DELL SE2222H User Manual

Dell SE2222H/SE2222HV  
User’s Guide  
Monitor Model: SE2222H/SE2222HV  
Regulatory Model: SE2222Ht/SE2222Hf/SE2222HVf  
Contents  
Safety instructions............................................5  
About your monitor ...........................................6  
Package contents ..................................................... 6  
Product features....................................................... 8  
Identifying features and controls................................ 9  
Monitor specifications...............................................12  
Pin assignments .......................................................17  
Plug and play capability.............................................19  
LCD monitor quality and pixel policy ...........................19  
Ergonomics ............................................................. 20  
Handling and moving your display.............................. 22  
Maintenance guidelines ............................................ 23  
Setting up the monitor .....................................24  
Connecting the stand............................................... 24  
Connecting your monitor.......................................... 28  
Organizing cables .................................................... 29  
Removing the monitor stand..................................... 29  
Wall Mounting (Optional) ......................................... 32  
Contents  
3
 
Operating your monitor ....................................33  
Turning on the monitor............................................. 33  
Using the front panel controls................................... 33  
Using the OSD lock function ..................................... 35  
Using the On-Screen Display (OSD) menu.................. 39  
Setting up display resolution on your monitor..............61  
Using tilt................................................................. 63  
Troubleshooting ...............................................64  
Self-test ................................................................. 64  
Built-in diagnostics.................................................. 66  
Common problems................................................... 67  
Product-specific problems........................................ 69  
Appendix.........................................................70  
FCC Notices (U.S. Only) and Other Regulatory  
Information ............................................................. 70  
Contact Dell ............................................................ 70  
EU product database for energy label and product  
information sheet .................................................... 70  
4
Contents  
Safety instructions  
Use the following safety guidelines to protect your monitor from potential damage  
and to ensure your personal safety. Unless otherwise noted, each procedure  
included in this document assumes that you have read the safety information that  
shipped with your monitor.  
Before using the monitor, read the safety information that is  
shipped with your monitor and also printed on the product. Keep the  
documentation at a secure location for future reference.  
CAUTION: Use of controls, adjustments, or procedures other than  
those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
Place the monitor on a solid surface and handle it carefully. The screen is fragile and  
can be damaged if dropped or hit sharply.  
Always be sure that your monitor is electrically rated to operate with the AC power  
available in your location.  
Keep the monitor in room temperature. Excessive cold or hot conditions can have an  
adverse effect on the liquid crystal of the display.  
Connect the power cable from the monitor to a wall outlet that is near and accessible.  
Do not place and use the monitor on a wet surface or near water.  
Do not subject the monitor to severe vibration or high impact conditions. For example,  
do not place the monitor inside a car trunk.  
Unplug the monitor when it is going to be left unused for an extended period of time.  
To avoid electric shock, do not attempt to remove any cover or touch the inside of the  
monitor.  
 
About your monitor  
Package contents  
Your monitor ships with the components indicated in the table. If any component is  
missing, contact Dell. For more information, see Contact Dell.  
NOTE: Some items may be optional and may not ship with your monitor.  
Some features may not be available in certain countries.  
NOTE: To set up with any other stand, see the documentation that  
shipped with the stand.  
Display  
Stand riser  
Stand base  
VESA Cover  
Power cable (varies by country)  
VGA cable (SE2222HV only)  
HDMI cable (SE2222H only)  
Quick Start Guide  
Safety and Regulatory Information  
Product features  
The Dell SE2222H/SE2222HV monitor has an active matrix, Thin-Film Transistor  
(TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight.  
The monitor features include:  
54.48 cm (21.45 in.) diagonal viewable area display (measured diagonally). 1920 x 1080  
resolution, with full-screen support for lower resolutions.  
Wide viewing angles of 178 degrees in vertical and horizontal directions.  
• SE2222H: HDMI connectivity makes it simple and easy to connect with legacy and  
new systems.  
Plug and play capable if supported by your computer.  
On-Screen Display (OSD) adjustments for ease of setup and screen optimization.  
≤ 0.3 W in Standby Mode.  
Optimize eye comfort with a flicker-free screen.  
The monitor adopts flicker-free TÜV-certified, which clears the eye visible flicker,  
brings comfort viewing experience and preventing users suffer from eye strain and  
fatigue.  
Security-lock slot.  
Arsenic-free glass and mercury-free panel.  
BFR/PVC-Reduced (the circuit boards inside your monitor are made using BFR/PVC-  
free laminates).  
RoHS Compliant.  
WARNING: The possible long-term effects of blue light emission from  
the monitor may cause damage to the eyes, including eye fatigue, digital  
eye strain, and so on. ComfortView feature is designed to reduce the  
amount of blue light emitted from the monitor to optimize eye comfort.  
Identifying features and controls  
Front view  
2
1
Label  
1
Description  
Function buttons  
Use  
To access the on-screen display (OSD)  
menu and change the settings if required.  
For more information, see Using the  
Power On/Off button  
(with LED indicator)  
To turn the monitor On or Off.  
2
Solid white light indicates that the  
monitor is turned on and functioning  
normally. Blinking white light indicates  
that the monitor is in Standby Mode.  
Back view  
With monitor stand  
Without monitor stand  
Label  
Description  
Use  
Security-lock slot  
To secure the monitor using a security  
lock (purchased separately).  
1
Regulatory label, barcode, serial  
number, and Service Tag label  
List of regulatory approvals. See this  
label if you need to contact Dell for  
technical support. The Service Tag is  
a unique alphanumeric identifier that  
enables Dell service technicians to  
identify the hardware components in  
your computer and access warranty  
information.  
2
Stand release button  
Regulatory information  
Cable-management slot  
Release stand from monitor.  
List of regulatory approvals.  
To organize the cables.  
3
4
5
Side view  
Bottom view, without monitor stand  
SE2222H  
Label  
1
Description  
Use  
Power port  
To connect the monitor power cable.  
For connecting the monitor to your computer using  
HDMI cable.  
HDMI port  
VGA port  
2
3
For connecting the monitor to your computer using  
VGA cable.  
SE2222HV  
Label  
1
Description  
Use  
Power port  
To connect the monitor power cable.  
For connecting the monitor to your computer using  
VGA cable.  
VGA port  
2
Monitor specifications  
Description  
Screen type  
Panel type  
Values  
Active matrix-TFT LCD  
Vertical Alignment (VA)  
Viewable area  
Diagonal  
544.83 mm (21.45in.)  
Active area:  
Horizontal  
Vertical  
478.66 mm ( 18.84 in.)  
260.28 mm ( 10.25 in.)  
1245.86 cm2 (193.11 in.2)  
Area  
Pixel pitch  
0.249x0.241mm  
103  
Pixel per inch (PPI)  
Viewing angle:  
Horizontal  
Vertical  
178° (typical)  
178° (typical)  
250 cd/m2 (typical)  
Brightness  
Contrast ratio  
3,000 to 1 (typical)  
Faceplate coating  
Backlight  
Anti-glare with 3H hardness  
LED edgelight system  
Response time (Gray to Gray) Normal mode  
Fast mode  
12 ms  
8 ms  
Color depth  
Color gamut  
16.7 million colors  
CIE 1931 (72%)  
Yes  
Dell display manager  
compatibility  
Connectivity  
SE2222H: one VGA port and one HDMI 1.4 (HDCP 1.4)  
port.  
SE2222HV: one VGA port.  
Bezel width (edge of monitor - Top: 12.8 mm (0.50 in.)  
to active area)  
- Left/Right: 12.8 mm (0.50 in.)  
- Bottom: 16.92mm (0.67 in.)  
Security  
Tilt angle  
Security-lock slot for cable lock (optional purchase)  
-5° to 21°  
Resolution specifications  
Description  
Values  
Horizontal scan range  
Vertical scan range  
30 kHz to 83 kHz (automatic)  
48Hz to 75Hz (automatic)  
Maximum preset resolution 1920 x 1080 at 60 Hz  
Preset display modes  
Display mode  
Horizontal  
frequency  
Vertical  
frequency  
Pixel clock Sync polarity  
(MHz)  
(Horizontal/  
Vertical)  
-/+  
(kHz)  
(Hz)  
720 x 400  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
1024 x 768  
1024 x 768  
1152 x 864  
1280 x1024  
1280 x1024  
1600 x 900  
1920 x1080  
31.5  
70.1  
28.3  
25.2  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
60.0  
67.5  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
-/-  
-/-  
40.0  
49.5  
65.0  
78.8  
+/+  
+/+  
-/-  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
108.0  
148.5  
Electrical specifications  
Description  
SE2222H  
SE2222HV  
Video input signals  
Analog RGB: 0.7 V 5 %,  
75 Ω input impedance  
Analog RGB: 0.7 V 5 %,  
75 Ω input impedance  
HDMI 1.4 (HDCP 1.4), 600  
mV for each differential line,  
100 Ω input impedance per  
differential pair  
Synchronization  
input signals  
Separate horizontal and vertical synchronizations,  
polarity-free TTL level, SOG (Composite SYNC on green)  
AC input voltage/  
frequency/current  
Inrush current  
100 VAC to 240 VAC/50 Hz or 60 Hz 3 Hz/1.5 A (maximum)  
30 A (120 V AC Input)  
60 A (240 V AC Input)  
Power Consumption 0.3 W (Off Mode)1  
0.3 W (Standby Mode)1  
14.1 W (On Mode)1  
0.3 W (Off Mode)1  
0.3 W (Standby Mode)1  
14.1 W (On Mode)1  
20 W (Max)2  
22 W (Max)2  
14.2 W (Pon)3  
14.2 W (Pon)3  
45.25 kWh (TEC)3  
45.25 kWh (TEC)3  
1
As defined in EU 2019/2021 and EU 2019/2013.  
2 Max brightness and contrast setting.  
3 Pon : Power consumption of On Mode measured with reference to Energy Star test method.  
TEC: Total energy consumption in kWh measured with reference to Energy Star test method.  
This document is informational only and reflects laboratory performance. Your  
product may perform differently, depending on the software, components, and  
peripherals you ordered, and shall have no obligation to update such information.  
Accordingly, the customer should not rely upon this information in making  
decisions about electrical tolerances or otherwise. No warranty as to accuracy or  
completeness is expressed or implied.  
Physical characteristics  
Description  
Values  
Signal cable type:  
Analog  
Digital  
D-Sub (VGA), 15 pins;  
HDMI, 19 pins  
Dimensions (with stand):  
Height  
384.08mm (15.12 in.)  
504.26mm (19.85 in.)  
178.81mm (7.04 in.)  
Width  
Depth  
Dimensions (without stand):  
Height  
295.38mm (11.63 in.)  
504.26mm (19.85 in.)  
49.21mm (1.94 in.)  
Width  
Depth  
Stand dimensions:  
Height  
173.93mm (6.85 in.)  
240.42mm (9.47 in.)  
178.81mm (7.04 in.)  
Width  
Depth  
Weight:  
With packaging  
4.40 kg (9.70 lb)  
2.89 kg (6.37 lb)  
With stand assembly and cables  
Without stand assembly and cables 2.34 kg (5.15 lb)  
(For wall mount or VESA mount  
considerations - no cables)  
Weight of stand assembly  
0.33 kg (0.73 lb)  
Environmental characteristics  
SE2222H  
SE2222HV  
Description  
Temperature:  
Operating  
0°C to 40°C (32°F to 104°F)  
Non-operating:  
Storage  
-20°C to 60°C (-4°F to 140°F)  
Shipping  
-20°C to 60°C (-4°F to 140°F)  
Humidity:  
Operating  
10% to 80% (non-condensing)  
Non-operating:  
Storage  
5% to 90% (non-condensing)  
Shipping  
5% to 90% (non-condensing)  
Altitude:  
Operating (maximum)  
5,000 m (16,400 ft)  
Non-operating (maximum) 12,192 m (40,000 ft)  
Thermal dissipation 75.06 BTU/hour (maximum) 68.2 BTU/hour (maximum)  
48.1 BTU/hour (typical) 48.1 BTU/hour (typical)  
Pin assignments  
D-Sub 15-pin connector  
Pin Number Signal Assignment  
1
2
Video-Red  
Video-Green  
Video-Blue  
GND  
3
4
5
Self-test  
GND-R  
6
7
GND-G  
8
GND-B  
9
DDC +5 V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
Pin assignments  
HDMI 19-pin connector  
Pin Number Signal Assignment  
1
TMDS DATA 2+  
2
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5 V POWER  
HOT PLUG DETECT  
Plug and play capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically  
provides the computer with its Extended Display Identification Data (EDID) using Display Data  
Channel (DDC) protocols so the computer can configure itself and optimize the monitor settings.  
Most monitor installations are automatic, you can select different settings as required. For more  
information about changing the monitor settings, see Operating your monitor.  
LCD monitor quality and pixel policy  
During the LCD Monitor manufacturing process, it is normal for one or more pixels to become  
fixed in an unchanging state, which are hard to see and do not affect the display quality or  
usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site  
Ergonomics  
CAUTION: Improper or prolonged usage of keyboard may result in injury.  
CAUTION: Viewing the monitor screen for extended periods of time may  
result in eye strain.  
For comfort and efficiency, observe the following guidelines when setting up and using your  
computer workstation:  
Position your computer so that the monitor and keyboard are directly in front of you as  
you work. Special shelves are commercially available to help you correctly position your  
keyboard.  
To reduce the risk of eye strain and neck/arm/back/shoulder pain from using the monitor  
for long periods of time, we suggest you to:  
1. Set the distance of the screen between 20 to 28 in. (50 - 70 cm) from your eyes.  
2. Blink frequently to moisten your eyes or wet your eyes with water after prolonged usage  
of the monitor.  
3. Take regular and frequent breaks for 20 minutes every two hours.  
4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20  
seconds during the breaks.  
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the  
breaks.  
Make sure that the monitor screen is at eye level or slightly lower when you are sitting in  
front of the monitor.  
Adjust the tilt of the monitor, its contrast, and brightness settings.  
Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the  
curtains or blinds on nearby windows) to minimize reflections and glare on the monitor  
screen.  
Use a chair that provides good lower-back support.  
Keep your forearms horizontal with your wrists in a neutral, comfortable position while  
using the keyboard or mouse.  
Always leave space to rest your hands while using the keyboard or mouse.  
Let your upper arms rest naturally on both sides.  
Ensure that your feet are resting flat on the floor.  
When sitting, make sure that the weight of your legs is on your feet and not on the front  
portion of your seat. Adjust your chair’s height or use a footrest if necessary to maintain a  
proper posture.  
Vary your work activities. Try to organize your work so that you do not have to sit and work  
for extended periods of time. Try to stand or get up and walk around at regular intervals.  
Keep the area under your desk clear of obstructions and cables or power cords that may  
interfere with comfortable seating or present a potential trip hazard  
monitor screen at or  
below eye level  
monitor and  
keyboard  
positioned  
directly in front  
of the user  
wrists relaxed  
and flat  
feet flat on the  
floor  
Handling and moving your display  
To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned  
below:  
Before moving or lifting the monitor, turn off your computer and the monitor.  
Disconnect all cables from the monitor.  
Place the monitor in the original box with the original packing materials.  
Hold the bottom edge and the side of the monitor firmly without applying excessive pressure  
when lifting or moving the monitor.  
When lifting or moving the monitor, ensure the screen is facing away from you and do not  
press on the display area to avoid any scratches or damage.  
When transporting the monitor, avoid any sudden shock or vibration to it.  
When lifting or moving the monitor, do not turn the monitor upside down while holding the  
stand base or stand riser. This may result in accidental damage to the monitor or cause  
personal injury.  
Maintenance guidelines  
Cleaning your monitor  
WARNING: Before cleaning the monitor, unplug the monitor power cable  
from the electrical outlet.  
CAUTION: Read and follow the Safety instructions before cleaning the  
monitor.  
For best practices, follow these instructions while unpacking, cleaning, or handling your  
monitor:  
To clean your screen, lightly dampen a soft and clean cloth with water. If possible, use a  
special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use  
benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of any kind as  
some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as the black-colored monitor may get scratched.  
To help maintain the best image quality on your monitor, use a dynamically changing screen  
saver and turn off your monitor when not in use.  
Setting up the monitor  
Connecting the stand  
NOTE: The stand is not attached when the monitor is shipped from the  
factory.  
To attach the monitor stand:  
1. Connect the stand riser to the stand base, slide the stand riser onto the stand base until it  
clicks into place.  
2. Open the monitor protective cover.  
3. Align the stand-riser bracket with the grooves at the back of the monitor.  
4. Slide the stand assembly until it snaps into place.  
5. Install the VESA cover.  
6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface.  
7. Lift the protective cover from the monitor.  
Connecting your monitor  
WARNING: Before you begin any of the procedures in this section, follow  
NOTE: Do not connect all cables to the computer at the same time. It is  
recommended to route the cables through the cable-management slot  
before you connect them to the monitor.  
To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.  
2. Connect VGA or HDMI cable from your monitor to the computer.  
Connecting VGA cable  
VGA  
VGA  
Connecting HDMI cable  
HDMI  
HDMI  
 
Organizing cables  
Use the cable-management slot to route the cables connected to your monitor.  
Removing the monitor stand  
NOTE: To prevent scratches on the screen when removing the stand, ensure  
that the monitor is placed on a soft and clean surface.  
To remove the stand:  
1. Place the monitor on a soft cloth or cushion along the desk.  
 
2. Tilt the stand downwards to access to the release button.  
3. Using a long screwdriver to press the release button.  
4. While keeping the release button pressed, pull the stand out.  
5. Press down on the quick release tab latch on the bottom of the base to separate base  
from stand riser.  
To remove the VESA cover:  
Press the dimple on the VESA cover to release it from the back of the display.  
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.  
2. Remove the stand. (See Removing the monitor stand)  
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.  
4. Attach the mounting bracket from the wall mounting kit to the monitor.  
5. Mount the monitor on the wall. For more information, see the documentation that shipped  
with the wall mounting kit.  
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with  
minimum weight or load bearing capacity of 9.12 kg.  
Operating your monitor  
Turning on the monitor  
Press the  
button to turn on the monitor.  
Using the front panel controls  
Use the control buttons at the bottom edge of the monitor to adjust the image being displayed.  
2 3  
4
5
1
   
The following table describes the control buttons:  
Control buttons  
Description  
Use this button to choose from a list of preset modes.  
1
Preset mode  
For direct access to the Brightness and Contrast menu.  
2
3
Brightness/Contrast  
Menu  
To launch the On-Screen Display (OSD) menu, or to  
access the list of items/options of a menu item. For  
more information, see Accessing the OSD menu.  
To exit or return to the OSD main menu.  
4
5
Exit  
To turn the monitor On or Off.  
Solid white light indicates that the monitor is turned on  
and functioning normally. Blinking white light indicates  
that the monitor is in Standby Mode.  
Power button  
(with power-status light)  
Using the OSD lock function  
You can lock the front-panel control buttons to prevent access to the OSD menu and/ or  
power button.  
Use the Lock menu to lock the button(s).  
1. Select one of the following options.  
Dell 22 Monitor  
Brightness / Contrast  
Language  
Transparency  
Timer  
Auto Adjust  
Input Source  
Color  
Lock  
Menu Buttons  
Power Button  
Menu + Power Buttons  
Disable  
Display  
Reset Menu  
Menu  
Personalize  
Others  
2. The following message appears.  
Dell 22 Monitor  
Are you sure you want to lock the Menu Buttons?  
To unlock the Buttons, refer to the User’s Guide.  
Yes  
No  
SE2222H/SE2222HV  
3. Select Yes to lock the buttons. Once locked, pressing any control button will display the  
lock icon  
.
Use the front-panel control button to lock the button(s).  
2 3  
4
5
1
1. Press and hold Button 4 for four seconds, a menu appears on the screen.  
Dell 22 Monitor  
Select option:  
2. Select one of the following options:  
Options  
Description  
Select this option to lock OSD menu function.  
1
2
3
Menu Buttons lock  
Power Button lock  
Use this option to lock power button.  
Use this option to lock OSD menu and power button.  
Menu and Power Buttons  
lock  
Use this option to run the built-in diagnostics, see Built-  
4
Built-in Diagnostics  
To unlock the button(s).  
Press and hold Button 4 for four seconds until a menu appears on the screen. The following  
table describes the options to unlock the front-panel control buttons.  
Dell 22 Monitor  
Dell 22 Monitor  
Dell 22 Monitor  
Select option:  
Select option:  
Select option:  
Options  
Description  
Use this option to unlock OSD menu function.  
1
2
3
Menu Buttons unlock  
Power Button unlock  
Use this option to unlock power button.  
Use this option to unlock OSD menu and power button.  
Menu and Power Buttons  
unlock  
Use this option to run the built-in diagnostics, see Built-  
4
Built-in Diagnostics  
OSD controls  
Use the buttons on the bottom edge of the monitor to adjust the image settings.  
Control buttons  
Description  
Use the Up button to increase values or move up in a  
menu.  
1
2
3
4
Up  
Use the Down button to decrease values or move down  
in a menu.  
Down  
Use the OK button to confirm your selection in a menu.  
Use the Back button to go back to the previous menu.  
OK  
Back  
Using the On-Screen Display (OSD) menu  
Accessing the OSD menu  
NOTE: Any changes you make are automatically saved when you move  
to another menu, exit the OSD menu, or wait for the OSD menu to close  
automatically.  
1. Press the  
button to display the OSD main menu.  
Main menu for SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
75%  
75%  
Display  
Menu  
Personalize  
Others  
Main menu for SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Auto Adjust  
Color  
75%  
75%  
Display  
Menu  
Personalize  
Others  
 
2. Press the  
and  
buttons to move between the setting options. As you move from one  
icon to another, the option name is highlighted.  
3. Press the button once to activate the highlighted option.  
4. Press and  
button to select the desired parameter.  
5. Press  
and then use the  
and  
buttons, according to the indicators on the menu, to  
make your changes.  
6. Select the button to return to the main menu.  
Icon Menu and  
submenus  
Description  
Use this option to activate brightness/contrast adjustment.  
Brightness/  
Contrast  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
75%  
75%  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Auto Adjust  
Color  
75%  
75%  
Display  
Menu  
Personalize  
Others  
Brightness adjusts the luminance of the backlight.  
Press the button to increase the brightness and press the  
button to decrease the brightness (min. 0; max. 100).  
Brightness  
Contrast  
Adjust the brightness first, and then adjust the contrast only if  
further adjustment is necessary.  
Press the button to increase the contrast and press the  
button to decrease the contrast (min. 0; max. 100).  
The contrast function adjusts the degree of difference between  
darkness and lightness on the screen.  
Icon Menu and  
submenus  
Description  
Use this option to activate automatic setup and adjust menu.  
SE2222H  
Auto Adjust  
Dell 22 Monitor  
Brightness / Contrast  
Press  
to adjust the screen automatically.  
Auto Adjust  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Auto Adjust  
Color  
Press  
to adjust the screen automatically.  
Display  
Menu  
Personalize  
Others  
The following dialog appears on a black screen as the monitor self-  
adjusts to the current input:  
Auto Adjustment in Progress...  
Auto Adjust allows the monitor to self-adjust to the incoming  
video signal. After using Auto Adjustment, you can further tune  
your monitor by using the Pixel Clock (Coarse) and Phase (Fine)  
controls under Display.  
NOTE: Auto Adjust does not occur if you press the button  
while there are no active video input signals or attached  
cables.  
This option is available only when you are using the VGA  
input.  
Icon Menu and  
submenus  
Description  
Use the Input Source menu to switch between the different video  
signals that may be connected to your monitor (SE2222H only).  
Input Source  
Dell 22 Monitor  
Brightness / Contrast  
VGA  
Auto Adjust  
Input Source  
Color  
HDMI  
Auto Select  
Reset Input Source  
On  
Display  
Menu  
Personalize  
Others  
VGA  
Push  
Push  
to select the VGA input source when using VGA connector.  
to select the HDMI input source when using HDMI  
HDMI  
connector.  
Select Auto Select to scan for available input signals.  
Auto Select  
Select this option to restore default input source.  
Reset Input  
Source  
Use color to adjust the color setting mode.  
Color  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Standard  
RGB  
Auto Adjust  
Input Source  
Color  
Input Color Format  
Reset Color  
Display  
Menu  
Personalize  
Others  
 
Icon Menu and  
submenus  
Description  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Standard  
RGB  
Auto Adjust  
Color  
Input Color Format  
Reset Color  
Display  
Menu  
Personalize  
Others  
When you select Preset Modes, you can choose Standard,  
ComfortView, Movie, Game, Warm, Cool, or Custom Color from  
the list.  
Preset Modes  
• Standard: Load the monitor's default color settings. This is the  
default preset mode.  
• ComfortView: Decrease the level of blue light emitted from the  
screen to make viewing more comfortable for your eyes.  
NOTE: To reduce the risk of eye strain and neck/arm/back/  
shoulders pain from using the monitor for long periods of time,  
we suggest that you :  
- Set the screen about 20~28 in. (50~70 cm) from your eyes.  
- Blink frequently to moisten or lubricate your eyes.  
- Take regular 20-minute breaks every two hours.  
- Look away from your monitor and gaze at a distant object  
at 20 feet away for at least 20 seconds during the breaks.  
- Perform stretches to relieve tension in the neck/arm/back/  
shoulders during the breaks.  
• Movie: Load color settings ideal for movies.  
• Game: Load color settings ideal for most gaming applications.  
• Warm: Increase the color temperature. The screen appears  
warmer with a red/yellow tint.  
• Cool: Decrease the color temperature. The screen appears  
cooler with a blue tint.  
• Custom Color: Allow you to manually adjust the color settings.  
Press the  
and  
buttons to adjust the three colors (R, G, B)  
values and create your own preset color mode.  
Icon Menu and  
submenus  
Description  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Reset Color  
Standard  
Auto Adjust  
Input Source  
Color  
ComfortView  
Movie  
Game  
Display  
Warm  
Menu  
Cool  
Personalize  
Others  
Custom Color  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Standard  
Auto Adjust  
Color  
Input Color Format  
Reset Color  
ComfortView  
Movie  
Display  
Game  
Menu  
Warm  
Personalize  
Others  
Cool  
Custom Color  
Icon Menu and  
submenus  
Input Color  
Format  
Description  
Allow you to set the video input mode to:  
• RGB: Select this option if your monitor is connected to a  
computer or a media player that supports RGB output.  
• YCbCr/YPbPr*: Select this option if your media player  
supports only YCbCr/YPbPr output.  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Auto Adjust  
Input Source  
Color  
Input Color Format  
Reset Color  
RGB  
YCbCr  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Preset Modes  
Auto Adjust  
Color  
Input Color Format  
Reset Color  
RGB  
YPbPr  
Display  
Menu  
Personalize  
Others  
*When VGA input is selected.  
This feature can shift the color of the video image to green or  
purple. This is used to adjust the desired skin tone color.  
Hue  
Use  
or  
to adjust the hue from 0 to 100.  
Press  
Press  
to increase the green shade of the video image.  
to decrease the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select  
Movie or Game preset mode.  
Icon Menu and  
submenus  
Description  
This feature can adjust the color saturation of the video image.  
Saturation  
Use  
or  
to adjust the saturation from 0 to 100.  
Press  
Press  
to increase the colorful appearance of the video image.  
to decrease the colorful appearance of the video image.  
NOTE: Saturation adjustment is available only when you  
select Movie or Game preset mode.  
Reset your monitor color settings to the factory settings.  
Reset Color  
Display  
Use the display to adjust image.  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Aspect Ratio  
16:9  
Auto Adjust  
Input Source  
Color  
Horizontal Position  
Vertical Position  
Sharpness  
50  
Display  
Pixel Clock  
Menu  
Phase  
Personalize  
Others  
Response Time  
Reset Display  
Normal  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Aspect Ratio  
16:9  
Auto Adjust  
Color  
Horizontal Position  
Vertical Position  
Sharpness  
50  
50  
Display  
50  
Menu  
Pixel Clock  
50  
Personalize  
Others  
Phase  
50  
Response Time  
Reset Display  
Normal  
Icon Menu and  
submenus  
Description  
Adjust the image ratio to 16:9 or 4:3.  
Use or to move image left and right.  
Minimum is '0' (-). Maximum is '100' (+).  
Aspect Ratio  
Horizontal  
Position  
(VGA input only)  
Vertical  
Use the  
or  
to move image up and down.  
Position  
Minimum is '0' (-). Maximum is '100' (+).  
(VGA input only)  
This feature can make the image look sharper or softer.  
Sharpness  
Use  
or  
to adjust the sharpness from 0 to 100.  
The Pixel Clock feature enables you to adjust image quality on your  
monitor according to your preference.  
Pixel Clock  
(VGA input only)  
Use  
or  
buttons to adjust for best image quality.  
If satisfactory results are not obtained using the Phase adjustment,  
use the Pixel Clock (coarse) adjustment and then use Phase (fine),  
again.  
Phase  
(VGA input only)  
Allow you to select between Normal (12 ms) or Fast (8 ms).  
Response  
Time  
Select this option to restore default display settings.  
Reset Display  
Icon Menu and  
submenus  
Menu  
Description  
Select this option to adjust the settings of the OSD, such as the  
languages of the OSD, the amount of time, the menu remains on  
screen, and so on.  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Language  
Transparency  
Timer  
English  
20  
Auto Adjust  
Input Source  
Color  
20 s  
Lock  
Disable  
Display  
Reset Menu  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Language  
Transparency  
Timer  
English  
20  
Auto Adjust  
Color  
20 s  
Display  
Lock  
Disable  
Reset Menu  
Menu  
Personalize  
Others  
Language options set the OSD display to one of the eight languages:  
English, Spanish, French, German, Brazilian Portuguese, Russian,  
Simplified Chinese, or Japanese.  
Language  
Select this option to change the menu transparency by pressing  
Transparency  
Timer  
the  
or  
buttons from 0 to 100.  
OSD hold time: sets the length of time, the OSD will remain active  
after the last time you pressed a button.  
Use  
or  
to adjust the slider in 1 second increments, from 5  
to 60 seconds.  
Icon Menu and  
submenus  
Lock  
Description  
With the control buttons on the monitor locked, you can prevent  
people from accessing the controls. It also prevents accidental  
activation in multiple monitors side-by-side setup.  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Language  
Transparency  
Timer  
Auto Adjust  
Input Source  
Color  
Lock  
Menu Buttons  
Power Button  
Menu + Power Buttons  
Disable  
Display  
Reset Menu  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Language  
Transparency  
Timer  
Auto Adjust  
Color  
Display  
Lock  
Menu Buttons  
Power Button  
Menu + Power Buttons  
Disable  
Reset Menu  
Menu  
Personalize  
Others  
• Menu Buttons: All Menu/function buttons (except the Power  
button) are locked and not accessible by the user.  
• Power Button: Only the Power button is locked and not  
accessible by the user.  
• Menu + Power Buttons: Both the Menu/function & Power  
buttons are locked and not accessible by the user.  
The default setting is Disable.  
NOTE: To unlock the button(s), press and hold  
of the monitor for 4 seconds.  
key  
Reset all OSD settings to the factory preset values.  
Reset Menu  
Icon Menu and  
submenus  
Description  
Allow you to choose a feature from Shortcut Key 1, Shortcut Key 2,  
Power Button LED, or Reset Personalization, Preset Modes or  
Brightness/Contrast, and set it as a shortcut key.  
Personalize  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Shortcut Key 1  
Preset Modes  
Auto Adjust  
Input Source  
Color  
Shortcut Key 2  
Brightness/Contrast  
On in On Mode  
Power Button LED  
Reset Personalization  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Shortcut Key 1  
Preset Modes  
Auto Adjust  
Color  
Shortcut Key 2  
Brightness/Contrast  
On in On Mode  
Power Button LED  
Reset Personalization  
Display  
Menu  
Personalize  
Others  
Allow you to select one of the following: Preset Modes,  
Brightness/Contrast, Auto Adjust, Input Source (SE2222H only),  
Aspect Ratio, to set the shortcut key 1.  
ShortcutKey1  
ShortcutKey2  
Allow you to select one of the following: Preset Modes,  
Brightness/Contrast, Auto Adjust, Input Source (SE2222H only),  
Aspect Ratio, to set the shortcut key 2.  
Allow you to set the power LED indicator On or Off in On Mode to  
save energy.  
Power Button  
LED  
Allow you to restore shortcut key to the default setting.  
Reset  
Personalization  
Icon Menu and  
submenus  
Others  
Description  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Auto Adjust  
Input Source  
Color  
DDC/CI  
On  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
ABCDEFG  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Auto Adjust  
Color  
DDC/CI  
On  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Display  
ABCDEFG  
Menu  
Personalize  
Others  
Icon Menu and  
submenus  
Description  
Press to display the information about the display.  
Display Info  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Model: Dell SE2222H  
Auto Adjust  
Input Source  
Color  
DDC/CI  
Input Source: HDMI  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Current: 1920x1080, 60Hz  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Model: Dell SE2222HV  
Auto Adjust  
Color  
DDC/CI  
Input Source: VGA  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Current: 1920x1080, 60Hz  
Display  
Menu  
Personalize  
Others  
Icon Menu and  
submenus  
DDC/CI  
Description  
DDC/CI (Display Data Channel/Command Interface) allows you to  
adjust the monitor settings using software on your computer.  
Select Off to turn off this feature.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
DDC/CI  
On  
Auto Adjust  
Input Source  
Color  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
DDC/CI  
On  
Auto Adjust  
Color  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Display  
Menu  
Personalize  
Others  
Icon Menu and  
submenus  
LCD  
Description  
Help reduce minor cases of image retention. Depending on the  
degree of image retention, the program may take some time to run.  
To start LCD Conditioning, select On.  
Conditioning  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
DDC/CI  
Auto Adjust  
Input Source  
Color  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
On  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
DDC/CI  
Auto Adjust  
Color  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
On  
Display  
Menu  
Personalize  
Others  
Icon Menu and  
submenus  
Description  
Display the Service Tag number of the monitor.  
Service Tag  
SE2222H  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Auto Adjust  
Input Source  
Color  
DDC/CI  
On  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
ABCDEFG  
Display  
Menu  
Personalize  
Others  
SE2222HV  
Dell 22 Monitor  
Brightness / Contrast  
Display Info  
Auto Adjust  
Color  
DDC/CI  
On  
LCD Conditioning  
Service Tag  
Reset Others  
Factory Reset  
Display  
ABCDEFG  
Menu  
Personalize  
Others  
Reset all settings under the Others setting menu to the factory  
default.  
Reset Others  
Factory Reset  
Reset all settings to the factory default.  
OSD warning messages  
The following Power Warning Message box applies to Brightness functions for the first time  
when you adjust the Brightness level above the default level.  
SE2222H  
Dell 22 Monitor  
Adjusting to this value will increase power consumption above the  
default level. Do you want to continue?  
Yes  
No  
SE2222H  
SE2222HV  
Dell 22 Monitor  
Adjusting to this value will increase power consumption above the  
default level. Do you want to continue?  
Yes  
No  
SE2222HV  
Before the Lock function is activated, the following message is displayed.  
SE2222H  
Dell 22 Monitor  
Are you sure you want to lock the Menu Buttons?  
To unlock the Buttons, refer to the User’s Guide.  
Yes  
No  
SE2222H  
SE2222HV  
Dell 22 Monitor  
Are you sure you want to lock the Menu Buttons?  
To unlock the Buttons, refer to the User’s Guide.  
Yes  
No  
SE2222HV  
NOTE: The message may be slightly different according to the selected  
settings.  
Before the DDC/CI function is disabled, the following message is displayed.  
SE2222H  
Dell 22 Monitor  
The function of adjusting display setting using PC application  
will be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2222H  
SE2222HV  
Dell 22 Monitor  
The function of adjusting display setting using PC application  
will be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2222HV  
When the monitor enters Standby mode, the following message appears.  
SE2222H  
Dell 22 Monitor  
Going into Standby mode...  
SE2222H  
SE2222HV  
Dell 22 Monitor  
Going into Standby mode...  
SE2222HV  
If VGA or HDMI cable is not connected, a floating dialog box appears. The monitor will enter  
Standby mode after 4 minutes if left at this state.  
SE2222H  
Dell 22 Monitor  
No HDMI Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222H  
SE2222H  
SE2222H  
Dell 22 Monitor  
No VGA Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222H  
SE2222H  
SE2222HV  
Dell 22 Monitor  
No VGA Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222HV  
SE2222HV  
See Troubleshooting for more information.  
Setting up display resolution on your monitor  
Setting display resolution to 1920 x 1080  
For best performance, set the display resolution to 1920 x 1080 pixels by performing the  
following steps:  
In Windows 7:  
1. Right-click on the desktop and click Screen Resolution.  
2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
3. Click OK.  
In Windows 8 or Windows 8.1:  
1. Select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen Resolution.  
3. Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
4. Click OK.  
In Windows 10:  
1. Right-click on the desktop and click Display Settings.  
2. Click Advanced Display Settings.  
3. Click the drop-down menu under Resolution and select 1920 x 1080.  
4. Click Apply.  
If you do not see the recommended resolution as an option, you may need to update your  
graphics driver. Use one of the following methods to update the graphics driver:  
Dell computer  
1. Go to https://www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact  
Dell to enquire about a graphics adapter that supports these resolutions.  
Non-Dell computer  
In Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Click Advanced Settings.  
4. Identify your graphics controller supplier from the description at the top of the window.  
For example, NVIDIA, AMD, Intel, and so on.  
5. Refer to the graphic card provider website for updated driver. For example,  
6. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
In Windows 8 or Windows 8.1:  
1. Select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Personalization.  
3. Click Change Display Settings.  
4. Click Advanced Settings.  
5. Identify your graphics controller supplier from the description at the top of the window.  
For example, NVIDIA, AMD, Intel, and so on.  
6. Refer to the graphic card provider website for updated driver. For example,  
https://www.AMD.com or https://www.NVIDIA.com.  
7. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
In Windows 10:  
1. Right-click on the desktop and click Display Settings.  
2. Click Advanced display settings.  
3. Click Display adapter properties.  
4. Identify your graphics controller supplier from the description at the top of the window.  
For example, NVIDIA, AMD, Intel, and so on.  
5. Refer to the graphic card provider website for updated driver. For example,  
https://www.AMD.com or https://www.NVIDIA.com.  
6. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
NOTE: If you are unable to set the recommended resolution, please contact  
the manufacturer of your computer or consider purchasing a graphics  
adapter that supports the video resolution.  
Using tilt  
You can tilt the monitor for the most comfortable viewing angle.  
NOTE: The stand is not attached when the monitor is shipped from the  
factory.  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow  
Self-test  
Your monitor provides a self-test feature that allows you to check if your monitor is functioning  
properly. If your monitor and computer are properly connected but the monitor screen remains  
dark, run the monitor self-test by performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Disconnect all video cables from the monitor. This way, the computer does not have to be  
involved.  
3. Turn on the monitor.  
If the monitor is working correctly, it detects that there is no signal and one of the following  
message appears. While in self-test mode, the power LED remains white.  
SE2222H  
Dell 22 Monitor  
No HDMI Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222H  
SE2222H  
SE2222H  
Dell 22 Monitor  
No VGA Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222H  
SE2222H  
 
SE2222HV  
Dell 22 Monitor  
No VGA Cable  
The display will go into Standby mode in 4 minutes.  
www.dell.com/SE2222HV  
SE2222HV  
NOTE: This message also appears during normal operation, when the video  
cable is disconnected or damaged.  
4. Turn off your monitor and reconnect the video cable; then turn on your computer and the  
monitor.  
If your monitor remains dark after you reconnect the cables, check your video controller and  
computer.  
Built-in diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality  
you experience is an inherent problem with your monitor, or with your computer and video card.  
1 2 3 4  
Label Description  
Button 1  
Button 2  
Button 3  
Button 4  
1
2
3
4
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Press and hold Button 4 for about 4 seconds and wait for a pop up menu.  
3. Use Button 1 or 2 to select the  
and press  
to confirm.  
A gray test pattern appears at the beginning of the diagnostic program.  
4. Carefully inspect the screen for abnormalities.  
5. Press Button 1 to change the test patterns.  
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white and text  
screens.  
7. When in White color test screen, check for white color uniformity and if there white color  
appears greenish/reddish, etc.  
8. Press Button 1 to end the diagnostic program.  
 
Common problems  
The following table provides general information about common monitor problems  
you might encounter and the possible solutions:  
Common symptoms  
Possible solutions  
No video/Power LED off  
Ensure that the video cable connecting the monitor and the computer is  
properly connected and secure.  
Verify that the power outlet is functioning properly using any other electrical  
equipment.  
Ensure that the power button is pressed.  
Ensure that the correct input source is selected using the Input Source menu.  
No video/Power LED on  
Increase brightness and contrast controls using the OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected using the Input Source menu.  
Poor focus  
Eliminate video extension cables.  
Reset the monitor to Factory Settings (Factory Reset).  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery video  
Missing pixels  
Reset the monitor to Factory Settings (Factory Reset).  
Check environmental factors.  
Relocate the monitor and test in another room.  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in LCD  
technology.  
For more information about Dell Monitor Quality and Pixel Policy, see Dell  
Support site at  
Stuck-on pixels  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in LCD  
technology.  
For more information about Dell Monitor Quality and Pixel Policy, see Dell  
Support site at:  
Brightness problems  
Geometric distortion  
Horizontal/Vertical lines  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust brightness and contrast controls using OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust horizontal and vertical controls using OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check and determine if these lines are also  
in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Common symptoms  
Possible solutions  
Synchronization problems  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check to determine if the scrambled  
screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in safe mode.  
Safety related issues  
Intermittent problems  
Do not perform any troubleshooting step.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the computer is  
connected properly and is secure.  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check to determine if the intermittent  
problem occurs in self-test mode.  
Missing color  
Wrong color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is  
connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Try different Preset Modes in Color settings OSD. Adjust R/G/B value in  
Custom Color in Color settings OSD.  
Change the Input Color Format to RGB or YCbCr/YPbPr in the Color  
settings OSD.  
Run the built-in diagnostics.  
Image retention from a static Set the screen to turn off after a few minutes of screen idle time. These can  
image left on the monitor for  
a long period of time  
be adjusted in Windows Power Options or Mac Energy Saver setting.  
Alternatively, use a dynamically changing screensaver.  
Video ghosting or  
overshooting  
Change the Response Time in the Display OSD to Fast or Normal  
depending on your application and usage.  
Product-specific problems  
Specific symptoms  
Possible solutions  
Screen image is too small  
Check the Aspect Ratio setting in the Display settings OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Cannot adjust the monitor  
with the buttons on the  
bottom of the panel  
Turn off the monitor, unplug the power cord, plug it back, and then turn on  
the monitor.  
Check if the OSD menu is locked. If yes, press and hold the Exit button  
(button 4) for four seconds to unlock.  
No input signal when user  
controls are pressed  
Check the signal source. Ensure that the computer is not in standby or  
sleep mode by moving the mouse or pressing any key on the keyboard.  
Check if the video cable is plugged in properly. Disconnect and reconnect  
the video cable if necessary.  
Reset the computer or video player.  
The picture does not fill the Due to different video formats (aspect ratio) of DVDs, the monitor may  
entire screen  
display in full screen.  
Run the built-in diagnostics.  
Appendix  
FCC Notices (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance  
Contact Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find  
contact information on your purchase invoice, packing slip, bill, or Dell  
product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be availa-  
ble in your area.  
Online technical assistance — www.dell.com/support/monitors  
Contacting Dell — www.dell.com/contactdell  
EU product database for energy label and product information sheet  
 

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