RCA VISYS H5450 User Manual
TM  
4 Line  
Accessory Handset  
User’s Guide  
Please read this manual before  
operating this product for the first time.  
Model H5450  
Important Information  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference;  
and (2) This device must accept any interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are de-  
signed to provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).  
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.  
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also,  
the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is avail-  
able from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.  
Hearing Aid Compatibility  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
US NUmber iS located oNthe cabiNet bottom  
reN NUmber iS located oNthe cabiNet bottom  
Licensing  
Licensed under US Patent 6,427,009.  
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Important Information  
FCC RF Radiation Exposure Statement  
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be  
installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be  
co-located or operated in conjunction with any other antenna or transmitter.”  
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied  
with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.  
CAUTION:  
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IMPORTANT  
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SERvICEABLE PARTS INSIDE.  
REFER SERvICINg TO  
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INSTRUCTIONS  
ACCOMPANYINg  
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SEE MARKINg ON BOTTOM / BACK OF PRODUCT  
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Introduction  
Introduction  
CAUTION: When using telephone equipment, there are basic safety instructions that  
should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided  
with this product and save them for future reference.  
Congratulations on your purchase of the RCA H5450 Cordless Handset which is  
designed to be used only with the RCA 25450 Telephone System. The RCA 25450  
Telephone System was built to satisfy a variety of business and residential needs. A  
prominent feature of the RCA 25450 is the two-way radio which gives you the flex-  
ibility to add remote handset phones anywhere there is an A/C electrical outlet.  
The RCA 25450 Telephone System functions like a PBX office system. Calls are  
handled in a way that offer similar privacy.  
This user’s guide will cover the basics to get you started, explain the advanced  
features of the Cordless Handset, and show you how to tailor the RCA H5450 to your  
specific needs.  
To get the most from your new phone, we suggest that you take a few minutes right  
now to read through this user’s guide.  
NOTE: The ringer timing in this system may ring in a different sequence than other types of  
phone systems connected to the same line(s).  
IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the  
standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is  
calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.  
IMPORTANT: Because cordless phones operate on electricity, you should have at least one  
phone in your business or home that isn’t cordless, in case the power goes out.  
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Table of Contents  
headSet jack......................................................................................................19  
Mute...................................................................................................................19  
hold ..................................................................................................................19  
exit Button ........................................................................................................19  
Important InformatIon .............................................................................2  
EquIpmEnt approval InformatIon ..............................................................2  
IntErfErEncE InformatIon..........................................................................3  
HEarIng aId compatIbIlIty ........................................................................3  
lIcEnsIng .................................................................................................3  
fcc rf radIatIon ExposurE statEmEnt .....................................................4  
IntroductIon ............................................................................................5  
Important InstallatIon InformatIon...........................................................8  
Safety PrecautionS ..............................................................................................8  
inStallation GuidelineS........................................................................................8  
parts cHEcklIst........................................................................................9  
cordlEss HandsEt InstallatIon ...............................................................10  
inStallinG the charGinG cradle and ac adaPtor...........................................10  
inStallinG the cordleSS handSet Battery ........................................................10  
inStallinG the charGinG cradle Wall Mount.................................................11  
rEgIstErIng tHE cordlEss HandsEt...........................................................12  
cordlEss HandsEt layout .......................................................................15  
cordlEss HandsEt cHargIng cradlE layout.............................................16  
fEaturEs................................................................................................17  
lcd diSPlay........................................................................................................17  
end/PoWer Button ............................................................................................17  
talk Button........................................................................................................17  
left and riGht Soft ButtonS ............................................................................18  
Menu SySteM (adjuSt SettinGS and reGiStration)........................................18  
redial Soft Button............................................................................................18  
Pre-dialinG........................................................................................................18  
naviGation Button.............................................................................................18  
SPeaker Button..................................................................................................18  
voice Mail Button  
............................................................................19  
voice Mail indicator liGht ...............................................................................19  
intercoM Button................................................................................................20  
call forWardinG ...............................................................................................20  
conference callinG...........................................................................................20  
Second incoMinG call.......................................................................................20  
caller id ...........................................................................................................20  
call WaitinG......................................................................................................21  
extenSion GrouPS ..............................................................................................21  
usIng your rca 25450 pHonE systEm .................................................22  
MakinG a call ...................................................................................................22  
receivinG a call ................................................................................................25  
endinG a call ....................................................................................................26  
SWitchinG BetWeen audio ModeS.....................................................................26  
PuttinG call(S) on hold ...................................................................................26  
call WaitinG......................................................................................................27  
Mute...................................................................................................................27  
advancEd functIons, systEms and sEttIngs .............................................28  
tranSferrinG a call to another extenSion......................................................28  
intercoM callS ..................................................................................................29  
end an intercoM call .......................................................................................30  
iGnore and override an incoMinG line or intercoM call ..............................30  
voice Mail (vM)...............................................................................................31  
confiGure vM...................................................................................................31  
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Table of Contents  
voice Mail Box ManaGeMent oPtionS.............................................................32  
voice Mail Box ManaGeMent oPtionS (offSite)..............................................34  
acceSS voice Mail.............................................................................................35  
acceSS vM (offSite location)..........................................................................39  
directory............................................................................................................41  
clear all ...........................................................................................................44  
three-Way conference callS ..........................................................................44  
call loG.............................................................................................................46  
Menu SySteM .....................................................................................................49  
Sound.................................................................................................................50  
Phone SettinGS...................................................................................................53  
dialinG Prefix ....................................................................................................53  
area codeS ........................................................................................................54  
call forWardinG ...............................................................................................56  
extenSion GrouP SettinG...................................................................................57  
auto or Manual line Selection SettinGS .......................................................59  
Second incoMinG call (2nd call alert) ........................................................60  
headSet and Belt cliP oPeration......................................................................61  
rePlacinG the BatterieS.....................................................................................62  
Cordless Handset Battery....................................................................................62  
Handset Memory Retention ..............................................................................62  
Battery Safety Precautions.................................................................................63  
otHEr InformatIon.................................................................................64  
diSPlay MeSSaGeS ..............................................................................................64  
Sound SiGnalS ...................................................................................................65  
troublEsHootIng tIps..............................................................................65  
caller id ...........................................................................................................66  
telePhone ...........................................................................................................66  
General Product care ......................................................................................68  
cauSeS of Poor recePtion.................................................................................68  
interference inforMation ..................................................................................69  
sErvIcE ..................................................................................................70  
lImItEd Warranty ..................................................................................71  
Wall mountIng brackEt tEmplatE for cordlEss HandsEt ........................73  
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Impotrant Installation Information  
Important Installation Information  
Safety Precautions  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.  
• Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network.  
• Use caution when installing or modifying telephone lines.  
• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.  
Installation Guidelines  
• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting.  
• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.  
• Avoid areas of excessive moisture or extremely low temperature.  
• Avoid dusty locations.  
• Avoid other cordless telephones or personal computers.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with TVs, microwave ovens, and VCRs. To  
minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such  
interference continues, move the cordless telephone farther away from appliances. Certain other communications devices may also use the 900 MHz frequency  
for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference,  
please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 900 MHz frequency  
for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless  
telephone systems.  
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Connections and Setup  
Parts Checklist  
Make sure your package includes the following items:  
Belt Clip  
Charging  
Cradle  
REDIAL  
MENU  
B
Charging  
Cradle Bracket  
Charger/AC Adapter  
Cordless  
Handset  
Battery Pack  
Battery Compartment Cover  
ꢇ
Connections and Setup  
Cordless Handset Installation  
Cradle  
Installing the Charging Cradle and AC Adaptor  
Plug the transformer end of the AC Adaptor into a standard AC electric power out-  
let, plug the other end into the “Power 5.5VDC In” jack on the back of the Charging  
Cradle.  
Installing the Cordless Handset Battery  
1. Locate the back cover and battery pack packaged separately from the Handset.  
2. Insert the battery pack and connect the plug on the battery pack to the jack  
inside the compartment. Use only the supplied RCA Nickel Metal Hydride  
(Ni-MH) battery.  
NOTE: It is important to maintain the polarity (black and red wires) to the jack inside the  
compartment. To ensure proper battery installation, the connector is keyed and can be  
inserted only one way.  
Handset  
Battery  
Black  
Wire  
3. Close the battery compartment by pushing the back cover up until it snaps into  
place.  
4. Place the handset in the charging cradle. Charge the battery for 12 hours before  
the first use.  
NOTE: Allow the handset battery to properly charge (for 12 hours) prior to first use or when  
you install a new battery pack. If you do not properly charge the phone, battery performance  
will be compromised.  
NOTE: The Cordless Handset may feel warm to the touch after charging.  
Back Cover  
10  
Connections and Setup  
Installing the Charging Cradle Wall Mount  
Choose a mounting location at least 10-1/2” clearance above the top screw hole.  
1. Cut out the Charging Cradle Wall Mount Template. See page 71.  
2. Hold the template against the wall and mark the mounting screw positions.  
3. Drill holes in wall using appropriate size drill bit.  
Insert  
tabs here  
4. Insert anchor screws into the wall. We recommend #8 pan head screws. Allow  
3/16” space between screw heads and wall.  
Leave 3"  
from here  
to plug  
5. Press the AC adapter cord in the cord channel of the wall bracket. Allow approxi-  
mately 3” of cord past the end of the channel.  
6. Insert the round connector on the AC adapter cord into the connection on the  
bottom of the charging cradle.  
7. Insert the front tabs of the bracket in the square holes of the charging cradle.  
Swing the cradle down to snap it in place. Make sure the AC adapter cord is not  
pinched between the cradle and the mount.  
Cord Channel  
8. Mount the assembly to the wall.  
Mounting Surface  
3/16"  
9. Plug the AC Adapter into a power outlet.  
10. Insert the Cordless Handset into the cradle. Charge the battery for 12 hours  
before the first use.  
Loop inside  
to prevent  
pinching  
11  
Registering the Cordless Handset  
Registering the Cordless Handset  
Cordless handsets must be registered with the Base Unit before use. If the Cordless  
Handset was purchased with the Base Unit as a system, the Cordless Handset has  
already been registered. The ID will be displayed when the Cordless Handset is pow-  
ered on. If the Cordless Handset has not been registered or the registration has been  
deleted, the display shows “Please register”.  
NOTE: You must program both the Base Unit and the Cordless Handset to register the  
handset. Have both units ready to program as you must complete registration of the handset  
within 30 seconds after programming the Base Unit.  
1. On the Base Unit, press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Registration” appears on the display.  
3. Press the  
soft button.  
4. “Register HS” appears on the display. Have the Cordless Handset ready to  
program.  
5. Press the  
soft button.  
6. The display will show “Press REGISTER in HS menu options.” A 30 second timer  
will begin at this point. If the registration process is not completed in this time,  
the process will be canceled.  
7. On the Cordless Handset, press the  
soft button.  
8. Press 5 or 6on the Navigation button to scroll through the options until  
“Registration” appears on the display.  
9. Press the  
soft button.  
10. “Register HS” appears on the display.  
1ꢀ  
Registering the Cordless Handset  
11. Press the  
soft button.  
12. The Cordless Handset will link to the Base Unit at this time.  
13. When finished, the Cordless Handset display will show “Registration completed”.  
The new ID number is shown on the first line of the Cordless Handset display.  
14. Repeat the steps for each Cordless Handset to be registered.  
Deregister Cordless Handset  
You will program the Base Unit and the Cordless Handset to complete the procedure.  
NOTE: Cordless Handsets must be deregistered from the Base Unit before the assigned ID can  
be reused.  
1. On the Base Unit, press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Registration” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Deregister HS” appears on the display.  
5. Press the  
soft button. Have the Cordless Handset ready to program.  
6. The display on the Base Unit will show “Press DEREGISTER in HS menu options.”  
A 30 second timer will begin at this point. If the deregistration process is not  
completed in this time, the process will be canceled.  
7. On the Cordless Handset, press the  
soft button.  
8. Press 5 or 6on the Navigation button to scroll through the options until  
“Registration” appears on the display.  
1ꢁ  
Registering the Cordless Handset  
9. Press the  
soft button.  
10. Press 5 or 6on the Navigation button to scroll through the options until  
“Deregister HS” appears on the display.  
11. Press the  
soft button.  
Deregister HS  
12. The Cordless Handset will link to the Base Unit at this time. The Cordless Handset  
display will show “Deregistration completed,” and return to standby.  
13. Repeat the steps for each Cordless Handset to be deregistered.  
10. If an invalid ID was entered, the display will show “Invalid ID” and return to the  
“Registration” submenu.  
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Features  
Cordless Handset Layout  
Speakerphone  
Antenna  
Voice Mail  
Indicator  
Cordless Handset Receiver  
LCD display  
Soft Button  
Speaker  
Soft Button  
Exit  
Talk  
Navigation Button  
End/Power  
(Volume -/Directory/Caller ID)  
+
Keypad  
Intercom  
Voice Mail  
Flash  
Microphone  
1ꢃ  
Features  
Cordless Handset Charging Cradle Layout  
Contacts  
1ꢄ  
Features  
Features  
LCD display  
Line Handset ID  
Indicator Number  
Battery  
Status  
The LCD display has a LED (Light Emitting Diode) for backlighting. The LED dims after  
10 seconds of inactivity.  
RSSI  
The first line of the display can show the Caller ID, time and date, or can show the  
following status icons from left to right:  
L1  
01  
RSSI (Receive Signal Strength Indicator) - During a call, the number of bars is  
Smith John  
1-315-555-1234  
proportional to the radio signal strength received  
Line Indicators - Indicate the line number(s) being accessed or held.  
Handset ID - Displays a 2-digit Handset ID  
Battery Strength Indicator - Number of bars is proportional to the amount of  
battery time remaining. Indicates charging when in charger cradle  
Caller ID  
Information  
Soft Buttons  
The second and third lines can show status, Caller ID information, message, menu  
selections, or editable characters.  
The last line shows various left and right Soft Button functions.  
End/Power Button  
Press to end a call. Press for 3 seconds to turn the handset power ON or OFF.  
Talk Button  
Press to place a phone call, answer an incoming phone call, or make an intercom call  
through the receiver or headset. The receiver or headset remains in use unless the  
Speaker button is pressed.  
1ꢅ  
Features  
Left and Right Soft Buttons  
The function of each Soft Button changes according to what is shown in the display  
above it. Press to perform the function above the Soft Button.  
MENU System (Adjust Settings and Registration)  
Use the Menu system by pressing the  
soft button to adjust sound set-  
tings, phone settings, and to register Cordless Handsets.  
NOTE: You must exit the Menu System before you can make a call.  
Redial Soft Button  
Allows you to dial the last ten (10) numbers called. You can use the Navigation But-  
ton 5or 6arrows to scroll through the last 10 numbers.  
Pre-Dialing  
Allows you to enter a phone number before accessing a telephone line by pressing  
the Talk or Speaker button.  
Navigation Button  
Arrows on Display Indicate  
Scrolling Available by Using  
Navigation Button  
Press 5or 6to scroll through records and menu selections on the display, adjust  
ringer volume during Standby Mode, and adjust the Cordless Handset receiver,  
Speakerphone or Headset voice volume during a call. Press 3or 4to move the  
cursor on the display during number and name editing, and to access Caller ID or  
Directory functions during Standby Mode.  
VM box # 01  
00 new 00 old  
Play new  
Speaker Button  
Press the Speaker button to activate the Speakerphone and make a call, answer an  
incoming call, or make an intercom call. You can toggle between the speakerphone  
mode and the receiver by pressing the Talk or Speaker buttons. To end a call, press  
the End button.  
1ꢆ  
Features  
Headset Jack  
Allows you to plug in a headset. The headset jack supports a standard 2.5 mm head-  
set plug.  
Mute  
Available through the  
soft button. During a call, allows you to temporar-  
ily turn off the microphone on the Cordless Handset, headset, or speakerphone so  
the person on the line cannot hear you.  
Flash button  
Press to send a signal to a phone line to retrieve a dial tone after you end a call, or  
to perform the call waiting feature provided by local phone companies during a call.  
Hold  
Available through the  
soft button during a call. Allows you to temporar-  
ily suspend a call up to 30 minutes.  
Exit Button  
Returns to the Standby Mode display. Any unsaved changes will be discarded.  
Voice Mail Button  
Allows you to access the Voice Mail system to play new or old messages or to change  
your voice mail options.  
Voice Mail Indicator Light  
Flashes when there are unheard voice mail messages.  
1ꢇ  
Features  
Intercom Button  
Press to place an intercom call to an extension (Cordless Handset ID or Base Unit ID)  
or a Group ID.  
Call Forwarding  
Allows you to forward future incoming calls from your extension to an external  
phone number.  
Call Transferring  
Allows you to move a call from one extension to another.  
Conference Calling  
The conference call function allows a caller from the Base Unit or a Cordless Handset  
to add a third person to a call. The call must include at least one outside line.  
Second Incoming Call  
Alerts you of a new call from a different line by a tone when you are on the phone.  
Allows you to toggle between calls.  
Caller ID  
Contact your local phone company to subscribe to this feature. The phone system  
receives and displays Caller ID information transmitted by your local phone company.  
This information may include the phone number, date and time. The unit can store  
up to 50 calls.  
ꢀ0  
Features  
Call Waiting  
Contact your local phone company to subscribe to this feature. This feature allows you  
to see on the display who is calling when you hear a call waiting tone.  
NOTE: The call waiting tone is audible only to the extension that is on the line. No other extension  
will hear the tone or can answer the call.  
Extension Groups  
This feature allows several Cordless Handset users to be called or paged at the same time  
as one group. The first Handset user to answer receives the call. There are four group ID  
numbers (91-94) available for Cordless Handset users.  
NOTE: The Base Unit always belongs to all groups  
For example, if several Cordless Handset users in a sales department decide to be called  
as a group, each Cordless Handset subscribes to the same group ID number. Outside and  
Intercom calls can be directed to that “sales” group ID number.  
Auto Attendant recordings can also direct calls to Extension Groups. For example, you  
could record an Auto Attendant message to say; “To speak with someone in sales,  
press 91”.  
ꢀ1  
Using Your RCA 25450 Phone System  
Using Your RCA 25450 Phone System  
Your RCA 25450 Cordless Handset comes ready to use unless it was purchased sepa-  
rately from the Base Unit. If purchased separately, it must be registered before use.  
See “Registering Handsets” in this manual. This section details the basic operation  
of the Cordless Handset, including instructions on making, receiving and ending a  
call, call waiting, switching between audio modes, putting a call on hold, muting,  
transferring a call, and using the intercom.  
Making a Call  
Press and hold the End button to turn on the Cordless Handset. You will hear a  
confirmation tone and see the display when the Handset is on. Calls can be made by  
pressing the Talk or Speaker buttons or plugging in a headset.  
Refer to Auto or Manual Line Selection in this User’s Guide for instructions on set-  
ting your Cordless Handset to the Auto or Manual Line Selection Mode.  
Auto Line-Selection Dial  
The Auto Line-Selection Dial function allows the user to dial a phone number with-  
out first choosing a line. An available line is automatically selected.  
1. Press the Talk or Speaker button.  
NOTE: To cancel dialing at any time, press the End button.  
2. The display will show “Press REDIAL or dial number” or the dialing prefix if it is  
enabled via the phone setting menu.  
3. Press the  
soft button to redial the last number called, or enter the  
phone number using the keypad (0–9, *, #).  
4. If the Cordless Handset can not establish a connection to the Base Unit after 15  
seconds, it will show “No connection”. If all usable phone lines are not available,  
it will show “No line is available”. If there are usable phone lines available but all  
system resources are in use, the display will show “System busy”.  
ꢀꢀ  
Using Your RCA 25450 Phone System  
5. Otherwise, it will enter talk mode. The corresponding receiver, headset, or speak-  
erphone will be turned on.  
6. If the Cordless Handset loses the connection with the Base Unit due to interfer-  
ence, it will try to re-establish the connection for 10 seconds and the display will  
show “Re-establishing connection …”  
7. If the connection is re-established, it will enter talk mode. Otherwise, the display  
will show “Connection lost” for 5 seconds and return to the standby screen.  
Manual Line-Selection Dial  
The manual line-selection dial function allows the user to choose a phone line to  
make a call.  
1. Press the Talk or Speaker button. It will show “Connecting …”  
NOTE: To cancel dialing at any time, press the End button.  
2. If the Cordless Handset can not establish a connection to the Base Unit after 15  
seconds, the display will show “No connection”. If all usable phone lines are not  
available, it will show “No line is available”. If there are usable phone lines avail-  
able but system resources are busy, the display will show “System busy”.  
3. Otherwise, the display will show phone lines that are available at the time. Use  
the keypad (1–4) to select a line.  
4. If the phone line selected is unavailable, it will show “Line (1-4) is in use”.  
5. Otherwise, it will enter talk mode and the display will show “Press REDIAL or dial  
number” or the dialing prefix if it is enabled via phone setting menu and the cor-  
responding receiver, headset, or speakerphone will be turned on.  
6. Press the Redial button to redial the last number called, or enter the phone  
number using the keypad (0–9, *, #).  
ꢀꢁ  
Using Your RCA 25450 Phone System  
7. If the Cordless Handset loses the connection with the Base Unit due to interfer-  
ence, it will try to re-establish the connection for 10 seconds and show  
“Re-establishing connection …”  
8. If the connection is re-established, it will enter talk mode. Otherwise, the display  
will show “Connection lost” for 5 seconds and go back to standby screen.  
Pre-Dialing  
The Pre-Dialing function allows you to enter the number before accessing a phone  
line.  
1. To pre-dial a number, enter the phone number using the keypad (0–9, *, #) while  
in Standby Mode.  
2. Use the  
and  
soft button erases the last digit entered. The  
erases the entire line but remains in the pre-dialing mode.  
soft buttons to edit the number entered. The  
soft button  
3. Press the Talk or Speaker button to make auto or manual line-selection dial.  
4. If the dialing prefix function is enabled via phone setting menu, the dialing  
prefix will be inserted before the phone number entered.  
5. Before the auto or manual line-selection dial is made, an incoming call takes  
priority and will cancel the pre-dialing.  
Redial  
The redial function allows the user to dial a number from the last 10 numbers dialed.  
1. To redial a phone number, press the  
ber dialed will be displayed.  
soft button. The last phone num-  
NOTE: if the redial log is empty, it will return to standby display in 5 seconds after displaying  
“Redial log empty”.  
ꢀꢂ  
Using Your RCA 25450 Phone System  
2. Press 5or 6on the Navigation button to scroll through the last 10 numbers  
dialed.  
3. Press the Talk, or Speaker button to make an auto or manual line-selection dial.  
The phone number shown will be sent.  
4. Before the auto or manual line-selection dial is made, an incoming call takes  
priority and will cancel the redial.  
To Delete a Number from the Redial Log  
1. Press the  
2. Press 5or 6on the Navigation button to scroll to the number to be deleted.  
3. Press soft button. Then press the soft button to delete it  
soft button.  
or press the soft button to keep it in the redial log.  
To Save a Number from the Redial Log to the Directory  
1. Press the  
2. Press 5or 6on the Navigation button to scroll to the number to be saved.  
3. Press soft button.  
soft button.  
4. Enter a name, and then save the number. Please refer to Directory section for  
detailed operation.  
Receiving a Call  
1. The Cordless Handset will ring and/or vibrate when a call is received. The display  
will show “Incoming call from line (1-4)”, then Caller ID information if available.  
“Private” or “Unknown” may show on the display if the caller’s information has  
been blocked by the caller or the originating phone company.  
NOTE: If there is more than one incoming call and intercom call for the Cordless Handset,  
only the first call’s information will be shown.  
ꢀꢃ  
Using Your RCA 25450 Phone System  
2. Lift the Cordless Handset from the charging cradle and press the Talk but-  
ton to answer. Press the Speaker button for speakerphone operation. Press the  
soft button to ignore the call.  
NOTE: The  
soft button applies only to the current call.  
3. To switch between handset and speakerphone: press the Speaker button to switch  
to speakerphone; press the Talk button to switch to handset.  
ꢂ. To end the call, press the End button.  
Ending a Call  
To end a receiver call, a headset call or a speakerphone call, press the End button or  
place the Cordless Handset in charging cradle.  
Switching Between Audio Modes  
During a call, you can switch among the following audio modes: receiver call, speak-  
erphone call and headset call.  
1. To switch to receiver call from headset call, unplug the headset.  
2. To switch to headset call from receiver call, plug in the headset.  
3. To switch to receiver or headset call from speakerphone call, press Talk button.  
4. To switch to speakerphone call, press Speaker button.  
Putting Call(s) on Hold  
The hold function allows the user to temporarily suspend a call up to 30 minutes.  
This function is also used when setting up a conference call (Please refer to Three-  
Way Conference Calls for details).  
When a call is on hold, the extension that put the call on hold will remind the user  
with three short beeps every 30 seconds. And the caller will hear pre-recorded hold  
message every 15 seconds (Please refer to Hold Message for details).  
ꢀꢄ  
Using Your RCA 25450 Phone System  
A call on hold can only be taken off hold by the extension that originally put it on  
hold. The system will automatically end the call if the caller hangs up or it has been  
put on hold for more than 30 minutes.  
1. To put a call on hold, press the  
2. Press 5 or 6on the Navigation button to scroll to the “Hold” option.  
3. Press the soft button. The display will show the call on hold and the  
corresponding Line (1-4) button on Base Unit will flash (slow) red.  
soft button.  
4. To take a call off hold, press the corresponding  
soft button.  
5. Press 5 or 6on the Navigation button to scroll to the desired line to unhold.  
6. Press  
soft button.  
NOTE: The Cordless Handset must be within the Base Unit’s coverage area to resume a call.  
Otherwise, it will fail and the display will show “No connection” .  
Call Waiting  
To use this feature, you must subscribe to a Caller ID with a Call Waiting Service.  
When you are on the phone and you are receiving another call, you will hear a tone  
and the display will show who is calling. Press the Flash button to put the person  
whom you are talking to on Hold and answer the incoming call. Press the Flash but-  
ton again to switch between calls.  
Mute  
The Mute function allows a user to temporarily silence the outgoing voice (turn off  
the microphone) during a call.  
1. To mute the call, press the  
current call.  
soft button. Mute is effective only for the  
2. To unmute the call, press the  
soft button.  
ꢀꢅ  
Advanced Functions, Systems and Settings  
Advanced Functions, Systems and Settings  
Transferring a Call to Another Extension  
The Call Transfer function allows the user to move a call from one extension to  
another. There are two types of call transfer: Announced and Unannounced.  
Announced Call Transfer  
Announced call transfer allows the user to talk to the person that will receive the  
transfer before actually transferring the call.  
1. To make an announced call transfer from the Cordless Handset, press the  
soft button.  
2. Press 5 or 6on the Navigation button to locate the “Xfer” option.  
3. Press the  
soft button.  
NOTE: To cancel call transfer at any time, press the  
soft button.  
4. Enter a valid two-digit extension, or extension group using the keypad.  
The Cordless Handset will page the selected extension(s).  
5. If the paging is not answered for 30 seconds, the call transfer will be cancelled,  
and the display will show “Paging out” for a few seconds.  
6. After the paged extension (or one of the paged extensions) picks up and talks,  
end the call to complete the announced call transfer.  
Unannounced Call Transfer  
Unannounced call transfer allows the user to transfer the call without talking to the  
person who will receive the transfer. If an unannounced call transfer is not answered,  
the call will be handled by Auto Attendant if it is turned on. The call will go to Voice  
Mail if Voice Mail is turned on and Auto Attendant is turned off. The call will keep  
ringing if both Auto Attendant and Voice Mail are turned off.  
ꢀꢆ  
Advanced Functions, Systems and Settings  
1. To make an unannounced call transfer, press the  
2. Press 5 or 6on the Navigation button to locate the “Xfer” option.  
3. Press the soft button.  
soft button.  
NOTE: To cancel call transfer at any time, press the  
soft button.  
4. Enter a valid two-digit extension, or extension group using the keypad (0–9, *, #).  
The Cordless Handset will page the selected extension(s).  
5. End the call to complete the unannounced call transfer.  
Intercom Calls  
Intercom calls allow extensions to communicate with each other internally. They can  
be made to a single extension, group, or the Base Unit can page all extensions.  
There are two types of intercom calls between Cordless Handsets:  
One is normal intercom which can be made without the presence of the Base Unit if  
there are no calls held by the Cordless Handset;  
The other is a Base Unit assisted intercom which is made when there are calls held by  
the Base Unit. Base Unit assisted intercom is used to set up a conference call (Please  
refer to Three-Way Conference Calls for details).  
Making an Intercom Call  
An intercom call can be made to a specific extension, or an Extension Group. If an  
intercom call is made to an Extension Group, the first extension to answer will be  
connected.  
1. Press the Intercom button followed by a two-digit Cordless Handset ID (01-16) or  
an Extension Group ID (91–94);  
NOTE: If the Cordless Handset ID entered is not registered, the user will be prompted to re-  
enter a Cordless Handset ID.  
ꢀꢇ  
Advanced Functions, Systems and Settings  
2. If it is a Base Unit assisted intercom call and system resources are busy, the dis-  
play will show “System busy”. Otherwise, the handset receiver or headset will be  
turned on.  
NOTE: To cancel an intercom call at any time, press the End button.  
Receiving an Intercom Call  
1. When an intercom call arrives, the Cordless Handset will ring and/or vibrate. The  
display will show the caller’s Extension ID (00–16).  
NOTE: If there is more than one incoming call and intercom calls for the Cordless Handset,  
only the first call’s information will be shown.  
2. Press the  
ignore the call.  
soft button to turn off the ringer or vibrator if you wish to  
NOTE: The  
function is valid only for the current call.  
3. Press the Talk or Speaker button to answer the intercom call shown in  
the display.  
End an Intercom Call  
To end a receiver call, a headset call or a speakerphone call, press the End button or  
place the Cordless Handset in charging cradle.  
Ignore and Override an Incoming Line or Intercom Call  
Making an Outbound Line Call  
During an incoming or intercom call ring, the user can ignore the call and make an  
outbound line call.  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Line call” appears on the display.  
ꢁ0  
Advanced Functions, Systems and Settings  
3. Press the  
hear the dial tone.  
soft button. The speakerphone will turn on and you will  
4. Enter the telephone number and the number dialed will begin to ring..  
Making an Outbound Intercom Call  
During an incoming or intercom call ring, the user can ignore the call and make an  
outbound intercom call.  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button until “Intercom” appears on the display.  
3. Press the  
number.  
soft button. The display will prompt you for the extension  
4. Enter an extension number (01-16) to page the extension.  
5. If the page is answered, this becomes an intercom call.  
Voice Mail (VM)  
Every Cordless Handset connected to the system has its own voice mailbox. Each  
Cordless Handset has a mailbox number that is the same as it’s ID/extension number.  
The system can hold up to 100 minutes of messages with each message having a  
limit of sixty-four 64 seconds.  
NOTE: The default password is “0000”. Use this password when setting up voice mail for the  
first time, or after the password has been reset by the administrator.  
Configure VM  
Reset Extension Password(s)  
This feature allows the user to reset any extension password to it’s default “0000”  
password using the Base Unit. This feature is useful if an extension password has  
become unknown.  
ꢁ1  
Advanced Functions, Systems and Settings  
Refer to the Base Unit/Cordless Handset User’s Guide for information on resetting  
extension passwords.  
Voice Mail Box Management Options  
VM box management allows the user to manage their extension password and cus-  
tomize their mailbox greeting.  
Change Extension Password  
1. Press the Voice Mail button.  
2. Enter your two-digit Cordless Handset ID followed by your four-digit password  
when prompted.  
3. Press 5 or 6on the Navigation button to scroll through the options until  
“VM box option” appears on the display.  
4. Press the  
5. “Change password” appears on the display.  
6. Press the soft button.  
soft button.  
7. Enter new four-digit password.  
8. Re-enter password to verify.  
9. If the passwords match, a confirmation tone will sound. The password is now  
changed and the system will return to the VM box option screen.  
10. If the passwords do not match, the display will show “Invalid password Please  
re-enter.” Re-enter password or press the  
soft button to exit.  
ꢁꢀ  
Advanced Functions, Systems and Settings  
Play greeting  
1. Press the Voice Mail button.  
2. Enter your two-digit Cordless Handset ID followed by your four-digit password  
when prompted.  
3. Press 5 or 6on the Navigation button to scroll through the options until  
“VM box option” appears on the display.  
4. Press the  
soft button.  
5. To play recorded mailbox greeting, press 5 or 6on the Navigation button to  
scroll through the options until “Play greeting” appears on the display.  
Play greeting  
6. Press the  
soft button.  
7. The handset will play the greeting. To stop playing the greeting, press the  
soft button.  
8. The handset will return to the VM box option screen.  
Record greeting  
1. Press the Voice Mail button.  
2. Enter your two-digit Cordless Handset ID followed by your four-digit extension  
password when prompted.  
3. Press 5 or 6on the Navigation button to scroll through the options until  
“VM box option” appears on the display.  
4. Press the  
soft button.  
Record greeting  
5. To record mailbox greeting, press 5 or 6on the Navigation button to scroll  
through the options until “Record greeting” appears on the display.  
ꢁꢁ  
Advanced Functions, Systems and Settings  
6. Press the  
7. After a long beep, the system begins recording. Start recording your greeting.  
When you are finished, press the soft button.  
soft button.  
8. The system plays the message recorded and returns to the VM box option screen.  
Delete greeting  
1. Press the Voice Mail button.  
2. Enter your two-digit Cordless Handset ID followed by your four-digit extension  
password when prompted.  
3. Press 5 or 6on the Navigation button to scroll through the options until  
“VM box option” appears on the display.  
4. Press the  
soft button.  
5. To delete mailbox greeting, press 5 or 6on the Navigation button to scroll  
through the options until “Delete greeting” appears on the display.  
6. Press the  
soft button.  
7. The display will prompt the user to confirm, “Delete greeting?”  
8. To confirm, press the  
soft button. If the system is using the default  
greeting, it cannot be deleted. The display will show “Default greeting cannot be  
deleted.” Only recorded greetings can be deleted.  
9. To cancel, press the  
option screen.  
soft button. The system will return to the VM box  
Voice Mail Box Management Options (Offsite)  
Your voice mail personal greeting can be changed from an offsite location.  
1. When calling from an offsite location, wait until the phone answers then press  
the “*” (star) key to access voice mail through the auto attendant.  
ꢁꢂ  
Advanced Functions, Systems and Settings  
2. A voice prompt will ask “Please enter the extension followed by the password.”  
3. Enter the two-digit extension followed by the four-digit extension password.  
4. If the extension and password were entered correctly, the voice prompt will in-  
struct, “Press one to listen to new messages, press two to listen to old messages,  
or press three to change your mailbox options.” If the extension and password  
were entered incorrectly, the voice prompt will say “The password you’ve entered  
is invalid” . The system will allow 2 more attempts to enter a correct password  
and will hang up after the third incorrect attempt.  
Play New Messages  
5. After choosing to change the mailbox options (option three) the voice prompt  
will say, “Press two to listen to your personal greeting, press three to record a  
new personal greeting, press four to delete your personal greeting, or press the  
pound key (#) to return to the previous menu.”  
Press “2” to play the personal greeting. The personal greeting will be played or  
the default “Please leave a message after the tone” will be played.  
Press “3” to record a new personal greeting. The voice prompt will say, “To record  
new greetings, speak clearly after the tone. When you finish recording, press the  
pound (#) key.” A long beep will sound. Record the message and press the pound  
button.  
Press “4” to delete the personal greeting.  
6. Press “#” to return to the previous menu.  
Access Voice Mail  
Several options are available when accessing voice mail including play new, play old,  
and VM box option.  
Play New Messages  
1. Press the Voice Mail button. The display will show “Connecting...” while the  
Cordless Handset contacts the voice mail system. If the connection fails, the  
display will show “No connection”.  
ꢁꢃ  
Advanced Functions, Systems and Settings  
2. Voice mail can only be accessed by 2 users at a time. If voice mail is in use, the  
display will show “System busy”.  
3. Enter the two-digit VM box number followed by the four-digit extension pass-  
word when prompted.  
4. If the password is incorrect, the display will show “Invalid password” and exit the  
menu.  
5. If the password is correct, the display will show the voice mailbox number, num-  
ber of new messages, and the number of old messages.  
6. “Play new” appears on the display.  
7. Press the  
soft button.  
Delete New Message  
8. The first new message will play. Press4on the Navigation button to move to the  
next new message. If there are no more new messages, the display will remain on  
the last new message until it times out and returns to Standby Mode.  
9. To replay the message from the beginning, press 3on the Navigation button.  
10. To play the previous message, press 33(twice) on the Navigation button.  
NOTE: A confirmation tone should sound each time you press 3.  
View Caller ID  
11. To delete a new message, press the  
soft button.  
View CID  
12. “Delete” appears on the display.  
13. Press the  
soft button to delete the message.  
14. To view the caller ID information, press the  
soft button.  
15. Press 5 or 6on the Navigation button to scroll through the options until  
“View CID” appears on the display.  
16. Press the  
soft button.  
ꢁꢄ  
Advanced Functions, Systems and Settings  
17. The display will show the date, time, name, and number of the caller, if available.  
Transfer Message  
18. Press the  
soft button to return to the new message option screen.  
soft button.  
20. To transfer the message to another extension, press the  
Transfer  
21. Press 5 or 6on the Navigation button to scroll through the options until  
“Transfer” appears on the display.  
Play Old Messages  
22. Press the  
soft button.  
23. Enter the two-digit extension at the display prompt or press the  
button to return to the new message option screen.  
soft  
24. If the extension number is valid, the message will be transferred and the display  
will return to the new message option screen.  
25. After moving through all messages, the display will show “00 new” (messages).  
Played, deleted, or transferred messages will not display. Press the  
soft button to return to the “Play new” display.  
Play Old Messages  
1. Press the Voice Mail button. The display will show “Connecting...” while the  
Cordless Handset contacts the voice mail system. If the connection fails, the  
display will show “No connection”.  
Play old  
2. Voice mail can only be accessed by 2 users at a time. If voice mail is in use, the  
display will show “System busy”.  
3. Enter the two-digit VM box number followed by the four-digit extension pass-  
word when prompted.  
4. If the password is incorrect, the display will show “Invalid password”.  
5. If the password is correct, the display will show the voice mailbox number, num-  
ber of new messages, and the number of old messages.  
ꢁꢅ  
Advanced Functions, Systems and Settings  
Delete Old Message  
6. To listen to old messages, press 5 or 6on the Navigation button to scroll  
through the options until “Play old” appears on the display.  
7. Press the  
soft button.  
8. Press 4on the Navigation button to move to the next old message. If there are  
no more old messages, the display will stay on the last old message until it times  
out and returns to Standby Mode.  
9. To play the previous message, press 33(twice) on the Navigation button.  
NOTE: A confirmation tone should sound each time you press 3.  
10. To delete an old message, press the  
soft button.  
11. “Delete” appears on the display.  
View Caller ID  
12. Press the  
soft button to delete the message.  
NOTE: Messages will be stored until deleted.  
13. To view the caller ID information, press the  
Transfer Message  
View CID  
soft button  
14. Press 5 or 6on the Navigation button to scroll through the options until  
Transfer  
“View CID” appears on the display.  
15. Press the  
16. The display will show the date, time, name, and number of the caller, if available.  
17. Press the soft button to return to the old message option screen.  
18. To transfer the message, press the soft button.  
soft button.  
19. Press 5 or 6on the Navigation button to scroll through the options until  
“Transfer” appears on the display.  
ꢁꢆ  
Advanced Functions, Systems and Settings  
20. Press the  
soft button.  
21. Enter the two-digit extension at the display prompt or press the  
button to return to the old message option screen.  
soft  
22. If the extension number is valid, the message will be transferred and the display  
will return to the old message option screen.  
23. After moving through all messages, the display will stay on the last old message  
until it times out and returns to Standby Mode. Deleted or transferred messages  
will not display. Press the  
soft button to return to “Play old” display.  
Access VM (Offsite Location)  
Voice mail can be accessed from an offsite location using a touch tone phone. To  
access voice mail remotely the auto attendant must be on. The voice prompts may  
differ if the system is not using the default messages.  
1. The auto attendant will answer the call. The voice prompt will ask “Please enter  
extension number or press zero for the operator.” To access voice mail, press the  
“*” (star) button.  
2. The voice prompt will ask “Please enter the extension followed by the password.”  
3. Enter the two-digit extension followed by the four-digit extension password.  
4. If the extension and password were entered correctly, the voice prompt will  
instruct, “Press one to listen to new messages, press two to listen to old mes-  
sages, or press three to change your mailbox options.” If the extension and  
password were entered incorrectly, the voice prompt will continue to ask for the  
extension and password.  
5. If there are messages stored in voice mail, the first message will play. If there are  
no messages, the voice prompt will say “You have no messages.”  
ꢁꢇ  
Advanced Functions, Systems and Settings  
6. When the message has finished, the voice prompt will say, “Press one to replay  
this message.” Pressing “1” will replay the message and then return to the mes-  
sage menu.  
7. If there are additional messages, the voice prompt will say, “Press two for next  
message.” Pressing “2” will play the next message and then return to the mes-  
sage menu.  
8. If you have not deleted the previous message, the voice prompt will say, “Press  
three for previous message.” Pressing “3” will play the previous message and  
then return to the message menu.  
9. After playing a message, the voice prompt will say, “Press four to delete this  
message.” Pressing “4” will delete the last played message. The voice prompt will  
say “Message deleted”, and then return to the message menu.  
NOTE: Messages will remain in voice mail until deleted.  
10. Messages can be transferred to another extension. The voice prompt will say,  
“Press five to transfer this message.” After pressing “5”, the voice prompt will  
ask “Please enter the extension number, or press pound to cancel.”  
If the extension is valid, the voice prompt will say “Message transferred” The  
message will be transferred to the extension and then return to the message  
menu. If the extension is invalid, the prompt will say “The extension you’ve  
entered is invalid,” and then will repeat the choices again.  
11. After playing a message, the voice prompt will say, “Or press pound to return to  
previous menu.” To go back to the previous menu, press the “#” key.  
ꢂ0  
Advanced Functions, Systems and Settings  
Directory  
Directory Keypad Character Selection  
The directory stores up to 100 names and numbers. Names can have up to 16  
characters. Phone number entries can have up to 25 digits.  
Button  
Character Order  
1
2
3
4
5
6
7
8
9
0
*
‘ + , . * ( ) & 1  
a b c 2  
Navigate Directory  
1. To enter the directory, press 3on the Navigation button.  
d e F 3  
G h i 4  
2. The directory will display the first entry, or will show “Directory empty” if there  
are no entries. Press 5 or 6on the Navigation button to scroll through the  
directory, or enter a letter from the keypad to jump to the first record in that al-  
phabet group, then Press 5 or 6on the Navigation button to reach the exact  
record.  
J K l 5  
m N o 6  
P Q r S 7  
t U V 8  
Add Entry  
1. Press 3on the Navigation button.  
W XY Z 9  
0
2. The directory will display the first entry, or will show “Directory empty” if there  
toggle case when in character editing  
are no entries.  
3. To add an entry, press the  
soft button.  
# #  
Space when in character editing  
(Pause) when in number editing  
4. Enter the name when prompted by the display using the keypad.  
NOTE: To enter a letter or number using the keypad, press the corresponding keypad number  
one or more times according to the order of the character on the button.  
NOTE: To erase a letter on the display, press 3or 4on the Navigation button to move the  
cursor to the immediate right of the letter then press the  
soft button.  
5. To save the name, press the  
soft button.  
ꢂ1  
Advanced Functions, Systems and Settings  
6. Enter the number when prompted by the display using the keypad.  
7. To save the number, press the  
soft button.  
Delete Entry  
1. To enter the directory, press 3on the Navigation button.  
2. The directory will display the first entry. Press 5 or 6on the Navigation but-  
ton to scroll through the directory, or enter a letter from the keypad to jump to  
the first record in that alphabet group, then press 5or 6on the Navigation  
button to reach the exact record.  
NOTE: To enter a letter using the keypad, press the corresponding keypad number one or more  
times according to the order of the character on the button.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to locate the “Delete” option, and press  
the soft button.  
5. The display will prompt for confirmation.  
6. Press the  
7. Press the  
soft button to delete entry.  
soft button to return to the directory menu.  
Edit Entry  
1. Press 3on the Navigation button.  
2. The directory will display the first entry. Press 5 or 6on the Navigation button  
to scroll through the directory, or enter a letter from the keypad to jump to the  
first record in that alphabet group, then press 5 or 6on the Navigation but-  
ton to reach the exact record.  
NOTE: To enter a letter using the keypad, press the corresponding keypad number one or more  
times according to the order of the character on the button.  
3. To edit an entry, press the  
soft button.  
ꢂꢀ  
Advanced Functions, Systems and Settings  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Edit” appears on the display.  
6. Press the  
soft button.  
7. Edit the name when prompted by the display using the keypad.  
NOTE: To enter a letter or number using the keypad, press the corresponding keypad number  
one or more times according to the order of the character on the button.  
NOTE: To erase a letter on the display, press 3or 4on the Navigation button to move the  
cursor to the immediate right of the letter then press the  
soft button.  
8. Press the  
soft button.  
9. Edit the number when prompted by the display.  
10. Press the  
soft button.  
View Number  
1. Press 3on the Navigation button.  
2. The directory will display the first entry. Press 5 or 6on the Navigation button  
to scroll through the directory, or enter a letter from the keypad to jump to the  
first record in that alphabet group, then press 5 or 6on the Navigation button  
to reach the exact record.  
3. To view the number for an entry, press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“View number” appears on the display.  
5. Press the  
6. The display will show the phone number.  
7. Press the soft button to return to the directory option screen.  
soft button.  
ꢂꢁ  
Advanced Functions, Systems and Settings  
Clear All  
1. To enter the directory, press 3on the Navigation button.  
Clear all  
2. To clear the entire directory, press the  
directory.  
soft button while viewing the  
3. Press 5 or 6on the Navigation button to locate the “Clear all” option, and  
then press  
4. The display will prompt for confirmation.  
5. Select the soft button to clear the entire directory. Select the  
soft button to return to the directory menu.  
.
Three-Way Conference Calls  
The conference call function allows a caller from a Cordless Handset to add a third  
person to a call. The call must include at least one outside line. Conference calls  
between three extensions are not supported.  
Add Extension From Cordless Handset  
1. Press the  
soft button.  
2. “Hold” appears on the Display.  
3. Press the  
soft button.  
4. To add handset or the Base Unit for a three-way conference, press the Intercom  
button.  
5. Enter a handset ID or ID = 00 for the Base Unit.  
6. After the second handset or the Base Unit answers, press the  
button.  
soft  
ꢂꢂ  
Advanced Functions, Systems and Settings  
7. The display will show “Select line to conference” and list all lines which have  
been placed on hold.  
8. Press 5 or 6on the Navigation button to locate the line to join the  
conference.  
9. Press the  
to start a three-way conference.  
NOTE: Any one of the two non-initiating parties can drop out of the three-way conferencing,  
leaving the remaining two parties still in conversation.  
Add Phone Line From Cordless Handset  
1. Press the  
soft button.  
2. “Hold” appears on the Display.  
3. Press the  
soft button.  
4. To add a phone line, press the Talk or Speaker button and enter a phone number;  
press the  
dial from Directory or Call Log.  
soft button; or press 3or 4on the Navigation button to  
5. After the second phone line answers, press the  
soft button.  
6. The display will show “Select line to conference” and list all lines which have  
been placed on hold. Press 5 or 6on the Navigation button to locate the line  
to join the conference.  
7. Press the  
soft button to start three-way conference.  
NOTE: Any one of the two non-initiating parties can drop out of the three-way conference,  
leaving the remaining two parties still in conversation.  
ꢂꢃ  
Advanced Functions, Systems and Settings  
Call Log  
Call Log is a list of Caller ID (CID) information for the last 50 incoming calls, starting  
with the most recent. Each record includes the telephone number, name (if avail-  
able), and time stamp (date and time). To use this feature, you must subscribe to a  
Caller ID with a Call Waiting Service.  
The display will show the date and time of call on the first line, followed by the  
name on the second line, and the phone number on the third line. An unread record  
will have a “NEW” at the end of the first line of display.  
When viewing a call record, the number can be dialed, stored to the Directory, or  
deleted.  
View Call Log  
To view call log, press 4on the Navigation button to enter the Call Log.  
Press 5 or 6on the Navigation button to scroll through the numbers and names  
when available.  
Call a Displayed Number  
NOTE: A number can only be dialed when the phone is in standby or on hold.  
1. From a Cordless Handset, press the Talk or Speaker button.  
Modify Logged Numbers  
The displayed Caller ID telephone number (in most cases) will be a ten-digit number  
with the three-digit area code followed by the seven-digit telephone number.  
Logged numbers can be modified to comply with the local dialing rules.  
1. To enter the Call Log, press 4on the Navigation button.  
2. The display will show the date, time, name, and number with area code.  
ꢂꢄ  
Advanced Functions, Systems and Settings  
3. To display the telephone number without the “1” or area code, press the  
soft button.  
4. To return to displaying the telephone number with area code or prefix, press the  
soft button once again.  
For example, the number stored in the Call Log is “1-555-471-0704”, pressing the  
soft button once will change the displayed number to “471-0704”. Pressing the  
soft button a second time will change the displayed number to “555-471-0704”.  
Pressing the  
“1-555-471-0704”.  
soft button a third time will display the original number  
Save Displayed Caller ID Information into the Directory  
1. To save displayed Caller ID information into the directory, press the  
soft button.  
2. Press 5 or 6on the Navigation button to move to the “Save” option.  
3. Press the  
soft button.  
4. The display switches to directory editing screen, where the Caller ID name and  
number can be changed before it is saved.  
5. Press the  
6. Press the  
soft button when the name is displayed correctly.  
soft button when the number is displayed correctly.  
Delete Displayed Caller ID Information From the Call Log  
1. To delete displayed Caller ID information from the Call Log, press the  
soft button.  
2. Press 5 or 6on the Navigation button to move to the “Delete” option.  
3. Press the  
4. Press the  
soft button.  
soft button to erase the displayed CID record. Press the  
soft button to return to the Call Log menu.  
ꢂꢅ  
Advanced Functions, Systems and Settings  
Clear All Caller ID Information from the Call Log  
1. To clear all Caller ID information from the Call Log, press the  
button.  
soft  
Clear all  
2. Press 5 or 6on the Navigation button to move to the “Clear all” option.  
3. Press the  
soft button.  
4. Press the  
soft button to erase all CID records. Press the  
soft button to return to the call log menu.  
ꢂꢆ  
Advanced Functions, Systems and Settings  
Menu System  
NOTE: You must exit the Menu System before you can make a call.  
Many of the RCA 25450 Phone System functions (including sound, phone settings,  
registration, system settings and line dedicate) can be customized to meet individual  
user requirements. To allow for a quick startup, these functions may have default  
settings that are factory set when a Base Unit and Cordless Handset(s) are purchased  
as a system. Most of these functions are accessed by pressing the  
button on the Base Unit or Cordless Handset.  
soft  
NOTE: Some settings listed below are described in other sections of this User’s Guide.  
Cordless Handset  
Sound  
Soft Button:  
Ring Volume  
Ring Tone  
Key Volume  
Key Tone  
Phone setting  
Dialing Prefix  
Area Codes  
Call Forward  
Group Setting  
Line Selection  
2nd Call Alert  
Registration  
Register HS  
Deregister HS  
NOTE: Procedures for Registration are included after the Connections and Setup section in  
this User’s Guide.  
NOTE: The system will exit the line dedicate function if the Exit button is pressed or a 15  
second timeout is exceeded.  
ꢂꢇ  
Advanced Functions, Systems and Settings  
Sound  
The phone’s volumes and tones can be adjusted to the user’s preferences including:  
Cordless Handset Receiver, Speakerphone, and Headset volumes.  
Receiver, Speakerphone, or Headset Voice Volume  
Adjust the voice volume of the person you are listening to on the line by pressing 5  
or 6on the Navigation button. There are 6 levels of volume. The selected volume  
will remain in effect for future phone calls until changed.  
1. To increase voice volume, press the 5 on the Navigation button.  
2. To decrease voice volume, press the 6 on the Navigation button.  
Ring Volume and Vibrate Settings  
Ring volume controls the ringer volume for incoming calls and pages. The volume  
can be adjusted by pressing 5 or 6on the Navigation button.  
1. Press 5or 6on the Navigation button to increase/decrease ringer volume.  
2. The display will show the ring volume level and vibrate settings (“Vibrate & High,  
Vibrate, High, Medium (Default), Low and Off”) and the phone will play the ring  
volume and/or vibrate at each volume level as the options are scrolled through.  
The displayed volume level will be selected if no action is taken in 5 seconds.  
3. To accept the volume setting, press the Exit button.  
Using the Menu System  
1. Press the  
2. “Sound” appears on the display.  
3. Press the soft button.  
soft button.  
4. “Ring volume” appears on the display.  
ꢃ0  
Advanced Functions, Systems and Settings  
5. Press the  
soft button.  
6. Press 5or 6on the Navigation button to increase/decrease ringer volume and  
vibration settings.  
7. The display will show the ring volume level and vibrate settings (“Vibrate & High,  
Vibrate, High, Medium (Default), Low and Off”) and the phone will play the ring  
volume and/or vibrate at each volume level as the options are scrolled through.  
The displayed volume level will be selected if no action is taken in 5 seconds.  
8. To accept the volume setting, press the  
soft button.  
Ring Tone  
The ring tone can be changed using the menu system. There are four different  
ring tones. The selected ring tone will remain in effect for future phone calls until  
changed.  
1. Press the  
2. “Sound” appears on the display.  
3. Press the soft button.  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
Ring tone  
“Ring tone” appears on the display.  
5. Press the  
soft button.  
6. To change the ring tone, press 5 or 6on the Navigation button.  
7. The display will show the ring tone (1–4) and the phone will play the ring tone as  
the options are scrolled through.  
8. To accept the ring tone setting, press the  
soft button.  
ꢃ1  
Advanced Functions, Systems and Settings  
Key Volume  
The key volume controls the volume of the keypad, and can be adjusted through the  
menu system.  
1. Press the  
2. “Sound” appears on the display.  
3. Press the soft button.  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Key volume” appears on the display.  
5. Press the  
soft button.  
6. To change the key volume, press 5 or 6on the Navigation button.  
Medium (Default)  
7. The display will show the volume level (“Off, Low, Medium (Default), High”).  
8. To accept the volume setting, press the  
soft button.  
Key Tone  
The key tone can be changed using the menu system. There are four different key  
tones with key tone 1 the default. The selected key tone will remain in effect for  
future phone calls until changed.  
1. Press the  
2. “Sound” appears on the display.  
3. Press the soft button.  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Key tone” appears on the display.  
5. Press the  
soft button.  
6. To change the key tone, press 5or 6 on the Navigation button.  
ꢃꢀ  
Advanced Functions, Systems and Settings  
7. The display will show the key tone (1–4) and the phone will play the key tone as  
the options are scrolled through.  
8. To accept the key tone setting, press the  
soft button.  
Phone Settings  
Dialing prefix, Area Codes, Call Forward, Group Setting, Line Selection, and 2nd Call  
Alert can be configured to the user’s preferences.  
Dialing Prefix  
When turned on, the dialing prefix allows the user to enter or store up to 14 digits  
before calling a phone number. This function is useful when using credit and calling  
cards or phone services requiring access numbers.  
Turn On Dialing Prefix  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
4. “Dialing prefix” appears on the display.  
5. Press the soft button.  
soft button.  
Dialing prefix:  
6. To turn on the dialing prefix function scroll through the options until “On” ap-  
pears on the display by pressing 5 or 6on the Navigation button. The default  
value for the dialing prefix function is “Off”.  
7. Press the  
8. Enter the dialing prefix using the keypad.  
9. Press the soft button.  
soft button.  
ꢃꢁ  
Advanced Functions, Systems and Settings  
Turn Off Dialing Prefix  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Dialing prefix” appears on Navigation display.  
5. Press the  
soft button.  
6. To turn off the dialing prefix function, press 5 or 6on the Navigation button  
to scroll through the options until “Off” appears on the display.  
7. Press the  
soft button.  
Area Codes  
The area code functions allow calls within local and regional area codes to be dialed  
without the prefix.  
Edit Local Area Code (LAC)  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Area codes” appears on the display.  
5. Press the  
soft button.  
6. “Local” appears on the display.  
ꢃꢂ  
Advanced Functions, Systems and Settings  
7. Press the  
soft button.  
8. Enter the local area code using the keypad.  
9. Press the soft button.  
Edit Regional Area Code (RAC)  
Setting Regional Area Codes helps the system determine the number format to  
display when a Caller ID record is received. Caller ID records matching any of the set  
regional area codes are displayed as 10 digits.  
1. Press the  
soft button.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Area codes” appears on the display.  
5. Press the  
soft button.  
6. Press 5 or 6on the Navigation button to scroll through the options until  
“Regional” appears on the display.  
7. Press the  
soft button.  
8. Up to 5 different RACs can be entered (1–5). Scroll through the options to the  
desired RAC.  
9. Press the  
soft button.  
10. The regional area code can be entered or edited using the keypad. Press the  
soft button to save the regional area codes.  
11. To delete, press the  
soft button.  
ꢃꢃ  
Advanced Functions, Systems and Settings  
Call Forwarding  
The Auto Attendant feature on the Base Unit must be on for Call Forwarding to  
function. Call Forwarding allows calls directed to a specific extension to be trans-  
ferred to another phone number. The Cordless Handset must be able to connect with  
the Base Unit to change the setting. Intercom calls are not forwarded. A warning  
message will appear on the Cordless Handset display that all calls are being for-  
warded. Setting a new call forwarding phone number will automatically replace the  
previous number.  
NOTE: Each Cordless Handset that has Call Forwarding enabled will use 2 phone lines; one for  
the incoming call and one for when the call is forwarded.  
NOTE: The Cordless Handset must be within the Base Unit’s coverage area to set up call  
forwarding. Otherwise, it will fail with a “No connection” message.  
Enable Call Forwarding  
1. To enable call forwarding, press the  
2. Press 5 or 6on the Navigation button to locate the “Phone setting” option.  
3. Press the soft button.  
4. Press 5 or 6on the Navigation button to locate the “Call forward” option.  
5. Press the soft button.  
6. Press 5 or 6on the Navigation button to locate the “Enable” option.  
7. Press the soft button.  
soft button.  
8. Enter or edit a phone number using the keypad (0–9, *, #). Use the  
soft button to erase the last digit entered.  
9. Press the  
soft button. A confirmation tone will sound. The display will  
show “Calls forwarded” after 15 seconds.  
ꢃꢄ  
Advanced Functions, Systems and Settings  
Disable Call Forwarding  
1. To disable call forwarding, press the  
2. Press 5 or 6on the Navigation button to locate the “Phone setting” option.  
3. Press the soft button.  
4. Press 5 or 6on the Navigation button to locate the “Call forward” option.  
5. Press the soft button.  
6. Press 5 or 6on the Navigation button to locate the “Disable (default)” option.  
7. Press the soft button.  
soft button.  
Extension Group Setting  
The Extension Group Setting feature allows a group of Cordless Handsets to be called  
at the same time. The first handset to answer receives the call. For the Group setting  
to function, Cordless Handsets subscribe to the same Group ID number. There are 4  
numbers available (91–94). A Group ID number acts similarly to an individual hand-  
set ID number; it can be called, paged, or have calls transferred to it.  
A Cordless Handset’s group setting(s) is individually selected and is not known to  
other Cordless Handsets or the Base Unit. A Cordless Handset can change group  
settings at any time. The Base Unit is a member of all groups. However, the Base  
Unit cannot assign groups to the Cordless Handsets nor can it unsubscribe a Cordless  
Handset from a group.  
Selecting a Group ID number  
1. Press the  
Main Menu.  
soft button on the Cordless Handset. The display shows the  
Group setting  
2. Press 5 or 6on the Navigation button to locate the “Phone setting” option.  
3. Press the soft button.  
ꢃꢅ  
Advanced Functions, Systems and Settings  
4. Press 5 or 6on the Navigation button to locate the “Group setting” option.  
5. Press the  
soft button.  
6. The display will show a list of group(s) to which the Cordless Handset subscribes.  
The default list is empty.  
7. Press the  
soft button to enter the submenu with “Subscribe” and  
“Unsubscribe” options.  
8. To add a group, press 5 or 6on the Navigation button and select “Subscribe”.  
9. Press the soft button.  
10. The display will ask for a two-digit Group ID (91–94). Upon entering a valid  
Group ID, display will show the updated subscription list.  
11. To delete a group, press 5 or 6on the Navigation button  
to select “Unsubscribe”.  
12. Press the  
soft button.  
13. The display will ask for a two-digit Group ID (91–94). Upon entering a valid  
Group ID, display will show the updated subscription list.  
14. Press the  
the Exit button to return to standby, or press the  
more changes.  
soft button to return to the “Phone setting” menu, or press  
soft button to make  
ꢃꢆ  
Advanced Functions, Systems and Settings  
Auto or Manual Line Selection Settings  
The Cordless Handset can be set to Auto Line Selection or Manual Line Selection.  
Auto Line Selection allows the user to dial a phone number without first choosing a  
line. An available line is automatically selected.  
Manual Line Selection allows the user to choose a phone line to make a call.  
Auto Line-Selection Setting  
1. Press the  
soft button on the Cordless Handset.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Line selection” appears on the display.  
5. Press the  
6. “Auto (default)” appears on the display.  
7. Press the soft button. A confirmation tone will sound. The Cordless  
soft button.  
Handset is now set to the Auto Line Selection Function.  
Manual Line Selection Setting  
1. Press the  
soft button on the Cordless Handset.  
2. Press 5 or 6on the Navigation button to scroll through the options until  
“Phone setting” appears on the display.  
3. Press the  
soft button.  
4. Press 5 or 6on the Navigation button to scroll through the options until  
“Line selection” appears on the display.  
ꢃꢇ  
Advanced Functions, Systems and Settings  
5. Press the  
soft button.  
6. Press 5 or 6on the Navigation button to scroll through the options until  
“Manual” appears on the display.  
7. Press the  
soft button. A confirmation tone will sound. The Cordless  
Handset is now set to the Manual Line Selection Function.  
Second Incoming Call (2nd Call Alert)  
If a second call is received while a call is in progress, a long beep will sound if the  
feature is on and the display will show “Incoming call from Line (1–4)”. The Caller ID  
information will display if available.  
Configure Second Incoming Call (2nd Call Alert)  
1. On the Base Unit, press the  
2. Press 5 or 6on the Navigation button to locate “Phone settings”.  
3. Press the soft button.  
4. Press 5 or 6on the Navigation button to locate “ 2nd call alert”.  
5. Press the soft button.  
6. Press 5 or 6on the Navigation button to choose “ on (default)” or “off”.  
7. Press the soft button.  
soft button.  
Using Cordless handset for Second Incoming Call  
1. Press the  
soft button.  
2. “Hold” appears on the Display.  
3. Press the  
soft button.  
4. Or, to end the current call, press the End button.  
5. To accept the second call, press the Talk button.  
ꢄ0  
Advanced Functions, Systems and Settings  
Headset and Belt Clip Operation  
Connecting an Optional Headset to the Cordless Handset  
1. Connect the headset (optional) to the HEADSET jack as shown. The handset  
receiver and microphone are disabled when the headset is connected.  
Headset jack  
2. Adjust the headset to rest comfortably on top of your head and over your ear.  
Move the microphone to approximately two to three inches from your mouth.  
3. Press the Talk button to answer or place a call.  
4. To return to normal operation, unplug the headset from the jack.  
NOTE: If the headset is disconnected during use, the call will remain active until the caller  
hangs up, or you end the call.  
Attaching the Belt Clip  
1. Insert the sides of the belt clip into the slots on each side of the handset.  
2. Snap the ends of the belt clip into place.  
ꢄ1  
Advanced Functions, Systems and Settings  
Replacing the Batteries  
NOTE: A warning tone will sound 10 minutes before the battery goes dead.  
Cordless Handset Battery  
1. Make sure the telephone is OFF (not in Talk mode) before you replace the battery.  
Battery  
2. Remove the battery compartment door.  
3. Disconnect the cord attached to the battery pack from the jack inside the battery  
compartment and remove the battery pack.  
Handset  
4. Insert the new battery pack and connect the plug on the battery pack to the jack  
inside the compartment.  
Back Cover  
NOTE: Only use the same type of Nickel Metal Hydride (Ni-MH ) battery that was originally  
supplied  
NOTE: It is important to maintain the polarity (black and red wires) to the jack inside the  
compartment. To ensure proper battery installation, the connector is keyed and can be  
inserted only one way.  
Black Wire  
5. Close the battery compartment by pushing the door up until it snaps into place.  
6. Place the Cordless Handset in the charging cradle.  
NOTE: Allow the Cordless Handset battery to properly charge (for 12 hours) prior to first use  
or when you install a new battery pack. If you do not properly charge the phone, battery  
performance will be compromised.  
NOTE: The Cordless Handset may feel warm to the touch after charging.  
Handset Memory Retention  
When the battery is disconnected, the Cordless Handset has the capability to hold  
the user memory and Caller ID memory for up to 5 minutes.  
ꢄꢀ  
Advanced Functions, Systems and Settings  
Battery Safety Precautions  
•
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,  
toxic materials could be released which can cause injury.  
•
To reduce the risk of fire or personal injury, use only the battery listed in the  
User’s Guide.  
•
•
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
ꢄꢁ  
Other Information  
Other Information  
Display Messages  
The following indicators show the status of a message or of the unit.  
BLOCKED CALL  
The person is calling from a number that has been blocked  
from transmission.  
BLOCKED NAME  
Delete Record?  
The person’s name is blocked from transmission.  
Prompt asking if you want to erase Caller ID records or one  
of the ten numbers stored in the phone’s outgoing memory.  
Delete Entry?  
Prompt to delete one Directory entry.  
Clear all CID Records? Prompt asking if you want to erase all Caller ID records.  
EMPTY  
Indicates a memory location is vacant.  
ENTER NAME  
Prompt telling you to enter the name and number for one of  
the sixteen memory locations.  
ENTER NUMBER  
Prompt telling you to enter the telephone number for one of  
the sixteen memory locations.  
INCOMPLETE DATA  
Caller information has been interrupted during transmission or  
the phone line is excessively noisy.  
NEW  
Indicates call or calls have not been reviewed.  
Indicates no CID records have been stored.  
No Caller ID information was received.  
NO CALLS  
NO DATA  
PAGING  
Someone has pressed the page button on the base.  
Indicates the handset earpiece is active.  
TALK 00:00 VOL1  
UNKNOWN NAME/  
CALLER/NUMBER  
The incoming call is from an area not serviced by Caller ID or  
the information was not sent.  
ꢄꢂ  
Other Information  
Sound Signals  
Signal  
Meaning  
Single short beep  
Successful key entry  
Single long beep  
Successful operation  
triple short beep  
Power oN (cordless handset)  
Unsuccessful key entry  
a long warbling tone (cordless handset)  
Signals an incoming call  
one long beep  
confirmationtone  
one long beep and two short  
beeps every minute  
low battery warning  
ꢄꢃ  
Troubleshooting Tips  
Troubleshooting Tips  
Caller ID  
No display  
•
•
•
Make sure the battery is properly charged for 12 hours.  
Make sure the battery is properly installed and connected.  
Replace the battery. Make sure the charging cradle is connected to a non-  
switched electrical outlet.  
•
•
Disconnect the charging cradle from the electrical outlet and plug it back in.  
Make sure you are subscribed to Caller ID service from your local telephone  
company.  
Caller ID error message  
•
The unit displays this message if it detects anything other than valid Caller ID  
information during the silent period after the first ring. This message indicates  
the presence of noise on the line.  
Telephone  
No dial tone  
•
•
•
•
•
Check or repeat installation steps.  
The handset or headset may be out of range. Move closer to the base.  
Make sure the battery is properly charged (for 12 hours).  
Make sure the battery pack is installed correctly.  
Did the handset beep when you pressed the Talk button? Did the display indica-  
tor turn on? The battery may need to be charged.  
ꢄꢄ  
Troubleshooting Tips  
Handset does not ring  
•
•
Make sure the ringer volume setting is ON in the MENU system.  
You may have too many extension phones on your line. Try unplugging some  
phones.  
•
See solutions for “No dial tone.”  
You experience static, noise, or fading in and out  
•
•
•
•
Handset or headset may be out of range. Move closer to the base.  
Relocate the base.  
Charge the battery.  
Make sure the base is not plugged into an outlet with another household  
appliance.  
Unit beeps  
•
•
See solutions for “No dial tone.”  
Replace the battery.  
Memory dialing  
•
•
•
•
Make sure you have correctly programed the memory keys.  
Make sure to follow proper dialing sequence.  
Make sure the tone/pulse setting is programmed correctly.  
If you had a power outage or replaced the battery, reprogram the numbers into  
memory.  
ꢄꢅ  
Troubleshooting Tips  
General Product Care  
To keep your telephone in good working order, follow these guidelines:  
•
Avoid putting the phone near heating appliances and devices that generate  
electrical noise (for example, motors or fluorescent lighting).  
•
•
•
•
DO NOT expose to direct sunlight or moisture.  
Avoid dropping and other rough treatment.  
Clean with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will damage  
the finish.  
•
Retain the original packaging in case you need to ship the phone at a later date.  
Causes of Poor Reception  
•
•
•
•
•
•
•
•
•
•
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction that shield radio signals.  
You’re too close to appliances such as microwaves, stoves, computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset or headset battery is low.  
You’re out of range of the base.  
ꢄꢆ  
Troubleshooting Tips  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference; and (2) This device  
must accept any interference received, including interference that may cause undesired  
operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason-  
able protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not in-  
stalled and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur  
in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
•
•
•
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or televi-  
sion that is “receiving” the interference).  
Reorient or relocate and increase the separation between the telecommunications  
equipment and receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit different  
from that to which the receiving antenna is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
If these measures do not eliminate the interference, please consult your dealer or an ex-  
perienced radio/television technician for additional suggestions. Also, the Federal Com-  
munications Commission has prepared a helpful booklet, “How To Identify and Resolve  
Radio/TV Interference Problems.” This booklet is available from the U.S. Government  
Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4  
when ordering copies.  
ꢄꢇ  
Service Information  
Service  
If trouble is experienced with this equipment, for repair or warranty information,  
please contact customer service at 1-800-511-3180. If the equipment is caus-  
ing harm to the telephone network, the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
This product may be serviced only by the manufacturer or its authorized service  
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc. could  
void the user’s authority to operate this product. For instructions on how to obtain  
service, refer to the warranty included in this guide or call customer service at  
1-800-511-3180.  
Or refer inquiries to:  
Thomson Inc.  
Manager, Consumer Relations  
P O Box 1976  
Indianapolis, IN 46206  
Attach your sales receipt to the booklet for future reference or jot down the date  
this product was purchased or received as a gift. This information will be valuable  
if service should be required during the warranty period.  
Purchase date _________________________________________  
Name of store _________________________________________  
ꢅ0  
Warranty Information  
Limited Warranty  
What your warranty covers:  
•
Defects in materials or workmanship.  
For how long after your purchase:  
Two years from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.  
How you get service:  
•
•
•
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.  
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty  
service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:  
Thomson Inc.  
11721 B Alameda Ave.  
Socorro,Texas 79927  
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you freight prepaid.  
What your warranty does not cover:  
•
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your  
dealer.)  
•
•
•
•
•
•
Installation and setup service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of nature, such as but not limited to lightning damage.  
ꢅ1  
Warranty Information  
Product Registration:  
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not  
required for warranty coverage.  
Limitation of Warranty:  
•
ThE WARRANTY STATED ABOvE IS ThE ONLY WARRANTY APPLICABLE TO ThIS PRODUCT. ALL OThER WARRANTIES, ExPRESS OR IMPLIED (INCLUDINg ALL IMPLIED  
WARRANTIES OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE hEREBY DISCLAIMED. NO vERBAL OR WRITTEN INFORMATION gIvEN BY ATLINKS  
USA, INC., ITS AgENTS, OR EMPLOYEES ShALL CREATE A gUARANTY OR IN ANY WAY INCREASE ThE SCOPE OF ThIS WARRANTY.  
•
REPAIR OR REPLACEMENT AS PROvIDED UNDER ThIS WARRANTY IS ThE ExCLUSIvE REMEDY OF ThE CONSUMER. ATLINKS USA, INC. ShALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEqUENTIAL DAMAgES RESULTINg FROM ThE USE OF ThIS PRODUCT OR ARISINg OUT OF ANY BREACh OF ANY ExPRESS OR IMPLIED WARRANTY  
ON ThIS PRODUCT. ThIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE gOvERNED BY ThE LAWS OF ThE STATE OF INDIANA. ExCEPT TO ThE ExTENT  
PROhIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ThIS PRODUCT IS LIMITED TO ThE  
APPLICABLE WARRANTY PERIOD SET FORTh ABOvE.  
How state law relates to this warranty:  
•
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or  
exclusions may not apply to you.  
•
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.  
If you purchased your product outside the USA:  
•
This warranty does not apply. Contact your dealer for warranty information.  
ꢅꢀ  
Wall Mount Template for Cordless Handset  
Wall Mounting Bracket Template for Cordless Handset  
ꢅꢁ  
Wall Mount Template for Cordless Handset  
This page is intentionally blank  
ꢅꢂ  
Service Information  
AC Power Adaptor  
(Cordless Handset)  
5-2697  
Replacement battery  
(NiMH for Cordless Handset)  
5-2699  
DESCRIPTION  
MODEL NO.  
AC power adaptor (for Cordless Handset)  
Belt clip (for Cordless Handset)  
5-2697  
5-2696  
5-2699  
Replacement battery (NiMH for Cordless Handset)  
Base  
To place order, have your Visa, MasterCard, or Discover Card ready and call  
toll-free 1-800-338-0376.  
A shipping and handling fee will be charged upon ordering.  
It is required by law to collect appropriate sales tax for each individual state,  
country, and locality to which the merchandise is being sent. Items are  
subject to availability.  
ꢅꢃ  
Visit the RCA web site at www.rca.com  
Please do not send any products to the Indianapolis address listed in this manual or on the carton.  
This will only add delays in service for your product.  
Thomson Inc.  
101 West 10ꢁrd Street  
Indianapolis, IN ꢂꢄꢀꢇ0  
©ꢀ00ꢄ Thomson Inc.  
Trademark(s)® Registered  
Marca(s) Registrada(s)  
Model Hꢃꢂꢃ0  
0ꢄ-0ꢃ  
0000ꢅꢁꢄꢀ (English)  
Printed in China  

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