Instructions for Installation and Use
Fridge / Freezer
Model HME35
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Operating Instructions
REFRIGERATOR/FREEZER COMBINATION
Contents
GB
Installation, 4-5
Positioning and connection
GB
Description of the appliance, 6-7
Control panel
English,1
Overall view
Start-up and use, 8-9-10
Starting the appliance
Using the display
Using the refrigerator to its full potential
Using the freezer to its full potential
Maintenance and care, 11-12
Switching the appliance off
Cleaning the appliance
Avoiding mould and unpleasant odours
Replacing the light bulb
HME35
Precautions and tips, 13
General safety
Disposal
Respecting and conserving the environment
Troubleshooting, 14
Assistance, 15
After Sales Service, 18
Hotpoint Guarantee, 19
Key Contacts, 20
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Installation
! Before operating your new appliance, please read
these operating instructions carefully. They contain
important information for safe use, installation and care
of the appliance.
Your appliance is supplied with a 13amp fused plug that
can be plugged into a 13amp socket for immediate use.
Before using the appliance please read the instructions
below.
GB
! Please keep these operating instructions for future
reference. Pass them on to possible new owners of the
appliance.
WARNING:
THIS APPLIANCE MUST BE EARTHED.
Replacing fuse covers:
Positioning and connection
When replacing a faulty fuse, a 13amp ASTA approved
fuse to BS 1362 should always be used and the fuse
cover re-fitted.
If the fuse cover is lost, the plug must not be used until
a replacement is obtained.
Positioning
1. Place the appliance in a well-ventilated humidity-free
room.
2. Do not obstruct the rear fan grills. The compressor
and condenser give off heat and require good ventilation
to operate correctly and save energy.
3. Ensure the appliance is far away from any sources of
heat (direct sunlight, electric stove, etc.).
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Electrical connections
After transportation of the appliance, carefully place it
vertically and wait at least 3 hours before connecting it
to the electricity mains. Before inserting the plug into the
electrical socket ensure the following:
Changing the plug:
Removing the plug
If your appliance has a non-rewireable moulded plug
and you should wish to remove it to add a longer cable
or to re-route the mains cable through partitions, units
etc. please ensure that either:
• The appliance is earthed and the plug is compliant
with the law.
• The socket can withstand the maximum power of the
appliance, which is indicated on the data plate
located on the bottom left side of the fridge (e.g. 150
W).
• The voltage must be in the range between the values
indicated on the data plate located on the bottom left
side (e.g. 220-240V).
-
The plug is replaced by a fused 13amp re-
wireable plug bearing the BSI mark of
approval.
or
-
The mains cable is wired directly into a
13amp cable outlet, controlled by a
switch (in compliance with BS 5733)
which is accessible without moving the
appliance.
• The socket is compatible with the plug of the
appliance.
If the socket is incompatible with the plug, ask an
authorised technician to replace it (see Assistance).
Do not use extension cords or multiple sockets.
Disposing of the plug
Cut off and dispose of the supplied plug if it does not fit
your socket. The cable should be cut as close as
possible to the moulded plug.
! Once the appliance has been installed, the power
supply cable and the electrical socket must be easily
accessible.
Remove the fuse.
! The cable must not be bent or compressed.
WARNING:
! The cable must be checked regularly and replaced by
authorised technicians only (see Assistance).
To avoid a shock hazard do not insert the discarded
plug into a socket anywhere else.
! The manufacturer declines any liability should these
safety measures not be observed.
4
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Fitting a new plug
GB
IMPORTANT
WIRES IN THE MAINS LEAD ARE COLOURED IN
ACCORDANCE WITH THE FOLLOWING CODE...
Green and Yellow - Earth
Blue
Brown
- Neutral
- Live
As the colours of the wires in the mains lead may not
correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
-
Connect Green and Yellow wire to terminal marked
'E' or or coloured Green and Yellow.
-
-
Connect Brown wire to terminal marked 'L' or
coloured red or brown.
Connect Blue wire to terminal marked 'N' or
coloured Black or Blue.
If a 13amp plug (BS 1363) is used it must be
fitted with a 13amp fuse. A 15amp plug must be
protected by a 15amp fuse, either in the plug or adaptor
or at the distribution board.
If you are in any doubt about the electrical
supply to your machine, consult a qualified
electrician before use.
CE Marking certifies that this appliance conforms to
the following EEC directives :
Low Voltage Equipment - 73/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC
& 93/68/EEC
5
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Description of the
appliance
Control panel
GB
MODE
SELECT
FREEZER
button
button
OPERATION and
APPLIANCE ON/OFF
Knob
REFRIGERATOR
OPERATION
Knob
SUPER COOL
SUPER FREEZE
function
function
REFRIGERATOR
COMPARTMENT
FREEZER
COMPARTMENT
HOLIDAY
ICE PARTY
setting
function
function
setting
• REFRIGERATOR OPERATION Knob
• SUPER FREEZE function
This knob turns the refrigerator compartment on or
off and enables you to set the relative operating
temperatures.
Displays the status (disabled, selected or enabled) of
the SUPER FREEZE function (rapid freezing).
• ICE PARTY function
• MODE button
Displays the status (disabled, selected or enabled) of
the ICE PARTY function (maximum speed in cooling a
warm bottle and serving it at the table in the special
bucket designed to maintain the temperature reached
by the bottle).
This button allows you to navigate the display to have
access to the various settings/functions and to turn off
the alarm buzzers.
• REFRIGERATOR COMPARTMENT setting
Displays the temperature set in the fridge
compartment and when the fridge compartment is
turned OFF (word OFF indicated).
• SELECT button
This button selects/deselects the different functions
and turns off the alarm buzzers.
• SUPER COOL function
• FREEZER OPERATION and APPLIANCE ON/OFF
Knob
Displays the status (disabled, selected or enabled) of
the SUPER COOL function (rapid cooling of the
refrigerator compartment).
This knob turns the whole appliance on or off and
enables you to set the freezer compartment operating
• HOLIDAY function
Displays the status (disabled, selected or enabled) of
the HOLIDAY FUNCTION (optimal temperatures with
the minimum consumption in the event of prolonged
absence).
6
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Description of the
appliance
Overall view
GB
Removable lidded shelf
with EGG TRAYand
BUTTER DISH
A.I.R. SYSTEM
(Advanced
Integrated
Refrigeration)
SHELVES•
Removable
multipurpose
SHELVES•
Hinged shelf*
MULTI-USE bin
*
Compartment for
A 2 LITRE BOTTLE
FRUIT and
VEGETABLE bin
BOTTLE shelf
CONTROL PANEL
FREEZER and
STORAGE
compartment
ICE tray
STORAGE
compartments
•
Varies by number and/or position.
* Available only on certain models.
7
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Start-up and use
Starting the appliance
SHELVES•: with or without grill.
Due to the special guides the
shelves are removable and the
height is adjustable (see
diagram), allowing easy
storage of large containers
and food. Height can be
adjusted without complete
removal of the shelf.
GB
1
! Before starting the appliance, follow the installation
instructions (see Installation).
! Before connecting the appliance, clean the
compartments and accessories well with lukewarm water
and bicarbonate.
! The appliance comes with a motor protection control
system which makes the compressor start approximately
8 minutes after being switched on. The compressor also
starts each time the power supply is cut off whether
voluntarily or involuntarily (blackout).
2
MULTI-USE bin: to store food (such as cold meats)
for a long time and also prevent odours from lingering
in the refrigerator.
*
Once you have plugged the appliance into the mains
socket, make sure the display is on (the FREEZER
COMPARTMENT knob must not be on Off).
Freezer compartment
When you turn the appliance on (by turning the
FREEZER and APPLIANCE ON/OFF Knob to the required
freezer compartment operating temperature), we
recommend you enable the SUPER FREEZE function to
speed up the cooling process inside the compartment;
when the latter has reached the optimal temperature, the
function will be disabled and you may place the frozen
foods inside the freezer.
Refrigerator compartment
When you turn the refrigerator compartment on (by
turning REFRIGERATOR OPERATION Knob to the
required refrigerator compartment operating
temperature), we recommend you enable the SUPER
COOL function to speed up the cooling process inside
the compartment: after a few hours, you may place food
inside the refrigerator.
A.I.R. SYSTEM (Advanced Integrated Refrigeration)
It is recognizable due to the presence of the mechanism
on the top part of the refrigerator compartment (see
diagram). The A.I.R. System maintains a constant fridge
temperature to keep food fresher for longer and will
quickly restore the temperature to the correct level, even
if the door is opened frequently: the blown air (A) is
cooled when it comes into contact with the cold wall,
whereas the hotter air (B) is sucked up (see diagram).
B
A
• Varies by number and/or position.
Available only on certain models.
*
8
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Using the display
! The SUPER FREEZE function features a double mode
of operation (see paragraph on operating the freezer
compartment).
GB
Setting the temperature
If the compartment concerned is switched off, the word
OFF will appear on the relative indication space on the
display (REFRIGERATOR COMPARTMENT setting and
FREEZER COMPARTMENT setting). If the compartment is
switched on, then the temperatures set at that time will
appear. To change them, turn the relative knob directly
(REFRIGERATOR OPERATION Knob and FREEZER
OPERATION and APPLIANCE ON/OFF Knob).
The refrigerator compartment can be set to between
+2°C and +8°C, while the freezer compartment can be
set to a temperature of between -18°C and -26°C. The
temperature in both cases can be increased or
decreased by 1°C at a time.
Enabling/disabling the DEMO mode:
To run a demonstration of the display operation while
keeping the appliance turned off, just enable the DEMO
mode.
Enabling:
- set the FREEZER OPERATION and APPLIANCE ON/OFF
Knob to 0ff;
- keep the two buttons “Select” and “Mode” pressed for
approximately 5 seconds, until you hear the buzzer and
the two words “OFF” and “OFF” flash on the display;
these words will flash for the entire duration the DEMO
mode is enabled.
When the HOLIDAY function is enabled, temperature
regulations cannot be made, but the appliance
automatically sets itself to the best setting for the
situation: +12°C for the refrigerator compartment (if
enabled) and -18°C for the freezer compartment.
Disabling:
- set the FREEZER OPERATION and APPLIANCE ON/OFF
Knob to 0ff;
- keep the two buttons “Select” and “Mode” pressed for
approximately 5 seconds, until you hear the buzzer and
the two words “OFF” and “OFF” on the display stop
flashing.
Function status
Function symbol during normal operation
Using the refrigerator to its full potential
Function selected (outline flashing)
Function enabled (outline on)
• Use the REFRIGERATOR OPERATION knob to adjust
the temperature (see Description).
• Activate the SUPER COOL function to lower the
temperature quickly. For example, when you place a
large number of new food items inside a fridge, the
internal temperature will rise slightly. The function
quickly cools the groceries by temporarily reducing the
temperature until it reaches the ideal level.
Enabling/disabling the functions
Press the MODE button as many times as necessary for
the red outline of the function you wish to act on to light
up: this indicates that the function has been selected
and is ready to be enabled or disabled. Now you can
enable or disable the selected function using the
SELECT button.
• Place only cold or lukewarm foods in the compartment,
not hot foods (see Precautions and tips).
! If you do not confirm your selection by pressing the
button within five seconds of the last action
performed on the display, the latter shall go back to
displaying the function previously set and indicate that
no new modification has been made.
• Remember that cooked foods do not last longer than
raw foods.
• Do not store liquids in open containers. They will
increase humidity in the refrigerator and cause
condensation to form.
! The SUPER COOL function is linked to the refrigerator
compartment and when the latter is switched off, no action
whatsoever will be possible on the former, other functions
foresee an operation that can create conflicts (for example,
when the HOLIDAY and SUPER FREEZE functions are
enabled simultaneously), in this case a pre-set priority is
taken into consideration in order to help you operate the
appliance.
9
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Using the freezer to its full potential
ICE trays.
GB
The Easy Ice trays are set into the top part of the freezer
drawers to maximise the space within the freezer. The
trays are drip-free and sealed to prevent food from
tainting the ice cubes.
• Use the FREEZER OPERATION and APPLIANCE ON/
OFF Knob to adjust the temperature (see Description).
• Do not re-freeze food that is defrosting or that has
already been defrosted. These foods must be cooked
and eaten (within 24 hours).
1. Check that the tray is completely empty and fill it with
water through the opening provided.
• Fresh food that needs to be frozen must not come into
contact with food that has already been defrosted.
Fresh food must be stored in the top FREEZER and
STORAGE compartment where the temperature drops
below -18°C and guarantees rapid freezing.
2. Take care not to exceed the level indicated (MAX
WATER LEVEL). Excess water prevents the ice cubes
from dispensing (if this happens, wait for the ice to
melt and empty the tray).
3. Turn the tray 90°: due to the connected compartments
each mould fills with water (see diagram).
• Do not place glass bottles which contain liquids, and
which are corked or hermetically sealed in the freezer
because they could break.
4. Close the opening with the lid provided and put the
tray back, placing the top part in the corresponding
housing and allowing it to drop in again.
• The maximum quantity of food that may be frozen daily is
indicated on the plate containing the technical properties
located on the bottom left side of the refrigerator
compartment (for example: Kg/24h: 4).
5. When the ice has formed (minimum time approximately
8 hours) knock the tray against a hard surface and wet
the outside so that the ice cubes come loose and take
them out through the opening.
• To freeze (if the freezer is already operating):
- For small quantities, less than the maximum capacity
indicated on the data plate (situated on the lower left,
next to the salad crisper), enable the SUPER FREEZE
function on the display in the "24 hour" mode and insert
the food to be frozen. To enable the function, press the
MODE button as many times as necessary for the
SUPER FREEZE symbol to start flashing and then press
the SELECT button to enable the SUPER FREEZE
function. After 24 hours, or once the optimal
MAX
WATER LEVEL
temperatures have been reached, the rapid freezing
function is automatically disabled.
- For large quantities of food to be frozen (up until the
maximum load indicated on the data plate situated on
the lower left, next to the salad crisper), enable the
SUPER FREEZE function on the display in the "48 hours"
mode: To enable the function, press the MODE button as
many times as necessary for the SUPER FREEZE symbol
to start flashing and then press the SELECT button for
more than three seconds to ensure the function is
enabled (symbol SUPER FREEZE function starts to flash
slowly). After 24 hours, the function symbol will stop
flashing and go back to being permanently lit; you can
now insert the food to be frozen. After another 24 hours,
the function will be disabled automatically.
ICE PARTY: to bring a bottle of
sparkling wine or champagne
to the right temperature. Place
it in the bucket provided inside
the FREEZER and STORAGE
compartment. The bucket may
be used to serve the bottle,
keeping it cool.
! Do not open the door during freezing.
! If there is a power cut or malfunction, do not open the
freezer door. This will help maintain the temperature
inside the freezer, ensuring that foods are conserved for
at least 9 -14 hours.
10
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Maintenance and care
Switching the appliance off
Holiday function
GB
During cleaning and maintenance it is necessary to
disconnect the appliance from the electricity supply:
To minimise energy usage when on holiday, it is not
necessary to switch the appliance off. The appliance has
a function which allows it to maintain the temperature of
the refrigerator compartment at approximately 15°C
(which can also be used to conserve make-up and
beauty products). The freezer temperature must be set to
the minimum value (1) in order to preserve the food. T
1. set the FREEZER OPERATION and APPLIANCE ON/OFF
Knob on Off
2. pull the plug out of the socket
! If this procedure is not followed, the alarm may sound.
This alarm does not indicate a malfunction. To restore
normal operation, it is sufficient to set the FREEZER
OPERATION and APPLIANCE ON/OFF knob on the
desired value. To disconnect the appliance, follow point 1
and 2.
Cleaning the appliance
• The external and internal parts, as well as the rubber
seals may be cleaned using a sponge that has been
soaked in lukewarm water and bicarbonate of soda or
neutral soap. Do not use solvents, abrasive products,
bleach or ammonia.
• The removable accessories may be soaked in warm
water and soap or dishwashing liquid. Rinse and dry
them carefully.
Avoiding mould and unpleasant odours
• The appliance is manufactured with hygienic materials
which are odour free. In order to maintain an odour
free refrigerator and to prevent the formation of stains,
food must always be covered or sealed properly.
• If you want to switch the appliance off for an extended
period of time, clean the inside and leave the doors
open.
11
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Defrosting the appliance
Replacing the light bulb
GB
! Follow the instructions below.
To replace the light bulb in the refrigerator compartment,
pull out the plug from the electrical socket. Follow the
instructions below.
Do not speed up the defrosting process by using any
devices or tools other than the scraper provided, you
may damage the refrigeration circuit.
Access the light bulb (A) by unscrewing the fixing screw
(B) which is located at the back of the lampcover, as
shown (see diagram). Replace it with a similar light bulb,
the power of which should not exceed 15W.
Defrosting the refrigerator compartment
The refrigerator has an automatic defrosting function:
water is ducted to the back of the appliance by a special
discharge outlet (see
A
diagram) where the heat
produced by the
compressor causes it to
evaporate. It is necessary
to clean the discharge
hole regularly so that the
water can flow out easily.
B
Defrosting the freezer compartment
Remove frost regularly using the special scraper
provided. If the frost layer is greater than 5 mm, it is
necessary to defrost manually.
If the frost is more than 5 mm thick, then you must defrost
the freezer completely. Proceed as follows: one day before
enabling the SUPER FREEZE function in the 24-hour mode;
it helps give the food a healthy extra "cold shock". After
24 hours, the freezing function is automatically disabled
but you can disable it yourself. Turn the appliance off by
turning the appliance ON/OFF knob. WARNING: this
operation switches off the whole appliance (including the
fridge compartment).
Wrap all frozen foods in newspaper and place them either
in another refrigerator or in a cool place. Leave the door
open, so as to allow all the frost to melt completely, helping
it along with containers filled with lukewarm water.
Clean and dry thoroughly before restarting the appliance.
Remember that the motor will not start immediately, but
rather after approximately 8 minutes.
12
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Precautions and tips
! The appliance was designed and manufactured in
Disposal
GB
compliance with international safety standards. The
following warnings are provided for safety reasons and
must be read carefully.
• Observe local environmental standards when
disposing packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected separately
in order to optimise the recovery and recycling of the
materials they contain and reduce the impact on
human health and the environment. The crossed out
“wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the
appliance it must be separately collected.
This appliance complies with the following
Community Directives:
- 73/23/EEC of 19/02/73 (Low Voltage) and
subsequent amendments;
-89/336/EEC of 03.05.89 (Electromagnetic
Compatibility) and subsequent amendments;
- 2002/96/CE..
General safety
Consumers may take their old appliance to public
waste collection areas, other communal collection
areas, or if national legislation allows return it to a
retailer when purchasing a similar new product.
All major household appliance manufacturers are
active in the creation of systems to manage the
collection and disposal of old appliances.
• The appliance was designed for domestic use inside the
home and is not intended for commercial or industrial
use.
• The appliance must be used to store and freeze food
products by adults only and according to the
instructions in this manual.
• The appliance must not be installed outdoors, even in
covered areas. It is extremely dangerous to leave the
appliance exposed to rain and storms.
Respecting and conserving the environment
• Do not touch the appliance with bare feet or with wet or
moist hands and feet.
• Install the appliance in a fresh and well-ventilated
room. Ensure that it is protected from direct sunlight
and do not place it near heat sources.
• Do not touch the internal cooling elements: this could
cause skin abrasions or frost/freezer burns.
• Try to avoid keeping the door open for long periods or
opening the door too frequently in order to conserve
energy.
• When unplugging the appliance always pull the plug
from the mains socket, do not pull on the cable.
• Before cleaning and maintenance, always switch off the
appliance and disconnect it from the electrical supply. It
is not sufficient to set the temperature adjustment knobs
on (appliance off) to eliminate all electrical contact.
• Do not fill the appliance with too much food:
cold air must circulate freely for food to be preserved
properly. If circulation is impeded, the compressor will
work continuously.
• In the case of a malfunction, under no circumstances
should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may
cause injury or further malfunctioning of the appliance.
• Do not place hot food directly into the refrigerator. The
internal temperature will increase and force the
compressor to work harder and will consume more
energy.
• Do not use devices or tools other than the special
scraper provided inside the compartments.
• Defrost the appliance if ice forms (see Maintenance).
A thick layer of ice makes cold transference to food
products more difficult and results in increased
energy consumption.
• Do not put ice cubes taken directly from the freezer into
your mouth.
• Do not allow children to tamper with the controls or play
with the appliance. Under no circumstance should they
be allowed to sit on the bins or to hang from the door.
• Regularly check the door seals and wipe clean to
ensure they are free of debris and to prevent cold air
from escaping (see Maintenance).
• Keep packaging material out of the reach of children! It
can become a choking or suffocation hazard.
13
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Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
GB
Malfunctions:
Possible causes / Solutions:
The display does not illuminate.
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The motor does not start.
• The appliance comes with a motor protection control (see Start-up and use).
The refrigerator and the freezer do not • The doors do not close properly or the seals are damaged.
cool well.
• The doors are opened too frequently.
• The OPERATION knobs are not on the correct setting (see Description).
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is
beginning to freeze.
• The REFRIGERATOR OPERATION knob is not on the correct setting
(see Description).
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.
• The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions
are enabled (see Description).
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
The appliance makes a lot of noise.
• The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
There is water at the bottom of the
refrigerator.
• The water discharge hole is blocked (see Maintenance).
Door open alarm
Should the refrigerator door be left open for more than two minutes, the
lamp inside the compartment will begin to flash; after a few seconds, an
alarm buzzer is sounded. To silence this buzzer, just shut the door or
press the SELECT button. Should the door remain open for more than 4
minutes, the lamp will flash more rapidly.
Abnormal freezer heating alarm
a) To signal an excessive heating on the part of the freezer (e.g. momentary
power failure), a buzzer will sound and a message comes up on the
display “A1” to signal the dangerous heating of the compartment. To
prevent food from refreezing, the freezer will try to maintain a temperature
of 0°C, thus allowing you to use up the food within 24 hours or to cook
them and then refreeze them. You can turn the buzzer off simply by
pressing the SELECT button.
To return to normal operation and cancel the message from the display, you
need to turn the appliance off and on again, turning the appliance FREEZER
OPERATION and APPLIANCE ON/OFF Knob.
b) If the temperature inside the freezer continues to rise to excessively high
values, the buzzer will sound yet again and another message “A2” will
come up on the display to signal the dangerous state of overheating. We
recommend you check the conditions of the food, as it may be necessary
to throw it away. In all cases, food should not be refrozen unless you cook it
first. To prevent food from refreezing, the freezer will try to maintain a
temperature of 0°C. The buzzer can be turned off by simply pressing the
SELECT button. To return to normal operation and cancel the message
from the display, you need to turn the appliance off and on again, turning
the appliance FREEZER OPERATION and APPLIANCE ON/OFF Knob.
14
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Assistance
Before calling for Assistance:
• Check if the malfunction can be solved on your own (see Troubleshooting).
GB
• If after all the checks, the appliance still does not operate or the problem persists, call the nearest Service
Centre
model
serial number
Communicating:
• type of malfunction
• appliance model (Mod.)
• serial number (S/N)
This information can be found on the data
plate located on the bottom left side of the
refrigerator compartment.
TI
93139180000
Cod.
S/N 704211801
Mod. RG 2330
220 - 240 V-
Fuse
W
A
Max 15 w
50 Hz 150 W
Class
Freez. Capac
340
75
Total
Net
Util
Utile
Gross
Bruto
Brut
Gross
Bruto
Brut
Gross
Bruto
Brut
Poder de Cong Clase
N
Classe
kg/24 h 4,0
Pressure
HIGH-235
LOW 140
Compr.
Syst.
Test
R
134 a
P.S-I.
kg 0,090
Kompr.
Made in Italy 13918
Never call on unauthorized technicians and always refuse spare parts which are not originals.
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Notes
GB
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Notes
GB
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After Sales Service
GB
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest white
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a
parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on hand with
help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover
plans to give you total peace of mind.
-
Repair Protection Plan
period
-
FREE service repairs for a single Hotpoint appliance during the
of cover.
- Kitchen Cover
-
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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GB
Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your
machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
-
-
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not for
commercial or trade use).
-
Has been properly connected to a suitable electrical supply voltage as stated on the appliance
rating plate.
-
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our
own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to
use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged
into a mains socket, and the door cannot be locked shut.
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Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in
both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB.
February 2005
195049531.00
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