Samsung SmartCam
User Manual
SNH-1010N
Contents
•
Never use the product near bath tub, sink, washing machine and in wet basement to
avoid moisture.
•
•
The product is designed for indoor use.
GETTING STARTED
The product is not designed for medical monitoring, and requires a grown-up’s
protective supervision on its use.
Key Features ………………………………………………… 4
Basic Information …………………………………………… 6
•
To avoid overheating of the product, do not expose the product to direct sunlight; do
not install or use near a heat source such as heater, radiator, cooking devices (ex:
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).
•
•
Make sure to keep ventilated while using the product.
INSTAllATION &NETWORk CONNECTION
Avoid pillar or furniture that may block ventilation, when installing the product.
Make sure to use the power adaptor provided. If used with unidentified adaptor, it may
damage the product. The power adaptor must be used with regular household electric
supply.
Installation …………………………………………………… 8
Network Connection and Settings…………………………… 11
•
•
Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.
Be warned and never hold the cable’s stripped part when connecting / disconnecting
the adaptor to/from the wall outlet.
MONITORING
•
•
To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.
Registration …………………………………………………… 13
Live Video …………………………………………………… 18
Set up ………………………………………………………… 20
Event Alarm…………………………………………………… 27
Information …………………………………………………… 28
The product’s servicing is allowed only to authorized Samsung Techwin’s service
personnel.
•
•
When using the product for children’s care, be careful to keep the product out of
children’s reach.
The product partially contains component which might cause respiration difficulty.
Accessories and small parts of the product should be stored keeping out of children’s
reach.
•
•
The product is not designed to replace responsibility of human supervision on children.
APPENDIx
The product is not equipped with device of immediate notification to adult with
accidental/sudden children‘s move; it requires periodic checks and human
supervision.
Specifications ………………………………………………… 30
Troubleshooting ……………………………………………… 33
•
This appliance and its antenna must not be collocated or operation in conjunction
with any other antenna or transmitter. A minimum separation distance of 20 cm must
be maintained between the antenna and the person for this appliance to satisfy the
RF exposure requirements.
ꢀ
Key Features
•
Easy to install
- With the help of WPS (WiFi Protected Setup), wireless sharing and easy
connection are enabled.
and install the program without a separate installer program.
•
Remote monitoring
- Whenever and wherever if you are in the Internet enabled environment,
remote monitoring is ready for you.
GettinG Started
01
- PC, laptop or smart phone can be used for monitoring.
•
•
Real-time alarm
- Detect motion and sound before outputting the alarm in real time via
Google Talk Messenger or with smart phone.
Cloud Storage
key Features
4
- Upload the event video and images to the user’s YouTube (video) or Picasa
(images) account automatically.
Product and Accessories
5
- Anytime anywhere you can enjoy the video and images stored in the cloud
storage.
Basic Information
6
•
Two-way Audio
Product At a Glance
6
- With the built-in speakers and microphone, you can make Two-way
communications.
However, it is available only with the smart phone. (Not applicable to the
PC or laptop computer.)
•
•
SNS (Social Networking Service) Alarm supported
-
Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.
- Share special video footage and images with your friends.
IR Flash
- In a low contrast scene, you can use IR Flash for the monitoring purpose.
ꢁ
· English
Product and Accessories
Check for above components when opening the product package.
01
Camera
Power Adaptor
Quick Start Guide
License Information
Warranty Card
Bracket
Double-sided Tape
Network Cable
`
Please save the packaging. you will need the serial number later to register the camera.
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ꢂ
Basic Information
Product At a Glance
Front View
High quality camera lens
Built-in IR lEDs for night vision
Power status lED
Red: Power On, Boot-up in process
White: Camera ready
Yellow: Privacy mode enabled
Magenta: Updating firmware
WiFi status lED
Flashing White: Searching for wireless network
Steady White: Wireless network connected
Off: Connected via network cable
Built-in Mic
Bottom View
Holes for wall mount bracket
Built-in speaker
ꢃ
· English
Side View
01
WPS Button
Used to connect to the Wireless
Access Point
Press and hold for 3sec to
initiate WPS mode
Privacy Button
Press for 3sec to stop
transmitting video/audio
Press and hold for 10sec to
reset the camera to default
settings
Rear View
DC 5V Power Input
Network port
Used if WPS is not supported on
the Wireless Access Point or if
you do not have a Wireless
Access Point
ꢄ
Installation
Precautions
1. Install the camera in a place where the WiFi signal can be reached and without
interference.
inStallation &
2. Keep it away from humidity such as around the humidifier.
3. Keep it away from the direct sunlight, strong light or dust; install it in a place
with clear view.
network ConneCtion
02
4. Do not install it in a place where there are a lot of obstacles.
5. Keep the lens clean at all times.
Wipe off the dust with a soft cloth.
6. Switching between day and night time is done according to detection result of
the luminance sensor on the left side.
Installation
8
Precautions
8
9
9
Desktop mounting
Wall mounting
Power Supply
10
Network Connection and Settings 11
Precautions
11
11
12
12
Connecting via network cable
Connecting via WiFi without WPS feature
Conneting using WiFi WPS feature
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· English
Wall mounting
Desktop mounting
1. Use a double-sided tape to secure the bracket to
a desired position.
1. Place the camera in a desired position
on the surface.
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`
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You can use the screws to tighten the camera. (not
included)
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The double-sided tape cannot be reused after being
used once.
02
2. Adjust the camera’s shooting angle as appropriate.
Keep the installation surface clean before attaching
the double-sided tape to the bracket.
Otherwise, the adhesive force may be deteriorated,
causing a fall of the camera.
`
`
Do not put excessive force.
Otherwise, it may cause damage
to the camera.
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If you use the camera in contact
with the base unit, this may
cause noise on the video. It is
advisable to use the camera in a
5º to 10º tilt.
2. Fit the protruding points (x2) of the bracket into the corresponding holes
of the camera before turning clockwise to fix the camera.
3. Connect the power
cable.
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When done, remove the protective film from the lens.
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3. Adjust the camera’s shooting angle as appropriate (left and right) and
tighten the screws on the bottom of the bracket.
5. Plug in the power cable and arrange the cables through the bracket
holes.
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You can also use a coin or flat-head screwdriver to tighten them.
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When done, remove the protective film from the lens.
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Power Supply
4. Adjust the camera’s shooting angle (top
and bottom).
Plug-in the camera power adapter to the wall outlet and connect the camera as
shown.
`
`
Do not put excessive force. Otherwise, it
may cause damage to the camera.
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If you use the camera in contact with the
base unit, this may cause noise on the
video. It is advisable to use the camera in a
5º to 10º tilt.
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Make sure to use the provided power adaptor. Otherwise, the product may not
operate properly.
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`
`
It will take about 1min for the camera to boot-up completely.
When the boot-up is complete, the power LED color will change from red to white.
10 · English
Network Connection and Settings
Precautions
Connecting via network cable
•
•
The wireless network access may fail, depending on the communications environment.
If you do not have a Wireless Access Point, you must connect the camera using LAN
cable directly to your home router.
For details about the network settings and password, contact your network
administrator or service provider.
02
•
For a specific Internet service requiring user authentication, you may not access the
service. If this is the case, contact the service provider.
1. Connect the network cable to the camera and to the home router as shown
below.
•
•
Do not access the unauthorized network.
The farther the distance from the Wireless Access Point, the longer time the network
connection may take.
<Hub>
•
•
•
•
•
•
If you fail to access the selected wireless network, try a different Wireless Access
Point to make access.
<Modem>
Internet Service
For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
OR
If the camera is connected to a multiple-Wireless Access Point network environment,
some video packets may be lost, depending on the network traffic load.
According to the network policy (blocking UDP) of the service provider, the video
transmission can be limited to 7 minutes.
`
It is recomend to set the router to DHCP(Dynamic Host Configuration Protocol)
server. If you want to use static IP address, please refer to <wired network> on
page 21.
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In addition to the above two situations, you may encounter a network delay or
interruption due to the network conditions.
This product has gone through the compatibility test with worldwide top ranking
routers in the market but you may still have a problem in compatibility with some
conventional routers or other routers manufactured by other than the industry leading
companies.
11
Connecting via WiFi without WPS feature
Conneting using WiFi WPS feature
What is WPS?
If you want to connect the camera using a non-WPS Wireless Access Point, change
the network setting to Wire and try the wireless network.
WPS enables to make connection between the camera and the Wireless Access
Point with a simple click of the button.
1. When you apply the power, the power status LED is lit red, and it will change
to white when the booting is completed.
1. Use the network cable (LAN cable) to connect the LAN port of the unit to the
LAN port of the Wireless Access Point.
2. Press the WPS button on the camera for 3sec and the WiFi status LED will flash rapidly.
Press the WPS button on the Wireless Access Point within 2min.
WPS Button
WPS Button
<Wireless Access Point>
Internet Service
<Modem>
<Wireless Access Point>
<Modem>
Wi-Fi
Indicator LED
2. Register and select the camera according to guide of 03. Monitoring.
3. Set your wireless network environment using the guideline <Wireless
Network> on page 22.
Internet Service
3. The WiFi status LED will become steady white once the camera is connected
to the Wireless Access Point. (may take up to 30sec).
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When the wireless network settings are completed, remove the LAN cable.
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If you fail to connect to the Internet service, contact the service provider for
details.
4. If the WiFi status LED (white) is not lit, repeat steps 2 through the end and
check it again.
`
`
If the Wireless Access Point do not support WPS or you do not have wirelss
router, please go to Wired Connection.
If no WPS button is displayed or visible on the display, see the Wireless Access
Point’s manual or contact the manufacturer of your Wireless Access Point for
technical assistance.
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`
`
On some routers, you may need to log in to the web interface and click on an
on-screen button to activate the WPS feature.
If you fail to connect to the Internet service, contact the service provider for details.
12 · English
Registration
Once you register the product with the site, you can monitor the camera video on the
PC or laptop computer.
Web browser requirements
Windows
Mac
- Windows XP ,7 supported
MonitorinG
Registration
03
MAC OS X Snow Leopard or
higher is supported
- Safari
- Internet Explorer 8, 9
(The 64-bit is not supported.)
03
13
- Firefox
- Mac Chrome, Firefox
- Chrome
Web browser requirements
Starting SmartCam
13
13
Starting SmartCam
live Video
18
Monitoring options
19
1. From your PC, launch your web browser.
3. Select preferred language.
Set up
20
Basic Info
Network
Time
Alarm & Notification
Alarm Schedule
20
21
23
23
26
4. Click <Sign up> or <Starting SmartCam>.
Event Alarm
27
Information
28
My Account
Support
28
29
1ꢀ
Plug in installation
You need to install your plug in to automatically search for cameras connected
to the network and view the video in your camera.
3) Click <Install> to begin the installation.
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`
If you login or click <Starting SmartCam> in a PC where the plug in is not
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installed, the installation message window will pop up.
When you install the plug in, the web browser will be terminated and you need
to launch it again.
1) Click <Download Plug-in>, run the setup file.
4) Installation has completed.
For Windows
2) Click <Next>.
1ꢁ · English
For Mac
2) Click <Continue>.
4) Enter password, and click <Install Software>.
03
3) Click <Install>.
5) Installation has completed.
1ꢂ
5. Provide the requested information, and click <Sign Up>.
6. According to the network connection and setting, click <Next> when the
camera LED turns into White.
7. Select the serial number of the camera to be added from the camera search
•
•
ID: Create the user ID and click the <Check ID>.
list.
Fill in the user ID in 8 ~ 14 alphanumeric characters and ‘.’.
If the camera is not found, enter the serial number manually.
Password: Create a password between 8 to 14 characters using both letters and
numbers.
8. Click <Next>.
•
•
•
Confirm Password: Please enter the password again for confirmation.
Name: Enter the user name.
E-mail: Enter the correct email address as it is used for reference in case you
forgot the user ID or password.
•
Country: Please select your country.
* Check <Agree> to the terms and conditions of service and the privacy policy.
`
`
Serial number can be found the label on the side of the packaging or on the
rear of the product.
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The computer and the camera has to be on the same network router to auto
detect the cameras.
1ꢃ · English
9. Create <Camera Name> and <Camera password>.
12. Select your Wireless Network from the list.
10. Click <Next>.
13. Enter the password of your Wireless Network and click <Next>.
03
Display Strings
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The camera password is used to block the unauthorized access to your camera.
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Create camera password using alphanumeric characters between 1 to 8 without
any space.
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If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.
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To display the password, select <Display Strings>.
11. After adding the camera, click <Yes> in the wireless network setup pop-up
window.
14. Click <Ok>.
1ꢄ
15. Unplug the network cable from the camera and the router.
Live Video
16. Click <Finish> if the <Finish> button is activated.
1. Select a camera from the camera list at the upper left hand of the screen.
17. Once the camera is successfully registered, you can check the camera in the
camera list.
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The gray icon indicates the camera is inactive so you cannot monitor it right now.
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2. Enter the camera password and click <Apply>.
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Check <Remember> to connect the camera without entering the camera password.
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If you want to change the Camera password, please refer to <Basic Info> on
page 20.
1ꢅ · English
Item
Description
Monitoring options
Enlarges current video to the maximum size of the monitor.
Supported by Internet Explorer only.
Full screen
4
5
1
2
3
4
If you set Night Vision to <ON>, the camera will be automatically
converted to Night Vision mode.
If you set Night Vision to <OFF>, the camera will not be
converted to Night Vision mode, and it will operate in a color
mode.
Night Vision
If it is converted to a black/white mode in the dark when Night
Vision is <ON>, the IR lighting will automatically operate.
Flip
You can flip over the video image.
6
7
Capture Image
Saves a picture of current live image you are viewing.
Select frame rate based on your network speed.
03
If the bandwidth provided by the cable service provider is
lower than recommended, you may encounter a blurry image
or a temporary loss of video signal.
Network Speed
8
5
11
10
6
7
When enabled, you can hear what’s happening around the
camera.
Sound
9
8
9
Brightness
You can adjust the brightness of the screen image.
10
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
Item
Description
If you set the microphone to ‘0’, you will not hear the sound from
the live video and it is not recorded by the alarm of YouTube
or Picasa. Note that the Two-way audio transfer function is
available only with the smart phone application.
Default Camera
Delete Camera
Set the default camera to monitor in the camera list.
Delete the registered camera.
1
2
Audio
11
Cancel remembering
camera password
Cancel remembering the camera password.
3
1ꢆ
Network Speed
Profile Name Resolution Frame rate
Set up
Recommended
bandwidth
Low Speed Network
Mid Speed Network
VGA
VGA
5 fps
768Kbps
1Mbps
Basic Info
10 fps
20 fps
High Speed Network VGA
1.5Mbps
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What is Relay Mode?
Depending on your network connection, peer to peer connection may not be
available.
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If you cannot make a peer to peer connection, the camera should be connected
in relay mode. In this case, the video will be played for the first seven minutes,
and if you want to see additional video, the camera has to be connected again.
Relay mode is added feature where the video from the camera is transmitted to
Samsung server then retransmitted to the user’s computer
samsungsmartcam. com”, go to support page, and refer to “Troubleshooting”
on it.
1
2
3
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4
`
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If you display more than one live video with the Web browser, they can be
overlapped in some portion. It is recommended to use one browser at one time.
The Night Vision video produces a different visibility according to the distance
between camera and subject.
Item
Description
Serial number You can confirm the serial number.
1
2
3
4
Camera
password
Click the <Modify>, you can change the Camera password.
Enter the current private Key, and type a new Camera password.
Camera Name Click the <Modify> button, you can change the camera name.
Firmware
Version
You can check the current version and the latest version of your camera
S/W.
20 · English
Network
`
`
If you change the camera password, you will be logged out and return to the camera
password input page.
Keep the camera password in a safe place as it is used for viewing the live screen of
the camera or for changing the display settings.
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<Wired Network>
Firmware update
If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1) Click <Firmware>.
1
2
03
2) Click the <
> icon to update the firmware.
Item
Description
If you select “Dynamic IP Address”, the IP address will be
obtained automatically.
Dynamic IP Address
Static IP Address
1
2
You must manually provide the information of: IP address, subnet
mask, gateway, DNS server address.
3) When the firmware update is finished, the camera will reboot.
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Use the cable network if possible to update the firmware.
If the power is off during the update, it will cause a fatal damage to the product.
The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
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21
<Wireless Network>
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If any of the manual settings is wrong, the network settings will not be applied.
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If you have both cable and wireless network connections simultaneously, the
cable network connection is prioritized.
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Press WPS to set the network connection to Wireless regardless of the current
network settings. When the system reboots, it will switch to Cable if the cable
network connection is already established.
1
2
`
`
If you switch from the current wireless connection to the cable connection, the
network will switch to cable connection accordingly.
For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
3
4
Item
Description
Wireless On/ Wireless Off You can select to activate or deactivate the wireless network connection.
1
2
You will see a list of APs (Access Point) available. Select a desired
AP (Access Point) list
one from the list of APs (Access Point).
If you select a secured AP (Access Point), you must enter the
AP (Access Point)
password before you can access the network.
password
3
4
For the password, contact your network administrator.
If your SSID is hidden, select the type of security you have. Enter
the name of the SSID and the password.
Hidden SSID
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If you select a non-secured AP (Access Point), you just can access the network
without providing a specific password.
If you entered a wrong password, you cannot access the network whatsoever.
When the wireless network settings are completed, remove the LAN cable. If
you do not remove the LAN cable, the wireless network will not be available.
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Ask your network administrator what the password is.
22 · English
Time
Alarm & Notification
Camera has ability to send event notifications when motion or audio is detected.
1
2
3
4
5
1
03
Item
Description
Item
Description
Time
Confirm the camera’s time.
Select your region.
1
2
3
4
5
Specify whether to trigger the alarm or not, and specify the sensitivity.
The higher the sensitivity is, the subtler motion/audio events will be
detected.
Alarm
Time Zone
Display Time
Automatic Time
1
notification
If you want to send alarms to YouTube/Picasa/Gmail when an event
occurs, login to your Google account.
Select time format on display.
It will display the current time to which the summer time is not
applied.
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If camera is capturing a close object, the video analysis capability may degrade.
In the following cases, the video analysis function may not produce a proper
result on the default event and motion detections.
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Daylight Saving
Time
Check this option if you live in a country or region where
DST(Daylight Saving Time) is applied.
- The object color or brightness is similar to the background.
-
Multiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- Too fast object (for a proper detection, one object should be found overlapping
between contiguous frames).
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The time will synchronize with the NTP(Network Time Protocol) server
automatically.
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`
`
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For this, Internet connection is required.
You need to set the timezone correctly to obtain the exact time setting.
The time displayed without Internet connection may not be accurate.
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Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp.
- In severe snow, rain, wind or in dawn / dusk.
- A moving object comes close to the camera.
2ꢀ
<Picasa> Notification
<Google> setting
After clicking <Google>, select your email address and password.
The setting is required if you want to use YouTube/Picasa/Gmail.
Automatically uploads a image to your private Picasa account.
1.
2.
3.
4.
Select the Google.
<YouTube> Notification
Check <Use> of Picasa.
Automatically uploads 30 second clip to your private YouTube account.
Enter your Gmail address and password.
Click <Save to Google>.
1.
2.
3.
4.
Select the Google.
Check <Use> of YouTube.
Enter your Gmail address and password.
Click <Save to Google>.
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`
`
If your Google email ID and password are saved, check the use of Picasa only.
If you have set the private setting of the video image, no image will be found in portal sites.
Refer to the policy of Picasa for the maximum number of uploaded images.
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You can check the recorded video at the YouTube homepage “Video
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Manager” “Uploaded”.
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Note that depending on the policies of YouTube, the video may not be uploaded.
If setting to “public”, the video may be exposed to the public.
It is advisable to create and use one YouTube account for each camera.
Even when you have set the YouTube alarm, the video will not be transferred if
the event alarm is not set to Enabled (see page 27).
`
If a continuous motion is detected or the audio alarm occurs, the camera can
recognize the next event only after the uploading to YouTube is completed.
(In other words, it does not recognize any event until the YouTube upload is
finished.)
2ꢁ · English
<G-mail> Notification
<Twitter> Notification
When an event is detected, the notification message is sent to the user’s Twitter
account.
The event alarm is sent through Gmail.
1.
2.
3.
Select the Google.
1.
Select the Google.
2.
3.
4.
5.
6.
Click <Request URl>.
Click <Access Twitter>.
Twitter web page will pop-up for authorization.
Click on <Authorize app> to get the Access Token.
You will see the pin number generated. Copy the pin numbers and go back to
the camera page and paste the pin number in the Access Token section.
Check <Use> of Gmail.
Enter your Gmail address and password.
4.
5.
Click <Save to Google>.
If you want to add an email address for alerts, enter the email address
and click on <Add>.
7.
Click <Apply.>
6.
Click on <Save>.
03
<Receiver
email address>
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If your Google email ID and password are saved, check the use of Picasa only.
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The alarm notification will be sent to the specified user account via Twitter.
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2ꢂ
Push alarm Notification
Alarm Schedule
The push alarm is provided through the web viewer and mobile app in which the camera
is registered.
Set the desired time to activate alarms for the selected time period.
1
2
- If this is set to Enabled, the video and image link recorded in YouTube and Picasa
will be transferred to the listed friends in real time in the event of an alarm.
- The video/image alarm will be transferred only if you have set the YouTube and
Picasa enabled. Otherwise, no alarm will be triggered.
Item
Description
Check if an alarm occurs at a specified day of the week for a
-
You will have no video displayed if you don’t have any YouTube ID and access a private content.
Only Scheduled Time specified time period. It activates in operated mode when the
1
2
alarm occurs.
- Even when you access the YouTube site, no video will be played automatically.
Be sure to click the Play icon to play a video.
If you fail to play the video, log into the YouTube site and install Flash Player and try again.
Always check if an alarm occurs. It activates in operated mode
Always
when the alarm occurs.
- The Friend list will have user IDs registered at the Web site
notified to the respective smart phones via the Web site.
- If you want to receive the notification with Google Talk, follow the instructions below
to configure the Google Talk settings.
2ꢃ · English
Event Alarm
You can check the event alarm.
3
4
1
2
03
5
Item
Description
Delete all the event alarms on the date.
Select an event and double click on it. The video will be played.
Delete by dates
Play Video
1
2
Video can be played only if you are logged into the Google
account where you uploaded the video.
Delete All
Delete all the event alarms for thirty days.
Displays the number of events occurred in the 30 day list.
Arrange the event list by event types.
3
4
5
Display Events
Arrange by types
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Even if you delete the event in the event alarm page, the event in YouTube or
Picasa will not be deleted.
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2ꢄ
My Account
Information
`
If you want to change your information, click < > icon and move to
“Account” page and select an item (password and/or email address) and make
changes as necessary.
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2ꢅ · English
Support
You can download the Samsung SmartCam mobile app and user guide.
03
`
lf you want to know more information of camera, move to “Support” page.
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2ꢆ
Specifications
Specifications
Item
SNH-1010N
Sensor
Imaging Device
Lens
VGA 1/6 inch CMOS
Appendix
04
Focal Length (Zoom Ratio)
Angular Field of View (D/V/H)
Focus Control
2.17mm
64.5°/ 41.0°/ 50.0°
Fixed
Lens Type
3 Plastic lens
Pan / Tilt / Rotate
Pan Range
-35°~35° (Manual)
0°~150° (Manual)
Specifications
30
Tilt Range
Specifications
Product Appearance
30
32
Operational
On Screen Display (Web
Browser, Local page)
English, French, Germany, Spanish, Taiwan, Korean
Troubleshooting
33
Day & Night
OS
Support (IR LED 940nm 8EA, 3m distance)
Linux
Audio Detection
Motion Detection
White Balance
Support
Video Motion Detection
Auto
ꢀ0 · English
Item
SNH-1010N
Item
SNH-1010N
iPhone 4/5, Galaxy S2/S3 (Recommended Smartphone)
iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)
Network
Ethernet
Wireless
Mobile application support
RJ-45 (10/100BASE-T)
Environmental
WiFi 802.11 b/g/n
Support WPS Button
H.264, MJPEG
Operating Temperature /
Humidity
0°C ~ +40°C (+32°F ~ +104°F)/ 20% ~ 80% RH
WPS (WiFi Protected Setup)
Video Compression Format
Electrical
Input Voltage / Current
Power Consumption
CPU & Memory
Mechanical
5V DC / 2.2A
Resolution
640x480, 320x240
20fps (640x480)
04
Max. 6W
Max. Framerate
H.264: Compression Level
MJPEG : Quality Level Control
TI DM365 (216Mhz), SDRAM:256MB, NAND : 128MB
Video Quality Adjustment
Audio Compression Format
Audio Communication
G.711
Color
Body : White and Gray
Ø80mm, Height : 29.46mm
80g
Two-way Audio (Built-in Microphone, Speaker)
Dimension
TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP,
HTTP, TCP, UDP, STUN, XMPP, SIP, UPnP/NAT-PMP
, ICE, SNTP, IPv4/v6, ICMP
Protocol
Weight
Streaming Method
Max. User Access
Unicast
5 users at Unicast Mode
Supported Browser :
Windows XP, 7 (Internet Explorer 8, 9, Firefox, Chrome),
MAC OS X Snow Leopard (Safari)
Web Viewer
ꢀ1
Product Appearance
ꢀ2 · English
Problem
Action
Troubleshooting
Video will not be
played in event
alarms.
Event video will be uploaded in confidential mode. Login to the
Google account where you uploaded the video.
-
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
Move to Setup Alarm & Notification and adjust the sensitivity
as necessary.
-
-
Problem
Action
From the Alarm & Notification setup, configure the YouTube
notification settings.
(See page 24 of the manual)
Move to “Log-in page -> Forgot your ID/Password?”, and enter
the registered e-mail address to which we will send you the user
ID and/or a new password.
It can be spammed out depending on the policy of the email server.
After logged in, it is advisable to change the temporary password
provided.
-
The camera video
is not uploaded to
YouTube.
I forgot my user
ID/password.
YouTube has different service policies according to the country.
The policy for your country may prohibit uploading to YouTube.
Please first check the YouTube policy for your country.
-
-
According to the YouTube policy, it may limit the uploading size.
Check the allowable free space of your YouTube account, and if
insufficient, delete the exiting video clips or increase the upper limit.
If you encounter a frequent turnoff of the wireless Internet LED,
this may be caused by an improper place for the wireless Internet
network. Come closer to the AP and try again.
If the wireless network is unstable, you can still make connection
via the cable network.
-
-
I failed to connect
wirelessly with
the camera.
Move to Setup Alarm & Notification and adjust the sensitivity
as necessary.
-
-
04
From the Alarm & Notification setup, configure the Picasa
notification settings.
(See page 24 of the manual)
- Check if the entered serial number matches with the label on the
bottom of the camera.
The capture
images in the
camera will not
be uploaded to
Picasa.
- Please re-enter the valid private key and try again.
- If the problem persists, reset the camera to the factory default and
start all over again.
(To reset the camera to the factory default, press and hold the
Privacy button on the side of the camera. The camera will reboot
when the factory reset is completed.)
Picasa has different service policies according to the country. The
policy for your country may prohibit uploading to Picasa. Please
first check the Picasa policy for your country.
-
-
After logged in, I
failed to register
the camera.
According to the Picasa policy, it may limit the uploading size.
Check the allowable free space of your Picasa account, and if
insufficient, delete the exiting images or increase the upper limit.
Check if the front LED on the camera turns on.
If the wireless LAN LED turns off, follow the applicable instructions
to make the wireless LAN connection using WPS.
If the problem persists even if the wireless LAN LED turns off,
move the camera near the wireless AP and try again.
If you use the cable LAN network, the wireless LAN LED should
turn off. If the cable LAN is connected, the product will be
connected to the server automatically by the AP.
-
Move to Setup Alarm & Notification and adjust the sensitivity
-
-
Notification from
the camera is not
transferred to
Twitter.
-
as necessary.
The camera is
registered, but
is not ready
for network
From the Alarm & Notification setup, configure the Twitter
notification settings.
(See page 25 of the manual)
-
-
connection.
ꢀꢀ
Problem
Action
The video from the camera will be affected by the illumination of
the installation site of the camera. This is why the video from the
camera looks lost if the camera is installed in a low illumination
environment.
-
-
The video from
the camera is
temporarily lost.
The video from the camera can be delayed according to a
network delay. Please check if the camera is installed in a place of
proper wireless Internet communications.
Click the Voice icon in the video playback page, or check if the
voice is turned On in your smart phone app.
-
-
No sound is
output from the
video.
Depending on the policy of the Internet service provider, the
sound output may not be supported. (in either 3G UDP or Relay
mode)
You must create a new Camera password.
-
-
I forgot my
Camera
password.
Press and hold the Privacy button in the rear of the product for at
least 5 seconds to reset to the factory default.
After the factory reset, access the camera and set the Private key again.
-
-
I want to change
my password
and/or email
address.
After logging in, click <
> icon and move to the “Account”
page, select an item (password and/or email address) and make
changes as necessary.
Camera will be
connected in a
relay mode.
Check the UPnP setting of the router.
-
Maintain the network upload speed at 500Kbps or higher.
-
ꢀꢁ · English
Samsung Techwin cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with
other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
SALES NETWORK
• SAMSUNG TECHWIN CO., LTD.
Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400
TEL: +82-70-7147-8740~60, FAX: +82-31-8018-3745
•
SAMSUNG TECHWIN AMERICA Inc.
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660
Toll Free : 1-877-349-3149
•
SAMSUNG TECHWIN EUROPE LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business Park
Chertsey, Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325
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