FAX 1570MC
MFC 1870MC
MFC 1970MC
®
i
Table of Contents
Introduction
Using This Manual.............................................................................................. 1
Finding Information ....................................................................................................... 1
Test Sheet Procedures (for USA only) ............................................................................. 1
About Fax Machines ........................................................................................................ 2
Fax Tones and Handshake .............................................................................................. 2
FAX 1570MC Control Panel Overview .............................................................. 3
MFC 1870MC and MFC 1970MC Control Panel Overview ................... 4
1
Installation
Caution.............................................................................................................................. 5
Packing List .................................................................................................................... 6
Make sure you have the following items: ............................................................ 6
Choosing a Location .................................................................................................. 7
Assembly .......................................................................................................................... 7
Attach the document support.......................................................................................... 7
Attach paper support ....................................................................................................... 8
Install the printing cartridge .......................................................................................... 8
Install paper .................................................................................................................... 9
Acceptable paper ............................................................................................................ 10
Connect the handset...................................................................................................... 10
Connect the power cord................................................................................................. 10
Connect the telephone line ........................................................................................... 11
Special Line Considerations .......................................................................................... 11
Roll Over Phone Lines ............................................................................................ 11
Two-Line Phone System ......................................................................................... 11
Converting Telephone Wall Outlets ........................................................................ 12
Installing FAX/MFC, External Two-Line TAD,
2
and Two-Line Telephone ..................................................................................... 12
Multi-Line Connections (PBX) ..................................................................................... 13
If you are installing the FAX/MFC to work with a PBX: .................................... 13
Custom Features on Your Phone Line .......................................................................... 14
Connecting an External
Telephone Answering Device (TAD) ........................................................................... 14
Sequence ................................................................................................................. 14
Connections ............................................................................................................ 15
Outgoing Message (OGM) on External TAD .......................................................... 16
Connecting an External Telephone .............................................................................. 16
T A B L E O F C O N T E N T S
ii
Fax
Fax Settings................................................................................................................... 17
Setting Dialing Mode (Tone/Pulse).............................................................................. 17
Setting Date and Time .................................................................................................. 17
Setting Station ID .......................................................................................................... 18
Entering Text ................................................................................................................. 18
Inserting spaces ...................................................................................................... 19
Making corrections ................................................................................................. 19
Repeating letters ..................................................................................................... 19
Special characters and symbols ............................................................................. 19
Storing One Touch Dial Numbers ................................................................................ 20
One Touch Dialing ................................................................................................. 21
Storing Speed Dial Numbers ......................................................................................... 22
Speed Dialing ................................................................................................................ 22
Changing One Touch and
Settings
3
Speed Dial Numbers ................................................................................................... 23
Setting Up Groups for Broadcasting ............................................................................. 23
Setting Beeper Level ...................................................................................................... 24
Memory Storage ............................................................................................................ 24
On-Screen
Programming
4
User-Friendly Programming................................................................................ 25
Function Mode .............................................................................................................. 25
Alternating Displays ...................................................................................................... 26
Function Selection Table .............................................................................................. 26
Basic Fax
Operation
5
Sending Faxes.............................................................................................................. 31
Before you begin:........................................................................................................... 31
Contrast Setting ............................................................................................................. 32
Manual Transmission ................................................................................................... 32
Automatic Transmission ............................................................................................... 33
Manual and Automatic Fax Redial .............................................................................. 33
Receiving Faxes .......................................................................................................... 33
Select Answer Mode ....................................................................................................... 33
Record Fax/Tel Outgoing Announcement (F/T OGM) ......................................... 34
Easy Receive .................................................................................................................. 34
To select or change your Answer Mode .................................................................. 35
Setting Ring Delay ........................................................................................................ 35
Setting F/T Ring Time .................................................................................................. 36
Speaker Volume ............................................................................................................. 36
Ring Volume.................................................................................................................. 37
Smoothing ..................................................................................................................... 37
Setting Paper Size ......................................................................................................... 37
Printing a Reduced Incoming Document ............................................................. 38
Recommended Reductions .................................................................................... 38
T A B L E O F C O N T E N T S
iii
Telephone &
Making Voice Calls ................................................................................................... 39
Manual Dialing ............................................................................................................. 39
Answering Calls with the Speakerphone ................................................................ 39
One Touch Dialing ........................................................................................................ 40
Speed Dialing ................................................................................................................ 40
Hold ............................................................................................................................... 40
Pause ............................................................................................................................. 40
Tone/Pulse ..................................................................................................................... 40
Searching Telephone Index .......................................................................................... 41
Speakerphone
6
(Voice) Operation
Advanced
Fax Operation
7
Sending Faxes.............................................................................................................. 43
Quick Scan Fax Transmission ...................................................................................... 43
Daily Timer.................................................................................................................... 43
Delayed Transmission ................................................................................................... 44
Interrupting Timer and Poll Waiting ........................................................................... 44
Canceling a Delayed Fax .............................................................................................. 45
Broadcasting.................................................................................................................. 45
Overseas Mode ............................................................................................................... 45
Error Re-Transmission.................................................................................................. 46
Composing Electronic Cover Page................................................................................ 46
Always Send Cover Page ................................................................................................ 47
Cover Page (Temporary Setting) .................................................................................. 47
Using a Printed Cover Page .......................................................................................... 48
Call Reservation ............................................................................................................ 48
Print Call Back Message ................................................................................................ 49
Next-Fax Reservation .................................................................................................... 49
Multiple Resolution Transmission ............................................................................... 50
Receiving Faxes .......................................................................................................... 50
Operation from Extension Telephone .......................................................................... 50
For F/T (Fax/Tel) Mode Only ................................................................................. 50
Changing Remote Codes ........................................................................................ 51
To change Remote Codes................................................................................... 51
Distinctive Ringing ....................................................................................................... 51
Registering the Distinctive Ringing phone number ......................................... 52
Caller ID ........................................................................................................................ 53
Clearing Caller ID Information ............................................................................. 54
Polling ........................................................................................................................... 54
Setup to Poll Another Fax ....................................................................................... 54
Setup to Be Polled (Poll Waiting) .......................................................................... 55
Sequential Polling......................................................................................................... 56
Copy Functions .............................................................................................................. 57
Multiple Copies ....................................................................................................... 57
Reducing and Enlarging Copies ............................................................................ 57
T A B L E O F C O N T E N T S
iv
Message
Message Center Mode............................................................................................. 59
Flexible Memory Settings .............................................................................................. 60
Setting Up Message Center ............................................................................................ 60
Setting Message Storage ................................................................................................ 61
Recording Message Center Outgoing Message ............................................................. 61
Listening to Outgoing Message (OGM) ........................................................................ 62
Erasing Outgoing Message (OGM) ............................................................................... 62
Activating Message Center Mode ................................................................................... 62
Message Indicators ........................................................................................................ 62
Playing Voice Messages and Memos ............................................................................. 63
Printing a Fax Message ................................................................................................. 63
Backup Printing Option ................................................................................................ 64
Erasing Messages........................................................................................................... 64
To erase voice messages individually ........................................................................... 64
To erase messages all at once ....................................................................................... 65
Setting Maximum Time for Incoming Messages ......................................................... 65
Setting Toll Saver .......................................................................................................... 65
ICM Recording Monitor ................................................................................................ 66
Recording a Memo ........................................................................................................ 66
Recording a Conversation ............................................................................................. 66
Paging/Fax Forwarding ................................................................................................ 66
Programming Paging Number .............................................................................. 67
Programming a Fax Forwarding Number............................................................. 67
Remote Retrieval ....................................................................................................... 68
Using Remote Access Code ............................................................................................ 68
Changing Remote Access Code ..................................................................................... 68
Remote Control Commands ......................................................................................... 69
Retrieving Memory Status List ...................................................................................... 70
Retrieving Fax Messages ............................................................................................... 70
Changing Fax Forwarding Number ............................................................................. 71
Center
8
Message
Center Pro
9
Message Center Pro ................................................................................................. 73
Start with a Plan ........................................................................................................... 73
Setting Up Message Center Pro ..................................................................................... 74
Voice ................................................................................................................................. 74
Recording Voice Information In Memory Box ............................................................. 74
Playing Voice Message in Memory Box ........................................................................ 75
Erasing Voice Memory Box ........................................................................................... 75
Personal Mailbox ...................................................................................................... 76
Recording Personal Mailbox OGM/Password .............................................................. 76
Playing Incoming Messages and Memo in Personal Mailbox .................................... 76
Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77
To erase an individual message ........................................................................ 77
T A B L E O F C O N T E N T S
v
To erase all messages ......................................................................................... 77
Recording Memo in Personal Mailbox......................................................................... 78
Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78
Recording Second Level OGM ............................................................................ 79
Playing Second Level OGM ........................................................................................... 79
Erasing Second Level OGM ........................................................................................... 79
Recording First Level OGM .................................................................................. 80
Playing First Level OGM ................................................................................................ 80
Erasing First Level OGM ................................................................................................ 80
Turning On Message Center Pro ....................................................................... 81
Printing
Reports
FAX/MFC Activity......................................................................................................... 83
To print a report ............................................................................................................ 84
Activity Report Interval ................................................................................................. 84
Transmission Verification (Xmit) Report ..................................................................... 84
10
and Lists
Important
Information
11
Standard Telephone and FCC Notices ....................................................... 85
These notices are in effect on models sold and used in the United States only .......... 85
International Energy Star Compliance Statement...................................... 86
WARNING ................................................................................................................ 87
Federal Commission Compliance Notice (For USA Only)..................................... 87
Industry Canada Compliance Statement (For Canada Only)............................... 87
Important Safety Instructions ................................................................................ 88
Notice-Disclaimer of Warranties ............................................................................ 90
Trademarks ............................................................................................................. 90
Compilation and Publication Notice ..................................................................... 91
Troubleshooting
and Maintenance
12
Fax-Back System ........................................................................................................... 93
Brother Home Page on the World Wide Web ................................................................ 93
Brother Bulletin Board .................................................................................................. 93
Error Messages .............................................................................................................. 94
If You Are Having Difficulty with Your FAX/MFC.......................................................... 97
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off ............................................................. 97
Vertical Black Lines When Receiving ................................................................ 97
FAX/MFC Does Not Answer When Called ........................................................... 98
Dialing Does Not Work ...................................................................................... 98
No Dial Tone on the Handset............................................................................. 98
Poor Transmitting Quality................................................................................. 98
Transmission Verification Report Says “Result: NG” ....................................... 98
Vertical Black Lines When Sending ................................................................... 98
Double Ring in F/T Mode .................................................................................. 99
Transferring a Fax Call to the FAX/MFC............................................................ 99
FAX/MFC “Hears” Voice as CNG Tone ............................................................... 99
For Customer Service ...................................................................................... 99
T A B L E O F C O N T E N T S
vi
Setting Up the MFC 1870MC
Before You Install Multi-Function Link ...................................................... 101
or MFC 1970MC and
13
Computer to Work Together
Package Contents ........................................................................................................ 101
PC Configuration Requirements ................................................................................ 102
Connecting MFC 1870MC or MFC 1970MC to Your PC.............................................. 102
Available Options .................................................................................................... 103
Install Multi-Function Link Software ............................................................. 103
On-Line Documentation.................................................................................. 103
Product Support ............................................................................................... 103
Brother Web Link ............................................................................................. 103
Installing the Multi-Function Link Software ............................................ 104
Overview of Basic Steps ............................................................................................... 104
Accessing the Software Installation Window .............................................................. 104
Installing the Brother Software .................................................................................. 104
Viewing On-Line Documentation .............................................................. 105
Using the Multi-Function Link
Software (For MFC 1870MC
Introduction ..................................................................................................... 107
Running the Brother Software ................................................................... 107
Multi-Function Link ........................................................................................ 108
Visioneer PaperPort LE .................................................................................... 108
Sending a Fax from Your PC ....................................................................... 109
Sending a Quick Fax ................................................................................................... 109
Sending a Fax from the Main Menu .......................................................................... 109
Sending a Fax from a Windows® Application ............................................................ 110
Receiving Faxes into the PC ........................................................................ 111
Before You Begin ......................................................................................................... 111
Checklist for the MFC: .......................................................................................... 112
On your PC:........................................................................................................... 112
Viewing Received Faxes ............................................................................................... 112
Scanning a Document.................................................................................... 113
Scanning Options ........................................................................................................ 113
Resolution ............................................................................................................. 114
Contrast ................................................................................................................. 114
Image Type ........................................................................................................... 114
Scanning into the Paperport Viewer ........................................................................... 114
14
and MFC 1970MC Only)
Multi-Function
Link (option)
............................................................................................................................... 115
15
For FAX 1570MC
Glossary ........................................................................................................................ 117
Specifications............................................................................................................. 121
Index .............................................................................................................................. 122
Brother Numbers..................................................................................................... 126
Ordering Accessories and Supplies .............................................................. 127
1
C H A P T E R O N E
Introduction
1
Using This Manual
Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed
to be simple to use, with LCD screen prompts to guide you through functions.
However, you can use your FAX/MFC to its fullest potential by taking a few
minutes to read this manual.
Help
Additionally, your FAX/MFC has a Help Key. Press
operational steps and functions.
to print a list of basic
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will
be able to find information about a specific feature or function by checking the
Index at the back of this manual. Also, throughout this manual, you’ll see special
symbols alerting you to important information, cross-references, and warnings.
Illustrations of some screen displays also help you choose the correct key-presses.
Test Sheet Procedures (for USA only)
After programming your Station ID, please fill out the TEST SHEET included with
your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first
transmission. This will verify that your FAX/MFC is properly installed.
See
Station ID
p. 18
When this document is received a confirmation sheet will be sent back to your
FAX/MFC. To get a response, be sure to set up your Station ID.
USA
1-908-685-9283 (Fax)
C H A P T E R O N E
2
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone line, and
be able send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones)
— soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and
Start
press
, and they continue for about 40 seconds after dialing. During that time, the
sending machine must begin the “handshake” with the receiving machine. Each time
you use automatic procedures to send a fax, you are sending CNG tones over the phone
line. You’ll soon learn to listen for these soft beeps each time you answer a phone on
your fax line, so you can know if you are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the screen
displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the
Stop
screen continues to display “RECEIVE.” To cancel the receiving mode, press
.
When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this
beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least two to four
seconds, so the fax machines can understand how each is sending and receiving
the fax. The handshake cannot begin until the call is answered, and the CNG
tones only last for about 40 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay special
attention to the directions in the Installation chapter for connecting a TAD to your
FAX/MFC.
I N T R O D U C T I O N
3
FAX 1570MC Control Panel
Overview
25
28 24 27 26
24 23
22
21 20
19 18
17
status
FAX
Fine
FAX
F/T
Voice
Photo
S.Fine
1570MC
PLAIN PAPER FACSIMILE
- Speaker Volume -
16
15
14
13
Set
Function
ABC
Clear
DEF
Resolution
Mode
Tel-index
Q.Scan
Help
Low
High
1
01
13
02
14
03
15
04
16
Hold
Record
Erase
Play
Sort
1
GHI
2
JKL
3
MNO
2
3
4
Redial / Pause
Speed Dial
Speaker Phone
Enlarge/
Reduce
05
17
06
18
07
19
08
20
5
TUV
4
PQRS
6
WXYZ
12
Copy
Stop
Start
7
8
0
9
09
10
22
11
23
12
24
21
Shift
5
9
6
7
10
11
8
21
Microphone
Tel-index
8
One Touch Dial Keys
These twelve keys give you in-
stant access to previously
stored phone numbers.
15 Erase
1
Picks up your voice when you
speak with another party using
speaker phone.
Lets you look up numbers stored in
the dialing memory.
Lets you delete voice messag-
es, fax messages or all mes-
sages.
22 Mode
9
Copy
Use to select how FAX will handle
Hold
2
3
16 Record
Makes a copy.
incoming calls.
Lets you put calls on hold.
Lets you record Outgoing
Message (OGM), memos and
telephone calls, and store in-
formation for Message Center
Pro features.
10
Stop
Redial / Pause
Redials the last number called.
Also inserts a pause in autodial
numbers.
23 Resolution
Stops a fax, cancels an opera-
tion, or exits from function
mode.
Sets the resolution when you
send a fax or make a copy.
17
Speaker Volume
Start
11
12
(Left Arrow)
24
Low
High
Speed Dial
4
5
Starts an operation, such as
sending a fax.
(Right Arrow)
You can press to decrease or in-
crease speaker volume during a
call using Speaker Phone or
while playing a message.
Lets you dial stored phone
numbers by pressing a two-
digit number.
Moves the LCD cursor to the
left or right.
Enlarge/Reduce
Use this key to enlarge or reduce
copies depending on the ratio
you select: 150%, 125%, 120%,
100%, 93%, 87%, 75% or 50%.
To reduce the image size au-
tomatically, select AUTO.
Clear
25
26
Speaker Phone
Help
18
19
Deletes entered data or backs up
one step in function procedure.
Lets you speak to the person
at the other end and dial tele-
phone and fax numbers with-
out lifting the handset.
Prints a quick reference Help
List.
Function
Q. Scan
Lets you access the function
and programming mode.
Lets you take advantage of
memory transmission.
Sort
13
14
6
7
Dial Pad
Use this key when you want
multiple copies of a multiple
page original copied in order.
Dials phone and fax
numbers, and can be used as
a keyboard for entering infor-
mation into the FAX.
Set
27
MSG CTR Status
20
Stores a function setting into
the FAX.
Indicator lights remind you
that you have voice or fax mes-
sages in the memory.
Play
Lets you listen to voice messages
and outgoing messages, and print
fax messages stored in memory.
Shift
28 Liquid Crystal Display
LCD displays messages to help
you set up and operate your
FAX.
Use this key to access “13”
through “24” One Touch
keys.
C H A P T E R O N E
4
MFC 1870MC and MFC 1970MC
Control Panel Overview
25
28 24
27
26
24 23
22
21 20
19 18
17
MFC 1970MC
status
FAX
Plain
Paper
Fine
FAX
F/T
Voice
Photo
S.Fine
FIVE IN ONE
FAX
PRINTER
COPIER
SCANNER
PC FAX
- Speaker Volume -
Set
Function
ABC
Clear
Resolution
Mode
Tel-index
Q.Scan
Help
Low
High
Play
16
15
14
13
1
DEF
01
13
02
14
03
04
16
Hold
Sort
Record
Stop
Erase
1
GHI
2
JKL
3
MNO
15
2
3
Redial / Pause
Speed Dial
Speaker phone
Enlarge/
Reduce
05
17
06
18
07
19
08
20
5
TUV
4
PQRS
6
WXYZ
12
Start
Copy
7
8
0
9
4
5
09
10
22
11
23
12
24
21
Shift
9
6
7
10
21
11
8
6
9
7
8
7
Microphone
Tel-index
8
One Touch Dial Keys
15 Erase
1
Picks up your voice
when you speak with
another party using
speaker phone.
Lets you look up numbers
These twelve keys give
Lets you delete voice
messages, fax messages
or all messages.
stored in the dialing memory.
you instant access to
previously stored
phone numbers.
22 Mode
Use to select how MFC will
handle incoming calls.
16 Record
9
Copy
Lets you record Outgo-
ing Message (OGM),
memos and telephone
calls, and store infor-
mation for Message
Center Pro features.
Hold
2
3
Makes a copy.
Lets you put calls on hold.
23 Resolution
10 Stop
Sets the resolution when
you send a fax or make a
copy.
Redial / Pause
Stops a fax, cancels an
Redials the last number
operation, or exits
called. Also inserts a
pause in autodial
numbers.
from function mode.
(Left Arrow)
24
Start
11
12
17
18
Speaker Volume
Starts an operation,
(Right Arrow)
Low
High
Speed Dial
4
5
such as sending a fax.
You can press to decrease
or increase speaker vo-
lume during a call using
Speaker Phone or while
playing a message.
Moves the LCD cursor to
the left or right.
Lets you dial stored
phone numbers by press-
ing a two-digit number.
Enlarge/Reduce
Use this key to enlarge or re-
Clear
25
26
27
duce copies depending on
the ratio you select: 150%,
125%, 120%, 100%, 93%,
87%, 75% or 50%.
Speaker Phone
Deletes entered data or
Lets you speak to the
backs up one step in
function procedure.
person at the other end
and dial telephone and
fax numbers without
lifting the handset.
Help
Prints a quick reference
To reduce the image size au-
tomatically select AUTO.
Help List.
Function
Lets you access the func-
Q. Scan
19
20
tion and programming
mode.
Sort
6
7
13
14
Dial Pad
Lets you take advantage
Use this key when you
Dials phone and fax
of memory transmission.
want multiple copies of
a multiple page origi-
nal copied in order.
numbers, and can be
used as a keyboard for
entering information
into the MFC.
Set
MSG CTR Status
Stores a function setting
into the MFC.
Indicator lights remind
you that you have voice
or fax messages in the
memory.
Play
28 Liquid Crystal Display
LCD displays messages to
help you set up and oper-
ate your MFC.
Shift
Lets you listen to voice mes-
sages and outgoing messag-
es, and print fax messages
stored in memory.
Use this key to access
“13” through “24” One
Touch keys.
5
C H A P T E R T W O
Installation
2
Caution
Never install telephone wiring during a lightning storm.
1
2
We recommend that this product be used with a surge protection device to
protect the product against lightning storms.
Never install a telephone jack in a wet location unless the jack is specifically
designed for a wet location.
3
4
Never touch telephone wires or terminals that are not insulated unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
6
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
8
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
C H A P T E R T W O
6
Packing List
Make sure you have the following items:
Telephone
Line Cord
Paper Wire
Extension
Telephone
Handset
Handset
Curled Cord
Starter
Printing
Cartridge
(Up to 100 pages)
Document
Wire Extension
Document
Support
Paper Support
Owner’s
Manual
Multi-Function
Link CD-ROM*
Remote Control
Access Card
Quick Reference
Card
Paper*
Cable &
PC I/F Box*
*........ For MFC 1870MC and MFC 1970MC only
I N S T A L L A T I O N
7
Choosing a Location
Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the machine near a telephone jack and a
standard, grounded power outlet.
Avoid placing your FAX/MFC in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals, or refrigerators. Do not expose the FAX/MFC to
direct sunlight, excessive heat, moisture, or dust. Do not connect your FAX/MFC to
electrical outlets controlled by wall switches or automatic timers. Disruption of
power can wipe out information in the unit’s memory. Do not connect your FAX/
MFC to electrical outlets on the same circuit as large appliances or other
equipment that might disrupt the power supply. Avoid interference sources, such
as speakers or the base units of cordless phones.
Assembly
Attach the document support
Attach the document support and the document wire extension as shown in the
illustration below.
Document Support
OPEN Button
Document Wire
Extension
C H A P T E R T W O
8
Attach paper support
Attach the paper wire extension.
1
2
Open the paper cover. Insert the paper support into the grooves of the cover
as shown.
Paper Support
Paper Wire
Extension
Paper Cover
Install the printing cartridge
Push the OPEN button to open the top cover.
1
2
Remove the paper stopper from the printing cartridge.
Indented arrow
White shaft
Blue shaft
Black Spool
Stopper
Turn the black spool on the right clockwise to tighten the ribbon, as shown.
3
I N S T A L L A T I O N
9
Install the printing cartridge by inserting the indented first and placing
the cartridge into its four holders.
4
5
Indented
OPEN button
Black Spool
Holder
Press down on both sides of the cover to close it securely.
The starter cartridge prints approximately 100 pages.
Install paper
The paper cassette can hold about 200 sheets of 20-lb. paper.
Open the cover of the paper holder.
1
Place up to 200 sheets of paper in the paper holder. Do not allow the level of
paper to pass the paper guides.
2
Close the paper cover.
3
Paper Guide
Cover of
paper holder
Paper Guide
C H A P T E R T W O
10
Acceptable Paper
Size:
Letter, Legal and A4
Weight:
17 lb. -24 lb.
Thickness: .0031 inches - .0039 inches
Connect the handset
Connect the curled handset cord to the bottom of the handset and the side of the
FAX/MFC.
*PC I/F jack is for use only with Multi-Func-
tion Link, which is included with the MFC
1870MC and MFC 1970MC, or with the op-
tional software. If you have not purchased the
optional Multi-Function Link (also called
“Missing Link”) for your FAX 1570MC, then
ignore this jack.
Connect the power cord
When you connect the power, the screen displays 01/01 00:00 FAX.
NOTICE:
1) This fax must be grounded using a 3-prong plug.
2) Since the FAX/MFC is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone line
by keeping the power to your FAX/MFC on when you connect it to a telephone
line. Similarly, you can protect yourself when you want to move your ma-
chine, by disconnecting the telephone line first, and then the power cord.
I N S T A L L A T I O N
11
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as on
the telephone line, or unplug the telephone line and electrical cords during a
lightning storm.
Connect the telephone line
Connect one end of the telephone line cord to the jack labeled LINE on the left
side of the FAX/MFC. Connect the other end to a modular wall jack.
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
Your FAX/MFC can work in a roll over system as long as it is the last number in
the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the
other numbers; when the other lines are busy and a second fax call is received,
the fax call is transferred to a line that does not have a fax machine. Your FAX/
MFC will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may
contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must separate the
line for your FAX/MFC.
C H A P T E R T W O
12
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlets
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet
installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the FAX/MFC into Line 2 of
the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
Installing FAX/MFC, External Two-Line TAD,
and Two-Line Telephone
When you are installing an external two-line telephone answering device (TAD)
and a two-line telephone, your FAX/MFC must be isolated on one line at both the
wall jack and at the TAD. The most common connection is to put the FAX/MFC on
Line 2. The back of the two-line TAD must have two telephone jacks: one labeled
L1 or L1/L2, and the other labeled L2. You will need at least three telephone line
cords, the one that came with your FAX/MFC and two for your external two-line
TAD. You will need a fourth line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your FAX/MFC.
1
2
Plug one end of the telephone line cord for your FAX/MFC into the L2 jack of
the triplex adapter. Plug the other end into the LINE jack on the left side of
the FAX/MFC.
Plug one end of the first telephone line cord for your TAD into the L1 jack of
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the
two-line TAD.
3
I N S T A L L A T I O N
13
Plug one end of the second telephone line cord for your TAD into the L2 jack
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the FAX/MFC.
4
Triplex Adapter
Two Line Phone
.
Two Line External TAD
FAX/MFC
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the FAX/MFC’s wall outlet. You can plug the
telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and
ask them to connect the FAX/MFC for you. It is advisable to have a separate line
for the FAX/MFC. You can then leave the machine in FAX ONLY Mode to receive
faxes any time of day or night.
See
Easy Receive
pp. 34-35
If the FAX/MFC is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If your line
has more than two wires, proper connection of the FAX/MFC cannot be made.
If you are installing the FAX/MFC to work with a PBX:
It is not guaranteed that the unit will operate correctly under all circum-
stances with a PBX. Any cases of difficulty should be reported first to the
company that handles your PBX.
1
C H A P T E R T W O
14
If all incoming calls will be answered by a switchboard operator, it is
recommended that the Answer Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
2
3
The unit may be used with either pulse or tone dialing telephone service.
Custom Features on Your Phone Line
If you have Ring Master, Voice Mail, an answering service, alarm system or any
other custom feature on your telephone line, it may create a problem in the
operation of your FAX/MFC.
Connecting an External
Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you have an
external TAD on the same telephone line as the FAX/MFC, the TAD answers all
calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the
FAX/MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the
FAX/MFC lets the TAD continue playing your outgoing message so your caller can
leave you a voice message.
The TAD must answer within 4 rings (the recommended setting is 2 rings). The
FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with 4
rings there are only 8-10 seconds of CNG tones left for the fax “handshake.”
Make sure you carefully follow instructions in this manual for recording your
outgoing message. Do not use a “toll-saver” ring setting on the TAD.
I N S T A L L A T I O N
15
Do not connect a TAD elsewhere on the same phone line—your FAX/MFC and
TAD will both try to control the line.
Connections
The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled
EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.
Plug the telephone line cord from the wall jack into the left side of the FAX/
MFC, in the jack labeled LINE.
1
Plug the telephone line cord from your TAD into the left side of the FAX/MFC,
in the jack labeled EXT. (Make sure this cord is connected to the TAD at the
2
TAD’s telephone line jack, and not its telephone set jack.)
Set your external TAD to 4 rings or less. (The FAX/MFC’s Ring Delay setting
does not apply).
3
Record the outgoing message (see below).
4
5
6
7
Set the TAD to answer calls.
Function
8
1
Set Message Storage (
,
,
) to VOICE:EXT..
Set the Answer Mode to MC:MSG CTR.
C H A P T E R T W O
16
Outgoing Message (OGM) on External TAD
Timing is important in recording this message. The message sets up the way your
external TAD handles both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This allows
your FAX/MFC time to listen for the fax CNG tones of automatic
transmissions before they stop.)
1
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Remote Activation Code for
people sending manual faxes. For example:
3
“After the beep, leave a message or send a fax by pressing 5 1.”
Connecting an External Telephone
Your FAX/MFC is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone (or telephone answering
device) directly to your FAX/MFC.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
on the left side of the FAX/MFC.
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,”
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the
Speaker Phone
external phone and switch to the fax, press
.
17
C H A P T E R T H R E E
Fax
Settings
3
Fax Settings
Setting Dialing Mode (Tone/Pulse)
Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If
you have pulse (rotary) dialing service, you need to change the dialing mode.
Function
6
1
Press
,
,
. The screen prompts you to select TONE or PULSE.
1
DIALING:TONE
DIALING:PULSE
Use or to select dialing mode.
2
3
4
Set
Press when the screen displays the dialing mode you want.
Stop
Press
.
Setting Date and Time
Your FAX/MFC displays the date and time, and prints it on every fax you send.
In the event of a power failure, the FAX/MFC maintains date and time
information for about one hour. All other settings remain unaffected.
Function
7
1
Press
,
,
. The screen prompts you to enter the year.
1
2
ENTER YEAR:XX
Enter the last two digits of the year. The screen displays your entry, then
prompts you to enter the month.
ENTER MONTH:XX
C H A P T E R T H R E E
18
Enter two digits for the month (for example, enter 09 for September, or 10 for
October). The screen displays your entry, then prompts you to enter
the day.
3
4
ENTER DAY:XX
Enter two digits for the day (for example, 06). The screen displays your entry,
then prompts you to set the time.
ENTER TIME:XX:XX
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).
Wait two seconds.
5
6
Stop
Press
. The screen now displays the date and time you set, and displays it
7
whenever the FAX/MFC is standing by.
Setting Station ID
You can store your name, fax number, and telephone number to be printed on the
fax Cover Page, and on all fax pages.
See
Composing
Electronic
Cover Page
p. 46
Function
7
4
Press
,
,
. The screen prompts you to enter your fax number.
1
FAX:
See
Entering
Text
Enter your fax number (up to 20 digits). The screen displays your entry.
2
3
Set
Press . The screen prompts you to enter your telephone number.
pp. 18-19
TEL:
Enter your telephone number (up to 20 digits). If your telephone number
and fax number are the same, enter the same number again.
4
5
Set
Press . The screen prompts you to enter your name or your company name.
NAME:
Use the dial pad to enter your name (up to 20 characters). (You can use the
chart on page 19 to help you enter letters.)
6
Set
Press to confirm.
7
8
Stop
Press
. The screen returns to the date and time.
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
enter text into the FAX/MFC. Most number keys have three or four letters printed
above them. The keys for 0, #, and don’t have printed letters because they are
used for special characters.
F A X S E T T I N G S
19
By pressing the appropriate number key the correct number of times, you can
access the character you want.
Press Key
one time
two times three times four times
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
7
8
9
D
G
J
L
O
R
V
Y
M
P
T
W
S
Z
Inserting spaces
If you want to enter a blank space, press twice.
Making corrections
If you entered a letter incorrectly and want to change it, press to move the
Clear
cursor after the last correct letter. Then press
; all letters to the right of the
cursor are deleted. Re-enter the correct text and/or digits.
Repeating letters
If you need to enter a character assigned to the same key as the previous
character, press to move the cursor to the right.
Special characters and symbols
Press for (space) ! “ # $ % & ’ ( ) * + , - . /
Press # for : ; < = > ? @ [ ] ^ _
Press Ø for Ä Ë Ö Ü À Ç È É 0
C H A P T E R T H R E E
20
NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic device to send any message via a
telephone fax machine unless such message clearly contains, in a margin at the
top or bottom of each transmitted page, or on the first page of the transmission,
the date and time it is sent and an identification of the business or other entity or
other individual sending the message and the telephone number of the sending
machine or such business, other entity, or individual. In order to program this
information into your FAX/MFC, you should complete the steps described on page
18 and 19.
I The telephone number you enter is used only for Call Back Message and
Cover Page features.
I If you do not enter a fax number, no additional information can be entered.
See
ALL DIAL
Report
p. 83
I To enter a space, press once between numbers and twice between
characters.
I If your Station ID has already been programmed, the screen prompts “1” to
make a change, or “2” to exit without changing.
Storing One Touch Dial Numbers
You can store 24 fax/phone numbers that you can dial by pressing one key. You
can also store names with these numbers. When you press a One Touch dial
location, the screen displays the name or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the 12 keys (number
01-24) located to the right of the dial pad. One Touch Numbers 13-24 are
Shift
accessed by holding down
key.
when you press the appropriate One Touch
Function
4
1
Press
,
,
.
1
2
Press the One Touch key where you want to store a number. (One Touch key
01
is pre-programmed for Brother Fax-Back System (USA only). You can
override it if you wish.) The screen displays the location you selected.
Enter a number (up to 20 digits). If you want to enter a pause in the
dialing sequence (to wait for an “outside line,” for example), press
3
Redial/Pause
Redial/Pause
enters a 3.5-second
as you’re entering digits. Pressing
pause when the number is dialed, and a dash appears on the screen.
Set
Press . The screen prompts you to enter a name for this number.
4
5
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
chart on page 19 to help you enter letters—OR—Go to Step 6 to store the
number without a name.
F A X S E T T I N G S
21
Set
Press . The screen prompts you to select the type of number this is. Use
or to select the type you want.
6
FAX
TEL
F/T
a fax only number
a telephone (voice) number
both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing.
Set
Press
.
7
8
Stop
Return to Step 2 to store another One Touch number—OR—Press
to
exit.
When you dial an AUTO DIAL number, the screen displays the name you’ve
stored, or, if you haven’t stored a name, the number you’ve stored .
If you need to store a pause longer than 3.5 seconds, please call Brother Customer
Service at 1-800-284-4329 in the USA, or 1-800-853-6660 from within Canada.
You can use chain dialing to store long dialing sequences. For example, to store
9 1 201 555 1234 987 65 4321, divide the number into 2 parts. Store the
first part as a Chain type number (this tells the system that the dialing sequence is
not complete).
CHAIN—9 1 201 555 1234
The last part of the One Touch number must be stored as any of the other
following 3 types.
FAX or F/T or TEL—987 65 4321
Now, when you dial, just press the two keys (one after the other, in order) where
you’ve stored the two parts of the number.
If you are using Chain Dialing with a credit card number, do not send an
electronic cover page. The credit card number will appear on it.
One Touch Dialing
Speaker Phone
Pick up the handset—OR—Press
.
1
2
When you hear a dial tone, press the One Touch key of the location you
want to call.
If you try to use a One Touch location with no number stored in it, you hear a
warning sound, and the screen displays NOT REGISTERED. The display returns
to normal after 2 seconds.
C H A P T E R T H R E E
22
Storing Speed Dial Numbers
You can store Speed Dial numbers, when you dial by pressing only three keys. Model
MFC 1870MC has 36 Speed Dial locations, Models FAX 1570MC and MFC 1970MC
have 100. Even if you lose electrical power, numbers stored in memory will not be
lost.
Function
4
2
Press
,
,
. The screen prompts you to enter a location.
1
SPEED-DIAL? #
Use the dial pad to enter a 2-digit location. (For model MFC 1870MC, enter 01
- 36.) (For models FAX 1570MC and MFC 1970MC, enter 00 - 99.)The screen
displays your entry, then prompts you to enter the number you’re storing.
2
#05
ENTER & SET
Enter the number (up to 20 digits).
3
4
Set
Press . The screen now prompts you to store a name with this number.
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
5
Set
chart on page 19 to help you enter letters—OR—Press and go to Step 7
to store the number without a name.
Set
Press
.
6
7
The screen prompts you to select the type of number this is. Use or to
select the type you want.
FAX a fax number
TEL a telephone (voice) number
F/T
both a fax and telephone number
CHAIN a number (usually an access code) for chain dialing.
Set
Press
.
8
9
Stop
Return to Step 2 to store another Speed Dial number—OR—Press
to exit.
Speed Dialing
Speaker Phone
Pick up the handset—OR—Press
.
1
2
Speed Dial
When you hear a dial tone, press
Speed Dial number.
, then press the two-digit
F A X S E T T I N G S
23
Changing One Touch and
Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a
number is already stored, the screen displays the current name stored there, then
prompts you to either
1. CHANGE —OR—
2. EXIT.
1
2
Press to change the number stored, or press to exit without making a
1
2
3
change.
Clear
If you want to erase the number, press
of the digits.
when the cursor is to the far left
If you want to change a digit, use or to position the cursor under the
digit you want to change, then press
Clear
.
Enter a new number.
4
5
Follow the directions from Step 4 in Storing One Touch Numbers or Storing
Speed Dial Numbers.
Setting Up Groups
for Broadcasting
See
Storing
One Touch
Dial
Numbers
pp. 20-21
and
Storing
Speed Dial
Numbers
p. 22
Groups allow you to send the same fax message to many fax numbers by pressing
only one One Touch key (Broadcasting). First, you’ll need to store each fax
number as a One Touch or Speed Dial number. Then, you can combine them
into a Group. Each Group uses a One Touch key. Finally, you can have up to 6
small Groups, or you can assign many numbers to one large group. If you have
Model MFC 1870MC you can assign up to 59 numbers to one large group, and for
Models FAX 1570MC and MFC 1970MC up to 123 numbers to one large group.
Function
4
3
Press
,
,
. The screen displays:
1
SELECT ONE-TOUCH
Select a One Touch key where you wish to store the number. (For example,
2
3
02
press One Touch key
to use as a group.)
1
Use the dial pad to enter the Group number (for example, press for
Group 1).
SETUP GROUP:GO
ENTER & SET
C H A P T E R T H R E E
24
Use the dial pad to enter the One Touch or Speed Dial numbers in this group.
4
0
3
0
5
0
2
For example, enter
,
,
. Enter a before
Speed Dial locations; enter a before One Touch locations.
G01:#O3#O5*O2
Set
Press . The screen prompts you to enter a name.
5
6
NAME:
ENTER & SET
Use the dial pad and the chart on pages 18-19 to enter a name for the group
(for example, NEW CLIENTS).
Set
Press
Press
.
7
8
Stop
to exit.
You can print a list of all One Touch and Speed Dial numbers. See Chapter 10,
“Printing Reports and Lists.”
Setting Beeper Level
You can set the beeper to LOW, HIGH or OFF. The FAX/MFC comes set to LOW.
When the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press
a key or make an error, and at the end of fax sending or receiving.
Function
5
2
Press
,
,
.
1
2
3
4
Press or to select your setting.
Set
When the screen displays the setting you want, press
.
Stop
Press
to exit.
Memory Storage
All settings in the SET AUTO DIAL, USER OPTIONS, TEL OPTIONS, and SETUP
SYSTEM functions are stored permanently and will be retained even in the event
of a power failure.
25
C H A P T E R F O U R
On-Screen
Programming
4
User-Friendly Programming
See
Using This
Manual p. 1
We have designed your FAX/MFC with on-screen programming and a Help key.
User-friendly programming helps you take full advantage of all the functions
your FAX/MFC has to offer.
Since your fax programming is done on the LCD, we created step-by-step on-
screen prompts to help you program your FAX/MFC. All you need to do is follow
the prompts as they guide you through the function menu selections and
programming options and settings.
Function Mode
You can access the function mode by pressing
Function
. When you enter the
function mode, your FAX/MFC displays a list of Level One Functions from which
you can choose. These function options appear one after the other on the display.
Set
Select an option by pressing when the option appears on the LCD.
You can “scroll” more quickly through options by pressing . When the screen
Set
displays your selection, press . (Use to scroll backward if you passed your
choice or to save key strokes. Both arrow keys show all options, in the opposite
order.)
Stop
If you want to exit the Function Mode, press
.
C H A P T E R F O U R
26
Alternating Displays
When you see alternating displays, the LCD sometimes alternates between the
currently selected option, and a help message giving brief instructions about how
to proceed. The display you’ll probably see most often is shown below, showing
you, when you place a document in the feeder, that you can dial a number and
send a fax, or you can make a copy.
FAX: NO. & START
COPY: PRESS COPY
Function Selection Table
If you have a basic understanding of how to program a fax machine, you can
perform most of the programming settings without the Owner’s Manual. To help
you understand the function selections, options, and settings that are found in
your fax and Message Center programs, use the Function Selection Table below.
1. TEMP. SETTINGS
Function
Description
Factory Set More Info
1. TIMER
Send documents later.
--
p. 44
2. POLLING
Retrieve faxes from another
machine.
OFF
pp. 54–56
3. CALL RESERVE
4. CONTRAST
You can send a fax, then speak. OFF
pp. 48–49
Change lightness or darkness
AUTO
p. 32
of fax you’re sending.
5. RESOLUTION
Allows you to change resolution STANDARD
page by page.
pp. 32, 50
p. 45
6. OVERSEAS MODE Adjusts for sometimes difficult
OFF
overseas transmissions.
7. COVERPAGE
Automatically sends cover page OFF
pp. 47–48
you program.
2. CANCEL JOB
Function
Description
Factory Set More Info
Cancel a timed or polled job.
p.45
O N - S C R E E N P R O G R A M M I N G
27
3. PRINT REPORTS
Function
Description
Factory Set More Info
1. ACT. REPORT
2. ALL DIAL
pp. 83–84
p. 83
3. TEL. INDEX
Print lists and reports of activity.
(Details in Chapter 10)
p. 83
4. COVERPAGE
5. CALL BACK MSG
6. USER OPTIONS
7. XMIT REPORT
8. MEMORY STATUS
9. CALLER ID
pp. 48, 83
pp. 49, 83
p. 83
pp. 83–84
p. 83
OFF
p. 83
4. SET AUTO DIAL
Function
Description
Factory Set More Info
1. ONE-TOUCH DIAL Dial numbers stored in memory USER DEFINED pp. 20–21
by pressing only one key.
2. SPEED-DIAL
Dial numbers stored in memory
pressing only 3 keys.
p. 22
3. SETUP GROUPS
Set up a group number
for broadcasting.
pp. 23–24
5. USER OPTIONS
Function
Description
Factory Set More Info
1. SMOOTHING
Enhance the appearance of
incoming faxes.
ON
p. 37
2. BEEPER
Adjust volume level of beeper.
LOW
OFF
p. 24
p. 47
3. COVERPG ON/OFF Send automatic cover page
with comment.
4. ERROR RE-TX
5. REDUCTION
6. RCD PAPER
Resend a fax if an error occurs. OFF
p. 46
p. 38
p. 37
Reduce size of image.
AUTO
Select size of paper for fax receiving. LETTER
C H A P T E R F O U R
28
6. TEL OPTIONS
Function
Description
Factory Set More Info
1. TONE/PULSE
2. RING DELAY
Select dialing mode.
TONE
2
p. 17
p. 35
Number of rings before machine
answers in F/T, FAX or MC
mode.
3. SPEAKER VOLUME Adjust speaker volume.
LOW
LOW
p. 36
p. 66
4. ICM REC. MONITR Adjust volume of
incoming messages.
5. F/T RING TIME
Sets the time for “double-ring” 20
p. 36
in F/T mode.
6. RING VOLUME
7. DISTINCTIVE
Adjust volume of ringer.
MEDIUM
OFF
p. 37
Use with phone company
distinctive ringing service
to register the ring pattern
with FAX/MFC.
pp. 51–52
8. CALLER ID
View a list of the last 30
pp. 53–54
Caller IDs stored in memory.
7. SETUP SYSTEM
Function
Description
Factory Set More Info
1. DATE/TIME
Enter date and time for LCD
display and to print on
transmissions.
01/01/1999 00:00 pp. 17–18
2. DAILY TIMER
3. INTERVAL
Send delayed jobs at the same
time every day.
00:00
OFF
--
p. 43
p. 84
p. 18
Select the interval of time
between activity reports.
4. STATION ID
Program name, fax number,
and telephone number to
appear on each transmitted page.
5. REMOTE CODE
6. EASY RECEIVE
Enter code to activate or
deactivate machine from a
remote location.
ON ( 51, #51) p. 51
Receive fax messages without
pressing the Start key.
ON
pp. 34-35
7. SET COVERPAGE Register your own two
p. 46
custom comments.
(8.MF LINK)
(For MFC 1870MC
and MFC 1970MC only)
Fax Receive Only/ PC Primary/ PC Primary
PC Receive Only
Multi-Function
Link/Missing
Link
O N - S C R E E N P R O G R A M M I N G
29
8. SETUP MSG CTR
Function
Description
Factory Set More Info
1. MSG STORAGE
Select if memory will store fax, FAX:OFF/
voice or both. VOICE:ON
Select if fax prints memory backup. ON
p. 61
2. BACKUP PRINT
p. 64
3. FAX FWD/PAGING Set fax to forward fax/message
OR to call your pager.
OFF
pp. 66–67
4. REMOTE ACCESS Set code for retrieving messages. 159
p. 68
p. 65
5. ICM MAX. TIME
6. OGM
Set length of incoming messages. 30 seconds
Select/record outgoing message. MSG CTR OGM pp. 61-62
7. TOLL SAVER
Set to ring twice when messages OFF
are waiting.
p. 65
9. SETUP MC PRO
Function
Description
Factory Set More Info
1. MSG CTR PRO
2. OGM
Select ON or OFF.
OFF
p. 81
Record outgoing announcements
for 1st Level and 2nd Level.
pp. 79–80
3. MAIL BOX
Select primary (default)
mailbox.
p. 76
4. VOICE INFO
Store the voice information
for each Voice-on-Demand.
User Defined
pp. 74–75
0. INTERRUPT
Function
——
Description
Factory Set More Info
Send a fax now OR make
a copy, even if you have the
FAX/MFC set up to send a fax
later or for Polling.
——
p. 44
C H A P T E R F O U R
30
31
C H A P T E R F I V E
Basic Fax
Operation
5
Sending Faxes
Before you begin:
I Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7
inches long. Your FAX/MFC can only scan an image 8.2 inches wide,
regardless of how wide the paper is.
I Make sure you insert documents face down, top edge first.
I Adjust the paper guides to fit the width of your document.
Paper guides
I The automatic document feeder (ADF) can hold up to 20 pages, feeding each
one individually through the FAX/MFC. Use standard (20 lb.) paper when
using the ADF; if you’re using heavier paper, feed each sheet individually to
prevent paper jams.
C H A P T E R F I V E
32
Resolution
I Press
(before you send the fax or make a copy)to select the
resolution for the document you’re sending.
Standard ––– Suitable for most typed documents.
Fine ––––––– Good for small print; transmits a little slower than
standard resolution.
Super Fine — Good for small print or artwork; transmits slower than fine
resolution.
Photo –––––– Use when document has varying shades of gray; slowest
transmission time.
I DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper, or
fabric.
I Make sure documents written with ink are completely dry.
Contrast Setting
If your document is very light or very dark, you might want to set the contrast
accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a
very dark document.
Insert the document, face down, in the feeder.
1
Function
1
4
Press
,
,
.
2
3
4
5
6
Use or to select AUTO, S.LIGHT, or S.DARK.
Set
When the screen displays your selection, press
.
Stop
Press
to exit.
Start
Copy
to make
Enter a fax number and press
a copy.
to send a fax—OR—Press
Manual Transmission
Manual transmission lets you hear the dial tone, ringing, and fax chirps before
sending the fax.
See
One Touch
Dialing
p. 21
Insert the document face down in the feeder.
1
2
Pick up the handset and listen for a dial tone
Speaker Phone
—OR—press
Iand listen for a dial tone.
Enter the fax number you want to call (you can enter the digits using the
dial pad, or you can enter a One Touch or Speed Dial number or you can
call from the Tel-index).
3
B A S I C F A X O P E R A T I O N
33
See
Speed Dial
p. 22
Start
When you hear the fax tone, press
.
4
5
If you’re using the handset, hang up.
Automatic Transmission
This is the easiest way to send a fax.
Speaker Phone
IMPORTANT: Do not pick up the handset or press
.
Insert the document face down in the feeder.
1
Enter the fax number using One Touch, Speed Dial, Tel-index or the dial
pad.
2
Start
Press
.
3
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press
Redial/Pause
to retry
the number.
If you’re sending a fax automatically, and if the line is busy, the FAX/MFC will
redial automatically up to three times at 5 minute intervals.
Receiving Faxes
Select Answer Mode
Manual—You must answer all calls yourself. If you hear fax tones, press
begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing.
See
Distinctive
Ringing
Start
to
pp. 51-52
Fax Only—The FAX/MFC automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
See
F/T (Fax/Tel)
Mode Only
p. 50
F/T—The FAX/MFC automatically answers every call. If the call is a fax, it prints
the fax. If the call is not a fax, it signals you with a double ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you
select this setting, you’ll need to set the Ring Delay and F/T Ring Time features
(on the following pages). If you have extension phones on the same line as the
FAX/MFC, set Ring Delay to 4.
C H A P T E R F I V E
34
MSG CTR—These FAX/MFCs provide you with a built-in digital message center
for fax and voice. When you set the machine to answer calls, it will record up to
15 minutes (MFC 1870MC) or up to 30 minutes (Fax 1570MC and MFC 1970MC)
of messages, depending on how much memory is available. For more informa-
tion about Message Center (MSG CTR) operation, please see Chapter 8 and
Chapter 9.
Current
Answer Mode
MNL:
FAX:
F/T:
MC:
MANUAL
FAX ONLY
09/06 15:25 FAX
FAX/TEL
MESSAGE CENTER
Set
Function
Clear
Resolution
Mode
Record Fax/Tel Outgoing Announcement
(F/T OGM)
This is the announcement played by your FAX/MFC (not an external TAD) when
someone calls and your machine is set to F/T mode. Although callers hear your
announcement, they cannot leave a message. To erase the announcement, follow
the directions on page 62, “Erasing Outgoing Message”.
Function
8
6
Press
,
,
. The screen prompts you to choose F/T OGM or MSG
1
CTR OGM.
Press or to select F/T OGM.
2
3
4
5
6
Set
Press
Press
.
Record
, then pick up the handset to record a message.
Replace the handset. Your OGM is played.
Stop
Press
to exit.
Easy Receive
When you use this feature, you don’t have to press
See
Operation
from
Extension
Telephone
p. 50
and
For F/T
(Fax/Tel)
Mode Only
p. 50
Start
when you answer a fax
call and hear calling beeps. Just hold the handset and wait a few seconds. When
you see “RECEIVE” on the fax screen or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just replace the
handset, and the FAX/MFC does the rest. Selecting ON allows the machine to
receive fax calls automatically, even if you lift the handset of an extension phone.
Selecting SEMI lets the FAX/MFC receive the call only if you’ve answered it at the
FAX/MFC. Selecting OFF means you’ll have to activate the FAX/MFC yourself, by
Start
5
1
pressing
or by pressing
if you are not at the FAX/MFC.
B A S I C F A X O P E R A T I O N
35
In case Easy Receive does not work because of a poor phone line connection, just
Start
5
1
press
or press the Activation Code
.
Function
7
6
Press
,
,
.
1
Use or to select ON, SEMI, or OFF.
2
3
4
Set
Press when screen displays your selection.
Stop
Press
to exit.
If you’ve set the feature to ON, but your FAX/MFC doesn’t automatically connect
5
1
a fax call when you lift the extension phone handset, press
.
Start
At the FAX/MFC, lift the handset and press
.
To select or change your Answer Mode
Mode
Press
repeatedly until you find the mode you want.
The indicator lights show your current selection.
( means light off. means light on.)
FAX
FAX
FAX
FAX
F/T
F/T
F/T
F/T
(MANUAL)
(FAX ONLY)
(FAX/TEL)
(MSG CTR)
*You must record an outgoing message (OGM) in order to use the Message Center
Mode. See Message Center Mode P.59.
Setting Ring Delay
The Ring Delay setting determines the number of times the FAX/MFC rings before
it answers. If you have extension phones on the same line as the FAX/MFC, set the
Ring Delay to 4.
Function
6
2
Press
,
,
.
1
2
See
Operation
from
Extension
Telephone
p. 50
Press or to select how many times the line rings before the FAX/MFC
answers (00 – 04). If you select 00, the line doesn’t ring at all.
Set
Press when the screen displays your selection.
3
4
Stop
Press
to exit.
and
For F/T
(Fax/Tel)
Mode Only
p. 50
C H A P T E R F I V E
36
Setting F/T Ring Time
You must determine how long the FAX/MFC will notify you with its special double
ring when you have a voice call. This ringing happens after the initial ringing
from the phone company. Only the FAX/MFC rings, for 20, 30, 40 or 70 seconds;
no other phones on the same line ring the special double ring.
Function
6
5
Press
,
,
.
1
2
Press or to select how long the FAX/MFC will ring to alert you that you
have a voice call.
Set
Press when the screen displays your selection.
3
RING TIME:XX SEC
Stop
Press
to exit.
4
Now, when a call comes in and the machine is set to F/T Mode, all phones on this
line will ring the number of times you selected in Ring Delay.
You can let the FAX/MFC pick up and detect if it’s a fax or voice call. If it’s a fax
call, the machine prints the fax. If it’s a voice call, the machine signals you with a
double ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double ringing, the FAX/MFC continues for
the set time.
Speaker Volume
You can set the volume of the FAX/MFC speaker phone.
Function
6
3
Press
,
,
.
1
2
3
4
Press or to select your volume setting (OFF, LOW, MEDIUM, or HIGH).
Set
Press when the screen displays your selection.
Stop
Press
to exit.
B A S I C F A X O P E R A T I O N
37
Ring Volume
You can select how loudly, or if, the FAX/MFC rings.
Function
6
6
Press
,
,
.
1
2
3
4
Press or to select OFF, LOW, MEDIUM, or HIGH.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Even if you select OFF, the ring volume will remain LOW in F/T ringing (double
ringing), and LOW in Call Reservation.
Smoothing
When activated, this feature enhances the appearance of incoming faxes by
“smoothing” lines. It takes no longer to receive faxes in this setting, which comes
set to ON.
You cannot use “smoothing” for outgoing faxes, or for printing lists and reports.
Function
5
1
Press
,
,
.
1
2
3
4
Press or to choose ON or OFF.
Set
Press
Press
.
Stop
to exit.
Setting Paper Size
You can use three sizes of paper for printing your faxes—letter, legal, and A4.
When you change the kind of paper you have loaded in the FAX/MFC, you will
need to change the setting for paper size, so the FAX/MFC will know how to fit the
incoming fax on the page. You can also select the level of page reduction to fit the
paper in your FAX/MFC.
Function
5
6
Press
,
,
. The screen displays:
1
RCD PAPER:LETTER
Use or to select LETTER, LEGAL or A4.
2
3
4
5
6
Set
Press when the screen displays your selection.
Use or to select AUTO, 100%, 93%, 87% or 75%.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
C H A P T E R F I V E
38
Printing a Reduced Incoming Document
You can always reduce the size of an incoming fax to a fixed percentage, regard-
less of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO,
the FAX/MFC chooses the level of reduction for you.
Function
5
5
Press
,
,
. The screen displays:
1
REDUCTION:AUTO
Use or to select the reduction ratio you want—AUTO, 93%, 87%,
or 75%. Choose 100% if you don’t want a reduction.
2
Set
Press when the screen displays your selection.
3
4
Stop
Press
to exit.
Recommended Reductions
If your paper is letter size (8.5" x 11"), and the incoming fax is
letter size, select 93%
A4, select 87%
legal size, select 75%.
If your paper is A4 (8.2" x 11.6"), and the incoming fax is
letter size, select 100%
A4, select 93%.
If your paper is legal size (8.5" x 14"), and the incoming fax is
letter size, select 100%
A4, select 100%
legal size, select 93%.
39
C H A P T E R S I X
Telephone &
Speaker Phone
6
(Voice) Operation
Making Voice Calls
You can use your FAX/MFC to make voice telephone calls, by dialing manually or
by using One Touch or Speed Dial memory. You can use the handset or the
Speaker Phone to make and receive calls. The Speaker Phone allows you to
operate the phone hands-free, or allows more than one person in the room to
participate in a two-way phone conversation. When using the Speaker Phone,
make sure to speak clearly and close to the microphone.
Manual Dialing
Manual dialing is simply pressing all of the digits of the Phone number.
Speaker Phone
Pick up the handset—OR—Press
.
1
2
3
When you hear a dial tone, dial the call, using the dial pad.
Speaker Phone
You can switch from handset to Speaker Phone by pressing
then replacing the handset. You can switch from Speaker Phone to handset
by lifting the handset.
,
Speaker Phone
To hang up, replace the handset—OR—Press
.
4
Answering Calls with the Speaker Phone
Speaker Phone
When the phone rings, instead of lifting the handset, press
clearly, toward the microphone. To end the call, press
. Speak
Speaker Phone
.
If you have a bad telephone line connection, the other party might hear your
voice echoed during the call. Hang up and try the call again—OR—Pick up the
handset.
C H A P T E R S I X
40
One Touch Dialing
See
Storing One
Touch Dial
Numbers
Speaker Phone
Pick up the handset—OR—Press
.
1
2
When you hear a dial tone, press the One Touch key of the location you want
to call.
pp. 20-21
If you try to use a One Touch location with no number stored in it, you hear
a warning sound, and the screen displays NOT REGISTERED. The display
returns to normal after 2 seconds.
Speed Dialing
See
Storing
Speed Dial
Numbers
p. 22
Speaker Phone
Pick up the handset—OR—Press
.
1
2
Speed Dial
When you hear a dial tone, press
Speed Dial number.
, then press the two-digit
Speaker Phone
To hang up, replace the handset—OR—Press
.
3
Hold
Hold
Press
to put a call on Hold.
1
You can put down the handset without disconnecting the call.
2
3
Pick up the FAX/MFC handset to release the call from Hold. Picking up an
extension handset will not release the call from Hold.
Pause
Press
Redial/Pause
to insert a 3.5 second pause between numbers.
Tone/Pulse
If you have pulse dialing service, but need to send tone signals (for telephone
banking, for example), follow the directions below. If you have touch tone service,
you do not need this feature to send tone signals.
Lift the handset.
1
Press . Any digits dialed after this send tone signals.
2
3
When you hang up, the FAX/MFC returns to pulse dialing service.
T E L E P H O N E
&
S P E A K E R P H O N E ( V O I C E ) O P E R A T I O N
41
Searching Telephone Index
You can search for names you have stored in One Touch and Speed Dial
memories. Names are stored alphabetically.
See
Storing One
Touch Dial
Numbers
pp. 20-21
and
Tel-index
Press
, then enter the first letter of the name.
1
2
3
Press or to search the memory.
When the screen displays the name you want to call, pick up the handset or
Storing
Speed Dial
Numbers
p. 22
Speaker Phone
press
Press
.
Start
to begin dialing.
4
5
Speaker Phone
When the call is over, hang up, or press
to cancel the call.
C H A P T E R S I X
42
43
C H A P T E R S E V E N
Advanced
Fax Operation
7
Sending Faxes
Quick Scan Fax Transmission
You can scan a fax into the FAX/MFC’s memory to be sent as soon as the scan is
complete. This way, you don’t have to wait for the entire fax to be transmitted
before you retrieve your original.
If you get a MEMORY FULL message while scanning the first page of a fax, press
Stop
to cancel the scan. If you get a MEMORY FULL message while scanning in a
Start
subsequent page, you’ll have the option to press
to transmit the pages
Stop
scanned so far, or to press
to cancel the Quick Scan operation.
Insert the document in the feeder.
1
2
3
4
Q.Scan
Press
. The screen indicates how much memory is available.
Enter the fax number.
Start
Press
to begin scanning the document into memory. Once the scan is
complete, the FAX/MFC dials the call.
Daily Timer
You can use this function to set a time to send a fax every day. The setting stays
the same until you change it. Then, when you use Delayed Transmission the time
will be displayed automatically.
See
Delayed
Transmission
p. 44
Function
7
2
Press
,
,
.
1
2
and
Use the dial pad to enter the time in 24-hour format (for example, enter
19:45 for 7:45 PM).
Delayed
Polling
p. 55
Stop
Wait 2 seconds, then press
to exit.
3
C H A P T E R S E V E N
44
Delayed Transmission
You can use this function to send a fax up to 24 hours later. If you have set a time
in Daily Timer, the time will be displayed in Step 4.
See
Daily Timer
p. 43
Insert the document in the feeder.
1
Q.Scan
You can press
normally.
to use memory transmission, or you can send your fax
2
Function
1
1
Press
,
,
.
3
4
Enter the time you want the fax to be sent, in 24-hour format (for example,
enter 19:45 for 7:45 PM).
Stop
Wait 2 seconds (the screen will display 1. TIMER), then press
screen prompts you to enter the fax number.
. The
5
MEMORY 100%
ENTER FAX NO.
Start
Enter the fax number, and press
you have entered to send the fax.
. The FAX/MFC will wait until the time
6
Interrupting Timer and Poll Waiting
You can send a fax (or make a copy) now, even if you have the FAX/MFC set to
send a fax later, or if you have it set for Poll Waiting. However, you cannot use
automatic redial or the function mode.
Function
0
Press
,
.
1
2
Wait 2 seconds, then remove the documents that are waiting in the feeder.
INSERT DOCUMENT
Place the document you want to send now in the feeder.
Enter the number for the fax you want to send now.
3
4
5
6
7
Start
Press
.
After the transmission is finished, return the first document to the feeder.
Function
0
Press
,
to restore the Delayed Transmission timer.
A D V A N C E D F A X O P E R A T I O N
45
Canceling a Delayed Fax
You can cancel tasks you’ve scheduled using the timer.
Function
2
Press
,
. Any waiting jobs appear on the display. If no jobs are
1
waiting, the screen displays NO JOB WAITING.
2.CANCEL JOB
If you have more than two jobs waiting, use or to select the job you
2
Set
want to cancel. Press when the screen displays your selection.
—OR—
If you have only one job waiting, go to step 3.
1
2
Press to cancel—OR—Press to exit without canceling.
3
4
Stop
Press
to exit.
Broadcasting
Using the numbers you have stored in group dialing, One Touch and Speed Dial
memory, you can “broadcast” faxes automatically to many different locations in
a few simple steps. (Model MFC 1870MC offers up to 59 locations; FAX 1570MC
and MFC 1970MC offer up to 123 locations.)
See
Setting Up
Groups for
Broadcasting
pp. 23-24
After the Broadcast is completed, a Broadcast Report will be printed automatically
to let you know the results.
Insert the document in the feeder.
1
2
3
Q.Scan
Press
. The screen displays how much memory is available.
Enter the One Touch and Speed Dial numbers (one after the other) or a
Group number you have stored.
Start
Press
. The FAX/MFC stores the document in memory, then transmits it
4
to all the numbers you entered. If the line is busy, the FAX/MFC will retry.
Stop
Press
during transmission to cancel the current fax broadcast.
Overseas Mode
If you have difficulty sending a fax overseas, use the Overseas Mode.
See
Sending
Faxes
After you send a fax using this feature, the feature turns itself off.
pp. 31-33
Insert document.
1
2
Function
1
6
Press
,
,
.
6.OVERSEAS MODE
Press or to select ON (or OFF).
3
4
5
6
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Follow basic procedures to send a fax.
C H A P T E R S E V E N
46
Error Re-Transmission
Sometimes there is noise or interference on the phone line, which makes it
difficult for your FAX/MFC to transmit a fax. You can set the FAX/MFC to
automatically retransmit (RE-TX).
Function
4
5
Press
,
,
.
1
2
3
4
Press or to select ON (or OFF).
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Composing Electronic Cover Page
Your cover page includes the name/number stored in the One Touch or Speed
Dial memory. If you’re dialing manually, the name is left blank.
See
One Touch
and
Speed Dial
pp. 20-22
The cover page indicates the fax is from your Station ID, and the number of pages
you’re sending. If you have COVERPG ON/OFF (function 5-3) ON, the number of
pages remains blank.
You can select a comment to include on your cover page.
1.COMMENT OFF
See
Setting
Station ID
p. 18
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized
messages, each 27 characters long. Use the chart on page 19 to help enter
characters.
Function
7
7
Press
,
,
.
1
2
Use or to choose position 5 or 6 for your customized comment.
Set
Press
.
3
4
Use the dial pad to enter your customized comment.
Set
Press
Press
.
5
6
Stop
to exit.
A D V A N C E D F A X O P E R A T I O N
47
Always Send Cover Page
Make sure station ID is set up (p. 18). This feature does not work without Station
ID set up.
You can set the FAX/MFC to send a cover page whenever you send a fax. The
number of pages in your fax is not included when you use this setting.
Function
5
3
Press
,
,
.
1
2
Press or to select.
COVERPAGE:OFF
COVERPAGE:ON
Set
Press when the screen displays your selection. (If you select ON, a
3
4
coverpage is always sent when you send a fax.)
If you selected ON, you must select a comment. Use or to view
possible selections. (You can select a custom comment, instead.)
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
Press when the screen displays your selection.
5
6
Stop
Press
to exit. Now, whenever you insert a document in the feeder, the
screen displays COVERPAGE ON before prompting you to dial.
Cover Page (Temporary Setting)
Make sure station ID is set up (p. 18). This feature does not work without Station
ID set up.
You can set the fax to send a cover page with a particular document. This cover
page will include the number of pages in your document.
Insert the document in the feeder.
1
Function
1
7
Press
,
,
.
2
3
4
Press or to select ON (or OFF).
Set
Press when the screen displays your selection.
C H A P T E R S E V E N
48
Press or to view comment selections.
5
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
Press when the screen displays your selection.
6
7
0
Enter two digits to indicate the number of pages you are sending (enter
0
to leave number of pages blank).
Stop
Wait 2 seconds, then press
.
8
9
10
Enter the fax number you’re calling.
Start
Press
.
Using a Printed Cover Page
Function
3
4
Press
,
,
.
1
2
Start
Press
. Your FAX/MFC prints a copy of your cover page.
Call Reservation
You can send a fax and let the other party know that you want to have a
conversation after the fax transmission is complete. The other fax machine will
ring as if it were receiving a telephone call; if the other party picks up the handset,
your FAX/MFC will ring. Lift the handset to speak.
If you set Call Reservation and Call Back message to ON, your FAX/MFC leaves a
message if the other party does not answer.
Insert the document in the feeder.
1
2
Function
1
3
Press
,
,
. The screen displays the current setting for Call
Reservation.
CALL RESERVE:ON
CALL RESERVE:OFF
Press or to select ON (or OFF).
3
A D V A N C E D F A X O P E R A T I O N
49
Set
If you set Call Reservation to ON, press when the screen displays your
4
selection. The screen displays the current setting for Call Back Message.
CALL BACK:OFF
CALL BACK:ON
Press or to select ON (or OFF).
5
6
7
8
9
Set
Press when the screen displays your selection.
Stop
Press
. The screen prompts you to enter the fax number you want to call.
Start
Enter the fax number, and press
.
If you’ve set Call Reservation to ON, pick up your handset if the FAX/MFC
rings.
You cannot use auto redial with Call Reservation. You cannot use Call
Reservation with Delayed Transmission or with Polling. You must register your
Station ID to set Call Back Message to ON.
Print Call Back Message
Function
3
5
Press
,
,
.
1
2
Start
Press
.
Next-Fax Reservation
Even if your fax is receiving another fax, you can set your FAX/MFC to send your
fax next. This way, you don’t have to wait for it to finish sending or receiving the
other fax. You can dial this fax call manually, or by using Redial, One Touch,
Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the
memory location—not the name of the person you’re calling—is displayed.)
Resolution
Insert the documents in the feeder. If necessary, press
resolution.
to adjust
1
Enter the fax number.
2
3
4
Start
Press
.
Set
Press . The screen displays:
NEXT-FAX RESERVD
Stop
To cancel the reservation, remove the documents and press
.
5
You can’t use this feature if there is a document waiting in the feeder (possibly for
Delayed Transmission or Poll Waiting), or when the timer has been interrupted.
C H A P T E R S E V E N
50
Multiple Resolution Transmission
Use this feature to select separate resolution settings for each page of the fax
you’re sending. This could be useful if you’re sending a fax with photos and
letters, or some pages with small print and others with normal print. Resolution
settings return to STANDARD after the fax is sent.
Function
1
5
Insert documents in feeder, then press
,
,
.
1
2
3
4
Set
Use or to select resolution for page 1, then press
.
Stop
Repeat Step 2 for subsequent pages. Press
when you’re finished.
Start
Enter the fax number you’re calling, and press
.
Receiving Faxes
Operation from Extension Telephone
If you answer a fax call on an extension phone, you can make your FAX/MFC take
over by using the Activation Code. When you press the Activation Code
See
F/T Ring
Time
5
1
, the FAX/MFC starts to receive a fax.
p. 36
If the FAX/MFC answers a voice call and double-rings for you to take over, use the
5
1
Deactivation Code
to take the call at an extension phone.
See
Easy Receive
pp. 34-35
If you answer a call, and no one is on the line, assume you’re receiving a fax. At
Start
the FAX/MFC phone, press
, then hang up. At an extension phone, press
5
1
, wait for fax receiving tones (chirps), then hang up. (Your caller will have
Start
to press
to send the fax.)
For F/T (Fax/Tel) Mode Only
When the FAX/MFC is in F/T mode, it will use the F/T Ring Time (double ringing)
to alert you to a voice call. If you’re at the FAX/MFC, you can lift the handset to
answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T
5
1
Ring Time and press
between the double rings. If no one is on the
line, or if someone wants to send you a fax, send the call back to the FAX/MFC by
5
1
pressing
.
A D V A N C E D F A X O P E R A T I O N
51
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Activation
5
1
5
1
Code is
. The preset Deactivation Code is
.
If you are always disconnected when accessing your TAD remotely, try changing
5
1
the Activation Code from
to
and the Deactivation Code
5
1
9
9
9
from
to
.
To change Remote Codes
Function
7
5
Press
,
,
.
1
2
Press or to select ON (or OFF).
REMOTE ACT.:ON
Set
Press when the screen displays the setting you want.
3
4
If you want to, enter a new Remote Activation Code, then wait 2 seconds.
*
ACT.CODE: 51
If you want to, enter a new Remote Deactivation Code, then wait 2 seconds.
5
6
DEACT.CODE:#51
Stop
Press
to exit.
Distinctive Ringing
This FAX/MFC feature lets you use the Distinctive Ringing subscriber service
offered by some telephone companies, which allows you to have several telephone
numbers on one phone line. Each phone number has its own Distinctive Ringing
pattern, so you know which phone number is ringing. This is one way you can
have a separate phone number for your FAX/MFC.
Your FAX/MFC has a Distinctive Ringing function, allowing you to dedicate one
phone number just for receiving faxes. You’ll need to follow the directions below
to “register” the Distinctive Ringing pattern, so your FAX/MFC can recognize its
incoming calls. You will need another person standing by on another line to help
you with Step 6 of this registration.
You can change or cancel the Distinctive Ringing pattern at any time. You can
switch it off temporarily, then turn it back on. When you get a new fax number,
make sure you reset this function.
C H A P T E R S E V E N
52
You can register only one Distinctive Ringing pattern with the FAX/MFC. Some
ringing patterns cannot be registered.
I The FAX/MFC will answer only calls to its registered number.
I To have your TAD answer only the main number, the FAX/MFC must be in
Manual Mode.
I In F/T Mode or FAX ONLY, the FAX/MFC will answer all numbers on the
phone line.
Registering the Distinctive Ringing phone number
Disconnect the FAX/MFC from any TAD or telephone company voice mail.
1
2
Have someone ready to call the Distinctive Ringing number
you’re assigning to the FAX/MFC.
Function
6
7
Press
,
,
.
3
4
5
6
Press or to select the SET Mode.
Set
Press
Press
.
Stop
. The screen displays:
D/R SET MODE
Now, another person must call your fax number.
Stop
If you want to exit this programming, press
remain unchanged.
. Settings
When the FAX/MFC rings, listen for the ring pattern, and make sure it’s the
one you want for the FAX/MFC.
7
If it is, wait until the screen displays:
PICK UP TO SET
Start
Lift the FAX/MFC handset and press
. The screen displays
8
9
REGISTERED. (If the incorrect distinctive ringing number was called, press
Stop
to cancel.)
Hang up.
Your FAX/MFC must be in MANUAL mode before someone calls.
Once you’ve registered the Distinctive Ringing number in your FAX/MFC, you can
turn this feature ON (or OFF). To change the setting, follow steps 1 to 4 above,
selecting ON or OFF.
A D V A N C E D F A X O P E R A T I O N
53
Caller ID
The Caller ID feature of this FAX/MFC lets you use the Caller ID subscriber service
offered by many local phone companies. This service provides you, by means of
the screen display, the name or telephone number of your caller as the line rings.
After two rings, the screen displays the telephone number of your caller (or name,
if available). Once you pick up the handset, the Caller ID information disappears
from the screen, but the call information remains stored in the Caller ID memory.
I You will see the first 16 characters of the number or name.
I OUT-OF-AREA display means call originates outside your Caller ID service area.
I PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
I CALL PICKUP display remains on screen when no Caller ID information was
See
Printing
transmitted.
Reports and
Lists
If both the name and number are received, the screen displays only the name.
You can print a list of Caller ID information received by your FAX/MFC.
pp. 83-84
Caller ID service varies with different carriers. Call your local phone company to
determine what kind of service is available in your area.
Caller ID memory stores information for up to thirty calls; when the thirty-first
call comes in, information about the first call is erased. You can scroll through
Caller ID information to review those calls made to your FAX/MFC.
Function
6
8
Press
,
,
.
1
2
Set
Press . The screen displays the number of the most recent call, and the
call information.
Press or to scroll through the Caller ID memory.
3
4
Stop
Press
to exit.
C H A P T E R S E V E N
54
Clearing Caller ID Information
Clear
Press
when the screen displays the Caller ID information you want to erase.
Polling
Polling is the process of retrieving faxes from another fax machine. You can use
your FAX/MFC to “poll” other machines, or you can have someone poll your
machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your FAX/MFC to receive a fax, they pay for the call;
if you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the polling function.
Setup to Poll Another Fax
Make sure no document is in the feeder.
1
Function
1
2
Press
,
,
.
2
3
4
Wait 2 seconds.
The screen displays:
POLLING:OFF
Press or to choose ON.
5
6
7
Set
Press
.
Stop
Press
.
The screen prompts you to enter the fax number you want to poll, and then
Start
to press
.
ENTER FAX NO.
PRESS START KEY
Enter the fax number you are polling.
8
9
Start
Press
.
A D V A N C E D F A X O P E R A T I O N
55
Setup to Be Polled (Poll Waiting)
Place document in feeder.
1
2
3
4
Function
1
2
Press
Wait 2 seconds.
The screen displays:
,
,
.
POLLING:OFF
Press or to choose ON.
5
6
7
8
Set
Press
Press
Press
.
Stop
Start
Start
. The screen prompts you to press
and wait for the fax to be polled.
.
Start
Q.Scan
so that you can store your Poll Waiting
Before pressing
, press
Q.Scan
document in the memory. If you use
to place the Poll Waiting documents
into the memory, they will not be erased automatically after they are polled. To
erase them you must use the Cancel Job function. (See page 45.)
C H A P T E R S E V E N
56
Sequential Polling
In Sequential Polling, the reverse of Broadcasting, your FAX/MFC requests
documents from several fax units, in a single operation.
A Sequential Polling Report prints on completion.
Make sure no document is in the feeder.
1
2
3
Function
1
2
Press
,
,
.
Wait 2 seconds.
The screen displays:
.
POLLING:OFF
Press or to choose ON.
4
5
6
Set
Press
.
Stop
Then press
polling.
. The screen prompts you to enter the fax number you are
ENTER FAX NO.
PRESS START KEY
Specify the destination of fax machines, that you wish to poll by using One
Touch, Speed Dial, or Group keys.
7
8
Start
Press
. Your FAX/MFC polls each number or group member in turn for a
document.
A D V A N C E D F A X O P E R A T I O N
57
Copy Functions
Your FAX/MFC cannot scan anything closer than one-eighth inch from the edge
of the paper. For photographs, set the resolution to PHOTO.
See
p. 32
Place document face down in the feeder.
1
2
Copy
Copy
again for faster response, otherwise copying
Press
. (You can press
begins in about 5 seconds.)
Do not pull on the paper while copying is in progress.
Multiple Copies
You can make multiple copies using your FAX/MFC, and you can choose whether
the copies will be STACKED (all copies of page 1, then all copies of
page 2, etc.) or SORTED(collated).
Place the document face down in the feeder.
1
2
Copy
If you want copies “stacked”, press
—OR—
.
Sort
If you want copies “sorted” (collated), press
.
Enter the number (1-99) of copies you want.
3
4
Copy
Press
.
Copy
If you selected SORT and get a MEMORY FULL message, press
to copy the
Stop
portion that is in memory, or press
to cancel.
Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. To
reduce to the size of your selected paper automatically, select AUTO. To select a
reduction ratio, choose 93%, 87%, 75%, or 50%. To enlarge a document, select
150%, 125% or 120%. To print a document at its original size, select 100%.
Insert the document face down in the feeder.
1
Enlarge/Reduce
Press
.
2
3
4
5
Use or to choose a reduction ratio setting.
Copy
Sort
—OR— , if you want sorted copies.
Press
9
Enter the number (1-99) of copies you want. For example, press for nine
copies.
Copy
Press
.
6
C H A P T E R S E V E N
58
59
C H A P T E R E I G H T
Message
Center
8
Message Center Mode
See
Recording
Message
Center
Outgoing
Message
p. 61
Message Center Mode allows you to store incoming fax and voice messages in a
flexible memory. If you have Model MFC 1870MC the memory stores 15 minutes
of voice messages or up to 20 pages of fax memory, and for Models FAX 1570MC
and MFC 1970MC, the memory stores 30 minutes of voice messages, or up to 50
pages of fax memory. Any voice or fax message can be retrieved remotely. Memory
is shared between fax and voice messages, which are stored on a “first-come, first-
served” basis.
You must record an outgoing message in order to use the Message Center Mode.
C H A P T E R E I G H T
60
Flexible Memory Settings
Message Center Mode offers you six flexible memory settings, so that you can
decide which kinds of messages you want to receive.
1. FAX:ON VOICE:ON Both voice and fax messages are stored. You can use
the Fax Forwarding or Paging features and retrieve
voice and fax messages remotely.
2. FAX:ON VOICE:EXT You need an external answering machine connected
to the EXT. jack for this setting. Fax messages are
stored in the message center memory, but voice
messages are stored in your external answering
machine. Retrieve messages from the external
answering machine. You cannot use the Paging
feature for voice messages with this setting.
3. FAX:ON VOICE:OFF All memory is used to store fax messages—no voice
messages will be stored.
4. FAX:OFF VOICE:ON All memory is used to store voice messages—no fax
messages will be stored. Incoming faxes will print
on paper. You can use the Paging feature, and
retrieve voice messages remotely.
5. FAX:OFF VOICE:EXT You need an external answering machine connected
to the EXT. jack for this setting. Incoming faxes are
not stored in memory, but will print on paper. Voice
messages are stored in the external answering machine.
6. FAX:OFF VOICE:OFF Incoming faxes are not stored in memory, but will
print on paper. Voice calls are not stored in memory.
Setting Up Message Center
You must set up Message Center in the following order :
Turn Message Storage ON.
See p. 61
See p. 61
See p. 81
See p. 62
1
2
3
4
Record Message Center Outgoing Message (MSG CTR OGM).
Turn Message Center Pro OFF.
Activate Message Center Mode.
M E S S A G E C E N T E R
61
Setting Message Storage
Select the setting from the descriptions in Flexible Memory Settings.
See
Flexible
Memory
Settings
p. 60
Function
8
1
Press
,
,
. The screen prompts you to choose a FAX setting.
1
FAX:OFF
SELECT
& SET
Press or to select ON (or OFF).
2
3
Set
Press . The screen prompts you to choose a VOICE setting.
VOICE:ON
SELECT
& SET
Press or to select ON, OFF or EXT.
4
5
6
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Recording Message Center
Outgoing Message
Recording the Message Center Outgoing Message (MSG CTR OGM) is the
second step you need to follow before you can turn on the Message Center. Make
sure your OGM is less than 20 seconds long.
Function
8
6
Press
,
,
. The screen prompts you to choose an OGM.
1
MSG CTR OGM
SELECT
& SET
Press or to reach:
2
MSG CTR OGM
This is the only setting you can select if you want to turn the Message Center on.
Set
Press
Press
.
3
4
Record
, then pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal. If you wish to send a fax, please
press 5 1 and Start.
See
Record
Fax/Tel
Replace the handset. The Message Center plays your OGM.
Announcement
p. 34
5
6
Stop
Press
to exit.
C H A P T E R E I G H T
62
Listening to Outgoing Message (OGM)
Function
8
6
Press
,
,
.
1
2
3
4
Press or to select MSG CTR OGM or F/T OGM.
Set
Press when the screen displays your selection.
Play
Press
Low
to hear the OGM. Adjust the volume by pressing Speaker Volume
High
or
.
Stop
Press
to exit.
5
Erasing Outgoing Message (OGM)
Function
8
6
Press
,
,
.
1
2
3
4
5
6
Press or to select MSG CTR OGM or F/T OGM.
Set
Press when the screen displays your selection.
Erase
Press
.
1
2
Press to erase the OGM—OR—Press to exit without erasing.
Stop
Press
to exit.
Activating Message Center Mode
Mode
Press
until the FAX and F/T lights are on.
FAX
F/T
Message Indicators
The Voice and/or FAX indicator lights flash when you have voice messages and/or
faxes waiting for your review. Once you listen to the message or print the fax, the
light stops flashing.
status
Voice
FAX
The LCD screen displays the total number of voice (including memos) and/or fax
messages stored in Message Center memory.
VOICE:03 FAX:02
M E S S A G E C E N T E R
63
Playing Voice Messages and Memos
Follow the steps below to listen to voice messages and memos.
Play
Low
High
or
Press
. Adjust volume by pressing Speaker Volume
.
1
All messages and memos are played in the order they were recorded. The
display shows the number of the current message, and the total number of
messages.
If Caller ID information was received, the FAX/MFC beeps during the message
and displays the Caller ID information for one second.
During playback, the screen displays the time and date the message was
recorded.
Use at the end of the message to repeat a message. Use to skip to the
next message. You can press and repeatedly until you reach the
message you want to play.
2
3
Stop
Press
to exit.
Printing a Fax Message
Once you print a new fax message stored in memory, it is erased from the memory
automatically.
Play
Press
. After two seconds, the FAX/MFC begins to play voice messages.
1
2
After playing voice messages, the display asks if you want to print fax
messages that are in the memory. There is no display message if there are no
faxes.
PRINT FAX?
1.YES 2.NO
1
To print the faxes in memory, press
3
—OR—
2
Press to exit without printing.
C H A P T E R E I G H T
64
Backup Printing Option
When you choose FAX: ON in the Message Center mode, all incoming fax
messages are stored in the available memory for retrieval. To print a backup copy
automatically, turn this option on.
Function
8
2
Press
,
,
. The screen prompts you to select a setting.
1
BACKUP PRINT: ON
SELECT & SET
Press or to display ON (or OFF).
2
3
4
Set
Press when the screen displays your selected setting.
Stop
Press
to exit.
Erasing Messages
If you choose to erase all fax messages, the FAX/MFC will print any previously
unprinted fax messages before erasing them from memory. Fax messages cannot
be erased individually.
You can erase voice messages and memos individually, or all at once.
To erase voice messages individually
Play
Press
. After two seconds, the FAX/MFC beeps and begins message
1
playback. Each message is preceded by one long beep, and followed by two
short beeps.
Erase
To erase a specific message, press
immediately after the two short
2
beeps, or while the message is playing. The screen prompts:
ERASE THIS MSG?
1.YES 2.NO
1
Press to erase the message
3
—OR—
2
Press to cancel.
M E S S A G E C E N T E R
65
To erase messages all at once
Erase
Press
. The screen prompts you to choose what the kind of messages
1
you want to erase.
ERASE ALL VOICE?
SELECT & SET
Press or to select erasing all voice messages (VOICE), all document
messages (FAX), or all messages—both voice and fax—(MSG).
2
Set
Press
.
3
4
1
2
Press to erase—OR—Press to cancel.
Setting Maximum Time
for Incoming Messages
Your FAX/MFC comes set to receive voice and fax messages up to 30 seconds long.
You can change this setting to any length from 20 seconds to 60 seconds, in 5-
second increments. This setting also applies to the Personal Mailbox ICM and
Memo.
Function
8
5
Press
,
,
. The screen prompts you to select a maximum time.
1
MESSAGE 30 SEC
SELECT & SET
Press or to select the maximum time setting for incoming messages.
2
3
4
Set
Press when the screen displays your setting.
Stop
Press
to exit.
Setting Toll Saver
See
Ring Delay
p. 35
When you set the toll saver feature, the FAX/MFC answers after 4 rings if you don’t
have messages, and after 2 rings if you do have messages. This way, when you
call your FAX/MFC, if it rings 3 times, you know you have no messages, and can
hang up, avoiding any toll charge.
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off
for the FAX/MFC to operate using your Ring Delay setting.
Function
8
7
Press
,
,
.
1
2
3
4
Press or to select ON (or OFF).
Set
Press when the screen displays your selection.
Stop
Press
to exit.
C H A P T E R E I G H T
66
ICM Recording Monitor
This feature lets you adjust the speaker volume for voice messages you monitor as
they come in. You can select LOW, MEDIUM, or HIGH, or you can turn the
monitor OFF so you will not hear messages as they come in.
Function
6
4
Press
,
,
.
1
2
3
4
Use or to select LOW, MEDIUM, HIGH, or OFF.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Recording a Memo
A memo is stored and played as a voice message.
Record
Press
.
1
2
When the display prompts you to pick up the handset, speak into the handset
to record your memo. Your recording can be as long as the Incoming
Function
8
5
Message Maximum Time. (
,
,
)
Stop
Press
or replace the handset when you’re finished.
3
Recording a Conversation
Record
You can record a telephone conversation by pressing
during the conversa-
tion. Your recording can be as long as the Incoming Message Maximum Time.
You and the other party will hear a beep every 15 seconds while recording. You
cannot record a conversation using the Speaker Phone.
Stop
Press
to exit.
Paging/Fax Forwarding
When Paging is set to ON, your FAX/MFC dials the pager number you’ve pro-
grammed, and dials your Personal Identification Number (PIN) when connected,
to activate your pager and let you know you have a fax or voice message in the
Message Center memory.
When Fax Forwarding is set to ON, your FAX/MFC dials the fax machine phone
number you’ve programmed, and forwards any faxes you’ve received.
You cannot use Paging and Fax Forwarding at the same time.
M E S S A G E C E N T E R
67
Programming Paging Number
Function
8
3
Press
,
,
.
1
2
Press or until the screen displays:
PAGING
Set
Press . The screen prompts you to enter your pager number.
3
4
PAG#:
ENTER & SET
Enter your pager phone number (up to 20 digits) followed by
not include the area code if it is the same as that of your FAX/MFC. For
. Do
1
8
0
0
5
5
5
1
2
3
4
example,
.
Set
Press
.
5
6
Redial/Pause
If your pager requires a PIN, enter the PIN, press , press
your FAX/MFC telephone number, then press . For example,
, enter
.
Redial/Pause
1
2
3
4
5
1
8
0
0
5
2
1
2
8
4
6
—OR—
Redial/Pause
If you do not need a PIN, press
your FAX/MFC, then press
, enter the telephone number of
Redial/Pause
1
8
0
. For example,
0
5
2
1
2
8
4
6
.
Set
Press
Press
.
7
8
Stop
to exit.
You cannot change a Paging number or PIN remotely.
Programming a Fax Forwarding Number
Function
8
3
Press
,
,
.
1
2
Press or until the screen displays:
FAX FORWARD
Set
Press . The screen prompts you to enter the number of the fax machine
3
where faxes will be forwarded.
FWD#:
ENTER & SET
Enter the forwarding number (up to 20 digits).
4
5
6
Set
Press
Press
.
Stop
to exit.
You can change a Fax Forwarding number remotely (See page 69).
C H A P T E R E I G H T
68
Remote Retrieval
You can call your FAX/MFC from any touch tone phone (or remote Group 3 fax
machine) and use a Remote Access Code and other button presses to retrieve voice
(and fax) messages. You can also program and change some settings for your
Message Center.
Using Remote Access Code
Dial your FAX/MFC phone number from a touch tone phone.
1
2
When your FAX/MFC answers and beeps, immediately enter your Remote
Access Code.
The FAX/MFC signals the kinds of messages received:
3
1 long beep
Fax message(s)
2 long beeps — Voice message(s)
3 long beeps — Fax and Voice message(s)
No beeps
No messages.
The FAX/MFC then prompts you with two short beeps to enter a command.
4
If you wait longer than 30 seconds to enter a command, the machine hangs
up. If you enter an invalid command, the machine beeps three times.
9
0
Press
to reset the FAX/MFC when you finish.
5
6
Hang up.
If your FAX/MFC is set to MANUAL mode, you can access the Message Center by
waiting about 2 minutes, then entering the Remote Access Code within 30
seconds.
Changing Remote Access Code
Enter your Remote Access Code when the FAX/MFC picks up your call, so you can
access features remotely. The access code is preset to 159 , but you can change
this.
Function
8
4
Press
,
,
.
1
2
Enter a three-digit number from 000 to 999, then . You must end the
Remote Access Code with . Do not use the same digits that appear in your
Remote Activation or Deactivation Codes (see pp. 50-51), or Personal Mailbox
Codes.
Wait 2 seconds.
3
4
Stop
Press
to exit.
M E S S A G E C E N T E R
69
Remote Control Commands
Follow the commands below to access features remotely. When you call your FAX/
MFC and enter your Remote Access Code (The factory setting is 159 ), the system
will signal you with two short beeps to enter a remote control command.
I
Remote control commands
Detail Operation
91 Playing voice messages After one long beep, the FAX/MFC plays ICM and Memo.
1
1
(Skip back)
Press while listening to an ICM or Memo message to play it
1
again. If you press before a message, you will hear the
previous message.
2
(Skip next)
While playing ICM or Memo you can skip to next message.
Stop playing the ICM or Memo.
9 STOP Playing
92 Record Memo
After one long beep, you can record a memo. You can stop
recording by pressing
.
9
93 Erase all ICM & Memo
If you hear one long beep, the erase is accepted. If you hear
three short beeps, you cannot erase because all voice messages
have not been played, or there is no voice message to erase.
*This code erases all recorded messages, not one at a time.
94 Play and Record OGM
in memory
1 Play
1 MSG CTR OGM
2 F/T OGM
The FAX/MFC plays the selected OGM. You can stop playing
OGMs by pressing
.
9
After one long beep, you can record the selected OGM. You will
hear the message played once. You can stop recording the
2 Record
1 MSG CTR OGM
2 F/T OGM
message by pressing
.
9
95 Changing Fax Forwarding/
Paging setting
If you hear one long beep, the change is accepted. If you hear
three short beeps, you cannot change it because the conditions
have not been met (Example: registering paging number). You
can register your fax forwarding number by using 4. FAX FWD
NO (See page 71). Once you have registered the number, the
FAX/MFC will turn automatically to “FAXFWD:ON” mode. Then
1 OFF
2 Fax Forwarding
3 Paging
retrieve a Memory Status List by entering
(See page
9
6
1
70) to make sure the Fax Forwarding number you registered is
correct in the List.
4 FAX FWD NO.
96 Retrieve Fax
1 Memory Status List
2 Retrieve all FAX
Enter the number of a remote fax machine to receive a report or
stored fax messages.
If you hear one long beep, you can erase the fax message from
the memory.
3 Erase FAX in the
memory
You can check whether your FAX/MFC has received any FAX or
VOICE messages. If yes, you will hear one long beep. If no, you
will hear three short beeps.
97 Check the receiving status
1 FAX
2 VOICE
98 Change Answer Mode
1 MSG CTR
If you hear one long beep, you can change the answer mode. If
you hear three short beeps, you cannot change it. (Example:
There is no MSG CTR OGM when you want to change to MSG
CTR mode.)
2 F/T
3 FAX
90 Exit
After a long beep, you can exit remote control.
C H A P T E R E I G H T
70
Retrieving Memory Status List
You can retrieve the Memory Status List from a remote fax machine to see if you
have any fax messages.
Dial your FAX/MFC’s number.
1
When you hear the beep, immediately enter your Remote Access Code
2
1
5
9
(The factory setting is
).
When you hear two short beeps, use the dial pad to press
.
9
6
1
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax
machine where you want the Memory Status List forwarded, and then press
.
You cannot use and as dial numbers. However, if you want to store a
pause, press
.
After you hear your FAX/MFC beep, hang up and wait.
5
Your FAX/MFC calls the remote fax machine. The remote fax machine prints
the Memory Status List.
Retrieving Fax Messages
Dial your FAX/MFC’s number.
1
When you hear the beep, immediately enter your Remote Access Code
2
1
5
9
(The factory setting is
).
As soon as you hear two short beeps, use the dial pad to press
.
3
4
9
6
2
Using the dial pad, enter the number (up to 20 digits) of the remote fax
machine where you want your fax messages forwarded, and then
press
You cannot use and as dial numbers. However, if you want to store a
pause, press
.
.
After you hear your FAX/MFC beep, hang up and wait.
5
Your FAX/MFC calls the remote fax machine. The remote fax machine prints
your fax messages.
M E S S A G E C E N T E R
71
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a remote
fax machine.
Dial your FAX/MFC number.
1
When you hear the beep, immediately enter your Remote Access Code
2
1
5
9
(The factory setting is
).
9
5
4
When you hear two short beeps, use the dial pad to press
.
3
4
Enter the new number of the remote fax machine where you want your fax
messages forwarded, and then press
You cannot use and as dial numbers. However, if you want to store a
pause, press
To retrieve the Memory Status List, when you hear two short beeps, use the
dial pad to press
Use the dial pad to enter the number of the remote fax machine (up to 20
digits), and then press
.
.
5
6
7
9
6
1
.
.
After you hear your FAX/MFC beep, hang up and wait.
Your FAX/MFC calls the remote fax machine. The remote fax machine prints
the Memory Status List showing the new forwarding number.
Check the forwarding number.
8
If the forwarding number is incorrect, return to Step 1 to reset it.
C H A P T E R E I G H T
72
73
C H A P T E R N I N E
Message
Center Pro
9
Message Center Pro
Message Center Pro works as an additional enhancement of Message Center and
provides you with Personal Mailbox and Voice-on-Demand. Up to five Personal
Mailboxes are available. Voice-on-Demand stores voice information messages for
someone calling you. These memory boxes allow you to store voice messages that
provide callers with more information automatically and effectively, so you don’t
have to answer the call yourself.
Start with a Plan
Before you can record your outgoing messages (OGMs), you need a plan. Decide
what you will store in each Voice Information memory box such as directions to
your home or business, and the number you will give it. Choose who will have a
personal mailbox. Tell each person with a personal mailbox to prepare to record
an OGM and choose a four-digit password.
Prepare one 2nd Level OGM that identifies the type of information in each Voice
Information memory box number and another 2nd Level OGM that identifies the
name and box number of each person with a Personal Mailbox.
Finally, prepare a 1st Level OGM that identifies your company (or family) and
directs callers to either Voice-on-Demand (Voice Information) or Personal
Mailboxes. Also explain they can just leave a general voice message or send a
general fax after the beep.
C H A P T E R N I N E
74
Setting Up Message Center Pro
You must set up Message Center Pro in the following order: However, if you are
using only Voice Information, follow steps 1, 3, 5, 6 and 7. If you are using only
Personal Mailbox, follow steps 2, 4, 5, 6 and 7.
Record Voice-on-Demand information messages.
1
Function
9
4
(
,
,
)
Record Outgoing Message (OGM) and Password for each Personal Mailbox.
2
3
4
5
6
7
Function
9
3
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Voice Information.
Function
9
2
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Personal Mailbox.
Function
9
2
(
,
,
)
Record 1st Level Outgoing Message (OGM).
Function
9
2
(
,
,
)
Turn Message Center Pro ON.
Function
9
1
(
,
,
)
Activate Message Center Mode.
Voice
Recording,
Playing and
Erasing
The Voice-on-Demand allows you to store voice messages into the memory boxes
respectively. You can use the memory boxes to provide callers with more
information automatically and effectively, without answering the call yourself.
Voice
Information
is included
in this
Recording Voice Information In Memory
Box
section.
Function
9
4
Press
,
,
.
1
2
Set
Press . The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
Enter a memory box number (01-99).
3
M E S S A G E C E N T E R P R O
75
See
Setting
Set
Press . The screen prompts:
4
5
REC/ERASE/PLAY?
Maximum
Time for
Incoming
Messages
Time
Record
Press
, then pick up the handset. Record a message up to the
Incoming Maximum Message Time you’ve set.
Replace the handset. The FAX/MFC plays back your message.
To leave another message, return to Step 3.
6
7
8
p. 65
Stop
Press
to exit.
Playing Voice Message in Memory Box
Function
9
4
Press
,
,
.
1
2
Set
Press . The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
Enter a memory box number (01-99).
3
4
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Play
Press . The FAX/MFC plays the message stored in the selected memory box.
5
Low
High
Adjust volume by pressing Speaker Volume
or
.
Erasing Voice Memory Box
Function
9
4
Press
,
,
.
1
2
Set
Press . The screen prompts you to enter a Voice Memory Box number.
VOICE NO.:
Enter a memory box number (01-99).
3
4
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Erase
1
Press
,
to erase the voice message stored in the selected memory box.
5
C H A P T E R N I N E
76
Personal Mailbox
Recording,
Playing and
Erasing
Callers can enter a confidential fax or voice message into one of five personal
mailboxes. Each mailbox is accessed by a pre-determined password, to help
protect the privacy of multiple FAX/MFC users. The same password is
necessary to retrieve these messages remotely.
Personal
Mailbox
OGMs is
included in
this section.
Recording Personal Mailbox
OGM/Password
Function
9
3
Press
,
,
.
1
2
The screen prompts you to select a mailbox number.
BOX NO.:01
SELECT
& SET
Press or to display your selected mailbox number.
3
4
Set
Press when the screen displays the selected mailbox. The screen then
prompts you to enter a 4-digit password.
PASSWORD:XXXX
Enter the 4-digit code you want to use as your password.
5
6
7
Record
Press
, then pick up the handset.
Record an OGM (no longer than 20 seconds) that informs users they can
send a fax or voice message.
Replace the handset. The FAX/MFC plays back your OGM.
8
9
Stop
Press
to exit.
Playing Incoming Messages and Memo
in Personal Mailbox
The screen displays whether it has received any messages. If any mailboxes
contain messages, the screen will alternately display the numbers of those
mailboxes, with how many VOICE and FAX messages the Message Center has
stored.
To listen to voice incoming messages and memos in your mailbox, or to print
faxes in your mailbox, you will need your 4-digit password.
Play
Shift
Press
, while holding down
.
1
2
Press or to display the mailbox number you want to select.
M E S S A G E C E N T E R P R O
77
Set
Press . The screen then prompts you to enter your 4-digit password.
3
4
5
Enter your password.
Set
Press . The FAX/MFC plays back voice incoming messages and memos
stored in the mailbox, then prints faxes stored in the mailbox.
Erasing Incoming Messages and
Memos From Personal Mailbox
You can erase voice incoming messages and memos individually or all at once.
You cannot erase fax incoming messages individually.
To erase an individual message
See
Recording
OGM/
Password
p. 76
Play
Shift
Press
, while holding down
.
1
2
3
4
5
Press or to display the number you want to select.
Set
Press . The screen then prompts you to enter your 4-digit password.
Enter your password.
Set
Press . The FAX/MFC begins to play back messages. Each message is
preceded by one long beep and followed by two short beeps.
Erase
Press
immediately after the two short beeps, or while a message is
6
playing to erase it. The screen prompts:
ERASE THIS MSG?
1.YES 2.NO
1
Press to erase
7
—OR—
2
Press to exit without erasing.
To erase all messages
Erase
Shift
Press
, while holding down
.
1
2
3
4
5
6
Press or to display your selected mailbox number.
Set
Press . The screen then prompts you to enter your 4-digit password.
Enter your password.
Set
Press
.
Press or to select VOICE (erase all voice messages), FAX (erase all
fax messages), or MSG (erase all messages).
C H A P T E R N I N E
78
Set
Press when the screen displays your selection.
7
8
1
Press to erase
—OR—
2
Press to exit without erasing.
Recording Memo in Personal Mailbox
Shift
Record
While holding down
, press
.
1
2
3
Set
Press or to display the mailbox number you want to select. Press
.
Pick up the handset and record your memo (no longer than the Incoming
Message Maximum Time).
Stop
Replace the handset or press
.
4
Remote Retrieval of Incoming Messages
and Memos In Personal Mailbox
Dial your FAX/MFC number from a touch tone phone (or from fax machine
if you plan to retrieve fax messages).
1
0
1
During the Message Center Pro OGM (1st Level), immediately enter
to access Personal Mailbox.
2
3
4
When you hear 2nd Level OGM, enter your Personal Mailbox number
(01 —05 ).
See
Recording
OGM/
Password
p. 76
When you hear your Personal Mailbox OGM, enter your 4-digit password. If
there are no messages, the line will disconnect. If there are messages, you
1
will hear the voice messages begin to play. Press to replay a message
2
9
while it is playing. Press to skip a message. Press to stop message
3
playback. Press to erase all messages.
Replace the handset.
5
M E S S A G E C E N T E R P R O
79
Recording Second Level OGM
Recording,
Playing and
Erasing
Second Level
OGMs is
0
1
0
2
After callers have pressed
for Personal Mailbox, or
for Voice-
on-Demand, they will need to hear more instructions from you in the 2nd Level
OGM. Make sure you tell callers the memory box numbers of specific voice messages
(2 3 , 2 4 , 2 5 , etc.) and the names and mailbox numbers (0 1 —0 5
)
included in
this section.
for personal mailboxes.
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Record
Press
, then pick up the handset. Record a message no longer than 20
4
seconds.
Hang up. The FAX/MFC plays back the selected second level OGM.
5
6
Stop
Press
to exit.
Playing Second Level OGM
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Play
Stop
Low
High
or
Press
Press
. Adjust the volume by pressing Speaker Volume
to exit.
.
4
5
Erasing Second Level OGM
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Erase
Stop
1
Press
Press
,
.
4
5
to exit.
C H A P T E R N I N E
80
Recording First Level OGM
Recording,
Playing and
Erasing First
Level OGMs
is included
in this
This is the announcement all callers will hear. In this announcement, you must
0
1
tell callers how to select the option for Personal Mailbox (press
) or
). This outgoing message should also tell
callers that after the beep they can leave a voice message, or they can send a fax .
0
2
Voice-on-Demand (press
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
section.
MSG CTR PRO
SELECT
& SET
Use or to display MSG CTR PRO.
2
3
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Record
Press
, then pick up the handset. Record a message no longer than 20
4
seconds.
Hang up. The FAX/MFC plays back the first level OGM.
5
6
Stop
Press
to exit.
Playing First Level OGM
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
2
3
Use or to display MSG CTR PRO.
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Play
Stop
Low
High
or
Press
Press
. Adjust the volume by pressing Speaker Volume
to exit.
.
4
5
Erasing First Level OGM
Function
9
2
Press
,
,
. The screen prompts you to select an OGM.
1
2
3
Use or to display MSG CTR PRO.
Set
Press . The screen prompts:
REC/ERASE/PLAY?
Erase
Stop
1
Press
Press
,
.
4
5
to exit.
M E S S A G E C E N T E R P R O
81
Turning On Message Center Pro
This is the final step to turn on Message Center Pro. You must have already
stored information in Personal Mailboxes and/or in Voice-on-Demand memory
boxes. You must have recorded a 1st Level and a 2nd Level OGM.
Function
9
1
Press
,
,
.
1
2
3
4
5
The screen prompts you to select ON or OFF.
Use or to select ON (or OFF).
Set
Press when the screen displays your selection.
Stop
Press
to exit.
C H A P T E R N I N E
82
83
C H A P T E R T E N
10
FAX/MFC Activity
You can print the following lists and reports:
Activity Report lists information
about the last 30 incoming and
outgoing faxes. TX means Transmit;
RX means Receive.
1.ACT.REPORT
Lists names and numbers stored in
One Touch and Speed Dial memory,
in numerical order.
2.ALL DIAL
ALL DIAL list (above), alphabetically.
Check cover page format.
3.TEL.INDEX
4.COVERPAGE
Check Call Back Message format.
5.CALL BACK MSG
Lists settings for USER OPTIONS,
TEL OPTIONS, SETUP SYSTEM,
SETUP MSG CTR and SETUP MC
PRO.
6.USER OPTIONS
You can print a Transmission
Verification Report after all faxes you
send.
7.XMIT REPORT
Lists summary information and
amount of occupied memory.
8.MEMORY STATUS
Lists Caller ID names/numbers, and
time and date of call.
9.CALLER ID
C H A P T E R T E N
84
To print a report
See
FAX/MFC
Activity
p. 83
Function
3
Press
,
.
1
2
3
Enter the number of the report you want to print. For example, press to
print the TEL.INDEX.
Start
Stop
Press
Press
.
3
4
to exit.
Activity Report Interval
You can set the FAX/MFC to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). Even if you set the interval to OFF, you can print the report
at any time by following the steps in the previous section.
Function
7
3
Press
,
,
. The screen displays the current interval setting.
1
ACT.RPT.:OFF
Press or to choose your setting. If you choose 7 days, the screen
prompts you to choose a day at which to begin the 7-day countdown.
2
Set
When the screen displays the setting you want, press
.
3
4
Enter the time to begin printing, in 24-hour format. (For example, enter
19:45 for 7:45 PM).
Wait 2 seconds.
5
6
Stop
Press
to exit.
Transmission Verification (Xmit) Report
You can use the Xmit Report as proof that you sent a fax. This report lists the
name or fax number of the receiving party, the time and date of transmission,
and if the transmission was successful.
When the feature is OFF, the report is printed automatically only if there’s an error
during transmission. If the report indicates NG, send the document again. If the
report indicates you should check the readability of certain pages, resend those pages.
When the feature is ON, the report is printed with every fax you send.
Function
3
7
Press
,
,
.
1
2
3
4
Press or to select ON (or OFF).
Set
Press
Press
.
Stop
to exit.
85
C H A P T E R E L E V E N
11
Standard Telephone and
FCC Notices
These notices are in effect on models
sold and used in the United States only.
This equipment is hearing aid compatible.
When programming emergency numbers and/or making test calls
to emergency numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
I Perform such activities in the off-peak hours, such as early morning or
late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC Registra-
tion Number and Ringer Equivalence Number (REN) for this equipment. You
must, upon request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a
standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premises wiring using a compatible modular jack that is Part 68 compliant. See
the Installation section of this manual for details.
C H A P T E R E L E V E N
86
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected to
one line should not exceed five (5). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area.
If your fax damages the telephone network, the telephone company may discon-
tinue your service temporarily. If possible, they will notify you in advance. But if
advance notice is not practical, you will be notified as soon as possible. You will be
informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment, opera-
tions or procedures that could affect the proper functioning of your equipment. If
they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
If you experience trouble with this FAX/MFC, please contact Brother Customer
Service for information on obtaining service or repair. The telephone company
may ask that you disconnect this equipment from the line until the problem has
been corrected or until you are sure that the equipment is not malfunctioning.
If you are not able to solve a problem with your FAX/MFC, contact Brother at
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
International Energy Star Compliance Statement
The purpose of the International Energy Star Program is to promote the develop-
ment and popularization of energy-efficient office equipment, which includes
computers, monitors, printers, facsimile receivers and copy machines world-wide.
As an International Energy Star partner, Brother Industries, Ltd. has determined
that this product meets the guidlines of the program.
I M P O R T A N T I N F O R M A T I O N
87
WARNING
For protection against the risk of electrical shock, always disconnect all cables
from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone
company or connected to party lines.
Federal Commission Compliance No-
tice (For USA Only)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
I Reorient or relocate the receiving antenna.
I Increase the separation between the fax equipment and the receiver.
I Connect the fax equipment on a separate circuit.
I Consult with the dealer or an experienced radio/TV technician for help.
Industry Canada Compliance State-
ment (For Canada Only)
This Class B digital apparatus meets all requirements of the Canadian Interfer-
ence-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur la matériel brouilleur du Canada.
Brother cannot accept any financial or other responsibilities that may be the
result of your use of this information, including direct, special or consequential
damages. There are no warranties extended or granted by this document.
The serial number may be found on the label affixed to the back of the unit. For
your convenience, note the number below and retain this Owner’s Manual to
C H A P T E R E L E V E N
88
serve as a permanent record of your purchase, in the event of a theft or fire, or for
future reference.
MODEL NO. FAX 1570MC, MFC 1870MC, MFC 1970MC
(Circle your model number)
SERIAL NUMBER _____________________________
NAME OF DEALER ____________________________
DATE OF PURCHASE __________________________
Important Safety Instructions
Read all of these instructions.
1
2
Save them for later reference.
Follow all warnings and instructions marked on the product.
3
4
Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
5
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6
Slots and openings in the cabinet and the back or bottom are provided for
7
ventilation; to ensure reliable operation of the product and to protect it from
overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation
unless proper ventilation is provided.
This product should be operated from the type of power source indicated on
the label. If you are not sure of the type of power available, consult with your
dealer or local power company.
8
This product is equipped with a 3-wire grounding type plug, a plug having a
9
third (grounding) pin. This plug will fit into only a grounding-type power
outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not place this product
where people can walk on the cord.
10
I M P O R T A N T I N F O R M A T I O N
89
If an extension cord is used with this product, make sure that the total
ampere ratings on the products plugged into the extension cord do not
exceed the extension cord ampere rating. Also, make sure that the total of all
products plugged into the wall outlet does not exceed 15 amperes (USA only).
11
12
Do not place anything in front of the FAX/MFC that will block received faxes.
Do not place anything in the path of received faxes.
Do not touch a document during printing.
13
14
Never push objects of any kind into this product through cabinet slots, since
they may touch dangerous voltage points or short out parts resulting in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points and/or other risks, and
may void your warranty. Refer all servicing to a Brother Authorized Service
Center. A list of Brother Authorized Service Centers has been included for your
convenience, or you may contact the following Customer Service Numbers
for your nearest Brother Authorized Service Center:
15
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-521-2846 (Fax-Back System)
1-800-853-6660 (voice)
From within Canada:
From within Montreal:
1-514-685-4898 (fax)
1-800-681-9838 (Fax-Back System)
1-514-685-6464 (voice)
Unplug this product from the wall outlet and refer servicing to a Brother
Authorized Service Center under the following conditions:
16
A
B
C
D
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician
to restore the product to normal operation.
E
F
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a
need for service.
To protect your product against power surges, we recommend the use of a
power protection device (Surge Protector).
17
C H A P T E R E L E V E N
90
Notice-Disclaimer of Warranties
BROTHER’S LICENSOR(S) MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING
THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE
OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF
THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE
RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE
EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES.
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S), AND THEIR DIRECTORS,
OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)
BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING
OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S
LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S
LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
OTHERWISE), WILL BE LIMITED TO $50.
Trademarks
The brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Visioneer PaperPort is a registered trademark of Visioneer, Inc.
Windows is a registered trademark of Microsoft in the U.S. and other conutries.
All other terms and brand and product names mentioned in this
manual are registered trademarks of their respective companies.
I M P O R T A N T I N F O R M A T I O N
91
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
C H A P T E R E L E V E N
92
93
C H A P T E R T W E L V E
Troubleshooting
and Maintenance
12
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve difficulty with your FAX/MFC using this manual, call
our Fax-Back System, and follow the voice prompts to receive faxed instructions
about using the system, and an index of Fax-Back subjects.
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA only) has been preprogrammed on
01
One Touch Key
.
Brother Home Page on the World Wide
Web
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web.
Visit us at
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA:
1-888-298-3616
From within Canada: 1-514-685-2040
C H A P T E R T W E L V E
94
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your FAX/MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother Fax-Back System.
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
CHECK PAPER
The paper is jammed in the printer.
Unplug the power cord.
1
Open the paper cover and remove any unjammed paper.
2
3
4
Push the OPEN button to open the top cover.
Pull the jammed paper gently from the paper feeder toward the back of the
FAX/MFC. If the paper remains jammed, then pull it toward the front of the
FAX/MFC.
Close the cover.
5
6
Load the paper.
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E
95
CLEAN UP SCANNER
The scanner is dirty; clean the white bar and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white bar; be sure to lock them in place when you’re through. During
cleaning, unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is
not in Poll Waiting mode.
COVER OPEN
The cover is not completely closed.
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long or too short.
Open the front cover.
1
Lift the two release levers to release the white bar.
2
3
Gently pull the document toward the front of the FAX/MFC.
C H A P T E R T W E L V E
96
Lock the levers back in place.
4
5
Stop
Close the cover and press
.
Front Cover
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at
USA:
1-800-284-4329 (voice)
From within Canada: 1-800-853-6660 (voice)
From within Montreal: 1-514-685-6464 (voice)
NO RESPONSE/BUSY
The number you called does not answer or is busy. You may also have reached a
number not connected to a fax machine. Check the number and call again.
See
Storing One
Touch Dial
numbers and
Storing
NOT REGISTERED
You’ve tried accessing a One Touch or Speed Dial location with no number
assigned to it.
Speed Dial
numbers
pp. 20-22
PRINTER FAULT
The print head has overheated. Unplug the FAX/MFC and wait 30 minutes
for it to cool.
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E
97
SCANNER ERROR
During cleaning, unplug the power cord. Try cleaning the white bar and the glass
strip under the bar. If you still get a scanner error, contact Brother Customer
Service at
USA:
1-800-284-4329 (voice)
From within Canada: 1-800-853-6660 (voice)
From within Montreal: 1-514-685-6464 (voice)
If You Are Having Difficulty with Your FAX/
MFC
If you think there is a problem with your FAX/MFC, make a copy first. If the copy
looks good, the problem is probably not your FAX/MFC. Check the chart below
and follow the troubleshooting tips.
Printing
and
Receiving
Faxes
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, call Brother Customer
Service at 1-800-284-4329.
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329.
C H A P T E R T W E L V E
98
FAX/MFC Does Not Answer When Called
Phone
Line or
Make sure the FAX/MFC is in the correct receiving mode for your setup (either
FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear
it answer. If there is still no answer, check the telephone line cord connection.
Connect a standard telephone handset to the FAX/MFC telephone jack. If there is
no ringing when you call your FAX/MFC, call your Telephone Company to check
the line.
Connections
Dialing Does Not Work
Check for a dial tone. If there is no dial tone, see Suggestions for “No Dial Tone
on the Handset”. Change the TONE/PULSE setting (see “Fax Settings”, p.17).
Speaker Phone
Send a manual fax (press
or lift handset), and wait to hear fax
Start
receiving tones before pressing
. This way you can hear if the problem is that
the receiving machine does not answer.
No Dial Tone on the Handset
Speaker Phone
Press
. If you hear no dial tone, check telephone line cord
connections at the FAX/MFC and wall jack. Check that the handset is connected to
the FAX/MFC’s handset jack. Test the wall jack with another single line telephone.
If no dial tone on the wall outlet, call your Telephone Company.
Sending
Faxes
Poor Transmitting Quality
Try changing your resolution to FINE or SUPER FINE (see “Sending Faxes”
pp. 31-33).
Try cleaning the white pressure bar of the scanner and the glass under the bar
(see p. 94).
Transmission Verification Report says “Result: NG”
There is probably temporary noise or static on the line. Try sending the fax again.
If the problem continues, call the Telephone Company to check your phone line.
Vertical Black Lines When Sending
If the copy you made shows the same problem, your scanner is dirty (see Cleaning
the Scanner p. 95).
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E
99
Double Ring in F/T Mode
Handing
Incoming
Calls
The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer
the telephone call. Pick up the FAX/MFC’s handset or answer from an extension
phone and press your FAX/MFC’s Remote Deactivation Code (default setting is
#51).
Transferring a Fax Call to the FAX/MFC
Start
If you answered at the FAX/MFC, press
and hang up immediately. If you
answered at an extension phone, press your Remote Activation Code (default
setting is 51). When your FAX/MFC answers, hang up.
Adjusting
Settings
FAX/MFC “Hears” Voice as CNG Tone
If your FAX/MFC is set to Easy Receive On, and it answers voice calls by trying to
receive a fax, try turning Easy Receive Off.
For Customer Service
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
C H A P T E R T W E L V E
100
101
C H A P T E R T H I R T E E N
Setting up the MFC 1870MC
or MFC 1970MC and
13
Computer to Work Together
Before You Install
Multi-Function Link
This chapter takes you through each step of the installation process. Read it
carefully to ensure a problem-free installation.
Package Contents
Before you begin the Multi-Function Link installation, please check the contents
of your package:
I Brother CD-ROM
I Multi-Function Link Cable and PC I/F Box
I Warranty, Upgrade and Licensing Materials
C H A P T E R T H I R T E E N
102
PC Configuration Requirements
Your PC must meet or exceed the follwing minimum system configuration
requirements for you to install and use Multi-Function Link:
CPU
RAM
80486/66 or higher
8MB or greater for Windows® 3.1 or 3.11
8MB or greater for Windows® 95 (16MB recommended)
16MB or greater for Windows NT® Workstation
Version 4.0 (32MB recommended)
Hard Disk Drive 50MB
Operating System Windows® 3.1, 3.11, 95 or NT® Workstation Version 4.0
Port
Available Serial port
CD-Rom Drive
Connecting MFC 1870MC or MFC
1970MC to Your PC
Follow the instructions below to hook up the Multi-Function Link Cable.
Position your Brother MFC near your personal computer CPU (maximum
distance of approximately 5-6 feet).
1
Make sure the power to the PC is switched off and the MFC is unplugged.
2
3
Connect the RJ-8 connector of the Multi-Function Link Cable to the side of
your Brother MFC in the jack labeled PC I/F.
Connect the 25-pin female RS-232 connector of the Multi-Function Link
4
Cable to your PC in the available male serial communications port. Use the
9-pin adapter if your PC requires it. (See your PC owner’s manual for the
correct interface port for connection.) NOTE: If your PC is an IBM
Aptiva, and MWAVE card is using COM1. You must connect the
Multi-Function Link Cable to another COM serial port that is
available.
or
S E T T I N G U P T H E M F C 1 8 7 0 M C O R M F C 1 9 7 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R
103
Available Options
Install Multi-Function Link Software
Click on Install Multi-Function Link Software to access the Software Installation
window.
On-Line Documentation
On-Line Documentation includes all online documentation. To view the On-Line
Documentation, you must first install the Acrobat Reader software from the CD-
ROM, by clicking on the Install Acrobat Reader button.
Product Support
This is a page of all Brother support numbers.
Brother Web Link
Brother WEB Link visits the Internet Brother Home Page on the World Wide Web.
You can find more information about Brother products, from product
specifications sheets to Frequently Asked Questions (FAQ’s). You must have service
with an Internet service provider.
Click Exit to exit the CD-ROM window, or click Return to return to the previous
window.
C H A P T E R T H I R T E E N
104
Installing the Multi-Function
Link Software
Make sure your MFC 1870MC or MFC 1970MC is connected to your PC as
described earlier and that both machines are plugged in and switched on.
Overview of Basic Steps
Insert the Brother CD-ROM into your CD-ROM drive and access the
Installation Window.
1
Enter the command for your version of Windows®, if needed.
2
3
4
Select the option “Install Multi-Function Link Software”.
Follow the installation instructions.
Accessing the Software Installation
Window
If you are using Windows® 95 or Windows NT® Workstation Version 4.0:
I When you insert the CD-ROM into the PC with Windows® 95 or Windows
NT® Workstation Version 4.0, the screen appears automatically.
I You can also run: X:SETUP.EXE for Windows® 95 from Explorer on the root
directory of the CD-ROM
If you are using Windows® 3.1 or 3.11:
I From the File Manager run:
X:SETUP.EXE (“X” is the drive letter for your CD-ROM drive). This will
start the Software Installation program.
Installing the Brother Software
Insert the Brother CD-ROM into your CD-ROM drive.
1
2
Enter the command: X:SETUP.EXE
The Brother LOGO will be displayed on the screen.
The Brother software will run the appropriate install program.
The Brother software will identify your Windows® Operating System and
automatically run the appropriate install program for your version of Windows®.
S E T T I N G U P T H E M F C 1 8 7 0 M C O R M F C 1 9 7 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R
105
Click on the “Install Multi-Function Link Software” option.
3
The Software Installation window will appear.
The Software Installation screen automatically loads. Multi-Function Link
includes Visioneer PaperPort applications.
Follow the installation instruction:
4
Follow the instructions on the screen. The last step will be to restart
Windows®.
Viewing On-Line Documentation
Make sure you have installed the Acrobat Reader software. (Click on the Install
Acrobat Reader button and follow the instructions on the screen.)
After the Acrobat Reader is installed, click on the View Multi-Function Link
Documentation button. When the Table of Contents appears, select a chapter by
clicking on it.
Since the Multi-Function Link Pro manual is On-Line Documentation only, you
may wish to print a copy by selecting Print from the File pull-down menu.
C H A P T E R T H I R T E E N
106
107
C H A P T E R F O U R T E E N
Using the Multi-Function
Link Software (For MFC
14
1870MC and MFC 1970MC Only)
Introduction
This chapter outlines the basics of the Brother software, so you can get started
using the Multi-Function Link software. Detailed installation and setup instruc-
tions are in the On-Line Documentation section of the Brother CD-ROM that is
included with your MFC. Be sure to check the online ReadMe file for last-minute,
important information that was not included in the On-Line Documentation.
Running the Brother Software
The software included with your MFC consists of two parts, the Multi-Function
Link and Visioneer PaperPort LE for Brother.
C H A P T E R F O U R T E E N
108
Multi-Function Link
The Multi-Function Link Main Menu is the application used for all fax sending
and receiving operations. It also contains an electronic Phone Book program and
a Log Manager that maintains a record of all PC fax transactions. The Main
Menu can be accessed through the Brother Multi-Function Link program group.
Visioneer PaperPort LE
Visioneer PaperPort LE for Brother is a document management application. You
will use PaperPort to view incoming faxes and scanned documents. PaperPort
has a sophisticated, yet easy to use filing system that will help you organize your
documents. It allows you to combine or “stack” documents of different formats
for printing, faxing, or filing. PaperPort can be accessed through the PaperPort
program group.
U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 1 8 7 0 M C A N D M F C 1 9 7 0 M C O N L Y )
109
Sending a Fax from Your PC
Sending a Quick Fax
A QuickFax is a cover page only fax with a message. This option is very useful
when you want to fax a quick, short message from your PC.
From the Main Menu, select the QuickFax button
from the Start pull-down menu. The QuickFax screen will appear.
or select QuickFax
1
Enter the Fax number, Name, and Company information in these fields on
the screen—OR—Select the Open Phone Book... button to choose someone
from your phone book.
2
Complete the Subject and QuickFax note fields.
Click the Send Fax button.
3
4
Sending a Fax from the Main Menu
You can send a fax from the Main Menu and attach multiple files. The “attach-
ments” can even be in a different formats.
From the Main Menu window, select the Send Fax
Fax from the Start pull-down menu. The Send Fax window will appear:
—OR—Select Send
1
C H A P T E R F O U R T E E N
110
Enter the Fax number, Name, and Company information in these fields
2
—OR—Select the Open Phone Book button to choose someone from your
phone book.
Complete the Subject and Cover page note fields.
Click on the Attachments... button to add any file(s) you want to fax with it.
Click the Send Fax button.
3
4
5
Sending a Fax from a Windows®
Application
You can send a fax directly from any Windows® application using the following
steps:
Create the document in a Windows® application.
1
2
3
Select Brother MFL Fax as your printer.
Select the Print command to begin the fax transmission.
The Fax Sending dialog box will appear :
U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 1 8 7 0 M C A N D M F C 1 9 7 0 M C O N L Y )
111
Enter the name and fax number of the recipient or select the Open Phone
Book... button and choose a name. Select Close to return to the Send Fax
dialog box.
4
Select the Send cover page check box to include a cover page.
5
6
Select the Send Fax button.
Receiving Faxes into the PC
See
Using the
MFC 1870MC
and
To receive faxes into your PC through the MFC, you must first connect your MFC
to your computer. Then, you can load the software.
Before You Begin
Use the following checklists for the MFC and PC, to make sure you have properly
MFC 1970MC
with Your PC
set up the MFC and PC to work together.
C H A P T E R F O U R T E E N
112
Checklist for the MFC:
The default setting for MF Link mode is PC PRIMARY in this setting all faxes
will be routed into the PC unless it is not turned on. If the PC is turned off,
incoming faxes will be printed on the MFC.
Function
7
8
To make sure the MF Link mode is set to PC PRIMARY, press
Use or to select PC PRIMARY.
,
,
.
1
2
3
4
Set
Press
Press
.
Stop
to exit.
On your PC:
In the Main Menu, select the Setup pull-down menu.
1
2
3
4
5
6
Select Preferences...
Under Answer Mode, select Fax only.
Click the OK button.
Make sure the MFC is connected to the PC.
Keep the PC and the Multi-Function Link Main Menu running at all times.
Viewing Received Faxes
Faxes that are received into the PC will appear in the InBox of the Log Manager.
To access the Log Manager, from the Main Menu click the Log Manager button
—OR—From the Start pull-down menu, select Mail/Log.
In the Log Manager, select the Fax folder.
1
2
Then select the InBox folder. A listing of your incoming messages will
appear on the right side of the window.
U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 1 8 7 0 M C A N D M F C 1 9 7 0 M C O N L Y )
113
Double-click on the fax you wish to view.
3
The Visioneer PaperPort Viewer will run automatically and the fax you
selected from the list will be displayed.
Scanning a Document
The Brother Multi-Function Link software includes a TWAIN compliant scanner
driver. TWAIN drivers meet the standard universal protocol for communicating
between scanners and software applications. This means that not only can you
scan images directly into the PaperPort viewer that Brother included with your
MFC, but you can also scan images directly into hundreds of other software
applications that support TWAIN scanning. These applications include popular
programs like Adobe Photoshop, Aldus Pagemaker, Corel Draw and many more.
To choose the Brother Multi-Function Link as your scanner driver, select it under
the “Select scanner” or “Select source” option in your software.
Scanning Options
When you scan using the Brother Multi-Function Link Scanner driver, a scanning
options dialog box will appear:
Brother Serial MFC
Resolution
200 DPI STD
Contrast
Light
200 DPI FINE
Auto
Dark
400 DPI S.FINE
Image Type
User Defaults
Text
Photo
Status:
Ready
Scan
Cancel
C H A P T E R F O U R T E E N
114
Set the following options based on each document to be scanned, then click the
SCAN button to start scanning.
Resolution
You can choose one of three resolutions, 200 DPI STD, 200 DPI FINE or 400 DPI
S.FINE. The higher the number of dpi (dots per inch), the clearer the image will
appear on your PC. However, the size of the image file increases with the dpi. Try
scanning at different resolutions to determine the best resolution for your needs.
Contrast
To have the scanner adjust the contrast automatically, choose Auto. If your
original is too light, set the contrast to Light. If the original is too dark, set the
contrast to dark.
Image Type
If you are scanning text or black and white line art, choose Text as the image
type. If you’re scanning a photo or detailed picture with many different colors,
choose Photo as the image type.
Scanning into the PaperPort Viewer
To scan into the PaperPort viewer that was provided with your MFC, run the
PaperPort viewer program and then select the SCAN button on the top of the
screen
or select ACQUIRE from the File pull-down menu.
115
C H A P T E R F I F T E E N
Multi-Function
Link (option)
15
For FAX 1570MC
If you have a FAX 1570MC you can purchase the optional Multi-Function Link
package (also called “Missing Link”). Multi-Function Link turns your fax
machine into a multifunction center, by enabling you to use your fax machine as
a printer and a scanner and to use it to fax messages from Windows applications
in your computer.
Multi-Function Link is available at most Brother retailers. If you cannot find it,
you can order Multi-Function Link directly from Brother. The item number is
PCI-1.
Installation instructions will be included with PCI-1. However, it is important
that you hook up your fax machine to your computer before you install the
software.
C H A P T E R F I F T E E N
116
G L O S S A R Y
117
Glossary
Activity Report Lists information about the last 30 incoming and outgoing faxes.
TX means Transmit. RX means Receive.
ADF (Automatic Document Feed) Refers to the number of pages that can be
placed in the document feeder and fed one at a time automatically.
All Dial List A listing of names and numbers stored in One Touch and Speed Dial
memory, in numerical order.
automatic fax transmission Sending a fax without picking up the handset or
Speaker Phone
pressing
.
Backup Print Sets your FAX/MFC to print a copy of faxes that are received and
stored in memory.
beeper The sound the keys make when they are pressed, an error occurs or a
document has been received or transmitted.
broadcasting The ability to send the same fax message to more than one
location.
Call Back Message Allows you to send a fax and then leave a message for the
other party to call you back.
Call Reservation Allows you send a fax and then at the end of transmission, you
can talk with the other party.
Caller ID A service purchased from the Telephone Company that lets you see the
number (or name) of the party calling you.
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic
transmission to tell the receiving machine that they are from a fax machine.
communication error (or Comm. Error) An error during fax sending or
receiving, usually caused by line noise or static.
Contrast Setting to compensate for dark or light documents, by lightening dark
documents or darkening light documents.
Cover Page Prints a page at the other party’s machine, that contains the sender
and recipient’s name and fax number, number of pages and comment. You can
generate an electronic cover page at the other end with pre-programmed
information from memory or you can print a sample cover page to fax with your
document.
Delayed Fax Sends your fax at a later time that day.
Distinctive Ring A service purchased from the Telephone Company that
provides another phone number on an existing phone line. The Brother FAX/
MFC uses the new number to simulate a dedicated fax line.
G L O S S A R Y
118
ECM (Error Correction Mode) Detects errors during fax transmission and
resends the page(s) of the document that had an error.
F/T Ring Time The length of time the FAX/MFC rings (when the answer mode
setting is FAX/TEL) to notify you to pick up a voice call that it answered.
Fax Forwarding Sends a fax received in memory to another preprogrammed fax
number.
fax tones The signals sent by sending and receiving fax machines while
communicating information.
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and graphs.
gray scale The shades of gray available for copying and faxing photographs.
group number A combination of One Touch and/or Speed Dial numbers that are
stored on a One Touch key for Broadcasting.
ICM (incoming message) A recorded voice message received into an external
answering machine or the digital Message Center.
Interrupt Temporarily puts a waiting job on hold while you perform another
operation.
interval The preprogrammed time period between automatically printed Activity
Reports. You can print Activity Reports on demand without interrupting this
cycle.
LCD (liquid crystal display) The display screen on the FAX/MFC that shows
interactive messages during On-Screen Programming and defaults to the date
and time when the machine is idle.
Speaker Phone
manual fax When you press
—OR—lift the handset so you can
Start
hear the receiving fax machine answer before you press
transmission.
to begin
Memory Status List Shows how much memory is being used, how much is left,
and the type of messages in memory.
memory usage Instructs the FAX/MFC how to allocate the memory.
Multi-Function Link Ready FAX/MFC models that have a PCI/F Port to
connect a computer, using the optional hardware/software package called
“Missing Link.”
Next Fax Reservation Accepts the next document in the document feeder for
transmission while the FAX/MFC is still receiving.
OGM (Out-Going Message) The message callers hear when you call your
Message Center or external answering machine.
One Touch Keys on the FAX/MFC control panel where you can store numbers
for easy dialing. You must use a separate key for each number.
Out of Paper Reception Receives faxes into the FAX/MFC’s memory when the
machine is out of paper.
G L O S S A R Y
119
Overseas Mode Makes temporary changes to the fax tones to accommodate
noise and static on overseas phone lines.
Paging Feature enables your fax unit to call your pager when a fax and/or a voice
message is received into its memory.
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on
One Touch and Speed Dial numbers.
Photo Mode A resolution setting that uses varying shades of gray for the best
representation of photographs.
polling The process of a fax machine calling another fax machine to retrieve
waiting fax messages.
Pulse A form of dialing on a telephone line.
print reduction reduces the size of incoming faxes.
Quick Scan Enables the FAX/MFC to scan a document into memory before
faxing it.
remote access The ability to access your Message Center remotely from a
touch tone phone.
remote activation allows you to transfer a fax call, answered at an extension
phone, to the FAX/MFC.
remote access code The four-digit code that allows you to call and access your
Message Center from a remote location.
resolution The number of vertical and horizontal lines per inch. See: Standard,
Super Fine and Photo.
Rotary A form of dialing on a telephone line.
scanning The process of sending an electronic image of an original paper
document into your computer.
speed dial A preprogrammed number for easy dialing. You must press the
Speed Dial
key and then two digit code to start the dialing process.
Standard resolution 98 x 203 dpi. It is used for regular size text and quickest
transmission.
Station ID The stored information that appears on the top of faxed pages. It
includes the sender’s name and fax number.
super fine resolution 392 x 203 dpi. Best for very small print and line art.
Tel Index An electronic, alphabetical listing of stored One Touch, Speed Dial and
Group numbers.
thermal transfer A printing process in which heat transfers carbon ink from a
ribbon to plain paper.
Toll Saver A Message Center setting that allows the FAX/MFC to answer after
two rings when a message(s) was received and after four rings when there are no
messages. The caller can hang up (after two rings) without paying for the call if
there are no messages to retrieve.
G L O S S A R Y
120
Tone A form of dialing on the telephone line used for Touch Tone telephones.
transmission The process of sending documents over the phone lines from your
FAX/MFC to the receiving fax machine.
User Option List A printed report that shows the current settings of your FAX/
MFC.
Xmit Report (Transmission Report) A listing of each transmission, showing
caller ID, date, time, and number of pages.
S P E C I F I C A T I O N S
121
Specifications
Type
Desktop facsimile transceiver
Compatibility
Coding system
Modem speed
Document input width
ITU-TS Group 3
Modified Huffman (MH)
14,400/12,000/9600/7200/4800/2400; Automatic Fallback
5.8 inches to 8.5 inches (148 mm to 216 mm)
Scanning/Printing width 8.2 inches (208 mm)
Paper Cassette
Printer type
Gray scale
200 Sheets (20 lbs.)
Line Thermal with Ribbon
64 levels
Display
LCD, 16 characters
Polling types
Contrast control
Resolution
Standard, Sequential
Automatic/Super Light/Super Dark (manual setting)
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard — 98 line/inch (3.85 line/mm)
Fine, Photo — 196 line/inch (7.7 line/mm)
Superfine, Photo (copy) — 392 line/inch (15.4 line/mm)
MFC 1870MC — 512 KB (up to 20 pages*)
FAX 1570MC, MFC 1970MC — 1 MB (up to 50 pages*)
24
Memory Capacity
One touch dial
Speed-dial
Automatic redial
Speaker type
36 stations (MFC 1870MC), 100 stations (FAX 1570MC, MFC 1970MC)
3 times at 5 minute intervals
Full Duplex
Auto answer
0, 1, 2, 3 or 4 rings
Communication source
Public switched telephone network
Operating environment 41 - 95° F
Power source
Power consumption
Dimensions
120V AC 50/60Hz (USA, Canadian Version Only)
Standby: under 10 watts — Peak: under 110 watts
15.2 x 15.0 x 8.4 inches / 385 x 378 x 213 (mm)
12.3 lb / 5.6 kg
Weight
* “Pages” refers to the “Brother Standard chart no. 1” (a typical business letter, Standard resolution).
Specifications are subject to change for improvement without prior notice.
122
Index
A
Accessories ........................................................ 127
Activation Code ................................ 16, 35, 50, 51
Activity Report ....................................... 27, 83, 84
ADF ..................................................................... 31
ALL DIAL List ............................................... 27, 83
Alternating Displays ........................................... 26
Answer Mode .................................... 14, 33, 34, 35
Assembly ............................................................... 7
AUTO DIAL.......................................................... 21
Automatic Document Feeder (ADF) .................. 31
Automatic Transmission .................................... 33
Connecting ..................................2, 10, 11, 14, 15
Contrast ....................................................... 26, 32
Control Panel .................................................. 3, 4
Copy ....................................................... 26, 32, 57
Corrections ......................................................... 19
Cover Page ......................... 18, 20, 21, 26, 27, 28,
........................................................ 46, 47, 48, 83
Custom Telephone Features ............................... 14
D
D/R SET MODE .................................................. 52
Daily Timer.................................................. 28, 43
Date and Time ....................................... 17, 18, 28
Deactivation Code ....................................... 50, 51
Delayed Transmission ........................................ 44
Distinctive Ringing ......................... 28, 33, 51, 52
Document .................................................... 31, 32
Document Size and Resolution .................. 31, 32
Double Ringing .................................................. 36
B
Backup printing ................................................. 64
Beeper .......................................................... 24, 27
Beeps ....................................................... 68, 70, 71
Broadcasting.......................................... 23, 24, 45
Brother Bulletin Board ............................... 93, 126
Brother Customer Service...................... 96, 97 126
Brother Fax-Back System .............. 20, 93, 94, 126
Brother Home Page .................................... 93, 126
E
Easy Receive .......................................... 28, 34, 35
Energy Star Compliance .................................... 86
Enlarged Copies.................................................. 57
Entering Text ................................................ 18, 19
Erasing Message ........................................... 64, 65
Error Messages.................................. 94, 95, 96, 97
Error Re-Transmission ................................ 27, 46
Extension Cord ................................................... 88
Extension Telephone ....................... 33, 34, 50, 99
External Telephone ............................................ 16
C
Call Back Message ........................... 20, 48, 49, 83
CALL PICKUP...................................................... 53
Call Reservation .............................. 26, 37, 48, 49
Caller ID ................................................ 27, 28, 53
Canceling .................................................... 26, 45
Chain Dialing ........................................ 21, 22, 49
Cleaning ....................................................... 95, 97
Clearing Caller ID .............................................. 54
I N D E X
123
F
M
F/T (Fax/Tel) Mode .......................... 2, 28, 33, 35,
36, 37, 50, 52, 99
Maintenance....................................................... 93
Manual Dial ....................................................... 39
Manual Mode .............................................. 33, 98
Manual Transmission ........................................ 32
Maximum Message Time ................. 65, 66, 75, 78
Memo ............................................................ 63, 66
Memory.................................................... 7, 22, 41
Memory Full Message......................................... 43
Memory Status List ............................................. 70
Memory Storage ................................................. 24
Message Center Mode ................................... 59, 62
Message Center Pro ............................................ 73
Message Storage ................................................. 61
MSG CTR OGM ................................................... 61
Multi-Function Link (for MFC 1870MC and
F/T (Fax/Tel) Ring Time ................ 28, 33, 36, 50
Fax Forwarding ............................... 29, 66, 67, 71
Fax Tones and Handshake ................................... 2
Fax-Back System ................................. 20, 93, 126
FCC Notices ............................................. 85, 86, 87
Fine Resolution ........................................... 32, 98
Flexible Memory Settings ................................... 60
Function ............................................................. 25
Function Selection Table ................ 26, 27, 28, 29
G
Gray Scale ................................................. 118, 121
Group Number ...................................... 23, 24, 45
1970MC) ........................................... 101, 102, 108
Multi-Function Link (option) ......................... 115
H
HELP .............................................................. 1, 26 Multiple Resolution............................................ 50
Hold ........................................................... 3, 4, 40
N
I
Next-Fax Reservation ......................................... 49
Inserting Spaces ................................................. 19
Installation ........................................................... 5
O
Interrupting ........................................................ 44
Interval .................................................... 2, 28, 84
ICM Recording Monitor ..................................... 66
On-Screen Programming .................................. 25
One Touch List ................................................... 83
One Touch Dialing ............ 20, 21, 23, 27, 32, 33,
40, 41, 46, 49, 55, 96
J
OUT-OF-AREA ..................................................... 53
Jacks ....................................................... 11, 12, 98 Outgoing Message (OGM) ..................... 61, 62, 76
Jam ........................................................ 31, 94, 95 Overseas Mode ............................................. 26, 45
P
L
Loading Paper ...................................................... 9 Packing List .......................................................... 6
Paging ................................................... 29, 66, 67
Paper............................................................ 27, 37
Paper Size ..................................................... 37, 38
Password ............................................................. 76
Pause ..................................................... 20, 21, 40
I N D E X
124
Personal Mailbox ................................... 65, 73, 76
Personal Mailbox memo .................................... 78
Personal Mailbox Remote Retrieval .................. 78
PBXs .................................................................... 13
Photo ........................................................... 32, 56
PIN ................................................................ 66, 67
Playing Messages................................................ 63
Poll Waiting ................................................. 49, 55
Polling ............................................. 26, 49, 54, 55
Power ..................................................... 10, 88, 89
Power Failure ........................................ 17, 22, 24
Printing ...............................29, 48, 63, 64, 83, 84
Printing Message ................................................ 63
Program Fax Forward Number ......................... 67
Program Paging Number .................................. 67
PRIVATE CALL..................................................... 53
S
Safety Instructions....................................... 88, 89
Scanning Document ........................................ 113
Scroll................................................................... 25
Sending Faxes .................................................... 43
Setting Up ............................................................. 5
Smoothing ................................................... 27, 37
Sort ............................................................... 56, 57
Speaker Volume ............................................ 28, 36
Special Characters ....................................... 18, 19
Specifications ................................................... 121
Speed Dial .............................................. 22, 23, 27
Stack ................................................................... 57
Standard Resolution .......................................... 32
Station ID ............................. 1, 18, 20, 28, 46, 49
Super Fine Resolution........................................ 32
Q
T
Quick Scan ......................................................... 43
Telephone Answering Device (TAD)....... 2, 12, 14,
15, 16
R
Telephone Index .......................................... 41, 83
Telephone Notices ................................. 85, 86, 87
Temporary Cover Page ................................. 47, 48
Test Sheet Procedure ............................................ 1
Timer ..................................................... 26, 43, 44
Tone/Pulse ............................................. 17, 28, 98
Transmission Verification Report ................ 83, 98
Troubleshooting ................................................. 93
Two-Line Phone System .............................. 11, 12
Two-Line Telephone Answering Device (TAD)..... 12
Receiving Faxes ........................................... 33, 50
Recording Conversation ..................................... 66
Recording Memo ................................................ 66
Recording Monitor ............................................. 66
Redial ........................................................... 33, 49
Reduction .............................................. 27, 37, 38
Remote Access Code ......................... 68, 69, 70, 71
Remote Activation ........................... 16, 50, 51, 99
Remote Code ............................................... 28, 51
Remote Commands............................................ 69
Remote Deactivation .................................... 50, 51
Remote Message Retrieval ................................. 70
Reports ......................................................... 27, 83
Resolution .......................... 26, 32, 49, 50, 56, 98
Ring Delay .................................15, 28, 33, 35, 36
Ring Pattern ....................................................... 52
Ring Volume................................................ 28, 37
Roll Over Phone Lines........................................ 11
U
User Options ................................................ 27, 83
V
Viewing faxes (PC) ........................................... 112
Viewing On -Line Documentation ................... 105
Voice Calls........................................................... 39
Voice On Demand ................................... 73, 74, 79
I N D E X
125
Volume.................................................... 62, 63, 66
W
Warranties .......................................................... 90
Windows® 3.1 or 3.11 ............................... 102, 104
Windows® 95 ............................................ 102, 104
Windows® NT Workstation Version 4.0 .... 102, 104
World Wide Web.................................. 93, 103, 126
B R O T H E R N U M B E R S
126
Brother Numbers
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve difficulty with your FAX/MFC using this manual, call our Fax-
Back System, and follow the voice prompts to receive faxed instructions about
using the system, and an index of Fax-Back subjects.
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA only) has been preprogrammed on
01
One Touch key
.
Brother on the World Wide Web
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web.
Visit us at
http://WWW.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA:
1-888-298-3616
From within Canada: 1-514-685-2040
For Customer Service
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
127
Ordering
Accessories and
Supplies
For the best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order accessories
directly from Brother.
USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
www.brothermall.com
From within Canada:
DESCRIPTION
1-800-668-2768 (voice)
ITEM
Printing Cartridge
2-PK Refill Rolls
4-PK Refill Rolls
Telephone Line Cord
PC 201
PC 202 RF
PC 204 RF
Tell the Brother Representative your
Model number so you get the appropriate
color.
Telephone Handset
Handset Curled Cord
Tell the Brother Representative your
Model number so you get the appropriate
color.
Tell the Brother Representative your
Model number so you get the appropriate
color.
Paper Wire Extension
Document Support
Paper Support
Owner’s Manual
Multi-Function Link/Missing Link Options for
FAX 1570MC
UL6856001
UF8048001
UF8247001
UF8209001
PCI-1
MFL2D31 (Floppy Disks for Windows® 3.1X)
MFL2D95 (Floppy Disks for Windows® 95)
* For MFC 1870MC and MFC 1970MC,
Multi-Function Link Option on Floppy Disks,
(Includes MFL and Visioneer PaperPort Only)
* Software on Floppy disks for the MFC 1870MC and MFC 1970MC is not
available for Windows NT® Workstation Version.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O.Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA or CANADA only. We can not recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your fax machine may not be compatible with the
power available in foreign countries. Using USA or CANADA models overseas is at your
own risk and will void your warranty.
UF83220011
Printed in Malaysia
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