HP Hewlett Packard Photo Scanner S20 User Manual

HP PhotoSmart  
S20 Photo Scanner  
Basics  
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Table of Contents  
Chapter 1 - Introduction .......................................................................................................3  
Checking the System Requirements ............................................................................................................................................3  
Unpacking Your Photo Scanner .................................................................................................................................................... 4  
What’s Next? ............................................................................................................................................................................................ 6  
Chapter 2 - Quick Setup ......................................................................................................7  
Installing the Software ........................................................................................................................................................................7  
Connecting Your Photo Scanner .................................................................................................................................................. 8  
Calibrating Your Photo Scanner ................................................................................................................................................. 10  
Registering Your Photo Scanner ................................................................................................................................................. 10  
Installing Adobe Acrobat Reader ............................................................................................................................................... 10  
What’s Next? .......................................................................................................................................................................................... 10  
Chapter 3 - Scanning Photographs ..............................................................................11  
Running the Scanning Software ...................................................................................................................................................12  
Setting the Photo Scanner for the Photographic Format ................................................................................................. 13  
Setting the Photo Scanner for Mounted Film ..............................................................................................................14  
Setting the Photo Scanner for a Film Strip ...................................................................................................................14  
Setting the Photo Scanner for a Print ..............................................................................................................................14  
Orienting Photographs for Insertion ..........................................................................................................................................15  
Inserting and Scanning Photographs ........................................................................................................................................16  
Inserting and Scanning Mounted Film ...........................................................................................................................16  
Inserting and Scanning Film Strips ..................................................................................................................................18  
Inserting and Scanning Prints ........................................................................................................................................... 20  
Inserting and Scanning Small Prints and Paper Clippings ..................................................................................22  
Manually Ejecting Photographs .................................................................................................................................................24  
Learning More About Your Photo Scanner ............................................................................................................................25  
Chapter 4 - Getting Help for Your Photo Scanner ..............................................27  
Accessing the HP PhotoSmart Website .................................................................................................................................... 27  
Viewing Online Help ......................................................................................................................................................................... 27  
Getting Technical Support .............................................................................................................................................................29  
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Appendix A - Cleaning Your Photo Scanner ..........................................................31  
Appendix B - Uninstalling Your Photo Scanner ...................................................35  
Uninstalling the Software ...............................................................................................................................................................35  
Disconnecting the Photo Scanner ..............................................................................................................................................35  
Glossary ..................................................................................................................................37  
Index .......................................................................................................................................... 41  
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Chapter 1 - Introduction  
Welcome to the HP PhotoSmart S20 Photo Scanner Basics guide. The S20 photo  
scanner is a compact scanner designed specifically for scanning photographs.  
It can scan these photographic formats:  
Mounted film — 35 mm mounted slides and mounted negatives  
Film strips — 35 mm negative strips and slide strips, up to 5 frames scanned  
at a time  
Prints — up to a maximum size of 5 inches x 7 inches (or 127 mm x 178 mm)  
The S20 photo scanner also comes with the HP PhotoSmart scanning software for  
adjusting and storing scanned images with your PC.  
This Basics guide helps you quickly set up the HP PhotoSmart scanning software and  
S20 photo scanner with your PC. This guide then explains how to scan mounted film,  
film strips, and prints with your photo scanner.  
Note:  
For information on using the scanning software, please see the HP PhotoSmart  
Scanning Software Quick Reference and the online Help.  
Checking the System Requirements  
Both the HP PhotoSmart S20 photo scanner and the HP PhotoSmart scanning software  
work with PCs running either Microsoft® Windows® 95 or Windows 98. The specific  
system requirements for the photo scanner and scanning software are as follows:  
Component  
Minimum Required  
Pentium® 90 or equivalent  
16 MB  
Recommended  
Processor  
Pentium MMX® or equivalent  
32 MB or more  
RAM  
Free hard disk space  
Monitor/video  
CD-ROM drive  
Sound card/speakers  
Pointing device  
100 MB  
120 MB  
640 x 480, 256 colors  
Double-speed (2X)  
Not required  
800 x 600 or more, 16-bit color  
Quad-speed (4X) or better  
16-bit or better  
Mouse or compatible  
Mouse or compatible  
Windows pointing device  
Windows pointing device  
USB interface  
Available USB port  
Available USB port  
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Unpacking Your Photo Scanner  
To unpack your S20 photo scanner, do the following:  
1. Remove all the contents from the HP PhotoSmart S20 photo scanner box. You  
should find the following items in the box along with the photo scanner.  
This Basics guide for the  
S20 photo scanner and  
the Quick Reference for  
the HP PhotoSmart  
scanning software  
calibration card *  
photo sleeve *  
cleaning brush  
HP PhotoSmart CD-ROM with  
the scanning software and  
multimedia tutorials  
air bulb  
power cable  
USB interface cable  
* Note that both the calibration card and the photo sleeve are packaged in the special pocket inside  
the back cover of this Basics guide.  
If you notice any damage while unpacking the contents, please notify the retailer  
where you purchased your photo scanner.  
2. Remove the plastic wrapper from around the photo scanner.  
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3. Remove the tape from the photo scanner lid.  
4. Hold the bottom of the photo scanner with one hand and pull up on the photo  
scanner lid with your other hand.  
5. Open the photo scanner lid carefully and remove the foam insert.  
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6. Close the photo scanner lid by pressing down firmly until it snaps into place.  
Note:  
Do not connect the S20 photo scanner to your PC. You must install the  
HP PhotoSmart scanning software on your PC (as explained in the next  
chapter) before you connect the photo scanner to your PC.  
What’s Next?  
You are now ready to set up the HP PhotoSmart scanning software and S20 photo  
scanner with your PC. To do this, go on to the next chapter, Quick Setup.”  
Note:  
If you ever need help while using the photo scanner, see Chapter 4 starting on  
page 27 in this guide. Chapter 4 explains how to access the HP PhotoSmart  
website, view the online Help, and get technical support from Hewlett-Packard  
Company for your photo scanner.  
In addition, if you come across a particular term in this guide that you dont  
understand, please refer to the Glossary of definitions starting on page 37.  
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Chapter 2 - Quick Setup  
Note:  
You must install the HP PhotoSmart scanning software on your PC  
before you connect the S20 photo scanner to your PC.  
This chapter helps you quickly set up the HP PhotoSmart scanning software  
and S20 photo scanner with your PC. By following these simple steps, youll  
be ready to scan photographs right away with your photo scanner.  
Installing the Software  
First, install the HP PhotoSmart scanning software on your PC, as follows:  
1. Put the HP PhotoSmart CD into the CD-ROM drive of your PC. Within a  
minute or so, you will see the HP PhotoSmart setup screen displayed.  
Note:  
If the HP PhotoSmart setup screen does not display: Click the Start  
button in the Windows taskbar and choose Run. Type the drive letter  
for your CD-ROM drive and the file name setup.exe (for example,  
D:\setup.exe). Then click OK.  
2. Click Install Software.  
3. Follow the directions on the screen to have the setup program copy the  
scanning software onto your PCs hard disk.  
4. Once the software copying process is complete, the setup program  
prompts you to restart your computer. If you choose to restart your  
computer now, it will take a minute or two to do so.  
5. The HP PhotoSmart Setup Wizard next prompts you to connect the  
photo scanner to a power outlet and to your PC. Go on to the next page  
for specific instructions on how to do this.  
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Connecting Your Photo Scanner  
When the HP PhotoSmart Setup Wizard prompts you to do so, connect your  
photo scanner to a power outlet and to your PC, as follows:  
1. Connect the small end plug of the power cable to the power connector  
on the back of your photo scanner. (The power connector is to the left  
of the USB connector on the back of the photo scanner.)  
2. Plug the other end of the power cable into a power outlet.  
3. Locate the USB connector (or port) on the front or back exterior of your  
PC. The USB connector looks like this, and should have the distinctive  
USB symbol printed by it (usually above the connector), as shown here:  
USB symbol  
USB connector  
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4. Connect the rectangular end of the USB interface cable to the USB  
connector on the front or back exterior of your PC.  
5. Connect the square end of the USB interface cable to the USB connector  
on the back of your photo scanner. (The USB connector is to the right of  
the power connector on the back of the photo scanner.)  
Note:  
The S20 photo scanner does not have a power switch. Thus, the  
photo scanner is always on while it is plugged into a power source.  
The photo scanner does, however, have a sleep” mode for low  
power consumption when it is not in use.  
6. Click the Connected button in the HP PhotoSmart Setup Wizard dialog  
box, and then go on to the next page.  
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Calibrating Your Photo Scanner  
The Scanner Calibration Utility now prompts you to calibrate your S20  
photo scanner.  
Get the calibration card from the special pocket inside the back cover of this  
Basics guide. Then, with the calibration card face up and with the arrows  
pointing toward the photo scanner, insert the calibration card into the photo  
insertion slot of the photo scanner.  
photo insertion slot  
When the calibration is complete, be sure to put the calibration card back  
into the pocket of this Basics guide so you will have it for future use.  
Registering Your Photo Scanner  
The setup program now prompts you to register your S20 photo scanner  
online, if you wish. If you choose to register it now, simply follow the  
directions on the screen to complete the registration. If you do not wish to  
register now, click Cancel, and you will be reminded to register in 2 weeks.  
Installing Adobe Acrobat Reader  
The setup program now prompts if you want the Adobe® Acrobat® Reader  
software installed on your PC. Acrobat Reader will allow you to read the  
HP PhotoSmart hardcopy documentation online, if you wish. If you choose  
to have Adobe Acrobat Reader installed, it will take a few seconds to do so.  
What’s Next?  
You have now successfully set up the HP PhotoSmart scanning software  
and S20 photo scanner with your PC. Go on to the next chapter, Scanning  
Photographs,” to learn how to use your photo scanner.  
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Chapter 3 - Scanning Photographs  
This chapter explains how to scan your photographs — mounted film, film strips, and  
prints — with the HP PhotoSmart S20 photo scanner.  
Scanning photographs consists of these simple steps:  
Running the HP PhotoSmart scanning software on your PC  
Setting the photo scanner for the format of the photograph you want to scan  
Orienting the photograph for insertion into the photo scanner  
Inserting and scanning the photograph  
Each of these steps is explained in this chapter. By following these simple steps, you  
will quickly gain professional-quality scanned images of your photographs from your  
S20 photo scanner.  
Caution:  
Do not attempt to scan either small prints (less than 2 inches x 2 inches, or  
50 mm x 50 mm) or paper clippings (such as magazine or newspaper  
clippings) without inserting them in the photo sleeve that came with your  
photo scanner. They may jam the photo scanner or may be destroyed by it.  
See “Inserting and Scanning Small Prints and Paper Clippings” starting on  
page 22 for more information.  
Note:  
If you ever need to eject a photograph from the photo scanner during the  
scanning process, see Manually Ejecting Photographs” starting on page 24.  
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Running the Scanning Software  
You must first run the HP PhotoSmart scanning software on your PC so that your  
S20 photo scanner will recognize and then scan the photograph you insert into it.  
To run the scanning software, either:  
Double-click the HP PhotoSmart scanning software icon on your Windows  
desktop (if you had the setup program place such an icon, or shortcut, on your  
Windows desktop during software installation).  
OR:  
Click the Start button in the Windows taskbar, and then choose Programs >  
HP PhotoSmart > S20 Photo Scanner > Scanning Software.  
Note:  
You can also start the HP PhotoSmart scanning software from inside another  
software program that supports TWAIN. This allows you to be in the other  
program and use TWAIN to bring the images you scan with the S20 photo  
scanner into that other program. For more information, see the online Help.  
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Setting the Photo Scanner for the Photographic Format  
The next step in scanning photographs is to set the S20 photo scanner for the format of  
the photograph you will scan. To do this, you will use the Photo Format button on the  
photo scanners front panel. The Photo Format button sets the photo insertion slot so  
it will accept the photographic format — mounted film, film strip, or print — that you  
will scan.  
The photo scanner has three icons on its front panel which correspond to the three  
photographic formats: the mounted film icon, the film strip icon, and the print icon.  
Below the icons is a row of three indicator lights.  
film strip icon  
mounted film icon  
print icon  
photographicformat  
indicator lights  
photo insertion slot  
Photo Format button  
To set the photo scanner for the correct photographic format, press the Photo Format  
button until the indicator light is blinking under the icon for your photographic format.  
As shown on the next page, the size of the photo insertion slot changes accordingly to  
accommodate the photographic format you choose.  
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Setting the Photo Scanner for Mounted Film  
photo insertion slot  
set for mounted film  
indicator light  
Setting the Photo Scanner for a Film Strip  
photo insertion slot  
set for a film strip  
indicator light  
Setting the Photo Scanner for a Print  
photo insertion slot  
set for a print  
indicator light  
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Orienting Photographs for Insertion  
When orienting a photograph for insertion into the S20 photo scanner, you must first  
determine:  
Which is the emulsion side or picture side (face), and which is the back side of the  
mounted film, film strip, or print  
Which edge is the top of a print  
picture side and top edge of the print  
Insert mounted film  
and film strips  
emulsion side down  
Insert prints  
picture side up  
To orient your photographs properly for scanning, remember to:  
Center the mounted film, film strip, or print in the photo insertion slot.  
Insert prints with the picture side up.  
Insert mounted film and film strips with the emulsion side down. (The emulsion  
side is dull compared to the shiny base side.)  
Tip:  
For more information on determining the emulsion side of mounted film and  
film strips, see the online Help.  
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Inserting and Scanning Photographs  
You insert and scan mounted film, film strips, prints, and small prints and paper  
clippings in different ways with the S20 photo scanner. Please refer to the appropriate  
subsection for the photographic format you wish to scan.  
Inserting and Scanning Mounted Film  
Notice that mounted film has  
short sides and long sides.  
To scan mounted film with the S20 photo scanner, your mounted film must be:  
A 35 mm, single-frame slide or negative mounted in a paper or plastic mount.  
The mount must not be more than 1.8 mm thick.  
Clean and dust-free. (See the online help for information on cleaning mounted  
film.)  
Inserted with a short side pointing into the photo insertion slot and with the  
emulsion side down. (The emulsion side is dull compared to the shiny base side.)  
Note:  
You cannot scan an unmounted or a glass-mounted, single-frame slide or  
negative in the photo scanner. (You can scan multiple-frame film strips,  
however. See the next subsection.)  
To insert and scan your mounted film, follow these steps:  
1. Press the Photo Format button on the photo scanner until the photo insertion slot  
is set properly for mounted film, as shown in Setting the Photo Scanner for the  
Photographic Format” on page 13.  
2. Hold the mounted film by its mounting with the emulsion side down. (The  
emulsion side is dull compared to the shiny base side.)  
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3. Insert a short side of the mounted film into the photo insertion slot.  
Insert a short side of the  
mounted film  
4. Gently push the mounted film into the slot until the scanner light comes on and the  
photo scanner pulls in the mounted film.  
The photo scanner pulls in  
the mounted film  
5. Begin using the HP PhotoSmart scanning software to adjust or store your scanned  
image, as explained in the HP PhotoSmart Scanning Software Quick Reference and  
the online Help.  
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Inserting and Scanning Film Strips  
You can scan only 35 mm film strips  
with the S20 photo scanner — it will  
not properly scan film strips from  
either 110 or APS sources.  
To scan a film strip with the S20 photo scanner, your film strip must be:  
A 35 mm negative strip or slide strip.  
Clean and dust-free. (See the online Help for information on cleaning film strips.)  
Free of any paper labels.  
Flat — that is, not curled more than shown here:  
Inserted with the emulsion side down. (The emulsion side is dull compared to the  
shiny base side.)  
Note:  
The S20 photo scanner can only scan up to 5 frames of a particular film strip at  
a time. If your film strip has more than 5 frames, once you scan the first 5  
frames, you will need to turn the film strip around and insert it into the photo  
scanner again to scan the remaining frames.  
To insert and scan your film strip, follow these steps:  
1. Press the Photo Format button on the photo scanner until the photo insertion slot  
is set properly for film strips, as shown in Setting the Photo Scanner for the  
Photographic Format” on page 13.  
2. Hold the film strip by its edges with the emulsion side down. (The emulsion side is  
dull compared to the shiny base side.)  
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3. Gently push the film strip into the slot until the scanner light comes on and the  
photo scanner pulls in the film strip.  
The photo scanner  
pulls in the film strip  
4. Begin using the HP PhotoSmart scanning software to adjust or store your scanned  
images, as explained in the HP PhotoSmart Scanning Software Quick Reference  
and the online Help.  
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Inserting and Scanning Prints  
Notice that a print has either a  
landscape orientation (wider than  
it is tall), or a portrait orientation  
(taller than it is wide).  
To scan a print with the S20 photo scanner, your print must be:  
No larger than 5 inches x 7 inches (or 127 mm x 178 mm), and no smaller than  
2 inches x 2 inches (or 50 mm x 50 mm). (If you have a smaller print you wish  
to scan, use the photo sleeve as explained in the next subsection.)  
Clean and dust-free. (See the online Help for information on cleaning prints.)  
Inserted picture side up, with the top edge pointing to the right for landscape  
prints, or with the top edge pointing in for portrait prints.  
To insert and scan your print, follow these steps:  
1. Press the Photo Format button on the photo scanner until the photo insertion  
slot is set properly for prints, as shown in Setting the Photo Scanner for the  
Photographic Format” on page 13.  
2. Hold the print by its edges with the picture side up.  
For a landscape print, orient the top edge of the print to the right side of the  
photo insertion slot, as shown here.  
Orient a landscape print  
face up, top pointing right  
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For a portrait print, orient the top edge of the print directly into the photo  
insertion slot, as shown here.  
Orient a portrait print  
face up, top pointing in  
3. Gently push the print into the slot until the scanner light comes on and the photo  
scanner pulls in the print.  
4. Begin using the HP PhotoSmart scanning software to adjust or store your scanned  
image, as explained in the HP PhotoSmart Scanning Software Quick Reference and  
the online Help.  
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Inserting and Scanning Small Prints and Paper Clippings  
The photo sleeve  
The photo sleeve, which is included in the special pocket inside the back cover of  
this guide, allows you to scan small prints (less than 2 inches x 2 inches, or 50 mm x  
50 mm) or paper clippings (such as magazine or newspaper clippings).  
Caution:  
Never scan small prints or paper clippings without inserting them in the  
photo sleeve. They may jam the photo scanner or may be destroyed by it.  
To insert and scan a small print or paper clipping, follow these steps:  
1. Lift the clear cover of the photo sleeve.  
2. Insert the print or paper clipping inside the photo sleeve, picture or face side up, as  
squarely aligned as possible.  
Insert a landscape print or paper clipping with its left edge toward the photo  
sleeves seam.  
Insert a portrait print or paper clipping with its top edge toward the photo  
sleeves seam.  
3. Close the clear cover over the print or paper clipping.  
4. Press the Photo Format button on the photo scanner until the photo insertion  
slot is set properly for prints, as shown in Setting the Photo Scanner for the  
Photographic Format” on page 13.  
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5. Insert the photo sleeve into the photo insertion slot face up, with the seam end  
pointing into the slot, as shown here:  
Insert the photo sleeve  
face up, seam pointing in  
6. Gently push the photo sleeve into the slot until the scanner light comes on and the  
photo scanner pulls in the photo sleeve.  
7. Begin using the HP PhotoSmart scanning software to adjust or store your scanned  
image, as explained in the HP PhotoSmart Scanning Software Quick Reference and  
the online Help.  
Note:  
HP recommends against scanning prints smaller than 2 inches x 2 inches (or  
50 mm x 50 mm) without using the photo sleeve. If you must scan a smaller  
print without the photo sleeve:  
1. Set the photo insertion slot for prints.  
2. Insert the print into the center of the slot. (The sensor that detects prints  
is located in the middle of the slot.)  
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Manually Ejecting Photographs  
You can manually eject a photograph from the S20 photo scanner at any time during  
the scanning process. To do so, simply press the Stop/Eject button, as shown:  
Stop/Eject button  
If you press the Stop/Eject button while a photograph is moving into the photo  
scanner, the photograph will stop moving. You must press the button again to eject  
the photograph.  
If you press the Stop/Eject button while a photograph is being scanned, the  
scanning will stop and the photograph will be ejected.  
If your photograph does not eject from the photo scanner after you press the Stop/  
Eject button several times, you will need to open the photo scanner lid and remove the  
photograph, as follows:  
1. Hold the bottom of the photo scanner with one hand and pull up on the photo  
scanner lid with your other hand.  
2. Open the photo scanner lid carefully about 2 inches and then remove your  
photograph. Be sure you do not touch any of the glass windows inside the  
photo scanner.  
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3. Close the photo scanner lid by pressing down firmly until it snaps into place:  
Learning More About Your Photo Scanner  
Youve now learned all the basics for using the HP PhotoSmart S20 photo scanner to  
scan your photographs. For more information on using your S20 photo scanner:  
Go through the Imaging Essentials Multimedia tutorials that are provided on the  
HP PhotoSmart CD. To run the tutorials, from the Windows Start menu choose  
Programs > HP PhotoSmart > S20 Photo Scanner > Imaging Essentials Multimedia. You will  
be prompted to insert the HP PhotoSmart CD into a CD-ROM drive of your PC.  
Look in the online Help. The online Help contains how to,” reference, and  
troubleshooting information for your photo scanner, including some multimedia  
video clips on particular topics. To learn how to view the online Help, see Viewing  
Online Help” starting on page 27 in this guide.  
To learn how to use the HP PhotoSmart scanning software, see the HP PhotoSmart  
Scanning Software Quick Reference and the online Help. Multimedia tutorials for  
the scanning software are also included on the HP PhotoSmart CD.  
Finally, if you ever need help with your S20 photo scanner, see the next chapter.  
Chapter 4 explains how to access the HP PhotoSmart website and how to get  
technical support from Hewlett-Packard Company for your S20 photo scanner.  
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Chapter 4 - Getting Help for Your Photo Scanner  
The HP PhotoSmart S20 photo scanner is designed to be easy to use. When there is a  
problem, you have several resources for finding a solution.  
This chapter explains how you can get help for your S20 photo scanner, including:  
Accessing the HP PhotoSmart website for project ideas, troubleshooting  
assistance, and updated software  
Viewing the online Help for “how to,” reference, and troubleshooting information  
for your photo scanner  
Getting technical support from Hewlett-Packard Company for your photo scanner  
Accessing the HP PhotoSmart Website  
You can get project ideas, troubleshooting assistance, and updated software from the  
HP PhotoSmart website. For up-to-date information, check here first whenever you  
have a question about your photo scanner. The address for the website is:  
Viewing Online Help  
The HP PhotoSmart S20 photo scanner and scanning software come with a complete  
online Help system. The online Help is context-sensitive and provides how-to,”  
reference, and troubleshooting information for your photo scanner and scanning  
software.  
To view the online Help while the scanning software is running, do any of the  
following:  
Click the Help button in a dialog box to get Help about that dialog box.  
Click the ? button in a tool to get Help about that tool.  
Right-click a control (such as a button) to get pop-up” Help about that control.  
Some online Help topics also have multimedia video clips that you can watch. To view  
any of these video clips, simply click the Movie button for that online Help topic:  
Note:  
Some multimedia video clips require the HP PhotoSmart CD. You will be  
prompted for the CD if it is needed and is not already in a CD-ROM drive on  
your PC.  
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You can also access the Help Topics dialog box, which lists all the topics in the online  
Help system. To display the Help Topics dialog box, either:  
Click the Help Topics button at the top of any Help window (except pop-up” Help  
windows).  
From the Windows Start menu, choose Programs > HP PhotoSmart > S20 Photo Scanner >  
Help Topics.  
The Help Topics dialog box opens, as shown:  
tabs  
Help  
sections  
The information on the Contents tab of the Help Topics dialog box is organized into  
numerous sections, which are designated as books. Simply double-click a book to  
open that section, and then double-click the Help topic you want.  
You can also click on the other tabs to go to the online Helps Index and Find utilities.  
Then follow the instructions displayed at the top of each tab to access the online Help  
information you want.  
Note:  
The reference information provided in the online Help includes the limited  
warranty, as well as all specifications and regulatory notices for your S20  
photo scanner.  
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Getting Technical Support  
No matter where you are or when you need it, Hewlett-Packard Companys technical  
support is there to help you get the most from your HP products. Whether its making  
products easier to use or providing you with innovative new ways to tackle your  
important projects, HPs technical support helps you be a confident and creative user.  
If you do encounter a problem with your HP product, dont worry. HPs technical  
support will deliver fast, accurate solutions to you.  
HP has Customer Support Centers worldwide, some of which are listed below.  
For a complete listing of HPs technical support services, please see the online Help.  
HP’s Customer Support Centers  
Note:  
Replace a + with your international telephone access code.  
United States  
Canada  
(208) 376-FOTO (3686)  
English language support: (208) 376-FOTO (3686)  
French language support: (800) 387-3867  
Europe  
United Kingdom: 0171 512 5202  
France: 04 50 43 9853  
Germany: 0180 5 25 81 43  
English language support from other European countries:  
+44 171 512 5202  
Australia  
(+61 3) 9272 8000  
(65) 272-5300  
Singapore  
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Appendix A - Cleaning Your Photo Scanner  
If you get streaks in a scanned image that are not in the original photograph you  
scanned, you may need to clean your HP PhotoSmart S20 photo scanner. This  
appendix explains how to clean your photo scanner by removing accumulated dust  
from the glass windows inside it.  
Tip:  
Before performing the cleaning procedure in this appendix, try calibrating the  
photo scanner to see if that clears up the problem. For information on photo  
scanner calibration, see the online Help.  
Caution:  
Be aware of the following so that you do not damage your photo scanner  
while cleaning it:  
Do not use any liquids to clean the inside of the photo scanner.  
Do not touch the glass windows inside the photo scanner. You may leave  
fingerprints that will appear in your scanned images.  
Do not use a cloth or brush to clean the glass windows inside the photo  
scanner. You may scratch the glass, and the scratches will appear in your  
scanned images.  
Note:  
You will need the air bulb that came with your S20 photo scanner for the  
following cleaning procedure.  
To clean your S20 photo scanner, do the following:  
1. Press the Photo Format button on the photo scanners front panel until the photo  
insertion slot is set properly for prints, as shown:  
photo insertion  
slot set for prints  
indicator light  
for prints  
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2. Hold the bottom of the photo scanner with one hand and pull up on the photo  
scanner lid with your other hand.  
3. Open the photo scanner lid carefully about 3 inches and then lay the photo scanner  
on its side on a flat surface.  
Caution: Do not touch the glass windows inside the photo scanner with the air  
bulb.  
4. Use the air bulb that came with your photo scanner to blow the dust off the small  
glass window in the front bottom of the photo scanner between the rollers.  
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5. Use the air bulb to blow the dust off the long glass window in the front top of the  
photo scanner.  
6. Turn the photo scanner back onto its base, and close the photo scanner lid by  
pressing down firmly until it snaps into place.  
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Appendix B - Uninstalling Your Photo Scanner  
This appendix explains how to uninstall your HP PhotoSmart S20 photo scanner. This  
process includes uninstalling the HP PhotoSmart scanning software from your PC, as  
well as disconnecting the S20 photo scanner from the power outlet and from your PC.  
Uninstalling the Software  
To uninstall the HP PhotoSmart scanning software from your PC, do the following:  
1. From the Windows Start menu, choose Settings > Control Panel.  
2. In the Control Panel, double-click the Add/Remove Programs icon.  
3. In the Install/Uninstall tab of the Add/Remove Programs Properties dialog box,  
scroll down in the list of programs until you see HP PhotoSmart S20 Scanner Software.  
4. Click on HP PhotoSmart S20 Scanner Software, and then click the Add/Remove button.  
5. In the Confirm File Deletion dialog box, click the Yes button to remove the  
scanning software.  
The HP PhotoSmart scanning software is uninstalled from your PCs hard disk.  
Disconnecting the Photo Scanner  
To uninstall the S20 photo scanner, disconnect its power cable from the power outlet  
and disconnect its USB cable from the USB connector on your PC.  
You have now uninstalled the HP PhotoSmart scanning software and S20 photo  
scanner from your PC.  
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Glossary  
calibration card  
A card used to calibrate the HP PhotoSmart S20 photo scanner for scanning prints. (The  
calibration card is packaged in the special pocket inside the back cover of this Basics guide.)  
The calibration card contains both black and white reference sections so that the photo  
scanner can be properly calibrated. See also photo scanner calibration.  
CD-ROM  
Compact disk read-only memory. A round disk containing data that can be read by a computer,  
but cannot be modified.  
CD-ROM drive  
The drive in a computer which can read the data on a CD-ROM.  
click  
To press and release a mouse button once. (If not specified, this means the left mouse button.)  
connector  
See USB connector.  
double-click  
To click the left mouse button twice in rapid succession.  
emulsion  
The light-sensitive silver that is coated on the clear acetate film base, and which forms the  
photograph when you take a picture and then have the film developed.  
film strip  
Negatives or slides produced on multiple frames (a strip) of 35 mm print film or slide film,  
respectively. You can use a negative strip or a slide strip (up to 5 frames at a time) to create  
scanned images via the HP PhotoSmart S20 photo scanner. See also negative strip and slide strip.  
hard disk  
The disk drive in a computer, which usually contains all the installed software programs as well  
as data files produced by the computers user(s).  
image  
An electronic version of a photograph that can be displayed on a computer screen and saved to  
a computer disk. The HP PhotoSmart S20 photo scanner can translate an original photograph  
(mounted film, film strip, or print) into an image that a computer will recognize.  
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landscape  
The orientation of a photograph or image that is wider than it is tall. (If it is  
taller than it is wide, then it has a portrait orientation.)  
mounted film  
A negative or slide produced on a single frame of 35 mm print film or slide film, respectively,  
and mounted in a standard 35 mm slide mount. You can use mounted film to create a scanned  
image via the HP PhotoSmart S20 photo scanner. See also mounted negative and mounted slide.  
mounted negative  
A reversed photograph produced on a single frame of 35 mm print film and mounted in a  
standard 35 mm slide mount. You can use a mounted negative to create a scanned image via  
the HP PhotoSmart S20 photo scanner. See also mounted film and mounted slide.  
mounted slide  
A transparent photograph produced on a single frame of 35 mm slide film and mounted in a  
standard 35 mm slide mount. You can use a mounted slide to create a scanned image via the  
HP PhotoSmart S20 photo scanner. See also mounted film and mounted negative.  
negative  
A reversed photograph produced on a frame of 35 mm print film. You can use either a  
mounted, single-frame negative or a multiple-frame, negative film strip (up to 5 frames at a  
time) to create either one scanned image or several scanned images, respectively, via the  
HP PhotoSmart S20 photo scanner. See also film strip, mounted film, mounted negative, and  
negative strip.  
negative strip  
Reversed photographs produced on frames (a strip) of 35 mm print film. You can use a  
negative strip (up to 5 frames at a time) to create scanned images via the HP PhotoSmart  
S20 photo scanner. See also film strip, negative, and slide strip.  
peripheral  
An electronic device that is connected to a PC and performs a particular task or set of tasks,  
such as printing, scanning, telephony, faxing, and so forth. The HP PhotoSmart S20 photo  
scanner is one such peripheral.  
photograph  
The original mounted film, film strip, or print. (The electronic version of a photograph is called  
an image.)  
photographic format  
The physical characteristics of a particular photograph. The HP PhotoSmart S20 photo scanner  
can scan photographs of the following photographic formats: mounted film (35 mm mounted  
slides or mounted negatives), film strips (35 mm negative strips or slide strips), and prints.  
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photo scanner  
A computer peripheral capable of converting photographs into electronic images which can  
then be displayed, adjusted, and stored by a computer, as well as printed from a computer.  
photo scanner calibration  
The process that adjusts the color or black and white values in a scanned image to compensate  
for the effects a photo scanner has on the image. The HP PhotoSmart S20 photo scanner is  
automatically calibrated each time either mounted film or a film strip is scanned, but must be  
periodically calibrated for prints using the photo scanners calibration card. See also calibration  
card.  
photo sleeve  
The white card with a clear cover attached which is used for inserting small prints (smaller  
than 2 inches x 2 inches, or 50 mm x 50 mm) or paper clippings (such as magazine or  
newspaper clippings) into the HP PhotoSmart S20 photo scanner for scanning. (The photo  
sleeve is packaged in the special pocket inside the back cover of this Basics guide.)  
port  
See USB connector.  
portrait  
The orientation of a photograph or image that is taller than it is wide. (If it is  
wider than it is tall, then it has a landscape orientation.)  
print  
A photograph produced from print film. You can use a print no larger than 5 inches x 7 inches,  
or 127 mm x 178 mm, to create a scanned image via the HP PhotoSmart S20 photo scanner.  
Prints that are smaller than 2 inches x 2 inches, or 50 mm x 50 mm, may be scanned by the  
S20 photo scanner if they are inserted in the photo sleeve. See also photo sleeve.  
processor  
The main computing unit of a computer. The HP PhotoSmart S20 photo scanner requires a PC  
with a Pentium or equivalent processor.  
slide  
A transparent photograph produced on a frame of 35 mm slide film. You can use either a  
mounted, single-frame slide or a multiple-frame, slide film strip (up to 5 frames at a time) to  
create one scanned image or several scanned images, respectively, via the HP PhotoSmart  
S20 photo scanner. See also film strip, mounted film, mounted slide, and slide strip.  
slide strip  
Transparent photographs produced on frames (a strip) of 35 mm slide film. You can use a slide  
strip (up to 5 frames at a time) to create scanned images via the HP PhotoSmart S20 photo  
scanner. See also film strip, negative strip, and slide.  
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taskbar  
The Windows toolbar that docks on the edge of the desktop. The taskbar includes the Start  
button, buttons for each open computer program, and a status area.  
TWAIN  
A standard protocol (method of communication) that programs can use to send instructions to  
other programs or hardware, and receive data back from them (such as images). If you are  
using a program that supports TWAIN, you can start the HP PhotoSmart scanning software  
directly from that program.  
USB connector  
The connector (or port) on the USB interface installed in a PC to which the HP PhotoSmart  
S20 photo scanner can be connected. The USB connector is on either the front or back exterior  
of the PC.  
USB interface  
The Universal Serial Bus hardware and its associated software drivers. A USB interface  
installed in a PC and connected to the HP PhotoSmart S20 photo scanner enables the photo  
scanner to talk to the PC.  
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Index  
A
HP Customer Support 29  
HP PhotoSmart CD-ROM  
installing the software from 7  
tutorials on 25  
HP PhotoSmart S20 photo scanner  
box contents 4  
Air bulb, cleaning S20 photo scanner with 32  
C
Cables  
connecting power 8  
connecting USB interface 9  
power 4  
calibrating 10  
cleaning 31  
connecting to PC 8  
disconnecting from PC 35  
getting help for 27  
icons on front panel 13  
installing 8  
learning more about it 25  
limited warranty 28  
multimedia video clips 27  
online Help 27  
Photo Format button 13  
photographic formats supported 3  
registering 10  
USB interface 4  
Calibrating the S20 photo scanner 10  
Calibration card 4, 10  
CD-ROM, HP PhotoSmart  
installing the software from 7  
tutorials on 25  
Cleaning brush 4  
Cleaning the S20 photo scanner 31  
Connecting  
power cable 8  
S20 photo scanner to PC 8  
S20 photo scanner to USB 9  
USB interface cable 9  
Connector, USB 8  
regulatory notices 28  
setting for photographic format 13  
sleep mode 9  
Customer Support from HP 29  
specifications 28  
Stop/Eject button 24  
system requirements 3  
technical support from HP 29  
uninstalling 35  
D
Disconnecting S20 photo scanner from PC 35  
E
unpacking 4  
Ejecting a photograph manually 24  
Emulsion side of photographs, determining 15  
HP PhotoSmart scanning software  
installing 7  
learning how to use 25  
online Help 27  
registering 10  
F
Film strip  
running 12  
uninstalling 35  
HP PhotoSmart website, accessing 27  
icon on S20 photo scanner 13  
inserting and scanning 18  
orienting for insertion 15  
setting the S20 photo scanner for 14  
Find utility in online Help 28  
I
Icons on front panel of S20 photo scanner 13  
Index utility in online Help 28  
Indicator lights for photographic format 13  
H
Help for the S20 photo scanner 27  
Help Topics dialog box in online Help 28  
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Inserting and scanning  
film strips 18  
Photographic format, setting S20 photo scanner for  
13  
mounted film 16  
paper clippings in photo sleeve 23  
prints 20  
Photographic formats supported 3  
Portrait orientation 20  
Power cable 4  
small prints in photo sleeve 23  
Installing  
Power, sleep mode 9  
Print  
S20 photo scanner 8  
scanning software 7  
icon on S20 photo scanner 13  
inserting and scanning 20  
inserting and scanning small in photo sleeve 22  
orienting for insertion 15  
setting the S20 photo scanner for 14  
L
Landscape orientation 20  
Learning more about the S20 photo scanner 25  
Limited warranty for S20 photo scanner 28  
R
Registering the S20 photo scanner 10  
Regulatory notices for S20 photo scanner 28  
Running the scanning software 12  
M
Magazine clippings, scanning 22  
Manually ejecting a photograph 24  
Mounted film  
S
icon on S20 photo scanner 13  
inserting and scanning 16  
S20 photo scanner  
box contents 4  
orienting for insertion 15  
calibrating 10  
setting the S20 photo scanner for 14  
Multimedia tutorials on HP PhotoSmart CD 25  
Multimedia video clips in online Help 27  
cleaning 31  
connecting to PC 8  
disconnecting from PC 35  
getting help for 27  
icons on front panel 13  
installing 8  
N
Newspaper clippings, scanning 22  
learning more about it 25  
limited warranty 28  
multimedia video clips 27  
online Help 27  
O
Online Help  
Find utility 28  
Photo Format button 13  
photographic formats supported 3  
registering 10  
regulatory notices 28  
setting for photographic format 13  
sleep mode 9  
Help Topics dialog box 28  
Index utility 28  
limited warranty for S20 photo scanner 28  
multimedia video clips in 27  
regulatory notices for S20 photo scanner 28  
specifications for S20 photo scanner 28  
viewing 27  
specifications 28  
Stop/Eject button 24  
system requirements 3  
technical support from HP 29  
uninstalling 35  
Orienting photographs for insertion 15  
P
Paper clippings, scanning 22  
unpacking 4  
Phone numbers for HP Customer Support 29  
Photo Format button, using 13  
Photo insertion slot, changing size of 13  
Photo sleeve, using 22  
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Scanning  
film strips 18  
W
Warranty for S20 photo scanner 28  
Website, accessing HP PhotoSmart 27  
mounted film 16  
paper clippings with photo sleeve 22  
photographic formats supported 3  
prints 20  
small prints with photo sleeve 22  
small prints without the photo sleeve 23  
steps involved in 11  
Scanning software  
installing 7  
learning how to use 25  
online Help 27  
registering 10  
running 12  
uninstalling 35  
Setting the photographic format 13  
Setting up  
S20 photo scanner 8  
scanning software 7  
Small prints, scanning 22  
Specifications for S20 photo scanner 28  
Stop/Eject button, using 24  
Streaks in scanned images 31  
Support from HP 29  
System requirements 3  
T
Technical support from HP 29  
Telephone numbers for HP Customer Support 29  
Troubleshooting information 27  
Tutorials on HP PhotoSmart CD 25  
U
Uninstalling the S20 photo scanner and scanning  
software 35  
Unpacking the S20 photo scanner 4  
USB  
cable 4  
connecting S20 photo scanner to 9  
connector (or port), locating 8  
disconnecting the cable 35  
symbol 8  
V
Video clips in online Help 27  
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