Dual-Band
Wireless A+G
Notebook Network Card
Connect your notebook computer
to a wireless network
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Introduction
Thank you for purchasing the Belkin Dual-Band Wireless A+G Notebook
Network Card (the Card). The Card features 802.11g and 802.11a
technology, which allows you to share networked files and resources
wirelessly. The Card works like a conventional network card, but without
the wires. It uses revolutionary 108 Technology to achieve data rates
up to 108Mbps, when used with 108 Technology routers. In addition,
the Card features eXtended Range XR™ Technology (XR), which doubles
the coverage area of standard 802.11g and 802.11a networks when
used with XR routers. Belkin’s easy installation and setup will have your
network up in minutes. Please be sure to read through this User Manual
completely, and pay special attention to the section entitled “Placement
of your Wireless Networking Hardware for Optimal Performance”.
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Advantages of a Wireless Network
•
Mobility – you no longer need a dedicated “computer room”—
you can work on a networked desktop computer anywhere within
your wireless range
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•
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Easy installation – Belkin Easy Installation Wizards make
setup simple
Flexibility – set up and access printers, computers, and other
networking devices from anywhere in your home
Easy expansion – the wide range of Belkin networking products
let you expand your network to include devices such as printers
and gaming consoles
•
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No cabling required – you can spare the expense and hassle of
retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range of
interoperable networking products
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Introduction
Placement of your Wireless Networking Hardware for
Optimal Performance
Your wireless connection will be stronger the closer your computer
is to your router (or access point). Typical indoor operating range
for wireless devices is between 100 and 200 feet.
In the same way, your wireless connection and performance will
degrade somewhat as the distance between your router (or access
point) and connected devices increases. This may or may not be
noticeable to you. As you move farther from your router (or access
point), connection speed may decrease. Factors that can weaken
signals simply by getting in the way of your network’s radio waves
are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might
be related to range or obstruction factors, try moving the computer
to a position between five and 10 feet from the router (or access point)
in order to see if distance is the problem. If difficulties persist even at
close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating
at its maximum effectiveness, this checklist may help.
1. Wireless Router or Access Point Placement
Place your router (or access point), the central connection point
of your network, as close as possible to the center of your
wireless network devices. To achieve the best wireless network
coverage for your “wireless clients” (i.e., computers enabled
by Belkin Wireless Notebook Network Cards, Wireless Desktop
Network Cards, and Wireless USB Adapters):
•
Ensure that your router’s (or access point’s) networking antennas
are parallel to each other, and are positioned vertically (toward the
ceiling). If your router (or access point) itself is positioned vertically,
point the antennas as much as possible in an upward direction.
•
In multistory homes, place the router (or access point) on a
floor that is as close to the center of the home as possible.
This may mean placing the router (or access point) on an
upper floor.
•
Try not to place the router (or access point) near cordless 2.4GHz
and 5GHz phones.
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Introduction
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2. Avoid Obstacles and Interference
Avoid placing your router (or access point) near devices that may
emit radio “noise”, such as microwave ovens. Dense objects that
can inhibit wireless communication include:
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Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based UV tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path (between
your computers and router or access point).
3. Cordless Phones
If the performance of your wireless network is impaired after
attending to the above issues, and you have a cordless phone:
•
Try moving cordless phones away from routers (or access
points) and your wireless-enabled computers.
•
Unplug and remove the battery from any cordless phone that
operates on the 2.4 or 5GHz band (check the manufacturer’s
information). If this fixes the problem, the phone may
be interfering.
•
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If your phone supports channel selection, change the
channel on the phone to the farthest channel from your
wireless network. For example, change the phone to channel
1 and move your router (or access point) to channel 11. See
your phone’s user manual for detailed instructions.
If necessary, consider switching to a 900MHz
cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours.
Use the Site Survey capabilities found in the Wireless Network
Utility of this Card to locate any other wireless networks that
are available (see this User Manual), and move your router (or
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Introduction
access point) and computers to a channel as far away from other
networks as possible.
•
Experiment with more than one of the available channels in
order to find the clearest connection and avoid interference from
neighboring cordless phones or other wireless devices.
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For Belkin wireless networking products, use the detailed Site
Survey and wireless channel information included with this Card.
See this User Manual for more information.
These guidelines should allow you to cover the maximum
possible area with your router (or access point). Should you need
to cover an even wider area, we suggest the Belkin Wireless
Range Extender/Access Point.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password,
and are used where security is important. Secure connections
include:
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Virtual Private Network (VPN) connections, often used to
connect remotely to an office network
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The “Bring Your Own Access” program from America Online
(AOL), which lets you use AOL through broadband provided
by another cable or DSL service
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Most online banking websites
Many commercial websites which require a user name and
password to access your account
Secure connections can be interrupted by a computer’s
power management setting, which causes it to “go to sleep.”
The simplest solution to avoid this is to simply reconnect by
rerunning the VPN or AOL software, or by re-logging into the
secure website.
A second alternative is to change your computer’s power
management settings so it does not go to sleep; however, this
may not be appropriate for portable computers. To change your
power management setting under Windows, see the “Power
Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs,
and AOL, please review the steps above to be sure you have
addressed these issues.
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Introduction
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For more information regarding our networking products, visit our website
US:
877-736-5771
310-898-1100 ext. 2263
Europe:
00 800 223 55 460
1800 235 546
0800 235 546
800 616 1790
Australia:
New Zealand:
Singapore:
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Overview
Product Features
The Card complies with the IEEE 802.11a and 802.11g standards in
order to communicate with other 802.11a- and 802.11g-compliant
wireless devices at 108Mbps. The Card is compatible with 802.11b
devices at 11Mbps. 802.11g and 802.11b products operate on the
same 2.4GHz frequency and 802.11a operates on the 5.0GHz band.
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Integrated 802.11g and 802.11a wireless technology
2.4GHz ISM (Industrial, Science, and Medical) and 5.0GHz
band operation
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108 A+G Technology achieves data rates up to 108Mbps
XR Technology doubles the coverage area compared to standard
802.11g and 802.11a networks.
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Integrated easy-to-use Wireless Network Utility
CardBus interface, for operation in virtually any notebook
computer
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WPA, 64-bit WEP (Wired Equivalent Privacy), 128-bit encryption,
and 802.1x authentication
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Wireless access to networked resources
Support for both Infrastructure (Access Point) and Ad-Hoc
(peer-to-peer)
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Easy installation and use
Internal antenna
LED power and network link indicators
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Overview
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Applications and Advantages
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Wireless roaming with a desktop around the home or office
Offers the freedom of networking without cables.
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Compatibility with 802.11a, 802.11b, and 802.11g products
Compatible with existing Wi-Fi® networks and with other
products that display the Wi-Fi mark.
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Difficult-to-wire environments
Enables networking in buildings with solid or finished walls, or
open areas where wiring is difficult to install.
Frequently changing environments
Adapts easily in offices or environments that frequently rearrange
or change locations.
Temporary LANs for special projects or peak time
Sets up temporary networks (such as at trade shows, exhibitions,
and construction sites) on a short-term basis; also provides a
solution for companies that need additional workstations for a
peak activity period.
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SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need.
Product Specifications
Host Interface
32-bit CardBus
Power Consumption
Operating Temperature
Storage Temperature
Operating Humidity
Storage Humidity
Tx/Rx peak 560/250mA @ 3.3V (max.)
0 ~ 60 degrees C
-20 ~ 80 degrees C
10% to 85% non-condensing
5% to 90% non-condensing
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Overview
(a)
(b)
(c)
(a) Power LED
Lights when the Card is on.
(b) Link LED
Lights solid when the Card is linked to a wireless network,
flashes when the Card is actively transferring data.
(c) Card Connector
The part of the Card that fits into your computer’s CardBus slot.
System Requirements
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PC-compatible laptop with one available CardBus slot
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Windows® 98SE, Me, 2000, and XP
Package Contents
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Belkin Dual-Band Wireless A+G Notebook Network Card
Quick Installation Guide
Installation Software CD
User Manual
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Installing and Setting Up the Card
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Step 1
Install
Important: Install the Software before Inserting the Card
1.1 Insert the Installation Software CD
into your CD-ROM drive.
1.2 The Belkin Setup Utility screen
will automatically appear. (This
may take 15-20 seconds to
appear.) Click “Install” to start the
installation.
Note: If the Wireless Setup Utility screen does not appear within
20 seconds, access your CD-ROM by double-clicking on the “My
Computer” icon and double-click on the CD-ROM drive that the
installation CD has been placed in. Double-click on the folder named
“files” then double-click on the icon named “setup.exe”.
1.3 Click “Next” to install the software.
1.4 Choose an installation location,
click “Next” to accept the default
location or click “Browse” to select
a different location before
clicking “Next”.
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Installing and Setting Up the Card
Step 2
Insert the Card into your Computer
2.1 You will be prompted to remove
Insert
the CD and insert your Card. To
do so, remove the CD from the
CD-ROM drive and insert the
Card, label side UP, into your
computer’s CardBus slot firmly
until it stops. Click “OK”
to continue.
2.2 The Found New Hardware Wizard
will appear. (This may take 15-20
seconds to appear.) Select “Install
the software automatically” and
click “Next” to install
the hardware.
2.3 The installation is now complete.
Click “Finish” to exit.
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Installing and Setting Up the Card
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Step 3
Connect
Connect to a Network Using the Wireless Network Utility
3.1 Double-click on the “Signal
Indicator” icon located in the lower
right corner of your screen (in the
system tray) to bring up the Belkin
Wireless Network Utility.
If the “Signal Indicator” icon does not
appear, double-click on the Belkin
Wireless Network Utility shortcut
icon on your desktop window.
3.2 Click on the “Available Networks”
tab in the Utility. Select a network
to connect to and click “Connect”.
3.3 Click
to exit the Utility. The
color of the “Signal Indicator”
icon reflects the connection
link—green indicates that the Card
is connected and red indicates that
the Card is not connected to
a wireless network.
Your setup is now complete!
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Using the Belkin Wireless Network Utility
How to Access the Belkin Wireless Network Utility
Double-click on the “Signal Indicator” icon located in the lower right
corner of your screen (in the system tray) to bring up the Belkin
Wireless Network Utility. The color of the icon reflects the connection
link—green indicates that the Card is connected and red indicates
that the Card is not connected to a wireless network.
You can also double-click on the Wireless Network Utility shortcut
icon on your desktop window.
If the icon is not present, click on “Start > Programs > Belkin > Belkin
Wireless A+G Network Utility” to bring up the Utility.
Monitoring the Status of your Network Connection
Click on the “Status” tab to monitor the link status of your network
connection. From this tab you can see your current connection status
on the screen. The example below shows that there is a connection
between the computer and the wireless router (or access point) by
displaying a wireless signal and the word “connected” in between the
two. The diagram below also shows there is a connection between the
wireless router (or access point) and the Internet, to view the status of
the router to the Internet click on the “Internet Status” button.
(a) Signal Strength
Displays the signal strength of the related router (or access point).
(b) Connect to Network
Displays the current network SSID, the network name of the
router (or access point) you are connected to.
(c) Network Type
Displays either “Access Point” if connected to a router (or access
point) or “Ad-Hoc” when connected to another computer.
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Using the Belkin Wireless Network Utility
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(a)
(b)
(c)
(d)
(e)
(f)
(g)
(d) Channel
Displays the channel the network is on.
(e) Encryption
Displays “Off” when encryption is disabled, “WEP” when either
64-bit or 128-bit is enabled, or “WPA” when WPA is enabled.
(f) Link Speed
Displays the data rate of the current connection.
(g) More...
Clicking the “More...” button lets you see detailed specifics
about the network you are connected to such as DHCP Status,
Current IP, Subnet Mask, Default Gateway and DNS Server IP
information.
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Using the Belkin Wireless Network Utility
Finding Available Networks in your Area
Click on the “Available Networks” tab to display a list of all available
wireless routers (and/or access points) in your area. To connect to an
available network, click on the network you would like to connect to
from the “Available Networks” list, and then click on the
“Connect” button.
(a)
(b)
(c)
(d)
(e)
(f)
(h)
(i)
Note: In order to see your available networks, you must be near a
working wireless router (or access point).
(a) Network Name
The SSID of the router or access point.
(b) Signal
The signal strength of the related router (or access point).
(c) Security
Will display “Off” when encryption is disabled, “WEP” when
either 64-bit or 128-bit is enabled, or “WPA” when WPA
is enabled.
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Using the Belkin Wireless Network Utility
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(d) Type
Will display the network type of either “Access Point” if connected to a
router (or access point) or “Ad-Hoc” when connected to
another computer.
(e) Band
The wireless band the network is on.
(f) Channel
The wireless channel the network is using.
(g) Mac Address
The Mac address of the router or access point. (Scroll right in
the Utility to see the “Mac address” tab.)
(h) Connect
Connects to the selected network.
(i) Refresh
Refreshes the status of the networks in the area.
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Using the Belkin Wireless Network Utility
Setting up Wireless Network Profiles
Using Profiles allows you to save configurations for different
wireless networks, for instance at home or at work without having to
reconfigure your connection each time you connect. This allows you
to quickly change from one profile to another profile without having to
remember the particular settings of a certain network.
Step 1. To create a new wireless network profile, click on the
“Profiles” tab. Click “Add” to open the new profile screen.
Type in a name for the profile. You should pick something
easy to remember like “Work” for your work network, or
“Home” for your home network. Click “Next” to continue.
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Using the Belkin Wireless Network Utility
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Step 2. The next screen you will see allows you to type in the name
of the network you will be connecting to, the type of network
it is, and optionally, set the data rate for that network. After
making the selections, click “Next” to continue.
(a)
(b)
(c)
(a) Network Name
The exact name of the network you will be connecting to. The
“Network Name” is the same as the network SSID.
(b) Network Type
Select either “Access Point”, if it is a network with a wireless
router or access point, or “Peer-to-Peer” if this is a direct
connection to another computer.
(c) Transfer Rate
“Automatic” is the suggested “Transfer Rate” unless there is a
specific need to change this setting.
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Using the Belkin Wireless Network Utility
Step 3. The next screen allows you to input security encryption
settings for the network. If the network you are connecting
to is not encrypted, leave the “Authentication Mode” in “Off”
and click the “Complete” button to save the profile. If your
network is encrypted, please see page 27 to continue.
Step 4. To begin using your new profile, highlight the profile name
by clicking on the name one time, then click “Connect”.
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Using the Belkin Wireless Network Utility
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Securing your Wi-Fi Network
Here are a few different ways to maximize the security of your wireless
network and protect your data from unwanted intrusion. This section is
intended for the home, home office, and small office user. At the time of
publication, three encryption methods are available.
Encryption Methods:
Name
64-bit Wired
128-bit
Wi-Fi
Protected
Access
Wi-Fi
Protected
Access
Equivalent Privacy Encryption
Acronym
Security
Features
64-bit WEP
Good
128-bit WEP
Better
WPA-TKIP
Best
WPA-AES
Best
Static keys
Static keys
Dynamic key
encryption
and mutual
Dynamic key
encryption
and mutual
authentication authentication
Encryption keys
based on RC4
algorithm (typically WEP using a
Added security TKIP (temporal AES
over 64-bit
key integrity
protocol)
(Advanced
Encryption
Standard)
does not
cause any
throughput
loss
40-bit keys)
key length of
104 bits, plus
24 additional
added so
that keys are
rotated and
bits of system- encryption is
generated data strengthened
Wired Equivalent Privacy (WEP)
WEP is a common protocol that adds security to all Wi-Fi-compliant
wireless products. WEP gives wireless networks the equivalent level of
privacy protection as a comparable wired network.
1. 64-Bit WEP
64-bit WEP was first introduced with 64-bit encryption, which
includes a key length of 40 bits plus 24 additional bits of system
generated data (64 bits total). Some hardware manufacturers
refer to 64-bit as 40-bit encryption. Shortly after the technology
was introduced, researchers found that 64-bit encryption was too
easy to decode.
2. 128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a
more secure method of 128-bit encryption was developed.
128-bit encryption includes a key length of 104 bits plus 24
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Using the Belkin Wireless Network Utility
additional bits of system-generated data (128 bits total). Some
hardware manufacturers refer to 128-bit as 104-bit encryption.
Most of the new wireless equipment in the market today supports
both 64-bit WEP and 128-bit WEP encryption, but you might
have older equipment that only supports 64-bit WEP. All Belkin
wireless products will support both 64-bit WEP and
128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode,
it is critical that you generate an encryption key. If the encryption
key is not consistent throughout the entire wireless network, your
wireless networking devices will be unable to communicate with
one another.
You can enter your key by typing in the hex key. A hex
(hexadecimal) key is a mixture of numbers and letters from A–F
and 0–9. For 64-bit WEP, you need to enter 10 hex characters.
For 128-bit WEP, you need to enter 26 hex characters.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key
Write down the hex WEP key from your wireless router or access
point and enter it manually into the hex WEP key table in your
Card’s configuration screen.
3. Wi-Fi Protected Access (WPA)
WPA is a new Wi-Fi standard that improves upon the security
features of WEP. To use WPA security, the drivers and software
of your wireless equipment must be upgraded to support it.
These updates will be found on your wireless vendor’s website.
There are two types of WPA security: Wi-Fi Protected Access-
Pre-Shared Key (WPA-PSK), typically for use in home-network
configurations when not operating on a radius server; and WPA
(with radius server), typically for office-network configurations.
WPA-PSK (no server) uses what is known as a pre-shared key
as the network key. A network key is a password that is between
eight and 63 characters long. It can be a combination of letters,
numbers, or characters. Each client uses the same network key
to access the network. Typically, this is the mode that will be
used in a home environment.
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Using the Belkin Wireless Network Utility
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WPA (with radius server) is a system in which a radius server
distributes the network key to the clients automatically. This is
typically found in a business environment.
For a list of Belkin wireless products that support WPA, please
Most wireless products ship with security turned off. Once you
have your network operating, you may need to activate WEP or
WPA and make sure all your wireless devices are sharing the
same network key.
The following diagram shows the effect of not having the correct
network key throughout your network.
Network key=
MyPassword
�����������������������
��������������������
Network key=
MyPassword
Network key=
MyPassword
����������
�������������������
�����������������������
���������������������
Network key=
WRONG Password
�����������������������
��������������������
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Using the Belkin Wireless Network Utility
Setting Up your Belkin Wireless Router (or Access Point)
to Use Security
To start using security, you need to first enable WEP or WPA for your
wireless router or access point. For the Belkin Wireless Router (or
Access Point) these security features can be configured by using the
web-based interface. See your Belkin Wireless Router (or Access
Point) User Manual for directions on how to access the
management interface.
Changing the Wireless Security Settings
The Belkin Dual-Band Wireless A+G Router is equipped with the latest
WPA security feature. They also support the legacy WEP security
standard. By default, wireless security is disabled.
To enable security, you will need to determine which standard you
want to use. To access the security settings, click “Security” on the
wireless section using the web-based interface. (Please see your
wireless router or access point manual for directions on how to
access the security settings.)
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Using the Belkin Wireless Network Utility
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WEP Setup
64-Bit WEP Encryption
1. Select “64-bit WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually, or you can type in a
passphrase in the “Passphrase” field and click “Generate” to
create a key.
A hex (hexadecimal) key is a mixture of numbers and letters from A–F
and 0–9. For 64-bit WEP, you need to enter 10 hex characters.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP Key
3. Click “Apply Changes” to finish. Encryption in the wireless router
or access point is now set. Each of your computers on your
wireless network will now need to be configured with the same
security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router or access point, you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router or access point. If you don’t remember the hex key,
your client will be locked out of the wireless router or access point.
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Using the Belkin Wireless Network Utility
128-Bit WEP Encryption
1. Select “128-bit WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key manually by typing in the hex key manually, or you can type
in a passphrase in the “Passphrase” field and click “Generate” to
create a key.
A hex (hexadecimal) key is a mixture of numbers and letters
from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex
characters.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
3.
Click “Apply Changes” to finish. Encryption in the wireless
router or access point is now set. Each of the computers on
your wireless network will now need to be configured with
the same security settings.
WARNING: If you are using a wireless client to turn on the
security settings in your wireless router or access point, you
will temporarily lose your wireless connection until you activate
security on your wireless client. Please record the key prior to
applying changes in the wireless router or access point. If you
don’t remember the hex key, your client will be locked out of the
wireless router or access point.
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Using the Belkin Wireless Network Utility
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WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK
(no server) is typically used in home and small office networking.
1.
2.
From the Security Mode drop-down menu, select “WPA-PSK
(no server)”.
Enter your network key. This can be from eight to 63
characters and can be letters, numbers, or symbols. This
same key must be used on all of the clients (network cards)
that you want to include in your wireless network.
3.
Click “Apply Changes” to finish. You must now set all clients
(network cards) to match these settings.
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Using the Belkin Wireless Network Utility
WPA (with server) Settings
Choose this setting if your network uses a radius server to distribute
keys to the clients (network cards). WPA (with server) is typically used
in business networks.
1. From the Security Mode drop-down menu, select “WPA (with
Radius Server)”.
2. Enter the IP address of the radius server into the “Radius
Server” fields.
3. Enter the radius key into the “Radius Key” field.
4. Enter the key interval. The key interval is how often the keys are
distributed (in packets).
5. Click “Apply Changes” to finish.
IMPORTANT: You must now set all wireless network cards/adapters
to match these settings.
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Using the Belkin Wireless Network Utility
1
2
3
4
5
6
Configuring your Belkin Wireless Card to use Security
At this point, you should already have your wireless router or access
point set to use WPA or WEP (see “Securing your Wireless Network”
section of this manual). In order for you to gain wireless connection,
you will need to set your Wireless Notebook and Wireless Desktop
Network Cards to use the same security settings.
Connecting to a Wireless Network using 64-Bit or 128-Bit WEP:
To enable the security settings for the Card, you must select a
network from the “Available Networks” tab or a profile from the
“Profiles” tab and follow steps 1-3 of “Setting up Wireless Network
Profiles” on page 16 before continuing.
Step 1. Select either “Open System” or “Shared Key” from the
“Authentication Mode” drop-down box. Most networks with
WEP use “Open System” key type.
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Using the Belkin Wireless Network Utility
Step 2. Next depending on the WEP security settings the router (or
access point) you are connecting to may be using, select
“64 bits” or “128 bits” from the “Encryption” drop-down box
and click “Next” to continue.
Step 3. The next screen allows you to select the encryption key
“Input Method” using alphanumeric, hexadecimal, or
passphrase. Most WEP encryption keys are hexadecimal
consisting of letters A through F and numbers 0 through 9.
The method you choose should match the same method
used by the router (or access point). Select the “Input
Method”, enter in the Key and select 1, 2, 3, or 4 from the
“Key Index”. Click “Complete” to save the security settings and
the new profile.
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Using the Belkin Wireless Network Utility
1
2
3
4
5
6
Step 4. To begin using your new profile, highlight the profile name by
clicking on the name one time, then click “Connect”.
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Using the Belkin Wireless Network Utility
Connecting to a Wireless Network using
WPA-PSK (no server):
To enable the security settings for the Card, you must select a
network from the “Available Networks” tab or a profile from the
“Profiles” tab and follow steps 1-3 of “Setting up Wireless Network
Profiles” on page 16 before continuing.
Step 1. Select “WPA-PSK” from the “Authentication Mode”
drop-down box.
Step 2. Choose either “TKIP” or “AES” from the “Input Method”
drop-down box depending on the WPA-PSK security settings
the router (or access point) you are connecting to may be
using. Click “Next” to continue.
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Using the Belkin Wireless Network Utility
1
2
3
4
5
6
Step 3. Next, enter the encryption key in the “Key” box. The key
should match the key used in the router (or access point).
Click “Complete” to save the security settings and the
new profile.
Step 4. To begin using your new profile, highlight the profile name by
clicking on the name one time, then click “Connect”.
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Using the Belkin Wireless Network Utility
Connecting to a Wireless Network using WPA-Radius
Server or 802.1x:
To enable the security settings for the Card, you must select a
network from the “Available Networks” tab or a profile from the
“Profiles” tab and follow steps 1-3 of “Setting up Wireless Network
Profiles” on page 16 before continuing.
Step 1. Select “WPA-Radius Server” or “802.1x” from the
“Authentication Mode” drop-down box.
Step 2. Select the settings to connect to your router (or access
point) as indicated by your network administrator.
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Using the Belkin Wireless Network Utility
1
2
3
4
5
6
Step 3. Click “Complete” to save the security settings and the new
profile. To begin using your new profile, highlight the
profile name by clicking on the name one time, then
click “Connect”.
33
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Troubleshooting
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your Router. If you are using a Belkin
Router, the lights should be as follows:
•
•
•
The “Power” light should be on.
The “Connected” light should be on and not blinking.
The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number 2, below.
If this is NOT the case, make sure:
•
•
•
The Router’s power cord is plugged in.
All cables are connected between the router and the modem.
All the modem’s LEDs are functioning correctly. If not, see
your modem’s user manual.
•
•
Reboot the Router.
Reboot the Modem.
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your Wireless Network Utility software by clicking on the
“Tray” icon in the system tray at the bottom right-hand corner of
the screen. The tray icon should look like this.
be red, yellow, or green.
The icon may
3. The Belkin Wireless Network Utility window will display the available
networks in the “Available Networks” tab. Available networks are
wireless networks you can connect to.
If you are using a Belkin Dual-Band Wireless A+G Router in 802.11a
mode, “Belkin Super A” is the default name.
If you are using a Belkin Dual-Band Wireless A+G Router in
802.11b/g mode, “Belkin Super G” is the default name.
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Troubleshooting
1
2
3
4
5
6
If you are using a Belkin 802.11g (125HSM) Router, or Belkin
802.11g (54g) router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should
be “WLAN”.
If you are using a Belkin Pre-N Router, the default name should
be “Belkin pre-N” followed by the serial number specific to that
Router. If you are NOT using a Belkin Router, please consult your
router manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”,
please follow the steps below to connect wirelessly:
•
Click on the correct network name in the “Available
Networks” to connect to the network.
•
If the network has security (encryption) enabled, you
will need to enter the network key. For more information
regarding security, see the page entitled: “Configuring your
Belkin Wireless Card to use Security” in this User Manual.
•
Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a
successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the
list of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling on
each computer must be exactly the same in order for the Card to
connect to the wireless router or access point.
Note: To check the SSID settings or look for an available network,
double-click the “Signal Indicator” icon to bring up the Belkin
Wireless Network Utility, then click on the “Available Networks”
tab. Click on the “Profiles” box if you do not see the network
you are trying to connect to and click “Add”. Then follow the
instructions in “Setting Wireless Network Profiles” of this manual.
For more information about setting up a SSID please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
35
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Troubleshooting
Problem:
Installation CD-ROM does not start Setup Utility.
Solution
If the CD-ROM does not start the Setup Utility automatically, it
could be that the computer is running other applications that are
interfering with the CD drive.
If the Setup Utility screen does not appear within 15-20 seconds,
open up your CD-ROM drive by double-clicking on the “My
Computer” icon. Next, double-click on the CD-ROM drive that the
Installation CD has been placed in to start the installation. Then
double-click on the folder named “Files”. Next, double-click on the
icon named “setup.exe”.
Problem:
Power LED does not come ON; Card is not working.
Solution:
If the LED indicators are not ON, the problem may be that the
Card is not connected or installed properly. Verify that the Card is
plugged firmly into the CardBus slot of your computer. Check to
see that the drivers for the Card have been installed. Right-click on
the “My Computer” icon on your desktop. Choose “Properties” and
navigate to the “Device Manager” and see if your CardBus Card
is listed without any errors. If an error is indicated, please contact
Belkin Technical Support.
Problem:
Link LED does not come ON; cannot connect to a wireless network
or the Internet.
Solution
If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom
of your screen, the problem may be that there is a mismatch between
the network name (SSID) settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive
and the spelling on each computer must be exactly the same in
order for the Card to connect to the wireless router or access point.
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Troubleshooting
1
2
3
4
5
6
Note: To check the SSID settings or look for an available network,
double-click the “Signal Indicator” icon to bring up the Belkin
Wireless Network Utility then click on the “Available Networks”
window. If you do not see the network you are trying to connect to,
click on the “Profiles” tab and type in the “Network Name” box the
SSID of the router or access point you are trying to connect to. Then
follow the instructions in the “Setting Up Wireless Network Profiles”
section of this manual.
For more information about setting up an SSID, please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.
Problem:
Link LED is solid but cannot connect to the Internet.
Solution:
If you have a signal but can’t get online or obtain an IP address, the
problem may be that there is a mismatch between the encryption
key settings in your computer and wireless router or access point.
Check the WEP key settings to see if they match. The key is case-sensitive
and the spelling on each computer and wireless router or access
point must be exactly the same in order for the Adapter to connect
to the router. For more information about encryption please see
“Securing your Wi-Fi Network” in this manual.
If issues persist even at close range, please contact Belkin
Technical Support.
Problem:
Data transfer is sometimes slow.
Solution
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when
the distance between devices increases. Other factors that will
cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. As a result, the
typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you
move farther from the wireless router or access point.
37
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Troubleshooting
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to 10
feet from the wireless router or access point. Please see the section
titled “Placement of your Wireless Networking Hardware for Optimal
Performance” of this manual. If issues persist even at close range,
please contact Belkin Technical Support.
Problem:
Signal strength is poor.
Solution:
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when
the distance between devices increases. Other factors that will
cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. As a result, the
typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you
move farther from the wireless router or access point.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to 10
feet from the wireless router or access point.
Changing the wireless channel – Depending on local wireless traffic
and interference, switching the wireless channel of your network can
improve performance and reliability. The default channel the Dual-Band
Wireless A+G Router is shipped with is channel 11 for 802.11g
and 36 for 802.11a. You may choose from several other channels
depending on your region; see your router or access point user
manual for instructions on how to choose other channels.
If issues persist even at close range, please contact Belkin
Technical Support.
Problem:
Why are there two wireless utilities in my system tray? Which one do
we use?
Solution:
There are several features and advantages of using the Belkin
Wireless Network Utility over the Windows XP Wireless Zero
Configuration Utility. We offer a site survey, detailed link information,
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Troubleshooting
1
2
3
4
5
6
and adapter diagnosis, to name a few.
It’s essential to know which utility is managing your Card. We
recommend using the Belkin Wireless Network Utility.
To use the Belkin Wireless Network Utility follow the steps below:
Step 1 Right-click on the network status icon in the system tray and
select the “Status” tab.
Step 2 From the “Status” tab, uncheck the “Use Windows to
configure my wireless network settings” check box. Once
the box is unchecked, click the “Close” button to close the
window.
You are now using the Belkin Wireless Network Utility to configure
the Card.
Problem:
Card does not perform or connection is unstable when computer
has a second built-in wireless network card (such as a mini PCI or
Intel® Centrino ).
TM
Solution:
This condition occurs if your computer has a built-in wireless
card while your Belkin Wireless Card is also active. This
happens because Windows must now handle two active wireless
connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
Problem:
Card does not perform or connection is slow when computer has a
built-in wired Ethernet card.
Solution:
This condition occurs if your computer has an active Ethernet card
while your Wireless Card is also active. This happens because
Windows must now handle two active network connections.
You need to disable the Ethernet card from your computer under
“Network Adapters” in the Device Manager.
39
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Troubleshooting
What’s the difference between 802.11b, 802.11g,
802.11a, and Pre-N?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is based
on the designation 802.11(x), so named by the IEEE, the board that
is responsible for certifying networking standards. The most common
wireless networking standard, 802.11b, transmits information at
11Mbps; 802.11a and 802.11g work at 54Mbps or 108Mbps. Pre-N,
the precursor to the upcoming 802.11n release, promises speeds that
exceed 802.11g, and up to 800% the wireless coverage area. See the
following chart for more detailed information.
40
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Troubleshooting
1
2
3
4
5
6
Wireless Comparison Chart
Speed 11Mbps
54Mbps
108Mbps
108Mbps
Common
Uses the
uncrowded
5GHz band
which is not household
susceptible devices such
to common as cordless
household
devices
Common
Common
household
household
devices such as devices such as
cordless phones cordless phones
and microwave and microwave
phones and
microwave
ovens may
ovens may
ovens may
such as
interfere with the interfere with
unlicensed band the unlicensed
microwaves interfere with
and cordless the unlicensed
phones that band 2.4GHz
use the
2.4GHz
band 2.4GHz
2.4GHz band
Compatible
Compatible
Compatible
Compatible
with 802.11b, with 802.11a,
with 802.11g
with 802.11b
802.11g, or
802.11a
802.11b, or
802.11g
Less
Depends on
interference
- typically
100–200 ft.
indoors
Depends on
interference—
typically
100-200 ft.
Indoors
interference 800% the
in 802.11a
- typically
100-200 ft.
indoors
coverage of
standard
802.11g
Popular
in media
devices and
business
environments
Expected
to continue
widely adopted to grow in
popularity
Expected
to continue
to grow in
popularity
Mature –
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Troubleshooting
Technical Support
You can find technical support information at:
If you want to contact technical support by phone, please call:
US:
877-736-5771
310-898-1100 ext. 2263
00 800 223 55 460
1800 235 546
Europe:
Australia:
New Zealand: 0800 235 546
Singapore: 800 616 1790
42
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Information
1
2
3
4
5
6
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES
FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin Corporation, of 501 West Walnut Street,
Compton, CA 90220, declare under our sole
responsibility that the product,
F6D3010
to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such a
manner that the potential for human contact during normal operation
is minimized.
When connecting an external antenna to the device, the antenna shall be
placed in such a manner to minimize the potential for human contact during
normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less
than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that
to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV
technician for help.
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Information
Modifications
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin Corporation may void
the user’s authority to operate the equipment.
Canada-Industry Canada (IC)
The wireless radio of this device complies with RSS 139 & RSS 210 Industry
Canada. This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.
Europe-European Union Notice
Radio products with the CE 0682 or CE alert marking
comply with the R&TTE Directive (1995/5/EC) issued by the
Commission of the European Community.
Compliance with this directive implies conformity to the following European
Norms (in brackets are the equivalent international standards).
•
•
•
EN 60950 (IEC60950) – Product Safety
EN 300 328 Technical requirement for radio equipment
ETS 300 826 General EMC requirements for radio equipment.
To determine the type of transmitter, check the identification label
on your Belkin product.
Products with the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (72/23/EEC) issued by the Commission of the
European Community. Compliance with these directives implies conformity
to the following European Norms (in brackets are the equivalent international
standards).
•
•
•
•
•
EN 55022 (CISPR 22) – Electromagnetic Interference
EN 55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity
EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics
EN 61000-3-3 (IEC610000) – Power Line Flicker
EN 60950 (IEC60950) – Product Safety
Products that contain the radio transmitter are labeled with CE 0682 or CE
alert marking and may also carry the CE logo.
44
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Information
1
2
3
4
5
6
Certification ID: W002987
This certificate represents the capabilities and features that have passed the interoperability testing
governed by the Wi-Fi Alliance. Detailed descriptions of these features can be found at
Certification Date: November 12, 2004
Category:
Company:
Product:
External Card
Belkin Components
Belkin Wireless A/G Notebook Network Card/F6D3010
This product has passed Wi-Fi certification testing for the following standards:
IEEE Standard
Security
802.11a
802.11b
802.11g
WPA™ - Personal
WPA™ - Enterprise
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Information
Belkin Corporation Limited Lifetime Product Warranty
Belkin Corporation warrants this product against defects in materials and
workmanship for its lifetime. If a defect is discovered, Belkin will, at its
option, repair or replace the product at no charge provided it is returned
during the warranty period, with transportation charges prepaid, to the
authorized Belkin dealer from whom you purchased the product. Proof of
purchase may be required.
This warranty does not apply if the product has been damaged by accident,
abuse, misuse, or misapplication; if the product has been modified without
the written permission of Belkin; or if any Belkin serial number has been
removed or defaced.
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE
IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED
OR IMPLIED. BELKIN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No Belkin dealer, agent, or employee is authorized to make any modification,
extension, or addition to this warranty.
BELKIN IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO
OR REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA
STORED IN, OR USED WITH, BELKIN PRODUCTS.
Some states do not allow the exclusion or limitation of incidental or
consequential damages or exclusions of implied warranties, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state
to state.
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Dual-Band
Wireless A+G
Notebook Network Card
Belkin Tech Support
US: 877-736-5771
Belkin Ltd.
7 Bowen Crescent, West Gosford
NSW 2250, Australia
+61 (0) 2 4372 8600
+61 (0) 2 4372 8603 fax
310-898-1100 ext. 2263
Europe: 00 800 223 55 460
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
Belkin Corporation
501 West Walnut Street
Compton, CA 90220-5221, USA
310-898-1100
+31 (0) 20 654 7349 fax
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
© 2005 Belkin Corporation. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. Apple, AirPort, Mac, Mac OS, and AppleTalk are trademarks
of Apple Computer, Inc., registered in the U.S. and other countries. The mark “Wi-Fi” is a
registered mark of the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of
the Wi-Fi Alliance.
P74736-A
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