Dehumidifier
Models:
DEP400EW, DEP650EW, DEP740EW
Owner’s Manual
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Table of Contents
IMPORTANT SAFETY INFORMATION.................................................................I
INTRODUCTION ...................................................................................................1
PARTS IDENTIFICATION.....................................................................................2
BACK VIEW..........................................................................................................2
FRONT VIEW........................................................................................................2
INSTALLATION INSTRUCTIONS ........................................................................3
CONTROL PANEL OVERVIEW............................................................................4
OPERATING THE CONTROL PANEL .................................................................5
POWER ...............................................................................................................5
Auto-Restart: .................................................................................................5
Auto-Shut Off:................................................................................................5
CONTINUOUS MODE.............................................................................................5
FAN SPEEDS........................................................................................................5
SETTING THE HUMIDITY LEVEL..............................................................................5
LCD DISPLAY ......................................................................................................6
Error Codes...................................................................................................6
WATER FULL LIGHT..............................................................................................6
ADDITIONAL NOTES ABOUT THE DEHUMIDIFIER’S BEHAVIOR:....................................6
DRAINING THE UNIT............................................................................................7
MANUAL DRAIN....................................................................................................7
CONTINUOUS DRAIN.............................................................................................7
MAINTENANCE ....................................................................................................8
CLEANING THE UNIT .............................................................................................8
CLEANING THE PRE-FILTER ...................................................................................8
CLEANING THE WATER BUCKET .............................................................................8
PREPARATION FOR STORAGE ...............................................................................9
ENERGY SAVING GUIDE.....................................................................................9
TROUBLESHOOTING ..........................................................................................9
TROUBLESHOOTING CONTINUED .........................................................................10
SPECIFICATIONS...............................................................................................11
EDGESTAR LIMITED WARRANTY ...................................................................12
EdgeStar Portable Dehumidifier
ii
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Introduction
Thank you for purchasing this EdgeStar portable dehumidifier. We are glad you
chose us. We believe that your purchase of this product opens a relationship
between you and EdgeStar. We will provide the customer support needed to
nurture that relationship.
This manual contains important information regarding the proper installation, use
and maintenance of your portable dehumidifier. Following this manual will ensure
that your product will work at its peak performance and efficiency.
Your dehumidifier is designed to remove moisture in the air by condensation
removal and collecting the water in a removable bucket, or draining into a drain
hose that can be routed to a drain hole on the floor or condensate pump.
Please save the original product packaging in case you need to safely transport
your portable dehumidifier.
For Your Records:
Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the dealer that
sold you the product.
Read and follow this instruction manual carefully to help you install, use
and maintain your portable dehumidifier.
Read the troubleshooting section of this manual as it will help you
diagnose and solve common issues.
product guides, owner’s manuals, and access additional troubleshooting
resources.
If you need warranty service, our friendly customer service
telephone at 1 (866) 319-5473.
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Parts Identification
Front View
Control Panel
Handle*
Pre-filter
*Note: Some models
may not come with side
handles.
Air Intake
Water Bucket
Water Level Indicator
All the pictures in this manual are for reference only. Your unit may be
slightly different than the images depicted.
Back View
Exhaust
Drain hose outlet
Caster wheels
Power plug
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Installation Instructions
Your dehumidifier will remove moisture from the air and collect the excess
water in a bucket. You can use the EdgeStar dehumidifier to create a
comfortable environment and prevent damage caused by moisture to
books or valuables in areas such as basements or home libraries. Follow
the instructions below to unpack and set up your unit.
Note: Dehumidifiers working
in a basement will have little
or no effect on adjacent
enclosed rooms such as
closets, unless there is
enough circulation of air in
and out of the enclosed area.
1) Carefully unpack the dehumidifier from its box and packaging material,
and remove the adhesive tape holding the water bucket and filter in place.
You may want to save the box for storing and transporting the unit. Let
the unit sit upright for at least 24 hours before powering it on to allow the
compressor’s fluids to settle.
2) Place the dehumidifier on a level floor or surface that is strong enough
to support the unit with a full bucket of water in a room where the ambient
temperature will not drop below 41°F, and away from any heat sources
such as direct sunlight, heaters, radiators, dryers, etc.
Note: The unit is designed to
work in environments with
temperatures between 41°F
and 95°F
Allow at least 10 inches of space all around the unit and at least 20
inches of space above the unit.
Caution: The unit is designed
to be used indoors and
freestanding, and not be
used outdoors, or be built-in
to a cabinet or used under a
counter.
10”
10”
10”
10”
If you have multiple power outlets in the room, choose one that is near
the dehumidifier and that will be able to provide adequate power to the
unit. See the power requirements listed on the product label printed on
the side, or on the back of your dehumidifier.
3) Close all windows and doors. To be most effective, use the
dehumidifier in a contained room. For example, use it in a room with four
walls and a ceiling, instead of a partitioned studio, or warehouse.
4) To activate the unit and ensure the warning switches are engaged,
remove the water bucket and reinstall it; otherwise, the unit may not work
properly.
5) Plug the unit in to a grounded outlet. (Read the Safety Information
section.)
6) When first using the unit, press the Power button on the top of the unit
and run it in continuous mode for 24 hours.
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Control Panel Overview
Set Humidity Buttons
Indicator Light
LCD Display
Power Button
High Speed Button
Normal Speed Button
Continuous Button
Button
Function
Powers the unit on or off.
Power
Sets the unit to run continuously until the
water bucket is full. You will not be able to
use the increase/decrease humidity buttons.
Continuous
Sets the fan speed to high for maximum
moisture removal.
High
Sets the fan speed to normal for quieter
operation.
Increases the desired relative humidity
setting.
Normal
Increase
Note: The unit is not a
humidifier; using the increase
humidity button will not add
moisture to the air.
Decreases the desired relative humidity
setting for drier air.
Decrease
Indicator Light
Function
Power
Lights up when the unit is turned on.
Lights up when the unit is set to run
continuously until the water bucket is full.
Continuous
High
The High Fan Speed indicator light will be lit
when you set the fan speed to high.
The Normal Fan Speed indicator light will be
lit when you set the fan speed to normal.
Normal
The water full light will light up red if the unit
has filled the water bucket.
Water Full
LCD Display
The LCD can display the ambient humidity,
the set humidity, and error codes.
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Operating the Control Panel
Use the
Power button to turn the portable dehumidifier on and
Power
off. The LED indicator next to “Power” will light up. By default when
you first use the power button, the unit will begin to operate in
normal fan speed mode.
Note: If the unit was powered off, wait at least 3 minutes before
powering it back on.
Auto-Restart: If power to the unit is interrupted, the dehumidifier
will restart itself in with the last used mode/settings once the power
is restored. The compressor will restart after 3 minutes.
Auto-Shut Off: The unit will shut off when the set humidity has
been reached, or when the water bucket is full, has been removed,
or is not in its proper position.
Continuous mode dehumidifies the air until the water bucket is full.
Use the continuous mode for maximum dehumidification. You will
not be able to use the set humidity buttons.
Continuous Mode
To operate the unit in continuous mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
Power button.
3) Press the
Continuous button. The LED indicator next to
“Continuous” will light up.
4) Select the fan speed by using the
button.
Normal or
High
The dehumidifier has two fan speeds. Use the high fan speed for
maximum moisture removal. Use the normal fan speed for quieter
operation.
Fan Speeds
Select the fan speed by using the
Normal or
High button.
The desired humidity level can be set within a range of 35%
Relative Humidity (RH) to 80% RH in 5% increments.
Setting the Humidity Level
To set the desired humidity level percentage:
1) Make sure the power cord is plugged into a power outlet.
2) Press the
turned off.
Power button. Make sure the continuous light is
Note: Relative Humidity (RH)
is the ratio of the actual water
content of the air at a given
temperature to the potential
water content at that same
temperature.
3) Press the
Increase and Decrease buttons to set the
desired humidity level. After a few seconds, the LCD display will
revert to the actual room humidity level with ±5% accuracy. For
drier air use the
Decrease button.
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Operating the Control Panel continued
The LCD Display will show the room’s relative humidity percentage
LCD Display
by default. Pressing the
Increase and
Decrease buttons
will show the set humidity for a few seconds, and then revert to the
room’s relative humidity.
Error Codes
In addition to showing the humidity, the display may show the
following error codes:
E1 – Humidity sensor error
Power the unit off, and then unplug the unit for 15 minutes. Plug in
and power on. If the issue persists, please contact customer
service.
E2 – Temperature sensor error
Power the unit off, and then unplug the unit for 15 minutes. Plug in
and power on. If the issue persists, please contact customer
service.
P1 – Unit is defrosting
Allow the unit time to defrost. The error will clear itself after the unit
has been defrosted.
P2 – Bucket is full
Empty the water bucket and reinstall it.
The Water Full Light will illuminate when the bucket is ready to be
emptied. The light also turns on when the bucket is not installed or
installed incorrectly. Once the water is drained, and the bucket is
properly installed, the unit will operate normally.
Water Full Light
Additional notes about the dehumidifier’s behavior:
Once the unit reaches the desired set humidity, the power
button will remain lit while the compressor and fan shuts off.
You will not be able to change the fan speed.
If the power to the unit was interrupted while the compressor
was running, the unit may take a few minutes to start the fan
and compressor.
If the room’s relative humidity is lower than the set humidity, the
unit will not start the fan and compressor unless you set the unit
to run in Continuous mode.
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Draining the Unit
Manual Drain
The dehumidifier can be drained manually using the water bucket.
When the bucket is full, the unit will automatically stop running, and
the water full light will turn on.
Follow the steps to remove the bucket and dump the water.
1) Slowly and carefully pull
the bucket out by the
handles until you see the
bucket handle.
2) Pull the bucket up by its
handle
Warning: The water produced
by the dehumidifier is not
potable or suitable for drinking.
Do not drink the water drained
from the unit as it contains
contaminates and could make
you sick.
3) Pour the water out. Do not place the bucket on the floor as its
bottom is uneven and will fall down.
4) Reinstall the bucket.
The dehumidifier can be drained continuously to a floor drain.
Continuous Drain
1) Remove the water bucket from the unit, and you will find a hose
connector. You can use a 12 mm hose to attach to the connector.
Hose connector
Drain hose
2) Remove the rubber plug from the back of the unit’s drain hose
outlet, and push the drain hose through.
3) Securely attach the drain hose to the connector. Lead the other
end of the hose to a floor drain or other suitable drainage port.
4) You must reinstall the water bucket.
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Maintenance
Clean the dehumidifier and filters regularly to maintain performance and
efficiency, and prolong the unit’s life. Be sure to always unplug the
dehumidifier from the power outlet before cleaning.
Cleaning the unit
Use a soft dry cloth to wipe the body clean. If necessary, use lukewarm
water to dampen a cloth to clean the unit. Use a soft bristle brush and
vacuum cleaner to clean between the air intake and exhaust vents.
Never use abrasive chemicals, volatile substances, gasoline, detergents,
chemically treated cloths, or other cleaning solvents that may damage the
cabinet exterior.
Never spray water directly on the unit.
Cleaning the pre-filter
Clean the pre-filter periodically to prolong the unit’s life, and keep the unit
running efficiently. Lint, dust, and dirt can clog the unit and reduce its
performance and effectiveness. If the unit is used in a dusty environment
you may need to clean it on a weekly basis.
To clean the pre-filter, follow the steps below:
1) Power off the unit and remove the pre-filter.
2) Use a vacuum cleaner or tap the filter lightly to remove loose dust and
dirt, then rinse thoroughly under lukewarm running water (below 104°F).
You may use a mild soap and water solution if needed. Allow the pre-filter
to air dry in a cool and shaded place. Dry thoroughly before reinstalling.
NOTE: Do not put the filter in
a dishwasher.
3) Reinsert the pre-filter.
Warning: Never operate the unit without the air filter.
Cleaning the water bucket
Wash the water bucket frequently to prevent the growth of bacteria,
mildew and mold.
To clean the water bucket, follow the steps below:
1) Remove the water bucket from the unit.
2) Wash the bucket with clean water and a mild detergent. Rinse the
bucket thoroughly.
NOTE: Do not put the water
bucket in a dishwasher.
3) Install the water bucket.
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Maintenance continued
If you are not going to be using the unit for an extended period of time,
follow the instructions below before storing your unit:
Preparation for Storage
1) Turn off the unit and wait 24 hours before emptying the water tank.
2) Drain all the water from the water tank.
3) Clean the air filter, water tank and unit.
4) Unplug and carefully wind the power cord.
5) Cover the unit with a plastic bag.
6) Store the unit in an upright position in a dry, well-ventilated place.
Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your portable dehumidifier:
Do not cover the air outlet (exhaust) while in use.
Do not place the unit in front of curtains or drapes- to ensure they do
not obstruct the air intake.
Keep curtains, blinds or drapes closed during the sunniest part of the
day.
Close all windows and doors.
Indoor relative humidity should ideally be kept between 35 and 60
percent depending on the ambient temperature.
Make sure the unit is on a level surface.
To prolong the compressor's life, please wait at least 3 minutes before
turning the unit back on after shutting it off.
Inspect and keep the pre-filters clean by cleaning regularly.
Perform routine maintenance.
Troubleshooting
Follow the troubleshooting chart to resolve common issues.
Issue
Possible Cause
Solution
Run the unit for a longer
period of time
Insufficient time to dry
Make sure there are no
towels, curtains, or
furniture blocking the
front and back of the unit
Lower the humidity
control. Run the unit in
continuous mode
Close all windows and
doors
Air intake or Exhaust
vents are blocked
Humidity control may not
My dehumidifier does not be set low enough
dry the air
Opened windows or
doors
Room temperature is too Increase the room
low (below 41ºF)
There is a kerosene
heater or something
giving off water vapor in
the room
temperature
Remove any device
producing water vapor
Frost appears on the
This is normal behavior
coils
The dehumidifier has an
auto-defrost feature
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Troubleshooting continued
Issue
Possible Cause
Unit is not receiving
power
Solution
Make sure the unit is
plugged in
Move the unit to another
outlet. Check your circuit
breaker. (Refer to the
rating label on the back
of the unit to determine
the Amperage draw)
Drain the unit and restart
Remove bucket and
reinsert
Insufficient power
My dehumidifier is not
functioning at all
Water bucket is full
Water bucket is not in
proper position
If no indicator lights turn
on, contact customer
service
Control panel is
disconnected
Make sure the unit is on
a level surface
The unit is not level
Shut off the unit, and
remove the object from
the fan
A foreign object has
jammed the fan
My dehumidifier is
making a loud noise
The floor below the unit
is uneven
Move the unit to a level
surface
Air filter is clogged
Clean the air filter
Shut off the unit. Let the
unit sit on a level surface
for at least 24 hours and
restart
Contact customer service
Secure the drain hose.
Route your drain hose to
a drain hole or
My dehumidifier is
making a continuous
metallic knocking or
pinging sound
Unit may have been
shipped on its side
Damaged compressor
A drain hose has been
attached and is loose
My dehumidifier is
leaking
condensate pump
Cracked water bucket
Contact customer service
My dehumidifier runs for
a little while and then it
trips the power cord or
the circuit breaker
The dehumidifier may be
plugged into an outlet
that can not supply the
correct amount of current
Contact an electrician if
the unit works in a
different room or circuit
Restart the unit, and if
issue persists, contact
customer service
The control panel lights
blink randomly
Unit may have a faulty
control panel
Restart the unit, and if
issue persists, contact
customer service
Restart the unit, and if
issue persists, contact
customer service
Unit has an E1 error
Unit has an E2 error
Humidity sensor error
Temperature sensor
error
Allow the unit time to
auto-defrost
Empty the bucket and
reinstall
Unit has a P1 error
Unit has a P2 error
Unit is defrosting
Bucket is full
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Specifications
Description of product
Model
Portable Dehumidifier
DEP400EW
Voltage/Frequency
Power Consumption
Operating Current
Water Bucket Capacity
AC 115V~60Hz
525W
4.8A
5 Liters / 1.32 Gallons
Dehumidifying Capacity @ 80F RH60% 40 Pints/Day
Coolant
R22
Dimensions
W x D x H
13 7/16” x 10” x 19 15/16”
31 lbs
Weight
Description of product
Model
Portable Dehumidifier
DEP650EW
Voltage/Frequency
Power Consumption
Operating Current
Water Bucket Capacity
AC 115V~60Hz
710W
6.6A
10 Liters / 2.64 Gallons
Dehumidifying Capacity @ 80F RH60% 65 Pints/Day
Coolant
R22
Dimensions
W x D x H
15 1/2” x 12 11/16 x 24 1/2”
42 lbs
Weight
Description of product
Model
Portable Dehumidifier
DEP740EW
Voltage/Frequency
Power Consumption
Operating Current
Water Bucket Capacity
AC 115V~60Hz
810W
7.5A
10 Liters / 2.64 Gallons
Dehumidifying Capacity @ 80F RH60% 74 Pints/Day
Coolant
R22
Dimensions
W x D x H
15 1/2” x 12 11/16” x 24 1/2”
44 lbs
Weight
11
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EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
Cosmetic damage such as scratches and dents.
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
Labor charges incurred 91 days or more after the date of original purchase.
The use of EdgeStar products in commercial settings.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.
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EdgeStar Products
Box 81336
Austin, TX 78708-1336
Toll Free: 1-866-319-5473
E-mail: [email protected]
Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other
great EdgeStar products on the web at: http://www.edgestar.com
Product contents and specifications may change without notice.
Copyright © 2009 Living Direct, Inc. All rights reserved.
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