SIIG Computer Hardware 04 0343C User Manual

CyberPro PCI 4S  
Quick Installation Guide  
Introducing the CyberPro PCI 4S  
The CyberPro PCI 4S high-speed serial I/ O card provides  
four additional 9-pin serial ports. Depending on the  
model purchased, this board will fit into either a Full or  
Low Profile chassis.  
FeaturesandBenefits  
Conforms to PCI v2.2 Plug and Play  
Full support for Windows-based software  
Red u ces CPU load and im p roves system  
performance dramatically  
IRQ sharing feature reduces IRQ conflicts  
High-speed serial port (9-pin) works with 56K V.90  
external modems, ISDN terminal adapters, PDAs,  
digital cameras, label printers and other serial port  
devices  
Built-in FIFO buffers dramatically increase data  
transmit/ receive speed,especially under Windows'  
multitasking environment  
Each serial port can be configured for either 5V or  
12V output, for serial devices that require power  
SystemRequirements  
Pentium or equivalent computer with an available  
PCI slot  
Windows ® 95/ 98/ 98SE/ ME/ NT4.0/ 2000/ XP (32-  
/ 64-bit)/ Server 2003(32-/ 64-bit)/ Vista (32-/ 64-bit)  
04-0343C  
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1
Fan-outCable  
Serial ports DB9  
(9-p in)  
44-p in  
connector  
Figure 2. Fan-out cable  
Hardware Installation  
General instructions for installing the card are provided  
below . Since the d esign of com p u ter cases and  
motherboards vary, refer to your computers reference  
manual for further information, if needed.  
Static Electricity Discharge may permanently damage  
your system. Discharge any static electricity build up in  
your body by touching your computers case for a few  
seconds. Avoid any contact with internal parts and  
handle cards only by their external edges.  
1. Turn OFF the power to your computer and any  
other connected peripheral devices.  
2. Unplug the power cord from the back of the  
computer.  
3. Remove your computers cover.  
4. Remove the slot bracket from an available PCI slot.  
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5. Set JP1-JP4 jumper settings to the desired voltage  
only if your serial device(s) needs additional power  
from the serial port. However, most serial devices  
do not require additional power. For more  
information, see Figure 1 on page 2. Skip this step  
if power is not required.  
6. To install the card, carefully align the card's bus  
connector w ith the selected PCI slot on the  
motherboard. Push the board down firmly, but  
gently, until it is well seated.  
7. Replace the slot bracket holding screw to secure the  
card.  
8. Replacethecomputer cover and reconnect thepower  
cord.  
9. Connect the 4-port fan-out cable to the board's  
44-pin connector. For more information, see Figure  
2 on page 3.  
Driver Installation  
This section provides information on how to install the  
CyberPro PCI 4S drivers.  
Windows95  
1. At the Update Device Driver Wizard window, click  
Next.  
2. Insert the driver CD, and click Other Locations.  
Type in D:\ 9x, click OK, then Finish. (Change D: to  
match your CD-ROM drive letter)  
3. From the Insert Disk window, click OK. When the  
Cop yin g Files d ialog box ap p ears, typ e in  
D:\ 9x, then click OK.  
4. Restart Windows to complete the installation.  
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Windows98/98SE  
1. At the Add New Hardware Wizard, click Next.  
2. Select Search for the best driver for your device  
(Recommend), then click Next.  
3. Insert the driver CD, check Specify a location,  
uncheck the other boxes, , type in D:\ 9x, then click  
Next. (Change D: to match your CD-ROM drive  
letter)  
4.  
5.  
Click Next, then Finish.  
Repeat steps 1-4.  
6. Restart Windows to complete the installation.  
WindowsME  
1. At the Add New Hardware Wizard, select Specify  
the location of the driver (Advanced), then click  
Next.  
2. Insert the driver CD, check Specify a location,  
uncheck the other box, type in D:\ Me, click Next.  
(Change D: to match your CD-ROM drive letter)  
3.  
4.  
Click Next, Next, and Finish.  
Repeat steps 1-3.  
5. Restart Windows to complete the installation.  
ToVerifyWindows95/98/98SE/MEInstallation  
1. From the main desktop, double click My Computer,  
Control Panel, System, then click Device Manager.  
2. Double click Ports (COM & LPT), CyberSerial PCI  
16Cxxx... should be displayed four times.  
3. Double click M u lti-fu n ction ad ap ters, SIIG  
CyberPro 4S PCI board and PCI Function should  
be displayed.  
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WindowsNT4.0  
1. From the desktop click Start, then Run.  
2. Insert  
the  
d river  
CD,  
typ e  
in  
D:\ NT4\ Install_serial.exe,then click OK. (Change  
D: to match your CD-ROM drive letter)  
3. Click Next when the Welcome window appears.  
4. Select Install, then click Next.  
5. Click Yes, then click Exit.  
6. Restart Windows to complete the installation.  
To Verify Windows NT 4.0 Installation  
1. Click Start, Settings, Control Panel, double click  
Ports device icon.  
2. Four new COM ports will be assigned when  
successfully installed.  
Windows2000  
1. At the Found New Hardware Wizard, click Next.  
2. Select Search for a suitable driver for my device  
(recommended), and click Next.  
3. Check Specify a location, uncheck the other boxes,  
and click Next.  
4. Insert the driver CD,type in D:\ 2000,then click OK.  
(Change D: to match your CD-ROM drive letter)  
5. Click Next and Finish.  
6. Repeat steps 1-5 two more times.  
7. Restart Windows to complete the installation.  
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32-bitWindowsXP/Server2003  
1. At the Found New Hardware Wizard, insert the  
driver CD.  
For XP w/SP1 or earlier/ Server 2003: go to step #2.  
For XP w/SP2 or later/Server 2003 wSP1 or later: select  
No, not this time, click Next.  
2. Select In stall th e softw are au tom atically  
(Recommended, then click Next.  
3. Click Finish.  
4. Repeat steps 1-3 two more times.  
5. Restart Windows to complete the installation.  
64-bitWindowsXP/Server2003  
1. At the Found New Hardware Wizard, insert the  
driver CD.  
For XP w/SP1 or earlier/ Server 2003: go to step #2.  
For XP w/SP2 or later/Server 2003 wSP1 or later: select  
No, not this time, click Next.  
2. Select In stall th e softw are au tom atically  
(Recommended, then click Next.  
3. Click Continue Anyway, then click Finish.  
4. Repeat steps 1-3 several more times.  
5. Restart Windows to complete the installation.  
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ToVerifyWindows2000/XP/Server2003  
Installation  
1. Right click My Computer, click Manage, then click  
Device Manager.  
2. Click on the + (plus sign) in front of Ports (COM &  
LPT), and CyberSerial PCI 16Cxxx... should be  
displayed four times.  
3. Dou ble click M u ltifu n ction ad ap ters, SIIG  
CyberPro 4S PCI board should be displayed.  
WindowsVista  
1. At the Found New Hardware window, insert the  
driver CD, click Locate and install driver software  
(recommended), then click Continue.  
2. Click Next, then click Close.  
3.  
Repeat step #2 to complete the driver installation.  
Note: Windows Vista driver installation process  
may take several minutes to complete.  
To Verify Windows Vista Installation  
1. Right click Computer,click Manage,click Continue,  
then click Device Manager.  
2. Click on the + (plus sign) in front of Ports (COM &  
LPT), CyberSerial 16Cxxx... should be displayed  
four times.  
3. Dou ble click M u ltifu n ction ad ap ters, SIIG  
CyberPro 4S PCI board should be displayed.  
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Changing COM Port Address  
Some serial devices need a specific COM port in order to  
work. If your serial device works properly, do not  
change this setting.  
Windows95/98/98SE/ME  
1. From the Device Manager window double click  
Ports (CO M & LPT), then d ouble click the  
CyberSerial PCI serial port you want to change.  
2. Click Settings tab, click the down arrow that is next  
to the Port Name box and select a COM address that  
is not currently in use.  
3. Click OK, then close Device Manager to save the  
changes.  
Windows2000/XP/Server2003/Vista  
1. From the Device Manager window double click  
Ports (CO M & LPT), then d ouble click the  
CyberSerial PCI serial port you want to change.  
2. Click Settings tab and click Advanced.  
3. Click the down arrow that is next to the COM Port  
number box and select a COM port that is not in use.  
Click OK.  
4. Click OK, then close Device Manager to save the  
changes.  
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Technical Support and Warranty  
QUESTIONS? SIIGs Online Support has answers! Simply visit our  
web site at www.siig.com and click Support. Our online support  
database is updated daily with new drivers and solutions. Answers  
to your questions could be just a few clicks away. You can also submit  
questions online and a technical support analysts will promptly  
respond.  
SIIG offersa lifetimemanufacturer warranty with thisproduct. Please  
see our web site for more warranty details. If you encounter any  
problems with this product, please follow the procedures below.  
A) If it is within the store's return policy period, please return the  
product to the store where you purchased from.  
B) Ifyour purchase has passed the store's return policy period,please  
follow these steps to have the product repaired or replaced.  
Step 1: Submit your RMA request.  
Go to www.siig.com, click Support, then RMA to submit a  
request to SIIG RMA. If the product is determined to be  
defective,an RMA number willbe issued. SIIG RMA department  
can also be reached at (510) 413-5333.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All software, cable(s)  
and any other accessories that came with the original package  
must be included.  
Clearly write your RMA number on the top of the returned  
package. SIIG will refuse to accept any shipping package, and  
will not be responsible for a product returned without an  
RMA number posted on the outside of the shipping carton.  
You are responsible for the cost of shipping. Ship the product  
to the following address:  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA #:  
SIIG will ship the repaired or replaced product via Ground  
in the U.S. and International Economy outside of the U.S. at  
no cost to the customer.  
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About SIIG, Inc.  
Founded in 1985,SIIG,Inc.isaleadingcomputerupgrademanufacturer  
ofI/ O connectivity products,including PCI&ISA serialand parallel  
ports, USB, Serial ATA & UltraATA controllers, FireWire (1394a/ b),  
networking, sound cards, and other accessories. SIIG is the premier  
one-stop source of upgrades.  
SIIG productsoffer comprehensiveuser manuals,many user-friendly  
features, and are backed by an extensive manufacturer warranty.  
High-quality control standards are evident by the overall ease of  
installation and compatibility of our products, as well as one of the  
lowest defective return rates in the industry. SIIG products can be  
found in computer retail stores, mail order catalogs, through major  
distributors, system integrators, and VARs in the Americas and the  
UK,and through e-commerce sites.  
PRODUCT NAME  
CyberPro PCI 4S  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS  
B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCCCOMPLIANCESTATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not cause  
harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
CyberPro PCI4Sis a trademark ofSIIG,Inc. SIIG and the SIIG logo are registered trademarks ofSIIG,  
Inc. Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation.  
Pentium is a registered trademark of Intel Corporation. Other names used in this publication are for  
identification only and may be trademarksoftheir respective companies.  
October, 2007  
Copyright © 2007 by SIIG, Inc. All rights reserved.  
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