Basic User’s Guide
MFC-8950DW
MFC-8950DWT
Not all models are available in all countries.
Version 0
USA/CAN
Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
In Canada:
1-877-BROTHER
Description
Item
TN-720 (Approx. 3,000 pages)
TN-750 (Approx. 8,000 pages)
Toner Cartridge <Black>
TN-780 (Approx. 12,000 pages)
Drum Unit
DR-720 (Approx. 30,000 pages)
LG3077001
Telephone Line Cord
Basic User's Guide
LX9412001 (English for USA and Canada)
LX9412002 (French for Canada)
Quick Setup Guide
(MFC-8950DW and MFC-8950DWT)
LX9080001 (English for USA and Canada)
(MFC-8950DW and MFC-8950DWT)
LX9080002 (French for Canada)
Paper Tray 2
LT-5400
(MFC-8950DW option)
1
2
3
4
5
6
7
Letter or A4 size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
1 page per job.
Drum life is approximate and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
User's Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety Printed / In the Box
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide
Basic User's Guide
Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Learn the basic Fax, Copy, Scan and Direct Printed / In the Box
Print operations and how to replace
consumables. See troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and In the Box
performing routine maintenance.
PDF file / Installer CD-ROM /
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file / Installer CD-ROM /
In the Box
Network User's
Guide
This Guide provides useful information
about wired and wireless network settings
and security settings using the Brother
machine. You can also find supported
protocol information for your machine and
detailed troubleshooting tips.
PDF file / Installer CD-ROM /
In the Box
Wi-Fi Direct™ Guide This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile
device supporting the Wi-Fi Direct™
standard.
PDF file / Brother Solutions
Center
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
PDF file / Brother Solutions
about printing JPEG and PDF files from
Center
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
iv
Which Guide?
What's in it?
Where is it?
Web Connect Guide
This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain Web sites that provide these
services.
PDF file / Brother Solutions
Center
1
2
PDF printing is not supported on Windows® Phone.
v
Table of Contents
(Basic User’s Guide)
Accessing the Advanced User’s Guide, Software User’s Guide and
Viewing Documentation...................................................................................2
®
Accessing Brother Support (Windows )................................................................4
Loading paper and print media............................................................................10
Paper settings......................................................................................................17
Tray Use in Copy mode.................................................................................18
Acceptable paper and other print media..............................................................20
Type and size of paper..................................................................................20
Handling and using special paper .................................................................22
How to send a fax................................................................................................27
vi
Receive modes....................................................................................................31
Using receive modes...........................................................................................33
Fax Only ........................................................................................................33
Fax/Tel...........................................................................................................33
Manual...........................................................................................................33
External TAD .................................................................................................33
Receive Mode settings ........................................................................................34
Ring Delay.....................................................................................................34
Easy Receive.................................................................................................35
How to use PC-FAX.............................................................................................36
Telephone line services.......................................................................................38
Voice Mail......................................................................................................38
Distinctive Ring..............................................................................................39
How to dial...........................................................................................................45
Manual dialing ...............................................................................................45
Speed dialing.................................................................................................45
Search ...........................................................................................................46
LDAP search ................................................................................................46
Storing numbers ..................................................................................................47
Storing a pause .............................................................................................47
Storing Speed Dial numbers..........................................................................51
vii
How to copy.........................................................................................................54
Stop copying..................................................................................................54
Copy settings.................................................................................................54
10
Printing data from a USB Flash memory drive or digital camera
Printing data directly from the USB Flash memory drive or digital camera
Scanning using the Scan button....................................................................64
Replacing the consumable items.........................................................................65
Cleaning the corona wire...............................................................................73
viii
Identifying your problem ......................................................................................81
Error and maintenance messages.......................................................................83
Telephone line interference / VoIP ..............................................................115
Checking the Serial Number........................................................................124
Reset functions............................................................................................124
How to reset the machine............................................................................125
On-screen programming....................................................................................126
Menu table...................................................................................................126
Menu and mode buttons....................................................................................126
Menu table.........................................................................................................127
Entering text ......................................................................................................167
General..............................................................................................................168
Document Size ..................................................................................................170
Print media.........................................................................................................171
Fax.....................................................................................................................172
Copy ..................................................................................................................173
Scanner .............................................................................................................174
Printer................................................................................................................175
Interfaces...........................................................................................................176
Direct Print feature.............................................................................................177
Computer requirements ....................................................................................178
Consumable items.............................................................................................180
ix
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on the Installer CD-ROM.
The Advanced User's Guide explains the following features and operations.
1
General Setup
6
Printing reports
IMPORTANT NOTE
Memory storage
Volume settings
Fax reports
Reports
7
Making copies
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD screen
Copy settings
A
Routine maintenance
Cleaning and checking the machine
Dial Prefix
Replacing periodic maintenance
parts
2
3
4
5
Security features
Packing and shipping the machine
Secure Function Lock 2.0
Setting Lock
B
Options
Restricting dialing
Options
Optional paper tray (LT-5400)
Memory board
Sending a fax
Additional sending options
Additional sending operations
Polling overview
C
D
Glossary
Index
Receiving a fax
Remote Fax Options
Additional receiving operations
Polling overview
Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
x
General information
1
1
1
Using the
documentation
Bold
Bold style identifies keys on the
machine's control panel or on
the computer screen.
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Symbols and conventions
used in the documentation
1
Follow all warnings and instructions marked
on the product.
The following symbols and conventions are
used throughout the documentation.
Note
Most of the illustrations in this User's
Guide show the MFC-8950DW.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-Fax and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide,
Software User's Guide and
d Click Documentation.
Network User's Guide that are on the
Installer CD-ROM.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
Viewing Documentation
1
®
Viewing Documentation (Macintosh)
1
Viewing Documentation (Windows )
1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides.
a Turn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b Double-click the Documentation icon.
c If the model name screen appears,
choose your model name and click
Next.
b If the model name screen appears, click
your model name.
d If the language screen appears, double-
click your language folder.
2
General information
e Double-click top.pdf. If the country
How to find Network setup instructions
screen appears, choose your country.
Your machine can be connected to a wireless
or wired network.
f After the list of User’s Guides appears,
1
choose the Guide you want to read.
Basic setup instructions uu Quick Setup
Guide
How to find Scanning instructions
1
If your wireless access point or router
supports Wi-Fi Protected Setup or AOSS™
uu Quick Setup Guide.
There are several ways you can scan
documents. You can find the instructions as
follows:
More information about network setup
uu Network User's Guide.
Software User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE How-to-
Guides
®
(Windows users)
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
3
Chapter 1
How to access Guides
for Advanced Features
Accessing Brother
Support (Windows )
®
1
1
You can view and download these Guides
from the Brother Solutions Center at:
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
CD-ROM.
Click Manuals on your model's page to
download the documentation.
Click Brother Support on the main menu.
Wi-Fi Direct™ Guide
1
The following screen will appear:
This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile device
supporting the Wi-Fi Direct™ standard.
Google Cloud Print Guide
1
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
To access our Web site
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
Mobile Print/Scan Guide for Brother
iPrint&Scan
1
This Guide provides useful information about
To access the USA Brother online
shopping mall
printing JPEG and PDF files from your
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
additional product and service
information, click Brother Mall.com.
1
PDF printing is not supported on Windows® Phone.
To access Canada’s Brother online
additional product and services
Web Connect Guide
1
information, click Shop Online (Canada).
This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
certain Web sites that provide these services.
To visit our web site for original/genuine
Brother supplies
Supplies Information.
4
General information
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click
Accessing Brother
Support (Macintosh)
1
1
Brother CreativeCenter.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installer CD-ROM.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Registration Page
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our Web site for original/genuine
Brother Supplies
Supplies Information.
5
Chapter 1
Control panel overview
1
2
1
01.01.2012 11:00 AM
01
0
COPY
Web
Copy
Fax
Scan
Menu
1
Home Key
4
Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
Press the illuminated blue Home key to return
to Ready mode.
This function transfers to the touchscreen
when you store quick dial numbers.
2
3
LCD
5
6
Stop/Exit
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Stops an operation or exits from a menu.
Start
Lets you start sending faxes or making copies.
Fax keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (pseudo/double-rings).
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
Quick Dials
Show One Touch dials on the Touchscreen.
6
General information
2
3
4
5
1
01.01.2012 11:00 AM
01
0
COPY
Web
Copy
Fax
Scan
Menu
6
7
7
Data
The Data LED (light emitting diode) will flash
depending on the machine’s status.
Machine Status
Ready Mode
Description
The machine is ready to
print, in Sleep mode, there
is no print data, or the
power switch is off.
Receiving Data The machine is either
receiving data from the
computer, processing data
in memory, or printing data.
Green (blinking)
Data Remaining Print data remains in the
in Memory
machine's memory.
Green
7
Chapter 1
6
7
Menu
LCD Touchscreen
1
Lets you access the main menu.
The LCD Touchscreen shows the current
machine status when the machine is idle.
Address Book
Lets you search for the number you want to fax,
dial, E-mail or I-Fax.
1
2
3
4 5
8
9
Security indicator
Shows machine's security status. Appears
when you turn on Secure Function Lock or
Setting Lock.
01
01.01.2012 11:00$0
COPY
Mode Buttons:
Copy
Fax
Scan
Web
Copy
Settinng Lock
Menu
Puts the machine in Copy mode.
Fax
9
10
8
7
6
Puts the machine in Fax mode.
Scan
01
Puts the machine in Scan mode.
01.01.2012 11:00AM
COPY
10 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press Stop/Exit to return to the
Ready screen.
Secure
Print
Direct
Print
Settinng Lock
Menu
11 Direct Print
12
11
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine. (See Printing
data directly from the USB Flash memory drive
1
2
Mode Indicator
Lets you see current mode of your machine.
Fax in memory
Shows how many received faxes are in the
memory.
Active only when you insert a USB flash
memory drive or digital camera in the
machine's USB direct interface.
3
4
Date and Time
Lets you see the date and time.
Web
12 Secure Print
Lets you connect the Brother machine to an
internet service. For details uu Web Connect
Guide.
Lets you access the secure print menu.
Active only when the machine has secure print
data.
5
Wireless Status
A four level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection
or Wi-Fi Direct™.
0
Max
If you see the
button at the top right on
the Touchscreen, you can easily configure the
wireless settings by pressing the button. For
more information uu Quick Setup Guide.
8
General information
e Press Dark.
Basic Operations
1
Menu > General Setup > LCD Settings
Backlight
To operate the Touchscreen use your finger
to press the Menuor mode button directly on
the LCD screen.
Light
Dark
Med
1
To display and access all the screen menus
or options in a setting, press a b or d c to
scroll through them.
f Press Stop/Exit.
Press
to return to the previous menu.
Important
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
LCD back light setting is changed from
Lightto Dark.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
Menu
General Setup
Fax
Printer
Print Reports
c Press a or b to display LCD Settings.
Press LCD Settings.
Menu
General Setup
Tray Setting
Volume
Ecology
Quiet Mode
Off
d Press Backlight.
Menu > General Setup
LCD Settings
Backlight
Light
Off
Dim Timer
9
Loading paper
2
2
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 2
Loading paper and
print media
2
2
a Pull the paper tray completely out of the
machine.
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray and the optional
lower tray
2
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
You can load up to 500 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2) . Paper can be
loaded up to the maximum paper mark
(
) on the right-hand side of the paper
tray. (For recommended paper to use,
1
1
Tray 2 is standard on MFC-8950DWT.
1
10
Loading paper
d Put paper in the tray and make sure:
The paper is below the maximum
Note
paper mark (
) (1).
Overfilling the paper tray will cause
paper jams.
2
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed correctly.
1
1
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal and Folio size paper are
not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
11
Chapter 2
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
Loading paper in the
multi-purpose tray (MP tray)
2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see
Printing on plain paper, thin paper,
recycled paper and bond paper from
the MP tray
2
a Open the MP tray and lower it gently.
1
12
Loading paper
b Pull out the MP tray support (1) and
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
unfold the flap (2).
2
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed correctly.
1
13
Chapter 2
b Open the MP tray and lower it gently.
Printing on thick paper, labels and
envelopes from the MP tray
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
c Pull out the MP tray support (1) and
unfold the flap (2).
2
1
14
Loading paper
d Put paper, labels or envelopes in the MP
tray. Make sure:
The number of envelopes in the MP
tray does not exceed 3.
The paper, labels or envelopes stay
under the maximum paper mark (1).
2
The side to be printed on must be
face up.
1
e Send the print data to the machine.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
f Close the back cover (face-up output
tray).
15
Chapter 2
Unscannable and unprintable areas
2
The figures below show maximum unscannable and unprintable areas. These areas may vary
depending on the paper size or settings in the application you are using.
Note
When using BR-Script3 emulation, the unprintable area around the edges of the paper is
0.16 in. (4.2 mm).
Usage
Document
Size
Top (1)
Left (2)
1
Bottom (3)
0.12 in. (3 mm)
Right (4)
Fax (Sending)
Letter
0.16 in. (4 mm)
2
4
A4
0.12 in. (3 mm)
(ADF)
0.04 in. (1 mm)
(Scanner Glass)
0.12 in. (3 mm)
3
Legal
Letter
A4
0.12 in. (3 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4.2 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.25 in. (6.35 mm)
0.24 in. (6.01 mm)
0.25 in. (6.35 mm)
*
Copy
*
a single copy
or a 1 in 1 copy
Legal
Letter
A4
Scan
Legal
Letter
A4
Print
Legal
16
Loading paper
d Do one of the following:
Paper settings
Paper Size and Type
Note
2
To set the paper type for the
MP Traypress a or b to display
MP Tray.
2
Press MP Tray
2
To set the paper type for Tray#1
press a or b to display Tray#1.
You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
Press Tray#1
To set the paper type for Tray#2
press a or b to display Tray#2.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
Press Tray#2 if you installed
Tray 2.
e Press d or c to display the paper size
options.
You can use the following sizes of paper for
printing copies: Letter, A4, Legal, Executive,
A5, A5 L, A6, B5, B6 and Folio and the
following sizes for printing faxes: Letter, A4,
Legal or Folio (8.5 in. × 13 in.).
Press Letter, A4, Legal,
Executive, A5, A5 L , A6 , B5, B6,
Folioor Any .
After you set the paper size setting, you can
set up the machine for the type of paper you
are using. This will give you the best print
quality.
f Press Thin, Plain, Thick, Thicker,
Recycled Paperor Label .
g Press Stop/Exit.
1
a Press Menu.
The Tray#2button will be selectable if Tray 2 is
installed.
b Press a or b to display
General Setup.
2
Anysize appears only when you choose the MP tray.
3
A5 Land A6size are not available for Tray#2.
Press General Setup.
4
You can choose Labelfor the MP Tray.
c Press a or b to display Tray Setting.
Press Tray Setting.
Note
If you choose Anyfor the MP Tray Paper
Size: You must choose MP Onlyfor the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
17
Chapter 2
Tray Use in Copy mode
2
Tray Use in Fax mode
2
You can change the priority tray that the
machine will use for printing copies.
Note
• You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
When you choose Tray#1 Only, MP Only
or Tray#2 Only , the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paperwill appear on the LCD. Insert
paper in the empty tray.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
You can change the default tray that the
machine will use for printing received faxes.
c Press a or b to display Tray Setting.
Press Tray Setting.
When you choose Tray#1 Only, MP Only
or Tray#2 Only , the machine pulls the
d Press a or b to display
Tray Use:Copy.
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
LCD. Insert the paper in the empty tray.
Press Tray Use:Copy.
e Press Tray#1 Only, Tray#2 Only ,
When you choose T1>T2 >MP, the machine
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
MP Only, MP>T1>T2 or T1>T2 >MP.
f Press Stop/Exit.
When you choose MP>T1>T2 , the machine
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
1
The Tray#2 Onlyand T2appear only if Tray 2 is
installed.
Note
a Press Menu.
• When loading the documents in the ADF
and MP>T1>T2or T1>T2>MPis selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
d Press a or b to display Tray Use:Fax.
Press Tray Use:Fax.
e Press Tray#1 Only, Tray#2 Only ,
MP Only, MP>T1>T2 or T1>T2 >MP.
f Press Stop/Exit.
1
The Tray#2 Onlyand T2appear only if Tray 2 is
installed.
18
Loading paper
Tray Use in print mode
2
You can change the default tray the machine
will use for printing from your computer and
Direct Print.
2
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print.
Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only ,
MP Only, MP>T1>T2 or T1>T2 >MP.
f Press Stop/Exit.
1
The Tray#2 Onlyand T2appear only if Tray 2 is
installed.
19
Chapter 2
Recommended paper and
print media
Acceptable paper and
other print media
2
2
Print quality may vary according to the type of
paper you are using.
Paper Type
Item
Plain Paper
Xerox 4200DP 20 lb
Hammermill Laser Print
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels or envelopes.
2
(24 lb=90 g/m )
Recycled Paper No specific brand
recommended
For best results, follow the instructions below:
Labels
Avery laser labels white
#5160
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
Envelopes
No specific brand
recommended
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
Type and size of paper
2
Avoid touching the printed surface of the
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
The names for the paper trays in the
printer driver and this Guide are as
follows:
Use labels that are designed for use in
2
laser machines.
Tray and optional unit
Standard Paper Tray
Multi-purpose Tray
Name
Tray 1
MP Tray
Optional Lower Tray
Tray 2
1
Tray 2 is standard on MFC-8950DWT.
20
Loading paper
Paper capacity of the paper trays
2
Paper size
Paper types
No. of sheets
up to 500 20 lb (80 g/m )
2
Standard Paper Tray
(Tray 1)
Letter, A4, Legal, B5,
Executive, A5,
Plain paper, Thin paper,
Recycled paper
A5 (Long Edge), A6, B6,
2
Folio
Multi-purpose Tray
(MP Tray)
Width: 3 to 8.5 in. (76.2 Plain paper, Thin paper, 50 sheets
2
to 215.9 mm)
Thick paper,
Thicker paper,
Bond paper,
20 lb (80 g/m )
Length: 5 to 14 in. (127
to 355.6 mm)
3 Envelopes
Recycled paper,
Envelopes, Labels
2
Optional Lower Tray
Letter, A4, Legal, B5,
Executive, A5, B6,
Plain paper, Thin paper,
Recycled paper
up to 500 20 lb (80 g/m )
(Tray 2)
Folio
1
2
Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm)
Tray 2 is standard on MFC-8950DWT.
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
2
Basis weight
20-24 lb (75-90 g/m )
80-110 μm
Thickness
Roughness
Stiffness
Higher than 20 sec.
3
90-150 cm /100
Grain direction
Volume resistivity
Long grain
9
11
10e -10e ohm
9
12
Surface resistivity
10e -10e ohm-cm
CaCO (Neutral)
Filler
3
Ash content
Brightness
Opacity
Below 23 wt%
Higher than 80%
Higher than 85%
Use paper made for plain paper copying.
2
Use paper that is 20 to 24 lb (75 to 90 g/m ).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
21
Chapter 2
Types of paper to avoid
Important
2
Handling and using special
paper
2
Some types of paper may not perform well
or may cause damage to your machine.
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
1
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
1
A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 °F (200 °C).
• that is coated or has a chemical finish
• that is damaged, creased or folded
If you use bond paper, paper having a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
22
Loading paper
• with windows, holes, cut-outs or
perforations
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
• with glue on the surface as shown in
the figure below
2
• with double flaps as shown in the figure
below
Envelopes can only be fed through the MP
tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid
2
Important
DO NOT use envelopes:
• with sealing flaps that are not folded
down when purchased
• that are damaged, curled, wrinkled or
an unusual shape
• with each side folded as shown in the
figure below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• that were previously printed by a laser
machine
• that are pre-printed on the inside
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
23
Chapter 2
Labels
2
Types of labels to avoid
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Important
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
All labels used in this machine must be able
to withstand a temperature of 392 °F (200 °C)
for a period of 0.1 seconds.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
Labels can only be fed through the MP tray.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
24
Loading documents
3
3
How to load
documents
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
• It is easier to use the ADF if you are
loading a multiple page document.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
Using the automatic
document feeder (ADF)
3
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
2
(80 g/m ) paper and always fan the pages
1
2
before putting them in the ADF.
Document Sizes Supported
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
3
Width:
5.8 to 8.5 in. (147.3 to 215.9 mm)
2
Weight:
17 to 24 lb (64 to 90 g/m )
How to load documents
3
b Fan the pages well.
Important
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
c Stagger the pages of your document
face up top edge first, in the ADF until
the LCD display message changes and
you feel the top page touch the feed
rollers.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
25
Chapter 3
d Adjust the paper guides (1) to fit the
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
width of your document.
1
Note
To scan non-standard documents, see
Using the scanner glass
3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported
3
Length: Up to 14 in. (355.6 mm)
c Close the document cover.
Width:
Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
Important
If the document is a book or is thick do not
slam the cover or press on it.
How to load documents
Note
3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
26
Sending a fax
4
4
b Do one of the following to load your
How to send a fax
4
document:
Place the document face up in the
ADF. (See Using the automatic
The following steps show you how to send a
fax. To send multiple pages use the ADF.
a When you want to send a fax, or change
fax send or receive settings, press the
Faxbutton on the Touchscreen.
Load your document face down on
the scanner glass. (See Using the
4
c Set the scanner glass size, fax
resolution or contrast if you want to
change them.
Fax
The LCD shows:
Note
Fax
For the following advanced fax sending
operations and settings uu Advanced
User's Guide: Sending a fax
Fax
Duplex Fax
Resolution
Address Book
Off
Standard
• Duplex Fax(2-sided fax layout)
• Contrast
Fax
1
2
• Fax Resolution
• Broadcasting
• Real Time TX
• Overseas Mode
• Delayed Fax
1
2
Fax duplex (2–sided) receiving
indicator
Appears when duplex printing is set to
on for received faxes.
Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
• Batch TX
• Set New Default
• Factory Reset
• Coverpage Message
• Coverpage Setup
• Polled TX
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
Note
The default setting is Copy mode.
When using the ADF, you can not
change the scanner glass size setting.
27
Chapter 4
d Choose one of the options below:
f Press Start.
Faxing from the ADF
If you want to send a single-sided
The machine starts scanning the
If you want to send a 2-sided
document, choose the duplex
scanning format for your 2-sided
document.
document.
Faxing from the scanner glass
Press Duplex Faxand choose
DuplexScan : LongEdgeor
DuplexScan : ShortEdge.
If Real Time TXis On, the machine
will send the document without asking if
there are additional pages to scan.
If you press Start, the machine starts
Note
scanning the first page.
You can send 2-sided documents from the
ADF.
Do one of the following:
• To send a single page, press No
(or press Start again). The
machine starts sending the
document.
e Enter the fax number using the dial pad.
You can also enter the fax number in the
following ways.
• To send more than one page,
press Yesand place the next
page on the scanner glass. Press
Start. The machine starts
scanning the page. (Repeat this
step for each additional page.)
Press Address Book, the number
you want to dial, and Send a fax
on the Touchscreen.
Press Quick Dials on the control
panel and a One Touch button on the
Touchscreen.
(For details, see How to dial
Note
To cancel a fax in process, press
Stop/Exit.
28
Sending a fax
Faxing A4, Legal or Folio size
documents from the scanner
glass
Transmission Verification
Report
4
4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
When faxing A4, Legal or Folio size
documents, you will need to set the scan
glass size to A4or Legal/Folio; otherwise,
a portion of your faxes will be missing.
a Press Fax.
There are several settings available for the
Transmission Verification Report:
4
b Press d or c to display
Glass ScanSize.
On: Prints a report after every fax you
Press Glass ScanSize.
send.
c Press A4or Legal/Folio.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Note
You can save the setting you use most
often by setting it as the default.
(See Advanced User's Guide: Setting
your changes as the new default.)
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
Canceling a fax in process
4
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialing
or sending, the LCD will show
Cancel Job?.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
Press Yesto cancel the fax.
c Press a or b to display
Report Setting.
Press Report Setting.
d Press Transmission.
e Press On, On+Image, Offor
Off+Image.
f Press Stop/Exit.
29
Chapter 4
Note
• If you choose On+Imageor Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off.
(See Advanced User's Guide: Real Time
Transmission.)
• If the transmission is successful, OKwill
appear next to RESULTon the
Transmission Verification Report.
If the transmission is not successful, NG
will appear next to RESULT.
30
Receiving a fax
5
5
Receive modes
5
Note
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.
Choose the correct Receive Mode
5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TADas your receive mode.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Onlyas your receive mode. (See
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Telreceive mode is used when sharing the Brother machine and your telephone on the
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine if you choose the Fax/Telmode.
Do you expect to receive very few faxes?
Choose Manualas your receive mode. You control the telephone line and must answer every call
31
Chapter 5
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to display Initial Setup.
Press Initial Setup.
c Press a or b to display Receive Mode.
Press Receive Mode.
Note
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
d Press Fax Only, Fax/Tel, External TADor Manual.
e Press Stop/Exit.
The LCD will display the current receive mode in Fax mode.
32
Receiving a fax
Manual
5
Using receive modes
5
Manualmode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
Some receive modes answer automatically
(Fax Onlyand Fax/Tel). You may want to
change the Ring Delay before using these
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Start, and then press
Receiveto receive a fax. You can also use
the Easy Receive feature to receive faxes by
lifting a handset on the same line as the
machine.
Fax Only
5
Fax Onlymode will automatically answer
every call as a fax.
Fax/Tel
5
5
Fax/Telmode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
External TAD
5
External TADmode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(Also see F/T Ring Time (Fax/Tel mode only)
(For more information see Connecting an
33
Chapter 5
F/T Ring Time
(Fax/Tel mode only)
Receive Mode settings
5
5
Ring Delay
5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Onlyand Fax/Telmodes.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4. (See Using external
a Press Menu.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
a Press Menu.
d Press a or b to display Ring Delay.
Press Ring Delay.
b Press a or b to display Fax.
Press Fax.
e Press 0, 1, 2, 3or 4for how many times
you want the line to ring before the
machine answers.
c Press a or b to display
Setup Receive.
Press Setup Receive.
f Press Stop/Exit.
d Press a or b to display
F/T Ring Time.
Note
Press F/T Ring Time.
If you choose 0, the machine will answer
immediately and the line will not ring at all.
e Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
f Press Stop/Exit.
34
Receiving a fax
Easy Receive
5
If Easy Receive is On:
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receivingon the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Start, and then press Receiveto
receive the Fax.
5
If you answered at an extension telephone
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Easy Receive.
Press Easy Receive.
e Press On(or Off).
f Press Stop/Exit.
35
Using PC-FAX
6
6
f The LCD shows a reminder to start the
PC-FAX Receiving program on your
computer. If you have started the
How to use PC-FAX
6
PC-FAX Receiving program, press OK.
If you have not started the PC-FAX
Receiving program, see uu Software
User's Guide: PC-FAX receiving.
PC-Fax Receive
(For Windows® only)
6
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
g Press a or b to display <USB>or your
computer name if the machine is
connected to a network.
Press <USB>or your computer name.
Press OK.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The number of received faxes
that are stored in the memory will appear on
the LCD.
h Press Backup Print:Onor
Backup Print:Off.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is transferred to your
PC.
When you start your PC and the PC-Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
For PC-Fax Receive to work you must have
the PC-FAX Receiving software running on
®
your PC. From the Windows Start menu,
select All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select Receive.
(XXXX is your model name.)
i Press Stop/Exit.
Note
• Before you can set up PC-Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on.
(See Software User's Guide: PC-FAX
receiving.)
If you choose Backup Print On, the machine
will also print the fax.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a PC.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
Forward/Page/Store.
• PC-Fax Receive is not supported in Mac
OS.
Press Forward/Page/Store.
e Press PC Fax Receive.
36
Using PC-FAX
PC-FAX Send
6
The Brother PC-FAX feature lets you use
your PC to send a document from an
application as a standard fax. You can send a
file created in any application on your PC as
a PC-FAX. You can even attach a cover
page.
For details uu Software User's Guide:
PC-FAX sending
How to send a PC-FAX:
6
Contact your application vendor if you need
more support.
a From your application select File, and
then Print.
6
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select the Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
d Enter the recipient's fax number using
your computer keyboard or by clicking
the numeric keypad of the
Brother PC-FAX user interface. You
can also select a stored number from
the Address Book.
e Click
when using your
computer keyboard or the numeric
keypad.
f Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
37
Telephone services and external
devices
7
7
Teen Ring, and SimpleBiz Fax & Alternate
Telephone line
services
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
7
Voice Mail
7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
OR
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
38
Telephone services and external devices
What does Brother’s ‘distinctive ring’
do?
Distinctive Ring
7
7
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term "Distinctive Ring," but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Note
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail?
7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other’s operations.
Note
7
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
• Please call your telephone company for
availability and rates.
What does your telephone company’s
‘Distinctive Ring’ do?
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions below to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
7
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
Note
Please call your telephone company for
availability and rates.
39
Chapter 7
Before you choose the ring pattern to
register
Registering the distinctive ring pattern
Very important!
7
7
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manualand you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
Ring
Rings
Pattern
1
short-short or long-
long
a Press Menu.
2
3
4
short-long-short
short-short-long
b Press a or b to display Fax.
Press Fax.
very long
(normal pattern)
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
Note
d Press Distinctive.
e Press Set.
• Ring Pattern #1 is often called Short-Short
and is the most commonly used.
• If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
f Press the stored ring pattern you want to
use.
Press OK.
(You will hear each pattern as you press
the four buttons. Make sure you choose
the pattern that the telephone company
gave you.)
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
g Press Stop/Exit.
Distinctive Ring is now set to On.
If you program the machine correctly, it
will recognize the registered ring pattern of
the ‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
40
Telephone services and external devices
Turning off distinctive ring
7
Connecting an external
TAD (telephone
a Press Menu.
b Press a or b to display Fax.
Press Fax.
answering device)
7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press Off.
f Press Stop/Exit.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
Note
If you do not want to receive faxes on your
Distinctive Ring number, you can turn off
Distinctive Ring. The machine will stay in
Manualreceive mode so you will need to
set the Receive Mode again. (See Choose
7
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on the
machine.
1
1
2
1
2
TAD
Protective Cap
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
41
Chapter 7
Connections
7
Recording an outgoing
message (OGM)
7
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work correctly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
b Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
Note
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d Record the outgoing message on your
external TAD.
e Set the TAD to answer calls.
Multi-line connections (PBX)
7
f Set the Receive Mode on your machine
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
42
Telephone services and external devices
Using external and extension
telephones
External and extension
telephones
7
7
Using extension telephones
7
Connecting an external or
extension telephone
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
Using an external telephone
(Connected to the EXT. jack of the
machine)
1
2
7
7
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Start and choosing
Receive.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
3
1
2
3
Extension telephone
External telephone
Protective Cap
If you answer a call and no one is on
the line:
When you are using an external telephone,
the LCD shows Telephone.
7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
43
Chapter 7
Changing the Remote Codes
7
Using a non-Brother cordless
external handset
The preset Fax Receive Code is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the
three-digit remote codes, for example ###
and 999.
7
If your non-Brother cordless telephone is
connected to the EXT. jack of the machine
cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
a Press Menu.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Using Remote Codes
7
Press Setup Receive.
d Press a or b to display Remote Codes.
Press Remote Codes.
Fax Receive Code
7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax Receive
Code l51. Wait for the chirping sounds then
replace the handset. (See Easy Receive
e Press On(or Off).
Fax Receive Code.
Press OK.
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Start and then
press Receive.
g Enter the new Telephone Answer Code.
Press OK.
h Press Stop/Exit.
Telephone Answer Code
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T ring
(pseudo/double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
44
Dialing and storing numbers
8
8
Speed dialing
8
How to dial
8
You can dial in any of the following ways.
a Press
(Address Book).
b Press the three-digit Speed Dial number
you want to call. You can also display
the Speed Dial numbers in alphabetical
Manual dialing
8
Use the dial pad to enter all the digits of the
telephone or fax number.
order by pressing the
the Touchscreen.
button on
c Press Send a faxor
Send a E-mail.
d Press Start.
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
8
One Touch dialing
8
a Press the Quick Dials key on the
control panel.
b Press the Quick Dials button that stores
the One Touch number you want to call.
4XLFNꢀ'LDOV
ELEANOR
GEORGE
To dial One Touch numbers 17 to 32,
17- 32
press the
button and then press
the Quick Dial button you want to call.
45
Chapter 8
Search
8
LDAP search
8
You can search alphabetically for names you
have stored in the One Touch and Speed Dial
memories. (See Storing One Touch Dial
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (See How to set up LDAP
uu Network User’s Guide)
a Press
b Press
(Address Book).
(Search) on the
Fax redial
8
If you are sending a fax manually and the line
is busy, press Hook and then Redial/Pause,
wait for the other fax machine to answer, and
then press Start to try again. If you want to
make a second call to the last number dialed,
you can save time by pressing Redial/Pause
and Start.
Touchscreen.
c Press the first few letters of the name on
the Touchscreen.
Press OK.
d Press a or b to scroll until you find the
name you are looking for.
Redial/Pause only works if you dialed from
the control panel.
Press the name you are looking for.
e Press Send a faxor
Send a E-mail.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
f Press Start.
Note
• If the LCD shows
Results cannot be found.. when
you enter the first few letters of the name,
it means that a name for the letter is not
stored.
• One Touch Dial number and Speed Dial
numbers stored without the name cannot
be retrieved by the Search function.
46
Dialing and storing numbers
Storing numbers
8
You can set up your machine to do the
following types of easy dialing: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and Speed
Dial number. When you dial a One Touch or
Speed Dial number, the LCD shows the
name, if you stored it, or the number. A scan
profile can also be stored along with the fax
number.
If you lose electrical power, the numbers
stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you can select
Standard, Fine, S.Fine or Photo for the Fax
option and Standard, Fine or Photo for IFAX.
Or, you can select Color 100 dpi, Color 200
dpi, Color 300 dpi, Color 600 dpi, Color Auto,
Gray 100 dpi, Gray 200 dpi, Gray 300 dpi,
Gray Auto, B&W 300 dpi, B&W 200 dpi, or
B&W 200x100 dpi if you selected one of the
E-Mail options.
8
Storing a pause
8
Press Pauseto insert a 3.5-second pause
between numbers. You can press Pauseas
many times as needed to increase the length
of the pause.
47
Chapter 8
One Touch and Speed Dial Storage Options
8
The following chart shows the selections for the settings for One Touch and Speed Dial numbers.
When you store numbers, the LCD instructs you to choose from the options shown in the following
steps.
Step 1
Step 2
Step 3
Select
Step 4
Step 5
Step 6
Enter One Enter
Enter Number Select Resolution
Select File type
Touch or
SpeedDial
Location
Name
Registration Type or E-mail
Address
One Touch Enter the Fax
or name you
Enter the Fax Standard, Fine,
-
-
Number
S.Fine, Photo
Speed Dial want to
store
IFAX
Enter the
Standard, Fine,
E-mail Address Photo
or
E-Mail B&W PDF
300 dpi, 200 dpi, PDF, PDF/A,
200 x 100 dpi
Secure PDF,
Signed PDF
Press OK
E-Mail B&W
TIFF
300 dpi, 200 dpi,
200 x 100 dpi
-
E-Mail Color
PDF
100 dpi, 200 dpi, PDF, PDF/A,
300 dpi, 600 dpi, Secure PDF,
Auto
Signed PDF
E-Mail Color
JPEG
100 dpi, 200 dpi,
300 dpi, 600 dpi,
Auto
-
E-Mail Color
XPS
100 dpi, 200 dpi,
300 dpi, 600 dpi,
Auto
-
E-Mail Gray
PDF
100 dpi, 200 dpi, PDF, PDF/A,
300 dpi, Auto
Secure PDF,
Signed PDF
E-Mail Gray
JPEG
100 dpi, 200 dpi,
300 dpi, Auto
-
E-Mail Gray
XPS
100 dpi, 200 dpi,
300 dpi, Auto
-
Note
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the
necessary information to be able to reproduce the document after long-term storage.
• Secure PDF is a PDF file format that has been password-protected.
• Signed PDF is a PDF file format that helps prevent data tampering and the impersonation of
an author by including a digital certificate within the document. If you choose Signed PDF, you
must install a certificate on your machine using Web Based Management.
Choose Signed PDF from Administrator in Web Based Management. (How to install a
certificate uu Network User's Guide)
48
Dialing and storing numbers
c Do one of the following:
Storing One Touch Dial
numbers
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. See Entering text
letters.
8
a Press the Quick Dials key on the
control panel.
b Press the Quick Dial button where you
want to store the One Touch number or
E-mail address.
Press OK.
Press OKto store the number or
E-mail address without a name.
4XLFNꢀ'LDOV
ELEANOR
d Press d or c to select
Fax,
GEORGE
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG,
E-Mail Gray XPS.
To select One Touch numbers 17 to 32,
17- 32
press
and then press the Quick
Dial button where you want to store the
One Touch number.
If a number or E-mail address is not
stored there, the LCD shows
Not Registered
Register Now?.
Press Yes.
Or, you can use the Touchscreen
8
e Enter the telephone, fax number (up to
20 characters each) or E-mail address
(up to 60 characters each). See
enter letters.
buttons by pressing
(Address
Book), Editand
Press OK.
Set One Touch Dial, and then
enter the number of the One Touch
button where you want to store the
number or E-mail address. Press OK.
Note
• If you selected an E-mail Registration
address, you can only use the E-mail
address when you are in Scan mode.
Note
If the Quick Dial button you choose is
already taken, the OKbutton on the
Touchscreen will not work. Choose a
different number.
• If you selected the IFAX Registration Type
you can only use the E-mail address when
you are in Fax mode.
49
Chapter 8
f To save a fax/scan resolution along with
the fax number/E-mail address, go to
the appropriate step as shown in the
following table.
j Select the resolution from 100 dpi,
200 dpi, 300 dpi, 600 dpior Auto.
If you chose E-Mail Color PDF,
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
Fax
Go to step
IFAX
k Select the resolution from 100 dpi,
200 dpi, 300 dpior Auto.
E-Mail B&W PDF
E-Mail B&W TIFF
E-Mail Color PDF
E-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
E-Mail Gray JPEG
E-Mail Gray XPS
If you chose E-Mail Gray PDF, go
If you chose E-Mail Gray JPEGor
l Select the PDF type from PDF, PDF/A,
Secure PDFor Signed PDFthat will
be used to send to your PC.
Note
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
If you choose Secure PDF, the machine
will ask you to enter a four-digit password
using numbers 0-9 before it starts
scanning.
m When the LCD displays your settings,
press OKto confirm.
• Details about the file format uu Software
User's Guide: Using the Scan key
n Press Stop/Exit.
g Select the resolution from Standard,
Fine, S.Fineor Photoand go to
h Select the resolution from Standard,
i Select the resolution from 300 dpi,
200 dpior 200 x 100 dpi.
If you chose E-Mail B&W PDF, go
If you chose E-Mail B&W TIFF, go
50
Dialing and storing numbers
f Enter the telephone, fax number (up to
20 characters each) or E-mail address
(up to 60 characters each). See
enter letters.
Storing Speed Dial numbers
8
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys (for
Press OK.
example: press
(Address Book), the
number you want to call and Send a fax).
The machine can store 300 Speed Dial
numbers (001-300).
Note
• If you selected an E-mail Registration
address, you can only use the E-mail
address when you are in Scan mode.
a Press
(Address Book).
b Press Edit.
• If you selected the IFAX Registration Type
you can only use the E-mail address when
you are in Fax mode.
c Press Set Speed Dial.
d Do one of the following:
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. See Entering text
letters.
g To save a fax/scan resolution along with
the fax number/E-mail address, go to
the appropriate step as shown in the
following table.
8
Press OK.
Option selected in step e
Fax
Go to step
Press OKto store the number or
E-mail address without a name.
IFAX
e Press d or c to select
Fax,
E-Mail B&W PDF
E-Mail B&W TIFF
E-Mail Color PDF
E-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
E-Mail Gray JPEG
E-Mail Gray XPS
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG,
E-Mail Gray XPS.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
• Details about the file format uu Software
User's Guide: Using the Scan key
51
Chapter 8
h Select the resolution from Standard,
Fine, S.Fineor Photoand go to
Changing or Deleting
One Touch and Speed Dial
numbers
8
i Select the resolution from Standard,
You can change or delete a One Touch or
Speed Dial number that has already been
stored.
j Select the resolution from 300 dpi,
200 dpior 200 x 100 dpi.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the LCD. You
cannot select the number to make changes or
to delete it unless you first cancel the
If you chose E-Mail B&W PDF, go
If you chose E-Mail B&W TIFF, go
scheduled job. (See Advanced User's Guide:
Checking and canceling waiting jobs.)
k Select the resolution from 100 dpi,
200 dpi, 300 dpi, 600 dpior Auto.
a Press
(Address Book).
If you chose E-Mail Color PDF,
b Press Edit.
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
c Do one of the following:
Press Changeto edit the name,
number or E-mail address and go to
l Select the resolution from 100 dpi,
200 dpi, 300 dpior Auto.
Press Deleteto delete all
information in a Speed Dial or One
Touch number.
If you chose E-Mail Gray PDF, go
If you chose E-Mail Gray JPEGor
Select the number you want to delete
by pressing it to display a red check
mark.
m Select the PDF type from PDF, PDF/A,
Secure PDFor Signed PDFthat will
be used to send to your PC.
Press OK.
When Erase This Data?
appears, press Yesto accept it.
Note
If you choose Secure PDF, the machine
will ask you to enter a four-digit password
using numbers 0-9 before it starts
scanning.
d Press a or b to display the number you
want to change.
Press the number you want to change.
n Enter a three-digit Speed Dial location
number (001-300).
Note
One Touch Dial numbers begin with l.
Speed Dial numbers begin with #.
Press OK.
o When the LCD displays your settings,
press OKto confirm.
e Press Name:
Number/Address:
Resolution:or
PDF Type:
p Press Stop/Exit.
52
Dialing and storing numbers
f Do one of the following:
If you chose Name:, enter the name
(up to 15 characters) by pressing the
buttons on the Touchscreen.
Press OK.
If you chose Number/Address:,
enter the new number (up to 20
digits) or E-mail address (up to 60
digits) by pressing the buttons on the
Touchscreen.
Press OK.
If you chose Resolution:, press
one of the available resolution
options displayed on the
Touchscreen.
If you chose PDF Type:, press one
of the available file type options
displayed on the Touchscreen.
Note
8
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press
. Re-enter the character.
The LCD will display your new setting.
g Do one of the following:
When you are finished making
changes, press OK.
To change more details, go to
h Press Stop/Exit.
53
Making copies
9
9
Copy settings
9
How to copy
9
Press Copyand then press d or c to choose
the setting you want.
The following steps show the basic copy
operation.
You can change the following copy settings:
(Basic User's Guide)
a When you want to make a copy, press
the Copybutton on the Touchscreen.
For details about changing the following
The LCD shows:
Favorite
Copy
Tray Setting(Paper Size and Type)
Tray Use:Copy
Enlarge/
Reduce
Duplex Copy
Off
Quality
Auto
100%
(Advanced User's Guide)
For details about changing the following
settings uu Advanced User's Guide: Copy
settings:
You can enter the number of copies
you want by pressing the +and -
buttons on the Touchscreen.
Quality
Enlarge/Reduce
Duplex Copy
Tray Use
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
Brightness
Contrast
Stack/Sort
Load your document face down on
the scanner glass. (See Using the
Page Layout
2in1(ID)(Page Layout)
Set New Default
Factory Reset
Favorite Settings
c Press Start.
Stop copying
9
To stop copying, press Stop/Exit.
54
Printing data from a USB Flash
memory drive or digital camera
supporting mass storage
10
10
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
Creating a PRN file for
direct printing
10
Note
The screens in this section may vary
depending on your application and
operating system.
You can use a USB Flash Memory Drive that
has the following specifications:
USB Class
USB Mass Storage Class
a From the menu bar of an application,
click File, then Print.
USB Mass Storage SCSI or SFF-8070i
Class
b Choose
Transfer protocol
Bulk transfer Only
Brother MFC-XXXX Printer (1) and
check the Print to file box (2).
Click Print.
FAT12/FAT16/FAT32
Format
Sector size
Encryption
Max. 4096 Byte
USB Flash MemoryDrive
does not secure itself.
1
1
NTFS format is not supported.
Note
2
• Some USB Flash memory drives may not
work with the machine.
10
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
55
Chapter 10
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
Note
• Make sure your digital camera is turned
on.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
10
• If an error occurs, the USB memory menu
will not appear on the LCD.
a Connect your USB Flash memory drive
• When the machine is in Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
flash memory drive to the USB direct
interface. Press the Touchscreen or any
key to wake up the machine. Press
Direct Printon the Touchscreen, the
LCD will show the USB memory menu.
or digital camera to the USB direct
interface (1) on the front of the machine.
The LCD will automatically show the
USB memory menu to confirm the
intended use of the USB Flash memory
drive or digital camera.
b Press Direct Print.
Note
1
If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print. (See Advanced
User's Guide: Switching Users.)
c Press a or b to choose the folder name
and file name you want to print.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Note
1
If you want to print an index of the files,
press Index Printon the
Touchscreen. Press Start to print the
data.
d Enter the number of copies you want by
pressing the +and -buttons on the
Touchscreen.
56
Printing data from a USB Flash memory drive or digital camera supporting mass storage
e Do one of the following:
Important
Press Print Settings. Go to
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
If you do not want to change the
current default settings, go to
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
f Press a or b to display an option setting
you want to change.
Press the option and change the setting.
Note
Changing the default settings
for direct print
• You can choose the following settings:
10
Paper Size
Paper Type
Multiple Page
Orientation
Duplex
You can change the default settings for Direct
Print.
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface on the front of the machine.
Collate
b Press Direct Printon the LCD.
c Press Default Settings.
Tray Use
Print Quality
PDF Option
d Press a or b to display the setting you
want to change.
• Depending on the file type, some of
these settings may not appear.
Press the setting.
10
e Press the new option you want. Repeat
to change.
g Do one of the following:
If you want to change other option
Note
If you do not want to change any
How to display all available options:
other options, press
and go to
When the LCD displays the d and c
buttons, press d or c to display all
available options.
h Press Start to print the data.
i Press Stop/Exit.
f Press Stop/Exit.
57
How to print from a computer
11
11
Printing a document
11
The machine can receive data from your
computer and print it. To print from a
computer, you must install the printer driver.
(See Software User's Guide: Printing for
®
Windows or Printing and Faxing for
Macintosh.)
a Install the Brother printer driver from the
Installer CD-ROM. (See Quick Setup
Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
d Choose the settings you want in the
Properties dialog box, and then click
OK.
Paper Size
Orientation
Copies
Media Type
Resolution
Print Settings
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
58
How to scan to a computer
12
12
Scanning a document as a PDF file using
ControlCenter4 (Windows )
®
12
(For Macintosh users uu Software User's Guide: Scanning)
Note
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
12
d Make sure the machine you want to use is selected from the Model pull-down list.
59
Chapter 12
e Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1
2
3
4
5
1 Confirm that PDF (*.pdf) is selected from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
60
How to scan to a computer
g Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
12
61
Chapter 12
Changing the Scan button settings
12
Before scanning
12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)
Configure the machine with a TCP/IP address if network scanning does not work.
®
(See Software User's Guide: Configuring Network Scanning (Windows ).)
Scan button settings
12
You can change your machine’s Scanbutton settings using ControlCenter4.
a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model pull-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
62
How to scan to a computer
e Choose the File tab. You can change the default settings.
1
2
3
4
5
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
12
63
Chapter 12
Scanning using the Scan button
12
b Press Scan.
c Press Scan to PC.
d Press File.
e (For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
f Do one of the following:
If you want to change the duplex setting, press Duplex Scan. Then press Off,
DuplexScan : LongEdgeor DuplexScan : ShortEdge.
g Press Start.
The machine starts the scanning process.
Note
The following scan modes are available.
Scan to:
• USB
®
• Network(Windows )
• FTP
• E-mail(Server)
• E-Mail(Scan to PC)
• Image(Scan to PC)
• OCR(Scan to PC)
• File(Scan to PC)
• Web Service (Web Services Scan)
1
Windows® users only. (Windows Vista® SP2 or later and Windows® 7)
(See Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or greater and
Windows® 7).)
64
Routine maintenance
A
A
Replacing the consumable items
A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Note
The drum unit and toner cartridge are two separate parts.
Toner cartridge
Order No. TN-720, TN-750, TN-780
TN-720, TN-750
Drum unit
Order No. DR-720
TN-780
LCD messages
Consumable item Approximate life How to replace
to get ready
Order No.
A
Toner Low
Toner cartridge
3,000 pages
8,000 pages
TN-720
TN-750
TN-780
Prepare New
Toner
Cartridge.
12,000 pages
1
2
3
4
5
Letter or A4 size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
65
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages
Consumable item Approximate life
to replace
How to replace
Order No.
Replace Toner
Toner cartridge
Drum unit
See page 67.
3,000 pages
8,000 pages
TN-720
TN-750
12,000 pages
30,000 pages
TN-780
Replace Parts
Drum Unit
See page 76.
DR-720
Drum Stop
1
2
3
4
5
6
7
Letter or A4 size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
1 page per job.
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
Note
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
66
Routine maintenance
Toner Low
A
Replacing the toner cartridge
A
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Tonermessage.
Order No. TN-720, TN-750, TN-780
The Standard toner cartridge can print
approximately 3,000 pages . The High Yield
Replace Toner
A
toner cartridge can print approximately 8,000
pages . The Super High Yield toner cartridge
When the LCD shows Replace Tonerthe
machine will stop printing until you replace
the toner cartridge.
can print approximately 12,000 pages .
Actual page count will vary depending on
your average type of document.
A new genuine Brother toner cartridge will
reset the Replace Toner mode.
When the toner cartridge is running low, the
LCD shows Toner Low.
The toner cartridge that comes supplied with
the machine will need to be replaced after
approximately 3,000 pages.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, please call
Brother Customer Service.
• If you print graphics, bold text, charts,
Web pages with borders, and other types
of printouts that consist of more than
simple text, the amount of toner used will
increase.
• We recommend that you clean the
machine when you replace the toner
cartridge. (See Advanced User's Guide:
Cleaning and checking the machine).
A
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
67
Replacing the toner cartridge
A
WARNING
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
b Press the front cover release button and
then open the front cover.
c Take out the drum unit and toner
cartridge assembly.
68
Routine maintenance
Important
WARNING
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
A
69
Important
Note
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
e Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
<Drum unit>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
70
Routine maintenance
f Pull off the protective cover.
Important
• Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
Important
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of third
party toner and/or cartridges in the Brother
machine may cause damage to the
machine and/or may result in
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
unsatisfactory print quality. In addition,
use of third party toner and/or cartridges
may trigger incorrect status messages,
cause the printer to stop prematurely or
otherwise malfunction. Our limited
warranty coverage does not apply to any
problem that is caused by the use of third
party toner and/or cartridges. To protect
your investment and obtain premium
performance from the Brother machine,
we strongly recommend the use of
Genuine Brother Supplies.
A
71
g Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the green
lock lever on the drum unit will lift
automatically.
h Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i Put the drum unit and toner cartridge
assembly back into the machine.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
72
Routine maintenance
j Close the front cover of the machine.
Cleaning the corona wire
A
Note
If you have print quality problems or the LCD
shows Drum Error, clean the corona wire
as follows:
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Waitmessage and
returns to Ready mode.
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
A
73
c Take out the drum unit and toner
Important
cartridge assembly.
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
74
Routine maintenance
d Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Replacing the drum unit
A
Order No. DR-720
A new drum unit can print approximately
30,000 Letter or A4 size single-sided pages.
Note
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
1
approximately 30,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
e Put the drum unit and toner cartridge
assembly back into the machine.
environment with adequate ventilation.
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a
non-Brother drum unit.
Drum Error
A
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
A
If you cleaned the corona wire and
Drum Errorwas not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
f Close the front cover of the machine.
75
Replace Parts
Drum Unit
Replacing the drum unit
Important
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
A
A
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a genuine Brother drum unit
be installed at this time.
wipe or wash it off with cold water at once.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
• Every time you replace the drum unit,
clean the inside of the machine.
(See Advanced User's Guide: Cleaning
and checking the machine).)
• Wait to unpack the new drum unit
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
Drum Stop
A
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
b Press the front cover release button and
then open the front cover.
76
Routine maintenance
c Take out the drum unit and toner
Important
cartridge assembly.
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
A
77
Important
WARNING
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
<Toner cartridge>
(See Product Safety Guide: To use the
product safely.)
<Drum unit>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
78
Routine maintenance
f Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Note
• Be sure to seal up the used drum unit
tightly in a suitable bag so that toner
powder does not spill out of the drum unit.
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
e Unpack the new drum unit.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
A
79
g Put the drum unit and toner cartridge
assembly back into the machine.
h Close the front cover of the machine.
Resetting the drum counter
A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps.
Important
Do not reset the drum counter when you
only replace the toner cartridge.
a Press Stop/Exit to interrupt the error
temporarily.
b Press Menu.
c Press a or b to display
Machine Info..
Press Machine Info..
d Press Reset Menu.
e Press Drum.
f The machine will display
Reset Drum?.
Press Yes.
g Press Stop/Exit.
80
Troubleshooting
B
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Identifying your problem
B
First, check the following:
The machine's power cord is connected correctly and the machine's power switch is turned on.
If the machine does not turn on after connecting the power cord, see Other difficulties
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
LCD Messages
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
Telephone and Fax problems:
B
Copying problems:
81
Scanning problems:
Software and Network problems:
82
Troubleshooting
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Error Message
Cause
Action
Access Denied
The function you want to use is Contact your administrator to check your
restricted by Secure Function
Lock 2.0.
Secure Function Lock Settings.
Access Error
The device is removed from
Press Stop/Exit. Reinsert the device and try to
the USB direct interface while print with Direct Print.
the data is processing.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Pull out the drum unit and toner cartridge
assembly, take out the toner cartridge, and put
it back into the drum unit again. Put the drum
unit and toner cartridge assembly back in the
machine.
Comm.Error
Poor telephone line quality
Send the fax again or connect the machine to
caused a communication error. another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Connection Fail
You tried to poll a fax machine Check the other fax machine’s polling setup.
that is not in Polled Waiting
mode.
Cooling Down
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its not blocked by something.
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while theLCD shows Cooling
Down, and Wait for a
while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
Wait for a while
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
B
Cover is Open.
The front cover is not
completely closed.
Close the front cover of the machine.
83
Error Message
Cause
Action
Cover is Open
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF cover is open while
loading a document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
DIMM Error
The DIMM is not installed
Turn off the machine and remove the
correctly.
DIMM.
The DIMM is broken.
(See Advanced User's Guide: Installing
extra memory.)
The DIMM does not meet
the required specifications. Confirm the DIMM meets the required
specifications.
(See Advanced User's Guide: Memory
board.)
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide: Installing
extra memory.)
Disconnected
Document Jam
The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
The document was not
document scanned from the
ADF was too long.
DR Mode in Use
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off.
Drum Error
The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit.
The toner cartridge is placed in Put the toner cartridge into the drum unit, and
the machine without the drum then re-install the drum unit and toner cartridge
unit.
assembly in the machine.
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit.
84
Troubleshooting
Error Message
Cause
Action
Duplex Disabled
The back of the machine is not Close the back cover of the machine.
closed completely.
Fuser Error
The temperature of the fuser
Turn the power switch off, wait a few seconds,
unit does not rise to a specified and then turn it on again. Leave the machine
temperature within the
specified time.
for 15 minutes with the power on.
The fuser unit is too hot.
Jam Duplex
Jam Inside
The paper is jammed in the
duplex tray or the fuser unit.
The toner cartridge is placed in Put the toner cartridge into the drum unit, and
the machine without the drum then re-install the drum unit and toner cartridge
unit.
assembly in the machine.
Jam MP
tray of the machine.
Jam Rear
The paper is jammed in the
back of the machine.
Jam Tray 1
The paper is jammed in the
paper tray of the machine.
Jam Tray 2
Limit Exceeded
The printing limit set by Secure Contact your administrator to check your
Function Lock 2.0 was
reached.
Secure Function Lock Settings.
Log Access Error
Manual Feed
The machine could not access Contact your administrator to check the Store
the print log file in the server.
Print Log to Network settings.
For detailed information uu Network User's
Guide: Store Print Log to Network
Manual was selected as the
Place paper in the MP tray. If the machine is in
paper source when there was Pause mode, press Start.
no paper in the MP tray.
No HUB Support
No Paper
A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
The machine is out of paper in Do one of the following:
the specified tray or all trays, or
paper is not correctly loaded in
the paper tray.
B
Refill paper in the paper tray shown on the
LCD. Make sure the paper guides are set to
the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
No Response/Busy
The number you dialed does
not answer or is busy.
Verify the number and try again.
85
Error Message
Cause
Action
No Toner
The toner cartridge or the drum Remove the drum unit and toner cartridge
unit and toner cartridge
assembly is not installed
correctly.
assembly, remove the toner cartridge from the
drum unit, and re-install the toner cartridge
back into the drum unit again. Re-install the
drum unit and toner cartridge assembly back in
the machine. If the problem continues, replace
the toner cartridge.
No Tray
The standard paper tray is not Re-install the standard paper tray.
installed or not installed
correctly.
Out of Memory
The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory.
(See Advanced User's Guide:Printing a fax
from the memory and Fax Storage.)
Add optional memory.
(See Advanced User's Guide: Memory
board.)
Print operation in process
Do one of the following:
Reduce the print resolution.
(See Software User's Guide: Printing (for
®
Windows ) or Printing and Faxing (for
Macintosh).)
Clear the faxes from the memory.
(See the above explanation.)
Add more memory.
(See Advanced User's Guide: Memory
board.)
86
Troubleshooting
Error Message
Cause
Action
Out of Memory
The machine’s memory is full. Press Stop/Exit and delete the previously
stored secure print data.
Secure Print Data
is full. Press
Stop Key and
delete the
previously stored
data.
Print Unable XX
The machine has a mechanical Do one of the following:
problem.
Turn the power switch off, wait a few
minutes, and then turn it on again.
If the problem continues, call Brother
Customer Service.
Protected Device
Rename the File
The protect switch of the USB Turn off the protect switch of the USB Flash
Flash memory drive is on.
memory drive.
There is already a file on the
Change the file name of the file on the USB
USB Flash memory drive with Flash memory drive or the file you are trying to
the same name as the file you save.
are trying to save.
Replace Parts
Drum Unit
It is time to replace the drum
unit.
Replace the drum unit.
The drum unit counter was not Reset the drum unit counter.
reset when a new drum was
installed.
Replace Parts
Fuser Unit
It is time to replace the fuser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
B
Replace Parts
Laser Unit
It is time to replace the laser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace Laser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
87
Error Message
Replace Parts
PF Kit 1
Cause
Action
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
PF Kit 2
To replace PF Kit call Brother Customer
Service at:
PF Kit MP
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
Replace Toner
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
Replace the toner cartridge.
While memory is available,
faxes will be stored in the
memory.
Scan Unable XX
The machine has a mechanical
problem.
Turn the power switch off, and then turn it
on again.
If the problem continues, call Brother
Customer Service.
Document is too long for
duplex scanning.
Press Stop/Exit. Use the suitable size of paper
for duplex scanning.
Size Error
The paper size defined in the
printer driver is not usable for
the tray you use.
Choose a paper size which is supported by the
tray shown on the LCD.
Size Error DX
The paper size defined in the
printer driver and the control
panel menu is not available for
automatic duplex printing.
Press Stop/Exit. Choose a paper size which is
supported by the duplex tray.
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
The paper in the tray is not
Load the correct size of paper in the tray and
for automatic duplex printing.
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
Size mismatch
Toner Low
The paper in the tray is not the Load the correct size of paper in the tray and
correct size.
set the size of paper to the tray. (See Paper
If the LCD shows Toner Low Order a new toner cartridge now so a
you can still print; however, the replacement toner cartridge will be available
machine is telling you that the when the LCD shows Replace Toner.
toner cartridge is near the end
of its life.
88
Troubleshooting
Error Message
Cause
Action
Too Many Files
There are too many files stored Reduce the number of files stored on the USB
on the USB Flash memory
drive.
Flash memory drive.
Unusable Device
A defective USB device or a
Unplug the device from the USB direct
high power consumption USB interface. Turn the machine off and then on
device has been connected to again.
the USB direct interface.
Remove the Device.
Turn the power off
and back on again.
Unusable Device
A USB device or USB Flash
Unplug the device from the USB direct
memory drive that is encrypted interface.
or not supported has been
(See the specifications for supported USB
connected to the USB direct
interface.
Flash memory drives in Printing data from a
Wrong Paper Size
The machine cannot find paper Load the paper in the paper tray shown on the
of the same size in another tray LCD.
when the paper tray in use has
run out of paper during a copy
operation.
B
89
Transferring faxes to your PC
B
Transferring your faxes or Fax
Journal report
You can transfer the faxes from your
machine’s memory to your PC.
B
If the LCD shows:
a Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-Fax Receiving on the PC.
Print Unable XX
Scan Unable XX
®
From the Windows Start menu, select
All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select
We recommend transferring your faxes to
another fax machine or to your PC. (See
Receive. (XXXX is your model name.)
b Make sure that you have set
PC Fax Receiveon the machine.
(See PC-Fax Receive
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
®
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
Note
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
c Do one of the following:
To transfer all faxes to your PC,
press Yes. You will be asked if you
want a backup print.
Transferring faxes to another fax
machine
To exit and leave the faxes in the
memory, press No.
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
d Press Stop/Exit.
Transferring the Fax Journal report to
another fax machine
B
a Press Menu.
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
b Press a or b to display Service.
Press Service.
c Press Data Transfer.
d Press Fax Transfer.
e Do one of the following:
a Press Menu.
b Press a or b to display Service.
Press Service.
If the LCD shows No Data, there
are no faxes left in the machine’s
memory. Press Stop/Exit.
c Press Data Transfer.
d Press Report Trans..
Enter the fax number to which faxes
e Enter the fax number to which the Fax
will be forwarded.
Journal report will be forwarded.
f Press Start.
f Press Start.
90
Troubleshooting
Document is jammed under
the document cover
Document Jams
B
B
Document is jammed in the
top of the ADF unit
a Take out any paper from the ADF that is
B
not jammed.
b Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
c Pull the jammed document out to the
right.
b Open the ADF cover.
c Pull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d Close the ADF cover.
e Press Stop/Exit.
d Close the document cover.
e Press Stop/Exit.
B
91
Removing small documents
jammed in the ADF
Document is jammed at the
output tray
B
B
a Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
c Close the document cover.
d Press Stop/Exit.
92
Troubleshooting
d When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
Paper Jams
B
Always remove all paper from the paper tray
and straighten the stack when you add new
paper. This helps prevent multiple sheets of
paper from feeding through the machine at
one time and prevents paper jams.
1
Paper is jammed in the MP tray
B
If the LCD shows Jam MP, follow these steps:
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
e Press Start to resume printing.
c Fan the paper stack, and then put it back
in the MP tray.
B
93
b Use both hands to slowly pull out the
Paper is jammed in paper tray 1
or tray 2
jammed paper.
B
If the LCD shows Jam Tray 1or
Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray 1:
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
c Make sure that the paper is below the
maximum paper mark (
) in the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots.
For Jam Tray 2:
d Put the paper tray firmly back in the
machine.
94
Troubleshooting
c Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
Paper is jammed at the back
of the machine
B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
B
95
Important
WARNING
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
96
Troubleshooting
d Open the back cover.
e Pull the green tabs at the left and right
hand sides toward you and fold down
the fuser cover (1).
1
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
f Using both hands, gently pull the
jammed paper out of the fuser unit.
B
97
g Close the fuser cover (1).
Paper is jammed inside the
machine
B
If the LCD shows Jam Inside, follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the
machine.
1
h Close the back cover.
i Put the drum unit and toner cartridge
assembly back into the machine.
j Close the front cover of the machine.
98
Troubleshooting
c Use both hands to slowly pull out the
e Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
jammed paper.
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
d Press the front cover release button and
then open the front cover.
B
99
Important
WARNING
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Note
The drum unit and toner cartridge are two
separate parts. Make sure both are
installed as an assembly. If the toner
cartridge is placed in the machine without
the drum unit, the messages
Drum Erroror Jam Insidemay be
displayed.
100
Troubleshooting
f Push down the green lock lever and take
the toner cartridge out of the drum unit.
Remove the jammed paper if there is
any inside the drum unit.
g Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever on the drum unit will lift
automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
B
101
h Put the drum unit and toner cartridge
Paper is jammed in the duplex
tray
assembly back into the machine.
B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the
machine.
i Close the front cover of the machine.
j Put the paper tray firmly back in the
machine.
Note
If you turn off the machine during Jam
Inside, the machine will print incomplete
data from your computer. Before you turn
on the machine, delete the print spool job
on your computer.
c Open the back cover.
102
Troubleshooting
f Pull the duplex tray completely out of the
WARNING
machine.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
g Pull the jammed paper out of the
machine or out of the duplex tray.
d Using both hands, gently pull the
jammed paper out of the back of the
machine.
B
e Close the back cover.
103
h Make sure that the jammed paper does
not remain under the machine from
static electricity.
i Put the duplex tray back into the
machine.
j Put the paper tray firmly back into the
machine.
104
Troubleshooting
If you are having difficulty with your machine
B
Important
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Printing difficulties
Difficulties
Suggestions
No printout.
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
Check that the machine is online:
(Windows® 7 and Windows Server® 2008 R2)
Click the
(Start) button and then Devices and Printers. Right-click
Brother MFC-XXXX Printer and click See what's printing. Click Printer in the
menu bar. Make sure that Use Printer Offline is unchecked.
(Windows Vista® and Windows Server® 2008)
Click the
(Start) button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
(Windows® XP and Windows Server® 2003)
Click the Start button and choose Printers and Faxes. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has Press Stop/Exit.
stopped printing.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
The headers or footers appear
when the document displays on the bottom margins in your document to allow for this.
There is an unprintable area on the top and bottom of the page. Adjust the top and
B
screen but they do not show up
when it is printed.
The machine prints unexpectedly
or it prints garbage.
Press Stop/Exit to cancel print jobs.
Check the settings in your application to make sure that it is set up to work with
your machine.
105
Printing difficulties (continued)
Difficulties
Suggestions
The machine prints the first couple Check the settings in your application to make sure that it is set up to work with
of pages correctly, then some
pages have text missing.
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
See Quick Setup Guide.
The machine does not print on both Check the paper size setting in the printer driver. You need to choose Letter, Legal
or Folio [16 to 28 lb (60 to 105 g/m2)].
sides of the paper even though the
printer driver setting is Duplex.
The machine does not change to
Direct Print mode when a USB
When the machine is in Deep Sleep mode, the machine does not wake up even if
you connect a USB flash memory drive to the USB direct interface. Press
flash memory drive is connected to Stop/Exit to wake up the machine.
the USB direct interface.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
Check that the back cover is firmly closed and the duplex tray is firmly installed.
Add optional memory.
See Advanced User's Guide: Installing extra memory.
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
Poor print quality
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up rollers.
See Advanced User's Guide: Cleaning the paper pick-up rollers.
The machine does not feed paper
from the MP tray.
Make sure that MP Tray is chosen in the printer driver.
Fan the paper well and put it back in the tray firmly.
106
Troubleshooting
Paper handling difficulties (continued)
Difficulties
Suggestions
The machine does not feed paper
from the MP Tray when using a
large stack of paper.
Fan the paper well and make sure the paper is under the maximum paper
mark (1). Stagger the pages and put them in the tray until you feel the top page
touch the feed rollers as shown in the illustration.
1
How do I print on envelopes?
You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Printing received faxes
Difficulties
Suggestions
Condensed print
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Horizontal streaks
Top and bottom sentences are
B
cut off
Missing lines
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
107
Printing received faxes (continued)
Difficulties
Suggestions
Received faxes appear as split or
blank pages.
Left and right margins are cut off or a single page is printed on two pages.
Turn on Auto Reduction.
See Advanced User's Guide: Printing a reduced incoming fax.
Telephone line or connections
Difficulties
Suggestions
Dialing does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change Tone/Pulsesetting.
See Quick Setup Guide.
Send a manual fax by pressing Hook and dialing the number. Wait to hear fax
receiving tones before pressing Start.
If there is no dial tone, connect a known working telephone and telephone line
cord to the jack. Then lift the external telephone's handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line
and/or wall jack.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup.
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
108
Troubleshooting
Receiving Faxes
Difficulties
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine.
If you have a dedicated fax line and want your Brother machine to
automatically answer all incoming faxes, you should select Fax Onlymode.
If your Brother machine shares a line with an external answering machine, you
should select the External TADmode. In External TADmode, your
Brother machine will automatically receive incoming faxes and voice callers
will be able to leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
If your Brother machine is on a line with the Distinctive Ring subscriber
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel
mode. In Fax/Telmode, your Brother machine will automatically receive
faxes and produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manualmode. In Manualmode, you must
answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax Onlyor Fax/Tel, reduce the ring delay to
1 ring.
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
B
If you received the test fax successfully, your machine is operating correctly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
109
Receiving Faxes (continued)
Difficulties
Suggestions
Cannot receive a fax.
If you are using a telephone answering machine (External TADmode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly.
(continued)
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
5
6
Set your answering machine to answer calls.
Set your Brother machine’s Receive Mode to External TAD.
Make sure your Brother machine's Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
Contact your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulties
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that you pressed Faxand the machine is in Fax mode.
Print the Transmission Verification Report and check for an error.
See Advanced User's Guide: Reports.
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
110
Troubleshooting
Sending faxes (continued)
Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
See Advanced User's Guide: Cleaning the scanner
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NGon the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (See Advanced User's Guide: Changing
Remote Fax Options.), print fax messages in memory (See Advanced User's
Guide: Printing a fax from the memory.) or cancel a delayed fax or polling job
(See Advanced User's Guide: Checking and canceling waiting jobs.). If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
Sent faxes are blank.
Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document should
be face down.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip.
See Advanced User's Guide: Cleaning the scanner
Handling incoming calls
Difficulties
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive
Code (the factory setting is l51). If you answered on the external telephone
(connected to the EXT. jack), press Start to receive the fax. When your machine
answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
B
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no custom
features is recommended.
111
Copying difficulties
Difficulties
Suggestions
Cannot make a copy.
Make sure that you pressed Copyand the machine is in Copy mode.
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and
also the white bar and white plastic above them.
See Advanced User's Guide: Cleaning the scanner.
Copies are blank.
Make sure you are loading the document correctly.
Scanning difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®)
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop, Scan Settings and click Select to choose the Brother TWAIN/WIA
driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source. In
starting to scan. (Macintosh)
PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver
See Software User's Guide: Scanning a document using the ICA driver (Mac OS
X 10.6.x or greater).
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
Network scanning does not work.
Cannot scan.
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties
Suggestions
(Windows® only)
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
112
Troubleshooting
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems.
See Network User's Guide.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration Report to see your current Network settings.
See Advanced User's Guide: Reports.
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
(Windows® and Macintosh)
The network scanning feature
does not work.
The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows® only)
The network PC-Fax Receive
feature does not work.
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
B
(Windows®)
The Brother software cannot be
installed.
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
113
Network difficulties (continued)
Difficulties
Suggestions
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report. Press Menu,
Print Reports, WLAN Reportand then press Start.
See Quick Setup Guide.
Other difficulties
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine's power cord directly into a different known working wall outlet and
turn on the machine.
(Windows®)
You need the following settings to print EPS data:
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
a
For Windows® 7 and Windows Server® 2008 R2:
Click the (Start) button and Devices and Printers.
For Windows Vista® and Windows Server® 2008:
Click the
(Start) button, Control Panel, Hardware and Sound, and
then Printers.
For Windows® XP and Windows Server® 2003:
Click the Start button, and select Printers and Faxes.
b
c
Right-click the Brother MFC-XXXX BR-Script3 icon and select
From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a PC with a USB interface, you cannot print EPS
data that includes binary. You can print the EPS data at the machine through a
network. For installing BR-Script3 printer driver through the network, visit the
1
For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if
necessary
114
Troubleshooting
Setting Dial Tone detection
B
Telephone line interference /
VoIP
B
Setting the Dial Tone to Detectionwill
shorten the Dial Tone detect pause.
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu.
b Press a or b to display
Initial Setup.
Press Initial Setup.
a Press Menu.
c Press a or b to display Dial Tone.
Press Dial Tone.
b Press a or b to display Fax.
Press Fax.
d Press Detectionor No Detection.
e Press Stop/Exit.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Compatibility.
e Press High, Normalor
Basic(for VoIP).
Basic(for VoIP)reduces the
modem speed to 9600 bps and turns
off ECM (error correction mode).
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normalsets the modem speed at
14400 bps.
Highsets the modem speed at
33600 bps.
B
f Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
115
Improving the print quality
B
If you have a print quality problem, print a test page first (Menu, Printer, Print Options,
Test Print). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections and try printing a different document. If the printout or test page
printed from the machine has a quality problem, check the following steps first. And then, if you
still have a print quality problem, check the chart below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
b Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print
quality
Recommendation
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to side
several times to spread the toner evenly inside the cartridge.
ABCDEFGH
abcdefghijk
If the LCD shows Replace Toner, put in a new toner cartridge.
A B C D
abcde
0 1 2 3 4
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault.
See Product Safety Guide: Choosing a location.
Faint
If the whole page is too light, Toner Savemay be turned on. Turn
off Toner Savein the machine's menu settings or
Toner Save Mode in the Printer Properties of the driver.
See Advanced User's Guide: Toner Save.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Clean the corona wire of the drum unit.
Put in a new toner cartridge.
Put in a new drum unit.
116
Troubleshooting
Examples of poor print
quality
Recommendation
Make sure that you use paper that meets our specifications.
ABCDEFGH
abcdefghijk
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading.
A B C D
abcde
0 1 2 3 4
See Product Safety Guide: Choosing a location.
Put in a new toner cartridge.
Gray background
Put in a new drum unit.
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause this problem.
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Tray Settingmenu.
®
See Software User's Guide: Printing (for Windows ).
Ghost
See Software User's Guide: Printing and Faxing (for Macintosh).
Choose Reduce Ghosting mode in the printer driver.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Put in a new drum unit.
Put in a new toner cartridge.
The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
B
117
Examples of poor print
quality
Recommendation
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem.
ABCDEFGH
abcdefghijk
Clean the corona wire of the drum unit.
A B C D
abcde
0 1 2 3 4
The drum unit may be damaged. Put in a new drum unit.
Toner specks
The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
Make sure that you use paper that meets our specifications.
Choose Thick Paper mode in the printer driver, choose Thickin
the machine’s Tray Settingmenu or use thinner paper than you
are currently using.
®
See Software User's Guide: Printing (for Windows ).
Hollow print
See Software User's Guide: Printing and Faxing (for Macintosh).
Check the machine’s environment. Conditions such as high humidity
can cause hollow print.
See Product Safety Guide: Choosing a location.
The drum unit may be damaged. Put in a new drum unit.
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a).
The drum unit may be damaged. Put in a new drum unit.
All black
118
Troubleshooting
Examples of poor print
quality
Recommendation
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
ABCDEFGH
abcdefghijk
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Tray Settingmenu.
A B C D
abcde
0 1 2 3 4
®
See Software User's Guide: Printing (for Windows ).
White lines across the page
See Software User's Guide: Printing and Faxing (for Macintosh).
The problem may disappear by itself. Print multiple blank pages to
clear this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit.
Clean the corona wire inside the drum unit.
.
ABCDEFGH
abcdefghijk
The drum unit may be damaged. Put in a new drum unit.
A B C D
abcde
0 1 2 3 4
Lines across the page
Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
See Product Safety Guide: Choosing a location.
If the problem is not solved after printing a few pages, put in a new
drum unit.
White lines, bands or ribbing
across the page
B
119
Examples of poor print
quality
Recommendation
Make 10-15 copies of a blank, white sheet of paper. If the problem is
not solved after printing the blank pages, the drum unit may have
foreign material, such as glue from a label, stuck on the drum. Clean
the drum unit.
See Advanced User's Guide: Cleaning the drum unit.
The drum unit may be damaged. Put in a new drum unit.
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
Black Spots at 3.7 in.
(94 mm) intervals
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit.
ABCDEFGH
abcdefghijk
See Advanced User's Guide: Cleaning the drum unit.
Make sure that you use paper that meets our specifications.
A B C D
abcde
0 1 2 3 4
Do not use paper that has clips or staples because they will scratch
the surface of the drum.
Black toner marks across the
page
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit.
120
Troubleshooting
Examples of poor print
quality
Recommendation
Clean the corona wire inside the drum unit by sliding the green tab.
ABCDEFGH
abcdefghijk
Make sure the green tab of the corona wire is at the home position
(a).
A B C D
abcde
0 1 2 3 4
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit.
The fuser unit may be contaminated.
Black lines down the page
Printed pages have toner
stains down the page
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
Make sure that foreign material such as a torn piece of paper, sticky
notes or dust is not inside the machine and around the drum unit and
toner cartridge.
ABCDEFGH
abcdefghijk
The toner cartridge may be damaged. Put in a new toner cartridge.
A B C D
abcde
0 1 2 3 4
The drum unit may be damaged. Put in a new drum unit.
White lines down the page
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
ABCDEFGH
abcdefghijk
Set the paper guides correctly.
A B C D
abcde
0 1 2 3 4
Image skewed
The paper tray may be too full.
Check the paper type and quality.
B
Check for loose objects such as torn paper inside the machine.
If the problem only occurs during duplex printing, check for torn
paper in the duplex tray, verify that the duplex tray is inserted
completely and verify that the back cover is closed completely.
121
Examples of poor print
quality
Recommendation
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
See Product Safety Guide: Choosing a location.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Curled or wavy
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Make sure that paper is loaded correctly.
Check the paper type and quality.
B DEFGH
abc efghijk
A C D
bcde
1 3 4
Turn over the stack of paper in the tray or rotate the paper 180° in
the input tray.
Wrinkles or creases
Make sure that envelopes are printed with the back cover (face-up
output tray) opened.
Check the envelope type and quality.
Make sure envelopes are fed only from the MP tray.
Choose Improve Toner Fixing mode in the printer driver.
Envelope Creases
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Poor fixing
122
Troubleshooting
Examples of poor print
quality
Recommendation
Choose Reduce Paper Curl mode in the printer driver.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Curled
B
123
Reset functions
B
Machine Information
B
The following reset functions are available:
Checking the Serial Number
B
1 Network
You can reset the internal print server
back to its default factory settings such as
You can see the machine’s Serial Number on
the LCD.
the password and IP address information.
a Press Menu.
2 Address & Fax
b Press a or b to display
Machine Info..
Address & Fax resets the following
settings:
Press Machine Info..
Address Book
c The LCD will show the machine’s Serial
(One Touch Dial/Speed Dial/Setup
Groups)
Number.
Programmed fax jobs in the memory
(Polled TX, Delayed Fax, Batch TX)
Station ID
d Press Stop/Exit.
(name and number)
Coverpage Msg
(comments)
Remote Fax Options
(Remote Access Code, Fax Storage,
Fax Forwarding, Paging, PC-Fax
Send, and PC-Fax Receive
®
(Windows only))
Report settings
(Transmission Verification Report/
Tel Index List/Fax Journal)
Setting Lock password
3 All Settings
You can reset all the machine's settings
back to the settings that were set at the
factory.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
Note
Unplug the interface cable before you
choose Networkor All Settings.
124
Troubleshooting
How to reset the machine
B
a Press Menu.
b Press a or b to display
Initial Setup.
Press Initial Setup.
c Press a or b to display Reset.
Press Reset.
d Press Network, Address & Faxor
All Settingsto choose the reset
function you want to use.
e Do one of the following;
To reset the settings, press Yesand
To exit without making changes,
f You will be asked to reset the machine.
Do one of the following;
To reset the machine press Yesfor 2
seconds. The machine will begin the
reset.
To exit without resetting the
g Press Stop/Exit.
Note
You can also reset the Network settings
by pressing Menu, Network,
Network Reset.
B
125
Menu and features
C
C
On-screen
programming
Menu and mode
buttons
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu buttons on the Touchscreen.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Access the main menu.
Menu
Access each mode and its
menu of temporary settings.
Copy
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Fax
Scan
Menu table
C
You can program your machine by using the
Menu table that begins on Menu table
selections and options.
Direct
Print
Secure
Print
Exit the menu or stop the
current operation.
126
Menu and features
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu
C
Level 1
Level 2
Level 3
Level 4
Options
Paper Size
A4
Descriptions
Page
General Setup Tray Setting MP Tray
—
Sets the size and
type of paperin paper
MP tray.
17
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Label
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
127
Level 1
General Setup Tray Setting Tray#1
(Continued) (Continued)
Level 2
Level 3
Level 4
Options
Descriptions
Page
—
Paper Size
Sets the size and
type of paper in paper
tray #1.
17
A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Paper Size
A4
Tray#2
—
Sets the size and
type of paper in paper
tray #2.
17
(This menu
onlyappearsif
you have
Letter*
Legal
Tray 2.)
Executive
A5
B5
B6
Folio
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
128
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
General Setup Tray Setting Tray Use:Copy
—
Tray#1 Only
Chooses the tray that
will be used for Copy
mode.
18
(Continued)
(Continued)
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appearonlyifyou
installed Tray 2.)
Tray Use:Fax
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Fax
mode.
18
MP>T1>T2
T1>T2>MP*
(Tray#2 and T2
appearonlyifyou
installed Tray 2.)
Tray Use:Print
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Print
mode.
19
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appearonlyifyou
installed Tray 2.)
Volume
Ring
—
—
—
Low
Adjusts the ring
volume.
See
.
Med*
High
Off
Low
Med*
Beeper
Speaker
Adjusts the beeper
volume.
High
Off
Low
Adjusts the speaker
volume.
Med*
High
Off
C
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
129
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
General Setup Ecology
Toner Save
—
On
Increases the page
yield of the toner
cartridge.
See
.
(Continued)
Off*
Sleep Time
—
Range varies
depending on
models.
Conserves power.
3 Mins*
Quiet Mode
—
—
—
On
Decreases printing
noise.
Off*
LCD Settings Backlight
Light*
You can adjust the
brightness of the
LCD backlight.
Med
Dark
Dim Timer
—
10 Secs
20 Secs
You can set how long
the LCD backlight
stays on after the last
key press.
30 Secs
Off*
Security
Function Lock Set Password
Lock OffOn
—
You can restrict
selected machine
operations for up to
25 restricted users
and for all other non-
authorized Public
users.
Setup ID
Setting Lock Set Password
—
Stops unauthorized
users from changing
the machine’s current
settings.
Lock OffOn
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
130
Menu and features
Menu
C
Level 1
Fax
Level 2
Level 3
Level 4
Options
Descriptions
Page
Setup Receive Ring Delay
—
0
1
2
3
Sets the number of
rings before the
machine answers in
Fax Only or Fax/Tel
mode.
34
4*
F/T Ring Time
—
20Secs*
Sets the length of the
pseudo/double-ring
time in Fax/Tel mode.
34
30Secs
40Secs
70Secs
On*
Easy Receive
Remote Codes
—
—
Receives fax
messages
automatically when
you answer a call and
hear fax tones.
35
44
Off
On* (l51, #51)
Allows you to answer
all calls at an
Off
extension telephone
and use codes to turn
the machine on or off.
You can personalize
these codes.
Auto Reduction
—
—
On*
Reduces the size of
incoming faxes.
See
.
Off
Forward/Page/Store
Fax Forward
Sets the machine to
forward fax
messages, to call
your pager or cell
phone, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
Paging
Fax Storage
PC Fax Receive
Off*
(Backup Print)
—
If you choose
Fax Forward or
PC-Fax Receive, you
can turn on the safety
feature Backup Print.
C
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
131
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Fax
Setup Receive Print Density
—
-2
Makes printouts
darker or lighter.
See
.
(Continued)
(Continued)
-1
0*
+1
+2
Fax Rx Stamp
—
On
Prints the received
time and date on the
top of the received
faxes.
Off*
Duplex
—
—
On
Prints received faxes
on both sides of the
paper.
Off*
Setup Send Batch TX
On
Combines delayed
faxes going to the
same fax number at
the same time of day
into one
Off*
transmission.
Coverpage Setting Print Sample
Coverpage Message
—
—
You can print a
sample of the fax
cover page.
Set up your own
comments for the fax
cover page.
Destination
—
Display*
Sets the machine to
display the
destination
Hidden
information on the
LCD screen during
fax sending.
Report Setting Transmission
—
—
On
Choose the initial
setup for the
Transmission
29
On+Image
Off*
Verification Report.
Off+Image
Every 50 Faxes
Journal Period
*
Sets the interval for
automatic printing of
the Fax Journal.
See
.
Every 6 Hours
Every 12 Hours
If you have chosen
Every 24 Hours other than Offand
Every 50 Faxes,
you can set the time
Every 2 Days
Every 7 Days
Off
for the chosen option.
If you have chosen
Every 7 Days, you
can also set the day
of the week.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
132
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Fax
Print Fax
—
—
—
Prints incoming faxes
stored in the
memory.
See
.
(Continued)
Remote Access
—
—
—
---l
Set your own code for
Remote Retrieval.
Dial Restrict. Dial Pad
Enter # twice You can set the
machine to restrict
dialing when using
On
Off*
the dial pad.
One Touch Dial
—
—
—
—
—
Enter # twice You can set the
machine to restrict
the dialing of
On
Off*
One Touch numbers.
Speed Dial
Enter # twice You can set the
machine to restrict
the dialing of Speed
On
Off*
Dial numbers.
LDAP Server
Enter # twice You can set the
machine to restrict
the dialing of LDAP
On
Off*
server numbers.
Remaining Jobs
—
—
Check which
scheduled jobs are in
the memory and
cancel chosen jobs.
Miscellaneous Compatibility
High*
Adjusts the
115
equalization for
transmission
Normal
Basic(for VoIP) difficulties.
VoIP service
providers offer fax
support using various
standards. If you
regularly experience
fax transmission
errors, choose
Basic(for VoIP).
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
133
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Fax
Miscellaneous Distinctive
—
Distinctive Ring
setting
Uses the telephone
company’s
39
(Continued)
(Continued)
Distinctive Ring
subscriber service to
register the ring
pattern with the
machine.
Set (On)
Off*
—
Ring Pattern
1
2
3
4
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
134
Menu and features
Menu
C
Level 1
Printer
Level 2
Level 3
Level 4
Options
Descriptions
Page
Emulation
—
—
Auto (EPSON)* Choose the
See
.
emulation mode.
Auto (IBM)
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
HP LaserJet
BR-Script 3
Print Options Internal Font
Configuration
—
—
Prints a list of the
machine’s internal
fonts.
—
Prints a list of the
machine’s printer
settings.
Test Print
—
—
—
Prints a test page.
Duplex
—
—
Long Edge
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
Short Edge
Off*
Auto Continue
—
On*
If this setting is
enabled the machine
will automatically
clear a paper size
error, and will use
anycompatiblepaper
from the other paper
trays.
Off
Reset Printer
—
—
Yes
No
Restores the printer
settings to the
original factory
default settings.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
135
Menu
C
Level 1
Level 2
Level 3
Level 4
—
Options
Descriptions
Page
Print Reports Transmission View on LCD
Print Report
—
—
You can view the
Transmission
Verification Report
for your last 200
outgoing faxes and
print the last report.
See
.
—
Tel Index List Numerical
Order
—
—
—
—
Lists names and
numbers stored in
the One Touch and
Speed Dial memory,
in numerical or
Alphabetical
Order
alphabetical order.
Fax Journal
—
—
—
Lists information
about your last 200
incoming and
outgoing faxes.
(TX means Transmit.
RX means Receive.)
User Settings
Network Config
—
—
—
—
—
—
Lists your settings.
Lists your Network
settings.
Drum Dot Print
—
—
—
—
—
—
Prints the drum dot
check sheet.
WLAN Report
Prints the result of
wireless LAN
connectivity
See
.
diagnosis.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
136
Menu and features
Menu
C
Level 1
Network
Level 2
Level 3
Level 4
Level 5
Options
Auto*
Static
RARP
Descriptions
Wired LAN TCP/IP
Boot Method
—
Chooses the BOOT
method that best
suits your needs.
BOOTP
DHCP
(IP Boot
Tries)
3*
Specifies the
number of attempts
the machine will try
to obtain an IP
[00000-32767]
address when the
Boot Methodis
set to any setting
except Static.
IP Address
Subnet Mask
Gateway
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name
BRNXXXXXXXXXXXX Enter the Node
name.
(Up to 32
characters)
WINS Config
WINS Server
—
—
Auto*
Chooses the WINS
configuration mode.
Static
Primary
Specifies the IP
address of the
primary or
secondary WINS
server.
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
C
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
137
Level 1
Level 2
Wired LAN TCP/IP
(Continued) (Continued)
Level 3
Level 4
Level 5
Options
Descriptions
DNS Server
—
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
Network
(Continued)
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
APIPA
IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or Disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
Off*
for more
information.
Ethernet
—
—
—
—
Auto*
Chooses the
Ethernet link mode.
100B-FD
100B-HD
10B-FD
10B-HD
Wired Status
Active 1000B-FD You can see the
current wired
Active 100B-FD
status.
Active 100B-HD
Active 10B-FD
Active 10B-HD
InActive
Wired OFF
MAC Address
Set to Default
—
—
—
—
—
Shows the MAC
address of the
machine.
Yes
No
Restore the wired
network setting to
factory default.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
138
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Wired LAN
Wired Enable
—
—
On*
Enable or Disable
the Wired LAN
manually.
Network
(Continued)
(Continued)
Off
WLAN
TCP/IP
Boot Method
—
Auto*
Static
RARP
Chooses the BOOT
method that best
suits your needs.
BOOTP
DHCP
(IP Boot
Tries)
—
3*
Specifies the
number of attempts
the machine will try
to obtain an IP
[00000-32767]
address when the
Boot Methodis
set to any setting
except Static.
IP Address
Subnet Mask
Gateway
—
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name
WINS Config
BRWXXXXXXXXXXXX Enter the Node
name.
(Up to 32
characters)
Auto*
Chooses the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
139
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
WLAN
TCP/IP
WINS Server
—
Primary
Specifies the IP
address of the
primary or
secondary WINS
server.
Network
(Continued)
(Continued)
(Continued)
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
DNS Server
—
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
APIPA
IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or Disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
Off*
for more
information.
Setup Wizard
WPS/AOSS
—
—
—
—
—
—
You can configure
your internal print
server.
You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
—
—
—
You can easily
configure your
wireless network
settings using WPS
with a PIN code.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
140
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
WLAN
WLAN Status Status
—
Active(11n)
You can see the
current wireless
network status.
Network
(Continued)
(Continued)
Active(11b)
Active(11g)
Wired LAN Active
WLAN Off
AOSS Active
Connection Fail
Signal
SSID
—
Signal:Strong You can see the
current wireless
network signal
Signal:Medium
Signal:Weak
Signal:None
—
strength.
—
—
You can see the
current SSID.
Comm. Mode
Ad-hoc
You can see the
current
Communication
Mode.
Infrastructure
None
MAC Address
Set to Default
—
—
—
—
Shows the MAC
address of the
machine.
—
Yes
No
Restore the
wireless network
settings to factory
default.
WLAN Enable
—
—
—
—
On
Enable or disable
the wireless LAN
manually.
Off*
Wi-Fi Direct Push Button
—
You can easily
configure your
Wi-Fi Direct™
network settings
using the one-
button push
method.
PIN Code
—
—
—
—
—
—
You can easily
configure your
Wi-Fi Direct™
network settings
using WPS with a
PIN code.
Manual
You can manually
configure your
C
Wi-Fi Direct™
network settings.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
141
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Wi-Fi Direct Group Owner
—
—
On
Sets your machine
as the Group
Owner.
Network
(Continued)
Off*
(Continued)
Device Info. Device Name
SSID
—
—
—
You can see the
device name of
your machine.
—
—
Shows SSID of
Group Owner.
When the machine
is not connected,
LCD shows Not
Connected.
IP Address
—
—
You can see the
current IP Address
of your machine.
Status Info. Status
G/O Active(**) You can see the
current Wi-Fi
Direct™ network
Client Active
Not Connected status.
Off
Wired LAN Active
**= the number
of devices
Signal
—
Signal:Strong You can see the
current Wi-Fi
Direct™ network
Signal:Medium
Signal:Weak
Signal:None
signal strength.
Whenyourmachine
acts as the Group
Owner, the LCD
always shows
Strong.
I/F Enable
E-mail/IFAX Mail Address
See Network User's Guide.
—
—
—
—
On
EnablesorDisables
the Wi-Fi Direct™
connection.
Off*
—
Enter the mail
address. (Up to 60
characters)
The factory settings are shown in Bold with an asterisk.
142
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
SMTP Server Name
(Up to 64
Options
Descriptions
E-mail/IFAX Setup Server SMTP
Enter the SMTP
server address.
Network
(Continued)
(Continued)
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
SMTP Port 25*
[00001-65535]
Enter the SMTP
port number.
Auth. for SMTP None*
Selectsthe Security
method for E-mail
notification.
SMTP-AUTH
POP bef. SMTP
SMTP SSL/TLS None*
You can send or
receive an E-mail
via an E-mail server
thatrequires secure
SSL/TLS
SSL
TLS
communication.
Verify SMTPCert. On
Verify the SMTP
Server Certificate
automatically.
Off*
POP3
POP3 Server Name
Enter the POP3
server address.
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
POP3 Port 110*
Enter the POP3
port number.
[00001-65535]
—
Mailbox Name
Mailbox Pwd
Enter the mail box
name. (Up to 60
characters)
—
Enter the password
to login to the POP3
server. (Up to 32
characters)
POP3 SSL/TLS None*
You can send or
receive an E-mail
via an E-mail server
thatrequires secure
SSL/TLS
SSL
TLS
C
communication.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
143
Level 1
Level 2
E-mail/IFAX Setup Server POP3
(Continued) (Continued) (Continued)
Level 3
Level 4
Level 5
Options
Descriptions
Verify POP3Cert. On
Verify the POP3
Server Certificate
automatically.
Network
(Continued)
Off*
On
APOP
Enables or disables
APOP.
Off*
On*
Setup Mail RX Auto Polling
—
Automatically
checks the POP3
server for new
messages.
Off
Poll Frequency 10*
Sets the interval for
checking for new
messages on the
POP3 server.
(When Auto [01-60] Min
Polling
is set to On.)
Header
—
All
Selects the
contents of the mail
header to be
printed.
Subject+From+To
None*
On*
Del Error Mail
Notification
—
—
Deletes error mails
automatically.
Off
On
Receives
notification
messages.
MDN
Off*
Setup Mail TX Sender Subject
—
—
Displays thesubject
that is attached to
the Internet Fax
data.
Size Limit
Notification
—
—
—
On
Limits the size of
E-mail documents.
Off*
On
Sends notification
messages.
Off*
Setup Relay Rly Broadcast
On
Relays a document
to another fax
machine.
Off*
Relay Domain
Relay Report
—
—
—
Registers the
Domain name.
On
Prints the Relay
Broadcast Report.
Off*
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
144
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Fax to Server
—
—
—
On
You can store a
prefix/suffix
Network
(Continued)
(Prefix/Suffix)
address in the
machine and can
send a document
from a fax server
system.
Off*
Network Reset
—
—
—
Yes
No
Restore all network
settings to the
factory defaults.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
145
Menu
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Machine Info. Serial No.
—
—
—
You can check the
serial number of your
machine.
124
Page Counter
—
—
Total
You can check the
number of total
pages the machine
has printed during its
life.
See
.
Fax/List
Copy
Print
—
Parts Life Drum
—
—
—
—
—
—
You can check the
percentage of a
machine part’s life
that remains
Fuser
—
Laser
—
available.
PF Kit MP
PF Kit 1
PF Kit 2
—
(PF Kit 2 appears
only if you installed
the optional LT-5400
paper tray.)
—
—
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
146
Menu and features
Menu
C
Level 1
Level 2
Level 3
Level 4
Options
Fax Only*
Fax/Tel
External TAD
Manual
Descriptions
Page
Initial Setup Receive Mode
—
—
Chooses the receive
mode that best suits
your needs.
31
Date&Time
Date&Time
—
—
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
See
.
Auto Daylight
On
Changes for Daylight
Saving Time
automatically.
See
See
.
Off*
Time Zone
—
—
UTCXXX:XX
Sets the time zone for
your country.
.
Station ID
—
Fax:
Tel:
Sets up your name
and fax number to
appear on each page
you fax.
Name:
Tone/Pulse
(in Canada)
Dial Tone
—
—
—
—
Tone*
Chooses the dialing
mode.
Pulse
Detection
No Detection*
You can shorten the
dial tone detect
pause.
115
See
Dial Prefix
—
—
On
Sets a prefix number
that will always be
added before the fax
number every time
you dial.
.
Off*
Reset
Network
—
—
—
Yes
No
Restores all network
settings to factory
default.
124
Address & Fax
All Settings
Yes
No
Restores all stored
phone numbers and
fax settings.
Yes
No
Restores all the
machine settings to
the factory default.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
C
147
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Initial Setup Local Language
—
—
(in USA)
Allows you to change
the LCD language for
your country.
See
.
(Continued)
English*
Español
(in Canada)
English*
Français
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
148
Menu and features
C
Copy
Level 1
Level 2
Level 3
Options 1
Options 2
Descriptions
Page
Quality
—
—
Auto*
—
You can choose the
Copy resolution for
your type of
See
.
Text
Photo
document.
Graph
Enlarge/Reduce
—
—
100%*
—
—
Enlarge
104% EXE LTR You can choose the
enlargement ratio for
the next copy.
141% A5 A4
200%
Reduce
50%
You can choose the
reduction ratio for the
next copy.
70% A4 A5
78% LGL LTR
83% LGL A4
85% LTR EXE
91% Full Page
94% A4 LTR
97% LTR A4
—
Auto
You can set the
machine to calculate
the reduction ratio
that best fits the size
of paper. Autois
only available when
using the ADF.
Custom (25-400%)
—
—
You can enter an
enlargement or
reduction ratio.
Duplex Copy
—
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
2side2side
1side2side
LongEdgeFlip
2side1side
LongEdgeFlip
1side2side
ShortEdgeFlip
C
2side1side
ShortEdgeFlip
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
149
Level 1
Level 2
Level 3
Options 1
Options 2
Descriptions
Page
Tray Use
—
—
Tray#1 Only
—
Chooses the tray that
will be used for the
copy operation.
See
.
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appearonly if you
installed Tray 2.)
Brightness
—
—
—
Adjusts the
brightness for copies.
-2
-1
0
+1
+2
Contrast
—
—
—
Adjusts the contrast
for copies.
-2
-1
0
+1
+2
Stack/Sort
Page Layout
—
—
—
—
Stack*
—
—
You can choose to
stack or sort multiple
copies.
Sort
Off(1in1)*
2in1(P)
You can make N in 1
and 2 in 1 ID copies.
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
Quality
Set New Default
Factory Reset
—
—
—
—
—
—
You can save your
copy settings as the
default settings.
Brightness
Contrast
Yes
You can restore all
copy settings to the
factory settings.
No
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
150
Menu and features
Level 1
Level 2
Level 3
Options 1
Options 2
Descriptions
Page
Favorite Settings Store
Favorite:1 Rename
Favorite:2 Rename
Favorite:3 Rename
—
After you make
changes to the
following settings,
you can store them
as one of your
See
.
Favorite settings:
Quality
Enlarge/Reduce
Duplex Copy
Tray Use
Brightness
Contrast
Stack/Sort
Page Layout
Rename
Favorite:1 Rename
Favorite:2 Rename
Favorite:3 Rename
—
—
—
—
You can rename your
Favorite settings.
Favorite
—
—
Favorite:1
You can apply your
Favorite settings as
the default settings.
Favorite:2
Favorite:3
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
151
C
Fax
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Address Book Edit
Set One Touch Dial
—
—
Stores up to 32 One
Touch Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
49
Set Speed Dial
—
—
Stores up to 300
51
Speed Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
Setup Groups(One Touch)
Setup Groups(Speed Dial)
Change
—
—
—
—
—
—
—
—
—
Sets up to 20 Group
numbers for
Broadcasting.
See
.
Sets up to 20 Group
numbers for
Broadcasting.
You can change One
Touch and Speed
Dial numbers.
52
see
.
Delete
You can delete One
Touch and Speed
Dial numbers.
52
see
.
Duplex Fax
—
—
DuplexScan :
LongEdge
Sets the duplex
scanning format.
See
.
DuplexScan :
ShortEdge
Off*
Volume
—
—
—
—
—
—
—
—
Off
Adjusts the volume
level of the speaker.
(Appears after
pressing
Hook)
Low
Med*
High
Standard*
Fine
Fax Resolution
Sets the resolution
for outgoing faxes.
S.Fine
Photo
Auto*
Light
Dark
Contrast
—
Changes the
lightness or darkness
of faxes you send.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
152
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Glass ScanSize
—
—
—
A4
To fax an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
29
Letter*
Legal/Folio
Broadcasting Manual
Address Book
—
—
—
—
—
—
You can send the
same fax message to
more than one fax
number.
See
.
Delayed Fax
—
—
—
On
Sets the time of day
in 24 hour format that
delayed faxes will be
sent.
Off*
Real Time TX
Polled TX
—
—
—
—
—
—
On
Sends a fax without
using the memory.
Off*
On
Sets up your
machine with a
document to be
retrieved by another
fax machine.
Off*
Coverpage Setup
Polling RX
Overseas Mode
—
—
—
—
—
—
—
—
—
On
Automatically sends
a cover page you
have programmed.
Off*
On
Sets up your
machine to poll
another fax machine.
Off*
On
If you are having
difficulty sending
faxes overseas, set
this to On.
Off*
Set New Default
—
—
—
—
—
Fax Resolution You can save your
fax settings as the
default settings.
Contrast
Glass ScanSize
Real Time TX
Coverpg Setup
Factory Reset
—
Yes
No
You can restore all
fax settings to the
factory settings.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
153
C
Scan
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Scan to USB Quality
—
—
Color 100 dpi
*
You can choose the
scan resolution and
file format for your
See
.
Color 200 dpi
Color 300 dpi document.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
File Type
—
—
(If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
154
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Scan to USB Duplex Scan
—
—
DuplexScan :
LongEdge
Chooses the duplex
scanning format.
See
.
(Continued)
DuplexScan :
ShortEdge
Off*
File Name
—
—
—
—
—
Enter a file name for
the scanned data.
Glass ScanSize
A4
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
Letter*
Legal/Folio
File Size
—
—
—
—
Small
You can choose the
file size for color or
gray scale scanning.
Medium*
Large
Set New Default
Quality
You can save your
scan to USB settings
as the default
File Type
Glass ScanSize settings.
File Size
Factory Reset
—
—
—
Yes
No
You can restore all
scan to USB settings
to the factory
settings.
Scan to Network (Profile name)
Quality
Color 100 dpi
*
You can choose the
scan resolution and
file format for your
(Windows®)
Color 200 dpi
Color 300 dpi document.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
155
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Scan to Network (Profile name)
File Type
—
(If you chose a
Color or Gray
option in the
See
.
(Windows®)
(Continued)
Quality setting)
(Continued)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Duplex Scan
Glass ScanSize
File Size
—
—
—
DuplexScan :
LongEdge
Chooses the duplex
scanning format.
DuplexScan :
ShortEdge
Off*
A4
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
Letter*
Legal/Folio
Small
You can choose the
file size for color or
gray scale scanning.
Medium*
Large
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
156
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Scan to Network (Profile name)
File Name
—
BRNXXXXXXXXXXXX
*
You can choose
preset file names. If
you choose
<Manual>, you can
name the file as you
like.
See
.
(Windows®)
(Continued)
Estimate
Report
(Continued)
Order sheet
Contract sheet
Check
Receipt
<Manual>
Scan to FTP (Profile name)
Quality
—
Color 100 dpi
*
You can choose the
scan resolution and
file format for your
Color 200 dpi
Color 300 dpi document.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
File Type
—
(If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
157
Level 1
Scan to FTP (Profile name)
(Continued) (Continued)
Level 2
Level 3
Level 4
Options
Descriptions
Page
File Type
—
(If you chose a
B&W option in
the Quality
setting)
See
.
(Continued)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Duplex Scan
—
—
DuplexScan :
LongEdge
Chooses the duplex
scanning format.
DuplexScan :
ShortEdge
Off*
Glass ScanSize
A4
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
Letter*
Legal/Folio
File Size
File Name
—
—
Small
You can choose the
file size for color or
gray scale scanning.
Medium*
Large
BRNXXXXXXXXXXXX
*
You can choose
preset file names. If
you choose
<Manual>, you can
name the file as you
like.
Estimate
Report
Order sheet
Contract sheet
Check
Receipt
<Manual>
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
158
Menu and features
Level 1
Scan to E-mail Manual/
Address Book
Level 2
Level 3
Level 4
Options
Descriptions
Page
Quality
—
Color 100 dpi
*
You can choose the
scan resolution and
file format for your
See
.
Color 200 dpi
Color 300 dpi document.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
File Type
—
(If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Duplex Scan
—
DuplexScan :
LongEdge
Chooses the duplex
scanning format.
DuplexScan :
ShortEdge
Off*
C
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
159
Level 1
Scan to E-mail Manual/
(Continued) Address Book
(Continued)
Level 2
Level 3
Level 4
Options
Descriptions
Page
Glass ScanSize
—
A4
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
See
.
Letter*
Legal/Folio
File Size
—
Small
You can choose the
file size for color or
gray scale scanning.
Medium*
Large
—
Number of Destinations
—
—
You can add multiple
destination E-mail
addresses.
Set New Default
Quality
You can save your
scan to E-mail
settings as the
File Type
Glass ScanSize default settings.
File Size
Factory Reset
Duplex Scan
—
—
Yes
No
You can restore all
scan to E-mail
settings to the factory
settings.
Scan to PC E-Mail
DuplexScan :
LongEdge
You can scan a black
& white or a color
document into your
E-mail application.
DuplexScan :
ShortEdge
Off*
Setting Help
Duplex Scan
Setting Help
—
—
—
—
If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
Image
DuplexScan :
LongEdge
You can scan a color
picture into your
graphics application.
DuplexScan :
ShortEdge
Off*
—
If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
160
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Scan to PC OCR
Duplex Scan
—
DuplexScan :
LongEdge
You can have your
text document
converted to an
editable text file.
See
.
(Continued)
DuplexScan :
ShortEdge
Off*
Setting Help
Duplex Scan
Setting Help
—
—
—
—
—
—
If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
File
DuplexScan :
LongEdge
You can scan a black
& white or a color
document into your
computer.
DuplexScan :
ShortEdge
Off*
—
If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
Web Service Scan
—
You can scan data by
using web Service
protocol.
(Appears
when you
Scan for E-mail
—
—
—
—
—
—
—
—
—
—
—
—
install a Web
Service Scan,
which is
Displayed in
your
Scan for OCR
Scan for Fax
Scan for Print
computer's
Network
explorer.)
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
161
Other Functions
C
Direct
Print
Level 1
Level 2
Level 3
Level 4
Paper Size A4
Letter*
Options
Descriptions
Page
Direct Print (Select File)
Print Settings
Sets the paper size
when printing directly
from the USB flash
memory drive.
56
(No. of Prints
(001–999))
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Paper Type Thin
Sets the print media
type when printing
directly from the USB
flash memory drive.
56
Plain*
Thick
Thicker
Recycled Paper
Label
Multiple Page 1in1*
Sets the page layout
when printing
multiple pages
56
2in1
4in1
directly from the USB
Flash memory drive.
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Orientation Portrait*
Sets the page
56
56
orientation when
printing directly from
the USB Flash
memory drive.
Landscape
Duplex
Long Edge
Short Edge
Off*
Chooses the duplex
print format when
print directly from the
USB Flash memory
drive.
The factory settings are shown in Bold with an asterisk.
The Direct Printbutton on the LCD becomes active when a USB flash memory drive is connected
and Direct Printis selected in the USB memory menu.
162
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Direct Print (Select File)
Print Settings Collate
(No. of Prints
(001–999))
On*
Enables or disables
page collation when
printing directly from
the USB Flash
56
(Continued)
(Continued)
Off
(Continued)
memory drive.
Tray Use
Auto*
Chooses the tray
when printing directly
from the USB Flash
memory drive.
56
MP Only
Tray#1 Only
Tray#2 Only
(Tray#2 Only
appears only if
you installed
Tray 2.)
Print Quality Normal*
Fine
Sets the print quality
option when printing
directly from the USB
Flash memory drive.
56
56
PDF Option Document*
Sets the USB direct
print setting whether
to print comments
Document&Markup
Document&Stamps (Markup) or stamps
in the PDF file along
with the text.
Index Print
—
—
—
—
You can print a
thumbnail page.
56
57
Default Settings Paper Size
A4
Sets the default
paper size when
printing directly from
the USB flash
Letter*
Legal
Executive
A5
memory drive.
A5 L
A6
B5
B6
Folio
Thin
Paper Type
—
Sets the default
media type when
printing directly from
the USB flash
57
Plain*
Thick
Thicker
Recycled Paper
Label
memory drive.
C
The factory settings are shown in Bold with an asterisk.
The Direct Printbutton on the LCD becomes active when a USB flash memory drive is connected
and Direct Printis selected in the USB memory menu.
163
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Direct Print Default Settings Multiple Page
—
1in1*
Sets the default page
style when printing
multiple pages
57
(Continued)
(Continued)
2in1
4in1
directly from the USB
Flash memory drive.
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Portrait*
Orientation
Collate
—
—
—
—
Sets the default page
orientation when
printing directly from
the USB Flash
57
57
57
57
Landscape
memory drive.
On*
Enables or disables
default page collation
when printing directly
from the USB Flash
memory drive.
Off
Print Quality
PDF Option
Normal*
Sets the default print
quality option when
printing directly from
the USB Flash
Fine
memory drive.
Document*
Sets the default USB
direct print setting
whether to print
Document&Markup
Document&Stamps comments (Markup)
or stamps in the PDF
file along with the
text.
Index Print
—
Simple*
Sets the defaultindex
print option, simple
format or details.
57
Details
The factory settings are shown in Bold with an asterisk.
The Direct Printbutton on the LCD becomes active when a USB flash memory drive is connected
and Direct Printis selected in the USB memory menu.
164
Menu and features
C
Secure
Print
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Secure Print (Select User)
(SelectSecure Password:
Print Job)
Print
You can print data
saved in the memory
drive when you enter
your four-digit
See
.
Delete
password.
(The
Secure Print
button on the LCD
becomes active
when there is secure
data.)
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Address Book Edit
Set One Touch Dial
—
—
Stores up to 32 One
Touch Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
49
Set Speed Dial
—
—
Stores up to 300
51
Speed Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
Setup Groups
(One Touch)
—
—
—
—
—
—
—
—
Sets up to 20 Group
numbers for
Broadcasting.
See
.
Setup Groups
(Speed Dial)
Sets up to 20 Group
numbers for
Broadcasting.
Change
You can change One
Touch and Speed
Dial numbers.
52
see
.
Delete
You can delete One
Touch and Speed
Dial numbers.
52
see
.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
165
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
Quick Dials Edit
Set One Touch Dial
—
—
Stores up to 32 One
Touch Dial numbers.
49
Change
Delete
—
—
—
—
You can change One
Touch Dial numbers.
52
52
You can delete One
Touch Dial numbers.
The factory settings are shown in Bold with an asterisk.
166
Menu and features
Entering text
C
When you are setting certain menu selections, you may need to enter text into the machine.
Press repeatedly to choose between letters, numbers or special characters. Press
to
change between upper case and lower case, as needed when entering an E-mail address.
Inserting spaces
To enter a space, press the space key button or c.
Making corrections
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Then press . Enter the correct character. You can also
insert letters by moving the cursor and entering a character.
Note
• The characters available may differ depending on your country.
• The keyboard layout may differ depending on the function you are setting.
C
167
Specifications
D
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
Model
MFC-8950DW
MFC-8950DWT
Printer Type
Print Method
Memory Capacity
Laser
Electrophotographic Laser Printer
128 MB
Standard
Optional
1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB
LCD (liquid crystal display)
Wide Touchscreen 5 in. (126 mm) Color LCD
Power Source
110 - 120 V AC 50/60 Hz
Peak
Approx. 1200 W at 77 °F (25 °C)
Approx. 702 W at 77 °F (25 °C)
Approx. 350 W at 77 °F (25 °C)
Power Consumption
(Average)
Copying
Copying
(Quiet Mode
Ready
Approx. 9.8 W at 77 °F (25 °C)
Sleep
Approx. 6.8 W
(WLAN:On)
Deep Sleep
Approx. 1.6 W
Dimensions
18.8
(477)
23.9*
(607)
19.3
16.3
(491)
(415)
*: MFC-8950DWT
39.0 lb (17.7 kg)
Unit: in. (mm)
45.9 lb (20.8 kg)
Weights (with consumables)
1
2
Measured diagonally
USB connections to PC
168
Specifications
Model
MFC-8950DW
MFC-8950DWT
Noise Level Sound
Printing
Ready
LPAm = 59 dB (A)
LPAm = 37 dB (A)
LPAm = 54 dB (A)
Pressure
D
Printing
(Quiet Mode)
Sound Power Printing
Ready
LWAd = 6.63 B (A)
LWAd = 4.70 B (A)
LWAd = 6.4 B (A)
LWAd = 6.78 B (A)
LWAd = 4.58 B (A)
Printing
(Quiet Mode)
Temperature
Humidity
Operating
Storage
50 °F to 90.5 °F (10 to 32.5 °C)
32 °F to 104 °F (0 to 40 °C)
20 to 80% (without condensation)
10 to 90% (without condensation)
Up to 50 pages
Operating
Storage
ADF (automatic document feeder)
For best results we recommend:
Temperature: 68°F to 86°F (20 to 30 °C)
Humidity: 50% to 70%
2
Paper: 20 lb (80 g/m )
169
Document Size
D
Model
MFC-8950DW
MFC-8950DWT
Document Size
(Single-sided)
ADF Width
ADF Length
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 14.0 in. (147.3 to 355.6 mm)
Scanner Glass Width Max. 8.5 in. (215.9 mm)
Scanner Glass
Length
Max. 14.0 in. (355.6 mm)
Document Size
(2-sided (Duplex))
ADF Width
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 14.0 in. (147.3 to 355.6 mm)
ADF Length
170
Specifications
Print media
D
D
Model
MFC-8950DW
MFC-8950DWT
Paper Input Paper Tray
Paper Type
Paper Size
Plain Paper, Thin Paper, Recycled Paper
(Standard)
Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO),
A6, Executive, Legal, Folio
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
2
Maximum
Paper
Up to 500 sheets of 20 lb (80 g/m ) Plain Paper
Capacity
Multi-
purpose tray
(MP tray)
Paper Type
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick
Paper Size
Width: 3 to 8.5 in (76.2 to 215.9 mm)
Length: 5 to 14 in (127.0 to 355.6 mm)
2
Paper Weight
16 to 43 lb (60 to 163 g/m )
2
Maximum
Paper
Up to 50 sheets of 20 lb (80 g/m ) Plain Paper
Capacity
Paper Tray 2 Paper Type
Plain Paper, Thin Paper, Recycled Paper
(Optional)
Paper Size
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO), Executive, Legal,
Folio
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
2
Maximum
Paper
Up to 500 sheets of 20 lb (80 g/m ) Plain Paper
Capacity
2
Paper
Face-Down Output Tray
Up to 150 sheets of 20 lb (80 g/m ) Plain Paper (face-down
Output
delivery to the face-down output paper tray)
One sheet (face-up delivery to the face-up output tray)
Plain Paper, Thin Paper, Recycled Paper
Letter, Legal, Folio
Face-Up Output Tray
Duplex
Automatic
Duplex
Printing
Paper Type
Paper Size
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
1
2
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
Tray 2 is standard on MFC-8950DWT.
171
Fax
D
Model
MFC-8950DW
MFC-8950DWT
Compatibility
ITU-T Super Group 3
MH/MR/MMR/JBIG/JPEG
Coding System
Modem Speed
33,600 bps (with Automatic Fallback)
Yes
2-sided (Duplex) Print Receiving
Automatic 2-sided (Duplex) Sending
Scanning Width
Yes (from ADF)
Max. 8.19 in. (208 mm)
Max. 8.19 in. (208 mm)
8 bit/256 levels
Printing Width
Gray Scale
Resolution
Horizontal
Vertical
203 dot/in. (8 dot/mm)
Standard:
98 line/in. (3.85 line/mm)
Fine:
196 line/in. (7.7 line/mm)
Photo:
196 line/in. (7.7 line/mm)
Superfine:
392 line/in. (15.4 line/mm)
32
One Touch Dial
Speed Dial
300 stations
Groups
Up to 20
Broadcasting
Automatic Redial
Memory Transmission
382 stations
Yes, 1 time after 5 minutes
Up to 500 pages
Out of Paper Reception
Up to 500 pages
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
172
Specifications
Copy
D
D
Model
MFC-8950DW
MFC-8950DWT
Copy Width
Max. 8.27 in. (210 mm)
Yes (from ADF)
Automatic 2-sided (Duplex) Copy
Multiple Copies
Reduce/Enlarge
Resolution
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 1200 × 600 dpi
Less than 10.5 seconds at 73.4 °F (23 °C) / 115 V
First Copy Out Time
1
From Ready mode and standard tray
173
Scanner
D
Model
MFC-8950DW
MFC-8950DWT
Color / Mono
TWAIN Compliant
Yes / Yes
®
®
®
Yes (Windows XP / Windows Vista / Windows 7 / Mac
OS X 10.5.8, 10.6.x, 10.7.x )
®
®
®
WIA Compliant
Yes (Windows XP / Windows Vista / Windows 7)
Yes (Mac OS X 10.6.x, 10.7.x)
ICA Compliant
Color Depth
Resolution
48 bit internal / 24 bit external color
Up to 19200 × 19200 dpi (interpolated)
Up to 1200 × 1200 dpi (optical) (from Scanner Glass)
Up to 1200 × 600 dpi (optical) (from ADF)
Scanning Width
Max. 8.27 in. (210 mm)
Yes (from ADF)
256 levels
Automatic 2-sided (Duplex) Scanning
Gray Scale
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows®
(resolution up to 19200 × 19200 dpi can be chosen by using the scanner utility)
7
174
Specifications
Printer
D
D
Model
MFC-8950DW
MFC-8950DWT
Automatic 2-sided (Duplex) Print
Emulations
Yes
®
PCL6, BR-Script3 (PostScript 3™), IBM Proprinter XL,
Epson FX-850
Resolution
1200 dpi × 1200 dpi, HQ1200 (2400 dpi × 600 dpi) quality,
600 dpi × 600 dpi
Print Speed
(Duplex)
Up to 18 sides/minute (Up to 9 sheets/minute)
(Letter size)
Print Speed
Up to 42 pages/minute (Letter size)
Less than 8.5 seconds at 73.4 °F (23 °C) / 115 V
First Print Time
1
The print speed may vary depending on the type of document you print.
From Ready mode and standard tray
2
175
Interfaces
D
Model
USB
MFC-8950DW
MFC-8950DWT
Hi-Speed USB 2.0
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet
(2.0 meters) long.
Ethernet
10BASE-T / 100BASE-TX / 1000BASE-T
Use a straight-through Category 5e (or greater) Shielded Twisted-Pair (STP) cable.
IEEE 802.11b/g/n (Infrastructure mode)
Wireless LAN
IEEE 802.11b (Ad-hoc mode)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
3
4
Third party USB ports are not supported.
When you connect the machine to a Gigabit Ethernet Network, use the network devices complying with 1000BASE-T.
176
Specifications
Direct Print feature
D
D
Model
MFC-8950DW
MFC-8950DWT
Compatibility
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0.
Interface
USB direct interface
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
177
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum Recommended Hard Disk Space Supported Supported
Operating System
Version
Minimum Speed RAM
RAM
to install
PC
Software
Functions
PC
Interface
For
For
Drivers Applications
®
®
®
®
128 MB 256 MB 150 MB 500 MB Printing, USB,
Windows
Windows
Intel Pentium II
or equivalent
Operating XP
System
PC-Fax
,
10Base-T/
Scanning
Home
100Base-TX
(Ethernet),
1000Base-T
(Gigabit
®
Windows
XP
Professional 1 4
Ethernet),
Wireless
®
®
256 MB 512 MB
Windows
XP
64-bit(Intel 64 or
AMD64)
802.11 b/g/n
Professional supported CPU
x64
Edition
®
®
Windows
512 MB 1 GB
500 MB 1.2 GB
Intel Pentium 4
or equivalent
Vista
®
64-bit(Intel 64 or
AMD64)
supported CPU
®
®
®
1 GB
(32-bit)
2 GB
1 GB
(32-bit)
2 GB
650 MB
Windows
Intel Pentium 4
or equivalent
7
®
64-bit(Intel 64 or
AMD64)
(64-bit)
(64-bit)
supported CPU
178
Specifications
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum Recommended Hard Disk Space
Supported
PC
Software
Functions
Supported
PC
Operating System
Version
Minimum Speed RAM
RAM
to install
D
Interface
For
For
Drivers Applications
®
®
Windows
256 MB 512 MB 50 MB
N/A
Printing
10Base-T/
100Base-TX
(Ethernet),
1000Base-T
(Gigabit
Ethernet),
Wireless
802.11 b/g/n
Intel Pentium III
or equivalent
®
Server
2003
(print only
via
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2003 x64 supported CPU
Edition
(print only
via
network)
®
®
Windows
512 MB 2 GB
Intel Pentium 4
or equivalent
®
Server
®
2008
(print only
via
64-bit(Intel 64 or
AMD64)
supported CPU
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2008 R2
(print only
via
supported CPU
network)
®
Macintosh Mac OS X
Operating 10.5.8
System
512 MB 1 GB
80 MB
400 MB Printing, USB,
PowerPC
G4/G5
PC-Fax
10Base-T/
®
Send ,
100Base-TX
Intel Processor
Scanning
(Ethernet),
1000Base-T
(Gigabit
Ethernet),
Wireless
®
Mac OS X
10.6.x
1 GB
2 GB
2 GB
2 GB
Intel Processor
®
Mac OS X
10.7.x
Intel Processor
802.11 b/g/n
1
2
3
4
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third-party USB ports are not supported.
PC-Fax supports black and white only.
Nuance™ PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows
Vista® and Windows® 7.
All trademarks, brand and product names are property of their respective companies.
179
Consumable items
D
Model
MFC-8950DW
MFC-8950DWT
Order No.
Toner
Cartridge
Inbox
-
Approx. 3,000 pages Letter or A4 page
Standard
High Yield
TN-720
TN-750
TN-780
Approx. 3,000 pages Letter or A4 page
Approx. 8,000 pages Letter or A4 page
Super High
Yield
Approx. 12,000 pages Letter or A4 page
Approx. 30,000 pages Letter or A4 pages (1 page / job)
Drum Unit
DR-720
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum life is approximate and may vary by type of use.
180
Specifications
Network (LAN)
D
Note
D
For more information about the Network specifications, see the Network User's Guide.
Model
LAN
MFC-8950DW
MFC-8950DWT
You can connect your machine to a network for Network Printing, Network
®
Scanning, PC-Fax Send, PC-Fax Receive (Windows only) and Remote
Setup .
Also included is Brother BRAdmin Light
software.
Network Management
Protocols
IPv4
IPv6
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and
Server, LDAP Client, CIFS Client, TELNET Server, SNMPv1/v2c/v3,
HTTP/HTTPS server, TFTP client and server, ICMP, Web Services
(Print/Scan), SNTP Client
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, IPP/IPPS, FTP Client and Server, LDAP Client, CIFS
Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP
client and server, SMTP Client, ICMPv6, SNTP Client, Web Services
(Print/Scan)
Security
Protocols
Wired
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
Wireless
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wireless
Network
Setup
AOSS™
WPS
Yes
Yes
Support
Utility
1
2
(For Windows® users) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
3
(For Windows® users) If you require more advanced machine management, use the latest Brother BRAdmin
181
Index
E
A
D
ADF (automatic document feeder)
Answering machine (TAD)
Apple Macintosh
See Software User’s Guide.
Automatic
fax receive .............................................33
easy receive .......................................35
Data Ident-A-Call ..................................... 38
Dialing
specification ........................................ 177
choosing ring pattern ............................ 40
setting ring pattern ................................ 40
Document
B
Brother
accessories and supplies ........................ ii
FAQs (frequently asked questions) ..........i
Warranties
Drum unit
E
Notice-Disclaimer ................................ iii
Equalization ........................................... 115
Comm. Error ......................................... 83
Out of Memory ...................................... 86
Print Unable XX .................................... 87
C
Cleaning
Connecting
external TAD (answering machine) .......41
ControlCenter2 (for Macintosh)
See Software User’s Guide.
®
ControlCenter4 (for Windows )
See Software User’s Guide.
Cordless telephone (non-Brother) ............44
182
F
L
Fax codes
fax receive code ....................................44
telephone answer code .........................44
Fax, stand-alone
M
E
Machine information
easy receive .......................................35
ring delay, setting ...............................34
Fax/Tel mode
Macintosh
See Software User’s Guide.
Maintenance, routine
replacing
Manual
Mode, entering
easy receive ..........................................35
fax receive code ....................................44
telephone answer code .........................44
G
H
N
HELP
Menu Table .........................................127
Network
faxing
See Software User’s Guide.
printing
See Network User’s Guide.
scanning
See Software User’s Guide.
Nuance™ PaperPort™ 12SE
See Software User’s Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
I
Ident-A-Call ..............................................38
Ident-A-Ring .............................................38
J
Jacks
EXT
183
Speed Dial
speed dial
O
One touch
Out of Memory message ..........................86
R
P
Remote setup
See Software User’s Guide.
how to load ............................................10
tray capacity ..........................................21
PC-Fax
Replacing
Reports
Resolution
fax (standard, fine, superfine,
See Software User’s Guide.
Ring delay, setting ................................... 34
Personalized Ring ....................................38
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
specifications ......................................175
Printing
S
Scanner glass
Scanning
See Software User’s Guide.
See Software User’s Guide.
Serial number
Programming your machine ...................126
how to find ..............See inside front cover
Service centers ............................................i
SimpleBiz Fax & Alternate Number
Speed dial
Q
Quality
Group dial
One Touch dial
one touch dial
184
T
W
TAD (telephone answering device),
Windows
See Software User’s Guide.
Wireless Network
See Quick Setup Guide and Network
User’s Guide.
Telephone line
connections ...........................................42
difficulties ............................................108
interference .........................................115
Text, entering .........................................167
Toner cartridge
®
E
Troubleshooting .....................................105
error messages on LCD ........................83
if you are having difficulty
copy quality ......................................112
receiving faxes .................................109
sending faxes ...................................110
maintenance messages on LCD ...........83
V
185
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
|
Black Decker Linea Pro WP1500K User Manual
Carrier 48TJE User Manual
Creda NP100 75 772902 User Manual
Farallon Communications 5750 User Manual
Goodman Mfg Co LP Air Conditioner RS6300011 User Manual
Graco Baby Accessories PD212022B User Manual
Haier HWVR08XCK User Manual
Havis Shields Slide Out Trunk Tray 2006 2008 Chevrolet Impala C 3311 2 User Manual
Heat Controller Inc Air Conditioner REG 123A User Manual
HP Hewlett Packard Hewlett Packard All in One Printer CB867A User Manual