PYLE Audio Headphones W430 M User Manual

SaviW430-M  
Wireless Headset System  
User Guide  
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Contents  
1 Package Contents and Features.................................4  
1.1 USB Adapter............................................................ 4  
1.2 Headset ................................................................... 4  
2 Set Up .........................................................................6  
2.1 Connecting USB Adapter to PC.............................. 6  
6 Plantronics Software Platform...................................13  
Softphone Support .................................................13  
Plantronics Update Manager....................................... 13  
Plantronics Control Panel ........................................14  
Battery Life ............................................................14  
Devices Tab ................................................................. 14  
Applications Tab.....................................................15  
Preferences Tab......................................................16  
About Tab ..............................................................16  
Help for Device Settings - USB Adapter ..................... 17  
Help for Device Settings - Advanced .......................... 17  
7 Troubleshooting and Common Questions.................18  
2.2 Connecting Power Supply to  
Charger Base................................................................. 6  
2.3 Fitting Headset ........................................................ 7  
2.4 Docking and Charging Headset............................... 7  
3 Using Your Headset System with  
Microsoft Office Communicator ..................................8  
Powering Up Headset.................................................... 8  
Placing, Answering and Ending Calls with  
Microsoft Office Communicator .................................... 8  
4 Listening to Other PC Audio ........................................... 9  
5 System Information ........................................................ 10  
USB Adapter Indicator Light........................................ 10  
Muting a Headset Call ................................................. 10  
Subscribing a Master Headset .................................... 11  
Conferencing In Up to Three Additional Headsets...... 11  
Switching Between Wideband and Narrowband  
Audio............................................................................ 11  
Setting the Range........................................................ 11  
Ending Subscription .................................................... 11  
Placing the Headset in Sleep Mode ............................ 11  
Talk Time...................................................................... 12  
Headset Button Functions........................................... 12  
Headset Indicator Light ............................................... 12  
Toggling On/Off Headset In-Use Indicator Light ......... 12  
Headset Tones............................................................. 12  
Out of Range Warning ................................................. 12  
Low Battery Warning ................................................... 12  
Mute Warning .............................................................. 12  
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1 Package Contents and Features  
1.1 Savi W430-M USB Adapter and Charger  
USB Adapter  
Base Power Supply  
CD includes:  
• Plantronics Software  
• Complete User Guide  
USB Charging  
Cable  
Charger Base  
1.2 Savi WH210 Headset  
Extra Eartips  
Headset with Pre-Installed Eartip  
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Savi USB Adapter Features  
Indicator Light  
Subscription Button  
Savi WH210 Headset Features  
Volume Up Button  
Volume Down Button  
(also controls mute)  
Call Control Button  
Indicator Light  
Microphone  
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2 Set Up  
2.2 Connecting Power Supply to Charger  
Base  
2.1 Connecting USB Adapter to PC  
1 Insert the USB adapter into USB Port on PC. The indicator  
light on the USB adapter will be solid red to indicate the USB  
adapter is powered on and will turn solid green when it finds  
the headset.  
1 Connect the base power supply into the power jack on  
the charger base.  
2 Connect the power supply to the outlet. The charging  
NOTE The headset may have to be charged before the USB  
indicator light will be solid green.  
adapter can find it.  
2 The USB adapter can be folded as shown.  
ImPOrTANT NOTE For best performance it is recommended  
that Windows is updated with Service Pack levels listed below:  
®
Microsoft Windows XP Service Pack 3 (SP3) or later  
®
Microsoft Windows Vista Service Pack 1 (SP1) or later  
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5 The headset can be converted for wearing on left ear as  
2.3 Fitting Headset  
follows:  
The headset comes with a pre-installed medium eartip. To install a  
different eartip see the following:  
a. rotate the microphone boom up.  
1 remove the pre-installed eartip by pushing in and  
turning the eartip CLOCKwise, then pull firmly.  
b. Turn microphone boom around.  
2 Choose the size and style of eartip that fits most  
comfortably. Align eartip tabs with notches in headset.  
Push in firmly and twist COUNTEr clockwise.  
c. rotate microphone boom down.  
NOTE When installing a gel tip ensure the raised part of the  
eartip is pointed toward the curved section of the headset as  
shown.  
2.4 Docking and Charging Headset  
1 Gently push the headset into the charge cradle.  
The charging indicator light on the charger base will flash  
green to indicate that the headset battery is charging.  
3 Slide the headset over and behind your ear, then press  
gently toward your ear.  
2 Charge for at least 20 minutes prior to the first use.  
A full charge takes 3 hours. The indicator light will turn solid  
green.  
CHARgINg TIME  
20 min .....................  
Minimum charge  
before first use  
4 rotate the microphone boom until it is pointed toward  
your mouth.  
3 hours ...................  
Full charge  
Charging  
Indicator Light  
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3 Using Your Headset System with  
microsoft Office Communicator  
Powering Up Headset  
If the headset battery is charged the headset is automatically on.  
The headset does not have an on/off button.  
Call Control Button  
Indicator Light  
Placing, Answering, and Ending Calls with microsoft Office Communicator  
To place a call  
Short press call control button on headset. Dial number using Microsoft Office Communicator.*  
Short press call control button on headset.  
To answer a call on the headset  
To end a call on the headset  
Short press call control button on headset.  
*Consult Microsoft Office Communicator Help for more information on how to place a call.  
NOTE You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen.  
In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator  
Help for more information.  
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at  
moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety.  
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4 Listening to Other PC Audio  
Ensure the PC audio you are trying to listen to is being routed to  
your Savi W430-M device.  
1 Go to “Control Panel” and open “Sounds and Audio  
Devices”.  
2 In the “Audio” tab select your Savi 430-m under “Sound  
Playback”.  
3 Launch the application that contains the PC audio and  
hit play.  
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5 System Information  
USB Adapter Indicator Light  
USB Adapter Status  
Indicator Light  
Flashes green  
Headset in talk mode  
Headset is muted  
Flashes red  
Incoming call  
Flashes red and yellow  
Flashes red and green  
Solid green  
Adapter and headset subscribing  
Headset subscribed, no activity  
Powered on - headset not subscribed  
USB adapter is in conference mode subscription  
Solid red  
Flashes green and yellow  
Flashes yellow  
On a conference call with one or more guest headsets  
subscribed  
muting a Headset During a Call  
Volume Down  
Button  
To mute/unmute a call, press and hold the volume down button  
for at least 1½ seconds.  
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5 Guests may leave the conference call by pressing their  
Subscribing a master Headset  
call control button.  
The headset and USB adapter that are supplied are subscribed  
to each other. However, if you wish to use a new master headset  
with your existing USB adapter, the units can be subscribed to  
each other by the following method:  
When they do you will hear a single tone in the master headset  
as each guest leaves the call.  
To see how many headsets are subscribed to the adapter,  
refer to the lower left corner of the Plantronics Control Panel  
software screen. The first headset is the master headset and the  
number inside the next headset is the number of guest headsets  
subscribed to the adapter. The examples below show 1, then 2,  
then 3, guest headsets subscribed to the adapter in addition to the  
master headset.  
1 Ensure your replacement headset is charged.  
2 Double press the subscription button on the USB  
adapter. The USB adapter will flash red and green.  
3 Press the volume up button on the headset for three  
seconds until the headset indicator light turns solid  
green.  
1
2
3
4 When the indicator light on the USB adapter goes solid  
green, the headset and the USB adapter are subscribed  
to one another.  
Switching Between Wideband and  
Narrowband Audio  
NOTE If the subscription process times out after two minutes or if  
the subscription process fails, the USB adapter indicator light will  
become solid red for four seconds and then return to its previous  
state. If this occurs, try to re-subscribe the headset again.  
The Savi W430-M ships with wideband audio as the default. You  
can toggle between narrowband and wideband audio by doing a  
short press (less than one second) followed by a long press (more  
than three seconds) of the USB adapter subscription button while  
it is in an idle state. The USB adapter light will flash red for four  
seconds upon entering narrowband mode and flash green four  
seconds upon entering wideband mode.  
Conferencing In Up to Three Additional  
Headsets  
While on a call you can subscribe up to three additional headsets  
to your USB adapter for conferencing. As you add headsets  
to the adapter an additional headset icon will appear in the  
Plantronics software screen with a number from 1 to 3 indicating  
the number of additional headset subscribed to the adapter.  
Setting the range  
The Savi W430 ships with high range set as the default. You can  
change the range setting by holding in the subscription button  
of the USB adapter for three seconds while it is in an idle state.  
The USB adapter light will flash green for high range, yellow for  
medium range, and red for low range.  
Guests may conference in as described below:  
1 While you are on a call, place the guest’s headset into  
subscription mode by pushing the headset volume up  
button for three seconds until the headset indicator light  
becomes solid green.  
Ending Subscription  
If the USB adapter is in subscription mode, and you want to end  
the adapter from searching for a headset, press the subscription  
button again. The subscription light will turn solid red for four  
seconds and then go to its previous state.  
2 Short press (less than one second) the subscription  
button on the USB adapter. The USB adapter light will flash  
yellow and green.  
3 The USB adapter light will then turn solid yellow and you  
will hear a tone in the master headset indicating a guest  
wishes to join the call.  
Placing the Headset in Sleep mode  
If you won’t be using the headset for a long duration and the  
headset will not be in the charge cradle, you can put the headset  
in sleep mode by pressing the call control button for three  
seconds while in an idle state. To exit sleep mode, press the  
headset call control button again for three seconds.  
4 If you press the call control button on the master headset  
within five seconds, the guest is joined to the call.  
If you do not press the call control button within five seconds,  
the request to join the call is rejected and the guest will hear an  
error tone in their headset.  
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Talk Time  
Headset Indicator Light  
The Savi W430-M will provide up to 6 hours of talk time. Talk time  
will be reduced when operating in wideband mode and/or if the  
headset is used consistently at a far distance from the adapter.  
Headset  
Status  
When Used with  
Charger Base  
When Used with  
USB Charging Cable  
Headset charging Off  
Flashes green  
Solid green  
Headset Button Functions  
Headset fully  
charged  
Off  
Type of Press  
Function  
Headset in-use  
Subscribing  
Flashes green  
Solid green  
Flashes green  
Solid green  
Short press  
Places, answers, or ends calls  
Increases volume  
Short press volume up  
Short press volume down  
Decreases volume  
Flashes between calls  
Toggling On/Off Headset In-Use Indicator Light  
While in a link, long press  
volume up (at least 1½  
seconds)  
If you are not on a call, you can toggle the headset in-use  
indicator light on and off by pressing the headset volume down  
button for three seconds.  
While in a link, long press  
volume down (at least 1½  
seconds)  
Mutes or unmutes headset  
Headset Tones  
While not in a link, long  
press volume up (at least 3  
seconds)  
Places headset in subscription  
mode  
Out of range Warning  
If you are on a call and go out of the operating range, you will  
hear three low tones. You will hear a single mid tone when you are  
back in range.  
While not in a link, long press Enables and disables headset  
volume down (at least 3  
seconds)  
in-use indicator light  
If you stay out of range, active calls will be suspended. Calls will  
be re-established upon walking back into range. If you remain out  
of range for more than 5 minutes the system will drop the call.  
If you are not on a call and go out of the operating range and  
press the call control button, you will hear a single tone for the  
button press and three low tones for the failure to make a link.  
Low Battery Warning  
If you are on a call, you will hear a repeating single low tone every  
15 seconds indicating the battery is low. You should recharge the  
headset immediately.  
If you are not on a call and press the call control button, you will  
hear three lows tones indicating the battery is low. You should  
recharge the headset immediately.  
mute Warning  
When mute is activated, you will hear three high tones. These  
tones will repeat every 15 seconds while mute is active.  
When unmuted you will hear three low tones.  
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6 Plantronics Software Platform  
Softphone Support  
Plantronics Update manager  
Download Plantronics software for remote call answer/end with  
supported softphones at plantronics.com/software.  
All required software for Savi W430-M can be remotely updated  
when updates are available. Start Plantronics Update Manager  
from Windows Start Programs menu to change settings such as  
automatic or manual check for updates.  
Remote call answer/end from the Savi headset is available for all  
softphones with no additional steps by the user except Skype™.  
For a list of supported softphones visit plantronics.com/software.  
Check for Updates Automatically: By enabling this check box,  
you will activate a periodic automatic check for available software  
updates.  
For Skype support, please follow these steps:  
1 Skype will display the following message during the install of  
Plantronics Unified Runtime Engine “PlantronicsURE.exe wants  
to use Skype”. Choose “Allow Access” to connect.  
Check for Updates Now: You can choose to check for available  
software updates at any time by clicking on the Check For  
Updates Now button in Update Manager: From the Start menu,  
click Programs, then Plantronics, then open Plantronics Update  
Manager.  
2 You can also check Savi W430 Skype connection status by  
going to Skype and checking the Tools>Options>  
Advanced>Advanced Settings>”Manage Other Programs  
Access” setting.  
Install Checked Updates: Following an a u t o m a t i c or m a n u a l  
c h e c k f o r u p d a t e s , this field will be populated with any applicable  
software updates and the in s t a l l c h e c k e d u p d a t e s will begin  
installation.  
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Plantronics Control Panel  
User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click  
Start>Programs>Plantronics then open Plantronics Control Panel.  
Battery Life  
At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge  
left in the headset battery.  
100%  
50%  
25%  
Less than 5 mins  
Devices Tab  
To configure your settings, select Plantronics D100 from the pull down menu and click the Device Settings box. Below are the setting  
options and defaults for the USB adapter and headset.  
NOTE Some parameters that do not apply to a particular Plantronics device may appear grayed out.  
Device Settings – USB Adapter  
Feature  
Settings  
Default  
Range  
High/Med/Low  
High  
General  
Auto Answer  
Selected/Not selected  
Wideband/Narrowband  
Not selected  
Wideband  
PC Audio Bandwidth*  
(See Device Settings - Security)  
Audio  
Feature Set Lock  
*The system will support both narrowband and wideband audio from the PC. Wideband audio delivers heightened speech clarity and life-  
like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of  
systems that can be deployed in a small area.  
All PCs support wideband audio.  
When switching between narrowband and wideband audio, you must re-establish the audio link for the changes to take effect.  
Device Settings – Headset  
Feature  
Settings  
Default  
General  
Mute Tone  
Standard/Low/Off  
Standard  
Ringtone  
Sound 1/Sound 2/Sound 3  
Standard/Low/Off  
Sound 2  
PC Volume  
Standard  
System Tones  
Second Inbound Call  
Standard/Low/Off  
Standard  
Ring Continuously/Ring Once/Ignore  
Ring Continuously  
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Device Settings – Advanced  
Feature  
Settings  
Default  
Audio Protection  
Anti-Startle  
Selected/Not selected  
Not selected  
G616  
Selected/Not selected  
80 dB/85dB/Off  
Not selected  
Off  
Audio Limiting  
Feature Set Lock  
(See Device Settings - Security)  
Device Settings – Security  
Applications Tab  
The Plantronics software allows some of the device parameters  
settings to be locked by the IT staff and prevent end users  
from changing them. The ability to lock/unlock these parameter  
settings requires the creation of a password. In order to lock/  
unlock any parameter setting follow these steps:  
The Applications Tab displays the status of Plantronics support for  
various applications such as softphones and media players. The  
status will only show as “enabled and running” for softphones and  
media players installed and running.  
Feature Set Lock  
1 From the Security screen, create and confirm your  
new password and press Set. This will store the password  
directly in the device.  
2 In order to lock/unlock some parameter, go to the USB  
Adapter or the Advanced tabs of Device Settings and  
enter the password that you stored in the device.  
3 Select your settings from the USB Adapter/Advanced  
settings page and lock/unlock each feature as desired.  
Change Password  
1 You can always change the old password to a new one  
in the Change Password section. If a password is not  
stored in the device, the only way to store a password in the  
device is to use Feature Set Lock. You will only able to change  
a password if there is a previous password set in the device.  
NOTE In case you forget your password, you will need to call  
your local Plantronics Technical Support for assistance.  
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Preferences Tab  
The Preferences Tab allows you to set preferences for the media player as well as other general settings.  
Feature  
Settings  
Default  
Media Player  
General  
Action to Media Player  
– When a call begins  
– When a call ends  
Pause/play/do nothing  
Play/do nothing  
Pause  
Play  
Launch audio devices control panel  
(Provides a shortcut to the Windows Sounds and Audio Devices  
control panel.)  
Default Softphone  
(Displays the default softphone.)  
Ring Both Headset and PC  
Selected/Not selected  
Not Selected  
Selected  
Microsoft Office Communicator Dial-tone Enabled Selected/Not selected  
Audio Sensing Enabled  
Selected/Not selected  
Selected/Not selected  
Selected  
Maintain Headset to PC Link  
Not selected  
ring Both Headset and PC  
This parameter gives you the option to have the PC ringtone  
played on both the headset as well as the PC speaker.  
adapter and wireless headset without the user having to press  
the PC call control button. If the parameter “Microsoft Office  
Communicator Dial-tone Enabled” is selected, then every time a  
PC radio link is established the Microsoft Office Communicator  
dial tone will be heard. However, the user may have pressed the  
PC call control button to listen to music, etc., and does not want  
to hear the dial-tone. In this case, if the user selects the “Audio  
Sensing Enabled” parameter, the radio link will be established  
automatically when any PC audio is detected at the USB port,  
thus eliminating the need for the user to press the PC call control  
button.  
When this parameter is selected, the PC ringtone will be heard  
on both the PC speaker as well as the headset.  
When this parameter is not selected, the PC ringtone will only  
be heard on either the headset or the PC speaker based on how  
the PC audio has been set up.  
Microsoft Office Communicator Certified product:  
Default Setting = Not selected  
Standard product: Default Setting = Selected  
“Audio Sensing Enabled” can be set to selected or not selected.  
microsoft Office Communicator Dial-tone Enabled  
If this feature is selected, when a PC radio link is established,  
Microsoft Office Communicator will assume the user is trying to  
place a VoIP call and provide a dial tone.  
Microsoft Office Communicator Certified product:  
Default Setting = Selected  
Standard product: Default Setting = Not selected  
maintain Headset to PC Link  
If this feature is not selected, when a PC radio link is established,  
Microsoft Office Communicator will sit idle.  
This parameter forces the radio link to the PC to stay active  
even after the call has ended. This can eliminate the need to  
re-establish the radio link when switching between PC audio  
applications.  
“Microsoft Office Communicator Dial-tone Enabled” can be set  
selected or not selected.  
Microsoft Office Communicator Certified product:  
Default Setting = Selected  
Default Setting = Not selected  
Standard product: Default Setting = Not selected  
About Tab  
Audio Sensing Enabled  
The About Tab provides on-line access to this printable user guide  
and also includes Plantronics contact information. The current  
version of software and firmware currently running on your system  
is also shown here.  
Audio Sensing is a special feature supported by Plantronics  
wireless devices that can detect an audio signal at the USB port  
and automatically establish a PC radio link between the USB  
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Help for Device Settings - USB Adapter  
range  
Range can be minimized to help with PC buzzing, improve user density, or restrict range  
High  
of users.  
When Range is set to HIGH a user will have up to 300 feet of range.  
When Range is set to MEDIUM a user will have up to 150 feet of range.  
When Range is set to LOW a user will have up to 50 feet of range.  
Auto Answer  
Auto answer saves the user a button press to establish the radio link between headset and adapter.  
Not  
Selected  
When auto answer is set to OFF you must press the headset call control button to answer an incoming  
call.*  
When Auto Answer is set to ON an incoming call will be answered when the headset is removed from the  
charge cradle.*  
PC Audio  
The system will support both narrowband and wideband audio from the PC.  
Wideband  
Bandwidth  
Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio  
consumes more battery power and has more stringent access criteria which reduces the number of  
systems that can be deployed in a small area.  
All PCs support wideband audio.  
When switching between narrowband and wideband audio, you must re-establish the audio link for the  
changes to take effect.  
*Assumes use of a softphone that is supported by Plantronics software.  
Help for Device Settings - Advanced  
Anti-Startle  
Anti-startle provides advanced hearing protection against sudden loud sounds. When Anti-startle is  
Off  
Off  
set to ON, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a  
comfortable level. When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to protect  
your hearing.  
G616*  
G616 Acoustic Limiting provides additional hearing protection against acoustic shock. When G616  
Acoustic Limiting is set to ON, the system provides additional acoustic shock protection. Sound  
levels are limited to 102 dBA as recommended in the G616:2006 guideline issued by the Australian  
Communications Industry Forum (ACIF).* When G616 Audio-Limiting is set to OFF, the headset caps  
sound levels at 118 dBA to protect your hearing.  
Audio Limiting* Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio-Limiting is  
turned ON, the system monitors and controls sound to ensure action levels do not exceed 80 dBA or 85  
dBA (whichever is selected) specified by current and imminent EU legislation*. When Audio-Limiting is set  
to OFF, the headset caps sound levels at 118 dBA to protect your hearing.  
Off  
*The noise monitoring and G616 limiting features are based on a typical headset and recommended acoustic coupling between the headset  
and the ear. Please follow the instructions for optimal wearing position on page 7.  
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7 Troubleshooting and Common Questions  
My headset doesn’t work with  
Microsoft Office Communicator.  
Make sure your headset is charged.  
Make sure your headset is subscribed to the USB adapter.  
Press the call control button on your headset.  
Fine tune the listening volume on the headset using the volume up and down button.  
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office  
Communicator*.  
The sound is distorted or I hear Reduce speaking and/or listening volume on the PC using Microsoft Office Communicator*.  
an echo in the headset.  
Point microphone towards your chin.  
If the distortion is still present, lower the volume on the headset using the volume down button.  
Talk time performance is  
significantly degraded even  
after a full recharge.  
Battery is wearing out. Contact plantronics.com/support for factory service information.  
* Consult Microsoft Office Communicator Help for more information  
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Plantronics, Inc.  
345 Encinal Street  
Santa Cruz, CA 95060  
United States  
plantronics.com  
For product support contact us at plantronics.com/support or call 1-800-544-4660.  
© 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W430-M, and Sound Innovation are  
trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered  
trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies.  
Patents US 5,210,791; D539,266; D535,980; D589031; China ZL 200630123311.3; ZL 200630123312.8;  
CN301013095D; EM 000543798-0001; 000543798-0002; 000873823-0002; Taiwan D117516; D117332; D127399  
82621-16 (02.10)  
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