Maintenance  
Describes routine cleaning and roller replacement  
Chapter 6 Practical Examples  
Describes displayed messages and troubleshooting  
solutions  
IMPORTANT  
Chapter 7 Appendix  
Indicates operational requirements and restrictions. Make  
sure that you read these items carefully to operate the  
scanner correctly, and avoid damage to the scanner.  
Provides a list of specifications and support information  
Software  
Chapter 8 ISIS/TWAIN Driver Settings  
Describes the settings for the ISIS/TWAIN driver  
Hint  
Chapter 9 Job Registration Tool Settings  
Describes the settings for the Job Registration Tool  
Indicates a clarification of an operation, or contains  
additional explanations for a procedure. Reading these  
notes is highly recommended.  
Chapter 10 Practical Examples  
Provides information for reference when making software  
settings  
v
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User Manual  
Hardware  
Please read this manual before using the scanner.  
After you finish reading this manual, keep it in a safe place  
for future reference.  
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Hardware  
4. Scanning ........................................................3-13  
About the Job Function....................................... 3-13  
CapturePerfect 3.1 ............................................. 3-14  
5. Using Patchcode Sheets (Option)..................3-19  
About Patchcode Sheets.................................... 3-19  
How to Use Patchcode Sheets........................... 3-20  
6. Handling Interruptions in Scanning ................3-22  
Check Error Message on Control Panel............. 3-22  
Handling Paper Jams, Skewed Documents,  
Table of Contents  
Preface................................................................... iv  
Manuals for the Scanner .........................................iv  
Symbols Used in This Manual..................................v  
How This Manual is Organized.................................v  
Chapter 1 Before You Start Using the Scanner  
1. Important Safety Instructions............................1-2  
Installation Location.............................................. 1-2  
Power ................................................................... 1-2  
Moving the Scanner.............................................. 1-3  
Handling ............................................................... 1-3  
Disposal................................................................ 1-5  
2. Features ...........................................................1-6  
3. Names and Functions of Parts.......................1-10  
Rear View........................................................... 1-11  
Control Panel...................................................... 1-12  
and Staples......................................................... 3-22  
Handling a Double Feed..................................... 3-23  
Chapter 4 Other Functions  
1. Function Description ........................................4-2  
2. User Mode........................................................4-4  
User Mode Operating Procedure.......................... 4-4  
Chapter 5 Maintenance  
1. Regular Maintenance.......................................5-2  
Cleaning the Scanner........................................... 5-2  
Cleaning the Sensors ........................................... 5-2  
Opening and closing the upper unit...................... 5-3  
Cleaning the Scanning Glass, Roller, and Pad .... 5-3  
Adjusting the Compression................................... 5-5  
Auto Power OFF Function.................................... 5-6  
Power Outlet......................................................... 5-6  
2. Replacing the Transport Rollers.......................5-7  
Roller Replacement Cycle.................................... 5-7  
Checking and Resetting the Page Counter .......... 5-7  
Removing and Reinstalling the Rollers................. 5-9  
3. Detaching and attaching the separation pad  
(retard roller cover).........................................5-14  
When to replace the separation pad  
Chapter 2 Setup  
1. Setup Procedures.............................................2-2  
2. Installation Requirements.................................2-3  
3. Software Installation.........................................2-4  
4. Connecting the Scanner to the Computer........2-6  
Interface Connector Locations.............................. 2-6  
Connecting the Scanner to the Computer ............ 2-6  
5. Turning the Power ON......................................2-8  
Turning Off the Power .......................................... 2-8  
Chapter 3 Basic Operation  
1. Documents .......................................................3-2  
Acceptable Documents......................................... 3-2  
Long Document Mode Setting.............................. 3-3  
2. Document Feed and Eject Trays......................3-5  
Preparing the Document Feed Tray ..................... 3-5  
Adjusting the Document Guides........................... 3-7  
Preparing the Document Eject Tray ..................... 3-9  
3. Document Feeding Methods ..........................3-10  
Selecting the Document Feeding Method .......... 3-10  
(retard roller cover)............................................. 5-14  
Detaching and attaching the separation pad  
(retard roller cover)............................................. 5-14  
4. Imprinter Ink Cartridge Replacement  
and Cleaning..................................................5-16  
About the Imprinter............................................. 5-16  
ii  
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Hardware  
Replacing Ink Cartridges .................................... 5-16  
Specifying the Printing Position.......................... 5-18  
Cleaning the Imprinter ........................................ 5-19  
Imprinter Testing................................................. 5-20  
Chapter 6 Practical Examples  
1. Messages.........................................................6-2  
Status Display....................................................... 6-2  
Error Messages .................................................... 6-3  
2. Troubleshooting................................................6-5  
Trouble Categories............................................... 6-5  
Problem and Solution ........................................... 6-5  
3. Uninstalling the Software..................................6-9  
Chapter 7 Appendix  
1. Specifications ...................................................7-2  
Unit Specifications................................................ 7-2  
Consumables........................................................ 7-3  
External Dimensions............................................. 7-4  
2. Option Specifications........................................7-5  
Barcode Specifications......................................... 7-5  
Imprinter Specifications ........................................ 7-6  
3. Index.................................................................7-7  
iii  
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Chapter 1 Before You Start Using the Scanner  
1. Important Safety Instructions........................... 1-2  
Installation Location ..............................................1-2  
Power....................................................................1-2  
Moving the Scanner ..............................................1-3  
Handling................................................................1-3  
Disposal ................................................................1-5  
2. Features........................................................... 1-6  
3. Names and Functions of Parts ...................... 1-10  
Front View, Feeder Inlet, and Eject Outlet ..........1-10  
Rear View............................................................1-11  
Control Panel ......................................................1-12  
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Chapter 1 Before You Start Using the Scanner  
1. Important Safety Instructions  
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.  
Avoid locations that are subject to vibration.  
Installation Location  
Avoid exposing the scanner to rapid changes in  
The performance of this scanner is affected by the  
environment in which it is installed. Make sure that the  
location where the scanner is installed meets the following  
environmental requirements.  
temperature. If the room in which the scanner is  
installed is cold but rapidly heated, water droplets  
(condensation) may form inside the scanner. This  
may result in a noticeable degradation in scanning  
quality.  
The following conditions are recommended for  
optimal scanning quality:  
Provide adequate space around the scanner for  
operation, maintenance, and ventilation.  
Room temperature: 10 °C to 32.5 °C (50 °F to  
90.5 °F)  
100 mm (3.9") or more  
Humidity: 20% to 80% RH  
Avoid installing the scanner near equipment that  
generates a magnetic field (e.g. speakers,  
televisions, or radios).  
Power  
Connect only to a power outlet of the rated voltage  
and power supply frequency (either 120 V, 60 Hz  
or 220-240 V, 50/60 Hz, depending on your  
region).  
Do not use the scanner with a power supply that is  
not rated for the specified voltage. Doing so might  
cause fire or electric shock.  
Avoid installing the machine in direct sunlight. If  
this is unavoidable, use curtains to shade the  
scanner.  
Do not connect other electrical equipment to the  
same power outlet to which the scanner is  
connected. Also, when using an extension cord,  
make sure that the extension cord is rated for the  
current requirements of the scanner.  
Avoid locations where a considerable amount of  
dust accumulates.  
Avoid warm or humid locations, such as in the  
vicinity of a water faucet, water heater, or  
humidifier, and avoid locations where the fumes  
from ammonia, paint thinner, or other volatile  
chemicals may be present.  
The power cord may become damaged if it is often  
stepped on or if heavy objects are placed on it.  
Continued use of a damaged power cord can lead  
to an accident, such as a fire or electrical shock.  
1-2  
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Chapter 1 Before You Start Using the Scanner  
Do not use the power cord while it is coiled.  
Make sure to disconnect the interface cable and  
power cord when moving the scanner. If the  
scanner is carried with these items connected, the  
plugs and connectors may be damaged or cause  
the scanner to fall and result in personal injury or  
damage to the scanner.  
Do not pull directly on the power cord. When  
disconnecting the power cord, grasp the plug and  
remove it from the outlet.  
Keep the area around the power plug clear of  
objects so that the power cord can be  
disconnected easily in an emergency.  
If you have any questions regarding the power  
supply, contact your local authorized Canon dealer  
or service representative for further information.  
Handling  
WARNING  
Note the following precautions whenever using the  
scanner. Failure to do so may result in a fire or  
electric shock.  
Moving the Scanner  
The scanner weights about 22.8 kg (50.3 lbs).  
To lift or move the scanner, always use two  
people, one on each side. Never attempt to lift the  
scanner by yourself. You could drop the scanner or  
pinch your fingers, resulting in personal injury or  
damage to the scanner. Remember to be extra  
careful when moving it.  
Never use alcohol, benzene, paint thinner, aerosol  
sprays, or any other highly flammable substance  
near the scanner.  
Do not cut, damage, or modify the power cord. Do  
not place heavy objects on the power cord, and do  
not pull or excessively bend the power cord.  
Never connect the power cord when your hands  
are wet.  
Do not connect the scanner to a multiplug power  
strip.  
Do not knot or coil the power cord, as this may  
result in a fire or electric shock. When connecting  
the power cord, make sure that the power plug is  
securely and completely inserted into the power  
outlet.  
To use a reel-type extension cord, unwind all of the  
cord from the reel. Long-term operation with the  
cord wound on the reel may cause the cord to  
overheat and could cause a fire.  
Do not use power cords other than the power cord  
provided with this scanner.  
1-3  
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Chapter 1 Before You Start Using the Scanner  
Never try to take the scanner apart or modify it in  
any way, as this is dangerous and may lead to a  
fire or electric shock.  
Do not block the ventilation openings. Doing so  
could case the scanner to overheat, creating a risk  
of fire.  
Do not use flammable aerosol sprays products  
near the scanner.  
Never place small metal objects such as staples,  
paper clips, or jewelry on the scanner. These items  
may fall into the scanner, and cause a fire or  
electric shock. Should such objects ever fall inside  
the scanner, immediately turn the power switch  
OFF, and disconnect the power plug from the  
power outlet. Then, contact your local authorized  
Canon dealer or service representative to have the  
unit serviced.  
When cleaning the scanner, turn the power switch  
OFF and disconnect the power plug from the  
power supply.  
Clean the scanner using a slightly dampened cloth  
which has been well wrung out. Never use alcohol,  
benzene, paint thinner, or any other flammable  
substances.  
Do not locate the scanner in a humid or dusty  
location. Doing so may cause a fire or electric  
shock.  
If the scanner makes strange noises, or gives off  
smoke, heat, or strange odors, or the scanner  
does not function or other abnormalities occur  
when you use the scanner, immediately turn the  
power switch OFF, and disconnect the power plug  
from the power outlet. Then, contact your local  
authorized Canon dealer or service representative  
for further information.  
Do not place objects on top of the scanner. Such  
objects may tip or fall over, resulting in personal  
injury.  
When unplugging the power cord, grasp it firmly by  
its plug. Do not pull directly on the power cord, as  
this may damage or expose the cord’s internal  
wiring, resulting in a fire or electric shock.  
Do not drop the scanner, or subject it to impact or  
strong shock. Should the scanner ever become  
damaged, immediately turn the power switch OFF,  
and disconnect the power plug from the power  
outlet. Then, contact your local authorized Canon  
dealer or service representative to have the unit  
serviced.  
Leave sufficient space around the power plug so  
that it can be unplugged easily. If objects are  
placed around the power plug, you will be unable  
to unplug it in an emergency.  
Do not allow water or flammable substances  
(alcohol, paint thinner, benzene, etc.) to spill into  
the scanner, as this may result in a fire or electric  
shock.  
Before moving the scanner, make sure to turn the  
power switch OFF, and disconnect the power plug  
from the power outlet.  
Turn OFF the power switch for safety when not  
using the scanner for a long period of time, such as  
overnight. Also, turn OFF the power switch, and  
disconnect the power cord from the power outlet  
for safety when the machine will not be used for an  
extended period of time, such as during  
CAUTION  
Do not install the scanner on a surface that is  
unstable or tilted, or in an area subject to  
excessive vibrations, as this may cause the  
scanner to fall, resulting in personal injury or  
damage to the scanner.  
consecutive holidays.  
1-4  
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Chapter 1 Before You Start Using the Scanner  
Do not wear loose clothing or jewelry that may get  
caught in the scanner while you are using it. This  
may result in personal injury. Be extra careful of  
neckties and long hair. If anything becomes caught  
in the scanner, immediately disconnect the power  
cord to stop the scanner.  
Be careful when placing paper in the scanner and  
when removing jammed paper. It is possible to cut  
your hand on the edge of a sheet of paper.  
CAUTION : Hot Surface  
The part where the seal is attached can become  
hot, and handling it carelessly can result in burns.  
To ensure safe handling, be sure to observe all  
safety precautions.  
Disposal  
When disposing of this scanner, make sure to  
follow all local ordinances and laws or consult with  
the retailer who sold you the scanner.  
1-5  
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Chapter 1 Before You Start Using the Scanner  
2. Features  
The main features of the DR-G1130/G1100 are described below.  
Scanner Features  
Long Document Mode  
Document sheets up to 3,000 mm long can be scanned.  
(See “Long Document Mode Setting” on p. 3-3.)  
Variety of Scanning Modes  
The scanner is equipped with six scanning modes:  
Black and White, Error Diffusion, Advanced Text  
Enhancement, Advanced Text Enhancement II, 256-  
level Gray, and 24-bit Color.  
* Advanced Text Enhancement can clarify scanned text by  
processing background or foreground colors.  
Job Function  
Scanning conditions and the saving destination for  
image files are registered with the job, so you can scan  
using only control panel key operations. (See “About  
the Job Function” on p. 3-13.)  
Fast Document Feeding  
Freely Adjustable Document Guides  
The left and right document guides can be adjusted so  
that documents can be positioned to scan either the left  
or right side. (See “Adjusting the Document Guides” on  
p. 3-7.)  
The scanner can scan up to 100 document sheets per  
minute of LTR/A4-size paper in black and white,  
grayscale, and color scanning modes. (For the DR-  
G1130)  
* Scanning conditions: LTR/A4 portrait, duplex, 200 dpi  
User Mode  
Large Capacity Feeder  
Up to 500 plain paper document sheets can be loaded in  
the document feed tray.  
The User Mode functions can be employed to set the  
scanner for practically any condition. (See “User Mode  
Functions” on p. 4-6.)  
Count-Only Mode  
When operating the scanner as a stand-alone device,  
this mode counts the number of loaded document  
sheets. (See “Count-Only Mode” on p. 4-2.)  
Adjustable Document Feed Tray  
The position of the document feed tray can be adjusted  
up or down according to the number of document sheets  
to be loaded. (See “Preparing the Document Feed Tray”  
on p. 3-5.)  
1-6  
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Chapter 1 Before You Start Using the Scanner  
Detection Functions  
Prescan  
At the start of scanning, this function prescans the first  
page of a document and pauses so that you can use the  
first image to adjust the brightness and contrast before  
resuming scanning.  
Color Document Auto Detection  
The scanner automatically detects whether documents  
are in color, grayscale, or black and white.  
Auto Paper Size Detection  
The document page size is detected before scanning.  
Verify Scan  
While scanning, the count of document pages scanned  
is verified against a pre-specified count or the count  
obtained from Count-Only Mode. (See “Verify Scan”  
on p. 4-2.)  
Text Orientation Detection  
Fixed-Size Scanning  
Auto-Size Detection  
Scanning  
The text orientation on each page is detected, and the  
scanned image is rotated in 90-degree increments as  
necessary for normalization.  
Skew Detection  
The scanner stops feeding when a skewed document is  
detected as it touches the edge of the feeder inlet.  
Staple Detection  
The scanner stops feeding when it detects the presence  
of stapled documents. (See “Staple Detection Setting”  
on p. 4-6.)  
Feeding Direction  
The text orientation is  
detected and the image is  
rotated  
Ultrasonic Double-Feed Detection  
The scanner stops feeding when the ultrasonic sensor  
detects that two or more document pages are feeding at  
the same time. (See “Double-Feed Control Setting” on  
Image Processing  
Prevent Bleed Through/Remove Background  
Prevents the background or original image on the  
reverse side of thin originals from appearing in scanned  
images.  
p. 4-6.)  
* A non-detection zone can be specified to avoid double-  
feed detection in areas such as those containing adhesive  
labels.  
Image Rotation  
Double-Feed Detection by Document Length  
The scanner stops feeding when a double feed is  
detected by comparing document lengths. (See  
“Double-Feed Control Setting” on p. 4-6.)  
* Using the length of the first document page as a reference,  
the scanner detects a double feed when a page of a  
different length is fed.  
The scanner can rotate scanned images in 90°  
increments, or detect the text orientation and rotate the  
image in 90° increments to correct its orientation.  
1-7  
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Chapter 1 Before You Start Using the Scanner  
Deskew  
Skip Blank Page  
The scanner straightens an image when it recognizes  
from the image that the document page was fed askew.  
The scanner scans both sides of a document and skips  
saving the image of any side it determines to be a blank  
page.  
Skewed Image  
Deskewed Image  
Two-Sided Documents  
with a Blank Side  
Images with Blank Page  
Skipped  
Dropout and Color Enhancement  
The scanner is equipped with color drop-out and  
enhancement functions that enable you to specify one  
color (red, blue, or green) to be omitted (dropped out) or  
enhanced when scanning, respectively.  
Folio Scan  
Documents that are too large to fit in the feeder inlet can  
be folded and scanned on both sides, and the images are  
combined into a single image. (See “Scanning  
documents wider than the feeder inlet (Folio Scan)” on  
p. 10-3.)  
Color Document  
Image with Red Drop-Out  
set (red filtered)  
Remove Binder Holes  
Erases the shadows that appear on scanned images form  
binding holes on the original document.  
Front and Back Images  
Reconstructed Image  
MultiStream  
The scanner supports MultiStream, which can create  
three images with different scanning conditions from a  
single scan pass depending on the intended purpose.  
However, this function is only available when using  
software that supports Multi-Stream.  
Monthly Report  
Monthly Report  
Image with Binding Holes  
Image without Binding Holes  
Document to be  
Scanned  
(150 dpi, Color)  
(300 dpi, Black & White)  
Two Types of Output Image  
1-8  
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Chapter 1 Before You Start Using the Scanner  
Making text or lines bold  
If any text or lines are unclear, this scanner has a  
function for scanning and making them bolder.  
Background smoothing  
This processes the background in a scanned image to  
make it look smoother. It can be used when [Detect  
automatically], [256-level Gray], or [24-bit Color] is  
selected in [Color Mode] on the [Basic] tab sheet.  
Other Functions  
Rapid Recovery System  
When this function is activated and a sensor detects a  
misfeed due to a paper jam or double feed, which causes  
feeding to stop, scanning pauses to allow you to correct  
the cause of the misfeed, after which scanning continues  
from the document page on which the abnormality was  
detected. (See “Handling Interruptions in Scanning” on  
p. 3-22.)  
* The Rapid Recovery System is effective when feeding  
stops as a result of detection of a Paper Jam, Double Feed,  
Skew, or Staple.  
Options  
Imprinter (Option)  
As an option, printing can be made on scanned  
documents.  
Barcode Detection (Option)  
Barcodes on documents can be detected and decoded by  
installing the optional barcode module.  
Patchcode Support (Option)  
By installing the optional patchcode decoder, patch  
code sheets inserted between document pages can be  
detected for batch separation. (See “Using Patchcode  
Sheets (Option)” on p. 3-19.)  
1-9  
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Chapter 1 Before You Start Using the Scanner  
3. Names and Functions of Parts  
The names and functions of the DR-G1130/G1100 parts are shown below.  
(1) Upper Unit  
Front View, Feeder Inlet, and Eject Outlet  
Open when cleaning the rollers or paper jams. (See p. 3-22.)  
(2) Imprinter Cover  
(2)  
(1)  
Open when replacing the ink cartridge in the optional  
imprinter or when cleaning the imprinter. (See p. 5-16.)  
(3) Document Eject Tray  
Scanned documents are output here. (See p. 3-9.)  
(4) Control Panel (See p. 1-12.)  
(3)  
(5) Power Switch  
Turns the scanner ON and OFF. (See p. 2-8.)  
(6) Document Eject Tray Extension  
Open the Document Eject Tray Extension to prevent  
documents from falling off of the eject tray. (See p. 3-9.)  
(4)  
(5)  
(7) Eject Paper Stoppers  
Adjust to fit the length of documents, to avoid document  
spillage. (See p. 3-9.)  
(6)  
(8) Document Guides  
Adjust to fit the width of documents, so that ejected  
documents stack neatly. (See p. 3-9.)  
(8)  
(7)  
(9) Document Guides  
(10)  
Adjust to fit the width of documents. (See p. 3-7 and  
p. 3-8.)  
(10)Document Guide Lock Lever  
Locks the Document Guides. (See p. 3-8.)  
(9)  
(11)Document Feed Tray  
Load documents to be scanned here. (See p. 3-5.)  
(12)Document Feeder Tray Extension / Extension Wire  
Extend as needed to fit the length of the documents. (See  
p. 3-6.)  
(11)  
(10)  
CAUTION  
(12)  
Do not open the imprinter cover if the optional imprinter is not installed.  
1-10  
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Chapter 1 Before You Start Using the Scanner  
(1) Ventilation Holes (Exhaust Fan)  
Rear View  
Exhausts heat from inside the scanner.  
(2) Power Connector  
Connect the supplied power cord here. (See p. 2-6.)  
(3) USB Connector (Type B)  
Connect the supplied USB cable here. (See p. 2-7.)  
CAUTION  
Do not block the ventilation holes. Doing so could cause the  
scanner to overheat, creating a fire hazard.  
(3)  
(1)  
(2)  
1-11  
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Chapter 1 Before You Start Using the Scanner  
(1) Display Panel  
Control Panel  
Displays the user mode, job info, messages, and counter.  
(2) Count Clear Key  
Clears and resets the counter on the display panel.  
(1)  
(2)  
(3) Enter Key  
Selects the user mode, and accepts settings.  
(3)  
(4)  
Keys  
Selects the user mode and job.  
(4)  
(5)  
(4)  
(6)  
(9)  
(8)  
(5) Menu Key  
Displays the user mode. (See p. 4-4.)  
(6) Job Key  
Selects jobs. (See p. 3-13.)  
(7)  
(11)  
(7) Count Only Key  
Feeds and counts the number of document pages. (See  
p. 4-2.)  
(10)  
(8) Separation Off Key  
Raises the Document Feed Tray for the non-separating  
(manual) mode. (See p. 3-10.)  
(9) New File Key  
When File Separation by Key is enabled, separates files.  
(10)Start Key  
Starts scanning.  
(11)Stop Key  
Stops the scanning process.  
1-12  
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Chapter 2 Setup  
1. Setup Procedures............................................ 2-2  
2. Installation Requirements ................................ 2-3  
3. Software Installation ........................................ 2-4  
4. Connecting the Scanner to the Computer ....... 2-6  
Interface Connector Locations ..............................2-6  
Connecting the Scanner to the Computer.............2-6  
5. Turning the Power ON..................................... 2-8  
Turning Off the Power...........................................2-8  
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Chapter 2 Setup  
1. Setup Procedures  
Perform the following setup procedures to prepare the scanner for use.  
Step 1: Confirm the installation requirements. (See p. 2-3)  
Step 2: Install the Software. (See p. 2-4)  
Step 3: Connect the scanner to the computer. (See p. 2-6)  
Step 4: Turn the power ON (Scanner recognition). (See p. 2-8)  
2-2  
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Chapter 2 Setup  
2. Installation Requirements  
The following system requirements are recommended for optimal use of this scanner.  
• Even if the computer satisfies the recommended  
specifications, the scanning speed may vary, depending on  
the specified scan settings.  
• The scanner drivers provided with the scanner do not  
necessarily operate on all ISIS or TWAIN-compatible  
applications. For details, contact your application software  
provider.  
• Precautions for Use in 64-bit Operating Systems  
– The scanner driver supplied with this product supports  
scanning with 32bit applications only.  
Computer  
• CPU: Intel Core i3 2.13 GHz or faster  
• Memory: 4 GB or more  
• Hard disk: 3 GB or more available space required for  
installation of all software  
• USB interface: Hi-Speed USB 2.0  
• Monitor: Resolution of 1024 x 768 (XGA) or better  
recommended.  
• Optical drive: Drive capable of reading DVDs.  
– Even with 32-bit applications, not all ISIS/TWAIN compliant  
applications are guaranteed to operate.  
– Scanning speed may vary depending on the specifications  
of your computer.  
Operating system  
• Microsoft Windows XP Service Pack 3 or later  
• Microsoft Windows XP x64 Edition Service Pack 2 or  
later  
• Microsoft Windows Vista Service Pack 2 or later (32-bit  
and 64-bit editions)  
• Microsoft Windows 7 Service Pack 1 or later (32-bit and  
64-bit editions)  
• Windows 8 (32-bit and 64-bit editions)  
Other requirement  
• An ISIS-compatible application or a TWAIN-compatible  
application that is compatible with the above operating  
systems.  
• .NET Framework 3.5 or later  
WARNING  
• Use the latest USB 2.0 driver made available by Microsoft. For  
details, consult your local authorized Canon dealer.  
• Scanning speeds are slower if your computer's standard USB  
interface is USB Full-Speed (equal to USB 1.1.)  
• The USB cable you are using should be the one originally  
included with the scanner.  
• If the CPU, memory, interface card, and other specifications  
do not satisfy the installation requirements, the scanning  
speed may be greatly reduced and transmission may take a  
long time.  
2-3  
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Chapter 2 Setup  
3. Software Installation  
This section describes how to install the software.  
• CapturePerfect 3.1  
2. Click [Typical Installation].  
This is a scanning application that is bundled with the  
scanner and other Canon DR series scanners.  
• Scanner Driver  
This is the scanner driver for this product.  
IMPORTANT  
Install the software before connecting the scanner to the computer.  
• Log on to Windows as an Administrator.  
• Close all other applications before installing the software.  
1. Insert the Setup Disc into the disc drive of the  
computer.  
The setup menu automatically starts up when you insert  
the disc into the drive. (If the menu does not start up,  
execute setup.exe from the disc.)  
Hint  
• When reinstalling the software that has been uninstalled, click  
[Custom Installation] to specify the uninstalled software.  
3. Click [Install].  
For Windows 8/7/Vista  
If the [User Account Control] screen appears, click [Yes]  
or [Allow].  
2-4  
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Chapter 2 Setup  
4. Follow the instructions on the screen to complete  
5. Click [Exit] to finish installing the software.  
installation.  
Hint  
Installation of EMC Cloud Capture Function  
Hint  
For Windows 8  
Depending on the system environment, the web browser may  
start in full screen during installation. If so, wait until the browser  
processing has finished, and then return to the desktop and  
continue the installation process.  
EMC Captiva Cloud Runtime provides a component that  
enables the use of web-based applications.  
Be sure to install the component only when using a  
compatible application that supports the function.  
2-5  
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Chapter 2 Setup  
4. Connecting the Scanner to the Computer  
Use a USB port to connect the device to the PC.  
Interface Connector Locations  
Connecting the Scanner to the Computer  
The USB connector is located on the scanner as shown below.  
To connect to the computer, follow the procedure for the  
intended connection method.  
Using a USB Connection  
1. Connect the supplied power cord into the power  
connector on the back of the scanner. (1)  
2. Connect the power cord into an AC outlet. (2)  
USB  
Connector  
Power Connector  
IMPORTANT  
• Use only the supplied power cord.  
• The scanner and computer should both be turned OFF when  
making connections.  
120 V Type  
220 - 240 V Type  
2-6  
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Chapter 2 Setup  
3. Use the supplied USB cable to connect the scanner  
to the computer.  
Connect the square plug (Type B) of the USB cable to the  
scanner. Connect the flat plug (Type A) of the USB cable  
to the computer.  
Type B  
Type A  
2-7  
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Chapter 2 Setup  
5. Turning the Power ON  
The power of the scanner can be turned ON and OFF with the power button on the front of the scanner.  
1. Make sure that the scanner and computer are  
Turning Off the Power  
connected properly with the supplied USB cable.  
Press the power switch again to turn the scanner off.  
2. Press the power switch.  
IMPORTANT  
• After turning the scanner off, wait at least 10 seconds before  
turning it back on.  
• If you will not be using the scanner for an extended period, you  
should disconnect the power cord from the AC outlet for safety.  
Hint  
The scanner's Auto power OFF function is enabled by default,  
and the scanner will turn off automatically if it is not operated for  
4 hours.  
To disable this setting, follow the steps in (See “Auto Power  
OFF Function” on p. 5-6).  
Power Switch  
Hint  
When the scanner is turned on for the first time, the balloon  
message shown below appears on the Windows task bar. If you  
wait a while, automatic scanner recognition will end and the  
scanner will become ready to use.  
2-8  
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Chapter 3 Basic Operation  
1. Documents....................................................... 3-2  
Acceptable Documents .........................................3-2  
Long Document Mode Setting...............................3-3  
2. Document Feed and Eject Trays ..................... 3-5  
Preparing the Document Feed Tray......................3-5  
Adjusting the Document Guides............................3-7  
Preparing the Document Eject Tray......................3-9  
3. Document Feeding Methods.......................... 3-10  
Selecting the Document Feeding Method...........3-10  
4. Scanning........................................................ 3-13  
About the Job Function .......................................3-13  
CapturePerfect 3.1..............................................3-14  
5. Using Patchcode Sheets (Option) ................. 3-19  
About Patchcode Sheets.....................................3-19  
How to Use Patchcode Sheets ...........................3-20  
6. Handling Interruptions in Scanning................ 3-22  
Check Error Message on Control Panel..............3-22  
Handling Paper Jams, Skewed Documents,  
and Staples .........................................................3-22  
Handling a Double Feed .....................................3-23  
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Chapter 3 Basic Operation  
1. Documents  
The scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper  
that can be fed depends on the feeding method.  
• Manual feeding feeds one document at a time while the  
[Separation Off] key on the control panel is lit and the  
Document Feed Tray is raised.  
Acceptable Documents  
The scanner can feed the following document sizes.  
Size  
Width: 50.8 mm to 305 mm (2" to 12")  
Length: 70 mm to 432 mm (2.8" to 17") (without using the  
Long Document Mode)  
70 mm to 1,000 mm (2.8" to 39.4") (using [ON1] in the  
Long Document Mode)  
70 mm to 3,000 mm (2.8" to 118.1") (using [ON2] in  
the Long Document Mode)  
Separation  
Off key
Hint  
Setting the scanner to Long Document Mode lets you scan  
documents up to 3,000 mm (118.1") long.  
(See “Long Document Mode Setting” on p. 3-3.)  
IMPORTANT  
A document must meet the following criteria to be scannable:  
• When scanning a multipage document, pages must be  
grouped together so that they have the same size, thickness,  
and weight. Scanning different types of paper at one time may  
cause the scanner to jam.  
Paper Thickness  
2
2
Continuous Feeding: 20 g/m to 209 g/m (5 to 56 lb  
bond) (0.04 mm to 0.25 mm)  
Manual Feeding: 20 g/m to 255 g/m (5 lb to 64 lb bond)  
2
2
(0.04 mm to 0.30 mm)  
• Always make sure that the ink on a document is dry before  
scanning it. Scanning documents with the ink still wet may soil  
the rollers or scanning glass, cause lines or smudges to  
appear on images, or dirty other documents.  
• Always clean the rollers or scanning glass after scanning a  
document written in pencil. Scanning documents with pencil  
written on them may soil the rollers or scanning glass, cause  
stripes to appear in images, or dirty other documents.  
• When scanning a two-sided document that is printed on thin  
paper, the image on the opposite side of each page may show  
through. Adjust the scanning brightness from the application  
program, or enable the [Prevent Bleed Through/Remove  
Background] setting before scanning.  
Hint  
• Continuous feeding feeds document pages one after another  
by the feed and retard rollers until the batch of documents  
placed in the Document Feed Tray is completed.  
3-2  
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Chapter 3 Basic Operation  
• Note that scanning the following types of documents can  
cause a paper jam or malfunction. To scan such a document,  
make a photocopy of the document and then scan the  
photocopy.  
Long Document Mode Setting  
Using the Long Document mode, pages up to 3,000 mm  
(118.1") long can be scanned.  
Changing the Long Document Mode setting can be done  
from the Control Panel.  
Wrinkled or creased  
Carbon paper  
documents  
Curled documents  
Torn documents  
Coated paper  
Setting Long Document Modes on the Control  
Extremely thin,  
translucent paper  
Panel  
1. Press the Menu key on the control panel.  
Documents with  
excessive paper dust  
particles.  
Documents with  
paper clips or staples  
• To scan bound multi-page documents such as invoice  
booklets, place the bound edge against the feeder inlet and  
scan by manual feeding.  
• To use the Long Document Mode, feed document pages  
manually, one after another.  
Menu Key  
Document Feeder Capacity  
Up to 500 sheets of high grade paper or paper up to 48mm  
high (max.)  
IMPORTANT  
Do not exceed the load limitation mark when placing documents  
in the Document Feed Tray. It may cause paper jams.  
The User Mode is activated.  
2. Press the [ ] key seven times to display Long  
Document Mode. (See p. 4-7.)  
Small Size  
Limitation  
Mark  
Large Size  
Limitation  
Mark  
Small Size Limitation Mark:  
When placing documents that are smaller than LTR/A4 size.  
Large Size Limitation Mark:  
When placing documents that are larger than LTR/A4 size.  
3-3  
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Chapter 3 Basic Operation  
• When Long Document Mode is set to [ON1] (1,000 mm), a  
3. Confirm your settings.  
scanned image may be lost if the scanning mode is set to color  
and the image quality is set to [Image quality priority]. In the  
event, scan the document in black and white or reduce the  
image quality.  
• When Long Document Mode is set to [ON2] (3,000 mm), a  
scanned image may be lost if the scan is performed at 400/  
600 dpi or with the scanning mode set to color and the  
scanning side set to [Duplex]. In the event, scan the document  
at a lower resolution, in black and white, or with the scanning  
side set to [Simplex].  
• When scanning using Long Document Mode, [High-Quality  
Moire Reduction], [Auto orientation compensation], or  
document orientation of [+90 degrees] or [-90 degrees] cannot  
be used.  
• If a sheet is loaded at a skewed angle when scanning long  
documents, it may be damaged by contacting both sides of the  
transport path. So be careful to avoid loading documents at  
skewed angles.  
[ON2]: When the [Match original size] or [Scanner’s  
Maximum] page size setting is selected, scanning  
document page lengths up to 3,000 mm (118.1") is  
enabled.  
[ON1]: When the [Match original size] or [Scanner’s  
Maximum] page size setting is selected, scanning  
document page lengths up to 1,000 mm (39.4") is  
enabled.  
[OFF]: When the [Match original size] page size setting is  
selected, scanning document page lengths up to 432 mm  
(17.0") is enabled.  
4. Press [Enter].  
• Paper jam detection may react slowly when scanning long  
documents, which could result in jammed documents being  
damaged. Be especially careful to avoid paper jams.  
• To feed each document page manually when scanning long  
documents, press the [Separation Off] key on the control  
panel.  
Enter Key  
The current setting is indicated by blinking square brackets  
[ ].  
Separation  
Off Key  
5. Press the [ ] or [ ] key and press [Enter] to accept  
the selection.  
6. Press the Stop key to exit the User Mode.  
IMPORTANT  
• Processing may be slowed when scanning in the Long  
Document Mode.  
3-4  
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Chapter 3 Basic Operation  
2. Document Feed and Eject Trays  
Before scanning, prepare the Document Feed and Eject Trays for the desired paper size.  
1. Press the Menu key on the control panel.  
Preparing the Document Feed Tray  
Document Feed Tray  
The height of the Document Feed Tray can be adjusted  
according to the number of document pages to be loaded  
(the default setting is the lowest position).  
Menu Key  
The User Mode is activated.  
Tray Position Setting  
The proper height of the Document Feed Tray can be set in  
advance by the Tray Position in the User Mode setting,  
which minimizes the time required to start feeding the  
documents to be placed on the Document Feed Tray.  
2. Press the [ ] key five times to display Tray Position.  
(See p. 4-8.)  
3. Confirm your settings.  
[0]: To load up to 500 sheets  
[1]: To load up to 300 sheets  
[2]: To load up to 100 sheets  
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Chapter 3 Basic Operation  
4. Press [Enter].  
Document Guides  
Slide the document guides to fit the width of your  
document.  
Enter Key  
Hint  
The positions of the left and right document guides can also be  
locked independently for off-center loading. (See “Adjusting the  
Document Guides” on p. 3-7)  
The current setting is indicated by blinking square brackets  
[ ].  
5. Select with the [ ] or [ ] key and press [Enter] to  
accept the selection.  
Document Feeder Tray Extension / Extension  
Wire  
The Document Feed Tray moves to the selected height.  
Pull out the tray extension as needed for the length of your  
document.  
6. Press the Stop key to exit the User Mode.  
3-6  
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Chapter 3 Basic Operation  
Gently open the extension wire.  
Loading Documents at the Left Side  
This example shows the procedure for loading documents  
at the left side of the feeder.  
1. Spread the document guides all the way to the left  
and right.  
Hint  
Use the extension wire if the document beyond the edge of the  
document tray extension.  
2. Load your documents against the left feed guide.  
Adjusting the Document Guides  
The document guides normally extend at equal distances to  
the left and right ends from the center of the feeder so that  
documents are by default to be placed at the center of the  
feeder inlet.  
However, each document guide has its own lock lever, so you  
can place documents either toward the left or right side of the  
feeder inlet by locking the document guides at the appropriate  
positions.  
3. Lock the left document guide (1) by pulling out the  
lock lever, then slide the right document guide to the  
right edge of your documents (2).  
(1)  
(2)  
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Chapter 3 Basic Operation  
4. Lock the right document guide (1), and unlock the left  
Resetting the Document Guides  
document guide (2).  
To reset the guides so that they are equidistant from the  
center, perform the following procedure to spread the  
guides to the left and right as far as they will go.  
(2)  
(1)  
1. Confirm that the right document guide is locked (1),  
and slide the left guide all the way to the left (2).  
5. Slide the left document guide to the left edge of your  
documents.  
2. Lock the left document guide (1), and unlock the right  
document guide (2).  
(1)  
(2)  
3. Slide the right document guide all the way to the right.  
3-8  
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Chapter 3 Basic Operation  
4. Unlock the left document guide.  
Document Eject Tray Extension  
Open the Document Eject Tray Extension when  
documents look like they are going to fall off of the eject  
tray.  
Preparing the Document Eject Tray  
The Eject Tray includes two Document Eject Guides, the  
Eject Tray Extension and Eject Paper Stopper, to be adjusted  
to fit the width and length of your documents.  
Eject Paper Stoppers  
Raise the appropriate Eject Paper Stoppers to stop ejected  
documents from spilling out of the eject tray.  
Document Guides  
Slide the document eject guides to fit the width of your  
documents.  
The eject position of the document can be checked by  
feeding a single sheet of the document in Count-Only  
Mode. (See “Count-Only Mode” on p. 4-2.)  
Hint  
The eject paper stoppers are attached to the document eject  
tray extension, so you can adjust their positions to suit your  
document length.  
When LTR/A4-size documents are loaded, close the document  
eject tray extension and stand up the upper eject paper  
stoppers. When A3-size documents are loaded, open the  
document eject tray extension and stand up the upper eject  
paper stoppers.  
3-9  
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Chapter 3 Basic Operation  
3. Document Feeding Methods  
Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray  
by the pickup roller; and Manual Feeding, which requires manually feeding one document at a time for transport by the feed roller,  
while the pickup roller is disabled.  
Manual Feeding  
Selecting the Document Feeding Method  
The Separation Off key lights and the Document Feed  
Continuous Feeding is the default feeding method, but  
Manual Feeding can be enabled by selecting Manual Feeding  
as the Feeding Option for the ISIS/TWAIN driver, or by  
pressing the Separation Off key on the control panel.  
Continuous Manual Feeding Mode is also provided as a way  
to scan a batch of document pages that cannot be  
automatically transported.  
Tray rises so that documents can be fed manually one at a  
time.  
In the Manual Feeding mode, you must insert each  
document page far enough to be pulled in by the feed roller  
(because the pickup roller is disabled).  
Continuous Feeding  
With Continuous Feeding, documents loaded in the  
Document Feed Tray are picked up automatically by the  
pickup roller and transported by the feed roller, while the  
retard roller separates each page to avoid double feeding.  
Separation Off Key  
IMPORTANT  
• Because pages are not separated by the retard roller during  
manual feeding, a paper jam will occur if multiple pages are  
loaded together.  
Pickup  
Roller  
Feed  
Roller  
• To scan bound multi-page documents such as invoice  
booklets, place the bound edge against the feed inlet and scan  
using manual feeding.  
Retard  
Roller  
Hint  
• The [Separation Off] key is linked to the [Manual Feeding]  
Feed Option setting of the ISIS/TWAIN driver.  
• When the [Separation Off] key on the control panel is pressed  
or the [Manual Feeding] Feed Option is selected, the  
[Separation Off] key lights and the Document Feed Tray rises.  
3-10  
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Chapter 3 Basic Operation  
Continuous Manual Feeding Mode  
Continuous Manual Feeding Mode Setting  
Enable the Continuous Manual Feeding Mode from the  
User Mode when document pages do not separate well  
using Continuous Feeding.  
Select Manual Feed Mode in the User Mode settings to  
enable continuous manual feeding.  
1. Press the Menu key on the control panel.  
Feed Roller  
Menu Key  
Retard Roller  
IMPORTANT  
When the Continuous Manual Feeding Mode is set to ON from  
the User Mode, make sure to disable it (set to OFF) when  
finished scanning. Otherwise, normal continuous feeding will be  
disabled the next time someone uses the scanner.  
The User Mode is activated.  
Hint  
For Manual Feeding, you must feed document one page at a  
time. For Continuous Manual Feeding, you may place a stack of  
documents on the Document Feed Tray and insert them into the  
Document Feed Tray opening one page at a time, making  
operation easier.  
2. Press the [ ] key one times to display “Manual Feed  
Mode”. (See p. 4-7.)  
3. Confirm your settings.  
[ON]: Disables the pickup roller so that loaded documents  
have to be hand fed to the feed roller one page at a time.  
[OFF]: Documents are fed continuously by the pickup  
roller, except when the Separation Off key is lit.  
3-11  
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Chapter 3 Basic Operation  
4. Press [Enter].  
Enter Key  
The current setting is indicated by blinking square brackets  
[ ].  
5. Press the [ ] or [ ] key and press [Enter] to accept  
the selection.  
6. Press the Stop key to exit the User Mode.  
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Chapter 3 Basic Operation  
4. Scanning  
Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.1 software included with the  
scanner, or directly from the control panel of the DR-G1130/G1100, using the Job Function.  
This section describes the Job Function and provides an overview of CapturePerfect 3.1.  
Registered jobs are displayed.  
About the Job Function  
The Job Function enables you to use the Job Registration Tool  
to register different jobs which can then be selected for  
scanning by pressing the [Job] key on the control panel.  
Job registration stores scanning conditions such as scanner  
settings, image file format selection, save destination, and  
image data processing settings for each job to be used with the  
Hint  
If no job is displayed, you must register a job using the Job  
Registration Tool.  
2. Press the [ ] or [ ] key to select a job.  
Job Function.  
3. Execute the displayed job by pressing the Start key.  
Hint  
The Job Registration Tool is a TWAIN-compliant application that is  
installed along with the ISIS/TWAIN driver. See Chapter 9 “Job  
Registration Tool Settings” for details.  
Executing Jobs  
Use the following procedure to execute jobs that have been  
registered by the Job Registration Tool.  
1. Press the Job key on the control panel.  
Start Key  
4. Open the folder specified during job registration to  
confirm that the image files have been created.  
Job Key  
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Chapter 3 Basic Operation  
Scanning with CapturePerfect  
CapturePerfect 3.1  
CapturePerfect 3.1 is an ISIS-compatible application  
developed for Canon document scanners.  
The following three scanning methods are available from  
the CapturePerfect 3.1 Scan menu.  
Scan Batch to Printer Scan Batch to File  
CapturePerfect 3.1 includes scan modes described in this  
section. Select the desired scan mode from the Scan menu to  
perform scanning. For more information on CapturePerfect  
3.1, refer to the CapturePerfect 3.1 Operation Guide.  
Prints scanned images Saves scanned images as files in  
on a specified printer  
a specified folder  
(Network)  
Scan Batch to Mail  
Starts your e-mail program and  
attaches the scanned image to  
a new e-mail message  
Scan Batch to File  
Documents are scanned with the preset scanning  
conditions, and the scanned image data is saved to a  
specified folder.  
Scan Batch to Printer  
Documents are scanned with the preset scanning  
conditions, and the scanned image is printed on a specified  
printer.  
Scan Batch to Mail  
Scanning is performed with the specified scanning  
conditions, and the MAPI-compliant e-mail client set as  
the default in the computer will open up a new e-mail  
message with the scanned images as attachments.  
Scan Page  
Only one page of the document is scanned.  
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Chapter 3 Basic Operation  
Select Job  
The scanning conditions and scan mode (Scan Batch to  
Using CapturePerfect 3.1  
This section describes how to start CapturePerfect 3.1 and  
scan documents. The procedure for using the Scan Batch  
to File function is described here as an example.  
For details, refer to the CapturePerfect 3.1 Operation  
Guide.  
File, Scan Batch to Printer, or Scan Batch to Mail) are  
registered in advance as a job. The scan job can then be  
performed in two steps: (1) select the registered job from  
the toolbar (2) click [Scan Job].  
1. From the Windows task bar, click [Start] click [All  
Programs] [CapturePerfect 3.1] [CapturePerfect  
3.1].  
Hint  
The following two scan jobs are already registered and up to 99  
additional jobs can be registered.  
• Color Document  
Scan the document using 24-bit color, simplex, at 300 dpi  
resolution, and save the file in the folder [Pictures].  
• Binary Document  
Scan the document in black-and-white, simplex, at 200 dpi  
resolution, and save the file in the folder [Pictures].  
Hint  
In Windows 8, CapturePerfect3.1 is saved to the following  
location.  
Scan Batch to Microsoft SharePoint  
If Microsoft SharePoint Server is available, this mode  
enables you to send scanned images to the Microsoft  
SharePoint website.  
Scan Batch to Presentation  
This mode is convenient when a compact scanner is used  
in an environment such as a conference hall, where it is  
connected to a large display or projector. By setting  
CapturePerfect for full-screen display before scanning,  
scanned images are displayed at full size on the screen.  
CapturePerfect 3.1 starts.  
Hint  
This function is not usually practical for large scanners.  
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Chapter 3 Basic Operation  
2. From the [Scan] menu, select [Select Scanner].  
5. Click [OK] to finish scanner selection.  
6. From the [Scan] menu, select [Scanner Settings].  
The [Select Scanner] dialog box opens.  
3. Select [CANON DR-XXXX] and click [Settings].  
The Properties dialog box for the ISIS driver opens.  
(XXXX varies depending on the model you are using)  
IMPORTANT  
If [CANON DR-XXXX] is not displayed in the list of scanners,  
you must re-install the ISIS/TWAIN driver.  
4. Select the default page size and click [OK].  
7. Set the scan settings.  
Hint  
For more information on specifying the scan settings, see “ISIS/  
TWAIN Driver Settings Dialog Box” on p. 8-2.  
IMPORTANT  
8. From the [Scan] menu, click on [Scan Batch to File].  
If you select [Default] in the ISIS driver properties dialog box,  
that setting is applied here.  
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Chapter 3 Basic Operation  
• If the [Manual Feeding] Feed Option is enabled, the  
The [Scan Batch to File] dialog box opens  
Separation Off key is lit and the Document Feed Tray is  
raised. You must insert one page at a time to be scanned, and  
press the Stop key to display the Continue Scanning dialog  
box.  
Separation Off Key  
• If a Feed Option other than [Standard Feeding] or [Manual  
Feeding] is selected, once you have started scanning, each  
document placed in the Document Feed Tray is scanned, and  
when no document is loaded, the scanner enters the standby  
state.  
• If the [Automatic Feeding] Feed Option is enabled, scanning  
is performed automatically whenever a sensor in the  
Document Feed Tray detects a loaded document, and  
pressing the Stop key causes the Continue Scanning dialog  
box to appear.  
9. Specify the file name and the file type for saving the  
image data.  
For details on other settings in the [Scan Batch to File]  
dialog box, refer to the CapturePerfect 3.1 Operation  
Guide.  
10. Place your document and click [Save] to start  
scanning.  
• If the [Panel-Feeding] Feed Option is enabled, the Start key  
lamp is lit. You must load a document and press the Start key  
to scan. Pressing the Stop key causes the Continue Scanning  
dialog box to appear.  
IMPORTANT  
You must load your documents as described below, depending  
on the specified Feed Option setting.  
• If the [Standard Feeding] Feed Option is enabled, load your  
documents before scanning. When all of the documents have  
been scanned, the Continue Scanning dialog box appears.  
Start Key  
(Lamp Lights green)  
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Chapter 3 Basic Operation  
11. Verify that a document is loaded and click either  
[Continue Scanning] or [Stop Scanning].  
12. When scanning is complete, select [Exit] from the  
[File] menu to quit CapturePerfect 3.1.  
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Chapter 3 Basic Operation  
5. Using Patchcode Sheets (Option)  
When the optional patchcode decoder is installed, the DR-G1130/G1100 supports Automatic File Separation by detecting  
patchcode sheets inserted within a document, and performs batch separation.  
Printing Patchcode Sheets  
About Patchcode Sheets  
Open the desired patchcode sheet file with CapturePerfect  
Patchcode patterns are printed on the patchcode sheets used to  
automatically separate files. Patchcode pattern icons are  
registered in the following location when the ISIS/TWAIN  
driver is installed.  
3.1 or an application that supports the PDF file format, and  
print the page image only at its original size.  
IMPORTANT  
• Print (at original size) PATCH T (A4) and PATCH II (A4)  
sheets on A4-size paper, or PATCH T (LTR) and PATCH II  
(LTR) on LTR paper.  
• Patchcode sheets must be printed in their original size. The  
scanner may not recognize them as patchcode sheets if they  
are enlarged or reduced.  
Creating a Patchcode Sheet  
To copy a patchcode pattern to create a different size  
patchcode sheet, make sure to pay attention to the  
following precautions:  
Hint  
IMPORTANT  
In Windows 8, the batch code sheets are saved to the applications  
table.  
• Adjust the patchcode so that it fits into the effective area for  
detecting patchcode patterns.  
5 mm (0.2")  
5 mm (0.2")  
Patchcode Patterns  
(Effective area for detecting  
patchcode patterns.)  
IMPORTANT  
• When copying a patchcode pattern, the copy should be the  
same size as the pattern on the original.  
• Be careful to keep patchcode sheets clean. If a patchcode  
sheet has been folded or becomes creased, reprint or replace  
the sheet.  
• Patchcode sheets can be used only when the application you are  
using supports separating files by patchcode patterns.  
• Patchcode sheets are available in PDF format. There are four  
types; [PATCH II (A4)], [PATCH II (LTR)], [PATCH T (A4)],  
[PATCH T (LTR)], organized according to the paper size and  
pattern.  
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Chapter 3 Basic Operation  
Patchcode Pattern Function  
How to Use Patchcode Sheets  
This section describes how to use patchcode sheets with  
CapturePerfect 3.1.  
There are two types of patchcodes, and their function  
changes according to their pattern.  
PATCH T  
1. Print the patchcode sheets on a printer.  
IMPORTANT  
• Print (at original size) PATCH T (A4) and PATCH II (A4)  
sheets on A4 paper, or PATCH T (LTR) and PATCH II (LTR)  
on LTR paper.  
• The scanner may not recognize the patchcodes if they are  
enlarged or reduced.  
When the scanner recognizes this patchcode printed on a  
patchcode sheet, it creates a separate file for the document  
that comes after the patchcode sheet. The image of this  
sheet is saved or not saved, depending on the application’s  
settings.  
2. Insert the patchcode sheet in front of the document  
that you want to save as a separate file before  
placing the documents on the scanner.  
PATCH II  
Insert patchcode sheets in front of  
the documents you want to save as  
separate files.  
When the scanner recognizes this patchcode printed on a  
patchcode sheet, it creates a separate file starting from the  
patchcode sheet. The image of this sheet is saved,  
regardless of the application’s settings.  
3. On the [Others] tab of the ISIS driver properties,  
select [Patchcode] from the Batch Separation drop-  
down list.  
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Chapter 3 Basic Operation  
IMPORTANT  
If the patchcode decoder is not installed, the [Patchcode] batch  
separation setting is not displayed.  
4. Perform [Scan Batch to File].  
5. Set the [Type of batch separation] setting to [Scan,  
Continue Scanning] or [Skip, Continue Scanning].  
Hint  
• If [Scan, Continue Scanning] is selected or if the patchcode is  
PATCH ll type, the patchcode sheet image is also saved and  
scanning continues.  
• If [Skip, Continue Scanning] is selected and the PATCH T  
pattern is detected, the patchcode sheet image is not saved  
and scanning continues.  
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Chapter 3 Basic Operation  
6. Handling Interruptions in Scanning  
If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences.  
When a double feed is detected, (See “Handling a Double  
Feed” on p. 3-23.)  
Check Error Message on Control Panel  
When document feeding is interrupted, an error message will  
appear on the display panel.  
Handling Paper Jams, Skewed  
Documents, and Staples  
When paper jam, paper skew or a staple is detected, remove  
any documents that remain in the eject tray or inside the  
scanner.  
When a paper jam is detected  
When a skewed document is detected  
When a staple is detected  
CAUTION  
• Remove documents that remain inside the scanner carefully.  
Your documents could be damaged or you could be injured by  
paper cuts.  
• Remove documents that remain inside the scanner completely.  
Paper shreds remaining inside the scanner may cause future  
jams or damage.  
1. Remove any documents that remain in the eject tray.  
2. Open the upper unit gently.  
(See “Opening the Upper Unit” on p. 5-3)  
When a double feed is detected (Rapid  
CAUTION  
Recovery System disabled)  
Be careful to avoid pinching your hands when opening and  
closing the upper unit.  
3. Remove any documents that remain inside the  
scanner.  
When a double feed is detected (Rapid  
IMPORTANT  
Recovery System enabled)  
• If the document has stopped in the midst of ejecting to the  
eject tray, raise the upper unit only slightly and remove it.  
• If the document remains completely inside the scanner, open  
the upper unit as far as it goes up to remove it.  
Refer to the following based on the error.  
When a paper jam, slanted document, or staple is detected,  
(See “Handling Paper Jams, Skewed Documents, and  
Staples” on p. 3-22.)  
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Chapter 3 Basic Operation  
4. Close the upper unit gently. Then press it at both  
ends to make sure it is fully closed.  
Handling a Double Feed  
(See “Closing the Upper Unit” on p. 5-3)  
When a double feed is detected while scanning, the document  
pages for which double feeding was detected are ejected at the  
eject outlet, an error message appears on the Control Panel  
display, and feeding stops.  
5. Check to verify the last saved image, and perform  
rescanning.  
IMPORTANT  
• Even if a document is ejected onto the eject tray, the scanned  
image of the document may not be saved. Before rescanning,  
always check the last saved image.  
• Before rescanning, straighten documents that were detected  
as skewed.  
• Before rescanning, remove any staples that were detected in  
documents.  
Place the document removed from inside the scanner in  
front of the other documents in the feed tray, and press the  
Start key to resume scanning.  
IMPORTANT  
When a double feed is detected, the following process occurs, and  
messages appear according to the Rapid Recovery System setting  
in the ISIS/TWAIN driver.  
(See “[Rapid Recovery System] Check Box” on p. 8-6.)  
Start Key  
When the Rapid Recovery System is Disabled  
• When the Rapid Recovery System is disabled, images scanned  
before the double feed are saved as files, scanning finishes, and  
the following error message is displayed.  
When detecting double feeds by document length  
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Chapter 3 Basic Operation  
When detecting double feeds by ultrasonic sensors  
Return the document pages ejected as a result of double-  
feed detection to the top of the document stack yet to be  
scanned, and resume scanning.  
When the Rapid Recovery System is Enabled  
• When the Rapid Recovery System is enabled, scanning pauses  
when a double feed is detected, and the following error message  
is displayed.  
1. Check the rejected document page(s).  
Hint  
• If attached paper, such as a label on the document page,  
appears to be the cause of the double-feed detection, ignore  
the detection.  
• If two document pages were fed together, rescan the double-  
fed pages.  
2. Select a process with the [ ] and [ ] keys and  
press [Enter].  
[Start]:  
The image when a double feed is detected is cancelled and  
the document rescanned.  
[Stop]:  
Images scanned before double feed detection are saved in  
files and scanning is finished.  
[DFR]:  
The images of documents when a double feed is detected  
are saved and the documents rescanned.  
3-24  
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Chapter 4 Other Functions  
1. Function Description........................................ 4-2  
2. User Mode ....................................................... 4-4  
User Mode Operating Procedure ..........................4-4  
3. User Mode Functions....................................... 4-6  
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Chapter 4 Other Functions  
1. Function Description  
The function for counting the documents before scanning is described below.  
Count-Only Mode  
IMPORTANT  
Counts the number of loaded document sheets by simply  
feeding them through the scanner.  
To reset the page counter, press the Count Clear key for  
approximately two seconds while the Count Only key is  
lit.  
Hint  
The Count-Only mode is executed by the Count Only key on the  
control panel, and can be used to count document sheets even  
when no computer is connected.  
1. Place the documents into the tray.  
Count Clear  
Key  
2. Press the Count Only key on the control panel.  
Count Only  
Key  
Verify Scan  
The scanner compares the document page count obtained  
from the Count-Only mode (or entered manually) with the  
actual count of document pages scanned, and an error  
message is displayed if the two counts do not match.  
The Count Only key lights blue when the Count-Only  
mode is enabled.  
1. Setting the Count.  
Hint  
3. Press the Start key to start scanning and count the  
The document page count can be specified by using the count  
obtained from the Count-Only mode or by pressing the [ ] and  
loaded document sheets.  
[
] keys to enter a number.  
2. Select Verify Count in the ISIS/TWAIN driver  
settings.  
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Chapter 4 Other Functions  
3. Press the Start Key to start scanning.  
“Verifying…” is displayed.  
Hint  
If the specified count is exceeded while scanning, or if the  
scanned count does not reach the specified count when  
scanning is finished, an error is displayed.  
The specified count is exceeded while scanning  
Scanning finishes without reaching the specified count  
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Chapter 4 Other Functions  
2. User Mode  
The User Mode provides the user with the capability to change certain scanner functions.  
User Mode Operating Procedure  
User Mode operations are controlled by the following  
procedure.  
Hint  
Operating procedures differ according to User Mode function. For  
details, refer to the indicated pages.  
1. Press the Menu key on the control panel.  
Menu Key  
The User Mode is activated.  
2. Press the [ ] and [ ] keys to select the User Mode  
function.  
The User Mode functions are displayed in the following  
sequence.  
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Chapter 4 Other Functions  
3. Press [Enter].  
Enter Key  
The current setting is indicated with blinking square  
brackets [ ].  
4. Press the [ ] or [ ] key to select [ON2], [ON1] or  
[OFF], and press [Enter] to accept the selection.  
5. Press the [Stop] key to exit the User Mode.  
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Chapter 4 Other Functions  
3. User Mode Functions  
The following functions are available in the User Mode.  
Separation Mode Setting  
Double-Feed Control Setting  
If double feeding or a paper jam occurs, change to  
Separation Mode.  
Select whether double feed detection is enabled when in  
Count-Only mode. If set to [ON], double feeds are  
detected during feeding in Count-Only mode.  
There are two methods of double feed detection,  
comparing the length of documents and detecting  
unevenness between documents by ultrasonic sensors,  
which can be set according to the ISIS/TWAIN driver.  
(See p. 8-5)  
HI: Use if friction between sheets is great, and you are  
feeding documents that are difficult to separate.  
Normal: Use this setting normally.  
LO: Use when feeding fine documents.  
IMPORTANT  
On [HI], as the separation power is great, the paper may tear. If  
this happens, use [Normal] or [LO].  
In Count-Only mode, double feed is set to be detected by  
ultrasonic sensors.  
Buzzer (Beeper) Control Setting  
Staple Detection Setting  
The beeper (“buzzer”) sounds when you press the control  
panel keys and when a scanning error occurs.  
ON2: The beeper sounds when a scanning error occurs,  
and when a control panel key is pressed.  
ON1: The beeper sounds when a scanning error occurs.  
OFF: The beeper never sounds.  
Select whether staple detection is enabled when the Count-  
Only mode is enabled.  
ON: Detects staples in the Count-Only mode.  
OFF: Does not detect staples in the Count-Only mode.  
Staple detection during scanning is set with the ISIS/  
TWAIN driver. (See p. 8-5)  
Staple Detection Level Setting  
Sets the staple detection sensitivity level.  
[1] is the default setting, [2] provides higher sensitivity,  
and [0] provides lower sensitivity.  
4-6  
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Chapter 4 Other Functions  
Long Document Mode Setting  
Setting the manual feed time for feeding  
intervals  
You can enable this mode to scan document pages up to  
3,000 mm (118.1") long when the Auto Detection page  
size setting is selected. (See “Long Document Mode  
Setting” on p. 3-3.)  
Set the time that the feed roller will continue to rotate after  
feeding in a sheaf of documents.  
0: 0s  
1: 30s  
2: 60s  
3: 180s  
4: 300s  
ON2: Automatically detects page sizes when scanning  
documents up to 3,000 mm (118.1") long.  
ON1: Automatically detects page sizes when scanning  
documents up to 1,000 mm (39.4") long.  
OFF: Automatically detects page sizes when scanning  
documents up to 432 mm (17") long.  
Stand-by Mode Setting  
Hint  
Feeding a document longer than maximum detectable page  
size for Auto Detection causes paper jams, and transport stops.  
Selects the amount of time (240, 60 or 10 minutes) from  
when the scanner is last used to when the Stand-by mode  
is activated.  
Continuous Manual Feeding Mode Setting  
Display Language Setting  
This mode disables automatic feeding by the pickup roller,  
so that the loaded document stack must be fed by hand one  
sheet at a time by the operator. (See “Continuous Manual  
Feeding Mode” on p. 3-11.)  
ON: The pickup roller is disabled.  
OFF: Documents are fed by the pickup roller.  
Selects English, Japanese or French for the language to  
display on the control panel.  
EN: English display panel  
JP: Japanese display panel  
FR: French display panel  
Display Contrast Adjustment  
Use to adjust display panel contrast.  
4-7  
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Chapter 4 Other Functions  
USB Short Packet Setting  
Roller Counter  
Displays the number of document pages fed since roller  
installation or replacement (pickup, feed, and retard  
rollers). Make sure to reset this counter when replacing the  
rollers. (See “Checking and Resetting the Page Counter”  
on p. 5-7.)  
If the scanner does not operate normally when using the  
USB interface, change this setting to [OFF].  
Tray Position Setting  
Imprinter Test  
The document feed tray should be set to fit the number of  
document sheets to be loaded. (See “Preparing the  
Document Feed Tray” on p. 3-5.)  
0: Up to 500 sheets  
1: Up to 300 sheets  
2: Up to 100 sheets  
When the optional imprinter is installed, this function  
executes a test printing of the imprinter. (See “Performing  
an Imprinter Test” on p. 5-20.)  
Auto power OFF function settings  
Key Repeat Setting  
Set the auto power OFF function.  
Selects the panel display method.  
Select ON to enable the auto power OFF function, and if  
after 4 hours of inactivity, the power turns OFF  
automatically.  
ON: The panel display scrolls continuously while a key is  
pressed.  
OFF: The panel display scrolls each time a key is pressed.  
Hint  
Key repeat is valid in the following situations.  
• When using the Job Function  
• When selecting each of the functions in the User Mode  
Total Counter  
Displays the lifetime total number of document pages fed  
by the scanner.  
4-8  
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Chapter 5 Maintenance  
1. Regular Maintenance....................................... 5-2  
Cleaning the Scanner............................................5-2  
Cleaning the Sensors............................................5-2  
Opening and closing the upper unit ......................5-3  
Cleaning the Scanning Glass, Roller, and Pad.....5-3  
Adjusting the Compression ...................................5-5  
Auto Power OFF Function.....................................5-6  
Power Outlet .........................................................5-6  
2. Replacing the Transport Rollers ...................... 5-7  
Roller Replacement Cycle.....................................5-7  
Checking and Resetting the Page Counter...........5-7  
Removing and Reinstalling the Rollers .................5-9  
3. Detaching and attaching the separation pad  
(retard roller cover) ........................................ 5-14  
When to replace the separation pad  
(retard roller cover)..............................................5-14  
Detaching and attaching the separation pad  
(retard roller cover)..............................................5-14  
4. Imprinter Ink Cartridge Replacement  
and Cleaning.................................................. 5-16  
About the Imprinter..............................................5-16  
Replacing Ink Cartridges.....................................5-16  
Specifying the Printing Position...........................5-18  
Cleaning the Imprinter.........................................5-19  
Imprinter Testing .................................................5-20  
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Chapter 5 Maintenance  
1. Regular Maintenance  
To maintain scanning quality, routinely clean the scanner as described below.  
CAUTION  
• Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction.  
• Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the  
scanner, and cause other damage.  
• When opening and closing the upper unit, be careful not to get your fingers caught, as this may result in personal injury.  
Cleaning the Document Feed Inlet and  
Cleaning the Scanner  
Transport Path  
Dust or paper particles in the document feed inlet or inside  
the scanner can cause spots to appear on scanned images.  
Use compressed air to periodically clean dust and paper  
particles from the inlet and the inside of the scanner. After  
completing large scanning jobs, turn OFF the scanner and  
clean out any paper particles.  
About the Cleaning Cloth  
Use the cleaning cloth supplied with the scanner to clean  
its interior.  
Cleaning the Scanner Exterior  
To clean the outside of the scanner, use a cloth moistened  
with water or mild detergent solution. Wring out the cloth  
thoroughly, and use a clean dry cloth to wipe the scanner  
dry.  
Cleaning the Sensors  
Dust and debris that collect on the sensors may cause  
documents to be recognized incorrectly. Clean the sensors  
periodically using a blower, etc. so that dust and debris do not  
collect on them.  
Main unit inner lower side  
Sensors  
Sensors  
5-2  
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Chapter 5 Maintenance  
Main unit inner upper side (Upper Unit)  
Closing the Upper Unit  
Smoothly close the upper unit (1). Further, press both ends  
of the upper unit to verify that it is securely closed. (2)  
Sensors  
(1)  
(2)  
Opening and closing the upper unit  
When cleaning the inside of the device, make sure to open and  
close the upper unit using the following procedure.  
Hint  
If the upper unit is open, an error is displayed.  
CAUTION  
When opening and closing the upper unit, make sure not to  
catch your hand.  
Opening the Upper Unit  
Pull and hold the open/close lever, and open the unit  
smoothly until the upper unit stops.  
Cleaning the Scanning Glass, Roller, and  
Pad  
If there are streaks in the scanned images, or the scanned  
documents are dirty, it is possible that the scanning glass or  
rollers are dirty. Periodically clean the parts.  
IMPORTANT  
Scratches on the scanning glass may cause spots or streaks on  
scanned images, as well as feeding errors. If you find a scratch on  
the scanning glass, contact your local authorized Canon dealer or  
service representative to have the glass replaced.  
Open/close lever  
1. Turn the power switch off, and disconnect the power  
plug from the power outlet.  
2. Close the document eject tray extension if it is open.  
3. Open the upper unit smoothly. (See “Opening the  
Upper Unit” on p. 5-3)  
5-3  
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Chapter 5 Maintenance  
4. Wipe any dust off the scanning glass with a cleaning  
cloth or a clean, dry cloth.  
6. Remove the pickup roller, feed roller, retard roller,  
and retard roller cover. (See “Removing and  
Reinstalling the Rollers” on p. 5-9.)  
Make sure that you clean both scanning glasses, the one on  
the upper unit and the one on the main unit.  
IMPORTANT  
CAUTION  
Remove the pickup roller, feed roller, and retard roller before  
wiping away the dirt. The pad is mounted to the retard roller  
cover. Wipe away the dirt from the pad once the retard roller  
cover has been removed from the device.  
Never spray mild detergent or water directly on the scanning  
glasses. The spray could penetrate below the glass, and  
contaminate the internal light source and lenses.  
7. Wipe the rollers that you removed using a moistened  
and firmly wrung-out cloth.  
Scanning  
Glass  
8. Wipe away the dirt from the pad mounted to the  
retard roller cover while removed using a cloth that  
has been dipped in water and thoroughly wrung.  
5. Wipe the rollers using a moistened and firmly wrung-  
out cloth while rotating the rollers.  
The rollers are located at the positions indicated in the  
figure below.  
Pickup Roller  
Feed Roller  
Transport  
Roller  
Platen  
Roller  
Retard Roller  
5-4  
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Chapter 5 Maintenance  
IMPORTANT  
Hint  
When wiping the pad, do not apply excessive force. Doing so  
may damage the pad.  
In Windows 8, the Canon imageFORMULA utility is saved to the  
following location.  
The imageFORMULA utility will start.  
9. Replace the rollers that you removed. (See  
“Removing and Reinstalling the Rollers” on p. 5-9.)  
10.Smoothly close the upper unit. (See “Closing the  
Upper Unit” on p. 5-3.)  
IMPORTANT  
If paper jams or double feeds still occur frequently even after  
cleaning the rollers, roller replacement may be necessary.  
Contact your service representatives or Canon dealers.  
3. Click [CANON DR-XXXX USB], and then click  
"Properties". XXXX depends on the model in use.  
The scanner properties will be displayed.  
Adjusting the Compression  
If the roller mounted inside the scanner is worn, the scan  
images may become slightly elongated vertically. In this case,  
the image elongation can be suppressed by adjusting the  
compression.  
1. Start Windows, and login as a user with administrator  
privileges.  
2. Click the "Start" button, and then select [All  
programs], [Canon DR-XXXX], and [Canon  
imageFORMULA Utility]. XXXX depends on the  
model in use.  
5-5  
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Chapter 5 Maintenance  
4. Change the [Reduction ratio adjustment] values.  
The adjustment value can be set in the range -3.0% to  
+3.0%.  
Auto Power OFF Function  
An auto power OFF function is built into the device. When the  
auto power OFF function is ON, the power supply  
automatically turns OFF after four hours have elapsed without  
a scan or other operation with the scanner.  
The auto power OFF function can be set using user mode.  
(See “User Mode” on p. 4-4.)  
Power Outlet  
If you leave the power plug connected to the power outlet for  
a long period of time, dust may accumulate at the power  
outlet, and cause a fire or electrical shock. Clean the power  
plug and power outlet regularly.  
5. Click [OK] to close the scanner properties.  
5-6  
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Chapter 5 Maintenance  
2. Replacing the Transport Rollers  
As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely.  
If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport  
rollers (pickup, feed, and retard rollers).  
Roller Replacement Kit  
Roller Replacement Cycle  
The Roller Replacement Kit consists of replacement  
The feeding rollers are consumables that must be replaced  
after feeding about every 450,000 pages.  
pickup, feed, and retard rollers. For details, contact your  
local authorized Canon dealer or service representative.  
Product Name: Roller Replacement Kit  
Product Code: 8262B001  
When the rollers have fed more than 450,000 pages, a roller  
replacement message appears on the display panel whenever  
the scanner is turned ON. When the scanner is configured to  
reboot with the computer, a roller replacement message also  
appears on the computer screen.  
Pickup Roller  
Feed Roller  
IMPORTANT  
• When the roller replacement message appears, purchase the  
Roller Replacement Kit and replace the rollers by following the  
relevant steps in the following sections.  
Retard Roller  
(See “Removing and Reinstalling the Pickup Roller” on  
p. 5-10.)  
(See “Removing and Reinstalling the Feed Roller” on p. 5-11.)  
(See “Removing and Reinstalling the Retard Roller” on  
p. 5-12.)  
• When the rollers start to wear out, problems such as paper jams  
and document misfeeds may occur more frequently. If this  
happens, replace the rollers, regardless of the page count of the  
roller usage counter.  
• Messages on the display panel can be cleared by pressing the  
Count Clear key. However, the messages will continue to be  
displayed each time the scanner is turned ON until the roller  
counter is reset.  
Checking and Resetting the Page Counter  
The roller usage counter can be checked and reset using the  
Roller Counter in the User Mode setting.  
IMPORTANT  
• This counter shows the number of pages transported by the  
currently installed feed rollers. Make sure to reset the counter  
when you replace the rollers.  
• The Total Counter shows the total number of pages fed over the  
life of the scanner, and cannot be reset.  
• Make sure to reset the roller counter when replacing the rollers.  
(See “Checking and Resetting the Page Counter” on p. 5-7.)  
5-7  
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Chapter 5 Maintenance  
1. Press the Menu key on the control panel to activate  
The counter reset mode is activated.  
the User Mode.  
4. Press the [ ] key to select [RESET], and press  
[Enter].  
The counter is reset to zero.  
Menu Key  
5. Press the [Stop] key to exit the User Mode.  
Verification and Reset Using the  
imageFORMULA Utility  
1. Start Windows, and login as a user with administrator  
2. Press the [ ] key twice to display [Roller Counter].  
privileges.  
2. Click the "Start" button, and then select [All  
programs], [Canon DR-XXXX], and [Canon  
imageFORMULA Utility]. (XXXX depends on the  
model in use.)  
3. Check the number of pages fed by the rollers, and  
press [Enter].  
Hint  
In Windows 8, the Canon imageFORMULA utility is saved to the  
following location.  
Enter Key  
5-8  
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Chapter 5 Maintenance  
The imageFORMULA utility will start.  
Removing and Reinstalling the Rollers  
Follow the procedure shown below to remove and reinstall  
the rollers when you need to clean or replace the Pickup,  
Feed, or Retard Rollers.  
CAUTION  
• Turn OFF the power switch, and disconnect the power plug from  
the power outlet when you remove or reinstall the rollers. Leaving  
the power turned ON may result in an electric shock.  
• Do not place excessive force on the rollers when removing or  
reinstalling the rollers. Deformation of the rollers may cause feed  
errors.  
3. Click [Canon DR-XXXX USB], and then click  
"Properties". (XXXX depends on the model in use.)  
The scanner properties will be displayed.  
Pickup Roller  
Feed Roller  
4. Click [Reset].  
Retard Roller  
The counter value of the "Roller in use" will be reset.  
5. Click [OK] to close the scanner properties.  
5-9  
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Chapter 5 Maintenance  
Removing and Reinstalling the Pickup Roller  
IMPORTANT  
1. Open the upper unit smoothly. (See “Opening the  
Install the Pickup Roller so that the side with the gear is on the  
left.  
Upper Unit” on p. 5-3.)  
2. Open the roller cover.  
Gear  
5. Close the roller cover. Make sure to hear a latching  
sound and that it is securely returned to its original  
position.  
3. Open the roller holder.  
IMPORTANT  
Hint  
Failure to firmly close the roller holder and roller cover may  
cause a feed error. Always be sure to check that the roller holder  
and roller cover are closed.  
The roller holder returns to its original position when released.  
4. Remove the pickup roller, and set a clean pickup  
6. Smoothly close the upper unit. (See “Closing the  
roller or a replacement pickup roller.  
Upper Unit” on p. 5-3.)  
5-10  
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Chapter 5 Maintenance  
5. Remove the feed roller.  
Removing and Reinstalling the Feed Roller  
1. Open the upper unit smoothly. (See “Opening the  
Upper Unit” on p. 5-3.)  
2. Open the roller cover.  
6. Place the new feed roller on the pin.  
3. Pull the roller lock lever down.  
7. Put the feed roller in place (1), and align the notch in  
the roller’s axle with the shaft on the scanner (2).  
(2)  
4. Slide the feed roller to the right, and then pull them  
towards you.  
(1)  
5-11  
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Chapter 5 Maintenance  
8. Push the roller lock lever up to lock the feed roller.  
Removing and Reinstalling the Retard Roller  
1. Open the upper unit smoothly. (See “Opening the  
Upper Unit” on p. 5-3.)  
2. Grasp and pull the retard roller cover with your  
fingers to remove it. (See “Opening the Upper Unit”  
on p. 5-3.)  
9. Close the roller cover. Make sure to hear a latching  
sound and that it is securely returned to its original  
position.  
3. Push the roller lock lever up (1) and move it to the left  
(2) to unlock the roller.  
(2)  
(1)  
IMPORTANT  
Failure to firmly close the roller cover may cause a feed error.  
Always be sure to check that the roller cover is closed.  
10. Smoothly close the upper unit. (See “Closing the  
Upper Unit” on p. 5-3.)  
5-12  
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Chapter 5 Maintenance  
4. Remove the retard roller, and set a clean retard roller  
7. Replace the retard roller cover.  
or a replacement retard roller.  
CAUTION  
The metal sections of the roller can become extremely hot after  
continuous use. Do not directly touch the metal. Wait until the roller  
has thoroughly cooled before replacing it.  
8. Push the front of the retard roller cover in. Make sure  
to hear a latching sound that it is securely returned to  
its original position.  
5. Align the roller cutout to the axle on the device, and  
slide the roller securing lever in the direction of the  
arrow.  
9. Smoothly close the upper unit. (See “Closing the  
Upper Unit” on p. 5-3.)  
6. Pull the roller lock lever down to lock the retard roller  
CAUTION  
in place.  
Make sure that the hook is completely latched and the retard  
roller cover is not loose. If the retard roller cover is loose, the  
Document Feed Tray will catch on it causing the scanner to  
malfunction.  
5-13  
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Chapter 5 Maintenance  
3. Detaching and attaching the separation pad (retard roller cover)  
When replacing the separation pad, perform the following steps to detach it from and attach it to the unit.  
Attaching the separation pad (retard roller  
When to replace the separation pad (retard  
roller cover)  
The separation pads are consumables that must be replaced  
after feeding about every 6,000,000 pages.  
cover)  
1. Replace the retard roller cover.  
A worn separation pad is no longer able to correctly feed a  
document and can cause paper jams. If documents no longer  
feed correctly as frequent double-feed, replace the separation  
pad.  
Detaching and attaching the separation  
pad (retard roller cover)  
2. Push the front of the retard roller cover in. Make sure  
to hear a latching sound that it is securely returned to  
its original position.  
Detaching the separation pad (retard roller  
cover)  
1. Open the upper unit smoothly. (See “Opening the  
Upper Unit” on p. 5-3.)  
2. Grasp and pull the retard roller cover with your  
fingers to remove it. (See “Opening the Upper Unit”  
on p. 5-3.)  
3. Smoothly close the upper unit. (See “Closing the  
Upper Unit” on p. 5-3.)  
CAUTION  
Make sure that the hook is completely latched and the retard  
roller cover is not loose. If the retard roller cover is loose, the  
Document Feed Tray will catch on it causing the scanner to  
malfunction.  
5-14  
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Chapter 5 Maintenance  
Replacement parts  
Product Name: Separation pad  
Product Code: 8262B002  
5-15  
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Chapter 5 Maintenance  
4. Imprinter Ink Cartridge Replacement and Cleaning  
When the optional imprinter is used, printing will become faint or nonexistent when the ink is depleted. It is recommended to keep  
a spare ink cartridge available.  
About the Imprinter  
Replacing Ink Cartridges  
The ink cartridge for the imprinter that prints on scanned  
documents is installed in the following location.  
Replace the ink cartridge using the following procedure.  
IMPORTANT  
After replacing an ink cartridge, run a test print to confirm proper  
printing. (See “Imprinter Testing” on p. 5-20.)  
1. Spread the document guides all the way to the left  
and right.  
2. With your finger, push in the area of the imprinter  
cover shown by the arrow to release it.  
The imprinter cover unlocks and opens to the front.  
Preparing an Ink Cartridge  
Use one of the following red, blue or green HP ink  
cartridges. For details, contact your local authorized  
Canon dealer or service representative.  
Product Name: Ink Cartridge (Blue)  
Product Code: 3693A002 (C6602B)  
Product Name: Ink Cartridge (Red)  
Product Code: 3693A003 (C6602R)  
Product Name: Ink Cartridge (Green)  
Product Code: 3693A004 (C6602G)  
5-16  
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Chapter 5 Maintenance  
3. Open the imprinter cover until it makes contact with  
6. Peel off the seal covering the nozzles of a new ink  
cartridge.  
the eject tray.  
CAUTION  
Hint  
Peel off the seal covering the nozzles of a cartridge only if you  
are going to use it immediately. Also, avoid touching the metal  
contacts or nozzles of the ink cartridge.  
Perform the steps that follow with the imprinter cover fully open.  
4. Pull the lock lever outward (1) to release the ink  
cartridge lock (2).  
(1)  
7. Install the new cartridge with the nozzles facing to the  
right.  
(2)  
5. Remove the ink cartridge.  
5-17  
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Chapter 5 Maintenance  
8. Push the ink cartridge as indicated by the arrow until  
10. Close the imprinter cover.  
it clicks into place.  
With your finger, push in the area of the imprinter cover  
shown by the arrow to lock it.  
9. Adjust the carriage position by moving it left or right,  
then make sure you can feel it click in. (See  
“Specifying the Printing Position” on p. 5-18.)  
Hint  
The imprinter cover will not close unless the carriage is correctly  
aligned with a positioning hole. If it will not close, check the  
position of the carriage.  
Positioning Holes  
(15 Locations)  
IMPORTANT  
When closing the imprinter cover, make sure that it is locked so  
that it will not open unexpectedly. An error message appears on  
the display panel if the imprinter cover is open.  
Hint  
Specifying the Printing Position  
Manually specify the printing position in the horizontal  
direction of the document.  
If you do not feel it click in, the carriage is not aligned correctly  
with a positioning hole. Always move the carriage to a position  
where it clicks in.  
To do this, move the carriage left or right and align it with one  
of the 15 positioning holes.  
5-18  
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Chapter 5 Maintenance  
1. Roughly align the right edge of the lock lever with the  
Cleaning the Imprinter  
desired printing position.  
Cleaning the Guide Plate  
Ink that collects on the guide plate inside the optional  
imprinter may stain the documents when they are scanned.  
Clean off the ink with water and a mild detergent on a soft  
cloth that has been firmly wrung-out, and then thoroughly dry  
it with a dry cloth.  
Guide Plate  
Hint  
The position of the right edge of the lock lever indicates the  
current printing position.  
2. Finely adjust the carriage position by moving it left or  
right, then make sure you can feel it click in.  
Positioning Holes  
(15 Locations)  
Cleaning the Ink Cartridges  
If the imprinter print head nozzles are dirty, printing may  
become streaked or spotty. To prevent this, periodically  
remove the ink cartridge and clean the print head with a soft,  
dry cloth or cotton swab.  
Hint  
• If you do not feel it click in, the carriage is not aligned correctly  
with a positioning hole. Always move the carriage to a position  
where it clicks in.  
• The imprinter cover will not close unless the carriage is  
correctly aligned with a positioning hole. If it will not close,  
check the position of the carriage.  
5-19  
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Chapter 5 Maintenance  
2. Press the Menu key on the control panel.  
CAUTION  
Do not touch the metal contacts on the ink cartridge. Doing so may  
cause poor connections, resulting in poor print quality.  
Menu Key  
Imprinter Testing  
After replacing an ink cartridge or cleaning the print head, perform  
a test print to confirm proper printing. Test printing is performed by  
the “Imprinter Test” User Mode selection.  
The User Mode is activated.  
IMPORTANT  
3. Press the [ ] key once to display “Imprinter Test”.  
Before performing an Imprinter Test, load a sheet of paper into the  
Document Feed Tray.  
Performing an Imprinter Test  
Use the following procedure to execute the Imprinter Test.  
4. Press [Enter].  
1. Load a sheet of paper into the Document Feed Tray  
for test printing.  
Enter Key  
5-20  
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Chapter 5 Maintenance  
The Imprinter Test is enabled.  
5. Press the [ ] key to select [OK], and press [Enter].  
The test print is executed.  
IMPORTANT  
If no paper is loaded for test printing, the imprinter test finishes  
without printing.  
6. Press the [Stop] key to exit the User Mode.  
5-21  
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Chapter 6 Practical Examples  
1. Messages ........................................................ 6-2  
Status Display .......................................................6-2  
Error Messages.....................................................6-3  
2. Troubleshooting............................................... 6-5  
Trouble Categories................................................6-5  
Problem and Solution............................................6-5  
3. Uninstalling the Software................................. 6-9  
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Chapter 6 Practical Examples  
1. Messages  
There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner  
encounters a problem.  
Sleeping...  
Status Display  
The following messages appear on the display panel to  
indicate the scanner’s operating state:  
Status: The scanner is in Sleep Mode. Press any key to  
recover.  
Counting...  
Please wait...  
Status: Operating in Count-Only mode.  
Press Start Key  
Status: The scanner is busy processing. Wait until the  
display changes.  
Verifying…  
Status: Waiting. Load a document and press the Start key.  
Ready  
Status: The scanner is verifying a scan.  
Replace Roller  
Status: The scanner is ready to use.  
Scanning...  
Status: It is time to replace the rollers (the number of fed  
pages has exceeded 450,000). (See “Roller Replacement  
Cycle” on p. 5-7.)  
Status: Scanning is in progress.  
6-2  
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Chapter 6 Practical Examples  
Hint  
Error Messages  
The displayed error code indicates the location of the paper jam.  
• P001, P002: The document is jammed near the feed inlet.  
• P004: The document is jammed inside the scanner.  
• P006, P007: The document is jammed near the eject outlet.  
* P001, P006 can be considered to be due to the document feed  
speed being too fast or the leading edge of the document not  
feeding correctly.  
When one of the following messages appears on the display  
panel, an error has occurred in the scanner. Follow the  
indicated procedure to resolve the error.  
Check Imprinter  
Call for Service  
Error Code: H001  
Problem: No ink cartridge is installed in the imprinter.  
Solution: Install an ink cartridge.  
Error Code: Exxx  
Cover Open  
Problem: Internal scanner error.  
Solution: Turn the power OFF, and restart the scanner. If  
this does not solve the problem, make a note of the error  
code, and contact your Canon service representative.  
Error Code: C001  
Skew Detected  
Problem: The scanner’s upper unit is open.  
Solution: Close the upper unit. (See p. 5-5.)  
Error Code: C009  
Problem: The imprinter cover is open.  
Solution: Close the imprinter cover. (See p. 5-18.)  
Error Code: C010  
Problem: The pickup roller cover is open.  
Solution: Close the pickup roller cover. (See p. 5-10.)  
Error Code: J018  
Problem: A skewed document page contacted the wall of  
the transport path.  
Solution: Remove and reposition the document page.  
Jam  
Error Code: Pxxx  
Problem: Paper has jammed.  
Solution: Open the upper unit and remove the jammed  
paper. (See p. 3-22.)  
6-3  
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Chapter 6 Practical Examples  
Double Feed  
Tray Error  
Error Code: D002  
Error Code: E021  
Problem: A double feed was detected by the document  
length.  
Problem: An error has occurred with the Document Feed  
Tray.  
Solution: Remove the double fed document page(s),  
return them to the Document Feed Tray, and scan again.  
(See p. 3-23.)  
Solution: Turn the power OFF, and restart the scanner.  
Count Mismatch  
Error Code: D004  
Problem: A double feed was detected ultrasonically.  
Solution: Remove the double fed document page(s),  
return them to the Document Feed Tray, and scan again.  
(See p. 3-23.)  
Error Code: U001  
Problem: The specified count has not yet been reached.  
Solution: Check the document count, and scan again.  
Error Code: U002  
Double Feed (Rapid Recovery System)  
Problem: Scanning finished without reaching the  
specified count.  
Solution: Check the document count, and scan again.  
Problem: Double feeding of document pages has been  
detected while scanning with the Rapid Recovery System  
enabled.  
Solution: Remove the double fed document page(s),  
return them to the Document Feed Tray, and scan again.  
(See p. 3-23.)  
Staple Detected  
Error Code: J001  
Problem: A stapled document has been detected.  
Solution: Remove the staple(s), and rescan the document.  
6-4  
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Chapter 6 Practical Examples  
2. Troubleshooting  
This section describes the problems that may occur during use of the scanner and how to solve them.  
If this does not solve the problem, consider the following  
possible causes:  
Trouble Categories  
The following trouble categories are addressed:  
The Scanner Does Not Turn ON (See p. 6-5)  
The Scanner Is Not Recognized (Connecting via USB)  
(See p. 6-5)  
Scanning Is Not Performed (See p. 6-5)  
Slow Scanning Speed (See p. 6-6)  
Documents Do Not Feed Properly (See p. 6-6)  
Saved Image Files Do Not Open (See p. 6-7)  
Scanning Results Are Not as Expected (See p. 6-7)  
It you cannot resolve a problem, contact your local authorized  
Canon dealer or your service representative.  
Cause The scanner does not support your USB  
interface.  
Solution This product is not guaranteed to operate with  
all types of USB interfaces. Contact your local  
authorized Canon dealer or service  
representative for more information.  
Cause  
The scanner does not support the USB  
cable.  
Solution Use the USB cable provided with the scanner.  
Cause  
The USB hub is not compatible with the  
scanner.  
Solution Remove the USB hub.  
Problem and Solution  
The Scanner Does Not Turn ON  
Scanning Is Not Performed  
If the scanner does not turn ON, first confirm the  
following:  
Is the power cord connected correctly?  
Is the power cord inserted into the power outlet?  
If scanning does not start when it should, first confirm the  
following:  
Are the scanner and PC correctly connected with the  
proper cable?  
Is the scanner’s power switch turned ON?  
The Scanner Is Not Recognized (Connecting  
If this does not solve the problem, consider the following  
possible causes:  
via USB)  
If the scanner’s USB connection is not recognized, first  
confirm the following:  
Are the scanner and PC connected correctly using the  
proper cable?  
Cause  
The ISIS/TWAIN driver and Job  
Registration Tool are not installed  
correctly.  
Is the scanner’s power switch turned ON?  
Solution Uninstall and then reinstall the ISIS/TWAIN  
driver and Job Registration Tool.  
6-5  
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Chapter 6 Practical Examples  
Documents Do Not Feed Properly  
IMPORTANT  
If a document does not feed properly, first confirm the  
following:  
Are pages sticking together because of static electricity  
or another cause?  
• If the scanner does not operate because of a system error,  
turn the scanner OFF and wait at least 10 seconds before  
turning it back ON. If errors continue to occur, reboot the  
scanner and computer.  
• When scanning with configurations that use a large amount of  
the computer’s memory, scanning will be performed properly  
for the first scan. However, if a second scan is performed with  
the same configurations, an error may occur due to insufficient  
memory and scanning may not be possible. In such cases,  
restart the application you are using and change the  
configurations before scanning again.  
Are you attempting to scan a document with size, paper  
thickness or quality that is not supported by the  
scanner? (See “Documents” on p. 3-2.)  
Are the feed rollers dirty?  
Are the feed rollers worn out?  
IMPORTANT  
• Double feeding occurs when document pages stick together,  
and incompatible paper thickness or quality can cause paper  
jams. Check your documents carefully before loading.  
• Replacement rollers can be purchased as consumables. If  
performance is not improved after cleaning the rollers, contact  
your local Canon dealer or service representative to purchase  
a Roller Replacement Kit, and replace the rollers (pickup, feed  
and retard rollers). (See “Replacing the Transport Rollers” on  
p. 5-7.)  
Slow Scanning Speed  
If the scanning speed is slow, first confirm the following:  
Scanning may be slow if the USB interface does not  
support Hi-Speed USB 2.0.  
Does the PC’s USB interface support only Full-Speed  
USB 1.1?  
Is the USB cable you are using the one that was  
supplied with the scanner (Hi-Speed USB 2.0  
compliant)?  
Is a USB 1.1-compliant device connected to the USB  
hub at the same time?  
If this does not solve the problem, consider the following  
possible problems and causes:  
Problem Documents do not feed.  
Cause  
The Continuous Manual Feed Mode is  
enabled.  
If this does not solve the problem, consider the following  
possible causes:  
Solution Set the Continuous Manual Feed Mode to  
[OFF] from the User Mode. (See “Continuous  
Manual Feeding Mode Setting” on p. 3-11.)  
Cause  
Other applications are running in the  
background on your PC.  
Solution Quit all other applications that are running.  
Cause  
Resident applications, such as anti-virus  
software, are draining memory resources.  
Solution Quit all resident applications.  
Cause Temporary files cannot be created in the  
TEMP folder, as there is not enough free  
space on the hard disk.  
Solution Delete unnecessary files on the hard disk to  
increase free space.  
6-6  
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Chapter 6 Practical Examples  
Saved Image Files Do Not Open  
Problem Text or images from the back side of your  
If image files saved by CapturePerfect 3.1 cannot be  
opened by another application, first confirm the following:  
Does the application you are using support  
CapturePerfect 3.1 image file types (*.bmp, *.tif, *.jpg  
and *.pdf)?  
document appear in the scanned image.  
Brightness may be set too low.  
Cause  
Solution Increase the Brightness setting. Or, enable the  
[Prevent Bleed Through/Remove  
Background] setting.  
Cause  
The paper is too thin.  
If this does not solve the problem, consider the following  
possible causes:  
Solution Photocopy the document, and scan the copy.  
Problem Double-sided scanning is not possible.  
Cause  
The application does not support multi-  
page TIFF files.  
Cause  
Scanning Side is set to [Simplex].  
Solution Set Scanning Side to [Duplex].  
If the Scanning Side is set to [Skip blank  
page], images of blank pages are not saved.  
Solution Open the files using an application that  
supports multi-page TIFF files, or save the  
images as single-page TIFF files using  
CapturePerfect 3.1.  
Problem A black margin appears around the  
scanned document.  
Cause  
The compression format used by  
Cause  
A document smaller than the preset paper  
size has been scanned. Or, the loaded  
document has shifted out of position.  
CapturePerfect 3.1 is not supported.  
Solution Open the image file with CapturePerfect 3.1,  
set the compression format to [None], and save  
it again.  
Solution Choose one of the following:  
(1) Set the page size to [Match original size].  
(2) Adjust the margin setting in a single  
direction.  
(3) Enable Border Removal.  
Scanning Results Are Not as Expected  
If the scanned images do not appear as expected, one or  
more ISIS/TWAIN driver settings may be incorrect, or  
your application may not support certain scanner  
functions.  
Problem The scanned image is skewed. (skew)  
Cause  
The document has been fed at an angle.  
Solution Slide the document guides to fit the width of  
your document.  
Problem The scanned image is too dark (or faint).  
Cause  
The [Brightness] setting is not set to an  
appropriate value.  
Solution If the image is too dark, set a higher brightness  
setting, or if the image is too faint, set a lower  
brightness setting.  
6-7  
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Chapter 6 Practical Examples  
Problem Lines, smudges, or dirt appear on the  
scanned image.  
Problem There are white lines or streaks in the  
scan image.  
Cause  
The scanning glass or rollers inside the  
scanner are dirty.  
Solution Clean the scanning glass (both front and back)  
and the rollers (feed roller and retard roller).  
When cleaning adhesive dirt such as glue or  
corrective fluid, try wiping the streaky areas  
with considerable vigor. If the problem has not  
been solved after cleaning, it is possible that  
the scanning glass is scratched. Contact your  
vendor or service center.  
Solution Clean the scanning glass and rollers. (See  
“Regular Maintenance” on p. 5-2.)  
If lines still appear on the image even after you  
clean the scanning glass and rollers, the  
scanning glass inside the scanner may be  
scratched. Contact your local authorized  
Canon dealer or service representative.  
Problem The scanned image is abnormal for  
certain documents.  
Cause  
A detection function such as border  
removal is enabled when scanning a  
document that includes text or photos  
extending to the edge of the page (the  
scanner cannot accurately process the  
edges of documents).  
Solution When a page has text or photos extending to its  
edges, turn the detection functions off or scan  
that page individually.  
Problem The scanned image is abnormal in some  
applications.  
Cause  
A function not supported by the  
application was used.  
Solution Some applications do not support functions  
such as auto-detection of page size, so  
scanning with such applications will produce  
abnormal scanned images.  
If abnormal image appearance seems to be  
application-dependent, try scanning with auto-  
detection disabled.  
6-8  
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Chapter 6 Practical Examples  
3. Uninstalling the Software  
IMPORTANT  
Log on to Windows as an Administrator.  
1. From the Windows task bar, click the [Start] button,  
and then [Control Panel].  
2. Click [Uninstall a program] ([Add or Remove  
Programs] for Windows XP).  
The [Uninstall or change a program] dialog box appears.  
3. From the Programs list, select the software you want  
to remove and then click [Remove].  
The delete confirmation screen appears.  
4. Click [Yes].  
Uninstallation of the software is now complete.  
6-9  
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Chapter 7 Appendix  
1. Specifications................................................... 7-2  
Unit Specifications.................................................7-2  
Options..................................................................7-3  
Consumables ........................................................7-3  
External Dimensions .............................................7-4  
2. Option Specifications....................................... 7-5  
Barcode Specifications..........................................7-5  
Imprinter Specifications.........................................7-6  
3. Index................................................................ 7-7  
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Chapter 7 Appendix  
1. Specifications  
Scanning Speed (LTR/A4 portrait)  
Unit Specifications  
Type  
DR-G1130  
DR-G1100  
Black and white  
Desktop sheet-fed scanner  
Scannable Document Requirements  
Width: 50.8 mm to 305 mm (2" to 12")  
Simplex 200dpi  
300dpi  
100 pages/min.  
100 pages/min.  
200 pages/min.  
200 images/min.  
75 pages/min.  
75 pages/min.  
150 pages/min.  
150 images/min.  
Duplex  
200dpi  
300dpi  
Length: 70 mm to 432 mm (2.8" to 17")  
2
2
Weight: Continuous Feeding: 20 g/m to 209 g/m (5 lb  
to 56 lb bond) (0.04 mm to 0.25 mm)  
Grayscale  
Simplex 200 dpi  
300 dpi  
Duplex 200 dpi  
300 dpi  
2
2
100 pages/min.  
100 pages/min.  
200 pages/min.  
200 images/min.  
75 pages/min.  
75 pages/min.  
150 pages/min.  
150 images/min.  
Manual Feeding: 20 g/m to 255 g/m (5 lb to  
64 lb bond) (0.04 mm to 0.30 mm)  
Document Feeding Methods  
Continuous, Manual, and Continuous Manual  
Document Feeder Capacity  
Up to 500 sheets of good quality paper or up to 48 mm  
(1.9") high (maximum)  
Scanning Sensor  
Contact image sensor  
Light Source  
Color  
Simplex 200 dpi  
300 dpi  
Duplex 200 dpi  
300 dpi  
100 pages/min.  
100 pages/min.  
200 pages/min.  
170 images/min.  
75 pages/min.  
75 pages/min.  
150 pages/min.  
150 images/min.  
LED  
Scanning Sides  
Other  
Double-Feed Detection, Deskew, User Mode, Long  
Document Mode, and Folio Scan  
External Dimensions  
Simplex/Duplex/Skip blank page  
Scanning Modes  
Black and White, Error Diffusion, Advanced Text  
Enhancement, Advanced Text Enhancement II, 256-  
level Gray, and 24-bit Color  
Scanning Resolution  
480 mm (W) × 535 mm (D) × 315 mm (H)  
18.9" (W) × 21.1" (D) × 12.4" (H)  
Maximum External Dimensions (with Document Feeder  
Tray Extension / Extension Wire, and Document Eject  
Tray Extension / Eject Paper Stoppers open)  
480 mm (W) × 723 mm (D) × 390 mm (H)  
18.9" (W) × 28.5" (D) × 15.4" (H)  
Weight  
150, 200, 240, 300, 400 and 600 dpi  
Approx. 22.8 kg (50.3 lbs)  
Power Supply  
120 V model  
AC 120 V (60 Hz), 1.0 A  
7-2  
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Chapter 7 Appendix  
220-240 V model  
AC 220-240 V (50/60 Hz), 0.6 A  
Power Consumption  
120 V model  
IMPORTANT  
• Rollers and separation pads are consumable parts. When the  
rollers or separation pads start to wear out, problems, such as  
paper jams and misfeeds, are more likely to occur. If this  
happens, replace the rollers and separation pads, regardless of  
the page count.  
• For information about the roller replacement kit and separation  
pads, contact your local authorized Canon dealer or service  
representative.  
Scanning: 95.0 W  
Stand-by Mode (Sleep Mode): 1.6 W  
220-240 V model  
Scanning: 94.3 W  
Stand-by Mode (Sleep Mode): 1.7 W  
Noise  
Ink Cartridge: Blue (Product Code: 3693A002 (C6602B))  
This blue ink cartridge is used by the imprinter. (See  
“Replacing Ink Cartridges” on p. 5-16.)  
Not more than 54 dB  
Operating Environment  
Temperature: 10 to 32.5°C (50 to 90.5°F)  
Humidity: 20 to 80% RH  
Ink Cartridge: Red (Product Code: 3693A003 (C6602R))  
This red ink cartridge is used by the imprinter.  
* Specifications are subject to change without notice.  
Ink Cartridge: Green (Product Code: 3693A004 (C6602G))  
This green ink cartridge is used by the imprinter.  
Options  
Imprinter Unit (Product Code: 4009B003)  
This imprinter unit prints a text string on document pages  
after scanning them.  
IMPORTANT  
• Reorder HP’s ink cartridges by specifying their product codes  
(indicated in parentheses).  
Barcode Module (Product Code: 1922B001)  
Add-on software that enables barcode recognition by the  
ISIS/TWAIN driver.  
Patchcode Decoder (Product Code: 8262B003)  
This unit detects patchcode sheets within documents. (See  
“Using Patchcode Sheets (Option)” on p. 3-19.)  
Consumables  
Roller Replacement Kit (Product Code: 8262B001)  
Replacement kit for transport rollers (pick-up roller, feed  
rollers, and retard roller). (See “Replacing the Transport  
Rollers” on p. 5-7.)  
Separation Pad (Product Code: 8262B002)  
7-3  
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Chapter 7 Appendix  
External Dimensions  
535 mm (21.1")  
600 mm (23.6")  
723 mm (28.5")  
7-4  
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Chapter 7 Appendix  
2. Option Specifications  
This section contains the specifications for the separately sold Barcode Module (p. 7-3) and imprinters. Refer to “Using Patchcode  
Sheets (Option)” (p. 3-19) for the specifications of the patchcodes that can be detected by the patchcode decoder.  
Detection Conditions  
Barcode Specifications  
The following barcodes can be read by installing the optional  
barcode module.  
Item  
Condition  
Printed  
Side  
Front or back (or both, but at reduced speed)  
Barcode Types  
Orientation Perpendicular (0 degrees) or parallel (90  
degrees) to the feeding direction  
Code  
EAN  
No. of Digits  
Checksum  
8 or 13  
Modulus 10, Weight 3  
Modulus 16, 7 DR  
Codabar  
3 to 32 (including  
Feeding  
Direction  
0 degrees  
90 degrees  
Start/Stop characters)  
Code 39  
3 to 32 (including  
Start/Stop characters)  
(Standard ASCII or  
Full ASCII)  
Modulus 43  
Reading direction should be specified  
beforehand  
Note: Speed is slow when both directions are  
specified.  
ITF  
2 to 32 (Even  
number. of digits  
only)  
Modulus 10, Weight 3  
Modulus 103  
Size  
Line Width  
0.3 to 1 mm (0.01" to 0.04")  
When module width exceeds  
0.508 mm (0.02"), Code 128,  
UPC-A, UPC-E and EAN  
detect incorrectly  
Code 128  
1 to 32 (Valid data  
only)  
Code Width  
105 mm (4.1") or less  
(including quiet zone)  
UPC-A  
UPC-E  
13  
8
Modulus 10, Weight 3  
Modulus 10, Weight 3  
Bar Height  
Margins  
At least 10 mm (0.4")  
Note: EAN, UPC-A and UPC-E add-ons supported  
At least one character at each  
end  
Slew  
Within 3º  
2.2 to 3.0  
Element  
Ratio  
PCS Value At least 0.60 (with a white point of at least  
75% reflectance)  
7-5  
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Chapter 7 Appendix  
Item  
Condition  
Position  
Feeding  
Direction  
At least 2 mm (0.1") from the  
edge of the page  
Perpendicular At least 5 mm (0.2") from the  
to Feeding  
Direction  
edge of the page  
Quantity  
Spacing  
Up to four per page  
At least 5 mm (0.2")  
Conditions No background or overlapping barcodes  
Imprinter Specifications  
Printing Side  
Front  
Position  
Set in the ISIS/TWAIN driver (See p. 8-6)  
One of 15 positions  
Printing Content  
Set in the ISIS/TWAIN driver  
Imprinter Font Sizes (Dots)  
12 × 12 (with no added space between characters)  
12 × 8 (with no added space between characters)  
12 × 12 (with added space between characters)  
12 × 8 (with added space between characters)  
Number of Printable Characters  
Up to 32 characters  
Printable Paper  
Plain paper without water-resistant coating  
Compatible Ink Cartridges  
HP Ink Cartridges  
Color: Blue, Red, Green (see p. 5-16)  
Image Density  
12 nozzles/oblique line (96 dpi)  
Ink Type  
Water-based  
7-6  
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Chapter 7 Appendix  
3. Index  
C
I
CapturePerfect 3.1 ...................................................... 3-14  
Cleaning  
Imprinter ......................................................................5-16  
Imprinter Testing .........................................................5-20  
Ink Cartridges ..............................................................5-16  
Installation Location ......................................................1-2  
glass ........................................................................ 5-3  
power outlet ............................................................ 5-6  
print heads ............................................................ 5-19  
rollers ...................................................................... 5-3  
scanner .................................................................... 5-2  
sensors .................................................................... 5-2  
Cleaning Cloth .............................................................. 5-2  
Connecting to a Computer ............................................ 2-6  
Control Panel .............................................................. 1-12  
Counter ......................................................................... 5-7  
Count-Only Mode ......................................................... 4-2  
D
J
Job Function ................................................................3-13  
Long Document Mode ..................................................3-3  
L
M
Maintenance ..................................................................5-2  
Manuals ........................................................................0-iv  
Messages .......................................................................6-2  
P
Detaching and attaching the separation pad  
Paper Jams ...................................................................3-22  
Part Names and Functions ...........................................1-10  
Patchcode Patterns .......................................................3-20  
Patchcode Sheets .........................................................3-19  
Power .............................................................................1-2  
Preface ..........................................................................0-iv  
Problems and Solutions .................................................6-5  
(retard roller cover) ..................................................... 5-14  
Disposal ........................................................................ 1-5  
Document Eject Tray .................................................... 3-9  
extension ................................................................. 3-9  
Document Feed Tray .................................................... 3-5  
extension ................................................................. 3-6  
tray position ............................................................ 3-5  
Document Feeding Methods ....................................... 3-10  
continuous feeding ............................................... 3-10  
continuous manual feeding ................................... 3-11  
manual feeding ..................................................... 3-10  
Document Guides ..................................................3-6, 3-9  
adjusting ................................................................. 3-9  
Documents .................................................................... 3-2  
Double-Feed Errors .................................................... 3-23  
E
R
S
Replacing Ink Cartridges .............................................5-16  
Replacing the Transport Rollers ....................................5-7  
replacement cycle ....................................................5-7  
Roller Replacement Kit .................................................5-7  
Safety Instructions .........................................................1-2  
Scanner Recognition .....................................................2-8  
Scanning ......................................................................3-13  
Setup ..............................................................................2-2  
Software  
installing ..................................................................2-4  
uninstalling ..............................................................6-9  
Staple Detection ............................................................8-5  
Eject Paper Stoppers ..................................................... 3-9  
Error Messages ............................................................. 6-3  
H
Handling ....................................................................... 1-3  
7-7  
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Chapter 7 Appendix  
Status Display ............................................................... 6-2  
System Requirements ................................................... 2-3  
T
Troubleshooting ............................................................ 6-5  
trouble categories ................................................... 6-5  
U
USB Connection ........................................................... 2-6  
USB Connector ............................................................. 2-6  
User Mode .................................................................... 4-4  
functions ................................................................. 4-6  
operating procedure ................................................ 4-4  
V
Verify Count ................................................................. 4-2  
Verify Scan ................................................................... 4-2  
7-8  
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User Manual  
Software  
Please read this manual before using the scanner.  
After you finish reading this manual, keep it in a safe place  
for future reference.  
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Software  
Table of Contents  
Chapter 8 ISIS/TWAIN Driver Settings  
1. ISIS/TWAIN Driver Settings Dialog Box...........8-2  
Dialog box buttons................................................ 8-2  
[Basic] Tab Sheet ................................................. 8-2  
[Brightness] Tab Sheet......................................... 8-4  
[Image processing] Tab Sheet.............................. 8-4  
[Feeding] Tab Sheet............................................. 8-5  
[Others] Tab Sheet ............................................... 8-6  
[Imprinter/Addon Dialog] Tab Sheet ..................... 8-6  
Chapter 9 Job Registration Tool Settings  
1. Before Use .......................................................9-2  
Job Function......................................................... 9-2  
Starting the Job Registration Tool ........................ 9-2  
3. Settings Dialog Boxes ......................................9-4  
[New/Editing] Dialog Box...................................... 9-4  
[Admin] Dialog Box............................................... 9-7  
Chapter 10 Practical Examples  
1. Practical Examples.........................................10-2  
Scanning Documents of Unregistered  
Page Sizes ......................................................... 10-2  
Specifying the Scanning Area ............................ 10-4  
Configuring Scanner Settings According  
to the Purpose .................................................... 10-5  
Registering Your Settings................................. 10-10  
ii  
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Chapter 8 ISIS/TWAIN Driver Settings  
1. ISIS/TWAIN Driver Settings Dialog Box .......... 8-2  
Dialog box buttons ................................................8-2  
[Basic] Tab Sheet..................................................8-2  
[Brightness] Tab Sheet..........................................8-4  
[Image processing] Tab Sheet ..............................8-4  
[Feeding] Tab Sheet..............................................8-5  
[Others] Tab Sheet................................................8-6  
[Imprinter/Addon Dialog] Tab Sheet......................8-6  
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Chapter 8 ISIS/TWAIN Driver Settings  
1. ISIS/TWAIN Driver Settings Dialog Box  
If menus or buttons are selected to configure the scanner settings from an application tool such as CapturePerfect 3.1 or the Job  
Registration Tool, the following ISIS/TWAIN Driver Settings dialog box is displayed. The ISIS/TWAIN Driver Settings dialog box  
consists of the standard tab sheets [Basic], [Brightness], [Image processing], [Feeding], [Others], and [Imprinter/Addon Dialog].  
Hint  
See “CapturePerfect 3.1” on p. 3-14 for the procedure for executing scans from the scanning application.  
Dialog box buttons  
[Basic] Tab Sheet  
You can set basic scan conditions on the [Basic] tab sheet. The  
items that can be set vary depending on the application program  
you are using. Specify the settings as necessary for the screen that  
is displayed.  
[OK] button  
Applies the settings and closes the dialog box.  
Hint  
When you use an application program that scans from the  
TWAIN Driver Settings dialog box, [Scan] is displayed instead  
of [OK] to scan with the configured settings.  
[Cancel] button  
Rejects the changes to settings and closes the dialog box.  
[Default] button  
Returns the settings to their default state.  
[Help] button  
Displays the Help screen for the open tab sheet and dialog  
box.  
IMPORTANT  
• When you use a TWAIN-compatible application program that  
scans from the settings dialog box, [Scan] is displayed instead of  
[OK].  
Hint  
• The scan conditions may be set using unique application  
windows depending on applications which have compatibility  
with ISIS. If opening the scanner drivers using the application,  
the settings for the functions supplied by the scanner drivers  
other than the scan conditions will be displayed in the [basic]  
tab.  
8-2  
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Chapter 8 ISIS/TWAIN Driver Settings  
– Documents containing pages of different sizes  
– When using the Long Document mode (See “Long  
Document Mode Setting” on p. 3-3.)  
• When [Match original size] is selected, the area settings in the  
Scan Area dialog box are disabled.  
Checking the basic Scanning Conditions  
When scanning the documents, make sure to set the "Color  
mode", "Paper Size", "Dots per inch", and "Scanning Side"  
in the basic conditions on the "Basic" tab.  
• The [Match original size] process may malfunction in the  
following situations. If this occurs, select a standard size  
(such as [A4] or [Letter]), or click the [Area] button to create a  
custom page size.  
Color mode  
Select the mode for scanned images.  
– When scanning a page with a dark area at the left or right  
edge  
– When scanning a glossy or reflective document  
– When the brightness setting is incorrect  
– When the Custom setting is selected in the Gamma Settings  
dialog box  
• Depending on the application program, operation may  
become unstable when [Match original size] is enabled. In  
that case, [Match original size] should be disabled.  
Hint  
• Some functions are limited depending on the color mode  
setting.  
• Advanced text enhancement modes are useful if you want to  
scan documents with a background color or design behind the  
text as black-and-white images, and remove or process the  
surrounding background to enhance the text for easy reading.  
• Two advanced text enhancement modes are provided to suit  
different background types. Select the mode that best suits  
your document. We recommend confirming the image by  
prescanning the first page.  
Dots per inch  
Select the scanning resolution.  
• When saving an image file in JPEG format, select [256-level  
Gray] or [24-bit Color].  
Hint  
• Higher resolutions provide clearer images, but produce larger  
files.  
• The [Moire Reduction] setting is enabled when the resolution  
is set to 300 dpi or lower, and the [Image Quality] setting is  
enabled when the resolution is set to 400 or 600 dpi.  
Page Size  
Select the page size of the document to be scanned.  
Scanning Side  
Select which page side(s) to scan.  
Hint  
• Select [Skip blank pages] to delete the blank page images  
before saving.  
IMPORTANT  
• Select [Match original size] to scan the following types of  
documents.  
– Documents of a non-standard size  
8-3  
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Chapter 8 ISIS/TWAIN Driver Settings  
• Select [Folio] to fold the document in two before setting, to  
enable front and back images created during duplex scanning  
to be synthesized in a single sheet image. (See p. 10-3)  
[Image processing] Tab Sheet  
The [Image processing] tab sheet provides settings that affect  
the processing of scanned images. Some settings may be  
disabled, depending on the mode settings on the [Basic] tab  
sheet. For examples of "Image processing" tab use, (See  
“Configuring Scanner Settings According to the Purpose” on  
p. 10-5).  
[Brightness] Tab Sheet  
On the [Brightness] tab sheet you can adjust brightness and  
contrast for scanning, and access gamma settings. The  
availability of brightness and contrast settings depends on the  
mode setting of the [Basic] tab sheet.  
Hint  
• If all of the settings on the [Brightness] tab sheet are disabled,  
the gamma setting is set to Custom.  
• Set gamma compensation when the color tone of the scanned  
image and the color tone of the image displayed on the  
monitor are different.  
• Refer to the user manual enclosed with the monitor for the  
gamma values for the monitor used.  
8-4  
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Chapter 8 ISIS/TWAIN Driver Settings  
Hint  
[Feeding] Tab Sheet  
The [Feeding] tab sheet provides settings for different feeding  
options. Options such as double feed detection and staple  
detection can be set.  
Both detection methods can be used together.  
Staple Detection  
When sensors at both sides of the feed inlet detect the bent  
corner of a stapled document, an error message appears  
and feeding stops.  
Double Feed Detection  
This function stops document transport when double  
feeding of document pages is detected, and enables you to  
select the detection method to suit the type of documents  
to be scanned.  
IMPORTANT  
• Staple detection detects the bent corner that occurs when one  
of the four corners of a document has been stapled.  
• Staple detection may not operate properly in the following  
cases where bending does not occur in documents.  
– The document is stapled at two or more corners.  
– The document is size smaller than STMT/A5.  
– The position of the left or right document guide has been  
changed, and the document has been shifted to the left or  
right side. (See “Adjusting the Document Guides” on p. 3-7.)  
– When feeding document manually  
[Detect by Length]  
This method of double feed detection is useful for batch  
scanning of same-size documents. The length of the first  
document page fed is measured as a standard, and if a  
subsequent document is detected to be 35 mm (1.4")  
longer (or shorter) than the standard, a double feed is  
judged to have occurred, and document transport is  
stopped.  
[Detect by Ultrasonic]  
This method of double feed detection is useful for batch  
scanning of different-size documents. When the ultrasonic  
sensor detects overlapping documents and spacing  
between documents, a double feed is judged to have  
occurred, and document transport is stopped.  
8-5  
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Chapter 8 ISIS/TWAIN Driver Settings  
[Others] Tab Sheet  
[Imprinter/Addon Dialog] Tab Sheet  
The settings on the [Others] tab sheet are different for the ISIS  
and TWAIN drivers. Some settings may be disabled,  
depending on the mode settings on the [Basic] tab sheet.  
The [Imprinter/Addon Dialog] tab sheet allows you to  
imprint/add any character string or counter on scanned  
documents.  
The [Imprinter] check box is enabled only if the optional  
imprinter unit is installed.  
Hint  
[Batch Separation] is the function to be set in the ISIS driver, so it  
is not displayed in the TWAIN driver.  
[Rapid Recovery System] Check Box  
If a paper jam causes paper transport to stop while  
scanning, scanning stops without sending an error  
notification to the application program. After fixing the  
cause of the stoppage, you can continue scanning.  
8-6  
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Chapter 9 Job Registration Tool Settings  
1. Before Use....................................................... 9-2  
Job Function..........................................................9-2  
Starting the Job Registration Tool.........................9-2  
2. Job Registration Tool....................................... 9-3  
3. Settings Dialog Boxes...................................... 9-4  
[New/Editing] Dialog Box.......................................9-4  
[Admin] Dialog Box................................................9-7  
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Chapter 9 Job Registration Tool Settings  
1. Before Use  
The Job Registration Tool is an application for registering jobs that can be executed from the [Job] key on the control panel. This  
chapter describes the settings for the Job Registration Tool. For details on the Job Function, see “About the Job Function” on p. 3-13.  
Hint  
Job Function  
The job function is for using the [Job] key on the control panel  
In Windows 8, the job registration tool is saved to the following  
location.  
to select and execute jobs registered by Job Registration Tool,  
and to implement scans.  
Hint  
• Job registration stores scanning condition settings, image file  
format selection, save destination and image data processing  
settings for each job to be used with the Job Function.  
• Up to 99 jobs can be registered with the Job Registration Tool.  
The Job Registration Tool starts.  
Starting the Job Registration Tool  
Follow the procedure below to start the Job Registration Tool.  
1. Click the [Start] button, and then click [All Programs]  
- [Canon DR-XXXX] - [Job Registration Tool]. (XXXX  
varies depending on the model you are using)  
9-2  
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Chapter 9 Job Registration Tool Settings  
2. Job Registration Tool  
The Job Registration Tool consists of the main window below and the [New/Editing] and [Admin] dialog boxes. For details on the  
dialog boxes, see the description of each dialog box.  
• The items of the [Editing] menu are also displayed in a  
submenu when you right-click a job.  
[Admin] Menu  
Menu Bar  
[Editing] Menu  
Open the [Admin] dialog box to configure settings for  
monitoring the storage folder for images and backing up  
job data. (See “[Admin] Dialog Box” on p. 9-7.)  
[Help] Menu  
Display the help and version of the Job Registration Tool.  
Select a job from the job list, and register a new job or edit,  
copy, or delete the job. (See “[New/Editing] Dialog Box”  
on p. 9-4.)  
Hint  
• If you select a registered job, [Copy] and [Delete] are enabled.  
Job List  
Displays the job numbers (01 to 99) and job titles.  
Selecting [Copy] displays the following dialog box. Specify the  
job number to copy to and job title, and click the [OK] button to  
copy the job to the specified job number.  
Job Information  
Displays the information for the job selected in the job list.  
[Close] Button  
Ends the Job Registration Tool.  
• Selecting [Delete] displays a confirmation message.  
9-3  
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Chapter 9 Job Registration Tool Settings  
3. Settings Dialog Boxes  
The settings dialog boxes of the Job Registration Tool include the [New/Editing] dialog box and [Admin] dialog box. For details,  
see the description of each dialog box.  
Hint  
See “About the Job Function” on p. 3-13 for the procedure for executing jobs registered by the Job Registration Tool.  
• Select the job number you want to register and click [New/  
Editing] in the [Editing] menu.  
[New/Editing] Dialog Box  
In the [New/Editing] dialog box, you can register new jobs  
and edit registered jobs.  
[New/Editing] Dialog Box Settings  
You can configure the following settings in the [New/  
Editing] dialog box.  
No.  
Displays the selected job number.  
Job title  
Enter the job title to display on the display panel of the  
control panel.  
Opening the [New/Editing] Dialog Box  
Double-click a job number displayed in the job list to open  
the [New/Editing] dialog box.  
Hint  
• A maximum of 29 alphanumeric single-byte characters can be  
entered for a job title.  
• If special characters with accent marks as used in European  
languages are used in the job title, the accent marks are not  
displayed on the display panel.  
Hint  
The [New/Editing] dialog box can also be opened in the  
following ways.  
• Right-click the job number you want to register and click [New/  
Editing] in the submenu.  
9-4  
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Chapter 9 Job Registration Tool Settings  
Scanner Settings  
File type  
Enter the file format for saved files.  
Press the [Setting] button to configure scanner settings.  
When scanning multi-page documents, image files are  
created as follows according to the selected file format:  
PDF: All pages are saved in a single image file.  
BMP: Each page is saved in a separate image file.  
TIFF: You can select the method for saving multiple  
pages in the [TIFF Setting] dialog box displayed by  
clicking the [Setting] button.  
JPEG: Each page is saved in a separate image file.  
Hint  
• Selecting [TIFF] or [PDF] enables the [Setting] button.  
• When a mode other than [256-level Gray] or [24-bit Color] is  
selected, an error is displayed if [JPEG] is selected when you  
click the [OK] button. If the error appears, change the file  
format or scanner mode.  
[Save to Pictures folder] Check Box  
Select this check box to save image files to the Pictures  
folder of the user logged in to Windows.  
[Setting] Button  
Hint  
This button is enabled to display the corresponding setting  
dialog box when the [TIFF] or [PDF] file format is  
selected.  
• The name displayed for Pictures differs depending on the  
name of the folder in the Windows you are using.  
Example: My Pictures, Pictures  
• When this check box is not selected, the [Save in folder] and  
[Access setting] buttons are enabled.  
[Access setting] Button  
This button is enabled when the [Save to Pictures folder]  
check box is not selected, and allows you to enter the user  
name and password required to access the shared network  
folder specified for [Save in folder].  
Save in folder  
When the [Save to Pictures folder] check box is not  
selected, this is enabled for you to specify any name for the  
folder in which to save scanned images.  
File name  
Enter a name for the files that will be saved.  
Hint  
• File names may consist of up to 32 alphanumeric characters.  
• A time stamp is appended to the file name indicating the time  
of scanning.  
9-5  
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Chapter 9 Job Registration Tool Settings  
IMPORTANT  
Hint  
Access to shared network folders may be restricted to users  
with certain access permission. In this case, users cannot  
access the shared folder without entering the correct user name  
and password. Confirm the access rights for the shared network  
folder with the network administrator, then enter the user name  
and password.  
Characters within document images are recognized as text and  
saved as appended text data in PDF (*pdf) files.  
[TIFF setting] Dialog Box Settings  
You can configure the following settings in the [TIFF  
setting] dialog box.  
[PDF setting] Dialog Box Settings  
You can configure the following settings in the [PDF  
setting] dialog box.  
Multi-tiff setting  
Select the method for saving image files when scanning  
multi-page documents.  
Hint  
Compression rate  
• Select [Single page] to save each page as one image file.  
• Select [Multi-pages] to save all pages as one image file.  
Select the compression rate for PDF files from [Normal]  
and [High Compression].  
[Compression] Check Box  
Hint  
Select this check box to compress images saved to files.  
Black and white (binary) images are compressed in CCITT  
Group 4 format, and grayscale and color images in JPEG  
format. When this check box is not selected, the saved files  
are much larger.  
• Select [Normal] to save files with normal compression.  
• Select [High Compression] to save files with high  
compression. Although file size is reduced, image quality may  
be slightly degraded.  
IMPORTANT  
Hint  
The Compression rate setting is enabled when the scanner is  
set to [256-level Gray] or [24-bit Color] mode. When [Black and  
White] or [Error Diffusion] binary image scanning mode is  
selected, file size depends on the content of the scanned  
document.  
• CCITT Group 4 is a compression format designed for data  
communications (such as with fax devices) of black and white  
(binary) images.  
• JPEG is a compression format for saving grayscale and color  
images. When the [Compression] check box is selected, a  
standard level of JPEG compression is applied.  
Language for OCR  
When the [Apply OCR] check box is selected, the target  
language for OCR can be selected in the list box.  
IMPORTANT  
If your application program does not support the above  
compression formats, you may be unable to open scanned  
image files. In this case disable [Compression] when scanning.  
9-6  
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Chapter 9 Job Registration Tool Settings  
[Display Warning Dialog] Check Box  
[Admin] Dialog Box  
The [Admin] dialog box allows you to configure settings for  
monitoring the storage folder for images and backing up job data.  
Select this check box when you want to limit space  
available in a destination folder, by registering the folder  
number and specifying a warning size.  
[Capacity Observed Folder]  
Specify a folder for which to limit space available.  
[Warning Size]  
Enter the maximum total size for all files saved to the  
specified folder.  
IMPORTANT  
• When saving to removable storage media such as flash drive,  
specify the maximum capacity of the media.  
• When folder monitoring ([Display Warning Dialog]) is enabled,  
a warning message appears when starting to scan if the total  
size of the files in the specified folder exceeds the specified  
limit.  
• If a warning message appears, follow the instructions in the  
message to either continue scanning or change the save  
destination first.  
Opening the [Admin] Dialog Box  
Click [Admin setting] in the [Admin] menu to open the  
[Admin] dialog box.  
Job Back Up Function  
You can use this function to back up the registered jobs  
when the same job is to be executed in a different  
environment, such as when multiple users log on to  
Windows or when multiple scanners are used.  
Capacity Warning Settings  
The Capacity Warning Settings allow you to specify in  
advance the folder for saving image files, and the space to  
be available for saving files. If the space required to save a  
file would exceed the specified Warning Size when  
starting to scan or while scanning, a warning message  
appears.  
[Back Up] Button  
Writes a backup file (*.reg) of registered job data to the  
specified folder.  
Register Folder  
A warning size (capacity) can be specified for up to five  
folders, with the number (1 to 5) of the folder to be selected  
registered by [Register Folder].  
9-7  
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Chapter 9 Job Registration Tool Settings  
[Restore] Button  
Restores the job data from a stored backup file (*.reg).  
Hint  
If the currently registered job number is the same as that of an  
existing backup file, the existing backup file is overwritten by the  
registered job.  
9-8  
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Chapter 10 Practical Examples  
1. Practical Examples ........................................ 10-2  
Scanning Documents of Unregistered  
Page Sizes..........................................................10-2  
Specifying the Scanning Area.............................10-4  
Configuring Scanner Settings According  
to the Purpose.....................................................10-5  
Registering Your Settings .................................10-10  
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Chapter 10 Practical Examples  
1. Practical Examples  
This chapter explains an overview of the basic setting items that are the minimum requirements when configuring the scanner  
settings.  
IMPORTANT  
Scanning Documents of Unregistered  
Page Sizes  
• When scanning a long document, load and scan the pages of  
the document one at time.  
• When scanning with the Long Document Mode set to [ON1], if  
the scan is performed with the scanning mode set to color and  
the image quality set to [Image quality priority], the image may  
be lost. If this occurs, scan by using black and white or  
reducing the image quality.  
• When scanning with the Long Document Mode set to [ON2], if  
the scan is performed at 400/600 dpi or the scan is performed  
with the scanning mode set to color and the scanning side set  
to [Duplex], the image may be lost. If this occurs, scan by  
reducing the resolution, using black and white, or setting the  
scanning side to [Simplex].  
Configuring the following settings allows you to scan a  
document of an unregistered page size.  
Scanningdocumentslongerthan432mm(17")  
(Long Document Mode)  
When you want to scan a document that is longer than  
432 mm (17") , you can enable [Long Document] in the  
scanner settings and set the page size setting to [Match  
original size] in order to scan documents up to 3,000 mm  
(118.1") long.  
• When scanning using Long Document Mode, [High-Quality  
Moire Reduction], [Auto orientation compensation ], or  
document orientation of [+90 degrees] or [-90 degrees] cannot  
be used.  
1. In the User Mode, set [Long Document] of the  
scanner settings to [ON1] or [ON2]. (See “Long  
Document Mode Setting” on p. 3-3.)  
2. Set the page size to [Match original size] and scan  
the document.  
10-2  
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Chapter 10 Practical Examples  
• Seam artifacts may appear in the reconstructed image  
because of the crease line or differences in the loading  
position of each side.  
Scanning documents wider than the feeder  
inlet (Folio Scan)  
When you want to scan a document that is wider than the  
feeder inlet, you can scan the document if you fold the  
document into two, load it into the feed tray, and set the  
scanning side setting to [Folio].  
• Load the document with the crease line on the right side.  
• The scan image of the front side becomes the left half of the  
reconstructed image.  
• The maximum document size for Folio Scan is 22" × 34"/A1.  
• 22" × 34"/A1 document pages should be folded lengthwise  
and scanned with the following settings:  
Scanner: Long Document Mode [ON1]  
Page Size: Auto-Detection  
• If scanning is performed when Long Document Mode is  
enabled, the image may be lost. Set Long Document Mode to  
[OFF] except when scanning 22" × 34"/A1 document pages.  
• If scanning is performed with the scanning mode set to color,  
image quality set to [Image quality priority], and scanning side  
set to [Duplex], the image may be lost. If this occurs, scan by  
using black and white, reducing the image quality, or setting  
the scanning side to [Simplex].  
Front  
Back  
Separation  
Off Key  
Registering of unregistered non-standard  
page sizes  
Reconstructed Image  
You can register a non-standard page size that has not been  
registered as a page size by naming and registering it as a  
custom page size in the [Custom Page Size] setting, which  
is opened from the [Save] button on the [Basic] tab sheet.  
IMPORTANT  
• Folio scanning requires that you feed each page manually  
(The Separation Off key is lit).  
• Fold each page with a sharp, straight crease. Otherwise, the  
paper may jam or the image may be misaligned.  
10-3  
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Chapter 10 Practical Examples  
Adjusting the margins  
Specifying the Scanning Area  
Configure the following settings when you want to specify the  
area of the document to scan.  
When the document is deskewed and edges are missing  
from the image or black borders are created around the  
image, adjust the scanning area by setting the margins.  
Specifying an area  
Specify the area of the document to scan in the Scan Area  
dialog box.  
Margin (+)  
Margin (–)  
Hint  
• Load the document you want to specify the area of and press  
the [Preview] button to scan the document and display the  
preview image in the Area panel. You can then specify the  
area from the displayed preview image.  
10-4  
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Chapter 10 Practical Examples  
When you want to enhance a particular color  
Configuring Scanner Settings According  
to the Purpose  
Set the scanning conditions according to the scanning  
purpose.  
Select the color (red, blue, or green) to be enhanced in  
[Color drop-out] on the [Image processing] tab sheet, and  
that color will be enhanced.  
When you do not want to scan colored lines  
and characters  
Select the color (red, blue, or green) to be ignored  
(dropped out) in [Color drop-out] on the [Image  
processing] tab sheet, and that color will be not be  
scanned.  
10-5  
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Chapter 10 Practical Examples  
When you want to skip or enhance  
When you want to prevent the bleed-through  
intermediate colors  
Select an intermediate color in [Color drop-out] on the  
[Image processing] tab sheet.  
of text and other items from the back side of  
thin pages, or remove the background from  
scanned images  
Select [Prevent Bleed Through / Remove Background] on  
the [Image processing] tab sheet. The bleed-through on  
thin pages and background are removed from scanned  
images.  
Click the [Setting] button to display the Color Settings  
dialog box, and then you can specify the color range of the  
intermediate colors to ignore (drop out) or enhance.  
When you want to enhance contours in images  
Adjust the [Edge emphasis] setting on the [Image  
processing] tab sheet.  
10-6  
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Chapter 10 Practical Examples  
When you want to change the brightness on  
the front and back sides to scan a document  
with front and back sides of different densities  
When you want to reduce the moire patterns  
that appear when color photos in magazines  
and other documents are scanned at low  
resolutions  
Setting [Moire Reduction] on the [Image processing] tab  
sheet allows you to reduce the moire patterns that are  
generated when color photos are scanned at low  
resolutions.  
Enable [Use multi-stream] in the [Others] tab to set the  
brightness for each stream.  
Hint  
Moire reduction is enabled when the resolution is 300 dpi or  
less, and [High-Quality Moire Reduction] is displayed when the  
resolution is 240 dpi or less.  
When you want to eliminate black borders  
around scanned images  
Select [Border Removal] on the [Image processing] tab  
sheet. The black borders created around scanned images  
are removed.  
10-7  
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Chapter 10 Practical Examples  
When you want to save black and white images  
and color images separately when scanning a  
mixture of black and white documents and  
color documents  
When you want to enhance text that is difficult  
to read because of factors such as the  
background of the scanned document  
Select [Advanced Text Enhancement] as the color mode  
on the [Basic] tab sheet. The background behind the text is  
removed or processed so that the text is emphasized for  
better legibility.  
When documents are scanned while the mode is set to  
[Detect automatically] on the [Basic] tab sheet, the  
document colors are detected and black and white images  
and color images are saved separately.  
Hint  
When you want to remove the black spots from  
scanned images when scanning documents  
with punch holes  
Selecting [Detect automatically] enables the [Setting] button,  
and you can configure settings for judging whether documents  
are color, and select the mode for when documents are judged  
to be black and white.  
Select [Punch Hole Removal] on the [Image processing]  
tab sheet. The black spots from punch holes in documents  
are removed from scanned images.  
10-8  
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Chapter 10 Practical Examples  
When you want to match the orientation of  
images to the text when scanning a mixture of  
pages with different text orientations  
Hint  
Images are rotated as follows according to the orientation of the  
loaded document and the selected angle.  
Select [Text orientation recognition] by the setting of  
Document Orientation in the [Others] tab sheet.  
Feeder  
Document:  
Face Up  
Document  
Orientation  
(Clockwise)  
0 degrees  
+90°  
180 degrees  
-90°  
The text orientation on each page is detected, and the  
scanned image is rotated in 90-degree increments to  
correct the orientation.  
Output  
Image  
When you want to delete the images of the  
Text  
Orientation  
blank pages in two-sided documents  
If you set the scanning side setting to [Skip blank page] on  
the [Basic] tab sheet, the images of blank pages in the  
document are deleted.  
Output  
Image  
When you want to rotate the images of a  
document loaded horizontally to correct the  
orientation  
Specify the rotation angle with [Document Orientation] on  
the [Others] tab sheet.  
Hint  
If [Skip blank page] is selected, the [Setting] button is enabled,  
and you can adjust the level for judging whether pages are  
blank.  
10-9  
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Chapter 10 Practical Examples  
When [Batch Separation] is set to [Panel], and the [New  
Detecting when multiple documents have been  
File] key on the control panel is pressed, batch separation  
is implemented, so the batches can be separated after  
multiple bundles have been scanned.  
fed together  
Enable the [Double Feed Detection] check box in the  
[Feeding] tab. Either [Detect by Length] or [Detect by  
Ultrasonic] can be enabled singly, or both together  
Hint  
• When [Feeding Option] on the [Feeding] tab is set to  
[Standard Feeding], [Auto] and [Panel] in [Batch Separation]  
are disabled.  
• To use the batch separation function, suitable application  
software is required.  
Hint  
Registering Your Settings  
You can register the scanning conditions so that you can use  
them next time.  
Even if Detection by ultrasonic is enabled, double feeds may not  
be detected if the document size is small.  
Saving data by document bundle (batch  
Registering scanning conditions  
separation)  
Press the [Save] button in the user settings to add a name  
to the scan conditions and implement registration. When  
you want to use the registered scanning conditions, select  
the registered name to apply the registered set conditions.  
If using batch separation, you can save the data in units of  
the document bundles placed in the tray. In this case, set  
the scanner drivers as described below.  
Set the [Feeding Option] in the [Feeding] tab to [Panel-  
Feeding] or [Automatic Feeding].  
Set the [Batch Separation] in the [Others] tab to [Auto] or  
[Panel].  
When the [Batch Separation] is set to [Auto], and the next  
documents have been set so scanning is continuous, the  
batches are separated.  
10-10  
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CANON ELECTRONICS INC.  
3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN  
CANON U.S.A. INC.  
ONE CANON PARK, MELVILLE, NY 11747 U.S.A.  
CANON CANADA INC.  
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA  
CANON EUROPA N.V.  
BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS  
CANON LATIN AMERICA, INC.  
703 WATERFORD WAY, SUITE 400 MIAMI, FL 33126, U.S.A.  
CANON AUSTRALIA PTY. LTD.  
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA  
CANON SINGAPORE PTE. LTD.  
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632  
CANON HONGKONG COMPANY LTD.  
19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.  
CANON KOREA BUSINESS SOLUTIONS INC.  
168-12 SAMSEONG-DONG, GANGNAM-GU, SEOUL, KOREA  
CANON INDIA PVT. LTD  
7TH FLOOR, TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON - 122002 HARYANA, INDIA  
PUB. CE-IM-910-E1.00  
© CANON ELECTRONICS INC. 2013  
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