WW10H9*****
WW90H9*****
Washing Machine
User manual
Imagine the possibilities
Thank you for purchasing this Samsung product.
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Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read this
manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety
instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate
the extensive features and functions of your new appliance. Please store the manual in a safe
location close to the appliance for future reference. Use this appliance only for its intended purpose
as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service centre or
Important safety symbols
What the icons and signs in this user manual mean:
WARNING: Hazards or unsafe practices that may result in severe personal injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in personal injury and/or
property damage.
NOTE
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Do not let children (or pets) play in or on your washing machine. The
washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
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CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit that
is regularly switched on and off by the utility.
WARNING: Critical installation WARNINGS
The installation of this appliance must be performed by a qualified technician or service company.
•
Failure to do so may result in electric shock, fire, an explosion, problems with the product, or
injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for
this appliance only. Never use an extension cord.
•
Sharing a wall socket with other appliances using a power strip or extending the power cord
may result in electric shock or fire.
•
Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact
points using a dry cloth on a regular basis.
•
•
Unplug the power plug and clean it with a dry cloth.
Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
•
If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
If a child places a bag over its head, it may suffocate.
•
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
•
•
This may result in electric shock, fire, an explosion, or problems with the product.
Never plug the power cord into a socket that is not grounded correctly and make sure that it is
in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
•
Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
This may result in electric shock or fire.
•
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Do not use an electric transformer.
This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
This may result in electric shock or fire.
•
•
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert
the power cord between objects, or push the power cord into the space behind the appliance.
•
This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
•
•
Unplug the power plug by holding the plug.
Failure to do so may result in electric shock or fire.
CAUTION: Installation CAUTIONS
This appliance should be positioned in such a way that the power plug is easily accessible.
Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
•
•
Failure to do so may result in abnormal vibrations, movement, noise, or problems with the
product.
WARNING: Critical usage WARNINGS
If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
•
•
Do not touch the power plug with wet hands.
Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
•
Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
•
•
Do not use a ventilating fan.
A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
•
If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
•
This may result in electric shock, fire, or an explosion.
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Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
•
Water flowing out of the washing machine may result in burns or cause the floor to be slippery.
This may result in injury.
•
Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
This may result in injury.
Do not touch the power plug with wet hands.
This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
•
•
•
Plugging the power plug into the wall socket again may cause a spark and result in electric
shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
•
This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
This may result in injury.
•
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it
straight out of the outlet.
•
Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
•
•
•
Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
•
Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
•
Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you nearest
Samsung Customer Service.
•
This may result in electric shock or fire.
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CAUTION: Usage CAUTIONS
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
•
Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
If the glass is broken, it may result in injury.
•
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
•
The air pressure in the water supply hose or the water pipe may damage a product part or
result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
•
If the washing machine is used when it is flooded because of a draining problem, it may result
in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in
the door.
•
If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
•
Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
•
If a foreign substance is caught in the door or the door is not completely closed, it may cause a
water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there
is no water leak before using the product.
•
If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product
will not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
•
This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
•
As well as being harmful to humans, this may result in electric shock, fire or problems with the
product.
Do not place objects that generate electromagnetic fields near the washing machine.
This may result in injury due to a malfunction.
•
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Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
This may result in burns or injury.
•
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits,
and bicycle, motor cycle and car covers, etc.
•
Do not wash thick or hard mats even if the washing machine mark is on the care label. This
may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal
vibrations.
•
Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off
and stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
This may result in burns.
Do not insert your hand into the detergent drawer.
This may result in injury as your hand may be caught by the detergent input device.
•
•
•
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
•
This may result in damage to the washing machine, or injury and death in the case of pets due
to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
This may result in electric shock or injury.
•
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
•
This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of
time.
•
•
This may cause the drum to rust.
If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by
dry cleaning detergent.
•
This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
•
•
If it hardens and accumulates inside the washing machine, it may result in problems with the
product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
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•
Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
•
•
Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
•
This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
•
Failure to do so may result in injury.
WARNING: Critical cleaning WARNINGS
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
•
This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
Failure to do so may result in electric shock or fire.
•
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of
with other household waste at the end of their working life. To prevent possible harm
to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product,
or their local government office, for details of where and how they can take these items
for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of
the purchase contract. This product and its electronic accessories should not be mixed
with other commercial wastes for disposal.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to
prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the
washing machine or the parts, contact a local Samsung customer centre or the retailer.
1
1
2
3
4
5
6
7
8
9
Start button
Power button
Control screen
Door
3
2
5
6
4
8
Drum
Auto Dispense unit
Levelling feet
Debris filter
7
9
Emergency drain tube
10 Filter cover
10
Spanner
Bolt caps
Hose guide
Cold water supply hose
Hot water supply hose
Aqua pebble set
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water supply hose: Applicable models only.
Aqua pebble set: 200 ml and 100 ml (MAX).
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Installation requirements
Electrical supply and grounding
•
•
AC 220-240 V / 50 Hz fuse or circuit breaker is required
Use an individual branch circuit specific to the washing machine
To ensure proper grounding, the washing machine comes with a power cord featuring a three-
prong grounding plug for use in a properly installed and grounded outlet.
Check with a qualified electrician or serviceperson if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a
proper outlet.
WARNING
•
•
•
•
Do NOT use an extension cord.
Use only the power cord that comes with the washing machine.
Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
Improperly connected grounding conductors may cause electric shock.
Water supply
A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the
drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of
the washing machine so that the provided inlet hoses reach the washing machine.
To reduce the risk of leaks
•
•
•
Make sure water taps are easily accessible.
Turn off the taps when the washing machine is not in use.
Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washing machine for the first time, check all connections at the water valve
and taps for any leaks.
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Drain
Samsung recommends a standpipe in height of 65 cm. The drain hose must be connected through
the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washing machine must be installed on a solid floor. Wood floors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile
surfaces are not a good resistance to vibrations and may cause the washing machine to move
slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where water may freeze as the washing machine
always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the
connection parts may cause damage to belts, the pump, and other components of the washing
machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides
Top
25 mm
25 mm
Rear
Front
50 mm
550 mm
If both the washing machine and a dryer are installed in the same location, the front of the alcove or
closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does
not require a specific air opening.
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Step-by-step installation
STEP 1 - Select a location
Location requirements:
•
•
•
•
•
Solid, level surface without carpeting or flooring that may obstruct ventilation
Away from direct sunlight
Adequate room for ventilation and wiring
The ambient temperature is always higher than the freezing point (0 ˚C)
Away from a heat source
STEP 2 – Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
1. Loosen all shipping bolts on the rear of the machine using the
supplied spanner.
2. Fill the holes with the supplied plastic bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
STEP 3 - Adjust the levelling feet
1. Gently slide the washing machine into position. Excessive
force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling
feet.
3. When levelling is complete, tighten the nuts using the
spanner.
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STEP 4 - Connect the water hose
Connect the water supply hose to the water tap.
1. Remove the adaptor (A) from the water supply hose (B).
A
B
2. Use a Philips screwdriver to loosen four screws on the
adaptor.
3. Hold the adaptor and turn part (C) in the arrow direction to
loosen it by 5 mm (*).
C
4. Insert the adaptor into the water tap, and tighten the screws
while lifting up the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
C
6. While holding down part (E), connect the water supply hose
to the adaptor. Then, release part (E). The hose fits into the
adaptor with a clicking sound.
E
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7. Connect the other end of the water supply hose to the inlet
valve on the back of the washing machine. Turn the hose
clockwise to tighten.
8. Open the water tap and check if there are any leaks around
the connection areas. If there are water leaks, repeat the
steps above.
•
If using a screw type of water tap, connect the water hose to
the water tap as shown.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung
service centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water supply hose by force. If the hose is too short, replace the hose with
a longer, high-pressure hose.
•
After connecting the water supply hose to the adaptor, check if it is connected properly
by pulling the water supply hose downwards.
•
Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
For models with an additional hot water inlet:
1. Connect the red end of the hot water supply hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water supply hose to the
hot water tap.
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Aqua hose (applicable models only)
The aqua hose alerts users of a risk of water leaks. It senses the
water flow and turns red on the centre indicator (A) in case of a
leak.
A
STEP 5 - Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height of between 60 cm and
90 cm (*) from the floor. To keep the spout of the drain hose bent,
use the supplied plastic hose guide (A). Secure the guide to the
wall using a hook to ensure stable drainage.
A
ln a sink drain pipe
The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above
the floor.
ln a drain pipe
The drain pipe should be between 60 cm and 90 cm high (*). It is
advisable to use a 65 cm high vertical pipe. Make sure the drain
hose is connected to the stand pipe at a slant.
Drain standpipe requirements:
•
•
Minimum diameter of 5 cm
Minimum carry-away capacity of 60 litres per minute
STEP 6 – Turn on the washing machine
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing
machine.
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Before you start
Initial settings
When the washing machine turns on for the first time, the welcome screen appears with the
Samsung logo. Follow the onscreen instructions to complete the initial settings. You can change the
initial settings later by accessing the Settings screen.
STEP 1 - Set Language
Set a preferred menu language.
1. Select a language.
Step 1 of 4. Set Language
2. Tap Next.
English
Deutsch
Français
Next
STEP 2 - Set Date & Time
Set the current date and time.
1. Tap the arrows to set the time for each time element.
Step 2 of 4. Set Date & Time
2. Tap Next.
Day
Month
Year
Hour
Minute
AM
PM
01 01 2014
12 01
Previous
Next
The default time is set to the 12-hour format.
To switch between the AM and PM elements, simply tap the corresponding element.
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STEP 3 - Set Auto Dispense
The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the
drum according to the course and cycle.
1. Both Auto Detergent and Auto Softener are set
Step 3 of 4. Set Auto Dispense
to On by default. To change the setting, slide the
corresponding bar to Off.
On
On
Auto Detergent
Amount
Auto Softener
Amount
2. Set the Amount and the Water Hardness.
3. Set the Amount and the Concentration.
4. Tap Next.
Less
Std.
More
Less
Std.
More
High
Water Hardeness
Soft Medium
Concentration
Normal
Hard
2X
Previous
Next
STEP 4 - Set Auto Update
Auto Update updates the firmware automatically for improved performance and/or to fix known
bugs through communication with the update server. Once the firmware is updated, some
functions of the washing machine may not be available depending on the firmware version.
1. To update the firmware automatically, set Auto
Step 4 of 4. Set Auto Update
Update to On.
On
2. Tap Done.
The Auto Update function automatically updates the software for
performance improvement purposes ot to ꢀx bugs through
communicating with the update server. If you agree to this setting, it is
regarded as an agreement to running the auto update operation. When
the software is updated, some software features may become
Previous
Done
STEP 5 - Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the drum is
empty before running Calibration.
1. Tap Settings > Calibration > Start.
•
•
The door will be locked during the operation.
The drum keeps rotating clockwise and anticlockwise for several minutes.
2. When complete, the washing machine turns off automatically.
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Laundry guidelines
STEP 1 - Sort
Sort the laundry according to these criteria:
•
•
•
•
Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
Colour: Separate whites from colours.
Size: Mixing different-sized items together in the drum improves the washing performance.
Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen
items, curtains, and silk items. Check the labels on the items.
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
STEP 2 - Empty pockets
Empty all the pockets of your laundry items
•
Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as
well as the drum.
Turn clothing with buttons and embroideries inside out
•
If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should
be closed and fixed with a string.
•
Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 - Use a laundry net
•
•
•
Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may
break through and tear other laundry items.
Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught
around the door. Place them inside a fine laundry net.
Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations
that could move the washing machine and result in injury.
STEP 4- Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the
Prewash option when detergent is manually added into the drum.
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STEP 5- Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash
properly. For the load capacity for the type of clothing, see page 29.
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efficiency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UE” error code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
STEP 6- Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is
designed for automatic washing machines.
•
Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
•
Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the wool course, use only a neutral liquid detergent. If used with
the Wool course, powder detergent may remain on the laundry and discolour the laundry.
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Detergent Guidelines
Auto Dispense
The washing machine provides a two-compartment dispenser: the left compartment for detergent,
and the right compartment for fabric softener. The Auto Dispense unit dispenses an appropriate
amount of detergent and fabric softener into the drum according to the course and cycle.
CAUTION
•
•
Use only a liquid detergent and fabric softener with the Auto Dispense unit.
Make sure the Auto Dispense unit is inserted completely. The washing machine will not
start operating until the Auto Dispense unit is inserted properly.
•
When changing to a different detergent, make sure to clean the detergent compartment
first.
•
•
Do not mix detergent with fabric softener in either compartment.
To prevent detergent from hardening, do not open the cap once the detergent has been
applied to the compartment.
•
•
•
Do not use any bleach that may cause corrosion and/or generate gas.
Do not turn the Auto Dispense unit upside down. The content may spill out of the vents.
Do not press the outlet at the bottom of the Auto Dispense unit while moving the unit.
The content may leak.
•
Use caution when inputting detergent or fabric softener in the unit. The content may spill
around.
•
•
Make sure to remove the Auto Dispense unit before applying detergents.
When removing the Auto Dispense unit to check the remaining amount of detergent
upon or before an error message, the unit may have some small amount of detergent
remaining or leaking from the bottom of the unit.
•
•
Fully insert the Auto Dispense unit. Incomplete insertion may cause the unit to fail in
dispensing.
By default, Auto Dispense turns off in the Delicates, Wool, Baby Care, or Outdoor Care
courses.
To enable Auto Dispense in these courses, tap Settings or the Quick Panel Bar > Auto
Dispense, and change the settings as necessary.
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1. Open the door, and pull out the Auto Dispense unit from the
washing machine.
2. Turn the left knob anticlockwise to open, and apply detergent
to the left compartment to the max line.
3. Turn the right knob anticlockwise to open, and apply fabric
softener to the right compartment to the max line.
4. Lock the knobs by turning them clockwise.
5. Reinsert the Auto Dispense unit in the original position.
Use caution when inserting the unit as the content may spill
out of the vents on either side.
done so already.
See “Auto Dispense” on page 33.
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Manual Dispense
In case you don’t want to use the dispenser (Auto Dispense unit), you can either dose the detergent
directly into the drum or use the provided aqua pebble when applying detergent manually. The
Aqua Pebbles comes in two sizes and are provided as accessories with your appliance. Choose an
1. Turn off Auto Detergent.
See “Auto Dispense” on page 33.
2. Apply a powder, gel, or liquid detergent to a proper Aqua
pebble (A). Check the amount marker on the inner side of
the aqua pebble.
A
3. Insert the aqua pebble near the end of the drum.
When the wash is complete, remove the aqua pebble from the drum and keep it clean for
later use.
CAUTION
•
Fabric softener can be applied only using the Auto Dispense unit. Manual input is not
allowed.
•
Use caution when inserting the aqua pebble as it is supposed to be balanced at the
beginning of the wash. Tipping the aqua pebble before the start of a wash may cause
detergent residue on the laundry at the end of the wash, causing discolouration to
laundry and/or reduced washing performance.
•
•
•
•
•
Do not apply detergent to both the auto detergent compartment and the aqua pebble.
When applying a different detergent, make sure to clean the aqua pebble first.
Do not insert the aqua pebble into a folded blanket or between different laundry items.
Do not select the Pre Wash option when using the aqua pebble.
A heavy application of detergent may cause the following problems, resulting in a system
failure and/or shortened product life.
•
Excessive amounts of detergent cause bubble surpluses and extend the rinse time as a
result.
•
•
This may also cause detergent remaining in the drum after the wash is complete.
Apply appropriate amounts of detergent according to the specifications of the detergent
manufacturer.
•
In case of manual detergent dosage, it is recommended to use the Aqua Pebble when
coloured laundry items are washed.
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Operations
Screen
The actual screen may differ from the image below depending on the model.
Main screen
12:00AM
1
2
A
8
Most Used
B
D
21min
C
7
Start
3
4
5
6
Temp.
Rinse
Spin
Options
40°C
3
1200
Buttons
1
2
3
4
5
6
7
Course
Tap to enter the course tile.
Settings
Temp.
Rinse
Tap to enter the settings screen.
Tap to change the temperature for the current course.
Tap to change the rinse times for the current course.
Spin
Tap to change the spinning speed for the current course.
Tap to enter the course options screen.
Tap to start an operation.
Options
Start
Tap to add the current course configuration to the Favourite list. You
can add up to 4 custom courses, which will then appear as favourite
cycles at the beginning of the course selections.
8
Favourite
Information
A
B
C
D
Most Used
Current course
Displays the most frequently used course.
Displays the current course.
Active option
Displays an active option(s) for the current course.
Displays the estimated operation time for the current course.
Estimated time
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Status bar
12:00AM
Auto Detergent
Auto Softener
If this indicator turns on, Auto Detergent is enabled.
If this indicator turns on, Auto Softener is enabled.
If this indicator turns on, the door is locked to prevent a door
opening during operation.
Door Lock
If this icon turns to a closed lock [
to prevent accidents by children or infants.
], the Child Lock is set
Child Lock
Network
This displays the Wi-Fi network connection state.
If this indicator turns on, the washing machine can be
controlled on a mobile device.
Smart Control
Sound
Time
If the icon turns to Mute [
], no sound is output.
The current time is displayed.
Quick panel bar
On the Quick panel bar, 6 items are available: Child Lock, Drum Light, Auto Detergent, Auto
Softener, Network, and Smart Control.
12:00AM
1. Tap the Status bar, or swipe it downward to display available items.
Child Lock
Drum
Light
Auto
Detergent
Auto
Softener
Network
Smart
Control
2. Tap to turn an item on/off, or change the current settings.
•
For advanced settings, go to the settings screen, and make changes to your
preferences.
•
Active items are lit while inactive items are greyed out.
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Options screen
12:00AM
1hr 21min
Cotton
6
Temp.
Rinse
Spin
Start
40 3 1200
1
2
3
4
5
7
+
Quick Wash Pre Wash
Intensive
Soaking
Easy Iron
1
2
3
4
5
6
7
Quick Wash
Pre Wash
Intensive
Soaking+
Easy Iron
Delay End
Return
Specific for less soiled clothing for a load less than 2 kg.
A preliminary washing cycle is added before the main wash.
The operation time for each cycle is longer than normal.
This is useful to remove stubborn stains on laundry.
This is useful to reduce wrinkles.
Use this to specify the end time of a selected course. See page 32.
Return to the main screen.
For details on each option, see “Options” on page 31.
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Simple steps to start
12:00AM
Most Used
2
1hr 21min
Cotton
Start
6
Temp.
Rinse
Spin
Options
°C
3 1200rpm
4
5
1. Press the Power button to display the main screen.
2. On the main screen, tap the Course icon on the top centre to display the course tile.
3. Select a course. The washing machine supports 22 courses.
4. Change the course settings (Temp., Rinse, and Spin) if necessary.
5. Tap the Options icon at the bottom right corner. Then, select options and change the option
settings.
6. Tap Start.
•
The washing machine has the default course settings and options available for each
course. You can accept the default or make changes to your preference.
•
You can select a course on the main screen. Simply swipe the screen to the left to open
the next course. To return to the previous list, simply swipe to the right.
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Course overview
Standard courses
Course
Description & Max load (kg)
•
Add the current course configuration to the Favourite list, and
quickly access the course configuration later. You can add up
to 4 custom courses, which appear at the start of the course
tile.
Favourite
-
-
•
•
The most frequently used course is displayed on the upper
left corner of the main screen by default.
Most Used
Auto Optimal Wash adjusts the detergent amount and
the course cycles according to the laundry weight and
contamination level. This is best used with the Auto Dispense
feature.
Auto Optimal
Wash
Max
•
•
For cottons, bed linens, table linens, underwear, towels, or
shirts.
The washing time and the number of rinse cycles are
automatically adjusted according to the load.
Cotton
Max
•
•
•
•
For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
Synthetics
Denim
5
3
4
Featuring a higher water level in the main wash and an extra
rinse cycle to ensure that no powder detergent remains.
Featuring additional rinses and reduced spinning to ensure
that the laundry is washed gently and rinsed thoroughly.
Dark Garment
Fast completion within 1 hour for daily items such as
underwear and shirts.
Super Speed
5
4
Super Eco Wash
•
•
Low-temperature Eco Bubble contributes to power saving.
For outdoor clothes, skiwear, and sportswear that are made
of functional materials such as spandex, stretch, and micro-
fibre.
Outdoor Care
Baby Care
2
4
•
Featuring a high-temperature wash and extra rinses to ensure
that no powder detergent remains.
•
•
Specific for machine-washable wool for loads less than 2.0
kg.
The wool course features gentle cradling and soaking to
protect the wool fibres from shrinkage/distortion.
Wool
2
2
•
•
A neutral detergent is recommended.
For sheer fabrics, bras, lingerie (silk), and other handwash-
only fabrics.
Delicates
•
For best performance, use liquid detergent.
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Course
Description & Max load (kg)
•
•
For bed spreads, bed sheets, bedding covers, etc.
For best results, wash only 1 type of bedding and make sure
the load weighs less than 2.5 kg.
Bedding
2.5
Spin
•
•
Featuring an additional spin cycle to remove water thoroughly.
-
-
Featuring an additional rinse after applying fabric softener to
the laundry.
Rinse+Spin
•
•
Cleans the drum by removing dirt and bacteria from the drum.
Perform once every 40 washes with no detergent or bleach
applied.
Eco Drum Clean
-
•
•
Make sure the drum is empty.
Do not use any cleaning agents for cleaning the drum.
•
Optimal performance with lower energy for cotton fabrics, bed
linens, table linens, underwear, towels, or shirts.
Max
Cotton
Specialty Cycle
Six specialty courses are designed to effectively remove specific types of stains and dirt that may
accumulate on specific types of activities ranging from household work to professional mountain-
climbing.
Course
Description & Max load (kg)
•
•
This course removes food spills and cooking stains
efficiently.
Cooking&Dining
4
4
This course removes grass and mud/dirt stains and cleans
sweat and skin oils efficiently.
Gardening
•
•
This course removes grass, soil, mud, light food stains,
sweat, and make-up efficiently.
Do not use this course for waterproof clothing. This
may result in damage to the waterproof or breathable
capabilities.
Active Sports
4
4
•
•
•
The Active Kids course is for most children’s clothing. This
course removes food, fruit juice, drinks, mud, soil, ink, and
crayon stains efficiently.
Active Kids
The Working&Everyday course is for lightly soiled clothing.
This course removes light ink and pencil stains and cleans
normal day to day stains efficiently.
Working&Everyday
Hygiene Care
4
4
This course removes skin oils and blood stains efficiently.
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Options
Available options differ depending on the course. Inactive options for a specific course are greyed
out.
Options
Description
•
•
Specific for less soiled garments for loads less than 2 kg.
It takes a minimum of about 15 minutes, depending on the conditions
such as the water pressure, water hardness, and/or extra options
selected.
Quick Wash
•
•
The Quick Wash time increases in this sequence: Off > 15 min > 20
min > 30 min > 40 min > 50 min > 60 min.
A recommended amount of detergent is less than 20 g (for a 2 kg
load).
Pre Wash
Soaking+
•
This will add a preliminary washing cycle before the main wash cycle.
This option effectively removes stains by soaking the laundry.
Each soak cycle tumbles the drum for 1 minute and stands still for 4
minutes. You can set the Soaking+ time between 30 minutes and 150
minutes.
•
•
•
For badly soiled laundry. The operation time for each cycle is longer
than normal.
Intensive
•
•
The spinning speed decreases to reduce wrinkles.
Set the spinning speed up to 800 rpm.
Easy Iron
Delay End
•
The displayed time refers to the end time of a selected course.
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Delay End
You can set the washing machine to finish the current course a specific number of hours later.
This is useful if you want to finish the wash by the time you come home from work, for example.
1. Select a course. Then change the course settings if necessary.
2. Tap the Options icon at the bottom right corner.
Then, select options and change the option settings.
3. Tap Delay End.
4. Use the arrows to set the end time of the current course, and tap Start.
•
To cancel the option, tap Cancel and return to the Options screen.
Example
You want to finish a two-hour course 3 hours from now. For this, you add the Delay End option to
the current course with a 3-hour setting, and press the Start/Pause button at 2:00 p.m. Then, what
happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided
below is the time line for this example.
2:00 pm
3:00 pm
5:00 pm
Set the Delay End to 3 hours.
Start
End
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Settings
Child Lock
To prevent accidents by children or infants, Child Lock locks all buttons except for the Settings
button.
You can access the Child Lock menu from the Settings screen or the Quick panel bar.
•
•
•
To set the Child Lock, tap Settings, and tap the Child Lock button.
To activate Child Lock, press and hold the Activate button for 3 seconds.
To deactivate Child Lock temporarily, press and hold the Temporarily Deactivate button for 3
seconds.
•
To deactivate Child Lock completely, press and hold the Deactivate button for 3 seconds.
•
To add detergent or more laundry in the drum, or to change the course settings whilst
Child Lock is active, you must first deactivate the Child Lock.
•
The Child Lock will be reactivated one minute after it stops temporarily
Drum Light
•
•
To turn the Drum Light on or off, tap Settings, and slide the Drum Light bar to On or Off.
The drum light turns off automatically after 5 minutes.
Auto Dispense
The washing machine provides a two-compartment dispenser: one for detergent, and the other for
fabric softener. The Auto Dispense unit dispenses an appropriate amount of detergent and fabric
softener into the drum according to the course and cycle.
To enable Auto Dispense
1. Tap Settings > Auto Dispense.
2. Slide the Auto Detergent bar to On, and set the Amount and the Water Hardness.
3. Slide the Auto Softener bar to On, and set the Amount and the Concentration.
4. Tap Save.
Brightness
Set the brightness of the LCD screen
•
Tap Settings, and tap the (-/+) signs to increase or decrease the brightness level.
Sound Theme
Set the volume level and beep melody.
1. Tap Settings > Sound Theme.
2. To adjust the volume, tap the (-/+) signs to increase or decrease the volume level.
3. To select a beep melody, tap a theme in the list.
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Date & Time
The default time is set to the 12-hour format.
1. Tap Settings > Date & Time.
2. Tap the arrows to change the time for each time element. For example, to change the date, use
the arrows above and below the date element.
3. To switch between the AM and PM elements, simply tap the corresponding element.
4. Tap Save.
Language
Select a preferred menu language.
•
Tap Settings > Language, and select a preferred menu language.
Network
Auto setup
The washing machine supports Wi-Fi protocols of WEP, TKIP, and AES, but it does not come with
a router (AP).
1. Tap Settings > Network, and then slide the Network bar to On. The AP list appears.
2. Tap a network provider, and provide a password if asked.
3. Tap OK. When completed successfully, the selected network provider is ticked.
Manual setup
1. Enable Wi-Fi connection as instructed above.
2. Tap Set IP > Manual.
3. Provide an IP Address, Subnet mask, Gateway, and DNS, and then tap OK.
Wi-Fi connection
Once the network connection is established, the next time you want to turn the Wi-Fi connection
on or off, slide the Network bar to On or Off.
Easy Connection
Easy Connection enables you to easily configure the network settings including the authentication
procedure.
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Smart control
With Smart Control, you can control the washing machine on your mobile device. Tap this icon to
turn the Smart control function on or off.
1. Tap Settings > Slide the Smart Control bar to On.
2. Back on the main screen, activate Smart Control.
3. Tap Deactivate to disable the function, Smart Control deactivated.
•
•
The icon is greyed out if Smart Control is not activated.
Manipulation such as icon tapping or button pressing on the washing machine will
deactivate Smart Control.
•
•
If wireless network not connected. Smart Control is not available.
Select a connection method to external devices when enabling Smart Control.
Eco Check
The energy/water efficiency of the 4 most recently used courses is displayed with a technical
summary of power consumption, water levels, course settings, and options.
1. Tap Settings > Eco Check. A summary screen of the most recent 4 courses appears.
2. Tap a course to display a technical summary of the selected course.
Self Check
The washing machine performs self-diagnosis on the current system. Operation errors and machine
problems can be found on the results screen.
•
Tap Settings > Self Check > Start.
Calibration
Calibration ensures accurate weight detection by the washing machine. Make sure the drum is
empty before running Calibration.
1. Tap Settings > Calibration > Start.
•
•
The door will be locked during the operation.
The drum keeps rotating clockwise and anticlockwise for several minutes.
2. When complete, the washing machine turns off automatically.
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Update
When updates are available, the update notification appears on the screen.
To check the current firmware version
1. Tap Settings > Update to display the current firmware version.
2. To update the firmware manually, tap Update.
To update the firmware automatically
1. Tap Auto Update on the Settings screen.
2. Slide the Auto Update bar to On. The update proceeds without notification when updates are
available.
WARNING
Do not unplug the power cable of the washing machine or the router during the update.
Help
Refer to the user guide for product usage, and check the troubleshooting section against a
problem.
•
Tap Settings > Help.
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Samsung Smart Washer app
The Samsung Smart Washer app allows you to control some functions of the washing machine on
your mobile device.
Download
1. Search for Samsung Smart Washer at the Play Store or the Apple Store.
2. Download and install the app on your mobile device.
3. Run the Samsung Smart Washer app on your mobile device.
Connect to the washing machine
The washing machine must be connected to a Wi-Fi network.
Indoor control
To enable this mode, the mobile device must be connected to the same network as the washing
machine.
1. On the mobile device, tap Indoor control to display a list of available washing machine models.
2. Tap the model name of a washing machine to connect, and then tap OK. The authentication
window appears.
3. On the washing machine, tap Settings, and slide the Smart Control bar to On. The
authentication procedure begins.
The authentication procedure is required just once for the first use.
Outdoor control
To enable this mode, the washing machine must be registered to the Samsung Smart Appliance
site (www.samsungsmartappliance.com).
1. On the washing machine, tap Settings, and slide the Smart Control bar to On.
2. On the mobile device, tap Outdoor control, and provide the login credentials.
A list of registered devices appears.
3. Tap a device that you want to control from the list. Now, a remote connection will be
established automatically between the washing machine and the mobile device.
No authentication procedure is required.
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Registration
Register your washing machine to the Samsung Smart Appliance site (www.
samsungsmartappliance.com), and get remote access to the washing machine. The washing
machine must be connected to a Wi-Fi network.
1. Go to the Samsung Smart Appliance website (www.samsungsmartappliance.com).
2. Provide your Samsung account credentials to log in. If not a registered user, click Create a
Samsung account and follow the onscreen instructions.
3. Click My Page > Add device, and provide the MAC address of the washing machine.
To check the MAC address, tap Settings > Network on the washing machine.
4. Click Get Approval.
5. Tap Settings on the washing machine, and tap OK if asked to get approval.
Registered washing machines are found in the device list of the website.
Hereby, Samsung Electronics, declares that this washing machine is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Support > Search Product Support and enter the model name.
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Samsung Smart Home app
The Samsung Smart Home app enables you to access and control the washing machine on the
move.
Installation
1. Visit Google Play Store for Android devices, or Apple App Store for iOS devices, and search for
Samsung Smart Home to select.
2. Download and install the Samsung Smart Home app on your mobile device.
•
The Samsung Smart Home app supports Android OS 4.0 (ICS) or later which is
optimized for Samsung smartphones (Galaxy S and Galaxy Note series). Some functions
of this app may work differently on other devices.
•
•
This app supports iOS 7 or later for iPhone models.
For enhanced performance, the UI design of this app is subject to change without
notice.
•
For iPhone models, this app is scheduled to be available from the latter half of 2014 at
Apple App Store.
Preparation
1. To enable the app, you are required to enter your Samsung account. You will be guided
in creating a Samsung account if you don't have one directly on the app. No other app is
necessary for this purpose.
2. To enable the app, first register your washing machine to the Samsung Smart Home service.
1) Select the washing machine in the device list of the Samsung Smart Home app.
2) Enter the necessary information about the wireless AP that you use for wireless connection.
3) Follow the onscreen instructions to configure settings for the washing machine.
4) On the washing machine, select Settings > Easy Connection to configure the network
settings.
5) When complete, you will see the washing machine icon on the app.
CAUTION
•
•
Wi-Fi uncertified routers may fail to establish the connection.
If installing the washing machine and the AP near microwave ovens or electric hairdryers,
Smart Control may not function properly due to electric interference.
•
•
The washing machine supports only the Wi-Fi 2.4Ghz protocols.
The surrounding environment may affect the wireless network performance.
•
If you run the app without being logged in, you will see the Account guidance screen.
Once logged in, you can change your account settings in Settings > Account.
•
Samsung smartphone users can automatically log into the app once registering their
account in Settings.
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Using the Samsung Smart Home app
Key features
•
Integrated control of Samsung smart appliances
Register your Samsung smart devices to the Samsung Smart Home service that you can
leverage for easy access. Select the washing machine icon on the app to access the core
features of the washing machine on the move.
•
Master key
The master key consists of 4 modes: Going out, Coming home, Good night, and Good
morning.
•
•
•
Chat controls
Chat between smart devices and get the information to control the device.
Home monitoring
Use the built-in camera of your smart device to monitor the living room while on the move.
Customer support
Download the product manual or request for a service repair.
Some features of this service may not be available on the washing machine.
Samsung Smart Home Washing Machine app
Control and monitor the washing machine both home and on the move.
1. Register the washing machine to the Samsung Smart Home app.
2. Download the Samsung Smart Home Washing Machine app from Google Play Store or Apple
App Store and install it on your mobile device.
3. To enable remote control, turn on Smart Control on the washing machine.
4. Select the washing machine icon on the mobile device and tap Start.
This product is a smart washing machine that supports the Samsung Smart Home
service.
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Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Eco Drum Clean
Perform this course regularly to clean the drum and to remove bacteria from it.
1. Tap Course > Eco Drum Clean.
2. Move to the main screen, and tap Start.
The water temperature for Eco Drum Clean is set to 70 °C, which cannot be changed.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
Eco Drum Clean reminder
•
The Eco Drum Clean reminder appears on the main screen once every 40 washes. It is
advisable to perform the Eco Drum Clean regularly.
•
When you first see this reminder, you can ignore the reminder (up to 6 times) by tapping
Remind later. From the 7th wash, the reminder does not appear. However, it appears again
on the second 40th wash.
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Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Unplug the power cord of the washing machine from the main
socket.
2. Gently press the top area of the filter cover to open.
3. Gently pull out the emergency drain tube.
4. While holding the end of the drain tube, open the tube cap.
5. Let the water run into a container.
6. Close the tube cap, and reinsert the drain tube.
7. Close the filter cover.
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Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing
machine.
Mesh filter
Clean the mesh filter of the water supply hose once or twice a year.
1. Turn off the washing machine, and unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water supply hose from the
back of the washing machine. Cover the hose with a cloth to
prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve hole.
5. Submerge the mesh filter deeply in water so that the threaded
connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the water supply hose, and place
the water supply hose in the original position.
8. Open the water tap.
If the mesh filter is clogged, an error code of “4E” appears on the screen.
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Debris filter
It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris
filter may reduce the bubble effect.
2. Drain the remaining water inside the drum by referring to
“Emergency drain” on page 42.
3. Open the filter cover using a coin or key.
4. Turn the debris filter cap to the left, and drain off the remaining
water.
5. Remove the debris filter.
6. Clean the debris filter using soft brushes. Make sure the drain
pump propeller inside the filter is unclogged.
7. Reinsert the debris filter, and turn the filter cap to the right.
•
•
To open the safety filter cap, push in and turn it
anticlockwise. The spring of the cap helps to open the
cap.
To close the safety filter cap, turn it clockwise. The
spring makes a rattling sound, which is normal.
•
If the debris filter is clogged, an error code of “5E” appears on the screen.
CAUTION
•
Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may
cause a leak.
•
Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Auto Dispense unit
The Auto Dispense unit must be cleaned regularly to ensure proper operation at all times.
1. Remove the Auto Dispense unit from the washing machine.
2. Wipe out the recess of the Auto Dispense unit using a dry
cloth.
3. Remove two knobs of the Auto Dispense unit as well as the
two caps at the bottom, and run water through the Auto
Dispense unit to clean the inner area.
Do not shake the Auto Dispense unit as you may be
spattered with water from the vent of the Auto Dispense unit.
4. Reinsert knobs and caps in the original position.
5. Reinsert the Auto Dispense unit in the original position.
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Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water supply hose.
3. Disconnect the water supply hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water supply hose to the water tap.
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.
1. On the main screen, tap Course > Cotton with an option of Quick Wash.
2. Empty the drum, and tap Start.
3. When the course is complete, close the water tap and disconnect the water supply hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Action
•
•
•
•
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water tap is open.
The washing machine
won’t start.
Tap Start again on the main screen.
•
•
•
•
Open the water tap fully.
Water supply is
insufficient, or no water
is supplied.
Make sure the water supply hose is not frozen.
Make sure the water supply hose is not kinked or clogged.
Clean the filter on the water supply hose.
•
Make sure the washing machine is installed on a level floor. If the
floor is not level, use the levelling feet to adjust the level.
The washing machine
vibrates badly or makes
noise.
•
•
•
Make sure that the shipping bolts are removed.
Make sure the washing machine is not touching any other object.
Make sure the laundry load is balanced.
•
Make sure the drain hose is straightened all the way to the drain
system.
Make sure the debris filter is not clogged.
The washing machine
does not drain and/
or spin.
•
•
•
Tap Start to stop operating the washing machine.
The door remains locked during the heating cycle of the Sanitize
course.
The door won’t open.
•
•
It may take several seconds to disengage the locking mechanism.
Check if the Auto Detergent and Auto Softener settings are
properly specified.
Make sure you use the recommended types of detergent as
appropriate.
The washing machine
produces lots of
bubbles.
•
•
•
Check the remaining amount of detergent and fabric softener to
see if they are already up to the limit.
Make sure the Auto Dispense function is enabled, with both the
Water Hardness and Concentration settings properly specified.
I cannot apply
additional detergent.
If a problem persists, contact a local Samsung service centre.
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Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem
DE
Action
•
•
Make sure the door is properly closed.
Make sure laundry is not caught in the door.
•
•
•
Make sure the water tap is open.
Make sure the washing machine is operating with sufficient water pressure,
Clean the mesh filter as it may be clogged.
4E
5E
•
•
•
Clean the debris filter as it may be clogged.
Make sure the drain hose is not kinked all the way to the drain system.
Clean the mesh filter as it may be clogged.
UE
•
•
The laundry load is unbalanced. Spread the laundry evenly.
CE/3E/UC
This is not user-repairable. Contact a local Samsung service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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Specifications
Protecting the environment
•
This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that the
appliance cannot be connected to a power source. Remove the door so that animals and small
children cannot get trapped inside the appliance.
•
Do not exceed the detergent quantities recommended in the detergent manufacturer's
instructions.
•
•
Use stain removal products and bleaches before the wash cycle only when strictly necessary.
Save water and electricity by only washing full loads (the exact amount depends upon the
program used).
Declaration of conformity
This appliance complies with European safety standards, EC directive 93/68 and EN Standard
60335.
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Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in
this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of
symbols ensures consistency among garment manufacturers of domestic and imported items.
Follow the care label directions to maximize garment life and reduce laundry problems.
Resistant material
Delicate fabric
Do not iron
Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C
Item can be washed at 60 ˚C
Dry Clean
Dry clean with perchloride, lighter
fuel, pure alcohol or R113 only
Item can be washed at 40 ˚C
Dry clean with aviation fuel, pure
alcohol or R113 only
Item can be washed at 30 ˚C
Hand wash only
Do not dry clean
Dry flat
Dry clean only
Can be hung to dry
Dry on clothes hanger
Tumble dry, normal heat
Tumble dry, reduced heat
Do not tumble dry
Can be bleached in cold water
Do not bleach
Can be ironed at 200 ˚C max
Can be ironed at 150 ˚C max
Can be ironed at 100 ˚C max
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Specification sheet (Only for EU models)
The design and specifications are subject to change without notice for quality improvement
purposes.
According to Regulation (EU) No. 1061/2010
Samsung
Model Name
WW10H9*****
10
Capacity
kg
Energy Efficiency
A + + + (highest efficiency) to D (least efficient)
Energy Consumption
A+++
Annual Energy Consumption (AE_C) 1)
Energy consumption (E_t.60) Cotton 60 °C at full load
Energy consumption (E_t.60.1/2) Cotton 60 °C with partial load
Energy consumption (E_t.40.1/2) Cotton 40 °C with partial load
Weighted power off-mode (P_o)
Weighted Power in left-on mode (P_l)
Annual water consumption (AW_c) 2)
Spin efficiency class 3)
kWh/yr
kWh
kWh
kWh
W
119
0.50
0.52
0.52
0.48
10
W
L/yr
11500
A (most efficient) to G (least efficient)
Maximum Spin Speed
A
A
rpm
%
1600
44
1400
44
Residual moisture
Programs to which the information on the label and the Sheet relate
Program duration of the standard program
Cotton 60 °C at full load
Cotton 60 °C and 40 °C4)
min
min
min
min
305
305
305
8
Cotton 60 °C for partial load
Cotton 40 °C with partial load
Weighted time in left-on mode
Airborne noise emissions
Wash
dB (A) re 1 pW
dB (A) re 1 pW
46
72
46
70
Spin
Dimensions
Height
Width
Depth 5)
mm
mm
mm
kg
850
600
600
87
Unit dimensions
Net weight
Gross weight
kg
89
Package weight
Water Pressure
Electrical connection
Voltage
kg
2.5
kPa
50-800
V
220-240
2000-2400
50
Power consumption
Frequency
W
Hz
Name of Company
Samsung Electronics Co., Ltd.
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1. Annual energy consumption is based on 220 standard washing cycles for
Cotton course at
60 °C and 40 °C at full and partial load, and the consumption of off and left-on modes. Actual
energy consumption will depend on how the appliance is used.
2. Annual water consumption is based on 220 standard washing cycles for
Cotton course
at 60 °C and 40 °C at full and partial load. Actual water consumption will depend on how the
appliance is used.
3. Spin extraction is very important when you use a clothes dryer to dry your clothes.
The energy for drying costs much higher than the energy for washing.
Washing with the high spin saves more energy in drying your clothes in a clothes dryer.
4. The
Cotton 60 °C and
Cotton 40°C programs are the ‘standard cotton 60 °C program’
and the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton
laundry and they are the most efficient (concerning water and energy consumption) for this type
of laundry.
Please run Calibration after the installation (see “Calibration” on page 35).
In these programs the actual water temperature may differ from the declared temperature.
5. Distance to the wall from the unit is not included in the depth dimension.
Information of main washing programmes
Residual Moisture Content
(%)
Water
Energy
Temperature
(°C)
Program
Time (min)
Model
Course
Capacity (kg)
Consumption Consumption
(ℓ/cycle)
(kWh/Cycle)
1600rpm
1400rpm
Cotton
20
40
5
5
138
305
305
305
148
50
44
44
43
30
51
45
45
44
30
80
48
48
60
60
0.35
0.52
0.52
0.5
WW10H9*****
Cotton
5
60
40
10
5
Synthetics
0.82
The values on the table have been measured under the conditions specified in Standard IEC60456/
EN60456. Autual values will depend on how the appliance is used.
The above test results are based on using the powder detergent, with Auto Dispense off.
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Specification sheet
TYPE
FRONT LOADING WASHING MACHINE
MODEL NAME
WW10H9*****
W600xD600xH850(mm)
50 kPa ~ 800 kPa
68 ℓ
DIMENSIONS
WATER PRESSURE
WATER VOLUME
NET WEIGHT
87 kg
WASH AND SPIN CAPACITY
10.0 kg
220 V
150 W
WASHING
240 V
150 W
220 V
2000 W
POWER
CONSUMPTION
WASHING AND
HEATING
240 V
2300 W
SPIN
220~240 V
700 W
PUMPING
30 W
SPIN REVOLUTIONS
rpm
1400, 1600
Cotton 60 °C is recommended for a normally soiled cotton load. (Only for Singapore
models)
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QUESTIONS OR COMMENTS?
COUNTRY
UK
CALL
OR VISIT US ONLINE AT
0330 SAMSUNG (7267864)
0818 717100
EIRE
NIGERIA
0800-726-7864
SOUTH
AFRICA
0860 SAMSUNG (726 7864)
1800-SAMSUNG(726-7864)
SINGAPORE
DC68-03377D-03
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