Image Hot Tub Imsw20701 Imsg20701 Imsb20701 User Manual

®
Model No. IMSW20701  
IMSG20701  
IMSB20701  
USER’S MANUAL  
Serial No.  
The serial number can be found in the  
location shown below. Write the serial  
number in the space above.  
Serial Number Decal  
(on the frame behind the access cover)  
QUESTIONS?  
PLEASE CALL DIRECT TO OUR  
TOLL-FREE CUSTOMER HOT  
LINE. The trained technicians  
on our customer hot line will  
provide immediate assistance,  
free of charge to you.  
CUSTOMER HOT LINE:  
1-877-897-7493  
Mon.–Fri., 6 a.m.–6 p.m. MST  
CAUTION  
Visit our website at  
Read all precautions and instruc-  
tions in this manual before  
using this equipment. Save this  
manual for future reference.  
new products, prizes,  
fitness tips, and much more!  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING:  
TO REDUCE THE RISK OF DROWNING, ELECTRIC SHOCK, OR SERIOUS  
INJURY, READ THE FOLLOWING IMPORTANT PRECAUTIONS BEFORE USING THE RENEW 207.  
READ AND FOLLOW ALL INSTRUCTIONS  
1. It is the responsibility of the owner to ensure  
that all users of the RENEW 207 are adequately  
informed of all precautions.  
9. Do not bring any object into the RENEW 207  
that could damage the spa shell.  
10. Never insert any object into any opening.  
2. Use the RENEW 207 only as described in this  
manual.  
11. Do not use breakable containers near or in  
the RENEW 207.  
3. The RENEW 207 is intended for home use  
only. Do not use the spa in a commercial,  
rental, or institutional setting.  
12. Do not sit on the spa cover or place objects  
on it; it is not designed to support weight.  
4. Use the RENEW 207 only on a level surface.  
Do not use the spa on carpet or other materi-  
als that could be damaged by moisture. Do  
not use the spa on rough or sharp surfaces  
such as gravel or wood chips.  
13. Remove any water or debris that may collect  
on the spa cover.  
14. Keep children and pets away from the  
RENEW 207 when it is not in use.  
5. The RENEW 207 will weigh approximately  
1,500 pounds when it is filled with water. Be  
sure that the location you select for the spa  
will support this weight, plus the weight of  
the occupants.  
15. Keep all chemicals away from children and  
pets.  
16. The pH and chemical balance of the water  
must be maintained as explained in this man-  
ual (see pages 11 and 14). Failure to do so  
may cause injury to users or damage to the  
spa, and will void the warranty.  
6. Inspect and tighten all parts regularly; replace  
any worn or missing parts immediately.  
7. DANGER—Risk of injury: Do not remove or  
alter the covers on the suction fittings. Never  
operate the RENEW 207 if the suction guard  
is missing or broken. If you need to replace a  
suction fitting, use only manufacturer-recom-  
mended parts. Keep hair and body away from  
the suction guard. Do not allow long hair to  
float freely in the water; long hair should be  
restrained with a bathing cap.  
17. Individuals with infections and open sores or  
wounds should not use the RENEW 207.  
Bacteria thrive in warm and hot water. Always  
keep the spa disinfected and maintain the  
proper chemical balance.  
18. Always shower before and after using the  
RENEW 207. This will remove any deodorant,  
perspiration, or body oils that could contami-  
nate the water. Showering after will remove  
any residual chemicals and any bacteria that  
may have been in the spa.  
8. IMPORTANT: Do not allow the RENEW 207 to  
be exposed to direct sunlight when it is  
empty. The surface of the spa shell can reach  
temperatures as high as 150° F in a matter of  
minutes if exposed to the sun while it is  
empty. These high temperatures can cause  
significant damage, such as blistering of the  
shell surface and warping of the spa shell.  
Any damage caused by sun exposure is not  
covered under warranty.  
19. DANGER—When connecting the power cord  
(see PLUGGING IN THE RENEW 207 on page  
10), plug the power cord directly into a  
grounded circuit capable of carrying 15 or  
more amps. No other appliance should be on  
the same circuit. Replace the power cord  
immediately if damaged.  
3
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20. Do not use an extension cord with the  
RENEW 207; this could damage the motor  
and will void the warranty.  
28. DANGER—To reduce the risk of drowning:  
• Never use the RENEW 207 alone;  
• Children should not use the spa unless they  
are supervised by an adult;  
21. DANGER—If you will be using the RENEW  
207 outside, do not bury the power cord.  
Keep the power cord away from lawn mow-  
ers, hedge trimmers, and other similar equip-  
ment.  
• Keep pets away from the spa at all times;  
• Always replace and lock the spa cover  
when the spa is not in use.  
29. WARNING—To reduce the risk of injury: The  
water temperature should never exceed 104°  
F (40°C). Temperatures between 100° F (38°C)  
and 104° F (40°C) are considered to be safe  
for healthy adults. However, if you plan to  
remain in the RENEW 207 for more than 10 to  
15 minutes, a lower temperature is recom-  
mended. Lower temperatures are also recom-  
mended for children. Children should not be  
allowed to swim under the surface in the spa.  
22. WARNING—The power cord is equipped with  
a Ground Fault Circuit Interrupter (GFCI),  
located at the end of the power cord. The  
GFCI must be tested before each use. To test  
the GFCI, press the “test” button while the  
RENEW 207 is running. The spa should shut  
off. Press the “reset” button. The spa should  
resume normal operation. If the spa contin-  
ues to run after the “test” button is pressed,  
the GFCI is damaged. Do not use the spa  
until the GFCI has been repaired or replaced  
by a qualified electrician.  
30. WARNING—To reduce the risk of injury:  
Always use an accurate thermometer to  
determine the water temperature before using  
the RENEW 207.  
23. Keep all electrical appliances such as radios,  
telephones, televisions, and lights at least  
five feet (1.52 meters) away from the water.  
31. WARNING—To reduce the risk of injury:  
Pregnant women should consult with their  
physician before using the RENEW 207.  
Pregnant women should not use the spa if  
the water temperature is above 100° F (38° C);  
the unborn child could be seriously harmed.  
This is especially important during the first  
90 days of the pregnancy.  
24. A wire connector is provided on the electron-  
ics of the RENEW 207 to connect a minimum  
No. 8 AWG (804 mm2) solid copper conductor  
between the spa and any metal equipment,  
electrical enclosure made of metal, metal  
water pipes, or conduit within five feet  
(1.52m) of the spa.  
32. DANGER—To reduce the risk of drowning:  
Prolonged immersion in the RENEW 207 may  
cause hyperthermia, a dangerous condition  
which occurs when the internal body temper-  
ature rises several degrees above the normal  
body temperature of 98.6° F. The symptoms  
of hyperthermia are nausea, dizziness,  
drowsiness, and fainting. Effects include: a  
lack of awareness, inability to perceive heat  
or danger, and a greater risk of drowning due  
to a loss of consciousness. Special note:  
Individuals suffering from hyperthermia may  
be unable to realize that they must exit the  
spa, and they also may be physically unable  
to do so.  
25. DANGER—Risk of electric shock: Do not set  
up the RENEW 207 within five feet of any  
metal objects or surfaces. As an alternative,  
you may use the spa within five feet of metal  
objects if each metal object is permanently  
connected to the wire connector on the pump  
motor of the spa by a minimum No. 8 AWG  
(804 mm2) solid copper conductor (see  
instruction 24).  
26. Do not operate the pump motor when the  
RENEW 207 is empty. The pump motor may  
be damaged if it is operated without water  
circulating.  
33. WARNING—To reduce the risk of drowning:  
Do not use the RENEW 207 if you are under  
the influence of alcohol or drugs. Heat from  
the water, in conjunction with alcohol or  
drugs can cause unconsciousness.  
27. DANGER—Risk of drowning: Exercise  
extreme caution to prevent unauthorized and  
unsupervised use of the RENEW 207 by chil-  
dren. Children must always be supervised.  
4
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34. WARNING—To reduce the risk of injury or  
drowning: Consult your physician about pos-  
sible side-effects of any medications you  
may be taking before using the RENEW 207.  
Heat from the water, in conjunction with some  
medications, may cause drowsiness and  
increase the risk of drowning. Others can  
effect blood pressure, heart rate, and circula-  
tion.  
of 35 or persons with pre-existing health  
problems, such as obesity, heart disease,  
high or low blood pressure, circulatory prob-  
lems, or diabetes to consult their physician  
before using the RENEW 207.  
38. WARNING—The spa jets produce a stream of  
water with relatively high pressure. Prolonged  
exposure of a localized area of the body may  
cause bruises to the skin.  
35. Do not use the RENEW 207 immediately after  
strenuous exercise.  
39. The included warning sign must be posted  
where all users of the IMAGE 207 can see  
and read it (see POSTING THE WARNING  
SIGN on page 10).  
36. If you feel pain or dizziness at any time while  
using the RENEW 207, discontinue use and  
contact a physician.  
40. WARNING DECAL PLACEMENT: Locate the  
decals shown below and familiarize yourself  
with the warnings on the decals.  
37. WARNING—To reduce the risk of injury: It is  
especially important for persons over the age  
WARNING:  
Read all instructions before using the RENEW 207. ICON assumes no respon-  
sibility for personal injury or property damage sustained by or through the use of this product.  
SAVE THESE INSTRUCTIONS  
5
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BEFORE YOU BEGIN  
Congratulations for selecting the new IMAGE®  
RENEW 207 massage spa. The RENEW 207 offers  
the features and quality of a traditional hot tub at an  
For your benefit, read this manual carefully before  
using the RENEW 207. If you have additional ques-  
tions, please call our Customer Service Department  
affordable price, providing the benefits of hydrotherapy toll-free at 1-877-897-7493, Monday through Friday,  
in the comfort and privacy of your home.  
6 a.m. until 6 p.m. Mountain Time (excluding holidays).  
To help us assist you, please mention the product  
model number and serial number when calling. The  
model number and serial number can be found on a  
Hydrotherapy is a proven method for soothing tired  
muscles after exercise or for relieving the stress of a  
busy life. The warm environment stimulates blood flow, decal attached to the frame inside the spa (see the  
which is essential to the healing process, and the  
powerful massage action eases tension and stress  
throughout the body. The RENEW 207 gives you the  
specialized treatment you need to feel your best.  
front cover of this manual).  
Before reading further, please familiarize yourself with  
the parts that are labeled in the drawing below.  
Spa Cover  
Cover Latch  
Filter  
Console  
Access Cover  
Spa Shell  
Ground Fault  
Circuit  
Interrupter  
(GFCI)  
Locking Buckle  
Wood Panels  
Power Cord  
6
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CHOOSING A LOCATION FOR THE RENEW 207  
There are many factors to consider when choosing a location to set up the RENEW 207. These factors vary  
depending on whether you plan to use the spa inside or outside. We have listed several factors you may wish to  
consider as you decide where you want to set up the spa.  
If you set up the RENEW 207 inside:  
If you set up the RENEW 207 outside:  
1. The RENEW 207 will increase the level of humidi-  
ty in your home. The location you choose should  
be well ventilated. You may need to install a venti-  
lation fan or use a dehumidifier.  
1. Check your local building codes concerning the  
use of outdoor spas.  
2. The location must be close to an electrical outlet.  
Do not use an extension cord with the RENEW  
207.  
2. The location must be close to an electrical outlet.  
Do not use an extension cord with the RENEW  
207.  
3. The RENEW 207 should be close to a source of  
water.  
3. The RENEW 207 should be close to a source of  
water.  
4. We recommend that you place the RENEW 207  
on a water- and stain-resistant, non-slip surface.  
Do not use the spa on rough or sharp surfaces  
such as gravel or wood chips.  
4. Do not use the RENEW 207 on carpet or other  
material that may be damaged by moisture. We  
recommend that you place the spa on a water-  
and stain-resistant, non-slip surface with a floor  
drain for any water that may splash from the spa.  
5. Be sure that the location you choose is stable. It  
must be able to support the weight of the RENEW  
207 when it is filled with water, plus the weight of  
the occupants. The spa weighs approximately  
1,500 pounds when filled with water.  
5. Be sure that the location you choose is stable. It  
must be able to support the weight of the RENEW  
207 when it is filled with water, plus the weight of  
the occupants. The spa weighs approximately  
1,500 pounds when filled with water.  
6. Consider environmental factors such as rain, wind,  
shade, sunlight, and so forth.  
6. Do not use the RENEW 207 above a finished liv-  
ing area, due to the risk of water damage.  
7. You should be able to monitor the use of the  
RENEW 207 from your home to prevent unautho-  
rized use by children. You may want to enclose  
the spa with a fence and self-latching gate to pre-  
vent unauthorized use.  
7. Be sure that there is room around the RENEW  
207 to permit servicing of the unit. The dimensions  
of the spa are: 3’ 7” W x 7’ 6” L x 2’ 5” H. You  
should allow for this size when choosing the loca-  
tion.  
8. Be sure that there is room around the RENEW  
207 to permit servicing of the spa. The dimensions  
of the spa are: 3’ 7” W x 7’ 6” L x 2’ 5” H. You  
should allow for this size when choosing the loca-  
tion.  
8. The RENEW 207 is not designed for in-floor  
installation. However, it is compatible with a deck  
system that is built flush with the top of the spa,  
provided you leave access to the motor for ser-  
vice.  
9. The RENEW 207 is not designed for in-ground  
installation. However, it is compatible with a deck  
system that is built flush with the top of the spa,  
provided you leave access to the motor for ser-  
vice.  
9. Be sure to note any other considerations, such as  
aesthetics or privacy concerns, that may affect the  
safety or enjoyment of using the RENEW 207.  
10. Be sure to note any other considerations, such as  
aesthetics or privacy concerns, that may affect the  
safety or enjoyment of using the RENEW 207.  
7
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SETUP AND ASSEMBLY  
Before beginning assembly, carefully read the  
following information and instructions:  
• Read each assembly step before you begin.  
• During assembly, make sure that all parts are  
turned as shown in the drawings.  
• Place all parts of the spa in a cleared area and  
remove the packing materials from the spa shell;  
do not dispose of the packing materials until  
assembly is completed.  
TOOLS REQUIRED (not included):  
• One Phillips screwdriver  
• Assembly requires two people.  
1. Before beginning assembly, make sure that you  
have read and understand the information in the  
box above and on the previous page.  
1
Console  
15  
Remove the four screws from the access cover on  
the console side of the spa. Remove the access  
cover by sliding it down and then pulling the bottom  
of it away from the spa. Be careful not to damage  
the Spa Shell (15).  
Screws  
Remove the Power Cord with the GFCI (9) from  
inside the spa.  
Screws  
Access  
Cover  
9
2. Close the valve knob on the drain hose. Tighten the  
two pump fittings.  
2
Refer to step 1 above. Re-attach the access cover  
with the for screws.  
Pump  
Fittings  
11  
Drain Hose  
Valve Knob  
3. Remove the warning decals (not shown) from the  
Spa Shell (15). Using a damp cloth, wipe the Spa  
Shell clean. Before filling the spa, make sure that  
it is in the desired position and that there is  
room to easily service the spa. Once the spa is  
filled, it will have to be drained before it can be  
moved.  
3
Fill to here  
15  
Using a garden hose or other clean water source,  
begin filling the spa. Do not use soft water. The  
spa may be filled with cold water; however, if warm  
or hot water is used, the spa will be ready for use  
sooner. Fill the spa until the water is at the level  
shown at the right. Do not overfill the spa.  
8
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4. Attach the nozzle of the included air pump to the  
valve on the Insulating Liner (4). Fill the Insulating  
Liner with air. Be careful not to overfill the  
Insulating Liner.  
4
4
Cutout  
Lay the Spa Cover (11) on the floor as shown. Set  
the Insulating Liner (4) inside the Spa Cover.  
Insert one of the four straps on the inside of the Spa  
Cover (11) through one of the loops on the Insulating  
Liner (4). Attach the latch on the strap to the buckle  
on the other end of the strap. Attach the other three  
straps on the inside of the Spa Cover to the  
Insulating Liner in the same way.  
Loops  
Loops  
Straps  
Place the Spa Cover (11) over the spa, making sure  
that the cutout in the Insulating Liner (4) is aligned  
with the Console (not shown).  
11  
5. Place the Spa Cover (13) over the spa. Make sure  
5
that the Spa Cover is centered.  
Strap  
Snap a Buckle (2) onto each of the eight latches on  
the Spa Cover (13).  
Latch  
1
Pull down one of the straps on the Spa Cover (13)  
and hold the Buckle (2) against the side of the spa.  
(Note: To position the Buckle correctly, have a sec-  
ond person hold the strap on the opposite side of the  
Spa Cover tight.) The Spa Cover must be tight. Do  
not place the Buckle over the grooves between  
the wood panels. Refer to the inset drawing.  
Remove the latch from the Buckle (2). Attach the  
Buckle to the wood panel with two Buckle Screws  
(1).  
2
13  
Attach the other seven Buckles (2) to the wood pan-  
els in the same way.  
Remove the Spa Cover (13) from the spa.  
2
Before using the spa, carefully read USING THE  
RENEW 207 beginning on page 10.  
6. Before using the spa, follow the instructions on page 10 to post the included warning sign. Do not allow the  
spa to be used before the warning sign is posted.  
9
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POSTING THE WARNING SIGN  
The included warning sign, shown below, must be posted on a wall or fence where it will be visible to all  
users of the RENEW 207. If the spa is moved, the sign must also be moved and reposted near the spa. If  
the sign becomes lost or illegible, call our toll-free Customer Hot Line at 1-877-897-7493 to obtain a free  
replacement sign. Post the sign as described above.  
USING THE RENEW 207  
The RENEW 207 is designed to seat two adults. The  
spa holds 150 gallons of water and offers an automat-  
ic, programmable heating (70° F to 104° F) and filtra-  
tion system. Seven thera-jets soothe and relax tired,  
sore muscles, and the strength of the massage is  
adjustable. Follow the guidelines below to use and  
maintain the spa for your long-term enjoyment.  
There is a  
Ground Fault  
Circuit  
Interrupter  
(GFCI) on the  
end of the  
power cord.  
Always test  
the GFCI  
GFCI  
Grounded  
circuit capable  
of carrying 15  
or more amps  
Test and Reset  
Buttons  
PLUGGING IN THE RENEW 207  
before using  
the RENEW  
207.  
Once the RENEW 207 is filled with water, the power  
cord can be plugged in and the spa can be turned on.  
Note: The first time the power cord is plugged in, the  
spa will turn on automatically.  
First, turn on the RENEW 207 by pressing the pump  
control on the console. Once the unit is running, press  
the GFCI “test” button. The spa should shut off. Press  
the “reset” button. The spa should resume normal  
operation. If the spa continues to run after the “test”  
button is pressed, the GFCI is damaged. Do not use  
the spa until the GFCI has been repaired or replaced  
by a qualified electrician.  
When connecting the power cord, plug the power cord  
directly into a grounded circuit capable of carrying 15  
or more amps. No other appliance should be on the  
same circuit. Replace the power cord immediately if it  
becomes damaged.  
10  
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TESTING AND TREATING THE WATER  
USING THE CONSOLE  
For water maintenance, the hydrotherapy spa comes  
with a starter chemical pack for maintaining the water  
in the spa. Additional chemicals can be purchased at  
a pool and spa supply store. Always keep the chem-  
icals away from children and pets.  
The function of each console control is explained  
below:  
The first time you use the spa, you must test and treat  
the water. You must also treat the water each time  
you refill the spa. Once you have verified that the  
spa is functioning properly and the water has circulat-  
ed for a while, remove the spa cover and follow the  
instructions contained in your starter chemical pack.  
Allow the water to circulate for five minutes. Next, test  
the pH of the water. You will need a pH test kit (not  
included), which can be obtained at a pool and spa  
supply store. The pH reading should be between 7.2  
and 7.8. Follow the instructions contained in your  
starter chemical pack to achieve the proper pH level.  
Air  
Control  
Temperature  
Control  
Pump Control  
Temperature Control: This control is used to set the  
temperature of the water. The water heats at about  
3.0° F per hour with the cover on. The thermostat can  
be set to heat the water from 70° F to 104° F. Always  
use an accurate thermometer to check the tempera-  
ture of the water.  
See WATER CHEMISTRY on page 14 for information  
concerning proper water maintenance.  
STARTING THE RENEW 207  
Once you have tested the GFCI, you should verify the  
water flow from the pumping unit. Set the air control  
on the console to the lowest setting (see USING THE  
CONSOLE on the next page). The pumping unit will  
heat the water as it pumps. Cover the RENEW 207  
with the spa cover and liner. The spa cover must be  
tight. (See SECURING THE SPA COVER on page  
12.) The water will heat at about 3.0° F per hour with  
the cover on. If you are using the spa indoors and the  
room temperature is maintained at 70° F, it will take  
approximately 10 to 20 hours for the water to reach  
the set temperature.  
Note: The RENEW 207 features automatic freeze pro-  
tection. If the water temperature falls below 40° F, the  
pump will begin circulating and heating the water to  
prevent the water from freezing.  
Pump Control: This control turns the thera-jets on  
and off. To turn the thera-jets on, press the control  
once. To turn the thera-jets off, press the control  
again. The thera-jets will remain off for 20 minutes.  
After 20 minutes, the pump will begin cycling to heat  
the water if the temperature falls below the minimum  
setting. Note: To keep the heat cycle from running,  
the power cord must be unplugged.  
The temperature and water flow can be set or  
changed by the controls on the console (see USING  
THE CONSOLE at the right).  
Air Control: This control determines the amount of air  
flowing through the thera-jets during operation. If the  
control is turned counterclockwise, the amount of air  
will increase; if the control is turned clockwise, the  
amount of air will decrease.  
11  
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SECURING THE SPA COVER  
After the spa cover is  
secured, you can fur-  
ther tighten it by  
adjusting the self-  
attaching flaps on  
each end of the spa  
cover.  
Adjustment  
Flaps  
To secure the spa cover, snap the latches on the spa  
cover into the buckles on the side of the spa.  
To lock the buckles,  
insert the key and  
turn it clockwise 1/4  
turn. To unlock the  
Latch  
Always keep the  
buckles locked  
when the spa is not  
in use. Keep the keys in a safe place, out of the  
reach of children.  
buckles, insert the  
key and turn it coun-  
terclockwise 1/4 turn.  
Buckle  
Key  
SPA JET OPERATION  
B
B
C
E
A
D
Refer to the diagram above. The function of each fea-  
ture is explained below:  
The filter (C) can be removed for cleaning and  
replacement (see CHECKING AND CLEANING THE  
FILTER on page 13).  
The three fixed thera-jets (A), located on one end of  
the spa, focus a water massage on your back.  
The suction vents (D), located near the floor of the  
spa, bring water into the pump in order to operate the  
system. The suction covers should always be in place  
over the suction vents. Never operate the spa with-  
out the suction covers in place.  
The three adjustable thera-jets (B) can be adjusted  
for a custom water massage. One of the jets focuses  
a water massage on your lower back, a second jet  
focuses a water massage on your upper back, and a  
third jet near the floor of the spa focuses a water mas-  
sage on your legs. Note: The adjustable thera-jets  
can be closed and opened by pushing and pulling the  
nozzles. If no air flows through the thera-jets when the  
air control is turned counterclockwise, simply pull the  
nozzles slightly.  
The spa is ozone ready. An optional ozone generator  
can be installed to utilize the ozone jet (E). Ozone  
provides a way to help sanitize your spa with minimal  
chemical treatment.  
12  
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MAINTENANCE  
The RENEW 207 is designed to provide years of  
enjoyment. Follow the guidelines below to properly  
maintain the spa.  
MAINTAINING THE SPA EXTERIOR  
The surround has been treated at the factory. For  
information and supplies to maintain the beauty and  
color of your surround, call our Customer Service  
Department toll-free at 1-877-897-7493.  
MAINTENANCE SCHEDULE  
DAILY  
• Check the water level. If necessary, refill the spa to  
the level shown in step 3 on page 8.  
• Adjust the pH balance and sanitizer level if needed  
(see WATER CHEMISTRY on page 14).  
CHECKING AND CLEANING THE FILTER  
The filter should be checked periodically for build-up  
of dirt and oil. Follow the steps below:  
WEEKLY  
1. Turn off the  
• Clean the spa shell at the waterline.  
• Check and thoroughly clean the filter (see CHECK-  
ING AND CLEANING THE FILTER on this page).  
• Replace the filter if needed (see ORDERING  
REPLACEMENT PARTS on the back cover).  
power.  
2. Remove the filter  
cap.  
3. Lift the filter from  
the filter housing.  
4. Check the filter  
for dirt and  
Filter  
Cap  
MONTHLY  
• Clean the spa cover (see MAINTAINING THE SPA  
COVER below).  
debris. If the filter  
needs to be  
• Soak the filter for two hours in a trisodium phos-  
phate (TSP) solution. Rinse the filter in clean water.  
• Replace the filter if needed (see ORDERING  
REPLACEMENT PARTS on the back cover).  
cleaned, rinse the  
filter with a hose.  
If the filter is still  
dirty, soak it in a  
cleaning solution  
obtained from a  
pool and spa  
Filter  
Filter  
Housing  
EVERY THREE MONTHS  
• Drain the spa and refill it with clean water. Sanitize  
and test the pH of the water.  
supply store.  
• Check for any leaks around the pump or joints in  
the pipes. The seals will wear out over time; detect-  
ing leaks early can reduce repair costs.  
• Clean the interior of the spa. Do not use solvents or  
waxes.  
5. Inspect the filter for damage. Replace the filter if  
there are any signs of damage.  
6. Re-insert the cleaned filter into the filter housing.  
7. Re-attach the filter cap.  
SANITIZING THE RENEW 207  
MAINTAINING THE SPA COVER  
Please refer to your local pool and spa supplier for  
information concerning which chemicals you should  
use in your area to sanitize the spa.  
The spa cover should be cleaned monthly. To clean  
the spa cover, hang it over a clothesline and spray it  
with a hose. Allow the cover to dry thoroughly.  
The most common sanitizing agent is a solid bromine  
concentrate. The amount required varies according to  
several factors such as user load, temperature, water  
conditions, and so forth.  
CLEANING THE SPA SHELL  
The spa shell should be cleaned with a mild soap  
solution. Do not use solvents. The spa should always  
be clean and dry before being moved or stored.  
Proper water maintenance is a complex process. We  
recommend that you contact your local pool and spa  
supplier for information about how to do this.  
13  
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WATER CHEMISTRY  
REMOVING AND ATTACHING THE ACCESS COVER  
The hydrotherapy spa comes with a starter chemical  
pack for maintaining the water in the spa. (See TEST-  
ING AND TREATING THE WATER on page 11.)  
Additional chemicals can be purchased at a pool and  
spa supply store.  
To remove the access cover, first remove the four  
access cover screws. Slide the access cover down  
and then pull the bottom of it away from the spa unit.  
Be careful not to damage the spa shell as you  
remove the cover.  
CAUTION: The chemicals used to maintain the pH  
balance of the water and to sanitize the water can  
be dangerous. Always follow these basic guide-  
lines when handling the chemicals:  
1. Always read and follow the directions on  
the label, unless directed to do otherwise.  
2. Never mix different chemicals.  
3. Do not exceed the recommended amounts  
of chemicals—follow the directions on the  
label closely.  
Spa Shell  
Screws  
Screws  
4. Keep all chemicals out of the reach of chil-  
dren and pets.  
Access Cover  
5. Keep all containers closed tightly when  
not in use.  
6. Never add water to the chemicals—always  
add the chemicals to the water as directed.  
7. Always store chemicals in a cool, dry  
place.  
If the spa will be stored for any period of time, place  
the power cord inside the spa unit before re-attaching  
the access cover.  
To reattach the access cover, insert the top of the  
cover under the edge of the spa shell. Slide the cover  
up until the bottom of the cover clears the trim along  
the bottom of the spa unit. Slide the cover into place  
and re-attach it with the two access cover screws.  
MAINTAINING THE PROPER PH BALANCE  
The pH factor is a measure of relative acidity or alka-  
linity in the water. It is measured on a scale of 1 to 14.  
Pure water has a value of 7, which is neutral. Any  
value above 7 is alkaline and any value below 7 is  
acidic. You should maintain a slightly alkaline pH  
level, between 7.2 and 7.8, in the RENEW 207.  
DRAINING THE RENEW 207  
The RENEW 207 should be drained at least four  
times a year and refilled with clean water. You may  
need to drain the spa more often, depending on the  
user load. This must be done, because after repeated  
chemical treatment, the water becomes chemically  
saturated. Once this happens, additional chemical  
treatment of the water is no longer effective. The spa  
should also be drained if it will not be used for long  
periods of time. The spa must always be drained  
before major repairs are made.  
Severe problems can occur when the pH balance is  
not maintained within this range. If the pH level  
exceeds 7.8, dissolved minerals can build up and clog  
the plumbing in the spa jet unit. If the pH level falls  
below 7.2, the acid level in the water will begin to cor-  
rode the metal parts in the spa jet unit. Also, the sani-  
tation agents in the water will not be effective if the pH  
level is not properly maintained. Damage caused by  
improper pH levels is not covered under the warranty.  
The RENEW 207 should always be covered when  
it is empty. Direct sunlight can cause extensive  
damage. The surface of the spa shell can reach  
temperatures as high as 150° F in a matter of min-  
utes if exposed to the sun while it is empty. These  
high temperatures can cause significant damage,  
such as blistering of the shell surface and warp-  
ing of the spa shell. Any damage caused by sun  
exposure is not covered under warranty.  
To maintain the proper pH level, test the pH of the  
water regularly. You will need a pH test kit (not includ-  
ed), which can be obtained at a pool and spa supply  
store. The pH reading should be between 7.2 and 7.8.  
If the level is too low, add a pH increaser (usually  
soda ash). If the level is too high, add a pH reducer  
(usually sodium bisulfate). Test the water again after  
five minutes. See the instructions with your pH test kit  
for additional information about testing and adjusting  
the pH.  
14  
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To drain the RENEW 207, follow these steps:  
1. Set the temperature control on the console to the  
lowest setting.  
WINTER USE AND CARE  
The RENEW 207 is designed for year-round use. If  
you decide to store the spa for the winter, store it in a  
warm, dry location. Follow the steps below to winterize  
the spa.  
1. Drain the spa (see DRAINING THE RENEW 207  
on page 14).  
2. Unplug the power cord.  
3. Remove the access cover from the spa.  
4. Remove the drainage hose from the clip and  
attach a garden hose to the valve on the  
drainage hose.  
2. Remove all remaining water from the spa shell.  
Dry the spa shell with towels.  
3. Set the air control on the console to the lowest  
setting. Use a wet/dry vacuum to pull any remain-  
ing water from the system. To do this, place the  
vacuum nozzle over each thera-jet, starting with  
the highest one and finishing with the lowest one.  
4. Set the air control on the console to the highest  
setting and repeat step 3.  
5. Clean the spa shell (see page 13).  
6. Clean the filter (see page 13).  
7. Re-attach the access cover.  
Drain Hose  
Valve  
Knob  
8. Re-attach the spa cover.  
5. Open the valve by turning the knob counterclock-  
wise. The water will begin to drain.  
6. When the spa is empty, close the valve and  
remove the garden hose. Return the drainage  
hose to the clip and re-attach the access cover.  
7. Refill the spa and treat the water with chemicals  
(see pages 8 and 14).  
15  
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-
TROUBLE SHOOTING  
Most problems can be solved by following the simple steps below. Find the symptom that applies, and  
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at  
1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time.  
1. SYMPTOM: THE SPA WILL NOT OPERATE  
b. The pump may have a bad bearing. Contact  
our customer service department. If your spa is  
no longer under warranty, you may wish to con-  
tact a local spa and pool service provider.  
a. Check the power cord. The power cord must be  
plugged into a grounded outlet (see PLUGGING  
IN THE RENEW 207 on page 10).  
6. SYMPTOM: THE WATER DOES NOT HEAT  
b. Check the GFCI breaker to see if it is tripped or  
if it was not turned on. Reset the GFCI breaker.  
a. The pump in the spa jet unit is the heater. If the  
pump is operating, the water should heat.  
Cover the RENEW 207 with the spa cover. The  
spa cover must be tight with the insulating  
liner in place. Set the air control to low. The  
water will heat at a rate of 3.0° F per hour. If  
you are using the spa indoors, and the room  
temperature is maintained at 70° F, it will take  
approximately 10 to 15 hours for the water to  
reach the set temperature.  
2. SYMPTOM: THE CIRCUIT BREAKER OR GFCI  
BREAKER TRIPS WHILE THE SPA IS  
OPERATING  
a. Reset the circuit breaker. If the circuit breaker  
trips again, contact a qualified electrician for  
service.  
3. SYMPTOM: THE PUMP HUMS  
b. If you are using the RENEW 207 outdoors, it  
may take longer for the water to heat. See the  
chart below for the approximate heating time.  
a. The filter may be dirty or damaged. Remove  
the filter from the filter housing of the spa jet  
unit and clean or replace the filter.  
Air Temperature  
Heating Time  
10 to 15 hours  
16 to 25 hours  
26 to 30 hours  
+
b. The pump may have a foreign object stuck in  
the impeller. Contact our customer service  
department or, if your spa is no longer under  
warranty, you may also contact a local spa and  
pool service provider.  
70° F  
50° F to 70° F  
30° F to 50° F  
b. If the water still has not heated after four days,  
contact our customer service department or, if  
your spa is no longer under warranty, you may  
also contact a local spa and pool service  
provider.  
c. The pump may have a loose wire connection.  
Contact our customer service department or, if  
your spa is no longer under warranty, you may  
also contact a local spa and pool service  
provider.  
7. SYMPTOM: THE SPA CONTINUES TO RUN  
AFTER IT HAS BEEN SHUT OFF  
4. SYMPTOM: THE PUMP HUMS BUT DOES NOT  
ROTATE  
a. To turn the spa jets on, press the pump control  
once. To turn the spa jets off, press the control  
again. After you press the control once, the spa  
jets will shut off for about 30 seconds and then  
restart. Press the control again. The spa jets  
will remain off for 20 minutes, at which time  
they will begin running the filter cycle. Note: At  
any time after the spa jets have been shut off,  
the pump will begin cycling the water if the tem-  
perature falls below the minimum setting.  
a. The pump may be jammed. Contact our cus-  
tomer service department. If your spa is no  
longer under warranty, you may wish to contact  
a local spa and pool service provider.  
5. SYMPTOM: THE PUMP IS NOISY WHILE  
OPERATING  
a. There may be debris in the pump. Contact our  
customer service department. If your spa is no  
longer under warranty, you may wish to contact  
a local spa and pool service provider.  
16  
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8. SYMPTOM: THE WATER PULSATES OR  
THERE IS MINIMUM WATER FLOW  
ness on the floor around the RENEW 207, the  
spa shell may have a leak. Contact your local  
spa and pool service provider for repairs.  
a. This usually occurs only when the water level is  
low. Add water to the level shown in step 3 on  
page 8.  
b. A clamp or seal inside the pump compartment  
may be loose. Check inside the pump compart-  
ment for excess water, and watch the pump  
unit while it is operating to see if water drips  
from any of the plumbing. If you can identify the  
location of the leak inside the spa jet unit, tight-  
en the clamp or replace the damaged seal.  
b. The filter may be dirty. Check the filter and  
clean it if necessary.  
9. SYMPTOM: THE WATER IS NOT BEING  
CLEANED BY THE FILTER  
11. SYMPTOM: NO AIR FLOWS THROUGH THE  
ADJUSTABLE HYDROTHERAPY JETS WHEN  
THE AIR CONTROL IS TURNED COUNTER-  
CLOCKWISE  
a. Check to see if the filter is in place. Clean the  
filter if it is dirty.  
b. Check the chemical balance of the water. If the  
pH is incorrect, the sanitizing agents will not  
function properly.  
a. The three adjustable thera-jets can be closed  
and opened by pushing and pulling the noz-  
zles. If no air flows through the thera-jets when  
the air control is turned counterclockwise, sim-  
ply pull the nozzles slightly.  
10. SYMPTOM: THE WATER LEVEL DROPS  
a. Some water loss due to evaporation is normal.  
If rapid water loss occurs, or if you notice wet-  
17  
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PART LIST  
Model No. IMSW20701, IMSG20701, IMSB20701  
R0401A  
Key No. Qty.  
Description  
Key No. Qty.  
Description  
1
2
3
4
5
6
12  
6
3
3
1
Buckle Screw  
Buckle  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
#
#
#
#
#
#
#
#
#
1
2
1
1
2
1
1
1
2
1
1
1
1
1
2
2
2
2
1
2
1
1
2
16  
8
1
2
4
24  
1
1
Filter Cap w/O-Ring  
#10 Kep Nut  
Heater Assembly  
LCD Display  
1/4” x 1.25” Bolt  
Lock Washer  
Heater Wire Harness  
Temperature/Hi Limit Probe  
Assembly  
Console Overlay  
Pressure Switch  
Control Box  
Removable Collar  
Pump Motor  
Insulating Liner  
Spa Cover  
Drowning Warning Decal  
Flat Washer  
Sun Warning Decal  
Collar Screw  
Heater Terminal Cover  
Small Switch Cover  
Large Switch Cover  
Filter  
Suction Cover Screw  
Suction Cover  
Thermostat Assembly  
Power Supply Mounting Screw  
Adjustable Thera-jet  
Compression Fitting  
Air Control Knob  
On/Off Switch Assembly  
Drain Hose Cap  
Hose Washer  
Rubber Isolator  
Thermostat Knob  
Quick Mount Bracket  
On/Off Wire Harness  
Switch Cover Screw  
Heater Gasket  
Flat Heater Gasket  
Display Bracket  
#10 x .625” Screw  
Control Bracket  
Motor O-ring  
#10 x 1” Screw  
Cover Spacer  
Key  
Foot Pump  
Access Panel  
Chemical Starter Pack  
pH Test Kit  
“T” Molding  
Short Panel Screw  
Long Panel Screw  
Jump Wire, Blue  
Ground Wire  
Corner Panel  
Cage Nut  
Warning Sign  
User’s Manual  
1
7
8
9
1
1
1
2
1
1
1
1
4
1
4
1
1
1
1
2
2
1
2
3
1
1
1
1
1
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
#
#
#
#
#
Note: “#” indicates a non-illustrated part. Specifications are subject to change without notice.  
18  
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EXPLODED DRAWING  
Model No. IMSW20701, IMSG20701, IMSB20701  
R0401A  
12  
48  
23  
13  
22  
29  
32  
21  
28  
37  
26  
7
16  
14  
2
2
1
31  
30  
8
40  
25  
41  
10  
19  
20  
17  
9
10  
35  
6
42  
18  
33  
47  
3
11  
36  
38  
46  
3
34  
17  
4
4
15  
15  
39  
5
27  
45  
46  
43  
44  
24  
19  
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ORDERING REPLACEMENT PARTS  
To order replacement parts, simply call our Customer Service Department toll-free at 1-877-897-7493, Monday  
through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be prepared  
to give the following information when calling:  
• The MODEL NUMBER of the product (IMSW20701, IMSB20701, IMSG20701)  
• The NAME of the product (IMAGE® RENEW 207 hydrotherapy spa)  
• The SERIAL NUMBER of the product (see the front cover of this manual)  
• The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST on page 18).  
LIMITED HYDROTHERAPY SPA WARRANTY  
ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and  
material, under normal use and service conditions, for a period of ninety (90) days from the date of pur-  
chase. ICON extends a limited five (5) year warranty on the spa shell structure. ICON extends a limited  
two (2) year warranty on the pump and motor. This warranty extends only to the original purchaser.  
ICON's obligation under this warranty is limited to replacing or repairing, at ICON's option, the product  
through one of its authorized service centers. All repairs for which warranty claims are made must be pre-  
authorized by ICON. This warranty does not extend to any product or damage to a product caused by or  
attributable to freight damage, abuse, misuse, improper or abnormal usage, or repairs not provided by  
ICON authorized service personnel; to products used for commercial or rental purposes; or to products  
used as store display models. Specifically excluded are damages caused by or attributable to the follow-  
ing incidents: any damage to the surround or frame attributable to improper handling or freight damage;  
damage resulting from improper winterization; damage to the spa shell resulting from improper chemical  
treatment, damage to the spa shell resulting from exposure to extreme temperatures, or damage to the  
spa shell resulting from exposure to direct sunlight and ultraviolet rays while the spa is empty; damage to  
the pump, motor, plumbing, and components due to improper maintenance, chemical treatment, or expo-  
sure; or damage resulting from failure to properly follow user’s manual installation, operating, or mainte-  
nance instructions. Also excluded are consumable components, including but not restricted to filter car-  
tridges. No other warranty beyond that specifically set forth above is authorized by ICON.  
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in con-  
nection with the use or performance of the product or damages with respect to any economic loss, loss  
of or damage to property including water damage, loss of revenues or profits, loss of enjoyment or use,  
costs of removal, installation or other consequential damages of whatsoever nature. Some states do not  
allow the exclusion or limitation of incidental or consequential damages. Accordingly, the above limitation  
may not apply to you.  
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of  
merchantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth  
herein. Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the above  
limitation may not apply to you.  
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.  
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813  
Part No. 174260 R0401A  
Printed in USA © 2000 ICON Health & Fitness, Inc.  
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