GE Monogram Washer Dryer WBSR3140 User Manual

Safety Information . . . . . . . 2, 3  
Owner’s Manual  
Operating Instructions  
Control Panels  
and Settings . . . . . . . . . . . . . 4–7  
Features . . . . . . . . . . . . . . . . .7, 8  
Loading and Using  
WBSR3140  
WCSR4170  
WJSR4160  
WHDRR418  
WHDSR315  
WHDSR417  
WJRR4170  
WLDSR416  
WSERR417  
the Washer . . . . . . . . . . . . . .9, 10  
Troubleshooting Tips  
Before You Call  
For Service . . . . . . . . . . . . 11–14  
Consumer Support  
Consumer Support . . Back Cover  
Warranty . . . . . . . . . . . . . . . . . 15  
Write the model and serial  
numbers here:  
Model # __________________  
Serial # __________________  
You can find them in the upper  
right corner on the back of your  
washer.  
175D1807P506 49-90238-1 06-05 JR  
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WHEN USING THE WASHER  
Never reach into washer while it is moving.  
Wait until the machine has completely stopped  
before opening the lid.  
The laundry process can reduce the flame  
retardancy of fabrics. To avoid such a result,  
carefully follow the garment manufacturer’s  
wash and care instructions.  
Use this  
Do not mix chlorine bleach with ammonia or  
acids such as vinegar and/or rust remover.  
Mixing different chemicals can produce a toxic  
gas which may cause death.  
appliance  
only for its  
intended  
To minimize the possibility of electric shock,  
unplug this appliance from the power supply  
or disconnect the washer at the household  
distribution panel by removing the fuse or  
switching off the circuit breaker before  
attempting any maintenance or cleaning.  
NOTE: Turning the Cycle Selector knob to an  
off position does NOT disconnect the appliance  
from the power supply.  
purpose as  
described in  
this Owner’s  
Manual.  
Do not wash or dry articles that have been  
cleaned in, washed in, soaked in or spotted with  
combustible or explosive substances (such as  
wax, oil, paint, gasoline, degreasers, dry-cleaning  
solvents, kerosene, etc.). These substances give  
off vapors that may ignite or explode. Do not  
add these substances to the wash water. Do not  
use or place these substances around your  
washer or dryer during operation.  
Never attempt to operate this appliance if it is  
damaged, malfunctioning, partially disassembled,  
or has missing or broken parts, including a  
damaged cord or plug.  
WHEN NOT IN USE  
Turn off water faucets to relieve pressure on  
hoses and valves and to minimize leakage if  
a break or rupture should occur. Check the  
condition of the fill hoses; they should be  
replaced every 5 years.  
Do not attempt to repair or replace any part of  
this appliance unless specifically recommended  
in this Owner’s Manual, or in published user-  
repair instructions that you understand and  
have the skills to carry out.  
Before discarding a washer, or removing it  
from service, remove the washer lid to prevent  
children from hiding inside.  
Do not tamper with controls.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
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About the washer control panel.  
You can locate your model number on the back of your washer.  
• Select load size and  
other wash options  
• Add clothes  
• Add detergent  
• Select wash cycle  
• Close lid  
• Pull knob  
• Add diluted fabric  
softener (on models  
with a fabric  
Quick Start Guide  
softener dispenser)  
Model WBSR3140  
Model WCSR4170  
4
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Model WJSR4160 and WLDSR416  
Model WHDSR315  
Model WHDSR417 and WSERR417  
Model WHDRR418  
5
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About the washer control panel.  
Model WJRR4170  
Control settings.  
Load Size  
Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just cover the  
clothes. Adjust the load size accordingly.  
Temperature  
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or  
instructions when laundering.  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting  
with your clothing.  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
EASY CARE For wrinkle-free and permanent press items, and knits.  
DELICATES For lingerie and special-care fabrics with light to normal soil.  
POWER WASH For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.  
POWER RINSE Provides an automatic, second deep rinse to thoroughly remove detergent or bleach from your clothes.  
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves through the rest  
AUTO SOAK of the cycle automatically.  
PREWASH For heavily soiled clothes or for clothes with a care label that recommends prewashing before washing.  
6
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About the washer features.  
NOTE: Not all features are available on all washer models.  
2nd Rinse Option (on some models)  
When you use extra detergent or bleach  
to clean heavily soiled clothes, you may  
want to use the 2nd Rinse option. It  
provides a second deep cold rinse. On  
some models, this option can be found  
on the cycle selector knob.  
The Agitator Cap or Fabric Softener Dispenser (depending on model)  
Add water to dispenser until it reaches  
the maximum fill line.  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off, simply  
put it back on.  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the  
proper time during the cycle.  
Do not stop the washer during the first spin.  
This will cause the dispenser to empty too soon.  
To use, follow these steps:  
Make sure dispenser is securely  
attached to agitator.  
1
Do not pour anything into the agitator if the  
agitator cap or dispenser is removed.  
Use only liquid fabric softener.  
Pour into dispenser, using amount  
recommended on package.  
2
Never pour fabric softener directly on clothes.  
It may stain them.  
7
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About the washer features.  
NOTE: Not all features are available on all washer models.  
Cleaning the Fabric Softener Dispenser (on some models)  
Remove the dispenser from the top of the agitator.  
1
Separate the dispenser cup from the cover by grasping the top and pushing down  
on the inside of the cup with your fingers. Dispenser cup will pop free from the  
cover.  
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the  
following solution:  
3
1 US gallon (3.8 liters) warm water  
1/4 cup (60 ml) heavy duty liquid detergent  
1 cup (240 ml) bleach  
Separate for cleaning.  
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff  
brush; you may roughen the surface of the dispenser.  
4
5
Rinse and reassemble dispenser. Place dispenser back on the agitator.  
Liquid Bleach Dispenser (on some models)  
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.  
Check clothing care labels for special instructions.  
1
Measure liquid bleach carefully, following instructions on the bottle.  
2
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into bleach  
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered  
bleach, add it into the wash basket with your detergent.  
3
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.  
Mixing can produce a toxic gas which may cause death.  
8
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Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Sort by color (whites, lights, colors), soil level,  
fabric type (sturdy cottons, easy care, delicates)  
and whether the fabric produces lint (terry cloth,  
chenille) or collects lint (velveteen, corduroy).  
Proper Use of Detergent  
Add detergent and start the washer before adding  
clothes so that the detergent can work effectively.  
Using too little or too much detergent is a common  
cause of laundry problems.  
You can use less detergent if you have soft water,  
a smaller load or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the top  
row of holes in the washer basket. When loading  
wet items, make sure you set the load/water level  
high enough to allow the items to move freely.  
Water level should just cover the clothes. To add  
items after washer has started, push in Cycle  
knob and submerge additional items next to the  
agitator. Close the lid and pull Cycle knob out  
to restart.  
Do not wrap long items like sheets or pants  
around the agitator.  
Do not wash fabrics containing flammable  
materials (waxes, cleaning fluids, etc.).  
Agitation will not start with the lid up.  
9
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Loading and using the washer.  
Always follow fabric manufacturers care label when laundering.  
Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
Moving and Storage: Ask the service technician to  
allow moisture to evaporate. If you want to clean the remove water from drain pump and hoses. See the  
basket, use a clean soft cloth dampened with liquid  
detergent, then rinse. (Do not use harsh or gritty  
cleaners.)  
Installation Instructions packed with product for  
information on how to reinstall the shipping rod to  
keep the tub stationary when moving the washer.  
For more information, visit www.GEAppliances.com,  
or call 800.GE.CARES (800.432.2737). Do not store  
the washer where it will be exposed to the weather.  
Fill Hoses: Hoses connecting washer to faucet  
should be replaced every 5 years.  
Exterior: Immediately wipe off any spills. Wipe with  
damp cloth. Try not to hit surface with sharp objects.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will  
be below freezing.  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
DRY LABELS  
Tumble  
dry  
Do not dry  
Dry  
Normal  
(used with  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
do not wash)  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
10  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages, or  
visit www.GEAppliances.com. You may not need to call for service.  
WATER  
Too many suds  
Possible Causes  
What To Do  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Soft water  
Try less detergent.  
Too much detergent  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets and  
rubber washers are installed. Make sure end of drain  
hose is correctly inserted in and secured to drain facility.  
The drain hose should be inserted into the washer and  
the collar or clip should be screwed in. Remove any kinks  
from the drain hose. Make sure that the hose connection  
is not strained when the washer is pushed close to the  
wall.  
Household drain may be clogged Check household plumbing. You may need to call a  
plumber.  
Constant water pressure to the fill Tighten hoses at the faucets and turn the water off after  
hoses at the water source  
each use.  
Check condition of the fill hoses; they should be replaced  
every 5 years.  
Using too much detergent in  
washer  
Use less detergent. Use less soap if you have soft water, a  
smaller load or a lightly soiled load.  
Fill hoses, washers and screens  
Check that the rubber washers and screens have been  
installed correctly. Fill hoses, washers and screens should  
be replaced every 5 years.  
Overloading the washer  
Loosely load clothes no higher than the top row of holes  
in the washer basket. The level of the water should be just  
above the clothes.  
Water temperature  
seems incorrect  
Cooler water temperatures provide New laundry detergents have been formulated to  
improved energy efficiency  
work with cooler water temperatures without affecting  
wash performance.  
Control is not set properly  
Check water temperature control (on some models) or  
Cycle knob and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
Water valve screens are  
stopped up  
Turn off the water source and remove the water  
connection hoses from the upper back of the washer. Use  
a brush or toothpick to clean the screens in the machine.  
Reconnect the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water  
at 120°F–140°F (48°C–60°C).  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not sitting  
on it.  
Top of drain outlet should be less than 8 ft. (2.5 m)  
above floor.  
11  
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Before you call for service…  
WATER  
Water fills and drains  
Possible Causes  
What To Do  
Siphoning  
If your standpipe or drain for the washer is less than 3  
feet off the floor, the water will drain from the tub while  
it is filling. Lifting the drain hose at least 3 feet off the  
floor will allow the water to remain in the tub until the  
pump drains it out. The anti-siphon clip will lift the drain  
hose high enough to do this. The anti-siphon clip is  
included with the installation parts package for your  
washer.  
at the same time  
Another way siphoning can occur is if the standpipe is  
stuffed with rags or other items that prevent air from  
escaping with the water. Air flow is needed to break the  
suction.  
Check to make sure only the straight part of the drain  
hose is inserted into the standpipe; no ribs of the drain  
hose should be in the standpipe or drain pipe.  
The washer drain must be 3 feet or more off of the floor  
to prevent the washer from draining during fill. If your  
washer drain is less than 3 feet above the floor, use the  
anti-siphon clip shipped with your washer to attach the  
drain hose to the back of your washer. The clip will hold  
the drain hose in place and ensure that the washer does  
not self-drain during fill. See installation instructions for  
details.  
Only the straight top portion of the drain hose should be  
inserted into the drain. Inserting the ribbed section of  
the hose may create a siphon, and cause the washer to  
drain as it fills.  
If the drain opening is excessively tight around the drain  
hose, or if the opening around the hose is closed with  
rags or other material, a siphon may occur, and the  
washer will drain as it fills. To avoid this problem, ensure  
that there is open area around the end of the drain hose  
to allow air to flow into the drain as water is pumped out  
of the washer.  
OPERATION  
Possible Causes  
What To Do  
Washer pauses during  
spin cycle  
This is normal  
The washer may pause during the spin cycle to remove  
soapy water more efficiently.  
Washer won’t operate  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Water supply is turned off  
Controls are not set  
properly  
Check controls and make sure Cycle knob is pulled out  
to ON position.  
Lid is open—safety feature  
prevents agitation and spinning  
when lid is up  
Close lid and reset cycle, to the beginning if necessary.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
PERFORMANCE  
Colored spots  
Possible Causes  
What To Do  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
12  
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PERFORMANCE (cont.)  
Possible Causes  
What To Do  
Grayed or yellowed  
clothes  
Not enough detergent  
Use more detergent (especially with larger loads). Be  
sure to follow detergent manufacturer’s directions.  
Hard water  
Use a water conditioner like Calgon brand or install  
a water softener.  
Water is not hot enough  
Washer is overloaded  
Make sure water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Select load size to match clothes load.  
Detergent is not  
dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
Lint or residue on  
clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer, your  
clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water, before you  
load clothes.  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer basket.  
Make sure load size selected matches clothes load size.  
Incorrect use of fabric softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pilling  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips  
or excessive wear  
Pins, snaps, hooks, sharp  
buttons, belt buckles,  
zippers and sharp objects  
left in pockets  
Fasten snaps, hooks, buttons and zippers.  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach  
or dye, permanent wave  
solution  
Rinse items that may have chemicals on them before  
washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or  
incorrect water level  
Load your washer so clothes have enough room  
to move freely with water covering all of the clothes.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
13  
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Before you call for service…  
NOISE  
Washer is noisy  
Possible Causes  
What To Do  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4(11 cm) and set down.  
Washer load is  
unbalanced  
Push the Cycle knob in to stop the washer, open the lid  
and redistribute the load evenly. Close the lid and restart.  
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right hand side of washer.  
Washer is sitting too close  
to wall (causes knocking  
during cycle)  
Pull washer away from the wall; about 4(11 cm) is  
needed.  
Whistle or knock during fill  
Normal sounds during fill include the water filling  
in through the house plumbing. As the water pressure  
goes up and down, a knock or hammer can develop.  
Make sure the water faucets are fully turned on.  
Clanking or clunking  
Many washers have features such as pulse agitation and  
pauses during rinse and spin for reduced clothes wear  
and to reduce likelihood of soap residue. These short  
pauses of less than 1 minute are normal and will reduce  
clothing wear and increase water extraction. Sounds such  
as a metallic knock, double knock or metallic clunk  
occur when the washer transitions from a stop or paused  
state to running or spinning. They occur several times  
per cycle after speed changes or pauses.  
Normal sounds during fill include the sound of water  
flowing through your household pipes. Additionally, a  
knock or hammering sound may also occur when the  
washer water valves turn off. To reduce this noise, make  
sure that the washer fill faucets are fully opened.  
Your washer will pause between the various wash, rinse,  
spin and drain portions of the wash cycle. It may also  
pause during agitation if a Pulsed Agitation cycle is  
selected. Sounds such as metallic knocks or clinking may  
occur during these transitions from running to stopped  
or from stopped to running. They may also occur if your  
machine changes speeds or brakes during a wash cycle.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
14  
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GE Washer Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
or call 800.GE.CARES (800.432.2737).  
For The Period Of:  
We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this  
full one-year warranty, we will also provide, free of charge, all labor and related service to replace  
the defective part.  
Second through  
Fifth Year  
From the date of the  
original purchase  
The transmission, suspension rod and spring assembly if any of these parts should fail due to a defect  
in materials or workmanship. GE will also replace the washer lid or cover, if they should rust  
under operating conditions. During this additional four-year limited warranty, you will be  
responsible for any labor or related service costs.  
Second through  
Tenth Year  
The washer tub, if it should fail due to a defect in materials or workmanship. During this  
additional nine-year limited warranty, you will be responsible for any labor or related service costs.  
From the date of the  
original purchase  
Second through  
Twentieth Year  
From the date of the  
original purchase  
The washer basket, if it should fail due to a defect in materials or workmanship. During this  
additional nineteen-year limited warranty, you will be responsible for any labor or related  
service costs.  
What Is Not Covered:  
Service trips to your home to teach you how to use  
the product.  
Damage to the product caused by accident, fire, floods or  
acts of God.  
Improper installation, delivery or maintenance.  
Incidental or consequential damage caused by possible  
defects with this appliance.  
Failure of the product if it is abused, misused, or  
used for other than the intended purpose or used  
commercially.  
Defects or damage due to operation in freezing  
temperatures.  
Replacement of house fuses or resetting of circuit  
Damage caused after delivery.  
breakers.  
Products which are not defective or broken, or which are  
working as described in the Owner’s Manual.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the  
warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or  
your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
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Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in the United States  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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