11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 1
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Assembling your DC11
This machine was inspected and
packaged carefully before being
shipped from the factory.
Clip the hose into the wand.
1 Align the cuff and pins. 2 Clip
the hose into the machine.
Click the tools onto the machine.
If you need assistance to assemble
or operate it, please call the Dyson
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Helpline on 1 866 693 9766.
Clip the floor tool into the wand.
Press catch 1 to release wand and
extend it fully until the wand cuffs click.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 4
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Storing your DC11
Remove the floor tool from the
wand. Compact the wand.
To attach the wand to the machine,
clip catch 1 between bins then press
catch 2 to click it into place.
Loop the hose around the machine.
Clip the hose into sides 3 and 4.
Slide the floor tool into the parking
yoke. Please do not park the wand
in an upright position, as it’s not
designed for this.
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1 866 693 9766
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WARNING
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• To reduce the risk of electric shock
and personal injury, this appliance
has a polarized plug (one blade
wider than the other). This plug
will fit in a polarized outlet only
one way. If the plug does not fit
fully in the outlet, reverse the plug.
If it still does not fit, contact a
qualified electrician to install the
proper outlet. Do not force the
plug into the outlet. Do not alter
the plug in any way.
CAUTION
• Keep hair, loose clothing, fingers,
and all parts of the body away
from openings and moving parts.
Please note:
• The machine is intended for
domestic use only.
• Fine dust such as plaster dust or
flour should only be vacuumed
Using your DC11
in small amounts.
TM
Extend the cable fully up to the red
tape. Press the on/off button to start
or stop the machine.
To adjust the wand length, press
catch 1 to slide the handle in or out.
Empty the clear bins as soon as
either one reaches the max mark
(see page 9).
Extend wand fully before use.
The floor tools fit into the end of the
wand, the wand handle or the hose.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 6
The tools clean upholstery, curtains
and stairs.
The tools fit the wand, wand handle and hose.
Hold the cable rewind button down
to rewind the cable.
CAUTION
• Hold plug when rewinding onto
cord reel. Do not allow plug to
whip when rewinding.
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clean air turbine head
bare floor tool
mini turbine head
Using your tools
Clean air turbine head
When you start the machine the
Turbine head is already in carpet
mode.
For bare floors, press in the button
Optional Bare floor tool
Cleans bare floors gently.
Optional Mini turbine head
Cleans hair from confined spaces
such as the car.
to turn the brushbar off. To return
to carpet mode, pull out the button
or turn the machine off.
1 Attach the enclosed adapter to
the Mini turbine head.
2 Attach the complete tool to the
end of the wand.
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Carrying your DC11
Crevice tool
Reaches into nooks and crannies.
For loose fabrics pull the trigger
and hold it to reduce suction.
For your safety do not press the
cyclone release catch when carrying
your machine.
CAUTION
• Do not shake the machine when
carrying.
• Ensure the cyclone pack and
wand handle are firmly secured
to the base.
• Ensure the hose has clicked into
place on both sides.
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Emptying your DC11
CAUTION
Press the red catch 1 to release the
cyclone pack.
Press catch 2 to empty the bins.
Close the bin base securely.
Replace the cyclone pack firmly
onto the machine.
• Disconnect the machine from
the electrical outlet before
emptying the bin. Failure to do
so could result in electric shock
or personal injury.
To re-assemble the bin bases,
squeeze the hinges at the back.
• Do not use the machine without
TM
the clear bins in place.
TM
Empty the clear bins as soon as
either one reaches the max mark.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 10
When necessary
Optional
3
Press catch 3 to remove the bins.
CAUTION
Bins must be completely dry before
refitting them.
Recommended for allergy sufferers.
• Do not rinse the cyclones in
water. Brush the fine dust off
the shroud.
CAUTION
• Do not use detergents, polishes
or freshening products.
• Do not immerse any other part
of the machine in water.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 11
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Cleaning the lifetime filter
.
CAUTION
Lift the plastic filter case out of the
machine.
Separate the foam layer and filter
case and shake both over the
dustbin.
Wash the filter and case in cold
water only.
• Disconnect the machine from the
electrical outlet before removing
the filter. Failure to do so could
result in electric shock or
CAUTION
• Rinse in cold water only.
• Do not use detergent.
personal injury.
• Do not put in a washing
machine or dishwasher.
Wash filter at least every 6 months.
When vacuuming fine dust, the filter
may require more frequent washing.
Press catch 1 to release cyclone pack.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 12
Wash the filter until the water runs
clear and squeeze it to remove
excess water.
Wash the case until the water runs
clear and tap it dry to remove
excess water.
Dry the filter and case for at least
12 hours.
The filter and case must be
completely dry before refitting.
CAUTION
CAUTION
• Do not dry in an oven or
microwave.
• Do not use the machine without
the filter in place.
• Do not dry in a clothes dryer.
• Do not dry near an open flame.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 13
CAUTION
B
• Disconnect the machine from
the electrical outlet before
starting to look for blockages.
Please note:
• Should any part of the machine
become blocked, the motor may
overheat and stop due to the
thermal cut-off being triggered.
Disconnect from the electrical
outlet and let the machine cool
down for at least 30 minutes
before clearing the blockage.
A
• Clearing blockages is not
covered by your machine’s
limited warranty.
C
Blockages
Check A and B to ensure nothing
Check the accessory tools.
Check C where the hose joins the
is obstructing the ducts.
machine.
CAUTION
CAUTION
• Don’t use sharp objects when
clearing blockages.
• Make sure all parts have been
replaced securely before using
your machine.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 14
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Clean air turbine head
1 Release the catches.
2 Remove the soleplate.
Mini turbine head
Press catch 1 to release cyclone pack.
Check whether the filter and case
need washing. Check the air inlets.
1 Release the catches.
2 Remove the soleplate.
3 Remove the brushbar and clear
3 Remove the brushbar and clear
away thread and hair.
away thread and hair.
4 Check the duct for blockages.
4 Check the duct for blockages.
5 To re-assemble, align the
arrows on each brushbar in the
same direction, click and fasten
the soleplate into place.
5 To re-assemble, align the
arrows on each brushbar in the
same direction, click and fasten
the soleplate into place.
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Dyson Helpline contact us on
-
-
-
1 866 693 9766
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 15
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Important safety instructions
1 Do not pull the cable.
3 Do not leave near heat sources.
4 Do not run over the cable.
5 Do not pick up water or liquids.
6 Do not pick up burning objects.
7 Do not put your hands near the
brushbar in use.
2 Do not use near open flames.
CAUTION
8 To avoid personal injury and to
prevent the machine from falling
when cleaning stairs, always
place it at the bottom of the stairs.
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11323_DC11_USA_OWNER_MAN.qxd p1 9/23/04 2:43 PM Page 16
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two
Household 2 year limited
years from date of purchase, when used only for private household purposes and in accordance with the Owner’s
Manual. This warranty provides, at no cost to you, all labor and parts to place your vacuum cleaner in proper operating
condition during the warranty period.
warranty Domestic use
For further details of the warranty including limitations and exclusions, and to register your purchase, please refer to
the product registration form found in your instruction pack.
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If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline on 1 866 693 9766 with your serial
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine
between the wheels.
Dyson customer care
Most queries can be solved over the phone by one of our Helpline staff.
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your
machine is under warranty, your machine will be repaired at no cost to yourself. To reach the Dyson Helpline call on
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This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
PCT/GB02/00320; PCT/GB02/00298; PCT/GB03/003659; PCT/GB03/003658; WO 02/067742; WO 02/067753; WO 02/067752; WO 02/067746;
WO 02/067757; WO 02/067755; WO 02/067713; US 5,078,761; US 10/468,304; US 10/239,426; US 10/467,671; US 10/468,870.
Please note: Small details may vary from those shown.
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Dyson Helpline contact us on
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1 866 693 9766
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