Crane Merchandising Systems Beverage Dispenser 675 User Manual

Title  
The Function Keys .....................................................................................2  
Set Up Mug Discount .............................................................................. 19  
Cup Configuration ......................................................................19  
Set the Machine Type and Configuration Code ...................................... 20  
Disable Selections in the Merchandiser................................................... 22  
Set Up Cup Sizes ..................................................................................... 23  
Assign Cup Sizes to Selections................................................................ 24  
Set Up A Hot Drink ................................................................................. 25  
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Title  
Set the Bowl Rinse Time......................................................................... 41  
Time Interval Editing............................................................................... 46  
View Water Tank Temperature ............................................................... 51  
Check the Setup ..........................................................................51  
View Machine type/Configuration Setting.............................................. 51  
View Cup Sizes Assigned to Selections .................................................. 52  
Payout Coins............................................................................................ 52  
Set Prices ................................................................................................. 53  
View Nonresettable Sales and Vend Data............................................... 53  
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View Number of Mug Vends .................................................................. 62  
View Number of Alt Vends..................................................................... 62  
View Machine ID Number ...................................................................... 62  
View Cup Ring Cycles Related to SureVend™)......................................63  
View Times No Cup Was Detected After a Cup Ring Cycled................ 63  
View Home Switch Usage Related to SureVend™ ................................ 63  
Test Vend Selections and Verify Credit Added ...................................... 64  
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Hot Drink Center II Programming Guide  
Title  
View SureVend™ Last Recorded Calibration Value.............................. 66  
View SureVend™ Average Calibration Value........................................ 67  
Clear Tank Errors and Fill the Tank........................................................ 67  
Test the Display ....................................................................................... 67  
View Diagnostic Messages...................................................................... 68  
Download Data to a PDCD...................................................................... 70  
Set Freevend Options............................................................................... 71  
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Introduction  
HDC II Programming Guide  
GETTING AROUND  
Introduction  
Getting around the Hot Drink Center software is pretty easy once you know the  
features that are available to you, and how to use them. The three main parts you  
will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and  
the DISPLAY.  
The Service Keypad  
For most of your programming jobs,  
you will be using the service keypad,  
conveniently located on the monetary  
panel. The service keypad has 16  
keys. The three columns on the left  
are the MODE keys. The right hand  
column contains the MOVEMENT  
keys.  
The Selection Switch Panel  
The selection switch panel is also  
located on the monetary panel. Unlike  
the service keypad, it is accessible  
when the cabinet door is closed.  
These are the keys the customer will  
use to make selections. You can also  
use these keys during programming  
procedures.  
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Introduction  
THE DISPLAYS  
The 10-character display performs two functions, and is referred to in this book  
as "the display":  
It shows the customer's selection and how much credit is in the machine,  
as well as the ready, service, and time of day messages.  
It provides information and feedback to the service person during mainte-  
nance.  
THE FUNCTION KEYS  
The keys on the control panel can be used for up to three things:  
THE PRIMARY PURPOSE  
THIS IS THE MAIN JOB OF THE KEY. FROM THE STANDBY  
MESSAGE, IT WILL ALLOW YOU TO ENTER  
A
PROGRAM-  
MING MODE. IN THIS EXAMPLE, YOU CAN VIEW STORED  
SALES DATA.  
THE NUMBER  
YOU MIGHT BE ASKED TO  
ENTER  
A
NUMERICAL VALUE.  
PRESSING THIS KEY WILL  
ENTER A "5".  
THE SECONDARY PURPOSE  
THIS IS THE KEY'S "SECOND JOB". FOR EXAMPLE, THIS KEY  
CAN BE USED TO DELETE  
A
CHARACTER WHEN YOU ARE  
EDITING CUSTOM MESSAGES.  
OTHER KEYS  
The MOVEMENT keys on the control panel let you move inside a mode, and  
back and forth between modes.  
These keys are your "legs", which let you move up and  
down the list of tasks. They let you continue from one step  
to the next in programming procedures.  
This is your "activate" or "choose" key. It "opens a door" to  
additional information and lets you begin a programming  
task once you are inside of a mode. Sometimes, it is used as  
a toggle switch to show you your choices during a program-  
ming task.  
This key can be used before running a function, or to  
choose “ALL” in a multiple selection.  
This is your "end" key. Pressing it one or more times will  
move you back to the start of the mode, or all the way back  
to the standby message.  
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Introduction  
HDC II Programming Guide  
SOME CONVENTIONS:  
All programming procedures assume that you are starting with the standby mes-  
sage showing in the display. If not, just press  
until you get there.  
Each programming procedure is highlighted by a pointing hand:  
will stand out.  
so it  
Definitions and helpful information will appear in shadow boxes:  
HELPFUL HINT  
When you see the word CONTINUE at the end of a function, it means to press  
until you return to the standby message.  
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Introduction  
CONTROL PANEL SWITCH FUNCTIONS EXPLAINED  
Press this button to put your machine into the Price Setting mode.  
You can see maximum and minimum machine prices, and change  
prices for entire machine, product, or individual selection.  
Press this button to set up how the Free Vend mode will operate.  
Press this button to view the water tank temperature, software ver-  
sion number, machine and accessory configuration, and active selec-  
tion status.  
Press this button to:  
Select display language  
Select card reader and options  
Select monetary options  
Set winner feature  
Select coin mechanism and options  
Select bill validator and options  
Set mug discount option  
Press this button to:  
Clear resettable data  
View or set machine ID  
View total sales and vends by whole  
machine, selection, or drink size  
Press this button to:  
Download data into your portable data collection device (PDCD), OR  
Set printer baud rate, depending upon which device you are using  
Press this button to:  
Set machine configuration  
Set which selections are active  
Set up water tank low power  
Set up blended selections  
Set up cup sizes  
Select SureVend™ options  
Press this button to:  
Set time of day  
Select display messages  
Edit messages  
Set message scrolling speed  
Set day, month, year  
Set up time of day intervals for  
inhibit, freevend, and discount  
vending  
Press this button to pay one or more coins from the coin mechanism.  
Press this button to see any fault or condition that may place the  
machine out of service  
Press this button to:  
Perform TEST VENDS  
Test displays  
Fill the water tank  
• Test machine functions  
Press this button to:  
Enter the SUPERVISOR mode  
Change the SUPERVISOR access  
code  
Lock and unlock access to func-  
tions  
Set free vend code  
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Introduction  
HDC II Programming Guide  
SUREVEND™  
SureVend™ ensures that a cup is always available in the cup station before any  
money is collected or product delivered. The sensing system is a beam of infra-  
red light across the cup station which is broken by the cup when it falls into posi-  
tion.  
The SureVend™ software monitors the cup station sensor during the time the cup  
ring is cycled and for three seconds afterward. If a cup is not detected, the soft-  
ware will first determine if a second cup ring with the same size cups exists and  
will then try to drop a cup from the second ring. If the second ring also fails to  
drop a cup or is not usable, the software will repeat the attempt from the first cup  
ring to attempt to clear any jams in the cup delivery area. Each ring will be tried  
up to two times. If a cup is still not detected by the infrared sensor then several  
things happen:  
Any ring that failed twice in a row is placed temporarily out-of-service for  
a length of time that is determined by the user,  
The customer's credit is either restored for another vend attempt or is  
returned automatically,  
Three beeps are sounded and the message  
flashed if another size cup ring is available, or the message  
is flashed in the event that no other cups are available. The customer may  
always get his money back by pressing the coin return button.  
NOTE  
is the default message. You may customize this message  
if desired  
(see "Edit Custom Message", PAGE 49 for more information).  
Special rules exist to protect both the customer and the operator from loss. First  
and foremost, the customer is protected because no drink is spoiled nor money  
lost because a cup fails to fall to the cup station. The customer is given every  
chance to get his original choice of cup size by trying at least twice per ring to  
eject a cup. If two rings are available with the same cup size, the system will  
alternately try to vend a cup from each ring until the cup is delivered or both  
rings are placed out-of-service.  
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HDC II Programming Guide  
Introduction  
The operator is protected by the anti-jackpot program of the system. It is con-  
ceivable that a customer could prevent cups from reaching the sensing area of the  
cup station in order to steal the cups and then get his or her money back for the  
vend. Under the SureVend™ Anti-Jackpot system, the operator can lose no more  
than two cups in a row per ring. Then that ring is temporarily placed out-of-ser-  
vice both to protect the customer and to discourage theft. The amount of time  
that the cup ring is out-of-service is programmable from 0 to 99 minutes. After  
the time has elapsed, the cup ring will return to service but the count of the two  
failures is kept. If the previous problem was theft, then the next vend attempt  
from that ring will be successful and the count of the two previous failures will  
be erased. If the problem is an actual system failure, then the third failure will  
permanently place that cup ring out of service until a service technician visits the  
machine.  
Alternate cup vends and mug vends still work as before. If a cup ring is out of  
service due to SureVend™ the alternate vend will only be from a selected large  
cup to a small cup at the small cup price. An induced SureVend™ failure cannot  
cause an alternate vend from a selected small cup to a large cup at the small cup  
price. This protects the operator from customers trying to get large cup drinks at  
a small cup price. (SureVend™ will not automatically switch to a different cup  
size in mid-vend because it cannot be ensured that correct change will be  
returned for the new price.)  
SureVend™ can be turned off if desired (see "Turn SureVend™ On or Off",  
PAGE 42).  
THE SUPERVISOR MODE  
The supervisor is allowed to do things that a normal user cannot, like controlling  
access to certain modes. The supervisor can lock out any of the programming  
modes to anyone who does not have the right "key". Once a supervisor enters the  
proper code, he or she will be able to:  
Change the supervisor access code  
Lock out any or all of the service keypad modes  
Set whether data is cleared with  
or after being downloaded into a  
portable data collection device  
Grant or deny access to data items during DATA RECALL  
Modify the machine configuration  
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Basic Setup  
HDC II Programming Guide  
PROGRAMMING PROCEDURES  
Basic Setup  
GAIN ACCESS TO THE SUPERVISOR MODE  
. The display shows: . You must enter the four-  
1. Press  
digit supervisor code within 6 seconds to gain access.  
NOTE  
A new machine has a factory-set supervisor code of 0000.  
When you have entered the right code, you will hear two beeps and see  
in the display.  
ENTER A NEW SUPERVISOR CODE  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
. The display shows  
. The X's represent the cur-  
rent supervisor code. Use the number keys to enter a new code.  
IMPORTANT  
If you enter a new code, be sure to keep a written record of it.  
There is no other way to access the SUPERVISOR mode.  
3. CONTINUE.  
ENTER A FREEVEND CODE  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
, then  
until the display shows  
. The X's  
represent the current freevend code. Use the number keys to enter a new  
code. If the code is anything other than "  
", it must be entered after the  
key lock is turned in order to enable free vends.  
3. CONTINUE.  
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Basic Setup  
ENTER A NEW DATA RECALL CODE  
If the proper non-zero code is entered, sales and non-resettable sales data can be  
viewed without opening the machine’s door.  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
, then  
until the display shows  
. The X's rep-  
resent the currently entered code. Use the number keys to enter a new code,  
if desired.  
NOTE  
A code of  
disables this feature.  
USAGE  
With the machine in ready mode, enter the 4-digit code. When  
the correct code is entered, the non-resettable sales total is dis-  
played. This display will remain active for 9 seconds, or until  
another key is pressed.  
3. CONTINUE.  
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HDC II Programming Guide  
LOCK OR UNLOCK MODE OR PAYOUT KEYS  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7  
2. Press  
, then  
until the display shows either #  
or #  
. To see if a key is locked or unlocked, press that key.  
3. Press  
to change between locked and unlocked. When anyone other  
than the supervisor tries to enter a locked mode, the display shows  
.
EXAMPLES: Press , then press to lock the function. Now,  
non-supervisory users can NOT view any sales data.  
If you want non-supervisory users to view data but not be able to clear data,  
leave the  
key unlocked, but do lock  
.
NOTE  
The following mode keys cannot be locked out:  
4. CONTINUE.  
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Basic Setup  
SET PRINTER OR DEX OPTIONS  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
, then  
until the display shows:  
- means that data will be sent directly to a printer,  
- OR -  
means that data remains in memory after it is downloaded into a  
portable data collection device (PDCD),  
- OR -  
means that resettable data is cleared after it is downloaded into a  
PDCD.  
- OR -  
- a special DEX option. All sales data will become non-resettable.  
Consult your DEX supplier before choosing this option.  
3. Press  
4. CONTINUE.  
to change between the three choices.  
SELECT PRINTER BAUD RATE  
(PRINTER MODE ONLY)  
BAUD  
RATE  
The speed of data transfer, expressed in bits per second.  
Your printer can receive data at a certain rate, and you must  
tell the machine what that rate is.  
1. Press  
2. Press  
. One of the following is displayed:  
until the correct baud rate for your printer is displayed.  
3. CONTINUE.  
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HDC II Programming Guide  
SET DEX OPTIONS (DEX MODE ONLY)  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
, then  
until the display shows one of two resettable  
bill validator totals transmitted to the DEX device:  
- the value of bills in the stacker will be transmitted in a  
cash format. For example: 200 for two dollars. (This is the default setting.)  
- the value of bills in the stacker will be transmitted in a dol-  
lar count format. For example: 2 for two dollars.  
3. Press  
to switch between the two choices. Consult your DEX hand-  
held supplier for the proper settings for your machine.  
NOTE  
If your bill count is incorrect, the CA304 setting may be  
wrong. Try using the other setting.  
4. Press  
options:  
until the display shows one of the following two date/time  
- the DEX device will transmit the date and time of the last  
vend for each selection.  
- OR -  
- the DEX device will NOT transmit the date and time of the  
last vend for each selection. (This is the default setting)  
5. Press  
to switch between the two choices.  
6. CONTINUE.  
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Monetary Setup  
SET TALKER MODE  
1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.  
2. Press  
3. Press  
, then  
until the display shows  
or  
to turn the talker option ON or OFF.  
NOTE  
Talker hardware must be installed for this to work.  
4. CONTINUE.  
SELECT DISPLAY LANGUAGE  
1. Press  
. The current LANGUAGE displays. Press  
to  
choose the desired language. Your choices are:  
,
,
,
,
,
, or  
.
2. CONTINUE.  
SELECT COIN MECHANISM  
Monetary Setup  
1. Press  
, then press  
until the current COIN MECHANISM is  
shown in the display. Press  
Your choices are:  
to choose the desired coin mechanism.  
2. Proceed to SELECT MONETARY OPTIONS, page 15, to customize  
your coin mechanism choice.  
NOTE  
Depending upon your choice of coin mechanisms, some  
choices may not display.  
3. CONTINUE.  
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HDC II Programming Guide  
SELECT BILL VALIDATOR  
1. Press  
, then press  
until one of the following is displayed:  
-
No bills will be accepted or there is no bill validator  
installed (you can exit the function).  
- The pulse bill validator will accept $1 bills.  
-
The serial bill validator is selected and will accept $1, $2,  
$5, $10, and $20 bills. Use BILL SELECTION METHOD  
below to change the bills that will be accepted.  
-
A standard MDB bill validator is selected. It will accept  
$1, $2, $5, $10 and $20 bills. Use BILL SELECTION  
METHOD below to change the bills that will be accepted.  
BILL SELECTION METHOD:  
The standard $1, $2, $5, $10 and $20 bills are enabled by  
pressing the 1, 2, 5, 6, or 7 key(s), respectively, to display  
which bill(s) will be accepted.  
-
An MDB bill validator that accepts coupons or non-stan-  
dard bills (normally used for non-U.S. currency) is con-  
< >  
*
nected and operating. Press  
See BILL LIST OPERATION. See INITIAL SETUP OF  
NON-STANDARD BILL VALIDATOR.  
2. Press  
to choose the desired option.  
3. Proceed to "Select Monetary Options", PAGE 15, to customize your bill  
validator choice.  
NOTE  
Depending upon your choice of bill validator, some choices  
may not display.  
4. CONTINUE.  
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Monetary Setup  
INITIAL SETUP OF A NON-STANDARD BILL  
VALIDATOR  
1. Connect the bill validator, and follow the steps in "Select Bill Validator",  
PAGE 13 to select in the bill validator selection screens.  
< > will not be an option yet. Exit the bill validator setup by press-  
*
ing  
. Bill information is now collected from the validator.  
2. Press  
, then press  
until  
< > displays.  
*
3. Press  
.
will display. The first number ( ) indicates bill  
validator channel 1, the  
is the bill denomination, and  
indicates that  
the validator will accept $1.00 bills.  
4. Press  
to toggle the bill acceptance  
or  
.
5. Press  
and  
and  
to scroll through the list of other denominations  
to set them to  
or  
.
6. Press  
to move up to the top level screen.  
NOTE  
If a denomination does not display in the scroll list of available  
denominations, check the binary switch settings for the valida-  
tor. If the binary switch for a given denomination is set to  
“off”, it will not display in the list of denominations.  
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Monetary Setup  
HDC II Programming Guide  
SELECT CARD READER  
1. Press  
, then press  
until the current card reader is shown in  
to choose the desired card reader.  
the display. Press  
2. Your choices are:  
,
, or  
.
3. Proceed to SELECT MONETARY OPTIONS, page 15, to customize  
your card reader choice.  
NOTE  
Depending upon your choice of card reader, some displays  
may not appear.  
4. CONTINUE.  
SELECT MONETARY OPTIONS  
Certain options can be selected, depending upon which monetary devices you  
have selected.  
This function lets you:  
Set change returning criteria  
Set declining balance  
Set currency acceptance on low • Set card reader revalue options  
change  
Set overbuy options  
Set last bill stacking options  
1. Press  
, then press  
until the display shows  
.
represents the largest denomination coin or bill that will be changed  
without a purchase. Any non-zero value here will return all escrowed coins.  
(Each coin denomination for which the coin mech has a tube is called an  
ESCROWED coin because it can be returned.) When the coin return button  
is pressed, all coins inserted will be returned provided there is a coin mech  
tube for each of those coins, EXCEPT in the forced vend mode.  
Some examples:  
- Forced vend; NO change returned without a purchase.  
- Returns change without purchase if all accepted coins are  
less than .25 denomination or have a payout tube. Accep-  
tance of a dollar coin will not cause a Force Vend if the  
coin mechanism has a dollar coin payout tube. Otherwise,  
accepting a dollar coin or accepting and stacking of a dol-  
lar bill will cause a Force Vend.  
- Bills and non-escrowed coins less than or equal to $1.00  
will be changed without purchase. All escrowed coins  
are returned.  
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Monetary Setup  
2. Press  
until one of the following is displayed:  
3.  
4.  
<
-Accept any bill of value $X.XX or less, regardless of avail-  
able change. Hold the last bill which meets or exceeds maximum price in  
escrow. (This setting is normally used.)  
- OR -  
-Accept any bill of value $X.XX or less, regardless of avail-  
able change. Immediately stack the last bill.  
Example: If setting is  
and maximum price is $1.50. This  
setting will immediately stack the second $1.00 bill inserted.  
5. Press  
to display the desired choice.  
" has two purposes:  
6. The value of "  
a. The value of "  
" tells the machine how big a bill or coin to accept  
even though there is not enough change in the coin mech to cover all  
possible paybacks.  
For example, enter 1.00. Therefore, the machine will take a dollar bill  
or coin even though there is less than $1.00's worth of change. Entering  
5.00 tells the machine to take a five even though there is less than  
$5.00's worth of change, and so forth.  
NOTE  
This could cause a customer to be short-changed.  
Entering 0.00 means that bills or coins not held in escrow or in a tube  
will only be accepted if there is enough change to cover them.  
b. The value of "  
" tells the machine how much the customer is allowed  
to overbuy a product. The customer will be short-changed when an  
overbuy occurs. Example:  
For a value of $0.25: if there is no change in the machine and the cus-  
tomer inserts a $1.00 bill. The customer can purchase a product for  
$0.75 even though the change cannot be paid back. The customer will  
be short-changed. Normally a purchase will not be approved unless all  
change can be paid.  
Entering 0.00 means that the vend will only be approved when the cor-  
rect change can be returned (overbuy disabled).  
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HDC II Programming Guide  
7. Press  
show  
until the display shows:  
. The display will  
when the amount of available change in the coin  
mechanism falls below the value of "  
keys. For example, if  
". Enter a value with the number  
is displayed, the  
message is displayed when less than a dollar's worth of change is in  
the coin mechanism.  
Once credit is established, multiple  
vends may occur until the coin return is  
pressed.  
DECLINING  
BALANCE:  
8. Press  
until one of the following is displayed:  
- More than one vend is allowed, with a declining balance.  
- OR -  
- A declining balance is not allowed.  
9. Press  
10. Press  
to display the desired choice.  
until one of the following is displayed (only for machines  
with Card option):  
- Allows credit to be transferred onto the card  
- Credit cannot be transferred to the card  
11. Press  
to display the desired choice.  
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Monetary Setup  
SET UP WINNER MODE  
WINNER  
At preselected intervals, a customer may receive a  
refund for a selection. You can select the interval and  
qualifying selections.  
1. Press  
, then press  
until one of the following is displayed:  
- Winner function is disabled.  
- OR -  
- Winners are allowed at certain intervals, represented by "  
".  
Press  
to display the desired choice.  
If you selected  
, you can exit the function.  
2. The display shows  
. XXX represents the number of vends that  
must occur per each winner vend. For example, an interval number of 50  
means that a winner can happen any one time during the next 50 vends.  
Using the number keys, enter an interval number between 10 and 9999.  
3. Press  
. The display shows - - - - - - - - -. The dashes in the display  
*
represent which selections are allowed winners. Press the appropriate letter  
key to enable a selection, press the key again to disable it. For example,  
pressing A, C, and E will cause the display to look like this:  
-
-
- - - - - meaning that all A, C, and E products can have a winner.  
ADVANCED OPTIONS:  
Press  
Press  
to enable all selections.  
to deactivate all selections.  
Press 0 or 1 to set winner selections by cup size.  
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Cup Configuration  
HDC II Programming Guide  
NOTE  
If displaying WINNER by selection, press  
redisplay wildcard ( , ....) selections.  
once to  
*
AN EXAMPLE . . .  
You want to enable winners on all selections except E and F. Do the following:  
a. Press  
the dashes.  
. The letters through appear in the display instead of  
b. Press "E" and "F". The letters and in the display are replaced by  
dashes.  
NOTE  
This is a two-part screen. Press  
to display selections  
.
4. CONTINUE.  
SET UP MUG DISCOUNT  
You can establish a discount for customers who use their own mug.  
Cup Configuration  
1. Press  
, then press  
until the display shows  
.
This example shows the existing discount amount is zero.  
2. Enter a discount amount. This will be in cents, for example press  
or 5 to enter a discount amount of 5 cents.  
3. CONTINUE.  
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Cup Configuration  
SET THE MACHINE TYPE AND CONFIGURATION  
CODE (SUPERVISOR MODE ONLY)  
1. Press  
2. Press  
3. Press  
, then  
until the display shows  
.
or  
or 1 to enter  
until the display shows  
. “D” is the automatic  
delivery door status. A plus sign (+) means the door is on; a dash (-) means  
the door is off. Toggle this setting by pressing . “J” is the whipper  
setting. Toggle a plus sign (+) or a dash (-) with the J key. See "Whipper  
Options", PAGE 26 for more information. "WXYZ" is the machine config-  
uration code. W represents the machine type, X is the 6th product configu-  
ration, Y is the brewer configuration, and Z is canister mapping. The  
following tables give the possible values for each of the four numbers.  
Enter the appropriate configuration code for your machine.  
Table D1 Machine Type Configuration  
Enter for (W)  
Definition  
Hot Drink Center model 675  
Hot Drink Center models 673 and 677  
1
5
Table D2 6th Product (Selection C) Configuration  
Enter for (X) Definition  
1
2
3
4
No 6th product  
6th product present, but receives no condiments  
6th product present, may receive condiments  
Water only  
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HDC II Programming Guide  
SINGLE BREW  
A machine with only one brewed selection  
(the second selection is freeze dried). Uses a  
single barrel brewer.  
DUAL BREW  
A machine with two brewed selections.  
DUAL CONDIMENT  
A machine with two separate sets of condi-  
ments (lightener/sugar) to avoid cross-flavor-  
ing.  
Table D3 Brewer Configuration  
Number of  
Coffee Mix  
Enter for (Y)  
Condiment Sets  
Brewers  
1
2
6
Single Brew  
Dual Brew  
Freeze Dry  
One  
One  
Single  
Single  
Single  
None  
Table D4 Canister Mapping (See figure below)  
Menu Selection Letters for Canister Numbers  
Enter for (Z)  
3 (Single condiment only)  
2
1
1
2
3
4
F
F
B
A
F
A
B
A
F
B
B
A
SIXTH PRODUCT  
(C)  
SUGAR  
TEA/COFFEE  
(F)  
LIGHTENER  
DECAF  
(B)  
SUGAR SUBSTITUTE/  
SEVENTH PRODUCT  
(X)  
COFFEE  
(A)  
SOUP/  
FIFTH PRODUCT  
(H)  
CHOCOLATE  
(G)  
7
6
5
4
3
2
1
WHIPPER 1  
653p0007  
WHIPPER 5  
WHIPPER 4  
WHIPPER 2  
WHIPPER 3  
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Cup Configuration  
Canister Mapping  
DISABLE SELECTIONS IN THE MERCHANDISER  
, then press until the display shows something like  
1. Press  
this:  
This display means that all regular size selections (A - H) are not available  
for vending. An available selection has its letter replaced by a blank space.  
Press  
to display the second screen for X, Y, and Z selections.  
2. Press the appropriate letter to toggle the display on or off.  
NOTE  
Press  
to lock all selections; press  
selections.  
to unlock all  
3. CONTINUE.  
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HDC II Programming Guide  
SET UP CUP SIZES  
Make sure the cup sizes you select agree with the cups you have actually loaded  
during setup.  
1. Press  
the display shows  
. "X" is the currently selected  
drink size for the cups in turret 2 (normally large cups), "Y" is the currently  
selected drink size for the cups in turrets 1A and 1B (normally regular  
cups).  
2. Press  
to toggle through the #1 cup ring sizes; press  
to  
toggle the #2 cup ring size.  
3. Any changes made to the cup sizes must be "locked in". There are two  
ways to do this:  
a. If you are keeping some cup sizes the same, or putting the cups in differ-  
ent cup rings, press and hold  
. The display momentarily shows  
. This will reassign the  
, two beeps sound, then shows  
old throw times to the new cup ring, if possible.  
b. If you are loading all different size cups, or want to load all new default  
times, press and hold  
. The display momentarily shows  
. This will reload the  
, two beeps sound, then shows  
factory default times for all cup sizes, clearing any custom throw times  
you have established. (See the tables on the following pages for the fac-  
tory default times.)  
4. CONTINUE.  
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Cup Configuration  
ASSIGN CUP SIZES TO SELECTIONS  
(SUPERVISOR MODE ONLY)  
You can load up to two different sizes of cups in your machine (see "Set Up Cup  
Sizes", PAGE 23). You may not always want a certain selection to use all of the  
cup sizes in your machine. For example, espresso is normally served in regular  
cups, so you probably will not want it to be available in large or jumbo cups.  
1. Press  
this:  
, then press  
until the display shows something like  
. This display means that the smaller of the two cup sizes ( )  
is available for all selections (A - H).  
NOTE  
Press  
to display all selections; press  
to clear all selections.  
). In this dis-  
2. Press  
to display remaining selections (  
play, the “X” represents the 7th product, and the “2” represents the cup only  
selection.  
NOTE  
If you have only one cup size in your machine, you will not see  
the next display.  
3. Press  
. The display shows something like this:  
. This display means that the larger of the two cup sizes ( ) is  
available for all selections (A - H).  
4. Press the appropriate letter to toggle the display on or off. A selection that  
doesn't vend the displayed size cup has its letter replaced by a dash (-).  
NOTE  
Press  
to display all selections; press  
to clear all selections.  
). In this dis-  
5. Press  
to display remaining selections (  
play, the “X” represents the 7th product, and the “2” represents the cup only  
selection.  
To vend a cup only, press 1, 2, 3 (large size) or 2, 3 (regular size).  
6. CONTINUE.  
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HDC II Programming Guide  
SET UP A HOT DRINK  
Set up a Hot Drink  
Be sure that the cup sizes you set in "Set Up Cup Sizes", PAGE 23, agree with  
the cup sizes actually in your machine. All procedures for setting up the hot  
drinks are similar, so this example will demonstrate how to set up the A selection,  
regular size fresh brew coffee.  
1. Press  
, then press  
until the display shows  
-
. The  
*
star ( ) represents the selection (A, B, etc.). The dash (-) represents the  
*
size of the selection.  
2. Press A. (If you were setting up the A selection for the large size drink, you  
would press 1 first, then A.) The display shows  
. This means  
that the currently set water throw time for the A selection is 8.25 seconds.  
Enter a new time if desired.  
3. Press  
. The display shows  
. This means that the cur-  
rently set dry product throw time for the A selection is .60 seconds. Enter a  
new time if desired.  
4. Pressing  
display:  
after each display will cause the following screens to  
View and change the settings for an extra strong drink  
View and change the settings for the sugar throw time  
View and change the settings for extra sugar throw time  
View and change the settings for the lightener throw time  
View and change the settings for extra lightener throw time  
View and change the settings for the sugar sub throw time  
View and change the settings for extra sugar sub throw time  
View and change the steep time  
View and change the steep time for an extra strong drink  
View and change the air compressor/pump running time  
View and change the amount of time after the vend to open  
the auto vend door  
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Set up a Hot Drink  
Whipper Options  
Press  
-
The last 3 seconds of the drink is always whipped  
The whole drink is always whipped  
The drink is never whipped  
See below  
If  
is selected (see "Set the Machine Type and Configuration Code  
(Supervisor Mode Only)", PAGE 20):  
OPT-  
The last 3 seconds of the drink is whipped only when the J  
key is pressed  
OPT+  
The whole drink is whipped only when the J key is pressed  
If - is selected (see "Set the Machine Type and Configuration Code  
(Supervisor Mode Only)", PAGE 20):  
OPT-  
The last 3 seconds of the drink is whipped unless the J key is  
pressed  
OPT+  
The whole drink is whipped unless the J key is pressed  
DIFFERENCES:  
Some selections will not show all of these items. The E selection will have some  
additional selections:  
View and set the water throw time for the cappuccino second  
product (chocolate)  
View and set the chocolate throw time for cappuccino  
To automatically compute new times for cappuccino, enter a  
percentage, then press  
. This percentage represents  
the amount of chocolate product in cappuccino, versus that  
in a normal chocolate drink. This time and the normal coffee  
settings will compute the new cappuccino time.  
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HDC II Programming Guide  
OPTIONS:  
a. At any of the preceding displays, you can press  
that item.  
to test throw  
b. At any of the preceding displays, you can press or # (on the selection  
*
switch panel) to step through a list of that item's throw times for other  
selections where that item is active. For example, pressing # at the  
display will show the throw time for  
. This is a handy  
way to move from one selection to another without going to the  
screen first.  
NOTE  
If you try to set up a selection that is not configured, the  
screen will remain in the display.  
5. CONTINUE.  
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Set up a Hot Drink  
COLLECTING DRY PRODUCT GRAM THROWS  
Measuring the gram throw allows you to get the right amount of dry product or  
condiment into your hot drink. To do this, you need a container to catch the prod-  
uct throw and an accurate gram scale to measure its weight.  
1. Make a measuring container by cutting down a paper cup until it fits under  
the canister spout as shown.  
2. Weigh the measuring cup and zero the gram scale accordingly.  
3. Make 5 test throws as instructed in the programming steps.  
4. Weigh each test throw, then add all 5 weights together and divide by 5 to get  
an average weight.  
5. If necessary, adjust the throw time and repeat steps 3 and 4 until you get the  
correct product or condiment weight.  
Tables D1 and D2 show the factory default settings for the various dry products  
sold by the merchandiser. They are good starting points to use in setting up your  
machine. In the end, the amount of dry product or condiments you use in your  
drinks depends upon taste and manufacturers’ recommendations. Recommended  
weights and times are for guidance only, and you do not have to adhere to them.  
LIGHTENER  
SUGAR  
SUGAR  
SUBSTITUTE  
CUP POSITION  
FOR TEST  
THROW  
CHUTE  
MIXING  
BOWL  
COVER  
FRESH BREW  
COFFEE  
CANISTER  
COLLECTING  
CONDIMENT  
THROWS  
CHUTE  
CUP POSITION  
FOR TEST THROW  
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Table D1 Dry Product Weight and Throw Time Factory Default Settings  
Weight (in grams) per size cup (in ounces)  
Selection  
Throw times (in seconds) per size cup  
10 12 14 16 18 20  
5
7
8
9
5.70 8.00 9.00 10.00 11.00 13.00 15.30 17.50 19.60 21.80  
1.60 2.20 2.50 2.80 3.10 3.65 4.25 4.85 5.45 6.05  
A Fresh brew coffee  
A Freeze dry coffee  
0.90 1.20 1.50 1.60 1.80 2.20 2.55 2.90 3.25 3.65  
0.35 0.50 0.60 0.65 0.70 0.90 1.00 1.15 1.30 1.45  
Strong freeze dry cof- 1.10 1.50 1.80 2.00 2.20 2.60 3.05 3.50 3.95 4.35  
A
fee  
0.65 0.90 1.10 1.20 1.35 1.60 6.85 2.15 2.40 2.70  
5.70 8.00 9.00 10.00 11.00 13.00 15.30 17.50 19.60 21.80  
1.60 2.20 2.50 2.80 3.10 3.65 4.25 4.85 5.45 6.05  
B Fresh brew decaf  
B Freeze dry decaf  
0.90 1.20 1.50 1.60 1.80 2.20 2.55 2.90 3.25 3.65  
0.35 0.50 0.60 0.65 0.70 0.90 1.00 1.15 1.30 1.45  
Strong freeze dry  
decaf  
1.10 1.50 1.80 2.00 2.20 2.60 3.05 3.50 3.95 4.35  
0.65 0.90 1.10 1.20 1.35 1.60 6.85 2.15 2.40 2.70  
B
10.8 15.0 17.8 19.4 21.6 25.9 30.20 34.50 38.85 43.15  
2.45 3.35 4.00 4.35 4.85 5.80 6.80 7.75 8.75 9.70  
C Soluble product  
Fresh brew coffee  
ESPRESSO  
5.70 8.00 9.00 10.00 11.00 13.00 15.30 17.50 19.60 21.80  
1.60 2.20 2.50 2.80 3.10 3.65 4.25 4.85 5.45 6.05  
D
Freeze dry coffee  
ESPRESSO  
0.90 1.20 1.50 1.60 1.80 2.20 2.55 2.90 3.25 3.65  
0.35 0.50 0.60 0.65 0.70 0.90 1.00 1.15 1.30 1.45  
D
Strong freeze dry cof- 1.05 1.50 1.80 2.00 2.20 2.60 3.05 3.50 3.95 4.35  
D
E
E
E
F
F
fee ESPRESSO  
0.65 0.90 1.10 1.20 1.35 1.60 6.85 2.15 2.40 2.70  
Fresh brew coffee  
CAPPUCCINO  
5.70 8.00 9.00 10.00 11.00 13.00 15.30 17.50 19.60 21.80  
1.60 2.20 2.50 2.80 3.10 3.65 4.25 4.85 5.45 6.05  
Freeze dry coffee  
CAPPUCCINO  
0.90 1.20 1.50 1.60 1.80 2.20 2.55 2.90 3.25 3.65  
0.35 0.50 0.60 0.65 0.70 0.90 1.00 1.15 1.30 1.45  
Strong freeze dry cof- 1.05 1.50 1.80 2.00 2.20 2.60 3.05 3.50 3.95 4.35  
fee CAPPUCCINO  
0.65 0.90 1.10 1.20 1.35 1.60 6.85 2.15 2.40 2.70  
0.90 1.20 1.50 1.60 1.80 2.20 2.55 2.90 3.30 3.65  
0.70 1.00 1.25 1.30 1.60 1.85 2.10 2.40 2.20 2.05  
Instant tea  
1.10 1.50 1.80 2.00 2.20 2.60 3.05 3.50 3.95 4.35  
0.90 1.25 1.60 1.75 1.85 2.10 6.85 2.15 2.40 2.70  
Strong instant tea  
17.00 24.00 28.00 31.00 34.00 41.00 47.50 54.50 61.00 68.00  
2.80 4.00 4.65 5.15 5.65 6.80 7.90 9.00 11.80 12.25  
G Chocolate  
4.30 6.00 7.00 7.60 8.50 10.20 11.90 13.60 15.30 17.00  
0.70 1.00 1.15 1.25 1.35 1.65 1.95 2.25 2.50 2.80  
H Soup  
10.80 15.00 17.80 19.40 21.60 25.90 30.20 34.50 38.85 43.15  
2.45 3.35 4.00 4.35 4.85 5.80 6.80 7.75 8.75 9.70  
H Soluble product  
X Soluble product  
10.80 15.00 17.80 19.40 21.60 25.90 30.20 34.50 38.85 43.15  
2.45 3.35 4.00 4.35 4.85 5.80 6.80 7.75 8.75 9.70  
Sugar used in  
espresso  
2.20 2.85 3.50 3.80 4.15 5.10 6.05 6.70 7.65 8.50  
0.35 0.45 0.55 0.60 0.65 0.80 0.95 1.05 1.20 1.35  
D
Extra sugar used in  
espresso  
3.20 4.15 4.80 5.10 5.76 6.70 8.00 9.30 10.55 11.50  
0.50 0.65 0.75 0.80 0.90 1.05 1.25 1.45 1.65 1.80  
D
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Set up a Hot Drink  
Table D1 Dry Product Weight and Throw Time Factory Default Settings  
Weight (in grams) per size cup (in ounces)  
Selection  
Throw times (in seconds) per size cup  
10 12 14 16 18 20  
5
7
8
9
Sugar used in cappuc- 3.60 5.20 6.00 6.55 7.30 8.70 10.20 11.60 13.10 14.55  
E
E
F
F
F
F
F
F
cino  
0.45 0.65 0.75 0.80 0.90 1.10 1.25 1.45 1.65 1.80  
Extra sugar used in  
cappuccino  
4.60 6.95 7.75 8.50 9.25 11.15 13.10 15.00 16.95 18.50  
0.60 0.90 1.00 1.10 1.20 1.45 1.70 1.95 2.20 2.40  
4.20 6.00 7.00 7.75 8.55 10.10 12.05 13.60 15.15 17.10  
0.55 0.75 0.90 1.00 1.10 1.30 1.55 1.75 1.95 2.20  
Sugar used in tea  
Extra sugar used in  
tea  
5.45 7.75 8.95 9.70 10.90 12.85 13.60 17.50 19.45 21.75  
0.70 1.00 1.15 1.25 1.40 1.65 1.75 2.25 2.50 2.80  
1.20 1.50 2.00 2.20 2.45 2.95 3.40 3.90 4.35 4.85  
0.70 0.85 1.15 1.25 1.40 1.70 1.95 2.25 2.50 2.80  
Lightener used in tea  
Extra lightener used 1.55 2.15 2.50 2.75 3.00 3.60 4.20 4.80 5.45 6.05  
in tea 0.90 1.25 1.45 1.60 1.75 2.10 2.45 2.80 3.15 3.50  
Sugar substitute used 0.60 0.85 1.00 1.10 1.30 1.50 1.70 1.90 2.20 2.40  
in tea 0.75 1.05 1.25 1.35 1.60 1.90 2.10 2.40 2.75 3.00  
Extra sugar substitute 0.80 1.10 1.30 1.40 1.60 1.90 2.15 2.50 2.80 3.10  
used in tea  
1.00 1.35 1.60 1.75 2.00 2.40 2.70 3.10 3.50 3.90  
*
*
4.25 5.05 7.00 7.75 8.95 10.90 12.05 13.60 15.15 17.10  
0.55 0.75 0.90 1.00 1.15 1.40 1.55 1.75 1.95 2.20  
Sugar  
*
*
5.45 7.75 8.95 9.70 10.90 12.85 13.60 17.50 19.45 21.75  
0.70 1.00 1.15 1.25 1.40 1.65 1.75 2.25 2.50 2.80  
Extra sugar  
*
*
1.20 1.50 2.00 2.20 2.45 2.95 3.40 3.90 4.35 4.85  
0.70 0.85 1.15 1.25 1.40 1.70 1.95 2.25 2.50 2.80  
Lightener  
*
*
1.55 2.15 2.50 2.75 3.00 3.60 4.20 4.80 5.45 6.05  
0.90 1.25 1.45 1.60 1.75 2.10 2.45 2.80 3.15 3.50  
Extra lightener  
Sugar substitute  
Extra sugar substitute  
*
*
0.60 0.85 1.00 1.10 1.30 1.50 1.70 1.90 2.20 2.40  
0.75 1.05 1.25 1.35 1.60 1.90 2.10 2.40 2.75 3.00  
*
*
0.80 1.10 1.30 1.40 1.60 1.90 2.15 2.50 2.80 3.10  
1.00 1.35 1.60 1.75 2.00 2.40 2.70 3.10 3.50 3.90  
D = Espresso  
I = Chocolate times for cappuccino  
E = Cappuccino  
* The actual gram weight of a product or condiment throw will vary  
depending upon the type of product or condiment used. The  
weights given are approximate based on factory testing.  
* Separate sugar, lightener, and sugar substitute timers are available  
* for selections A/B/C/D, E, and F.  
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COLLECTING HOT WATER THROWS  
National Vendors recommends the factory default times be used for hot water  
throws to ensure proper mixing. Table W1 gives the factory default water throw  
times for the various size cups and product selections.  
WARNING  
For a non-brewed selection, collect the water throws as follows:  
1. Place a cup in the cup delivery station.  
2. Ensure the merchandiser is using the factory defaults for the cup sizes (see  
SET UP CUP SIZES, page 23).  
3. Initiate the water throw for a selection.  
4. Remove the cup and pour the water into a graduated cylinder.  
5. Refer to table W1 for the correct volume of water.  
6. Adjust the throw time for that selection (see "Set Up A Hot Drink", PAGE  
25) and repeat steps 3 through 5 until the correct volume of water is thrown.  
7. If you are unable to get the desired amount of water, reset the throw time to  
the factory default, then adjust the water valves. You may then readjust the  
throw times to fine-tune your water throws.  
For a brewed selection, collect the water throws as follows:  
1. Remove water supply hose from the brewer as shown on the next page.  
2. Place the end of the hose in a graduated cylinder.  
3. Initiate the water throw for a selection.  
4. Remove the cup and pour the water into a graduated cylinder.  
5. Refer to table W1 for the correct volume of water.  
6. Adjust the throw time for that selection (see "Set Up A Hot Drink", PAGE  
25) and repeat steps 3 through 5 until the correct volume of water is thrown.  
7. If you are unable to get the desired amount of water, reset the throw time to  
the factory default, then adjust the water valves. You may then readjust the  
throw times to fine-tune your water throws.  
8. Replace the water supply hose on the brewer.  
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Set up a Hot Drink  
CUP FOR  
TAKING  
WATER  
THROWS  
CUP  
DELIVERY  
STATION  
653p0011  
Table W1 Water Throw Default Times and Volumes  
Time (in seconds) per size cup  
Volume (in ml) per size cup  
Selection  
5 oz 7 oz 8 oz 9 oz 10 oz 12 oz 14 oz 16 oz 18 oz 20 oz  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
A
B
A
B
C
D
D
F
Fresh brew coffee  
Fresh brew decaf  
Freeze dry coffee  
Freeze dry decaf  
6th Product  
135  
190  
220  
240  
265  
320  
375  
425  
480  
535  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
135 190 220 240 265 320 375 425 480 535  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
125 175 210 225 255 305 355 405 455 505  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
125 175 210 225 255 305 355 405 455 505  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
110 155 185 200 225 270 315 360 405 450  
2.25 3.50 4.15 4.50 5.00 6.00 7.00 8.00 9.00 10.00  
62.5 87.5 110 120 133 160 185 210 225 265  
2.50 3.50 4.15 4.50 5.00 6.00 7.00 8.00 9.00 10.00  
62.5 87.5 105 112.5 127.5 153 175 205 225 255  
Espresso (FB)  
Espresso (FD)  
Tea  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
125 175 210 225 255 305 355 405 370 505  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
105 145 170 185 205 245 290 330 370 410  
G
H
H
X
Chocolate  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
115 165 195 210 235 285 330 380 425 475  
Soup  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
110 155 185 200 225 270 315 360 405 450  
Soluble Product  
Soluble Product  
5.00 7.00 8.25 9.00 10.00 12.00 14.00 16.00 18.00 20.00  
110  
155  
185  
200  
32  
225  
270  
315  
360  
405  
450  
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RECIPES  
CAPPUCCINO  
Cappuccino is made with various ratios of chocolate to coffee, according to taste.  
Lightener (E timer) is also used for cappuccino. For an example, the default  
chocolate-to-coffee ratio of 15/85 in a 8.25 oz. cup consists of the following:  
A chocolate throw (DR.2) lasting .65 seconds, providing 15% of the nor-  
mal chocolate throw (approximately 5.4 grams*).  
A water throw for the chocolate (WA.2) lasting 2.65 seconds (chocolate  
product throw plus 2 seconds to ensure the mixing bowl is fully rinsed).  
The volume is about 59 ml, depending upon how the flow rate is adjusted.  
A throw for cappuccino coffee (product E) equal to a normal coffee (prod-  
uct A) throw.  
A water throw for the freeze dry coffee selection (water E) lasting for 5.55  
seconds (132 ml).  
- OR -  
A water throw for the fresh brew coffee selection (water E) lasting for 5.55  
seconds (153 ml). In either case the water volume is enough to fill the  
remainder of the cup.  
The actual mixing sequence is as follows:  
1. The coffee portion of cappuccino is made using the same canister/valve  
combination as the normal (A) coffee.  
2. After the coffee is completely in the cup, the chocolate portion is made with  
the selection G canister/valve combination. This gives the drink its tradi-  
tional "layering".  
Chocolate weights will vary with different products  
HINTS:  
To fine tune” your Cappuccino drink to your exact taste, set a ratio close to what  
you like (between 5% and 50%). Adjust the individual timers using  
and  
until you are satisfied. You may find it necessary to cut down on the  
amount of sweetener available to a cappuccino drink with a high ratio of choco-  
late, as the chocolate contains sweetener of its own.  
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CAFFÉ LATTE  
Caffé Latte has a rich, robust coffee flavor. It is a full-bodied hot beverage with  
extra creamer, whipped to frothy perfection, with sugar optional. Try this recipe  
to expand your gourmet product selections and increase premium pricing oppor-  
tunities.  
ENTER THE SUPERVISOR CODE:  
1. Press  
. The display shows:  
. You must enter the four-  
digit supervisor code within 6 seconds to gain access.  
NOTE  
A new machine has a factory-set supervisor code of 0000.  
When you have entered the right code, you will hear two beeps and see  
in the display.  
SET THE MACHINE TO VEND A LARGE "D" SELECTION:  
NOTE  
Ensure that your machine has been configured for two separate  
cup sizes, and that the larger size is 12 oz. See SET UP CUP  
SIZES, page 23.  
1. Press the following keys:  
, then  
until the display shows  
. Make sure the " " is displayed. If not, press "D" on the  
selection switch panel to display the " ".  
2. Press  
twice to return to the standby message.  
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SET UP YOUR SELECTION:  
1 D 6 or 7 Drink Selection Setup  
Large Cup Size  
12 OZ  
14 OZ  
16 OZ  
18 OZ  
20 OZ  
TIME  
SEC.  
FB / TIME  
FD SEC.  
FB / TIME  
FD SEC.  
FB / TIME  
FD SEC.  
FB / TIME  
FD SEC.  
FB /  
FD  
12 cup 320/305 14 cup 375/355 16 cup 425/405 18 cup 480/455 20 cup 535/505  
WATER  
ml  
ml  
ml  
ml  
ml  
3.65 13.0/2.2 4.25  
gm  
15.3/  
2.55 gm  
4.85  
17.5/2.9 5.45  
gm  
19.6/  
3.25 gm  
6.05  
21.8/  
3.65 gm  
COFFEE  
SUGAR  
0.35 2.7 gm 0.40  
0.35 2.7 gm 0.40  
3.1 gm 0.45  
3.1 gm 0.45  
3.5 gm 0.55  
3.5 gm 0.55  
4.25 gm 0.60  
4.25 gm 0.60  
4.65 gm  
4.65 gm  
EX  
SUGAR  
2.90 5 gm  
2.90 5 gm  
3.35  
3.35  
5.85 gm 3.85  
5.85 gm 3.85  
6.7 gm 4.35  
6.7 gm 4.35  
7.55 gm 4.85  
7.55 gm 4.85  
8.45 gm  
8.45 gm  
LIGHT-  
ENER  
EX  
LIGHT-  
ENER  
12.5  
12.5  
ON +  
12.5  
12.5  
ON +  
12.5  
12.5  
ON +  
12.5  
12.5  
ON +  
12.5  
12.5  
ON +  
STEEP  
TIME  
STEEP +  
TIME  
WHIP  
To get these measurements, see "Collecting Dry Product Gram Throws", PAGE  
28, and perform test throws of the dry ingredients. See "Collecting Hot Water  
Throws", PAGE 31, and perform test water throws.  
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Set up a Hot Drink  
EUROPEAN CAPPUCCINO  
Introducing a great new blended drink called EUROPEAN CAPPUCCINO:  
First, a portion of cappuccino topping mix (or lightener) is dispensed, then lay-  
ered on top is a small serving of strong coffee.  
1. Replace product in the soup (or international coffee) canister with the light-  
ener or cappuccino topping mix.  
2. Press  
. The display shows:  
. You must enter the four-  
digit supervisor code within 6 seconds to gain access.  
NOTE  
A new machine has a factory-set supervisor code of 0000.  
When you have entered the right code, you will hear two beeps and see  
in the display. Press  
3. Reconfigure the machine:  
.
a. Press  
b.  
, then press  
until the display shows -  
.
is the current configuration code, where W = the machine type, X  
= 6th product configuration, Y = brewer configuration, and Z = canister  
mapping. See “Set the Machine Type and Configuration Code (Supervi-  
sor Mode Only)” on page 20. You will be changing the number repre-  
sented by X. The only way to do that is to change all four numbers, so  
at this time write down your configuration code so you will know where  
to start if you make a mistake.  
c. Replace "X" as follows:  
If your current value of X is:  
Change it to:  
1
2
3
4
5
6
7
8
For example: If your current configuration code is  
numbers . Your new drink will be selected with the H key. Valid selec-  
tions are H3 (black) and H4 (with sugar). After the reconfiguration, timers for  
the topping mix or lightener are under the H selection as , and the timers for  
, you will enter the  
the coffee serving are under the H selection. Now, you need to alter the water  
throw times for the two selections. Consult Table W1 on page 32 for suggestions  
for a starting point for your new drink.  
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BLENDED SELECTIONS  
Two new blended selections are offered with the Y and Z keys. Any two base  
products, a primary and secondary, can be blended from 15% to 85% in 5%  
increments. The primary product is dispensed first followed by the secondary  
creating a 'layer.' To reverse the order dispensed to the cup, invert the primary  
and secondary products. The blended drink will support condiments if condi-  
ments are valid for either of the base products.  
Blended selections are configured in the  
list item of the PRODUCT  
CONFIG list. The Y and Z keys select the blended selections from the  
list. Once the Y or Z key is pressed, you can select the blend selections and the  
percentage. The arrow keys toggle between the selection and percentage list  
items and the 1 and 2 keys edit the primary and secondary products, respectively.  
For example to set up the Y blended selection:  
1. Press  
then press  
until the screen displays  
-
.
*
2. Press Y; the screen now displays  
#
# . # represents the primary/sec-  
ondary products currently selected.  
3. Repeatedly press 1 until your selected primary product appears next to  
.
(NOTE: the selected secondary product will not be included in the available  
primary products list.)  
4. Repeatedly press 2 until your selected secondary product appears next to  
(NOTE: the selected primary product will not be included in the available  
secondary products list.)  
5. Press  
. The screen displays  
.
represents the  
** ** **  
percentage of the primary and secondary products selected.  
6. Press 1 to increase the primary product percentage, or press 2 to increase  
the secondary product percentage. (NOTE: the alternate product percent-  
age value is automatically changed to total 100%).  
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Set up a Hot Drink  
VIEW OR SET THE HOT WATER TANK  
TEMPERATURE  
1. Press  
then  
until the display shows  
° . In this  
example, 202° is the water tank temperature setpoint in degrees Fahrenheit.  
If a decimal point appears next to the "F", the heater is on.  
2. If desired, enter a new setpoint in the accepted range of 149° - 205° F (65°  
- 96° C).  
NOTE  
The lower limit for vending is 20° below setpoint, up to a max-  
imum of 180° F (82° C).  
3. To change display units (replace the "F" with a "C" for Celsius), press  
.
4. CONTINUE.  
SET UP LOW TEMPERATURE DISPENSING  
1. Press  
a.  
then press  
until the screen displays either  
. This causes the machine to operate the same as the previous  
Hot Drink Center. For example, with a setpoint temperature of 202º F  
the machine will inhibit vending when the water tank temperature falls  
below 182º F.  
- OR -  
b.  
. Allows vending to a water tank temperature of 140º F.  
2. Press  
to change between  
and  
.
3. CONTINUE.  
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SET UP LOW POWER SETTINGS  
Low power settings allow for the water tank to be set to a lower temperature at up  
to 4 different dates and times.  
For example, you want to lower the tank temperature to 160º F overnight on  
Mondays through Fridays. The machine tank temperature setpoint will be  
changed to 160º F at 6:00 pm and maintained at that temperature until 5:00 am on  
the following morning when the setpoint is returned to 202º F. Please keep in  
mind that at 5:00, the machine will just begin to increase to the 202º F setpoint  
temperature. It is up to you to determine how long that will take and to allow  
enough time for the tank to be at its proper temperature when the machine will be  
used. Typically, one hour is adequate to return to the normal operating tempera-  
ture. NOTE: The machine  
interval will be determined by how you have set the  
condition during the low power  
configuration.  
1. Press  
then press  
until the screen displays  
- - - - .  
Press the number of the time interval you want to edit, or  
time interval 1 (we will use interval 1 for this example).  
to edit  
2. The display shows  
or  
. This display tells you  
whether your time interval (represented by 1) is on or off. Press  
change the condition of the time interval.  
to  
3. If you turn an interval ON, it must be edited. You can edit a time interval  
now, then turn it OFF until another time.  
4. Press  
. The display shows  
. X.XX is the currently set  
start time. Enter a new start time (24-hour format) for this interval. To  
enter the time for 6:00 pm, enter 1800.  
5. Press  
. The display shows  
X.XX is the currently set  
stop time. Enter a new stop time (24-hour format) for this interval. To enter  
the time for 5:00 am, enter 0500.  
6. Press  
. The display shows @ - - - - - - - . The dashes represent the  
days that this time interval is active. Pressing number keys 1 through 7  
switches the days on/off. 1=sunday, 2=monday, etc. For example, press "2",  
“3”, "4", “5”, and "6". The display now shows  
@ -  
-. This interval is active on Monday through Friday.  
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7. Press  
. The display shows  
or  
"OFF"  
means there is no custom message selected, and "X" represents the custom  
message number set for this interval. Press the number key of the message  
(1 through 8) you want displayed. To edit this message, press  
and  
follow the procedure given in EDIT CUSTOM MESSAGE (page 49).  
Press 0 to turn the message OFF for this time interval.  
8. Press  
. The display shows  
.
9. Press 1, 6, and 0. The screen displays  
.
10. CONTINUE.  
SET THE AUTOMATIC BREWER RINSE TIME  
(BREWER EQUIPPED MACHINES ONLY)  
The brewer will be automatically rinsed by one of two methods: You can specify  
a set time of day when the brewer is rinsed, or you can specify that rinsing takes  
place a set time after the last brewed selection is vended.  
1. Press  
then  
until the display shows one of the following:  
The time of day (in hours and tenths of hours) the machine  
rinses the brewer. In this example, brewer rinse takes place each day at 4:30  
am. Range: 0.0 - 23.9 in .1 hour (6 minute) increments.  
- OR -  
. In this example, brewer rinse takes place 2.5 hours after the  
last vend. Range: 2.0 - 12.5 hours, in .1 hour (6 minute) increments.  
NOTE  
If 24 hours passes without a vend, no rinsing will take place.  
This eliminates unnecessary rinsing over a weekend or holiday.  
2. Whichever one of the two choices is displayed is the method by which the  
brewer will be rinsed. Press  
Enter a new time, if desired.  
to switch between these two displays.  
3. CONTINUE.  
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SET THE BOWL RINSE TIME  
Mixing bowl(s) can be automatically rinsed by one of two methods: You can  
specify a set time of day when the bowl is rinsed, or you can specify that rinsing  
takes place a set time after the last selection is vended.  
1. Press  
then  
until the display shows one of the following:  
- This is how soon the machine rinses the bowls after a vend.  
In this example, bowl rinse takes place 2.5 hours after the last vend. Range:  
2.0 - 12.5 hours, in .1 hour (6 minute) increments.  
- OR -  
- The time of day (in hours and tenths of hours) the machine  
rinses the bowls. In this example, bowl rinse takes place at 4:30 am.  
Range: 0.0 - 23.9 in .1 hour (6 minute) increments.  
NOTE  
If 24 hours passes without a vend, no rinsing will take place.  
This eliminates unnecessary rinsing over a weekend or holiday.  
- OR -  
- No bowl rinse takes place.  
2. Press  
to switch between these options, and the number keys to enter  
new values.  
3. CONTINUE.  
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SureVend Configuration  
TURN SUREVEND™ ON OR OFF  
SureVend Configuration  
1. Press  
then  
until the display shows one of the following:  
: None of the SureVend™ functions are available. Use this if  
the SureVend™ system is not installed, or there is some reason you do not  
want to use it (for example in a high cup theft situation).  
. The SureVend™ system is operative. All of the SureVend™  
functions are available.  
2. Press  
3. CONTINUE.  
to switch between the two choices.  
OPTIONAL OR MANDATORY SUREVEND™  
then until the display shows one of the following:  
: The machine reverts to home switch operation of the ring  
1. Press  
motors if the SureVend™ system cannot operate normally because of an  
obstruction in the cup station or for any other reason.  
: The vending machine is operational only if the SureVend™  
system is determined to be working. Otherwise, the machine will go tem-  
porarily out of service until the blockage or other error is corrected.  
2. Press  
to switch between the two choices.  
3. CONTINUE.  
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SET UP THE SUREVEND™ ANTI-JACKPOT TIMER  
1. Press  
then until the display shows . XX  
represents how many minutes SureVend™ will be disabled for either cup  
ring. The same value applies to the two timers (one on each ring).  
2. Enter a number using either keypad.  
If any cup ring motor fails to deliver a cup on two consecutive attempts, the  
cup ring goes out of service. After the time set in step 2 has elapsed, the  
cup ring goes back in service and is given one more chance to deliver a cup.  
If cup delivery is again unsuccessful, the ring goes out of service until the  
machine is serviced. A successful delivery on any cup ring will reset the  
failed attempts for that particular cup ring. If both cup rings perform three  
consecutive failed attempts (and the SureVend™ sensor is determined to be  
working), the entire machine goes in the "mug only" mode until the  
machine is serviced. If either cup ring performs three consecutive failed  
attempts with the other cup ring in anti-jackpot timer mode, the entire  
machine will be in "mug only" mode (assuming SureVend is working) until  
the preset time elapses (one more attempt will be made to deliver a cup) or  
the machine is serviced by a route operator.  
NOTE  
A setting of  
will disable this feature. A setting of  
will  
disable the ring until the next service call.  
CONDITIONS:  
If the cup sizes are the same, the machine alternates ring motor cycles until  
either a cup is detected or both rings reach two consecutive failed attempts.  
If the cup sizes are different, the selected ring is cycled up to two times  
before returning credit. If the customer selects a large size drink and that  
ring is out of service, the customer gets a small drink (if in service) and  
receives change.  
VIEW SOFTWARE VERSION  
1. Press  
"XXXXXX" represents the current software version number.  
2. CONTINUE.  
, and press  
until the display shows  
.
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Setup Time  
SET THE TIME OF DAY  
Setup Time  
1. Press  
. The display shows  
. "HH.MM" is the time of  
day in 24-hour format.  
2. Enter the current time using the number keys.  
NOTE  
9:00 am is entered with a leading zero, like this: 0900; 9:00  
pm is entered as 2100.  
3. CONTINUE.  
SET MONTH, DATE, AND YEAR  
, and press until the display shows  
1. Press  
.
"MM" is the month, "DD" is the date, YY is the year, X is the day of the  
week (1=sunday, 2=monday, etc.)  
2. Enter the current month, date, and year using the number keys.  
For example, press the following keys to enter February 15, 2002:  
0, 2, 1, 5, 0, 2  
Once a date is entered, the day of the week will automatically adjust to the  
correct day.  
3. Press  
to switch between MM/DD and DD/MM formats  
4. CONTINUE.  
SET DAYLIGHT SAVINGS OPTION  
1. Press  
2. Press  
, then press  
until the display shows something like:  
to select the appropriate option for your machine. The  
options are:  
(North America),  
.,  
,
.
3. CONTINUE.  
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SET TIME-OF-DAY INHIBIT VENDING  
Vending can be inhibited up to four times a day.  
1. Press  
, then press  
until the display shows  
- - - -.  
2. See "Time Interval Editing", PAGE 46 for an example of how to set up  
time-of-day inhibited vending.  
SET TIME-OF-DAY FREE VENDING  
1. Press  
, then press  
until the display shows  
- - - -.  
2. See "Time Interval Editing", PAGE 46 for an example of how to set up  
time-of-day free vending.  
SET TIME-OF-DAY DISCOUNT VENDING  
1. Press  
, then press  
until the display shows  
- - - -.  
2. See "Time Interval Editing", PAGE 46 for an example of how to set up  
time-of-day discount vending.  
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Setup Time  
TIME INTERVAL EDITING  
You can select up to four times of day for each special vending period.  
NOTE  
If two or more of these time periods overlap, the interval with the  
highest priority will overrule the other(s). This order of precedence is:  
1. INHIBIT  
2. FREEVEND  
3. DISCOUNT  
For example, if a DISCOUNT time period is scheduled for a certain  
area before the end of an INHIBIT time period, DISCOUNT does not  
begin until the INHIBIT interval has ended for that area.  
The time interval editing procedure is almost the same for the INHIBIT, FREEV-  
END, and DISCOUNT intervals. There is one difference (Step 3 below) for the  
DISCOUNT time interval, so we will use it in our example. Assume you just fin-  
ished the "Set Time-of-Day Discount Vending", PAGE 45 procedure. Step 1  
picks up where you left off . . .  
1. The display shows  
want to edit, or  
- - - - . Press the number of the time interval you  
to edit time interval 1 (we'll use interval 1 for this  
example).  
2. The display shows  
or  
This display tells you  
whether your time interval (represented by 1) is on or off. Press  
change the condition of the time interval.  
to  
NOTE  
If you turn an interval ON, it must be edited. You can edit a  
time interval now, then turn it OFF until another time.  
3. Press  
. The display shows  
. "X" represents the discount  
percentage for this period. Enter a discount percentage of 25 with the num-  
ber keys. (Discount percentages of from 0 to 99 are permitted.) The  
machine will apply a 25% discount to each price, rounding up to the nearest  
nickel (or whatever is the smallest coin accepted by the coin mechanism).  
4. Press  
. The display shows  
X.XX is the currently set  
start time. Enter a new start time (24-hour format) for this interval. To  
enter the time for 3:30 pm, enter 1530.  
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5. Press  
. The display shows  
. X.XX is the currently set  
stop time. Enter a new stop time (24-hour format) for this interval. To enter  
the time for 6:00 pm, enter 1800. You have now established a 25% discount  
that starts at 3:30 pm and ends at 6:00 pm.  
6. Press  
. The display shows @ - - - - - - - . The dashes represent the  
days that this time interval is active. Pressing number keys 1 through 7  
switches the days on/off. For example, press "2", "4", and "6". The display  
now shows  
@ -  
-
- -. This discount interval is only active on Monday, Wednes-  
day, and Friday.  
7. Press  
. The display shows - - - - - - - - - . The dashes represent  
*
the products affected by this time interval. Press the appropriate letter key  
to enable a product, press the key again to disable it. For example, pressing  
A, C, and E will cause the display to look like this:  
-
-
- - - -_, mean-  
ing that all A, C, and E selections are affected by this interval.  
Press  
to turn on all levels; press  
. The display shows  
to turn all levels off.  
8. Press  
or  
"OFF"  
means there is no custom message selected, and "X" represents the custom  
message number set for this interval. Press the number key of the message  
(1 through 8) you want displayed. To edit this message, press  
and  
follow the procedure given in EDIT CUSTOM MESSAGE, page 49.  
Press 0 to turn the message OFF for this time interval.  
9. CONTINUE.  
STANDBY  
MESSAGE  
The message that is displayed during normal vend-  
ing periods when there are no out-of-service faults  
on the machine.  
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Messages  
SELECT A STANDBY MESSAGE  
Messages  
1. Press  
, then press until the display shows  
.
"XX" represents the current message number selected for the standby mes-  
sage. Two dashes mean that the factory-set message is selected.  
2. To select a message, just press the corresponding number (1 through 8). To  
display the factory-set message, press 0.  
3. The selected message (except the factory-set message) can be edited. To do  
this, press and follow the procedure given in EDIT CUSTOM MES-  
SAGE, page 49.  
4. CONTINUE.  
SELECT AN OUT-OF-SERVICE MESSAGE  
1. Press  
, then press  
until the display shows  
.
"XX" represents the current message number selected to display when the  
machine is out-of-service. Two dashes mean that the factory-set message is  
selected.  
2. To select a message, just press the corresponding number (1 through 8). To  
display the factory-set message, press 0.  
3. The selected message (except the factory-set message) can be edited. To do  
this, press and follow the procedure given in EDIT CUSTOM MES-  
SAGE, page 49.  
4. CONTINUE.  
SELECT A FREEVEND MESSAGE  
1. Press  
, then press  
until the display shows  
represents the current message number selected for the message that dis-  
plays when the machine is in the freevend mode. Two dashes mean that the  
factory-set message is selected.  
2. To select a message, just press the corresponding number (1 through 8). To  
display the factory-set message, press 0.  
3. The selected message (except the factory-set message) can be edited. To do  
this, press and follow the procedure given in EDIT CUSTOM MES-  
SAGE, page 49  
4. CONTINUE.  
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HDC II Programming Guide  
EDIT CUSTOM MESSAGE  
, then press until the display shows  
1. Press  
' . Press  
is displayed (X  
the number of the message you want to edit.  
represents the message number you pressed).  
NOTE  
Custom message 8 represents the  
message.  
2. Press  
flashing.  
. The message text is displayed with the first character  
3. To view the message, press  
. The message scrolls across the  
.
display. To stop the scrolling, press  
4. When the character you want to change is flashing, either enter it directly,  
or use and to step through the character set until the desired  
character is displayed. Use the arrow keys to highlight different charac-  
ters. See the section on the next page for an explanation of special keys and  
the character set.  
SHORTCUT  
Instead of stepping through the whole character set to enter a letter  
that is not on your keypad, enter one close to the one you want, then  
step to it. Example: If you want to enter an L, first press  
,
then press  
six times. Your L should now be displayed.  
THE END OF MESSAGE CHARACTER  
This is the most important character in your message, because it  
tells the machine when the message is ended. If you don't use this  
character, your message will be followed by a bunch of zeros. This  
character can be selected either from the character set or by a direct  
key entry (see "ENTERING YOUR MESSAGE", PAGE 50).  
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Messages  
ENTERING YOUR MESSAGE  
Most of the keys on the control panel have a special purpose to help you create  
and edit your messages:  
Inserts an R at the flashing  
character.  
Inserts a space at the flashing  
character.  
Inserts an S at the flashing  
character.  
Deletes the current character  
and closes up the space.  
Inserts a T at the flashing  
character.  
Deletes the current character  
and leaves the space.  
Enters the special "end of  
message" character, which  
denotes the end of the mes-  
sage.  
Repeats the letter to the left of  
the flashing character.  
"Pages" through the message, ten characters (one screen) at a time.  
Steps forward and backward through the message, one charac-  
ter at a time.  
Steps forward and backward through the character list, one  
character at a time.  
(SPACE)  
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HDC II Programming Guide  
VIEW WATER TANK TEMPERATURE  
Check the Setup  
1. Press  
. The display shows  
°
. "XXX" is the current water  
tank temperature. "° F" means that the temperature is displayed in degrees  
Fahrenheit (may be shown in degrees Celsius, depending upon your choice.  
See "View or Set the Hot Water Tank Temperature", PAGE 38). A decimal  
point shown in the display indicates that the tank heater is operating.  
2. CONTINUE.  
VIEW MACHINE TYPE/CONFIGURATION SETTING  
, then press until display shows  
1. Press  
then press  
until the display shows -  
-
. P, Q, R, and S rep-  
resent settings specific to your machine. See "SET THE MACHINE TYPE  
AND CONFIGURATION CODE (SUPERVISOR MODE ONLY)",  
PAGE 20 for an explanation of this display.  
2. CONTINUE.  
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Check the Setup  
VIEW CUP SIZES ASSIGNED TO SELECTIONS  
1. Press  
, then press  
until the display shows  
- - - - - -.  
This example shows that regular size cups are assigned to selections C & G.  
NOTE  
Press  
to display the remaining selections:  
- - - - - - -  
NOTE  
If you have only one cup size in your machine, you will not see  
the next display.  
2. Press  
. The display shows  
- -  
. This example shows that  
large size cups are assigned to selections A thru C and F thru H.  
NOTE  
Press  
to display the remaining selections:  
- - - - - - -  
3. CONTINUE.  
PAYOUT COINS  
. If a dumb mech was selected, the display shows  
1. Press  
2. Press  
; if  
an MDB mech was selected the display shows  
.
. A dumb mech pays out one Nickel; an MDB mech pays a  
coin from tube 1. Press  
. A dumb mech pays out one Dime; an  
MDB mech pays a coin from tube 2. Press  
. A dumb mech pays out  
one Quarter; an MDB mech pays a coin from tube 3.  
3. To continuously pay out coins, hold down the appropriate key.  
4. CONTINUE.  
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View Machine Data  
HDC II Programming Guide  
SET PRICES  
1. Press  
. The display shows something like  
. This dis-  
**  
play shows the maximum and minimum prices set in the machine. In this  
example, the maximum price is $2.50 and the minimum is $0.25.  
2. Enter prices using one of the following methods:  
SET ENTIRE MACHINE TO ONE PRICE . . .  
a. Press  
. The display shows  
. Enter a price using the  
**  
number keys. All selections in the machine are now set to this price.  
SET THE PRICE OF AN INDIVIDUAL SELECTION:  
a. Press the number and letter of the selection to be priced.  
(for example: 1A) The display shows  
. Enter a price using the  
number keys. The price for 1A (product A, large cup) is set.  
b. Press  
. The display shows  
Enter a price for 1B  
(product B, large cup) using the number keys.  
c. Press  
to toggle through and set prices for each selection in turn.  
You can also enter the number and letter for a specific selection (this  
avoids scrolling through the entire selection list).  
4. CONTINUE.  
VIEW NONRESETTABLE SALES AND VEND DATA  
View Machine Data  
1. Press  
. The display shows  
. "XX.XX" is a dollar and  
cents figure showing the total of all sales in the machine. This is a running  
total, and is not resettable.  
2. Press  
made by the machine. This is a running total, and is not resettable.  
3. CONTINUE.  
. The display shows  
. "X" is the total number of vends  
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View Machine Data  
VIEW DATA FOUR DIFFERENT WAYS  
Paid sales and vends can be viewed four different ways:  
1.  
2.  
3.  
4.  
- Total Paid Sales for the machine  
- Total Sales by Drink Size  
**  
*
*
- Total Sales by Selection (both sizes)  
- Total Sales by Individual Selection.  
See next four sections for details.  
VIEW TOTAL PAID SALES  
1. Press  
, then press  
until the display shows  
**  
"XX.XX" is a dollar and cents figure showing the total of all PAID sales in  
the machine (as opposed to unpaid sales like winner and free vends). This  
is the total since the last time it was cleared.  
2. CONTINUE.  
VIEW TOTAL SALES BY DRINK SIZE  
, then press until the display shows  
1. Press  
**  
2. Press The display will read *  
small cup size.  
. XX.XX is the total sales for the  
3. Press  
to see the total sales of the larger cup size.  
4. CONTINUE.  
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HDC II Programming Guide  
VIEW TOTAL SALES BY SELECTION (BOTH CUP  
SIZES)  
1. Press  
, then press  
until the display shows  
**  
2. Press . The display will read *  
. XX.XX will be the total sales,  
for both the large cup and small cup for selection A,  
3. Press  
4. CONTINUE.  
to cycle through all available selections.  
VIEW TOTAL SALES BY INDIVIDUAL SELECTION  
1. Press  
, then press  
until the display shows  
**  
2. Press and . The display will read  
sales, for selection A, small cup.  
. XX.XX will be the total  
3. Press  
. The display will show  
Press  
repeatedly  
to cycle through the total sales of each small cup selection. Continue press-  
ing  
to view the total sales of each large cup selection.  
4. CONTINUE.  
VIEW TOTAL PAID SALES BY PRICE LINE  
1. Press  
2. Press  
, then press  
until the display shows  
**  
. The display shows  
. This is an example of a  
price line for items priced at $0.30. The amount following the apostrophe  
(‘), is the total dollar amount of the sales for this amount. In this example,  
there was total sales of $3,430.50 for the $0.30 item.  
3. Press  
repeatedly to view all price lines.  
4. CONTINUE.  
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View Machine Data  
VIEW TOTAL PAID VENDS  
1. Press  
, then press  
until the display shows  
"XX" is  
**  
the total number of paid vends for the entire machine.  
2. If desired, view this data by individual selection or drink size.  
3. CONTINUE.  
VIEW TOTAL PAID VENDS BY PRICE LINE  
1. Press  
2. Press  
, then press  
until the display shows  
**  
. The display shows  
. This is an example of a price  
line for items priced at $0.30. The amount following the apostrophe (‘), is  
the total number of sales for this amount. In this example, there was a total  
of 11,435 sales of the $0.30 item.  
3. Press  
4. CONTINUE.  
repeatedly to view all price lines.  
CLEAR ALL RESETTABLE DATA  
1. Press  
. The display shows  
. This is a running total, and  
is not resettable.  
2. Press and hold  
momentarily, and then changes to  
3. CONTINUE.  
. Two beeps sound and the display shows  
. All data is cleared.  
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HDC II Programming Guide  
CLEAR PAID SALES DATA ONLY  
1. Press  
, then press  
until the display shows  
**  
"XX.XX" is a dollar and cents figure showing the total of all PAID sales in  
the machine (as opposed to unpaid sales like winner and free vends). This  
is the total since the last time it was cleared.  
2. Press and hold  
. Two beeps sound and the display shows  
momentarily, and then changes to  
other data is not cleared.  
. All paid sales data is cleared;  
3. CONTINUE.  
VIEW AMOUNT IN COIN BOX  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
.
"XX.XX" is the dollar and cents amount in the coin box.  
2. To clear the amount in the coin box, Press and hold  
. Two beeps  
sound and the display shows  
.
momentarily, and then changes to  
WARNING  
To ensure the coin box total is accurate, make sure to clear the  
coin box total every time you empty it and do not clear this  
total unless you also empty the coin box.  
3. CONTINUE.  
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View Machine Data  
VIEW AMOUNT IN VALIDATOR  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
.
"XX.XX" is the dollar amount in the bill stacker.  
2. Press  
to show the quantities of bills in the stacker. For example, the  
, meaning that there are 20 dollar bills in the bill  
display shows  
stacker. Press  
$5s, $10s, or $20s.  
3. CONTINUE.  
again to show the quantities of other bills, such as  
VIEW FREEVEND SALES BY TIME INTERVAL  
(NOT SHOWN IF ZERO)  
1. Press  
2. Press  
, then press  
until the display shows -  
.
, then press  
until the display shows  
. This is  
the total sales for freevend interval 1, shown even if zero.  
3. Press  
to view intervals 2 through 4.  
4. CONTINUE.  
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HDC II Programming Guide  
VIEW DISCOUNT SALES BY TIME INTERVAL  
(NOT SHOWN IF ZERO)  
1. Press  
2. Press  
, then press  
until the display shows  
**  
. The display shows  
. This is the total sales for dis-  
count interval 1.  
3. Press  
to view intervals 2 through 4.  
4. CONTINUE.  
VIEW FREE VENDS  
(NOT SHOWN IF ZERO)  
1. Press  
2. Press  
, then press  
until the display shows -  
.
, then press  
until the display shows  
.
"XX.XX" is the total machine-wide freevends, shown even if zero.  
3. CONTINUE.  
VIEW WINNERS  
(NOT SHOWN IF ZERO)  
1. Press  
2. Press  
, then press  
until the display shows -  
.
, then press  
until the display shows  
"XX.XX" is the total machine-wide winners, shown even if zero.  
3. CONTINUE.  
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View Machine Data  
VIEW TIME DATA  
1. Press  
2. Press  
, then press  
until the display shows  
.
. Something similar to the following message scrolls across  
the display:  
This example shows the latest time interval the main (machine) door was  
open ( ). It was open for 237 minutes, and was opened on January 30 (  
) at 10:13 am (  
). Press  
. If applicable, similar displays will  
appear for intervals 2, 3, and 4. Otherwise, go to the next step.  
3. Press  
. The following message scrolls across the display:  
This example shows that the last time the machine lost power was on Janu-  
ary 30 (  
(
) at 1:51pm (  
) for zero days, zero hours, and 23 minutes  
).  
4. Press  
. The following message scrolls across the display:  
This example shows that the longest time the machine was without power  
was on January 30 (  
47 minutes (  
) at 10:58am (  
) for zero days, 2 hours and  
).  
5. Press  
. The following message scrolls across the display:  
This example shows that the last time resettable sales was fully cleared was  
on January 30 ( ) at 8:58am ( ).  
6. Press  
. The following message scrolls across the display:  
This example shows that the last time the time or date was set was on Janu-  
ary 30 ( ) at 9:15 am ( ).  
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HDC II Programming Guide  
7. Press  
. The following message scrolls across the display:  
This example shows that the last time prices were set was on January 30  
(
) at 9:42 am (  
).  
8. Press  
. The following message scrolls across the display:  
This example shows that the last vend for selection 0A was on January 23 at  
4:51 am.  
Press  
to scroll through the last vend times for each selection.  
9. CONTINUE.  
VIEW TOTAL UNPAID SALES  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
.
"XX.XX" is the total unpaid sales (free vends, winner vends, 100% dis-  
counts, zero price vends) for the entire machine.  
2. If desired, view this data by tray and individual selection.  
3. CONTINUE.  
VIEW TOTAL UNPAID VENDS  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
"XX" is  
the total number of unpaid vends for the entire machine.  
2. If desired, view this data by tray and individual selection.  
3. CONTINUE.  
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View Machine Data  
VIEW NUMBER OF TEST VENDS  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
. "X" is the  
number of test vends.  
2. If desired, view this data by product and individual selection.  
3. CONTINUE.  
VIEW NUMBER OF MUG VENDS  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
. "X" is  
the number of mug vends.  
2. If desired, view this data by tray and individual selection.  
3. CONTINUE.  
VIEW NUMBER OF ALT VENDS  
(NOT SHOWN IF ZERO)  
An ALT VEND occurs when a smaller cup size is unavailable and the machine  
vends the smaller selection by using a larger cup. The customer will get the larger  
cup, but receive the smaller volume of product (at the small cup price). To view  
the number of ALT VENDS,  
1. Press  
, then press  
or  
until the display shows  
. The “X” is the number of larger cups used to fill smaller  
selections.  
2. CONTINUE.  
VIEW MACHINE ID NUMBER  
1. Press  
, then press  
or  
until the display shows  
. The X's represent the 6-digit machine ID number.  
2. You can edit the machine ID number if the supervisor access code has been  
previously entered (see "Gain Access To The Supervisor Mode", PAGE 7).  
3. CONTINUE.  
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HDC II Programming Guide  
VIEW CUP RING CYCLES RELATED TO SUREVEND™  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
. XX  
represents the number of vends during which more than one ring cycle was  
required to successfully dispense a cup.  
2. Press  
3. CONTINUE.  
to clear the count.  
VIEW TIMES NO CUP WAS DETECTED AFTER A CUP  
RING CYCLED  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
. XX  
represents the number of times a cup was not detected after ring 1 cycled.  
Check the cup ring adjustment (see the Operator’s Guide), or the cup stack  
for damage if the count is excessive.  
2. Press  
to clear the count.  
3. Press  
until the display shows  
. XX represents the num-  
ber of times a cup was not detected after ring 2 cycled. Check the cup ring  
adjustment (see the Operator’s Guide), or the cup stack for damage if the  
count is excessive.  
4. CONTINUE.  
VIEW HOME SWITCH USAGE RELATED TO  
SUREVEND™  
(NOT SHOWN IF ZERO)  
1. Press  
, then press  
until the display shows  
. XX  
represents the number of times home switches were used due to  
selected but not working.  
2. CONTINUE.  
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Test the Machine  
TEST VEND SELECTIONS AND VERIFY CREDIT  
ADDED  
Test the Machine  
1. Press  
. The display shows  
. You may now test vend selec-  
tions. If you insert money into the machine, the zeros in the display will be  
replaced with the amount of the credit. After the item vends, your money  
will be returned.  
NOTES  
SureVend™ is not operational during a test vend. You may make one  
more test vend if you close the door while still in TEST VEND mode.  
2. CONTINUE.  
TEST DROP A CUP  
1. Press  
2. Press  
, then press  
until the display shows  
.
to drop a cup.  
3. CONTINUE.  
TEST THE AUTOMATIC DELIVERY DOOR  
, then press until the display shows  
1. Press  
.
2. Press  
. The automatic delivery door operates.  
3. CONTINUE.  
TEST THE WHIPPER(S)  
, then press until the display shows  
1. Press  
.
2. Press the number key that corresponds to the whipper you want to test. It  
will run for one cycle.  
3. CONTINUE.  
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HDC II Programming Guide  
TEST THE GRINDER(S)  
1. Press  
, then press  
until the display shows  
.
2. Press the number key that corresponds to the grinder you want to test. It  
will run for one cycle.  
3. CONTINUE.  
TEST THE AIR  
1. Press  
, then press  
until the display shows  
.
2. Press  
to run the air compressor.  
3. CONTINUE.  
TEST THE BREWER  
, then press  
1. Press  
until the display shows  
.
NOTE  
Keep away from the brewer mechanism while it is operating.  
Coming into contact with moving parts could injure you.  
2. Press to test each brewer position:  
=The brewer is in the BREW POSITION.  
=The brewer is in the HOME position.  
3. CONTINUE.  
RINSE THE MIXING BOWLS  
1. Press  
2. Press  
, then press  
until the display shows  
.
to rinse the mixing bowls. The display shows  
until  
the operation is complete.  
3. CONTINUE.  
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Test the Machine  
RINSE THE BREWER  
1. Press  
2. Press  
, then press  
until the display shows  
.
to rinse the brewer. The display shows  
until the oper-  
ation is complete.  
3. CONTINUE.  
TEST SWITCHES OR SENSORS  
1. Press  
, then press  
until the display shows  
.
2. Actuate each switch or sensor to test its function:  
M = mug/cup sensor (if equipped)  
P = waste pail switch  
L = low water tank level switch  
2 = ring 2 cup sensor switch  
K = freevend keyswitch  
H = high water tank level switch  
1 = ring 1 cup sensor switch  
As you actuate each input, the display element representing that switch  
blinks on. Releasing the switch causes that element to blink off again.  
3. CONTINUE.  
VIEW SUREVEND™ LAST RECORDED  
CALIBRATION VALUE  
1. Press  
SureVend until the display shows  
. XXX can be  
any number from 0 to 255, and represents the most recent value read from  
the sensor. The lower the number the greater the sensor blockage. A num-  
ber of 255 means that there is a fatal problem with the SureVend™ interface  
board. Ensure the SureVend™ interface PCB is properly connected to the  
main controller PCB.  
2. CONTINUE.  
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HDC II Programming Guide  
VIEW SUREVEND™ AVERAGE CALIBRATION  
VALUE  
1. Press  
, then press  
until the display shows  
.
XXX represents the average sensor calibration value (should be between 50  
and 255 for proper sensor operation - i.e. 51 through 254). Although this  
number could go as low as 20, the SureVend™ system will be inoperative  
in this condition.  
2. CONTINUE.  
CLEAR TANK ERRORS AND FILL THE TANK  
, then press until the display shows  
1. Press  
2. Press  
.
. This clears any tank error and starts filling the tank, if neces-  
sary. If it is taking a long time to fill the tank AND THERE ARE NO  
LEAKS, you may see in the diagnostic list again. Just press  
again after making sure there are no other problems, such as a  
restriction in the water inlet line or a clogged water filter.  
3. CONTINUE.  
TEST THE DISPLAY  
1. Press  
, then press  
until the display shows  
. The  
"DRINK BEING SERVED" lamp is lighted (if so equipped), and remains  
lighted until you leave this function.  
2. Press  
to light all display segments; press  
to turn them off.  
3. Pressing a NUMBER KEY on the control panel causes all segments to dis-  
play that character.  
4. CONTINUE.  
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Test the Machine  
VIEW DIAGNOSTIC MESSAGES  
1. Press  
. The display shows any of the following diagnostic mes-  
sages, depending upon any fault(s) present:  
None of the following errors are detected:  
Key(s) x, y stuck.  
Error in the programming EPROM. Machine will not operate.  
RAM is not initialized or is not compatible with the currently  
loaded software. If this message appears, initialize your RAM  
by performing the following procedure:  
NOTE: Initializing RAM will erase all your data and  
drink settings. Be sure you have written this  
information down before continuing.  
Press AND HOLD  
display shows  
until two beeps are heard, and the  
.
All selection keys are locked out.  
The keyswitch input is active and configured as an inhibit.  
Machine type error displays machine type screen.  
NOTE: This is the actual machine type screen. You may enter  
the correct machine type number directly on this screen with-  
out further action.  
Configuration error; displays the machine configuration  
screen. NOTE: this is the actual config screen. You may enter  
the correct config number directly on this screen without fur-  
ther action. (Verify cup size and product times in the product  
configuration screen.  
Tank failed to fill or refill.  
The cup ring is jammed.  
Cup turrets are jammed  
Out of cups.  
The brewer is jammed.  
The waste pail is full.  
The water level in the tank is low.  
Water in the tank is too cold to vend.  
Temperature sensor failed or missing.  
Float sensor failed or missing.  
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Whipper motor failure (motor 1, 2, 3, 4, 5).  
The automatic delivery door is jammed.  
Coin mech not detected - machine will not operate if config-  
ured for coin mech.  
Incomplete coin mech communications — check harness.  
Coin mech reporting a bad tube sensor — replace mech.  
Replace the coin mechanism.  
There is a problem with the coin mech.  
Coin mechanism acceptor section is unplugged from the main  
body of the coin mech. Connect the cable and cycle machine  
power OFF and then ON.  
One or more coin tubes are jammed. Pay a coin from each  
tube until the jam is cleared.  
Incomplete card reader communications (card reader is not  
operational).  
Card reader reporting error — machine will not operate if  
configured for DEBIT ONLY.  
Bill validator reporting error — machine will not operate.  
Empty stacker, clear jams, etc.  
The merchandiser is telling the bill validator not to accept any  
bills. Check the enabled channels of the bill validator.  
Incomplete bill validator communications — check harness.  
One of the motors has failed. The unit will disable itself until  
the error is corrected. Check for bill stuck in the acceptance  
path. If no bill is present, replace the validator. Cycle  
machine power OFF and then ON.  
One of the sensors in the bill validator has failed. The unit  
will disable itself until the error is corrected. Check for bill  
stuck in the acceptance path. If no bill is present, replace the  
validator. Cycle machine power OFF and then ON.  
A bill is jammed in the acceptance path. The unit will disable  
itself until the error is corrected. Remove bill stuck in the  
acceptance path. Cycle machine power OFF and then ON.  
The stacker is open or removed. The unit will disable itself  
until the error is corrected. Install the stacker correctly.  
Price error detected and changed to maximum - check prices.  
all selections are reported out of service.  
Cup ring 1 is out of service due to a SureVend™ error.  
Cup ring 2 is out of service due to a SureVend™ error.  
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July, 2003  
HDC II Programming Guide  
Test the Machine  
SureVend™ is ON but not working. The last calibration sam-  
ple was 255. Check that the SureVend™ PCB is present at  
J34.  
SureVend™ is ON but not working. The last calibration sam-  
ple was 50. Check for a blocked sensor or disconnected har-  
ness.  
SureVend™ is active and ring 1 anti-jackpot timer is ON. XX  
is a value between 1 and 99 in minutes.  
SureVend™ is active and ring 2 anti-jackpot timer is ON. XX  
is a value between 1 and 99 in minutes, and represents the  
amount of time left on the anti-jackpot timer for this cup ring.  
Brewer filter paper is empty.  
Brewer is missing or malfunctioning.  
The brewer is in an incorrect position.  
The brewer has not reached an appropriate position within a  
certain timeout period. Check for a physical jam or a motor  
stall condition.  
The brewer is clamped and not vending, or is not in a brewer  
test mode. Close the door (if open), or run a brew test.  
DOWNLOAD DATA TO A PDCD  
1. Connect your portable data collection device (PDCD) in accordance with its  
operating instructions.  
2. Press  
. Data is downloaded into your PDCD.  
NOTE  
Depending upon the setting selected in "Set Printer or DEX Options",  
PAGE 10, data may be cleared after the download is complete.  
3. CONTINUE.  
July, 2003  
70  
6730018  
     
Test the Machine  
HDC II Programming Guide  
SET FREEVEND OPTIONS  
1. Press  
, then press  
until one of the following is displayed:  
- Normal vending mode. No items are on freevend. (A closure  
on the optional keyswitch input causes the machine to go out of service.)  
- OR -  
- All items are on freevend. The credit display shows  
(A closure on the optional keyswitch causes the machine to go out of ser-  
vice.)  
- OR -  
- All items are freevended while there is a closure on the  
optional keyswitch input. Normal cash sales are supported when the  
optional keyswitch input is open.  
- OR -  
- A closure on the optional keyswitch input causes only the next  
item to be freevended. Coin mechanism errors are ignored. This state is  
designed for card or token systems where one item is vended per token.  
Normal cash sales are also supported.  
2. Press  
until the option you want is displayed.  
3. If you selected  
, press  
. The display shows *  
-----  
This display represents the selections which may get free vends. Enable the  
selections by pressing the appropriate letter key.  
4. CONTINUE.  
6730018  
71  
July, 2003  
   
HDC II Programming Guide  
Test the Machine  
July, 2003  
72  
6730018  
Hot Drink Center II Programming Guide  
Programming Procedure Index  
A
Air, Test ..............................................................................................................65  
Alt Vends, View .................................................................................................62  
B
Baud Rate, Select ...............................................................................................10  
Bill Validator, Select ..........................................................................................13  
Bowl, Rinse Time ...............................................................................................41  
Bowls, Rinse .......................................................................................................65  
Brewer  
Rinse ............................................................................................................66  
Rinse Time ..................................................................................................40  
Test ..............................................................................................................65  
C
Card Reader, Select ............................................................................................15  
Clear  
All Resettable Data .....................................................................................56  
Paid Sales Data Only ...................................................................................57  
Tank Errors and Fill the Tank .....................................................................67  
Code  
Configuration ..............................................................................................20  
Data Recall ....................................................................................................8  
Freevend ........................................................................................................7  
Supervisor .....................................................................................................7  
Coin Box, View Amount ....................................................................................57  
Coin Mechanism, Select .....................................................................................12  
Coins, Payout .....................................................................................................52  
Configuration  
Code, Set .....................................................................................................20  
Setting, View ...............................................................................................51  
Cup Sizes  
Assign to Selections ....................................................................................24  
Set Up ..........................................................................................................23  
View ............................................................................................................52  
Cup, Test Drop ...................................................................................................64  
6730018  
Index - 1  
July, 2003  
Hot Drink Center II Programming Guide  
Programming Procedure Index  
D
Data  
Clear All Resettable ....................................................................................56  
Clear Paid Sales Only .................................................................................57  
Download to a PDCD .................................................................................70  
Recall Code ...................................................................................................8  
View Four Different Ways ..........................................................................54  
View Nonresettable Sales and Vend ...........................................................53  
View Time ...................................................................................................60  
Date, Set .............................................................................................................44  
Daylight Savings, Set .........................................................................................44  
DEX, Options, Set ....................................................................................... 10, 11  
Diagnostic Messages, View ...............................................................................68  
Disable Selections ..............................................................................................22  
Discount  
Mug .............................................................................................................19  
Vending, Set ................................................................................................45  
View Sales by Time Interval .......................................................................59  
Display Language, Select ...................................................................................12  
Door, Delivery, Test ...........................................................................................64  
E
Errors, Clear .......................................................................................................67  
F
Free Vending, Set ...............................................................................................45  
Free Vends, View ...............................................................................................59  
Freevend  
Code, Enter ....................................................................................................7  
Message, Select ...........................................................................................48  
Set Options ..................................................................................................71  
View Sales by Time Interval .......................................................................58  
G
Grinder, Test .......................................................................................................65  
H
Hot Drink, Set Up ...............................................................................................25  
I
ID Number, View ...............................................................................................62  
Inhibit Vending, Set ...........................................................................................45  
K
Keys, Mode or Payout ..........................................................................................9  
July, 2003  
Index - 2  
6730018  
Programming Procedure Index  
L
Language, Select ................................................................................................12  
Lock  
Mode Key ......................................................................................................9  
Payout Key ....................................................................................................9  
Low Power Settings, Set ....................................................................................39  
Low Temperature Dispensing, Set .....................................................................38  
M
Machine Type, Set ..............................................................................................20  
Message  
Edit Custom .................................................................................................49  
Freevend, Select ..........................................................................................48  
Out-of-Service, Select .................................................................................48  
Standby, Select ............................................................................................48  
Mode Keys, Lock Or Unlock ...............................................................................9  
Monetary Options, Select ...................................................................................15  
Month, Day, and Year, Set .................................................................................44  
O
Out-of-Service Message, Select .........................................................................48  
P
Payout Coins ......................................................................................................52  
Payout Keys, Lock Or Unlock .............................................................................9  
PDCD, Download Data ......................................................................................70  
Prices, Set ...........................................................................................................53  
Printer  
Baud Rate, Select ........................................................................................10  
Options, Set .................................................................................................10  
R
Rinse  
Brewer .........................................................................................................66  
Mixing Bowls ..............................................................................................65  
Rinse Time  
Bowl, Set .....................................................................................................41  
Brewer, Set ..................................................................................................40  
6730018  
Index - 3  
July, 2003  
Hot Drink Center II Programming Guide  
Programming Procedure Index  
S
Sales  
By Drink Size, View ...................................................................................54  
By Individual Selection, View ....................................................................55  
By Selection, View .....................................................................................55  
Discount, View by Time Interval ................................................................59  
Freevend, View by Time Interval ...............................................................58  
Machine Total, View ...................................................................................54  
Paid, View ...................................................................................................55  
Unpaid, View ..............................................................................................61  
Selections, Disable .............................................................................................22  
Sensors, Test .......................................................................................................66  
Software Version, View .....................................................................................43  
Standby Message, Select ....................................................................................48  
Supervisor  
Code, Enter ....................................................................................................7  
Mode, Gain Access .......................................................................................7  
SureVend ............................................................................................................63  
Anti-Jackpot Timer .....................................................................................43  
Optional or Mandatory ................................................................................42  
View Average Calibration Value ................................................................67  
View Last Recorded Calibration Value ......................................................66  
Switches, Test .....................................................................................................66  
T
Talker Mode, Set ................................................................................................12  
Tank  
Fill ...............................................................................................................67  
Temperature, View or Set ...........................................................................38  
Temperature  
View or Set Tank ........................................................................................38  
View Water Tank ........................................................................................51  
Test  
Air ...............................................................................................................65  
Automatic Delivery Door ............................................................................64  
Brewer .........................................................................................................65  
Display ........................................................................................................67  
Drop a Cup ..................................................................................................64  
Grinder ........................................................................................................65  
Switches or Sensors ....................................................................................66  
Vend Selections and Verify Credit Added ..................................................64  
July, 2003  
Index - 4  
6730018  
Hot Drink Center II Programming Guide  
Programming Procedure Index  
T
Test  
Whipper .......................................................................................................64  
Throws  
Dry Product Gram .......................................................................................28  
Hot Water ....................................................................................................31  
Time Interval Editing .........................................................................................46  
Time of Day, Set ................................................................................................44  
Time-of-Day  
Discount Vending, Set ................................................................................45  
Free Vending, Set ........................................................................................45  
Inhibit Vending, Set ....................................................................................45  
U
Unlock  
Mode Key ......................................................................................................9  
Payout Key ....................................................................................................9  
V
Validator, View Amount ....................................................................................58  
Vends  
View Number of Mug .................................................................................62  
View Number of Test ..................................................................................62  
View Total Paid ..........................................................................................56  
View Total Unpaid ......................................................................................61  
View  
Amount in Coin Box ...................................................................................57  
Amount in Validator ...................................................................................58  
Cup Ring Cycles Related to SureVend .......................................................63  
Cup Sizes Assigned to Selections ...............................................................52  
Data Three Different Ways .........................................................................54  
Diagnostic Messages ...................................................................................68  
Discount Sales by Time Interval .................................................................59  
Free Vends ..................................................................................................59  
Freevend Sales by Time Interval ................................................................58  
Home Switch Usage Related to SureVend .................................................63  
Hot Water Tank Temperature .....................................................................38  
Machine Configuration Setting ...................................................................51  
Machine ID Number ...................................................................................62  
Nonresettable Sales and Vend Data ............................................................53  
Number of Alt Vends ..................................................................................62  
Number of Mug Vends ...............................................................................62  
Number of Test Vends ................................................................................62  
6730018  
Index - 5  
July, 2003  
Hot Drink Center II Programming Guide  
Programming Procedure Index  
V
View  
Number of Times No Cup Was Detected After a Cup Ring Cycled ..........63  
Software Version .........................................................................................43  
SureVend Average Calibration Value .........................................................67  
SureVend Last Recorded Calibration Value ...............................................66  
Time Data ....................................................................................................60  
Total Paid Sales .................................................................................... 54, 55  
Total Paid Vends .........................................................................................56  
Total Unpaid Sales ......................................................................................61  
Total Unpaid Vends ....................................................................................61  
Water Tank Temperature ............................................................................51  
Winners .......................................................................................................59  
W
Water Tank Temperature, View .........................................................................51  
Whipper, Test .....................................................................................................64  
Winner Mode, Set Up .........................................................................................18  
Winners, View ....................................................................................................59  
Y
Year, Set .............................................................................................................44  
July, 2003  
Index - 6  
6730018  
Terms and Conditions of Sale  
LIMITED WARRANTY: Subject to the limitation specified herein, all parts  
included on original equipment manufactured by CRANE MERCHANDIS-  
ING SYSTEMS and sold to purchaser are warranted for two years from  
the date of shipment of the equipment in question. This warranty applies  
only to the original purchaser of the Merchandiser and is null and void if  
the Merchandiser is sold during the period of warranty.  
Defective parts will be repaired or replaced free of charge when the defec-  
tive part is returned, with transportation charges prepaid by purchaser, to  
a destination designated by CRANE MERCHANDISING SYSTEMS.  
This warranty does not include any cost of service rendered or repairs  
made by customer or its agents on Merchandiser, or parts, unless authori-  
zation to incur such expense has been given in writing by CRANE MER-  
CHANDISING SYSTEMS prior to incurring such expense. This warranty  
does not cover labor and service charges performed by CRANE MER-  
CHANDISING SYSTEMS service technicians.  
This warranty does not apply to A) electrical components, wiring, or cir-  
cuits or mechanical parts or assemblies damaged as a result of operating  
the Merchandiser at other than the design voltage and frequency speci-  
fied on the Electrical Rating Tag, or B) in event of vandalism, fire or negli-  
gence, or C) incandescent lamps, neon lamps, fluorescent lamps,  
ballasts, starters or other expendable items, or D) when seal is broken on  
electronic boards, or E) when other manufactured components are  
installed in CRANE MERCHANDISING SYSTEMS Merchandisers.  
Replacement parts sold by CRANE MERCHANDISING SYSTEMS as  
After Market shall be covered for three months from the date shown on  
the parts invoice. Purchaser must obtain prior RETURN AUTHORIZA-  
TION for return of all parts, following guidelines given by CRANE MER-  
CHANDISING SYSTEMS.  
New, unused parts purchased as After Market can be returned within 30  
days from date of parts invoice, with prior authorization from CRANE  
MERCHANDISING SYSTEMS.  
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS  
OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF  
MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE.  
CRANE MERCHANDISING SYSTEMS SHALL NOT BE RESPONSIBLE  
FOR CONSEQUENTIAL OR PUNITIVE DAMAGES. CRANE MER-  
CHANDISING SYSTEMS neither assumes nor authorizes any person to  
assume for it any obligation or liability in connection with the sale of said  
equipment or any part thereof.  

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