IBM Printer 1454 User Manual

Infoprint Color 1454 & 1464  
ꢀꢁꢂ  
Help guide  
G510-4097-00  
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Infoprint Color 1454 & 1464  
ꢀꢁꢂ  
Help guide  
G510-4097-00  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Help guide  
Page 1 of 1  
Other languages  
Help guide  
The Help Menu pages, User’s Guide, and Setup Guide  
Help Menu pages  
are also available on the publications CD.  
Other Help Menu pages available include:  
• Color quality guide  
• Printing guide  
• Clearing jams guide  
• Print quality guide  
• Connection guide  
• Print media guide  
• Repetitive defects  
guide  
• Moving guide  
Setup Guide  
The Setup Guide provides information about setting up  
the printer and its options.  
Publications CD / User’s Guide  
The publications CD contains a User’s Guide which  
provides information about loading paper, clearing  
error messages, ordering and replacing supplies,  
installing maintenance kits, and troubleshooting. It  
also provides general information for administrators.  
Drivers CD  
The drivers CD contains the necessary printer drivers  
to get your printer up and running.  
It may also contain printer utilities, screen fonts, and  
additional documentation.  
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Color quality guide  
Page 1 of 6  
Color quality guide  
This Color Quality guide is intended to help users understand how operations available on the printer can be used  
to adjust and customize color output. A brief description of the purpose and operation of the functions available  
that affect color output is provided. Additionally, some helpful suggestions are provided on how to use these  
functions to produce desirable color output and to solve certain color related problems commonly experienced by  
users.  
Color Menu  
Selections available in the Color Menu provide the user with multiple options that can adjust color characteristics  
of the printer.  
Note: Values marked by an asterisk (*) are the factory default settings. Values selected in the printer  
PostScript or PCL drivers for Windows will override printer settings.  
Menu item  
Purpose  
Values  
To determine whether files are  
printed in a monochrome grayscale  
or in color.  
Color*  
Print Mode  
Black & White  
To adjust the printed color to better  
match the colors of other output  
devices or standard color systems.  
Auto*  
Applies different color conversion tables to each  
object on the printed page depending on the  
type of object and how the color for each object  
is specified.  
Color  
Correction  
Off  
No color correction is implemented.  
Manual  
Lets you customize the color conversion tables  
applied to each object on the printed page  
depending on the type of object and how the  
color for each object is specified. Customization  
is performed using the selections available  
under the Manual Color menu item.  
To define the number of dots printed 4800 CQ*  
Default setting.  
Print  
Resolution  
per inch (dpi).  
1200 dpi  
Provides the highest resolution output which  
generates preferable output for certain images  
and graphics. This setting also provides  
increased gloss.  
To lighten or darken printed output, or  
conserve toner.  
5
If Print Mode is Black & White, a setting of 5  
increases toner density and darkness to all print  
jobs (PCL or PostScript). If Print Mode is Color,  
a setting of 5 is the same as 4.  
Toner  
Darkness  
Note: Setting Toner Darkness to  
values of 1, 2, or 3 is only effective  
when using the PostScript driver.  
4*  
3
Default toner darkness setting.  
Reduction in toner consumption.  
2
Further reduction in toner consumption.  
Maximum reduction in toner consumption.  
1
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Color quality guide  
Page 2 of 6  
Menu item  
Purpose  
Values  
Cyan  
To provide users with the ability to  
make subtle color adjustments to  
printed output by increasing or  
decreasing the amount of toner being  
used for each color plane individually.  
-5, -4, -3, -2, -1, 0*, 1, 2, 3, 4, 5  
-5 is maximum decrease  
5 is maximum increase  
Color  
Balance  
Magenta  
Yellow  
Black  
Note: This function is only applied to  
files printed using the PostScript  
driver.  
Reset  
Defaults  
Sets values for Cyan, Magenta, Yellow, and  
Black to 0 (zero).  
To assist users in selecting colors to sRGB  
Prints RGB samples using sRGB Display color  
conversion tables.  
Color  
Samples  
be printed. Users can print color  
samples pages for each of the RGB  
and CMYK color conversion tables  
used in the printer.  
Display  
sRGB Vivid  
Prints RGB samples using sRGB Vivid color  
conversion tables.  
OffRGB  
Prints RGB samples using Off (or no) color  
conversion tables.  
The color samples pages consist of a  
series of colored boxes along with the  
RGB or CMYK combination that  
creates the color observed for each  
particular box. These pages can be  
useful in helping users decide which  
RGB or CMYK combinations to use  
in their software applications to  
create the desired printed color  
output.  
Vivid  
Prints RGB samples using Vivid color  
conversion tables.  
US CMYK  
Euro CMYK  
OffCMYK  
Vivid CMYK  
RGB Image  
Prints CMYK samples using US CMYK color  
conversion tables.  
Prints CMYK samples using Euro CMYK color  
conversion tables.  
Prints CMYK samples using Off (or no) color  
conversion tables.  
Prints CMYK samples using Vivid CMYK color  
conversion tables.  
To let users customize the RGB or  
CMYK color conversions applied to  
each object on the printed page.  
Color conversion of the data  
specified using RGB combinations  
can be customized based on object  
type (text, graphics, or image).  
• sRGB Display*: Applies a color conversion  
table to produce output that approximates the  
colors displayed on a computer monitor.  
Manual Color  
• sRGB Vivid: Increases color saturation for  
the sRGB Display color conversion table.  
Preferred for business graphics and text.  
• Off: No color conversion is implemented.  
• Vivid: Applies a color conversion table that  
produces brighter, more saturated colors.  
RGB Text  
• sRGB Display  
• sRGB Vivid*  
• Off  
RGB  
Graphics  
• Vivid  
CMYK  
• US CMYK*: Applies a color conversion table  
to approximate SWOP color output.  
• Euro CMYK: Applies color conversion table  
to approximate EuroScale color output.  
• Vivid CMYK: Increases color saturation for  
the US CMYK color conversion table.  
• Off: No color conversion is implemented.  
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Color quality guide  
Page 3 of 6  
Menu item  
Purpose  
Values  
To manually recalibrate the color  
conversion tables, adjusting for  
variations in output that can occur as  
a result of changing conditions, such  
as room temperature or humidity.  
No selections exist for this operation.  
Color Adjust  
Pressing Select initiates this operation.  
To conserve toner. If selected, this  
setting will override Toner Darkness  
settings.  
On  
Applies a lower Toner Darkness level.  
Color Saver  
Toner Darkness setting is ignored.  
Prints using Toner Darkness setting.  
Off*  
Solving color quality problems  
This section is intended to help answer some basic color-related questions and to describe how some of the  
features provided in the Color Menu can be used to solve typical color problems.  
Note: You should also read the quick reference page entitled “Solving Print Quality Problems,which  
provides solutions for common print quality problems, some of which may affect the color quality of  
the printed output.  
Frequently asked questions (FAQ) about color printing  
What is RGB color?  
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed  
in nature. For example, red and green light can be combined to create yellow light. Televisions and computer  
monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red,  
green, and blue light needed to reproduce a particular color.  
What is CMYK color?  
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of  
colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses,  
inkjet printers and color laser printers create colors in this manner. CMYK color is a method of describing colors  
by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.  
How is color specified in a document to be printed?  
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they  
commonly let users modify the color of each object in a document. Since the procedures to modify colors will vary  
depending on the application, refer to the software application Help section for instruction.  
How does the printer know what color to print?  
When a user prints a document, information describing the type and color of each object in the document is sent  
to the printer. The color information is passed through color conversion tables that translate the color into  
appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object  
type information lets different color conversion tables be used for different types of objects. For example, it is  
possible to apply one type of color conversion table to text while applying a different color conversion table to  
photographic images.  
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Color quality guide  
Page 4 of 6  
Should I use the PostScript or PCL driver for the best color? What driver settings should I use for the  
best color?  
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver  
will provide preferred color quality for the majority of printouts.  
Why doesn't the printed color match the color I see on my computer screen?  
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard  
computer monitor. However, because of technology differences that exist between printers and monitors, there  
are many colors that can be generated on a computer screen that cannot be physically reproduced on a color  
laser printer. Color match can also be affected by monitor variations and lighting conditions. Read the response  
to the question “How can I match a particular color (such as a color in a corporate logo)?” on page 5 for  
recommendations on how the printer Color Samples pages may be useful in solving certain color matching  
problems.  
The printed page appears tinted. Can I slightly adjust the color?  
Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too  
red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these  
instances, Color Balance may be used to create more preferable color. Color Balance provides the user with the  
ability to make subtle adjustments to the amount of toner being used in each color plane. Selecting positive (or  
negative) values for cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or  
decrease) the amount of toner used for the chosen color. For example, if a user believes the overall printed page  
to be too red, then decreases to both magenta and yellow could potentially improve color preference.  
Is it possible to increase the gloss in the printed output?  
Additional gloss can be obtained by printing using the 1200 dpi Print Resolution setting.  
My color transparencies seem dark when projected. Is there anything I can do to improve the color?  
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To  
obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective  
projector must be used, then adjusting Toner Darkness settings to 1, 2, or 3 will lighten the transparency.  
What is Manual Color Correction?  
The color conversion tables applied to each object on the printed page when using the default Auto Color  
Correction setting will generate preferred color for the majority of documents. Occasionally a user may want to  
apply a different color table mapping. This customization is accomplished using the Manual Color menu and the  
Manual Color Correction setting.  
Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual  
Color menu. Users may select any of four different color conversion tables available for RGB objects  
(sRGB Display, sRGB Vivid, Vivid, and Off) and any of four different color conversion tables available for CMYK  
objects (US CMYK, Euro CMYK, Vivid CMYK, and Off).  
Note: The Manual Color Correction setting will not be useful if the software application does not specify  
colors with RGB or CMYK combinations, or in certain situations where the software application or  
the computer operating system adjusts the colors specified in the application through color  
management.  
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Color quality guide  
Page 5 of 6  
How can I match a particular color (such as a color in a corporate logo)?  
Occasionally users have a need for the printed color of a particular object to closely match a specific color of  
interest. A typical example of this situation is when a user is trying to match the color of a corporate logo. While  
instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to  
identify adequate color matches for the majority of cases. The Color Samples menu items can provide useful  
information in helping to solve this particular type of color matching problem.  
The eight Color Samples options correspond to color conversion tables in the printer. Selecting any of the Color  
Samples options will generate a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK  
or RGB combination will be located on each box depending on the table selected. The observed color of each  
box is the result obtained by passing the CMYK or RGB combination labeled on the box through the selected  
color conversion table.  
The user can scan the color samples pages and identify the box whose color is the closest to the desired color.  
The color combination labeled on the box can then be used for modifying the color of the object in a software  
application. The software application Help section should provide instructions for modifying the color of an object.  
Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object.  
Which Color Samples pages to use for a particular color matching problem depends on the Color Correction  
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the  
color of the object is specified in the software application (RGB or CMYK combinations). The following table  
identifies which Color Samples pages to use:  
Color specification of  
object being printed  
Classification of  
object being printed  
Printer Color  
Correction setting  
Color Samples pages to print  
and use for color matching  
RGB  
Text  
Auto  
Off  
sRGB Vivid  
Off - RGB  
Manual  
Auto  
sRGB Vivid*, Vivid, sRGB Display, Off  
sRGB Vivid  
Graphic  
Image  
Off  
Off - RGB  
Manual  
Auto  
sRGB Vivid*, Vivid, sRGB Display, Off  
sRGB Display  
Off  
Off - RGB  
Manual  
sRGB Vivid*, Vivid, sRGB Display, Off  
* The default Manual setting.  
Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V  
machines.  
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Color quality guide  
Page 6 of 6  
Color specification of  
object being printed  
Classification of  
object being printed  
Printer Color  
Correction setting  
Color Samples pages to print  
and use for color matching  
CMYK  
Text  
Auto  
Off  
US CMYK  
Off - CMYK  
US CYMK*, Vivid CMYK, Off, Euro CMYK*  
Manual  
Auto  
Graphic  
Image  
US CMYK  
Off - CMYK  
Off  
US CYMK*, Vivid CMYK, Off, Euro CMYK*  
Manual  
Auto  
US CMYK  
Off - CMYK  
Off  
US CYMK*, Vivid CMYK, Off, Euro CMYK*  
Manual  
* The default Manual setting.  
Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V  
machines.  
Note: The Color Samples pages are not useful if the software application does not specify colors with  
RGB or CMYK combinations. Additionally, certain situations exist where the software application or  
the computer operating system will adjust the RGB or CMYK combinations specified in the  
application through color management. In such a situation, the resulting printed color may not be  
exactly as expected based on the Color Samples pages.  
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Printing guide  
Page 1 of 2  
4 Flex the sheets back and forth to loosen them,  
Printing guide  
and then fan them.  
Get the most out of your printer by properly loading the  
trays and setting the types and sizes. Never mix media  
types within a tray.  
5 Place the paper against the back left corner of  
the tray, print side down.  
6 Squeeze the front guide lever and slide the guide  
until it firmly touches the stack of paper.  
Note: Paper Size cannot be adjusted when  
auto size sensing is enabled. Auto size  
sensing is enabled by default for printer  
trays, but is not available for the  
multipurpose feeder.  
Load paper or other print media  
To help prevent jams:  
Flex all stacks of print media back and forth to  
loosen them, and then fan them before loading.  
Do not fold or crease the print media. Straighten  
the edges of the stack on a level surface.  
7 Reinstall the tray.  
8 If you are loading a different type of media than  
was previously loaded in the tray, change the  
Paper Type setting for that tray on the operator  
panel. See “Set Paper Type and Paper Size” on  
page 2.  
Loading the multipurpose feeder  
Do not exceed the maximum stack height.  
Overfilling may cause jams.  
1 Open the multipurpose feeder.  
2 Squeeze the paper  
guide lever and  
Never remove paper trays while a print job is  
printing. It could damage the tray or the printer.  
slide the guide all  
the way toward the  
front of the printer.  
Loading 500-sheet trays  
1 Remove the tray.  
3 Flex the sheets  
back and forth to  
loosen them, and  
then fan them.  
2 Squeeze the front guide lever and slide the guide  
to the front of the tray.  
4 Arrange the stack  
of print media  
correctly for the  
size, type, and print  
method you are using.  
5 Place the print media, print side up, along the left  
side of the multipurpose feeder, and then push it  
in as far as it will easily go. Do not force the  
media.  
3 Squeeze the side guide lever and slide the guide  
to the correct position for the size paper you are  
loading.  
6 Squeeze the paper guide lever and slide the  
guide until it lightly touches the side of the stack.  
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Printing guide  
Page 2 of 2  
7 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type  
setting for that tray on the operator panel. See “Set Paper Type and Paper Size” on page 2.  
Loading other input options  
For information about loading other input options, refer to the publications CD that came with the printer.  
Set Paper Type and Paper Size  
If you have set Paper Type and Paper Size to the correct values, any trays containing the same type and size of  
paper are automatically linked by the printer.  
Note: If the type of the media you are loading is the same as the media previously loaded, you do not need  
to change the Paper Type setting.  
To change a Paper Type or Paper Size setting:  
1 Press Menu until you see Paper Menu, and then press Select.  
2 Press Menu until you see Paper Type(or Paper Size), and then press Select.  
Tray 1 Type(or Tray 1 Size) appears on the second line of the display.  
3 Press Select if you want to change the Tray 1 Type (or Tray 1 Size) setting or press Menu to scroll to another  
source.  
4 Press Menu to scroll through a list of possible paper types (or sizes).  
5 When you see the correct paper type (or size), press Select to save the setting as the default.  
6 Press Go to return the printer to the Ready state.  
Printing on specialty media (transparencies, labels, and so on)  
Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper,  
labels, or envelopes.  
1 Load the print media as specified for the tray you are using. See Load paper or other print media” on  
page 1 for help.  
2 From the printer operator panel, set the Paper Type and Paper Size according to the print media you loaded.  
See Set Paper Type and Paper Size for help.  
3 From the computer’s software application, set the paper type, size, and source according to the media you  
loaded.  
a In your word processor, spreadsheet, browser, or other application, select File Print.  
b Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer  
driver settings.  
c Select the tray containing the specialty media from the Form Source list box.  
d Select your media type (transparencies, envelopes, and so on) from the Media Type list box.  
e Select the size of the specialty media from the Form Type list box.  
f Click OK, and then send your print job as usual.  
For more information about paper sizes, types, and weights, see the Print Media Guide page.  
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Connection guide  
Page 1 of 9  
Use the drivers CD that shipped with your printer to  
install the custom printer driver and obtain all the  
enhanced printer features and functionality.  
Connection guide  
Follow these steps to properly connect your printer to  
your computer or network system:  
Using Windows Server 2003, Windows 2000,  
Windows XP, and Windows 98 SE, Windows Me,  
and Windows NT  
1 Install drivers for local printing on page 1.  
2 Verify printer setup on page 3.  
1 Insert the drivers CD.  
3 Configure for TCP/IP on page 4.  
If the CD does not auto launch, click Start à  
Run, and then type D:\Setup.exein the Run  
dialog box.  
4 Install drivers for network printing on page 5.  
Note: USB support is not available for  
Install drivers for local printing  
Windows NT operating systems.  
The printer driver is software that lets your computer  
communicate with your printer.  
2 Click Install Software.  
Note: Some Windows operating systems  
require that you have administrative  
access to install printer drivers on your  
computer.  
The procedure to install drivers depends on the  
operating system you are using. Use the following  
table to find driver installation instructions for your  
particular operating system. If you need additional  
help, refer to the documentation that shipped with your  
computer and your software.  
3 Click Printer and Software.  
4 Click Agree to accept the license agreement.  
5 Select Suggested, and then click Next.  
Operating system  
Windows  
Go to  
page...  
The Suggested option is the default installation  
for local and network-attached setup. If you need  
to install utilities, change settings, or customize  
device drivers, select Custom, and follow the  
instructions on your screen.  
Windows Server 2003, Windows 2000,  
Windows XP, Windows 98/Me, Windows NT 4.x  
1
Windows 95 and Windows 98 (first edition)  
2
2
2
3
6 Select Local Attached, and then click Finish.  
Serial printing  
Macintosh  
7 Select the port you are using to connect the  
printer to the computer, and then click Next.  
UNIX/Linux  
8 Click Done.  
9 Print a test page to verify printer setup.  
Windows  
Some Windows operating systems may already  
include a printer driver that is compatible with your  
printer. This may mean that installation will seem  
automatic in later versions of Windows. System printer  
drivers work well for simple printing, but they contain  
less functionality than our enhanced custom printer  
driver.  
Note: Installing a custom driver will not replace  
the system driver. A separate printer  
object will be created and appear in the  
Printers folder.  
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Connection guide  
Page 2 of 9  
Using Windows 95 and  
Macintosh  
Windows 98 (first edition)  
Macintosh OS 8.6 or later is required for USB printing.  
In order to print locally to a USB-attached printer, you  
must create a desktop printer icon (Macintosh 8.6–9.x)  
or create a queue in the Print Center or Printer Setup  
Utility (Macintosh OS X).  
Note: Some Windows operating systems  
require that you have administrative  
access to install printer drivers on your  
computer.  
1 Turn on your computer.  
Creating a desktop printer icon  
(Macintosh 8.69.x)  
2 Click Start à Settings à Printers, and then  
double-click Add Printer.  
1 Install a printer PostScript Printer Description  
(PPD) file on your computer.  
Note: USB support is not available for the  
Windows 95 operating system.  
Note: A PPD file provides detailed  
information about the capabilities of a  
printer to your Macintosh computer.  
3 When prompted, select Local printer.  
4 Select the manufacturer and model of your  
printer, and then click Have Disk.  
a Insert the drivers CD.  
b Double-click Classic, and then double-click  
5 Insert the drivers CD. If the CD launches  
automatically, click Exit to return to the Add  
Printer Wizard.  
the installer package for your printer.  
c Choose the language you want to use and  
click OK.  
6 Specify the location of the custom printer driver  
on the drivers CD.  
d Click Accept after you read the license  
agreement.  
The path should be similar to the following:  
X:\Drivers\Print\Win_9xMe\<language>  
Where X=the letter of your CD-ROM drive.  
e Click Continue after you view the Readme  
file.  
f Choose a default paper size.  
For example:  
D:\Drivers\Print\Win_9xMe\English.  
g On the Easy Install screen, click Install. All  
the necessary files are installed on your  
computer.  
7 Click OK.  
h Click Quit when installation is complete.  
2 Do one of the following:  
8 Print a test page to verify printer setup.  
Serial printing  
Macintosh 8.69.0: Open Apple LaserWriter.  
For information about serial printing, refer to the User’s  
Guide on the publications CD.  
Macintosh 9.19.x: Open Applications, and  
then click Utilities.  
3 Double-click Desktop Printer Utility.  
4 Select Printer (USB), and then click OK.  
5 In the USB Printer Selection section, click  
Change.  
If your printer does not appear in the USB Printer  
Selection list, make sure the USB cable is  
properly connected and the printer is turned on.  
6 Select the name of your printer, and then click  
OK. Your printer appears in the original Printer  
(USB) window.  
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Connection guide  
Page 3 of 9  
7 In the PostScript Printer Description (PPD) File  
section, click Auto Setup. Make sure your  
printer PPD now matches your printer.  
UNIX/Linux  
Local printing is supported on many UNIX and Linux  
platforms, such as Sun Solaris and Red Hat.  
8 Click Create, and then click Save.  
Some printer driver packages are available on the  
drivers CD. The User’s Guide in each package gives  
detailed instructions for installing and using printers in  
UNIX and Linux environments.  
9 Specify a printer name, and then click Save.  
Your printer is now saved as a desktop printer.  
Creating a queue in Print Center or Printer Setup  
Utility (Macintosh OS X)  
All the printer driver packages support local printing  
using a parallel connection. The driver package for  
Sun Solaris supports USB connections to Sun Ray  
appliances and Sun workstations.  
1 Install a printer PostScript Printer Description  
(PPD) file on your computer.  
Note: A PPD file provides detailed  
information about the capabilities of a  
printer to your Macintosh computer.  
Verify printer setup  
a Insert the drivers CD.  
Printing a menu settings page  
b Double-click Mac OS X, and then double-  
Print a menu settings page to review the default printer  
settings and to verify that printer options are installed  
correctly.  
click the installer package for your printer.  
c On the Authorization screen, choose Click  
the lock to make changes.  
Note: For more information about using the  
printer operator panel and changing  
menu settings, refer to the publications  
CD.  
d Enter your password, and then click OK.  
e Click Continue on the Welcome screen and  
again after you view the Readme file.  
1 Make sure the printer is on.  
f Click Agree to accept the license agreement.  
2 Press Menu until you see Utilities Menu, and  
then press Select.  
g Select a Destination, and then click  
Continue.  
3 Press Menu until you see Print Menus, and  
then press Select to print the page.  
h On the Easy Install screen, click Install. All  
the necessary files are installed on your  
computer.  
The message Printing Menusappears on the  
display.  
i Click Close when installation is complete.  
4 Verify the options you installed are correctly  
2 Open the Finder, click Applications, and then  
click Utilities.  
listed under “Installed Features.”  
If an option you installed is not listed, turn the  
printer off, unplug the power cord, and reinstall  
the option.  
3 Double-click Print Center or Printer Setup  
Utility.  
4 Do one of the following:  
5 Verify the amount of memory installed is  
If your USB-attached printer appears in the  
Printer List, you can quit Print Center. A queue  
has been created for your printer or Printer Setup  
Utility.  
correctly listed under “Printer Information.”  
6 Verify the paper trays are configured for the  
sizes and types of paper you loaded.  
If your USB-attached printer does not appear in  
the Printer List, make sure the USB cable is  
properly connected and the printer is turned on.  
After the printer appears in the Printer List, you  
can quit Print Center or Printer Setup Utility.  
Printing a network setup page  
If the printer is attached to a network, print a network  
setup page to verify the network connection. This page  
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Connection guide  
Page 4 of 9  
also provides important information that helps you  
configure for network printing.  
3 Go to Verify printer setup on page 3 and begin  
with step 2.  
Note: If an optional MarkNet print server is  
installed, you see Print Net1 Setupon  
the display.  
Note: You can find instructions for other  
methods of setting the IP address in the  
online documentation on the drivers CD  
that shipped with your printer. Launch  
the CD, and then click View  
1 Make sure the printer is on.  
Documentation Network Printer  
Install.  
2 Press Menu until you see Utilities Menu, and  
then press Select.  
If your network is not using DHCP, then you must  
manually assign an IP address to the printer.  
3 Press Menu until you see Print Net Setup,  
and then press Select. The network setup page  
prints and the printer returns to Ready status.  
One of the easiest ways is to use the operator panel:  
4 Check the first section on the network setup  
1 Press Menu until you see Network Menu, and  
then press Select.  
page and confirm that Status is “Connected.”  
If Status is “Not Connected,” your LAN drop may  
not be active or your network cable may be  
malfunctioning. Consult your network support  
person for a solution, and then print another  
network setup page to verify that you are  
connected to your network.  
2 Press Menu until you see Standard Network,  
and then press Select.  
Standard Network appears if you purchased a  
printer with a network port on the printer system  
board. If you have a MarkNet™ print server  
installed in the option card slot, you seeNetwork  
Option 1.  
Configure for TCP/IP  
3 Press Menu until you see Std Net Setup(or  
Network 1 Setup), and then press Select.  
If you have TCP/IP available on your network, we  
recommend that you assign an IP address to the  
printer.  
4 Press Menu until you see TCP/IP, and then  
press Select.  
5 Press Menu until you see Set IP Address, and  
then press Select.  
Assigning a printer IP address  
If your network is using DHCP, an IP address is  
automatically assigned after you connect the network  
cable to the printer.  
6 Change the address by pressing Menu to  
increase or decrease each number. Press  
Select to move to the next segment. Press  
Select when you are finished.  
1 Print a network setup page.  
The message Savedappears briefly.  
2 Look for the address under the “TCP/IP” heading  
on the network setup page.  
7 Press Menu until you see Set IP Netmask, and  
then press Select.  
8 Repeat step 6 to set the IP Netmask.  
9 Press Menu until you see Set IP Gateway, and  
then press Select.  
10 Repeat step 6 to set the IP Gateway.  
11 When you are finished, press Go to return the  
printer to the Ready state.  
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Connection guide  
Page 5 of 9  
Printer network ports—Windows 95/98/Me,  
Windows NT 4.0, Windows 2000, Windows XP,  
and Windows Server 2003  
Verifying the IP settings  
1 Print another network setup page. Look under  
the “TCP/IP” heading and make sure the IP  
address, netmask, and gateway are what you  
expected.  
Note: Installing a custom driver will not replace  
the system driver. A separate printer  
object will be created and appear in the  
Printers folder.  
2 Ping the printer and verify that it responds. For  
example, at a command prompt on a network  
computer, type pingfollowed by the new printer  
IP address (for example, 192.168.0.11).  
For basic printer functionality, you can install a system  
printer driver. The system printer driver presents a  
consistent user interface for use with all the printers on  
your network. However, using a custom printer driver  
provides enhanced printer features and functionality,  
such as printer status alerts.  
If the printer is active on the network, you should  
receive a reply.  
Follow the steps for your printing configuration and  
operating system to configure your network printer:  
Install drivers for network printing  
After you have assigned and verified the TCP/IP  
settings, you are ready to install the printer drivers on  
each network computer.  
Printing configuration  
Direct  
Operating system  
Windows 98SE/Me,  
Windows NT 4.0,  
Windows 2000,  
Windows XP, or  
Windows Server 2003  
Printer is connected directly to  
the network using a network  
cable, such as Ethernet.  
Operating system  
Windows  
Go to page...  
5
8
9
9
Printer drivers are typically  
installed on each network  
computer.  
Macintosh  
Windows 95 and  
Windows 98 (first  
edition)  
UNIX/Linux  
NetWare  
Shared  
Windows NT 4.0,  
Windows 2000,  
Printer is connected to one of  
the computers on the network  
using a local cable, such as  
USB.  
Windows XP, or  
Windows  
Windows Server 2003  
In Windows environments, network printers can be  
configured for direct printing or shared printing. Both  
network printing methods require the installation of a  
printer driver.  
Printer drivers are installed on  
the computer attached to the  
printer.  
During driver installation, the  
printer is set up to be “shared” so  
that other network computers  
can print to it.  
Supported printer drivers  
Windows system printer driver  
Custom printer driver  
System drivers are built into Windows operating  
systems. Custom drivers are available on the drivers  
CD.  
Direct printing using Windows 98SE/Me,  
Windows NT 4.0, Windows 2000, Windows XP, and  
Windows Server 2003  
Supported network printer ports  
To install a custom printer driver and network port:  
Microsoft IP port—Windows NT 4.0,  
Windows 2000, Windows XP, and  
Windows Server 2003  
1 Insert the drivers CD.  
If the CD does not auto launch, click Start à  
Run, and then type D:\Setup.exein the Run  
dialog box.  
2 Click Install Software.  
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Connection guide  
Page 6 of 9  
3 Click Printer and Software.  
Shared printing from a server using  
Windows NT 4.0, Windows 2000,  
4 Click Agree to accept the license agreement.  
5 Select Suggested, and then click Next.  
Windows XP, and Windows Server 2003  
After connecting your printer to a Windows NT 4.0,  
Windows 2000, Windows XP, or  
Windows Server 2003 computer (which will act as a  
server), follow these steps to configure your network  
printer for shared printing:  
The Suggested option is the default installation  
for local and network-attached setup. If you need  
to install utilities, change settings, or customize  
device drivers, select Custom, and follow the  
instructions on your screen.  
Step 1: Install a custom printer driver  
6 Select Network Attached, the printer  
manufacturer, and then click Next.  
1 Insert the drivers CD.  
If the CD does not auto launch, click Start à  
Run, and then type D:\Setup.exein the Run  
dialog box.  
7 Select the printer you are setting up, and then  
click Next.  
8 Select Add Port.  
2 Click Install Software.  
9 Select Lexmark Enhanced TCP/IP Port.Select  
TCP/IP Network Port, and then click Add.  
3 Click Printer and Software.  
4 Click Agree to accept the license agreement.  
5 Select Suggested, and then click Next.  
6 Select Local Attached,and then click Finish.  
10 Enter the information to create the port.  
a Enter a port name.  
This can be any name that you associate with  
the printer, such as Color1-lab4. After the  
port is created, this name appears in the list of  
available ports.  
7 Select the port you are using to connect the  
printer to the computer, and then click Next.  
8 Click Done.  
Note: If you don’t know the IP address, print a  
network setup page and look under the  
TCP/IP heading. For help, see “Printing a  
network setup page” on page 3 and  
9 Print a test page to verify printer installation.  
Step 2: Share the printer on the network  
1 Click Start Settings Printers.  
2 Select the printer you just created.  
3 Click File Sharing.  
“Verifying the IP settings” on page 5.  
b Enter the IP address in the text box.  
If you don't know the IP address, print a  
network setup page and look under the TCP/  
IP heading. Refer information on printing a  
network setup page, see “Printing a network  
setup page” on page 3.  
4 Check the Shared check box, and then enter a  
name in the Shared Name text box.  
5 In the Alternate Drivers section, select the  
operating systems of all the network clients that  
will print to the printer.  
11 Click Finished.  
6 Click OK.  
12 Print a test page to verify printer installation.  
Note: If you are missing files, you may be  
prompted to provide the server operating  
system CD.  
Direct printing using Windows 95 and Windows 98  
(first edition)  
For information about Windows 95 and Windows 98  
(first edition) direct printing, refer to the User’s Guide  
on the publications CD.  
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Connection guide  
Page 7 of 9  
7 Check the following to make sure the printer was  
5 Close Network Neighborhood.  
6 Print a test page to verify printer installation.  
Using the peer-to-peer method  
successfully shared.  
The printer object in the Printers folder now has a  
shared indicator. For example, in  
Windows NT 4.0, a hand appears under the  
printer object.  
With this method, the printer driver is fully installed on  
each client computer. Network clients retain control of  
driver modifications. The client computer handles the  
print job processing.  
Browse Network Neighborhood. Find the host  
name of the server and look for the shared name  
you assigned to the printer.  
1 Click Start Settings Printers.  
Step 3: Install the printer driver (or subset) on  
network clients  
2 Click Add Printer to launch the Add Printer  
wizard.  
Using the point and print method  
3 Click Network Print Server.  
Note: This method is usually the best use of  
system resources. The server handles  
driver modifications and the print job  
processing. This lets network clients  
return to applications much faster.  
4 Select the network printer from the Shared  
printers list. If the printer is not listed, enter the  
path of the printer in the text box.  
The path will look similar to the following:  
With this method, a subset of driver information is  
copied from the server to the client computer. This is  
just enough information to send a print job to the  
printer.  
\\<server host name>\<shared  
printer name>  
Note: If this is a new printer, you may be  
prompted to install a printer driver. If no  
system driver is available, then you will  
need to provide a path to available  
drivers.  
1 On the Windows desktop of the client computer,  
double-click Network Neighborhood.  
2 Locate the host name of the server computer,  
and then double-click the host name.  
The server host name is the name of the server  
computer that identifies it to the network. The  
shared printer name is the name assigned  
during the server installation process.  
3 Right-click the shared printer name, and then  
click Install.  
4 Wait a few minutes for the driver information to  
be copied from the server computer to the client  
computer, and for a new printer object to be  
added to the Printers folder. The time this takes  
varies based on network traffic and other factors.  
5 Click OK.  
6 Select whether you want this printer to be the  
default printer for the client, and then click  
Finish.  
7 Print a test page to verify printer installation.  
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Connection guide  
Page 8 of 9  
7 Close the Chooser window.  
Macintosh  
Note: A PostScript Printer Description (PPD)  
8 Verify printer installation.  
file provides detailed information about  
the capabilities of a printer to your UNIX  
or Macintosh computers.  
a Click the desktop printer icon you just  
created.  
b Choose Printing à Change Setup.  
A PostScript Printer Description (PPD) file must be installed  
on each computer used to print to a network printer. In  
addition, the computer must also have either a desktop  
printer (Mac OS 8.6 to 9.x) or a print queue in Print Center  
(Mac OS X). A print queue can be created either through  
AppleTalk or IP Printing. Follow the instructions for your  
operating system to install a PPD file and create a desktop  
printer or print queue.  
If the PPD file displayed in the PostScript Printer  
Description (PPD) file portion of the menu is  
correct for your printer, then printer setup is  
complete.  
If the PPD file displayed in the PostScript Printer  
Description (PPD) file portion of the menu is not  
correct for your printer, repeat “Step 1: Install a  
custom PPD file” on page 8.  
Mac OS 8.6 to 9.x  
Mac OS X  
Step 1: Install a custom PPD file  
Note: Installing the custom PPD is required  
only if this is the first time the printer has  
been set up. If the printer was previously  
installed, go on to Step 2: Create a  
desktop printer.  
Step 1: Install a custom PPD file  
1 Insert the drivers CD.  
Note: A PPD file provides detailed information  
about the capabilities of a printer to your  
Macintosh computer.  
1 Insert the drivers CD into your CD-ROM drive.  
2 Double-click Classic.  
2 Double-click the installer package for your  
printer.  
3 Double-click the Installer icon.  
3 On the Authorization screen, choose Click the  
lock to make changes.  
4 Select the language of your operating system,  
and then click OK.  
4 Enter your password, and then click OK.  
5 Click Install to install the PPD file for your printer.  
5 Click Continue on the Welcome screen and  
again after you view the Readme file.  
Step 2: Create a desktop printer  
6 Click Continue after you view the license  
agreement, and then click Agree to accept the  
terms of the agreement.  
1 In the Chooser, select the LaserWriter 8 driver.  
2 If you have a routed network, select the default  
zone from the list. If you don’t know which zone  
to select, look on the Network Setup page under  
AppleTalk for Zone.  
7 Select a Destination, and then click Continue.  
8 On the Easy Install screen, click Install. All the  
necessary software is installed on your  
computer.  
3 Select the new printer from the list.  
4 If you don’t know which printer to select, look on  
the Network Setup page under the AppleTalk  
heading to find the default name of the printer.  
9 Click Close when installation is complete.  
5 Click Create.  
6 Make sure there is an icon next to the printer  
name in the Chooser.  
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Connection guide  
Page 9 of 9  
Step 2: Create a print queue in Print Center or  
Printer Setup Utility  
4 Choose IP Printing from the pop-up menu.  
5 Enter the IP address or the printer DNS name in  
Using AppleTalk  
the Printer’s Address box.  
Follow these steps to create a print queue using  
AppleTalk. To create an IP print queue, see “Using IP  
Printing” on page 9.  
6 Choose the printer manufacturer from the  
Printer Model pop-up menu.  
7 Select the new printer from the list, and then  
click Add.  
1 Open Finder, click Applications, and then click  
Utilities.  
8 Verify printer installation:  
2 Double-click Print Center or Printer Setup  
Utility.  
a Open Finder, click Applications, and then  
click TextEdit.  
3 Choose Add Printer from the Printers menu.  
4 Choose AppleTalk from the pop-up menu.  
b Choose Print from the File menu.  
c Choose Summary from the Print Panel  
Note: If you don’t know which zone or printer to  
select, look on the network setup page  
under the AppleTalk heading.  
menu.  
d Do one of the following:  
If the PPD file displayed in the Summary window  
is correct for your printer, then printer setup is  
complete.  
5 Select the AppleTalk zone from the list.  
6 Select the new printer from the list, and then  
click Add.  
If the PPD file displayed in the Summary window  
is not correct for your printer, delete the printer  
from printer list in Print Center or Printer Setup  
Utility and repeat “Step 1: Install a custom PPD  
file” on page 8.  
7 Verify printer installation:  
a Open Finder, click Applications, and then  
click TextEdit.  
b Choose Print from the File menu.  
UNIX/Linux  
c Choose Summary from the Print Panel  
Your printer supports both UNIX and Linux network  
environments.  
menu.  
d Do one of the following:  
For the latest information about installing a network  
printer in a UNIX or Linux environment, click View  
Documentation on the drivers CD.  
If the PPD file displayed in the Summary window  
is correct for your printer, then printer setup is  
complete.  
NetWare  
If the PPD file displayed in the Summary window  
is not correct for your printer, delete the printer  
from printer list in Print Center or Printer Setup  
Utility and repeat “Step 1: Install a custom PPD  
file” on page 8.  
Your printer supports both Novell Distributed Print  
Services (NDPS) and regular queue-based NetWare  
environments. For the latest information about  
installing a network printer in a NetWare environment,  
launch the drivers CD and click View Documentation.  
Using IP Printing  
Follow these steps to create a print queue using IP  
Printing. To create an AppleTalk print queue, see  
“Using AppleTalk” on page 9.  
1 Open Finder, click Applications, and then click  
Utilities.  
2 Double-click Print Center or Printer Setup  
Utility.  
3 Choose Add Printer from the Printers menu.  
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Print media guide  
Page 1 of 2  
Print media guide  
The printer supports the following standard print media sizes. The Universal setting lets you select custom sizes  
up to the maximum specified.  
Print media  
Source  
Plain paper 1, 2  
500 7  
Grain long (Light):  
2000 8  
MPF 9  
2
60–74.9 g/m (16–19.9 lb bond)  
Grain long (Normal):  
2
75–119.9 g/m (20–31.9 lb bond)  
Grain long (Heavy):  
2
120–176 g/m (32–47 lb bond)  
Card stock 2  
Upper limit, grain long:  
500  
2
MPF  
Index Bristol: 163 g/m (90 lb)  
2
Tag:  
163 g/m (100 lb)  
2
Cover:  
176 g/m (65 lb)  
Upper limit, grain short:  
Index Bristol: 199 g/m (110 lb)  
2
2
Tag:  
Cover:  
203 g/m (125 lb)  
2
216 g/m (80 lb)  
Transparency  
161–169 g/m (43–45 lb bond)  
500  
2
MPF  
500  
Glossy paper  
Gloss Book, grain long:  
2
2000  
MPF  
500  
88–176 g/m (60–120 lb book)  
Gloss Cover, grain long:  
2
162–176 g/m (60–65 lb cover)  
Labels  
Paper:  
Dual-Web: 180 g/m (48 lb bond)  
3
2
180 g/m (48 lb bond)  
3
2
MPF  
2
Polyester: 220 g/m (59 lb bond)  
3, 4  
2
Vinyl:  
300 g/m (92 lb bond)  
Integrated forms (labels) 5 500  
Pressure sensitive area:  
2
MPF  
140–175 g/m  
Paper base (grain long):  
75–135 g/m (20–36 lb bond)  
2
Envelope 6  
60–105 g/m (16–28 lb bond)  
MPF  
7¾ Envelope (3.875 x 7.5 in.)  
9 Envelope (3.875 x 8.9 in.)  
10 Envelope (4.12 x 9.5 in.)  
DL Envelope (110 x 220 mm)  
C5 Envelope (162 x 229 mm)  
B5 Envelope (176 250 mm)  
2
Other Envelope (98.4 x 162 mm to 176 x 250 mm)  
1
2
2
3
6
Paper less than 75 g/m (20 lb) is limited to simplex only  
at less than 60% relative humidity and is not supported  
in duplex. The duplex option supports the same weights  
Multipurpose feeder weights differ:  
Sulfite, wood-free, or up to 100% cotton  
bond.  
2
• Paper:  
• Dual-Web: 199 g/m (53 lb)  
• Vinyl:  
199 g/m (53 lb)  
• 100% cotton content maximum weight is  
2
2
2
and types as the printer except for paper 60–74.9 g/m  
(16–19.9 lb) grain long bond, A5 cardstock, envelopes,  
transparencies, vinyl labels, and polyester labels.  
90 g/m (24 lb) bond.  
2
260 g/m (78 lb liner)  
• 28 lb bond envelopes are limited to 25%  
cotton content.  
4
5
Vinyl labels are supported only when  
printing environments and media are  
20–32.2°C (68–90°F).  
2
For 60–176 g/m (16–65 lb) paper, grain long fibers are  
recommended. For papers heavier than 176 g/m  
(65 lb), grain short is preferred.  
7
8
9
500-sheet tray  
2000-sheet tray  
Multipurpose feeder  
2
Pressure sensitive area must enter the  
printer first.  
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Print media guide  
Page 2 of 2  
Storing paper  
Use the following guidelines to avoid paper feeding problems and uneven print quality.  
Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative  
humidity is 40%.  
Store cartons of paper on a pallet or shelf rather than directly on the floor.  
If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so  
the edges do not buckle or curl.  
Do not place anything on top of paper packages.  
Avoiding paper jams  
The following hints can help you avoid paper jams:  
Do not remove paper trays while a job is printing. Wait for a Load Tray <x>or Readymessage before you  
remove the tray.  
Use only recommended paper.  
Do not load wrinkled, creased, or damp paper.  
Flex, fan, and straighten paper before you load it.  
Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the  
maximum height indicated.  
Push all trays firmly into the printer after loading them.  
Make sure the guides in the trays are properly positioned for the size paper you have loaded.  
Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.  
We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox  
or optional finisher. These specialty media types should be sent to the standard bin.  
If an optional finisher or mailbox is attached to your printer, make sure the printer and option are correctly  
aligned. Refer to the Setup Guide that came with your printer or option for alignment instructions.  
Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached.  
Refer to the Setup Guide for more information.  
If a jam should occur, clear the entire paper path.  
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Clearing jams guide  
Page 1 of 6  
Clearing jams guide  
Access doors and trays  
When a paper jam occurs, the jam number will appear on line one of the operator panel and the number of pages  
jammed will appear on line two.  
The following illustrations show areas in the printer where jams can occur.  
Areas 16  
Finisher  
28<x> Paper Jam  
Area A  
Multipurpose feeder  
200 Paper Jam  
250 Paper Jam  
Area B  
Left access door (beside Tray 1)  
200 Paper Jam  
Area C  
Paper input options:  
500-sheet drawer or 2000-sheet drawer  
24<x> Paper Jam  
Area M  
Mailbox or output expander  
27<x> Paper Jam  
Area D  
Front access door  
201 Paper Jam  
Area L  
Upper right access door (redrive area)  
201 Paper Jam  
Area T1  
Standard tray (Tray 1)  
200 Paper Jam  
202 Paper Jam  
Area K  
Lower right access door (fuser area)  
201 Paper Jam  
202 Paper Jam  
Area E  
Duplex mechanism  
230 Paper Jam  
Area J  
Duplex tray  
230 Paper Jam  
Area T<x>  
Paper input options:  
500-sheet drawer or 2000-sheet drawer  
24<x> Paper Jam  
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Clearing jams guide  
Page 2 of 6  
Understanding jam messages  
Note: Always clear the entire paper path when  
you receive any jam message.  
Paper jam message  
Check Areas...  
What to do…  
200 Paper Jam  
A, B, T1  
Follow the instructions for clearing Area A, Area B, and Area T1.  
If the jam message persists, paper may be caught in the image transfer unit. Refer to  
the User’s Reference located on the publications CD for information about clearing  
this type of jam.  
(Tray 1 and left access  
door beside tray 1)  
201 Paper Jam  
D, K, L  
K, L  
Follow the instructions for clearing Area D, Area K, and Area L.  
(Fuser area)  
If the jam message persists, paper may be caught in the fuser.See “Clearing  
fuser jams” on page 6 for instructions.  
202 Paper Jam  
Follow the instructions for clearing Area K and Area L.  
(Fuser area)  
If the jam message persists, paper may be caught in the fuser. See “Clearing  
fuser jams” on page 6 for instructions  
230 Paper Jam  
E, J  
Follow the instructions for clearing Area E and Area J.  
Follow the instructions for clearing Area C and Area T<x>.  
Follow the instructions for clearing Area A.  
(Duplex area)  
24<x> Paper Jam  
C, T<x>  
(Trays 2–4)  
250 Paper Jam  
A
(Multipurpose feeder)  
27<x> Paper Jam  
M
Follow the instructions for Clearing mailbox or output expander jams  
(Area M).  
(Mailbox or output  
expander)  
28<x> Paper Jam  
1, 2, 3, 4, 5, 6  
Follow the instructions for Clearing finisher jams (Areas 16) .  
(Finisher)  
3 Return the feeder to its working position and reload  
Clearing the entire paper path  
your media.  
When a paper jam occurs, the printer stops operating  
and displays 2xx Paper Jam and a message to clear  
certain printer areas.  
After you have cleared the following areas, make sure  
all printer covers, doors, and trays are closed, and then  
press Go to resume printing.  
Area A  
1 If you are using the multipurpose feeder, release  
the levers on each side of the feeder to open it  
flat.  
2 Press the pick assembly release lever and  
remove all media and jams.  
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Clearing jams guide  
Page 3 of 6  
b Close the door.  
Area B  
2 If you have an optional 2000-sheet drawer:  
1 Open the left access door.  
a Open the 2000-sheet drawer access door. Pull  
2 Pull down the lever until it stops.  
the jam down and out of the rollers.  
3 Remove all visible media.  
Note: Remove any torn media from the printer.  
4 Return the lever to its upright position.  
5 Close the door.  
b Close the door.  
Area D  
Note: Open Tray 1 and make sure the entire  
media stack is pushed all the way down  
into the tray.  
1 Open the front access door.  
2 Hold down the lever in the upper left corner.  
Remove jams in the rollers under the image  
transfer unit.  
Area C  
1 If you have one or more optional 500-sheet  
drawers:  
a Open the 500-sheet drawer access door. Hold  
the door down while removing jams.  
Note: Make sure the entire paper stack is  
loaded correctly and pushed all the way  
down into the tray.  
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Clearing jams guide  
Page 4 of 6  
Area T1  
Area T<x>  
1 If clearing Area B did not clear your jam, then  
1 If you cannot clear all the 500-sheet drawer jams  
from Area C:  
carefully open tray 1. Remove any jams.  
Note: Make sure the paper is pushed all the  
a Carefully open trays 2 through 4 (all 500-sheet  
way down into the tray.  
trays) and remove jams.  
Note: Make sure the paper is pushed all the  
2 Close tray 1.  
way down into the tray.  
Area E  
b Close trays 2 through 4.  
1 Pull the duplex mechanism completely out. Look  
inside and remove any paper caught in the  
rollers. Also, look up inside, as some jams may  
be above the rollers.  
2 If you cannot clear the 2000-sheet drawer jam  
from Area C:  
a Open the 2000-sheet drawer.  
Note: Any image printed will not be fused to the  
page.  
2 Reinstall the duplex mechanism in the printer.  
b Remove any jams, and then close the  
2000-sheet drawer.  
Area J  
1 Remove the duplex tray.  
2 Remove any jams and then reinstall the tray.  
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Clearing jams guide  
Page 5 of 6  
Area K  
Clearing mailbox or output expander  
jams (Area M)  
1 Open the lower right access door.  
1 Open the rear door of the 5-bin mailbox or output  
expander.  
2 Remove any jams, and then close the door.  
Area L  
1 Open the upper right access door.  
2 Pull the jam straight out, and then close the door.  
2 Remove jams from the rollers and then close the  
door.  
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Clearing jams guide  
Page 6 of 6  
6 Lift up the fuser roller cover and remove the jam.  
Clearing fuser jams  
1 Clear the paper path. If the jam error message  
persists, go on to step 2.  
2 Open both the upper right and the lower right  
access doors (Areas K and L).  
CAUTION: The fuser assembly may be hot. Let it  
cool before continuing.  
7 Close the fuser roller cover.  
8 Snap the housing back onto the fuser.  
9 Insert the fuser back into the printer.  
10 Slide the latches out, and then pull up to  
refasten them.  
11 Close the doors.  
3 Pull down the latches. They slide toward the  
center to release the fuser.  
Clearing image transfer unit jams  
Refer to the User’s Reference located on the  
publications CD for information about clearing this  
type of jam.  
Clearing finisher jams (Areas 1– 6)  
Refer to the Finisher Setup & User’s Guide for  
instructions on clearing finisher jams.  
If you still need help  
1 Turn the printer off and then back on.  
4 Pull the fuser out of the printer, and set it on a  
clean, flat surface.  
2 Contact your administrator or Help desk if you  
need more assistance.  
5 Unsnap the housing and set it aside.  
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Print quality guide  
Page 1 of 4  
Print quality guide  
You can solve many print quality problems by replacing a supply or maintenance item that has reached the end  
of its intended life. Check the operator panel for a message about a printer consumable.  
Use the following table to find solutions to print quality problems.  
Symptom  
Cause  
Solution  
Either the print cartridges are defective, Marks occur repeatedly only in one  
Repeating defects  
the image transfer unit and transfer  
roller are defective, or the fuser is  
defective.  
color and multiple times on a page:  
Replace the cartridge if the defects  
occur every:  
– 48 mm (1.9 in.)  
– 97 mm (3.8 in.)  
Marks occur down the page  
repeatedly in all colors:  
Replace the transfer roll if the defects  
occur every 60 mm (2.4 in.)  
Replace the image transfer unit if the  
defects occur every 101 mm (4 in.)  
Replace the fuser if the defects occur  
every 148 mm (5.8 in.)  
Marks occur on every third or sixth  
page in any color:  
Replace the image transfer unit.  
Color has shifted outside of the  
appropriate area or has been  
superimposed over another color area.  
Top to Bottom or Left to Right:  
Color  
misregistration  
1 Re-seat the cartridges by removing  
them from the printer and then  
reinserting them.  
AABBCCDDEE  
2 Adjust the Color Alignment under the  
ABCDE  
ABCDE  
Utilities Menu.  
3 Align the image transfer unit.  
Either the print cartridges are defective, 1 Replace the color print cartridge  
White or colored  
line  
the image transfer unit and transfer  
roller are defective, or the fuser is  
defective.  
causing the line.  
2 If you still have the problem, replace  
the image transfer unit and transfer  
roller.  
ABCDE  
ABCDE  
ABCDE  
3 If you still have the problem, replace  
the fuser.  
The print cartridges, the transfer roller, Replace the print cartridge, the transfer  
Streaked  
horizontal lines  
image transfer unit, or fuser may be  
defective, empty, or worn.  
roller, the image transfer unit, or fuser  
as needed.  
ABCDE  
ABCDE  
ABCDE  
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Print quality guide  
Page 2 of 4  
Symptom  
Cause  
Solution  
Toner is smeared before fusing to the If paper is stiff, try feeding from  
Streaked vertical  
lines  
paper.  
another tray.  
The print cartridge is defective.  
Replace the color print cartridge  
ABCDE  
ABCDE  
ABCDE  
causing the streaks.  
Paper has absorbed moisture due to Load paper from a fresh package in  
Print irregularities  
high humidity.  
the paper tray.  
You are using paper that does not  
Avoid textured paper with rough  
meet the printer specifications.  
finishes.  
ABCDE  
ABCDE  
ABCDE  
The image transfer unit and transfer Make sure the printer’s paper type,  
roller are worn or defective.  
paper texture, and paper weight  
settings match the type of paper you  
are using.  
The fuser is worn or defective.  
Replace the image transfer unit and  
transfer roller.  
Replace the fuser.  
The Toner Darkness setting is too  
Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
Print too light  
light.  
You are using paper that does not  
meet the printer specifications.  
Perform a Color Adjust in the Utilities  
Menu.  
The print cartridges are low on toner.  
The print cartridges are defective or  
Load paper from a new package.  
have been installed in more than one Avoid textured paper with rough  
printer.  
finishes.  
Make sure the paper you load in the  
trays is not damp.  
Make sure the printer’s paper type,  
paper texture, and paper weight  
settings match the type of paper you  
are using.  
Replace the print cartridges.  
The Toner Darkness setting is too  
Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
Print too dark  
dark.  
The print cartridges are defective.  
Replace the print cartridges.  
You are using transparencies that do Use only transparencies  
Transparency print quality is  
poor  
not meet the printer specifications.  
recommended by the printer  
manufacturer.  
The Paper Type setting for the tray  
you are using is set to something  
other than Transparency.  
(Print has inappropriate light or dark  
spots, toner is smeared, horizontal or  
vertical light bands appear, or color  
does not project.)  
Make sure the Paper Type setting is  
set to Transparency.  
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Print quality guide  
Page 3 of 4  
Symptom  
Cause  
Solution  
The print cartridges are defective.  
The transfer roller is worn or  
Replace the print cartridges.  
Replace the transfer roller.  
Replace the image transfer unit.  
Replace the fuser.  
Toner specks  
defective.  
The image transfer unit is worn or  
defective.  
Call for service.  
The fuser is worn or defective.  
Toner is in the paper path.  
The Type setting is wrong for the type Change Paper Type to match the  
Toner rubs off the paper easily  
when you handle the sheets  
of paper or specialty media you are  
paper or specialty media you are  
using.  
using.  
The Texture setting is wrong for the Change Paper Texture from Normal  
type of paper or specialty media you  
to Smooth or Rough.  
are using.  
Change Paper Weight from Plain to  
CardStock (or other appropriate  
weight).  
The Weight setting is wrong for the  
type of paper or specialty media you  
are using.  
Replace the fuser.  
The fuser is worn or defective.  
The Toner Darkness setting is too  
Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
Gray  
background  
dark.  
The print cartridges are defective.  
ABCDE  
Replace the print cartridges.  
ABCDE  
ABCDE  
The print cartridges are defective.  
The transfer roller is worn or  
Replace the print cartridges.  
Replace the transfer roller.  
Replace the image transfer unit.  
Uneven print  
density  
defective.  
ABCDE  
The image transfer unit is worn or  
ABCDE  
ABCDE  
defective.  
Toner level is low in the print cartridges. Make sure the Paper Type setting is  
correct for the paper or specialty  
Ghost Images  
media you are using.  
ABCDE  
ABCDE  
ABCDE  
ABCDE  
Replace the print cartridges.  
Guides in the selected tray are set for a Move the guides in the tray to the  
different size paper than what is loaded proper positions for the size loaded.  
in the tray.  
Clipped images  
(Some of the print is cut off on the  
sides, top, or bottom of the paper.)  
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Print quality guide  
Page 4 of 4  
Symptom  
Cause  
Solution  
Guides in the selected tray are set for Move the guides in the tray to the  
Incorrect margins  
a different size paper than what is  
loaded in the tray.  
proper positions for the size loaded.  
Set the Paper Size to match the  
Auto size sensing is set to off, but  
you loaded a different size paper in a  
tray. For example, you inserted A4  
size paper into the selected tray but  
did not set the Paper Size to A4.  
media in the tray.  
Guides in the selected tray are not in Move the guides in the tray to the  
Skewed print  
the correct position for the paper size  
proper positions for the size loaded.  
(Print is inappropriately slanted.)  
loaded in the tray.  
Refer to the Card Stock & Label  
Guide available on our Lexmark Web  
specifications.  
You are using paper that does not  
meet the printer specifications.  
Refer to Paper and specialty media  
specifications in the User’s Guide on  
the publications CD.  
One or more print cartridges are  
Replace the defective print  
Blank pages  
defective or empty.  
cartridges.  
The print cartridges are defective.  
Your printer requires servicing.  
Replace the print cartridges.  
Call for service.  
Solid color pages  
The Type, Texture, and Weight  
settings are not appropriate for the  
type of paper or specialty media you  
are using.  
Change Paper Type, Paper Texture,  
and Paper Weight to match the  
paper or specialty media loaded in  
the printer.  
The paper curls badly once it  
prints and exits to a bin  
The paper has been stored in a high Load paper from a fresh package.  
humidity environment.  
Store paper in its original wrapper  
until you use it.  
Refer to Storing paper in the  
User’s Guide on the publications CD.  
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Moving guide  
Page 1 of 1  
Moving guide  
Follow these guidelines to move the printer within the office or to prepare the printer for shipment.  
Warning: Follow these guidelines to avoid injuring yourself or damaging the printer.  
Always use at least two people to lift the printer.  
Always turn off the printer using the power switch.  
Disconnect all cords and cables from the printer before attempting to move the printer.  
Failure to repackage the printer properly for shipment can result in damage to the printer not covered by  
the printer's warranty.  
Damage to the printer caused by improper moving is not covered by the printer's warranty.  
Moving the printer within the office  
The printer can be safely moved from one location within an office to another following these precautions:  
The printer must remain in an upright position.  
Any cart used to move the printer should have a surface able to support the full footprint of the printer.  
Severe jarring movements may cause damage to the printer and must be avoided.  
Preparing the printer for shipment  
To transport the printer by vehicle or by commercial carrier, the printer must be repackaged for shipment using  
the proper packaging. The printer package must be securely fastened to its pallet. Do not use a shipping or  
transport method that requires the printer to be shipped without a pallet. The printer must stay upright throughout  
the shipment. If you do not have all the original packaging, contact your local service representative to order the  
repackaging. Additional instructions for repackaging the printer are provided in the repackaging Kit.  
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