HP ProLiant DL185 Generation 5 Server
Maintenance and Service Guide
Part number 448688-006
Sixth edition November 2010
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Contents
Customer self repair ...............................................................................................................................5
Illustrated parts catalog.........................................................................................................................16
Removal and Replacement Procedures....................................................................................................27
Post-installation instructions................................................................................................................. 28
Server Warnings and Cautions................................................................................................................ 28
Powering Down the Server...................................................................................................................... 29
System Covers....................................................................................................................................... 30
Top Middle Cover............................................................................................................................. 31
Optical Media Device Bay................................................................................................................. 34
The Rear DVD/CDRW Optical Drive PCI cage...................................................................................... 45
System Board Configuration.................................................................................................................... 48
PCI Expansion Cards......................................................................................................................... 55
Connectors, Switches, and LEDs.............................................................................................................69
Jumpers – Password, Rear HDD Opt Fan and Chassis ID........................................................................ 74
Front panel LED indicators.................................................................................................................. 76
Contents 3
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Diagnostic tools and Setup Utilities.........................................................................................................82
Setup Utility Menu Bar....................................................................................................................... 85
BIOS Update......................................................................................................................................... 93
Power-On Self-Test (POST)....................................................................................................................... 94
POST Related Troubleshooting............................................................................................................ 97
Physical and Operating Specifications....................................................................................................98
System Unit........................................................................................................................................... 98
Index ................................................................................................................................................101
Contents 4
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Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not
be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part
whether a defective part must be returned to HP. In cases where it is required to return the defective
part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in HP billing you for the
replacement. With a customer self repair, HP will pay all shipping and part return costs and
determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
Contents 5
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Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le
client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses.
Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la
réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux
catégories de pièces CSR:
•
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.
•
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le
type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même
la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le
Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une
livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une
assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés
avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si
c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et
sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce
défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une
pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de
courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour
plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces
de rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
Contents 6
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Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di
servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo
spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
•
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne
affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
•
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per
rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro
il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica
di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR,
HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del
componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente
cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione
associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare
la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene
tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la
riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le
spese di spedizione e di manodopera per il servizio.
Contents 7
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Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien
unterteilt:
•
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
•
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch
für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support
Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit
einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP
zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken,
müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5)
Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung
zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht
zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair
kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-
/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem
Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP
Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
Contents 8
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Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar
(Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad
a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico,
HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a
cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para
que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que
lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede
solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia
técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de
un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los
componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario
devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado,
normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la
documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo
el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP,
póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes.
Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de
repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de
componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de
dicho servicio.
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Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot
een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP
Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-
onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee
kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
•
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
•
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen
zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type
garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In
verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt
met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op
de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten
worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een
HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de
documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden
geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte
onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het
defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het
vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle
verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke
koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van HP. Informatie over Service Partners vindt u op de HP website
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de
bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter
beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt
deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
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Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente
ao cliente. Existem duas categorias de peças CSR:
•
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
•
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim
de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas
peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil
após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro
horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o
Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos
materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP.
Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período
determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a
documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá
cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de
transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato
com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os
termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar
nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog
Mechanical components
Table 1 Mechanical components spare parts list
Item Description
Spare part number
Customer self
repair
1
2
3
4
Top cover
454347-001
454367-001
454365-001
454348-001
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Rail kit
Hard drive cage for 8 HDD model
Hardware/Plastics Kit
a. Hard drive dummy (fixed)
b. Hard drive dummy (removable)
c. Power supply blank
d. Optical drive blank
5
6
Hard drive cage for 12 HDD model
Top middle cover
460289-001
454347-001
Mandatory1
Mandatory1
7
Power supply cage
454354-001
Mandatory1
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Table 1 Mechanical components spare parts list
Item Description
Spare part number
Customer self
repair
8
9
Air baffle
PCI cage
464420-001
454357-001
Mandatory1
Mandatory1
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
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vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
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System components of 8 HDD server
Table 2 System Components Spare Parts List
Item Description
Spare Part
Number
Customer Self
Repair
1
2
3
4
5
System Fan
454350-001
454349-001
454366-001
389952-001
Mandatory1
Optional2
Backplane Eight bays SAS/SATA Hard Drive
Cable Assy, USB, Internal (optional)
Cable, SAS/SATA
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Optional2
Memory Module
RDIMM, 512 MB (X72, ECC, SR) 240-Pin, DDR2-667, SDRAM
RDIMM, 1 GB (X72, ECC, SR) 240-Pin, DDR2-667, SDRAM
DIMM,REG,1GB PC2-5300,128Mx8,RoHS
DIMM,REG,2GB PC2-5300,256Mx4,RoHS
DIMM,REG,4GB PC2-5300,256Mx4,LP,RoHS
DIMM,REG,1GB PC2-6400,128Mx8,RoHS
DIMM,REG,2GB PC2-6400,256Mx4,RoHS
DIMM,REG,4GB PC2-6400,256Mx4,RoHS
DIMM,REG,8GB PC2-5300,512Mx4,RoHS
Processors ,Opteron Series
416355-001
416356-001
488608-001
416357-001
487945-001
501156-001
501157-001
501158-001
432671-001
6
IC, uP, Opteron 2346HE, 1.8 GHz, 68W
457123-001
Optional2
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Table 2 System Components Spare Parts List
Item Description
Spare Part
Number
Customer Self
Repair
IC, uP, Opteron 2352, 2.1 GHz, 95W
IC, uP, Opteron 2354, 2.2 GHz, 95W
IC, uP, Opteron 2356, 2.3 GHz, 95W
IC, uP, Opteron 2222 DP 3.0 GHz, 95W
IC, uP, Opteron 2218 DP 2.6 GHz, 95W
IC, uP, Opteron 2212 DP 2.0 GHz, 95W
IC, uP, Opteron 2374HE 2.2 GHz, 55W
IC, uP, OPteron 2376HE 2.3 GHz, 75W
IC, uP, Opteron 2380, 2.5 GHz, 75W
IC, uP, OPteron 2384 2.7 GHz 75W
IC, uP, Opteron 2379HE, 2.4 GHz, 55W
IC, uP, Opteron 2389, 2.9 GHz, 75W
448033-001
448034-001
448035-001
451810-001
419480--001
457263-001
495652-001
502922-001
500515-001
505917-001
538610-001
457264-001
457264-001
452339-001
454353-001
454355-001
454358-001
459730-001
480426-001
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
7
Processor Heat Sink
System Board
8
9
750-W Power Supply
Power Backplane Assy.
Low Profile PCIe Riser Cards
FH/FL PCIe Riser Card
Rear DVD Cage Assy
10
11
12
13
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System components of 12HDD server
Table 3 System Components Spare Parts List
Item Description
Spare Part
Number
Customer Self
Repair
1
2
3
4
5
System Fan
454350-001
460001-001
454366-001
389952-001
Mandatory1
Optional2
Backplane 12 bays SAS/SATA Hard Drive
Cable Assy, USB, Internal (optional)
Cable, SAS/SATA
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Optional2
Memory Module
RDIMM, 512 MB (X72, ECC, SR) 240-Pin, DDR2-667, SDRAM
RDIMM, 1 GB (X72, ECC, SR) 240-Pin, DDR2-667, SDRAM
DIMM,REG,1GB PC2-5300,128Mx8,RoHS
DIMM,REG,2GB PC2-5300,256Mx4,RoHS
DIMM,REG,4GB PC2-5300,256Mx4,LP,RoHS
DIMM,REG,1GB PC2-6400,128Mx8,RoHS
DIMM,REG,2GB PC2-6400,256Mx4,RoHS
DIMM,REG,4GB PC2-6400,256Mx4,RoHS
DIMM,REG,8GB PC2-5300,512Mx4,RoHS
Processors ,Opteron Series
416355-001
416356-001
488608-001
416357-001
487945-001
501156-001
501157-001
501158-001
432671-001
6
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Table 3 System Components Spare Parts List
Item Description
Spare Part
Number
Customer Self
Repair
IC, uP, Opteron 2346HE, 1.8 GHz, 68W
IC, uP, Opteron 2352, 2.1 GHz, 95W
IC, uP, Opteron 2354, 2.2 GHz, 95W
IC, uP, Opteron 2356, 2.3 GHz, 95W
IC, uP, Opteron 2222 DP 3.0 GHz, 95W
IC, uP, Opteron 2218 DP 2.6 GHz, 95W
IC, uP, Opteron 2212 DP 2.0 GHz, 95W
IC, uP, OPteron 2374HE 2.2 GHz, 55W
IC, uP, OPteron 2376HE 2.3 GHz, 75W
IC, uP, Opteron 2380, 2.5 GHz, 75W
IC, uP, OPteron 2384 2.7 GHz 75W
IC, uP, Opteron 2379HE, 2.4 GHz, 55W
IC, uP, Opteron 2389, 2.9 GHz, 75W
457123-001
448033-001
448034-001
448035-001
451810-001
419480--001
457263-001
495652-001
502922-001
500515-001
505917-001
538610-001
457264-001
457264-001
452339-001
454353-001
454355-001
454358-001
459730-001
480426-001
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Optional2
Mandatory1
Mandatory1
Mandatory1
Mandatory1
Mandatory1
7
Processor Heat Sink
System Board
8
9
750-W Power Supply
Power Backplane Assy.
Low Profile PCIe Riser Cards
FH/FL PCIe Riser Card
Rear DVD Cage Assy
10
11
12
13
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
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demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
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voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
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HP Contact Information
For the name of the nearest HP authorized reseller:
•
•
•
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
For HP technical support:
•
In North America:
○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
•
Outside North America, call the nearest HP Technical Support Phone Center. For telephone
numbers for worldwide Technical Support Centers, refer to the HP website at
Before You Contact HP
Be sure to have the following information available before you call HP:
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
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Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for the HP
ProLiant DL185 G5 server.
Review the specifications of a new component before installing it to make sure it is compatible with
the server. When you integrate new components into the system, record its model and serial number,
and any other pertinent information for future reference. After completing any removal or replacement
procedure, run the diagnostics program to verify that all components operate properly.
NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1,
2…). When these figures are used in substep items, the alphabetically labeled instructions
correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2
corresponds to step b, etc.). The procedures described in this section assume that the server is out of
the rack and is positioned on a flat, stable surface.
Hardware Configuration Tools
You need the following items for some procedures:
•
•
T-10/T-15 screwdrivers
Flat-blade screwdriver
The following references and software tools may also be used:
•
•
HP ProLiant DL185 G5 Server Support CD
Diagnostics Software
Hardware Configuration Information
Electrostatic Discharge Information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper
packaging and grounding techniques are necessary precautions to prevent damage. To prevent
electrostatic damage, observe the following precautions:
•
•
•
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
Cover workstations with approved static-dissipating material. Use a wrist strap connected to the
work surface, and properly grounded (earthed) tools and equipment.
•
•
Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and
foam packing.
Make sure that you are always properly grounded (earthed) when touching a static-sensitive
component or assembly.
•
•
•
Avoid touching pins, leads, or circuitry.
Always place drives with the Printed Circuit Board (PCB) assembly-side down.
Use conductive field service tools.
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Pre-Installation Procedure
Perform the steps below before you open the server or before you remove or replace any component.
WARNING: Failure to properly turn off the server before you open the server or before your start
installing/ removing components may cause serious damage as well as bodily harm.
1.
2.
Turn off the server and all the peripherals connected to it.
Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause
burns when parts are short-circuited by metal objects such as tools or jewelry.
If necessary, label each one to expedite reassembly.
3.
4.
5.
Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.
If server is installed in a rack, remove server and place it on a flat surface.
chapter.
6.
7.
Remove the top middle cover according to the instructions described in the System Covers
section in this chapter.
Follow the ESD precautions listed previously in this chapter when handling a server component.
IMPORTANT: To streamline the configuration process, read through the entire installation/removal
procedure first and make sure you understand them before you begin.
Post-installation instructions
Observe the following items after installing or removing a server component:
1.
2.
3.
4.
5.
6.
7.
Be sure all components are installed according to the described step-by-step instructions.
Reinstall the peripherals, system cables, rear cage, and air baffle you have removed.
Reinstall the top middle cover.
Reinstall the top cover.
Reinstall server into rack.
Connect all external cables and the AC power cord to the system.
Press the power button on the front panel to turn on the server.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•
•
•
•
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
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CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead
to thermal damage.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
weight1_kg
weight1_lb
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords
to completely disconnect power from the system.
Powering Down the Server
The server does not completely power down when the power button on the front panel is pressed. The
button toggles between On and Standby. The standby position removes power from most electronics
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and the drives, but some internal circuitry remains active. To completely remove all power from the
system, disconnect all power cords from the server.
To power down the server:
1.
2.
Shut down server as directed by the operating system documentation.
Press the power button to toggle to Standby.
This places the server in standby mode changing the power LED indicator to amber. In this
mode, the main power supply output is disabled. Standby does not completely disable or
remove power from the system.
3.
4.
5.
Disconnect the AC power cord from the AC outlet and then from the server.
Be sure that the power LED indicator is turned off and that the fan noise has stopped.
Disconnect all external peripheral devices from the server.
System Covers
The top cover and top middle cover are both detachable. You need to remove the top cover before
you can remove or replace a server component. The middle cover needs to be removed to service the
SAS/SATA backplane board, optical drive, or internal USB.
Top Cover
To remove the top cover:
1.
2.
Loosen the captive screw on the rear panel with a T-15 screwdriver.
Slide the cover approximately 1.25 cm (0.5 inch) toward the rear of the unit and then lift the
cover to detach it from the chassis.
3.
Lift the top cover away from the chassis.
Figure 1 Removing the Top Cover
To reinstall the top cover:
1.
Align the top cover to the chassis and then slide it toward the front panel to position it into place.
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2.
Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15
screwdriver.
Figure 2 Reinstalling the Top Cover
Top Middle Cover
To remove the top middle cover:
1.
2.
Remove the top cover.
Remove the screws (one on each side of the chassis and those on the top middle cover) that
secure the top middle cover to the chassis.
3.
Lift the top middle cover away from the chassis.
Figure 3 Removing the Top Middle Cover
To reinstall the top middle cover:
1.
Fasten the screws (one on each side of the chassis and those on the top middle cover) to secure
the top middle cover to the chassis.
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2.
Align the top middle cover to the chassis.
Figure 4 Reinstalling the Top Middle Cover
Drives
The server supports 9 to 12 drive bays --- 8 drive bays for 3.5-inch hard disk drives and 1 drive bay
for optical disc drive; or 12 drive bays for 3.5-inch hard disk drives.
Cable Management
Always follow good cable management practices when working inside the computer.
•
•
Keep cables away from major heat sources like heat sinks.
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not
designed to withstand excessive pressure.
•
•
Keep cables clear of sliding or moveable parts to prevent cutting or crimping.
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the
wires.
•
•
•
•
•
Some flat ribbon cables come pre-folded. Never change the folds on these cables.
Do not sharply bend any cable. A sharp bend can break the internal wires.
Never bend a SATA data cable tighter than a 30 mm (1.18 inch) radius.
Never crease a SATA data cable.
Do not rely on components like the drive cage, power supply, or system cover in order not to
push cables down into the chassis.
Removing power supply power cables from the system board connectors follow below steps:
1.
2.
Squeeze on the top of the retaining latch attached to the cable end of the connector.
Grasp the cable end of the connector and pull it straight up.
CAUTION: Always pull the connector-NEVER pull on the cable. Pulling on the cable could damage
the cable and result in a failed power supply.
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Figure 5 unplugging power cables
Drive Bay Configuration
Figure 6 System Drive Bays / 8 HDD model
Item
1
Description
Optical drive bay
2
3.5 Inch Hard Disk Drive Bays (8 )
The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives.
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Figure 7 System Drive Bays / 12 HDD model
Item
Description
1
3.5 Inch Hard Disk Drive Bays (12 )
The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives.
Optical Media Device Bay
The optical media device bay of servers with 8 HDD supports the installation of a 127mm DVD/RW
or DVD/ROM drive. For servers with 12 HDD the optical drive is optional, with the addition of a rear
PCI cage. The following process is for servers with 8 HDD.
To remove the optical drive carrier:
1.
2.
3.
4.
5.
Remove the top cover.
Remove the top middle cover.
Remove the screw that secures the optical drive carrier to the chassis.
Push the carrier toward the front of the unit.
Pull the carrier out of the chassis.
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Figure 8 Removing the Optical Drive Carrier
To remove the bezel blank from the optical drive carrier:
1.
Press in the four tabs (two on the top and two on the bottom) to release the bezel blank from the
carrier.
2.
Pull the bezel blank out of the carrier.
CAUTION: Do not discard the bezel blank. If the optical drive is removed in the future, you must
reinstall the bezel blank to maintain proper system function.
Figure 9 Removing the Bezel Blank
To install the optical carrier with optical drive:
1.
2.
Align the optical drive in the carrier and install drive.
Secure the optical drive to the carrier with the two mounting screws.
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Figure 10 Assembling the Optical Drive and Carrier
3.
4.
Slide the optical drive assembly into the chassis.
Secure the optical drive to the chassis with the screw.
Figure 11 Installing the optical drive assembly
5.
Connect the IDE data and power cables to their corresponding connectors on the optical drive.
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Figure 12 Connecting the Cables
To remove the optical drive:
1.
2.
3.
Remove the screw that secures the optical drive carrier to the chassis.
Push the carrier toward the front of the unit.
Pull the carrier with optical drive out of the chassis.
Figure 13 Removing the Optical Drive
To remove the optical drive from its carrier:
1.
2.
Remove the two screws that secure the optical drive to the carrier.
Remove the optical drive from its carrier.
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Figure 14 Removing the Optical Drive from its Carrier
IMPORTANT: If you remove an optical drive without plans of installing a new one, you must reinstall
the blank to maintain proper system airflow.
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Hard Drives
The drive bays on the front panel can accommodate up to 8 hard drives. You can install 8 SAS hard
drives or SATA hard drives in the server.
For server with 8 HDD the hard drives installed in the server are labeled from Device 1 to Device 8,
from left to right, top to bottom, when viewed from the front of the server.
Figure 15 Hard Drive Bays Configuration / 8 HDD model
Item
1
Description
1st SAS/SATA Hard Drive
2nd SAS/SATA Hard Drive
3rd SAS/SATA Hard Drive
4th SAS/SATA Hard Drive
5th SAS/SATA Hard Drive
6th SAS/SATA Hard Drive
7th SAS/SATA Hard Drive
8th SAS/SATA Hard Drive
2
3
4
5
6
7
8
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For server with 12 HDD the hard drives installed in the server are labeled from Device 1 to Device
12, from left to right, top to bottom, when viewed from the front of the server.
Figure 16 Hard Drive Bays Configuration / 12 HDD model
Item
1
Description
1st SAS/SATA Hard Drive
2nd SAS/SATA Hard Drive
3rd SAS/SATA Hard Drive
4th SAS/SATA Hard Drive
5th SAS/SATA Hard Drive
6th SAS/SATA Hard Drive
7th SAS/SATA Hard Drive
8th SAS/SATA Hard Drive
9th SAS/SATA Hard Drive
10th SAS/SATA Hard Drive
11th SAS/SATA Hard Drive
12th SAS/SATA Hard Drive
2
3
4
5
6
7
8
9
10
11
12
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To install a hard drive:
Pull the hard drive blank out of the chassis.
1.
Figure 17 Removing the Hard Drive Blank
IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must
reinstall the hard drive blank to maintain proper system airflow.
2.
Install a hard drive.
a. Push the hard drive assembly into the drive bay until it stops.
b. Press the HDD carrier latch inward until it clicks.
Figure 18 Installing a Hard Drive Assembly
To remove hard drive:
1.
2.
Press the hard disk carrier button to release the ejector lever.
Use the HDD carrier latch to pull the drive out of the cage.
Make sure to support the drive when pulling it out of the cage.
Pull the hard drive assembly out of the drive bay.
3.
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Figure 21 Backplane Connectors of server with 12 HDD (component side)
Item
1
Description
Hard drive connectors
Screw holes
2
3
LED indicators
Figure 22 Backplane Connectors of server with 8 HDD (solder side)
Item
1
Description
SAS/SATA cable connectors
10-pin power connector
2
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Figure 23 Backplane Connectors of server with 12 HDD (solder side)
Item
1
Description
10-pin power connector
2
LED signal cable connect to rear 2 HDD option
SAS connector
3
4
Cable connectors for rear 2 HDD option
WARNING: Ensure that the system is powered off and all power sources have been disconnected
from the server. Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in the off position.
To remove the backplane:
1.
Remove all drives out of the drive bays. Refer to the Hard Drives section in this chapter for
detailed procedures.
2.
3.
4.
Remove the top cover.
Remove the top middle cover.
Remove the backplane.
a. Remove all cables including optical drive cables.
b. Remove the screws that secure the backplane to the hard drive cage.
c. Pull the backplane up and out to release it from the hard drive cage.
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Figure 24 Removing the backplane
To install the backplane:
1.
Orient the backplane so that the three notches on the board align with the three hooks on the
drive cage and press the board down until it clicks into place.
2.
Secure the backplane with screws.
Figure 25 Installing the backplane
3.
Install all cables including optical drive cables.
The Rear DVD/CDRW Optical Drive PCI cage
：
To remove the Rear DVD/CDRW Optical Drive PCI cage
1.
Remove the screw that secures the optical drive carrier to the rear DVD/CDRW optical drive PCI
cage using a T-10 driver. (step 1 in figure 26)
2.
Pull the optical drive carrier out of the cage. (step 2 in figure 26)
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Figure 26 Removing the optical carrier
3.
4.
5.
Align the optical drive in the carrier and install drive. (step 1 in figure 27)
Secure the optical drive to the carrier with the provided mounting screws. (step 2 in figure 27)
Connect the IDE data and power cables to their corresponding connectors on the optical drive.
：
To Install the Rear DVD/CDRW Optical Drive PCI cage
Figure 27 Assembling the optical drive and carrier
6.
Slide the optical drive assembly into drive bay on the PCI cage. (Step 1 in figure 28). Be sure to
feed IDE and power cables through first.
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Figure 28 Installing the optical drive assembly
7.
8.
Reinstall any PCI cards from the old rear cage.
Connect the IDE data and power cables to their corresponding connectors on the optical drive.
Figure 29 Installing the rear DVD/CDRW optical drive PCI cage
9.
Install the rear DVD/CDRW optical drive PCI cage to the chassis. (step 1 in figure 29)
10. Tighten the two captive thumbscrews to secure the PCI cage to the chassis. (step 2 in figure 29)
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System Board Configuration
Processor
HP ProLiant DL185 G5 Server supports dual-processor operation. If a single processor is installed,
then use socket 0. When two processors are used, the server supports boot functions through the
processor installed in processor socket 0. However, if processor 0 fails, the system can’t boot up, and
if processor 1 fails, the system will automatically boots from processor 0 and provides a processor
failure message.
The processor socket supports 2P AMD Opteron 2000 series.
CAUTION: It is recommended to use processors of same speeds or cache sizes to prevent possible
server malfunction.
Figure 30 Processor Locations
WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the
processor to cool before touching them.
NOTE: Before installing the processor, remove the air baffle.
To remove the air baffle:
1.
2.
Gently rock the air baffle up.
Take the air baffle out from the chassis.
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Figure 31 Removing the Air Baffle
To remove the heat sink:
1.
2.
Loosen the two mounting pins.
Lift the heat sink away from the system board.
CAUTION: Place heat sink down in an upright position with the thermal patch facing upward. Do
not let the thermal patch touch the work surface.
Figure 32 Removing the heat sink assembly
IMPORTANT: If the heat sink has been removed for any reason on a previously installed processor,
it is critical that you apply more thermal interface material to the integrated heat spreader on the
processor to ensure proper thermal bonding between the processor and the heat sink.
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To remove a processor:
1.
2.
3.
Disengage the load lever.
Lift the retention plate to expose the socket body.
Grasp the processor by its edges and lift it out of its socket.
Figure 33 Removing the processor
CAUTION: The pins of the socket are very fragile. Do not bend or damage them.
CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag.
CAUTION: There must be good contact between the heat sink base and the top of the processor. To
ensure good contact, you must apply thermal interface material.
To apply the thermal grease compound:
1.
Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on
the new processor. Wipe the contact surfaces several times to make sure that no particles or dust
contaminants are evident.
2.
Apply the thermal grease compound to the CPU contact surface.
CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant
server.
3.
Apply all the grease to the top of the processor in one of the following patterns to ensure even
distribution.
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Figure 34 The top of the processor
CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting
pads from making contact with the socket.
CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly
reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease
can also cause the grease to spread over the processor pins or the system board base, which can
cause electrical shorts that damage the system.
To install the new processor:
1.
Insert the processor into the socket, using the key on the processor.
CAUTION: With the load lever and the retention plate disengaged, hold the processor by its edges
and align it over the empty processor socket. Make sure that you properly align the processor with
the orientation notch on the socket.
2.
3.
Engage the retention plate.
Engage the load lever.
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Figure 35 Installing the processor
CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified
for the HP ProLiant DL185 G5 server.
To install the heat sink:
1.
2.
Properly align the heat sink mounting pins to the system board mounting holes.
Tighten the mounting pins clockwise to secure the heat sink connection to the system board.
Figure 36 Installing the heat sink
To install the air baffle:
1.
2.
Align the air baffle hooks with the holes on the chassis.
Gently place in the air baffle.
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Figure 37 Installing the air baffle
Memory
HP ProLiant DL185 G5 server has 8 DIMM slots that support up to 32 GB maximum system memory
(4 GB in each of the eight DIMM slots).
You must adhere to the following guidelines when adding or replacing memory modules:
•
•
•
•
For 2P system, both physical processors must be of the same type and speed.
Use 677 MHz Registered DDR2.
Supported DIMM: 512 MB, 1 GB, 2 GB and 4 GB (32 GB maximum capacity).
Supported configurations: Dual memory channels, four DIMM sockets per processor, two each
channel.
Figure 38 DIMM slots
NOTE: Before installing the memory, remove the air baffle first, for detailed procedure, refer to the
Processor section in this chapter.
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To remove memory module:
1.
2.
Completely open the holding clips securing the module.
Gently pull the memory module upward to remove it from the slot.
Figure 39 Removing a memory module
CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static
bag.
To install a memory module:
1.
Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and
then press the module fully into the slot.
2.
Firmly press the holding clips inward to secure the memory module in place.
Figure 40 Installing a memory module
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CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory
module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the
orientation of the module and reinsert. If the holding clips do not close, the module is not inserted
correctly.
PCI Expansion Cards
System Board PCI Expansion Slots
There are two PCI expansion slots on the system board.
Figure 41 System board PCI expansion slots
Item Component
Designator
Component
Function
1
2
J19
J33
PCI slot
PCI slot
Supports a PCIe Riser Card
Supports a PCIe Riser Card
PCI Riser card Expansion Slots
The two PCI Express riser cards attached to the PCI cage convert the functionality of the system board
expansion slots to the slots positioned at a 90° angle from the system board.
NOTE: Users have the option to replace the Dual Slot PCI Express riser cards in Slot 2 with a PCI-X
model using the PCI-X riser card option kit. This will allow support for PCI-X devices.
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Figure 42 Installing the Dual-slot Riser card
•
Dual-Slot PCIe riser card (x8 link with x8 slot)
Figure 43 PCIe Riser card connector location
•
PCIe riser card (x4 link with x8 slot)
PCI cage
To remove the PCI cage:
NOTE: Disconnect all cables connecting an existing expansion board to the system board.
1.
2.
Loosen the two captive screws that secure the PCI cage to the chassis.
Lift the PCI cage away from the chassis.
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Figure 44 Removing the PCI cage
To install the PCI cage:
1.
Align the PCI cage to the system board expansion slot, and then press it down to ensure full
connection to the system board.
Figure 45 Installing the PCI cage
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Figure 46 Securing the PCI cage
2.
Tighten the two captive screws to secure the PCI cage to the chassis.
Installing PCIe/PCI-X Riser Board
The system supports up to two riser boards at a time. Use only HP supported expansion boards that
meet the following specifications:
•
Compliance
○ PCI Express x4 or x8
○ PCI-X (available only when the optional PCI-X riser board is installed)
•
Form Factor
○ Low-profile
○ Full-Height/Full-Length
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To remove the PCIe riser card:
1.
2.
Remove the two screws securing the riser card to the PCI cage.
Push the riser card down and away from the PCI cage.
Figure 47 Removing the PCIe Riser card
Figure 48 Removing the PCIe Riser card
To install the PCIe riser card:
1.
2.
Align the two riser card slots to the standoff on the PCI cage, and then push the card up.
Install and tighten the two screws that secure the riser card to the PCI cage.
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Figure 49 Installing the PCIe Riser card
Figure 50 Installing the PCIe Riser card
To remove the slot cover:
1.
2.
Remove the screw(s) that secure(s) the slot cover(s) to the chassis.
Remove the slot cover(s) on the PCI cage.
CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot
cover must be reinstalled to maintain proper cooling.
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Figure 51 Removing the slot cover (1)
Figure 52 Removing the slot cover (2)
To install the PCI card:
1.
Slide the expansion board into the slot, aligning the board with its matching connector.
Firmly press the board to seat it properly on the slot.
2.
Tighten the screw that secures the card to the PCI cage.
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Figure 53 Installing the PCI card (1)
Figure 54 Installing the PCI card (2)
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System Battery
The server uses nonvolatile memory that requires a battery to retain system information when power is
removed.
This 3-volt lithium coin cell battery is located on the system board.
Figure 55 System battery location
WARNING: Note the following reminders when replacing the system battery:
•
•
•
Replace the battery with the same type as the battery recommended by HP. Use of another battery may
present a risk of fire or explosion.
A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush,
puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).
Do not dispose of used battery in water or fire. Dispose of used batteries according to manufacturer's
instructions.
CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS
settings whenever you replace the battery.
NOTE: If the server no longer automatically displays the correct date and time, you may need to
replace the system battery. Under normal usage, battery life is three years.
To replace the system battery:
1.
To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out.
2.
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up. Push the other edge down until the clamp snaps over the other edge of the
battery.
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Figure 56 Replacing the battery
System Board Removal and Replacement Procedure
To remove the system board:
1.
2.
3.
4.
5.
Remove the top cover.
Remove the air baffle.
Disconnect all cables connected to the system board.
Loosen the nine screws that secure the system board to the chassis.
Slide the system board back, up and out of the chassis. Remove the system board from the
chassis.
Figure 57 Removing the system board
To replace the system board:
1.
Align the system board I/O connectors to their openings and slide the system into place. The
nine screw holes on the chassis should align with the system board.
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2.
Fasten the nine screws on the system board to secure the system board to the chassis.
Figure 58 Installing the system board
Power Supply Unit (PSU)
Located on the rear panel of the server power supply is a standard autoranging 750-watt PSU with
PFC (power factor correction) function.
Figure 59 Power supply unit
WARNING: Take note of the following reminders to reduce the risk of personal injury from electric
shock hazards and/or damage to the equipment.
•
Installation of power supply units should be referred to individuals who are qualified to service server
systems and are trained to deal with equipment capable of generating hazardous energy levels.
•
DO NOT open the power supply unit. There are no serviceable parts inside it.
To remove the power supply:
1.
Disconnect the power cable connecting the power supply and the motherboard.
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2.
3.
Press the blue colored handle.
Slide the power supply out of the power supply bay.
Figure 60 Removing the power supply
To replace the power supply:
1.
Align the power supply cage connector with the open slot of power supply, and slide the power
supply into the power supply bay until it snaps into place.
2.
Snap the blue latch cover over port colored handle. Blue latch cover only installs one way.
Figure 61 Installing the power supply
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System Fan
The server has four system fans located on the chassis’ center wall.
The figure below identifies the system fans by their device number and shows their corresponding
cable connections.
Figure 62 System fan connections
Device number
System fan 1
System fan 2
System fan 3
System fan 4
Connector
P12 on the system board
P18 on the system board
P13 on the system board
P19 on the system board
System fans 1 to 3 are for the memory modules and processors, while system fan 4 is for the PCI slots and
system chipsets.
A new system fan can be installed to allow the server to operate properly in case a default system fan
becomes defective.
To remove the system fan:
1.
2.
3.
4.
Disconnect the fan cable from its corresponding board connector.
Release the fan cable from the cable clip securing it to the chassis partition wall.
Squeeze the release tab on the system fan to release it from the chassis.
Lift the system fan away from the chassis.
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Figure 63 Removing the system fan
To replace the system fan:
1.
2.
3.
4.
Squeeze the release tab.
Insert the system fan into the fan bracket.
Secure the cable using the cable clip located on the chassis’ partition wall.
Connect the fan cable to its corresponding board connector.
Figure 64 Installing the system fan
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Connectors, Switches, and LEDs
This chapter contains illustrations and tables identifying and describing the connectors, switches,
buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of
the HP ProLiant DL185 G5 server.
Connectors and Components
Front Panel Components
Figure 65 Front Panel Components for 8 HDD Server
Item
1
Description
Two Front USB 2.0 Ports
2
Optical Disc Drive (optional)
Optical Disc Drive Activity Indicator
Optical drive eject button
Optical Drive Manual Ejection Hole
Power button, Health/UID LED, NIC 1/2 Activity
Rack thumbscrews
3
4
5
6
7
8
Drive Activity LED
9
Drive Online/Error LED
10
Hard Disk Drive (HDD) Bay
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Figure 66 Front Panel Components for 12 HDD Server
Item
1
Description
Two Front USB 2.0 Ports
UID LED button
2
3
Power LED button
4
Rack thumbscrews
Drive Activity LED
5
6
Drive Online/Error LED
Hard Disk Drive (HDD) Bay
7
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Figure 69 Rear panel components for ODD
Item
1
Description
Power supply cable socket
T10/T15 Wrench
2
3
Thumbscrew for top cover
Low-profile PCI expansion card slot
Optical disc drive (ODD) bay
PCI card slot cover
4a
4b
5a
5b
6
Hard disk drive (HDD) bay
Thumbscrew for PCI cage
Serial port
7
8
VGA port
9
Management LAN port
Two USB 2.0 ports
10
11
12
13
14
GbE LAN port for NIC2
GbE LAN port for NIC1
PS/2 keyboard port (purple)
PS/2 mouse port (green)
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System board components
Figure 70 System board components
Item
Designator Description
1
J22
Top: PS/2 mouse port
Bottom: PS/2 keyboard port
2
3
J16
Dual LAN port
CN21
Top: USB 2.0 port
Bottom: USB 2.0 port
4
5
CN20
P7
Management port
Top: Serial port
Bottom: VGA port
6
SW6
XBT1
J19
UID LED button
7
3V COMS battery
8
PCIe X8 slot
9
J33
PCIe X16 slot
10
11
MT9
J21
Redundant Power Supply Management Interface Connector
Internal USB connector
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Item
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Designator Description
P141
P20
J20
Power for rear HDD backplane
Password jumper
PSMI
J36
Front panel sensor connector
Front panel port
P10
P19
P25
SATA
P11
P13
XU2
P18
DIMM
P12
P24
P21
P23
DIMM
XU1
5-pin system fan header
IDE connector
SATA connector
Front USB connector
5-pin system fan header
Processor 1 socket
5-pin system fan header
DIMM slot for processor 1
5-pin system fan header
Power connector
Power connector
Power connector
DIMM slot for processor 0
Processor 0 socket
Jumpers – Password, Rear HDD Opt Fan and Chassis ID
The system board password (P20), chassis ID1 (P26), chassis ID2 (P27) and Rear HDD Opt fan (P28)
Table 4 System configuration switch settings
Jumper
P20
Status
1-2, password enable
2-3, default setting
1-2 : default setting
1-2 : Disable; 2-3 : Enable
P26
P27
P28
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System Switches
NMI button (SW5)
If the system crashes or stops operating, you can momentary press the NMI button (SW5) to manually
force the server to issue a Non-Maskable Interrupt (NMI). This will perform a memory dump—writing
the contents in the server's CPU registers and system memory to a network server or to diskettes. This
memory dump can later be analyzed to determine the cause of the problem. By default, the NMI
switch is always disabled.
Figure 71 NMI button
NOTE: Use of the NMI button is not supported in all NOS. As of the present, NMI implementation is
not available for systems running on Solaris and Linux operating systems.
Clear CMOS Button (SW4)
The system board has a system configuration (CMOS) button (SW4). To clear system configuration,
remove AC power and press the CMOS button for seconds.
Figure 72 CMOS button
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LED Indicators
This section contains illustration and descriptions of internal and external status LED indicators located
on the:
•
•
•
Front panel
Rear panel
System board
These LED indicators aid in problem diagnosis by indicating the status of system components and
operations of the server.
Front panel LED indicators
The front panel LED indicators allow constant monitoring of basic system functions while the server is
operating.
Optical drive activity LED indicator
The optical drive has an activity indicator that indicates when the drive is reading media.
Figure 73 Optical drive activity LED indicator of server with 8 HDD
Activity states for the optical drive are as follows:
•
•
Flashing green – Ongoing drive activity
Off – No drive activity
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Power LED Indicator
The power status of the server is indicated by the bicolor LED on the front panel.
Figure 74 Power LED Indicator Location
Table 5 Power LED indicator status
Component
Status
Description
Power LED indicator
Steady green
Steady Amber
The server is operating normally.
The server is system off or in
hibernation with A/C power.
Off
The server is system off without A/C
power.
Hard drive activity LED indicator
The status of hard drives installed in the server is indicated by the drive activity LED indicator located
on the front panel of the server.
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Figure 75 Drive activity LED indicator
Table 6 Hard drive activity LED indicator status
Item
LED indicator
Status
Description
1
Drive Online/Error LED
indicator
Forced off (override drive
activity output)
•
The drive is not a member
of any RAID volumes; or the
drive is configured but is in
a replacement or failed
state for at least one volume
that it is a member of; or
the drive is a spare drive
that is inactive or has been
activated but has not been
rebuilt.
•
•
The drive is not rebuilding.
The drive is not a member
of a volume undergoing
capacity expansion or RAID
migration.
Solid green
•
•
•
The drive is a member of a
RAID volume.
The drive is not an inactive
spare drive.
The drive is not in a
replacement or failed state
for any volumes that it is a
member of.
•
The drive is not currently
performing any I/O activity.
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Table 6 Hard drive activity LED indicator status
Item
LED indicator
Status
Description
Flashing green during a
drive activity (if command
is outstanding continually
the indicator is forced to
flash at 4 Hz 50% duty
cycle instead of solid off)
•
•
•
The drive is currently
performing an I/O activity.
The drive is a member of a
RAID volume.
The drive is not in a
replacement or failed state
for any volumes that it is a
member of (drive is online).
•
•
The drive is not rebuilding.
The drive is not a member
of a volume undergoing
capacity expansion or RAID
migration.
Flashing green @ 1 Hz
50% duty cycle (override
drive activity output)
•
•
The drive is rebuilding.
The drive is a member of a
volume undergoing
capacity expansion or RAID
migration.
2
Drive activity LED indicator Off
•
•
The drive is not in a failed
state.
The drive is not selected
(unit identification).
Solid blue
•
•
The drive is not in a failed
state.
The drive is selected (unit
identification)
Solid amber
•
•
The drive is in a failed state.
The drive is not selected.
Flashing amber @ 1 Hz
50% duty cycle
•
•
•
The drive is in a predictive
failure state.
The drive is not in a failed
state.
Flashing amber/blue @ 1
Hz 50% duty cycle
The drive is not selected.
•
•
The drive is in a failed or
predictive failure state.
The drive is selected.
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Rear panel LED indicators
The LAN port on the rear panel has two LED indicators that allow monitoring of network activity.
Figure 76 LAN/LED indicators location
Table 7 LAN/LED indicator states
Item
Component
Status
Description
1
LAN network speed LED
indicator
Steady green
The LAN connection is
using a GbE link.
Steady amber
The LAN connection is
using 10Mbps/100 Mbps
link.
Off
No connection.
2
LAN activity status LED
indicator
Flashing green
Ongoing network data
activity.
Off
No network data activity
or no connection.
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System board LED indicator
The system board contains internal status LED indicators for use during troubleshooting operations.
Figure 77 System board LED indicator
Table 8 System board LED indicator
Item
Component
Status
Description
1
Management processor indicator
Blinking
The management
processor is running
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Diagnostic tools and Setup Utilities
This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and
BIOS, SAS and SATA setup utilities.
BIOS Software
The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows
reliability, manageability, and connectivity for server platforms. This software contains a set of
programs permanently stored in an EEPROM chipset located on the system board. These programs
assist in managing, initializing, and testing the hardware devices installed on the computer.
BIOS software allows you to:
•
Perform configuration from the BIOS Setup Utility
Using the Setup Utility, you can install, configure, and optimize the hardware devices on the
system board. In addition, you can set various features such as serial console redirection, PXE
boot, and much more.
•
Initialize hardware at boot up using POST routines
During power-on or warm reset, the BIOS perform Power-On Self-Test (POST) routines to test
system components, to allocate resource for various hardware devices, and to prepare the
system to boot to various operating systems.
BIOS Setup Utility
The HP server BIOS Setup Utility is used to configure five primary menu selections:
Main
Advanced
•
•
•
•
•
Boot
Security
Exit
Accessing the BIOS Setup Utility
1.
Turn on the monitor and server.
If the server is already turned on, save your data and exit all open applications, then restart the
server.
2.
3.
When the HP logo is displayed during POST, press F10 into BIOS Setup Utility when prompt is
displayed after BIOS POST. If you fail to press F10 before POST is completed, you will need to
restart the server.
The first page displayed is the Main menu showing the Setup Utility menu bar. Use the left (←)
and right (→) arrow keys to move between selections on the menu bar. Use the up (↑) and down
(↓) arrow keys to select items within a menu.
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Navigating through the Setup Utility
Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various
menu and submenu screens of the Setup Utility. Table 9 lists these legend keys and their respective
functions.
Table 9 Setup Utility Navigation Keys
Key
Function
← and →
↑ and ↓
To move between selections on the menu bar.
To move the cursor to the field you want.
The currently selected field is highlighted. The right side
of each menu screen displays a field help panel—Item
Specific Help panel. This panel displays the help text
for the currently selected field. It updates as you move
the cursor to each field.
<+>, <–>
To select a value for the currently selected field (only if
it is user-configurable).
A parameter that is enclosed in square brackets is user-
configurable.
Grayed-out parameters are not user-configurable for
one of the following reasons:
•
•
•
The field value is auto-configured or auto-detected.
The field value is informational only.
The field is password-protected.
Enter
To select a field value or display a submenu screen.
Displays more option for items marked with
.
<Page Up> and <Page Down>
Moves the cursor to the first/last item (each menu), the
item will be display highlight.
<Home> and <End>
F1
Moves the cursor to the first/last item (each menu), the
item will be display highlight.
To bring up the General Help window.
The General Help window describes other Setup
navigation keys that are not displayed on the legend
bar.
F2, F3
F7
To change BIOS Setup Utility screen colours.
Discard any changes you have made.
To load default system values.
F9
F10
To save changes and close the Setup Utility.
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Table 9 Setup Utility Navigation Keys
Key
Function
Esc
If you press this key:
•
•
•
On one of the primary menu screens, the Exit menu
displays.
On a submenu screen, the previous screen
displays.
When you are making selections from a pop-up
menu, the pop-up closes without making a
selection.
Figure 78 Setup Utility General Help screen
Press F1 to get the general help message box.
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Figure 80 Main menu of the BIOS Setup Utility
Use this menu to set the system time and date, and configure the following items:
•
•
•
•
•
•
•
•
View BIOS build date and version.
View CPU type / CPU speed.
View System memory size.
View System serial number.
View MAC address for the embedded NIC.
Set Server Asset Tag.
Set system time and date.
Set boot features:
○ Enable or Disable the BIOS summary display.
○ Turn on or off Bootup Num-Lock.
○ Set restore on AC power loss options, such as last state, power off, and power on.
○ If BIOS displays an error message, set POST F1 Prompt for selections, such as delayed,
enabled, or disabled.
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Advanced Menu
Figure 81 Advanced menu of the BIOS Setup Utility 1
WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9
key to restore the default settings.
•
•
•
•
•
•
•
•
•
CPU Configuration --- Configure and view the current CPU configuration and settings.
IO Device Configuration --- Configure Super IO chipset SCH4307.
S-ATA Configuration --- Configure Server Works HT 1000 S-ATA.
ACPI Configuration --- Section for Advanced ACPI configuration.
EVENT Log Configuration --- Mark as read, clear or View Event Log.
IPMI Configuration --- IPMI Configuration including server monitoring and event log.
Remote Access Configuration --- Configure Remote Access.
USB Configuration --- Configure the USB support.
PCI BUS Configuration --- Configure video card support function.
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Figure 82 IPMI submenu of the BIOS Setup Utility
•
•
•
•
SEL Configuration --- Configuration of the BMC System Event Log.
Serial Port Configuration --- Select to configure system serial ports.
LAN Configuration --- Select for LAN configuration.
Watchdog Configuration --- Select to configure POST Watchdog Timer Action and BMC Watch
Dog Time Out.
•
Hardware health information --- Select to get information about CPU temperature, ambient
temperature, rear HDD Opt fan speed and system fan speed.
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Boot Menu
Figure 83 Boot menu of the BIOS Setup Utility
Use this menu to configure the boot priority.
•
•
•
•
Boot Device Priority --- Use this screen to specify the order in which the system checks for a boot
device.
Embedded NIC Port 1 PXE --- Use this screen to configure the embedded NIC Port 1 PXE boot
option. The default is enabled.
Embedded NIC Port 2 PXE --- Use this screen to configure the embedded NIC Port 2 PXE boot
option. The default is disabled.
USB Device Boot Priority --- Use this screen to control the latest added USB Functions by setting
the item to the desired value.
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Figure 85 Security menu of the BIOS Setup Utility 2
Use this menu to configure the following items:
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•
•
Administrator Password --- Display if an administrator password is Set or Not.
Change Administrator Password --- Allows you to access and change all settings in the Setup
Utility. The administrator password allows you to configure access for system users.
To set a new administrator password:
1.
In the Security screen, select a set password field - Change Administrator Password, and then
press Enter.
2.
3.
Type a new password in the Enter New Password box.
The password may consist of up to six characters. Alphanumeric characters (A-Z, a-z, 0-9) are
recommended to avoid system error.
4.
5.
6.
Retype the password to verify the first entry, and then press Enter.
Press F10 to close the Setup Utility.
After setting the password, Setup automatically sets the password check to Setup.
Figure 86 Security menu of the BIOS Setup Utility 3
When administer password is installed, use this menu to check password:
•
•
Setup --- Check password while invoking setup.
Always --- Check password while invoking setup as well as on each boot.
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Exit Menu
Figure 87 Exit menu of the BIOS Setup Utility
Use this menu to save changes or discard changes. When you save and exit, the server reboots.
•
Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You
can also press F10 key.)
•
Discard Changes and Exit --- Exit the BIOS Setup Utility without saving the changes you have
made. (You can also press Esc key.)
•
•
Discard Changes --- Discard any changes you have made. (You can also press F7 key.)
Load Optimal Defaults --- Load the factory default values for all items. (You can also press F9
key.)
BIOS Update
Perform the steps below to update BIOS:
1.
2.
Download the Smart Component (SPxxxxx.exe) to a directory on your hard drive.
Execute (SPxxxxx.exe) and followed with direction to complete the steps. “ProLiant Flash Update”
interface will appear.
3.
Select items which need to execute:
○ Create a bootable ROMPaq diskette
○ Create a bootable ROMPaq USB Key
○ Create a bootable ROMPaq CD
○ ROMPaq Diskette Flat Files
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○ Create a label for the ROMPaq diskette
○ Network ROM Flashing Capabilities
4.
5.
Reboot DL185 G5 Server with one of the above bootable devices and make sure the BIOS
setting allows booting from the USB disk.
Follow the on-screen instructions to finish the flashing of the BIOS.
Clear CMOS
You may need to clear the Setup configuration values (CMOS) if the configuration has been
corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be
unreadable.
To clear CMOS:
1.
2.
Perform the Pre-Installation Procedure.
If necessary, remove any accessory boards or cables that prevent access to the system
configuration switch.
3.
4.
5.
6.
7.
8.
9.
Locate the system configuration button (SW4) on the system board.
Press the button. AC power must not be connected.
Perform the Post-installation instructions.
During POST, press F10 to access the Setup Utility.
Load setup defaults by pressing F9.
Set time, date, and other system values.
Press F10 to close the Setup Utility.
NOTE: Clearing CMOS restore all system configurations and password default settings.
Power-On Self-Test (POST)
Before you can use a server, all devices must be tested and initialized, and the operating system must
be bootstrapped to the memory. This is referred to as Power–On Self-Test or POST. POST is a series of
diagnostic tests that checks firmware and hardware components on the system to ensure that the
server is properly functioning. This diagnostic function automatically runs each time the server is
powered on.
These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the
board or component that you need to replace, as indicated by the error messages. Most server
hardware failures will be accurately isolated during POST. The number of tests displayed depends on
the configuration of the server.
During POST you can:
•
•
•
Press ESC to go to POST boot progress display system summary screen.
Press F10 to access the Setup Utility.
Press F12 to request a network boot (PXE).
POST Error Indicators
When POST detects a system failure, it displays a POST error message.
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POST Errors Message Definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These error messages are displayed in normal video (white text on black background), and
show the details of the error. The following is an example of a POST error message:
012 --- CMOS Date/Time not set
troubleshooting recommendation. HP recommends that you correct the error, even if the server
appears to boot successfully.
Table 10 POST Error Messages
Error-Code
Error Message
Description / Corrective Action
000
Timer Error
Indicates an error while programming the count
register of channel 2 of the 8254 timer. This
may indicate a problem with system hardware.
Requires repair of the system board.
003
CMOS Battery Low
CMOS Battery is low. This message usually
indicates that the CMOS battery needs to be
replaced. It could also appear when the users
intentionally discharge the CMOS battery.
004
005
CMOS setting Wrong
CMOS settings are invalid. This error can be
resolved by using F9 to load optimal default in
the Setup Utility.
CMOS checksum bad and boot in a
safe configuration please reboot again Indicates that the CMOS data has been changed
CMOS contents failed the Checksum check.
for optimal default settings.
by a program other than the BIOS or that the
CMOS is not retaining its data due to
malfunction. This error can be resolved by using
F9 to load optimal default in the Setup Utility.
012
CMOS Date/Time not Set
The CMOS Date and/or Time are invalid. This
error can be resolved by readjusting the system
time in the Setup Utility.
048
04D
Password check failed
Password is incorrect after retried a few times.
Users might need to reset the password.
Primary Master Hard Disk Error
The IDE/ATAPI device configured as Primary
Master could not be properly initialized by the
BIOS. This message is typically displayed when
the BIOS is trying to detect and configure
IDE/ATAPI devices in POST.
04E
Primary Slave Hard Disk Error
The IDE/ATAPI device configured as Primary
Slave could not be properly initialized by the
BIOS. This message is typically displayed when
the BIOS is trying to detect and configure
IDE/ATAPI devices in POST.
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Table 10 POST Error Messages
Error-Code
Error Message
Description / Corrective Action
04F
Secondary Master Hard Disk Error
Secondary Slave Hard Disk Error
Master Hard Disk Error
The IDE/ATAPI device configured as Secondary
Master could not be properly initialized by the
BIOS. This message is typically displayed when
the BIOS is trying to detect and configure
IDE/ATAPI devices in POST.
050
051
052
The IDE/ATAPI device configured as Secondary
Slave could not be properly initialized by the
BIOS. This message is typically displayed when
the BIOS is trying to detect and configure
IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in
the 3rd IDE controller could not be properly
initialized by the BIOS. This message is typically
displayed when the BIOS is trying to detect and
configure IDE/ATAPI devices in POST.
Master Slave Disk Error
The IDE/ATAPI device configured as Slave in the
3rd IDE controller could not be properly
initialized by the BIOS. This message is typically
displayed When the BIOS is trying to detect and
configure IDE/ATAPI devices in POST.
202
203
CPU mismatch detected
Unsupported processor
Uncorrectable memory error
You should use the CPU of same frequency.
You should change another type of processor.
System halts after displaying this message. If the
problem persists, contact HP Customer Support.
Microcode Error
BIOS could not find or load the CPU Microcode
Update to the CPU. The message is most likely to
appear when a new CPU is installed in a system
board with outdated BIOS. In this situation, you
must update the BIOS to include the Microcode
Update for the new CPU.
Checking NVRAM Update Failed
Operating system not found
BIOS could not write to the NVRAM block. This
message appears when the FLASH part is
malfunctioning.
Operating system can not be located on any of
the boot drives
Verify that the priority boot drive has power and
that the IDE cable is connected properly.
Verify that the desired boot drive has power.
Verify that the IDE cable is securely plugged into
the respective system board connectors.
Verify that the boot device is enabled in the
Setup Utility.
Verify that the boot device has an operating
system installed.
If the problem persists, contact your HP Customer
Support provider.
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Table 10 POST Error Messages
Error-Code
Error Message
Description / Corrective Action
601
BMC Not Responding
BMC not responding, you can load the optimal
default value, or you must change the LO100
card.
603
604
605
606
610
System Fan 1 Missing
System Fan 2 Missing
System Fan 3 Missing
System Fan 4 Missing
Temperature violation Detected
System fan 1 is not installed, user should install
the system fan 1.
System fan 2 is not installed, user should install
the system fan 2.
System fan 3 is not installed, user should install
the system fan 3.
System fan 4 is not installed, user should install
the system fan 4.
Wait 5 minutes for system to cool.
Press ESC key is not recommended as system
may shutdown unexpectedly.
611
System Event Log full
You must enter BIOS SETUP UTILITY and then
Clean the System Event Log.
POST Related Troubleshooting
Perform the following procedures when POST fails to run, displays error messages, or emits beep
codes.
If a failure occurs during POST, check the following:
•
•
•
All external cables and power cables should be firmly plugged in.
The power outlet to the server should be connected and works correctly.
The server and monitor are both turned on. The bicolor status LED indicator on the front panel
must be lit up green.
•
•
•
•
•
•
The monitor's contrast and brightness settings are correct.
All internal cables are properly connected and all boards firmly seated.
The processor is fully seated in its socket on the system board.
The heat sink assembly is properly installed on top of the processor.
All memory modules are properly installed.
If you have installed a PCI accessory board, verify that the board is firmly seated and any
switches or jumpers on the board are properly set. Refer to the documentation provided with the
accessory board.
•
All internal cabling and connections are in their proper order.
If you have changed any switches on the system board, verify that each is properly set.
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Physical and Operating Specifications
This chapter provides physical and operating specifications for the HP ProLiant DL185 G5 server.
Specifications include:
System Unit
Table 11 Hardware Specifications
Item
Components
Processor socket
Processor support
Chipset
AMD F1207
2P AMD Opteron 2000 series processor
HT2100 /HT1000
Hardware monitoring device
Gigabit Ethernet controller
IDE controllers
ServerEngines management controller
BCM5704C dual GbE channels support
HT1000
Embedded video controller
I/O subsystem
ServerEngines VGA core integrated into Pilot
•
•
Two PCIe x8 links with x8 slot
One PCIe x4 links with x8 slot
Memory
Eight DDR2-667 MHz DIMM slots with ECC, up to 32
GB
Default media storage
Optional media storage
One-half height IDE CD-ROM drive, SATA hard drive
•
One slim ODD drive bay for CD-ROM/DVD-ROM
drive, non-hot-plug SATA hard drive, and SAS
device
•
Eight bays hot-plug HDD cage for SAS or SATA
drives
I/O ports
PS2 keyboard port, PS2 mouse port, USB 2.0 ports
(two rear USB ports, one internal USB port (J 21), two
front USB ports), video port, serial port and GbE port.
Status LED indicators
Front panel
•
•
•
•
NIC 1/2 activity
Power LED
Health LED
UID LED
Rear Panel
•
•
UID SW/LED
LAN link status
System Board
•
Management processor indicator
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Table 11 Hardware Specifications
Item
Components
Power Supply unit (PSU)
Thermal solution
750W, Redundant power supply
Four system fans
Table 12 Physical Dimensions
Item
Description
System board platform
System board dimension
ATX (Advanced Technology Extended)
12 in x 13.5 in (304.8mm x 342.9mm)
Server dimensions
Rack
17.63 in x 3.44 in x 27.5 in
448W x 87.5H x 698.7D (mm)
Server weight
Basic Configuration ( excludes keyboard and monitor):
20 kg
Table 13 Environmental Specifications
Item
Description
Temperature:
Operating
Non-operating
Storage
+10 to +35°C (+50 to +95°F)
-30 to 60°C (-22 to 140°F)
-30 to 60°C (-22 to 140°F)
38.7° (101.7°F)
Wet-bulb temperature
Relative humidity:
Operating
Non-operating
Storage
10% to 90% (non-condensing)
5% to 95%
5% to 95%
Altitude:
Operating
Non-operating
0 to 3049 meters (0 to 10,000 ft)
0 to 9146 meters (0 to 30,000 ft)
Thermal output (maximum operating)
Acoustic emissions
392 W/hr
LWad: 6.7 Bels
Normal configuration
(operating at room temperature)
LWad: 6.7 Bels
(Idle at room temperature)
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Table 14 Power Supply Specifications
Item
Description
Dimensions (H x W x D)
Weight (approximate)
40.5 mm x 86.4 mm x 190.5 mm
1.1 kg
Input requirements:
Rated input voltage
Normal line voltage
90 VAC to 264 VAC
100 VAC to 120 VAC /200 VAC to 240 VAC
Line frequency
Rated input current
BTU rating
47 – 63 Hz
9.10 ARMS max @ 100V
N/A
Power supply output power:
Rated steady state power
Maximum peak power
750W (1+1 Redundant)
N/A
Temperature range:
Operating
Shipping
+5℃ to +50℃
–40℃ to +85℃
Relative humidity:
Operating
Non-operating
5% to 95% relative humidity, non-condensing.
5% to 95% relative humidity, non-condensing
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Index
drive bay configuration, 33
A
AC power
power-down procedures, 30
air baffle
optical media drive, 34
E
removing, 48
electric shock
AMIBIOS Setup Utility
exploded view
B
mechanical components, 16
backplane, 42
F
removing, 44
backplane
front panel components, 69
H
battery
hard drive
replacement warnings, 63
bezel blank
removing, 41
hard drive cage
removing, 35
hard drive dummy
hardware configuration
BIOS Setup Utility
additional navigation keys, 83
BIOS software
optical media drive, 34
PCI expansion cards, 55
power supply unit, 65
C
CSR (customer self repair), 5
customer self repair (CSR), 5
D
diagnostic tools and setup utilities
BIOS Setup Utility, 82
clear CMOS, 94
POST, 94
top cover, 30
hardware configuration tools, 27
hardware specifications
chipset, 98
default media storage, 98
hardware monitoring device, 98
I/O ports, 98
Drive bay configuration, 33
drives
LAN controller, 98
backplane, 42
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O
optional storage, 98
power supply unit, 99
processor socket, 98
thermal solution, 99
hazardous conditions. See symbols on equipment
hazardous energy circuits
onboard controllers
storage controller, 98
optical carrier
optical drive
removing, 37
heat sink
P
PCI cage
removing, 49
PCI cage
hot surface
PCI card
HP
contact information, 26
technical support requirements, 26
PCI riser card expansion slots, 55
PCIe riser card
removing, 59
I
PCI-E/PCI-X board
improper airflow
physical dimensions
L
power supply
LAN controller, 98
LED indicators
replacing, 66
hard drive activity, 77
power supply
power supply blank
power supply cage
power supply unit. See PSU
power/system health LED indicator, 77
Power-On Self-Test
POST error indicators, 94
recoverable POST errors, 95
processor
system board LED, 81
M
mechanical parts
memory module
memory module
memory modules
guidelines for installation, 53
applying thermal grease, 50
module orientation, 55
removing, 54
removing, 50
Contents 102
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processor heat sink
processor heat sink
processor socket
specification, 98
processors
system board
replacing, 64
system covers
PSU
top cover, 30
system fan
removing, 65
removing, 67
replacement warnings, 65
type, 99
replacing, 68
system LEDs. See status LEDs
system parts
R
riser card XII
system structure
front panel, 69
system unit
riser card XIV
S
server dimensions
rack, 99
specifications, 98
T
server warnings and cautions, 28
Setup Utility menu bar
advanced menu, 87
thermal solution, 99
top cover
removing, 30
top middle cover
slot cover
removing, 60
W
specifications
physical and operating, 98
storage controller, 98
system battery
warnings
battery replacement, 63
PSU replacement, 65
replacing, 63
Contents 103
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