Radio Shack Cordless Telephone 43 5829 User Guide
43-5829  
2.4 GHz Multi-Handset Expandable  
Cordless Telephone with Digital Answerer  
Please read this user’s guide before installing,  
setting up and using your new product  
DirectLink is a registered  
www.radioshack.com  
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trademark of Uniden Corporation.  
Contents  
Using the Four-way Function Key  
29  
29  
30  
Using the Handset Menus  
Entering Text from Your Handset  
Basic Setup  
32  
32  
32  
33  
Changing the Dial Mode  
Selecting a Language  
Setting the Day and Time  
Activating Caller ID on Call Waiting and Call  
Waiting Deluxe  
Activating Personal Ring  
Activating the Key Touch Tone  
34  
35  
35  
Adding Accessory Handsets  
Four Multi-Handset Expandability  
Registering Accessory Handsets  
Resetting Handsets  
36  
36  
36  
37  
Setting Up the Phonebook  
Creating Phonebook Entries  
Finding a Phonebook Entry  
Editing an Existing Phonebook Entry  
Storing Caller ID or Redial Numbers in the  
Phonebook  
38  
38  
41  
41  
42  
42  
Deleting Phonebook Entries  
Copying Phonebook Entries to Another Handset 43  
Programming Base Speed Dial  
Numbers  
Deleting Base Speed Dial Numbers  
45  
45  
3
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Contents  
Customizing Your Phone  
46  
46  
47  
48  
48  
Changing the Handset Banner  
Selecting a Ring Tone (Handset Only)  
Activating AutoTalk (Handset only)  
Activating Any Key Answer (Handset only)  
Using Your Phone  
Making a call  
49  
49  
50  
51  
51  
52  
52  
Answering a call  
Hanging up  
Making a Call from the Phonebook  
Making a Call with Handset Speed Dial  
Making a Call with Base Speed  
Switching to the Handset Speakerphone  
During a Call  
52  
Using Caller ID and Call Waiting  
Using the Caller ID List  
Making a Call from a Caller ID Record  
Deleting Caller ID Numbers  
Using Call Waiting  
Using Call Waiting Deluxe  
Redialing a Number  
Deleting a Redial Record  
53  
53  
54  
54  
55  
55  
56  
57  
Adjusting the Ringer, Earpiece and  
Speaker Volume  
Adjusting the Audio Tone  
Using the Clarity Boost Feature  
58  
59  
59  
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Contents  
Finding a Lost Handset  
60  
Using Hold, Conference and Transfer 61  
Placing a Call on Hold  
Transferring a Call  
Answering a Transferred Call  
61  
62  
63  
Using Special Features  
Do Not Disturb (All Calls)  
Muting the Ringer (One Call Only)  
Muting the Microphone  
Privacy Mode  
64  
64  
64  
65  
65  
66  
Seven-Digit Dialing  
Using the DirectLink™ Communication Feature 67  
Using the Intercom  
Answering an Intercom Page  
Room/Baby Monitor  
Tone Dialing Switch Over  
Traveling Out of Range  
68  
69  
70  
71  
72  
Setting Up the Answering System  
Features  
Using the Answering System Interface  
Selecting the Language  
Setting the Number of Rings  
Setting the Day & Time  
Recording a Personal Greeting  
Selecting a Greeting  
73  
73  
74  
76  
77  
78  
80  
81  
82  
82  
Deleting Your Personal Greeting  
Setting the Record Time (or Announce Only)  
5
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Contents  
Activating the Message Alert  
Activating Call Screening  
84  
85  
Setting a Security Code or Personal Identification  
Number (PIN)  
86  
Using the Answering System  
Turning Your Answering System On and Off  
Reviewing Messages  
87  
87  
89  
91  
92  
94  
96  
Screening Calls  
Recording a Conversation  
Recording a Voice Memo  
Turning Off the Message Alert Tone  
Operating the Answering System  
While You Are Away from Home  
97  
99  
Troubleshooting  
Glossary  
104  
106  
118  
118  
Index  
Care  
Service and Repair  
Appendix: Handset-Base  
Registration  
109  
111  
Limited One-Year Warranty  
6
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The Basics  
Features  
Convenient Extension Placement — lets you place  
accessory handsets (up to four total) anywhere you  
have an AC outlet, regardless of phone jack location.  
Call Waiting/Caller ID — lets you answer a call even  
when you’re on the phone and see who’s calling  
before you answer.  
Speakerphone — lets you conduct a hands-free  
conversation using the handset and base speaker.  
Phone Pick-Up Detection — stops recording when  
you pick up any phone on the same line as the  
answering system, and resets to answer the next call.  
Message Alert — beeps when you have new  
incoming message.  
Call Screening — lets you listen as a caller leaves a  
message.  
Memo Recording — lets you leave messages for  
yourself or others in your home or office, or record  
your phone conversations.  
Handset Remote Operation — lets you listen to your  
incoming messages from the handset.  
7
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The Basics  
Introduction  
Thank you for purchasing your RadioShack 2.4 GHz  
Multi-Handset Expandable Cordless Telephone.  
Unlike other conventional cordless telephones, your  
telephone supports up to four handsets on a single  
telephone line. You can add a handset to any room in  
your home or office that has an AC outlet. No more  
running around the house to answer the phone! You  
can transfer outside calls to other handsets. If you  
subscribe to Call Waiting with Caller ID, the phone  
shows you the incoming caller information, even  
when you are already talking on the phone.  
The digital answering system stores up to 12 minutes  
of messages on a computer chip and records day  
and time information for each message. This gives  
you advanced capabilities over tape-based answering  
machines:  
• You can delete individual messages and save the  
rest.  
• There are no tapes to bother with and no tape  
mechanisms to wear out.  
The remote operation feature lets you operate your  
answering system from a touch-tone phone (or from  
a rotary phone with a pocket tone dialer).  
8
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The Basics  
Cordless phones require AC power to  
operate. When the power is off, you  
cannot make or receive calls by using  
your phone. We recommend you to also  
have a mobile phone so you can still  
make and receive calls in the event of an  
AC power failure.  
NOTE  
IMPORTANT  
• Your phone operates on standard radio  
frequencies as allocated by the FCC.  
• It is possible for other radio units  
operating nearby on similar frequencies to  
unintentionally intercept your conversation  
or cause interference. This possible lack of  
privacy can occur with any cordless phone.  
As an Energy Star® Partner,  
RadioShack Corporation has  
determined that this product meets  
the Energy Star® guidelines for  
energy efficiency. Energy Star® is a  
U.S. registered mark.  
9
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The Basics  
Important Information  
This telephone has been tested and found to comply  
with all applicable UL and FCC standards.  
FCC Statement  
This equipment complies with Part 68 of the FCC  
rules and the requirements adopted by the ACTA. On  
the base of this equipment is a label that contains,  
among other information, a product identifier in  
the format US:AAAEQ##TXXXX. If requested,  
this number must be provided to the telephone  
company. Your phone is not intended to be used with  
party-line systems. Connection to party line service  
is subject to state tariffs. Contact the state public  
utility commission, public service commission, or  
corporation commission for information.  
You must not connect your phone to  
NOTES  
• coin-operated systems  
• most electronic key telephone systems  
10  
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The Basics  
The REN is used to determine the number of devices  
that may be connected to a telephone line. Excessive  
RENs on a telephone line may result in the devices  
not ringing in response to an incoming call. In most  
but not all areas, the sum of RENs should not exceed  
five (5.0). To be certain of the number of devices that  
may be connected to a line, as determined by the  
total RENs, contact the local telephone company.  
For products approved after July 23, 2001, the REN  
for this product is part of the product identifier that  
has the format US:AAAEQ##TXXXX. The digits  
represented by ## are the REN without a decimal  
point (e.g., 03 is a REN of 0.3). For earlier products,  
the REN is separately shown on the label.  
If you use more than one phone or other device on  
the line, add up all of the RENs. If the total is more  
than five (three in rural areas), your telephones might  
not ring. If ringer operation is impaired, remove a  
device from the line.  
In the unlikely event that your phone causes  
problems on the phone line, the phone company  
can temporarily discontinue your service. If this  
happens, the phone company attempts to notify you  
in advance. If advance notice is not practical, the  
phone company notifies you as soon as possible and  
advises you of your right to file a complaint with the  
FCC.  
11  
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The Basics  
Also, the phone company can make changes to  
its lines, equipment, operations, or procedures  
that could affect the operation of this phone. The  
telephone company notifies you of these changes  
in advance, so you can take the necessary steps to  
prevent interruption of your telephone service.  
This device complies with part 15 of the FCC rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference,  
and (2) This device must accept any interference  
received, including interference that may cause  
undesired operation. Privacy of communications,  
may not be ensured when using this phone.  
To insure the safety of users, the FCC has established  
criteria for the amount of radio frequency energy  
various products may produce depending on their  
intended usage. This product has been tested and  
found to comply with the FCC’s exposure criteria.  
The FCC RF exposure guidelines were also met when  
used with the RadioShack accessories supplied or  
designed for this product. Use of other accessories  
may not ensure compliance with FCC RF exposure  
guidelines and should be avoided.  
12  
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The Basics  
Surge Protection  
Your telephone has built-in protection circuits to  
reduce the risk of damage from surges in telephone  
line and power line current. These protection circuits  
meet or exceed the FCC requirements. However,  
lightning striking the telephone or power lines can  
damage your telephone.  
Lightning damage is not common. Nevertheless, if  
you live in an area that has severe electrical storms,  
we suggest that you unplug your phone when storms  
approach to reduce the possibility of damage.  
WARNING: To reduce the risk of fire or  
shock hazard, do not expose this product  
to rain or moisture.  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
SHOCK, DO NOT REMOVE COVER OR BACK.  
NO USERSERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED PERSONNEL.  
CAUTION  
!
RISK OF ELECTRIC  
SHOCK DO NOT OPEN  
The lightning symbol is intended to alert you to the presence  
The exclamation symbol is intended to inform you that  
important operating and maintenance instructions are  
included in the literature accompanying this product.  
of uninsulated dangerous voltage within this product’s  
enclosure that might be of sufficient magnitude to constitute  
a risk of electric shock. Do not open the product’s case.  
!
13  
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The Basics  
Important Safety Instructions  
When using your telephone equipment, basic safety  
precautions should always be followed to reduce  
the risk of fire, electric shock and injury to persons,  
including the following:  
1. Do not use this product near water, for example,  
near a bathtub, wash bowl, kitchen sink, or  
laundry tub, in a wet basement or near a  
swimming pool.  
2. Avoid using a telephone (other than a cordless  
type) during an electrical storm. There may be a  
remote risk of electric shock from lightning.  
3. Do not use the telephone to report a gas leak in  
the vicinity of the leak.  
4. Use only the power cord and batteries indicated  
in this manual. Do not dispose of batteries in a  
fire. They may explode. Check with local codes  
for possible special disposal instructions.  
SAVE THESE INSTRUCTIONS  
14  
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The Basics  
Important Caller ID  
Information  
To use Caller ID and Call Waiting, you must be in an  
area where those services are available and you must  
subscribe to those services through your local phone  
company.  
Where Caller ID is offered, one or more options are  
generally available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
If you subscribe to Call Waiting and Caller ID,  
the system can show you the incoming caller  
information, even when you are already talking on  
the phone.  
Read This Before Installation  
We have designed your phone to conform to federal  
regulations when you can connect it to most phone  
lines. However, each device that you connect to the  
telephone line draws power from the line. We refer  
to this power draw as the phone’s ringer equivalence  
number, or REN. The REN is on the bottom of your  
phone.  
15  
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The Basics  
Controls & Functions  
Handset  
1. Handset Antenna  
2. Headset Jack Cover  
3. Belt clip hole  
13. */TONE/< key  
14. INTCM/XFER key  
15. SELECT/  
key  
(select/messages)  
key (up)  
4. Speakerphone Speaker  
and Ringer  
5. Handset Battery  
Compartment  
6. New Message LED  
7. Handset Earpiece  
8. LCD Display  
16.  
17. key (end call)  
18.  
19.  
key (caller ID)  
key (down)  
20. #/> key (pound)  
21. SPEAKER key (speaker)  
22. Handset Microphone  
23. Handset Charging  
Contacts  
9. MENU/CLEAR key  
10. REDIAL/PAUSE key  
11. /FLASH key (talk/flash)  
12.  
key (phonebook)  
16  
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The Basics  
Base  
13  
10 11 12  
5
7
26 27  
3
4
6
8
9
14  
15  
1
2
16 18  
17 19  
20  
21 22 24  
23 25  
28  
1. CHARGE LED  
15. IN USE LED  
2. Base charging contacts  
3. Base speaker  
16. MEMO/CALL REC key  
17. HOLD/INTCOM/XFER  
key (hold/intercom/  
transfer)  
4. GREET key (record  
greeting)  
18. MUTE/PAGE key (mute/  
5. SET key  
6. MENU/CLOCK key  
find handset)  
19. DND key (do not  
7.  
8.  
key (delete)  
disturb)  
/select key (repeat/  
20. */TONE key  
21. # key (pound)  
22. SPEAKER key  
23. FLASH key  
select)  
9. Message counter LED  
10. on/off key (answering  
system on/off)  
11.  
/select key (skip/  
select)  
24. REDIAL/PAUSE key  
25. MEMORY key  
26. TEL LINE phone jack  
27. DC IN 9V power jack  
28. Base microphone  
12.  
key (play/stop)  
13. Base antenna  
14.  
/
key (volume  
up/down for speaker/  
ringer)  
17  
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The Basics  
Installation  
Before using your phone, carefully peel the protective  
film off the display. The film protects the handset  
window during shipment and is not necessary for  
use.  
Selecting a Location  
You can place the phone’s base on a desk or table, or  
mount it on a standard wall plate or directly on a wall.  
Select a location that is:  
• near an accessible AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
• away from electrical machinery, electrical  
appliances, metal walls or filing cabinets, wireless  
intercoms, alarms, and room monitors  
• away from other cordless phones  
• If your home has specially wired alarm  
equipment connected to the telephone  
NOTES  
line, be sure that installing the system  
does not disable your alarm equipment.  
• If you have questions about what  
will disable alarm equipment, contact  
your telephone company or a qualified  
installer.  
The location of the base affects the handset’s range.  
If you have a choice of several locations, try each to  
see whichprovides the best performance.  
18  
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The Basics  
The handset antenna is located on the back, above  
the ringer speaker. For maximum communication  
range, do not hold the handset in such a way as to  
cover the antenna by your hand. Also, place the  
handset in the upright position while not in use so the  
antenna can pick up the signals from the base.  
When there is an obstacle such as a metal or  
concrete wall between the handset and the base, the  
operation might be affected. Try to keep it free from  
obstructions.  
Your telephone connects directly to a modular  
telephone line jack. If your telephone wiring does  
not have a modular jack, you can update the wiring  
yourself using jacks and adapters (available at your  
local RadioShack store), or have the telephone  
company update the wiring for you. You must use  
compatible modular jacks that are compliant with Part  
68 of FCC Rules.  
The USOC number of the jack to be  
NOTE  
installed is RJ11C (or RJ11W for a wall  
plate jack).  
19  
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The Basics  
Connecting the phone base  
1. Plug one end of  
the supplied long  
modular cord into  
the TEL LINE jack  
on the bottom of  
the base.  
2. Plug the other end  
of the modular  
cord into a  
modular phone  
line jack.  
3. Insert the supplied AC  
adapter’s barrel plug  
into the DC IN 9V jack  
on the bottom of the  
base.  
DC IN 9V  
TEL LINE  
DC IN 9V  
TEL LINE  
4. Route the adapter’s  
cord through the strain  
relief slot on the base, then plug the adapter into  
a standard AC outlet.  
CAUTION: You must use a Class 2 power source  
that supplies 9V DC and delivers at least 350 mA  
(for the base)/210 mA (for the charger). Its center  
tip must be set to positive and its plug must fit  
the phone’s DC IN 9V jack. The supplied adapter  
meets these specifications. Using an adapter  
that does not meet these specifications could  
damage the phone or the adapter.  
20  
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The Basics  
Installing the Charging Cradle  
You can power the cordless handset using the  
supplied 9V, 210 mA AC adapter.  
1. Insert the  
supplied AC  
adapter’s barrel  
plug into the DC  
IN 9V jack on  
the back of the  
charger.  
2. Route the cord  
through the strain relief slot and plug the adapter  
into a standard AC outlet.  
On a Wall Plate or Wall  
To mount the phone directly on a wall, you need  
two screws (not supplied) with heads that fit into the  
keyhole slots on the base.  
Drill two holes 3 15/16 inches apart. Thread a screw  
into each hole, letting the heads extend about  
1/8 inch.  
1. Insert the two tabs at the  
bottom of the narrow end  
of the supplied bracket  
into the base’s lower tab  
slots, then press down on  
the bracket’s latches and  
insert them into the upper  
slots.  
21  
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The Basics  
2. Plug one end of the supplied modular cord (short  
for a wall plate, long for direct wall mounting) into  
the TEL LINE jack on the bottom of the base.  
3. Plug the supplied AC adapter’s barrel plug into  
the DC IN 9V jack.  
4. Route the adapter and modular cords through the  
base’s hook.  
5. Plug the adapter  
into a standard AC  
outlet. And plug  
the modular cord’s  
other end into a  
modular phone line  
jack.  
6. For a wall plate,  
align the base’s  
keyhole slots with the wall plate studs and slide  
the base downward to secure it.  
For direct wall mounting, align the base’s keyhole  
slots with the mounting screws and slide the base  
downward to secure it.  
22  
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The Basics  
Connecting/Charging the Battery Pack  
The phone comes with a rechargeable nickel-metal  
hydride (Ni-MH) battery pack in the handset. Before  
using your phone, you must connect the battery  
pack. Then charge it for about 15–20 hours.  
1. Press down and slide off the battery compartment  
cover.  
2. Lift the battery pack out of the compartment.  
3. Plug the battery  
pack’s connector  
into the socket in the  
compartment (the  
connector fits only  
one way), then place  
the battery pack in the  
compartment.  
4. Replace the cover.  
5. To charge the battery pack, place the handset  
on the base. The CHARGE indicator on the base  
lights.  
• Recharge the battery pack when Low Battery  
flashes on the display.  
• If you have any trouble replacing the battery  
pack, take the phone to your local RadioShack  
for assistance.  
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The Basics  
Notes on Recharging  
• If the battery pack becomes weak during a call, Low  
Battery flashes. When this happens, you cannot  
make a call until you recharge the battery pack.  
IMPORTANT: Be sure the battery pack is  
properly connected before charging. The  
CHARGE indicator lights when the handset  
is on the base, even if the battery pack is not  
connected.  
• If the display is blank and the phone does not work,  
recharge the battery pack. (The battery power might  
be too low to light the display.)  
• About once a month, fully discharge the battery by  
keeping the handset off the base until Low Battery  
flashes on the display. Otherwise, the battery pack  
loses its ability to fully recharge.  
• Using a damp cloth, clean the charging contacts on  
the handset about once a month.  
• If you are not going to use your phone for an  
extended period, disconnect the battery pack. This  
increases the battery pack’s usable life.  
• The supplied battery pack should last for about  
a year. If the battery pack does not hold a charge  
for more than 2 hours after an overnight charge,  
replace it with a new 3.6-volt, 800 mAh battery pack  
with a connector that fits the socket in the battery  
compartment.  
You can order a replacement battery pack through  
RadioShack. Install the new battery pack and charge  
it for about 15–20 hours.  
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The Basics  
WARNING: pose of the old battery pack  
promptly and properly.  
Do not burn or bury it. Dispose of used batteries  
according to the instructions.  
Danger! Risk of explosion if battery is replaced  
by an incorrect type.  
Installing a Belt Clip  
To attach the belt clip  
Insert the belt clip into the holes on ch side of the  
handset. Press down until it clicks.  
To remove the belt clip  
Pull either side of the belt clip to release the tabs from  
the holes.  
Using a Headset  
You can make or answer calls handsfree using an  
optional headset that has a 3/32-inch (2.5-mm) plug.  
RadioShack has a variety of headsets available.  
1. To connect the headset, gently flip open the  
rubber headset jack cover on the side of the  
handset. Then insert the headset’s plug into  
the jack.  
2. Use the VOL/RING/ or VOL/RING/ on the  
handset to adjust the headset’s volume.  
3. With a headset connected, you can make or  
answer calls as usual using the keys on the  
handset.  
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The Basics  
4. When you finish using the headset,  
disconnect it from the handset and close the  
rubber cover to protect the jack.  
• Always place the handset properly on  
the base whenever you are recharging  
the handset.  
NOTES  
• You can use a handset holder (available  
from your local RadioShack store) to  
hang the handset on your belt for added  
convenience when using a headset.  
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The Basics  
Using the Interface  
Reading the Display  
The handset display uses icons to tell you the status  
of your phone. The table below lists the icons and  
what they mean.  
Icon  
Status  
Description  
The battery icon indicates  
the handset battery  
status: full, medium, low,  
and empty.  
Standby/Talk  
The ringer off icon  
indicates that the ringer is  
turned off.  
The mute icon appears  
while the handset  
microphone is muted.  
Standby  
Talk  
ࠕ
ࠗ࠙  
The call record icon  
appears while recording a  
conversation.  
The boost icon appears  
when the Clarity Boost  
feature is activated.  
Talk  
4
$
Talk  
The speaker icon appears  
when the handset speaker  
phone is in use.  
Talk  
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The Basics  
Icon  
Status  
Description  
The privacy icon appears  
when the Privacy Mode is  
turned on.  
Talk  
2
The Standby Screen  
When the phone is in standby, the handset  
display shows the following items:  
Ringer status / Day and time /  
—
Battery status  
— Handset banner  
— Number of new Caller ID  
messages received  
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The Basics  
Using the Four-way Function  
Key  
Your handset has a  
four-way function  
key that allows you  
to move the cursor  
or pointer on the  
display and access  
the most commonly  
used features at the  
touch of a button.  
e.g. Press  
on the left to open the phonebook.  
Using the Handset Menus  
1. To open the menu, press MENU/CLEAR.  
2. Select the option you want by using the four-way  
function key to move the cursor left, right, up and  
down. The option currently selected has a triangle  
beside it.  
3. Activate the selected option by pressing SELECT/  
.
4. To exit the menu and return to standby, press .  
If you do not press a key within 30 seconds, the  
phone will time out and exit the menu. When  
setting the date and time, the time-out period is  
extended to two minutes.  
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The Basics  
Entering Text from Your Handset  
You can use the number keypad on your phone to  
enter text by referring to the letters printed on each  
number key. When you press the number key in a  
text entry field, the phone displays the first letter  
printed on the number key. Press the number key  
twice to display the second letter and three times to  
display the third. Capital letters are displayed first,  
then lower case letters, then the number on the key.  
If two letters in a row use the same number key, enter  
the first letter, then use #/> to move the cursor to  
the next position to enter the second letter. For  
example, to enter the word “Movies”:  
1. Press 6 once to  
enter M.  
2. Use #/> to  
move the  
cursor to the  
right.  
3. Press 6 six  
times to enter  
o.  
4. Press 8 six times to enter v.  
5. Press 4 six times to enter i.  
6. Press 3 five times to enter e.  
7. Press 7 eight times to enter s.  
8. Press SELECT/  
to end your text entry.  
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The Basics  
• If you make a mistake while entering a name,  
use */TONE/< or #/> to move the cursor to  
the incorrect character. Press MENU/CLEAR  
to erase the wrong character, and then enter  
the correct character. To delete all characters,  
press and hold MENU/CLEAR.  
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The Basics  
Basic Setup  
Changing the Dial Mode  
Your phone can communicate with the telephone  
network in two different ways: tone dialing or pulse  
dialing. These days, most phone networks use a  
method called tone dialing, so your phone comes  
programmed for tone dialing. If your phone company  
uses pulse dialing, you will need to change your  
phone’s dial mode. If you don’t get a dial tone or can’t  
connect to the telephone network, please follow the  
steps below to modify your phone’s settings:  
1. Press MENU/CLEAR. Select the GLOBAL SETUP  
menu, and then the DIAL MODE submenu.  
2. Scroll  
to select PULSE.  
3. Press SELECT/ . You will hear a confirmation  
tone.  
If you ever need to change the dial mode back to  
tone dialing, follow the same procedure, but select  
TONE in step 2.  
Selecting a Language  
Your phone supports three languages: English,  
French and Spanish. Once you select a language, the  
menus on the handset will display in that language.  
The default language is English.  
1. Press MENU/CLEAR. Select the HANDSET SETUP  
menu, and then the Language submenu.  
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The Basics  
2. Move the cursor to choose ENGLISH, FRANÇAIS  
(French), or ESPAÑOL (Spanish).  
3. Press SELECT/ . You will hear a confirmation  
tone.  
Setting the Day and Time  
To change the day and time shown in the display,  
follow the steps listed below.  
If you don’t press any keys for two  
NOTE  
minutes when setting the day and time,  
the phone will exit the menu.  
1. Press MENU/CLEAR. Select the GLOBAL SETUP  
menu, and then the DAY & TIME submenut.  
2. Move the cursor to select the day of the week,  
and then SELECT/  
.
3. Move the cursor to set the hour, and then press  
SELECT/  
4. Move the cursor to set the minute, and then press  
SELECT/  
.
.
5. Move the cursor to choose AM or PM, and then  
press SELECT/ . You will hear a confirmation  
tone.  
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The Basics  
Activating Caller ID on Call Waiting  
and Call Waiting Deluxe  
Your phone supports Caller ID on Call Waiting  
(CIDCW), so you can see the name and number  
of someone who calls when you’re already on the  
line. Your phone also supports Call Waiting Deluxe  
(CWDX), which gives you a choice of how you want  
to handle a waiting call. You’ll need to subscribe to  
these features with your phone company before you  
can use these features, follow the steps below after  
you’ve subscribed:  
1. Press MENU/CLEAR. Select the GLOBAL SETUP  
menu, and then the CIDCW submenu.  
2. Move the cursor to select CW (Call Waiting) ON/  
CWDX (Call Waiting Deluxe) ON, CW ON/CWDX  
OFF, or CW OFF/CWDX OFF.  
3. Press SELECT/ . You will hear a confirmation  
tone.  
See Using Call Waiting Deluxe on page 55 for  
instructions on using Call Waiting Deluxe.  
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The Basics  
Activating Personal Ring  
You can assign special ringer tones to anyone in your  
phonebook. When your phone gets a call, it looks  
up the Caller ID information in your phonebook. If  
you’ve assigned a personal ringer to that number, the  
phone uses it so you know who is calling. To turn on  
personal ringing, follow these steps:  
1. Press MENU/CLEAR. Select the HANDSET SETUP  
menu, and then the PERSONAL RING submenu.  
2. Move the cursor to select ON or OFF.  
3. Press SELECT/ . You will hear a confirmation  
tone.  
Activating the Key Touch Tone  
Key Touch Tone is the tone your keypad makes when  
keys are pressed. You can turn this tone on or off.  
1. Press MENU/CLEAR. Select the HANDSET SETUP  
menu, and then the KEY TOUCH TONE submenu.  
2. Move the cursor to select ON or OFF.  
3. Press SELECT/ . You will hear a confirmation  
tone.  
35  
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The Basics  
Adding Accessory Handsets  
Four Multi-Handset Expandability  
Your phone supports up to four handsets. You can  
now place a fully-featured cordless handset anywhere  
AC power is available to connect the handset charger.  
Up to two handsets can be used for outside and/or  
intercom call.  
For example,four-way conferencing (one base, two  
handsets, and one outside line) while on an intercom  
call using the other two handsets.  
Registering Accessory Handsets  
If you purchase an accessory handset, you need to  
register the handset before use. Only one handset  
can be registered at a time. Handsets supplied  
with the phone are registered to the base by the  
factory. When charged, pre-registered handsets  
display a handset ID number. Handsets that have not  
been registered display MODELS VARY! CHARGE  
HANDSET ON THE BASE FOR REGISTRATION OR  
REFER TO OWNER’S MANUAL.  
When you register an accessory handset to the base,  
the handset ID number will be assigned.  
1. Before registering the accesory handset, the  
battery pack MUST be charged for 15-20 hours.  
2. Place the accesory handset in the main base unit  
to begin registration.  
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The Basics  
3. While the handset is registering, HANDSET  
REGISTERING will appear in the LCD. When  
REGISTRATION COMPLETE is displayed, the  
handset has been registered to the base. If  
REGISTRATION FAILED appears, remove the  
handset from the base and try again.  
Resetting Handsets  
If you want to register the handset to a different base  
or replace a handset with another one, you must first  
clear the registration information from the base and  
the handset.  
1. Press and hold and #/> for at least 5 seconds,  
until the SYSTEM RESET menu appears.  
2. Select the DEREGISTER HS submenu. WHICH  
HANDSET? appears in the display.  
3. Use  
and  
to select the handset ID you  
want to de-register, and then press SELECT/  
.
DEREGISTER HS appears.  
4. When the phone asks you to confirm, move the  
cursor to select YES, and then press SELECT/  
You will hear a confirmation tone.  
.
If the handset cannot contact the base,  
it will display UNAVAILABLE. If this  
NOTE  
happens, see “Appendix: Handset-  
Base Registration” on page 111. For  
instructions on registering the handset,  
see page 36.  
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Beyond the Basics  
Setting Up the Phonebook  
Your handset can store up to 100 names and  
numbers in your phonebook. Your phone shares  
memory between your phonebook and Caller ID  
entries. Once you store 100 phonebook entries, Caller  
ID information will not be stored and will only display  
at time of new incoming call. When all the phonebook  
entries are full, you will hear a beep and MEMORY  
FULL appears. You cannot store any additional names  
and numbers unless you delete some of the existing  
ones.  
You can also use the phonebook entries or speed dial  
memory to store a group of numbers (up to 20 digits)  
that you may need to enter once your call connects.  
This is referred to as chain dialing.  
Creating Phonebook Entries  
To store names and numbers in your phonebook,  
please follow these steps:  
1. When the phone is in standby mode, press  
.
2. To create a new phonebook entry, move  
the cursor to select STORE NEW, and press  
SELECT/ . STORE/EDIT NAME appears.  
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Beyond the Basics  
3. Enter the name for this entry (STORE/EDIT  
NAME).  
Enter a name for this entry; the name can contain  
up to 16 characters. (See Entering Text from Your  
Handset on page 30 for instructions on entering  
text.) If you do not want to enter a name for this  
entry, your phone will store this entry as <NO  
NAME>. Press SELECT/  
finished.  
when you have  
4. Enter the number for this entry (STORE/EDIT NO.).  
Once you have stored a name, STORE/EDIT NO.  
appears next. Use the number keypad to enter the  
phone number; the phone number can contain  
up to 20 digits. If you need the phone to pause  
between digits when it’s dialing (for example,  
to enter an extension or an access code), press  
REDIAL/PAUSE to insert a two-second pause. You  
will see a P in the display. You can also use more  
than one pause together if two seconds is not  
long enough. Each pause counts as one digit.  
39  
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Beyond the Basics  
5. Assign a personal ring tone for this entry  
(PERSONAL RING).  
You can attach a special ring tone to each  
phonebook entry; the phone will use this ring  
tone when this person calls. Use  
and  
to  
select one of the 20 different ring tone options  
(see Selecting a Ring Tone (Handset Only) on  
page 47 for a complete list of ring tones). As you  
scroll through the tones, you will hear a sample of  
each tone. When you hear the ring tone you want  
to use, press SELECT/ . If you do not want to  
use a personal ring tone for this phonebook entry,  
choose NO SELECTN; the phone will use your  
standard ring tone setting.  
6. Assign this entry to a Speed Dial number (SPEED  
DIAL).  
Your handset has 10 speed dial numbers, 0 to 9.  
Use  
and  
to select the speed dial number  
you want to assign to this phonebook entry,  
and press SELECT/ . Choose NO SELECTN if  
you do not want to assign this entry to a speed  
dial number. If the speed dial number is already  
assigned to a phonebook entry, your phone will  
overwrite the assigned speed dial information.  
7. You will hear a tone confirming that the new  
entry has been stored, and DONE! appears in the  
display.  
40  
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Beyond the Basics  
Finding a Phonebook Entry  
Press  
to open the phonebook, and then select  
DIAL/EDIT. Phonebook entries are stored in  
alphabetical order. To scroll through the phonebook,  
press  
or  
.
You can also use the letters on the number keys  
to jump to a name that starts with that letter. Press  
a number key (2 through 0) once for the first  
letter, twice for the second letter, and so on. The  
phonebook jumps to the first entry that begins with  
the letter you entered; you can then use  
and  
to scroll to other entries. For example, to search for  
an entry beginning with the letter M, press 6 once.  
To close the phonebook, press . During a call, press  
again instead of to close the phonebook.  
Editing an Existing Phonebook Entry  
1. With the phone in standby, press  
to open the  
phonebook.  
2. Select DIAL/EDIT.  
3. Find the entry you want to edit and press  
SELECT/  
.
4. Follow the steps for Creating Phonebook Entries  
on page 38. If you do not wish to change the  
information at any step, simply press SELECT/  
to go to the next step.  
41  
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Beyond the Basics  
Storing Caller ID or Redial Numbers in  
the Phonebook  
You can store Caller ID records or redial numbers in  
the phonebook so you can use them later. Go to the  
Caller ID or redial list and select the number you want  
to store. (If the Caller ID information did not include  
the number, then you will not be able to store it.)  
1. When the phone is in standby, press  
to open  
the Caller ID list or REDIAL/PAUSE to open the  
redial list.  
2. Use  
and  
to scroll through the Caller ID  
records or redial numbers. When you come to the  
information you want to store, press SELECT/  
STORE/EDIT NAME appears.  
.
3. If the phone number is already stored in memory,  
you will hear a beep, and THIS DATA IS ALREADY  
STORED!! appears in the display. The number will  
not be stored.  
Continue by following the steps for Creating  
Phonebook Entries on page 38.  
Deleting Phonebook Entries  
You can delete individual phonebook entries or delete  
all the phonebook entries at once.  
1. When the phone is in standby, press  
.
2. To delete a single phonebook entry, move the  
cursor to select DIAL/EDIT, and then press  
SELECT/  
.
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Beyond the Basics  
3. Find the phonebook entry you want to delete and  
press MENU/CLEAR.  
4. DELETE MEMORY? appears in the display. Select  
YES, and then press SELECT/  
.
5. You will hear a confirmation tone, and DELETED!  
appears in the display.  
Deleting all the phonebook entries at once  
1. When the phone is in standby, press  
2. Move the cursor to select DELETE ALL, and press  
SELECT/  
.
.
3. DELETE ALL? appears in the display. Select  
YES and then press SELECT/ . You will hear a  
confirmation tone, and DELETED! appears in the  
display.  
Copying Phonebook Entries to Another  
Handset  
If you have more than one handset, you can transfer  
phonebook entries from one handset to another  
without having to re-enter names and numbers. You  
can transfer one phonebook entry at a time or all  
phonebook entries at once.  
1. When the phone is in standby, press  
2. Move the cursor to select COPY, and then press  
SELECT/  
.
.
3. Move the cursor to select the handset which you  
want to transfer the entries to and then press  
SELECT/  
.
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Beyond the Basics  
4. Move the cursor to select ONE MEMORY or ALL  
MEMORY, and then press SELECT/  
.
5. If you select ALL MEMORY, ARE YOU SURE?  
appears on the display screen. Move the cursor to  
select YES, and then press SELECT/  
.
6. If you select ONE MEMORY, find the phonebook  
entry you want to transfer and then press  
SELECT/  
.
7. The phonebook entries will be transferred to the  
designated handset. During the copy process,  
the receiving handset shows RECEIVING and the  
banner of the sending handset.  
8. When the transfer is completed, DONE! appears  
on the handset.  
• If your phonebook contains 100 entries,  
you cannot store any new phonebook  
NOTES  
entries. You will hear a beep, and  
MEMORY FULL appears on the display.  
• If the selected handset is out of range or  
data transfer is canceled, UNAVAILABLE  
appears in the display. Phonebook  
listings will not be transferred.  
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Beyond the Basics  
Programming Base Speed Dial  
Numbers  
The number keypad base can store 10 speed dial  
numbers, 0 to 9. Follow the steps below to store  
new speed dial numbers in the base. (Handset speed  
dial numbers are stored as part of a phonebook  
entry. See Creating Phonebook Entries on page 38  
for information on programming handset speed dial  
numbers.)  
1. With the phone in standby, press MEMORY.  
2. Use the number keypad to enter the phone  
number; the phone number can contain up to 20  
digits. If you need the phone to pause between  
digits when it’s dialing (for example, to enter an  
extension or an access code), press REDIAL/  
PAUSE to insert a two-second pause. You can  
also use more than one pause together if two  
seconds is not long enough. Each pause counts  
as one digit.  
3. Press MEMORY again, and then press a number  
key (0 to 9) where you want to store this phone  
number. You will hear a confirmation tone.  
Deleting Base Speed Dial Numbers  
1. With the phone in standby, press MEMORY twice.  
2. Press the number key (0 to 9) that contains the  
phone number you want to delete. You will hear a  
confirmation tone.  
45  
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Beyond the Basics  
Customizing Your Phone  
Changing the Handset Banner  
Each handset will display a banner name once it  
is registered to the base. The default banner is  
Handset #1, Handset #2, etc. You can change the  
name your phone displays by changing the banner  
display. If you have more than one handset, the  
banner name identifies your handset during handset-  
to-handset functions like intercom and DirectLink™  
communication. The name will be displayed on the  
LCD during Standby, Intercom, Intercom Hold, Room/  
Baby Monitor, and Copy Phonebook operations.  
The banner name will be displayed on the receiving  
handset as well.  
1. Press MENU/CLEAR.  
2. Select the HANDSET SETUP menu, and then the  
BANNER submenu.  
3. Use the keypad to enter or edit the banner name.  
(See Entering Text from Your Handset on page 30  
for detailed instructions on entering text.)  
4. Press SELECT/ . You will hear a confirmation  
tone.  
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Beyond the Basics  
Selecting a Ring Tone (Handset Only)  
You may choose from 10 melodies or 10 tones for  
your phone’s primary ring tone. Each station can use  
a different ringer tone or melody. The available ring  
tones are listed below:  
Melodies  
Beethoven’s Symphony When Irish Eyes Are  
#9 (BEETHOVEN9)  
For Elise (ELISE)  
Smiling (IRISH EYES)  
Aura Lee (AURA LEE)  
We Wish You A Merry  
Christmas (MERRY-  
XMAS)  
Let Me Call You Sweet  
Heart (SWEETHEART)  
Home Sweet Home (HM Star Spangled Banner  
SWT HM)  
(STAR SPNGL)  
Lorri Song #6 (LORRI  
SONG)  
Old MacDonald (OLD  
MACDLD)  
Ringers  
Flicker  
Clatter  
Soft Alert  
Wake Up  
Light Bug  
Beep Boop  
Tone Board  
Chip Chop  
Party Clap  
Reminder  
1. Press MENU/CLEAR. Select the HANDSET SETUP  
menu, and then the RINGER TONES submenu.  
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Beyond the Basics  
2. Move the cursor to select a ring tone. As each  
ring tone is selected, you will hear a sample of the  
ring tone.  
3. When you hear the tone you want to use, press  
SELECT/ . You will hear a confirmation tone.  
Activating AutoTalk (Handset only)  
AutoTalk allows you to answer the phone simply by  
removing the handset from the cradle. You do not  
have to press any buttons to answer the call.  
1. Press MENU/CLEAR.  
2. Select the HANDSET SETUP menu, and then the  
AUTOTALK submenu.  
3. Select ON or OFF, and press SELECT/ . You will  
hear a confirmation tone.  
Activating Any Key Answer (Handset  
only)  
Any Key Answer allows you to answer the phone by  
pressing any key in the twelve-key pad.  
1. Press MENU/CLEAR.  
2. Select the HANDSET SETUP menu, and then the  
ANY KEY ANSWER submenu.  
3. Select ON or OFF, and then press SELECT/  
.
You will hear a confirmation tone.  
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Beyond the Basics  
Using Your Phone  
Making a call  
1. Remove the handset from the  
charging cradle.  
2. Press /FLASH.  
3. Listen for the dial tone.  
4. Dial the number.  
OR  
From a  
cordless  
handset  
1. Remove the handset from the  
charging cradle.  
2. Dial the number.  
3. Press /FLASH.  
1. Remove the handset from the  
charging cradle.  
2. Press SPEAKER.  
3. Listen for the dial tone.  
4. Dial the number.  
OR  
From a  
handset  
speaker  
phone  
1. Remove the handset from the  
charging cradle.  
2. Dial the number.  
3. Press SPEAKER.  
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Beyond the Basics  
From  
1. Press SPEAKER.  
the base  
speaker  
phone  
2. Listen for the dial tone.  
3. Dial the number.  
Answering a call  
1. Pick up the handset. (If AutoTalk  
is on, the phone will answer when  
you remove the handset from the  
charging cradle.)  
From a  
cordless  
handset  
2. Press /FLASH. (If Any Key  
Answer is on, you can also press  
any key on the twelve-number  
keypad.)  
1. Pick up the handset. (If AutoTalk  
is on, the phone will answer when  
you remove the handset from the  
charging cradle.  
From a  
handset  
speaker  
phone  
2. Press SPEAKER.  
From  
Press SPEAKER.  
the base  
speaker  
phone  
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Beyond the Basics  
Hanging up  
From a  
cordless  
handset  
Press or return the handset to the  
cradle.  
From a  
handset  
speaker  
phone  
Press or return the handset to the  
cradle.  
From  
Press SPEAKER.  
the base  
speaker  
phone  
Making a Call from the Phonebook  
1. When the phone is in standby, press  
to open  
the phonebook.  
2. Move the cursor to select DIAL/EDIT, and then  
press SELECT/  
.
3. Find the phonebook entry you want to call (see  
Finding a Phonebook Entry on page 41).  
4. Press /FLASH or SPEAKER to dial the number.  
You can also press /FLASH or SPEAKER  
NOTE  
before you open the phonebook. When  
you come to the phone number you want  
to dial, press SELECT/  
on the handset.  
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Beyond the Basics  
Making a Call with Handset Speed Dial  
1. When the phone is in standby, press and hold  
one of the number keys (0 through 9) until the  
assigned phonebook entry appears in the display.  
2. Press /FLASH or SPEAKER to dial the number.  
Making a Call with Base Speed  
1. When the phone is in standby, press SPEAKER.  
2. Press MEMORY.  
3. Press a number key where the desired  
phone number is stored. The phone dials the  
programmed number.  
Switching to the Handset  
Speakerphone During a Call  
To switch a call to the speakerphone, press SPEAKER  
on the handset. To switch from speakerphone to a  
normal call, press SPEAKER.  
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Beyond the Basics  
Using Caller ID and Call  
Waiting  
If you subscribe to Caller ID from your phone  
company, your phone will show you the caller’s  
phone number and name (if available) whenever a  
call comes in. If you subscribe to both Call Waiting  
and Caller ID, the phone also shows you the name  
and the number of any call that comes in while you’re  
on the line.  
If your telephone provider supports seven-digit  
dialing, you can save your local area code so it  
does not display in the Caller ID list. See Seven-  
Digit Dialing on page 66 for more information.  
Using the Caller ID List  
You can store up to 100 Caller ID numbers in each  
handset. Your phone shares memory between your  
Phonebook and Caller ID entries. Once you reach  
your maximum phonebook entries of 100, Caller ID  
information will not be stored (but it will still display  
when the call comes in).  
To open the Caller ID list, press  
of the four-way key). The phone will show the total  
number of stored Caller ID records. Use and  
(on the right side  
to scroll through the list, or enter a letter on the  
keypad to jump to the first Caller ID name that starts  
with that letter.  
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Making a Call from a Caller ID Record  
1. When the phone is in standby, press  
to open  
the Caller ID list.  
2. Use  
and  
to find the Caller ID record you  
want to dial.  
3. To add (or delete) a “1” to the beginning of the  
displayed phone number, press */TONE/<.  
4. Press /FLASH or SPEAKER to dial the number.  
You can also press /FLASH or SPEAKER  
NOTE  
before you open the Caller ID list. When  
you come to the phone number you want  
to dial, press SELECT/  
on the handset.  
Deleting Caller ID Numbers  
To delete only one Caller ID number, go to the Caller  
ID list and select the number you want to delete.  
Press MENU/CLEAR. When the phone asks you to  
confirm, select YES.  
To delete all the Caller ID numbers, press  
and then  
MENU/CLEAR. Select YES when asked if you want  
to DELETE ALL. When you delete a Caller ID number,  
you delete it permanently.  
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Using Call Waiting  
If you have Call Waiting service and a second call  
comes in when you are on the phone, a call waiting  
tone will sound. Press /FLASH on the handset or  
FLASH on the base to accept the waiting call. There is  
a short pause, and then you will hear the new caller.  
To return to the original caller, press /FLASH or  
FLASH.  
You must subscribe through your  
NOTE  
telephone provider to receive Call Waiting  
services. Not all features are available in  
all areas.  
Using Call Waiting Deluxe  
Your handset gives you new options for Call Waiting  
Deluxe. At the touch of a button, you can place the  
caller on hold, send them to your voice mail service,  
or conference them into your current call. You must  
subscribe to both Call Waiting and Call Waiting  
Deluxe to use these features. Check with your  
telephone provider for details.  
1. When you receive a call waiting call, press  
MENU/CLEAR.  
2. Move the cursor to select CW Deluxe, and then  
press SELECT/  
.
3. Move the cursor or use the number keypad (1  
through 7) to select an option:  
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• Ask to Hold – A prerecorded message states  
that user will be available shortly, and the call  
is place on hold.  
• Tell Busy – A prerecorded message tells the  
caller you are busy, and the waiting call is  
disconnected.  
• Forward Call – The caller is sent to your voice  
mail box, if available.  
• Answer/Drop 1 – Disconnects the first call,  
and connects to the new caller.  
• Conference – Starts a conference call with  
your first and second callers.  
• Drop First/Drop Last – During a conference  
call, allows you to choose to drop the first or  
last caller.  
4. Press SELECT/ . A confirmation screen will  
appear, and the phone returns to the call.  
Redialing a Number  
You can quickly redial the last 3 numbers dialed on  
each handset or the last number dialed on the dual-  
keypad base.  
From the dual-keypad  
base  
From the handset  
1. Press SPEAKER.  
1. With the phone  
in standby, press  
REDIAL/PAUSE to  
open the redial list.  
2. Then press REDIAL/  
PAUSE.  
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From the dual-keypad  
base  
From the handset  
2. Use REDIAL/PAUSE  
or  
and  
to  
scroll through the  
redial list.  
3. When you find the  
number you want to  
dial, press /FLASH  
or SPEAKER.  
You can also redial the last number dialed  
on the handset by pressing /FLASH or  
SPEAKER, and then REDIAL/PAUSE.  
NOTE  
Deleting a Redial Record  
If you want to delete a phone number from the  
handset’s redial list, follow the steps below:  
1. With the phone in standby, press REDIAL/PAUSE.  
2. Use  
and  
to scroll through the redial list.  
3. When you find the redial number you want to  
delete, press MENU/CLEAR.  
4. Select YES, and press SELECT/  
or MENU/  
CLEAR. The redial number is deleted.  
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Adjusting the Ringer, Earpiece and  
Speaker Volume  
Adjusting the Ringer Volume  
You can choose from three ringer volume settings on  
the handset (off, low, and high) and four options (off,  
low, medium, and high) on the base. With the phone  
in standby, use  
or  
to adjust the ringer volume.  
Adjusting the Earpiece Volume  
You can choose from six volume levels for the  
earpiece. To adjust the earpiece volume while on a  
call, press  
(louder) or  
(softer).  
Adjusting the Speaker Volume  
Handset Speakerphone: You can choose from six  
volume levels for the handset speakerphone. To  
adjust the speaker volume while on a call, press  
(louder) or  
(softer).  
Base Speakerphone: You can choose from ten  
volume levels for the base speakerphone. To adjust  
the speaker volume while on a call, press  
(to  
louder) or  
(softer).  
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Adjusting the Audio Tone  
If you aren’t satisfied with the audio quality of your  
phone, you can adjust the Audio Tone of the earpiece  
during a call. Your phone gives you three audio tone  
options: low, natural and high; the default setting,  
Natural Tone, is recommended for hearing aid users.  
Audio tone adjustments only apply to the earpiece,  
not the speakerphone.  
To adjust the audio tone:  
1. With the phone in talk mode, press SELECT/  
to  
cycle through the three audio tone options.  
2. When the desired option appears on the display,  
stop.  
3. After two seconds, the displayed audio tone is  
set, and the display returns to normal.  
Using the Clarity Boost Feature  
If you encounter interference while using your phone,  
you can manually improve the sound by setting the  
clarity booster to on. This works only when the  
phone is in use, so while you are on a call:  
1. Press MENU/CLEAR.  
2. Move the cursor to CLARITY BOOST, and then  
SELECT/ . BOOST ON and B appear in the  
display.  
Use the same procedure to turn off clarity booster.  
BOOST OFF appears.  
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Finding a Lost Handset  
To locate a misplaced handset, press MUTE/PAGE on  
the base when the phone is in standby. All registered  
handsets will beep for 60 seconds, and PAGING  
appears on the handset display. To cancel paging,  
press MUTE/PAGE again or any key on the found  
handset.  
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Using Hold, Conference and  
Transfer  
Placing a Call on Hold  
To place a caller on hold, press INTCM/XFER on the  
handset or HOLD/INTCOM/XFER on the base. If you  
leave a caller on hold for more than ten seconds, the  
display will read, LINE ON HOLD.  
To return to the party on hold, press /FLASH or  
SPEAKER on a handset or SPEAKER on the base.  
• You can only place a caller on hold for 5  
NOTES  
minutes. Once 5 minutes have passed,  
the caller will be disconnected and the  
phone will return to standby.  
• While a call is on hold, Caller ID and Call  
Waiting can not be received.  
Conferencing  
If you have more than one handset, up to four  
people can participate in a conference call. A three-  
way conference call consists of an outside line and  
two stations. A four-way conference call consists  
of an outside line, the base speaker phone, and  
two handsets. You can easily join a call already in  
progress.  
From the handset, press /FLASH or SPEAKER to  
join the call. From the base, press SPEAKER. You  
can hang up normally; the other station will still be  
connected to the call.  
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Transferring a Call  
You can transfer a call from one station to another.  
From the base  
From the handset  
1. During a call, press  
HOLD/INTCOM/  
XFER.  
1. During a call, press  
INTCM/XFER.  
2. Use  
or  
to  
2. Press 1 through 4 to  
select the handset  
you want to talk with  
or press */TONE to  
page all stations.  
select the station you  
want to transfer the  
call to, then press  
SELECT/ . The call  
will automatically  
be placed on hold,  
and a paging  
tone sounds. To  
cancel the transfer,  
press /FLASH or  
SPEAKER.  
3. When another  
station accepts the  
transferred call, you  
will be disconnected.  
If you want to rejoin  
the call, press  
SPEAKER again.  
3. When another  
station accepts the  
transferred call, you  
will be disconnected.  
If you want to rejoin  
the call, press  
/FLASH again or  
SPEAKER.  
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Answering a Transferred Call  
When a station receives a call transfer, it sounds a  
paging tone; handsets also show the ID of the station  
that is paging. To accept the call transfer:  
1. To answer the page and speak to the transferring  
station, press /FLASH or INTCM/XFER on the  
handset. On the base, press SPEAKER or HOLD/  
INTCOM/XFER.  
2. To accept the call and speak to the caller, press  
/FLASH on the handset or SPEAKER on the base.  
3. When you accept the transferred call, the  
transferring station will be disconnected.  
Only the first station to answer the transfer page will  
be connected to the call. If the transfer page is not  
picked up within one minute, the operation will be  
canceled.  
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Using Special Features  
Do Not Disturb (All Calls)  
Do not disturb (DND) allows you to mute the ringer  
of all stations at once. With the phone in standby,  
press and hold DND on the base. You will hear a  
confirmation tone and the dnd LED illuminates. To  
cancel, press DND again. You can also mute the  
ringer tone while the phone is ringing by pressing  
DND on the base.  
If the answering system is off, it will  
automatically turn on when you activate  
NOTE  
DND. If you turn the answering system off  
while DND is on, DND automatically turns  
off along with the answering system.  
Muting the Ringer (One Call Only)  
While the phone is ringing, press on the handset or  
on the base to mute the ringer for this call. The  
phone will ring again on the next call. (The handset  
must be off the cradle to mute the ringer.)  
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Muting the Microphone  
Mute turns off the microphone so the caller can’t hear  
you. This only works while you are on a call.  
From the base  
From the handset  
1. Press MUTE/PAGE.  
The speaker LED  
blinks while muting  
is on.  
1. Press MENU/CLEAR.  
2. Move the cursor to  
select MUTE and  
then press SELECT/  
. MUTE ON and  
2. To cancel muting,  
press MUTE/PAGE  
again. The speaker  
LED stops blinking.  
appear in the display;  
.remains while  
muting is on.  
3. To cancel muting,  
repeat the procedure,  
MUTE OFF appears.  
Privacy Mode  
If you don’t want other stations to interrupt your call,  
turn on privacy mode. As long as your handset is in  
privacy mode, other stations can’t join your call or  
make any calls of their own: their displays will show  
UNAVAILABLE.  
1. While on a call, press MENU/CLEAR.  
2. Move the cursor to PRIVACY MODE, and then  
press SELECT/ . PRIVACY MODE ON and 2  
appear in the display for 2 seconds; the icon  
remains in the display as long as privacy mode is  
on.  
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To turn privacy mode off, repeat the procedure listed  
above.  
Seven-Digit Dialing  
If you can make a local call by dialing only 7 digits  
(instead of 10), you can program your local area code  
in your phone. Calls that come from within your area  
code will show only the 7-digit phone number; calls  
from outside your area code will show all 10 digits.  
To enter an area code, follow the steps below:  
1. Press MENU/CLEAR. Select the GLOBAL SETUP  
menu, and then the AREA CODE submenu.  
2. Use the number keypad (0 through 9) to enter a 3-  
digit area code. If an area code has already been  
stored, it appears in the display. Press MENU/  
CLEAR to delete the stored code, and then enter a  
new one.  
3. Press SELECT/ . You will hear a confirmation  
tone.  
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Using the DirectLink™ Communication  
Feature  
Using the DirectLink two-way communication  
feature, a pair of handsets can function as two-way  
radios. You must set both handsets to use DirectLink  
communication before they can call each other.  
Other handsets can be used while two handsets are  
using DirectLink communication; however, the two  
handsets using DirectLink communication are not  
able to make or receive calls until the operation is  
canceled.  
1. Press MENU/CLEAR and move the cursor to the  
DIRECTLINK MODE menu.  
2. Press SELECT/ . The display shows TO ENTER  
DIRECTLINK MODE PRESS [SELECT].  
3. Press SELECT/ . You will hear a confirmation  
tone, and DIRECTLINK MODE COMPLETE appears  
in the display.  
Making a DirectLink™ Call  
1. To call another handset with DirectLink  
communication, press /FLASH. The display  
shows TO DIRECTLINK A HANDSET PRESS [1-4].  
2. Press the number of the handset you want to  
call. If the handset is out of range or not set to  
DirectLink communication, the display shows  
UNAVAILABLE.  
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3. To answer a DirectLink call, press /FLASH. (If  
Any Key Answer is on you can also press any key  
on the twelve-key number pad.) To end the call,  
press .  
Exiting DirectLink™ Communication  
While the handset is using DirectLink communication,  
the display shows DIRECTLINK MODE; this means  
the handset cannot make or receive normal phone  
calls. To exit DirectLink communication and return  
to normal standby, simply return the handset to the  
cradle, or press MENU/CLEAR followed by SELECT/  
. DIRECTLINK MODE CANCEL appears in the  
display.  
Using the Intercom  
You can use the intercom to talk to another station  
without using the phone line.  
Making an Intercom Page  
From the base  
From the handset  
1. With the phone  
in standby, press  
HOLD/INTCOM/  
XFER.  
1. With the phone  
in standby, press  
INTCM/XFER.  
2. Use  
or  
to  
2. Press 1 through 4 to  
select the handset  
you want to talk with  
or press */TONE to  
page all stations.  
select the station  
you want to talk  
with, then press  
SELECT/ . Select  
ALL to page all other  
stations paged.  
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3. To cancel the  
3. To cancel the  
intercom page, press  
intercom page, press  
.
HOLD/INTCOM/  
XFER.  
Intercom paging will be canceled if any of  
the following things occur:  
NOTES  
- You receive an outside call or an  
intercom page while selecting the other  
handset.  
- You do not select a handset within 30  
seconds.  
- The other party does not answer the  
page within one minute.  
- The other party is busy.  
- The other party is out of range  
(UNAVAILABLE appears in the display).  
Answering an Intercom Page  
When the intercom page tone sounds, the display will  
show the ID of the station that is paging.  
1. From the handset, press /FLASH or INTCM/  
XFER. If AutoTalk is on, the handset will  
automatically answer the page when you remove  
the handset from the cradle.  
2. From the base, press HOLD/INTCOM/XFER or  
SPEAKER.  
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3. To hang up an intercom page from the handset,  
press . To hang up an intercom page from the  
base, press HOLD/INTCOM/XFER.  
Room/Baby Monitor  
This feature allows you to monitor sounds in  
another room. Place a station in the room you wish  
to monitor; it will function as a microphone. Any  
handset can be set to function as a remote speaker,  
allowing you to monitor sounds in the room.  
1. Press MENU/CLEAR and enter the ROOM  
MONITOR menu. TO ROOM MONITOR appears in  
the display.  
2. Use  
or  
to select the station you want to  
monitor.  
3. Press SELECT/ . ROOM MONITOR appears, and  
you hear sounds in the room where the station is  
installed.  
4. To turn off the room monitor, press or return the  
handset to the cradle.  
• This feature only works when handsets  
are within the range of the base.  
NOTES  
• If the other party is out of range,  
UNAVAILABLE appears in the display,  
and the operation will be canceled.  
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• While a pair of handsets is in Room/  
NOTES  
Baby Monitoring, they cannot be used  
to make or receive calls. Other handsets  
can still make and receive calls.  
• You cannot listen from the base; the  
base can only function as a microphone.  
Tone Dialing Switch Over  
If your phone is set to pulse dialing, you can switch  
to tone dialing after the call connects. This feature is  
useful when you need tone dialing to use automated  
menu systems, such as telephone bank tellers,  
telephone prescription refills, customer support  
menus, etc.  
1. Make your call normally.  
2. Once your call connects, press */TONE/< on the  
handset or */TONE on the base.  
3. Any digits you enter from then on will be sent  
with tone dialing. When this particular call ends,  
the phone automatically returns to pulse dialing.  
See Changing the Dial Mode on page 32 for  
instructions on setting your phone for pulse or tone  
dialing.  
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Traveling Out of Range  
During a call, if you move your handset too far from  
your base, noise may increase. If you exceed the  
range limit of the base, the handset will beep, display  
OUT OF RANGE, and then go to standby. The base  
will maintain connection with your handset up to 30  
seconds . If you want to pick up the call again, move  
the handset back within range of the base within 30  
seconds, and press /FLASH or SPEAKER.  
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Setting Up the Answering  
System  
Your phone has a built-in answering system that  
answers and records incoming calls. You can also  
use your answering system to record a conversation  
or leave a voice memo.  
Features  
• Digital Tapeless  
Recording  
• Up to 12 Minutes of  
Recording Time  
• Call ScreeningPersonal  
or Pre-recorded  
• Remote Message  
Retrieval  
• Toll Saver  
• Conversation  
Recording  
• Voice Memo  
• Message Alert  
• Hands Free Speaker  
Phone at Base  
• Records Up to 59  
messages  
Outgoing Messages  
• Voice Prompts for  
Menu Setup (English,  
Spanish, or French)  
• Day and Time  
Announcement  
Digital Tapeless Recording allows you to quickly  
review, save, or delete the messages you choose.  
You will never have to worry about a tape wearing  
out, jamming, or resetting improperly.  
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Voice Prompts  
You can set up your answering system’s primary  
features from the base with voice prompt  
instructions. The following seven items may be set  
up using the voice prompts: Time, Security Code,  
Ring Time, Record Time, Message Alert, Language,  
and Call Screening.  
Using the Answering System Interface  
Base operation  
When the phone is in standby, press MENU/CLOCK  
to scroll through the answering system setup  
menu options. Each menu option has voice prompt  
instructions; you can press the next key at any time  
during the instructions. After the last option, call  
screening, the system returns to standby if you press  
MENU/CLOCK. You can exit the system at any time  
by pressing  
. If you receive a call or a handset  
makes a call while you are in the setup menus, the  
operation is cancelled.  
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Handset operation  
You can use your handset to operate your answering  
system from anywhere in your home. When the  
phone is in standby, press SELECT/  
on the  
handset to access the answering system. REMOTE  
ANSWERING MACHINE OPERATION appears on  
the handset display, and the system announces the  
number of new and old messages. Keep the following  
things in mind when you use your handset to access  
your answering system:  
• You can enter a command at any time during  
announcements.  
After the first announcement, you have 30  
seconds to enter your first command before  
the system returns to standby.  
• If you receive a call, the remote operation is  
cancelled.  
• If another station makes a call, the remote  
operation is cancelled.  
• During the remote operation “ - -“ appears on  
the base.  
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Selecting the Language  
You can select the language (English, French, and  
Spanish) of your answering system announcements.  
The default system language is English.  
From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
six times.  
Select ANSW.  
SETUP, and then  
the LANGUAGE  
submenu.  
2. The current setting  
(“E” English, “F”  
French, or “S”  
Spanish) appears on 2. Move the cursor to  
the base, and it is  
announced (“English”  
English, “Français”  
French, or “Español”  
Spanish).  
choose ENGLISH,  
FRANÇAIS (French),  
or ESPAÑOL  
(Spanish).  
3. Press SELECT/  
. You will hear a  
3. Press /select or  
/select to select  
the language.  
confirmation tone.  
4. Press SET. A  
confirmation tone  
sounds, and the  
system announces  
the new setting in the  
selected language.  
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Setting the Number of Rings  
The ring time setting allows you to set the number of  
rings the caller hears before your answering system  
plays the outgoing message. You can set the ring  
time to answer after two, four, or six rings. If you  
enable the Toll Saver (TS) setting, the answering  
system picks up after two rings if you have new  
messages, and after four rings if there are none. This  
way, if you make a long distance call to check your  
messages, you can hang up after the second ring to  
avoid long distance billing charges.  
From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
three times. The base  
displays the current  
number of rings (2, 4,  
6, or TS for toll saver)  
and announces the  
setting.  
Select the ANSW.  
SETUP menu, and  
then the RING TIME  
submenu.  
2. Move the cursor to  
select a ring time  
(TOLL SAVER, 2  
TIMES, 4 TIMES, or 6  
TIMES).  
2. Press /select or  
/select until the  
desired ring time  
appears.  
3. Press SELECT/  
.
3. Press SET. A  
confirmation tone  
sounds, and the  
system announces  
the new ring time.  
You will hear a  
confirmation tone.  
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Setting the Day & Time  
If you do not set the clock on your answering system,  
your messages may not have the correct time and  
day stamp. You can set the day and time from the  
handset or the base.  
From the base  
From the handset  
1. Press MENU/CLOCK. 1. Press MENU/CLEAR.  
2. Press /select  
or /select until  
the correct day  
is announced  
2. Move the cursor to  
GLOBAL SETUP and  
press SELECT/  
.
3. Move the cursor  
and the message  
counter shows  
the corresponding  
number (1 for  
Sunday, 2 for  
Monday, etc.).  
to DAY & TIME and  
press SELECT/  
.
4. Use and  
to  
select the correct  
day, and press  
SELECT/  
.
3. Press SET to select  
5. Use and  
to  
the day.  
select the correct  
hour, and press  
4. Press /select or  
/select until you  
SELECT/  
6. Use and  
to select the  
.
hear the correct hour  
setting. The numbers  
1 through 12 appear  
on the base as each  
hour is announced.  
correct number of  
minutes, and press  
SELECT/  
.
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From the base  
From the handset  
7. Use and  
5. Press SET to select  
the hour.  
to select AM or  
PM, and press  
SELECT/ . You  
hear a confirmation  
tone.  
6. Press /select or  
/select until you  
hear the correct  
minute setting. The  
numbers 00 through  
59 appears on the  
base as each minute  
is announced.  
7. Press SET to select  
the minute.  
8. Press /select or  
/select until you  
hear the correct AM  
or PM setting. The  
message counter  
displays A or P.  
9. Press SET to select  
the AM/PM setting.  
A confirmation tone  
sounds, and the  
day and time are  
announced for your  
review.  
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Beyond the Basics  
Recording a Personal Greeting  
Your answering system comes with a pre-recorded  
outgoing message or greeting that plays when you  
receive a call: “Hello, no one is available to take your  
call. Please leave a message after the tone.” You can  
record your own personal outgoing greeting. Your  
recorded greeting must be between two seconds and  
thirty seconds long.  
From the base  
From the handset  
1. Press and hold  
1. Press SELECT/  
The system  
.
GREET.  
announces the  
2. The system  
number of new and  
old messages (or  
“Answering system is  
off.”).  
announces, “Record  
greeting.” Begin  
recording after the  
announcement.  
2. Press 8 at any  
time during the  
announcement.  
3. The message counter  
displays “- -”, then  
begins to count  
down.  
3. The system  
announces, “Record  
greeting.” Begin  
recording after the  
announcement.  
4. When you finish  
recording, press  
GREET, SET, or  
You will hear a  
confirmation tone  
and playback of your  
recorded greeting.  
.
4. The message counter  
on the base displays  
“- -.”  
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From the base  
From the handset  
5. When you finish  
recording, press /5  
or 8. You will hear  
a confirmation tone  
and playback of your  
recorded greeting.  
Selecting a Greeting  
Once you have recorded a personal greeting, the  
phone automatically switches to your personal  
greeting. You can also switch back and forth between  
the pre-recorded greeting and your own greeting at  
any time from the base:  
1. With the phone in standby, press GREET. The  
system plays the current greeting.  
2. To keep this greeting, do nothing.  
3. To switch to the other greeting, press GREET  
while the system is playing the current greeting.  
4. Each time you press GREET, the system switches  
between the pre-recorded and the personal  
greeting. The last greeting you hear is used as the  
current greeting.  
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Deleting Your Personal Greeting  
You can delete your personal greeting from the base.  
You cannot delete the pre-recorded greeting.  
1. With the phone in standby, press GREET.  
2. While the personal greeting is playing, press  
.
3. The system announces “Greeting has been  
deleted,” and switches back to the pre-recorded  
greeting.  
Setting the Record Time (or Announce  
Only)  
You can choose how long callers have to record a  
message. Set the record time to “1 minute” or “4  
minutes” to limit the time for incoming messages.  
If you set the record time to “Announce only,” the  
answering system answers the call but prevents  
callers from leaving a message.  
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From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
four times. The base  
displays the current  
number of rings  
recording time (1  
minute, 4 minutes, or  
A for announce only)  
and announces the  
setting.  
Select the ANSW.  
SETUP menu, and  
then the RECORD  
TIME submenu.  
2. Move the cursor  
to select RECORD  
TIME (1 MINUTE,  
4 MINUTES, or  
2. Press /select or  
/select until the  
ANNOUNCE ONLY).  
3. Press SELECT/  
.
desired message  
record time appears.  
You will hear a  
confirmation tone.  
3. Press SET to select  
the new recording  
time. A confirmation  
tone sounds, and the  
system announces  
the new record time.  
While your answering system is set to Announce  
Only, the message counter LED on the base displays  
“A.” If you are using the prerecorded greeting, the  
system automatically switches to the following  
message: “Hello, no one is available to take your  
call. Please call again.” If you are using a personal  
greeting, the system continues to use that greeting.  
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Activating the Message Alert  
The message alert feature sounds a short alert  
tone every 15 seconds whenever you have a new  
message. To turn on the message alert:  
From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
five times. The  
Select the ANSW.  
SETUP menu, and  
then the MESSAGE  
ALERT submenu.  
current setting (ON  
or OFF) appears on  
the base and it is  
announced.  
2. Move the cursor to  
select ON or OFF.  
2. Press /select or  
/select to choose  
ON or OFF.  
3. Press SELECT/  
.
You will hear a  
3. Press SET. A  
confirmation tone  
sounds, and the  
system announces  
the new setting.  
When the first new  
message is received,  
the alert tone will  
begin to sound.  
confirmation tone.  
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Activating Call Screening  
Your phone allows you to listen to callers leaving you  
a message. This call screen feature can be turned on  
or off.  
From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
seven times. The  
Select the ANSW.  
SETUP menu and  
then the CALL  
current call screen  
setting (ON or OFF)  
appears on the base.  
SCREEN submenu.  
2. Press /select or  
/select to choose  
ON or OFF.  
2. Move the cursor to  
select ON or OFF.  
3. Press SELECT/  
.
3. Press SET. A  
confirmation tone  
sounds, and the  
system announces  
the new setting.  
You will hear a  
confirmation tone.  
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Setting a Security Code or Personal  
Identification Number (PIN)  
To play your messages from a remote location,  
you will need to enter a two-digit security code or  
Personal Identification Number (PIN). The default  
security code is 80.  
From the base  
From the handset  
1. Press MENU/CLOCK 1. Press MENU/CLEAR.  
twice. The current  
security code  
appears on the base  
and it is announced.  
Select the ANSW.  
SETUP menu, and  
then the SECURITY  
CODE submenu.  
2. Press /select or  
/select until the  
desired number  
appears. Press and  
hold /select or  
/select to quickly  
scroll through the  
numbers on the  
display.  
2. Use the number  
keypad (0 through 9)  
to enter a two-digit  
security code (01-99).  
3. Press SELECT/  
.
You will hear a  
confirmation tone.  
3. Press SET to select  
the security code. A  
confirmation tone  
sounds; the system  
announces the new  
security code.  
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Using the Answering System  
Turning Your Answering System On and Off  
From the base  
From the handset  
1. With the phone 1. With the phone  
in standby, press  
in standby,  
press SELECT/  
. REMOTE  
ANSWERING  
MACHINE  
OPERATION  
appears on the  
display, and  
the answering  
system  
announces  
the number of  
new and old  
messages.  
on/off.  
2. The system  
announces  
“Answering  
System is on”  
and plays the  
current greeting.  
3. The message  
counter displays  
the number  
Turning  
On  
of messages  
stored in  
memory. If the  
counter flashes,  
then you have  
new messages  
waiting.  
2. Press 6 at any  
time during the  
announcement.  
3. The system  
announces  
“Answering  
System is on”  
and plays the  
current greeting  
message.  
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From the base  
From the handset  
1. With the phone 1. With the phone  
in standby, press  
in standby, press  
on/off.  
SELECT/  
.
REMOTE  
ANSWERING  
MACHINE  
2. The phone  
announces  
“Answering  
System is off.”  
OPERATION  
appears on the  
display, and  
the answering  
system  
announces  
the number of  
new and old  
messages.  
3. The message  
counter LED  
is no longer  
Turning  
Off  
illuminated.  
2. Press 9 at any  
time during the  
announcement.  
The system  
announces  
“Answering  
System is off.”  
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Reviewing Messages  
The base message counter displays the number  
of messages stored in memory. When you have  
new messages, the message counter and the new  
message LED on the handset flash. The answering  
system plays your new messages first. After you  
listen to all of your new messages, you can then play  
your old messages. You can review your messages  
from the base or from the handset:  
From the base  
Press . The  
From the handset  
Press SELECT/  
The system  
.
system announces  
the number of new  
and old messages.  
It announces  
announces the  
number of new  
and old messages.  
Press /2 to play  
your messages.  
After playing the  
message, the  
system announces  
the day and time  
that message was  
received.  
the message  
Playing  
messages  
number, plays the  
message, then  
announces the day  
and time it was  
received.  
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From the base  
From the handset  
Press /select  
once to go to the  
beginning of the  
Press /1 once  
to go to the  
beginning of the  
current message. current message.  
Press /select  
Press /1  
repeatedly to go  
Repeating repeatedly to go  
a message back to a previous back to a previous  
message. Press  
and hold /select  
to rewind through  
the current  
message.  
message.  
Press /select  
to go to the  
Press /3 to go  
to the beginning of  
the next message.  
beginning of the  
next message.  
Press and hold  
/select to fast  
forward through  
the current  
Skipping  
a message  
message.  
While a message  
is playing, press  
. The message  
is permanently  
deleted.  
While a message  
is playing, press  
/4. The message  
is permanently  
deleted.  
Deleting a  
message  
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From the base  
From the handset  
While the phone  
is in standby,  
Not available  
press . When  
the system asks  
you to confirm,  
Deleting  
all  
messages press again.  
All messages  
are permanently  
deleted.  
Press /5 to stop  
the message  
playback. Press  
to exit the system  
and return to  
standby.  
Press  
to  
Ending  
the  
message  
review  
stop the message  
playback and  
return to standby.  
Screening Calls  
If you activate the call screening feature, you can  
listen to callers leaving a message without answering  
the phone (see Activating Call Screening on page 85).  
You can always hear callers from the base speaker. To  
screen an incoming call from the handset:  
• Press SELECT/  
when the system is  
answering. If another handset is screening a  
call, you will hear a beep and you will not be  
able to screen the call.  
• To answer the call, press /FLASH.  
• To stop screening the call, press .  
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Recording a Conversation  
You can record a conversation between two seconds  
and ten minutes long from the handset or the base.  
These recorded conversations are treated just like  
regular messages. When the answering system is full,  
FL will appear on the base LCD and recording will  
be terminated. You can not record three-way calls or  
intercom conversations.  
From the base  
From the handset  
1. During a  
conversation,  
press and hold  
MEMO/CALL  
REC.  
1. During a  
conversation,  
press MENU/  
CLEAR.  
2. Move the  
2. The message  
counter LED  
flashes “- -”. A  
confirmation  
tone that can  
be heard by  
both parties  
sounds during  
recording.  
cursor to select  
CALL RECORD,  
and then press  
Starting a  
recording  
SELECT/  
.
3. RECORDING A  
CALL appears  
on the display.  
A confirmation  
tone that can  
be heard by  
both parties  
sounds during  
recording.  
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From the base  
From the handset  
1. Press MEMO/ 1. Press MENU/  
CALL REC, or  
CLEAR.  
.
2. Move the  
2. You will hear  
a confirmation  
tone, and  
cursor to select  
CALL RECORD,  
and then press  
Stopping  
a
recording  
the message  
counter LED  
stops flashing.  
SELECT/  
.
3. STOP  
RECORDING  
appears on  
the display,  
and you hear  
a confirmation  
tone.  
Every state has different regulations  
governing the recording of conversations  
over the telephone. Make sure to check  
your local, state and federal laws  
NOTE  
before using this product to record  
any telephone conversation in order to  
determine that your use is in compliance  
with such laws or guidelines.  
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Recording a Voice Memo  
The voice memo feature allows you to record  
messages that are between two seconds and four  
minutes long. You might want to use this feature  
to leave messages for other members of your  
household instead of written notes.  
From the base  
From the handset  
1. With the phone 1. With the phone  
in standby,  
in standby,  
press and hold  
MEMO/CALL  
REC until you  
hear a beep.  
press SELECT/  
.
2. REMOTE  
ANSWERING  
MACHINE  
2. The system  
announces  
“Record memo  
message.”  
Starting  
a memo  
OPERATION  
appears on the  
display, and  
the answering  
system  
announces  
the number of  
new and old  
messages.  
Begin your  
message  
after this  
announcement.  
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From the base  
From the handset  
3. While you are  
recording,  
3. Press 7.  
The system  
announces  
“Record memo  
message.”  
Begin your  
message  
the message  
counter LED  
flashes “- -”.  
Starting  
a memo  
after this  
announcement.  
1. Press MEMO/  
CALL REC,  
1. Press /5 or  
7. You hear a  
confirmation  
tone, and the  
system waits  
for your next  
command.  
, or SET.  
2. You hear a  
confirmation  
tone, and the  
system returns  
to standby.  
Stopping  
a memo  
2. Press /2  
to hear the  
message you  
just recorded  
or to exit  
the system  
and return to  
standby.  
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Turning Off the Message Alert Tone  
When all new messages are played back, the  
message alert tone will automatically deactivate. The  
tone will not deactivate until all new messages are  
played back. To quickly turn off the tone, press any  
key on the base.  
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Operating the Answering  
System While You Are Away  
from Home  
You can access your answering system while you  
are away from home to check, play, and delete  
messages, or even record a new greeting message or  
turn your answering system on and off.  
To operate from a remote location, use any touch-  
tone telephone, and follow these steps:  
1. Call your telephone number and wait for the  
system to answer. If the answering system is off,  
it will answer after about 10 rings and sounds a  
series of beeps.  
2. During the greeting or the beeps (if answering  
system is off), press 0 and enter your security  
code/PIN within two seconds (see Setting a  
Security Code or Personal Identification Number  
(PIN) on page 86).  
3. The answering system announces the current  
time and the number of messages stored in  
memory. You hear “To play incoming messages,  
press zero-two. For help, press one-zero”  
followed by a beep.  
4. Enter a remote command from the chart below.  
You have 15 seconds to enter the first command;  
after the first command, you have two seconds to  
enter each command.  
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Command Function  
Command Function  
0 then 1  
Repeat a  
message*  
0 then 6  
Answering  
system on  
0 then 2  
Play  
incoming  
messages  
0 then 7  
Memo  
record  
start/stop  
0 then 3  
Skip a  
message  
0 then 8  
Greeting  
message  
record  
start/stop  
0 then 4  
Delete a  
message  
0 then 9  
Answering  
system off  
0 then 5  
Stop  
operation  
1 then 0  
Help  
* If you press 0 then 1 in the first four seconds  
of a message, the system skips to the previous  
message. If you press 0 then 1 after the first  
four seconds of a message, the system repeats  
the current message.  
5. When you finish, you will hear intermittent beeps  
indicating that the system is in the command  
waiting mode. Enter another command from the  
chart within two seconds.  
6. Hang up to exit the system. The answering  
system automatically returns to its normal  
standby setting.  
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Troubleshooting  
If your phone is not performing to your expectations,  
please try these simple steps first.  
Symptom  
Suggestion  
• Make sure the AC adapter is  
plugged into the base or the  
charger (if you have more  
than one handset) and wall  
outlet.  
• Make sure the handset is  
properly seated in the cradle.  
• Make sure the charging  
contacts on the handset are  
clean.  
The charge LED  
won’t illuminate  
when the handset  
is placed in the  
cradle.  
• Move the handset and/or  
base away from metal objects  
or appliances and try again.  
• Make sure that you are not  
too far from the base.  
The audio sounds  
weak.  
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Symptom  
Suggestion  
• Make sure that you are not  
too far from the base.  
• Make sure the line is not  
in use. If an outside call is  
already using a line, you  
cannot use that line to make  
another outside call.  
• Check both ends of the base  
telephone line cord.  
• Make sure the AC adapter is  
plugged into the base and  
wall outlet.  
Can’t make or  
receive calls.  
• Disconnect the AC adapter  
and reconnect.  
• De-register the handset (see  
“De-register the Handset  
(Handset Only)” on page 36)  
and register the handset (see  
“Register the Handset to the  
Base” on page 36).  
• Keep the handset away from  
microwave ovens, computers,  
remote control toys, wireless  
microphones, alarm systems,  
intercoms, room monitors,  
fluorescent lights, and  
Severe noise  
interference.  
electrical appliances.  
• Move to another location  
or turn off the source of  
interference.  
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Symptom  
Suggestion  
• The call was placed through a  
switchboard.  
• Call your telephone provider  
to verify your Caller ID service  
is current. There may be a  
problem with your Caller ID  
service.  
The Caller ID does  
not display.  
• Make sure that you are not  
too far from the base.  
• Charge the battery in the  
handset for 15 to 20 hours by  
placing the handset on the  
base or charging cradle.  
• De-register the handset (see  
“De-register the Handset  
(Handset Only)” on page 36)  
and register the handset (see  
“Register the Handset to the  
Base” on page 36).  
The handset  
doesn’t ring or  
receive a page.  
• Charge the battery pack in the  
handset for 15 to 20 hours.  
• De-register the handset (see  
“De-register the Handset  
(Handset Only)” on page 36)  
and register the handset (see  
“Register the Handset to the  
Base” on page 36).  
You cannot  
register the  
handset at the  
base.  
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Symptom  
Suggestion  
• De-register the handset (see  
“De-register the Handset ”  
on page 36) and register the  
handset (see “Register the  
Handset to the Base” on page  
36).  
The handset  
doesn’t  
communicate with • De-register the handset (see  
other handsets.  
“De-register the Handset  
(Handset Only)” on page 36)  
and register the handset (see  
“Register the Handset to the  
Base” on page 36).  
• Make sure there are not two  
handsets already using the  
conference feature.  
• Make sure that another  
handset is not in privacy  
mode.  
An extra handset  
can’t join the  
conversation.  
• Make sure to place the  
handset(s) within the range of  
the base.  
Room Monitor  
does not work.  
• Make sure the base is  
plugged in.  
• Make sure that the answering  
system is turned on.  
• Make sure that the message  
record time is not set to  
announce only.  
The answering  
system does not  
work.  
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Symptom  
Suggestion  
• Make sure you have set the  
time (see Setting the Day and  
Time on page 33).  
Time stamp  
cannot be heard.  
• Incoming messages may be  
too long. Ask callers to leave  
a brief message.  
• The memory may be full.  
Delete some or all of the  
saved messages.  
Messages are  
incomplete.  
There is no  
sound on the  
• Adjust the speaker volume on  
the base or handset.  
base or handset  
speaker during  
call monitoring or  
message review.  
• Make sure the call screen  
feature is set to on.  
• Make sure you are using the  
correct PIN number.  
Cannot access  
answering system  
from a remote  
phone.  
• Make sure that the touch-  
tone phone you’re using can  
transmit the tone for at least  
two seconds. If it cannot, try  
using a different touchtone  
phone.  
If you still have problems, disconnect the phone. If  
other phones on the same line work properly, the  
fault is in this phone or its installation. If you cannot  
find the problem, take the phone to your local  
RadioShack store for assistance.  
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Glossary  
Accessory Handset — This phone system is expandable:  
one base supports a total of four handsets. The  
accessory handset is a handset that is compatible with  
this model.  
Base — The main part of the phone that connects to your  
phone line and lets you make and receive calls.  
CID — Caller ID is available from your telephone provider.  
With this service, you can see the name and number of  
incoming callers.  
CW Deluxe or Call Waiting Deluxe — Call Waiting Deluxe  
is offered by your telephone provider. This service gives  
you different options when you have a waiting call.  
CID/CW or CIDCW — Caller ID on Call Waiting is available  
from your telephone provider. With this service, you can  
see incoming caller information while on another call.  
Charger — A cradle that comes with an accessory handset  
and charges the handset battery. It connects to power  
but does not connect to a phone line.  
DirectLinkTM — If you have accessory handsets on your  
system, you can use two handsets as 2-way radios.  
Global Settings — Apply to registered handsets and the  
base. If you change something under the global menu,  
you change it for all registered handsets and the base.  
Only one handset can change global settings at a time,  
and the phone must be in standby.  
Standby — The handset is not in use. If it is off the cradle,  
no line has been activated. No dial tone is present.  
Station — Any handset or the base.  
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Beyond the Basics  
Talk — A telephone line has been activated on the handset  
or the base, enabling a dial tone.  
105  
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Beyond the Basics  
Index  
106  
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Beyond the Basics  
107  
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Beyond the Basics  
Care  
Keep the phone dry; if it gets wet, wipe it dry  
immediately. Use and store the phone only in “room”  
temperature environments. Handle the phone  
carefully; do not drop it. Keep the phone away  
from dust and dirt, and wipe it with a damp cloth  
occasionally to keep it looking new.  
Service and Repair  
If your phone is not performing as it should, take  
it to your local RadioShack store for assistance.  
To locate your nearest RadioShack, use the store  
locator feature on RadioShack’s website (www.  
radioshack.com), or call 1-800-The Shack (843-7422)  
and follow the menu options. Modifying or tampering  
with the phone’s internal components can cause a  
malfunction and might invalidate its warranty and  
void your FCC authorization to operate it.  
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Beyond the Basics  
Appendix: Handset-Base  
Registration  
When you register the handset with the base, unique  
data is written on both the base and the handset. The  
handset registered to one base unit cannot be used  
with another base unit unless the registration data is  
“deregistered” with the original base unit. This means  
the handset must be within the range of the original  
base unit to de-register. If for any reason the original  
base unit is not within the range (or the registration  
data in the original base unit is erased), “Out of  
Range” error takes place and you cannot de-register  
the handset.  
Should you encounter this trouble, follow these steps  
to deregister the handset.  
1. Press and hold and #/> for at least 5 seconds.  
2. Move the cursor to select REPLACING BASE and  
then press SELECT/ . REPLACE BASE appears.  
3. Move the cursor to select YES, and then press  
SELECT/ . You will hear a confirmation tone,  
and the handset deletes its own base information  
without contacting the base. The handset  
displays MODELS VARY! CHARGE HANDSET ON  
THE BASE FOR REGISTRATION OR REFER TO  
OWNER’S MANUAL.  
4. Register the handset to the new base (see  
Registering Accessory Handsets on page 36).  
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Beyond the Basics  
If you have trouble in de-registration, take your base  
and handset (including extra handset(s) if you have)  
to your local RadioShack or call 1-800-The Shack  
(843-7422) for assistance.  
Also, when you request repair or service, please be  
sure to bring in the entire system (including extra  
handset if used) so we can keep your registration  
data intact.  
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This product is warranted by RadioShack against manufacturing defects in  
material and workmanship under normal use for one (1) year from the date of  
purchase from RadioShack company-owned stores and authorized RadioShack  
franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO  
EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY  
OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH  
RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY  
BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH  
OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING  
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT  
OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF  
RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or  
the exclusion or limitation of incidental or consequential damages, so the above  
limitations or exclusions may not apply to you. In the event of a product defect  
during the warranty period, take the product and the RadioShack sales receipt as  
proof of purchase date to any RadioShack store. RadioShack will, at its option, unless  
otherwise provided by law: (a) correct the defect by product repair without charge for  
parts and labor; (b) replace the product with one of the same or similar design; or (c)  
refund the purchase price. All replaced parts and products, and products on which a  
refund is made, become the property of RadioShack. New or reconditioned parts and  
products may be used in the performance of warranty service. Repaired or replaced  
parts and products are warranted for the remainder of the original warranty period.  
You will be charged for repair or replacement of the product made after the expiration  
of the warranty period. This warranty does not cover: (a) damage or failure caused by  
or attributable to acts of God, abuse, accident, misuse, improper or abnormal usage,  
failure to follow instructions, improper installation or maintenance, alteration, lightning  
or other incidence of excess voltage or current; (b) any repairs other than those  
provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses  
or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or  
(f) costs of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state.  
RadioShack Customer Relations, 300 RadioShack Circle, Fort Worth, TX 76102-1964  
Printed in China  
43-5829  
03A06  
UPZZ01410BZ(0)  
©2006. RadioShack Corporation.  
All rights reserved. RadioShack and RadioShack.com are  
trademarks used by RadioShack Corporation.  
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