Instructions for Installation and Use
Electric Oven
Models: SE100PX
To the Installer
Before installation fill in the product details on the back cover of this book.
The information can be found on the rating plate.
To the User
You must read the instructions prior to installing and using the appliance and
then retain them for future reference.
Download from Www.Somanuals.com. All Manuals Search And Download.
Introduction
This odour is due to any temporary finish on oven
linings and elements and any moisture absorbed by
the insulation.
Your new electric oven is guaranteed* and will give
lasting service. This guarantee is only applicable if
the appliance has been installed in accordance with
the installation instructions detailed in this booklet.
GB
To help make best use of your cooking equipment,
please read this booklet carefully.
! The guarantee is subject to the provisions that
the appliance:
The oven is designed specifically for domestic use
and responsibility will not be accepted for use in any
other installation.
(a) Has been used solely in accordance with this
booklet.
(b) Has been properly connected to a suitable
supply voltage as stated on the rating plate,
attached to the appliance.
! When the oven is first used, an odour may be
omitted - this will cease after a short period of use.
(c) Has not been subjected to misuse or accident
or been modified or repaired by any person
other than the manufacturers authorised
employee or agent.
To help remove the 'new' smell, heat the empty oven
to maximum temperature for a minimum of two to three
hours, keeping the door/s closed. Ensure that the
room is well ventilated (eg. open a window or use an
extractor fan) and that persons who may be sensitive
to the odour avoid any fumes. It is suggested that any
pets be removed from the room until the smell has
ceased.
(d) Has been correctly installed.
3
Download from Www.Somanuals.com. All Manuals Search And Download.
Installation
! Before placing your new appliance into operation
please read these operating instructions carefully.
They contain important information for safe use, for
installation and for care of the appliance.
Ventilation
GB
To ensure good ventilation, the back panel of the
cabinet must be removed. It is advisable to install the
oven so that it rests on two strips of wood, or on a
completely flat surface with an opening of at least 45 x
560 mm (see diagrams).
! Please keep these operating instructions for future
reference. Pass them on to possible new owners of
the appliance.
Positioning
560 mm.
! Keep packaging material out of the reach of
children. It can become a choking or suffocation
hazard. (see Precautions and tips).
! The appliance must be installed by a qualified
person in compliance with the instructions provided.
Incorrect installation may cause harm to persons,
animals or may damage property.
Centring and fastening
Position the 4 tabs on the side of the oven according
to the 4 holes of the outer frame. Adjust the tabs
according to the thickness of the cabinet side panel,
as shown below:
Fitting the appliance
Use the appropriate cabinet to ensure that the
appliance functions properly.
thickness of 20 mm: take off
the removable part of the tab
(see diagram)
The panels adjacent to the oven must be made of
heat-resistant material.
Cabinets with a veneer exterior must be assembled
with glues which can withstand temperatures of up
to 100°C.
thickness of 18 mm: use the
first groove, which has already
been set in the factory (see
diagram)
To install the oven under the counter (see
diagram) and in a kitchen unit, the cabinet must
have the following dimensions:
thickness of 16 mm: use the
second groove (see diagram)
Secure the appliance to the cabinet by opening the
oven door and putting 4 screws into the 4 holes of the
outer frame.
! The appliance must not come into contact with
electrical parts once it has been installed.
The consumption indications on the data plate have
been calculated for this type of installation.
! All parts which ensure the safe operation of the
appliance must not be removable without the aid of a
tool.
4
Download from Www.Somanuals.com. All Manuals Search And Download.
Electrical Connection
Electrical connection
Power cable supply connection to the electrical
mains:
GB
The electrical connection to the mains must be made
on the appliance. The power voltage and frequency
are as indicated on the rating plate.
We recommend you use a power supply cable which
is long enough to allow you to take the oven out of its
recess in the event of maintenance operations (only
use HAR - H 05 - RRF quality cables fitted with a plug
conforming to the regulations in force.
! THIS APPLIANCE MUST BE EARTHED.
The plug must be accessible at all times.
Connecting the power supply cable
Unplug the appliance before all operations, even
when replacing the oven lamp.
To open the terminal board:
Using a screwdriver, press on the tabs situated on
each side of the terminal board cover.
Using the appliance without correct earthing is
highly dangerous.
Pull open the terminal board cover.
! After connecting the appliance to the flexible
cable, tighten all the screws on the terminal board.
To connect the power supply cable, proceed as
follows:
Unscrew the cable clamp screw and the contact
screws L-N-6.
Fasten the wires beneath the screwheads using the
following colour scheme: Blue (N) Brown (L)
Yellow-Green 6
DATA PLATE
width 43.5 cm
height 32 cm
depth 41,5 cm
Fasten the power supply cable in the
Dimensions
Volume
corresponding cable clamp and close the cover.
lt. 58
Electrical Connection:
voltage: 230-240V ~ 50Hz
maximum power absorbed
2560-3050W
Electrical
connections
Voltage Frequency: 230
V-1+N 50Hz
Fuse Section: 16A
Supply cable: 3x1.5mm2
Directive 2002/40/EC on the label
of electric ovens.
Standard EN 50304
Energy consumption for Natural
convection – heating mode:
Convection mode.
ENERGY LABEL
4
N
2
L
Declared energy consumption for
Forced convection Class – heating
You can connect your oven to the system means of a
terminal board. Refer to above information for the
minimal cable sections and the calibration of the
protective elements according to the connection.
If the appliance is installed with a junction box, an
omnipolar circuit breaker - with a minimum contact
opening of 3mm - should be installed between the
appliance and the mains.
mode:
Baking.
This appliance conforms to the
following European Economic
Community directives:
73/23/EEC of 19/02/73 (Low
Voltage) and subsequent
amendments;
- 89/336/EEC of 03/05/89
(Electromagnetic Compatibility) and
subsequent amendments;
- 93/68/EEC of 22/07/93 and
subsequent amendments.
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Description of the appliance
Overall view
GB
Control panel
GUIDES for the
sliding racks
position 5
position 4
position 3
position 2
position 1
GRILL rack
DRIPPING PAN
Control panel
DOOR LOCK
indicator
TURNING THE
CONTROL
FAST
TEMPERATURE
PANEL ON
CLEAN
adjustment
CLOCK and
COOKING TIME
adjustment
CLOCK and
COOKING TIME
display
TEMPERATURE
display
START
STOP
TIMER
adjustment
COOKING MODES
SELECTION
CURRENT
PREHEATING
TEMPERATURE
indicator lights
Programming END
COOKING TIME or
FAST CLEAN END
Programming COOKING
TIME or FAST CLEAN
DURATION
CLOCK
adjustment
6
Download from Www.Somanuals.com. All Manuals Search And Download.
Start-up and use
! The first time you use your appliance, heat the empty
oven with its door closed at its maximum temperature
for at least half an hour. Ensure that the room is well
ventilated before switching the oven off and opening
the oven door. The appliance may produce a slightly
unpleasant odour caused by the burning away of
protective substances used during the manufacturing
process.
Starting the oven
GB
1. Press
to turn on the control panel.
2. Press the symbol of the desired cooking mode. The
displays show the time and temperature of the
selected cooking mode.
3. Press START.
4. The oven will start the preheating phase, and the
current preheating temperature indicator lights turn
red. The temperature may be changed by pressing
+ and - on the right side of the control panel.
3. When preheating is finished, a buzzer sounds and
all current preheating temperature indicator lights turn
on: place the food in the oven.
! The Control panel lock and DEMO mode can be
activated/deactivated even when the control panel is off.
Control panel lock
4. You may do the following during cooking:
- change the temperature by pressing + and - on
the right side of the control panel
- set the cooking time (see Cooking Modes)
- press STOP to interrupt cooking.
To lock the oven controls, press
and
for 5
seconds. A buzzer sounds and the TEMPERATURE
display shows r-0.
Press again to unlock the controls. The STOP
symbol remains always active.
5. The oven switches off automatically after two hours:
this default time is set for all cooking modes for safety
reasons.
The cooking time may be changed (see Cooking
Modes).
DEMO mode
The oven can operate in DEMO mode: all heating
elements are deactivated, and controls remain
operative.
6. In case of a blackout, if the oven was already
operating, an automatic system within the appliance
will reactivate the cooking mode from where it was
interrupted as long as the temperature did not drop
below a certain level. Programmed cooking modes
which have not started will not be restored and must
be reprogrammed.
To activate the DEMO mode, press
,
,
, and
at the same time. A buzzer sounds and the two
displays show demo on. Press again to deactivate
the DEMO mode: a buzzer sounds and the two
displays show demo off.
Setting the clock and timer
! There is no preheating in the FAST COOKING and
BARBECUE modes.
! Never put objects directly on the oven bottom to
avoid damaging the enamel coating.
After the appliance has been connected to the mains,
or after a blackout,
To set the time:
1. press
will begin to blink.
! Always place cookware on the rack(s) provided.
2. set the time using + and - on the left side of the
control panel
Cooling ventilation
In order to cool down the external temperature of the
oven, a cooling fan blows air between the control
panel and the oven door. In the FAST COOKING
mode, the fan goes on automatically after ten minutes.
In the BAKING mode, the cooling fan goes on only
when the oven is hot. At the beginning of the FAST
CLEAN mode, the cooling fan operates at low speed.
!Once the cooking has been completed, the cooling
fan remains on until the oven has cooled down
sufficiently.
3. press
again
4. set the minutes using + and - on the left side of
the control panel
To make any changes, turn on the control panel by
pressing
, then press
and follow the steps
described above.
The timer operates in minutes: when the selected time
has elapsed, a buzzer will sound. The buzzer will
automatically stop after one minute or when any active
symbol on the control panel is pressed.
Oven light
To set the timer, press
and follow the steps
When the oven is off, the lamp can be turned on at
any time by opening the oven door.
described to set the clock. The
you that the timer is on.
symbol will remind
! The timer does not turn the oven on or off.
7
Download from Www.Somanuals.com. All Manuals Search And Download.
Cooking modes
Cooking modes
PIZZA mode
GB
! All cooking modes have a default cooking
temperature which may be adjusted manually
between 40°C and 250°C as desired.
In the BARBECUE mode, the default power level value
is indicated as a percentage (%) and may also be
adjusted manually.
The heating elements (bottom and circular) and the
fan come on. This combination heats the oven rapidly
by producing a considerable amount of heat,
particularly from the bottom element. If you use more
than one rack simultaneously, switch the position of
the dishes halfway through the cooking process.
TRADITIONAL OVEN mode
BAKING mode
Both the top and bottom heating elements will come
on. With this traditional cooking mode, it is best to use
one cooking rack only; if more than one rack is used,
the heat will be distributed unevenly.
The rear heating element and the fan come on,
guaranteeing the distribution of heat delicately and
uniformly throughout the oven. This mode is ideal for
baking and cooking temperature sensitive foods such
as cakes that need to rise and to prepare certain
tartlets on 3 shelves simultaneously.
MULTI-COOKING mode
All the heating elements (top, bottom and circular), as
well as the fan, will come on. Since the heat remains
constant throughout the oven, the air cooks and
browns food uniformly. A maximum of two racks may
be used at the same time.
FAST COOKING mode
The heating elements and the fan come on,
guaranteeing the distribution of heat consistently and
uniformly throughout the oven.
Preheating is not necessary for this cooking mode.
This mode is especially recommended for cooking
pre-packed food quickly (frozen or pre-cooked). The
best results are obtained if you use one cooking rack
only.
BARBECUE mode
The top heating element come on. By pressing +
and - on the right side of the control panel, the
power levels that may be set will appear on the
TEMPERATURE display; these range between 50%
and 100%. The high and direct temperature of the grill
is recommended for food that requires high surface
temperature. Always cook in this mode with the oven
door closed.
LEAVENING mode
The oven reaches and maintains a temperature of
40°C and cannot be changed. This mode is ideal for
leavening dough made with yeast.
GRATIN mode
FAST CLEAN mode
The top heating element as well as the fan come on.
This combination of features increases the
effectiveness of the unidirectional thermal radiation of
the heating elements through forced circulation of the
air throughout the oven.
This mode cleans the oven automatically and
thoroughly by pyrolysis (see Maintenance and care).
This helps prevent food from burning on the surface,
allowing the heat to penetrate right into the food.
Always cook in this mode with the oven door closed.
8
Download from Www.Somanuals.com. All Manuals Search And Download.
Programming your cooking
! Select a cooking mode before programming.
Programming Time
Practical cooking advice
GB
! Do not place racks in position 1 and 5 during fan-
assisted cooking. Excessive direct heat can burn
temperature sensitive foods.
! In the BARBECUE and GRATIN cooking modes,
particularly when using the rotisserie, place the
dripping pan in position 1 to collect cooking residues
(fat and/or grease).
Press
, then:
1. Set the time using + and - on the left side of the
control panel.
2. Press
to store the setting.
MULTI-COOKING
3. Press START to activate programming.
4. When the selected time has elapsed, END appears
on the TEMPERATURE display and a buzzer sounds.
For example: it is 9:00 a.m. and a time of 1 hour
and 15 minutes is programmed. The programme
stops automatically at 10:15 a.m.
Use position 2 and 4, placing the food that requires
more heat on 2.
Place the dripping pan on the bottom and the rack
on top.
Programming Delayed Cooking
BARBECUE
1. Press
and repeat steps 1 to 4 as described in
Insert the rack in position 3 or 4. Place the food in
the centre of the rack.
the Programming Time procedure.
2. Then press
and set the end time using + and
- on the left side of the control panel.
We recommend that you set the maximum power
level. The top heating element is regulated by a
thermostat and may not always be on.
3. Press
to store the setting.
4. Press START to activate programming.
5. When the selected time has elapsed, END appears
on the TEMPERATURE display and a buzzer sounds.
For example: it is 9:00 a.m. and a time of 1 hour
and 15 minutes is programmed and the end time is
set to 12:30. The programme starts automatically at
11:15 a.m.
PIZZA MODE
Use a light aluminium pizza pan. Place it on the
rack provided.
For a crispy crust, do not use the dripping pan
(prevents crust from forming by extending cooking
time).
Programming has been set when
and
flash.
The CLOCK and COOKING TIME displays show the
end time and the cooking time alternately.
To cancel programming press STOP.
If the pizza has a lot of toppings, we recommend
adding the mozzarella cheese on top of the pizza
halfway through the cooking process.
! When selecting a cooking mode,
whereas is not. When setting the cooking time,
is illuminated and delayed cooking can be
programmed.
is illuminated
9
Download from Www.Somanuals.com. All Manuals Search And Download.
Cooking advice table
GB
Cooking
time
(minutes)
Cooking
Foods
Weight
(in kg)
Pre-heating Recommended
Rack position
modes
time (min)
temperature
Duck
Roast veal or beef
Pork roast
Biscuits (short pastry)
Tarts
Pizza (on 2 racks)
Lasagne
Lamb
Roast chicken + potatoes
Mackerel
Plum cake
Cream puffs (on 2 racks)
Biscuits (on 2 racks)
Sponge cake (on 1 rack)
Sponge cake (on 2 racks)
Savoury pies
Soles and cuttlefish
Squid and prawn kebabs
Cuttlefish
Cod filet
Grilled vegetables
Veal steak
Sausages
Hamburgers
1
1
1
-
1
1
1
1
1+1
1
3
3
3
3
3
2 e 4
3
2
2 e 4
2
2
2 e 4
2 e 4
2
2 e 4
3
4
4
4
4
3 o 4
4
4
4
4
15
15
15
15
15
15
10
10
15
10
10
10
10
10
10
15
-
-
-
-
-
-
-
-
-
200
200
200
180
180
230
180
180
200
180
170
190
180
170
170
200
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
65-75
70-75
70-80
15-20
30-35
15-20
30-35
40-45
60-70
30-35
40-50
20-25
10-15
15-20
20-25
25-30
10-12
8-10
10-15
10-15
15-20
15-20
15-20
10-12
15-20
3-5
Convection
Oven
1
Multi-cooking
0.5
0.5
0.5
1
1.5
0.7
0.6
0.6
0.8
0.4
0.8
0.6
0.6
1
Barbecue
Mackerels
Toasted sandwiches (or toast)
With rotisserie (where present)
Veal on the spit
Chicken on the spit
Lamb on the spit
Grilled chicken
Cuttlefish
Pizza
Roast veal or beef
Chicken
n.° 4 e 6
4
-
1.0
1.5
1.0
1.5
1.5
0.5
1
-
-
-
2
2
3
2
2 o 3
-
-
-
10
10
15
10
10
100%
100%
100%
200
200
220
80-90
70-80
70-80
55-60
30-35
15-20
25-30
60-70
Gratin
Pizza Mode
220
180
1
Tarts
Fruit cakes
Plum cake
Sponge cake
Stuffed pancakes (on 2 racks)
Small cakes (on 2 racks)
Cheese puffs (on 2 racks)
Cream puffs (on 3 racks)
Biscuits (on 3 racks)
Meringues (on 3 racks)
Frozen food
0.5
1
3
2 o 3
3
15
15
15
15
15
15
15
15
15
15
180
180
180
160
200
190
210
180
180
90
20-30
40-45
40-50
25-30
30-35
20-25
15-20
20-25
20-25
180
0.7
0.5
1.2
0.6
0.4
0.7
0.7
0.5
3
Oven
Baking
2 e 4
2 e 4
2 e 4
1 e 3 e 5
1 e 3 e 5
1 e 3 e 5
Pizza
0.3
0.4
0.5
0.3
0.5
0.4
0.4
2
2
2
2
2
2
2
-
-
-
-
-
-
-
250
200
220
200
200
180
220
12
20
30-35
25
35
25-30
15-20
Courgette and prawn pie
Country style spinach pie
Turnovers
Lasagne
Golden Rolls
Chicken morsels
Pre-cooked food
Golden chicken wings
Fresh Food
Fast cooking
0.4
2
-
200
20-25
Biscuits (short pastry)
Plum cake
Cheese puffs
0.3
0.6
0.2
2
2
2
-
-
-
200
180
210
15-18
45
10-12
Leavening process of dough made
with yeast or baking powder
(brioches, bread, sugar pie,
croissants, etc.)
Leavening
10
Download from Www.Somanuals.com. All Manuals Search And Download.
Precautions and tips
! The appliance was designed and manufactured in
compliance with international safety standards. The
following warnings are provided for safety reasons
and must be read carefully.
Never carry out any cleaning or maintenance work
GB
without having unplugged the plug from the mains.
In the case of a malfunction, under no
circumstances should you attempt to repair the
appliance yourself. Repairs carried out by
inexperienced persons may cause injury or further
malfunctioning of the appliance. Contact a Service
Centre (see Assistance).
General safety
The appliance was designed for domestic use
inside the home and is not intended for commercial
or industrial use.
Do not rest heavy objects on the open oven door.
The appliance must not be installed outdoors, even
in covered areas. It is extremely dangerous to leave
the appliance exposed to rain and storms.
Disposal
Observe local environmental standards when
disposing packaging material for recycling
purposes. Observe existing legislation when
disposing of the old appliance.
When handling the appliance, always use the
handles provided on the sides of the oven.
Do not touch the appliance with bare feet or with
wet or moist hands and feet.
Contact your Local Organisation in charge of waste
disposal.
The appliance must be used to cook food by adults
only and according to the instructions in this
manual.
Make the appliance unusable by cutting off the
electrical cable before disposal.
When the appliance is in use, the heating
elements and some parts of the oven door
become extremely hot. Make sure you don't
touch them and keep children well away.
Respecting and conserving the
environment
By using the appliance in the hours between late
afternoon and early morning, you can help reduce
the work load placed on electrical companies. The
cooking mode programming options, and
Ensure that the power supply cable of other
electrical appliances does not come into contact
with the hot parts of the oven.
particularly the delayed cooking mode (see
Cooking modes), make this possible.
The openings used for ventilation and dispersion of
heat must never be covered.
Always keep the oven door closed when using the
GRATIN mode to attain best results and to save
energy (approximately 10%).
Always grip the oven door handle in the centre: the
ends may be hot.
Always use oven gloves to place cookware in the
oven or when removing it.
Regularly check the door seals and wipe clean to
ensure they are free of debris so that they stick
properly to the door and do not allow heat to
disperse.
Do not use aluminium foil to line the bottom of the
oven.
Do not place flammable materials in the oven: if the
appliance is switched on by mistake, it could catch
fire.
When unplugging the appliance always pull the plug
from the mains socket, do not pull on the cable.
11
Download from Www.Somanuals.com. All Manuals Search And Download.
Maintenance and care
Switching the appliance off
Inspecting the seals
GB
Disconnect your appliance from the electricity supply
before carrying out any work on it.
Check the door seals around the oven periodically. If
the seals are damaged, please contact your nearest
After-sales Service Centre (see Assistance). We
recommend not using the oven until the seals have
been replaced.
Cleaning the appliance
The stainless-steel or enamel-coated external parts
as well as the rubber seals may be cleaned using a
sponge that has been soaked in lukewarm water
and neutral soap. If these stains are difficult to
remove, use only specialised products. After
cleaning, rinse and dry thoroughly. Do not use
abrasive powders or corrosive substances.
Ideally, the inside of the oven should be cleaned
after each use, when it is still lukewarm. Use hot
water and detergent, rinse and dry with a soft cloth.
Do not use abrasive products.
Replacing the light bulb
To replace the oven light bulb:
Oven
compartment
Lamp
Seal
The accessories can be washed like everyday
crockery (even in your dishwasher).
Glass door
Cleaning the oven door
1. Remove the glass lid using a screwdriver.
2. Remove the light bulb and replace it with a similar
one: Wattage 15 W, cap E 14.
Replace the glass cover taking care to position the
seal correctly (see diagram).
Clean the glass door using non-abrasive products and
sponges and dry it with a soft cloth.
To clean more thoroughly, you can remove the oven
door.
Warning:
1. Open the oven door fully
The appliance is fitted with an automatic diagnostic
system which detects any malfunctions. Malfunctions
are displayed by messages of the type: ER followed
by numbers.
(see diagram)
Call for technical assistance should a malfunction
occur.
2. Lift up and turn the small
levers located on the two
hinges (see diagram)
3. Grip the door on the two
external sides and close it
approximately half way. Pull
the door towards you lifting it
out of its seat (see diagram).
To replace the door, reverse
this sequence.
12
Download from Www.Somanuals.com. All Manuals Search And Download.
Automatic cleaning with the FAST
CLEAN function
Programme Delayed Cleaning
Press
, then:
1. Set the time using + and - on the left side of the
control panel.
GB
With the FAST CLEAN mode, the internal temperature
of the oven reaches 500°C. The pyrolysis process is
activated and burns away food and grime residues.
During the automatic cleaning cycle, the surfaces may
become very hot. Keep children away from these.
Particles may ignite inside the oven due to the
spontaneous combustion process. Do not worry, this
process is both normal and hazard-free.
2. Press
to store the setting.
3. Press START to activate programming.
4. When the selected time has elapsed, END appears
on the TEMPERATURE display and a buzzer sounds.
For example: it is 9:00 a.m. and the Economy (ECO)
FAST CLEAN mode level has been selected:
default set time 1 hour. 12:30 is selected as the end
time. The programme starts automatically at 11:30
a.m.
Before initiating the FAST CLEAN mode:
Remove large or course food residues from inside
of the oven using a damp sponge. Do not use
detergents.
and
blink, showing that programming has
been set. The CLOCK and COOKING TIME displays
show the FAST CLEAN end time and its duration
alternately.
Remove all accessories.
To cancel programming press STOP.
Do not place tea towels or pot holders over the
oven handle.
Once the automatic cleaning cycle is over
! If the oven is too hot, pyrolysis may not start. Wait for
the oven to cool down.
You will have to wait until the temperature inside the
oven has cooled down sufficiently before you can
open the oven door.
You will notice some white
! The programme may only be started once the oven
door has been closed.
dust deposits on the bottom and the sides of your
oven; remove these deposits with a damp sponge
once the oven has cooled down completely. You
may on the other hand prefer to take advantage of the
heat accumulated to start cooking immediately; in this
case the dust can stay where it is: it is completely
harmless and will not affect your food in any way.
To enable the FAST CLEAN mode press
. Select
the desired FAST CLEAN mode level by adjusting +
and - on the right side of the control panel. The FAST
CLEAN mode has three default time settings which
cannot be modified:
1. Economy (ECO): 1 hour
2. Normal (NOR): 1 hour and 30 minutes
3. Intensive (INT): 2 hours.
Safety devices
The door is locked automatically as soon as the
temperature exceeds a certain value.
Should a malfunctoin occur, the heating elements
will switch off.
Once the oven door has been locked, you cannot
change the cycle time and end time settings.
! Programming is possible only after selecting the
FAST CLEAN mode.
13
Download from Www.Somanuals.com. All Manuals Search And Download.
After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1000 of our own fully trained engineers. All repairs
include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service
cover plans to give you total peace of mind.
l Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of
cover.
l Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old.
Genuine Parts and Accessories UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web
site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
Download from Www.Somanuals.com. All Manuals Search And Download.
Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
an engineer to call. If the technical problem is not resolved under this guarantee, we will replace
your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
l
Has been installed and used correctly in accordance with this instruction booklet.
l
Has been used solely for domestic purposes and is located on domestic premises (ie. not for
commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as stated on the appliance
rating plate.
l
l
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our
own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to
use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged
into a mains socket, and the door cannot be locked shut.
Download from Www.Somanuals.com. All Manuals Search And Download.
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8.30 to 5.30 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Merloni Elettrodomestici UK Ltd, Morley Way, Peterborough, PE2 9JB.
195.047.279.00
11-2004 Part no. FP139 - 01
Download from Www.Somanuals.com. All Manuals Search And Download.
|