Sony Cordless Telephone IT M804 User Manual

3-047-339-12 (1)  
4-Lin e CALLER ID  
Te le p h o n e  
US  
Operating Instructions  
IT-M804  
2000 Sony Corporation  
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8. Do not allow anything to rest on the  
power cord. Do not locate this  
product where the cord will be abused  
by persons walking on it.  
IMPORTANT  
SAFETY  
INSTRUCTIONS  
9. Do not overload wall outlets and  
extension cords as this can result in  
the risk of fire or electric shock.  
When using your telephone equipment,  
basic safety precautions should always  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
10. Never push objects of any kind into  
this product through cabinet slots as  
they may touch dangerous voltage  
points or short out parts that could  
result in a risk of fire or electric shock.  
Never spill liquid of any kind on the  
product.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
11. To reduce the risk of electric shock,  
do not disassemble this product, but  
take it to a qualified service personnel  
when some service or repair work is  
required. Opening or removing  
covers may expose you to dangerous  
voltages or other risks. Incorrect  
reassembly can cause electric shock  
when the appliance is subsequently  
used.  
4. Do not use this product near water,  
for example, near a bath tub, wash  
bowl, kitchen sink, or laundry tub, in  
a wet basement, or near a swimming  
pool.  
5. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
12. Unplug this product from the wall  
outlet and refer servicing to qualified  
service personnel under the following  
conditions:  
6. Slots and openings in the cabinet and  
the back or bottom are provided for  
ventilation. To protect it from  
A. When the power cord or plug is  
damaged or frayed.  
overheating, these openings must not  
be blocked or covered. The openings  
should never be blocked by placing  
the product on the bed, sofa, rug, or  
other similar surface. This product  
should never be placed near or over a  
radiator or heat register. This product  
should not be placed in a built-in  
installation unless proper ventilation  
is provided.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed to  
rain or water.  
D. If the product does not operate  
normally by following the operating  
instructions. Adjust only those  
controls that are covered by the  
operating instructions because  
improper adjustment of other controls  
may result in damage and will often  
require extensive work by a qualified  
technician to restore the product to  
normal operation.  
7. This product should be operated only  
from the type of power source  
indicated on the marking label. If you  
are not sure of the type of power  
supply to your home, consult your  
dealer or local power company.  
E. If the product has been dropped or  
the cabinet has been damaged.  
F. If the product exhibits a distinct  
change in performance.  
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13. Avoid using a telephone (other than  
a cordless type) during an electrical  
storm. There may be a remote risk of  
electric shock from lightning.  
INFORMATION FOR  
GENERAL TELEPHONES  
1. This equipment complies with Part 68 of the  
FCC rules. On the bottom of this equipment  
is a label that contains, among other  
information, the FCC registration number and  
ringer equivalence number (REN) for this  
equipment. If requested, this information  
must be provided to the telephone company.  
14. Do not use the telephone to report a  
gas leak in the vicinity of the leak.  
2. The applicable registration jacks (connectors)  
USOC-RJ11C/ RJ14C are used for this  
equipment.  
SAVE THESE  
INSTRUCTIONS  
3. This equipment is designed to be connected to  
the telephone network or premises wiring  
using a compatible modular jack which is Part  
68 compliant.  
CAUTION:  
To reduce the risk of fire or injury to persons by  
battery, read and follow these instructions.  
The FCC compliant telephone cord and  
modular plug is provided with this  
equipment.  
1. Use only the following type and size battery:  
6F22/ 6LR61 9V.  
4. The REN is used to determine the quantity of  
devices which may be connected to the  
telephone line. Excessive RENs on the  
telephone line may result in the devices not  
ringing in response to an incoming call. In  
most, but not all areas, the sum of the RENs  
should not exceed five (5.0).To be certain of  
the number of devices that may be connected  
to a line, as determined by the total RENs,  
contact the local telephone company.  
2. Do not dispose of the battery pack in a fire.  
The cell may explode. Check with local codes  
for possible special disposal instructions.  
US  
3. Do not open or mutilate the battery pack.  
Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be  
toxic if swallowed.  
4. Exercise care in handling battery pack in  
order not to short the battery with conducting  
materials such as rings, bracelets, and keys.  
The battery or conductor may overheat and  
cause burns.  
5. If your equipment (IT-M804) causes harm to  
the telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may be  
required. But if advance notice isnt practical,  
the telephone company will notify the  
customer as soon as possible. Also, you will  
be advised of your right to file a complaint  
with the FCC if you believe it is necessary.  
5. Do not attempt to recharge the batteries  
provided with or identified for use with this  
product. The batteries may leak corrosive  
electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries  
provided with or identified for use with this  
product by heating them. Sudden release of  
the battery electrolyte may occur causing  
burns or irritation to the eyes or skin.  
6. The telephone company may make changes in  
its facilities, equipment, operations or  
procedures that could affect the operation of  
the equipment. If this happens the telephone  
company will provide advance notice in order  
for you to make necessary modifications to  
maintain uninterrupted service.  
7. Remove the batteries from this product if the  
product will not be used for a long period of  
time (several months or more) since during  
this time the battery could leak in the product.  
7. If trouble is experienced with this equipment  
(IT-M804), for repair or warranty information,  
please contact Sony Direct Response Center:  
Tel 1-800-222-7669. If the equipment is  
causing harm to the telephone network, the  
telephone company may request that you  
disconnect the equipment until the problem is  
resolved.  
8. Discard “dead” batteries as soon as possible  
since “dead” batteries are more likely to leak  
in a product.  
9. Do not store this product, or the batteries  
provided with or identified for use with this  
product, in high-temperature areas. Batteries  
that are stored in a freezer or refrigerator for  
the purpose of extending shelf life should be  
protected from condensation during storage  
and defrosting. Batteries should be stabilized  
at room temperature prior to use after cold  
storage.  
8. All repairs will be performed in an authorized  
Sony service station.  
9. This equipment cannot be used to party lines  
or coin lines.  
10.This equipment is hearing aid compatible.  
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If your telephone is equipped  
w ith automatic dialers  
When programming emergency numbers and  
(or) making test calls to emergency numbers:  
1. Remain on the line and briefly explain to  
the dispatcher the reason for the call.  
2. Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
Caution  
You are cautioned that any changes or  
modifications not expressly approved in this  
manual could void your authority to operate this  
equipment.  
Note  
This equipment has been tested and found to  
comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable  
protection against harmful interference in a  
residential installation. This equipment  
generates, uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interference  
will not occur in a particular installation. If this  
equipment does cause harmful interference to  
radio or television reception, which can be  
determined by turning the equipment off and  
on, the user is encouraged to try to correct the  
interference by one or more of the following  
measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the  
equipment and receiver.  
– Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
– Consult the dealer or an experienced radio/  
TV technician for help.  
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Ta b le o f co n t e n t s  
43  
Changing a stored name  
and/ or phone number  
9
44  
Erasing a memory location  
Step 1: Checking the package  
Directory  
46  
Setting the security code and  
Phone Directory security  
24 Step 5: Changing the display  
48 Having a three-way conference  
call  
48  
Making another call while  
talking  
32  
50 Understanding the Caller ID  
Making another call while  
50  
When you receive a call  
51 Looking at the Caller ID list  
51  
52  
Viewing the Caller ID list  
Saving the phone numbers  
37 One-touch dialing  
ID list  
40  
40  
names  
55 Using the Caller ID list  
the Caller ID list  
and/ or phone number  
56  
Storing a number of the  
dial buttons  
Erasing a stored name and  
phone number  
Making calls with one-touch  
dialing  
57  
58  
Storing a number of the  
Directory  
41 Phone Directory  
names  
To change the number of  
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Table of contents  
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60 Using “Caller ID with call  
waiting” service  
61 Using visual message waiting  
63 Talking between the phones  
67 Having an intercom conference  
69  
To transfer during an  
intercom call  
69  
To transfer during an all  
page  
71 Using the phone during a power  
failure  
Back cover LIMITED WARRANTY  
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Table of contents  
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Ge t t in g St a rt e d  
Re a d t h is first  
Before you use your phone, you must first set it up. Heres a quick way  
to set up your phone: Steps 1, 2 and 3.  
St e p 1  
(p a g e 9)  
First, unpack the phone and the supplied  
accessories.  
St e p 2  
(p a g e s 10 t o 18)  
Next, you need to do four things to set  
up the phone, including finding the best  
location for the phone.  
St e p 3  
(p a g e s 19 t o 21)  
Finally, enter the area code to use the  
Caller ID service.  
Th a t ’s it !  
For the date and time setting, follow the procedure in  
“Step 4 Setting the day and time” on page 22.  
For changing the display language, follow the procedure  
in “Step 5 Changing the display language” on page 24.  
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St e p 1  
Ch e ckin g t h e p a cka g e co n t e n t s  
Make sure you have received the following items in the package. If  
anything is missing, contact your local Sony dealer.  
AC pow er adaptor (AC-T71)  
Phone  
Telephone line cords (3)  
Quick sheet  
Handset  
Handset cord  
Pads (4)  
Wall bracket/stand for phone  
Assignment of  
using line sticker  
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St e p 2  
Se t t in g u p t h e p h o n e  
Do the following steps:  
• Connect the phone  
• Assigning station number  
• Choose the dialing mode  
• Enabling/ disabling the line  
Note on installation  
Install the unit:  
on a level surface  
away from heat sources, such as radiators, airducts, and sunlight  
away from excessive moisture, extremely low temperatures, dust, mechanical  
vibration, or shock  
Co n n e ct t h e p h o n e  
You can connect a maximum of 16 phones (IT-M804 or IT-M704) to use  
your phone as an intercom phone, in addition to using as the 4-line  
telephone.  
To use the intercom features, you must connect all phones  
(IT-M804 or IT-M704) to the LINE 1 jack correctly.  
If you set the dialing mode, area codes and date and time on this  
phone after connecting other phones, these settings will be set  
automatically to every phone. Moreover, the Caller ID data can be  
viewed on every connected phone.  
If you want to hang the phone on the wall, mount the phone first (see  
page 70).  
300 feet  
L1  
L2  
L3  
L4  
TEL-1  
TEL-2  
TEL-3  
TEL-4  
TEL-16  
Note  
If the each line is not connected correctly, you cannot use the functions of this  
phone.  
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The connection method differs according to the conditions of indoor wiring.  
[Wiring 1]  
Conduct connections follow the procedure in “To connect the phone to two outlets having two  
lines” on page 12.  
To a telephone  
To a telephone  
To a telephone  
Line1  
Line2  
Line3  
Line4  
Telephone  
Office  
Line1, 2  
Line3, 4  
Line1, 2  
Line3, 4  
Line1, 2  
Line3, 4  
[Wiring 2]  
Conduct connections follow the procedure in “To connect the phone to four separate outlets” on  
page 13.  
To a telephone  
To a telephone  
To a telephone  
Line1  
Line2  
Line3  
Line4  
Line1  
Line2  
Line3  
Line4  
Line1  
Line2  
Line3  
Line4  
Line1  
Line2  
Line3  
Line4  
Telephone  
Office  
[Wiring 3, 4]  
When there is only one outlet for one telephone, wiring work is necessary.  
To a telephone  
To a telephone  
Line1  
Line1  
Line2  
Line3  
Line4  
Line2  
Line3  
Line4  
Telephone  
Office  
Line1  
Line2  
Line3  
Line4  
Telephone  
Office  
Line1, 2  
Line3, 4  
To connect the handset  
Connect one end of the handset cord to  
the handset and the other end to the  
HANDSET jack on the phone.  
To HANDSET jack  
continued  
Getting Started  
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St e p 2: Se t t in g u p t h e p h o n e (co n t in u e d )  
To connect the phone to tw o outlets having tw o lines  
To the telephone outlets  
Hook the cord.  
Line 1, 2  
Line 3, 4  
To LINE 1/  
LINE 1+2”  
1
Telephone line  
cords (supplied)  
To DC IN 12V  
To LINE 3/  
LINE 3+4”  
2
AC pow er adaptor  
(supplied AC-T71)  
To an AC outlet  
1
2
Connect the telephone line cords to the “LINE  
1/ LINE 1+2” and “LINE 3/ LINE 3+4” jacks  
and to the telephone outlets.  
Connect the AC power adaptor to the DC IN  
12V jack and to an AC outlet.  
Tips  
Modular  
If your telephone outlet is not modular, contact your telephone service  
company for assistance.  
L1 is the first phone line connected to center pair of wires. L2 is the second  
phone line connected to outer pair of wires.  
L1  
L2  
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To connect the phone to four separate outlets  
If you have single line outlet, you need two Two-Line adaptors (not  
supplied) to connect the phone to the four separate outlets.  
To the telephone outlets  
1 Tw o-Line adaptors  
(not supplied)  
Line 1  
Hook the cord.  
Line 2  
2, 3  
Telephone line  
cords (supplied)  
Line 3  
Line 4  
To LINE 1/  
LINE 1+2”  
Telephone line  
cord (not supplied)  
To DC IN 12V  
To LINE 3/  
LINE 3+4”  
4
AC pow er adaptor  
(supplied AC-T71)  
To an AC outlet  
1
2
Connect the Two-Line adaptors to  
the line 1 and line 3 outlets.  
Connect the telephone line cords to  
the “LINE 1/ LINE 1+2” and “LINE  
3/ LINE 3+4” jacks and to the Two-  
Line adaptors.  
LINE  
2
PHONE  
Tw o-Line adaptor  
LINE 1  
3
4
Connect the telephone line cords to  
the Two-Line adaptors and to the  
line 2 and line 4 outlets.  
Connect the AC power adaptor to  
the DC IN 12V jack and to an AC  
outlet.  
LINE 2 PHONE  
Tw o-Line adaptor  
interconnection  
Note  
The Duplex Jack adaptor cannot be used as the adaptor, which is used in step1.  
continued  
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St e p 2: Se t t in g u p t h e p h o n e (co n t in u e d )  
Notes  
Conduct connections instructed on page 12 or 13 first, when  
inserting battery for backup (not supplied) in case for a power  
failure. If “POWER FAILURE” appears on the display instead  
of “NO AREA CODE” when you connect the AC power  
adaptor to an AC outlet for the first time, remove the battery  
from the phone and unplug the AC power adaptor, then plug  
it into an AC outlet.  
• Use only the supplied AC-T71 AC power adaptor. Do not use  
any other AC power adaptor.  
Polarity of the plug  
Connect the AC power adaptor to a continuous power  
supply.  
Place the phone close to the AC outlet so that you can unplug  
the AC power adaptor easily.  
Tips  
Phones other than the IT-M804 and IT-M704 phones cannot be  
connected to LINE 1 jack.  
Connection and utilization of Private Branch Exchange (PBX)  
is not possible.  
Connecting a computer or FAX  
You can connect a computer or FAX, etc. to  
the DATA jack.  
For the line to be used for data  
L2 L3 L4  
DATA  
DATA LINE SELECT  
communication, select L2, L3 or L4 using  
the DATA LINE SELECT switch.  
Notes  
To DATA”  
“LINE 2”, “LINE 3” or “LINE 4” is used for  
receiving or sending computer or FAX data in  
addition to making or receiving calls.  
To LINE 1/LINE 1+2”  
and “LINE 3/LINE 3+4”  
If a call comes in on the line selected with the  
“call waiting” service while a computer or  
FAX connected to the DATA jack is receiving  
or sending data, that data may be effected.  
Computer  
or  
FAX  
If you have data communication frequently,  
we recommend that you and your callers use  
the line selected for data communication only.  
Connection to ADSL devices is not possible.  
Noise may occasionally be heard on other  
lines during data communication depending  
on the condition of the indoor wiring.  
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To attach the quick sheet  
Attach the supplied quick sheet on the bottom of  
the phone.  
To attach assignment of using line sticker  
Attach the supplied assignment of using line  
sticker under the speaker of the phone.  
To tilt the phone  
If you want to tilt the phone, attach the supplied wall bracket on the  
bottom of the phone.  
1
2
3
Put the four pads into the  
hollows of the wall bracket.  
2
Attach the wall bracket to the  
telephone.  
groove  
Connect the telephone line  
cords and AC power adaptor by  
following the procedure on  
page 12 or 13.  
1
Wall bracket  
Pad  
continued  
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St e p 2: Se t t in g u p t h e p h o n e (co n t in u e d )  
Assig n in g st a t io n n u m b e r  
Ensure to connect all phones (IT-M804 or IT-M704) to LINE 1 jack  
correctly, and then assign the station number to all phones. To confirm  
the assigned station number is set correctly, make an intercom call one  
another. See “Talking between the phones” on page 63.  
1
2
Press (PROGRAM).  
Turn Jog Dial up until  
“STATION #” appears on the  
display.  
3
Press Jog Button.  
STATION #=??  
4
5
Enter the two digits station  
number (01 to 16) by pressing  
the dialing keys.  
Press Jog Button.  
You will hear a long  
confirmation beep.  
Note  
If the number already used for other phone or a number except for 01 to 16 is  
entered in step 4, “INVALID NUMBER” will be displayed. Enter the different  
number.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
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Ch o o se t h e d ia lin g m o d e  
For the telephone to work properly, select an appropriate dialing  
mode (tone or pulse).  
When other phones (IT-M804 or IT-M704) are connected to the LINE 1  
jack, the same dialing mode is automatically set to all the phones. Be  
sure to connect the phones beforehand, and set the dialing mode.  
1
2
Press (PROGRAM).  
Turn Jog Dial up until “DIAL  
MODE” appears on the display.  
3
Press Jog Button.  
TONE PULSE  
4
Turn Jog Dial to choose the  
dialing mode (“TONE” or  
“PULSE”), and then press Jog  
Button.  
You will hear a long  
confirmation beep.  
Notes  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
The dialing mode cannot be set for every line.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
If you arent sure of your dialing system  
Make a trial call with the dialing mode set to “TONE”.  
If the call connects, leave the setting as is; otherwise, set to “PULSE”.  
continued  
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St e p 2: Se t t in g u p t h e p h o n e (co n t in u e d )  
En a b lin g /d isa b lin g t h e lin e  
When you may not use all four lines, you need to disable the unused  
line for the telephone to work properly.  
This setting can be set up at each phone separately.  
1
2
Press (PROGRAM).  
(ERASE/CLEAR)  
Turn Jog Dial up until  
“DISABLE LINE appears on  
the display.  
3
4
Press Jog Button.  
LINE2  
Turn Jog Dial to choose the line  
you want to change, and then  
press Jog Button.  
ENABLE DISABLE  
5
Turn Jog Dial to choose  
“ENABLE” or “DISABLE”, and  
then press Jog Button.  
You will hear a long  
confirmation beep and the line  
next to the selected line will  
flash on the display .  
Repeat steps 4 and 5 for other  
line setting, if necessary.  
To end the setting, press  
(ERASE/CLEAR).  
Note  
You cannot disable the line 1.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
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St e p 3  
En t e rin g t h e a re a co d e  
When you use this phone for the first time, or move to an area that has a  
different area code, you must enter your home area code. Otherw ise, you  
cannot use some functions of this phone and the Caller ID functions.  
This is also necessary because the phone must be able to select an area code to  
properly dial call from the Caller ID list.  
Depending on your region, enter 3-digit area code as follows:  
Case 1.  
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter  
your home area code” below.  
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing  
(area code + number), you can register up to 5 local area codes with this telephone to take  
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”  
on page 20.  
Case 2.  
If 10-digit dialing (area code + number) is required for all local calls in your area, at  
first, enter “000” in your home area code. See “To enter your home area code” below.  
Then see “To enter the local area code (For 10 digits phone number users)” on page  
20.  
When other phones (IT-M804 or IT-M704) are connected to the LINE 1 jack, the same  
home area code and local area codes are automatically set to all the phones. Be sure  
to connect the phones beforehand, and enter the area code.  
When you connect the AC power adaptor to  
an AC outlet for the first time, the following  
display appears for about 20 seconds.  
NO AREA CODE  
To erase the home area code, return the phone  
to the factory setting (see page 75).  
To e n t e r yo u r h o m e a re a co d e  
1
Press (PROGRAM).  
2
Turn Jog Dial up until “AREA  
CODE” appears on the display.  
3
Press Jog Button.  
HOME LOCAL  
continued  
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St e p 3: En t e rin g t h e a re a co d e (co n t in u e d )  
AREA CODE=???  
4
5
Press Jog Button again.  
Enter three digits of your home area code by  
pressing the dialing keys.  
6
Press Jog Button.  
You will hear a long confirmation beep.  
Notes  
Do not allow more than 20 seconds to elapse between each step of the procedure.  
If the home area code has not been entered, storing the caller ID data into one-touch dial  
buttons or Phone Directory cannot be performed. You will hear five short error beeps and the  
storing will be canceled.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
To change the home area code  
1 Display the home area code by doing steps from 1 to 4 on pages 19 to 20.  
The current home area code appears on the display.  
2 Enter a new home area code by pressing the dialing keys.  
3 Press Jog Button.  
You will hear a long confirmation beep.  
Tip  
You can also correct a digit in step 2. Turn Jog Dial until the digit to be corrected flashes and  
enter a digit by pressing the dialing keys.  
To e n t e r t h e lo ca l a re a co d e (Fo r 10 d ig it s p h o n e  
n u m b e rs u se rs)  
If a call matches one of the local area codes you entered, the phone number will be  
registered with 10 digits in the Caller ID list (area code + number). If a call does not  
match one of the local area codes you entered, the phone number will be registered  
with 11 digits in the Caller ID list (1 + area code + number). Some regions of the  
country allow you to have more than one local area code. (Up to five local area codes  
can be entered in this phone.)  
(ERASE/CLEAR)  
1
2
Press (PROGRAM).  
Turn Jog Dial up until “AREA  
CODE” appears on the display.  
3
Press Jog Button.  
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4
5
Turn Jog Dial up to make “LOCAL” flash, and  
then press Jog Button.  
#1 #2 #3 #4 #5  
Select the number (“#1” to “#5”) to enter the  
local area code by turning Jog Dial, and then  
press Jog Button.  
6
7
Enter three digits of the local area code by  
pressing the dialing keys.  
Press Jog Button.  
#1 #2 #3 #4 #5  
The number next to the selected number will  
flash and you will hear a long confirmation  
beep.  
Repeat steps 5 to 7 to enter a local area code  
into another number, if necessary.  
To end the setting, press (ERASE/CLEAR).  
Note  
Do not allow more than 20 seconds to elapse between each step of the procedure.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
To change the local area code  
1 Display the local area code you want to change by doing steps from 1 to 5  
on pages 20 to 21.  
The current local area code appears on the display.  
2 Enter a new local area code by pressing the dialing keys.  
3 Press Jog Button.  
You will hear a long confirmation beep.  
Tip  
You can also correct a digit in step 2. Turn Jog Dial until the digit to be corrected flashes and  
enter a digit by pressing the dialing keys.  
To erase the local area code  
1 Display the local area code you want to erase by doing steps from 1 to 5  
on pages 20 to 21.  
The current local area code appears on the display.  
2 Press (ERASE/CLEAR).  
3 Turn Jog Dial to choose “YES”, and then press Jog Button.  
You will hear a long confirmation beep and the local area code is erased.  
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St e p 4  
Se t t in g t h e d a y a n d t im e  
When other phones (IT-M804 or IT-M704) are connected to the LINE 1  
jack, the day and time is automatically set to all the phones. Be sure to  
connect the phones beforehand, and set the day and time.  
If you have subscribed to the Caller ID service, the date and time are  
automatically set when you received a call (see page 50).  
1
2
Press (PROGRAM).  
Turn Jog Dial up until “DATE  
TIME” appears on the display.  
3
Press Jog Button.  
MONTH=01  
4
5
Enter the two digits for the  
month (01 to 12 for January to  
December) by pressing the  
dialing keys.  
Press Jog Button.  
DAY=01  
6
Enter the two digits for the day  
(01 to 31) by pressing the dialing  
keys.  
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7
Press Jog Button.  
HOUR=01  
8
9
Enter the two digits for the hour (01 to 12) by  
pressing the dialing keys.  
The hour is on a 12-hour cycle.  
Press Jog Button.  
MINUTE=01  
10  
11  
Enter the two digits for the minute (00 to 59)  
by pressing the dialing keys.  
Press Jog Button.  
AM PM  
12  
Turn Jog Dial to choose “AM” or “PM”, and  
then press Jog Button.  
You will hear a long confirmation beep.  
Notes  
Do not allow more than 20 seconds to elapse between each step of the  
procedure in steps 1 to 11 and 60 seconds in step 12.  
The time is renewed each time the phone receives the Caller ID.  
Since the Caller ID sends time information by the unit of one minute, the time  
indication may be one minute behind at most.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
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St e p 5  
Ch a n g in g t h e d isp la y la n g u a g e  
You can choose English or Spanish as the display language by  
following the procedure below.  
1
2
Press (PROGRAM).  
Turn Jog Dial up until  
“LANGUAGE” appears on the  
display.  
Display “IDIOMA” when you  
want to change the display  
language from Spanish to  
English.  
3
4
Press Jog Button.  
The currently selected language  
flashes.  
ENGLISH ESPA OL  
Turn Jog Dial to change the  
display language, and then  
press Jog Button.  
You will hear a long  
confirmation beep.  
Note  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
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Id e n t ifyin g t h e p a rt s  
Refer to the pages indicated in parentheses for details.  
1
2
3
qj  
qk  
4
5
6
7
8
9
0
ql  
w;  
wa  
qa  
qs  
ws  
wd  
wf  
wg  
wh  
wj  
qd  
qf  
qg  
qh  
1 CALL WAITING/FLASH button  
9 ALL PAGE button (p. 66)  
(p. 34, 60)  
Used to page all phones through  
the speakerphone.  
Switches to a second call if you  
have “call waiting” service, or lets  
you make a new call.  
0 CONF (conference) button  
(p. 48, 67)  
2 Display w indow (p. 37, 51)  
Lets you talk with two parties at the  
same time.  
3 ERASE/CLEAR button  
(p. 40, 44, 53, 61)  
qa PAGE button (p. 65)  
Used to erase a stored one-touch  
dialing and Phone Directory  
Used to page the other phone.  
memory or Caller ID data, end the  
operation during the procedure.  
qs VOLUME +/- button (p. 29, 34)  
qd TONE button (p. 29)  
4 Speaker  
Allows you to switch temporarily to  
tone dialing.  
5 Handset (p. 11, 28, 33)  
qf MIC (microphone)  
qg Dialing keys (p. 28)  
qh #button (p. 58)  
6 PROGRAM button  
(p. 16, 37, 52)  
Used to access the menu.  
Used to change the number of  
digits of the phone number in the  
Caller ID list.  
7 LINE buttons (1, 2, 3, 4)  
(p. 28, 33)  
Lets you make or receive a call.  
8 INTERCOM button (p. 63, 67)  
Used to make an intercom call.  
qj Jog Button (p. 16)  
qk Jog dial (p. 16, 51)  
continued  
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Id e n t ifyin g t h e p a rt s (co n t in u e d )  
wk  
wl  
L2 L3 L4  
DATA  
DATA LINE SELECT  
eg  
eh  
ej  
e; ea esedef  
ql One-touch dial buttons  
wh DO NOT DISTURB button (p. 35)  
(p. 37, 56)  
Used to turn off the call ringing and  
voice from the speaker.  
Used to store numbers on the one-  
touch dial.  
wj SPEAKERPHONE (HEADSET)  
w; LOWER button (p. 37)  
button (p. 28, 29)  
Used to store numbers in the  
second memory of a one-touch dial  
button.  
Used to make or receive a call  
through the speakerphone or the  
headset.  
wa HOLD button (p. 29, 34)  
wk DATA jack (p. 14)  
Puts a call on hold.  
wl DATA LINE SELECT sw itch (p. 14)  
ws TRANSFER button (p. 68)  
Used to select the line for data  
communication.  
Used to transfer a call.  
e; LINE 1/LINE 1+2 jack (p. 12, 70)  
ea LINE 3/LINE 3+4 jack (p. 12, 70)  
es DC IN 12V jack (p. 12)  
wd REDIAL/PAUSE button (p. 31)  
Redials the last number called,  
inserts a pause in the dialing  
sequence.  
ed Battery compartment (p. 71)  
wf BUSY REDIAL button (p. 32)  
ef Hook for AC pow er adaptor  
Redials the last number called  
automatically when the line is busy.  
cord (p. 12)  
eg RESET button (p. 74)  
wg MUTING button (p. 29, 34)  
Mutes your voice during a  
conversation.  
eh HANDSET jack (p. 11)  
ej I (HEADSET) jack (p. 29, 34)  
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La m p in d ica t io n s  
r;  
ra  
rs  
rd  
ek  
el  
rf  
rg  
rh  
rj  
Lamp/button  
Lighting pattern  
Status  
Lights up  
OFF  
ek INTERCOM  
Lights up  
Flashes  
Flashes  
Calling extension from your phone or  
conversation available.  
Receiving an intercom call.  
Other phone using extension.  
el CONF  
Lights up  
Flashes  
This function is activated.  
r; NEW CALL  
There is new data in the Caller ID list.  
ra MESSAGES  
rs LOWER  
Flashes  
There are voice mail messages.  
Lights up  
Selecting the second memory of the  
one-touch dial button.  
rd LINE 1 to 4  
Lights up  
Flashes  
You are using this line.  
Receiving a call.  
Flashes  
Flashes  
Flashes  
Flashes  
Call being held on your phone line or  
transferred call being made.  
Call being held on other phone line.  
Receiving a transferred call.  
Line is used by other phone.  
rf BUSY REDIAL  
Lights up  
Lights up  
This function is activated.  
This function is activated.  
This function is activated.  
rg MUTING  
rh DO NOT DISTURB Lights up  
rj SPEAKERPHONE  
Lights up  
Talking through the speakerphone or  
headset, paging or busy redialing.  
(HEADSET)  
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Ba sics  
Ma kin g ca lls  
1
Pick up the handset (or press  
(SPEAKERPHONE)).  
“=== TALK ===” appears on  
the display, and then the  
operation duration in hours,  
minutes and seconds is  
displayed.  
(LINE 1)  
(LINE 2)  
(LINE 3)  
(LINE 4)  
The connected line button lights  
up.  
When you want to select the line  
beforehand, press (LINE 1),  
(LINE 2), (LINE 3) or (LINE 4).  
(HOLD)  
(REDIAL/PAUSE)  
The corresponding line button  
lights up.  
TONE (*)  
(VOLUME)  
(BUSY REDIAL)  
2
3
Dial the phone number.  
(MUTING)  
(SPEAKERPHONE)  
The phone number dialed  
appears on the display.  
When youre done talking,  
replace the handset in the cradle  
(or press (SPEAKERPHONE)).  
The disconnected line button  
goes off.  
Note  
If there is a line put on hold, you cannot make a call by just picking up the  
handset and pressing (SPEAKERPHONE) in step 1. Press a line button that is not  
used first, and then dial the phone number.  
Tip  
If you pick up the handset during speakerphone conversation, it will change to  
handset conversation, and conversely when you press (SPEAKERPHONE)  
during handset conversation, it becomes speakerphone conversation.  
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Making calls w hen the headset is connected  
When the TL-HD1 headset (not supplied) is connected to the I  
(HEADSET) jack, you can talk through the headset.  
1 Press (SPEAKERPHONE) (HEADSET).  
The SPEAKERPHONE lamp lights up.  
2 Dial the phone number.  
3 When youre done talking, press  
(SPEAKERPHONE) (HEADSET).  
The SPEAKERPHONE lamp goes off.  
HANDSET  
I
Notes  
If the headset is not connected, you will make a call through the  
speakerphone in step 1.  
If there is a line put on hold, you cannot make a call by just pressing  
(SPEAKERPHONE) (HEADSET) in step 1. Press a line button that is not used  
first, and then dial the phone number.  
Additional tasks  
To  
Do this  
Adjust the handset or  
headset volume  
During phone conversation, press (VOLUME)  
(+) or (--). Each press of (VOLUME)(+) or (--)  
switches the handset or headset volume  
between “HIGH”, “MID” (middle) and “LOW”.  
Adjust the speaker volume  
Put a call on hold  
During speakerphone conversation, press  
(VOLUME)(+) or (--). Each press of  
(VOLUME)(+) or (--) switches the speaker  
volume by one of 16 levels.  
Press (HOLD). The line button on which a call is  
put on hold will flash.  
Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4)  
that is flashing to resume the conversation.  
The corresponding line button can be pressed  
on every phone.  
Mute your voice  
Press (MUTING) to disable the microphone. The  
MUTING lamp lights up. Press (MUTING) again  
to cancel.  
Switch to tone dialing  
temporarily  
Press TONE (*) after youre connected.  
The line will remain in tone dialing until  
disconnected.  
continued  
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Ma kin g ca lls (co n t in u e d )  
Notes  
When another extension connected to line is in use, the line button flashes.  
When another call comes in on the other line, the corresponding line button  
flashes and two beeps are heard from the speaker, but the phone wont ring.  
(see page 36).  
If a call is put on hold for more than about three minutes, you will hear an  
alarm.  
Tips  
You can switch to speakerphone during conversation by pressing  
(SPEAKERPHONE). Then you can replace the handset in the cradle.  
To switch back to the handset, pick up the handset again.  
When you pick up the handset or press (SPEAKERPHONE), the vacant line is  
automatically connected from line 1 to line 4. When neither line is in use, line  
1 is connected.  
To obtain the best speakerphone performance  
• You may not be able to hear the other partys voice in a noisy place.  
Therefore, use the speakerphone in a quiet room.  
• Do not bring your hand or other objects too close to the microphone  
or you will hear a shrill noise (“feedback”).  
• When the speaker volume is loud, or the telephone has been placed  
close to a wall, you may find that the volume drops suddenly. This is  
due to a circuit in the telephone designed to protect against  
feedback. In such cases, lower the speaker volume slightly.  
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Re d ia lin g  
1 Pick up the handset (or press (SPEAKERPHONE)).  
“=== TALK ===” appears on the display.  
Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) to select the  
line, if necessary.  
The corresponding line button lights up.  
2 Press (REDIAL/PAUSE) to redial the last number dialed.  
The last number dialed appears on the display and is  
automatically redialed.  
Notes  
The last number dialed cannot be stored separately for each line. It is the very  
last one you have dialed using any line.  
If the last number dialed exceeds 32 digits or if it is erased, the number  
cannot be redialed.  
Tip  
When the redialed number exceeds 16 digits, the first 16 digits are displayed,  
and then the remaining digits are displayed one by one while the displayed  
numbers move from right to left across the display.  
To check the last phone number dialed  
When not making a call, press (REDIAL/PAUSE).  
The number appears on the display for 20 seconds.  
To dial the number, pick up the handset (or press (SPEAKERPHONE))  
while the number is displayed.  
Note  
“NO DATA” will appear on the display if the last dialed number exceeds 32  
digits or if it is erased.  
To erase the last phone number dialed  
While the phone is not in use, press (REDIAL/PAUSE) twice within 20  
seconds.  
The number will be erased from the memory.  
continued  
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Ma kin g ca lls (co n t in u e d )  
Busy redialing  
If the other line you called is busy, the phone will automatically redial  
the last number dialed up to 10 times every 30 seconds until the call is  
connected.  
When not making a call, press (BUSY REDIAL).  
The BUSY REDIAL lamp, MUTING lamp, SPEAKERPHONE lamp  
and selected line button light up and the last number dialed appears  
on the display.  
Notes  
Busy redialing is canceled when you press (BUSY REDIAL), or receive or  
make a call during busy redialing.  
If the last number dialed exceeds 32 digits or if it is erased, the number  
cannot be redialed.  
Ma kin g a n o t h e r ca ll w h ile t a lkin g  
Example: Making a call on line 2 while talking on line 1  
1 Press (HOLD) while talking.  
The line 1 is put on hold and the LINE 1 button flashes  
slowly.  
2 Press (LINE 2).  
3 Dial a phone number for the second party.  
Now you can talk to the second party on line 2.  
To disconnect line 2, press (LINE 1).  
Notes  
If you do not press (HOLD) in step 1, line 1 will be disconnected.  
If a call is put on hold for more than about three minutes, you will hear an  
alarm.  
To talk with two parties at the same time using two lines, see “Having  
a three-way conference call” on page 48.  
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Re ce ivin g ca lls  
1
When you hear the phone ring;  
• Pick up the handset from the  
phone (or press  
(LINE 1)  
(LINE 2)  
(LINE 3)  
(LINE 4)  
(SPEAKERPHONE)).  
(PROGRAM)  
or  
• Press (LINE 1), (LINE 2),  
(LINE 3) or (LINE 4)  
whichever button is flashing.  
Jog Dial  
The SPEAKERPHONE lamp  
lights up and you can talk  
through the speakerphone. To  
talk through the handset, pick  
up it from the cradle.  
Jog Button  
(CALL WAITING/FLASH)  
(HOLD)  
(MUTING)  
The connected line button lights  
up.  
“=== TALK ===” appears on  
the display and the display also  
shows the operation duration in  
hours, minutes and seconds.  
(VOLUME)  
(DO NOT DISTURB)  
(SPEAKERPHONE)  
2
When youre done talking,  
replace the handset in the cradle  
(or press (SPEAKERPHONE)).  
The disconnected line button  
goes off.  
When calls come in on tw o or more lines at the same time  
Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) whichever button  
is flashing.  
To put a call on hold or disconnect the line, see “Receiving a  
call while talking” on page 36.  
continued  
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Re ce ivin g ca lls (co n t in u e d )  
Receiving calls w hen the headset is connected  
When the TL-HD1 headset (not supplied) is connected to the I  
(HEADSET) jack, you can talk through the headset.  
1 When you hear the phone ring, press  
(SPEAKERPHONE) (HEADSET).  
The SPEAKERPHONE lamp lights up.  
2 When youre done talking, press  
(SPEAKERPHONE) (HEADSET).  
The SPEAKERPHONE lamp goes off.  
Note  
HANDSET  
I
If the headset is not connected, you will receive a call  
through the speakerphone in step 1.  
Additional tasks  
To  
Do this  
Adjust the handset or  
headset volume  
During phone conversation, press (VOLUME)  
(+) or (--). Each press of (VOLUME)(+) or (--)  
switches the handset or headset volume  
between “HIGH”, “MID” (middle) and “LOW”.  
Adjust the speaker  
volume  
During speakerphone conversation, press  
(VOLUME)(+) or (--). Each press of  
(VOLUME)(+) or (--) switches the speaker  
volume by one of 16 levels.  
Put a call on hold  
Press (HOLD). The line button on which a call is  
put on hold will flash. Press (LINE 1),  
(LINE 2), (LINE 3) or (LINE 4) that is flashing to  
resume the conversation. The corresponding line  
button can be pressed on every phone.  
Adjust the ringer volume  
Press (PROGRAM). Turn Jog Dial up until “RING  
VOLUME” appears on the display, and then press  
Jog Button. Turn Jog Dial to choose “HIGH”,  
“MID” (middle), “LOW” or “OFF”, and then press  
Jog Button. You will hear (monitor) the phone ring  
with the adjusted level. While the phone is ringing,  
you can adjust the ringer volume by pressing  
(VOLUME)(+) or (--), however, the ringer volume  
cannot be set to “OFF”.  
Mute your voice  
Press (MUTING) to disable the microphone. The  
MUTING lamp lights up. Press (MUTING) again  
to cancel.  
Switch to another call on  
(“call waiting” service*)  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to  
the first caller.  
* You need to subscribe to the service from your telephone company.  
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If you have subscribed to the Caller ID service including the caller name  
service;  
-
the callers number and/ or name appears on the display, and the date and  
time are automatically set when you receive a call (see page 50).  
-
the ringer sound changes to a higher tone if the call matches the number  
stored on one-touch dial button or in the Phone Directory (memory match  
function; see page 50).  
Notes  
When another phone connected to line is in use, the line button flashes  
slowly.  
If a call is put on hold for more than about three minutes, you will hear an  
alarm.  
Using Do Not Disturb  
You can turn off the outside call and intercom call ringing of all the  
lines and voice from the speaker during a Page and an All Page using  
this function. However, when a call comes in, “** RINGING **will  
be displayed even if this function is activated.  
Making calls is available even if this function is activated.  
While the phone is not in use or the phone is ringing, you can press  
(DO NOT DISTURB).  
The DO NOT DISTURB lamp lights up.  
To cancel this function, press (DO NOT DISTURB) again.  
Note  
An outside call cannot be transferred to the phone with the “DO NOT  
DISTURB” function activated.  
continued  
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Re ce ivin g ca lls (co n t in u e d )  
Re ce ivin g a ca ll w h ile t a lkin g  
If another call comes in while talking on the other line, the  
corresponding line button will flash and two beeps will be heard from  
the speaker.  
Example: Receiving a call on line 2 while talking on line 1  
1 Press (HOLD).  
Line 1 is put on hold and the LINE 1 button flashes slowly.  
2 Press (LINE 2).  
Now you can talk to the other caller on line 2.  
To disconnect line 2, press (LINE 1).  
Note  
If you do not press (HOLD) in step 1, line 1 will be disconnected.  
To talk with two parties at the same time using both line 1 and line 2,  
see “Having a three-way conference call” on page 48.  
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Te le p h o n e Fe a t u re s  
On e -t o u ch d ia lin g  
You can dial with a one-touch dial button by storing a phone number  
to that button. Since two phone numbers can be stored in a one-touch  
dial button, up to 16 phone numbers can be stored.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY1234567”.  
1
Press (PROGRAM).  
“DIRECTORY” appears on the  
display.  
(ERASE/CLEAR)  
2
Select the first memory or  
second memory of the one-  
touch dial button by pressing  
(LOWER).  
Jog  
Button  
Jog Dial  
When you store the phone  
number in the first memory of a  
one-touch dial button, make sure  
that the LOWER button is not lit.  
When you store the phone  
number in the second memory  
of a one-touch dial button, press  
(LOWER) so that the LOWER  
button lights up.  
(SPEAKERPHONE)  
Character table  
3
4
Press one of the one-touch dial  
buttons.  
Key  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
Character  
1
“ENTER NAME” appears on  
the display.  
A t B t C t 2  
D t E t F t 3  
G t H t I t 4  
J t K t L t 5  
M t N t O t 6  
P t Q t R t S t 7  
T t U t V t 8  
W t X t Y t Z t 9  
0
Enter the name by pressing  
dialing keys. You can enter up  
to 15 characters.  
Press a dialing key until the  
desired character appears. (See  
the character table for details.)  
Enter successive characters in  
the same way.  
*
& t t , t - t . t #  
continued  
t (space)  
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On e -t o u ch d ia lin g (co n t in u e d )  
To enter two characters assigned to the same  
key, or to enter a “space”, turn Jog Dial up to  
move the cursor to the right.  
SONY  
Example: to enter “SONY, press (7) four  
times (S), press (6) three times (O), turn Jog  
Dial up to move the cursor, press (6) twice (N),  
and press (9) three times (Y).  
5
6
Press Jog Button.  
“ENTER NUMBER” appears on the display.  
Enter the phone number by pressing the dialing  
keys.  
1234567  
You can enter up to 20 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
7
Press Jog Button.  
You will hear a long confirmation beep, and the  
name and the number are stored. The display  
goes off.  
Note  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tips  
If you have entered a wrong number in step 6, press Jog Button, then follow  
the procedure in “Changing a stored name and/ or phone number” on page  
39.  
You can store a flash only to the first digit.  
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Ch a n g in g a st o re d n a m e a n d /o r p h o n e n u m b e r  
1 Display the name you want to change by  
pressing the one-touch dial button.  
2 Press (PROGRAM).  
SONY  
The cursor flashes at the first character of the  
name.  
3 Turn Jog Dial up until the character to be  
SONY  
changed flashes.  
4 Enter the new name by pressing the dialing  
keys.  
Repeat steps 3 and 4 to change the name. If you  
want to change only the number, skip these  
steps.  
5 Press Jog Button.  
1234567  
The phone number appears.  
The new phone number will be entered on the  
first line in step 6. The current phone number is  
displayed on the second line.  
As shown below, the display of the entered  
phone number will change after registration.  
Key  
First line  
Second line  
(Entered number) (Current number)  
(*)  
(#)  
*
#
P
(REDIAL/PAUSE)  
(pause)  
(CALL WAITING/FLASH)  
F
T
(flash)  
TONE (*) (tone)  
6 Enter the new phone number as described  
7654321  
previously by pressing the dialing keys.  
If you dont want to change the number, skip  
this step.  
7 Press Jog Button.  
You will hear a long confirmation beep and the  
name and/ or the number is changed.  
continued  
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On e -t o u ch d ia lin g (co n t in u e d )  
Tip  
When the phone number of 17 digits or more has been entered, “–” is displayed  
next to 15th digit and then the remaining digits are displayed after about 10  
seconds.  
Era sin g a st o re d n a m e a n d p h o n e n u m b e r  
1 Display the name and phone number you want  
to erase by pressing the one-touch dial button.  
2 Press (ERASE/CLEAR).  
ERASE ? YES NO  
3 Turn Jog Dial to choose “YES”, and then press  
Jog Button.  
You will hear a long confirmation beep and the  
name and phone number are erased.  
Ma kin g ca lls w it h o n e -t o u ch d ia lin g  
1 Pick up the handset, or press (SPEAKERPHONE).  
When you want to select the phone number stored in the  
second memory of the one-touch dial button, press  
(LOWER).  
2 Press the desired one-touch dial button.  
The phone number stored in the one-touch dial button will  
be dialed.  
To check the phone number before one-touch dialing  
When not making a call, press the desired one-touch dial button. Each  
time the button is pressed, the display shows the name, the phone  
number, and then the display goes off successively.  
To check the phone number stored in the second memory of the one-  
touch dial button, first press (LOWER) and then press the one-touch  
dial button.  
The number stored in the button appears on the display for 20 seconds.  
To dial the number, pick up the handset or press (SPEAKERPHONE)  
while the number is displayed.  
Note  
When there is no name stored to a one-touch dial button, “NO NAME”  
appears on the display. The display shows “NO DATA” when there is no  
phone number stored.  
Tip  
When the phone number of 17 digits or more has been entered, “–” is displayed  
next to 15th digit and then the remaining digits are displayed after about 10  
seconds.  
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Ph o n e Dire ct o ry  
You can dial a number by scrolling through the Phone Directory, in  
which up to 100 phone numbers can be stored.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY1234567”.  
1
Press (PROGRAM).  
“DIRECTORY” appears on the  
display.  
(ERASE/CLEAR)  
2
3
Press Jog Button.  
“ENTER NAME” appears on  
the display.  
Jog Dial  
Enter the name by pressing  
dialing keys. You can enter up  
to 15 characters.  
Press a dialing key until the  
desired character appears. (See  
the character table for details.)  
(SPEAKERPHONE)  
Enter successive characters in  
the same way.  
To enter two characters  
assigned to the same key, or to  
enter a “space”, turn Jog Dial up  
to move the cursor to the right.  
Character table  
Key  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
Character  
Example: to enter “SONY,  
press (7) four times (S), press  
(6) three times (O), turn Jog  
Dial up to move the cursor,  
press (6) twice (N), and press  
(9) three times (Y).  
1
A t B t C t 2  
D t E t F t 3  
G t H t I t 4  
J t K t L t 5  
M t N t O t 6  
P t Q t R t S t 7  
T t U t V t 8  
W t X t Y t Z t 9  
0
SONY  
*
& t t , t - t . t #  
t (space)  
continued  
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Ph o n e Dire ct o ry (co n t in u e d )  
4
5
Press Jog Button.  
“ENTER NUMBER” appears on the display.  
Enter the phone number by pressing the  
dialing keys.  
1234567  
You can enter up to 20 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
6
Press Jog Button.  
You will hear a long confirmation beep, and the  
name and the number are stored. The display  
goes off.  
Notes  
• A total of 200 names and phone numbers can be stored into the Caller ID list  
and the Phone Directory combined.  
For example, when 150 names and phone numbers are stored into the Caller  
ID list, up to 50 phone numbers can be stored into the Phone Directory. If you  
attempt to store a 51th phone number into the Phone Directory in this  
example, or a 101th phone number into the Phone Directory, you will hear  
five short error beeps and “MEMORY FULL” will be displayed. You cannot  
store the phone number. To store another phone number, erase one of the  
stored phone numbers (see page 44) or erase data from Caller ID list (see  
page 53).  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tip  
If you have entered a wrong number in step 5, press Jog Button, then follow the  
procedure in “Changing a stored name and/ or phone number” on page 43.  
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Ch a n g in g a st o re d n a m e a n d /o r p h o n e  
n u m b e r  
1 Display the name you want to change by doing  
steps 1 and 2 in “Making calls from the Phone  
Directory” on page 44.  
2 Press (PROGRAM).  
SONY  
SONY  
The cursor flashes at the first character of the  
name.  
3 Turn Jog Dial up until the character to be  
changed flashes.  
4 Enter the new name by pressing the dialing  
keys.  
Repeat steps 3 and 4 to change the name. If you  
want to change only the number, skip these  
steps.  
5 Press Jog Button.  
1234567  
The phone number appears.  
The new phone number will be entered on the  
first line in step 6. The current phone number is  
displayed on the second line.  
As shown below, the display of the entered  
phone number will change after registration.  
Key  
First line  
Second line  
(Entered number) (Current number)  
(*)  
(#)  
*
#
P
(REDIAL/PAUSE)  
(pause)  
TONE (*) (tone)  
T
continued  
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Ph o n e Dire ct o ry (co n t in u e d )  
6 Enter the new phone number as described  
7654321  
previously by pressing the dialing keys.  
If you dont want to change the number, skip  
this step.  
7 Press Jog Button.  
You will hear a long confirmation beep and the  
name and/ or the number is changed.  
Tip  
When the phone number of 17 digits or more has been entered, “–” is displayed  
next to 15th digit and then the remaining digits are displayed after about 10  
seconds.  
Era sin g a m e m o ry lo ca t io n  
1 Display the name and phone number you want  
to erase by doing steps 1 and 2 on “Making calls  
from the Phone Directory” below.  
2 Press (ERASE/CLEAR).  
ERASE ? YES NO  
3 Turn Jog Dial to choose “YES”, and then press  
Jog Button.  
You will hear a long confirmation beep and the  
memory location is erased.  
Ma kin g ca lls fro m t h e Ph o n e Dire ct o ry  
1 Press Jog Button.  
“DIRECTORY 1” appears on the display. The number  
stored in the Phone Directory appears in the right of the  
display.  
2 Display the name and phone number you want to call.  
To search in alphabetical order: Turn Jog Dial up or down.  
To search by entering the initial character: Press the  
dialing key of the desired character, then turn Jog Dial.  
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When the Phone Directory security mode is set to ON:  
When Jog Dial is turned or the dialing key is pressed,  
“SECURITY=????” is displayed.  
Enter the four digits security code which you have stored in  
step 4 on page 46 by pressing the dialing keys.  
When the security code is correct, “OK” is displayed.  
Perform this step again. If the security code is not correct,  
“SECURITY=????” is displayed. Enter the correct security  
code.  
3 Pick up the handset, press (SPEAKERPHONE) or press Jog  
Button.  
The phone number will be dialed.  
Notes  
Once the phone returns to idle status with the Phone Directory security mode  
ON setting, you must enter the security code when searching for or changing  
a phone number in the Phone Directory or when making calls from the Phone  
Directory.  
After displaying the phone number in step 2, perform step 3 within 20  
seconds.  
Tip  
You can search the Phone Directory memory even while receiving calls. When  
you want to make a call from the Phone Directory memory while receiving a  
call, either press Jog Button, or press a line button that is not being used in step  
3.  
About the search order  
The names appear in the following order when you turn Jog Dial up or  
down.  
• Alphabetical order:  
ABC...XYZ y & y y , y - y . y *y #y 0 - 9 y (space)  
• Initial character: To search for “SONY” for example, press (7) and  
then turn Jog Dial to search through the names starting with P, Q, R,  
S or 7.  
continued  
Telephone Features  
45US  
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Ph o n e Dire ct o ry (co n t in u e d )  
Se t t in g t h e se cu rit y co d e a n d e n a b lin g /  
d isa b lin g t h e Ph o n e Dire ct o ry se cu rit y  
The Phone Directory can be secured by presetting a security code.  
Once this setting is made, input of the correct security code is required  
to access the Phone Directory when searching for or changing a phone  
number or when making calls directly from the Phone Directory.  
The four digits code you will enter in step 4 of the procedure below  
becomes the security code.  
1
2
Press (PROGRAM).  
Turn Jog Dial up until  
“SECURITY MODE” appears  
on the display.  
3
4
Press Jog Button.  
“NUMBER=????” appears on  
the display.  
Enter the four digits security  
code (0000 to 9999) by pressing  
the dialing keys.  
NUMBER=1234  
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5
Press Jog Button.  
ON OFF  
You will hear a confirmation beep and the  
security mode ON/ OFF setting is displayed.  
6
Turn Jog Dial to choose “ON” or “OFF”, and  
then press Jog Button.  
You will hear a long confirmation beep, and the  
security mode is enabled/ disabled.  
Tip  
You can press (PROGRAM) instead of Jog Button in the procedure above.  
Ch a n g in g t h e se cu rit y co d e  
1 Perform steps 1 to 3 on page 46.  
“SECURITY=????” appears on the display.  
SECURITY=1234  
CHANGE? YES NO  
2 Enter the four digits security code (0000 to 9999)  
by pressing the dialing keys.  
You will hear a confirmation beep when the  
entered security code is correct, and  
“CHANGE? YES NO” appears on the display.  
3 Turn Jog Dial to choose “YES”, and then press  
NUMBER=????  
Jog Button.  
4 Enter a new four digits security code (0000 to  
9999) by pressing the dialing keys.  
5 Press Jog Button.  
You will hear a confirmation beep and the  
security code is changed.  
6 Turn Jog Dial to choose “ON” or “OFF”, and  
then press Jog Button.  
You will hear a long confirmation beep, and the  
security mode is enabled/ disabled.  
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Ha vin g a t h re e -w a y co n fe re n ce ca ll  
You can talk on two lines at the same time.  
Ma kin g a n o t h e r ca ll w h ile t a lkin g  
You can talk with two parties at the same time using two lines. (Three-  
way conference)  
1
2
Press (HOLD) while talking on  
one line.  
The line in use is put on hold.  
Press (LINE 1), (LINE 2),  
(LINE 3) or (LINE 4) whichever  
button is not used.  
3
4
Dial a phone number for the  
second party.  
(SPEAKERPHONE)  
Press (CONF) (conference) after  
youre connected to the second  
party.  
The CONF lamp lights up. Now  
you can talk to both parties.  
When you want to return to a  
normal outside call, press the  
line button to continue the call.  
Notes  
• If you do not press (HOLD) in step 1, the first line will be disconnected.  
• If three or four lines are connected or put on hold, “Three-way conference”  
will not be available.  
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Re ce ivin g a ca ll w h ile t a lkin g  
If another call comes in while talking, the line button on which another  
call is coming will flash.  
1 Press (HOLD).  
The line in use is put on hold.  
2 Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4), in which  
another call is coming.  
3 Press (CONF).  
Now you can talk to both parties. (Three-way conference)  
Notes  
If you do not press (HOLD) in step 1, the first line will be disconnected.  
If three or four lines are connected or put on hold, “Three-way conference”  
will not be available.  
To disconnect the lines during a three-w ay conference  
Example: During a three-way conference between line 1 and 2  
To disconnect both lines at the same time, replace the handset in the  
cradle.  
If you talk through the speakerphone or headset, press  
(SPEAKERPHONE) (HEADSET).  
To disconnect line 1 and continue talking on line 2 only:  
Press (LINE 2).  
To disconnect line 2 and continue talking on line 1 only:  
Press (LINE 1).  
To put the lines on hold during a three-w ay conference  
Example: During a three-way conference between line 1 and 2  
Press (HOLD). Both lines are put on hold.  
To resume the conversations on both lines, press (CONF).  
To resume the conversation only on one line, press (LINE 1) or  
(LINE 2), for the line you want. The other line you did not select is kept  
on hold.  
Note  
During a three-way conference, you cannot use the “call waiting” service.  
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Ca lle r ID Fe a t u re s  
Un d e rst a n d in g t h e Ca lle r ID se rvice  
Caller ID allows the callers phone number to be shown on the display  
before the call is answered. In order to use this feature, you must first  
subscribe to the Caller ID service. The name of this service may vary  
depending on your telephone company.  
To use this feature, be sure to enter your home area code (see page 19).  
Wh e n yo u re ce ive a ca ll  
The phone number appears on the display with the date and time as  
shown in the following example.  
If your Caller ID service includes the caller name service, the callers  
name also appears on the display (up to 15 letters).  
Callers name  
SMITH JOHN  
Callers phone number  
The date and time received  
If you have subscribed to the Caller ID service, the date and time are  
automatically set when you received a call.  
When you answer the call, the Caller ID display changes to the  
“=== TALK ===” display.  
Notes  
-
-
The caller’s phone number and/ or name will not appear in the following  
cases:  
“OUT OF AREA”: when the call is made through a telephone company  
which does not offer Caller ID service (including international calls).  
“PRIVATE”: when the call is “blocked.” For privacy reasons, many states  
allow callers the option to prevent his or her telephone data from being  
displayed on the other partys Caller ID display.  
If the call is from an office which uses multiple lines, the displayed phone  
number may not match the number you use to call the extension.  
The time is renewed each time the phone receives the Caller ID.  
Since the Caller ID sends time information by the unit of one minute, the time  
indication may be one minute behind at most.  
About the memory match function  
If you receive a call from a phone number which is stored on one of the  
one-touch dial buttons (see page 37), or in the Phone Directory (see page  
41), the ringer sound will change to a higher tone from the second ring.  
Tip  
If calls come in on two or more lines simultaneously, the display will show the  
data on these lines sequentially.  
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Lo o kin g a t t h e Ca lle r ID list  
The phone stores data for the last 200* calls received including “OUT  
OF AREA” and “PRIVATE” calls. It keeps track of all calls received;  
even if they were not answered.  
* A total of 200 names and phone numbers can be stored into the Caller ID list  
and the Phone Directory combined. For example, when 150 names and phone  
numbers are stored into the Caller ID list, up to 50 phone numbers can be  
stored into the Phone Directory.  
Vie w in g t h e Ca lle r ID list  
When the phone is not in use, the display shows the following.  
Number of calls w hich  
you have not view ed  
NEW 0 OLD 0  
Number of calls w hich  
you have already view ed  
Todays date and current time  
You can look through the data in the Caller ID list to check the number  
and/ or name of the calls received.  
1
Turn Jog Dial.  
Data for the newest call appears  
for 20 seconds.  
SMITH JOHN  
NEW CALL  
lamp  
2
Turn Jog Dial up to display  
older data or down to display  
newer data.  
Notes  
• “NEW” data will not be changed to “OLD” data unless all “NEW” data is  
viewed at one time. If only some “NEW” data is viewed, that data will not be  
counted as “OLD” data if there is “NEW” data that has not yet been viewed.  
• When you have checked all data by turning Jog Dial up or down,  
“END OF LIST” appears.  
Tip  
When there is “NEW” data, the NEW CALL lamp flashes.  
continued  
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Lo o kin g a t t h e Ca lle r ID list (co n t in u e d )  
About the “REPEAT” and “SAVE” display  
“SAVE” appears if the call is “saved” (see  
below).  
SMITH JOHN  
“REPEAT” appears if there are more than  
two calls from the same caller. The older data  
will be replaced by the new data, so the calls  
are counted as only one call (for “NEW” calls  
only). When all “NEW” data is viewed,  
“REPEAT” goes off.  
Sa vin g t h e p h o n e n u m b e rs in t h e Ca lle r ID list  
As the phone stores data for up to 200 calls, if a 201st call comes in, the  
oldest data is erased automatically.  
To prevent important data from being erased, you can “save” them.  
The “saved” data will not be erased until you erase them manually  
(see page 53). If you receive a call from the number saved in the Caller  
ID list, the ringer sound will change to higher tone from the second  
ring. You can save up to 50 phone numbers.  
Jog Button  
1
2
Display the phone number you  
want to save from the Caller ID  
list by turning Jog Dial.  
Press (PROGRAM) while the  
number is displayed.  
COPY SAVE  
3
Turn Jog Dial to choose  
“SAVE”, and then press Jog  
Button.  
You will hear a long  
confirmation beep and “SAVE”  
appears.  
Note  
If you try to save a 51st phone number, you will hear five short error beeps and  
you cannot save the phone number. To save the phone number, erase one of the  
saved phone numbers (see page 53).  
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Era sin g d a t a fro m t h e Ca lle r ID list  
To erase phone numbers one by one  
Jog Button  
1
2
Display the phone number you  
want to erase by turning Jog  
Dial.  
Press (ERASE/CLEAR) while the  
number is displayed.  
ERASE ? YES NO  
3
Turn Jog Dial to choose “YES”,  
and then press Jog Button.  
You will hear a long  
confirmation beep and the data  
is erased.  
The selected phone number is  
erased and the phone number  
prior to the phone number that  
has been erased on the Caller ID  
list appears on the display.  
continued  
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Lo o kin g a t t h e Ca lle r ID list (co n t in u e d )  
To erase the entire list at once  
Jog Button  
1
Display “END OF LIST” by  
turning Jog Dial.  
END OF LIST  
2
Press (ERASE/CLEAR).  
ERASE ALL ?  
“ERASE ALL?” is displayed,  
and “YES NO” appears after  
about two seconds.  
3
Turn Jog Dial to choose “YES”,  
and then press Jog Button.  
You will hear a long  
confirmation beep and the  
entire list is erased.  
Notes  
If you intend to erase the entire list with any new calls remaining, you will  
hear five short error beeps and you cannot erase the list.  
The “saved” numbers (see page 52) are not erased even if you erase the entire  
list. To erase the “saved” numbers in the Caller ID list, follow the procedure  
in “To erase phone numbers one by one”.  
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Usin g t h e Ca lle r ID list  
Using the Caller ID list, you can call back a phone number from the  
Caller ID list easily, or store numbers from the Caller ID list into one-  
touch dial buttons or Phone Directory.  
Ca llin g b a ck a n u m b e r fro m t h e Ca lle r ID list  
1
Display the phone number you  
want to call by turning Jog Dial.  
SMITH JOHN  
2
Confirm the number and press  
Jog Button, pick up the handset  
or press (SPEAKERPHONE)  
(SPEAKERPHONE)  
while the number is displayed.  
The phone automatically dials  
the displayed number.  
Note  
If the number displayed in step 1 is not the one you should call back, you can  
change the number of digits of the phone number as described on page 58.  
Tip  
You can search the Caller ID list even while receiving calls. When you want to  
make a call from the Caller ID list while receiving a call, either press Jog Button,  
or press a line button that is not being used in step 2.  
continued  
55US  
Caller ID Features  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
St o rin g a n u m b e r o f t h e Ca lle r ID list in t o  
o n e -t o u ch d ia l b u t t o n s  
1
Display the phone number you  
want to store by turning Jog  
Dial.  
(LOWER)  
SMITH JOHN  
Jog Button  
2
3
Press (PROGRAM) while the  
number is displayed.  
COPY SAVE  
Press Jog Button.  
When you store the phone  
number in the second memory  
of a one-touch dial button, press  
(LOWER).  
DIRECTORY  
4
Press one of the one-touch dial  
buttons.  
You will hear a long  
confirmation beep and the  
phone stores the number.  
Notes  
If the home area code has not been entered, you will hear five short error  
beeps and the storing will be canceled in step 2.  
Do not allow more than 20 seconds to elapse between steps 2 to 4 of the  
procedure.  
If the number displayed in step 1 is not the one you should store, you can  
change the number of digits of the phone number as described on page 58.  
However, once you store a number into one-touch dial button, you cannot  
alter the phone number as described on page 58.  
56US  
Caller ID Features  
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St o rin g a n u m b e r o f t h e Ca lle r ID list in t o  
Ph o n e Dire ct o ry  
1
Display the phone number you  
want to store by turning Jog  
Dial.  
Jog Button  
SMITH JOHN  
2
Press (PROGRAM) while the  
number is displayed.  
COPY SAVE  
3
4
Press Jog Button.  
DIRECTORY  
Press Jog Button again.  
You will hear a long  
confirmation beep and the  
phone stores the number.  
Notes  
If the home area code has not been entered, you will hear five short error  
beeps and the storing will be canceled in step 2.  
Do not allow more than 20 seconds to elapse between steps 2 to 4 of the  
procedure.  
If the number displayed in step 1 is not the one you should store, you can  
change the number of digits of the phone number as described on page 58.  
However, once you store a number into Phone Directory, you cannot alter the  
phone number as described on page 58.  
A total of 200 names and phone numbers can be stored into the Caller ID list  
and the Phone Directory combined, see page 42 for details.  
continued  
57US  
Caller ID Features  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
To ch a n g e t h e n u m b e r o f d ig it s o f t h e p h o n e  
n u m b e r  
If the number of digits of the phone number in the Caller ID list is  
different from the actual phone number, you need to adjust the  
number of digits of the phone number to call back, store into the one-  
touch dialing or Phone Directory number.  
1 While the phone number from the Caller ID list is displayed,  
press (#) repeatedly until the phone number with the  
correct number of digits appears on the display.  
Each time you press (#), the number of digits changes as  
follows:  
When the home area code and the local area code do  
not match  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
When the home area code matches  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
58US  
Caller ID Features  
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When the local area code matches  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
SMITH JOHN  
2 Continue the operation to call or store the phone number  
with the correct number of digits (pages 55, 56 and 57).  
Notes  
You need to adjust the number of digits each time you call back from the  
Caller ID list as the changes to the Caller ID data is not stored in memory.  
You may not be able to change the number of digits depending on the Caller  
ID data.  
59US  
Caller ID Features  
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Usin g “ Ca lle r ID w it h ca ll w a it in g ”  
se rvice  
This telephone is compatible with the “Caller ID with call waiting”  
service. Make sure that your telephone company offers this service.  
Like the basic Caller ID service, you need to subscribe to “Caller ID  
with call waiting” in order to use this service.  
Even though you may have already subscribed to “Caller ID” and  
“call w aiting” as tw o separate services, you need to request a  
subscription to “Caller ID w ith call w aiting” as a single service.  
This is a new service that combines the two services.  
Even though you now have a “Caller ID w ith call w aiting”  
compatible phone, unless you subscribe to the combined “Caller ID  
w ith call w aiting” service, you w ill not be able to see the name  
and number of the second caller.  
When a new call comes in while you are talking, the callers name  
and/ or phone number of the new call appears on the display for about  
20 seconds.  
To sw itch to another caller  
1
2
To switch to the new caller,  
press (CALL WAITING/FLASH).  
To switch back to the first caller,  
press (CALL WAITING/FLASH)  
again.  
60US  
Caller ID Features  
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Usin g visu a l m e ssa g e w a it in g se rvice  
If you subscribe to your telephone companys message service which  
includes this feature, the display will show that you have messages  
waiting to be retrieved.  
(ERASE/CLEAR)  
If yo u h a ve m e ssa g e s  
Example: When there are messages  
on line 1.  
“LINE 1” and “MESSAGES” appear  
on the display of all phones  
connected to LINE 1 jack and the  
MESSAGES lamp of all phones  
flashes.  
The display and the MESSAGES lamp  
of all phones will go off when one  
phone retrieves messages.  
MESSAGES  
lamp  
Note  
You cannot use this feature, if you have not subscribed to your telephone  
companys message service.  
For details on the availability of this service, please ask your telephone  
company.  
If the display and the MESSAGES lamp remain flashing  
If the display and MESSAGES lamp do not go off (e.g. When you  
retrieve your messages with other phones), you can go off the display  
and MESSAGES lamp manually by pressing (ERASE/CLEAR).  
Note  
When there are messages on two or more lines, you can turn off the message  
display and MESSAGES lamp on all the lines by pressing (ERASE/CLEAR).  
However, the display and MESSAGES lamp on other connected phones are not  
turned off.  
continued  
61US  
Caller ID Features  
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Usin g visu a l m e ssa g e w a it in g se rvice (co n t in u e d )  
If you move or change your telephone company  
Message waiting signals are sent in one of two ways: FSK signaling or  
“stutter” signaling (Your telephone company can provide you with  
more information about your service).  
The first time this phone receives a voice mail message, it will set itself  
to the FSK service and will lock out the stutter service if your  
telephone company is in FSK service.  
When you move or change your telephone company, you need to do  
the following: Unplug the AC power adaptor, and plug it into an AC  
outlet. If the battery is still inserted in the phone, take it out. The phone  
will return to the ready state for either FSK or stutter dial tone voice  
mail recognition.  
62US  
Caller ID Features  
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In t e rco m Op e ra t io n  
Ta lkin g b e t w e e n t h e p h o n e s (In t e rco m )  
You can converse with the other phone connected to the LINE 1 jack.  
Example: Making an intercom call  
from station number 02  
to 03.  
1
2
Pick up the handset.  
Press (INTERCOM).  
“INTERCOM ??” appears on  
the display.  
3
Enter the two digits station  
number (01 to 16) by pressing  
the dialing keys.  
The phone makes a call  
immediately after the number is  
entered.  
(SPEAKERPHONE)  
“INTERCOM TO 03” appears  
on the display of the phone  
making a call.  
The phone rings and  
“INTERCOM FROM 02”  
appears on the display of the  
phone receiving a call.  
When a person at the phone  
receiving a call picks up the  
handset or presses  
(SPEAKERPHONE) or  
(INTERCOM), you can talk with  
each other.  
4
When youre done talking,  
replace the handset in the  
cradle.  
continued  
63US  
Intercom Operation  
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Ta lkin g b e t w e e n t h e p h o n e s (In t e rco m ) (co n t in u e d )  
Notes  
An intercom call is available between two phones only. If the other phone are  
busy with intercom, page, or all page, you will hear a busy tone and “BUSY”  
will be displayed.  
If the other phone is in Do Not Disturb mode, you will hear a short busy tone  
and “DO NOT DISTURB will be displayed.  
While conversing with an outside caller via the phone receiving an intercom  
call, you cannot make an intercom call. If you press (INTERCOM), you will  
hear a busy tone.  
If you enter your station number mistakenly in step 3, you will hear five short  
error beeps. If you enter a station number which has not been assigned, “NO  
ANSWER” will be displayed.  
Tips  
When you receive an intercom call, the phone will ring at a low level even  
when the “RING VOLUME” is set to “OFF”.  
While on an intercom call, the INTERCOM lamp on the connected two  
phones lights up and on other phones flashes.  
If you press (INTERCOM) in step 2 without performing step 1 on page 63, the  
speakerphone will automatically turn on. When youre done talking, press  
(SPEAKERPHONE) in this case.  
If you pick up the handset during speakerphone conversation, it will change  
to handset conversation, and conversely when you press (SPEAKERPHONE)  
during handset conversation, it becomes speakerphone conversation.  
64US  
Intercom Operation  
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Vo ice p a g in g (PAGE)  
You can page the other phone connected to the LINE 1 jack without  
any operation on the other phone. The phone being called rings once  
and the speakerphone automatically turns on.  
Example: Page from station  
number 02 to 03.  
1
2
Pick up the handset.  
Press (PAGE).  
“PAGE ??” appears on the  
display.  
3
Enter the two digits station  
number (01 to 16) by pressing  
the dialing keys.  
The phone pages immediately  
after the number is entered.  
“PAGE TO 03” appears on the  
display of the phone making a  
call.  
(SPEAKERPHONE)  
The phone rings and “PAGE  
FROM 02” appears on the  
display of the phone receiving a  
call.  
You can begin talking.  
4
When youre done talking,  
replace the handset in the  
cradle.  
Notes  
Paging is available between two phones only. If the other phone are busy  
with intercom, page, or all page, you will hear a busy tone and “BUSY” will  
be displayed.  
If the other phone is in Do Not Disturb mode, you will hear a short busy tone  
and “DO NOT DISTURB will be displayed.  
While conversing with an outside caller via the phone to be paged, you  
cannot page that phone. If you press (PAGE), you will hear a busy tone.  
If you enter your station number mistakenly in step 3, you will hear five  
short error beeps. If you enter a station number which has not been assigned,  
“NO ANSWER” will be displayed.  
Tips  
If you press (PAGE) in step 2 without performing step 1, the speakerphone  
will automatically turn on. To disconnect the speakerphone conversation,  
press (SPEAKERPHONE).  
A person can also answer a page by picking up the handset in step 3.  
65US  
Intercom Operation  
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Pa g in g a ll p h o n e s (ALL PAGE)  
You can page all phones connected to the LINE 1 jack through the  
speakerphone.  
Example: Page all phones from  
station number 02.  
1
2
Pick up the handset.  
Press (ALL PAGE).  
“ALL PAGE” appears on the  
display of the phone making the  
page.  
The other phones being called  
ring once and  
“ALL PAGE 02” appears on  
the display.  
You can page all phones  
through the speakerphone.  
(SPEAKERPHONE)  
3
When youre done talking,  
replace the handset in the  
cradle.  
Notes  
When the other phone are busy with intercom, page, or all page, you cannot  
execute all page.  
You cannot use All Page for the phone which is on an outside call or in Do  
Not Disturb mode.  
Answering or finishing an all page is not available from the paged phone.  
Tips  
If you press (ALL PAGE) in step 2 without performing step 1, the  
speakerphone will automatically turn on. To disconnect the speakerphone  
conversation, press (SPEAKERPHONE).  
When being called with all page, press (SPEAKERPHONE) to cancel the  
calling and operate the phone.  
66US  
Intercom Operation  
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Ha vin g a n in t e rco m co n fe re n ce ca ll  
While on an outside call, connecting an intercom call allows you to talk  
with two parties at the same time (Intercom conference call).  
1
While conversing with an  
outside caller, press  
(INTERCOM).  
The line in use is put on hold  
and “INTERCOM ??” appears  
on the display.  
2
3
Enter the two digits station  
number (01 to 16) by pressing  
the dialing keys.  
Press (CONF) (conference) after  
youre connected to the second  
party.  
The CONF lamp lights up. Now  
you can talk to both parties.  
When you want to return to a  
normal outside call, disconnect  
from one of the internal lines.  
Notes  
Even if (CONF) is pressed on the phone receiving an intercom call, “intercom  
conference call” cannot be performed.  
If two or more lines are put on hold, select the line to be included into the  
conversation by pressing the line button, and then perform the procedure  
above.  
Tip  
You can conduct an intercom conference if you press a line button during an  
outside call, with other phones also pressing the same line button.  
67US  
Intercom Operation  
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Tra n sfe rrin g a ca ll  
You can transfer a call to the other phone connected to the LINE 1 jack.  
Example: When transferring the call  
on line 1 to station  
number 03.  
1
2
While conversing with an  
outside caller, press  
(TRANSFER).  
The line in use is put on hold  
and “TRANSFER ??” appears  
on the display.  
Enter two digits station number  
(01 to 16) of the phone receiving  
the transfer by pressing the  
dialing keys.  
The phone makes a call  
immediately after the number is  
entered.  
(SPEAKERPHONE)  
“TRANSFER TO 03” appears  
on the display of the phone  
making a call.  
The phone rings and  
“LINE1 TRANSFER” appears  
on the display of the phone  
receiving a call.  
3
When a person picks up the  
handset (or presses  
(SPEAKERPHONE)) or presses  
(LINE 1), (LINE 2), (LINE 3) or  
(LINE 4) whichever button is  
flashing on the phone receiving  
a transferred call, an outside call  
is connected.  
68US  
Intercom Operation  
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Notes  
If there is another call from outside while transferring a call, you cannot speak to  
the outside caller in step 3. Press the line button you want to answer and talk.  
After step 2, if the phone receiving the transferred call does not perform step 3  
within about one minute after the handset has been replaced or (SPEAKERPHONE)  
pressed on the phone transferring the call, an alarm will be heard from the phone  
transferring the call.  
If the other phone is in Do Not Disturb mode, you will hear a short busy tone and  
“DO NOT DISTURB will be displayed.  
If the phone receiving the transfer is on an outside call or intercom call, an outside  
call will not be transferred, you will hear a busy tone and “BUSY” or “NO  
ANSWER” will be displayed.  
If two or more lines are put on hold, select the line to be transferred by pressing  
the line button, and then perform the procedure on page 68.  
If you enter your station number mistakenly in step 2, you will hear five short  
error beeps. If you enter a station number which has not been assigned, “NO  
ANSWER” will be displayed.  
Tips  
Transferring is available even while any of phones are on an intercom call other  
than the phone receiving the transfer.  
When you receiving a transferred call, the phone will ring at a low level even  
when the “RING VOLUME” is set to “OFF”.  
You can replace the handset in the cradle or press (SPEAKERPHONE) after you  
have entered the station number in step 2.  
To cancel transferring a call, press the line button which is flashing. The  
conversation with an outside caller is resumed.  
To t ra n sfe r d u rin g a n in t e rco m ca ll  
While on an outside call, make an intercom call (see page 63). The  
outside call is put on hold. When the line button which is flashing is  
pressed on the phone called, the outside call is connected.  
To t ra n sfe r d u rin g a p a g e  
While on an outside call, make a Page (see page 65). The outside  
call is put on hold. When the line button which is flashing is  
pressed on the phone paged, the outside call is connected.  
To t ra n sfe r d u rin g a n a ll p a g e  
While on an outside call, make an All Page (see page 66). The  
outside call is put on hold. The outside call is connected by pressing  
the line button which is flashing on every phone.  
When you do not know the phone to which an outside call should  
be transferred, use this function.  
Tip  
To cancel the transfer during an intercom call, Page or All Page, press the line button  
which is flashing. The conversation with an outside caller is resumed.  
69US  
Intercom Operation  
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Ad d it io n a l In fo rm a t io n  
Mo u n t in g t h e p h o n e o n a w a ll  
1
1
2
Remove the hang-up tab and  
replace it upside down.  
Hang-up  
tab  
Attach the wall bracket to the  
phone. Insert the upper tabs  
first, then press the phone into  
the wall bracket so that the  
lower tabs on the wall bracket  
go into the phone.  
2
Wall bracket  
3
4
Attach the AC power adaptor  
cord and the telephone line  
cords to the wall bracket.  
Plug the other end of the  
telephone line cords into the  
LINE 1/ LINE 1+2, LINE 3/  
LINE 3+4 jacks, and plug the  
telephone line cord into the  
DATA jack if necessary.  
3, 4  
5
Hook the wall bracket to the  
wall plate, and plug the  
AC pow er  
adaptor cord  
telephone line cords into the  
telephone outlets. Plug the  
telephone line cord into the  
input jack on the computer or  
FAX, etc., if necessary.  
Telephone  
line cords  
5
Wall plate  
70US  
Additional Information  
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Usin g t h e p h o n e d u rin g a p o w e r fa ilu re  
During a power failure, you cannot make or receive calls. When power  
returns, reset the date and time. Other settings and memory will return as  
they were before the power failure.  
We recommend that you install the 6F22/ 6LR61 9V battery (not supplied)  
into the phone.  
When you install the6F22/6LR61 9V battery (not supplied) into  
the phone  
During a power failure, you can make or receive calls. However, the  
speakerphone does not function. To make a call, you must press the line  
button after picking up the handset, and to receive a call, press the line  
button which is flashing after picking up the handset.  
The phone can be used for about 30 minutes continuously.  
When making a call, you can only use the dialing keys.  
During a power failure, “POWER FAILURE” appears on the display.  
In the following cases, the battery has been exhausted so it needs to be  
replaced.  
• When calls cut out during a conversation.  
• When the line button does not light up or goes off quickly even if the line  
button is pressed after picking up the handset.  
• When the display of “POWER FAILURE” becomes weak.  
• A clicking noise may be heard from the phone.  
Open  
9V  
6F22/6LR61 9V battery  
(not supplied)  
Battery  
compartment  
Notes  
You cannot operate the phone other than for making or receiving calls.  
If the AC adaptor is pulled out from the AC outlet when the battery is still inside  
the phone, the battery will discharge even if the phone is not being used. Remove  
the battery when unplugging the phone for a long time in order to avoid battery  
discharge and damage to the phone from battery leakage.  
If there is a power failure during a call with intercom, page, and all page, the call  
will be disconnected. When transferring a call, outside call will remain on hold  
even in the case of a power failure, so you can return to the outside call.  
Tip  
If there is a power failure during an outside call, the call may be continued, but the  
handset volume and speakerphone volume can not be adjusted.  
71US  
Additional Information  
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Ma in t e n a n ce  
• Clean the cabinets with a soft cloth slightly moistened with water or  
a mild detergent solution. Do not use any type of abrasive pad,  
scouring powder or solvent such as alcohol or benzine as they may  
damage the finish of the cabinet.  
• If you have any questions or problems concerning your phone,  
please consult your nearest Sony dealer.  
72US  
Additional Information  
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Tro u b le sh o o t in g  
If youve experienced any of the following difficulties while using your  
phone, use this troubleshooting guide to help you remedy the  
problem. Should any problem persist, consult your nearest Sony  
dealer.  
Remedy  
Symptom  
You hear no dial tone.  
Make sure the telephone line cord is securely  
connected to the telephone outlet.  
The telephone does not connect  
at all, even though the number  
you dial is correct.  
Make sure the dial mode is set correctly (page 17).  
The phone does not redial  
correctly.  
Make sure the last dialed number is really the one you  
want to dial.  
You cannot hear anything from  
the speaker.  
Press (VOLUME)(+) to increase the speaker volume  
(page 29).  
The phone does not ring.  
“RING VOLUME” set to “HIGH”, “MID” or “LOW”  
(page 34).  
Make sure the phone is not in Do Not Disturb mode  
(page 35).  
The line button of the unused  
line flashes.  
Make sure the unused line is set to “DISABLE”  
(page 18).  
You hear five short error beeps  
when you press the line button.  
Make sure the line is set to “DISABLE” (page 18).  
A click will sound from the  
phone after call completion or  
when the connection of the call  
has been unsuccessful.  
This sound is an automatic confirmation of whether  
or not there have been any voice messages, and not a  
malfunction.  
You hear five short error beeps  
and cannot store a number on a  
one-touch dial or in the Phone  
Directory.  
Make sure your home area code is entered (page 19).  
Make sure you follow the procedure for storing the  
number correctly (page 37, 41).  
Make sure the number (including the tone and pause  
digits) does not exceed 20 digits.  
One-touch dialing or Phone  
Directory dialing is incorrect.  
Store the correct number (page 37, 41).  
You forget your security code.  
Contact your local Sony authorized dealer or service  
center.  
continued  
73US  
Additional Information  
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Tro u b le sh o o t in g (co n t in u e d )  
Symptom  
Remedy  
The caller’s name and/ or  
phone numbers does not  
appear on the display.  
Make sure you have subscribed to Caller ID service.  
The call is made through company which does not  
offer Caller ID service. ”OUT OF AREA” will appear  
on the display.  
The call was “blocked.” “PRIVATE” will appear on  
the display.  
You have answered the call while “** RINGING **”  
was displayed. Be sure to answer after the Caller ID  
data is displayed.  
Make sure your home area code is entered (page 19).  
The caller’s name and/ or  
phone numbers does not  
appear on the display during  
call waiting.  
Make sure you have subscribed to “Caller ID with call  
waiting” service (see page 60).  
You cannot dial the number  
from the Caller ID list.  
Make sure your home area code is entered (page 19).  
You may need to change the number of digits of the  
phone number (page 58).  
The memory match function  
does not work.  
If the call is from an office which uses multiple lines,  
the phone number may not match the number you put  
in the memory.  
You cannot use visual massage  
waiting service.  
Make sure you have subscribed to visual message  
waiting service (see page 61).  
If you move or change your telephone company, reset  
this phone (page 62).  
When pressing (INTERCOM),  
you hear a busy tone and  
The other phone is on an intercom call.  
cannot make an intercom call.  
When pressing (INTERCOM) or  
(PAGE), you hear a short busy  
tone and cannot make an  
Make sure that the other phone (IT-M804 or IT-M704)  
is connected to the LINE 1 jack correctly.  
Make sure a phone other than the IT-M804 and IT-  
M704 phone is not connected to the LINE 1 jack.  
Make sure that all phones are appropriately connected  
according to the indoor wiring (page 11).  
Make sure the phone is not in Do Not Disturb mode  
(page 35).  
intercom call or make a paging.  
The data of these settings were not sent to the phones  
correctly. Set these settings up again.  
The dialing mode, area codes,  
date and time and station  
number is incorrect.  
To reset the phone  
If any of these remedies do not work, unplug the AC power adaptor. If  
the battery is still inserted in the phone, take it out. When the phone  
wont be reset yet, press RESET button on the left side of the phone  
with a ball-point pen, etc.  
The day and time setting and last phone number dialed will be erased.  
74US  
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Note  
When you reset the phone by pressing RESET button, the whole contents Phone  
Directory, area codes, Caller ID data, messages, the dialing mode and Do Not  
Disturb settings may be erased.  
To return the phone to the factory setting  
When you lost the security code or need to erase the home area code,  
etc., reset the phone by following the procedure below.  
Note  
If you return the phone to the factory setting, the whole contents of one-touch  
dial, Phone Directory, Caller ID data and all settings will be erased.  
To return the phone to the factory setting, unplug the AC power  
adaptor, and then plug it while pressing (ERASE/CLEAR). If the battery  
is still inserted in the phone, take it out first.  
75US  
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Sp e cifica t io n s  
Power source  
DC 12V from AC power adaptor AC-T71  
Dial signal  
Tone, 10 PPS (pulse) selectable  
Dimensions  
Approx. 7 78 x 2 58 x 9 14 inches  
(w/ h/ d)  
(approx. 199 x 68.2 x 235.5 mm)  
Mass  
Approx. 2 lb 2 oz  
(approx. 1010 g)  
Supplied accessories  
See page 9.  
Design and specifications are subject to  
change without notice.  
76US  
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In d e x  
A
H
S
Assigning station  
number 16  
Adjusting the volume  
handset 29, 34  
headset 29, 34  
ringer 34  
Headset 29, 34  
SAVE 52  
Hold 29, 34  
Home area code 19  
Saving Caller ID data 52  
Security code 46  
Setting up  
I, J, K  
Identifying the parts 25  
dialing mode 17  
phone 10  
speaker 29, 34  
Area code 19  
Speakerphone  
performance 30  
Intercom 63  
Intercom conference 67  
Specifications 76  
B
Storing Caller ID data into  
one-touch dial buttons 56  
Storing Caller ID data into  
Phone Directory 57  
L
Busy redialing 32  
Lamp indications 27  
Local area code 20  
C
Call waiting service 34, 60  
M, N  
Making calls 28  
Memory match function 50  
Mounting the phone on a  
wall 70  
T, U  
Talking between the  
phones 63  
Three-way  
conference 48  
Tone  
dialing 17  
switching to 29  
Troubleshooting 73  
Transferring a call 68  
Caller ID 50  
Caller ID list 51  
calling back 55  
date and time 50  
saving Caller ID data 52  
storing into one-touch  
dial buttons 56  
storing into Phone  
Directory 57  
O
One-touch dialing 37  
OUT OF AREA 50  
Caller ID with call  
waiting 60  
Conference 48, 67  
Connection 10  
P, Q  
Package contents 9  
Paging all phones 66  
Phone Directory 41  
Power failure 71  
PRIVATE 50  
V, W, X, Y, Z  
Visual message waiting  
service 61  
Voice paging 65  
Volume  
handset 29, 34  
headset 29, 34  
ringer 34  
D, E, F, G  
Dialing mode  
Pulse dialing 17  
choosing 17  
switching to tone dialing  
temporarily 29  
R
Receiving calls 33  
Redialing 31  
REPEAT 52  
Reset the phone 74  
Return to the factory  
setting 75  
speaker 29, 34  
Directory  
Phone Directory 41  
Disable the line 18  
Display language 24  
Do Not Disturb 35  
77US  
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For the customers in the USA  
Be sure to save the receipt and attach it to your WARRANTY card when having your  
equipment repaired at an authorized Sony service station.  
Sony Corporation Printed in China  
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