HP Hewlett Packard Computer Accessories C2M12UA User Manual

HP ENVY dv6 Notebook PC  
Maintenance and Service Guide  
IMPORTANT! This document is intended for HP  
authorized service providers only.  
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Safety warning notice  
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not  
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat  
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,  
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact  
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC  
adapter comply with the user-accessible surface temperature limits defined by the International  
Standard for Safety of Information Technology Equipment (IEC 60950).  
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Safety warning notice  
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Table of contents  
2 External component identification ................................................................................... 10  
3 Illustrated parts catalog .................................................................................................. 22  
4 Removal and replacement procedures ............................................................................ 45  
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5 Using Setup Utility (BIOS) and System Diagnostics ......................................................... 103  
6 Specifications ............................................................................................................... 106  
7 Backing up, restoring, and recovering .......................................................................... 109  
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Using the HP Recovery partition to recover a minimized image  
8 Power cord set requirements ........................................................................................ 116  
9 Recycling ...................................................................................................................... 118  
Index ............................................................................................................................... 119  
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1 Product description  
Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Product Name  
Processors  
HP ENVY dv6 Notebook PC  
AMD® A10-4600M 3.20-GHz processor  
(1600-MHz FSB, 4.0-MB L2 cache,  
DDR3, quad core, 35 W)  
AMD A8-4500M 2.80-GHz processor  
(1600-MHz FSB, 4.0-MB L2 cache,  
DDR3, quad core, 35 W)  
AMD A6-4400M 3.20-GHz processor  
(1600-MHz FSB, 1.0-MB L2 cache,  
DDR3, dual core, 35 W)  
AMD A4-4300M 2.50-GHz processor  
(1600-MHz FSB, 1.0-MB L2 cache,  
DDR3, dual core, 35 W)  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Processors (continued)  
Intel® Quad Core® i7-3840QM 2.80-  
GHz processor (SC turbo up to 3.80-  
GHz; 1600-MHz FSB, 8.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-3820QM 2.70-GHz  
processor (SC turbo up to 3.70-GHz;  
1600-MHz FSB, 8.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-3740QM 2.70-GHz  
processor (SC turbo up to 3.70-GHz;  
1600-MHz FSB, 6.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-3720QM 2.60-GHz  
processor (SC turbo up to 3.60-GHz,  
1600-MHz FSB, 6.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-3632QM 2.20-GHz  
processor (SC turbo up to 3.20-GHz;  
1600-MHz FSB, 6.0-MB L3 cache,  
35 W)  
Intel Quad Core i7-3630QM 2.40-GHz  
processor (SC turbo up to 3.40-GHz;  
1600-MHz FSB, 6.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-3612QM 2.10-GHz  
processor (SC turbo up to 3.10-GHz,  
1600-MHz FSB, 6.0-MB L3 cache,  
35 W)  
Intel Quad Core i7-3610QM 2.30-GHz  
processor (SC turbo up to 3.10-GHz,  
1600-MHz FSB, 6.0-MB L3 cache,  
45 W)  
Intel Quad Core i7-2670QM 2.20-GHz  
processor (SC turbo up to 3.10-GHz;  
1333-MHz FSB, 6.0-MB L3 cache,  
45 W)  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Processors (continued)  
Intel Dual Core i5-3320M 2.60-GHz  
processor (SC turbo up to 3.30-GHz;  
1600-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i5-3230M 2.60-GHz  
processor (SC turbo up to 3.20-GHz;  
1600-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i5-3210M 2.50-GHz  
processor (SC turbo up to 3.10-GHz,  
1600-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i5-2450M 2.50-GHz  
processor (SC turbo up to 3.10-GHz,  
1333-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i3-3130M 2.60-GHz  
processor (1333-MHz FSB, 3.0-MB L3  
cache, 35 W)  
Intel Dual Core i3-3120M 2.50-GHz  
processor (1333-MHz FSB, 3.0-MB L3  
cache, 35 W)  
Intel Dual Core i3-3110M 2.30-GHz  
processor (1333-MHz FSB, 3.0-MB L3  
cache, 35 W)  
Intel Dual Core i3-2370M 2.40-GHz  
processor (1333-MHz FSB, 3.0-MB L3  
cache, 35 W)  
Chipset  
AMD A70M fusion controller hub (FCH)  
Intel HM77 Express chipset  
Graphics  
Switchable discrete graphics:  
AMD RadeonT HD 7670M with 1024-  
MB of dedicated video memory (64-  
MB×16 DDR3 900-MHz×8 PCs); 128-  
bit M2 package  
AMD RadeonT HD 7670M with 2048-  
MB of dedicated video memory (128-  
MB×16 DDR3 900-MHz×8 PCs); 128-bit  
M2 package  
Support HD decode, DX11, and HDMI  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Graphics (continued)  
Internal graphics:  
Intel HD Graphics 4000 (on computer  
models equipped with an Intel Core i7/  
i5/i3 3000-series processor)  
Intel HD Graphics 3000 (on computer  
models equipped with an Intel Core i7/  
i5/i3 2000-series processor)  
Switchable discrete graphics:  
NVIDIAR GeForceR 630M with 1024-MB  
of dedicated video memory (64-MB×16  
DDR3 900-MHz×8 PCs); 128-bit M2 29-  
mm×29-mm  
NVIDIAR GeForceR 630M with 2048-MB  
of dedicated video memory (128-MB×16  
DDR3 900-MHz×8 PCs); 128-bit M2 29-  
mm×29-mm  
NVIDIAR GeForceR 650M with 1024-MB  
of dedicated video memory (32-MB×32  
GDDR5×8 PCs, 5Gbps); 128-bit M2 29-  
mm×29-mm  
NVIDIAR GeForceR 650M with 2048-MB  
of dedicated video memory (64-MB×32  
GDDR5×8 PCs, 5Gbps); 128-bit M2 29-  
mm×29-mm  
Support HD decode, DX11, HDMI,  
and Optimus  
Panel  
15.6-in, light-emitting diode (LED),  
UWVA, full high-definition (FHD),  
AntiGlare (1920×1080) display, 3.4-  
mm; typical brightness: 250 nits  
15.6-in, LED, SVA, HD, BrightView  
(1366×768) display; 3.8-mm; typical  
brightness: 200 nits  
All display assemblies include 2 wireless local  
area network (WLAN) antenna cables  
16:9 Ultra Wide Aspect Ratio  
Lighted logo on top bezel  
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Category  
Memory  
Description  
Computer models  
equipped with  
an AMD processor  
Computer models  
equipped with  
an Intel processor  
Two customer-accessible/upgradable memory  
module slots  
DDR3-1600-MHz dual channel support  
Supports up to 16384-MB system RAM  
Supports the following system RAM  
configurations:  
16384-MB (8192-MB×2; not supported  
on computer models equipped with a 32-  
bit operating system)  
12288-MB (8192-MB×1+ 4096-MB×1;  
not supported on computer models  
equipped with a 32-bit operating system)  
8192-MB (8192-MB×1 or 4096-MB×2;  
not supported on computer models  
equipped with a 32-bit operating system)  
6144-MB (4096-MB×1 + 2048-MB×1;  
not supported on computer models  
equipped with a 32-bit operating system)  
4096-MB (4096-MB×1 or 2048-MB×2)  
2048-MB (2048-MB×1)  
Hard drive  
Supports 6.35-cm (2.5-in) hard drives in  
12.7-mm (.50-in), 9.5-mm (.37-in), and  
7.0-mm (.28-in) thicknesses (all hard drives  
use the same bracket)  
Customer-accessible  
Serial ATA  
Accelerometer protection support  
Supports the following hard drives:  
1-TB, 5400-rpm, 12.7-mm  
750-GB, 7200-rpm and 5400-rpm, 9.5-  
mm  
640-GB, 5400-rpm, 9.5-mm  
500-GB, 7200-rpm and 5400-rpm, 9.5-  
mm  
320-GB, 7200-rpm and 5400-rpm, 9.5-  
mm and 7.0-mm  
Solid-state drives  
Supports 160-GB drive  
Supports 32GB mSATA drive  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Optical drive  
Fixed  
Serial ATA  
12.7-mm tray load  
Supports the following optical drives:  
Blu-ray Disc ROM with SuperMulti DVD  
R/RW Double-Layer Drive  
Blu-ray Disc R/RW with SuperMulti Drive  
DVD RW Double-Layer with  
SuperMulti Drive  
Audio and video  
HD audio  
Beats audio  
Quad speakers  
Subwoofer  
Supports Microsoft Premium requirements  
HP TrueVision HD webcam (fixed, no tilt with  
activity LED; 1280×720 by 30 frames  
per second)  
Two dual array, digital microphones with  
appropriate beam-forming, echo-cancellation,  
noise-reduction software  
Ethernet  
Wireless  
Integrated 10/100/1000 NIC  
Integrated wireless local area network  
(WLAN) options by way of wireless module  
Two WLAN antennas built into  
display assembly  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Wireless (continued)  
Support for the following WLAN formats:  
Atheros 9485GN 802.11b/g/n 1×1  
WiFi and 3012 Bluetooth 4.0  
Combo Adapter  
Atheros WB225 802.11b/g/n 1×1  
Bluetooth Combo Adapter  
Broadcom 4313GN 802.11b/g/n 1×1  
WiFi and 20702 Bluetooth 4.0  
Combo Adapter  
Intel Centrino Advanced-N 6230  
WLAN module  
Ralink RT5390R 802.11b/g/n 1×1  
WiFi Adapter  
Ralink RT3290LE 802.11b/g/n 1×1  
WiFi and Bluetooth 4.0 Combo Adapter  
Support for the Atheros AR9565 802.11b/g/  
n 1×1 WiFi + Bluetooth 4.0 Combo Adapter  
for use only on computer models equipped  
with an Intel processor  
Support for the Intel Centrino Advanced-N  
6235 WLAN module for use only on computer  
models equipped with an Intel processor  
in Japan  
External media  
cards  
HP Multi-Format Digital Media Reader slot with  
push-push technology, supporting the following  
digital card formats:  
Secure Digital (SD) Memory Card  
Secure Digital Extended Capacity (SDxC)  
Memory Card  
Secure Digital High Capacity (SDHC)  
Memory Card  
Ultra High Speed MultiMediaCard  
(UHS/MMC)  
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Category  
Ports  
Description  
Computer models  
equipped with  
an AMD processor  
Computer models  
equipped with  
an Intel processor  
AC power  
Combination audio-out (stereo  
headphone)/audio-in (mono microphone)  
HDMI 1.4a output supporting  
stereoscopic 3D  
VGA (Dsub 15 pin) supporting:  
1920×1600 external resolution @ 60  
Hz, hot plug and unplug and  
autodetection for correct output to wide-  
aspect vs. standard aspect video  
RJ-45 (Ethernet)  
USB 3.0 (3 ports), USB 2.0 (1 port)  
Keyboard/pointing  
devices  
Full-size (15.6-in.), Island-style, with  
numeric keypad  
Taps enabled by default  
Power requirements 90-W HP Smart AC adapter (RC, V, PFC, 3-  
wire)  
65-W HP Smart AC adapter (RC, V, 3-wire)  
120-W slim AC adapter (RC, V, PFC, 3-wire)  
90-W HP Smart AC adapter (RC, V, PFC, EM,  
3-wire)  
65-W HP Smart AC adapter (RC, V, EM, 3-  
wire)  
Supports the following batteries (battery is  
user-removable)  
9-cell, 100-Wh, 3.0-Ah, Li-ion battery  
6-cell, 62-Wh, 2.8-Ah, Li-ion battery  
Security  
Security cable lock  
Fingerprint reader with Digital Persona  
software support  
Intel/VeriSign support  
Intel AT-p Ready support  
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Category  
Description  
Computer models  
equipped with  
Computer models  
equipped with  
an AMD processor  
an Intel processor  
Operating system  
Preinstalled:  
Windows 8 Standard 64-bit  
Windows 8 Professional 64-bit  
Serviceability  
End user replaceable parts:  
AC adapter  
Battery  
Hard drive  
Memory module  
Optical drive  
WLAN module  
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2 External component identification  
Finding your hardware and software information  
Select Start > Computer.  
A list displays all the devices installed in your computer, including optical drives, solid-state drives  
(SSDs), or a secondary hard drive.  
To find out what software is included on your computer, select Start > All Programs.  
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Display  
Item  
(1)  
Component  
Description  
WLAN antennas (2)*  
Send and receive wireless signals to communicate  
with WLANs.  
(2)  
(3)  
Internal microphones (2)  
Record sound.  
HP TrueVision HD webcam  
Records video, captures still photographs, allows video  
conferences and online chat by means of  
streaming video.  
To use the webcam, select Start > All Programs >  
Communication and Chat > CyberLink YouCam.  
(4)  
(5)  
Webcam light  
Speakers  
On: The webcam is in use.  
Produce sound.  
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the area immediately around the  
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental  
Notices that applies to your country or region. These notices are located in Help and Support.  
Display  
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Buttons, speakers, and fingerprint reader (select  
models only)  
Item  
(1)  
Component  
Description  
Power button  
When the computer is off, press the button to turn on  
the computer.  
When the computer is on, press the button briefly to  
initiate Sleep.  
When the computer is in the Sleep state, press  
the button briefly to exit Sleep.  
When the computer is in Hibernation, press  
the button briefly to exit Hibernation.  
CAUTION: Pressing and holding down the power  
button will result in the loss of unsaved information.  
If the computer has stopped responding and Microsoft  
Windows shutdown procedures are ineffective, press and  
hold down the power button for at least 5 seconds to turn  
off the computer.  
To learn more about your power settings, select Start >  
Control Panel > System and Security >  
Power Options.  
(2)  
(3)  
Speakers (2)  
Produce sound.  
Fingerprint reader (select models only)  
Allows a fingerprint logon to Windows, instead of a  
password logon.  
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Keys  
Item  
(1)  
Component  
Description  
esc key  
Displays system information when pressed in combination  
with the fn key.  
(2)  
fn key  
Executes frequently used system functions when pressed  
in combination with the esc key or the b key.  
(3)  
(4)  
Windows logo key  
b key  
Displays the Windows Start menu.  
Enables or disables Beats Audio when pressed in  
combination with the fn key.  
Beats Audio is an enhanced audio feature that provides a  
deep, controlled bass while maintaining a clear sound.  
Beats Audio is enabled by default.  
Opens Beats Audio Control Panel, which allows you to  
view and control all audio settings. Beats Audio is an  
enhanced audio feature that provides a deep, controlled  
bass while maintaining a clear sound.  
NOTE: You can also open the Beats Audio Control  
Panel by selecting Start > Control Panel >  
Hardware and Sound > Beats Audio  
Control Panel.  
(5)  
(6)  
Action keys  
Execute frequently used system functions.  
Windows applications key  
Displays a shortcut menu for items beneath the pointer.  
Keys  
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Item  
(7)  
Component  
Description  
num lock key  
Controls the function of the integrated numeric keypad.  
Press the key to alternate between the standard numeric  
function of an external keypad (selected at the factory)  
and the navigational function (indicated by the  
directional arrows on the keys).  
NOTE: The keypad function that is active when the  
computer is turned off is reinstated when the computer is  
turned back on.  
(8)  
Integrated numeric keypad  
Set at the factory to function like an external numeric  
keypad. To alternate between this numeric function and  
the navigational function (indicated by the directional  
arrows on the keys), press the num lock key.  
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Lights  
Item  
Component  
Description  
(1)  
Power light  
White: The computer is on.  
Blinking white: The computer is in the Sleep state,  
which is an energy-saving mode. The computer shuts  
off power to the display and other unneeded  
components.  
Off: The computer is off or in Hibernation.  
Hibernation is an energy-saving mode that uses the  
least amount of power.  
NOTE: For select models, the Intel Rapid Start  
Technology feature is enabled at the factory. Rapid Start  
Technology allows your computer to resume quickly  
from inactivity.  
(2)  
(3)  
Mute light  
Amber: Computer sound is off.  
Off: Computer sound is on.  
Wireless light  
White: An integrated wireless device, such as a  
wireless local area network (WLAN) device and/or  
a Bluetooth device, is on.  
Amber: All wireless devices are off.  
Lights  
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Item  
(4)  
Component  
Description  
Caps lock light  
On: Caps lock is on, which switches the keys to all  
capital letters.  
(5)  
Fingerprint reader light (select models only)  
White: The fingerprint was read.  
Amber: The fingerprint was not read.  
TouchPad  
Item  
(1)  
Component  
Description  
TouchPad on/off button  
TouchPad light  
Turns the TouchPad on or off.  
(2)  
On: The TouchPad is off.  
Off: The TouchPad is on.  
(3)  
TouchPad zone  
Moves the on-screen pointer and selects or activates items  
on the screen.  
(4)  
(5)  
Left TouchPad button  
Right TouchPad button  
Functions like the left button on an external mouse.  
Functions like the right button on an external mouse.  
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Front  
Component  
Description  
Digital Media slot  
Supports the following digital card formats:  
Secure Digital (SD) Memory Card  
Secure Digital Extended Capacity (SDxC) Memory  
Card  
Secure Digital High Capacity (SDHC) Memory Card  
Ultra High Speed MultiMediaCard (UHS/MMC)  
Front  
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Left side  
Item  
(1)  
Component  
Description  
Vent  
Enables airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool  
internal components and prevent overheating. It is  
normal for the internal fan to cycle on and off during  
routine operation.  
(2)  
(3)  
External monitor port  
HDMI port  
Connects an external VGA monitor or projector.  
Connects an optional video or audio device, such as a  
high-definition television, or any compatible digital or  
audio device.  
(4)  
(5)  
RJ-45 (network) jack  
USB 3.0 ports (2)  
Connects a network cable.  
Connect an optional USB 3.0 device and provide  
enhanced USB power performance.  
(6)  
(7)  
Audio-in (microphone) jack  
Audio-out (headphone) jack  
Connects an optional computer headset microphone,  
stereo array microphone, or monaural microphone.  
Connect optional powered stereo speakers, headphones,  
earbuds, a headset, or a television audio cable.  
WARNING! To reduce the risk of personal injury,  
adjust the volume before using headphones, earbuds, or  
a headset. For additional safety information, see the  
Regulatory, Safety and Environmental Notices.  
NOTE: When a device is connected to a headphone  
jack, the computer speakers are disabled.  
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Right side  
Item  
(1)  
Component  
Optical drive  
Description  
Reads and writes (select models only) to an optical disc.  
(2)  
Optical drive light  
Green: The optical drive is being accessed.  
Off: The optical drive is idle.  
(3)  
(4)  
Optical drive eject button  
Power light  
Releases the disc tray.  
White: The computer is on.  
Blinking white: The computer is in the Sleep state.  
Off: The computer is off or in Hibernation.  
Blinking white: The hard drive is being accessed.  
(5)  
(6)  
Hard drive light  
Amber: HP 3D DriveGuard has temporarily parked  
the hard drive.  
NOTE: For information about HP 3D DriveGuard  
Protection, see the HP Notebook Reference Guide.  
USB 3.0 port  
Connects an optional USB 3.0 device and provides  
enhanced USB power performance.  
NOTE: For details about different types of USB ports,  
see the HP Notebook Reference Guide.  
(7)  
(8)  
USB 2.0 port  
Connects an optional USB device.  
NOTE: For details about different types of USB ports,  
see the HP Notebook Reference Guide.  
AC adapter light  
White: The AC adapter is connected and the battery  
is charged.  
Amber: The AC adapter is connected and  
the battery is charging.  
Off: The computer is using DC power  
Right side  
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Item  
(9)  
Component  
Description  
Power connector  
Security cable slot  
Connects an AC adapter.  
(10)  
Attaches an optional security cable to the computer.  
NOTE: The security cable is designed to act as a  
deterrent, but it may not prevent the computer from being  
mishandled or stolen.  
Rear  
Component  
Description  
Vent  
Enable airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool  
internal components and prevent overheating. It is normal  
for the internal fan to cycle on and off during routine  
operation.  
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Bottom  
Item  
(1)  
Component  
Battery bay  
Description  
Holds the battery.  
(2)  
Battery release latch  
Releases the battery from the battery bay and opens the  
service cover.  
(3)  
Vents (3)  
Enable airflow to cool internal components.  
NOTE: The computer fan starts up automatically to cool  
internal components and prevent overheating. It is normal  
for the internal fan to cycle on and off during routine  
operation.  
(4)  
(5)  
Integrated subwoofer  
Service cover  
Provides superior bass sound.  
The service cover provides access to the hard drive bay,  
wireless compartment, and memory module  
compartment.  
CAUTION: To prevent an unresponsive system, replace  
the wireless module only with a wireless module  
authorized for use in the computer by the governmental  
agency that regulates wireless devices in your country or  
region. If you replace the module and then receive a  
warning message, remove the module to restore  
computer functionality, and then contact customer support  
through Help and Support.  
Bottom  
21  
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3 Illustrated parts catalog  
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Chapter 3 Illustrated parts catalog  
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Service tag  
When ordering parts or requesting information, provide the computer serial number and model  
description provided on the service tag.  
Item  
(1)  
Description  
Function  
Product name  
This is the product name affixed to the front of  
the computer.  
(2)  
(3)  
Serial number (s/n)  
This is an alphanumeric identifier that is unique to  
each product.  
Part number/Product number (p/n)  
This number provides specific information about the  
product's hardware components. The part number  
helps a service technician to determine what  
components and parts are needed.  
(4)  
(5)  
Warranty period  
Model description  
This number describes the duration of the warranty  
period for the computer.  
This is the alphanumeric identifier used to locate  
documents, drivers, and support for the computer.  
Service tag  
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Computer major components  
24  
Chapter 3 Illustrated parts catalog  
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Item  
(1)  
Component  
Spare part number  
15.6-in display assembly (includes display panel cable, 2 WLAN antenna transceivers and cables, and  
webcamera/microphone module and cable)  
For use on all computer models:  
15.6-in, AntiGlare, FHD display assembly in aluminum finish  
15.6-in, BrightView, HD display assembly in aluminum finish  
For use only with computer models equipped with an Intel processor:  
698958-001  
698957-001  
15.6-in, AntiGlare, FHD display assembly in aluminum finish (for use only on computer 698960-001  
models equipped with a graphics subsystem with discrete memory)  
15.6-in, BrightView, HD display assembly in aluminum finish (for use only on computer 698959-001  
models equipped with a graphics subsystem with discrete memory)  
NOTE: For more display assembly spare part information, see Display assembly subcomponents on page 32.  
Keyboard in black finish (includes keyboard cable):  
(2)  
Keyboard with backlight (includes backlight cable):  
For use only on computer models equipped with an Intel processor in Belgium  
698951-A41  
698951-DH1  
For use only on computer models equipped with an Intel processor in Denmark,  
Finland, and Norway  
For use only on computer models equipped with an Intel processor in Germany  
For use only on computer models equipped with an Intel processor in Israel  
For use only on computer models equipped with an Intel processor in Latin America  
For use only on computer models equipped with an Intel processor in the Netherlands  
For use only on computer models equipped with an Intel processor in Portugal  
For use only on computer models equipped with an Intel processor in Saudi Arabia  
For use only on computer models equipped with an Intel processor in Switzerland  
For use only on computer models equipped with an Intel processor in Turkey  
For use on all computer models in the United States  
698951-041  
698951-BB1  
698951-161  
698951-B31  
698951-131  
698951-171  
698951-BG1  
698951-141  
698951-001  
Keyboard without backlight:  
For use only on computer models equipped with an Intel processor in Brazil  
For use on all computer models in Canada  
698952-201  
698952-DB1  
698952-FL1  
For use only on computer models equipped with an Intel processor in the Czech  
Republic and Slovakia  
For use only on computer models equipped with an Intel processor in France  
For use only on computer models equipped with an Intel processor in Italy  
For use on all computer models in Japan  
698952-051  
698952-061  
698952-291  
698952-161  
For use on all computer models in Latin America  
Computer major components  
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Item  
Component  
Spare part number  
698952-B31  
For use only on computer models equipped with an Intel processor in the Netherlands  
For use only on computer models equipped with an Intel processor in Russia  
For use only on computer models equipped with an Intel processor in South Korea  
For use only on computer models equipped with an Intel processor in Spain  
For use only on computer models equipped with an Intel processor in Taiwan  
For use only on computer models equipped with an Intel processor in Thailand  
698952-251  
698952-AD1  
698952-071  
698952-AB1  
698952-281  
698952-031  
For use only on computer models equipped with an Intel processor in  
the United Kingdom and Singapore  
For use on all computer models in the United States  
Top cover (includes TouchPad and cable)  
Power button board (includes cable)  
698952-001  
708033-001  
682086-001  
682095-001  
682225-001  
682062-001  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
Top speakers (include speaker cables)  
TouchPad button board (includes cable and bracket)  
Fingerprint reader board (includes bracket and cable)  
Solid-state drive:  
160-GB solid-state drive for use on all computer models  
682098-001  
682099-001  
32-GB mSATA solid-state drive for use only on computer models equipped with an  
Intel processor  
(9)  
System board (includes replacement thermal material):  
For use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
682182-601  
682182-501  
682181-601  
682181-501  
682180-601  
For use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Standard  
operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the AMD A70M chipset, a graphics  
subsystem with UMA video memory, and the Windows 8 Professional  
operating system  
For use only on computer models equipped with the AMD A70M chipset, a graphics  
subsystem with UMA video memory, and the Windows 8 Standard operating system  
682180-501  
682174-601  
For use only on computer models equipped with the Intel 650M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
26  
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Item  
Component  
Spare part number  
For use only on computer models equipped with the Intel 650M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
682174-501  
For use only on computer models equipped with the Intel 650M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
682175-601  
682175-501  
710988-601  
710988-501  
710989-601  
710989-501  
710991-601  
710991-501  
682170-601  
682170-501  
682168-601  
682168-501  
682171-601  
682171-501  
For use only on computer models equipped with the Intel 650M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 2.0-GB of discrete video memory)  
Computer major components  
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Item  
Component  
Spare part number  
For use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Professional operating system (includes 1.0-GB of discrete video memory)  
682169-601  
For use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8  
Standard operating system (includes 1.0-GB of discrete video memory)  
682169-501  
682176-601  
682176-501  
682177-601  
682177-501  
For use only on computer models equipped with the Intel UM77 chipset, a 45-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8  
Professional operating system  
For use only on computer models equipped with the Intel UM77 chipset, a 45-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8  
Standard operating system  
For use only on computer models equipped with the Intel UM77 chipset, a 35-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8  
Professional operating system  
For use only on computer models equipped with the Intel UM77 chipset, a 35-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8  
Standard operating system  
Thermal Material Kit (not illustrated, includes replacement thermal material):  
For use only on computer models equipped with an AMD processor  
For use only on computer models equipped with an Intel processor  
Processor (includes replacement thermal material):  
685348-001  
682100-001  
(10)  
AMD A10-4600M 3.20-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3,  
quad core, 35 W)  
683046-001  
683048-001  
683047-001  
685990-001  
703266-001  
681284-001  
702840-001  
681283-001  
701658-001  
702081-001  
AMD A8-4500M 2.80-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3,  
quad core, 35 W)  
AMD A6-4400M 3.20-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3,  
dual core, 35 W)  
AMD A4-4300M 2.50-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3,  
dual core, 35 W)  
Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-  
MHz FSB, 8.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-  
MHz FSB, 8.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-  
MHz FSB, 6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3720QM 2.60-GHz processor (SC turbo up to 3.60-GHz, 1600-  
MHz FSB, 6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-  
MHz FSB, 6.0-MB L3 cache, 35 W)  
Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-  
MHz FSB, 6.0-MB L3 cache, 45 W)  
28  
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Item  
Component  
Spare part number  
Intel Quad Core i7-3612QM 2.10-GHz processor (SC turbo up to 3.10-GHz, 1600-  
MHz FSB, 6.0-MB L3 cache, 35 W)  
680647-001  
Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.10-GHz, 1600-  
MHz FSB, 6.0-MB L3 cache, 45 W)  
680646-001  
665116-001  
681952-001  
711903-001  
680645-001  
676359-001  
713163-001  
700627-001  
682417-001  
677152-001  
Intel Quad Core i7-2670QM 2.20-GHz processor (SC turbo up to 3.10-GHz; 1333-  
MHz FSB, 6.0-MB L3 cache, 45 W)  
Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-  
MHz FSB, 3.0-MB L3 cache, 35 W)  
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-  
MHz FSB, 3.0-MB L3 cache, 35 W)  
Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1600-  
MHz FSB, 3.0-MB L3 cache, 35 W)  
Intel Dual Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1333-  
MHz FSB, 3.0-MB L3 cache, 35 W  
Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i3-3120M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,  
35 W)  
Intel Dual Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,  
35 W)  
(11)  
Fan/heat sink assembly (includes replacement thermal material):  
For use only on computer models equipped with an AMD processor and a graphics  
subsystem with discrete memory  
682179-001  
682178-001  
682061-001  
682060-001  
For use only on computer models equipped with an AMD processor and a graphics  
subsystem with UMA memory  
For use only on computer models equipped with an Intel processor and a graphics  
subsystem with discrete memory  
For use only on computer models equipped with an Intel processor and a graphics  
subsystem with UMA memory  
(12a)  
(12b)  
Optical drive connector cable (included with the optical drive spare part kit)  
Optical drive (includes bezel and bracket):  
Blu-ray Disc ROM with SuperMulti DVD R/RW Double-Layer Drive  
Blu-ray Disc R/RW with SuperMulti Drive  
682084-001  
682085-001  
682083-001  
682087-001  
682097-001  
DVD RW Double-Layer with SuperMulti Drive  
(13)  
(14)  
USB board (includes cable)  
Subwoofer (includes subwoofer cable, top speaker passthrough cable,  
and 2 rubber isolators)  
Computer major components  
29  
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Item  
(15)  
Component  
Spare part number  
Power connector cable (includes bracket):  
For use only on computer models equipped with an AMD processor and a 90-W  
AC adapter  
681973-001  
682059-001  
682058-001  
For use only on computer models equipped with an Intel processor and a 120-W  
AC adapter  
For use only on computer models equipped with an Intel processor and a 90-W  
AC adapter  
(16)  
(17)  
Base enclosure:  
Base enclosure for use on computer models in all countries and regions except Japan  
707924-001  
707924-291  
Base enclosure for use only on computer models equipped with an Intel processor  
in Japan  
Battery:  
9-cell, 100-Wh, 3.0-Ah, Li-ion battery  
6-cell, 62-Wh, 2.8-Ah, Li-ion battery  
6-cell, 47-Wh, 2.2-Ah, Li-ion battery  
RTC battery (includes cable and double-sided tape)  
672412-001  
671731-001  
699468-001  
682091-001  
(18)  
(19)  
Hard drive (does not include the hard drive connector cable, hard drive bracket, or screws):  
For use on all computer models:  
750-GB, 7200-rpm, 9.5-mm  
633252-001  
750-GB, 5400-rpm, 9.5-mm  
634250-001  
669300-001  
634925-001  
669299-001  
641672-001  
640-GB, 5400-rpm, 9.5-mm  
500-GB, 7200-rpm, 9.5-mm  
500-GB, 5400-rpm, 9.5-mm  
320-GB, 7200-rpm, 9.5-mm  
For use only on computer models equipped with an AMD processor:  
1-TB, 5400-rpm, 12.7-mm  
638974-001  
645193-001  
320-GB, 5400-rpm, 9.5-mm  
For use only on computer models equipped with an Intel processor:  
1-TB, 5400-rpm, 12.7-mm  
676521-001  
684506-001  
622643-001  
750-GB, 7200-rpm, 9.5-mm  
320-GB, 5400-rpm, 9.5-mm  
Hard Drive Hardware Kit (not illustrated, includes the hard drive connector cable, 682063-001  
hard drive bracket, and screws)  
(20)  
Memory modules (2, PC3, 12800, 1600-MHz):  
30  
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Item  
(21)  
Component  
Spare part number  
670034-001  
8-GB memory module  
4-GB memory module  
641369-001  
2-GB memory module  
652972-001  
WLAN module:  
For use with all computer models:  
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter  
Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter  
655795-001  
675794-001  
657325-001  
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0  
Combo Adapter  
Intel Centrino Advanced-N 6230 WLAN module  
670691-001  
691415-001  
690020-001  
690019-001  
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter  
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter  
Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter for use  
only on computer models equipped with an Intel processor  
Intel Centrino Advanced-N 6235 WLAN module for use only on computer models  
equipped with an Intel processor in Japan  
670290-001  
682088-001  
(22)  
Service cover  
Computer major components  
31  
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Display assembly subcomponents  
Item  
(1)  
Component  
Spare part number  
698954-001  
Display bezel  
(2)  
Webcamera/microphone module  
Display panel:  
682105-001  
(3)  
15.6-in, AntiGlare, FHD display panel  
15.6-in, BrightView, HD display panel  
Display Hinge Kit (includes left and right hinges and brackets)  
Display panel cable:  
682090-001  
682089-001  
682064-001  
(4)  
(5)  
Display panel cable for use only on computer models equipped with an FHD  
display assembly  
682055-001  
682057-001  
682054-001  
682056-001  
Display panel cable for use only on computer models equipped with an FHD display  
assembly and an Intel processor  
Display panel cable for use only on computer models equipped with an HD  
display assembly  
Display panel cable for use only on computer models equipped with an HD display  
assembly and an Intel processor  
(6)  
(7)  
Antenna Kit (includes left and right wireless antenna cables and transceivers)  
Display speakers (include speaker cables)  
682046-001  
682096-001  
32  
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Item  
(8)  
Component  
Spare part number  
682047-001  
Display enclosure in aluminum finish  
Display Screw Kit  
682093-001  
Mass storage devices  
Item  
(1)  
Component  
Spare part number  
Hard drive (does not include the hard drive bracket, hard drive connector cable, or screws)  
For use on all computer models:  
750-GB, 7200-rpm, 9.5-mm  
633252-001  
750-GB, 5400-rpm, 9.5-mm  
634250-001  
669300-001  
634925-001  
669299-001  
641672-001  
640-GB, 5400-rpm, 9.5-mm  
500-GB, 7200-rpm, 9.5-mm  
500-GB, 5400-rpm, 9.5-mm  
320-GB, 7200-rpm, 9.5-mm  
For use only on computer models equipped with an AMD processor:  
Mass storage devices  
33  
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Item  
Component  
Spare part number  
638974-001  
1-TB, 5400-rpm, 12.7-mm  
320-GB, 5400-rpm, 9.5-mm  
For use only on computer models equipped with an Intel processor:  
1-TB, 5400-rpm, 12.7-mm  
645193-001  
676521-001  
684506-001  
622643-001  
682063-001  
750-GB, 7200-rpm, 9.5-mm  
320-GB, 5400-rpm, 9.5-mm  
Hard Drive Hardware Kit, includes:  
Hard drive bracket  
(2a)  
(2b)  
Hard drive connector cable  
Screws (not illustrated)  
(3)  
Optical drive:  
Blu-ray Disc ROM with SuperMulti DVD R/RW Double-Layer Drive  
Blu-ray Disc R/RW with SuperMulti Drive  
DVD RW Double-Layer with SuperMulti Drive  
Includes:  
682084-001  
682085-001  
682083-001  
(4a)  
(4b)  
(5)  
Optical drive bezel  
Optical drive bracket  
Solid-state drive  
160-GB solid-state drive for use on all computer models  
682098-001  
682099-001  
32-GB mSATA solid-state drive for use only on computer models equipped with an  
Intel processor  
Miscellaneous parts  
Component  
Spare part number  
AC adapter:  
For use on all computer models:  
90-W HP Smart AC adapter (PFC, 3-wire)  
65-W HP Smart AC adapter (non-PFC, 3-wire)  
For use only on computer models equipped with an Intel processor:  
120-W slim AC adapter (PFC, 3-wire)  
90-W HP Smart AC adapter (PFC, EM, 3-wire)  
693712-001  
693711-001  
693709-001  
693713-001  
34  
Chapter 3 Illustrated parts catalog  
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Component  
Spare part number  
65-W HP Smart AC adapter (RC/V, EM, 3-wire)  
Power cord (3-pin, black, 1.83-m):  
For use on all computer models:  
For use in Argentina  
693710-001  
490371-D01  
490371-011  
490371-202  
490371-061  
490371-291  
490371-001  
For use in Australia  
For use in Brazil  
For use in Italy  
For use in Japan  
For use in North America  
For use only on computer models equipped with an Intel processor:  
For use in Denmark  
490371-081  
490371-021  
490371-D61  
490371-BB1  
490371-AA1  
490371-AR1  
490371-AD1  
490371-111  
490371-AB1  
490371-201  
490371-031  
682094-001  
For use in Europe  
For use in India  
For use in Israel  
For use in the People's Republic of China  
For use in South Africa  
For use in South Korea  
For use in Switzerland  
For use in Taiwan  
For use in Thailand  
For use in the United Kingdom and Singapore  
Screw Kit  
Miscellaneous parts  
35  
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Sequential part number listing  
Spare part number  
Description  
490371-001  
Power cord for use on all computer models in North America (3-pin, black, 1.83-m)  
Power cord for use on all computer models in Australia (3-pin, black, 1.83-m)  
490371-011  
490371-021  
Power cord for use only on computer models equipped with an Intel processor in Europe (3-  
pin, black, 1.83-m)  
490371-031  
Power cord for use only on computer models equipped with an Intel processor in the  
United Kingdom and Singapore (3-pin, black, 1.83-m)  
490371-061  
490371-081  
Power cord for use on all computer models in Italy (3-pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in Denmark (3-  
pin, black, 1.83-m)  
490371-111  
490371-201  
Power cord for use only on computer models equipped with an Intel processor in Switzerland (3-  
pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in Thailand (3-  
pin, black, 1.83-m)  
490371-202  
490371-291  
490371-AA1  
Power cord for use on all computer models in Brazil (3-pin, black, 1.83-m)  
Power cord for use on all computer models in Japan (3-pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in the People's  
Republic of China (3-pin, black, 1.83-m)  
490371-AB1  
490371-AD1  
490371-AR1  
490371-BB1  
Power cord for use only on computer models equipped with an Intel processor in Taiwan (3-  
pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in South Korea (3-  
pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in South Africa (3-  
pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in Israel (3-  
pin, black, 1.83-m)  
490371-D01  
490371-D61  
Power cord for use on all computer models in Argentina (3-pin, black, 1.83-m)  
Power cord for use only on computer models equipped with an Intel processor in India (3-  
pin, black, 1.83-m)  
622643-001  
320-GB, 5400-rpm hard hard for use only on computer models equipped with an Intel processor  
(SATA, 9.5-mm, does not include hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
633252-001  
750-GB, 7200-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
36  
Chapter 3 Illustrated parts catalog  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Spare part number  
Description  
634250-001  
750-GB, 5400-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
634925-001  
638974-001  
500-GB, 7200-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
1-TB, 5400-rpm hard hard for use only on computer models equipped with an AMD processor  
(SATA, 12.7-mm, does not include hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
641369-001  
641672-001  
4-GB memory module (PC3, 12800, 1600-MHz)  
320-GB, 7200-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
645193-001  
320-GB, 5400-rpm hard hard for use only on computer models equipped with an AMD processor  
(SATA, 9.5-mm, does not include hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
652972-001  
655795-001  
2-GB memory module (PC3, 12800, 1600-MHz)  
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use on all  
computer models  
657325-001  
665116-001  
669299-001  
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use on  
all computer models  
Intel Quad Core i7-2670QM 2.20-GHz processor (SC turbo up to 3.1-GHz; 1333-MHz FSB, 6.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
500-GB, 5400-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
669300-001  
640-GB, 5400-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not include  
hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
670034-001  
670290-001  
8-GB memory module (PC3, 12800, 1600-MHz)  
Intel Centrino Advanced-N 6235 WLAN module for use only on computer models equipped with an  
Intel processor in Japan  
670691-001  
Intel Centrino Advanced-N 6230 WLAN module for use on all computer models  
Sequential part number listing  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Spare part number  
671731-001  
Description  
6-cell, 62-Wh, 2.8-Ah, Li-ion battery  
672412-001  
9-cell, 100-Wh, 3.0-Ah, Li-ion battery  
675794-001  
Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter for use on all computer models  
676359-001  
Intel Dual Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1333-MHz FSB, 3.0-MB  
L3 cache, 35 W; includes replacement thermal material)  
676521-001  
1-TB, 5400-rpm hard hard for use only on computer models equipped with an Intel processor  
(SATA, 12.7-mm, does not include hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
677152-001  
680645-001  
680646-001  
680647-001  
681283-001  
681284-001  
681952-001  
681973-001  
Intel Dual Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W; includes  
replacement thermal material)  
Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB, 3.0-MB  
L3 cache, 35 W; includes replacement thermal material)  
Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB, 6.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
Intel Quad Core i7-3612QM 2.10-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB, 6.0-  
MB L3 cache, 35 W; includes replacement thermal material)  
Intel Quad Core i7-3720QM 2.60-GHz processor (SC turbo up to 3.60-GHz, 1600-MHz FSB, 6.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 8.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB  
L3 cache, 35 W; includes replacement thermal material)  
Power connector cable for use only on computer models equipped with an AMD processor and a  
90-W AC adapter (includes bracket)  
682046-001  
682047-001  
682054-001  
682055-001  
682056-001  
Wireless Antenna Kit (includes wireless antenna cables and transceivers)  
Display enclosure in aluminum finish  
Display panel cable for use only on computer models equipped with an HD display assembly  
Display panel cable for use only on computer models equipped with an FHD display assembly  
Display panel cable for use only on computer models equipped with an HD display assembly and  
an Intel processor  
682057-001  
682058-001  
682059-001  
682060-001  
Display panel cable for use only on computer models equipped with an FHD display assembly and  
an Intel processor  
Power connector cable for use only on computer models equipped with an Intel processor and a 90-  
W AC adapter (includes bracket)  
Power connector cable for use only on computer models equipped with an Intel processor and a  
120-W AC adapter (includes bracket)  
Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a  
graphics subsystem with UMA memory (includes replacement thermal material)  
38  
Chapter 3 Illustrated parts catalog  
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Spare part number  
Description  
682061-001  
Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a  
graphics subsystem with discrete memory (includes replacement thermal material)  
682062-001  
682063-001  
682064-001  
682083-001  
682084-001  
682085-001  
682086-001  
682087-001  
682088-001  
682089-001  
682090-001  
682091-001  
682093-001  
682094-001  
682095-001  
682096-001  
682097-001  
682098-001  
682099-001  
682100-001  
Fingerprint reader board (includes bracket and cable)  
Hard Drive Hardware Kit  
Display Hinge Kit (includes left and right hinges and brackets)  
DVD RW Double-Layer with SuperMulti Drive (includes bezel and bracket)  
Blu-ray Disc ROM with SuperMulti DVD R/RW Double-Layer Drive (includes bezel and bracket)  
Blu-ray Disc R/RW with SuperMulti Drive (includes bezel and bracket)  
Power button board (includes cable)  
USB board (includes cable)  
Service cover  
15.6-in, BrightView, HD display panel  
15.6-in, AntiGlare, FHD display panel  
RTC battery (includes cable and double-sided tape)  
Display Screw Kit  
Screw Kit  
Top speakers (includes cable)  
Display speakers (includes cable)  
Subwoofer (includes subwoofer cable, top speaker passthrough cable, and 2 rubber isolators)  
160-GB solid-state drive for use with all computer models  
32-GB mSATA solid-state drive for use only with computer models equipped with an Intel processor  
Thermal Material Kit for use only on computer models equipped with an Intel processor (includes  
replacement thermal pads and paste)  
682105-001  
682168-501  
Webcamera/microphone module  
System board for use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
682168-601  
682169-501  
682169-601  
System board for use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
Sequential part number listing  
39  
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Spare part number  
Description  
682170-501  
System board for use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
682170-601  
682171-501  
682171-601  
682174-501  
682174-601  
682175-501  
682175-601  
682176-501  
682176-601  
682177-501  
682177-601  
System board for use only on computer models equipped with the Intel 630M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 630M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 650M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 650M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 650M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 650M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel UM77 chipset, a 45-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8 Standard  
operating system (includes replacement thermal material)  
System board for use only on computer models equipped with the Intel UM77 chipset, a 45-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8 Professional  
operating system (includes replacement thermal material)  
System board for use only on computer models equipped with the Intel UM77 chipset, a 35-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8 Standard  
operating system (includes replacement thermal material)  
System board for use only on computer models equipped with the Intel UM77 chipset, a 35-  
W processor, a graphics subsystem with UMA video memory, and the Windows 8 Professional  
operating system (includes replacement thermal material)  
682178-001  
682179-001  
682180-501  
Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a  
graphics subsystem with UMA memory (includes replacement thermal material)  
Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a  
graphics subsystem with discrete memory (includes replacement thermal material)  
System board for use only on computer models equipped with the AMD A70M chipset, a graphics  
subsystem with UMA video memory, and the Windows 8 Standard operating system (includes  
replacement thermal material)  
40  
Chapter 3 Illustrated parts catalog  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Spare part number  
Description  
682180-601  
System board for use only on computer models equipped with the AMD A70M chipset, a graphics  
subsystem with UMA video memory, and the Windows 8 Professional operating system (includes  
replacement thermal material)  
682181-501  
682181-601  
682182-501  
682182-601  
System board for use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Standard operating system (includes  
1.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Professional operating system  
(includes 1.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Standard operating system (includes  
2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the AMD A70M chipset, the AMD  
RadeonT HD 7670M graphics subsystem, and the Windows 8 Professional operating system  
(includes 2.0-GB of discrete video memory and replacement thermal material)  
682225-001  
682417-001  
TouchPad button board (includes cable and bracket)  
Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W; includes  
replacement thermal material)  
683046-001  
683047-001  
683048-001  
684506-001  
AMD A10-4600M 3.20-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core,  
35 W; includes replacement thermal material)  
AMD A6-4400M 3.20-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core, 35 W;  
includes replacement thermal material)  
AMD A8-4500M 2.80-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core,  
35 W; includes replacement thermal material)  
750-GB, 7200-rpm hard hard for use only computer models equipped with an Intel processor  
(SATA, 9.5-mm, does not include hard drive connector cable, hard drive bracket, or screws)  
NOTE: The hard drive connector cable, hard drive bracket, and screws are included in the Hard  
Drive Hardware Kit, spare part number 682063-001.  
685990-001  
690019-001  
690020-001  
AMD A4-4300M 2.50-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core, 35 W;  
includes replacement thermal material)  
Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter for use only on  
computer models equipped with an Intel processor  
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all  
computer models  
691415-001  
692846-001  
693709-001  
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter for use on all computer models  
180-GB, SATA, 2.5-in solid-state drive for use on all computer models  
120-W slim AC adapter for use only on computer models equipped with an Intel processor (PFC, 3-  
wire)  
693710-001  
693711-001  
65-W HP Smart AC adapter for use only on computer models equipped with an Intel processor  
(RC/V, EM, 3-wire)  
65-W HP Smart AC adapter for use on all computer models (non-PFC, 3-wire)  
Sequential part number listing  
41  
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Spare part number  
693712-001  
Description  
90-W HP Smart AC adapter for use on all computer models (PFC, 3-wire)  
693713-001  
90-W HP Smart AC adapter for use only on computer models equipped with an Intel processor  
(PFC, EM, 3-wire)  
698951-001  
698951-041  
698951-131  
698951-141  
698951-161  
698951-171  
698951-A41  
698951-B31  
698951-BB1  
698951-BG1  
698951-DH1  
698952-001  
698952-031  
698952-051  
698952-061  
698952-071  
698952-161  
698952-201  
698952-251  
Keyboard with backlight for use on all computer models in the United States (includes  
backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Germany (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Portugal (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Turkey (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in Latin  
America (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in Saudi  
Arabia (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Belgium (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in the  
Netherlands (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in Israel  
(includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Switzerland (includes backlight cable and keyboard cable)  
Keyboard with backlight for use only on computer models equipped with an Intel processor in  
Denmark, Finland, and Norway (includes backlight cable and keyboard cable)  
Keyboard without backlight for use on all computer models in the United States (includes  
keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
the United Kingdom and Singapore (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
France (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Italy (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Spain (includes keyboard cable)  
Keyboard without backlight for use on all computer models in Latin America (includes  
keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Brazil (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Russia (includes keyboard cable)  
42  
Chapter 3 Illustrated parts catalog  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Spare part number  
Description  
698952-281  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Thailand (includes keyboard cable)  
698952-291  
698952-AB1  
Keyboard without backlight for use on all computer models in Japan (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
Taiwan (includes keyboard cable)  
698952-AD1  
698952-B31  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
South Korea (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
the Netherlands (includes keyboard cable)  
698952-DB1  
698952-FL1  
Keyboard without backlight for use on all computer models in Canada (includes keyboard cable)  
Keyboard without backlight for use only on computer models equipped with an Intel processor in  
the Czech Republic and Slovenia (includes keyboard cable)  
698954-001  
698957-001  
Display bezel in aluminum finish for use on all computer models  
15.6-in, BrightView, HD display assembly in aluminum finish for use on all computer models  
(includes display panel cable, 2 WLAN antenna transceivers and cables, and webcamera/  
microphone module and cable)  
698958-001  
698959-001  
698960-001  
15.6-in, AntiGlare, FHD display assembly in aluminum finish for use on all computer models  
(includes display panel cable, 2 WLAN antenna transceivers and cables, and webcamera/  
microphone module and cable)  
15.6-in, BrightView, HD display assembly in aluminum finish for use only on computer models  
equipped with an Intel processor (includes display panel cable, 2 WLAN antenna transceivers  
and cables, and webcamera/ microphone module and cable)  
15.6-in, AntiGlare, FHD display assembly in aluminum finish for use only on computer models  
equipped with an Intel processor (includes display panel cable, 2 WLAN antenna transceivers  
and cables, and webcamera/ microphone module and cable)  
699468-001  
700627-001  
6-cell, 47-Wh, 2.2-Ah, Li-ion battery  
Intel Dual Core i3-3120M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W; includes  
replacement thermal material)  
701658-001  
702081-001  
702840-001  
703266-001  
Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 6.0-  
MB L3 cache, 35 W; includes replacement thermal material)  
Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 6.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 6.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0-  
MB L3 cache, 45 W; includes replacement thermal material)  
707924-001  
707924-291  
708033-001  
Base enclosure for use on computer models in all countries and regions except Japan  
Base enclosure for use only on computer models equipped with an Intel processor in Japan  
Top cover in aluminum finish (includes TouchPad board and cable)  
Sequential part number listing  
43  
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Spare part number  
Description  
710988-501  
System board for use only on computer models equipped with the Intel 635M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
710988-601  
710989-501  
710989-601  
710991-501  
710991-601  
System board for use only on computer models equipped with the Intel 635M chipset, a 45-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Standard  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
System board for use only on computer models equipped with the Intel 635M chipset, a 35-  
W processor, a graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory and replacement thermal material)  
711903-001  
713163-001  
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-MB  
L3 cache, 35 W; includes replacement thermal material)  
Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W; includes  
replacement thermal material)  
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4 Removal and replacement  
procedures  
Preliminary replacement requirements  
Tools required  
You will need the following tools to complete the removal and replacement procedures:  
Flat-bladed screw driver  
Magnetic screw driver  
Phillips P0 and P1 screw drivers  
Service considerations  
The following sections include some of the considerations that you must keep in mind during  
disassembly and assembly procedures.  
NOTE: As you remove each subassembly from the computer, place the subassembly (and all  
accompanying screws) away from the work area to prevent damage.  
Plastic parts  
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use  
care when handling the plastic parts. Apply pressure only at the points designated in  
the maintenance instructions.  
Cables and connectors  
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations  
during the reassembly process. Improper cable placement can damage the computer.  
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat  
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In  
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with  
extreme care; these cables tear easily.  
Preliminary replacement requirements  
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Drive handling  
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to  
the computer, damage to a drive, or loss of information, observe these precautions:  
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether  
the computer is off or in Hibernation, turn the computer on, and then shut it down through  
the operating system.  
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,  
avoid touching the connector.  
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and  
be sure that the optical drive tray is closed.  
Handle drives on surfaces covered with at least one inch of shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.  
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors  
or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective  
packaging and label the package “FRAGILE.”  
Grounding guidelines  
Electrostatic discharge damage  
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure  
determine the degree of sensitivity. Networks built into many integrated circuits provide some  
protection, but in many cases, ESD contains enough power to alter device parameters or melt  
silicon junctions.  
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or  
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.  
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a  
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,  
reducing its life expectancy.  
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CAUTION: To prevent damage to the computer when you are removing or installing internal  
components, observe these precautions:  
Keep components in their electrostatic-safe containers until you are ready to install them.  
Before touching an electronic component, discharge static electricity by using the guidelines described  
in this section.  
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.  
If you remove a component, place it in an electrostatic-safe container.  
The following table shows how humidity affects the electrostatic voltage levels generated by  
different activities.  
CAUTION: A product can be degraded by as little as 700 V.  
Typical electrostatic voltage levels  
Relative humidity  
Event  
10%  
40%  
15,000 V  
5,000 V  
800 V  
55%  
Walking across carpet  
35,000 V  
12,000 V  
6,000 V  
7,500 V  
3,000 V  
400 V  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
2,000 V  
700 V  
400 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
Preliminary replacement requirements  
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Packaging and transporting guidelines  
Follow these grounding guidelines when packaging and transporting equipment:  
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.  
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.  
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items from their containers.  
Always be properly grounded when touching a component or assembly.  
Store reusable ESD-sensitive parts from assemblies in protective packaging or  
nonconductive foam.  
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that  
mechanized equipment used for moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate  
electric charges.  
Workstation guidelines  
Follow these grounding workstation guidelines:  
Cover the workstation with approved static-shielding material.  
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools  
and equipment.  
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.  
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-  
safe materials.  
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids  
and Styrofoam.  
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle  
these items only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing connectors or test equipment.  
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Equipment guidelines  
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps  
with a minimum of one megohm 10% resistance in the ground cords. To provide proper ground,  
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,  
use alligator clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)  
can be used at standing workstations and are compatible with most types of shoes or boots. On  
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one  
megohm resistance between the operator and ground. To be effective, the conductive must be  
worn in contact with the skin.  
The following grounding equipment is recommended to prevent electrostatic damage:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of one megohm resistance  
Static-dissipative tables or floor mats with hard ties to the ground  
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
The following table lists the shielding protection provided by antistatic bags and floor mats.  
Material  
Use  
Voltage protection level  
1,500 V  
Antistatic plastics  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
Preliminary replacement requirements  
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Component replacement procedures  
This chapter provides removal and replacement procedures.  
There are as many as 77 screws that must be removed, replaced, and/or loosened when servicing  
the computer. Make special note of each screw size and location during removal and replacement.  
Service tag  
When ordering parts or requesting information, provide the computer serial number and model number  
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery  
on page 51 for battery removal instructions.  
Item  
(1)  
Component  
Description  
Product name  
This is the product name affixed to the front of  
the computer.  
(2)  
(3)  
Serial number (s/n)  
This is an alphanumeric identifier that is unique to  
each product.  
Part number/Product number (p/n)  
This number provides specific information about  
the product’s hardware components. The part number  
helps a service technician determine what components  
and parts are needed.  
(4)  
(5)  
Warranty period  
Model description  
This number describes the duration of the warranty  
period for the computer.  
This is the alphanumeric identifier used to locate  
documents, drivers, and support for the computer.  
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Battery  
Description  
Spare part number  
672412-001  
9-cell, 100-Wh, 3.0-Ah, Li-ion battery  
6-cell, 62-Wh, 2.8-Ah, Li-ion battery  
6-cell, 47-Wh, 2.2-Ah, Li-ion battery  
671731-001  
699468-001  
Before disassembling the computer, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
Remove the battery:  
1. Turn the computer upside down on a flat surface.  
2. Slide the battery release latch (1) to release the battery.  
3. Pivot the front edge of the battery (2) up and back.  
4. Remove the battery (3) from the computer.  
To insert the battery:  
1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.  
2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release  
latch will automatically lock into place.)  
Component replacement procedures  
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Hard drive  
NOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drive  
bracket, or screws. These components are included in the Hard Drive Hardware Kit, spare part number  
682063-001.  
Description  
Spare part number  
For use on all computer models:  
750-GB, 7200-rpm, 9.5-mm  
633252-001  
634250-001  
669300-001  
634925-001  
669299-001  
641672-001  
750-GB, 5400-rpm, 9.5-mm  
640-GB, 5400-rpm, 9.5-mm  
500-GB, 7200-rpm, 9.5-mm  
500-GB, 5400-rpm, 9.5-mm  
320-GB, 7200-rpm, 9.5-mm  
For use only on computer models equipped with an AMD processor:  
1-TB, 5400-rpm, 12.7-mm  
638974-001  
645193-001  
320-GB, 5400-rpm, 9.5-mm  
For use only on computer models equipped with an Intel processor:  
1-TB, 5400-rpm, 12.7-mm  
676521-001  
684506-001  
622643-001  
750-GB, 7200-rpm, 9.5-mm  
320-GB, 5400-rpm, 9.5-mm  
Before removing the hard drive, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
Remove the hard drive:  
1. Slide the battery release latch (1) to release the service cover.  
2. Slide the service cover (2) toward the front of the computer.  
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3. Remove the service cover (3). The service cover is available using spare part number  
682088-001.  
4. Disconnect the hard drive connector cable (1) from the system board.  
5. Remove the two Phillips PM2.5×3.5 screws (2) that secure the hard drive to the computer.  
6. Use the tab to slide the hard drive (3) to the left, and then remove the hard drive.  
Component replacement procedures  
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7. If it is necessary to replace the hard drive screws (1), hard drive bracket (2), or hard drive  
connector cable (3), remove and replace the components. The hard drive screws, hard drive  
bracket, and hard drive connector cable are available in the Hard Drive Hardware Kit, spare part  
number 682063-001.  
Reverse this procedure to reassemble and install the hard drive.  
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RTC battery  
Description  
Spare part number  
RTC battery (includes cable and double-sided tape)  
682091-001  
Before removing the RTC battery, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the service cover(see Hard drive on page 52).  
Remove the RTC battery:  
1. Disconnect the RTC battery cable (1) from the system board.  
2. Release the RTC battery (2) from the cavity in the base enclosure.  
NOTE: The RTC battery is attached to the base enclosure with double-sided tape. Firm pressure  
may be required to release the RTC battery from the base enclosure.  
3. Remove the RTC battery.  
Reverse this procedure to install the RTC battery.  
Component replacement procedures  
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Memory module  
Description  
Spare part number  
670034-001  
8-GB memory module (PC3, 12800, 1600-MHz)  
4-GB memory module (PC3, 12800, 1600-MHz)  
2-GB memory module (PC3, 12800, 1600-MHz)  
641369-001  
652972-001  
Before removing the memory module, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the service cover (see Hard drive on page 52).  
Remove the memory module:  
1. Turn the system board upside down, with the front toward you.  
2. Spread the retaining tabs (1) on each side of the memory module slot to release  
the memory module. (The memory module tilts up.)  
3. Remove the memory module (2) by pulling it away from the slot at an angle.  
Reverse this procedure to install the memory module.  
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WLAN module  
Description  
Spare part number  
For use with all computer models:  
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter  
Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter  
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter  
Intel Centrino Advanced-N 6230 WLAN module  
655795-001  
675794-001  
657325-001  
670691-001  
691415-001  
690020-001  
690019-001  
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter  
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter  
Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter for use only on  
computer models equipped with an Intel processor  
Intel Centrino Advanced-N 6235 WLAN module for use only on computer models equipped with  
an Intel processor in Japan  
670290-001  
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless  
module authorized for use in the computer by the governmental agency that regulates wireless devices  
in your country or region. If you replace the module and then receive a warning message, remove  
the module to restore device functionality, and then contact technical support.  
Before removing the WLAN module, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the service cover (see Hard drive on page 52).  
Remove the WLAN module:  
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.  
NOTE: The #1 WLAN antenna cable is connected to the WLAN module “Main” terminal.  
The #2 WLAN antenna cable is connected to the WLAN module “Aux” terminal.  
2. Remove the Phillips PM2.0×3.5 screw (2) that secures the WLAN module to the system board.  
(The WLAN module tilts up.)  
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3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.  
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective  
sleeves should be installed on the antenna connectors, as shown in the following illustration.  
Reverse this procedure to install the WLAN module.  
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Optical drive  
NOTE: The optical drive spare part kit includes a bezel and bracket.  
Description  
Spare part number  
682084-001  
Blu-ray Disc ROM with SuperMulti DVD R/RW Double-Layer Drive  
Blu-ray Disc R/RW with SuperMulti Drive  
DVD RW Double-Layer with SuperMulti Drive  
682085-001  
682083-001  
Before removing the optical drive, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the service cover (see Hard drive on page 52).  
Remove the optical drive:  
1. Remove the Phillips PM2.5×5.5 screw (1) that secures the optical drive to the computer.  
2. Use a flat-blade screw driver or similar tool to press on the optical drive bracket tab (2) to release  
the optical drive.  
Component replacement procedures  
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3. Remove the optical drive (3) from the computer.  
4. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to  
release the optical drive tray.  
5. Use a flat-blade screw driver or similar tool to press on the optical drive bezel tab (2) to release  
the optical drive bezel.  
6. Release the left side of the optical drive bezel (3).  
7. Remove the optical drive bezel (4).  
8. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel  
toward you.  
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9. Remove the two Phillips PM2.0×3.5 screws (1) that secure the optical drive bracket to  
the optical drive.  
10. Remove the optical drive bracket (2).  
Reverse this procedure to reassemble and install the optical drive.  
Keyboard  
Description  
Spare part number  
Keyboard with backlight (includes backlight cable):  
For use only on computer models equipped with an Intel processor in Belgium  
698951-A41  
698951-DH1  
For use only on computer models equipped with an Intel processor in Denmark, Finland,  
and Norway  
For use only on computer models equipped with an Intel processor in Germany  
For use only on computer models equipped with an Intel processor in Israel  
For use only on computer models equipped with an Intel processor in Latin America  
For use only on computer models equipped with an Intel processor in the Netherlands  
For use only on computer models equipped with an Intel processor in Portugal  
For use only on computer models equipped with an Intel processor in Saudi Arabia  
For use only on computer models equipped with an Intel processor in Switzerland  
For use only on computer models equipped with an Intel processor in Turkey  
For use on all computer models in the United States  
698951-041  
698951-BB1  
698951-161  
698951-B31  
698951-131  
698951-171  
698951-BG1  
698951-141  
698951-001  
Keyboard without backlight:  
For use only on computer models equipped with an Intel processor in Brazil  
For use on all computer models in Canada  
698952-201  
698952-DB1  
698952-FL1  
For use only on computer models equipped with an Intel processor in the Czech Republic  
and Slovakia  
Component replacement procedures  
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Description  
Spare part number  
698952-051  
698952-061  
698952-291  
698952-161  
698952-B31  
698952-251  
698952-AD1  
698952-071  
698952-AB1  
698952-281  
698952-031  
For use only on computer models equipped with an Intel processor in France  
For use only on computer models equipped with an Intel processor in Italy  
For use on all computer models in Japan  
For use on all computer models in Latin America  
For use only on computer models equipped with an Intel processor in the Netherlands  
For use only on computer models equipped with an Intel processor in Russia  
For use only on computer models equipped with an Intel processor in South Korea  
For use only on computer models equipped with an Intel processor in Spain  
For use only on computer models equipped with an Intel processor in Taiwan  
For use only on computer models equipped with an Intel processor in Thailand  
For use only on computer models equipped with an Intel processor in the United Kingdom  
and Singapore  
For use on all computer models in the United States  
698952-001  
Before removing the keyboard, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the service cover (see Hard drive on page 52).  
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Remove the keyboard:  
1. Remove the Phillips PM2.5×5.5 screw (1) and the Phillips PM2.5×9.5 screw (2) that secure  
the keyboard to the computer.  
2. Rest the computer on its left side.  
3. Open the computer.  
4. Insert a thin tool into the opening in the optical drive bay, and then press on the back of  
the keyboard until the keyboard disengages from the computer.  
5. Turn the computer right-side up with the front toward you.  
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6. Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it  
rests upside down on the palm rest.  
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard backlight cable is  
connected, and then disconnect the cable (2) from the system board.  
8. Release the ZIF connector (3) to which the keyboard cable is connected, and then disconnect  
the cable (4) from the system board.  
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9. Remove the keyboard (5).  
Reverse this procedure to install the keyboard.  
Component replacement procedures  
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Top cover  
Description  
Spare part number  
Top cover (includes TouchPad and cable)  
708033-001  
Before removing the top cover, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
NOTE: When replacing the top cover, be sure to remove the following components from the defective  
top cover and install them on the replacement top cover:  
Top speakers (see Top speakers on page 69)  
Power button board and cable (see Power button board on page 70)  
Fingerprint reader board (see Fingerprint reader board on page 71)  
TouchPad button board (see TouchPad button board on page 73)  
Remove the top cover:  
1. Remove the seven Phillips PM2.5×8.5 screws that secure the top cover to the computer.  
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2. Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.  
3. Remove the nine Phillips PM2.5×3.5 screws that secure the top cover to the computer.  
4. Turn the computer right side up, with the front toward you.  
5. Open the computer.  
6. Release the corresponding ZIF connectors, and then disconnect the following cables from  
the system board:  
(1) Power button board cable  
(2) TouchPad button board cable  
(3) Fingerprint reader board cable  
(4) Top speakers cable  
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7. Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.  
8. Lift the rear edge of the top cover (1) until the left and right sides have disengaged from  
the base enclosure.  
9. Remove the top cover (2).  
CAUTION: Be careful not to damage the thin section of the base enclosure (3) around  
the optical drive bay when removing the top cover.  
Reverse this procedure to install the top cover.  
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Top speakers  
Description  
Spare part number  
Top speakers (include speaker cables)  
682095-001  
Before removing the top speakers, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
Remove the top speakers:  
1. Fold back the shielding (1) that covers the top speaker cables.  
2. Release the top speaker cables (2) from the clips and routing channel built into the top cover.  
3. Remove the two Phillips PM2.5×3.5 screws (3) that secure the top speakers to the top cover.  
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4. Remove the top speakers (4).  
Reverse this procedure to install the top speakers.  
Power button board  
Description  
Spare part number  
Power button board (includes cable)  
682086-001  
Before removing the power button board, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
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Remove the power button board:  
1. Turn the top cover upside down, with the front toward you.  
2. Detach the power button board cable (1) from the top cover. (The power button board cable is  
attached to the top cover double-sided tape.)  
3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the power button board to  
the top cover.  
4. Remove the power button board (3) and cable.  
Reverse this procedure to install the power button board.  
Fingerprint reader board  
Description  
Spare part number  
Fingerprint reader board (includes cable and bracket)  
682062-001  
Before removing the fingerprint reader board, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
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c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
Remove the fingerprint reader board:  
1. Turn the top cover upside down, with the front toward you.  
2. Detach the fingerprint reader board cable from the top cover. (The fingerprint reader board cable  
is attached to the top cover with double-sided tape.)  
3. Remove the Phillips PM2.5×3.5 screw (2) that secures the fingerprint reader board bracket to  
the top cover.  
4. Slide the fingerprint reader board bracket (3) up and away from the top cover.  
5. Remove the fingerprint reader board (4).  
Reverse this procedure to install the fingerprint reader board.  
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TouchPad button board  
Description  
Spare part number  
TouchPad button board (includes cable and bracket)  
682225-001  
Before removing the TouchPad button board, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
Remove the TouchPad button board:  
1. Turn the top cover upside down, with the front toward you.  
2. Release the TouchPad button board ZIF connector (1) to which the TouchPad button board cable  
is connected, and then disconnect the cable from the TouchPad button board.  
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3. Release the TouchPad board ZIF connector (2) to which the TouchPad button board cable is  
connected, and then disconnect the cable from the TouchPad board.  
4. Remove the two Phillips PM2.5×3.5 screws (1) that secure the TouchPad button board bracket to  
the top cover.  
5. Lift the rear edge of the TouchPad button board bracket (2) until it rests at an angle.  
6. Slide the TouchPad button board bracket (3) up and away from the top cover until the tabs (4) on  
the front edge of the bracket disengage from the top cover.  
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7. Remove the two Phillips PM2.5×3.5 screws (1) that secure the TouchPad button board to  
the top cover.  
8. Remove the TouchPad button board (2).  
Reverse this procedure to install the TouchPad button board.  
Solid-state drive  
Description  
Spare part number  
682098-001  
160-GB solid-state drive for use on all computer models  
32-GB solid-state drive for use only on computer models equipped with an Intel processor  
682099-001  
Before removing the solid-state drive, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
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Remove the solid-state drive:  
1. Remove the Phillips PM2.0×3.5 screw (1) that secures the solid-state drive to the system board.  
(The solid-state drive tilts up.)  
2. Remove the solid-state drive by pulling the drive away from the slot at an angle (2).  
NOTE: The solid-state drive is designed with a notch to prevent incorrect installation into  
the solid-state drive slot.  
Reverse this procedure to install the solid-state drive.  
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System board  
NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal  
material is also available in the Thermal Material Kit, spare part numbers 685348-001 (for use on  
computer models equipped with an AMD processor) and 682100-001 (for use on computer models  
equipped with an Intel processor).  
Description  
Spare part number  
For use only on computer models equipped with the AMD A70M chipset, the AMD RadeonT HD  
7670M graphics subsystem, and the Windows 8 Professional operating system (includes 2.0-GB  
of discrete video memory)  
682182-601  
For use only on computer models equipped with the AMD A70M chipset, the AMD RadeonT HD  
7670M graphics subsystem, and the Windows 8 Standard operating system (includes 2.0-GB of  
discrete video memory)  
682182-501  
682181-601  
682181-501  
For use only on computer models equipped with the AMD A70M chipset, the AMD RadeonT HD  
7670M graphics subsystem, and the Windows 8 Professional operating system (includes 1.0-GB  
of discrete video memory)  
For use only on computer models equipped with the AMD A70M chipset, the AMD RadeonT HD  
7670M graphics subsystem, and the Windows 8 Standard operating system (includes 1.0-GB of  
discrete video memory)  
For use only on computer models equipped with the AMD A70M chipset, a graphics subsystem  
with UMA video memory, and the Windows 8 Professional operating system  
682180-601  
682180-501  
682174-601  
For use only on computer models equipped with the AMD A70M chipset, a graphics subsystem  
with UMA video memory, and the Windows 8 Standard operating system  
For use only on computer models equipped with the Intel 650M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 650M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
682174-501  
682175-601  
682175-501  
710988-601  
710988-501  
710989-601  
For use only on computer models equipped with the Intel 650M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 650M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 635M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
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Description  
Spare part number  
For use only on computer models equipped with the Intel 635M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
710989-501  
For use only on computer models equipped with the Intel 635M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory)  
710991-601  
710991-501  
682170-601  
682170-501  
682168-601  
682168-501  
682171-601  
682171-501  
682169-601  
682169-501  
For use only on computer models equipped with the Intel 635M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 45-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 2.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Professional  
operating system (includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel 630M chipset, a 35-W processor, a  
graphics subsystem with discrete video memory, and the Windows 8 Standard operating system  
(includes 1.0-GB of discrete video memory)  
For use only on computer models equipped with the Intel UM77 chipset, a 45-W processor, a  
graphics subsystem with UMA video memory, and the Windows 8 Professional operating system  
682176-601  
682176-501  
682177-601  
682177-501  
For use only on computer models equipped with the Intel UM77 chipset, a 45-W processor, a  
graphics subsystem with UMA video memory, and the Windows 8 Standard operating system  
For use only on computer models equipped with the Intel UM77 chipset, a 35-W processor, a  
graphics subsystem with UMA video memory, and the Windows 8 Professional operating system  
For use only on computer models equipped with the Intel UM77 chipset, a 35-W processor, a  
graphics subsystem with UMA video memory, and the Windows 8 Standard operating system  
Thermal Material Kit (not illustrated, includes replacement thermal material):  
For use only on computer models equipped with an AMD processor  
For use only on computer models equipped with an Intel processor  
685348-001  
682100-001  
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Before removing the system board, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
5. Remove the hard drive (see Hard drive on page 52).  
6. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 57).  
7. Remove the following components:  
a. Optical drive (see Optical drive on page 59)  
b. Keyboard (see Keyboard on page 61)  
c. Top cover (see Top cover on page 66)  
When replacing the system board, be sure that the following components are removed from  
the defective system board and installed on the replacement system board:  
Memory module (see Memory module on page 56  
WLAN module (see WLAN module on page 57  
Solid-state drive (see Solid-state drive on page 75)  
Fan/heat sink assembly (see Fan/heat sink assembly on page 82)  
Processor (see Processor on page 88)  
Remove the system board:  
1. Close the computer.  
2. Turn the computer upside down, with the front toward you.  
3. Disconnect the RTC battery cable (1) from the system board.  
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4. Disconnect the subwoofer cable (2) from the system board.  
5. Turn the computer right side up, with the front toward you.  
6. Open the computer.  
7. Disconnect the following cables from the system board:  
(1) Display speakers cable  
(2) Top speakers passthrough cable  
(3) Optical drive connector cable  
(4) Display panel cable  
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8. Detach the display panel cable (5) from the heat sink. (The display panel cable is attached to  
the heat sink with double-sided tape.)  
9. Disconnect the USB board cable (1) from the system board.  
10. Disconnect the power connector cable (2) from the system board.  
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11. Remove the three Phillips PM2.5×5.5 screws (1) that secure the system board to  
the base enclosure.  
Reverse this procedure to install the system board.  
Fan/heat sink assembly  
NOTE: The fan/heat sink assembly spare part kit include replacement thermal material. Replacement  
thermal material is also available in the Thermal Material Kit, spare part numbers 685348-001 (for use  
on computer models equipped with an AMD processor) and 682100-001 (for use on computer models  
equipped with an Intel processor).  
Description  
Spare part number  
For use only on computer models equipped with an AMD processor and a graphics subsystem  
with discrete memory  
682179-001  
For use only on computer models equipped with an AMD processor and a graphics subsystem  
with UMA memory  
682178-001  
For use only on computer models equipped with an Intel processor and a graphics subsystem with 682061-001  
discrete memory  
For use only on computer models equipped with an Intel processor and a graphics subsystem with 682060-001  
UMA memory  
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of  
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature  
sensor and is designed to turn on automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system power consumption, power  
management/battery conservation configurations, battery fast charging, and software requirements.  
Exhaust air is displaced through the ventilation grill located on the left side of the computer.  
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Before removing the fan/heat sink assembly, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
e. System board (see System board on page 77)  
Remove the fan/heat sink assembly:  
1. Turn the system board upside down, with the front toward you.  
NOTE: Steps 2 and 3 apply to computer models equipped with a graphics subsystem with  
discrete memory. See steps 4 and 5 for fan/heat sink assembly removal information for computer  
models equipped with a graphics subsystem with UMA memory.  
2. Disconnect the fan cable (1) from the system board.  
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3. Following the 1, 2, 3, 4, 5, 6, 7 sequence stamped into the fan/heat sink assembly, loosen  
the seven captive Philllips screws (2) and (3) that secure the fan/heat sink assembly to  
the system board, and then remove the fan/heat sink assembly (4).  
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink  
assembly and the system board components, it may be necessary to move the fan/heat sink  
assembly from side to side to detach it.  
NOTE: The following illustration shows the fan/heat sink assembly removal process for a  
computer model equipped with an AMD processor. The process for removing the fan/heat sink  
assembly on a computer model equipped with an Intel processor is identical.  
NOTE: Steps 4 and 5 apply to computer models equipped with a graphics subsystem with UMA  
memory. See steps 2 and 3 for fan/heat sink assembly removal information for computer models  
equipped with a graphics subsystem with discrete memory.  
4. Disconnect the fan cable (1) from the system board.  
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5. Following the 1, 2, 3, 4 sequence stamped into the fan/heat sink assembly, loosen the four  
captive Philllips screws (2) that secure the fan/heat sink assembly to the system board, and then  
remove the fan/heat sink assembly (3).  
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink  
assembly and system board components, it may be necessary to move the fan/heat sink assembly  
from side to side to detach it.  
NOTE: The following illustration shows the fan/heat sink assembly removal process for a  
computer model equipped with an AMD processor. The process for removing the fan/heat sink  
assembly on a computer model equipped with an Intel processor is identical.  
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and  
the system board components each time the heat sink is removed. Replacement thermal material is  
included with the fan/heat sink assembly, processor, and system board spare part kits. Replacement  
thermal material is also available in the Thermal Material Kit, spare part numbers 685348-001 (for use  
on computer models equipped with an AMD processor) and 682100-001 (for use on computer models  
equipped with an Intel processor).  
NOTE: The following illustration shows the replacement thermal material locations on a computer  
model equipped with an AMD processor and a graphics subsystem with discrete memory.  
Thermal paste is used on the processor (1) and the heat sink section (2) that services it  
Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that  
services it  
Thermal pads are used on the system board components (5) and the heat sink sections (6) that  
service them  
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NOTE: The following illustration shows the replacement thermal material locations on a computer  
model equipped with an AMD processor and a graphics subsystem with UMA memory. Thermal paste  
is used on the processor (1) and the heat sink section (2) that services it.  
NOTE: The following illustration shows the replacement thermal material locations on a computer  
model equipped with an Intel processor and a graphics subsystem with discrete memory.  
Thermal paste is used on the processor (1) and the heat sink section (2) that services it  
Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that  
services it  
Thermal pads are used on the system board components (5) and the heat sink sections (6) that  
service them  
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NOTE: The following illustration shows the replacement thermal material locations on a computer  
model equipped with an Intel processor and a graphics subsystem with UMA memory. Thermal paste is  
used on the processor (1) and the heat sink section (2) that services it.  
Reverse this procedure to install the fan/heat sink assembly.  
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Processor  
NOTE: The processor spare part kit include replacement thermal material. Replacement thermal  
material is also available in the Thermal Material Kit, spare part numbers 685348-001 (for use on  
computer models equipped with an AMD processor) and 682100-001 (for use on computer models  
equipped with an Intel processor).  
Description  
Spare part number  
AMD A10-4600M 3.20-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core,  
35 W)  
683046-001  
AMD A8-4500M 2.80-GHz processor (1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core,  
35 W)  
683048-001  
683047-001  
685990-001  
703266-001  
681284-001  
702840-001  
681283-001  
701658-001  
702081-001  
680647-001  
680646-001  
665116-001  
681952-001  
711903-001  
680645-001  
676359-001  
713163-001  
AMD A6-4400M 3.20-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core,  
35 W)  
AMD A4-4300M 2.50-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core,  
35 W)  
Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB,  
8.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB,  
8.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB,  
6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3720QM 2.60-GHz processor (SC turbo up to 3.60-GHz, 1600-MHz FSB,  
6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB,  
6.0-MB L3 cache, 35 W)  
Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB,  
6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-3612QM 2.10-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB,  
6.0-MB L3 cache, 35 W)  
Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB,  
6.0-MB L3 cache, 45 W)  
Intel Quad Core i7-2670QM 2.20-GHz processor (SC turbo up to 3.10-GHz; 1333-MHz FSB,  
6.0-MB L3 cache, 45 W)  
Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-  
MB L3 cache, 35 W)  
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-  
MB L3 cache, 35 W)  
Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB, 3.0-  
MB L3 cache, 35 W)  
Intel Dual Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz, 1333-MHz FSB, 3.0-  
MB L3 cache, 35 W  
Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W)  
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Description  
Spare part number  
700627-001  
Intel Dual Core i3-3120M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W)  
Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W)  
Intel Dual Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W)  
682417-001  
677152-001  
Before removing the processor, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
e. System board (see System board on page 77)  
Remove the processor:  
1. Turn the system board upside down, with the front toward you.  
2. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn  
counterclockwise (2), until you hear a click.  
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3. Lift the processor (3) straight up, and remove it.  
NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed  
on the processor socket when you install the processor.  
Reverse this procedure to install the processor.  
USB board  
Description  
Spare part number  
USB board (includes cable)  
682087-001  
Before removing the USB board, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
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Remove the USB board:  
1. Disconnect the USB board cable (1) from the system board.  
2. Remove the Phillips PM2.5×5.5 screw (2) that secures the USB board to the base enclosure.  
3. Remove the USB board (3).  
Reverse this procedure to install the USB board.  
Subwoofer  
Description  
Spare part number  
Subwoofer (includes subwoofer cable, top speakers passthrough cable, and 2 rubber isolators)  
682097-001  
Before removing the subwoofer, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
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d. Top cover (see Top cover on page 66)  
e. USB board (see USB board on page 90)  
Remove the subwoofer:  
1. Disconnect the subwoofer cable (1) from the bottom of the system board.  
2. Disconnect the top speakers passthrough cable (2) from the system board.  
3. Release the subwoofer cable (3) and the top speakers passthrough cable (4) from the clips and  
routing channel built into the base enclosure.  
4. Remove the two Phillips PM2.5×10.0 screws (1) that secure the subwoofer to the base enclosure.  
5. Remove the subwoofer (2).  
NOTE: The subwoofer includes two rubber isolators that are installed in the screw holes (3).  
These isolators are crucial to the performance of the subwoofer.  
Reverse this procedure to install the subwoofer.  
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Power connector cable  
NOTE: The power connector cable spare part kit includes the bracket.  
Description  
Spare part number  
681973-001  
For use only on computer models equipped with an AMD processor and a 90-W AC adapter  
For use only on computer models equipped with an Intel processor and a 120-W AC adapter  
For use only on computer models equipped with an Intel processor and a 90-W AC adapter  
682059-001  
682058-001  
Before removing the power connector cable, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
e. USB board (see USB board on page 90)  
f. Subwoofer (see Subwoofer on page 91)  
Remove the power connector cable:  
1. Remove the Phillips PM2.5×5.5 screw (1) that secures the right edge of the system board to  
the base enclosure.  
2. Lift the right edge of the system board (2) until the power connector is accessible.  
3. Release the power connector cable (3) from the clips(4) and routing channel built into  
the base enclosure.  
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4. Release the power connector (5) from the clip built into the base enclosure.  
5. Remove the power connector cable.  
Reverse this procedure to install the power connector cable.  
Optical drive connector cable  
NOTE: The optical drive connector cable is included in the optical drive spare part kit. See Optical  
drive on page 59 for optical drive spare part number information.  
Before removing the optical drive connector cable, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51), and then remove the following components:  
a. Hard drive (see Hard drive on page 52)  
b. Optical drive (see Optical drive on page 59)  
c. Keyboard (see Keyboard on page 61)  
d. Top cover (see Top cover on page 66)  
e. System board (see System board on page 77)  
Remove the optical drive connector cable:  
1. Release the optical drive connector cable (1) from the clips and routing channel built into  
the base enclosure.  
2. Remove the two Phillips PM2.0×3.5 screws (2) that secure the optical drive connector cable to  
the base enclosure.  
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3. Remove the optical drive connector (3).  
Reverse this procedure to install the optical drive connector cable.  
Display assembly  
NOTE: The display assembly spare part kit includes the display panel cable, 2 WLAN antenna  
transceivers and cables, and the webcamera/microphone module and cable.  
Description  
Spare part number  
For use on all computer models:  
15.6-in, AntiGlare, FHD display assembly in aluminum finish  
15.6-in, BrightView, HD display assembly in aluminum finish  
For use only with computer models equipped with an Intel processor:  
698958-001  
698957-001  
15.6-in, AntiGlare, FHD display assembly in aluminum finish (for use only on computer models  
equipped with a graphics subsystem with discrete memory)  
698960-001  
698959-001  
15.6-in, BrightView, HD display assembly in aluminum finish (for use only on computer models  
equipped with a graphics subsystem with discrete memory)  
Before removing the display assembly, follow these steps:  
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn  
the computer on, and then shut it down through the operating system.  
2. Disconnect the power from the computer by unplugging the power cord from the computer.  
3. Disconnect all external devices from the computer.  
4. Remove the battery (see Battery on page 51).  
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5. Remove the hard drive (see Hard drive on page 52).  
6. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 57).  
7. Remove the following components:  
a. Optical drive (see Optical drive on page 59)  
b. Keyboard (see Keyboard on page 61)  
c. Top cover (see Top cover on page 66)  
Remove the display assembly:  
1. Disconnect the display panel cable (1) from the system board.  
2. Release the display panel cable (2) from the heat sink. (The display panel cable is attached to  
the heat sink with double-sided tape.)  
3. Disconnect the top speakers passthrough cable (3) from the system board.  
4. Release the wireless antenna cables (4) from the clips (5) built into the base enclosure.  
CAUTION: Support the display assembly when removing the following screws. Failure to  
support the display assembly can result in damage to the display assembly and other  
computer components.  
5. Remove the five Phillips PM2.5×5.5 screws (1) that secure the display assembly to  
the base enclosure.  
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6. Remove the display assembly (2).  
7. If it is necessary to replace the display bezel or any of the display assembly subcomponents:  
a. Remove the display bezel screw cover (1) and the two Phillips PM2.5×5.5 screws (2) that  
secure the display bezel to the display assembly. The display bezel screw cover is available  
in the Display Screw Kit, spare part number 682093-001.  
b. Flex the inside edges of the bottom edge (3), the left and right sides (4), and  
the top edge (5) of the display bezel until the bezel disengages from the display enclosure.  
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c. Remove the display bezel (6). The display bezel is available using spare part number  
698954-001.  
8. If it is necessary to replace the display panel:  
a. Remove the four Phillips PM2.0×4.4 screws (1) that secure the display panel to  
the display enclosure.  
b. Lift the top edge of the display panel (2) until the webcamera/microphone module connector  
is accessible.  
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c. Disconnect the webcamera/microphone module cable (3) from the webcamera/  
microphone module.  
d. Release the display panel cable from the clip built into display enclosure (1) near the left  
hinge area.  
e. Remove the display panel (2) from the display enclosure. The display panel is available  
using spare part numbers 682090-001 (for use only on computer models equipped with a  
15.6-in, AntiGlare, FHD display assembly) and 682089-001 (for use only on computer  
models equipped with a 15.6-in, BrightView, HD display assembly).  
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9. If it is necessary to replace the display panel cable:  
CAUTION: Be sure the work surface is clear of all tools, screws, and computer components  
before turning the display panel upside down on the work surface.  
a. Turn the display panel upside down, with the top edge toward you.  
b. Release the adhesive support strip (1) that secures the display panel cable connector to  
the display panel.  
c. Release the handle (2) that secures the display panel cable connector to the display panel.  
d. Disconnect the display panel cable (3) from the display panel. The display panel cable is  
available using the following spare part numbers:  
682055-001—Display panel cable for use only on computer models equipped with an  
FHD display assembly  
682057-001—Display panel cable for use only on computer models equipped with an  
FHD display assembly and an Intel processor  
682054-001—Display panel cable for use only on computer models equipped with an  
HD display assembly  
682056-001—Display panel cable for use only on computer models equipped with an  
HD display assembly and an Intel processor  
10. If it is necessary to replace the webcamera/microphone module:  
a. Release the grounding strip (1) that secures the webcamera/microphone module to  
the display enclosure.  
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b. Remove the webcamera/microphone module (2) from the display enclosure. The  
webcamera/microphone module is available using the following spare part number  
682105-001.  
11. If it is necessary to replace the hinges:  
a. Remove the four Phillips PM2.0×4.4 screws (1) that secure the hinges to  
the display enclosure.  
b. Remove the hinges (2) from the display enclosure. The hinges are available using spare part  
number 682064-001.  
12. If it is necessary to replace the display speakers:  
a. Remove the two Phillips PM2.0×3.0 screws (1) that secure the display speakers to  
the display enclosure.  
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b. Remove the display speakers (2) from the display enclosure. The display speakers are  
available using spare part number 682096-001.  
13. If it is necessary to replace the wireless antenna cables and transceivers:  
a. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless  
antenna transceivers are attached to the display enclosure with double-sided tape.)  
b. Release the wireless antenna cables from the clips (2) built into the display enclosure.  
c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and  
transceivers are available in the Antenna Kit, spare part number 682046-001.  
Reverse this procedure to install the display assembly.  
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5 Using Setup Utility (BIOS) and  
System Diagnostics  
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and  
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility  
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the  
amount of system and extended memory.  
Starting Setup Utility (BIOS)  
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.  
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.  
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the  
computer from operating properly.  
Updating the BIOS  
Updated versions of the BIOS may be available on the HP website.  
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.  
Some download packages contain a file named Readme.txt, which contains information regarding  
installing and troubleshooting the file.  
Determining the BIOS version  
To determine whether available BIOS updates contain later BIOS versions than those currently installed  
on the computer, you need to know the version of the system BIOS currently installed.  
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn  
+esc (if you are already in Windows) or by using Setup Utility (BIOS).  
1. Start Setup Utility (BIOS).  
2. Use the arrow keys to select Main.  
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select  
Exit Discarding Changes, and then press enter.  
Starting Setup Utility (BIOS)  
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Downloading a BIOS update  
CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,  
download and install a BIOS update only when the computer is connected to reliable external power  
using the AC adapter. Do not download or install a BIOS update while the computer is running on  
battery power, docked in an optional docking device, or connected to an optional power source.  
During the download and installation, follow these instructions:  
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.  
Do not shut down the computer or initiate Sleep.  
Do not insert, remove, connect, or disconnect any device, cable, or cord.  
1. From the Start screen, select the HP Support Assistant app.  
2. Select Updates and tune-ups, and then select Check for HP updates now.  
3. Follow the on-screen instructions.  
4. At the download area, follow these steps:  
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on  
your computer. Make a note of the date, name, or other identifier. You may need this  
information to locate the update later, after it has been downloaded to your hard drive.  
b. Follow the on-screen instructions to download your selection to the hard drive.  
Make a note of the path to the location on your hard drive where the BIOS update is  
downloaded. You will need to access this path when you are ready to install the update.  
NOTE: If you connect your computer to a network, consult the network administrator before  
installing any software updates, especially system BIOS updates.  
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the  
download is complete. If no instructions are displayed, follow these steps:  
1. From the Start screen, type e, and then select File Explorer.  
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).  
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains  
the update.  
4. Double-click the file that has an .exe extension (for example, filename.exe).  
The BIOS installation begins.  
5. Complete the installation by following the on-screen instructions.  
NOTE: After a message on the screen reports a successful installation, you can delete the  
downloaded file from your hard drive.  
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Using System Diagnostics  
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is  
functioning properly.  
To start System Diagnostics:  
1. Turn on or restart the computer, quickly press esc, and then press f2.  
2. Click the diagnostic test you want to run, and then follow the on-screen instructions.  
NOTE: If you need to stop a diagnostic test while it is running, press esc.  
Using System Diagnostics  
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6 Specifications  
Computer specifications  
Metric  
U.S.  
Dimensions  
Width  
37.8 cm  
14.88 in  
Depth  
24.7 cm  
9.72 in  
Height (front to back)  
Weight  
2.94 to 3.25 cm  
2.57 kg  
1.16 to 1.28 in  
5.66 lb  
Input power  
Operating voltage and current  
18.5 V dc @ 3.5 A – 65 W  
19 V dc @ 4.74 A – 90 W  
18.5 V dc @ 6.5 A – 120 W  
19.5 V dc @ 3.33 A – 65 W  
19.5 V dc @ 4.62 A – 90 W  
19.5 V dc @ 6.15 A – 120 W  
Temperature  
Operating  
5°C to 35°C  
41°F to 95°F  
-4°F to 140°F  
Nonoperating  
-20°C to 60°C  
Relative humidity (noncondensing)  
Operating  
10% to 90%  
5% to 95%  
Nonoperating  
Maximum altitude (unpressurized)  
Operating  
-15 m to 3,048 m  
-15 m to 12,192 m  
-50 ft to 10,000 ft  
-50 ft to 40,000 ft  
Nonoperating  
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this  
range of temperatures.  
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15.6-inch display specifications  
Metric  
U.S.  
Dimensions  
Height  
19.6 cm  
7.72 in  
Width  
34.7 cm  
13.66 in  
15.67 in  
Diagonal  
39.8 cm  
Number of colors  
Contrast ratio  
Brightness  
Up to 16.8 million  
200:1 (typical)  
250 nits (typical: UWVA, FHD, AntiGlare) or 200 nits (typical:  
SVA, HD, BrightView)  
Pixel resolution  
Pitch  
0.197 × 0.197 mm  
Format  
1920×1080 (UWVA, FHD, AntiGlare) or 1366×768 (SVA, HD,  
BrightView)  
Configuration  
RGB vertical stripe  
Backlight  
LED  
Character display  
Total power consumption  
Viewing angle  
80 × 25  
2.0 W  
65° horizontal, 50° vertical (typical)  
15.6-inch display specifications  
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Hard drive specifications  
1-TB*  
750-GB**  
640-GB**  
500-GB**  
320-GB**  
Dimensions  
Height  
12.7 mm  
9.5 mm  
9.5 mm  
9.5 mm  
9.5 mm and  
7.0 mm  
Length  
100.2 mm  
69.9 mm  
152 g  
100.2 mm  
69.9 mm  
110 g  
100.4 mm  
69.9 mm  
110 g  
100.4 mm  
69.9 mm  
110 g  
100.4 mm  
69.9 mm  
110 g  
Width  
Weight  
Interface type  
Transfer rate  
Synchronous (maximum)  
Security  
SATA  
SATA  
SATA  
SATA  
SATA  
97 MB/sec  
ATA security  
97 MB/sec  
ATA security  
97 MB/sec  
ATA security  
97 MB/sec  
ATA security  
97 MB/sec  
ATA security  
Seek times (typical read, including setting)  
Single track  
2.0 ms  
2.0 ms  
1.5 ms  
1.5 ms  
1.5 ms  
Average (read/write)  
Maximum  
12/16 ms  
21 ms  
12/16 ms  
22 ms  
11/13 ms  
221 ms  
11/13 ms  
22 ms  
11/13 ms  
22 ms  
Logical blocks  
1,953,525,168  
1,465,149,168  
1,282,009,226  
5400 rpm  
976,773,168  
628,142,448  
Disk rotational speed 5400 rpm  
7200 and  
5400 rpm  
7200 and  
5400 rpm  
7200 and  
5400 rpm  
Operating  
0°C to 60°C (32°F to 140°F)  
temperature  
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.  
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.  
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.  
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7 Backing up, restoring, and  
recovering  
Your computer includes tools provided by HP and the operating system to help you safeguard your  
information and retrieve it if you ever need to. These tools will help you return your computer to a  
proper working state or even back to the original factory state, all with simple steps.  
This chapter provides information about the following processes:  
Creating recovery media and backups  
Restoring and recovering your system  
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more  
details about the tools provided, see Help and Support. From the Start screen, type h, and then select  
Help and Support.  
Creating recovery media and backups  
Recovery after a system failure is only as good as your most recent backup.  
1. After you successfully set up the computer, create HP Recovery media. This step creates a backup  
of the HP Recovery partition on the computer. The backup can be used to reinstall the original  
operating system in cases where the hard drive is corrupted or has been replaced.  
HP Recovery media you create will provide the following recovery options:  
System Recovery—Reinstalls the original operating system and the programs that were  
installed at the factory.  
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers  
and software, but not other software applications.  
Factory Reset—Restores the computer to the state its original factory state by deleting all  
information from the hard drive and re-creating the partitions. Then it reinstalls the operating  
system and the software that was installed at the factory.  
Creating recovery media and backups  
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2. As you add hardware and software programs, create system restore points. A system restore point  
is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.  
A system restore point contains information that Windows uses, such as registry settings. Windows  
creates a system restore point for you automatically during a Windows update and during other  
system maintenance (such as a software update, security scanning, or system diagnostics). You  
can also manually create a system restore point at any time. For more information and steps for  
creating specific system restore points, see Windows Help and Support. From the Start screen,  
type h, and then select Help and Support.  
3. As you add photos, video, music, and other personal files, create a backup of your personal  
information. Windows File History can be set to regularly and automatically back up files from  
libraries, Desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and  
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore  
the files that you backed up using File History. Restoring files is also useful if you ever choose to  
reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.  
NOTE: File History is not enabled by default, so you must turn it on.  
For more information and steps for enabling Windows File History, see Windows Help and  
Support. From the Start screen, type h, and then select Help and Support.  
Creating HP Recovery media  
HP Recovery Manager is a software program that offers a way to create recovery media after you  
successfully set up the computer. HP Recovery media can be used to perform system recovery if the  
hard drive becomes corrupted. System recovery reinstalls the original operating system and the  
software programs installed at the factory, and then configures the settings for the programs. HP  
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.  
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and  
keep them in a safe place.  
HP Recovery Manager examines the computer and determines the required storage capacity for  
the blank USB flash drive or the number of blank DVD discs that will be required.  
To create recovery discs, your computer must have an optical drive with DVD writer capability,  
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use  
rewritable discs such as CD RW, DVD RW, double-layer DVD RW, or BD-RE (rewritable Blu-ray)  
discs; they are not compatible with HP Recovery Manager software. Or instead you can use a  
high-quality blank USB flash drive.  
If your computer does not include an integrated optical drive with DVD writer capability, but you  
would like to create DVD recovery media, you can use an external optical drive (purchased  
separately) to create recovery discs, or you can obtain recovery discs for your computer from the  
HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support,  
go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical  
drive, it must be connected directly to a USB port on the computer; the drive cannot be connected  
to a USB port on an external device, such as a USB hub.  
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Be sure that the computer is connected to AC power before you begin creating the  
recovery media.  
The creation process can take up to an hour or more. Do not interrupt the creation process.  
If necessary, you can exit the program before you have finished creating all of the recovery DVDs.  
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery  
Manager, you will be prompted to continue, and the remaining discs will be burned.  
To create HP Recovery media:  
1. From the Start screen, type recovery, and then select HP Recovery Manager.  
2. Select Recovery Media Creation, and follow the on-screen instructions to continue.  
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 113.  
Restore and recovery  
There are several options for recovering your system. Choose the method that best matches your  
situation and level of expertise:  
If you need to restore your personal files and data, you can use Windows File History to restore  
your information from the backups you created. For more information and steps for using File  
History, see Windows Help and Support. From the Start screen, type h, and then select Help  
and Support.  
If you need to correct a problem with a preinstalled application or driver, use the Drivers and  
Applications Reinstall option of HP Recovery Manager to reinstall the individual application  
or driver.  
From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers  
and Applications Reinstall, and follow the on-screen instructions.  
If you want to restore the system to a previous state without losing any personal information,  
Windows System Restore is an option. System Restore allows you to restore without the  
requirements of Windows Refresh or a reinstallation. Windows creates system restore points  
automatically during a Windows update and other system maintenance events. Even if you did not  
manually create a restore point, you can choose to restore to a previous point, automatically  
created. For more information and steps for using Windows System Restore, see Windows Help  
and Support. From the Start screen, type h, and then select Help and Support.  
If you want a quick and easy way to recover the system without losing your personal information,  
settings, or apps that came preinstalled on your computer or were purchased from the Windows  
Store, consider using Windows Refresh. This option does not require backing up data to another  
If you want to reset your computer to its original state, Windows provides an easy way to remove  
all personal data, apps, and settings, and reinstall Windows.  
If you want to reset your computer using a minimized image, you can choose the HP Minimized  
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.  
Restore and recovery  
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Minimized Image Recovery installs only drivers and hardware-enabling applications. Other  
applications included in the image continue to be available for installation through the Drivers and  
Applications Reinstall option in HP Recovery Manager.  
If you want to recover the computer's original factory partitioning and content, you can choose the  
System Recovery option from the HP Recovery media. For more information, see Recovering using  
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to  
restore the factory image to the replacement drive. For more information, see Recovering using HP  
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager  
offers the Remove Recovery Partition option.  
Using Windows Refresh for quick and easy recovery  
When your computer is not working properly and you need to regain system stability, the Windows  
Refresh option allows you to start fresh and keep what is important to you.  
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the  
system at the factory.  
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a  
quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling  
traditional applications. From the Start screen, type h, and then select Help and Support.  
NOTE: You may be prompted for your permission or password when using Refresh. See Windows  
Help and Support for more information. From the Start screen, type h, and then select  
Help and Support.  
To start Refresh:  
1. On the Start screen, point to the far-right upper or lower corner of the screen to display  
the charms.  
2. Click Settings.  
3. Click Change PC settings in the bottom-right corner of the screen, and then select General  
from the PC settings screen.  
4. Under Refresh your PC without affecting your files, select Get started, and follow the  
on-screen instructions.  
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Remove everything and reinstall Windows  
Sometimes you want to perform detailed reformatting of your computer, or you want to remove  
personal information before you give away or recycle your computer. The process described in this  
section provides a speedy, simple way to return the computer to its original state. This option removes  
all personal data, apps, and settings from your computer, and reinstalls Windows.  
IMPORTANT: This option does not provide backups of your information. Before using this option,  
back up any personal information you wish to retain.  
You can initiate this option by using the f11 key or from the Start screen.  
To use the f11 key:  
1. Press f11 while the computer boots.  
– or –  
Press and hold f11 as you press the power button.  
2. Select Troubleshoot from the boot options menu.  
3. Select Reset your PC, and follow the on-screen instructions.  
To use the Start screen:  
1. On the Start screen, point to the far-right upper or lower corner of the screen to display  
the charms.  
2. Click Settings.  
3. Click Change PC settings in the bottom-right corner of the screen, and then select General  
from the PC settings screen.  
4. Under Remove everything and reinstall Windows, select Get started, and follow the  
on-screen instructions.  
Recovering using HP Recovery Manager  
HP Recovery Manager software allows you to recover the computer to its original factory state. Using  
the HP Recovery media you created, you can choose from one of the following recovery options:  
System Recovery—Reinstalls the original operating system, and then configures the settings for the  
programs that were installed at the factory.  
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and  
software, but not other software applications.  
Factory Reset—Restores the computer to the state its original factory state by deleting all  
information from the hard drive and re-creating the partitions. Then it reinstalls the operating  
system and the software that was installed at the factory.  
The HP Recovery partition (select models only) allows Minimized Image Recovery.  
Restore and recovery  
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What you need to know  
HP Recovery Manager recovers only software that was installed at the factory. For software not  
provided with this computer, you must either download the software from the manufacturer's  
website or reinstall the software from the media provided by the manufacturer.  
Recovery through HP Recovery Manager should be used as a final attempt to correct  
computer issues.  
HP Recovery media must be used if the computer hard drive fails.  
To use the Factory Reset or System Recovery options, you must use HP Recovery media.  
If the HP Recovery media do not work, you can obtain recovery media for your system from the HP  
website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go  
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.  
Before beginning recovery, back up any personal data you wish to retain.  
Using the HP Recovery partition to recover a minimized image  
(select models only)  
The HP Recovery partition (select models only) allows you to perform a minimized image recovery  
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be  
used if the hard drive is still working.  
To start HP Recovery Manager from the HP Recovery partition:  
1. Press f11 while the computer boots.  
– or –  
Press and hold f11 as you press the power button.  
2. Select Troubleshoot from the boot options menu.  
3. Select HP Recovery Manager, and follow the on-screen instructions.  
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Using HP Recovery media to recover  
You can use HP Recovery media to recover the original system. This method can be used if your system  
does not have an HP Recovery partition or if the hard drive is not working properly.  
1. If possible, back up all personal files.  
2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an  
optional external optical drive, and then restart the computer.  
– or –  
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then  
restart the computer.  
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the  
3. Follow the on-screen instructions.  
Changing the computer boot order  
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which  
is the order of devices listed in BIOS where the computer looks for startup information. You can change  
the selection for an optical drive or a USB flash drive.  
To change the boot order:  
1. Insert the HP Recovery media you created.  
2. Restart the computer.  
3. Press and hold esc while the computer is restarting, and then press f9 for boot options.  
4. Select the optical drive or USB flash drive you want to boot from.  
5. Follow the on-screen instructions.  
Removing the HP Recovery partition  
HP Recovery Manager software allows you to remove the HP Recovery partition to free up  
hard drive space.  
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,  
the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option  
for minimized image recovery. Create HP Recovery media before removing the Recovery partition to  
ensure you have recovery options; see Creating HP Recovery media on page 110.  
Follow these steps to remove the HP Recovery partition:  
1. From the Start screen, type recovery, and then select HP Recovery Manager.  
2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.  
Restore and recovery  
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8 Power cord set requirements  
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to  
120 volts AC, or from 220 to 240 volts AC.  
The 3-conductor power cord set included with the computer meets the requirements for use in the  
country or region where the equipment is purchased.  
Power cord sets for use in other countries and regions must meet the requirements of the country or  
region where the computer is used.  
Requirements for all countries  
The following requirements are applicable to all countries and regions:  
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).  
All power cord sets must be approved by an acceptable accredited agency responsible for  
evaluation in the country or region where the power cord set will be used.  
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage  
rating of 125 or 250 V AC, as required by the power system of each country or region.  
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320  
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.  
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Requirements for specific countries and regions  
Country/region  
Accredited agency  
Applicable note number  
Australia  
EANSW  
OVE  
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria  
Belgium  
CEBC  
CSA  
Canada  
Denmark  
DEMKO  
FIMKO  
UTE  
Finland  
France  
Germany  
VDE  
Italy  
IMQ  
Japan  
METI  
KEMA  
NEMKO  
COC  
EK  
The Netherlands  
Norway  
The People's Republic of China  
South Korea  
Sweden  
SEMKO  
SEV  
Switzerland  
Taiwan  
BSMI  
BSI  
The United Kingdom  
The United States  
UL  
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole  
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the  
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug  
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.  
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler  
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it  
will be used.  
Requirements for specific countries and regions  
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9 Recycling  
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose  
of the battery in general household waste. Follow the local laws and regulations in your area for  
battery disposal.  
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and  
rechargeable batteries. For more information about recycling programs, see the HP Web site at  
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Index  
A
button components 12  
buttons  
display bezel  
AC adapter light 19  
AC adapter, spare part numbers  
Action keys 13  
antenna  
removal 97  
optical drive eject button 19  
power 12  
TouchPad 16  
TouchPad on/off 16  
spare part number 32, 98  
spare part numbers 43  
display enclosure, spare part  
number 33  
locations 11  
removal 102  
display enclosure, spare part  
numbers 38  
C
cables, service considerations 45  
caps lock light 16  
chipset, product description 3  
components  
spare part number 32, 38,  
Antenna Kit, spare part number  
display hinge  
removal 101  
spare part number 32, 39,  
bottom 21  
button 12  
display 11  
front 17  
keys 13  
left-side 18  
lights 15  
rear 20  
audio, product description 6  
audio-in jack 18  
audio-out jack 18  
Display Hinge Kit, spare part  
display panel  
product description 4  
removal 98  
spare part numbers 32, 39,  
B
b key 13  
base enclosure, spare part  
numbers 30, 43  
battery  
display panel cable  
removal 100  
spare part numbers 32, 38  
Display Screw Kit, spare part  
number 33, 39  
right-side 19  
TouchPad 16  
computer  
major components 24  
part number 50  
specifications 106  
connectors, service  
considerations 45  
removal 51  
spare part numbers 30, 38,  
battery bay 21  
battery release latch 21  
Blu-ray Disc R/RW with SuperMulti  
Drive  
display speakers  
removal 101  
spare part number 32, 39,  
precautions 46  
removal 59  
spare part number 29, 34,  
drives, preventing damage 46  
DVD RW Double-Layer with  
SuperMulti Drive  
D
Digital Media slot 17  
display  
precautions 46  
components 11  
specifications 107  
display assembly  
removal 95  
Blu-ray Disc ROM with SuperMulti  
DVD R/RW Double-Layer Drive  
precautions 46  
removal 59  
removal 59  
spare part number 29, 34,  
spare part numbers 25, 43,  
subcomponents 32  
spare part number 29, 34,  
bottom components 21  
E
electrostatic discharge 46  
equipment guidelines 49  
Index  
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esc key 13  
Ethernet, product description 6  
external monitor port 18  
J
microphone  
location 11  
product description 6  
microphone jack 18  
model description 50  
model name 1  
jacks  
audio-in 18  
audio-out 18  
headphone 18  
microphone 18  
network 18  
RJ-45 18  
F
fan/heat sink assembly  
removal 82  
monitor port 18  
mute light 15  
spare part numbers 29, 38,  
fingerprint reader board  
removal 71  
spare part number 26, 39, 71  
fingerprint reader light 16  
fingerprint reader, location 12  
fn key 13  
K
N
key components 13  
keyboard  
network jack 18  
num lock key 14  
product description 8  
removal 61  
spare part numbers 25, 42,  
O
operating system, product  
description 9  
optical drive  
front components 17  
keys  
G
location 19  
Action 13  
graphics, product description 3  
grounding guidelines 46  
guidelines  
precautions 46  
product description 6  
removal 59  
spare part numbers 29, 34,  
b 13  
esc 13  
integrated numeric keypad 14  
num lock 14  
Windows applications 13  
Windows logo 13  
equipment 49  
grounding 46  
packaging 48  
transporting 48  
workstation 48  
optical drive bezel  
illustrated 34  
removal 60  
L
optical drive bracket  
H
left-side components 18  
light components 15  
lights  
illustrated 34  
removal 60  
optical drive connector cable  
hard drive  
precautions 46  
product description 5  
removal 52  
AC adapter 19  
caps lock 16  
fingerprint reader 16  
hard drive 19  
mute 15  
optical drive 19  
power 15, 19  
TouchPad 16  
webcam 11  
wireless 15  
removal 94  
spare part number 94  
optical drive eject button 19  
optical drive light 19  
spare part numbers 30, 33,  
hard drive bracket  
illustrated 34  
P
removal 54  
packaging guidelines 48  
plastic parts, service  
considerations 45  
pointing device, product  
description 8  
hard drive connector cable  
illustrated 34  
removal 54  
Hard Drive Hardware Kit  
contents 34  
M
ports  
spare part number 34, 39, 52  
hard drive light 19  
HDMI port 18  
mass storage device  
precautions 46  
spare part numbers 33  
memory module  
product description 5  
removal 56  
external monitor 18  
HDMI 18  
monitor 18  
product description 8  
headphone jack 18  
I
power button 12  
power button board  
removal 70  
integrated numeric keypad 14  
spare part numbers 30, 37,  
spare part number 26, 39, 70  
120  
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power connector 20  
power connector cable  
removal 93  
spare part numbers 30, 38,  
power cord  
set requirements 116  
spare part numbers 35, 36  
power light 15, 19  
power requirements, product  
description 8  
RTC battery  
removal 55  
spare part number 30, 39, 55  
top speakers  
removal 69  
spare part number 26, 39, 69  
TouchPad button 16  
TouchPad button board  
removal 73  
spare part number 26, 41, 73  
TouchPad components 16  
TouchPad light 16  
TouchPad on/off button 16  
TouchPad zone 16  
transporting guidelines 48  
S
Screw Kit, spare part number 35,  
security cable slot 20  
security, product description 8  
serial number 50  
service considerations  
cables 45  
connectors 45  
plastic parts 45  
service cover  
location 21  
removal 53  
spare part number 31, 39, 53  
service tag 23, 50  
serviceability, product description  
processor  
product description 1  
removal 88  
spare part numbers 28, 37,  
product description  
audio 6  
U
USB board  
removal 90  
spare part number 29, 39, 90  
USB port 18, 19  
chipset 3  
display panel 4  
Ethernet 6  
external media cards 7  
graphics 3  
hard drive 5  
keyboard 8  
memory module 5  
microphone 6  
operating system 9  
optical drive 6  
pointing device 8  
ports 8  
power requirements 8  
processors 1  
V
vents 18, 20, 21  
video, product description 6  
solid-state drive  
product description 5  
removal 75  
spare part numbers 26, 34,  
W
warranty period 50  
webcam 11  
webcam light 11  
webcamera/microphone module  
removal 100  
spare part number 32, 39,  
Windows applications key 13  
Windows logo key 13  
wireless antenna  
speakers  
location 11, 12  
spare part numbers 26, 29,  
specifications  
computer 106  
display 107  
subwoofer  
product name 1  
security 8  
serviceability 9  
solid-state drives 5  
video 6  
locations 11  
removal 102  
spare part number 32, 38,  
location 21  
removal 91  
spare part number 29, 39, 91  
Wireless Antenna Kit, spare part  
number 38  
wireless light 15  
wireless, product description 6  
WLAN module  
system board  
wireless 6  
removal 77  
spare part numbers 26, 39,  
product name 1, 50  
product number 50  
R
removal 57  
T
rear component 20  
removal/replacement  
preliminaries 45  
procedures 50  
right-side components 19  
RJ-45 jack 18  
spare part number 57  
spare part numbers 31, 37,  
Thermal Material Kit, spare part  
numbers 28, 39, 78  
tools required 45  
top cover  
workstation guidelines 48  
removal 66  
spare part number 26, 43, 66  
Index  
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