Basic Owner’s Manual
High Definition Video Camera
Model No.
HC-X920
HC-X920M
HC-X910
Please read these instructions carefully before using this product, and save this manual for future
use.
This document explains basic operations of the unit. For more detailed
explanation, please refer to “Owner’s Manual (PDF format)” which is
recorded in the enclosed CD-ROM.
Register online at www.panasonic.com/register (U.S. customers only)
For USA and Puerto Rico assistance, please call: 1-800-211-PANA(7262) or,
VQT4R14
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
≥ Reorient or relocate the receiving antenna.
≥ Increase the separation between the equipment and receiver.
≥ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
≥ Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
To assure continued compliance, follow the attached installation
instructions and use only shielded interface cables with ferrite core
when connecting to computer or peripheral devices.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
Declaration of Conformity
Trade Name:
Model No.:
Panasonic
HC-X920P
Responsible Party:
Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Panasonic Consumer Marketing Company of North America
1-800-211-PANA (7262)
Support Contact:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
HC-X920P
THE FOLLOWING APPLIES ONLY IN CANADA.
This Class B digital apparatus complies with Canadian ICES-003.
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THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.
AC adaptor
This AC adaptor operates on AC between 110 V and 240 V.
But
≥ In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.
≥ When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit
the AC outlet configuration.
≥ When connecting to a supply of greater than AC 125 V, ensure the cord you use is suited to the
voltage of the AC supply and the rated current of the AC adaptor.
≥ Contact an electrical parts distributor for assistance in selecting a suitable AC plug adaptor or
AC cord set.
The power plug is the disconnecting device. Install this unit so that the power plug can be
unplugged from the socket outlet immediately.
THE FOLLOWING APPLIES ONLY IN LATIN AMERICAN COUNTRIES.
The mains plug is the disconnecting device. Install this unit so that the mains plug can be
unplugged from the socket outlet immediately.
∫ Concerning the battery
Battery pack (Lithium ion battery pack)
≥ Use the specified unit to recharge the battery pack.
≥ Do not use the battery pack with equipment other than the specified unit.
≥ Do not get dirt, sand, liquids, or other foreign matter on the terminals.
≥ Do not touch the plug terminals (i and j) with metal objects.
≥ Do not disassemble, remodel, heat or throw into fire.
If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with
water.
If any electrolyte should come into contact with your eyes, never rub the eyes. Rinse eyes
thoroughly with water, and then consult a doctor.
Warning
Risk of fire, explosion and burns. Do not disassemble, heat above 60 oC (140 oF) or incinerate.
CAUTION
≥ Danger of explosion if battery is incorrectly replaced. Replace only with the type
recommended by the manufacturer.
≥ When disposing the batteries, please contact your local authorities or dealer and ask for the
correct method of disposal.
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∫ Product Identification Marking
Product
High Definition Video Camera
AC adaptor
Location
Battery holder
Bottom
U.S.A./CANADA CONSUMERS: ATTENTION:
A lithium ion battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for information
on how to recycle this battery.
Conforms to UL STD 60065
Certified to CAN/CSA STD C22.2 No.60065
Conforme à la norme CAN/CSA C22.2 No.60065
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
Contains FCC ID: VPYLBVX532
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to
OET65.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).
THE FOLLOWING APPLIES ONLY IN CANADA.
Contains IC: 772C-LBVX604
This device complies with RSS-210 of the IC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
(2) This device must accept any interference received,
including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).
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IMPORTANT SAFETY
INSTRUCTIONS
Read these operating instructions carefully before using the unit. Follow the safety instructions on
the unit and the applicable safety instructions listed below. Keep these operating instructions handy
for future reference.
1) Read these instructions.
12) Use only with the
2) Keep these instructions.
cart, stand, tripod,
bracket, or table
specified by the
3) Heed all warnings.
manufacturer, or
sold with the
4) Follow all instructions.
apparatus. When a
5) Do not use this apparatus near water.
cart is used, use caution when moving the
cart/apparatus combination to avoid injury
from tip-over.
6) Clean only with dry cloth.
7) Do not block any ventilation openings.
13) Unplug this apparatus during lightning
Install in accordance with the
storms or when unused for long periods of
manufacturer’s instructions.
time.
8) Do not install near any heat sources such
14) Refer all servicing to qualified service
as radiators, heat registers, stoves, or
personnel. Servicing is required when the
other apparatus (including amplifiers) that
produce heat.
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
9) Do not defeat the safety purpose of the
have fallen into the apparatus, the
polarized or grounding-type plug. A
apparatus has been exposed to rain or
polarized plug has two blades with one
moisture, does not operate normally, or has
wider than the other. A grounding-type plug
been dropped.
has two blades and a third grounding
prong. The wide blade or the third prong
are provided for your safety. If the provided
plug does not fit into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10) Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11) Only use attachments/accessories
specified by the manufacturer.
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-If you see this symbol-
About connecting to a PC
≥ Do not use any other USB cables except the
supplied one.
Information on Disposal in other
Countries outside the European
Union
About connecting to a TV
≥ Always use the supplied HDMI mini cable or
a genuine Panasonic HDMI mini cable
(RP-CDHM15, RP-CDHM30: optional).
≥ Do not use any other AV cables except the
supplied one.
This symbol is only valid
in the European Union.
If you wish to discard
this product, please
contact your local
authorities or dealer and
ask for the correct
method of disposal.
About using a headphone
≥ Excessive sound pressure from earphones
and headphones can cause hearing loss.
≥ Listening at full volume for long periods may
damage the user’s ears.
∫ Cautions for use
∫ About the recording format for
Keep this unit as far away as possible from
electromagnetic equipment (such as
microwave ovens, TVs, video games etc.).
≥ If you use this unit on top of or near a TV, the
pictures and/or sound on this unit may be
disrupted by electromagnetic wave radiation.
≥ Do not use this unit near cell phones because
doing so may result in noise adversely
affecting the pictures and/or sound.
≥ Recorded data may be damaged, or pictures
may be distorted, by strong magnetic fields
created by speakers or large motors.
≥ Electromagnetic wave radiation generated by
microprocessors may adversely affect this
unit, disturbing the pictures and/or sound.
≥ If this unit is adversely affected by
recording motion pictures
You can select from AVCHD* or iFrame
recording formats to record motion pictures
using this unit.
* It is compatible with AVCHD 3D or AVCHD
Progressive (1080/60p).
AVCHD 3D:
It is possible to record powerful, lifelike 3D full
high-definition images.
A 3D compatible television compatible to the
frame sequential format is required to view the
3D full high definition images.
AVCHD Progressive:
It is possible to record 2D image in the highest
quality (1080/60p) for this unit.
electromagnetic equipment and stops
iFrame:
functioning properly, turn this unit off and
remove the battery or disconnect AC adaptor.
Then reinsert the battery or reconnect AC
adaptor and turn this unit on.
This is a recording format suitable for viewing or
editing on Mac (iMovie’11).
≥ It is not compatible with motion pictures
recorded in AVCHD format.
Do not use this unit near radio transmitters
or high-voltage lines.
≥ If you record near radio transmitters or
high-voltage lines, the recorded pictures and/
or sound may be adversely affected.
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∫ Indemnity about recorded
∫ For the purposes of this
content
owner’s manual
Panasonic does not accept any responsibility
for damages directly or indirectly due to any
type of problems that result in loss of recording
or edited content, and does not guarantee any
content if recording or editing does not work
properly. Likewise, the above also applies in a
case where any type of repair is made to the
unit (including any other non-built-in memory
related component).
≥ SD Memory Card, SDHC Memory Card and
SDXC Memory Card are referred to as the
“SD card”.
≥ Function that can be used for Motion Picture
Recording Mode:
Function that can be used for Still Picture
Recording Mode:
≥ Function that can be used for the Playback
Mode:
Function that can be used for the Playback
Mode (motion picture only):
∫ About Condensation
(When the lens, the viewfinder
or LCD Monitor is fogged up)
Function that can be used for the Playback
Mode (still pictures only):
≥ Scene(s) recorded in 1080/60p, 1080/60i,
AVCHD 3D or side-by-side ([SbS 3D]):
AVCHD scene(s)
≥ Pages for reference are indicated by an
arrow, for example: l 00
Condensation occurs when there is a change in
temperature or humidity, such as when the unit
is taken from outside or a cold room to a warm
room. Please be careful, as it may cause the
lens, the viewfinder or LCD monitor to become
soiled, moldy, or damaged.
When taking the unit to a place which has a
different temperature, if the unit is accustomed
to the room temperature of the destination for
about one hour, condensation can be
This owner’s manual is designed for use with
models
,
and
HC-X920 HC-X920M
. Pictures may be slightly different
HC-X910
from the original.
≥ The illustrations used in these owner’s
prevented. (When the difference in temperature
is severe, place the unit in a plastic bag or the
like, remove air from the bag, and seal the bag.)
When condensation has occurred, remove the
battery and/or the AC adapter and leave the
unit like that for about one hour. When the unit
becomes accustomed to the surrounding
temperature, fogginess will disappear naturally.
manual show model
parts of the explanation refer to different
models.
≥ Depending on the model, some functions
are not available.
, however,
HC-X920
≥
and
are equipped
HC-X920M
HC-X920
with the Wi-Fi® function.
≥ Features may vary, so please read carefully.
≥ Not all models may be available depending
on the region of purchase.
∫ Cards that you can use with
this unit
SD Memory Card, SDHC Memory Card and
SDXC Memory Card
≥ 4 GB or more Memory Cards that do not have
the SDHC logo or 48 GB or more Memory
Cards that do not have the SDXC logo are
not based on SD Memory Card
Specifications.
≥ Refer to page 14 for more details on SD
cards.
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Contents
∫ How to open the owner’s manual (PDF format)
When you insert the CD-ROM and open the [INDEX.pdf] in the CD-ROM, the Owner’s Manual
list will be displayed. Click the document name of the Owner’s Manual you would like to open.
≥ Adobe Reader is required to view the PDF file. Please download it from the homepage of
Adobe Systems Incorporated.
Accessories..................................................10
Wi-Fi [HC-X920]/[HC-X920M]
Preparation
What you can do with the Wi-Fi®
function.........................................................23
Power supply................................................ 11
If the Wi-Fi connection cannot be
established..............................................24
Inserting/removing the battery................ 11
Charging the battery...............................12
Charging and recording time ..................13
Recording to a card .....................................14
Others
Cards that you can use with this unit......14
Inserting/removing an SD card ...............14
Turning the unit on/off.................................15
How to use the touch screen......................15
Optional accessories...................................29
About the Touch Menu............................16
Setting date and time...................................17
About copyright ...........................................26
Specifications...............................................27
Accessory Order Form (For USA and
Puerto Rico Customers)..........................31
Limited Warranty (ONLY FOR U.S.A. AND
PUERTO RICO) .............................................32
Warranty (For Canadian Customers)..........34
Basic
Useful Information
Selecting a media to record
(Only For Latin American Countries) .........35
[HC-X920M]...................................................17
Changing the Recording Mode...................18
Recording motion pictures .........................19
Recording still pictures...............................19
Using the zoom ............................................20
Motion picture/Still picture playback .........20
Watching Video/Pictures on your TV......21
Using the menu screen ...............................22
Language selection ................................22
Formatting ..............................................22
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Accessories
Check the accessories before using this unit.
Keep the accessories out of reach of children to prevent swallowing.
Product numbers correct as of Dec. 2012. These may be subject to change.
Battery pack
VW-VBN130
AC adaptor
(P/PC)
VSK0732
(PU)
VSK0733
AC cable
K2CA2YY00259
AV cable
K1HY12YY0018
USB cable
K2KYYYY00201
HDMI mini cable
K1HY19YY0021
Lens hood
VDW2412
Shoe adaptor
VYC0996
CD-ROM
Software
CD-ROM
Owner’s Manual
VFF1126
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Preparation
Power supply
∫ About batteries that you can use with this unit
The battery that can be used with this unit is VW-VBN130/VW-VBN260.
≥ The unit has a function for distinguishing batteries which can be used safely. The
dedicated battery (VW-VBN130/VW-VBN260) supports this function. The only batteries
suitable for use with this unit are genuine Panasonic products and batteries manufactured
by other companies and certified by Panasonic. (Batteries which do not support this
function cannot be used). Panasonic cannot in any way guarantee the quality,
performance or safety of batteries which have been manufactured by other companies and
are not genuine Panasonic products.
It has been found that counterfeit battery packs which look very similar to the genuine
product are made available to purchase in some markets. Some of these battery packs
are not adequately protected with internal protection to meet the requirements of
appropriate safety standards. There is a possibility that these battery packs may lead to
fire or explosion. Please be advised that we are not liable for any accident or failure
occurring as a result of use of a counterfeit battery pack. To ensure that safe products are
used we would recommend that a genuine Panasonic battery pack is used.
Inserting/removing the battery
≥ Press the power button to turn off the unit. (l 15)
Open the LCD monitor and install the battery by inserting it in the direction
shown in the figure.
Removing the battery
Be sure to hold down the power button until
the status indicator goes off. Then remove
the battery while supporting the unit to
prevent it from dropping.
Move the battery release lever in the
direction indicated by the arrow and
remove the battery when unlocked.
A
B
Insert the battery until it clicks and locks.
Battery holder
BATT
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Charging the battery
When this unit is purchased, the battery is not charged. Charge the battery fully before
using this unit for the first time.
The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always
“live” as long as the AC adaptor is connected to an electrical outlet.
Important:
≥ Do not use the AC cable with any other equipment as it is designed only for this unit. Also,
do not use the AC cable from other equipment with this unit.
≥ The battery will not be charged if the unit is turned on.
≥ It is recommended to charge the battery in a temperature between 10 °C and 30 °C (50 oF
and 86 oF). (The battery temperature should also be the same.)
1
2
Connect the AC cable to the AC
adaptor, then the AC outlet.
Connect the AC adaptor to the DC
input terminal.
≥
The status indicator will flash red at an interval
of 2 seconds (approximately 1 second on, 1
second off), indicating that charging has begun.
It will turn off when the charging is completed.
∫ Connecting to the AC outlet
If you turn on the unit while connecting with
the AC adaptor, you can use the unit with
power supplied from the outlet.
When recording for a long time, keep the AC
adaptor connected and use it together with the
battery.
A
DC input terminal
≥ Do not use any other AC adaptors except the supplied one.
≥ We recommend using Panasonic batteries. (l 10, 29)
≥ If you use other batteries, we cannot guarantee the quality of this product.
≥ Do not heat or expose to flame.
≥ Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with
doors and windows closed.
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Charging and recording time
∫ Charging/Recording time
≥ Temperature: 25 oC (77 oF)/humidity: 60%RH
≥ When using the viewfinder (times in parentheses are when using the LCD monitor)
Battery model number
[Voltage/Capacity
(minimum)]
Maximum
continuous
recordable time
Actual
recordable
time
Charging
time
Recording
mode
[1080/60p],
1 h 20 min
50 min
[AVCHD 3D]*
(1 h 15 min)
(45 min)
[PH], [HA],
[HG]
1 h 25 min
(1 h 15 min)
50 min
(45 min)
Supplied battery/
VW-VBN130 (optional)
[7.2 V/1250 mAh]
2 h 30 min
1 h 25 min
(1 h 15 min)
55 min
(45 min)
[HE], [SbS 3D]*
[iFrame]
1 h 30 min
(1 h 20 min)
55 min
(45 min)
* This will be the recording mode when the 3D Conversion Lens (optional) is attached.
≥ These times are approximations.
≥ The indicated charging time is for when the battery has been discharged completely.
Charging time and recordable time vary depending on the usage conditions such as high/
low temperature.
≥ The actual recordable time refers to the recordable time when repeatedly starting/stopping
recording, turning the unit on/off, moving the zoom lever etc.
∫ Battery capacity indication
The battery capacity indication is displayed on the LCD monitor.
≥ If there is less than 3 minutes remaining, then
will become red. If the battery discharges,
then will flash. Recharge the battery or replace it with a fully charged battery.
13
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Preparation
Recording to a card
The unit can record still pictures or motion pictures to an SD card or built-in memory. To record to an
SD card, read the following.
Cards that you can use with this unit
Use SD cards conforming to Class 4 or higher of the SD Speed Class Rating for motion
picture recording.
Please confirm the latest information about SD Memory Cards/SDHC Memory Cards/SDXC
Memory Cards that can be used for motion picture recording on the following website.
(This website is in English only.)
≥ Keep the Memory Card out of reach of children to prevent swallowing.
Inserting/removing an SD card
When using an SD card not from Panasonic, or one previously used on other equipment, for the first
time on this unit, format the SD card. (l 22) When the SD card is formatted, all of the recorded data
is deleted. Once the data is deleted, it cannot be restored.
Caution:
Check that the access lamp has gone off.
Access lamp [ACCESS] A
≥ When this unit is accessing the
SD card or built-in memory, the
access lamp lights up.
1
Open the SD card cover and insert (remove) the SD card into (from) the
card slot.
≥ Face the label side B in the direction shown in the illustration and press it straight in as far as
it will go.
≥ Press the center of the SD card and then pull it straight out.
2
Press the C part of the SD card cover and close the SD
card cover.
≥ Securely close it until it clicks.
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Preparation
Turning the unit on/off
You can turn the unit on and off using the power button, the LCD monitor or the viewfinder.
Turning the unit on and off with the power button
Open the LCD monitor and press the power button to turn on the unit.
To turn off the unit
Hold down the power button until the status
indicator goes off.
A
The status indicator lights on.
Opening the LCD monitor or extending the viewfinder turns on the unit. Closing the LCD monitor/
viewfinder turns off the unit.
Preparation
How to use the touch screen
You can operate by directly touching the LCD monitor (touch screen) with your finger.
∫ Touch
Touch and release the touch screen to select icon or picture.
≥ Touch the center of the icon.
≥ Touching the touch screen will not operate while you are touching
another part of the touch screen.
∫ Slide while touching
Move your finger while pressing on the touch screen.
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∫ About the operation icons
/
/
/
:
Touch when changing a page or performing settings.
:
Touch to return to the previous screen.
About the Touch Menu
Touch (left side)/ (right side) of
the Touch Menu to switch the operation
icons.
on
T
≥ It is also possible to switch the operation icons by
sliding the Touch Menu right or left while touching it.
W
A
Touch Menu
∫ To display the Touch Menu
Display of the Touch Menu will disappear when no
touch operation is performed for a specific period of
time during recording of motion picture/still picture. To
display it again, touch
.
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Preparation
Setting date and time
The clock is not set at the time of purchase. Make sure to set the clock.
1
Select the menu. (l 22)
MENU
: [SETUP] # [CLOCK SET]
2
Touch the date or time to be set, then set the desired value using
Displaying the World Time setting:
/
.
A
[HOME]/
[DESTINATION]
≥ The year can be set between 2000 and 2039.
3
Touch [ENTER].
≥ A message prompting for World Time setting may be
displayed. Perform the World Time setting by touching the
screen.
≥ Touch [EXIT] to complete the setting.
≥
/
HC-X920 HC-X920M
At the time of purchase, the confirmation screen for the Wi-Fi setup is displayed after setting the
world time.
Exit the screen if the setup is not necessary.
≥ When the unit is turned on for the first time, a message asking you to set the date and time will
appear. Select [YES] and perform Steps 2 to 3 to set the date and time.
Basic
Selecting a media to record
[HC-X920M]
The card and built-in memory can be selected separately to record motion pictures or still pictures.
1
Change the mode to
or
.
2
3
Select the menu. (l 22)
MENU
: [MEDIA SELECT]
Touch the media to record motion pictures
or still pictures.
≥ The media selected separately for motion pictures or still
pictures is highlighted in yellow.
4
Touch [ENTER].
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Basic
Changing the Recording Mode
∫ Intelligent Auto Mode
The modes (appropriate for the condition) are set just by pointing the unit to what you want to
record.
Intelligent auto button
Pressing the Intelligent auto button can change
the Recording Mode.
≥ Pressing the Intelligent auto button when other
Recording Modes are set will change to Intelligent
Auto Mode.
∫ To change to the other Recording Modes
1
Touch the Recording Mode button icon.
Touch the desired Recording Mode button icon.
Mode
Q.
MENU
MENU
2
Effect
Intelligent Auto
You can switch the mode to the Intelligent Auto Mode,
which optimizes settings to the recording environment
you are in.
Intelligent Auto Plus
You can add manually-adjusted brightness and color
balance settings to the Intelligent Auto Mode, and record.
Creative Control*
Scene Mode
You can record motion pictures with added effects.
This option allows this unit to automatically adjust the
shutter speed and aperture according to the scene you
want to record.
SCN
MNL
Manual
You can set the shutter speed, focus, White Balance, and
brightness (iris/gain).
* In Motion Picture Recording Mode only
≥ Pressing the Intelligent auto button while in Intelligent Auto Mode can also change the Recording
Mode.
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Basic
Recording motion pictures
1
2
Change the mode to
.
T
W
Open the LCD monitor or extend the
viewfinder.
3
Press the recording start/stop button
to start recording.
A
B
Recording button icon
When you begin recording, ; changes to ¥.
4
Press the recording start/stop button again to pause recording.
≥ Recording can also be started/stopped by touching the recording button icon.
Basic
Recording still pictures
1
2
Change the mode to
.
Open the LCD monitor or extend the
viewfinder.
3
4
Press the
(For Auto Focus only)
button halfway.
Press the
button fully.
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Basic
Using the zoom
Zoom lever/Zoom button icons
T side:
T
Close-up recording (zoom in)
W side:
W
Wide-angle recording (zoom out)
≥ The zoom speed varies depending on the
range over which the zoom lever is moved.
T
6
W
T
W
A
Zoom bar
The zoom bar is displayed during the zoom
operation.
Basic
Motion picture/Still picture playback
1
2
Change the mode to
.
ALL
Touch the play mode select icon A.
MENU
≥ You can also set by touching
SETUP] or [PICT. SETUP] # [MEDIA, VIDEO/
PICTURE]. (l 22)
, selecting [VIDEO
3
/
HC-X920 HC-X910
Select the still picture B or the recording
format of the motion picture C you wish to
play back.
HC-X920M
Select the media type D and then select the
still picture B or the recording format of the
motion picture C you wish to play back.
≥ Touch [ENTER].
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≥ The icon is displayed in the thumbnail display when the item for motion picture is touched.
(
,
,
,
,
,
,
)
≥
60p is displayed on the 1080/60p scene, 3D (Blue) is displayed on the AVCHD 3D scene and
3D is displayed on the side-by-side scene by touching [ALL AVCHD].
4
Touch the scene or the still picture to be played back.
≥ To display the next (previous) page:
j Slide the thumbnail display upward (downward) while touching it.
j Switch the touch menu, and then touch
(up) /
(down) on the thumbnail scroll
lever.
5
Select the playback operation by touching the operation icon.
Operation icon
E
0h01m30s
≥ Operation icons and screen display will disappear when
no touch operation is performed for a specific period of
time. To display them again, touch the screen.
≥ Touch 1/; to start/pause playback of motion pictures.
Watching Video/Pictures on your TV
Connect this unit to a TV using an HDMI mini
cable (supplied) or an AV cable (supplied).
A/V
A
B
HDMI mini connector [HDMI]
A/V connector [A/V]
21
VQT4R14
Basic
Using the menu screen
MENU
≥ Touch
(left side)/ (right side) of
on the Touch Menu to display
. (l 16)
∫ About
After touching
and items will cause function descriptions and
settings confirmation messages to appear.
≥ After the messages have been displayed, the
guide display is canceled.
guide display
, touching the submenus
MENU
1
Touch
.
Q.
MENU
MENU
Language selection
2
Touch the top menu A.
You can select the language on the screen
display and the menu screen.
MENU
: [SETUP] # [LANGUAGE] #
desired language
Formatting
3
Touch the submenu B.
Please be aware that if a medium is formatted,
then all the data recorded on the medium will be
erased and cannot be restored. Back up
important data on a PC, DVD disc etc.
MENU
: [SETUP] # [FORMAT MEDIA] #
desired media
[Built-inMemory]*1/[SD CARD]/[HDD]*2
≥ Next (previous) page can be displayed by
touching
/
.
*1
only.
HC-X920M
*2 Displayed when connecting a USB HDD.
(Refer to the Owner’s Manual (PDF
format))
4
5
Touch the desired item to enter the
setting.
Touch [EXIT] to exit the menu
setting.
HC-X920 HC-X910
≥
/
Media selection screen is not displayed when
the USB HDD is not connected. Touch [YES].
22
VQT4R14
Wi-Fi [HC-X920]/[HC-X920M]
What you can do with the Wi-Fi®
function
By linking with Wi-Fi compatible devices, you can use the Wi-Fi functions of [Link to Cell]‚ [DLNA
Play], [Live Cast] and [Home Cam].
Before using the respective Wi-Fi functions, check and prepare your device.
To use the Wi-Fi function, connect this unit to a wireless access point or smartphone via Wi-Fi.
≥ Please refer to the Owner’s Manual (PDF format) for details about the Wi-Fi connection.
≥ For the operations and settings of your device such as the smartphone, please read the
operating instructions of the device.
Feature
Description of functions
Using a smartphone, you can perform record/playback
operations from a remote location or upload motion
pictures and still pictures recorded in this unit on SNS
(Social Networking Service).
[Link to Cell]
[DLNA Play]
[Live Cast]
[Home Cam]
Connecting this unit to a DLNA-compatible TV via Wi-Fi,
you can play back scenes and still pictures on the TV.
You can broadcast motion pictures of this unit live by
setting up a link between the “LUMIX CLUB” and
USTREAM.
You can confirm the recording screen of this unit from
outside using a smartphone.
23
VQT4R14
If the Wi-Fi connection cannot be established
Problem
Check points
It cannot connect
to the wireless
access point.
(General)
≥ Turn ON the wireless access point.
≥ Approach the wireless access point and reconnect.
≥ If it takes time to complete the connection, the Wi-Fi connection will be
aborted.
Reset the connection settings.
≥ Check how to connect to the wireless access point and how to set the
security settings.
The wireless
access point is not
detected.
≥ Make sure the wireless access point is registered in this unit.
≥ The device may be unable to locate the wireless access point due to
problems with the signal. Use [Manual Connection].
(Easy Connection)
≥ Make sure the wireless access point is in the correct WPS standby
mode.
≥ Make sure the PIN code has been correctly input.
(Manual Connection)
≥ Make sure the SSID and password have been correctly input.
≥ Check the Authentication method, Encryption type, and Encryption
key (Password).
Radio waves of the
wireless access
point get
≥ The condition may improved by moving the location or changing the
angle of the wireless access point.
≥ If you use another 2.4 GHz band device such as a microwave oven or
cordless telephone nearby, you may interrupt the signal. Keep a
sufficient distance from these types of devices.
disconnected.
24
VQT4R14
Problem
The Wi-Fi
Check points
(Wireless Access Point Connection)
connection is not
possible between
this unit and a
smartphone.
≥ Make sure the smartphone is properly connected to the wireless
access point by checking the Wi-Fi settings of the smartphone.
≥ Make sure this unit and the smartphone are connected to the same
wireless access point.
≥ Make sure the wireless access point is registered in this unit.
(Direct Connection)
≥ Make sure the smartphone is properly connected to this unit by
checking the Wi-Fi settings of the smartphone.
≥ Make sure the SSID and Password have been correctly input.
≥ Make sure the smartphone is not connected to the wireless access
point. If it is connected to the wireless access point, change the Wi-Fi
access point using the smartphone's Wi-Fi set up.
It takes long time
every time to
connect to a
≥ It may take longer time to connect depending on the Wi-Fi connection
setting of the smartphone, but it is not a malfunction.
smartphone.
This unit is not
displayed in the
Wi-Fi setting
screen of the
smartphone.
≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of
the smartphone.
The Wi-Fi
≥ If there is a setting for avoiding poor connections in the Wi-Fi setting
connection is
disconnected
immediately.
menu of the Android™ device 4.0 or later version, turn it off.
25
VQT4R14
Others
About copyright
≥ Other names of systems and products
mentioned in these instructions are usually
the registered trademarks or trademarks of
the manufacturers who developed the system
or product concerned.
∫ Carefully observe copyright
laws
Whatever you have recorded and created
can be used for your personal entertainment
only. Under copyright laws, other materials
cannot be used without obtaining
permission from the holders of the
copyrights.
This product is licensed under the AVC patent
portfolio license for the personal and
non-commercial use of a consumer to (i)
encode video in compliance with the AVC
Standard (“AVC Video”) and/or (ii) decode AVC
Video that was encoded by a consumer
engaged in a personal and non-commercial
activity and/or was obtained from a video
provider licensed to provide AVC Video. No
license is granted or shall be implied for any
other use. Additional information may be
obtained from MPEG LA, LLC.
∫ Licenses
≥ SDXC Logo is a trademark of SD-3C, LLC.
≥ “AVCHD”, “AVCHD 3D”, “AVCHD
Progressive”, “AVCHD 3D/Progressive” and
the “AVCHD 3D/Progressive” logo are
trademarks of Panasonic Corporation and
Sony Corporation.
≥ Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
≥ HDMI, the HDMI Logo, and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing
LLC in the United States and other countries.
≥ x.v.Color™ is a trademark.
≥ LEICA is a registered trademark of Leica
Microsystems IR GmbH and DICOMAR is a
registered trademark of Leica Camera AG.
≥ iMovie, Mac and Mac OS are trademarks of
Apple Inc. registered in the U.S. and other
countries.
≥ Android and Google Play are trademarks or
registered trademarks of Google Inc.
≥ The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
This product incorporates the software licensed
under the GNU General Public License Version
2.0 (GPL V2.0), the GNU LESSER General
Public License Version 2.1 (LGPL V2.1) or the
other open source software licenses. A copy of
the corresponding source code licensed under
GPL V2.0 or LGPL V2.1 is available to you in
response to your request. For the detailed
terms and conditions thereof and the contact
information, please refer to the Owner’s Manual
shown in the attached Owner’s Manual CD-
ROM.
≥ The Wi-Fi Protected Setup Mark is a mark of
the Wi-Fi Alliance.
≥ “Wi-Fi”, “Wi-Fi Protected Setup”, “WPA” and
“WPA2” are marks or registered marks of the
Wi-Fi Alliance.
≥ DLNA, the DLNA Logo and DLNA
CERTIFIED are trademarks, service marks,
or certification marks of the Digital Living
Network Alliance.
26
VQT4R14
Others
Specifications
High Definition Video Camera
Information for your safety
Still picture recording format:
JPEG (Design rule for Camera File system,
based on Exif 2.2 standard)
MPO format compatible (3D still picture)
Refer to the owner’s manual (PDF format) for
picture size of a still picture and number of
recordable pictures.
Recording media:
SD Memory Card
SDHC Memory Card
SDXC Memory Card
Power source:
DC 9.3 V (When using AC adaptor)
DC 7.2 V (When using battery)
Power consumption:
Recording;
/
HC-X920 HC-X920M
9.3 W
HC-X910
8.7 W
Refer to the owner’s manual (PDF format) for
details on SD cards usable in this unit.
Charging;
10.3 W
HC-X920M
Built-in memory; 32 GB
Image sensor:
1/2.3z 3MOS image sensor
Total; 12760 Kk3
Motion picture recording format:
[AVCHD]; AVCHD format version 2.0 compliant
(AVCHD 3D/Progressive)
[iFrame]; MPEG-4 AVC file format compliant
(.MP4)
Motion picture compression:
MPEG-4 AVC/H.264
MPEG-4 MVC/H.264 (AVCHD 3D)
Audio compression:
[AVCHD]; Dolby® Digital/5.1 ch (built-in
microphone), 2 ch (built-in microphone/external
microphone)
Effective pixels;
Motion picture; 2830 Kk3 (16:9)
Still picture; 2260 Kk3 (4:3),
2540 Kk3 (3:2), 2830 Kk3 (16:9)
Lens:
Auto Iris, 12k Optical Zoom, F1.5 to F2.8
Focal length; 2.84 mm to 34.1 mm
Macro (Full range AF)
35 mm equivalent;
[iFrame], [MP4]; AAC/2 ch
Motion picture;
Recording mode and transfer rate:
[1080/60p]; Maximum 28 Mbps (VBR)
[PH]; Maximum 24 Mbps (VBR)
[HA]; Average 17 Mbps (VBR)
[HG]; Average 13 Mbps (VBR)
[HE]; Average 5 Mbps (VBR)
[iFrame]; Maximum 28 Mbps (VBR)
[AVCHD 3D]; Maximum 28 Mbps (VBR)
[SbS 3D]; Average 17 Mbps (VBR)
Refer to the owner’s manual (PDF format) for
the picture size and recordable time of motion
picture.
29.8 mm to 399.2 mm (16:9)
Still picture;
36 mm to 431.7 mm (4:3),
33.1 mm to 397.1 mm (3:2),
29.8 mm to 399.2 mm (16:9)
Minimum focus distance;
Normal; Approx. 3.5 cm (1.4q) (Wide)/
Approx. 1.2 m (4.0 feet) (Tele)
Tele Macro; Approx. 95 cm (38q) (Tele)
Intelligent Auto Macro;
Approx. 1 cm (0.4q) (Wide)/
Approx. 95 cm (38q) (Tele)
Filter diameter:
49 mm
Zoom:
12k optical zoom, 25k i.Zoom, 40k/700k
digital zoom
27
VQT4R14
Image stabilizer function:
Mass (Weight):
Optical (Hybrid Optical Image Stabilizer, Active
Mode (Rotation correction), Optical Image
HC-X920
Approx. 417 g (Approx. 0.919 lbs.) [without
battery (supplied) and an SD card (optional)]
HC-X920M
Stabilizer Lock, Tilt correction function
)
Creative Control:
[Miniature Effect]/[Silent movie]/[8mm movie]/
[Time Lapse Rec]
Approx. 419 g (Approx. 0.924 lbs.) [without
battery (supplied)]
Monitor:
HC-X910
3.5z wide LCD monitor (Approx. 1152 K dots)
Viewfinder:
0.24z wide EVF (Approx. 263 K dots
equivalent)
Approx. 415 g (Approx. 0.915 lbs.) [without
battery (supplied) and an SD card (optional)]
Mass (Weight) in operation:
HC-X920
Microphone:
Approx. 477 g (Approx. 1.052 lbs.) [with battery
(supplied) and an SD card (optional)]
5.1 channel surround microphone/
Zoom microphone/Focus microphone/
Stereo microphone
HC-X920M
Approx. 479 g (Approx. 1.056 lbs.) [with battery
Minimum required illumination:
Approx. 1.6 lx (1/30 with Low Light mode in the
Scene Mode)
Approx. 1 lx with the Color Night Rec function
AV connector video output level:
1.0 Vp-p, 75 h, NTSC system
HDMI mini connector video output level:
HDMI™ (x.v.Color™) 1080p/1080i/480p
AV connector audio output level (Line):
316 mV, 600 h, 2 ch
(supplied)]
HC-X910
Approx. 475 g (Approx. 1.047 lbs.) [with battery
(supplied) and an SD card (optional)]
Operating temperature:
0 oC to 40 oC (32 °F to 104 °F)
Operating humidity:
10%RH to 80%RH
Battery operation time:
See page 13
Headphone output:
/
HC-X920 HC-X920M
77 mV, 32 h (Stereo mini jack)
HDMI mini connector audio output level:
[AVCHD]; Dolby Digital/Linear PCM
[iFrame], [MP4]; Linear PCM
MIC input:
j60 dBV (Mic sensitivity j40 dB equivalent,
0 dB=1 V/Pa, 1 kHz)
(Stereo mini jack)
Wireless transmitter:
Compliance standard; IEEE802.11b/g/n
Frequency range used;
Central frequency 2412 MHz to 2462 MHz [11ch]
Encryption method; Wi-Fi compliant WPA™/
WPA2™/WEP
Access method; Infrastructure mode
AC adaptor
USB:
Information for your safety
Reader function
SD card; Read only (No copyright protection
support)
Power source:
AC 110 V to 240 V, 50/60 Hz
Power consumption:
16 W
DC output:
DC 9.3 V, 1.2 A
HC-X920M
Built-in memory; Read only
Hi-Speed USB (USB 2.0), USB terminal Type Mini AB
USB host function (for USB HDD)
Flash:
Available range; Approx. 1.0 m to 2.5 m
(3.3 feet to 8.2 feet)
Dimensions:
Dimensions:
52 mm (W)k26 mm (H)k86.3 mm (D) [2.1 q
(W)k1.0 q (H)k3.4 q (D)]
Mass (Weight):
67 mm (W)k72 mm (H)k150 mm (D)
[2.64 q (W)k2.83 q (H)k5.90 q (D)] (including
projecting parts)
Approx. 115 g (Approx. 0.25 lbs.)
28
VQT4R14
∫ When using 3D Conversion Lens
(optional)
Lens:
F2.0 (f = 1.64 mm)
35 mm equivalent; 36 mm
Minimum recording distance; Approx. 1.2 m
(3.9 feet)
Minimum illumination:
Approx. 12 lx (1/30 with Low Light Mode in the
Scene Mode)
Others
Optional accessories
Accessory No.
VW-BC20PP
Figure
Description
Battery charger
VW-VBN130*1
VW-VBN260
Rechargeable Lithium Ion Battery
Pack
Rechargeable Lithium Ion Battery
Pack
RP-CDHM15
RP-CDHM30
HDMI mini cable
VW-W4907H*2
VW-CLT2*2
Wide conversion lens
3D Conversion Lens
VW-LF49N*2
Filter kit
*1 Please refer to page 13, concerning the battery charging time and available recording time.
*2 Remove the lens hood (supplied) and set to the flash setting to ([OFF]).
29
VQT4R14
Accessory No.
VW-VMS10PP
Figure
Description
Stereo microphone
VW-SK12PP
Shoe adaptor
NOTE:
Accessories and/or model numbers may vary by country. Please consult your local
dealer.
Product numbers correct as of Dec. 2012. These may be subject to change.
30
VQT4R14
Accessory Order Form (For USA and Puerto Rico Customers)
Please photocopy this form when placing an order.
1. Model #
2. Items Ordered
Accessory #
Description
Price Each
Quantity
Total Price
Shipping & Handling
Subtotal
$6.95
Your State & Local Sales Tax
Total
3. Method of payment (check one)
American Express
VISA
Credit Card #
MasterCard
Expiration Date
Discover
Customer Signature
(Please do not send cash)
4. Shipping information (UPS delivery requires complete street address)
Ship To:
Mr.
Mrs.
Ms.
Phone#:
First
Last
Day
(
)
)
Street Address
City
Night
(
State
Zip
TO OBTAIN ANY OF OUR ACCESSORIES YOU CAN DO ANY OF
THE FOLLOWING:
VISIT YOUR LOCAL PANASONIC DEALER
OR
CALL PANASONIC’S ACCESSORY ORDER LINE AT 1-800-332-5368
[6 AM-6 PM M-F, PACIFIC TIME]
OR
MAIL THIS ORDER TO: PANASONIC NATIONAL PARTS CENTER
20421 84th Ave. S., Kent, WA 98032
In CANADA, please contact your local Panasonic dealer for more information on Accessories.
31
VQT4R14
Others
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will,
for the length of the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name
High Definition Video Camera
Parts
Labor
1 Year
90 Days
All included Accessories
(Except Non-Rechargeable Batteries)
90 Days
Not Applicable
Only Non-Rechargeable Batteries
10 Days
Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies
to products purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the product
prepaid to:
Panasonic Exchange Center
4900 George McVay Drive Suite B McAllen, TX 78503
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s
Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping
Panasonic is committed to providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number where you can be reached.
A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
32
VQT4R14
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning
damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media
or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at:
Or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Ave. S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of October 2012
33
VQT4R14
Others
Warranty
(For Canadian Customers)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will
be made by Panasonic Canada Inc.
Camcorder Products - One (1) year, parts and labour
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product
mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold
“as is”, and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND
PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, improper batteries, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is
attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty
excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.
WARRANTY SERVICE
For product operation and information assistance, please contact:
Our Customer Care Centre:
Telephone: 1-800-995-8649
Fax #: (905) 238-2360
For defective product exchange within the warranty period, please contact the original dealer or our
Customer Care Centre.
34
VQT4R14
Others
Useful Information
(Only For Latin American Countries)
Customer Service
Customer Service Directory
Obtain product information and operative assistant; localize the closer distributor or
Service Center; buy spare parts and accessories by our web site to Latin American:
Also you may contact us directly by our Contact Center:
Panama
800-PANA (800-7262)
Colombia
Ecuador
Costa Rica
El Salvador
Guatemala
Chile
01-8000-94PANA (01-8000-947262)
1800-PANASONIC (1800-726276)
800-PANA737 (800-7262737)
800-PANA (800-7262)
1-801-811-PANA (1-801-811-7262)
800-390-602
From a cell phone: 797-5000
800-PANA-800 (800-7262-800)
0-800-PANA (0-800-7262)
0-800-00-PAN(0-800-00726)
0800-333-PANA (0800-333-7262)
0810-321-PANA (0810-321-7262)
0800-11-PANA (0800-11-7262)
809-200-8000
Venezuela
Uruguay
Peru
Argentina
Paraguay
Dominican Republic
Mexico Service
To obtain information in the Republic of Mexico contact us at:
email: [email protected]
Or you may contact us in the next following phones numbers:
01800-VIP-PANA (01800-847-7262) - Interior
(55) 5000-1200 - Mexico D.F. and Metropolitan Area
35
VQT4R14
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
VQT4R14
F1212KK0 ( 2000 )
© Panasonic Corporation 2012
Printed in Japan
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