Fujitsu Modem FC9660RA12 User Manual

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Safety Information  
Safety Warnings  
Potentially hazardous voltages exist within this unit. Always observe  
standard safety precautions and also the safety warnings in this guide  
during installation, operation, and maintenance of this product. There are no  
user provisionable options.  
FCC Warning  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference  
when the equipment is operated in a residential environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
UL Installation Safety Instructions  
This device is UL listed. Follow these instructions.  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in a wet location unless the jack is  
specifically designed for wet locations.  
Never touch the telephone wires or terminals unless the telephone line  
has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
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Table of Contents  
Page  
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
1.1 ADSL Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
1.2 Unpacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . 2  
1.3 DSL Modem Package Contents . . . . . . . . . . . . . . . . . . 3  
2 DSL Modem Description. . . . . . . . . . . . . . . . . . . . . . . . . 4  
2.1 DSL Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
2.2 DSL Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
2.3 DSL Bottom Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
3 Installing the Splitterless DSL Modem . . . . . . . . . . . . . 7  
3.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
3.2 Microfilter Installation Procedures . . . . . . . . . . . . . . . 8  
3.3 Connecting Multiple PCs to an Ethernet Local Area Net-  
work (LAN) using the Splittlerless Application. . . . . 11  
4 Installing the DSL Modem with Splitter. . . . . . . . . . . . 12  
4.1 Connecting the Inside Wire and Modem Cables . . . . 12  
4.2 Connecting Multiple PCs to an Ethernet Local Area Net-  
work (LAN) using the Splitter Application . . . . . . . . 15  
5 Powering the DSL Modem . . . . . . . . . . . . . . . . . . . . . . 16  
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1 Introduction  
Congratulations on your purchase of a Digital Subscriber Line  
(DSL) modem. The DSL modem is part of a system that  
provides an integrated end-to-end solution for data  
connectivity, multimedia services, and high-speed Internet  
access services using asymmetrical digital subscriber line  
(ADSL) transmission over your current telephone wiring. With  
ADSL technology, information can be processed at speeds up to  
250 times faster than todays analog modems.  
1.1 ADSL Technology  
The ADSL technology uses advanced digital modulation to  
transmit at high speeds over standard telephone wiring. This  
technology can download data at speeds up to 8 megabits per  
second and upload data at speeds up to 768 kilobytes per  
second.  
Phone  
PC with  
Ethernet  
NIC  
Local Telephone  
Company  
POWER  
MODEM  
DATA  
DSL Modem  
By using a DSL modem, Internet service providers and local  
telephone companies can offer high-speed Internet access,  
virtual private networks (VPNs), telecommuting, video on  
demand, and other broadband services.  
There are two methods of installing the DSL modem service in  
the home. Both methods are explained in the following  
chapters. The first method, using microfilters, is explained in  
Chapter 3. The microfilter removes high-frequency noise from  
1
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your telephone sets and other telecommunication devices. The  
second method requires a splitter and is explained in Chapter  
4. If it is determined that a splitter is required, it will be  
installed by your DSL service provider.  
Whether microfilters or a splitter is installed, a DSL modem  
allows telephone conversation and data downloads  
simultaneously over the existing telephone line. The  
microfilters and splitter are completely passive. The telephone  
service will work, even in instances of power outage. The DSL  
modem encodes the data sent from the PC and sends it to a  
corresponding DSL modem located at the local service  
providers office.  
1.2 Unpacking Instructions  
Before unpacking, make a preliminary inspection of the  
shipping box. Any evidence of damage should be noted and  
reported immediately to a customer support center.  
Note: The customer support information can be found in the product  
information packet provided by your DSL service provider. Keep the  
shipping boxes and packing material for return.  
It is recommended that you unpack the equipment on a clean,  
flat surface.  
1. Place the shipping box upright. Cut the sealing tape  
and then open the flaps.  
2. Take out the items in the box. Inspect the product for  
damage and verify that all parts are included.  
3. Report any damage or missing parts to the customer  
support center.  
2
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1.3 DSL Modem Package Contents  
The DSL Modem package contains:  
A
T
DA  
MODEM  
POWER  
Part # FC9660CB23  
Part # FC9660RA12  
DSL Modem  
RJ-45 Ethernet Crossover Cable  
Part # FC9660CB26  
Part # FC9660PS11  
RJ-11 to RJ-11 Line Cord  
Power Supply Convertor  
L I N E  
P H O N E  
Microfilter  
2-Outlet  
Modular Adapter  
Microfilter (splitterless  
application)  
Two-Outlet Modular Adapter (splitterless  
operation)  
Figure 1-1: DSL Modem Package Contents  
3
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2 DSL Modem Description  
2.1 DSL Front Panel  
Figure 2-1 depicts the DSL modem LEDs.  
SPEED  
POWER  
PORT  
MODEM  
DA  
T
A
Power LED  
Modem LED  
Data LED  
Figure 2-1: DSL Modem LEDs  
The following table describes the LEDs on the DSL modem.  
Modem Lights  
Description  
On  
POWER  
MODEM  
DATA  
Indicates power is applied to the modem  
Indicates a link with the phone company equipment  
Indicates the ADSL data rate is operating  
4
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2.2 DSL Rear Panel  
Figure 2-2 depicts the rear connections of the DSL modem.  
DATA  
LINE  
Figure 2-2: DSL Rear Panel Connections  
The following table lists and describes the functions of the  
items located on the rear of the modem.  
Connector  
Description  
POWER  
Multipin connection for the power supply wall transformer  
cable  
DATA  
LINE  
RJ -45 connection for the Ethernet cable (crossover)  
RJ -11 cable connection to the wall plate  
5
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2.3 DSL Bottom Panel  
The DSL modem can be installed on a desktop, shelf, or  
mounted on a wall. Wall mounting requires two wall anchors  
(not included). The holes located on the bottom of the modem  
are used to hang the unit on the wall anchors.  
Figure 2-3 shows the bottom of the DSL modem.  
Holes for  
wall mounting  
Figure 2-3: DSL Bottom Panel of Modem  
6
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3 Installing the Splitterless DSL Modem  
3.1 Overview  
The procedures in this chapter apply to those customers who  
install their own microfilter-to-phone connections. If a DSL  
technician is performing the wiring, proceed to Section 5,  
Powering the Modem.  
Note: Do not install a microfilter on the DSL modem line.  
The splitterless installation requires the placement of a  
microfilter on every telephone set, answering machine, or  
telephone device (i.e., analog modem) in your home. However,  
several phones and, or telephone devices may share the same  
microfilter. Microfilters and modular adapters are included  
with your modem package.  
CAUTION:  
Using more than five microfilters is not recommended and can impact  
the quality of your telephone service.  
Note: The following installation procedure and figures represent a  
possible home scheme. Not all homes will follow this convention. It is  
recommended that any DSL inside wiring be performed by a DSL  
technician.  
7
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3.2 Microfilter Installation Procedures  
Installing microfilters should not require any new inside  
wiring. Existing wired RJ -11 telephone jacks are all that is  
required to complete this installation. See Figure 3-1 for an  
installation diagram.  
Microfilter  
Telephone  
RJ-11  
Phone  
Jack  
A
T
D A  
M O D E M  
P O W E R  
2-Outlet  
Modular  
Adapter  
D
ATA  
RJ-11 Line Cord  
FC9660CB26  
DSL Modem  
FC9660RA12  
Line  
Figure 3-1: Typical Splitterless Installation  
1. Start in the location where you want to install your  
DSL modem. Look for the existing phone outlet (RJ -11  
faceplate), and remove the existing RJ -11 cord from the  
wall.  
2. Connect the provided two-outlet modular adapter  
device into the RJ -11 telephone jack.  
3. Connect the provided DSL modem RJ -11 line cord, part  
number FC9660CB26, into one side of the two-outlet  
modular adapter.  
4. Connect the other end into the RJ -11 LINE slot, located  
on the back of DSL modem.  
5. Connect one of the provided microfilters into the  
remaining empty two-outlet modular adapter slot.  
8
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6. Connect the telephone RJ -11 cord connector into the  
microfilter RJ -11 PHONE slot.  
7. Connect all remaining telephone devices to a  
microfilter. See Figure 3-2, 3-3, 3-4 for examples.  
L I N E  
P H O N E  
Phone Jack  
Microfilter  
Telephone  
Figure 3-2: Telephone Set Application  
L I N E  
P H O N E  
Telephone  
Microfilter  
1
5
2
4
RJ-11  
Phone  
Jack  
3
7
6
8
9
2-Outlet  
Modular  
Adapter  
Fax/Answering Machine  
Figure 3-3: Answering Machine Application  
Phone Jack  
Microfilter  
Fax  
Telephone  
Figure 3-4: Fax Application  
9
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8. For an Ethernet connection, connect one end of the  
Ethernet (crossover) cable, part number FC9660CB23,  
to the RJ -45 slot titled DATA on the back of the DSL  
modem and connect the other end of the Ethernet cable  
to the network interface card in back of the computer.  
See Figure 3-5 for examples.  
Note: The term “straight,” when used to describe the cable  
assemblies, is defined to mean that the transmit and receive pin-  
outs remain the same entering and exiting the cable assembly.  
The term “crossover” means that the transmit and receive pin-out  
pair will be reversed or crossed over in the cable assemblies  
2-Outlet  
Modular Adapter  
FC9660CB23  
Crossover  
supplied  
NIC Cable  
Connection  
Existing  
RJ-11  
Wallplate  
L I N E  
DSL Modem  
FC9660RA12  
Microfilter  
DATA  
LINE  
Data  
Line  
RJ-11 Line Cord  
FC9660CB26  
Telephone  
Figure 3-5: Ethernet Cable Connection  
10  
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3.3 Connecting Multiple PCs to an Ethernet Local Area  
Network (LAN) using the Splitterless Application  
Note: Connecting multiple PCs to the internet via a single DSL  
modem may require multiple IP addresses. Call your local ISP  
provider for details.  
Figure 3-6 is an example of a residential, small office/home  
office, or small business customer using ADSL to achieve high-  
speed access to the Internet. The DATA Ethernet connection  
can interface a multiport Ethernet hub. The hub allows  
multiple PCs to share bandwidth to and from the DSL modem.  
See section 3-2 for the microfilter installation procedure.  
Note: The maximum distance for an Ethernet connection, using  
category 3 or category 5 cable is 100 meters (325 feet).  
2-Outlet  
Modular  
Adapter  
Existing  
RJ-11  
Wallplate  
NIC Cable  
Connection  
Hub  
L I N E  
P H O N E  
Microfilter  
RJ-45 Ethernet  
Cable (straight)  
(not supplied)  
DSL Modem  
Ethernet cable  
FC9660RA12  
(straight)  
(not supplied)  
DATA  
LINE  
Telephone  
RJ-11 Line Cord  
FC9660CB26  
Data  
Line  
Figure 3-6: Multi-User Ethernet Internet Access  
Note: Ethernet Hub and straight cables are not provided.  
11  
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4 Installing the DSL Modem with Splitter  
4.1 Connecting the Inside Wire and Modem Cables  
CAUTION:  
Improper inside wiring can cause ADSL service interruption. Interior  
home wire is the homeowner’s responsibility. Figure 4-1 represents a  
standard wiring scheme. Not all homes will follow this convention.  
Standard telephone company inside wire coverage options will not cover  
the cost to repair voice path problems that result from homeowner wiring  
attempts. These repairs may be billed to the homeowner as regular time  
and materials repair charges. It is recommended that all ADSL inside  
wiring be performed by a DSL service technician.  
Inside Wire  
Inside Wire Connections  
DSL Splitter  
Inside  
2
Data Wire  
G
G
R
R
Voice  
Wire  
New Wall Plate  
with RJ-11 Jack  
1
Telephone  
Network  
Interface  
4
RJ-11 Cable  
3
To  
RJ-11  
Telephone  
Company  
Cable*  
FC9660CB26  
DSL Modem*  
FC9660RA12  
DATA  
1
LINE  
5
Ethernet Cable*  
FC9660CB23  
(Crossover)  
*Asterisk denotes item included in the DSL Modem package.  
Figure 4-1: Connecting Inside Wire and Modem Cables  
12  
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Figure 4-2 shows an expanded view of the inside wiring of the  
telephone network interface box.  
1. On the outside of your house, locate and open the  
telephone network interface box. (Your local DSL  
service provider should have installed the DSL splitter)  
Slide open the splitter latch door and locate the colored  
screws. (Note the color of the wires that are connected  
to the green and red screws.) See Figure 4-2 for an  
illustration.  
Telephone Network Interface Box  
Red  
Screw  
Data  
LINE 1  
DSL Splitter  
Voice  
LINE 2  
Green  
Screws  
LINE 3  
Red  
Screw  
LINE 4  
LINE 5  
LINE 6  
TELEPHONE  
COMPANY  
ACCESS ONLY  
To Inside Telephone  
Wiring (connected  
by DSL Service  
Technician)  
To Inside  
Wall Plate  
(Spare IW  
or New IW)  
DO NOT REMOVE  
THIS COVER  
To Telephone Company Central Office  
Twisted Pair Copper Cable  
Figure 4-2: Telephone Network Interface Box- DSL Splitter  
13  
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2. Inside the residence, locate the telephone RJ -11 wall  
jack that is nearest to your PC and remove it. Replace it  
with a new dual RJ -11 wall plate and connect the same  
colored wires that are attached to the green and red  
screws on the DSL splitter data module to the green  
and red pins on the RJ -11 wall jack. For example, if a  
black wire is connected to the green screw in the data  
side of the DSL splitter (see Figure 4-2 ), connect the  
same black wire to the green pin of the new wall jack.  
(If required, repeat this step for the voice wire.)  
3. Connect the new RJ -11 cable, part number  
FC9660CB26, by inserting the RJ -11 connector into the  
RJ -11 data jack on the wall plate and the other end to  
the LINE connector on the back of the DSL modem.  
4. Connect your telephone set to the other telephone RJ -  
11 voice jack on the wall plate.  
5. For an Ethernet connection, connect one end of the  
Ethernet (crossover) cable, part number FC9660CB23,  
to the DATA connector on the back of the DSL modem  
and connect the other end of the Ethernet cable to the  
network interface card in the computer.  
Note: The term “straight,” when used to describe the cable  
assemblies, is defined to mean that the transmit and receive pin-  
outs remain the same entering and exiting the cable assembly.  
The term “crossover” means that the transmit and receive pin-out  
pair will be reversed or crossed over in the cable assembly.  
14  
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4.2 Connecting Multiple PCs to an Ethernet Local Area  
Network (LAN) using the Splitter Application  
Note: Connecting multiple PCs to the Internet via a single DSL  
modem may require multiple IP addresses. Call your ISP provider for  
details.  
Figure 4-3 is an example of a residential, small office/home  
office, or small business customer using ADSL to achieve high-  
speed access to the Internet using multiple PCs. The DATA  
connection can interface a multiport Ethernet hub. The hub  
allows multiple PCs to share bandwidth to and from the DSL  
modem. See Section 4-1 for the procedure to connect inside  
wire and modem cables.  
Note: The maximum distance for an Ethernet connection, using  
category 3 or category 5 cable, is 100 meters (325 feet). .  
Inside Wire  
(CAT 3 not required)  
Multiple PC Application Using DSL Modem  
Data Wire  
DSL Splitter Inside  
Voice  
G
G
R
R
Wire  
New Wall Plate  
with RJ-11 Jacks  
Telephone  
Network  
Interface  
RJ-11  
Cable  
RJ-11  
Cable  
FC9660CB26  
DSL Modem*  
FC9660RA12  
To  
DATA  
1
LINE  
Telephone  
Company  
Ethernet Cable  
(Straight)  
(not supplied)  
Hub  
Ethernet Cables  
(Straight)  
(not supplied)  
*Asterisk denotes item included in the DSL Modem package.  
Figure 4-3: Multi-User Speedport Internet Access  
Note: Ethernet hub and straight cables are not provided.  
15  
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5 Powering the Modem  
WARNING:  
When installing the DSL modem power supply unit, be sure to first insert  
the power supply connector into the rear of the DSL modem before  
plugging the unit into a powered 110V AC wall outlet.  
To apply power to the DSL modem, perform the following  
steps:  
1. Insert the power cable (DC connector) into the rear of  
the DSL modem.  
2. Plug the other end (AC male plug) of the power supply  
cable into a 110V AC wall outlet.  
Once the modem has power, it performs several self-tests. The  
POWER, MODEM, and DATA LED lights will be in a steady  
state.  
When the POWER light is in a steady state and the MODEM  
light blinks, a link is being established.  
The modem is operating at full capacity when the POWER,  
MODEM, and DATA lights remain in a steady state.  
Note: Figure 5-1 is a DSL modem Turn-up Flow Chart. If the  
POWER light is blinking, a failure has been detected during the self-  
test. Contact the customer support center.  
This completes the DSL modem installation and turn-up  
procedure. If modem problems exist after reading and  
following this procedure, please contact the customer support  
center.  
16  
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DSL Modem Turn-up Flow Chart  
Modem is powered on. For a few seconds,  
the modem is performing several self-tests.  
POWER  
POWER  
POWER  
POWER  
POWER  
POWER  
MODEM  
MODEM  
MODEM  
MODEM  
MODEM  
DATA  
DATA  
DATA  
DATA  
DATA  
DATA  
Modem is idle. Modem is checking for presence  
of the DSL local service provider. If the modem  
stays in this state for more than 10 minutes, an  
error has occurred. Contact the customer  
support center.  
Link between the modem and DSL local service  
provider is established. Checking the software  
version. If needed, modem will receive a  
software upgrade from the DSL local service  
provider. If the modem stays in this state for  
more than 10 minutes, an error has occurred.  
Contact the customer support center.  
Receiving a software upgrade (if needed).  
If the modem stays in this state for more than  
10 minutes, an error has occurred. Contact  
the customer support center.  
Software upgrade complete. Modem is  
connected and communicating with the DSL  
local service provider, but is operating at a  
reduced speed. If the modem stays in this state  
for more than 10 minutes, an error has occurred.  
Contact the customer support center.  
Modem is connected and communicating with  
the DSL local service provider and is operating  
at full speed.  
MODEM  
On  
Legend:  
Off  
Blinking  
Figure 5-1: Turn-Up Flow Chart  
17  
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