Getting Started
Information in this document is subject to change without notice and does not represent a
commitment on the part of Creative Technology Ltd. The software described in this document
is furnished under a license agreement and may be used or copied only in accordance with the
terms of the license agreement. It is against the law to copy the software on any other medium
except as specifically allowed in the license agreement. The licensee may make one copy of the
software for backup purposes. No part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying and recording, for any
purpose without the written permission of Creative Technology Ltd.
Copyright 1996 by Creative Technology Ltd. All rights reserved.
Version 1.01
November 1996
Sound Blaster is a registered trademark of Creative Technology Ltd.
Sound Blaster 16 and Wave Blaster are trademarks of Creative Technology Ltd.
IBM is a registered trademark of International Business Machines Corporation.
MS-DOS, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation.The hardware on your card is covered by one or more of the following U.S. Patents:
4,404,529; 4,506,579; 4,699,038; 4,987,600; 5,013,105; 5,072,645; 5,111,727; 5,144,676;
5,170,369; 5,248,845; 5,298,671; 5,303,309; 5,317,104; 5,342,990;090,783;4,649,783.
Complia nc e
This product conforms to the following Council Directive:
❑
Directive 89/336/EEC, 92/31/EEC (EMC)
Conte nts
Introduction..................................................................................................... vii
Before You Begin..........................................................................................viii
Checking System Requirements.......................................................viii
Using This Guide...............................................................................viii
Getting More Information................................................................... ix
Document Conventions....................................................................... ix
Text Conventions .................................................................... ix
Icons.......................................................................................... x
1
2
Se tting Up Your Audio Ca rd
Knowing Your Audio Card...........................................................................1-2
Installing the Card and Related Hardware....................................................1-4
Insta lling Softwa re in Windows 95
Setting Up the Audio Card Drivers...............................................................2-1
Installing the Applications.............................................................................2-3
Testing the Installation...................................................................................2-3
Uninstalling the Applications........................................................................2-5
3
Insta lling Softwa re in DOS/ Windows 3.1x
Installing the Software...................................................................................3-1
Testing the Installation...................................................................................3-2
Optimizing Memory Usage...........................................................................3-3
Using Memory Managers .................................................................3-3
Bypassing the Loading of the Low-Level Drivers...........................3-3
v
Ap p e ndic e s
A
B
Input/Output (I/O) Addresses...........................................................B-2
MIDI Environment Variable............................................................B-5
C
In MS-DOS/Windows 3.1x..............................................................C-2
In MS-DOS/Windows 3.1x..............................................................C-6
D
Trouble shooting
Problems Installing Audio Card Software from CD-ROM........................D-1
Problems with Sound....................................................................................D-2
Problems in MS-DOS...................................................................................D-3
Problems in Windows 3.1x...........................................................................D-4
Resolving Conflicts.......................................................................................D-5
Resolving Conflicts in Windows 95................................................D-6
Resolving Conflicts in MS-DOS/Windows 3.1x............................D-6
vi
Introd uc tion
Welcome to the exciting world of Advanced WavEffects synthesis!
You are now the owner of a Creative Sound Blaster® AWE64 Gold, a
16-bit audio card, which comes with the state-of-the-art Creative
WaveSynth/WG software.
Your Sound Blaster AWE64 Gold audio card allows you to achieve
realistic and three-dimensional (3D) acoustic reproduction through a
wide range of digitized sound samples and Creative 3D Stereo
Enhancement technology.
Fully Sound Blaster compatible, your AWE64 Gold audio card
supports the following features:
❑ Plug and Play ISA Specification version 1.0a compliance
❑ Major MIDI standards such as General MIDI, Roland GS and
MT-32
❑ Compression algorithms such as A-law, Mu-law, CTADPCM,
and IMA-ADPCM
❑ Full duplex operation for simultaneous audio recording and
playback
Creative WaveSynth/WG employs the latest technologies for sound
creation and playback in personal computer software: sample-based
wavetable synthesis (WaveSynth) and physical model-based
waveguide (WG) synthesis.
With your AWE64 Gold audio card installed in an Intel Pentium 90
MHz (or higher) computer, the sample-based wavetable synthesizer
allows you to play high quality music and sound effects via software
(instead of hardware) in any Windows-based multimedia application.
It also has a physical model-based waveguide synthesizer which uses
Sondius® Sound Synthesis technology to enable you to play
waveguide sounds polyphonically and multi-timbrally. In other
words, you can play many notes and different instruments or sound
effects at the same time. WaveSynth/WG is also a General MIDI
synthesizer that acts like a multi-channel mixer with high quality
reverb.
vii
If you do not want to use WaveSynth/WG, you can disable it through
the WaveSynth/WG Control Panel. Then, your MIDI and audio tasks
will be handed back to the appropriate hardware in your computer.
The combination of these features, along with our award-winning
EMU8000 hardware wavetable synthesizer, will allow you to enjoy
hours of fun listening to and creating music on your PC.
begin making the most of your new audio card.
Be fore You Be g in
The README file on the CD-ROM contains information and changes
not available at the time of printing. Read the file before you continue.
In addition, read the following sections:
❑ Checking System Requirements
❑ Using This Guide
❑ Getting More Information
❑ Document Conventions
Che c king Syste m Re q uire me nts
Your audio card requires at least:
❑ An Intel Pentium 90MHz computer with a VGA or SVGA card
installed
❑ 8 MB RAM
❑ 20 MB of free hard disk space
❑ Windows 95 or
Windows 3.1x with MS-DOS 5.0 and a Plug and Play (PnP)
configuration manager
Using This Guide
Chapter 1 explains the various hardware components on your audio
card, and also shows you how to install the card into your computer.
Chapters 2 and 3 describes how to install the audio software in
viii
Windows 95 and Windows 3.1x, respectively. For general
specifications, installation background information, settings changes,
and troubleshooting tips, see the appendices.
Ge tting More Informa tion
Refer to the online User’s Guide for MIDI specifications and
connector pin assignments, as well as instructions on how to use the
various applications found in your package.
Doc ume nt Conve ntions
This manual follows certain conventions to help you locate and
identify the information that you need. These conventions are
described in the following sections.
Te xt Conve ntions
The following text conventions are used to help you distinguish
elements of the text in this manual (see Table i).
Table i: Text Conventions.
Text Element
bold
Use
Text that must be entered exactly as it appears.
italic
Title of a book. Otherwise, when presented at the
DOS command line, it is a placeholder that
represents information you must provide. This
information usually appears in the parameter
listing after the command is presented.
UPPERCASE Directory name, file name, or acronym.
< > Symbols, letters, and key names on the keyboard.
ix
Se tting Up Your Aud io Ca rd
This chapter is organized as follows:
❑ Knowing Your Audio Card
❑ Installing the Card and Related Hardware
Setting Up Your Audio Card 1-1
Knowing Your Audio Ca rd
Your audio card has the following jacks and connectors which allow you to attach
other devices to your card:
PC Speaker connector
Connects your motherboard’s speaker connector
(refer to “Redirecting PC Sounds to External
Speakers” in the online User’s Guide for details).
CD Audio connectors
Connect a CD-ROM drive using a CD
audio cable.
DRAM Upgrade Connectors
Connect an optional memory
daughterboard to increase the memory
available to your audio card so that you can
experience and enjoy high quality sound
reproduction with SoundFont banks.
Modem connector
Connects any modem card that is
specifically designed for this interface.
4 MB
DRAM
Line in jack
Connects external devices
(such as cassette, DAT, or
Minidisc player) for playback
or recording.
Microphone In jack
Connects an external
microphone for voice input.
Line Out Left jack
Together with the Line Out
Right jack, connects
powered speakers or an
external amplifier via RCA
connectors for audio output.
SPDIF connector
Joystick/MIDI connector
Sony/Philips Digital Interface
format connector. See
Figure 1-2 for more details.
Connects a joystick or a MIDI device.
You can buy an optional MIDI kit that
allows you to plug in the joystick and
MIDI device simultaneously.
Line Out Right jack
Figure 1-1: The connectors and jacks on your audio card.
Jacks are one-hole connecting interfaces whereas connectors consist of
many pairs of pins. Refer to the online User’s Guide, “Hardware
Information”, for details on connector pin assignments.
1-2 Setting Up Your Audio Card
SPDIF Out jack (on separate metal bracket)
Connects an external digital device that uses a
SPDIF connector, such as a Digital Audio Tape
(DAT) machine, for playback or recording.
SPDIF connector (on audio card)
Connects the SPDIF Out jack to transfer
digital audio signals from your audio card to
a device that also uses a SPDIF connector,
such as the DAT machine.
Figure 1-2: Connection of SPDIF Out jack to SPDIF connector.
The end of the cable attached to the SPDIF Out jack must be
connected to the SPDIF connector on your audio card.
The digital audio signals from the SPDIF Out jack contain audio
output from the EMU8000 wavetable chip mixed with digital voice
playback if the playback is in 16-bit stereo mode, 44.1 kHz CD
quality. If you want to listen to WaveSynth/WG through the SPDIF
Out jack, you must enable the “Enable WaveSynth to play at CD
quality” feature. To do so:
1. Start CreativeWaveSynth-Waveguide.
The WaveSynth/WG properties sheet appears, displaying the
Profile tab.
2. Click the Performance Settings button.
3. In the Settings dialog box, select the Enable WaveSynth To
Play At CD Quality check box and click the OK button.
4. In the WaveSynth/WG properties sheet, click the Quit button
to close it.
Setting Up Your Audio Card 1-3
Insta lling the Ca rd a nd Re la te d Ha rdwa re
If you want to install this Plug and Play (PnP) card in a non-PnP
environment such as DOS/Windows 3.1x or Windows 95
MS-DOS Mode, you must first install a PnP configuration
manager. For more details, refer to the documentation that
comes with your PnP configuration manager.
To install the card and related peripherals:
1. Switch off your system and all peripheral devices, and unplug
the power cord from the wall outlet.
2. Touch a metal plate on your system to ground yourself and
discharge any static electricity.
3. Remove your system’s cover.
4. If you have a memory daughterboard, you may want to mount
it onto your audio card now, as shown in Figure 1-3.
Connector Pins
Housing
Audio Card
DRAM Upgrade
Daughterboard
Figure 1-3: Mounting the DRAM Upgrade daughterboard.
5. Find a free 16-bit expansion slot in your system. Remove the
metal plate from the slot you have chosen and put the screw
aside. The screw will be used in a later step.
1-4 Setting Up Your Audio Card
6. Align your card’s 16-bit slot
connector with the expansion
slot and gently lower the card
into the free slot as shown.
Metal plates
Audio card
7. Secure the card to the
expansion slot with the screw
that you removed from the
metal plate.
8-bit slot
Figure 1-4
16-bit slot
8. Connect powered speakers or an external amplifier to the Line
Out jacks. Figure 1-5 shows you how to connect various
devices.
CD-ROM drive
Cassette and CD player,
Line-out
synthesizer, etc.
To PC power
supply
External Digital
CD Audio
cable
Line-In
Device
L
R
Microphone
CD Audio
connector
Line In
Mic In
SPDIF Out
Line Out Left
Line Out Right
white
red
SPDIF
connector
Joystick/MIDI
Right
Left
Audio card
Separate metal bracket
Speakers
Gamepad
Figure 1-5: Connecting external speakers and other devices.
The joystick connector on your audio card is identical to that on
a standard PC game control adapter or game I/O connector.
You can connect any analog joystick with a 15-pin D-shell
connector. It also works well with any application that is
compatible with the standard PC joystick. To use two
joysticks, you need a Y-cable splitter.
9. Replace your system’s cover.
10. Plug the power cord back into the wall outlet. Switch on the
system.
Setting Up Your Audio Card 1-5
To test your DRAM upgrade:
1. Make sure you have installed the audio card’s software. (The
installation of the software will be covered in the next two
chapters.)
2. Start the AWE Control Panel and download SoundFont banks.
From the memory status bar, you should be able to see the
changes in the available memory onboard.
3. Play your SoundFont banks to make sure your DRAM Upgrade
daughterboard is working properly.
Refer to the online User’s Guide for detailed information on how to
use the AWE Control Panel.
1-6 Setting Up Your Audio Card
Insta lling Softwa re in Wind ows 95
This chapter shows you how to install the audio software in Windows
❑ Setting Up the Audio Card Drivers
❑ Installing the Applications
❑ Testing the Installation
❑ Uninstalling the Applications
Se tting Up the Aud io Ca rd Drive rs
Proceed to “Installing the Applications” on page 2-3 if your
audio card’s drivers are already set up. Otherwise, have your
Windows 95 CD-ROM or installation diskettes available as
they may be needed during the installation.
You need devicedriversto control thecomponents on your audio card.
After you have installed the card and switched on your system,
Windows 95 automatically detects the components, and either installs
the drivers or prompts you for the drivers. You may encounter the
following messages, which may not be in the sequence shown.
❑ If a message similar to Figure 2-1 appears, just take note of it
and wait for the next message to appear.
Figure 2-1: Message box indicating the detection of a device.
Installing Software in Windows 95 2-1
❑ If the Install From Disk dialog box appears
1. Insert the installation CD-ROM into your CD-ROM
drive and select the drive.
2. Click the Browse button and look for a .INF file in the
root directory.
If you cannot find it, select the folder
Language\WIN95\DRIVERS, where Language is the
language of the software that you want to install.
3. Click the OK button.
The required files are copied to your hard disk.
Insta lling the Ap p lic a tions
To install your audio card’s applications from the CD-ROM supplied
with your package:
1. Ensure your CD-ROM drive is installed and working properly.
Refer to the documentation that comes with it for more details.
2. Insert the installation CD-ROM into your CD-ROM drive.
The CD-ROM supports Windows 95 AutoPlay mode and starts
running automatically. If it does not, see Appendix D,
“Troubleshooting”.
3. Follow instructions on the screen to complete the installation.
Te sting the Insta lla tion
After the applications are installed, you can use Windows 95 Media
Player to test if your audio card is working properly. If you do not
have Media Player, follow the instructions below to install it.
To install the Media Player:
1. Click the Start button, point to Settings, and then click Control
Panel.
2. In the Control Panel window, double-click the Add/Remove
Programs icon.
Installing Software in Windows 95 2-3
3. Click the Windows Setup tab.
The Windows Setup tabbed page similar to Figure 2-3 appears.
Figure 2-3: The Windows Setup tabbed page.
4. Select the Multimedia check box and click the Details button.
5. In the Multimedia dialog box, select the Media Player
checkbox, then Volume Control, Audio Compression and
Sound Recorder, and click the OK button.
6. Follow the instructions on the screen to complete the
installation.
To test the audio card:
2-4 Installing Software in Windows 95
1. Click the Start button, point to Programs, point to Accessories,
point to Multimedia, and then click Media Player.
The Media Player appears as shown in Figure 2-4.
Figure 2-4: The Media Player interface.
2. On the Device menu, click Sound.
3. In the Open dialog box, select a sound from the list, and then
click the Open button.
4. On the Media Player, click
.
You should hear the selected sound being played. If you
encounter any problems, see Appendix D, “Troubleshooting”.
Uninsta lling the App lic a tions
The Windows 95 Uninstall feature allows you to remove applications
cleanly and then reinstall them to correct problems, change
configurations, or make version upgrades.
Quit the card’s applications before uninstalling. Applications
that are still running during uninstallation will not be
uninstalled.
Installing Software in Windows 95 2-5
To uninstall the applications:
1. Click the Start button, point to Settings, and then click Control
Panel.
2. Double-click the Add/Remove Programs icon.
The properties sheet similar to Figure 2-5 appears.
Figure 2-5: The Add/Remove Programs Properties sheet.
3. Select Sound Blaster AWE64 Gold and click the Add/Remove
button.
4. Follow the instructions on the screen to uninstall.
2-6 Installing Software in Windows 95
3
Wind ows 3.1x
This chapter shows you how to install the audio software in
DOS/Windows 3.1x after installing your card. It comprises the
following sections:
❑ Installing the Software
❑ Testing the Installation
❑ Optimizing Memory Usage
Insta lling the Softwa re
To install the software:
1. Insert the installation CD-ROM into your CD-ROM drive.
2. If you are in Windows, exit to DOS.
The installation will not work if you install from the DOS
prompt in Windows.
3. At the DOS prompt, change to the drive containing your
CD-ROM. For example, type D: and press <Enter> to change
to drive D.
4. Type INSTALL and press <Enter>.
5. Follow the instructions on the screen to complete the
installation.
After you have completed the installation and rebooted your system,
proceed to the next section to test if your installation works.
Installing Software in DOS/ Windows 3.1x 3-1
In order to use your AWE64 Plug and Play using
DOS/Windows 3.x, you must install the Creative
Configuration Manager first. This is located on the Creative
CD in the directory
<drive>\<lang>\ctcm\install, e.g. d:\français\ctcm\install
Te sting the Insta lla tion
Once you have installed the software, you can run the DIAGNOSE
test program to test if the installation works. This program checks the
base I/O addresses, IRQ line, and DMA channels used by the audio
interface of your audio card. It then displays a menu to let you test the
card’s sound and music output.
To run the test program:
1. At the DOS prompt, change to the directory containing your
audio card’s software. For example, if your directory path is
C:\SB16, type C:\SB16 and press <Enter>.
2. Type DIAGNOSE and press <Enter>.
3. Follow the instructions on the screen to complete the test.
If the test program stops or displays an error message, it may be due to
a conflict between the audio interface and another peripheral device.
To resolve the conflict, you have to change the settings of your audio
interface. For more information, see Appendix B, “Understanding the
Installation” or Appendix D, “Troubleshooting”.
3-2 Installing Software in DOS/ Windows 3.1x
Op timizing Me mory Usa ge
If you choose to install the low-level DOS device drivers under custom
installation (see “The CONFIG.SYS File Settings” on page B-7), your
system will load them into memory during system startup.
However, if you do not need these drivers (for example, you are
running only Windows applications or playing DOS games), you can
bypass loading these drivers. Otherwise, we recommend that you load
them into high memory (for example, using memory managers).
Using Me m ory Ma na ge rs
You can use one of the following memory managers:
❑ If you are using Microsoft DOS 6.x, run MEMMAKER.
(For details, refer to your DOS 6.x documentation.)
❑ If you have a memory manager such as QEMM or 386MAX,
refer to their respective documentation for instructions.
Bypa ssing the Loa ding of the Low-Le ve l Drive rs
You can bypass loading the low-level device drivers by using one of
the these methods:
❑ DOS 6.x’s multiple boot sessions
With this feature, several sessions can be made available for
selection during bootup. One session can contain settings that
load the drivers into memory. If you do not want to load these
drivers, you can select another session that allows you to boot
up the systemwithout them.
(Refer to your DOS 6.x documentation for instructions on how
to create the multiple boot sessions.)
❑ Bypass the loading of the low-level device drivers
1. During system startup, press and hold down the <ALT> key
when the message “Starting MS-DOS...” appears.
2. Release the key only when you see the DOS prompt.
Installing Software in DOS/ Windows 3.1x 3-3
A
Ge ne ra l Sp e c ific a tions
This appendix lists the general specifications of your audio card.
Plug and Play
❑ ISA Specification version 1.0a compliant
Advanced WavEffects Synthesizer
❑ 32-voice polyphony
❑ 16 parts multi-timbral
❑ 1 MB ROM of General MIDI samples
❑ 4 MB built-in DRAM
Stereo Music Synthesizer
❑ 4-operator 11-voice or 2-operator 20-voice stereo music
synthesizer
❑ Compatible with previous Sound Blaster and Adlib music
synthesizer chips
Stereo Digitized Voice Channel
❑ Full duplex
❑ 16-bit and 8-bit digitizing in stereo and mono modes
❑ Programmable sampling rates, 5 kHz to 44.1 kHz in linear
steps. Your audio applications may support only selected
ranges of sampling rates.
❑ High and Low DMA channels using a single interrupt for audio
playback and recording
❑ Dynamic filtering for digital audio recording and playback
General Specifications A-1
Built-in Digital/Analog Mixer
❑ Mixes sources from digitized voice and inputs from MIDI
devices, CD Audio, Line In, Microphone, and PC Speaker
❑ Selectable input source or mixing of various audio sources for
recording
Volume Control
❑ Software volume control of Master Volume, Digitized Voice,
and inputs from MIDI device, CD Audio, Line In, Microphone,
and PC Speaker
❑ PC Speaker at 4 levels in 6 dB steps
❑ All sources at 32 levels in 2 dB steps
❑ Treble/Bass control at 15 levels from -14 dB to 14 dB in 2 dB
steps
❑ Full software control of fade-in, fade-out, and panning
3D Stereo Enhancement Technology
❑ Increased depth and breadth in perceived audio
❑ Enhances mono and stereo audio output
❑ Independent of speaker quality
❑ Independent of setup configuration (for example, placement
and alignment of speakers with the listener)
MIDI Interface
❑ Built-in MIDI interface for connection to external MIDI
devices
Upgrade Options
❑ DRAM upgrade interface for more sound samples
A-2 General Specifications
Und e rsta nd ing the Insta lla tion
This appendix is organized as follows:
❑ Understanding the Software-Configurable Settings
❑ Understanding the Environment Variables
❑ Understanding the Installation Program in Windows 3.1x
Und e rsta nd ing the Softwa re -Config ura b le
Se ttings
Your audio card supports the Plug and Play (PnP) 1.0a standard. This
allows a PnP system to assign the necessary resources such as I/O
install it.
If you are using Windows 95, its PnP configuration manager will
automatically set up your card’s resources. If you are using a non-PnP
system such as Windows 3.1x, you must run your PnP configuration
manager to configure the card. For details, refer to the documentation
of your PnP configuration manager.
This section explains the following software-configurable resources
of your audio card:
❑ Input/Output (I/O) Addresses
❑ Interrupt Request (IRQ) Lines
❑ Direct Memory Access (DMA) Channels
Understanding the Installation B-1
If your card encounters a conflict with a peripheral device, you
may need to change its resource settings. If you are using
Windows 95, run the Device Manager. If you are using
Windows 3.1x, run the configuration utility that comes with
your PnP configuration manager. For details, see Appendix D,
“Resolving Conflicts”. When any resource setting is changed,
ensure the environment variables (see “Understanding the
well. You can view your system environment by typing SET
at the DOS prompt.
Inp ut/ Output (I/ O) Ad d re sse s
I/O addresses are communication areas used by your computer’s
central processor to distinguish among various peripheral devices
connected to your system when sending or receiving data.
Table B-1 lists the default I/O address ranges assigned by the PnP
system to various devices on your audio card.
Table B-1: Possible default I/O addresses occupied by the audio card.
I/O Address Range
200H to 207H
220H to 22FH
330H to 331H
388H to 38BH
Device
Game/Joystick port
Audio interface
MPU-401 UART MIDI
Stereo music synthesizer
Advanced WavEffects synthesizer
620H to 623H,
A20H to A23H,
E20H to E23H
100H
3D Stereo Enhancement device
B-2 Understanding the Installation
Inte rrupt Re que st (IRQ) Line s
An IRQ line is a signal line a device uses to notify your computer’s
central processor that it wants to send or receive data for processing.
Table B-2 lists an example of an IRQ line that may be assigned to the
audio interface on your audio card.
Table B-2: Possible default IRQ line assignments.
IRQ Line
Device
5
Audio interface
Dire c t Me m ory Ac c e ss (DMA) Cha nne ls
A DMA channel is a data channel a device uses to transfer data
directly to and from the system memory. Your card’s audio interface
transfers data through the Low and High DMA channels.
Table B-3 shows a possible combination of DMA channels that may
be assigned to the audio interface.
Table B-3: Possible default DMA channel assignments.
DMA Channel
Usage
1
5
Audio Low DMA channel
Audio High DMA channel
Und e rsta nd ing the Environme nt Va ria ble s
Environment variables are used to pass information about how your
card is configured to programs in your system. This section explains
the environment variables of your audio card:
❑ SOUND Environment Variable
❑ BLASTER Environment Variable
❑ MIDI Environment Variable
Understanding the Installation B-3
SOUND Environme nt Va ria b le
The SOUND environment variable specifies the directory location of
your audio card’s drivers and applications. The syntax for this
variable is as follows:
SOUND=path
where path is the drive and directory of the card’s software
(e.g., C:\SB16 ). No space is allowed before and after the equal sign.
BLASTER Environm e nt Va ria ble
The BLASTER environment variable specifies the base I/O address,
IRQ line, and DMA channels of the audio interface. Its syntax is:
BLASTER=A220 I5 D1 H5 P330 E620 T6
The values shown earlier may be different for your system. No
space is allowed before and after the equal sign. However,
there must be at least one space between parameters.
The parameters in the command are described as follows.
Parameter
Description
Axxx
Specifies the audio interface’s base I/O address.
xxx defaults to 220.
Ix
Specifies the IRQ line used by the audio interface.
x defaults to 5.
Dx
Specifies the Low DMA channel used by the audio
interface. x defaults to 1.
Hx
Specifies the High DMA channel used by the audio
interface. x defaults to 5.
Pxxx
Exxx
Tx
Specifies the MPU-401 UART interface’s base I/O
address. xxx defaults to 330.
Specifies the Advanced WavEffects synthesizer
chip’s base I/O address. xxx can be 620.
Specifies the card type. x must be 6.
B-4 Understanding the Installation
MIDI Environm e nt Va ria ble
The MIDI environment variable specifies the MIDI file format used
and where MIDI data is sent to. MIDI data can be sent to the internal
stereo music synthesizer or MIDI port.
Generally, there are three MIDI file formats: General MIDI, Extended
MIDI and Basic MIDI. The syntax for this variable is as follows:
MIDI=SYNTH:x MAP:x MODE:x
The parameters in the command are described below.
Parameter
Description
SYNTH:x
x can be 1 or 2.
1 (default setting) specifies the stereo music
synthesizer.
2 specifies the MIDI port.
MAP:x
x can be G, E, or B.
G specifies the General MIDI file format.
E (default setting) specifies the Extended MIDI file
format.
B specifies the Basic MIDI file format.
MODE:x
x can be 0, 1, or 2.
0 (factory default) specifies General MIDI mode.
1 specifies General Standard mode.
2 specifies MT-32 mode.
Unde rsta nd ing the Insta lla tion Progra m in
Wind ows 3.1x
When you install the audio software, the installation program creates
a directory and copies the software into it. It then allows you to set up
your Windows applications by adding a command to the WIN.INI file
to run WINSETUP.EXE. This command automatically creates the
audio card program group and the application icons when you next run
Windows.
Understanding the Installation B-5
You can also choose to set up your Windows applications at a
later time by running INSTALL in the audio software directory
on your hard disk. INSTALL also allows you to selectively set
up components that were not installed previously.
The installation program also modifies your AUTOEXEC.BAT and
CONFIG.SYS files.
The AUTOEXEC.BAT File Se ttings
The installation program adds the following statements to the
AUTOEXEC.BAT file:
SET BLASTER=A220 I5 D1 H5 P330 E620 T6
SET SOUND=C:\SB16
SET MIDI=SYNTH:1 MAP:E MODE:0
C:\SB16\DIAGNOSE /S /W=C:\WINDOWS
C:\SB16\MIXERSET /P /Q
C:\SB16\AWEUTIL /S
The first 3 statements set up the environment variables for your audio
card.The last 3 statements run the DIAGNOSE, MIXERSET, and
AWEUTIL utilities. The BLASTER statement is added by the
DIAGNOSE utility, and the values shown above may differ from
those in your system.
❑ Running DIAGNOSE with the /S parameter updates the
BLASTER environment with the resource settings from the
PnP configuration manager.
❑ Running DIAGNOSE with the /W=C:\WINDOWS parameter
updates the SYSTEM.INI file in the Windows directory with
the resource settings from the PnP configuration manager.
For a description of the AWEUTIL utility, refer to the
AWEUTIL.TXT file found in the installation directory of your
audio card.
B-6 Understanding the Installation
The CONFIG.SYS File Se ttings
If you choose to install the low-level DOS device drivers under custom
installation, the installation program also adds the following
statements to the CONFIG.SYS file:
DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0
/BLASTER=A:220 I:5 D:1 H:5
DEVICE=C:\SB16\DRV\CTMMSYS.SYS
CTSB16.SYS and CTMMSYS.SYS are low-level device drivers that
provide wave playback and recording for DOS applications. These
applications include third-party DOS applications developed with
Creative Labs’ Sound Blaster Developer Kit. The applications work
with the drivers (such as CTWDSK.DRV, CTWMEM.DRV,
CTVDSK.DRV, and CT-VOICE.DRV) that require the low-level
drivers. The drivers are found in the DRV subdirectory of your audio
software directory.
See “Optimizing Memory Usage” on page 3-3 to learn how to
optimize your memory.
If your system does not have enough memory when you are using
Windows applications or playing DOS games, you can delete the
above two statements from the CONFIG.SYS file using a text editor.
At a later time, you may discover that you need the low-level device
drivers for your software application. You can load them into memory
by typing DIAGNOSE /A at the DOS prompt and pressing <Enter>.
This command adds the required statements to the CONFIG.SYS file.
Understanding the Installation B-7
Cha nging Audio Ca rd Se ttings
This chapter is organized as follows:
❑ Enabling/Disabling Creative 3D Stereo Enhancement Effect
❑ Enabling/Disabling Full Duplex Operation
❑ Enabling/Disabling MPU-401 MIDI Emulation
❑ Enabling/Disabling Joystick Interface
Ena b ling/ Disa b ling Cre a tive 3D Ste re o
Enha nc e me nt Effe c t
The Creative 3D Stereo Enhancement effect allows you to eliminate
speaker crosstalk which occurs when two speakers are placed close
together. With this effect enabled, mono and stereo sounds produced
by your speakers will have increased depth and breadth.
This effect can be enabled or disabled in Windows 95 and MS-DOS.
If your pair of speakers or another device already has a built-in
3D sound technology, do not activate this feature in both
devices. The 3D Stereo Enhancement effect, when activated
with another 3D sound technology, may distort the audio
output.
In Windows 95
To enable or disable the effect in Windows 95:
1. Click the Start button, point to Settings, and then click Control
Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties sheet, click the Device Manager tab.
Changing Audio Card Settings C-1
4. In the Device Manager tab, double-click Sound, Video And
Game Controllers.
5. Select Creative AWE64 16-bit Audio (SB16-compatible) and
click the Properties button.
6. In the properties sheet, click the Settings tab.
7. To enable the Creative 3D Stereo Enhancement effect, select
the Enable Creative 3D Stereo Enhancement check box in the
Settings tabbed page.
To disable the effect, click to clear the check box.
8. Click the OK button.
In MS-DOS/ Windows 3.1x
To enable or disable the effect in MS-DOS:
1. At the MS-DOS prompt, change to the directory containing
your audio card’s software; for example C:\SB16.
2. To enable the effect, type CT3DSE ON.
To disable the effect, type CT3DSE OFF.
Ena b ling/ Disa b ling Full Duple x Ope ra tion
Full duplex is a feature in your audio card that allows you to record and
play back audio data simultaneously. It is useful for audio
conferencing and telephone-like applications. When it is enabled, you
can play back and record at the same time. However, there are some
limitations:
❑ You can start only one session of simultaneous playback and
recording.
❑ You must use the same sampling rate for both playback and
recording.
For example, since Creative WaveSynth/WG does a Wave
playback at 22 kHz, you can record at only 22 kHz.
❑ You cannot play other Wave files when using Creative
WaveSynth/WG.
❑ You cannot add reverb effect when you play back Wave files.
C-2 Changing Audio Card Settings
When full duplex is disabled, you can play a Wave file (or other
sounds) together with Creative WaveSynth/WG, or add reverb to the
playback but you cannot record at the same time. The full duplex
feature can be enabled or disabled in Windows 95 and Windows 3.1x.
In Windows 95
To enable or disable full duplex in Windows 95:
1. Repeat steps 1 - 7 of “In Windows 95” on page C-1 under
“Enabling/Disabling Creative 3D Stereo Enhancement Effect”.
2. To enable full duplex, select the Allow Full Duplex Operation
check box in the Settings tabbed page.
To disable the feature, click to clear the check box.
3. Click the OK button.
In Windows 3.1x
To enable or disable full duplex in Windows 3.1x:
1. Launch your File Manager.
2. Locate the SYSTEM.INI file in your Windows directory.
3. Double-click the file.
A text editor appears, displaying the contents of the file.
4. Under the section [sndblst.drv], look for the line
FullDuplex=1 or FullDuplex=0.
To enable the feature, make sure FullDuplex=1.
To disable it, make sure FullDuplex=0.
5. Save the file.
6. Restart your system for the drivers to be updated.
Ena b ling/ Disa b ling MPU-401 MIDI Em ula tion
The MPU-401 MIDI Emulation feature allows most real mode games,
which do not support wavetable synthesis, to play wavetable music
from the audio card. The MIDI output from the games is directed to
the wavetable synthesizer rather than the MPU-401 interface. Games
that have not been designed to use the wavetable synthesis features on
your card can now use them.
Changing Audio Card Settings C-3
You must install the DOS AWEUTIL utility for the MIDI
Emulation feature to function properly. For more information,
refer to the AWEUTIL.TXT file in your audio card’s
installation directory.
Protected mode software does not support MIDI Emulation.
You can still play music from such software by using the
4-operator synthesizer chip.
The MIDI Emulation feature can be enabled or disabled in Windows
95 and MS-DOS/Windows 3.1x.
In Windows 95
To enable or disable the feature in Windows 95:
1. Start the AWE Control Panel.
2. In the AWE Control Panel, click the Device button.
3. In the Device Selection dialog box, select the Allow MPU401
Emulation On This Device check box, and then click the Select
button.
4. In the AWE Control Panel, click the Quit button to close the
AWE Control Pane.
In MS-DOS/ Windows 3.1x
To enable or disable the feature in MS-DOS:
1. If your audio card is already installed, switch off your computer
and all other peripheral devices. Then remove your system’s
cover and the audio card.
C-4 Changing Audio Card Settings
2. Enable or disable the MFBEN jumper according to the settings
shown in Figure C-1.
Disabled
Enabled (Factory
default setting)
Figure C-1: The available MPU-401 MIDI Emulation settings.
Ena b ling/ Disa b ling Joystic k Inte rfa c e
The Gamepad Joystick interface can be enabled or disabled in
Windows 95 and MS-DOS/Windows 3.1x.
In Windows 95
To enable or disable the interface in Windows 95:
1. Click the Start button, point to Settings, and then click Control
Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties sheet, click the Device Manager tab.
4. To enable or disable the Joystick interface, double-click Sound,
Video And Game Controllers and select Gameport Joystick in
the Device Manager tabbed page.
5. Click the Properties button.
Changing Audio Card Settings C-5
6. To disable the interface, clear the Original Configuration
(Current) check box in the General tabbed page of the
properties sheet.
To enable it, select the check box.
7. Click the OK button and restart Windows 95 for the change to
take effect.
After restarting Windows 95 to effect the interface disabling,
please disregard the information displayed in the Resource
Settings box on the Resources tab of the Properties sheet.
The only indicator that your interface has indeed been disabled
is the cleared Original Configuration (Current) check box.
When you re-enable the interface for use by another device,
Windows 95 might warn you that there is a conflicting device
or that the resource area associated with the interface is already
in use. Ignore this warning. The new device should function
perfectly despite the warning.
In MS-DOS/ Windows 3.1x
To enable or disable the interface in MS-DOS:
1. Exit to MS-DOS if you are in Windows 3.1x.
2. Change to the directory where your CTCM and CTCU
programs are installed. The default directory is C:\CTCM.
Type CTCU and press <Enter>.
3. On the Menu menu of the Creative Plug and Play
Configuration Utility screen, click PnP Cards.
4. In the List of PnP Cards list, click your Creative Plug and Play
card. In the List of Devices list, click Gameport.
5. Click the Resources button.
The current resources assigned to the interface are displayed.
6. To disable the interface, select the Disable check box in the
Resources window.
To enable it, click to clear the check box.
7. Click the OK button twice.
8. On the Menu menu, click Exit. Type the path of your Windows
3.1x directory (for example, C:\Windows) and press <Enter>.
9. Restart your system for the change to take effect.
C-6 Changing Audio Card Settings
D
Trouble shooting
This appendix provides some tips for solving some problems you may
encounter with your audio card during installation or normal use.
Proble m s Insta lling Audio Ca rd Softwa re
from CD-ROM
Problem
In Windows 95, the installation program does not run
automatically when you insert the CD-ROM into the
drive.
Cause
The AutoPlay notification setting in your Windows 95
system may not be enabled.
Solution
Try one of the following:
❑ Select the Auto Insert Notification check box.
To do this:
1. Click the Start button, point to Settings, and then
click Control Panel.
2. In the Control Panel window, double-click the
System icon.
3. In the System Properties sheet, click the Device
Manager tab and select your CD-ROM drive.
4. Click the Properties button.
5. In the properties sheet, click the Settings tab and
select the Auto Insert Notification check box.
Troubleshooting D-1
❑ Alternatively, if you do not want to select the Auto
Insert Notification check box, perform the following
1. Double-click the My Computer icon on your
Windows 95 desktop.
2. In the My Computer window, right-click the
CD-ROM drive icon.
3. On the shortcut menu, click AutoPlay and follow
the instructions that appear.
Proble m s with Sound
Problem
No output from both the 8-bit and 16-bit digitized
sounds when running the test program.
Causes
1. The volume knob on the speakers is not set properly.
2. The external amplifier or speakers are connected to
the wrong jack.
3. The speaker amplifiers are in the On position.
If you are using powered speakers in a non-powered
4. There is hardware conflict.
Verify the following:
Solution
❑ Volume control knob of the speakers, if any, is set at
mid-range.
❑ External amplifier or powered speakers are
connected to the card’s Line Out jacks.
❑ No hardware conflict between the card and another
peripheral device. For details, see “Resolving
Conflicts” on page D-5.
❑ Amplifiers on speakers are in the Off position.
D-2 Troubleshooting
Proble m s in MS-DOS
Problem
Cause
SOUND or BLASTER environment could not be found.
The command to set up the SOUND or BLASTER
environment might not be included in the
AUTOEXEC.BAT file.
When you install your audio card’s software, the
commands are automatically added to the
AUTOEXEC.BAT file so that both environment strings
are set up when your system restarts.
Solution
To add the command to set up the BLASTER
environment in the respective system files, run
DIAGNOSE (See “Understanding the Installation” on
page B-1.).
To set up the SOUND environment, insert the statement
SET SOUND=C:\SB16 into the AUTOEXEC.BAT
file using a text editor. Reboot your system.
Problem
Cause
Error message “Out of environment space”.
The system environment space is used up.
Solution
Add the statement SHELL=C:\COMMAND.COM
/E:512 /P to the CONFIG.SYS file. /E defines a new
size for the system environment space. You can choose
a higher value if the environment size is already
512 bytes. (Normally, the next value is 1024 bytes.)
For details, refer to your DOS manual.
Troubleshooting D-3
Problem
Cause
System hangs during the 16-bit digitized sound test, but
it works fine during the 8-bit test.
Your system’s motherboard cannot handle High DMA
at full speed. On some machines, the DMA controller
on the motherboard does not function properly during
High DMA transfers. High DMA transfers on such
machines might corrupt the data in main memory and
cause the system to hang or encounter a parity error.
Solution
Run the Plug and Play configuration utility and select
Low DMA in place of the High DMA channel. 16-bit
audio data will then be transferred through the Low
DMA channel.
When you set your High DMA channel to Low
DMA, you will lose the full-duplex operation,
which requires two separate DMA channels.
Proble m s in Windows 3.1x
The following are problems you might encounter when in
Windows 3.1x:
Problem
Cause
No sound is heard when running your audio card’s
Windows applications.
One or more of the sound drivers might not be included
in the SYSTEM.INI file.
Solution
Check the SYSTEM.INI file. To do so:
1. On the File menu in Program Manager, click Run.
2. Type SYSEDIT in the Command Line box and
click the OK button.
D-4 Troubleshooting
3. Make sure the following statements are present:
[boot]
drivers=mmsystem.dll msmixmgr.dll
[386enh]
device=vsbpd.386
device=vsbawe.386
[drivers]
timer=timer.drv
midimapper=midimap.drv
Aux=sb16snd.drv
Mixer=sb16snd.drv
Wave=sb16snd.drv
MIDI=sbawe32.drv
MIDI1=sb16fm.drv
MIDI2=sb16snd.drv
[sndblst.drv]
Port=220
MIDIPort=330
Int=5
DmaChannel=1
HDmaChannel=5
The values shown in the [sndblst.drv] group may be different
in your system.
If one or more of the statements are missing, run INSTALL in DOS.
INSTALL rewrites SYSTEM.INI to set up the drivers and the
Windows applications.
Re solving Conflic ts
Conflicts occur when two or more peripheral devices contend for the
same resources. Conflicts between your audio card and another
peripheral device may occur if your card and the other device are set
to use the same I/O address, IRQ line, or DMA channel.
Troubleshooting D-5
Re solving Conflic ts in Windows 95
To resolve conflicts in Windows 95, run Device Manager to change
the resource settings of your audio card or the conflicting peripheral
device in your system.
To change the resource setting:
1. Click the Start button, point to Settings, and then click Control
Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties sheet, click the Device Manager tab.
4. In the Device Manager tab, double-click Sound, Video And
Game Controllers.
5. Select your audio card and click the Properties button.
6. In the properties sheet, click the Resources tab.
7. Select the Use Automatic Settings check box.
If this check box is already selected, open the properties sheet
of the conflicting device and select the same check box there.
8. Reboot your system to allow Windows 95 to reassign resources
to your audio card and/or the conflicting device.
The Conflicting Device List box shows you which peripheral
device is conflicting with your audio card. This box is
displayed on the Resources tab of your audio card’s properties
sheet.
Re solving Conflic ts in MS-DOS/ Wind ows 3.1x
To resolve conflicts in MS-DOS/Windows 3.1x:
1. Run your Plug and Play configuration utility.
2. Reselect the resource settings of your audio card that are in
conflict. For more details, refer to the documentation that
comes with your Plug and Play configuration utility.
D-6 Troubleshooting
E
Te c hnic a l Support
For the latest technical support information, please refer to the
‘Creative Technical Services’ leaflet, supplied with your product.
We are committed to giving you the best product as well as the best
technical support. Please enter the following information in the table
below and have it ready when you contact Technical Support.
❑ The model and serial numbers of your card and other devices.
❑ Error message on the screen and how it came about.
❑ Information on the adapter card that conflicts with your card.
❑ Hardware configuration information such as the base I/O
address, IRQ line, or DMA channel used.
Please ensure to retain your purchase receipt plus all packaging
and contents until such time that all components of the product
are functioning to your satisfaction. They will all be required in
the unlikely event that your product needs to be returned to
Creative.
Before contacting ‘Creative Technical Services’, please ensure
that you have read Appendix D, ‘Troubleshooting’.
Technical Support E-1
For quick and easy reference, it is advisable that you write down the
following numbers of your card and other hardware devices, if
installed in your system in Table E-1 and Table E-2.
Table E-1: Model and Serial Numbers of your hardware.
Hardware
Audio Card*
Model Number
Serial Number
Video Card
Fax/Modem
CD-ROM Drive
MIDI Device
Others:
See label on underside of card
*
Table E-2: Hardware Configuration Information.
Hardware Base I/O Address
Audio Card
IRQ
DMA
Video Card
Fax/Modem
CD-ROM Drive
MIDI Device
Others:
This section shows where you can contact us.
❑ Inside Europe
❑ Through CompuServe
❑ By Fax
E-2 Technical Support
Inside Europe
See ‘Creative Technical Services’ leaflet for details.
Through CompuSe rve
To serve you better, we have created a Creative Labs Forum on
CompuServe. Through this forum:
❑ You will have direct access to our company representatives
who will be there to answer your questions.
❑ You will be part of an interactive community of Creative’s
product users. Here you can share experiences and ideas and
also seek solutions to problems.
❑ We will also keep you up-to-date on the latest product
information, software updates, and fixes to common problems.
❑ We will also welcome your recommendations and suggestions
for new products and for improving our products in future
releases.
See ‘Creative Technical Services’ leaflet for details.
By Fa x
For fast and efficient Technical Support solutions, please use our
telephone service in the first instance. If you decide to write or fax us
then please send your correspondence ONLY to our Ireland address.
Please allow up to two weeks processing and postal time for a
response. See ‘Creative Technical Services’ leaflet for details.
FaxBack is a facility that allows you to obtain product and technical
information through facsimile services. In Europe, use the following
number: +353 1 8203667.
Technical Support E-3
Interneted™Audio
Quick Start
This leaflet contains abbreviated information to get you started right away.
This information is organized as follows:
1. Installation instructions for Windows 95.
❑
❑
❑
Setting up Microsoft Internet Explorer
Setting up Dialing and Service Provider Information
Setting up a Dial Up Script
2. Installation instructions for Windows 3x.
❑
❑
Setting up Microsoft Internet Explorer
Setting up Real Audio
3. A Creative Webphone Guide to help you get on line.
Insta lling Softwa re for Windows 95
To install the accompanying applications for Windows 95:
1. Ensure that your CD-ROM drive is installed and working properly.
If not, refer to the document that comes with your drive to solve the
problem.
2. Load the installation CD-ROM into your CD-ROM drive.
The installation CD-ROM supports Windows 95 AutoPlay mode
and starts running automatically.
3. Choose the desired applications to install.
4. Follow the instructions on the screen to finish installing your
applications.
1
To install Real Audio as a component of Microsoft Internet
Explorer 3.0, Microsoft Internet Explorer 3.0 must be fully
installed. To do this, follow the instructions above with Real
Audio not checked, and reboot your computer. Then follow the
instructions above and install Real Audio only.
Se tting Up Mic rosoft Inte rne t Exp lore r
If you have installed Microsoft Internet Explorer, you need to configure
Windows 95 and set up Microsoft Internet Explorer for your Internet Service
Provider.
Before you proceed to set up Microsoft Internet Explorer, get the following
ready:
1. Windows 95 CD-ROM to install the required drivers when
prompted.
2. Information from your Internet Service Provider:
❑
❑
❑
❑
❑
❑
The name of your Internet Service Provider.
Your user or account name.
Your password.
The phone number to dial up your Internet Service Provider.
Your DNS server address.
Your IP address and subnet mask. This is usually not required
as the Service Provider may automatically assign one to you
each time you log on.
❑
❑
A dial-up script. This is required by some Internet Service
Providers.
Your proxy server and port number. This is required by some
Internet Service Providers.
2
❑
If you intend to use Microsoft Exchange to handle your e-mail,
you would need the following additional information:
a. Your e-mail address.
b. Your Internet mail server.
If you do not have the above information, call your
Internet Service Provider to obtain them.
To set up Microsoft Internet Explorer, you need to do the following:
❑
❑
Set up the dialing and Service Provider information.
Set up a dial-up script (if a dial-up script is required by your
Service Provider).
Se tting Up the Dia ling a nd Se rvic e Provid e r
Inform a tion
To set up the dialing and Service Provider information:
1. Click Start on the taskbar.
2. Select Programs, followed by Accessories, and then Internet Tools
to run “Get On The Internet”.
3. Under “Setup Options” choose “Manual” and click Next.
4. Click Next on the “Welcome to Internet Setup” dialog box to
access the “How to Connect” dialog box.
5. Select “Connect using my phone line” and click Next.
6. You will be prompted to select whether you would like to use
Microsoft Exchange to handle your Internet mail. Select your
choice and click Next.
7. Click Next to install files and driver to access the Internet. If
prompted, insert the Windows 95 CD-ROM to install the required
drivers.
8. Enter the Name of Service Provider and click Next.
9. Enter the phone number to dial up your Internet Service Provider
and click Next.
3
10. Enter your user name and password and click Next.
11. In the IP Address dialog box, select “My Internet Service Provider
automatically assign me one” and click Next.
12. Enter the addresses for DNS Server and Alternate DNS Server. The
address is made of four numbers separated by periods, e.g.,
“149.174.211.5”.
13. If you have chosen to let Microsoft Exchange to handle your
Internet mail (see step 7):
a. Enter your e-mail address and Internet mail server and click
Next.
b. Click Next in the Exchange Profile dialog box.
14. Click Finish to complete the setup.
15. If your Service Provider requires a proxy server, follow the steps
below to configure it:
a. Click Start on the taskbar.
b. Select Settings, followed by Control Panel.
c. Double-click the Internet icon.
d. Select the Connection tab.
e. Ensure that the User Proxy Server box is checked.
f. Click the Settings button in the Proxy Server box and in the
Server box type the Proxy server address followed by the port
number. E.g., If your Service Provider’s proxy server is
proxy.myisp.com and the port number is 8080, then the entry
should be “proxy.myisp.com:8080”.
g. Click OK.
4
To Se t Up a Dia l-Up Sc rip t
Ignore this section if your Service Provider does not require a
dial-up script. If using Dial-Up Scripting, do not check the “Bring
Up Terminal Window” option.
To set up a dial-up script:
1. If you have not installed the Dial-Up Scripting Tool, follow the
steps below to install the tool:
a. Insert the Windows 95 CD-ROM into your CD-ROM drive.
b. Using the Control Panel, select Add/Remove Programs.
c. Select Windows Setup from the Title Bar.
d. Select Have Disk, Browse and locate the RNAPLUS.INF file
in \ADMIN\APPTOOLS\DSCRIPT\.
e. Click OK and follow the instructions on screen to complete the
installation.
2. You will need a dial-up script (filename.SCP) in the directory
\Program Files\Accessories\ of your system. This is usually
provided by your Internet Service Provider.
If you do not have a dial-up script, check with your Internet Service
Provider whether you need one and where can you download one
to your system.
3. Once the Dial-Up Scripting Tool is installed:
a. Click Start on the taskbar.
b. Select Programs, followed by Accessories to run the Dial-Up
Scripting Tool.
c. In the Connections section, select the name of your Internet
Service Provider.
d. Click Browse and double-click on the script file name you
created in step 2.
e. Click Apply and click Close.
5
4. Finally, make sure that TCP/IP is the only option selected as the
allowed network protocol:
a. Right-click The Internet icon on your desktop
b. Select Properties
c. Select Properties a second time from the Dialing box under the
Connection tab.
c. Select Server Type
d. Ensure that TCP/IP is the only option selected as the allowed
network protocol.
Running Mic rosoft Inte rne t Exp lore r
Once you have set up Microsoft Internet Explorer, you are ready to connect
to your Internet Service Provider. To do so, double-click The Internet icon
on your desktop.
Insta lling Softwa re for Windows 3.x
To install the accompanying software for Windows 3.x:
1. Ensure that your CD-ROM drive is installed and working properly.
If not, refer to the document that comes with your drive to solve the
problem.
2. Start Windows.
3. Load the installation CD-ROM into your CD-ROM drive.
4. Select Run from the File menu.
6
5. Type the drive letter of your CD-ROM drive, followed by the
directory and installation command for the desired application (see
table below).
For example, to install WebPhone, type
D:\WEBPHONE\WPSETUP.EXE.
Application
Directory
Command
Microsoft
Internet
\MSIE\WIN31
SETUP
Explorer
Real Audio
WebPhone
\RA
RA16_30
\WEBPHONE
WPSETUP
6. Follow the instructions on the screen to finish installing your
application.
7. Repeat steps 4 to 6 until you have installed all the desired
applications.
Se tting up Mic rosoft Inte rne t Exp lore r
When you have installed Microsoft Internet Explorer, you need to configure
your modem to be recognized under Windows 3.x and set up Microsoft
Internet Explorer for your Internet Service Provider.
Before you set up Microsoft Internet Explorer, have the following ready:
1. Windows 3.x disks or CD-ROM and your modem configuration
software.
2. Information from your Internet Service Provider:
❑
❑
❑
❑
The name of your Internet Service Provider.
Your user or account name.
Your password.
The phone number to dial your Internet Service Provider.
7
❑
❑
Your DNS server address.
Your I.P. address and subnet mask. This may not be required
by your Internet Service Provider as they may automatically
assign one each time you log on.
❑
Your proxy server and port number. This is required by some
Internet Service Providers.
To set up Microsoft Internet Explorer, you need to do the following:
❑
Set up your modem under Windows 3.x and set up the Dialing
and Internet Server Provider information.
To se t up your m ode m und e r Wind ows 3.x a nd
to se t up the Dia ling a nd Inte rne t Se rve r
Provid e r inform a tion:
1. Run your modem configuration software and ensure the settings
chosen do not conflict with any other devices. This should be done
before installing Microsoft Internet Explorer, as the first part of the
setup involves detecting your modem.
2. Click Next on the Install New Modem dialog box. Windows will
query all COM ports for the presence of a modem. This may take a
few minutes to complete.
3. Windows should detect your modem on the correct port. If it cannot
uniquely identify the modem, select the manufacturer and model
from the list provided.
4. You should then get a message saying your modem has been set up
successfully. You will then be asked to restart your computer.
When your computer restarts, run Windows again to carry out the
next part of the setup.
5. Go to the Microsoft Internet Explorer Program Group and
double-click the “Get on The Internet” icon
6. Click Next on the “Get Connected” dialog box.
7. Under “Setup Options” choose “Manual” and click Next.
8
8. Enter the name of your Service Provider and click Next.
9. Enter the phone number to dial up your Internet Service Provider
and click Next.
10. Enter the user name and password and click Next.
11. In the IP Address dialog box, select “My Internet Service Provider
automatically assign me one” and click Next.
12. Enter the addresses for DNS Server and Alternate DNS Server. The
address is made of four numbers separated by periods, e.g.,
“149.174.211.5”.
13. You will be prompted to select whether you would like to use
Microsoft Exchange to handle your Internet mail. Select your
choice, fill in the necessary details and click Next.
14. You will be prompted to select whether you want to set up an
Internet News account. Select your choice, fill in the necessary
details and click Next.
15. Click Finish to complete the setup.
16. Select the group you wish the icon for this connection to appear in
at the Choose Program Manager Group dialog box and click OK.
17. By double clicking on this icon the Connect To dialog box appears.
Click on the Properties button in this dialog box.
18. Under the General tab, the telephone number etc., that you have
previously entered should appear. Make sure the “Bring up
Terminal Window” option, in the Connection Preferences box of
the dialog, is checked.
19. Click the modem tab of the Connection Properties dialog. The
name of your modem should appear at the top of the box. Here you
can change the maximum speed of your modem depending on how
fast your modem is.
20. Click on the Advanced button at the bottom of the dialog. This
displays your modem address and interrupt request settings.
9
The interrupt setting can only be set to interrupt 3 or 4. You should
ensure your modem is using one of these interrupts.If you have an
internal modem that uses COM3 or COM4, such as a Creative Labs
Phone Blaster or a Creative Labs Modem Blaster, it may select
interrupt 10 or 11 as its default setting. If you would prefer not to
change this setting, then you can force the Modem Properties
dialog to recognize this interrupt by editing the Windows INI file
‘SHIVAPPP.INI’. This file is in the Microsoft Internet Explorer
installation directory, which is IEXPLORE by default, and you
should change the [COM3] or the [COM4] section, depending on
which COM port your modem uses so that the interrupt line reads
‘IRQ=10’ or ‘IRQ=11’, again depending on the interrupt your
modem uses.
Conne c ting to Your Inte rne t Se rvic e Provid e r
1. Click Connect on the “Connect to” dialog box to dial your provider.
2. When you are logging on to your Internet Service Provider’s
computer, another Window may appear asking for your User Name
and Password and possibly some additional information. Enter this
information and then click the Continue button.
If you do not have the above information, call your
Internet Service Provider to obtain them.
10
Cre a tive We bPhone Guide
Ente ring your a c tiva tion ke y
When you start your Creative WebPhone for the first time, you will be asked
to enter an “Activation Key”. The activation key is a 16-character code
provided with your CD-ROM. Enter the 16-character activation key in the
dialog box and select “OK”. Once your activation key is verified, the
enhanced features of the Creative WebPhone will be enabled, including
unlimited talk time on one line.
Ente ring inform a tion in the Config ure wind ow
When you start your Creative WebPhone for the first time, it will open the
Configure window for you to specify your User Information and Network
Parameters. This information is very important. If you enter erroneous data,
chances are your Creative WebPhone will not operate properly. Once you
enter your User Information and Network Parameters, press the
CONFIGURE text, located on top of the Configure window, to save the
information.
Ente ring your Use r Inform a tion
Please enter all your User Information. If it is inaccurate, you will be
misrepresented in NetSpeak’s Information Assistance and other Creative
WebPhone users will not be able to find you to call you. In addition, your
‘Caller ID’ information will be incorrect when you place outbound calls.
Inform a tion
You can select how much of your user information will be published in
NetSpeak’s Information Assistance (all, some or none) to be made visible to
other Creative WebPhone users.
11
Ente ring your Ne twork Pa ra m e te rs
The Network Parameters required in this release are your:
❑
❑
E-mail address that serves as your Creative WebPhone number
WebPhone password protects others from using your Creative
WebPhone
❑
Password Confirmation used to confirm your Creative WebPhone
Password
❑
❑
❑
E-Mail Login used for connecting to your POP Server
E-Mail Password used for connecting to your POP Server
POP Server address used for retrieving your off-line voice mail
messages
❑
SMTP Server address used for sending voice mail to off-line
parties
We b Phone Pa ssword
The WebPhone password prevents other users from using their WebPhone
to assume your identity. Once you have configured your WebPhone with
your e-mail address, no one else can configure a WebPhone with your e-mail
address.
Then only the e-mail address is protected, i.e. other users can still
configure their phones with whatever first and last names they
desire.
You will not need to enter your password each time you use the Creative
WebPhone, but you will need to enter your password if you reinstall the
Creative WebPhone for any reason, so take care not to lose your password.
You may change your Creative WebPhone password at any time by entering
a new password in the WebPhone Password and password confirmations
fields. A message will be displayed when your password change has been
accepted.
12
If you forget your password, please call “[email protected]” on your
WebPhone or send e-mail to “[email protected]” describing your
problem. Support agents will reset your password once your identity is
confirmed. If you enter an invalid password, your WebPhone will ONLY be
able to call “[email protected]” or “[email protected]”.
Ne twork Pa ra m e te r d e sc rip tions
To assist you in understanding the other Network Parameters, lets look at
Roger Wilco’s Network Parameters:
❑
❑
❑
❑
❑
❑
E-Mail address:wilco
E-Mail Login:
@provider.net
wilco
E-Mail Password
*******
Password Confirmation
POP Server address:
SMTP Server address:
*******
mailhost.provider.net
mailhost.provider.net
Roger has a dialup SLIP/PPP account to his Internet Service Provider (ISP)
which has a domain name of “provider.net”. Roger’s E-Mail Login is
“rwilco”, which he defined when he established his Internet account with his
ISP. The E-Mail login is used along with his provider’s domain name to
construct his E-Mail address: “[email protected]”.
His ISP’s POP Server (retains e-mail sent to you by other users) and SMTP
Server (used to send e-mail from you to other users) are both named
“mailhost” which is used along with his provider’s domain name to
construct the POP and SMTP Server addresses: “mailhost.provider.net”.
If you do not know or are not sure of the values for some of these parameters,
check your E-Mail program’s (e.g., Eudora) setup screen, check your Web
browser’s (e.g., Netscape) setup screen or consult your Internet Service
Provider. If you can only find your SMTP Server address, you can probably
safely assume your POP Server address is identical.
13
Cha ng ing your E-Ma il Add re ss
In the event you change your e-mail address (e.g., you change your Internet
service provider), you will need to change your E-Mail address in the
Network Parameters section of the Creative WebPhone Configure window.
A message will be displayed when your e-mail address change has been
confirmed.
Audio Prog ra m s a nd your Cre a tive We b Phone
Playing audio (WAV, MIDI, CD player...) through your sound card with
another program while Creative WebPhone is running is not a good idea and
may prevent Creative WebPhone from operating properly. When Creative
WebPhone requires control of the sound card (to play a sound effect or to
allow conversation with a party) and the sound card is in use, it will attempt
to terminate the sound being played. If Creative WebPhone cannot gain
control of the sound card, it will display a dialog box informing you “Sound
Card Already In Use”. If this occurs during an active conversation, the call
will be placed on hold. Correct the problem (stop using the sound card with
the other application) and take the call off hold to resume your conversation.
Sound Ca rd s a nd your Cre a tive We b Phone
Make sure your Voice Activation Level (located in the Creative WebPhone
flip door), is set to recognize silence. Otherwise, the parties you call using
half duplex sound cards will never get an opportunity to talk (they will
always see LISTEN in their display and you will always see TALK in your
display). If this happens, stop talking into the microphone and move the
Voice Activation Level (VOX) slider to the right until the VOX meter
displays Silence and you see the red bar. Now verify the VOX enunciator
displays Speaking and the red bar disappears (covered by the green bar) only
when you talk into the microphone.
You will obtain superior audio performance if you enable your sound card’s
automatic gain control (AGC) via the mixer application bundled with your
sound card.
14
Mod e m s a nd your Cre a tive We b Phone
If you have a modem connection (dialup) to your Internet service provider,
make sure your modem has error correction and data compression enabled
(this is the default for almost every modem we know of). If your 14.4 kb
modem does not support data compression, you and the parties you talk to
will not obtain the audio performance that is possible using data
compression. To verify your modem has error correction and data
compression is enabled, consult your modem’s documentation.
Ba nd width a nd your Answe ring Ma c hine
If you have a 14.4Kb modem and have your answering machine enabled,
when you are talking to a party on a Line and one or more parties call and
engage your answering machine, your answering machine will play an
OGM to each of the parties in the background. This will degrade the audio
performance of your conversation. It is recommended that you disable your
answering machine while talking on your Creative WebPhone.
Troub le shooting
1. Received audio is delayed and choppy.
This may happen if you have a bad connection to the Internet and/or
you are talking during a heavy traffic period on the Internet (slow
packet transmission because of diminished available bandwidth).
This is not a problem with Creative WebPhone but a natural
phenomena associated with the Internet. If this is the case, try
reconnecting to the Internet or call at another time.
15
2. You cannot hear the remote party
If Creative WebPhone always displays TALK and never displays
IN USE or LISTEN, then you must raise your Voice Activation
Level (the VOX slider in the flip door) so Creative WebPhone can
detect silence and allow the remote party to talk (this is will not be
the case if both you and the remote party have full duplex sound
cards). If this is not the case and Creative WebPhone displays
LISTEN when you would expect to hear something from the
remote party, check your Speaker volume on the flip door and in
your sound card’s mixer application. If you still cannot hear the
remote party and Creative WebPhone does not periodically display
LISTEN, the remote party’s Voice Activation Level or MIC
volume is not set correctly. Use the TXT button to launch the Text
Board and tell them to adjust their MIC and/or Voice Activation
Level.
3. The remote party cannot hear you
If Creative WebPhone always displays LISTEN, the remote party’s
MIC volume is too high and/or their Voice Activation Level is set
incorrectly so their Creative WebPhone cannot detect silence and is
constantly transmitting (not giving you an opportunity to talk). If
this is not the case and Creative WebPhone displays IN USE but
never TALK when you speak into the microphone, increase your
MIC volume and check your Voice Activation Level to verify
Creative WebPhone can detect your voice. If Creative WebPhone
does display TALK when you speak into the microphone and
LISTEN when the remote party speaks and the remote party still
cannot hear you, the remote party’s speaker volume is probably not
set correctly. Use the TXT button to launch the Text Board and tell
raise their speaker volume.
For additional information, see the NetSpeak home page, at
16
No part of this publication may be reproduced or transmitted in any form or
by any means without the prior written consent of Creative Technology Ltd.
Copyright © 1996 Creative Technology Ltd. All rights reserved.
Webphone is a trademark of the NetSpeak Corporation.
Real Audio is a trademark of Progressive Networks.
Sound Blaster is a registered trademark of Creative Technology Ltd.
All other products are trademarks or registered trademarks of their respective
owners.
17
Plug and Play
Installation Tips
DOS/Windows 3.1x
Welcome to the world of Plug and Play (PnP).
If you are going to install your Creative PnP card in a PnP system
personal computer and the card will “play” shortly after the system
reboots.
such as DOS/Windows 3.1x, you need to use Creative PnP
Configuration Manager (CTCM) and Creative PnP Configuration
Utility (CTCU).
CTCM and CTCU in your system. We have also provided some
information here, from page 12 to page 17, to help you understand
basic PnP concepts as well as Creative’s PnP solution for non-PnP
installation problems, just flip to the last section which starts from
page 17.
The information here is organized into the following sections:
❑ Installing CTCM & CTCU
❑ Using CTCM
❑ Using CTCU
❑ The CTCU Interface
❑ PnP Concepts
❑ PnP in DOS/Windows 3.1x
❑ Creative’s Approach to PnP
❑ Common Questions and Answers
1
Insta lling CTCM & CTCU
To install Creative PnP Configuration Manager (CTCM) and Creative
PnP Configuration Utility (CTCU) in DOS/Windows 3.1x:
1. Load the installation CD-ROM into your CD-ROM drive.
2. Exit to DOS if you are in Windows 3.1x.
3. At the DOS prompt, change to the drive containing your
CD-ROM. For example, type D: and press <Enter>.
4. Type D:\ENGLISH\WIN31\CTCM\INSTALL
5. Follow the instructions on the screen to complete the
installation.
The installation program will install CTCM as a DOS device driver by
adding the following line to the CONFIG.SYS file:
DEVICE=<C:\CTCM>\CTCM.EXE
where <C:\CTCM> is the directory where you have installed CTCM.
This CTCM statement will be placed before all the statements that
load other low-level device drivers (such as CTSB16.SYS and
SBIDE.SYS) so that your Creative PnP cards will be configured
before these device drivers try to use them.
If you add this line to CONFIG.SYS manually, please make
sure that this line is placed after the statement (if any) that loads
the other PnP configuration manager in your system.
The installation program will also add the following lines to the
AUTOEXEC.BAT file:
SET CTCM=<C:\CTCM>
<C:\CTCM>\CTCU /S /W=<C:\WINDOWS>
where <C:\CTCM> and <C:\WINDOWS> are the directories where
your CTCM/CTCU and Windows 3.1x files are installed respectively.
2
After the installation, CTCM and CTCU will be invoked each time
you boot your system. CTCM will scan for and configure any
unconfigured Creative PnP cards. CTCU will run in silent mode and
update the parameters needed by your Creative and Windows drivers.
It will also update the BLASTER environment variable if it detects a
Creative audio card in the system.
For more details on how the CTCM and CTCU commands work,
please read the sections “Using CTCM” in page 3 and “Using CTCU”
in page 4.
Using CTCM
After booting your system, you may want to configure a Creative PnP
card again. You can do so by running Creative PnP Configuration
Manager (CTCM) from the DOS prompt:
1. Exit to DOS if you are in Windows 3.1x.
2. Change to the directory of your CTCM files. The default
directory is C:\CTCM.
3. Type CTCM and press <ENTER>.
CTCM will configure your Creative PnP card(s) and update the
BLASTER environment variable if it detects a Creative audio
card in your system.
CTCM configures Creative PnP cards only. But it can work
with or without another PnP configuration manager installed in
the same system. Just make sure that the statement which
invokes CTCM in your CONFIG.SYS file is placed AFTER
the statement that calls the other configuration manager.
3
Using CTCU
Creative PnP Configuration Utility (CTCU) allows you to view, free
or re-allocate resources reserved for a card. So you should run
Creative PnP Configuration Utility (CTCU) when one of the
following situations happens:
❑ Your PnP cards’ settings do not work properly.
For example, some systems do not support high DMA (Direct
Memory Access) and one of your PnP devices is set to use high
DMA. Then you need to run CTCU to select another set of
configuration which does not use high DMA.
❑ You have changed the resource settings of your legacy cards.
❑ You have removed a legacy card from your system.
CTCU does not access the resource settings database used by
Intel Configuration Manager (ICM). So, do not use CTCU to
change or disable your card settings if you already have ICM
installed. Use ISA Configuration Utility (ICU) instead. For
more details, please refer to the section “PnP in DOS/Windows
3.1x” in page 14.
To run CTCU in DOS/Windows 3.1x:
1. Exit to DOS if you are in Windows 3.1x.
2. Change to the directory where your CTCM and CTCU
programs are installed. The default directory is C:\CTCM.
3. Type CTCU and press <ENTER>.
The CTCU interface (see Figure 1) will appear.
The CTCU command has two optional switches: /S and
/W=C:\<WINDOWS>. You can type it in the following way:
CTCU /S /W=<C:\WINDOWS>
where <C:\WINDOWS> is the directory where your Windows 3.1x
files are installed and the switches are as follows on the next page.
4
Parameter
/S
Description
Notifies CTCU to run in silent mode. This
means that CTCU will not display any messages
or screens. It will simply update the parameters
required by the Creative drivers. If you do not
use the /S switch, CTCU will run in full-screen
mode (see Figure 1).
/W
Informs CTCU to update the PnP hardware
information of your Windows drivers in the
SYSTEM.INI file. If you do not use this switch,
CTCU will prompt you to enter the name of the
directory where your Windows files can be
found.
The CTCU Inte rfa c e
When you run CTCU in full-screen mode, you can pull down the menu
to select one of the following sections:
❑ PnP Cards section
❑ Legacy Cards section
❑ System Devices section
❑ PCI Devices section
You can use your mouse or keyboard to move around and select an
item or action in CTCU.
Mouse Action
❑ To pull down the CTCU menu or select an item in the menu or
box using your mouse, click on the item.
Keyboard Action
❑ To pull down the CTCU menu using your keyboard, press
<ALT> followed by a key.
For example, to pull down the Menu, press <ALT, M>.
❑ To select an item in a menu or box, use the arrow keys to move
your screen cursor to that item.
5
❑ To move your screen cursor from box to box within the same
window, press <TAB>. To see more details about the item,
double-click the item or press <ENTER> after you have moved
your screen cursor to that item.
The instructions in the following sections are written with the
assumption that you will use your mouse in CTCU.
PnP Ca rds Se c tion
You can use this section to view the resource settings of the
PnP cards in your system and change the settings of Creative
PnP cards only.
When you select the PnP Cards section from the CTCU menu, the Plug
and Play window will appear, listing the PnP cards in the system.
Choosing a card here will, in turn, display a list of logical devices on
that particular card.
To view the resources for a PnP device, double-click the device you
want. Alternatively, select the device from the list and then click the
Resources button. The Resources window will appear.
Re sourc e s Wind ow
The Resources window displays the current resource settings of a
particular logical device. The settings shown may include input/output
(I/O) ranges, interrupts, Direct Memory Access (DMA) channels and
32-bit memory ranges, depending on the PnP card you have and the
configuration chosen.
To change the resource configuration, click the down arrow next to the
Configuration box and then select a suitable configuration which has
all the settings that your card needs.
To disable a logical device, click the Disable checkbox. A mark will
appear in the box, informing CTCM not to configure this device the
next time it runs.
6
Re c onfig ure Button
To view or change a resource setting, double-click the setting you
want, or alternatively, select the setting and then click the Reconfigure
button in the Resources window. Depending on the setting that you
have chosen, one of the following windows will appear:
❑ I/O Range window
❑ Interrupt window
❑ Direct Memory Access window
❑ Memory Range window
The I/O Range window displays the current I/O resource setting and a
list of possible settings. To change this setting, select one from the list.
Make sure it will not conflict with the other cards’ settings. Then
double-click the new setting or click the OK button.
The Interrupt window displays the current interrupt resource setting
and a list of possible settings. To change this setting, select one from
the list. Make sure that it will not conflict with the other cards’
settings. Then double-click the new setting or click the OK button.
The Direct Memory Access window displays the current DMA
resource setting and a list of possible settings. To change this setting,
select one from the list. Make sure it will not conflict with the other
cards’ settings. Then double-click the new setting or click the OK
button.
The Memory Range window displays the current 32-bit memory
resource setting and a list of possible settings. To change this setting,
select one from the list. Make sure it will not conflict with the other
cards’ settings. Then double-click the new setting or click OK.
Each of these windows has a Conflicting Devices message box
which will inform you of any hardware conflicts that may
result from the settings you have just selected for your card.
To see the list of settings available in each window, click the
down arrow on the right-hand side of the Choices box.
7
Te st Button
Once you have reconfigured the resource settings of your card, select
the setting and click the Test button in the resources window. CTCU
will test the settings allocated to your device and inform you of the
outcome.
If the testing is not successful, you should reconfigure and test the
settings again.
CTCU supports the testing of Creative’s audio and wavetable
devices only.
Le ga c y Ca rds Se c tion
You can use this section to enter, view or change the resource
settings of all the legacy (non-PnP) cards in your system.
When you select the Legacy Cards section from the CTCU menu, the
Legacy window will appear, displaying the resources taken up by the
legacy cards in your system. You can view, alter or add a legacy
(non-PnP) card’s resource settings by clicking one of these buttons
below:
❑ View All button
❑ View button
❑ Add button
❑ Remove button
❑ Change button
Vie w All Button
Clicking this button in the Legacy window opens the View All
window, which lists all the resources you have reserved in your
system.
These resources are grouped by type and displayed in four boxes —
input/output Range (I/O), interrupt (IRQ), Direct Memory Access
channel (DMA), and 32-bit memory range (Mem).
8
Vie w Button
Clicking this button in the Legacy window opens the View window
which lists the resources reserved for a selected legacy card in your
system.
Ad d Button
Clicking this button in the Legacy window opens the Add window
where you can enter the following details for a new or existing legacy
card in your system (if it is not listed in the Legacy Window):
❑ Card Name
❑ Input/Output Range (I/O)
❑ Interrupt (IRQ)
❑ Direct Memory Access channel (DMA)
❑ 32-bit Memory Range (Mem)
You must enter the card’s name in the Card Name field.
The other fields can be left blank if the card does not use that
resource(s).
Re move Button
Clicking this button in the Legacy window removes a selected card’s
settings from your system. Once the settings are removed, you can
proceed to remove the card from your system.
To re-install the same card, you have to enter the card’s original
settings again. Alternatively, you can retain a card’s resource
settings by simply marking the settings for retrieval in the
Change window (refer to the next section).
9
Cha ng e Button
Clicking this button in the Legacy window opens the Change window
which displays the current resources that have been reserved for a
selected legacy card. You can also change any of the resources as well
as the card’s name here.
To store a card’s system settings for future use, select the Card
Removed check box in the Change window and click OK. To
re-use the same resources after re-installing the card, simply
clear the check box to retrieve its original settings.
Be very careful when you add or change resource information
for a legacy card. Verify all the hardware settings of the legacy
cards in your system. Filling in incorrect data may reserve
resources which will not be used by any device. In addition,
CTCM would not be informed of resource(s) actually reserved
by the legacy card. This may in turn lead to resource conflicts.
Syste m De vic e s Se c tion
You can use this section to view but not change the resource
settings of the system devices in your computer.
When you select the System Devices section from the CTCU menu,
the System Device Resources window appears, listing all the
resources used by your system devices.
These resources are grouped by type and displayed in four boxes —
input/output range (I/O), interrupt (IRQ), Direct Memory Access
channel (DMA) and 32-bit memory range (Mem).
10
PCI De vic e s Se c tion
You can use this section to view but not change the resource
settings of the PCI devices in your computer.
When you select the PCI Devices section from the CTCU menu, the
PCI Devices window appears. You can view one or all of existing PCI
cards' resource settings by clicking one of these buttons:
❑ View All button
❑ View button
Peripheral Component Interconnect (PCI) local bus is a newly
developed bus system that utilizes a 33MHz 32-bit data path.
This bus architecture transfers data at a much faster rate than
standard ISA bus.
Vie w All Button
Clicking this button in the PCI Devices window opens the View All
window, which lists all the resources used by the PCI cards in your
system.
Vie w Button
Clicking this button in the PCI Devices window opens the View
window which lists the resources reserved for a selected PCI card in
your system.
11
PnP Conc e pts
When you add a hardware card to your personal computer (PC), you
must reserve some system resources — such as input/output address
spaces, interrupts, Direct Memory Access channels or memory spaces
— for the card. You must also make sure that there is no hardware
conflict, that is, the resources reserved by one card are not used by
another card in the same system.
Before Plug and Play (PnP) was introduced, you can reserve system
resources only by manually changing the settings of some dip switches
or jumpers on a legacy (non-PnP) card. This can be quite difficult
since you have to understand how the hardware settings correspond to
the system resources that your card requires. It can also be very tedious
since you may need to change the dip switch or jumper settings several
times before your card can be configured without any hardware
conflict.
With the emergence of Plug and Play (PnP), a revolutionary design
philosophy and a new PC architecture specification finalized recently,
the PC, hardware cards, drivers and the operating system can now
work together without such “user intervention”.
You no longer need to change any hardware settings on your card
before it can work properly in a PC. Instead, a PnP BIOS or software
would find out the types of resources each card needs and allocate the
resources accordingly.
Generally, a PnP card requires one of the following to work:
❑ PnP System BIOS
❑ PnP Operating System
❑ PnP Configuration Drivers and Utilities
The PnP BIOS specification went through several revisions.
The version 1.0a specification was finalized in May 1994, with
further clarifications documented in October 1994. As a result,
older PnP systems shipped are not fully compliant with this
specification. So, there are some compatibility problems. For
more details, please read the section “PnP in DOS/Windows
3.1x” on page 14.
12
PnP Syste m BIOS
The PnP system BIOS is the lowest level of your PnP system. Its main
functions are to provide information on the resource settings of your
system devices and to configure PnP cards.
Some PnP system BIOS configure PnP cards automatically. Other
BIOS give you an option in their setup utilities to disable their PnP
configuration capability. Please refer to your system manual for more
details.
PnP Ope ra ting Syste m
A PnP operating system provides a fully PnP user environment. It can
support PnP cards on its own, with or without a PnP system BIOS. Its
main functions are to determine which resources have been reserved
by the legacy and PnP cards in your system, and then dynamically
allocate free resources to newly added PnP cards.
Windows 95 is an example of a PnP operating system. When you
install or upgrade to Windows 95 for the first time, it will
automatically determine the resource settings of the existing cards in
your system and allocate other resources to new PnP cards.
When you add a legacy card later, however, you will need to run the
“Add New Hardware” wizard in Control Panel so that Windows 95
can detect this card. To avoid any conflicts that may be introduced by
the hardware settings of this new legacy card, Windows 95 may also
re-assign different resources to existing PnP cards.
13
PnP Configura tion Drive rs a nd Utilitie s
If you do not have a PnP operating system, you need to install a PnP
configuration driver and utility to perform the allocation and
configuration functions of a PnP operating system.
A PnP configuration driver determines the resource settings of all your
system devices and legacy cards, configures PnP cards, and provides
relevant configuration information to other drivers or applications that
access your PnP cards.
A PnP configuration utility allows you to view, enter or change the
resource settings of the PnP and legacy cards in your system. The new
or changed settings are then used by the PnP configuration driver to
configure new PnP cards.
Intel Configuration Manager (ICM) and ISA Configuration Utility
(ICU) are examples of a PnP configuration driver and a PnP
configuration utility. For more details, please read the next section
“PnP in DOS/Windows 3.1x” .
PnP in DOS/ Windows 3.1x
DOS/Windows 3.1x is not a PnP operating system. So, to configure
PnP cards, you need to install a PnP configuration driver and a PnP
configuration utility.
Currently, a generic set of PnP configuration drivers and utilities that
you can find in the market for the DOS/Windows 3.1x environment is
ICM. Consisting of Intel Configuration Manager (ICM) and ISA
Configuration Utility (ICU), this driver and utility set was developed
by Intel Corporation as an interim solution to facilitate PnP
configuration when a PnP operating system is not available. It may
come pre-installed in your PC or bundled with your PnP cards.
14
However, due to the compatibility problem mentioned earlier (please
refer to the note in the section “PnP Concepts on page 12), you may
encounter one of the following error message or problems when you
use ICM version 1.43 to configure your PnP card:
❑ “Error: Failed NVS write, Error=82h”
❑ Failure to detect PnP BIOS machine
❑ Failure to assign new configuration to PnP card
And ICM may not be able to configure your PnP card properly.
Cre a tive ’s Approa c h to PnP
To solve problems similar to those mentioned in the previous section,
we have developed a DOS-based PnP configuration driver and utility
for the DOS/Windows 3.1x environment. They are called Creative
PnP Configuration Manager (CTCM) and Creative PnP Configuration
Utility (CTCU).
CTCM can be loaded as a device driver through a statement in the
CONFIG.SYS file. It can also be run from the DOS prompt. It
configures Creative PnP cards only and provides configuration
information to other drivers or DOS applications.
CTCU is used when your DOS/Windows 3.1x system does not have
ICM and ICU. It allows you to perform the following functions on the
devices in your system:
❑ Enter, view, change or remove the settings of legacy cards
❑ View, change, or disable the settings of Creative PnP cards
❑ View the settings of system devices and non-Creative PnP
cards
15
There are several reasons why we offer CTCM and CTCU:
1. CTCM provides a consistent method for configuring all
Creative PnP cards. It works with or without PnP BIOS or
ICM. If your PnP BIOS or ICM has already configured your
PnP card(s), CTCM will simply retain those settings.
2. If the PnP BIOS or ICM did not configure your Creative PnP
cards properly, due to incompatibility problems similar to
those mentioned in the section “PnP in DOS/Windows 3.1x” in
page 14, CTCM may be able to allocate resources to these
cards.
3. You need not reboot your system after using CTCU to change
Creative PnP card settings, if you do not have any DOS device
drivers (e.g., SBIDE.SYS or CTSB16.SYS) loaded. You only
need to run CTCM to reconfigure the card. This is possible
because CTCM can be activated from the DOS prompt, unlike
ICM.
Limita tions of CTCM a nd CTCU
If you use a non-PnP operating system like DOS/Windows 3.1x and
do not have a PnP BIOS or ICM, your PnP card works like a
software-configurable card.
In such an environment, CTCM needs to know which resources have
been reserved by all the legacy and PnP cards, and system devices in
your system before it can allocate conflict-free resources to your new
Creative PnP card.
CTCM can get the resource settings of PnP cards and system devices
from the PnP cards and BIOS. But you need to use CTCU to enter the
resource settings of all the legacy cards in your PC, and then run
CTCM to configure your Creative PnP card.
You may still encounter hardware conflicts if the resource settings
specified through CTCU are incomplete or wrong. If this happens, use
CTCU to select a different group of resources for the Creative PnP
card that caused the conflict. You may need to try a few combinations
until you find one that works. This can be tedious, but it is easier than
the legacy way of changing dip switches or jumpers.
16
Comm on Que stions a nd Answe rs
This section gives the answers to some common questions that you
may have while installing a Creative PnP card in the DOS/Windows
3.1x environment.
Ge ne ra l Que stions
Question
I have a PnP BIOS as well as a PnP operating system or
a PnP configuration driver and utility. Which one
should I use to configure my PnP card?
Answer
If you have a PnP operating system or a PnP
configuration driver and utility, it is better to let your
PnP operating system or configuration driver configure
your PnP card. Try to set your BIOS so that it will not
configure PnP cards since it may not have access to the
hardware setting information of your legacy (non-PnP)
cards and thus may give your PnP card some settings
that would conflict with those of existing legacy cards.
ICM (or othe r Configura tion Ma na ge r) Que stions
Question
Must I remove ICM (or another configuration
manager) in order to use CTCM?
Answer
No, you do not have to remove ICM (or another
configuration manager) to use CTCM. If both CTCM
and ICM are installed in your system, just make sure the
after the ICM statement.
Question
Answer
What should I do if I cannot configure my Creative PnP
card using ICM?
If you cannot configure your PnP card using ICM, try
removing ICM. Then use CTCU and CTCM to change
and reconfigure your card settings. For more details on
using CTCU or CTCM, please refer to the sections
“Using CTCM” in page 3 and “Using CTCU” in page 4.
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CTCU Que stion
Question
Can I run CTCU to change or disable my card settings
if I have ICM in my system?
Answer
No, do not use CTCU to change or disable your card
settings since CTCU does not access or update the
resource settings database used by ICM.
You should use ICU instead to change or disable your
card settings if ICM is already loaded into your system.
CTCM Que stions
Question
How do I use CTCM to configure both legacy and PnP
cards in DOS/Windows 3.1x?
Answer
First, run CTCU to add the information on the hardware
resource used by your legacy cards. Next, run CTCM to
configure your PnP card.
Alternatively, if you do not know your legacy cards’
settings, use CTCU to change the settings of your PnP
card. Then run CTCM and test whether your card works
properly. This is a trial-and-error method since CTCM
will not be “informed” about the resources that have
been reserved by your legacy cards. You may need to
try different combinations of settings before you can
configure your PnP cards successfully, without any
hardware conflicts with existing cards.
For more details on using CTCU or CTCM, please refer
to the sections “Using CTCM on page 3 and “Using
CTCU on page 4.
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Question
Answer
My system hangs or reboots whenever I load CTCM.
What should I do?
The memory area of your PnP BIOS machine is
probably mapped by EMM386 using the HIGHSCAN
option and thus, can get corrupted easily. When it does,
CTCM will not work properly.
To solve this problem, remove the HIGHSCAN option
in the EMM386 statement in the CONFIG.SYS file.
For example, change the statement
DEVICE=<C:\dir>\EMM386.EXE HIGHSCAN
<other parameters>
to
DEVICE=<C:\dir>\EMM386.EXE
<other parameters>
where <C:\dir> is the directory in which your EMM386
program is installed and <other parameters> are the
other parameters in the EMM386 statement.
19
No part of this publication may be reproduced or transmitted in any form or by any means without the prior
written consent of Creative Technology Ltd.
Copyright 1996 Creative Technology Ltd. All rights reserved.
Microsoft, MS-DOS, Windows 3.1x, and Windows 95 are trademarks of Microsoft Corporation.
All other products are trademarks or registered trademarks of their respective owners.
20
Notes for WaveSynth/WG Users
For the past few years, hardware wavetable synthesis has been the high-end
alternative to FM synthesis for audio reproduction in personal computers.
With ever-increasing CPU power and Intel’s new multimedia-extended
instructions, software wavetable synthesis is now feasible and can be
powerful. This is why we have introduced our software wavetable
synthesizer, Creative WaveSynth/WG. Since the technology is relatively
new, it currently has some limitations.
Due to these limitations, it is necessary to have two modes of operations for
Creative’s sound system — full-duplex and half-duplex modes. Each mode
caters to different needs but has some constraints (which are explained in this
leaflet). Thus, you should select the mode that suits your needs.
The following constraints apply in both full-duplex and half-duplex modes:
❑ You cannot record a WaveSynth/WG MIDI playback because
currently, the Sound Blaster hardware and driver do not support this.
❑ While WaveSynth/WG is playing a MIDI file, you cannot enable
Creative Mixer’s LED display. And vice versa.
Some of the constraints explained in this leaflet may not apply to your
audio card. For details, refer to the Readme file in you audio package.
Full-Duple x Mode
When you select this mode, you can play and record audio data concurrently.
But there are some constraints in this mode:
❑ If you want to play back and record concurrently, you can only do so
using uncompressed wave files, that is, Pulse Code Modulation
(PCM) data.
❑ While WaveSynth/WG is playing a MIDI file, you cannot do a wave
(including DirectSound) playback at the same time.
❑ You cannot add reverb to a wave (including DirectSound) playback.
❑ Since WaveSynth/WG outputs sounds at 22 kHz, if you are recording
a wave file at any other sampling rate, WaveSynth/WG cannot play a
MIDI file because the sampling rates for both playback and recording
must be the same.
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For some audio cards, WaveSynth/WG can output sounds at
44 kHz if you select this option in the WaveSynth/WG control
panel.
In addition, for Sound Blaster cards that use one 8-bit and one 16-bit DMA
channels for either playback or recording, the following constraints also apply:
❑ while you are recording a 16-bit wave file, WaveSynth/WG cannot
play a MIDI file;
❑ while WaveSynth/WG is playing a MIDI file, you can record only an
8-bit wave file;
since WaveSynth/WG must play back through the 16-bit DMA channel.
If audio playback or recording is too slow (for example, resulting in
clicking sounds heard during playback), try to reduce the sampling
rate to improve performance.
Ha lf-Duple x Mode
When you select this mode, you can do a wave (including DirectSound)
playback while WaveSynth/WG is playing a MIDI file. But there are some
constraints in this mode:
❑ You cannot play an audio file and record another one at the same time.
❑ Creative FastSpeech playback is not supported.
❑ Wave playback is restricted to the sampling rate conversions that
Microsoft’s Audio Compression Manager (ACM) supports. ACM
will do the necessary sampling rate conversion during playback.
Thus, if you do not have ACM, you cannot play 8 kHz wave files.
❑ You cannot play wave files when Creative Mixer’s LED is active
because LED is doing recording.
(To disable LED, refer to Creative Mixer’s online help.)
❑ The Volume Unit display of Microsoft Mixer is not available.
No part of this publication may be reproduced or transmitted in any form or by any means without the
prior written consent of Creative Technology Ltd.
Copyright © 1997 Creative Technology Ltd. All rights reserved.
Sound Blaster is a trademark of Creative Technology Ltd.
Microsoft, MS-DOS, Windows 3.x, and Windows 95 are trademarks of Microsoft Corporation.
All other products are trademarks or registered trademarks of their respective owners.
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