Ericsson Cell Phone T28z User Manual

User’s Guide  
Mobile Phone  
T28z  
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Contents  
at a Glance  
Getting Started 3  
Preparing Your Phone for Use 4  
Turning Your Phone On and Off 9  
Display Information and Key Functions 11  
Making and Receiving Calls 14  
During a Call 17  
Register your new phone, purchase  
Ericsson original accessories, and see the  
latest in products by visiting us at:  
www.ericsson.com/us/consumer  
Functions and Settings 19  
T28z Features 20  
Using the Menus 21  
Your Personal Phone Book 27  
Using the Call List 35  
Para obtener una copia en español de esta  
Guía del Usuario, visite nuestra página  
Web en www.ericsson.com/phones o, si se  
encuentra en Estados Unidos, también  
puede llamar al 1-800-374-2776.  
Your Voice Mail Service 37  
Personalizing Your Phone 39  
Sending and Receiving Text  
Messages (SMS) 46  
Forwarding Incoming Calls 56  
Security for Your Phone and Subscription 58  
Handling More than One Call Simultaneously 65  
Setting Network Preferences 70  
Knowing the Call Time/Call Cost 73  
Using Two Voice Lines 75  
Voice Control 76  
Calling Card Calls 79  
Sending and Receiving Fax and Data Calls 81  
Extras 83  
The Profile Concept 87  
Accessories 90  
Online Services 98  
Ericsson T28z  
First edition (August 2000)  
Additional Information 101  
This manual is published by Ericsson Inc.,  
without any warranty. Improvements and  
changes to this manual necessitated by  
typographical errors, inaccuracies of  
current information, or improvements to  
programs and/or equipment, may be made  
by Ericsson Inc. at any time and without  
notice. Such changes will, however, be  
incorporated into new editions of  
this manual.  
Quick Keys 102  
Troubleshooting 104  
Ericsson Mobile Internet 106  
Glossary 107  
Guidelines for Safe and Efficient Use 111  
Index 123  
© 2000 Ericsson Inc.  
All rights reserved.  
Publication number: AE/LZT 123 5962 R1  
Printed in USA  
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Please note!  
Some of the services in this manual are not supported by all  
networks. This also applies to the GSM International Emergency  
Number 112 (or 911 in the Americas).  
Please contact your network operator or service provider if you are  
in doubt whether you can use a particular service or not.  
Note! You should read the chapter Guidelines for Safe and  
Efficient Use and the booklet Warranty Conditions before using  
your mobile phone.  
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Preparing Your Phone for Use  
Turning Your Phone On and Off  
4
9
Display Information and Key Functions 11  
Making and Receiving Calls 14  
During a Call 17  
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Preparing Your Phone  
for Use  
Overview  
Front  
Antenna  
Indicator light  
Volume key  
Display  
Earpiece  
Power On/Off  
Flip release button  
Keypad  
Flip  
Microphone  
Back  
Connector for external antenna  
Battery release catch  
Battery  
Hole for belt clip  
Handsfree  
connector  
Flip release button  
Charging  
connector  
4
Preparing Your Phone for Use  
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Assembly  
You need to do the following to use your phone:  
insert the SIM card  
attach the battery to the phone  
charge the battery  
The SIM Card  
When you register as a subscriber with a network operator, you get a SIM  
(Subscriber Identity Module) card. The SIM card contains a computer chip  
that keeps track of your phone number, the services included in your  
subscription, and your Phone Book information, among other things.  
SIM cards come in two sizes. One is the size of a credit card and the other is  
smaller. Your phone uses the smaller card. Many credit card-sized SIM cards  
have a perforated smaller card that you can take out easily. Before you can use  
your phone, you must insert the SIM card as shown below.  
Inserting and Removing the SIM Card  
1. Remove the battery if  
attached. Slide the SIM card  
into the slot, under the silver  
colored holders, with the  
golden connectors facing  
down and the cut corner to  
the right.  
2. Raise the edge of the SIM card  
and slide it out.  
The PIN  
Most SIM cards are supplied with a security code, also known as PIN  
(Personal Identity Number), which you need to access the network.  
Every time you turn on your phone, you are asked to enter your PIN. You will  
find your PIN in the information from your operator.  
Some operators may have services that require a second PIN, your PIN2.  
You should be careful with your PIN, since it is your protection against  
unauthorized use of your subscription.  
Preparing Your Phone for Use  
5
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If your PIN is entered incorrectly three times in a row, the SIM card is  
blocked. If this happens, you can unlock it by using your PUK (Personal  
Unblocking Key code), which you also get from your operator.  
The Battery  
Your T28z comes with a lithium battery. The battery is not charged when you  
buy your phone, but there may be enough power to switch the phone on. We  
recommend that you charge the battery up to three hours before you use the  
phone for the first time.  
Attaching the Battery to Your Phone  
Place the battery on the back of the phone and push until you hear a click.  
When to Charge the Battery  
The battery that comes with your phone can be charged whenever you wish  
without affecting its performance. You can also charge the battery when the  
phone is off.  
To remind you that you will soon need to charge the battery or replace it with  
a charged one:  
an alarm signal (a short beep) sounds and the message Attention Battery low  
appears in the display  
the indicator light on top of the phone starts flashing red  
If you have an Ericsson-approved battery, you can check the remaining talk  
and standby times in the Status menu by sliding the volume key upwards or  
downwards in standby mode. You can move downwards in the menu by  
pressing d. The remaining standby and talk times depend on the type of  
battery you use and your position in the network. Please note that these times  
are approximate and you may have 20% less time than is shown in the display.  
Note! The phone turns itself off when the battery can no longer power it  
satisfactorily.  
6
Preparing Your Phone for Use  
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Charging the Battery  
1. Make sure that the battery is  
attached to the phone.  
2. Connect the charger to the  
electrical outlet.  
3. Connect the charger to the phone  
as shown. The flash symbol on the  
plug must face upwards.  
Note! The electrical plug may look different depending on the electrical outlet  
in your country. Do not connect it to any other item than your Ericsson Travel  
Charger CTR-10. It must not be disconnected from the charger when plugged  
into the electrical outlet.  
To indicate charging:  
the indicator on the top of the phone shows a steady red light (or green,  
if the phone is switched on)  
the message Charging only is shown in the display  
the battery meter in the display pulses continuously  
Note! If you charge a new battery that is empty, or a battery that has not been  
used for a long time, it may take a while until you get an indication of  
charging in the display.  
An Ericsson-approved battery is indicated by Ericsson Optimized charging each  
time you start charging the battery when the phone is switched on. For the best  
charging, talk and standby times in the long run, we recommend that you use  
only Ericsson-approved batteries with your phone.  
Batteries that are not Ericsson-approved are charged slowly for safety reasons.  
These are indicated by Charging alien battery each time you start charging the  
battery when the phone is switched on.  
Tip! You can use the phone while the battery is being charged. However, this  
lengthens the charging time.  
Preparing Your Phone for Use  
7
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When the battery is fully charged, the battery meter in the display is full and  
the indicator on the top of the phone shows a steady green light.  
Disconnecting the Charger  
Disconnect the charger from the phone by  
moving the plug upwards.  
Removing the Battery  
1. Slide the release catch upwards.  
2. Lift the battery away from  
the phone.  
8
Preparing Your Phone for Use  
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Turning Your Phone On  
and Off  
Turning your Phone on  
1. Open the flip by pressing the flip release button on the right side of  
the phone.  
2. Press and hold the NO key until you hear a tone.  
If “PIN:” Appears in the Display  
Some SIM cards are protected with a PIN code. If PIN: appears in the display  
after you have turned on the phone:  
1. Enter your PIN. If you make a mistake while entering your PIN, delete the  
wrong number by pressing the C key.  
2. Press YES.  
Note! If your PIN is entered incorrectly three times in a row, the SIM card is  
blocked. You can unblock it by using your PUK. See “The SIM Card Lock” on  
page 58.  
If Phone locked appears in the display, enter your phone lock code. See “The  
Phone Lock” on page 59.  
Network Search  
After you have turned on the phone (and entered your PIN), the phone  
searches for a network.  
When a network is found, the phone beeps three times. The indicator light on  
top of the phone flashes green once every second and your network operator’s  
name (in most cases abbreviated) appears in the display.  
This is called standby mode. You can now make and receive calls.  
Note! See “Error Messages” on page 104, if you do not reach standby.  
Initial Settings  
The first time you turn on your phone, you may want to choose the ring signal  
type and set the clock and date. For more information about these and other  
Turning Your Phone On and Off  
9
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settings, see “Personalizing Your Phone” on page 39.  
Display Language  
Most modern SIM cards automatically set the display language to the  
language of the country where you bought your SIM card, (Automatic).  
If this is not the case, the preset language is English (US). To change the display  
language, see “Display Language” on page 43.  
If your phone shows a language that you do not understand, you can change it  
to Automatic, or English (US) , in the following ways:  
To change the display language to Automatic  
1. If not in standby mode, press and hold the NO key to go to standby.  
2. Press the u arrow key.  
3. Enter 8888.  
4. Press the d arrow key.  
To change the display language to English (US)  
1. If not in standby mode, press and hold the NO key to go to standby.  
2. Press the u arrow key.  
3. Enter 0000.  
4. Press the d arrow key.  
Turning Your Phone Off  
In standby mode, press and hold the NO key until you hear a tone.  
10  
Turning Your Phone On and Off  
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Display Information and  
Key Functions  
In standby mode, the display shows the name of your operator, the time, the  
signal strength and the battery power. Other icons appear if you receive any  
messages, forward all your incoming calls, set the alarm clock and so on.  
In this chapter, you will also learn about the key functions.  
Display Information  
The table below shows and explains each icon which may appear in standby.  
Icon  
Name  
Explanation  
Signal strength meter Tells you the strength of the  
network signal.  
Battery meter  
Tells you the status of the battery.  
You have missed an incoming call.  
Missed call indicator  
Forward indicator  
Accept Some/None  
indicator  
All incoming calls will be forwarded  
to a defined number.  
No calls or only certain calls from  
numbers in a list are received.  
Profile indicator  
Another profile than Normal has  
been chosen.  
Ring signal off indicator No sound can be heard when you  
receive a call.  
Alarm indicator  
The alarm clock has been set  
and is on.  
Silent indicator  
All audible signals are turned off,  
except the alarm and timer.  
SMS indicator  
You have received a text message.  
Voice mail indicator  
You have received a voice message,  
depending on your subscription.  
Voice label in phone  
indicator  
Indicates that voice dialing is set to  
Start on Open.  
Line 1 indicator  
Line 1 is in use for outgoing calls – if  
you subscribe to the Two Line Service  
Line 2 indicator  
Line 2 is in use – if you subscribe to  
the Two Line Service.  
Display Information and Key Functions  
11  
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Ciphering indicator  
Ciphering is currently not being  
provided by the network.  
Home zone indicator  
You are in your home zone.  
Does not appear on all networks.  
Note! Each menu has got its own symbol. See “Menu Graphics” on page 21.  
Key Functions  
The table below explains the key functions.  
Key  
Use  
Flip release button To open the flip and answer incoming calls.  
(To end a call, close the flip.)  
To make calls and answer calls.  
YES  
To voice dial, press and hold the key.  
To enter the Call List from standby.  
To choose a menu, sub-menu or setting.  
To turn the phone on or off, press and hold the key  
in standby.  
NO  
To end a call.  
To reject a call.  
To go back one level in the menus, to exit a setting or to  
leave a setting unchanged.  
To get back to standby mode, press and hold the key.  
To enter the menu system.  
To move (scroll) through menus, lists and text.  
u and d  
C (Clear)  
To delete numbers and letters from the display.  
To mute the microphone during a call, press and hold  
down the key.  
To set the phone silent, press and hold the key  
from standby.  
To delete an item from a list.  
Number keys  
To enter the digits 0-9.  
The 0 key enters the international prefix (+) if held down.  
To call your Voice Mail, press and hold the 1 key.  
To enter the phone book, press and hold any of the  
numbers 2-9.  
To move through menus using shortcuts.  
To enter letters, for example when writing an SMS.  
*
To enter *.  
To shift between upper- and lower-case letters.  
12  
Display Information and Key Functions  
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Key  
Use  
To enter #.  
# (Hash)  
Volume key  
upwards and  
downwards  
To increase or decrease the volume of the earpiece or  
handsfree loudspeaker during a call.  
To reject an incoming call, quickly slide the key twice.  
To voice dial, slide and hold the key when the flip is open  
To move through the menus.  
To open the flip without answering a call, slide and hold  
the key while pressing the flip release button.  
To enter the Status menu.  
Note! For information about the key functions in the menus, see “Moving  
through the Menus” on page 23.  
Display Information and Key Functions  
13  
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Making and  
Receiving Calls  
In this chapter, we assume that you have turned on your phone and that you  
are within range of a network. If you are abroad, you may use other networks,  
provided your home network has an agreement that allows you to do this.  
See “Setting Network Preferences” on page 70.  
Making a Call  
1. Open the flip by pressing  
the flip release button.  
2. Enter the area code and  
phone number.  
3. Press YES.  
Note! Some countries may not use area codes.  
While a call is in progress, a time counter automatically starts and you can see  
how long you have been on the phone. If your network and subscription  
supports it, you see the cost of the call in the display. See “Knowing the Call  
Time/Call Cost” on page 73.  
Ending a Call  
Close the flip or press NO to end the call.  
Redialing a Previously Called Number  
In the Call list you find numbers that you have dialed, answered or missed.  
To redial a previously called number  
1. Press YES to enter the Call List.  
2. Press u or d to choose the number you want to call.  
3. Press YES to make the call.  
For more information, see “Using the Call List” on page 35.  
14  
Making and Receiving Calls  
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Automatic Redialing  
If the connection failed when you first called and the display shows Retry?  
you can redial the number by pressing YES. Your phone automatically redials  
(up to 10 times)  
,
User busy  
Retry?  
until the call is answered. When the call is successfully connected, you  
hear a ring signal.  
until you press a key or receive a call.  
Note! You do not need to take the phone to your ear until you hear the  
ring signal.  
Automatic redialing is not available for fax and data calls.  
Making International Calls  
1. Press and hold the 0 key until a + sign appears.  
The + replaces the international prefix number of the country from which  
you are calling.  
2. Enter the country code, area code (without the leading zero) and  
phone number.  
3. Press YES.  
Making Emergency Calls  
1. Enter 112(the international emergency number, or in the Americas 911).  
2. Press YES.  
The international emergency number 112 (or 911) can normally be used in any  
country, with or without a SIM card inserted, if a GSM network is within range.  
Note! Some network operators may require that a SIM card is inserted, and in  
some cases that the PIN code has been entered as well.  
Some networks may not use the international emergency number 112 (or 911).  
911 can also be used in areas that use 112 as the international emergency  
number, and vice versa.  
Receiving a Call  
When you receive a call, the phone rings and the display shows Answer?  
If your subscription includes the Calling Line Identification (CLI) service and  
the caller’s network sends the number, you see the caller’s number in the  
display. If the caller’s number and name are stored in the phone book, the  
caller’s name is also shown.  
If the incoming call is a restricted number, the display shows Private. If the  
incoming call is a number without any CLI service, Unknown is shown.  
Making and Receiving Calls  
15  
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Answering a Call  
Open the flip by pressing  
the flip release button  
or press YES if the flip  
is open.  
Rejecting a Call  
Slide the volume key on the side of the phone twice.  
Busy signal  
The display shows Busy signal. The caller hears a busy signal if this is  
supported by the caller’s subscription. If Forward When Busy is on, the  
call is forwarded to the number you have specified. See “Forwarding  
Incoming Calls” on page 56.  
Note! To open the flip without answering a call, you need to slide the volume  
key while opening the flip. Then you may reject a call by pressing NO or by  
closing the flip.  
Ciphering  
Ciphering is a built-in feature that scrambles your calls and messages to  
provide additional privacy.  
An exclamation mark is shown in the display to indicate that ciphering is  
currently not being provided by the network.  
16  
Making and Receiving Calls  
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During a Call  
Your phone has several functions, which you might find helpful while a call is  
in progress.  
Changing the Listening Volume  
You can easily change the listening volume during a call by sliding the  
volume key on the side of the phone.  
To change the listening volume during a call  
Slide upwards to increase the volume.  
Slide downwards to decrease the volume.  
Muting the Microphone  
If you wish, you may turn the microphone off during a call.  
To turn the microphone off temporarily during a call  
1. Press and hold down the C key.  
Mute  
Mute appears in the display.  
2. To continue your conversation, release the C key.  
Tip! Instead of pressing and holding the C key, you can put the call on hold.  
To put a call on hold  
1. Press YES.  
Call on hold  
Call on hold appears in the display.  
2. To continue your conversation, press YES again.  
Sending Tone Signals  
To use telephone banking services or to control an answering machine, you  
need to use codes. These codes are sent as tone signals (also known as DTMF  
tones or touch tones). With your mobile phone, you may use these codes  
during a call. If you press 0-9, * and # during a call, these numbers and  
characters are sent as tone signals.  
Tip! You can also save codes only or codes together with a phone number in  
your Phone Book. See “Telephone Banking Services” on page 32. However, it  
may be a risk to save your codes in the phone in case it is stolen.  
During a Call  
17  
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The Notepad  
If you want to make a note of a phone number during a call, you can use your  
phone display as a notepad.  
To use the notepad during a call  
Use the number keys to enter the number.  
When you end the call, the number remains in the display or, if Ask to add is  
on, you will be asked to save the number in your phone book. You can also  
find the number in Add New in the Phone Book menu. See “Your Personal  
Phone Book” on page 27.  
When you enter the number, the person you are talking to will hear the tones.  
If you wish, you may turn the tones off during a call. See “Scratchpad” on  
page 42.  
Checking the Duration or Cost of the Call  
During a call, the display normally shows the duration in minutes and  
seconds. Depending on your subscription, you may see the call cost  
displayed instead.  
Note! This depends on your network and SIM subscription. See “Knowing the  
Call Time/Call Cost” on page 73.  
Minute Minder  
If you turn on the minute minder, you hear a beep once every minute during a  
call as a reminder of the duration of the ongoing call. See “Minute Minder” on  
page 42.  
More than One Call Simultaneously  
Your phone is capable of handling more than one call simultaneously. You can  
put the current call on hold and then make or answer a second call. You can  
also set up a conference call with up to five people. See “Handling More than  
One Call Simultaneously” on page 65.  
18  
During a Call  
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Using the Menus 21  
Using the Call List 35  
Personalizing Your Phone 39  
Sending and Receiving Text Messages (SMS) 46  
Forwarding Incoming Calls 56  
Security for Your Phone and Subscription 58  
Handling More than One Call Simultaneously 65  
Knowing the Call Time/Call Cost 73  
Voice Control 76  
Calling Card Calls 79  
Sending and Receiving Fax and Data Calls 81  
Extras 83  
The Profile Concept 87  
Accessories 90  
Online Services 98  
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T28z Features  
Your T28z is a small new generation phone: a GSM 1900 phone with a  
lithium battery; a phone of modern design and advanced technology.  
The active flip makes it possible for you to answer by just opening the flip.  
Or why not use the Voice Control and say ‘Answer’ to answer a call or ‘Busy’  
if you wish to reject the call. You can also call a person by simply saying  
the name.  
The T28z has a ‘Profile’ feature which makes it possible for you to change a  
few settings by just choosing a certain Profile, since each profile includes a  
group of settings preset to suit a certain environment. For example, when you  
go to a meeting, you can just choose the ‘Meeting’ profile and a number of  
settings that suit a meeting are then set automatically.  
The Profiles are also related to intelligent accessories such as a desktop  
charger, a portable or vehicle handsfree. For example, you may place the T28z  
in a vehicle handsfree kit and the ‘In Car’ profile is chosen automatically.  
In the display of the T28z you can see a mixture of text and symbols, which  
makes it easier for you to move through the menus when you want to change  
a certain setting, turn on the Vibrate Mode, send a message, save a number  
and so on.  
An extra feature is the numbered shortcuts, which takes you to a certain  
setting quickly and easily. You may also create your own favorite menu,  
‘My Shortcuts’, by including the settings you use most often. If you should  
need help using the menus, the T28z is equipped with help texts to guide you.  
20  
T28z Features  
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Using the Menus  
You can find all your phone functions in the menus. You use the menus every  
time you want to change a setting in your phone, such as the ring signal.  
You also use the menus to get the most out of your phone: to set the alarm  
clock, send text messages, save important phone numbers, etc.  
The menus are arranged in a loop, which you enter and move (scroll) through  
with the u and d keys or by using shortcuts. Each menu contains a list  
of options. Some menus have sub-menus with additional options.  
Menu Graphics  
You enter the menus by pressing u or d. At the top of the display, there  
are icons symbolizing each menu. Besides these, there are symbols within the  
sub-menus indicating missed calls, help texts, voice labels etc.  
The table below illustrates and explains each menu icon and symbol.  
Symbol  
Name  
Description  
Phone Book menu  
Your personal phone book.  
Messages menu  
Handling of text and voice messages.  
Call Info menu  
Settings menu  
Call time and call cost information.  
Personal settings and profiles.  
Extras menu  
Games, alarm clock and other extras.  
Call Handling menu Handling of ongoing calls.  
My Shortcuts menu A selection of your most frequently used  
functions.  
Ongoing call  
indicator  
You have an ongoing call.  
Missed calls indicator Indicates a missed call in the Call List,  
in the missed calls list and in standby.  
Answered call  
indicator  
Indicates an answered call in the Call List.  
Dialed number  
indicator  
Indicates a dialed number in the Call List.  
Phone memory  
indicator  
Indicates that a phone book entry is  
saved in the phone memory and the SIM  
memory is full.  
Using the Menus  
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Symbol  
Name  
Description  
Group indicator  
Indicates that a phone book entry  
is a group.  
Unread SMS  
indicator  
Indicates that a text message has not  
been read.  
Unchecked Voice  
Mail  
Indicates that a voice message has not  
been checked.  
Phone book look up Indicates that you can enter the phone  
indicator  
book by pressing u.  
SIM card memory  
indicator  
Indicates that a phone book entry is  
saved in the SIM card memory.  
Voice label in phone Indicates that a voice label has been  
indicator  
recorded for an entry in the phone only.  
Indicates that voice dialing is set to Start  
on Open.  
Voice label in car  
indicator  
Indicates that a voice label has been  
recorded for an entry in the car  
handsfree kit.  
Voice label in phone Indicates that a voice label has been  
and in car indicator recorded for an entry in the phone and in  
the car handsfree kit.  
Preferred network  
indicator  
Indicates that a network is preferred and  
can be used.  
Forbidden network  
indicator  
Indicates that a network is forbidden and  
cannot be used.  
Home zone indicator Indicates that you are in your home zone.  
Does not appear on all networks.  
Help text indicator  
Lock indicator  
Indicates a help text.  
Indicates that the card lock or  
phone lock is on.  
22  
Using the Menus  
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Moving through the Menus  
There are two ways of moving through the menus:  
scrolling with u or d  
using shortcuts  
Scrolling by Using u or d  
Press...  
U
D
YES  
to...  
scroll left or up through menus or functions.  
scroll right or down through menus or functions.  
select a menu, sub-menu or setting.  
go back one level in the menu system, exit a setting or  
leave a setting unchanged.  
NO  
go back to standby mode by pressing and holding  
the key.  
delete an item from a list.  
C
Note! For information about how to enter letters, see “Entering Letters” on  
page 28.  
Tip! Once in the menu system, you can press and hold the u or d key or  
slide and hold the volume key until you reach the menu or sub-menu that you  
want instead of pressing the u or d key repeatedly.  
Using Shortcuts  
A quicker way to move through the menus is to use the shortcuts. You simply  
enter the number of the menu or sub-menu to which you want to go, but you  
first need to enter the menus by pressing u or d. To get back to standby,  
you press and hold NO as normal.  
Tip! A quicker way to enter the Find and Call function is to press and hold  
d. A quicker way to enter the first sub-menu in the My Shortcuts menu is  
to press and hold u.  
Note! Your phone may not have all the menu alternatives described in this  
manual since many of them are network- and subscription-dependent.  
Because of this, the shortcut numbers may vary between phones.  
How To Interpret the Instructions  
In the instructions in this manual we use the u and d keys to describe  
the functions and settings, since the shortcut numbers may vary between  
phones due to your subscription and network.  
The following instruction tells you how to set the key sound to ‘Tone’.  
Using the Menus  
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To set the key sound  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Key Sound, YES.  
2. Select Tone  
.
Interpret the instruction as follows:  
1. From the standby mode, use d or u to scroll to the Settings menu.  
2. Press YES to select the menu.  
Now you are in the Settings menu.  
The name of the menu that you have chosen is shown at the top of the  
display (Settings).  
3. Press YES to select the Sounds & Alerts sub-menu.  
(You do not need to scroll with the arrow keys since this is the first  
sub-menu in the main menu Settings).  
4. Use d or u to scroll to the Key Sound sub-menu.  
Press YES to select the sub-menu.  
5. Use d or u to scroll to Tone  
.
Press YES to select the Tone alternative.  
Now you have set the key sound to ‘Tone’.  
To go back to standby mode, press and hold the NO key.  
This is how to interpret the same instruction as above when using shortcuts:  
To set the key sound  
1. Press d or u to enter the menu system.  
2. Press 4 to select the Settings menu.  
3. Press 1 to select the Sounds & Alerts sub-menu.  
4. Press 5 to select the Key Sound sub-menu.  
5. Select Tone  
.
Display Text  
When you move through the menu system, the display changes. The following  
hints can help you:  
Black text within a frame at the top indicates the menu you have chosen.  
Inverted text on a black layer indicates your position in the menu system.  
If you press YES you enter this menu or select this setting.  
Gray text indicates a function that is temporarily unavailable, for example  
due to your subscription or due to a certain setting which is not on.  
Text marked with a check indicates the current setting or settings selected.  
Text marked with a filled button indicates the current setting selected.  
Note! Most sub-menus in the Call Handling menu are shown in gray text  
when no call is active. However, they are shown in black text during a call.  
24  
Using the Menus  
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My Shortcuts  
You can place your favorite settings in the menu My Shortcuts. In this way,  
you can quickly and easily reach the settings you use most.  
When you buy your phone, My Shortcuts contains a few settings which you  
can remove if you wish. You can also add a setting from another menu to  
My Shortcuts.  
To add a setting to My Shortcuts  
1. Scroll to My Shortcuts, YES, Customize, YES.  
2. Select a setting from the list by pressing *.  
3. Enter the position number you want for your setting in this menu.  
4. Press YES.  
If you want to add another setting, repeat steps 2 and 3.  
To remove a setting from My Shortcuts, repeat steps 1 and 2.  
5. Press YES to exit the list.  
Tip! A quicker way to enter the first sub-menu in the My Shortcuts menu is to  
press and hold u.  
Help texts  
To help you use the functions and settings of the menus, your phone includes  
pop-up help texts that explain the sub-menus.  
These help texts are set to On when you buy your phone, but you may turn  
them off at any time.  
To turn the help texts on or off  
1. Scroll to Settings, YES, Display, YES, Help Functions, YES, Menu Help, YES.  
2. Select On or Off  
.
Using the Menus  
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26  
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Your Personal  
Phone Book  
You can create a personal phone book by saving phone numbers and  
accompanying names (an entry). An easy way to make calls is by recalling the  
phone numbers or names saved in your phone book.  
Creating a Personal Phone Book  
Before you start creating your personal phone book, there are a few things you  
need to know. You need to learn about the memories, how to save the numbers  
with the international (+) sign and how to enter letters.  
Phone Book Memories  
You can save phone numbers and names in:  
the card memory on the SIM card  
the phone memory  
Your entries are first saved in the positions on your SIM card. The actual  
number of memory positions available depends on your SIM card.  
Saving your numbers in the card memory allows you to use the numbers  
saved on the SIM card even when you change phones, i.e. when you insert  
your SIM card into another phone.  
By saving your numbers in the phone memory, they are always available to  
you in your phone, even if you change SIM cards. The phone memory holds  
99 positions in which your entries are saved when all SIM positions are used.  
International Numbers  
If you intend to use your phone both at home and abroad, it is a good idea to  
save all phone numbers as international phone numbers, i.e. with the (+) sign,  
(which automatically replaces the international dialing prefix for the country  
you are calling from) followed by the country code, the area code and the  
phone number.  
Your Personal Phone Book  
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To enter an international phone number  
Press and hold 0 to enter the + sign.  
Exclude the leading zero in the area code.  
Entering Letters  
You can enter letters when you use the phone book and when you compose a  
short message (SMS). See “Sending and Receiving Text Messages (SMS)” on  
page 46.  
Press the appropriate key, 19, 0 or #, repeatedly until the character you want  
appears in the display.  
Press…  
to get…  
1
2
3
4
5
6
7
8
9
0
#
Space - ? ! ‚ . : ; " ’ < = > ( ) _ 1  
A B C Å Ä Æ à Ç 2 Γ  
D E F è É 3 ∆ Φ  
G H I ì 4  
J K L 5 Λ  
M N O Ñ Ö Ø ò 6  
P Q R S ß 7 Π Σ  
T U V Ü ù 8  
W X Y Z 9  
+ & @ / ¤ % $ £ ¥ § ¿ ¡ 0 Θ Ξ Ψ Ω  
# * ↵  
Example:  
To enter an ‘A’, press 2 once.  
To enter a ‘B’, quickly press 2 twice.  
To enter lower-case letters, enter the letter, for example an ‘A’,  
and then press *. An ‘a’ appears. Lower-case letters now appear  
until you press * again.  
To enter numbers, press and hold any number key.  
To delete letters and numbers, press the C key.  
You may also use the volume key as a shortcut to certain letters:  
To enter a ‘B’, slide the volume key upwards and press 2.  
To enter a ‘C’, slide the volume key downwards and press 2.  
Tip! You can choose another alphabet by pressing and holding #.  
28  
Your Personal Phone Book  
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Saving a Number Together with a Name  
Every phone number that you save gets a position number. You can save the  
phone numbers together with a name to make it easier for you to keep track of  
your phone numbers.  
To save a number together with a name  
1. Scroll to Phone Book, YES, Add New, YES.  
A list of numbers used but not saved appears.  
2. Select Add new object? or any of the numbers from the list by pressing YES.  
3. Enter a phone number that you wish to save (including the (+) sign and the  
country code) and press YES.  
4. Enter a name that you want to link with the phone number and press YES.  
5. You now have three options:  
To save the number in the suggested first empty position, press YES.  
To save the number in another position, press C to delete the position  
number, enter a new position number and press YES.  
To save the number in the phone memory, you need to know how many  
positions you have got on your SIM card. You can check this in  
Memory Status in the Phone Book menu. If, for example, you have  
200 positions on your SIM, you can enter position number 201 to save  
a number in the phone memory.  
If you have turned Voice Dialing on, you are asked if you want to add a voice  
label to your phone book entry. See “Voice Control” on page 76.  
Ask to Save  
If you wish to be asked to save any dialed or answered number that is not  
already saved in your phone book, you can turn on the Ask to Save option.  
To turn the Ask to Save function on or off  
1. Scroll to Settings, YES, Display, YES, Help Functions, YES, Ask to add, YES.  
2. Select On or Off  
.
Note! Your subscription must support the Calling Line Identification service.  
Calling a Number Saved In the Phone Book  
You can either call a number by using the name saved with it or you can call  
the number by using the position number that it was saved in.  
The order of searching for names and numbers depends on the sort order you  
have chosen, i.e. alphabetically or by position.  
Your Personal Phone Book  
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To choose a sort order  
1. Scroll to Phone Book, YES, Options, YES, Sort Order, YES.  
2. Select a sort order.  
To call a number saved in the phone book  
1. Scroll to Phone Book, YES, Find and Call, YES.  
2. Enter the position number or the name (or the first few letters of the name)  
linked with the number that you want to call.  
3. Press YES.  
If the name displayed is not the one you want, press u or d until you  
find the correct name and number.  
4. Press YES to make the call.  
Tip! A quicker way to enter the Find and Call function is to press  
and hold d.  
Shortcuts to Phone Book Entries  
When in standby, you can find an entry by:  
entering the position number followed by #.  
pressing and holding one of the keys 2-9 to find an entry beginning with a  
specific letter.  
For example, pressing and holding 2 takes you to the first entry beginning  
with the letter A (or closest following).  
Once you are in the list of phone book entries you can use u or d to  
scroll through the positions, or enter a position number or a letter to go to a  
certain entry.  
Speed Dialing  
You can call the phone numbers that you have saved in positions 1–9 in the  
memory by entering the position number and then pressing YES.  
Example:  
1. Enter the number 3.  
2. Press YES to make the call.  
Keeping the Phone Book Up to Date  
You may need to change the names and numbers in the phone book from time  
to time. You may also want to change the position number of an entry.  
Editing a Phone Number In the Phone Book  
You need to find the phone book entry that you wish to edit. You can use  
either the stored position or the name. See “Calling a Number Saved In the  
Phone Book” on page 29.  
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Your Personal Phone Book  
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To edit an entry  
1. Scroll to Phone Book, YES, Find and Edit, YES.  
2. Enter the position number or the name of the entry that you wish to edit.  
Press YES.  
If the name displayed is not the one you want, press u or d until you  
find the correct name and number.  
3. Press YES to select the entry.  
4. Select Edit  
.
5. Edit the number and press YES.  
Use the u or d keys to move the cursor. Use the C key to delete.  
6. Edit the name and press YES.  
7. Edit the position number and press YES.  
Overwrite Protection  
If you try to save a phone number in a position which already contains a  
phone number, the message Replace? appears together with the name saved in  
that position. You now have two options:  
To save the number in the selected position  
Press YES to replace the number with the new one.  
To save the number in a different position  
1. Press NO.  
2. Enter the new position number.  
3. Press YES to save the number in the new position.  
When the Card Memory Is Full  
When all SIM card positions are full, an icon appears next to the position  
number, see margin. From now on your entries are stored in the  
phone memory.  
If all positions, including the phone memory are full, you have to delete an old  
number by entering a position that is already used and press YES.  
To delete an entry from the memory  
1. Scroll to Phone Book, YES, Find and Edit, YES.  
2. Enter the position number or the name of the number that you want to  
delete and press YES. (This depends on the sort order, i.e. alphabetically  
or by position.)  
3. Press YES.  
4. Select Delete  
.
5. Press YES to confirm your choice.  
Your Personal Phone Book  
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To delete all entries from the phone memory  
1. Scroll to Phone Book, YES, Delete all, YES.  
2. The question Delete all in phone memory? appears.  
Press YES.  
Delete all in  
phone memory?  
3. Enter the phone lock code (0000 or another one that you have chosen  
yourself).  
All entries in the phone memory are deleted.  
Telephone Banking Services  
If you use telephone banking services, you can save the phone number of your  
banking service together with your personal codes, or you can save your codes  
only. You need to add a pause (p) between the phone number and the codes.  
You insert a pause by pressing and holding the * key. Usually, a # is required  
after each code. Sometimes a pause is required, too. Talk to your bank if you  
are in doubt about how to use # and pause (p).  
Note! It may be a risk to save your codes in the phone in case it is stolen.  
To save a phone number with codes  
1. Scroll to Phone Book, YES, Add New, YES, Add new object?, YES.  
2. After entering the phone number, press and hold the * key until the pause  
character appears in the display.  
p
3. Enter the code and #. If required, enter a pause, the next code and so on.  
4. Enter the name that you want to link with the phone number and code and  
press YES.  
5. Press YES to save.  
If you want to save the number in a different position than the one  
suggested, see “Saving a Number Together with a Name” on page 29.  
To make a call with tone signal codes, proceed as described in “Calling a  
Number Saved In the Phone Book” on page 29. When you make the call, the  
phone dials the number, waits until the call is answered and then sends the  
code. If you insert another pause and another code, it pauses again, sends the  
next code and so on.  
To save codes only  
1. Scroll to Phone Book, YES, Add New, YES, Add new object?, YES.  
2. Enter the code followed by a # and if required, a pause, another code and  
so on.  
3. Press YES.  
4. Enter a name that you want to link with your codes and press YES.  
5. Press YES to save.  
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Your Personal Phone Book  
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During a call, you can retrieve these codes from the phone book and send them.  
To send the codes during a call  
1. Scroll to Phone Book, YES, Find and Send, YES.  
2. Enter the name (or first few letters) or position number of your codes and  
press YES.  
3. Press YES to send the codes.  
Groups  
The T28z allows you to create groups of phone book entries.  
In this way you can send a text message to several recipients at the same time.  
See “Sending and Receiving Text Messages (SMS)” on page 46.  
To create a new group  
1. Scroll to Phone Book, YES, Groups, YES, Add new object?, YES.  
2. Enter a name for the group and press YES.  
3. Scroll to Add new object?, YES.  
4. Select an entry in your phone book.  
5. To add the next member, press YES at Add new object?  
.
To add a new member to an existing group  
1. Scroll to Phone Book, YES, Groups, YES.  
2. Select the group that you want to edit.  
3. Scroll to Edit, YES, Add new object?, YES.  
4. Select an entry in your phone book.  
To delete a member from a group  
1. Scroll to Phone Book, YES, Groups, YES.  
2. Select the group that you want to edit.  
3. Select Edit  
.
4. Scroll to the member that you want to delete and press C.  
5. Press YES to confirm your choice.  
To delete a group  
1. Scroll to Phone Book, YES, Groups, YES.  
2. Select the group that you want to delete.  
3. Select Delete  
.
4. Press YES to confirm your choice.  
E-mail addresses  
You can save e-mail addresses to be used when you want to send a text  
message as an e-mail. See “Sending and Receiving Text Messages (SMS)” on  
page 46. You can save 10 e-mail addresses, each consisting of 60 characters.  
Your Personal Phone Book  
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To save an e-mail address  
1. Scroll to Phone Book, YES, Email Addresses, YES, Add new object?, YES.  
2. Enter an e-mail address and press YES.  
3. Enter a name and press YES.  
Tip! The @ sign is accessed by pressing the 0 key three times.  
To edit an e-mail address  
1. Scroll to Phone Book, YES, Email Addresses, YES.  
2. Select the entry that you want to edit.  
3. Select Edit  
.
4. Edit the e-mail address and press YES.  
5. Edit the name and press YES.  
To delete an e-mail address  
1. Scroll to Phone Book, YES, Email Addresses, YES.  
2. Select the entry that you want to delete.  
3. Select Delete  
.
4. Press YES to confirm your choice.  
Checking the Status of the Memories  
The Memory Status function in your phone book lets you check how many  
memory positions you have left in your memories.  
To check the status of your different phone book memories  
1. Scroll to Phone Book, YES, Memory Status, YES.  
2. Use u or d to scroll through the list.  
34  
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Using the Call List  
The Call List is a phone number log that saves information (time, date, phone  
number and name) about the last 30 incoming and outgoing calls. Once your  
list exceeds 30 calls, the oldest one is deleted.  
What Calls Are Saved?  
The numbers that you have dialed are always saved. If your subscription  
includes the Calling Line Identification (CLI) service and the caller’s network  
sends the number, you will also find the numbers (together with a name if  
saved in your phone book) of answered and missed calls in the Call List.  
If the incoming call is a restricted number, the display shows Private  
.
If the incoming call is a number without any CLI service, Unknown is shown.  
You can call any of the numbers in the Call List.  
The Call List saves:  
Dialed numbers  
Answered calls  
Missed calls  
All the calls are saved together in chronological order. The last call you have  
made is saved in the first position. If the same number is called more than  
once, the latest call replaces earlier ones. If you check a call within 24 hours,  
the time of the call is displayed. Otherwise, the time is replaced by the date.  
Note! If you change SIM cards or turn the Call List off, the list is cleared.  
Called numbers may remain in the SIM card memory though.  
To call a number from the Call List  
1. Scroll to Call Info, YES, Call List, YES.  
2. Scroll to the number that you want to call and press YES.  
Tip! Press YES when the phone is in standby mode to go directly to the  
Call List.  
Using the Call List  
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To delete a number from the Call List  
1. Scroll to Call Info, YES, Call List, YES.  
2. Scroll to the number you want to delete and press C.  
The question Delete? appears in the display.  
3. Press YES to delete the number.  
To clear the Call List  
1. Scroll to Call Info, YES, Clear Call List, YES.  
The question Call List Clear? appears in the display.  
2. Press YES to clear the Call List.  
To turn the Call List on or off  
1. Scroll to Call Info, YES, Options, YES, Set Call List, YES.  
2. Select On or Off  
.
If you select Off the question Call List Clear? appears in the display.  
3. Press YES to clear the Call List.  
Missed Calls  
If you have missed a call, the message Missed Calls: 1 appears in standby mode,  
Missed calls: 1  
where the number indicates the number of missed calls.  
1
1. Press YES to display the missed calls.  
2. If you wish to call a number from the Missed Calls List, press YES at the  
number you want to call.  
Note! You can also see the Missed Calls List in the Call Info menu.  
Missed calls are also saved in the Call List.  
To be able to see if you have missed a call, the Call List must be on.  
Showing And Hiding Your Number  
Some operators offer subscriptions where your phone number is normally  
hidden. You can choose to show or hide your number for a particular call,  
if Calling Line Identification Restriction service (CLIR) is supported by your  
subscription.  
To hide your phone number for a particular call  
1. Enter the phone number you wish to call.  
2. Scroll to Call Handling, YES, Disable Caller ID, YES.  
3. Press YES to make the call.  
To show your phone number for a particular call  
1. Enter the phone number you wish to call.  
2. Scroll to Call Handling, YES, Enable Caller ID, YES.  
3. Press YES to make the call.  
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Your Voice Mail Service  
Note! This service depends on your subscription and operator.  
The answering service of your network allows callers to leave a voice  
message when you cannot answer your calls. Depending on your network  
operator, you will be informed that you have received a voice message in  
different ways.  
Some operators inform you by sending a specific Voice Mail indication.  
If this is the case, the voice mail icon appears in the display.  
Most operators, however, inform you by sending a text message, (i.e. an  
SMS), for example asking you to call your Voice Mail Service. For more  
information about receiving and reading text messages, see “Receiving a  
Message” on page 50.  
Note! For more information about your Voice Mail Service, please refer to the  
information provided by your network operator.  
Communicating With Your Voice Mail Service  
If you want your phone to easily interact with your Voice Mail Service, you  
can store the number to your Voice Mail Service. You will get the number in  
the information provided by your network operator.  
To store your Voice Mail number  
1. Scroll to Messages, YES, Options, YES, Voice Mail No., YES.  
2. Enter your Voice Mail number and press YES.  
Note! The number to your Voice Mail Service may be different if you are  
calling from a network that is not your home network.  
Calling your Voice Mail  
When you receive a voice mail, an alert signal sounds and the message  
New voice mail appears in the display (only if you receive the specific voice mail  
indication). If you want to check your voice mail now, press YES to call your  
Voice Mail Service.  
If you press NO, you can call your Voice Mail Service at a later time to listen  
to your recorded messages.  
Your Voice Mail Service  
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To call your Voice Mail Service  
Scroll to Messages, YES, Call Voice Mail, YES.  
Tip! You can also call your Voice Mail Service by pressing and holding 1  
from standby.  
Changing Number and Signal  
To change your Voice Mail number  
1. Scroll to Messages, YES, Options, YES, Voice Mail No., YES.  
2. Press and hold C to delete the existing number.  
3. Enter your new Voice Mail number and press YES.  
To change the message alert signal  
1. Scroll to Messages, YES, Options, YES, Message Alert, YES.  
2. Select the signal you want.  
Tip! If you subscribe to the Two Line Service, you may have different Voice  
Mail numbers for your two lines. You may also set different options for the two  
lines. For example, you can set all incoming calls on Line 1 to be forwarded to  
your Voice Mail and let all incoming calls on Line 2 be connected.  
Further information about your Voice Mail Service can be found in the  
operating instructions supplied by your network operator.  
38  
Your Voice Mail Service  
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Personalizing Your Phone  
Silent  
You can choose to set your phone completely silent so that all signals except  
the alarm and timer signals are turned off.  
To set the phone silent  
1. From standby, press and hold C.  
2. Silent on? appears. Press YES.  
An icon appears in standby.  
To cancel, repeat step 1 and press YES at Silent off?  
.
Ring Signal Volume  
You can set the volume in six steps. The first step means that two clicks  
are heard when you receive a call. You can also turn the ring signal off (0).  
An icon then appears in standby.  
To set the ring signal volume  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Volume, YES.  
The level of the ring volume appears in the display.  
2. Use u to increase the volume, d to decrease it.  
The phone rings once with the actual setting as you increase the volume.  
3. Press YES to save the setting.  
Tip! Use the volume key on the side of the phone to change the volume of the  
ring signal silently.  
Increasing Ring  
You can choose a ring signal that rises in steps from the softest volume to the  
loudest, Increasing Ring.  
To set the ring signal to Increasing Ring  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Increasing ring, YES.  
2. Select On  
.
The Increasing ring must be Off for the ring signal volume to apply.  
Note! If the phone is set to silent, the increasing ring signal is not heard.  
Personalizing Your Phone  
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Ring Signal Type  
You can choose a ring signal from a list of different sounds and melodies.  
You can also compose up to four melodies of your own by entering notes with  
the keypad. See “Composing Ring Signals” on page 41.  
To choose one of the ring signal types  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES,  
Speech Calls, YES.  
2. Select the ring signal type that you want.  
Tip! If you do not wish to disturb other people, use the volume key on the side  
of the phone to scroll silently.  
Different Ring Signals for Line 1 and Line 2  
If you subscribe to the Two Line Service, you can set different ring signals for  
the two lines. L1 and L2 are displayed instead of Speech  
.
Different Ring Signals for Voice, Data and Fax Calls  
Provided your SIM subscription supports Fax and Data calls, you can set  
different ring signals for voice, fax and data calls respectively.  
Specific Ring Signals for Personal Calls  
If your subscription includes the Calling Line Identification (CLI) service,  
you can assign a personal ring signal to up to ten callers. You can, for  
example, have one ring signal for your friend and another one for your  
colleague.  
If the last seven digits of a caller’s number correspond to a number you have  
specified, then that caller’s ring signal is used.  
You can include question marks (?) in a phone number. For example,  
012345??? means that calls from phone numbers between 012345000 and  
012345999 will have the same personal ring signal. You get a question mark  
by pressing and holding #.  
To specify a callers number and the accompanying ring signal  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Personal rings  
,
YES, Add new object?, YES  
.
2. Enter the caller’s number and press YES.  
You can also recall it from the Phone Book by pressing u.  
3. Select the ring signal type you want.  
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To delete a callers number  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES,  
Personal rings, YES.  
2. Scroll to the number you wish to delete and press YES.  
3. Select Delete  
.
Composing Ring Signals  
You can compose four different ring signals.  
To compose a ring signal  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES,  
Custom Rings, YES.  
2. Select My Ring 1  
,
My Ring 2 My Ring 3 or My Ring 4.  
,
3. Press C to clear the display.  
4. Use the keypad to enter notes.  
The keypad now works as a keyboard (see figure in margin above):  
Press and hold a key to enter a long note.  
Press 0 to raise the note one octave.  
B
Press # once to raise the note one half-tone.  
Press # twice to lower the note one semitone.  
5. To listen to your melody, press YES.  
6. Press YES again to save it or press NO to continue editing.  
Vibrate Mode  
You can choose to be notified of an incoming call by the buzzing of the  
Vibrate Mode. You can set the phone’s Vibrate Mode to one of the following:  
On (all the time)  
On if silent (on when the ring volume is turned off or when you have set  
the phone to silent)  
Off (all the time)  
Note! When your phone is placed in a desktop charger or a handsfree car kit,  
the Vibrate Mode is turned off automatically.  
To set the Vibrate Mode  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Vibrate Mode, YES.  
2. Select the setting you want.  
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Message Signal  
You can choose whether to hear clicks, tones or nothing (silent) when you  
receive a voice or text message (SMS).  
To set the message signal  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES,  
Message Alert, YES.  
2. Select the signal you want.  
You can also find the Message Alert in Options in the Messages menu.  
Alarm Signal  
To change the alarm signal for the alarm clock  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES,  
Alarm Signal, YES.  
2. Select the signal you want.  
Key Sound  
You can choose whether to hear clicks, tones or nothing (silent) when you  
press the keys.  
To set the key sound  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Key Sound, YES.  
2. Select the key sound you want.  
Minute Minder  
If you turn on the minute minder, you hear a beep once every minute during  
a call.  
To turn the minute minder on or off  
1. Scroll to Settings, YES, Sounds & Alerts, YES, Minute Minder, YES.  
2. Select On or Off  
.
You can also find the minute minder in Options in the Call Info menu.  
Scratchpad  
If you make a note of a number during a call, you use the display as a notepad,  
see “The Notepad” on page 18. The person you are talking to will hear the  
tone signals as you press the keys. If you wish to, you may turn the tone  
signals off.  
Note! You can only turn the tones on or off during a call.  
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To turn the tone signals off during a call  
1. Scroll to Call Handling, YES.  
2. Select Scratchpad  
.
To turn the tone signals on during a call  
1. Scroll to Call Handling, YES.  
2. Select DTMF Mode  
.
Display Light  
You can set the display light to automatic, off or on. In automatic mode, the  
display light is turned off automatically a few seconds after you have pressed  
the last key. It comes on again when you press a key, open the flip, or when  
you receive a call or message.  
To set the display light  
1. Scroll to Settings, YES, Display, YES, Display Light, YES.  
2. Select the display light setting you want.  
Display Language  
Most modern SIM cards automatically set the display language to the  
language of the country where you bought your SIM card, Automatic. If this  
is not the case, the preset language is English (US).  
To change the display language  
1. Scroll to Settings, YES, Language, YES.  
2. Select the language you want.  
Tip! You can always choose English (US) by pressing u, 0000, d in  
standby.  
You can always choose Automatic by pressing u, 8888, d in standby.  
Greeting Text  
When you turn on your phone, ‘Ericsson’ appears in the display. Instead of  
this, you can write your own greeting.  
Note! Some operators may have their own greeting.  
To write a new greeting  
1. Scroll to Settings, YES, Display, YES, User Greeting, YES.  
2. Select Custom  
.
3. Write your new greeting, using the number keys. For information on how  
to enter letters, see “Entering Letters” on page 28.  
You may also edit your greeting.  
4. Press YES to confirm your setting.  
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To set the standard greeting  
1. Scroll to Settings, YES, Display, YES, User Greeting, YES.  
2. Select Standard  
.
To turn the greeting off  
1. Scroll to Settings, YES, Display, YES, User Greeting, YES.  
2. Select Off  
.
Phone Number Display  
My Numbers allows you to check your phone number(s). If your phone  
number cannot be retrieved from your SIM card, you can enter it yourself.  
To enter your phone number  
1. Scroll to Settings, YES, Display, YES, My Numbers, YES, Speech, YES.  
2. Enter the number and then press YES.  
Tip! You can also enter your fax and/or data number and your different  
numbers for Line 1 and Line 2, if these are supported by your subscription.  
Time  
The time is always displayed when the phone is in standby mode.  
To set the time format  
1. Scroll to Settings, YES, Time and Date, YES, Time Format, YES.  
2. Select the 24-hour or 12-hour (am/pm) clock.  
To set the clock  
1. Scroll to Settings, YES, Time and Date, YES, Set Clock, YES.  
2. Enter the time in hours and minutes, and press YES.  
Move from number to number by pressing u or d.  
If you select the 12-hour clock, you can alternate between am and pm  
by pressing #.  
Automatic Time Zone  
With the Automatic Time Zone function, you will be asked whether to update  
the clock when you enter a new time zone. You can choose to turn the function  
off, if you like.  
To turn the Automatic Time Zone off  
1. Scroll to Settings, YES, Time and Date, YES, Auto Time Zone, YES.  
2. Select Off  
.
Note! This service depends on the network.  
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Date  
When the phone is in standby mode, you can slide the volume key upwards or  
downwards to see today’s date in the Status menu.  
To set the date format  
1. Scroll to Settings, YES, Time and Date, YES, Date Format, YES.  
2. Select the date format you want.  
To set the date  
1. Scroll to Settings, YES, Time and Date, YES, Set Date, YES.  
2. Enter the year (two digits), month and day and then press YES.  
If you have chosen another date format you must enter the date differently.  
Master Reset  
You can reset the phone’s settings to the way they were when you bought  
your phone.  
To reset the phone  
1. Scroll to Settings, YES, Master Reset, YES.  
2. Enter the phone lock code (0000) and press YES.  
The phone lock code may be another one, in case you have changed it.  
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Sending and Receiving  
Text Messages (SMS)  
The Short Message Service (SMS) allows you to send and receive text  
messages consisting of up to 160 characters.  
A useful feature in your T28z is that you can send text messages to a group  
which you have defined in your phone book. See “Groups” on page 33.  
Instead of calling or sending a text message to the members of that group one  
at a time, you can simply send a single group SMS.  
If your SIM card does not contain the phone number to your network service  
center, you must specify the number yourself. Otherwise you cannot reply to  
received messages or send your own messages. See “Enable the Phone to  
Send SMS” below.  
Note! The Short Message Service may not be available on all networks. Some  
network operators may only allow SMS to be sent within their own network.  
Enable the Phone to Send SMS  
If you want to send or reply to a message, you need to make sure that your  
network operator’s Service center number is set. Most modern SIM cards  
already contain this information at the time of purchase. You can obtain the  
service center number from your network operator.  
To activate a service center number found in the list  
1. Scroll to Messages, YES, Options, YES, Service Centers, YES.  
2. Scroll to the number you want and press YES.  
3. Select Activate  
.
If no number is found in the list, you have to set the number yourself.  
To enter the phone number to your service center  
1. Scroll to Messages, YES, Options, YES, Service Centers, YES, Add new center?  
,
YES.  
2. Enter the number, including the international (+) sign and country code  
and press YES.  
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Composing a Text Message  
For more information on how to enter text and the letters,  
see “Entering Letters” on page 28.  
Example:  
To enter an ‘A’, press 2 once.  
To enter a ‘B’, quickly press 2 twice.  
To enter lower-case letters, enter the letter, for example an ‘A’,  
and then press *. An ‘a’ appears. Lower-case letters now appear  
until you press * again.  
To enter numbers, press and hold any number key.  
To delete letters and numbers, press the C key.  
You may also use the volume key as a shortcut to certain letters:  
To enter a ‘B’, slide the volume key upwards and press 2.  
To enter a ‘C’, slide the volume key downwards and press 2.  
Tip! You can choose another alphabet by pressing and holding #.  
Sending a New Text Message  
1. Scroll to Messages, YES, Send new, YES.  
2. Enter your message and press YES.  
3. Enter the recipient’s phone number or recall it from the phone book by  
pressing u.  
4. Press YES to send the message.  
5. Sending message appears in the display followed by Message has been sent  
.
Note! If you have turned on any of the Ask for optionsoptions (Message Type,  
Validity Period, Reply Request), you need to make these choices before entering  
the phone number. See “Customizing your Text Messages” on page 48.  
Saving the Message for Later Use  
If you do not want to send the message now, you can save it in the phone  
memory and send it later:  
Press NO when you are asked to enter a phone number. The message can  
now be recalled from the Unsnt items list in the Messages menu.  
To send the message later  
1. Scroll to Messages, YES, Unsnt items, YES  
2. Select the message you want to send.  
The message appears in the display.  
3. Press YES.  
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4. Select Send  
.
If you wish, you may now edit your message.  
5. Press YES and proceed from step 3 as described in “Sending a New Text  
Message” above.  
Note! The same procedure is used with all types of messages, for example  
e-mail, fax messages etc. Check with your network operator to find out which  
message types you can use.  
Sending Text Messages to a Group  
With your T28z you can send text messages to a pre-defined group. You need  
to specify a group and save it in your phone book before you can send text  
messages to a group. For more information on how to create groups, see  
“Groups” on page 33.  
To send a text message to a group  
1. Scroll to Messages, YES, Send new, YES.  
2. Enter your message and press YES.  
3. Press u to enter the Phone Book menu.  
4. Scroll to Groups and press YES.  
5. Select the group you want and press YES to send the message.  
Note! When you send text messages to a group, you will be charged for each  
member included in that group.  
Customizing your Text Messages  
Before you send your message, you can set the type of message, the validity  
period and if you want the recipient of your message to reply to your message.  
Message Type  
Your phone can send different types of messages. Your network operator’s  
service center may offer the facility of converting a text message into a format  
(e-mail, fax, etc.) that suits the equipment that is going to receive the message.  
Please contact your network operator to find out which message types you can  
use and how.  
You can set a standard message type that you want to use or you can turn on a  
Set on Send option, which means that you are asked to select which message  
type you want to send, before sending it.  
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To set a standard message type  
1. Scroll to Messages, YES, Options, YES, Message Type, YES, Set Default, YES.  
2. Select the message type you want.  
The selected message type is now standard until you change it.  
To turn Set on Send on or off  
1. Scroll to Messages, YES, Options, YES, Message Type, YES, Ask for options  
,
YES.  
2. Select On or Off  
.
Validity Period  
If your message cannot be delivered because the recipient has turned off the  
phone, your service center can save the message to send it later. If the service  
center has not been able to reach the recipient within a certain time, the  
message will be deleted.  
You can set a validity period as your standard or you can turn on a Ask for  
options option, which means that you are asked to set the validity period  
before sending the message.  
To set a validity period as your standard  
1. Scroll to Messages, YES, Options, YES, Validity Period, YES, Set Default, YES.  
2. Select the validity period you want.  
The selected validity period is now your standard until you change it.  
To turn the Set on Send function on or off  
1. Scroll to Messages, YES, Options YES, Validity Period, YES, Ask for options  
,
YES.  
2. Select On or Off  
.
Reply to Messages  
If you want the recipient of your message to reply, you can turn on the  
Request Reply option. When this function is on, you are asked to choose if  
you want the recipient to reply or not before your message is sent. If you want  
the recipient to reply, select On and press YES.  
To turn the Request Reply function on or off  
1. Scroll to Messages, YES, Options, YES, Reply Request, YES.  
2. Select On or Off  
.
Note! Not all network operators support these functions.  
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Templates  
If you have one or more standard messages that you use often, you can save  
these as Templates to be reused whenever you want. You can save up to  
5 templates which can consist of 30 characters each. Your templates are saved  
in the phone memory.  
To save a template  
1. Scroll to Messages, YES, Templates, YES, Add new object?, YES.  
2. Enter the message and press YES.  
For more information on how to enter text, See “Composing a Text  
Message” on page 47.  
3. If you want to send the message now, press YES when Send message now?  
appears in the display, and proceed as described in “Sending a New Text  
Message” on page 47. The message is saved in the list of templates.  
4. If you do not want to send the message now, press NO. The message is  
saved as a template for later use.  
To send a template  
1. Scroll to Messages, YES, Templates, YES.  
2. Select the template you want to send.  
You may edit the message before sending it. See “Sending a New Text  
Message” on page 47.  
3. When you have completed the message, press YES.  
4. Enter the recipient’s phone number.  
5. Press YES to send the template.  
To delete a template  
1. Scroll to Messages, YES, Templates, YES.  
2. Select the message you want to delete and then press C.  
The message Delete? appears in the display.  
3. Press YES to delete the message.  
Receiving a Message  
When you receive a message, you hear a signal, the indicator light on the top  
of the phone rapidly flashes green and the message New message Read now?  
appears in the display.  
New message  
Read now?  
Note! All networks do not send an audible signal.  
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To read the message now  
1. Press YES when you see the question New message Read now?  
The display shows when the message was received and from what number  
it was sent, if your network supports the Calling Line Identification service  
(CLI). If you have saved the number together with a name in the phone  
book, the name is shown instead.  
.
2. Scroll through the message using the arrow keys. d takes you forwards  
and u takes you backwards through the message. An arrow at the  
bottom right corner of the display indicates that there is more text in  
the message.  
3. At the end of the message, when the arrow in the display disappears,  
press YES. A new menu with different options appears:  
Delete  
Reply  
Forward  
Save  
Call?  
Read next  
The options are described on the following pages.  
Note! If the sender of the message wants you to reply, the message  
Reply requested Reply? appears in the display when you press YES, if this  
function is supported by your network operator. If you do not want to reply,  
press NO.  
To read the message later  
Press NO when you see the question New message Read now?.  
The message is now saved in the phone memory and an envelope icon  
appears at the top of the display. The envelope icon disappears as soon as  
you have read the message. If you want to read the message later you can  
retrieve it from the Inbox menu (see below).  
Calling a Phone Number Found in a Message  
1. Press YES when the number is highlighted.  
2. Select Call 0990237237  
.
Calling the Sender of the Message  
1. When you have read the message, press YES.  
2. Select Call in the option list.  
If you have saved the number together with a name in the phone book,  
the name of the person who sent the message appears together with Call  
.
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Replying to a Message  
1. When you have read the message, press YES.  
2. Select Reply in the option list.  
3. Select what message you want to send as a reply (send a new message or  
include this message when replying).  
4. Enter your message and press YES to send the message.  
Note! If the sender of the message wants you to reply, the message  
Reply requested Reply? appears in the display, if this function is supported by  
your network operator, when you press YES at the end of the message. Press  
YES again to reply. If you do not want to reply, press NO.  
Forwarding a Message  
1. When you have read the message, press YES.  
2. Select Forward in the option list.  
You may edit your message before sending it.  
3. When you have completed your message, press YES.  
4. Enter the recipient’s phone number.  
5. Press YES to send the message.  
Deleting a Message  
1. When you have read the message, press YES.  
2. Select Delete in the option list.  
Tip! You can also delete a message by pressing C while reading it.  
The message Delete? appears in the display. Press YES to delete the message.  
You can delete a message from the list of messages in the Inbox menu without  
having to open it.  
To delete a message from the list in the Inbox menu  
1. Scroll to Messages, YES, Inbox, YES.  
2. Select the message you want to delete and press C.  
The message Delete? appears in the display.  
3. Press YES to delete the message.  
Saving Incoming Messages  
If you do not want to read an incoming message at once, it is automatically  
saved in the phone memory. This allows you to read it later. If there are any  
unread messages in this memory, the envelope icon appears at the top of the  
standby display.  
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The phone memory can hold up to 15 messages. When all memory  
positions are full, the oldest read message is overwritten when a new message  
is received.  
If the phone memory becomes full of unread messages, new messages are  
automatically saved on the SIM card.  
Messages remain in the phone memory until you delete them, until you insert  
a different SIM card or until the phone needs the memory space to save new  
messages.  
The SIM Card Memory  
You can save important messages on your SIM card. Messages that are saved  
on the SIM card remain there until you delete them, i.e. they will not be  
overwritten if you receive any new messages. The maximum number of  
messages that you can save depends on your SIM card.  
To save a received message in the SIM card memory  
1. When you have read the message, press YES.  
2. Select Save in the option list.  
The message automatically moves from the phone memory to the SIM  
card memory. The display shows the position of the message and the  
number of saved messages, for example the third message of fifteen that  
can be saved on the SIM card.  
Saved on card  
3 (15)  
Note! If you save your messages on the SIM card, you can reach them if you  
should use your SIM card with another phone.  
Reading a saved Message  
1. Scroll to Messages, YES, Inbox, YES.  
means an unread message.  
means that the message is saved on the SIM card.  
2. Select the message you want to read.  
3. Read the message as described in “Receiving a Message” on page 50.  
4. If you want to read the next message, press YES at the end of the message.  
5. Select Read next in the option list.  
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Area Information  
The ordinary Short Message Service is a personal service that carries your  
private messages. The Area Information is another type of text message which  
is sent to all subscribers in a certain network area.  
The information may be a local road report or a phone number to a local taxi.  
Note! This feature may not be available on all networks.  
To turn Area Information on or off  
1. Scroll to Messages, YES, Options, YES, Area Info, YES, Reception, YES.  
2. Select On or Off  
.
Area Information Message Types  
Each type of Area Information message is identified by a three-digit code.  
The list below shows examples of the Area information codes that exist today.  
Code:  
000  
010  
020  
022  
024  
030  
032  
034  
040  
050  
052  
054  
056  
057  
058  
059  
AI Message Type:  
Index  
Newsflashes  
Hospitals  
Doctors  
Pharmacies  
Long-distance road reports  
Local road reports  
Taxis  
Weather  
District BSID  
Network information  
Operator services  
Directory inquiries (national)  
Directory inquiries (international)  
Customer care (national)  
Customer care (international)  
Note! These codes are operator dependent. For information about the area  
information services that you can use, please refer to the information supplied  
by your network operator.  
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Area Information Message List  
You can decide which types of area information messages you wish to receive.  
The number of Area Info codes that can be saved depends on your SIM card.  
To insert an Area Information code  
1. Scroll to Messages, YES, Options, YES, Area Info, YES, Edit list, YES, Add new  
object?, YES.  
2. Enter the new code and press YES.  
To delete the code  
1. Scroll to Messages, YES, Options, YES, Area Info, YES, Edit list, YES.  
2. Select the code you want to delete and press C.  
The message Delete? appears in the display.  
3. Press YES to delete the code.  
Receiving an Area Message  
When you receive an Area Information message, the message automatically  
appears in the display. You read the message in the same way as you read an  
ordinary text message, see “Receiving a Message” on page 50. When you  
have read the message, press YES. The message is deleted.  
BSID  
The BSID channel (see “Area Information Message List” on page 55) is used by  
network operators for sending messages to their subscribers within a certain  
network area. For example, the operator may inform you that you are within  
your home network area and that you can now make calls at a lower rate.  
Note! This feature may not be supported by your network operator.  
To turn BSID on or off  
1. Scroll to Messages, YES, Options, YES, BSID, YES,  
2. Select On or Off  
.
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Forwarding Incoming  
Calls  
If you want to make certain that your incoming calls are correctly handled  
when you are unable to answer them, you can use the Forward service to  
forward them to another phone number.  
Note! The Forward Calls service may not be available on all networks.  
The Forward service lets you forward your voice, fax and data calls  
respectively – provided your subscription supports fax and data calls.  
For voice calls, you may choose between the following forward alternatives:  
forward all voice calls, All speech calls  
forward calls if you are already on the phone, When Busy  
forward calls that you do not answer within a specified time limit  
(operator dependent), No Reply  
forward calls if your phone is turned off or if you are unreachable,  
Not Reachable  
Note! These alternatives are only valid for voice calls.  
If you subscribe to the Two Line Service, you may set different Forward Calls  
for your two voice lines, i.e. Line 1 and Line 2. You will then have an  
additional forward alternative, i.e. All Line 2 Calls.  
Tip! If you place your T28z in a specific Ericsson Desktop Charger, your calls  
may be forwarded automatically. See “Desktop Charger” on page 91.  
When you are making a phone call and the phone call is forwarded to another  
number, this is indicated in your display, if supported by your subscription.  
Similarly, when receiving an incoming phone call which has been forwarded  
from another number, this is indicated in your display, if supported by your  
subscription.  
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Activating Forward Calls  
To forward a call  
1. Scroll to Settings, YES, Call Options, YES, Forward, YES.  
2. Scroll to the forward alternative you want to turn on (All speech calls  
Busy No Reply Not Reachable Fax Calls or Data calls) and press YES.  
3. Select Activate  
,
When  
,
,
,
.
4. A phone number recently used for the forward function or a number  
recently present in the display will be suggested as a forward number.  
Enter the phone number, including the area code, to which you want your  
calls to be forwarded and then press YES. If you need to delete numbers,  
press C.  
Tip! If the phone number is stored in the phone book, you do not need to enter  
it. Press u and then recall the number.  
When you turn on the All speech calls forward option, an icon is shown in  
standby.  
Note! When the Restricted Calls function is on, some Forward options cannot be  
activated. See “Security for Your Phone and Subscription” on page 58.  
Cancelling Forward Calls  
To cancel a certain Forward Calls  
1. Scroll to Settings, YES, Call Options, YES, Forward, YES.  
2. Scroll to the forward alternative you want to cancel and press YES.  
3. Select Cancel  
.
The message Please wait appears, followed by a message which informs you  
that the Forward Calls has been cancelled.  
Checking the Forward Status  
To check the status of a certain Forward Calls  
1. Scroll to Settings, YES, Call Options, YES, Forward, YES.  
2. Scroll to the forward alternative you want to check and press YES.  
3. Select Get status  
.
The message Please wait appears, followed by a message which informs you  
whether the Forward Calls is on or not.  
To check the status of all Forward Calls  
Scroll to Settings, YES, Call Options, YES, Forward, YES, Check All, YES.  
Forwarding Incoming Calls  
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Security for Your Phone  
and Subscription  
There are several ways to protect your phone and subscription from  
unauthorized use. Anything from a SIM card lock to full phone number control.  
The SIM Card Lock  
The SIM card lock only protects your subscription and not your phone itself  
from unauthorized use. If you change SIM cards, the phone still works with  
the new SIM card.  
Most SIM cards are locked at the time of purchase. If the SIM card lock is on,  
you have to enter the PIN (Personal Identity Number) every time you turn on  
your phone. If you enter your PIN incorrectly three times in a row, the SIM  
card is blocked. This is indicated by the message PIN blocked. If this happens  
you need to unblock it to access your subscription.  
To unblock your SIM card  
1. PIN blocked appears.  
2. Enter your PUK (or PUK2) which you will find in the information  
supplied by your network operator.  
3. Press YES.  
4. Enter a new four- to eight-digit PIN (or PIN2).  
5. Press YES.  
6. Re-enter the new PIN (or PIN2) to confirm.  
7. Press YES.  
Note! If you enter the wrong PUK ten times in a row, your card is permanently  
blocked. If this happens, you should contact your network operator.  
To change your PIN code  
1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Change PIN, YES.  
2. Enter your old (current) PIN and press YES.  
3. Enter your new PIN and press YES.  
The phone asks you to repeat the PIN.  
4. Enter your new PIN a second time and press YES.  
The PIN has now been changed.  
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Note! If the message Match error appears, this means you entered the new PIN  
incorrectly. If the message Wrong PIN appears, followed by Old PIN:, you entered  
your old PIN incorrectly.  
To change your PIN 2  
1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Change PIN2, YES.  
2. Follow the same procedure as described in ‘To change your PIN code’ above.  
To turn off the SIM card lock  
1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Protection, YES,  
Off, YES.  
2. Enter your PIN and press YES.  
The message Unlocked confirms that the card lock has now been turned off.  
Note! This only works if your SIM card allows you to cancel the card lock.  
To turn on the SIM card lock  
1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Protection, YES,  
On, YES.  
2. Enter your PIN and press YES.  
The message Locked confirms that the card lock is now on.  
The Phone Lock  
The phone lock protects the phone against unauthorized use if it is stolen and  
the SIM card is exchanged. It is not on when you buy the phone. You can  
change the phone lock code (0000) to any four- to eight-digit personal code.  
The phone lock can be On, Automatic or Off.  
Phone lock on  
If the phone lock is On, the message Phone locked Phone lock code: appears each  
time you turn on the phone. You have to enter your code followed by YES to  
use your phone.  
Automatic  
If the phone lock is set to Automatic, you do not need to enter your phone  
lock code until a different SIM card is inserted in the phone. After the phone  
lock code has been entered correctly, the phone can be used with the new  
SIM card. You are not asked to enter the phone lock code again until the  
original SIM card or a different SIM card is inserted.  
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Changing the phone lock code  
1. Scroll to Settings, YES, Locks, YES, Phone Lock, YES, Change code, YES.  
2. Follow the steps described in “To change your PIN code” on page 58.  
Note! It is important that you remember your new code. If you should forget it,  
you have to hand in your phone to your local Ericsson retailer.  
To set the phone lock to on, automatic or off  
1. Scroll to Settings, YES, Locks, YES, Phone Lock  
,
Protection, YES.  
2. Select On Automatic or Off  
,
.
3. Enter the phone lock code and press YES.  
The new lock status is shown.  
Restrict Calls  
The Restrict Calls service allows you to restrict certain types of calls to be  
made and received.  
Note! This service may not be available on all networks or may require a  
separate subscription.  
The following calls can be restricted:  
all outgoing calls, Restict all Outg  
all outgoing international calls, Outgoing Intl  
all outgoing international calls except to your home country, Outg Intl Roam  
all incoming calls, All Incoming  
all incoming calls when you are abroad (when roaming), Inc when Roam  
To make sure that a call restriction is not changed by someone else, you need a  
password, which comes with your subscription, to turn on or cancel a call  
restriction. You can change the password as often as you like.  
To activate/cancel a call restriction  
1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES.  
2. Scroll to the option you want and press YES.  
3. Select Activate or Cancel  
.
4. Enter your password and press YES.  
The message Please wait appears, followed by a message which informs you  
whether the call restriction is on or not.  
Note! If you forward incoming calls you cannot activate some Restrict Calls  
options. Likewise, if you restrict calls, you cannot activate some Forward  
options. See “Forwarding Incoming Calls” on page 56.  
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To cancel all call restrictions  
1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES, Cancel all, YES.  
2. Enter your password and press YES.  
The message Please wait appears, followed by a message confirming that all  
call restrictions have been cancelled.  
To check the status of a call restriction  
1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES.  
2. Scroll to the option you want and press YES.  
3. Select Get status  
.
The message Please wait appears, followed by a message which informs you  
whether the call restriction is on or not.  
To change the password  
1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES,  
New password, YES.  
2. Enter the old (current) password and press YES.  
3. Enter the new password and press YES.  
4. Enter the new password a second time and press YES.  
The message Please wait appears, followed by a message confirming that the  
password has been changed.  
Fixed Dialing  
Fixed Dialing is a way of restricting outgoing calls. It requires a SIM card that  
allows fixed numbers to be saved. The fixed numbers are normally protected by  
your PIN2. How many fixed numbers you can save depends on your SIM card.  
The Fixed Dialing function allows calls to be made only to certain numbers  
saved on the SIM card. If an attempt is made to call other numbers, the  
message Number not permitted appears in the display.  
It is possible to save partial numbers, for example an area code, or an area  
code followed by the first digits common to several numbers. Storing  
0123456 allows calls to be made to all numbers starting with 0123456.  
Numbers beginning with the international (+) sign and country code can also  
be saved, allowing you to make calls abroad.  
Numbers which include question marks can be saved. A question mark should  
be read as a wild card, i.e. it can represent any number (0-9). To enter a  
question mark press and hold #.  
Note! The Fixed Dialing service does not prohibit calls to the international  
emergency number 112 (or 911 in the Americas).  
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To turn the Fixed Dialing service on or off  
1. Scroll to Phone Book, YES, Options, YES, Fixed Dialing, YES.  
2. Enter your PIN2 and press YES.  
3. Select On or Off  
.
To save fixed numbers  
1. Scroll to Phone Book, YES, Fixed Numbers, YES, Add new object?, YES.  
2. Enter your PIN2 and press YES.  
3. Enter the fixed number and press YES.  
4. Enter the name you want to link with the number and press YES.  
To edit a saved fixed number  
1. Scroll to Phone Book, YES, Fixed Numbers, YES.  
2. Scroll to the fixed number that you want to edit and press YES.  
3. Select Edit  
.
4. Enter your PIN2 and press YES.  
5. Edit the fixed number and press YES.  
6. Edit the name and press YES.  
7. Enter the position number and press YES.  
To delete a fixed number  
1. Scroll to Phone Book, YES, Fixed Numbers, YES.  
2. Scroll to the fixed number that you want to delete and press YES.  
3. Select Delete  
.
4. Enter your PIN2 and press YES.  
The fixed number is deleted.  
Closed User Groups  
The Closed User Group (CUG) function is another way of lowering call  
costs. It depends entirely on your operator and subscription. Not all networks  
support this function.  
Your network operator can place certain numbers in groups. On some  
networks it is cheaper to make calls within a call group. You can have a  
maximum of 10 groups.  
To add a Closed User Group  
1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit list, YES,  
Add new object?, YES.  
2. Enter the name of the Closed User Group and press YES.  
3. Enter the index number of the group and press YES.  
Note! The index numbers are provided by your network operator.  
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To activate a Closed User Group  
1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit list, YES.  
2. Scroll to the group you want to activate and press YES.  
3. Select Activate  
.
Calls can only be made within the selected user group.  
To call outside Closed User Groups  
You can decide whether outgoing calls to a non-CUG number are allowed.  
1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES,  
Open Calls, YES.  
2. Select On  
.
To edit a name in the CUG List  
1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit list, YES.  
2. Scroll to the group that you want to edit and press YES.  
3. Select Edit  
.
4. Enter a new name and press YES.  
To delete a group from the CUG List  
1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit list, YES.  
2. Scroll to the group that you want to delete and press YES.  
3. Select Delete  
.
Call Screening  
With the Call Screening service, you can choose to receive calls only from  
certain numbers. Other calls are automatically rejected by a busy signal.  
You have to save the numbers that you want to receive in an Accepted List.  
The rejected calls are saved in the Call List in the Call Info menu. When you  
buy your phone, the setting for the Call screening service is set to Accept all  
calls, i.e. you receive calls as normal.  
To add numbers to the Accepted Callers List  
1. Scroll to Settings, YES, Call Options, YES, Call screening, YES, Accepted List  
YES, Add new object?, YES. This takes you to your phone book.  
2. Select a number.  
,
To add more participants in the Accepted List, repeat steps 1 to 2 above. It is  
possible to choose a number within a group in your phone book.  
To delete numbers from the Accepted Callers List  
1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Accepted List, YES.  
2. Scroll to the number you want to delete and press C.  
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To check the Accepted Callers List  
Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Accepted List, YES.  
To Accept calls from the list  
1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Screening Mode, YES.  
2. Select Accept some  
.
Now you will only receive calls from the participants in the Accepted List  
.
An icon is shown in standby.  
To reject all calls  
1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Screening Mode, YES.  
2. Select Accept none  
.
All incoming calls will now be rejected. The caller hears a busy signal and  
you get no indication of incoming calls. An icon is shown in standby.  
To accept calls from all  
1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Screening Mode, YES.  
2. Select Accept All Calls  
.
You will now receive all calls as normal.  
To check the Accepted Calls function  
Scroll to Settings, YES, Call Options, YES, Call Screening, YES,  
Screening Mode, YES.  
The Accepted Calls alternative that is on is marked with a filled button.  
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Handling More than One  
Call Simultaneously  
Your phone allows you to handle more than one call simultaneously.  
This means that you can put a call that is in progress on hold, while you make  
or answer a second call, and then switch between the two calls.  
You may also set up a Conference Call to have a joint conversation with up  
to five people. You may put an individual or a group of conference members  
on hold while you add other people to the conference call. You may also  
put conference members on hold while you talk to someone privately.  
See “Conference Calls” on page 67.  
The Call Waiting Service  
If you wish to be able to receive a second call, while another call is in  
progress, you must turn on the Call Waiting service.  
Note! The Call Waiting service may not be available on all networks.  
If you are engaged in a fax or a data call, you will not hear any incoming  
calls. Incoming calls are rejected.  
To turn on the Call Waiting service  
Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Activate, YES.  
There may be a short delay before the network responds. In the meantime,  
the message Please wait is displayed. This is followed by the message  
Call Waiting Activated  
.
To cancel the Call Waiting service  
Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Cancel, YES.  
To check whether the Call Waiting service is on or not  
Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Get status, YES.  
Making a Second Call  
1. Put the current call on hold by pressing YES.  
2. Enter the number you wish to call and press YES.  
You may also retrieve the number from your phone book by pressing and  
holding d.  
Call on hold  
Note! You can only put one call on hold.  
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Receiving a Second Call  
If the Call Waiting service is on, you hear a tone in the earpiece if you receive  
a second call. The number or name of the caller is normally shown at the top  
of the display together with a list of the alternatives Answer, Busy and  
Release&answer. If the incoming call is a restricted number, the display  
shows Private. If the incoming call is a number without any CLI service,  
Unknown is shown.  
You can do one of the following:  
Put the current call on hold and answer the waiting call  
Press YES to answer the waiting call.  
The current call is now put on hold.  
Your held call is marked in gray in the display and the active call is marked  
in black.  
Continue the current call and reject the waiting call  
Select Busy  
.
The waiting call is rejected. If the caller’s network supports it, the caller  
hears a busy signal.  
Note! If Forward When Busy is on, the waiting call is forwarded to the  
number you have specified.  
End the current call and answer the waiting call  
Select Release&Answer.  
One Active Call and One Call On Hold  
When you have one active call and one call on hold, you can do one of the  
following:  
Switch between the two calls  
Press YES.  
End the active call and return to the call on hold  
1. Press NO. The question Retrieve call? appears.  
2. Press YES.  
If you press NO, also the call on hold will be ended.  
End both calls  
Scroll to Call Handling, YES, Release all, YES.  
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Connect the two calls (Call Transfer)  
Scroll to Call Handling, YES, Transfer call, YES.  
The two calls are now connected to each other, and you are disconnected  
from both calls.  
Note! The Call Transfer service may not be available on all networks.  
Join the two calls into a Conference Call  
Scroll to Call Handling, YES, Join calls, YES.  
See ‘Conference Calls’ below.  
Receiving a Third Call  
If the Call Waiting service is on, you may receive a third call when you have  
one active call and a second call on hold. From now on, you cannot answer any  
more calls without disconnecting one, if you do not want to create a conference  
call. You hear a tone in the earpiece and Busy and Release&Answer appear in  
the display.  
You can do one of the following:  
End the current call and accept the waiting call  
Select Release&Answer.  
The waiting call becomes active and the call on hold remains on hold.  
Reject the waiting call  
Select Busy  
.
The third call is rejected. Provided the caller’s network supports this  
function, the caller hears a busy signal.  
Create a conference call  
See below  
Conference Calls  
Note! The Conference Call service may not be available on all networks.  
A conference call is a call with more than two participants. As in an ordinary  
conference, all participants can hear each other at the same time. You may  
include up to five participants in a conference call.  
Creating a Conference Call  
To create a conference call, you must have one active call and one call on hold.  
To join the two calls into a conference call  
Scroll to Call Handling, YES, Join calls, YES.  
You have now created a conference call (with yourself and the active and  
held calls).  
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Adding New Participants to the Conference Group  
You may put the conference group on hold and then add new participants.  
To add a new participant  
1. Press YES to put the conference group on hold.  
2. Call the next person you wish to include in the conference group.  
3. Scroll to Call Handling, YES, Join calls, YES.  
You can include up to five participants in the conference group by  
repeating steps 1 to 3 above.  
To check the participants in the conference group  
1. Scroll to Call Handling, YES, ID Conf Parties, YES.  
The first participant’s phone number is displayed, if available. If the  
participant’s number and name are stored in your phone book, the name is  
displayed instead. Otherwise the display shows part 1, 2 etc.  
2. Scroll with d to check the other participants.  
Having a Private Conversation with One of the Participants  
If you wish to have a private conversation with one of the participants, you  
may extract that participant from the conference and put the other participants  
on hold.  
To extract a participant  
1. Scroll to Call Handling, YES, Extract, YES.  
2. Select the participant that you want to extract.  
To rejoin the participant to the conference group  
Scroll to Call Handling, YES, Join calls, YES.  
Releasing Participants from the Conference Group  
You can release participants from the conference group one by one or  
all at once.  
To release a certain participant  
1. Scroll to Call Handling, YES, Release, YES.  
2. Select the participant that you want to release.  
To release all participants  
Scroll to Call Handling, YES, Release all, YES.  
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Making a Call while a Conference Call Is in Progress  
You can put the conference group on hold and make another call. You can then  
switch between the new call and the conference call.  
To put the conference group on hold and make a new call  
1. Press YES.  
2. Enter the number you wish to call and press YES.  
To switch between the new call and the conference group  
Press YES.  
To end the new call and return to the conference group  
Press NO and then YES.  
Ending the Conference Call  
Close the flip or press NO.  
Handling More than One Call Simultaneously  
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Setting Network  
Preferences  
Searching for Networks  
When you turn on the phone, it searches for the last accessed network. If this  
is not within range, you may use another network, provided your home  
network has an agreement that allows you to do so. This is called roaming.  
The order of preference in which the phone chooses a network is determined  
by a list of preferred networks on your SIM card. Your phone includes a  
number of functions that let you determine how it searches for a network.  
You may also choose a network yourself from those within range.  
To select a network  
1. Scroll to Settings, YES, Networks, YES, Select Network, YES.  
2. If there is more than one network within range, scroll to the network you  
want and press YES to select it.  
To start an automatic network search  
Scroll to Settings, YES, Networks, YES, New Search, YES.  
The phone automatically starts searching for a network according to the  
list of preferred networks stored on your SIM card.  
Display Information  
The currently used network is marked with a filled button. Together with the  
network name, you also get the following information in the display:  
The display shows...  
meaning...  
You are in your home zone.  
Does not appear on all networks.  
The name of the network is included in a list of  
preferred networks on your SIM card. You can use  
this network.  
The name of the network is included in a list of  
forbidden networks on your SIM card. You may not  
be allowed to use this network, except for  
emergency calls.  
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All other networks without any icons are available, i.e. they are not included  
in the preferred or forbidden list on your SIM card but they may be used.  
Forbidden Networks  
The names of the forbidden networks are stored on your SIM card. If such a  
forbidden network is within range, it is left out when the phone searches for a  
network (automatic search mode).  
If your home network and a forbidden network come to an agreement that  
allows you to use the forbidden network, you can select this network even  
though the message Forbidden is displayed.  
List of Preferred Networks  
You can create and edit a list that defines in which order your phone will  
select a network during automatic network selection, when your home  
network is not within range.  
The number of networks that can be stored in the list depends on your SIM card.  
You can review the network list and rearrange the order of the networks.  
You can also add new networks to the list and delete networks from it.  
To review the list of networks  
Scroll to Settings, YES, Networks, YES, Preferred Nets, YES.  
The name of the first network is displayed.  
Use u or d to scroll through the networks in the list.  
To see a networks full name  
1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES.  
2. Scroll to a network and press YES.  
3. Select Full name  
.
To add a network to the list  
1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES, Add new object?  
,
YES.  
2. Scroll to the network that you want to add and press YES.  
If the network you want does not appear in the list, scroll to Other and press  
YES. Enter the three-digit country number and the two-digit network  
number and press YES.  
3. Enter a position number and press YES.  
Note! All lower prioritized networks will be shifted one step down in the list.  
Setting Network Preferences  
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To delete a network from the list  
1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES.  
2. Scroll to the network that you want to delete and press YES.  
3. Select Delete  
.
To rearrange the list  
1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES.  
2. Scroll to the network that you want to move and press YES.  
3. Select Change priority  
.
4. Enter the new position within the list and press YES.  
Search Modes  
When you turn on your phone, it searches for a network. This can be done in  
two different ways, depending on the search mode that is on. When you buy  
your phone it is set to automatic search mode.  
Automatic search mode means that your phone searches for the last accessed  
network first. If this is not available, it automatically searches for another  
available network within range.  
Manual search mode means that your phone searches for the last accessed  
network first. If this is not available, the question Select net? appears. You then  
need to choose a network as described in “Searching for Networks” on  
page 70.  
To turn on the automatic search mode  
Scroll to Settings, YES, Networks, YES, Search Mode, YES, Automatic, YES.  
To turn on the manual search mode  
Scroll to Settings, YES, Networks, YES, Search Mode, YES, Manual, YES.  
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Knowing the Call Time/  
Call Cost  
During a call, the duration of the call is shown in the display. When you end  
the call, the call duration information is shown for another three seconds.  
If you subscribe to cost information, the call cost (or the number of call units)  
is displayed instead of the call duration.  
Total Call Time or Call Cost  
The Call Info menu allows you to check the total time or cost of your calls.  
To check the time/cost of the last call  
Scroll to Call Info, YES, Last Call, YES.  
Now you can check the duration or cost (if you subscribe to cost  
information) of the last call.  
To check the time of your outgoing calls  
Scroll to Call Info, YES, Outgoing Time, YES.  
To check the total call time  
Scroll to Call Info, YES, Total Time, YES.  
To check the total call cost  
Scroll to Call Info, YES, Total Cost, YES.  
To reset the total call time/call cost  
1. Scroll to Call Info, YES, Clear Counters, YES.  
2. Select Total Cost Total Time or Outgoing time  
3. Press YES to reset the cost or time.  
,
.
Note! If you subscribe to cost information, you must enter your PIN2 to clear  
the cost or time counter.  
Determining the Call Cost  
The Price function lets you enter and specify the price per call unit. The price  
entered is stored on your SIM card.  
Knowing the Call Time/Call Cost  
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Note! This service must be supported by your subscription and your network.  
If you do not specify a price per call unit, the number of call units is displayed  
during a call, and in Last Call and Total Cost in the Call Info menu.  
To enter the price per call unit  
1. Scroll to Call Info, YES Options, YES, Set Fee, YES.  
2. Enter your PIN2 and press YES.  
3. Select Change price  
.
4. Enter the code for the currency you want, for example USD for US  
Dollars, and then press YES.  
5. Enter the price per call unit, for example 0.75, and press YES. To enter the  
decimal point, press #.  
To revert to call units  
1. Scroll to Call Info, YES, Options, YES, Set Fee, YES.  
2. Enter your PIN2 and press YES.  
3. Select Units  
.
Credit Limit for Calls  
If both your network and SIM card support this feature, you can enter a total  
amount of money that can be used for making calls. This could be useful when  
you lend your phone to someone and do not want their call costs to exceed a  
certain amount which you can decide. After a call is made, the cost is  
deducted from this amount. When the amount reaches zero, no more calls can  
be made.  
Note! As the price of a call may vary due to where you are calling from,  
at what time of the day you are calling and so on, the credit limit is only an  
estimated value.  
To set a specific credit limit  
1. Scroll to Call Info, YES, Options, YES, Set Credit, YES.  
2. Enter your PIN2 and press YES.  
3. Select Change Credit  
.
4. Enter the amount, for example 50 dollars, and then press YES.  
To set unlimited credit  
1. Scroll to Call Info, YES, Options, YES, Set Credit, YES.  
2. Enter your PIN2 and press YES.  
3. Select Unlimited  
.
Note! If you set the credit to Unlimited, the cost counter starts from zero and  
increases.  
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Using Two Voice Lines  
If your subscription supports the Two Line Service, your phone will have two  
voice lines with different phone numbers, separate bills and perhaps different  
subscription services. This is useful for example if you want to keep business  
calls and private calls on separate lines.  
When you buy your phone, the names of the lines are normally Line 1 and Line  
2, but you can change their names. You can only send text messages (SMS) on  
Line 1. An icon indicates the line currently chosen for outgoing calls.  
To change the name of a line  
1. Scroll to Settings, YES, Display, YES, Edit Line Tags, YES.  
2. Select a line.  
3. Enter a new name and press YES.  
Changing Phone Lines  
When you want to make a call, you need to choose which line to use.  
Note! Incoming calls can be received on both lines no matter which line is  
currently chosen.  
To change phone lines  
1. Scroll to Call Handling, YES.  
2. Select Switch to Line 1 or Switch to Line 2  
.
From now on, all outgoing calls are made on this line.  
Different Settings for Each Line  
You may have different settings for each line, for example the ring signal or  
forward calls.  
Tip! You may also have separate Voice Mail numbers for each phone line, if  
supported by your subscription.  
Some operators may show the call time or call cost for each line respectively.  
Using Two Voice Lines  
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Voice Control  
Your phone allows you to:  
voice dial - call someone by simply saying the name  
answer and reject calls using your voice when connected to a handsfree kit  
To call someone, you only need to press YES until you hear a tone, say the  
name (voice label) linked with that person and your phone automatically dials  
the number. To answer or reject calls, say Answer or Busy.  
Preparing your Phone for Voice Dialing  
When you buy your phone, voice dialing is set to on. If, for some reason, it has  
been turned off, you will need to turn it on again before you can start using it.  
To turn Voice Dialing on  
1. Scroll to Settings, YES, Voice Control, YES, Voice Dialing, YES.  
2. Select On  
.
Your phone is now ready to record voice labels.  
Note! Once you have turned voice dialing on, you are asked if you want to  
record a voice label every time you save a new number in your phone book.  
See “Saving a Number Together with a Name” on page 29.  
Before you can use voice dialing, you need to record voice labels for your  
phone book entries. To get a good result when recording voice labels, make  
sure you are in a quiet environment.  
To record voice labels for existing phone book entries  
1. Scroll to Phone Book, YES, Voice Labels, YES, Add voice?, YES.  
2. Select a phone book entry to which you want to add a voice label.  
3. Wait for the tone and say the name (voice label) that you want to save.  
The voice label is played back to you.  
4. Press YES to save the voice label you have recorded.  
If you do not find the recording OK, repeat step 3.  
An icon appears next to those phone book entries for which you have saved a  
voice label. You can save 10 voice labels in the phone.  
You can also record voice labels in Find and Edit in the Phone Book menu.  
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Note! To use voice dialing with a vehicle handsfree unit, you need to record  
your voice labels in the car, when connected to a vehicle handsfree.  
Voice labels for phone book entries recorded in the phone will not be available  
in the car, and vice versa. For more information about the Vehicle Handsfree  
unit, see “Vehicle Handsfree” on page 93.  
Recording Problems  
If your phone cannot detect any speech, one of the following might have  
happened:  
you spoke too softly - try speaking louder  
the voice label was too short - it should be around one second long  
you spoke too late or too soon - speak after the tone  
Go back to step 1 of ‘To record voice labels for phone book entries’.  
Listening to and Editing Voice Labels  
Your phone allows you to listen to and edit a list of the phone book entries that  
have voice labels.  
To listen to and/or edit the voice labels saved in your phone book  
1. Scroll to Phone Book, YES, Voice Labels, YES.  
2. Scroll to the entry that you want to edit.  
The voice label is played back to you.  
3. Press YES.  
4. Select Edit voice if you want to re-record the voice label or select Delete voice  
if you want to delete the recorded voice label.  
5. Continue according to the instructions.  
You can also listen to and/or edit your voice labels in Find and Edit in the  
Phone Book menu.  
Voice Label Playback  
If you have recorded a voice label for an entry in your phone book, the voice  
label is played back to you in the following cases:  
when you move through the phone book or voice label list and reach  
this entry  
when you receive a call from the number corresponding to this entry  
when you voice dial this entry (before the call is connected)  
Making Calls Using your Voice  
To make a call  
1. Press and hold YES until you hear a tone.  
2. Release YES and say a name that you have recorded earlier.  
The name (voice label) is played back to you, and the call is connected.  
Voice Control  
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Instead of pressing and holding YES, as in step 1 above, you can slide and  
hold the volume key when the flip is open. A third alternative is to initiate  
voice dialing by just opening the flip, but then Start on Open must be on.  
To turn on Start on Open  
1. Scroll to Settings, YES, Voice Control, YES, Start on Open, YES.  
2. Select On  
.
When Start on Open is on, an icon appears in standby.  
Voice Answering  
When connected to a portable or vehicle handsfree unit, you can answer or  
reject incoming calls by using your voice.  
Before you can use voice answering, you need to turn on the voice answering  
function and record your voice commands.  
To turn on Voice Answering  
1. Scroll to Settings, YES, Handsfree, YES, Voice Answer, YES.  
2. Select On  
.
You now have to train your phone to recognize your voice answering  
commands.  
3. Press YES to continue.  
4. Follow the instructions in the phone display, i.e. say the word Answer and  
press YES to save your recording. (Use the microphone of the Handsfree  
unit.) If the recording was not OK, repeat step 3.  
5. Say the word Busy and press YES to save your recordings.  
Note! If you prefer, you can use other words instead of ‘Answer’ and ‘Busy’.  
To answer an incoming call using your voice  
When the phone rings, say the word Answer.  
The word Answer is played back to you and the call will be connected.  
To reject an incoming call  
When the phone rings, say the word Busy.  
The word Busy is played back to you, and the call is rejected, i.e. the caller  
hears a busy signal.  
Note! For more information about handsfree units, see “Portable Handsfree”  
on page 92 and “Vehicle Handsfree” on page 93.  
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Calling Card Calls  
When making international or long distance calls, you may not want your  
operator to charge you for these calls on your normal account. If you have a  
credit card or a calling card, you may want to redirect the charges to one of  
these accounts instead. The Calling card service lets you redirect the charges  
to either a credit card account or to a calling card account.  
You can save two separate card numbers in your phone. These numbers are  
protected by a four- to eight-digit phone lock code. When you buy your phone  
the code is set to 0000. You may change the code to one that you choose  
yourself. See “The Phone Lock” on page 59.  
Note! You cannot use the Calling card service when making a fax or a data call.  
Activating the Calling Card Service  
To be able to make calling card calls, you need to turn on the service.  
To turn on the Calling card service  
1. Scroll to Phone Book, YES, Options, YES, Set calling cards, YES.  
2. Enter your phone lock code (0000) and press YES.  
3. Select On  
.
The Calling card service is now on and the sub-menu Calling Cards is  
available in the Phone Book menu.  
Saving Calling Card Numbers  
You can save two calling card numbers in your phone.  
To save a card number  
1. Scroll to Phone Book, YES, Calling Cards, YES.  
2. Enter your phone lock code and press YES.  
3. Select Add new object?  
.
4. Enter the access number of the calling card server and press YES.  
5. Enter a name that you want to link with your calling card server and  
press YES.  
6. Enter the verification code of the calling card server and press YES.  
7. Select whether you want to send the number that you want to call or the  
verification code first and press YES to confirm your choice.  
Calling Card Calls  
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Note! Your service provider will give you the information needed for the  
verification codes.  
To delete a card number  
1. Scroll to Phone Book, YES, Calling Cards, YES.  
2. Scroll to the card number that you want to delete and press YES.  
3. Select Delete  
.
The question Delete? appears in the display.  
4. Press YES.  
The card number has been deleted.  
To edit a card number  
1. Scroll to Phone Book, YES, Calling Cards, YES.  
2. Scroll to the card number that you want to edit and press YES.  
3. Select Edit  
.
You may now edit the card number.  
4. Press YES to confirm the new number.  
You may now also edit the name and code.  
Choosing a Card  
If you have saved two card numbers, you must choose which card you want to  
use before making a calling card call.  
To select a card  
1. Scroll to Phone Book, YES, Calling Cards, YES.  
2. Enter your phone lock code and press YES.  
3. Select the card that you want to use.  
4. Select Select card  
.
Making a Calling Card Call  
1. Enter the phone number of your calling card server or retrieve it from the  
Phone Book by pressing and holding d.  
2. Press and hold YES.  
The access number of the calling card server is called and during the  
connecting phase, you are asked to send the phone number of the person  
that you want to call and the verification code, in the order chosen earlier  
(see above).  
3. To send the number and verification code during the connecting phase,  
press YES when the display shows Send or wait a few seconds and they are  
sent automatically. Now you are connected to your personal phone call.  
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Sending and Receiving  
Fax and Data Calls  
Note! To be able to use various communications services you need the  
appropriate software such as a fax program, an e-mail program or an  
Internet browser.  
Sending Fax and Data Calls  
All fax and data calls are initiated from the appropriate computer software.  
To send fax and data calls you need to connect your phone to a computer,  
for example by means of an infrared modem and then start the appropriate  
software program.  
Receiving Fax and Data Calls  
The procedure of receiving fax and data calls depends on your network and  
subscription. If you have different numbers for voice, fax and data calls, this is  
referred to as multi numbering. This means that you can have up to three  
numbers in your subscription. If you only have one number for all call types,  
this is referred to as single numbering.  
Receiving Fax and Data Calls Multi Numbering  
If your network and subscription support multi numbering, the type of  
incoming call is shown in the display. There are two possible calls apart from  
voice calls:  
Fax calls  
Data calls  
The display shows the type of call.  
To receive a fax or data call  
1. Connect your computer to the phone.  
2. Answer the call from within the software program (if it does not answer  
automatically).  
Note! You cannot answer an incoming fax or data call by pressing the YES  
key on the phone but you may reject the call by pressing NO.  
Sending and Receiving Fax and Data Calls  
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Receiving Fax and Data Calls Single Numbering  
If you have a SIM card that does not support separate fax and data numbers,  
the phone does not recognize the type of incoming call.  
Next Incoming Call Type  
If you want to receive a fax or data call you have to set the phone to one of  
these options in the Next Incoming sub-menu. You only see this menu if your  
phone detects that you do not have separate numbers for data, fax and voice.  
Once you have set your phone for a specific incoming call, it stays like this  
until you change it. The default setting is Voice.  
To set the next incoming call type  
1. Scroll to Call Handling, YES, Next Call Type, YES.  
2. Select the call type you want (Voice, Data or Fax).  
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Extras  
Alarm Clock  
The phone has an alarm clock, which you may find useful when travelling.  
When it is on, an icon is shown in the display.  
The alarm rings at the time set and the display flashes, even if the phone is  
turned off. The volume of the alarm signal is always increasing, provided the  
battery is attached and charged.  
The alarm rings for 60 seconds and is repeated every nine minutes, if you do  
not turn it off. After 60 minutes, the repeat function is turned off  
automatically.  
To set the time of the alarm  
1. Scroll to Extras, YES, Alarm Clock, YES.  
2. Enter the time.  
3. Press YES to confirm your setting.  
To change the alarm time  
1. Scroll to Extras, YES, Alarm Clock, YES, Set new time, YES.  
2. Enter the time.  
3. Press YES to confirm your setting.  
To turn the alarm signal off  
Press any key to turn the alarm off when it rings.  
If you do not want the alarm to be repeated, press YES.  
To turn off the alarm function  
1. Scroll to Extras, YES, Alarm Clock, YES.  
2. Select Cancel  
.
You can also find the Alarm Clock in Time and Date in the Settings menu.  
Extras  
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Calculator  
The phone has a built-in calculator, which can add, subtract, divide  
and multiply.  
Press # to get  
+
,
-
,
x
,
/.  
Press C to delete a figure to the left of the cursor.  
Press * to enter a decimal point.  
To use the calculator  
In this example we are going to divide 134 by 32.  
1. Scroll to Extras, YES, Calculator, YES.  
2. Enter 134.  
3. Press # repeatedly until the division sign (/) appears.  
4. Enter 32.  
5. Press YES to get the answer.  
6. To clear the display, press C.  
Stopwatch  
The phone has a built-in stopwatch for you to time a certain activity.  
To run the stopwatch  
1. Scroll to Extras, YES, Stopwatch, YES.  
2. Press YES to start the stopwatch. Press YES again to stop it.  
To reset the stopwatch  
Press C when the stopwatch is not running.  
Tip! By pressing # when the stopwatch is running, you can store up to 9 lap  
times. Press u or d to check your stored lap times.  
Note! If you receive an incoming call or voice or text message while the  
stopwatch is running, the stopwatch is turned off. If you exit the stopwatch  
menu, the stopwatch is turned off.  
Timer  
The phone has a built-in 24-hour timer. You set the time you want and when  
that time is out, an alert signal sounds.  
To set the timer  
1. Scroll to Extras, YES, Timer, YES.  
2. Enter the time and press YES.  
The countdown begins. The timer is shown in standby mode.  
When the alert sounds, press any key to turn it off.  
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To set a new time when the timer is running  
1. Scroll to Extras, YES, Timer, YES, Set new time, YES.  
2. Enter the time and press YES.  
The countdown begins. The timer is shown in standby mode.  
When the alert sounds, press any key to turn it off.  
To turn off the timer  
1. Scroll to Extras, YES, Timer, YES.  
2. Select Cancel  
.
Note! The timer does not work when the phone is turned off.  
Games  
Your phone has two different games for your enjoyment. There are help texts  
available in each game as a guide for you to get started.  
®
Tetris  
The object of Tetris is to prevent the blocks from reaching the top. Each time  
you fill a line, the line disappears.  
To start Tetris  
1. Scroll to Extras, YES, Games, YES, Tetris, YES.  
Tetris appears in the display.  
2. To start a game, select Start  
.
3. Select level (1–10).  
4. Press any key to start.  
Instead of choosing Start you can scroll with d to select  
High-score, Help or Quit (at step 2 above).  
To control the game  
8 or slide the volume key downwards = move left  
2 or slide the volume key upwards = move right  
5 or 9 = rotate  
3 or 6 = drop faster  
C = pause  
NO = quit  
®
Tetris ; © Elorg 1987. Classic Tetris™; © Elorg 1998  
Tetris Logo by Roger Dean; © The Tetris Company 1997  
All Rights Reserved.  
Extras  
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Solitaire  
The object of Solitaire is to form four piles of cards, one per suit, running  
from ace to king. The cards are dealt out into seven columns. The last six  
columns have one or more cards facing downwards. If the top card in a  
column is removed, revealing the face-down card, you may turn it face up.  
Only kings, or stacks of cards beginning with a king may be moved to an  
empty column.  
Columns of cards are built up in descending order and alternating colour.  
For example, the eight of hearts may be placed on either the nine of clubs  
or spades.  
The remaining cards in the deck are available for play. You can turn these  
cards one at a time. The card in the discard pile may be placed on the columns  
or the ace piles. When you run out of cards in the deck, you can flip it over  
and continue.  
To start Solitaire  
1. Scroll to Extras, YES, Games, YES, Solitaire, YES.  
Solitaire appears in the display.  
2. To start a game select New game (or Resume game if you have played before).  
Instead of choosing Start you can scroll with d to select  
Resume game or Help (at step 2 above).  
To control the game  
1 = Select card/pile, Confirm move, Flip card  
2 = Turn up new card from game deck  
3 = Put card on ace pile  
4 = View a pile (selection and move is possible)  
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The Profile Concept  
Your phone includes a number of pre-programmed profiles. A profile is a  
group of settings which are set to suit a certain environment. For example,  
when you go to a meeting, you can just choose the Meeting profile and a  
number of settings that suit a meeting are set.  
Some accessories can choose a profile automatically. For example, when you  
place your phone in a vehicle handsfree unit, the In Car profile is chosen.  
For more information on automatic activation of profiles. See “Accessories”  
on page 90.  
The Profiles  
There are six pre-programmed profiles:  
Normal  
Meeting  
In car  
Outdoors  
Prt Handsfree  
Home  
Your phone is always set to one of the six profiles. When you buy your phone,  
it is set to the Normal profile. You cannot create more profiles, but you can  
change the name of a profile, change the settings included in a profile or add  
an accessory to a certain profile.  
Note! You cannot change the name of the Normal profile and you cannot add  
an accessory to the Normal profile.  
For information on how to add an accessory to a profile, see “Adding  
Accessories to a Profile” on page 96.  
Tip! To find out which profile you are using, slide the volume key upwards or  
downwards in standby mode.  
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The table below shows the settings of each profile.  
Normal  
Meeting  
In car  
Outdoors Prt  
Handsfree  
Home  
5(6)  
Off  
0(6)  
Off  
6(6)  
Off  
6(6)  
Off  
On  
6(6)  
Off  
On  
5(6)  
Off  
Off  
Ring Volume  
Increasing ring  
Vibrate Mode  
Call screening  
On  
On if silent Off  
Accept  
All Calls Calls  
Accept All Accept All Accept All Accept All Accept All  
Calls  
Off  
None  
On  
Calls  
Calls  
Calls  
Off  
None  
Auto  
L1  
Off  
None  
Auto  
L1  
Off  
None  
Auto  
L1  
Off  
Off  
Forward  
None  
Auto  
L1  
None  
Auto  
L1  
Calling Cards  
Display Light  
Line 1/2  
L1  
Off  
Off  
-
On  
Off  
On  
Off  
Off  
Off  
Off  
-
Silent  
Off  
-
Off  
On  
Auto Activation  
Accessories  
Vehicle HF -  
Handsfree  
You can always choose a profile manually.  
To select a profile manually  
1. Scroll to Settings, YES, Profiles, YES, Select Profile, YES.  
2. Select the profile you want.  
You can also find Select Profile in the My Shortcuts menu. The quickest way  
to reach this sub-menu is to press and hold u.  
If you choose a profile other than Normal, an icon is shown in standby.  
Note! A profile which is not linked with any accessory, such as Meeting or  
Normal, must be chosen manually, even if automatic activation is on.  
The profiles linked with accessories can be chosen automatically.  
See “Accessories” on page 90.  
Changing the profile settings  
You can re-name the pre-programmed profiles and change the settings  
according to your wishes.  
To change the name of a profile  
1. Scroll to Settings, YES, Profiles, YES, Profile name, YES.  
2. Enter a new name and press YES.  
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To change a profile setting  
1. Scroll to Settings, YES, Profiles, YES, Edit profile, YES.  
A list of the profile settings appears.  
2. Select a setting by pressing YES.  
3. Change the profile setting according to your wishes.  
For information, see the relevant chapters “Personalizing Your Phone” on  
page 39, “Security for Your Phone and Subscription” on page 58,  
“Calling Card Calls” on page 79 and “Accessories” on page 90.  
If you change a setting which is included in a certain profile, the profile is  
updated. With the Reset Profiles function, you can change all profile settings  
back to the way they were set when you bought your phone.  
To reset the profile settings  
Scroll to Settings, YES, Profiles, YES, Reset Profiles, YES.  
The profile settings are reset.  
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Accessories  
By using your T28z together with Ericsson original accessories, you have  
access to a large range of useful features, in addition to those you have when  
the phone is used separately.  
Automatic forward of incoming calls when the phone is placed in a  
desktop charger  
Portable handsfree calling  
Handsfree calling in your car  
Infrared communication between your phone and computer  
Note! This is one condition that the specific accessories exist in your market.  
The Profiles concept, see “The Profile Concept” on page 87, allows you to  
instruct your phone to activate a specific profile automatically when used  
together with a certain accessory. On the following pages you can find  
information on how different accessories interact with your phone and its  
different profiles.  
Note! You are informed of the current profile when you slide the volume key  
upwards or downwards in standby mode or when you choose another profile.  
Every time you disconnect your phone from the accessory, the profile is  
changed to the one which was active before, if the current profile was  
activated automatically.  
For the profiles linked with an accessory to change automatically, the  
automatic activation must be on. When you buy your phone, the automatic  
activation is set to On for the Vehicle and Portable handsfree units. If you  
wish, you may turn it off.  
To turn automatic activation on or off  
1. Scroll to Settings, YES, Profiles, YES, Auto Activation, YES.  
2. Select On or Off  
.
Note! You can always choose a profile manually, even if a profile has been  
activated automatically. See “The Profiles” on page 87.  
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Desktop Charger  
If you use the T28z with a specific Ericsson Desktop Charger you have access  
to some useful features besides ordinary charging. You can choose to make  
the phone switch to the Home profile automatically and forward all calls to  
your home number when you place your phone in the charger.  
To be able to use these features, you need to make some settings the first time  
you place your phone in the desktop charger.  
Placing the Phone in the Desktop Charger  
1. Place the phone in the desktop 2. Pull the phone towards you and  
charger as shown and press  
backwards to attach the phone.  
upwards to detach the phone  
from the charger.  
Note! For further instructions on how to connect the desktop charger, please  
contact your local Ericsson retailer.  
To link the desktop charger with a profile and a forward number  
1. Place the phone in the desktop charger. The message Select profile? appears  
in the display.  
2. Press YES. (If you press NO, the desktop charger will not be linked with  
any profile).  
3. Select a profile that you want to link with the desktop charger, for example  
the Home profile.  
4. The message Forward when connected to accessory? appears. Press YES.  
This means that you want to forward your calls to your home number  
when, for example, you place the phone in the desktop charger.  
(If you press NO, your calls will not be forwarded).  
Accessories  
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5. Enter a phone number including the area code (for example, your home  
number) and press YES.  
A number you used before may be suggested to you. If so, press YES to  
choose the number, or enter another number.  
6. The message Automatic activation on? appears. Press YES.  
The message Profile: Home appears to confirm your choice.  
You can also make these settings later, if you wish. In this case, you need to  
add the desktop charger to the Home profile, or another profile. See “To add  
an accessory to a profile” on page 96. You may set the forward number in the  
Edit Profile sub-menu, where all profile settings are included (Settings, YES,  
Profiles, YES, Edit profile, YES). See “Changing the profile settings” on page 88.  
Note! The phone must be switched on and the automatic activation must be on  
for the phone to switch profile automatically when connected to an accessory.  
Tip! If you have several desktop chargers, they can each be added to a profile  
or they can all be added to the same profile.  
Portable Handsfree  
When you connect a specific Ericsson Portable Handsfree to the T28z, the Prt  
Handsfree profile is set automatically. This means that all profile settings are  
set to the values specified for the Prt Handsfree profile.  
See “The Profile Concept” on page 87.  
Tip! If you do not want your phone to switch profile automatically when you  
connect it to the Portable Handsfree, you need to turn the Auto activation  
off. To do this, manually select the Prt Handsfree profile, and set the Auto  
activation to off.  
Using the Portable Handsfree  
To answer an incoming call  
When the phone rings, press the button on your Portable Handsfree once.  
Tip! You can also answer a call by using your voice. See “Voice Answering”  
on page 78.  
To end a call  
Press the button on your Portable Handsfree once.  
If the Call Waiting service is on, see “The Call Waiting Service” on page 65,  
you can answer a second call by pressing the button on your Portable Handsfree.  
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To answer a second call  
Press the button on your Portable Handsfree once to answer the waiting call.  
The current call is now put on hold.  
When you press the button on your Portable Handsfree again, the second  
call is disconnected and the first call is retrieved automatically.  
To voice dial using the Portable Handsfree  
1. Press and hold the button on your Portable Handsfree until you hear a tone.  
2. Release the button and say a name (voice label) that you have recorded  
previously.  
The name is played back to you and the call is connected.  
Note! Before you can use voice dialing, you need to record voice labels for  
entries in your phone book. See “Preparing your Phone for Voice Dialing” on  
page 76.  
For best performance when voice dialing and voice answering with a  
Portable Handsfree unit, we recommend recording your voice labels when  
connected to a Portable Handsfree unit.  
Vehicle Handsfree  
When you connect an Ericsson Advanced Vehicle Handsfree to the T28z, the  
In Car profile is set automatically. This means that all profile settings are set  
to the values specified for the In car profile.  
See “The Profile Concept” on page 87.  
Placing the Phone in the Vehicle Handsfree  
1. Place the phone in the  
holder as shown and press  
backwards to attach it.  
2. Press the button on top  
of the holder to release  
the phone.  
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Tip! If you do not want your phone to switch profile automatically when you  
connect it to the Advanced Vehicle Handsfree, you need to turn the Auto  
Activation off. To do this, manually select the In car profile and set the Auto  
Activation to Off.  
Note! Your Advanced Vehicle Handsfree should be installed by professional  
personnel. For more information, please contact your local Ericsson retailer.  
Voice Control  
The Advanced Vehicle handsfree unit is equipped with its own voice control  
system which allows you to:  
voice dial - call someone by simply saying the name  
answer and reject calls using your voice  
Before you can use voice dialing, you need to record voice labels to entries  
in your phone book and the Voice Dialing function needs to be on.  
See “Preparing your Phone for Voice Dialing” on page 76. To use voice  
dialing with the Vehicle Handsfree unit, you need to record the voice labels in  
the car. Voice labels for phone book entries recorded in the phone will not be  
available in the car, and vice versa.  
The vehicle handsfree can store up to 100 voice labels. The icons for the  
phone book entries with voice labels saved when connected to a vehicle  
handsfree kit look slightly different from those that you save in the phone,  
see margin.  
To voice dial using the Vehicle Handsfree  
1. Slide and hold the volume key (when the flip is closed) or press YES until  
you hear a tone.  
2. Release and say a name (voice label) that you recorded in the car earlier.  
(Use the microphone of the Vehicle Handsfree unit.)  
The name is played back to you, and the call is connected.  
To answer a call using your voice  
See “Voice Answering” on page 78.  
Handsfree Types  
If you use a Vehicle Handsfree Unit, you can choose between two  
different ways in which your phone can handle speech. This is done in  
the Handsfree sub-menu.  
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Basic Handsfree  
Basic Handsfree means that the phone handles the call in semi-duplex mode.  
This means that you cannot speak at the same time as the person at the  
other end of the line. Use this alternative only if Full Handsfree does not  
work properly.  
Full Handsfree  
Full Handsfree means that the phone handles the call in full duplex mode.  
This considerably increases the quality of speech, since you do not have to  
wait until it is your turn to speak.  
For Full Handsfree to work properly, your phone adapts to the sound  
environment around the handsfree equipment. This adaptation might take a  
few calls. During this learning phase, the person you are talking to might hear  
an echo of his or her own voice (because the sound goes from the speaker into  
the microphone again). However, this disappears as the other person speaks.  
If the echo lasts longer than the first few calls, try Basic Handsfree instead.  
Tip! Set the handsfree type to Full Handsfree first. If speech quality is poor,  
set the Basic Handsfree type instead.  
To set the handsfree type  
1. Scroll to Settings, YES, Handsfree, YES, Handsfree Type, YES.  
2. Select the type you want.  
Answering Mode  
When using a Portable or Vehicle Handsfree unit, you may choose to answer  
incoming calls with Any Key or Auto answering.  
Any Key: If you use the phone with handsfree equipment and this function  
is turned on, you can answer an incoming call by pressing any key, except  
the NO key.  
Auto answering: If you choose the automatic answering mode, an  
incoming call is answered automatically after one ring signal, if the phone  
is used with handsfree equipment.  
To set an answering mode  
1. Scroll to Settings, YES, Handsfree, YES, Answering Mode, YES.  
2. Select a mode.  
If you choose the Normal alternative, you have to answer calls as normal.  
Tip! You can also answer calls by using the Voice Answer function.  
See “Voice Answering” on page 78.  
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Infrared modem  
With an Ericsson infrared modem you can connect your T28z to a computer  
via an infrared link. This makes the cable and PC card obsolete.  
If you want to use the infrared modem  
with a computer that is running  
Windows 95/98/NT 4.0, you can install  
PC software which allows you to  
manage the phone book in your mobile  
phone, send and receive SMS messages,  
fax and data calls, edit your mobile  
phone’s settings, browse the Internet or  
connect to your corporate network.  
When you have connected the infrared modem to the phone, an icon appears  
in the display.  
Note! For more information, please contact your local Ericsson retailer.  
Adding Accessories to a Profile  
You can add one or more accessories to a profile. For example, if you usually  
use a portable handsfree together with a specific desktop charger, you can add  
the desktop charger to the Prt Handsfree profile. The phone recognizes the  
first accessory when it is connected and switches profile automatically.  
Note! Only profiles linked with accessories can be activated automatically.  
Apart from the desktop charger and the portable and vehicle handsfree units,  
you can also add an infrared modem to a profile.  
Before you can add an accessory to a profile, you must choose the profile  
manually to which you want to add the accessory. See “To select a profile  
manually” on page 88.  
To add an accessory to a profile  
1. Scroll to Settings, YES, Profiles, YES, Accessories, YES.  
Now you are in the list of the accessories which have already been added  
to the profile.  
2. Select Add accessory?  
.
Now you are in the list of all accessories that you can add to the profile.  
3. Select an accessory.  
4. The question Automatic activation on? appears, if automatic activation is not  
on already.  
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Press YES to turn automatic activation on, which means that the profile  
will be chosen automatically when the accessory is connected.  
Note! In addition to the portable and vehicle handsfree units, you can add  
another 12 accessories to a profile. Any accessory above this number will  
work as ordinary non-profile accessories. You cannot have the same  
accessory linked with several profiles.  
To remove an accessory from a profile  
1. Scroll to Settings, YES, Profiles, YES, Accessories, YES.  
2. Scroll to the accessory that you want to remove and press C.  
3. Delete? appears. Press YES.  
Accessories  
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Online Services  
Imagine that you hear about a new service that your network operator is  
offering. You call your operator, explain that you want to subscribe to the  
service and suddenly, within seconds, you have a new menu in your phone  
that instantly lets you use the new service.  
You do not need upgraded software for your phone, but you may need to visit  
your network operator to get a new SIM card. The rest is all taken care of over  
the air.  
This is just one example of the added value services that are made possible  
through the ‘Online Services’.  
Note! The T28z does not support all services offered by the Online Services.  
What is Online Services?  
The Online Services is the network operators’ way of offering customized  
services, independently of mobile phones and mobile phone manufacturers.  
Compatibility  
Added value services based on the Online Services require two things in order  
to work:  
a mobile phone that supports the Online Services. Your Ericsson T28z is  
such a phone.  
a network operator offering the Online Services.  
Note! The Online Services on the SIM are designed and run by network  
operators and not by mobile phone manufacturers. If you require further  
information about the Online Services, please contact your network operator.  
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New Menu  
A SIM card which supports the Online Services works in the same way as a  
normal SIM card.  
When you have inserted your SIM card and turned on your phone, your  
network operator may download data to your SIM card. After the first data  
download and after restarting your phone, the proactive SIM offers a new  
menu in the phone. The menu offers you new features and services, which can  
be used instantly.  
On your T28z, this menu appears under the Extras menu. There can only be  
one new sub-menu entry under the main menu, but there can be several sub-  
menus under the new sub-menu entry.  
To enter your new menu system  
1. Scroll to Extras, YES, Online Services, YES.  
If any sub-menus appear, select the one that you want and press YES.  
2. Press NO to go back to the standby menu.  
Note! Some operators may not use the name Online Services for this menu.  
Please consult your network operator for more information.  
Proactive SIM  
The Online Services provides a proactive SIM. This means that the SIM can  
tell the phone to take certain actions. These actions could include:  
showing text from the SIM in the phone’s display  
setting up a call to a number on the SIM  
initiating a dialogue with the user  
Note! All these actions are taken by the SIM card and, consequently, they have  
nothing to do with the phones software.  
Data Download to the SIM over the Air  
Your network operator may at any time download new data to your SIM card  
over the air. This new data could consist of new features or a new menu.  
Resetting your SIM Card  
When the operator updates your SIM card over the air, the phone notifies you  
by showing a message in your display. You also hear a beep.  
Online Services  
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In order for your new SIM settings to take effect, you have to turn off your  
phone and then turn it on again.  
Note! After a data download the phone may not work and you will not be able  
to use it until you restart it. This feature is operator dependent and will  
probably not happen very often.  
SIM Card Initiated Features  
The SIM card may prompt you to make a call. This could happen even if you  
are already engaged in a call.  
When this happens, the phone will notify you by producing a sound and  
showing a message in the display.  
If you are not engaged in a call, a message is shown in the display, asking  
you whether you want to confirm and make the SIM card initiated call.  
If you want to make the SIM card initiated call, press YES.  
If you do not want to make the SIM card initiated call, press NO.  
If you are already engaged in a call, you are asked either to put the current  
call on hold or to end it.  
A message appears in the display, asking you whether you want to confirm  
and make the SIM card initiated call.  
If you want to make the SIM card initiated call, press YES.  
If you do not want to make the SIM card initiated call, (you may want  
to continue with the ongoing call) press NO.  
Send a SIM Card Initiated SMS  
The SIM card may set up an SMS (text message) and ask you to send this  
message, for example by the question Send now?. Press YES if you want to  
send the SMS.  
Details of Services Offered  
All services and functions that come with the Online Services are network  
dependent. Please contact your network operator for details of services offered  
by the Online Services.  
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Quick Keys 102  
Troubleshooting 104  
Ericsson Mobile Internet 106  
Glossary 107  
Guidelines for Safe and Efficient Use 111  
Index 123  
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Quick Keys  
Several keys on your phone can be used to optimize the phone’s functionality  
and decrease the number of times you need to press a key. Some of the key  
combinations demand that your phone is in a certain mode and some can be  
made from the standby mode.  
The table describes some of the most useful key combinations.  
To...  
Do this:  
Mode:  
when in standby  
enter the Call list  
voice dial  
voice dial  
press YES  
when in standby  
press and hold YES  
slide and hold the volume  
when in standby and  
key upwards or downwards when the flip is open  
when in standby  
when in standby  
call your Voice Mail  
press and hold 1  
enter the + sign to make press and hold 0  
an international phone call  
set the phone silent  
mute the microphone  
when in standby  
during a call  
press and hold C  
press and hold down C  
reach a phone book entry press the position number  
when in standby  
and #  
reach a phone book  
entry beginning with a  
specific letter  
press and hold any of the  
keys 2-9  
when in standby  
when in standby  
speed dial  
press any of the number  
keys 1-9 and YES  
press and hold d  
press YES  
when in standby  
during a call  
enter Find and Call  
put a call on hold  
retrieve a call  
during a call  
press YES again  
reject a call  
quickly slide the volume key when receiving a call  
upwards or downwards twice  
enter the menu system  
press u or d  
when in standby  
move through menus  
or lists  
slide (and hold) the volume when in the menus  
key upwards or downwards  
select a menu or setting  
delete an item  
when in the menus  
when in lists  
press YES  
press and hold C  
press and hold NO  
go back to standby  
when in the menus  
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To...  
Do this:  
Mode:  
enter the first sub-menu press and hold u  
when in standby  
of the My Shortcuts  
menu  
find out which profile you slide the volume key  
when in standby  
when in standby  
when in standby  
when entering letters  
are using  
upwards or downwards  
change the language to  
Automatic  
press u 8888 d  
change the language to  
Emergency (US)  
press u 0000 d  
reach the second letter or slide the volume key  
character of a key  
upwards and press any of  
the number keys  
reach the third letter or  
character of a key  
slide the volume key  
downwards and press  
any of the number keys  
when entering letters  
change between lower-  
and upper-case letters  
when entering letters  
when entering letters  
press and hold *  
enter numbers  
press and hold any of the  
number keys  
enter a space  
when entering letters  
when entering letters  
press 1 once  
enter a question mark  
slide the volume key  
downwards and press 1  
slide the volume key  
downwards and press 0  
when entering letters  
enter the @-sign  
enter a  
p
(pause)  
press C  
delete letters and  
numbers  
when entering letters  
and numbers  
A quick way to move through the menus is to use shortcuts. You simply enter  
the number of the menu or sub-menu to which you want to go. See “Using  
Shortcuts” on page 23 and “To set the key sound” on page 24.  
To quickly and easily reach the settings you use most, you can place your  
favorite settings in the menu My Shortcuts. See “My Shortcuts” on page 25.  
For more information about key functions, see “Key Functions” on page 12,  
“Moving through the Menus” on page 23 and “Entering Letters” on page 28.  
Quick Keys  
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Troubleshooting  
This chapter lists some problems that you might encounter while using your  
phone. Some problems require that you call your service provider, but most of  
the problems you encounter are easy to correct yourself.  
Error Messages  
Insert Card  
Insert card  
There is no SIM card in the phone or you may have inserted it incorrectly.  
Insert a SIM card. See “The SIM Card” on page 5.  
Insert Correct Card  
The phone is set to only work with certain SIM cards. Insert the correct SIM card.  
Insert correct card  
Emergency only  
Emergency Only  
You are within range of a network but you are not allowed to use it.  
However, in an emergency, some operators allow you to call the emergency  
number 911. See “Making Emergency Calls” on page 15.  
No Network  
There is no network within range or the received signal is too weak. You have  
to move to get a signal that is strong enough.  
No network  
Wrong PIN  
Wrong PIN, Wrong PIN2  
You have entered your PIN or PIN2 incorrectly.  
Enter the correct PIN or PIN2, and press YES.  
See “The SIM Card Lock” on page 58.  
Match Error  
When you want to change a security code (for example your PIN) you have to  
confirm the new code by entering it again. The two codes that you have  
entered do not match. See “The SIM Card Lock” on page 58.  
Match error  
PIN blocked  
PIN/PIN2 Blocked  
You have entered your PIN or PIN2 incorrectly three times in a row.  
To unblock, see “The SIM Card Lock” on page 58.  
PUK blocked- Contact operator  
PUK blocked-  
Contact  
operator  
You entered your personal unblocking key code (PUK) incorrectly 10 times in  
a row. Contact your network provider or service operator.  
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Phone Locked  
Phone locked  
The phone is locked. To unlock the phone, see “The Phone Lock” on page 59.  
Phone Lock Code:  
Your phone comes with the phone lock code, 0000. You can change it to any  
four-to eight-digit code. See “The Phone Lock” on page 59.  
Phone lock code:  
Number not Permitted  
The Fixed Dialing function is on and the number you have dialed is not part  
of your fixed numbers list. See “Fixed Dialing” on page 61.  
Number not  
permitted  
Charging, Alien Battery  
The battery you are using is not an Ericsson-approved battery and is charging  
slowly for safety reasons.  
Charging,  
alien battery  
The Phone Cannot Be Switched on  
Handheld Phone  
Recharge or replace the battery. See “The Battery” on page 6.  
Handsfree Phone in Vehicle  
Make sure that the phone is properly inserted into its holder. See “Vehicle  
Handsfree” on page 93.  
Other Problems  
No Indication of Charging  
When you start charging a battery that is empty or a battery that has not been  
used for a long time, it may take a while until the indicator on the top of the  
phone shows a red light and the battery meter appears.  
No Indication of Missed Calls  
To be able to see if you have missed a call, the Call List must be on.  
Troubleshooting  
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Ericsson Mobile Internet  
When you are on the move and in need of communication and information,  
the Mobile Internet is the answer.  
The Mobile Internet is a service supplied by Ericsson to make it easier for you  
to communicate and receive information quickly, wherever you are. It gives  
you access to various messaging services, on-line customer services, user  
manuals and other useful information. With the Mobile Internet you can also  
download communications software to ensure you get the best out of your  
Ericsson products.  
The Ericsson Mobile Internet address is  
http://mobileinternet.ericsson.com  
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Glossary  
Advice of Charge (AoC)  
enables you to monitor the cost of calls made from your mobile phone.  
Details of the last call and total calls made are shown in the phone display.  
To use this service, it must be supported by your network.  
Area Information (AI)  
is a service that allows you to receive messages about pre-set topics i.e.  
weather forecasts, road reports, etc. To use this service, it must be supported  
by your network.  
Calling Line Identification (CLI)  
shows the number of the person calling you in your mobile phone display.  
You can then make an informed choice as to whether or not to take the call.  
Bear in mind that not all numbers can be displayed. To use this service, it must  
be supported by your network.  
Forward  
enables you to forward calls to another number, for example your voice mail  
or home phone.  
DTMF or Touch Tone  
Dual Tone Multi Frequency signal – codes sent as tone signals.  
Used for telephone banking, for accessing an answering machine, etc.  
Enter  
is used for keying in letters or numbers from the keypad.  
Fax Class  
Standards for fax transmission are set as classes. Class I and II allow data  
transfer speeds of between 2400 up to 9600 bps.  
Fixed Numbers  
enables you to allow only numbers beginning with certain pre-defined figures  
to be dialed from your mobile phone. The service is protected by your PIN2.  
To use this service, it must be supported by your network.  
Glossary  
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Full Duplex  
in handsfree equipment, means that both parties on the phone can talk at the  
same time. The opposite is simplex mode when one party talks and the other  
must wait for his/her turn.  
GSM 1900  
is a digital network working on a frequency of 1900 MHz. It is used in  
the Americas.  
International (+) sign  
mobile phone (+) sign that automatically adds the correct international code in  
front of a telephone number when dialing out of a country. You then have to  
enter the code of the country you are calling.  
International Roaming  
a mobile phone feature that allows you to switch between networks offering  
coverage abroad. Your mobile phone automatically selects a network or  
system (your home network), but if it is not in range or unavailable, it selects  
another system. International roaming is based on agreements between  
network operators in different countries.  
Line 1/Line 2  
see Two Line Service.  
Menu System  
is where you can access all the phone’s functions. The menus can be accessed  
and viewed by scrolling with the arrow keys.  
Network  
a mobile phone network or system consists of a network of cells or areas.  
A radio base station serves each cell from where calls are forwarded to and  
received from your mobile phone by wireless radio signals.  
Network Operator  
to be able to use your phone, you need a subscription to a network.  
You get this subscription from a network operator, together with a SIM card  
that you need to use with your phone.  
PC-Card  
also called PCMCIA, the PC-card can act as a modem and connect your  
mobile phone to a laptop or organizer, enabling data and fax transmission.  
The thin type II card is the most common size.  
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Phone Book  
a memory in your mobile phone or SIM card where phone numbers can be  
stored and accessed alphabetically or by position.  
PIN  
Personal Identification Number – a code used for all GSM-based phones to  
establish authorization for access to certain functions or information.  
The PIN code comes with your subscription.  
PIN2  
Personal Identification Number 2 – an authorization code which is used only  
for special services. The PIN2 code comes with your subscription.  
PUK  
Personal Unblocking Key Code – used to unlock a blocked SIM card.  
This comes with your subscription.  
Restrict Calls  
enables you to restrict or block certain or all types of calls to and from your  
mobile phone, i.e. outgoing calls, outgoing international calls, incoming calls.  
Blocking is switched on with a personal code. To use this service, it must be  
supported by your network.  
Roaming  
Within your home network, this means that your mobile phone automatically  
sets up communication procedures with different radio base stations when  
on the move.  
Scroll  
move between the menus and functions by pressing u or d.  
Select  
choose a menu or function by pressing the YES key.  
Semi-Duplex  
In handsfree equipment, full duplex means that the connection is open for  
both parties to talk simultaneously. The opposite, simplex, is when it is open  
to one at a time. Semi-duplex gives close to, but not complete, duplex  
functionality.  
Service Provider  
a company that provides services and subscriptions to mobile phone users.  
Glossary  
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Short Message Service (SMS)  
allows messages of up to 160 characters to be sent and received via the  
network operator’s message center to your mobile phone. Messages are stored  
if the phone is off or out of reach ensuring that they reach you. To use this  
service, it must be supported by your network.  
SIM card  
Subscriber Identity Module card – a card that must be inserted in any GSM-  
based mobile phone. It contains subscriber details, security information and  
memory for a personal directory of numbers. The card can be a small plug-in  
type or credit card sized but both types have the same functions. The T28z  
uses the small plug-in card.  
Subscription  
is the contract that you have with the service/network provider. To use your  
phone, you need to have a subscription to a network. You get a SIM  
(Subscriber Identity Module) card with your subscription. The services  
included in your subscription depend on your choice of operator and/or  
subscription. So some of the services and functions described in this manual  
may not be accessible to you. If you want a complete list of the services  
included in your subscription, please contact your network operator.  
Two Line Service  
enables you to have two lines and two different phone numbers on one  
subscription for your mobile phone. This makes it possible to have separate  
numbers for business and personal calls. To use this service, it must be  
supported by your network.  
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Glossary  
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Guidelines for Safe and  
Efficient Use  
Since its introduction in the mid 1980s the mobile phone has been one of the  
most exciting and innovative products ever developed. Your phone can help you  
to stay in touch with your office, your home, emergency services and others.  
Safety  
Exposure to Radio Frequency Signals  
Your wireless handheld portable telephone is a low power radio transmitter  
and receiver. When it is ON, it receives and also sends out radio frequency  
(RF) signals.  
In August, 1996, the Federal Communications Commission (FCC) adopted  
RF exposure guidelines with safety levels for handheld wireless phones.  
Those guidelines are consistent with the safety standards previously set by  
both US and international standards bodies:  
ANSI C95.1 (1992)*  
NCRP Report 86 (1986)*  
ICNIRP (1996)*  
Those standards were based on comprehensive and periodic evaluations of  
the relevant scientific literature. For example, over 120 scientists, engineers,  
and physicians from universities, government health agencies, and industry  
reviewed the available body of research to develop the ANSI Standard (C95.1).  
The design of your phone complies with the FCC guidelines (and those  
standards).  
* American National Standards Institute: National Council on Radiation  
Protection and Measurements; International Commission on Non-Ionizing  
Radiation Protection.  
Antenna Care  
Use only the supplied or an approved replacement antenna. Unauthorized  
antennas, modifications, or attachments could damage the phone and may  
violate FCC regulations.  
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Phone Operation  
NORMAL POSITION: Hold the phone as you would any other telephone  
with the antenna pointed up and over your shoulder.  
TIPS ON EFFICIENT OPERATION: For your phone to operate most  
efficiently:  
Extend your antenna fully (where applicable).  
Do not touch the antenna unnecessarily when the phone is in use. Contact  
with the antenna affects call quality and may cause the phone to operate at  
a higher power level than otherwise needed.  
Driving  
Check the laws and regulations on the use of wireless telephones in the areas  
where you drive. Always obey them. Also, if using your phone while  
driving, please:  
Give full attention to driving - driving safely is your first responsibility.  
Use handsfree operation, if available.  
Pull off the road and park before making or answering a call if driving  
conditions so require.  
In addition, Ericsson suggests the following safe driving tips if you are using  
your phone while driving:  
Get to know your wireless phone and its features such as speed dial and redial.  
Position your wireless phone within easy reach.  
Suspend conversations during hazardous driving  
conditions or situations.  
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls  
when you are not moving or before pulling into traffic.  
Do not engage in stressful or emotional conversations that may be distracting.  
Use your wireless phone to call for help.  
Use your wireless phone to help others in emergencies.  
Call roadside assistance or a special wireless non-emergency assistance  
number when necessary.  
Electronic Devices  
Most modern electronic equipment is shielded from RF signals. However,  
certain electronic equipment may not be shielded against RF signals from  
your wireless phone.  
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Pacemakers. The Health Industry Manufacturers Association recommends  
that a minimum separation of six (6”) inches be maintained between a  
handheld wireless phone and a pacemaker to avoid potential interference with  
the pacemaker. These recommendations are consistent with the independent  
research by and recommendations of Wireless Technology Research.  
Persons with pacemakers:  
Should ALWAYS keep the phone more than six inches from their  
pacemaker when the phone is turned ON.  
Should not carry the phone in a breast pocket.  
Should use the ear opposite the pacemaker to minimize the potential for  
interference.  
If you have any reason to suspect that interference is taking place, turn  
your phone OFF immediately.  
Hearing Aids. Some digital wireless phones may interfere with some hearing  
aids. In the event of such interference, you may want to consult your service  
provider (or call the customer service line to discuss alternatives).  
Other Medical Devices. If you use any other personal medical device,  
consult the manufacturer of your device to determine if it is adequately  
shielded from external RF energy. Your physician may be able to assist you in  
obtaining this information.  
Turn your phone OFF in health care facilities when any regulations posted in  
these areas instruct you to do so. Hospitals or health care facilities may be  
using equipment that could be sensitive to external RF energy.  
Vehicles. RF signals may affect improperly installed or inadequately shielded  
electronic systems in motor vehicles. Check with the manufacturer or its  
representative regarding your vehicle. You should also consult the  
manufacturer of any equipment that has been added to your vehicle.  
Posted Facilities. Turn your phone OFF in any facility where posted notices  
so require.  
Aircraft  
FCC regulations prohibit using your phone while in the air. Switch OFF your  
phone before boarding an aircraft.  
Blasting Areas  
To avoid interfering with blasting operations, turn your phone OFF when in a  
“blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs  
and instructions.  
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Potentially Explosive Atmospheres  
Turn your phone OFF when in any area with a potentially explosive  
atmosphere and obey all signs and instructions. Sparks in such areas could  
cause an explosion or fire resulting in bodily injury or even death.  
Areas with a potentially explosive atmosphere are often but not always clearly  
marked. They include fueling areas such as gasoline stations; below deck on  
boats; fuel or chemical transfer or storage facilities; vehicles using liquefied  
petroleum gas (such as propane or butane); areas where the air contains  
chemicals or particles, such as grain, dust, or metal powders; and any other  
area where you would normally be advised to turn off your vehicle engine.  
For Vehicles Equipped with an Air Bag  
An air bag inflates with great force. DO NOT place objects, including both  
installed or portable wireless equipment, in the area over the air bag or in the  
air bag deployment area. If in-vehicle wireless equipment is improperly  
installed and the air bag inflates, serious bodily injury could result.  
Product Care and Operation  
This device complies with Part 15 of the FCC Rules. Operation is subject to  
the following two conditions: 1) This device may not cause harmful  
interference, and 2) This device must accept any interference received,  
including interference that may cause undesired operation.  
Ericsson suggests you read and observe the following for safe care and  
operation of your phone:  
Do not allow children to play with your phone. They could hurt themselves  
or others, or could accidentally damage the phone. Your phone may contain  
small parts that could be detached and create a choking hazard.  
Do not expose your mobile phone to moisture or extreme temperatures.  
Only Ericsson original accessories are recommended. Failure to use them may  
result in loss of performance or product damage, and will void the warranty.  
Do not attempt to disassemble the product. Doing so will void warranty.  
This product does not contain consumer serviceable components. Service  
should only be performed by Authorized Service Centers.  
Do not allow objects to fall on, or liquids to spill on products.  
Connect AC (power supply) only to designated power sources as marked  
on the product.  
To reduce risk of damage, remove the electrical cord from the outlet by  
pulling the AC adapter at the outlet rather than the cord.  
Make sure the electric cord is located so that it will not be stepped on,  
tripped over, or otherwise subjected to damage or stress.  
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To reduce risk of electric shock, unplug the unit from the power source  
before attempting any cleaning. Once unplugged, use a soft cloth lightly  
dampened with water for cleaning.  
DANGER - Never alter the AC cord or plug. If the plug will not fit into the  
outlet, have a proper outlet installed by a qualified electrician. Improper  
connection can result in risk of electric shock.  
Don’t twist the antenna. Excess twisting will damage the antenna.  
Battery Information  
New Batteries  
The battery packaged with your phone is not fully charged. For maximum  
battery capacity, use your charger to condition the battery.  
Recycling Your Battery  
The battery must be disposed of properly. The battery should not be disposed  
of in municipal waste. Check local regulations for proper disposal  
instructions.  
Battery Use and Care  
A rechargeable battery has a long service life if treated properly. A new  
battery, or one that has not been used for a long period of time, should be  
conditioned before using your phone. Avoid recharging a fully-charged or  
almost fully-charged battery. If your phone shuts off due to low battery power,  
you should charge the battery within 24 hours for the battery to reach full  
capacity.  
This phone is powered by a rechargeable Lithium-Ion (Li-Ion) battery pack.  
Warning! This battery may explode and cause potential injury if exposed to  
or disposed of in a fire.  
Do Not expose the battery to temperatures above 140° F (60°C), such as in  
a car parked in the usn or on a hot day.  
Do Not short-circuit the battery’s metal contacts with metallic objects,  
such as keys in your pocket, as it may damage the battery.  
Do Not disassemble the battery.  
Use only Ericsson Original accessory chargers (including handsfree units  
that act as a charger) and the AC/DC adapter supplied with your battery  
charger. Use on a non-Ericsson Original accessory may be hazardous and  
damage from such use will void your phone warranty.  
Charging the battery at room temperatures below 41°F (5°C) or above  
113°F (45°C) may degrade battery performance and could be hazardous.  
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Keep away from children and do not allow the battery to be placed in their  
mouth. Battery electrolytes may be toxic if swallowed. Avoid battery  
electrolyte contact with your skin and eyes.  
Do Not use a damaged battery or charger.  
Turn off your phone before removing the battery.  
Do Not expose the battery to water or other liquids.  
Avoid dropping the battery while removing it from the phone.  
Avoid puncturing or crushing the battery.  
Only use the battery for its intended purpose.  
FDA Consumer Update  
FDA has been receiving inquiries about the safety of mobile phones,  
including cellular phones and PCS phones.  
The following summarizes what is known--and what remains unknown--  
about whether these products can pose a hazard to health, and what can be  
done to minimize any potential risk. This information may be used to  
respond to questions.  
Why the concern?  
Mobile phones emit low levels of radiofrequency energy (i.e., radiofrequency  
radiation) in the microwave range while being used. They also emit very low  
levels of radiofrequency energy (RF), considered non-significant, when in the  
stand-by mode. It is well known that high levels of RF can produce biological  
damage through heating effects (this is how your microwave oven is able to  
cook food). However, it is not known whether, to what extent, or through what  
mechanism, lower levels of RF might cause adverse health effects as well.  
Although some research has been done to address these questions, no clear  
picture of the biological effects of this type of radiation has emerged to date.  
Thus, the available science does not allow us to conclude that mobile phones  
are absolutely safe, or that they are unsafe. However, the available scientific  
evidence does not demonstrate any adverse health effects associated with the  
use of mobile phones.  
What kinds of phones are in question?  
Questions have been raised about hand-held mobile phones, the kind that have  
a built-in antenna that is positioned close to the user’s head during normal  
telephone conversation. These types of mobile phones are of concern because  
of the short distance between the phone’s antenna--the primary source of the  
RF--and the person’s head. The exposure to RF from mobile phones in which  
the antenna is located at greater distances from the user (on the outside of a  
car, for example) is drastically lower than that from hand-held phones,  
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because a person’s RF exposure decreases rapidly with distance from the  
source. The safety of so-called “cordless phones,” which have a base unit  
connected to the telephone wiring in a house and which operate at far lower  
power levels and frequencies, has not been questioned.  
How much evidence is there that hand-held mobile phones might  
be harmful?  
Briefly, there is not enough evidence to know for sure, either way; however,  
research efforts are on-going. The existing scientific evidence is conflicting  
and many of the studies that have been done to date have suffered from flaws  
in their research methods. Animal experiments investigating the effects of RF  
exposures characteristic of mobile phones have yielded conflicting results. A  
few animal studies, however, have suggested that low levels of RF could  
accelerate the development of cancer in laboratory animals. In one study, mice  
genetically altered to be predisposed to developing one type of cancer  
developed more than twice as many such cancers when they were exposed to  
RF energy compared to controls. There is much uncertainty among scientists  
about whether results obtained from animal studies apply to the use of mobile  
phones. First, it is uncertain how to apply the results obtained in rats and mice  
to humans. Second, many of the studies that showed increased tumor  
development used animals that had already been treated with cancer-causing  
chemicals, and other studies exposed the animals to the RF virtually  
continuously--up to 22 hours per day.  
For the past five years in the United States, the mobile phone industry has  
supported research into the safety of mobile phones. This research has  
resulted in two findings in particular that merit additional study:  
1. In a hospital-based, case-control study, researchers looked for an  
association between mobile phone use and either glioma (a type of brain  
cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No  
statistically significant association was found between mobile phone use  
and acoustic neuroma. There was also no association between mobile  
phone use and gliomas when all types of types of gliomas were considered  
together. It should be noted that the average length of mobile phone  
exposure in this study was less than three years.  
When 20 types of glioma were considered separately, however, an  
association was found between mobile phone use and one rare type of  
glioma, neuroepithelliomatous tumors. It is possible with multiple  
comparisons of the same sample that this association occurred by chance.  
Moreover, the risk did not increase with how often the mobile phone was  
used, or the length of the calls. In fact, the risk actually decreased with  
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cumulative hours of mobile phone use. Most cancer causing agents  
increase risk with increased exposure. An ongoing study of brain cancers  
by the National Cancer Institute is expected to bear on the accuracy and  
1
repeatability of these results.  
2. Researchers conducted a large battery of laboratory tests to assess the  
effects of exposure to mobile phone RF on genetic material. These  
included tests for several kinds of abnormalities, including mutations,  
chromosomal aberrations, DNA strand breaks, and structural changes in  
the genetic material of blood cells called lymphocytes. None of the tests  
showed any effect of the RF except for the micronucleus assay, which  
detects structural effects on the genetic material. The cells in this assay  
showed changes after exposure to simulated cell phone radiation, but only  
after 24 hours of exposure. It is possible that exposing the test cells to  
radiation for this long resulted in heating. Since this assay is known to be  
sensitive to heating, heat alone could have caused the abnormalities to  
occur. The data already in the literature on the response of the  
micronucleus assay to RF are conflicting. Thus, follow-up research is  
2
necessary.  
FDA is currently working with government, industry, and academic  
groups to ensure the proper follow-up to these industry-funded research  
findings. Collaboration with the Cellular Telecommunications Industry  
Association (CTIA) in particular is expected to lead to FDA providing  
research recommendations and scientific oversight of new CTIA-funded  
research based on such recommendations.  
Two other studies of interest have been reported recently in the literature:  
1. Two groups of 18 people were exposed to simulated mobile phone signals  
under laboratory conditions while they performed cognitive function tests.  
There were no changes in the subjects’ ability to recall words, numbers, or  
pictures, or in their spatial memory, but they were able to make choices  
more quickly in one visual test when they were exposed to simulated  
mobile phone signals. This was the only change noted among more than  
3
20 variables compared.  
2. In a study of 209 brain tumor cases and 425 matched controls, there was  
no increased risk of brain tumors associated with mobile phone use. When  
tumors did exist in certain locations, however, they were more likely to be  
on the side of the head where the mobile phone was used. Because this  
occurred in only a small number of cases, the increased likelihood was too  
4
small to be statistically significant.  
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In summary, we do not have enough information at this point to assure the  
public that there are, or are not, any low incident health problems associated  
with use of mobile phones. FDA continues to work with all parties, including  
other federal agencies and industry, to assure that research is undertaken to  
provide the necessary answers to the outstanding questions about the safety of  
mobile phones.  
What is known about cases of human cancer that have been  
reported in users of hand-held mobile phones?  
Some people who have used mobile phones have been diagnosed with brain  
cancer. But it is important to understand that this type of cancer also occurs  
among people who have not used mobile phones. In fact, brain cancer occurs  
in the U.S. population at a rate of about 6 new cases per 100,000 people each  
year. At that rate, assuming 80 million users of mobile phones (a number  
increasing at a rate of about 1 million per month), about 4800 cases of brain  
cancer would be expected each year among those 80 million people, whether  
or not they used their phones. Thus it is not possible to tell whether any  
individual’s cancer arose because of the phone, or whether it would have  
happened anyway. A key question is whether the risk of getting a particular  
form of cancer is greater among people who use mobile phones than among  
the rest of the population. One way to answer that question is to compare the  
usage of mobile phones among people with brain cancer with the use of  
mobile phones among appropriately matched people without brain cancer.  
This is called a case-control study.  
The current case-control study of brain cancers by the National Cancer  
Institute, as well as the follow-up research to be sponsored by industry, will  
begin to generate this type of information.  
What is FDAs role concerning the safety of mobile phones?  
Under the law, FDA does not review the safety of radiation-emitting  
consumer products such as mobile phones before marketing, as it does with  
new drugs or medical devices. However, the agency has authority to take  
action if mobile phones are shown to emit radiation at a level that is hazardous  
to the user. In such a case, FDA could require the manufacturers of mobile  
phones to notify users of the health hazard and to repair, replace or recall the  
phones so that the hazard no longer exists.  
Although the existing scientific data do not justify FDA regulatory actions at  
this time, FDA has urged the mobile phone industry to take a number of steps  
to assure public safety. The agency has recommended that the industry:  
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support needed research into possible biological effects of RF of the type  
emitted by mobile phones;  
design mobile phones in a way that minimizes any RF exposure to the user  
that is not necessary for device function; and  
cooperate in providing mobile phone users with the best possible  
information on what is known about possible effects of mobile phone use  
on human health.  
At the same time, FDA belongs to an interagency working group of the  
federal agencies that have responsibility for different aspects of mobile phone  
safety to ensure a coordinated effort at the federal level. These agencies are:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Health and Safety Administration  
National Telecommunications and Information Administration  
The National Institutes of Health also participates in this group.  
In the absence of conclusive information about any possible risk,  
what can concerned individuals do?  
If there is a risk from these products--and at this point we do not know that  
there is--it is probably very small. But if people are concerned about avoiding  
even potential risks, there are simple steps they can take to do so. For  
example, time is a key factor in how much exposure a person receives. Those  
persons who spend long periods of time on their hand-held mobile phones  
could consider holding lengthy conversations on conventional phones and  
reserving the hand-held models for shorter conversations or for situations  
when other types of phones are not available.  
People who must conduct extended conversations in their cars every day  
could switch to a type of mobile phone that places more distance between  
their bodies and the source of the RF, since the exposure level drops off  
dramatically with distance. For example, they could switch to:  
a mobile phone in which the antenna is located outside the vehicle,  
a hand-held phone with a built-in antenna connected to a different antenna  
mounted on the outside of the car or built into a separate package, or  
a headset with a remote antenna to a mobile phone carried at the waist.  
Again, the scientific data do not demonstrate that mobile phones are harmful.  
But if people are concerned about the radiofrequency energy from these  
products, taking the simple precautions outlined above can reduce any  
possible risk.  
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Where can I find additional information?  
For additional information, see the following websites:  
Federal Communications Commission (FCC) RF Safety Program  
(select “Information on Human Exposure to RF Fields from Cellular and  
PCS Radio Transmitters”)  
http://www.fcc.gov/oet/rfsafety  
World Health Organization (WHO) International Commission on Non-  
Ionizing Radiation Protection (select Qs & As)  
http://www.who.int/emf  
United Kingdom, National Radiological Protection Board  
http://www.nrpb.org.uk  
Cellular Telecommunications Industry Association (CTIA)  
http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for Devices and  
Radiological Health  
http://www.fda.gov/cdrh/consumer/  
Footnotes  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and  
Malignant Brain Tumors. In: State of the Science Symposium;1999 June  
20; Long Beach, California.  
2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and  
other laboratory assays. In: Annual Meeting of the Environmental  
Mutagen Society; March 29, 1999, Washington, D.C.; and personal  
communication, unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and  
Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive  
function in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of  
cellular telephones and the risk for brain tumors: a case-control study. Int.  
J. Oncol., 15: 113-116, 1999.  
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Index  
Calling  
from Call List 35  
Calling card  
making a call 80  
making 14  
putting on hold 17, 65, 66, 68, 69  
A
Add accessories to a profile 96  
Alarm 83  
Alarm indicator 11  
Alarm signal 42  
Answered calls indicator 35  
Answering calls 16  
Answering mode 95  
Answering service. See Voice Mail  
Area information 54  
message types 54  
receiving area messages 55  
Assembling the phone 5  
B
switching between calls 66  
CB. See Area information  
Cell broadcast. See Area information  
Changing phone lines 75  
Charging 6, 7  
Choosing a card 80  
Banking by phone 32  
Battery 6  
attaching 6  
charging 6, 7  
detaching 6  
Bell. See Alarm indicator  
Blocking calls. See Restrict calls  
Conference calls 67  
extracting a participant 68  
releasing a participant 68  
reviewing participants 68  
Credit card  
C
Calculator 84  
Call blocking. See Restrict calls  
Call cost 73  
setting a credit limit 74  
specifying price per unit 73  
Call List  
calling from Call List 35  
using the Call List 35  
Call restrictions. See Restrict calls  
Call Screening 63  
Call time 73  
making a call 80  
saving number 79  
D
Date 45  
format 45  
setting 45  
Desktop charger 91  
Dialed numbers indicator 35  
Disable caller ID 36  
Call waiting 65  
Call waiting service  
activating 65  
cancelling 65  
Index  
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Display  
I
greeting text 43  
language 10, 43  
light 43  
Indicators in display 35  
dialed numbers 35  
Display information 11  
DTMF tones 17  
E
Emergency calls 15  
Emergency number 15  
Enable caller ID 36  
Error messages 104  
SMS 11  
Infrared modem 96  
Initial settings 10  
International calls 15  
F
Fax, sending and receiving 81  
Features 20  
Fixed dialing 61  
activating 62  
Fixed numbers 62  
editing 62  
K
Key functions 12  
Keypad 4  
storing 62  
Flip 14, 69  
L
Letters, entering 28  
Line  
chosing a line 75  
Line indicator 11  
Forward Calls 56  
activating 57  
checking status 57  
forward indicator 11, 57  
incoming calls 56  
Forward calls  
activating 57  
cancelling 57  
Forward indicator 11, 57  
M
Making a call 14  
Menu system 21  
display text 24  
moving through 23  
shortcuts 25  
Message signal 42  
Message types (SMS) 49  
Microphone  
G
Games 85  
Glossary 107  
Greeting text in the display 43  
muting 17  
H
Minute minder 42  
Missed calls 36  
Missed calls indicator 11, 35  
Muting microphone 17  
Handsfree usage 94  
Help functions 25  
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Profile  
change name of 88  
indicator 11  
Profiles 87, 92  
change settings 89  
N
Name label 29  
Network  
forbidden networks 71  
preferences 70  
preferred networks 71  
search modes 72  
selecting 70  
PUK 6, 58  
Note Pad 18  
Q
Quick keys 102  
O
Online services 98  
Overview 4  
R
Receive calls 15  
Rejecting calls 16  
Restrict calls 60  
changing password 61  
Ring signal  
choosing 40  
composing own 41  
P
Personal ring signal 40  
Phone book 27  
checking status of memory 34  
creating 27  
edit a phone number 30  
e-mail addresses 33  
entering letters 28  
erasing phone number 31  
groups 33  
international numbers 27  
keeping up to date 30  
memory 27  
memory full 31  
overwrite protection 31  
shortcuts 30  
Phone lock 59  
activating/cancelling 60  
auto lock 59  
changing the security code 60  
full lock 59  
Phone number  
displaying own 44  
Phone number in SMS  
replying to 51  
S
Scroll 12  
Sending messages (SMS) 47  
Settings  
initial 10  
Silent ring signal 11  
SIM  
Application Toolkit 98  
data download to 99  
proactive 99  
SIM card 5  
features initiated by 100  
inserting 5  
PIN 5, 9  
changing 58  
PIN2 5  
changing 59  
Plus sign (+) 15  
Portable handsfree 92  
Preparing the phone 4  
resetting 99  
unblocking 58  
Index  
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SIM card lock  
activating 59  
V
Vehicle handsfree 93  
Vibrate mode 41  
Vibrating unit 41  
dialing 76  
labels 76  
rejecting 76  
cancelling 59  
unlocking 58  
SMS 46  
composing messages 47  
deleting a message 52  
editing messages 47  
enabling phone for sending 46  
forwarding messages 52  
message types 48  
reading stored messages 53  
receiving messages 50  
reply requested 49  
replying to messages 52  
sending messages 47  
storing messages 52  
templates 50  
Voice mail 37  
activating 37  
calling 37  
changing number 38  
types 49  
SMS indicator 11  
Speed dialing 30  
Stop watch 84  
Stored messages (SMS)  
reading 53  
T
Telephone banking 32  
Text messages (SMS) 46  
Time 44  
format 44  
setting 44  
Timer 84  
Tone signals 17  
Touch tones 17  
Troubleshooting 104  
Turning your phone off 10  
Turning your phone on 9  
Two Line Service 75  
126  
Index  
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