Big Green®
D E E P C L E A N E R
U S E R ’ S G U I D E
1672 SERIES
3
Safety Instructions
Product View
4
5-6
Assembly
6-11
12
Operations / Special Tools
Maintenance
Troubleshooting
13
14
Replacement Parts
15
Consumer Services
16
Warranty
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IMPORTANT SAFETY INSTRUCTIONS
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Use only manufacturer’s recommended
When using an electrical appliance,
basic precautions should be observed,
including the following: Read all instructions
before using your Big Green. Always connect to
a properly grounded outlet. Unplug from outlet
when not in use and before servicing.
attachments
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Use only cleaning products formulated by
BISSELL for use in this appliance.
Keep openings free of dust, lint, hair, etc.
Keep appliance on a level surface
Turn off all controls before unplugging
Unplug by grasping the plug, not the cord
Be extra careful when cleaning stairs
Pay close attention when working
around children
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WARNING: To reduce the risk
of electrical shock,use indoors only.
Always install float before any wet
cleaning operation.
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Do not leave machine when it is plugged in
Do not service machine when it is plugged in
Do not use with damaged cord or plug
Do not use machine if it has been dropped,
damaged, left outdoors or dropped into water
Do not use outdoors
Do not handle unit with wet hands
WARNING: The Power Cord on this product
contains lead, a chemical known to the State
of California to cause birth defects or other
reproductive harm.
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WASH HANDS AFTER HANDLING.
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SAVE THESE INSTRUCTIONS
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Do not pull or carry by cord, use cord as a
FOR FUTURE USE.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces
Do not carry the appliance while in use
Do not unplug by pulling on cord
Do not handle plug or appliance with wet hands
Do not use without ball and ball cage in place
Do not use without dry filter bag or motor
THIS APPLIANCE MUST BE
GROUNDED WHEN IN USE.
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Grounding provides a safe path of resistance
for electrical equipment, reducing the risk of
shock should the appliance malfunction. The
cord has an equipment-grounding conductor
and a grounding plug. This three-prong plug
must only be plugged into an outlet that is
properly installed and grounded in accordance
with all local codes and ordinances.
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filter in place except when wet vacuuming or
deep cleaning
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Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts
Do not pick up hot or burning objects
Do not pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene,
etc.) or use in the presence of explosive
liquids or vapor
Do not use appliance in an enclosed space
filled with vapors given off by oil base
paint, paint thinner, some moth proofing
substances, flammable dust, or other
explosive or toxic vapors
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.)
Do not modify the 3-prong grounded plug
Do not allow to be used as a toy
Do not use for any purpose other than
described in this User’s Guide
Grounded
Outlets
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Grounding Pin
WARNING:
Improper connection
of the equipment-grounding conductor can
result in a risk of electrical shock. Check
with a qualified electrician or service person if
you aren’t sure if the outlet is properly
grounded. DO NOT MODIFY THE PLUG. If it
will not fit the outlet, have a proper outlet
installed by a qualified electrician. This
appliance is designed for use on a nominal
120-volt circuit, and has a grounding
attachment plug that looks like the plug in
the drawing above. Make certain that the
appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
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Use dry filter bag and motor filter when
dry vacuuming
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3
Tip:
Finger tighten
threaded outlet
connections. Do
not over tight-
en, or use pliers
or tools to
Large Vacuum
Flex Hose Clips
14.
9.
tighten.
Grip/Trigger
Unit
13.
Hose with
Threaded
Connectors
12.
Vacuum Flex Hose
10.
Wand Solution Tube
6.
11.
Small Wand
Clips
Top Power Unit
7.
Aluminum
Wands
Motor Filter
4.
Measuring
Cup
3.
Ball Cage
2.
Ball
5.
Tank Unit
15.
Tank Siphon Tube
8.
1.
Floor Nozzle
Casters
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4
How To Use This Guide
This User’s Guide has been designed to help you get the
most satisfaction from your BISSELL Big Green. You’ll find
assembly and operating instructions, safety precautions and
pre-cleaning tips, as well as maintenance and troubleshooting
instructions. Please read this Guide thoroughly before assem-
bling your Big Green cleaner.
Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts
before assembly. Familiarize yourself with the parts and where
they fit. Following this User’s Guide will greatly enhance your
ability to get the most performance from your BISSELL Big
Green for many years.
Tip:
Several parts are
packed inside
the collection
tank/tank unit.
Separate tank
unit from top
power unit to
find these parts.
Also, match the
number on
the written
instructions to
the number on
the assembly
picture to better
understand each
assembly step.
How To Put It Together
Casters. Locate 4 casters inside plastic packaging in
1.
collection tank. Turn tank unit upside down. Insert four
casters and push until they snap into place.
Ball. Place ball on raised area of recovery tank bottom.
2.
Ball
Ball Cage
NOTE: Ball may have an unusual color due to
recycled high density polyethylene (HDPE) used
in its manufacture.
Ball Cage. Position ball cage over ball and press cage
firmly onto raised area.
3.
Tank Unit
4.
5.
6.
Motor Filter. Locate motor filter and insert it into cavity
on the underside of the top power unit.
Top Power Unit
Tank Unit. Flip carrying handle down over filling cavity
on tank unit.
Motor
Filter
Top Power Unit. Place top power unit on tank unit.
Twist top power unit until it drops into place on
tank unit. Flip up carrying handle to lock units.
7.
Aluminum Wands. Fit bottom wand section into top
aluminum wand section. Latch button pops through hole
to lock sections together.
NOTE: Wands are identical and interchangeable.
Buttons must be on upper end of wands for
proper assembly. Aluminum wands fit together
snugly.
Floor Nozzle. Fit floor nozzle over bottom wand and
8.
9.
lock with latch button.
Grip/Trigger Unit. Fit grip/trigger unit into top wand
lock with latch button.
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5
How To Put It Together Continued
Wand Solution Tube. Connect wand solution tube
Wand Solution Tube
Vacuum Flex Hose
to spray tip on floor nozzle and to cap valve on
10.
grip/trigger unit.
Small Wand Clips. Secure tube to wand with two small
wand clips.
11.
12.
Hose with Threaded Connectors
Vacuum Flex Hose. Connect vacuum flex hose to
grip/trigger unit and lock with latch buttons. Insert vacuum
flex hose into inlet on top power unit and lock in place.
Hose with Threaded Connectors. Attach hose with
threaded connectors to threaded outlet on grip/trigger
unit. Finger tighten only. Press hose into molded slot
under grip/trigger unit. Attach other end to threaded
outlet on power unit. Finger tighten only.
13.
Top Power Unit
Vacuum Flex Hose Clips. Hold vacuum flex hose and
hose with threaded connectors together. Snap three
large vacuum flex hose clips in place at three clip bands
on flex hose.
14.
15.
Siphon Tube
Tank Siphon Tube. Pull up tank siphon tube next to
filling cavity on tank unit. Insert firmly into opening on
power unit.
Make sure the power and
tank units are properly aligned
and locked with the carrying
handle before pulling up
siphon tube assembly and
inserting it into power unit.
Assembly is now complete.
Special Attachments For Every Job
See individual sections for proper usage of all accessories
For Wet/Deep Cleaning
Bare Floor Attachment
Floor Nozzle Brush
Small Area Cleaning Nozzle
For Dry Vacuuming
Dusting Brush
Dry Floor Nozzle
Dry Filter Bag
Small Vacuum Nozzle
Crevice Attachment
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6
How To Begin
Deep Cleaning Carpet
Vacuum carpet (see page 10, HOW TO DRY VACUUM).
1.
Decide where to begin — and end — your job. Clean in
3’ X 4’ sections, starting in areas farthest from exit. Plan
to leave a path open to empty collection tank and
replenish filling cavity.
2.
Carpeting will dry in two to four hours, depending on
carpet style and air circulation in room. A floor fan
speeds drying.
3.
Plan activities to give carpet time to dry.
4.
5.
Replace furniture on damp carpeting by placing waxed
paper under legs until floor dries completely.
Deep Cleaning Upholstery
Check manufacturer’s tag before cleaning. “W” or “WS”
on the tag means you can use your Big Green. If tag is
coded with an “S” (with diagonal strike-through), or says
“Dry Clean Only,” do not proceed.
1.
Tip:
Always vacuum before you clean. If
possible, move large furniture
aside. But if it’s not possible to
move your furniture, don’t worry
- your Big Green features a clean-
ing wand that easily maneuvers
under and around furniture.
If manufacturer’s tag is missing or not coded, check with
your furniture dealer.
2.
3.
If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
Cleaning Bare Floors
Tip:
Deep cleaning
carpeting and
upholstery
The Big Green is not recommended for cleaning
wood floors.
1.
2.
regularly can
reduce dust
and allergens in
your home.
Use only Bissell® Floor Care cleaning solution on no-wax
floors. Never use Bissell® Carpet Cleaner or other carpet
cleaners on bare floors.
Sweep before starting.
3.
4.
5.
6.
Remove old wax before cleaning.
Leave an exit path.
Allow at least 1/2 hour drying time.
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7
How To Deep Clean Carpet
Getting Ready
Measuring
Cup
Remove dry filter bag from ball cage.
1.
Remove concentrate measuring cup from filling cavity on
side of tank unit.
Remove Measuring Cup
From Filling Cavity
2.
3.
Pour two gallons of hot tap water (temperature should
not exceed 120° F/48° C) into filling cavity until level
reaches bottom of three vertical lines in tank unit.
Shake bottle of BISSELL Carpet Care. Fill measuring lid to
fill line (10 ounces). Empty measuring lid into filling cavity
and replace measuring lid.
4.
5.
Filling Cavity
Plug power cord into approved grounded outlet.
Pre-treating
Tip:
Use only BIS-
SELL Carpet
Pre-treat highly soiled areas: Press on pump/spray
switch, hold floor nozzle 4” - 6” above soiled carpet, and
pull trigger to spray cleaning solution.
1.
2.
Care in this
appliance. Use
of cleaning for-
mulas which
contain lemon
or pine oil may
damage this
appliance and
void warranty.
Wait 5-10 minutes. Scrub tough stains with floor nozzle
brush.
Deep Cleaning
Turn on pump/spray and vacuum/suction switches. Place
floor nozzle directly on carpet at arm’s length. Pull trigger
to spray cleaning solution while pulling wand toward you.
Vacuum/suction switch
Pump/spray switch
1.
2.
3.
Tip:
Deep cleaning
stairs and high
traffic areas on
a regular basis
can prolong
Repeat, keeping floor nozzle firmly against carpet
surface. Continue until no more dirt can be removed.
Do not overwet.
carpet life.
Release spray trigger. Vacuum area until no more
cleaning solution can be removed.
Continue to clean entire carpet, working in 3’ x 4’ sections.
4.
5.
If the machine loses suction, stops spraying and/or motor
noise rises in pitch, empty the tank [see WHEN YOU’RE
DONE, page 9]. Failure to empty tank will damage unit.
If floor nozzle stops spraying, turn off pump immediately
and check cleaning solution level. Never run pump dry.
6.
8
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When You’re Done
Turn off pump/spray and vacuum/suction switches.
Unplug from outlet.
1.
2.
3.
Remove tank siphon tube, flip down carrying handle and
lift top power unit from tank unit.
Carry tank unit to a toilet or sink to empty. With carrying
handle in one hand, place other hand in gripping slot
under filling cavity on tank unit. Lift and pour to empty.
Make sure ball and ball cage are firmly seated on
raised area. Replace power unit and lock in place with
carry handle.
4.
5.
See PUTTING IT AWAY on page 12.
How To Clean Upholstery And Small Areas
Getting Ready
Tip:
To clean upholstery, disconnect
wand solution tube and aluminum
wand from grip/trigger unit.
Moisten O-ring at base of cap
valve with soapy water. Align the
Small Area Cleaning Nozzle
with the cap valve and vacuum
tube on grip/trigger unit, then press
latch button on vacuum
Disconnect wand solution tube and aluminum wands
from grip/trigger unit.
1.
Moisten O-ring at base of cap valve with soapy water.
2.
3.
tube and slide together until latch
button locks in place.
Align small area cleaning nozzle with cap valve and
vacuum tube on grip/trigger unit.
Press latch button on vacuum tube and slide small area
cleaning nozzle on until latch button locks in place.
4.
5.
Check manufacturer’s tag and/or test fabric in an
inconspicuous place.
Tip:
Check uphol-
stery stuffing
before cleaning.
Colored stuffing
may bleed
through fabric
when wet.
Cleaning
Turn on vacuum/suction and pump/spray switches.
1.
2.
Depress trigger and pull small area cleaning nozzle
toward you.
Release trigger and repeat action to extract
excess moisture.
3.
Vacuum/suction switch
Pump/spray switch
Repeat until area is clean.
4.
5.
See WHEN YOU’RE DONE, above and PUTTING IT AWAY,
page 12.
9
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How To Clean Bare Floors
Getting Ready
Attach bare floor attachment to bottom of floor nozzle
with rubber and brush strips facing out. Align front edges
and snap together.
1.
Floor Nozzle
Fill measuring lid twice with Bissell Floor Care and empty
into filling cavity.
2.
3.
Vacuum/suction switch
Pump/spray switch
Pour two gallons of hot tap water into filling cavity.
Water level should reach the bottom of three vertical
lines in tank unit.
Bare Floor
Attachment
Cleaning
Tip:
Turn vacuum/suction and pump/spray switches on.
Depress trigger and pull floor nozzle toward you.
Release trigger and repeat action to extract excess moisture.
1.
2.
3.
4.
To clean bare floors, attach
Bare Floor Attachment to
bottom of Floor Nozzle with
the rubber and brush strips
facing out. Align front edges
Disconnect bare floor attachment. Turn off machine, hold
floor nozzle away from you, push bare floor tool off with
thumbs.
See WHEN YOU’RE DONE, page 9 and PUTTING IT AWAY,
page 12.
5.
How To Dry Vacuum
Make sure tank unit is dry before proceeding.
1.
Check motor filter. Clean if necessary.
2.
3.
Pull dry filter bag over ball cage, catching edge of bag
over lip at bottom of cage.
Place ball on raised area at bottom of tank unit.
4.
5.
6.
Position ball cage over ball and press firmly onto
raised area.
Remove two small aluminum wand clips and floor nozzle
from wand.
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10
How To Dry Vacuum
Attach one of four dry vacuuming tools.
7.
Insert tank siphon tube in tank unit.
8.
9.
Tip:
Turn on vacuum/suction switch. Vacuum as usual.
Empty collection tank when it is half full.
See PUTTING IT AWAY, page 12.
Always check
motor filter
before dry
vacuuming.
Clean if
10.
11.
necessary.
Vacuum/suction switch
How To Wet Vacuum
Pump/spray switch
Getting Ready
Remove dry filter bag from ball cage.
1.
Place ball on raised area on bottom of tank unit.
2.
3.
Position ball cage over ball and press firmly onto
raised area.
Insert tank siphon tube in tank unit.
Attach bare floor tool to floor nozzle.
4.
5.
Cleaning
Vacuum/suction switch
Turn on vacuum/suction switch. Do not turn on pump/spray switch
or pump damage may occur.
1.
Place Big Green in a dry area of the floor.
Vacuum as usual.
2.
3.
4.
Tip:
If the machine loses suction and/or motor noise rises in pitch, empty
the tank [see WHEN YOU’RE DONE]. Failure to empty tank will
damage unit.
Clean water
spills can be
picked up from
surfaces direct-
ly. No cleaning
solution is
See WHEN YOU’RE DONE, page 9 and PUTTING IT AWAY, page 12.
5.
necessary.
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11
Putting It Away
After Deep Cleaning/Wet Vacuuming
Rinse filling cavity with clean water. Leave about 1/2
gallon of clean water in filling cavity.
1.
Hold floor nozzle over bucket or sink.
2.
3.
Tank
siphon
tube filter
Turn on pump/spray switch, pull trigger for 30 seconds,
and empty power unit.
Empty filling cavity of excess water.
Drain solution hoses.
4.
5.
6.
7.
Empty and rinse collection tank.
Rinse and dry collection tank, ball cage, ball, wands,
and tools.
Tip:
Remove tank siphon tube from opening on power unit.
Always clean
floor nozzle
spray tip and
tank siphon
tube filter
8.
9.
Remove filter from end of tank siphon tube, clean filter
under running water, then replace filter in end of tank
siphon tube.
before storing
appliance.
Replace tank siphon tube in opening in power unit.
10.
11.
We recommend that you air dry before closing unit
for storage.
After Dry Vacuuming
Remove motor filter from top power unit and rinse with
water. Squeeze to remove water, then air dry before
reinstalling. Clean after each vacuuming.
1.
2.
Remove dry filter bag from ball cage. Shake to remove
surface dirt. Rinse bag by hand in warm water. Air dry
before reinstalling.
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12
Troubleshooting
Weak or no suction / motor suddenly runs louder / motor runs hot.
Possible Causes
1 Vacuum is not operating
Remedies
1
Check electrical plug
Vacuum/switch on?
Call BISSELL Consumer Services (see page 15)
Collection tank unit is full
Air leak
Empty collection tank
Check all vacuum connections
Secure all latch buttons
2
3
2
3
Dirty filter(s)
See PUTTING IT AWAY, After Dry Vacuuming,
Steps 1-2 (see page 12)
Reposition top power unit on tank unit
Carrying handle in place to lock tank unit and
top power unit?
4
5
4
5 Power unit improperly attached
Kink/blockage in hoses/tubes
Straighten hoses/tubes
Check aluminum wands/vacuum flex
hose/solution hose and tube for obstructions
6
6
Reduced spray or no spray / Leaking connections.
Possible Causes
Remedies
Tank siphon tube filter clogged
See PUTTING IT AWAY Steps 9-11 (see page 12)
Refill filling cavity
See PUTTING IT AWAY Step 8 (see page 12)
Tighten loose connections
1
1
2
3
4
Filling cavity empty
2
3 Spray tip clogged
Tank siphon tube/Solution hose/
Wand solution tube kinked/disconnected
4
Relax kinks in solution tubes/hoses
Pump is not operating
Check electrical plug
5
5
6
Pump/spray switch on?
Call BISSELL Consumer Services ( see page 15)
Finger tighten all connections
(do not use pliers or other tools)
Connections not tight
6
WARNING:
To reduce the risk
of fire, electric
shock or injury
unplug from outlet
before servicing.
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13
BISSELL Replacement Parts
Item Part No.
Part Name
Vacuum flex hose
Large vacuum flex hose clips (3)
Hose with threaded connectors
Grip/trigger unit
1
1
210-4706
555-9129
555-9013
216-4181
210-1188
010-9156
010-6055
213-9152
203-1659
555-9008
555-6502
215-9151
555-9044
2
3
4
5
6
7
8
9
2
5
6
3
Dusting brush
4
Crevice attachment
Small vacuum nozzle
Drain clean-out attachment
Cap valve assembly
Wand solution tube
Small wand clips (2)
Small nozzle
7
8
9
10
11
12
13
10
11
Aluminum wands
(2, interchangeable)
12
14
15
16
17
18
19
20
603-2920
017-3533
213-3537
213-1526
213-3004
213-0329
215-9075
Top power unit
Motor filter
Filter bag
Ball cage
Measuring cup
Ball
14
15
13
16
Tank unit (includes filling
cavity, collection tank, and handle
17
21
214-1523
Wall storage rack with screws (optional on
(optional on some models
18
19
22
23
24
25
26
27
28
29
555-9011
555-9036
210-2283
210-4740
215-6150
555-9005
555-9003
213-0471
Tank siphon tube
Tank siphon tube filter
Caster (individual)
Dry floor nozzle
Spray tip
Floor nozzle
Floor nozzle brush
Bare floor attachment
20
26
28
29
22
23
21
27
24
2
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14
BISSELL Consumer Services
For information about repairs or replacement parts, or
questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
You may purchase replacement parts from your retailer, by using the order
form in this User’s Guide, by calling BISSELL Consumer Services or by
visiting our website. To locate a retailer near you, or to place an order using
Visa, MasterCard, Discover or American Express, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or visit our Website - www.bissell.com
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15
About Your Warranty
This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge from the date of
purchase by the original purchaser, for two years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or
any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website -
www.bissell.com to locate a BISSELL Authorized Service Center in your area. If there
are no authorized BISSELL Service Centers in your area, select the "Customer Service"
tab, and follow the instructions for contacting us via email. A BISSELL Representative
will issue you a Return Authorization Number and a pre-paid mailing label to return the
unit to BISSELL for warranty repair.
The machine should be returned with a photocopy of your proof of purchase. (Your
dated sales receipt is your proof of date of purchase in the event of a warranty claim -
do not send original.)
If you need information about repairs or replacement parts, or if you have questions
about your warranty, select the "Customer Service" tab on our website and follow the
instructions for contacting us by e-mail.
Or call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 9 p.m. EST
Saturday 9 a.m. - 5 p.m. .EST
Or write:
BISSELL HOMECARE, INC.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL
©2003 BISSELL Homecare, Inc
OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF
PURCHASE AS DESCRIBED ABOVE.
Grand Rapids, Michigan
All rights reserved. Printed in USA
Part Number 010-5859
Rev 7/03
Visit our website at:
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
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