Dynex Car Satellite TV System DX 19E310NA15 User Manual

19" LED TV  
DX-19E310NA15  
WE ARE GOING GREEN!  
A copy of your User Guide is not provided in the box but is available  
online.  
Enter your model number in the box under  
Manual, Firmware, Drivers & Product Information,  
then click Search.  
You can also find additional troubleshooting information  
IMPORTANT INFORMATION  
Before using your new product, please read these instructions to prevent any damage.  
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Important safety instructions  
DX-19E310NA15  
Lightning  
For added protection for your device receiver during a lightning  
storm, or when it is left unattended and unused for long periods of  
time, unplug it from the power outlet and disconnect any antenna or  
cable system. This helps prevent property damage and personal injury  
from lightning and power line surges.  
Important safety instructions  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
Power lines  
An outside antenna system should not be located in the vicinity of  
overhead power lines or other electric light or power circuits, or where  
it can fall into such power lines or circuits. When installing an outside  
antenna system, extreme care should be taken to keep from touching  
such power lines or circuits as contact with them might be fatal.  
This symbol indicates that  
dangerous voltage constituting a  
risk of electric shock is present  
within your TV. This label is located  
on the back of your TV.  
Handling the LCD panel  
Your TV’s screen is made of glass. Do not drop your TV or hit, jolt,  
or press hard against the LCD panel. If the screen breaks, be  
careful of broken glass.  
If the LCD panel is broken, make absolutely sure that you do not  
touch the liquid in the panel. This may cause skin inflammation.  
If the liquid gets in your mouth, immediately gargle, rinse, and  
consult with your doctor. Also, if the liquid gets in your eyes or  
touches your skin, consult with your doctor after rinsing for at  
least 15 minutes or longer in clean water.  
This symbol indicates that there  
are important operating and  
maintenance instructions in the  
literature accompanying your TV.  
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Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Follow all instructions.  
Do not use this apparatus near water.  
Clean only with a dry cloth.  
Do not block any ventilation openings. Install in accordance with  
the manufacturer's instructions.  
Do not install near any heat sources such as radiators, heat  
registers, stoves, or other apparatus (including amplifiers) that  
produce heat.  
Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades with one  
wider than the other. A grounding type plug has two blades and a  
third grounding prong. The wide blade or the third prong are  
provided for your safety. If the provided plug does not fit into your  
outlet, consult an electrician for replacement of the obsolete  
outlet.  
Replacement parts  
When replacement parts are required, make sure that the service  
technician uses replacement parts specified by the manufacturer that  
have the same characteristics as the original part. Unauthorized  
substitutions may result in fire, electric shock, personal injury, or other  
hazards.  
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Safety check  
After completing any service or repair to this device, ask the service  
technician to perform routine safety checks to determine that your TV  
is in correct operating condition.  
9
Power source  
Operate your TV only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supplied to your  
home, consult an electrician or your local power company.  
10 Protect the power cord from being walked on or pinched  
particularly at plugs, convenience receptacles, and the point  
where they exit from the apparatus.  
Cautions  
11 Only use attachments/accessories specified by the manufacturer.  
Damage requiring service  
12 Use only with a cart, stand, tripod, bracket, or table  
specified by the manufacturer, or sold with the  
apparatus. When a cart is used, use caution when  
moving the cart/apparatus combination to avoid  
injury from tip-over.  
Unplug this TV from the power outlet and refer servicing to qualified  
service personnel under the following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled or objects have fallen into your TV.  
If your TV has been exposed to rain or water.  
If your TV does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the  
operating instructions because incorrect adjustment of other  
controls may result in damage and will often require extensive  
work by a qualified technician to restore your TV to its normal  
operation.  
13 Unplug this apparatus during lightning storms or when unused  
for long periods of time.  
14 Refer all servicing to qualified service personnel. Servicing is  
required when the apparatus has been damaged in any way, such  
as power-supply cord or plug is damaged, liquid has been spilled  
or objects have fallen into the apparatus, the apparatus has been  
exposed to rain or moisture, does not operate normally, or has  
been dropped.  
If your TV has been dropped or damaged in any way.  
When your TV exhibits a distinct change in performance.  
15 The wall plug is the disconnecting device. The plug must remain  
Outdoor antenna grounding  
readily operable.  
If an outside antenna or cable system is connected to your TV, make  
sure that the antenna or cable system is grounded to provide some  
protection against voltage surges and built-up static charges. Article  
810 of the National Electrical Code, ANSI/NFPA No. 70, provides  
information with respect to correct grounding of the mast and  
supporting structure, grounding of the lead-in wire to an antenna  
discharge unit, size of grounding conductors, location of the  
antenna-discharge unit, connection to grounding electrodes, and  
requirements for the grounding electrode.  
16 Remote control batteries should not be exposed to excessive heat  
such as sunshine, fire, or the like.  
17 The apparatus should not be exposed to dripping or splashing,  
and no objects filled with liquids, such as vases, should be placed  
on the apparatus.  
Warnings  
Electric shock hazard  
To reduce the risk of fire or electric shock, do not remove any cover or  
expose the device to rain or moisture. No user-serviceable parts are  
inside. Refer servicing to qualified service technicians.  
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4
Troubleshooting  
DX-19E310NA15  
Antenna lead-in wire  
Grounding clamp  
Problem  
No power  
Solution  
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Make sure that the power cord is correctly connected to your TV  
and a power outlet.  
1
2
Unplug the power cord, wait 60 seconds, then plug the cord back  
in and turn on your TV.  
Antenna discharge unit  
Grounding conductors  
Ground clamps  
Other devices (for example, surround sound receiver, external  
speakers, fans, or hair dryers) may be interfering with your TV.  
Try turning off one device at a time to determine which device is  
causing interference. After you have determined which device is  
causing interference, move it further from the TV to eliminate  
the interference.  
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Power service grounding  
electrode system  
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“No signal” error  
message is displayed  
Electric service equipment  
Press INPUT and make sure that you have selected the correct  
input for the device or service you are trying to use.  
If you are using a cable or satellite box, use the remote that came  
with that box to change channels.  
Make sure that you have the correct input selected to view  
channels from the cable or satellite box.  
Note to CATV system installer  
Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides  
guidance for correct grounding. Specifically, it states that the cable  
ground must be connected to the grounding system of the building  
as close to the point of cable entry as practical.  
After Auto Channel  
Search, there are no  
channels  
Reception can vary by channel depending on the broadcast  
power level of a given station. Contact your cable or satellite TV  
provider.  
Condensation  
Make sure that the antenna or cable/satellite TV is connected  
securely to your TV.  
Moisture will form on the TV if the TV is brought from cool  
surroundings into a warm room or if the temperature of the room rises  
suddenly. When this happens, the TV's performance may be impaired.  
To prevent this, let the TV stand in its new surroundings for about an  
hour before switching it on, or make sure that the room temperature  
rises gradually.  
Condensation may also form during the summer if the TV is exposed  
to the breeze from an air conditioner. In such cases, change the  
location of the TV.  
Try replacing the cable between the antenna/cable or  
cable/satellite box and your TV.  
One or more channels  
do not display.  
Make sure that the channels are not blocked. See “Setting  
parental control levels” in the online User Guide.  
Make sure that the channels are not hidden. The channel may  
have been deleted from the channel list. You can tune to the  
channel by pressing the number buttons or you can add the  
channel back to the channel list. See “Hiding channels” in the  
online User Guide.  
Mobile telephone warning  
To avoid interference with your TV picture and sound, operating  
problems, or even damage, keep your cordless and cellular telephones  
away from the TV.  
If you are using a cable or satellite box, use the remote that came  
with that box to change channels.  
Make sure that you have the correct input selected to view  
channels from the cable or satellite box.  
End of life directives  
If you are using an antenna, the digital channel signal may be  
low. To check the digital channel signal strength, see “Checking  
the digital signal strength” in the online User Guide.  
Your TV contains tin-lead solder. Disposal of this material may be  
regulated for environmental reasons. Your TV also contains material  
that can be recycled and reused.  
Password is lost.  
Enter 9999 to access parental controls, then set a new password.  
See “Setting or changing the password” in the online User Guide.  
Non-active pixels  
The LCD panel contains almost 3 million thin film transistors, which  
provide exceptionally sharp video quality. Occasionally, a few  
non-active pixels may appear on the screen as a fixed blue, green, or  
red point. These non-active pixels do not adversely affect the  
performance of your TV, and are not considered defects.  
Some settings cannot  
be accessed.  
If a setting is grayed, the setting is not available in the current  
video input mode.  
TV cabinet creaks.  
When the TV is in use, the temperature rises naturally and may  
cause the cabinet to expand or contract which can cause a  
creaking noise. This is not a malfunction.  
Troubleshooting  
Control buttons do  
not work  
Make sure that the Button Lock option is set to Off. See  
“Locking control buttons” in the online User Guide.  
Unplug the power cord, wait a few seconds, then plug the cord  
back in and turn on your TV.  
Warning  
Do not try to repair your TV yourself. Contact  
authorized service personnel.  
TV keeps turning off  
Make sure that the sleep timer is not turned on. See “Setting the  
sleep timer” in the online User Guide.  
Problem  
Solution  
Remote control does  
not work.  
Notes  
Make sure that the power cord is correctly connected to your TV  
If the problem is not solved by using these  
troubleshooting instructions, turn off your TV,  
then turn it on again.  
Additional troubleshooting information is in  
your online User Guide. Go to  
and a power outlet.  
Make sure that there are no obstructions between the remote  
control and the remote control sensor on the front of the TV.  
Point the remote control directly at the remote control sensor on  
your TV. For the location of the remote control sensor, see  
“Front” in the online User Guide.  
Make sure that the batteries are installed correctly. See  
“Installing remote control batteries” in the online User Guide.  
Replace dead batteries with new batteries. See “Installing  
remote control batteries” in the online User Guide.  
Service, enter your model number in the box  
under Manual, Firmware, Drivers & Product  
Information, then click Search.  
Trouble programming  
your existing  
universal remote  
control.  
See instructions and a table of common codes in “Programming  
a different universal remote control” in the online User Guide.  
Codes are subject to change. For up to date codes, go to  
Replace dead batteries with new batteries. Refer to the User  
Guide that accompanied your universal remote control.  
Refer to the User Guide that accompanied your universal remote  
control and contact the manufacturer if problems persist.  
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5
Specifications  
DX-19E310NA15  
Audio  
Specifications  
Number: 2  
Watts per channel: 2.5W  
Specifications are subject to change without notice.  
Dimensions and weight  
Speakers  
Power  
17.8 × 13.5 × 2 in. (45.2 × 34.2 × 5.2 cm)  
On: 30W  
Standby: <1W  
Without stand  
With stand  
4.5 lbs. (2.2 kg)  
Power consumption  
17.8 × 13.5 × 6.4 in. (45.2 × 34.3 × 16.3 cm)  
5.3 lbs. (2.4 kg)  
Power input  
DC 12V, 2.5A  
Miscellaneous  
Screen  
OSD languages  
INlink  
English, French, Spanish  
Screen size measured  
diagonally  
18.5 in.  
No  
Game Mode  
No  
Display type  
LED  
60Hz  
ENERGY STAR qualified  
Internet connectable  
TV base screws  
V-Chip (version 2.0)  
Sleep timer  
Channel labeling  
No  
Panel 60 Hz vs.120 Hz  
Display resolution  
Panel resolution  
Aspect ratio  
No  
720p  
M4 type (8 mm length) (4 pcs)  
1366 (H) × 768 (V)  
16:9  
Yes  
Yes  
Yes  
Contrast ratio  
(typical)–panel  
500:1  
Dynamic contrast ratio–  
list value  
TV brightness (minimum)  
cd/m2  
VESA mount (mm)  
(horizontal × vertical)  
VESA mount screws  
20,000:1  
100 × 100  
M4 type  
140 nits  
Comb filter  
3d y/c digital  
Note  
Response time  
Horizontal viewing angle  
Vertical viewing angle  
5 ms  
90°  
The length of the wall-mount screws vary  
depending on the wall-mount bracket you  
purchased. See the instructions that came with  
the wall-mount bracket for screw lengths.  
65°  
Display resolutions/VGA scan rates  
Legal notices  
HDMI suggested resolutions  
Component video suggested  
resolutions  
720p, 480p, 480i  
720p, 480p, 480i  
FCC Statement  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
Tuner  
Analog  
Digital  
NTSC  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
ATSC, 8-VSB, Clear-QAM  
Inputs  
2 (side)  
E-EDID compliant  
HDCP compliant  
HDMI  
Component video  
Composite video  
1 (back)  
1 (back)  
Reorient or relocate the receiving antenna.  
Shared with component Y  
Yes  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Shared audio (component  
and composite)  
PC/VGA  
Consult the dealer or an experienced radio/TV technician for help.  
No  
No  
Warning  
3.5mm PC audio input  
Changes or modifications not expressly approved by the party responsible for  
1 (side)  
HDMI1 (DVI) jack  
Supports Video Only  
compliance could void the user's authority to operate the equipment.  
DVI  
Cables  
Connections to this device must be made with shielded cables with metallic  
RF/EMI connector hoods to maintain compliance with FCC Rules and  
Regulations.  
1 (side)  
USB  
Supports JPEG and firmware upgrade  
Antenna/Cable  
1 (back)  
Canadian Notice  
CAN ICES-3 (B)/NMB-3(B)  
Outputs  
Standard Television Receiving Apparatus — Appareil de réception télévision  
Video  
No  
ordinaire, Canada BETS-7 / NTMR-7  
Analog audio/Headphone  
Digital audio  
WiFi  
1 (side)  
IC Statement  
1 (coaxial) (side)  
This device complies with Industry Canada licence—exempt RSS standard(s).  
No  
No  
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of the device.  
Ethernet  
This equipment complies with IC radiation exposure limits set forth for an  
uncontrolled environment.  
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6
Legal notices  
DX-19E310NA15  
HDMI  
Open Source  
The terms HDMI and HDMI High-Definition  
Font name: Arimo  
Multimedia Interface, and the HDMI Logo are  
trademarks or registered trademarks of HDMI  
Licensing LLC in the United States and other countries.  
Version 1.23  
Copyright 2013 Steve Matteson  
Licensed under the Apache License, Version 2.0 (the “License”); you may not  
use this file except in compliance with the License. You may obtain a copy of  
Unless required by applicable law or agreed to in writing, software distributed  
under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR  
CONDITIONS OF ANY KIND, either express or implied. See the License for the  
specific language governing permissions and limitations under the License.  
Dolby Laboratories  
Manufactured under license from Dolby  
Laboratories. Dolby and the double-D symbol are  
trademarks of Dolby Laboratories.  
If you require additional information please call the Dynex support line at  
1-800-305-2204.  
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7
One-year limited warranty - Dynex Televisions  
DX-19E310NA15  
Failures or Damage caused by any contact including but not limited to  
liquids, gels or pastes.  
One-year limited warranty -  
Dynex Televisions  
Definitions:  
Up to three (3) pixel failures (dots that are dark or incorrectly illuminated)  
grouped in an area smaller than one tenth (1/10) of the display size or up  
to five (5) pixel failures throughout the display. (Pixel based displays may  
contain a limited number of pixels that may not function normally.)  
Problems with delay in motion or action of video images while playing  
first-person style video games.  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR  
EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. DYNEX SHALL NOT BE LIABLE  
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF  
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT  
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS  
OR LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES  
WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES  
FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD  
SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,  
WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND  
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS  
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE  
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO  
PROVINCE.  
Contact Dynex:  
For customer service please call:  
US & Canada 1-800-305-2204  
DYNEX is a trademark of Best Buy and its affiliated companies.  
Registered in some countries.  
Dynex Products ("Dynex") warrants to you, the original purchaser of this new  
Dynex-branded television ("Product"), that the Product shall be free of defects  
in the original manufacturer of the material or workmanship for a period of one  
(1) year from the date of your purchase of the Product ("Warranty Period"). For  
this warranty to apply, your Product must be purchased in the United States or  
Canada from a Best Buy or Future Shop authorized dealer of Dynex brand  
products only that are packaged with this warranty statement.  
How long does the coverage last?  
The Warranty Period lasts for 1 year (365 days) from the date you purchased the  
Product. Your purchase date is printed on the receipt you received with the  
Product.  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the material or  
workmanship of the Product is determined to be defective by an authorized  
Dynex repair center or store personnel, Dynex will (at its sole option): (1) repair  
the Product with new or rebuilt parts; or (2) replace the Product at no charge  
with new or rebuilt comparable products or parts. Products and parts replaced  
under this warranty become the property of Dynex and are not returned to  
you. If service of Products or parts are required after the Warranty Period  
expires, you must pay all labor and parts charges. This warranty lasts as long as  
you own your Dynex Product during the Warranty Period. Warranty coverage  
terminates if you sell or otherwise transfer the Product.  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave South, Richfield, MN 55423 U.S.A.  
©2014 Best Buy. All rights reserved.  
Made in China  
How to obtain warranty service?  
If you purchased the Product at a Best Buy or Future Shop retail store location  
and your television Product has a screen size of less than 42 inches, please take  
your original receipt and the Product to any Best Buy or Future Shop store.  
Make sure that you place the Product in its original packaging or packaging  
that provides the same amount of protection as the original packaging. If you  
purchased the Product from a Best Buy or Future Shop online web site, mail  
your original receipt and the Product to the address listed on the web site.  
Make sure that you put the Product in its original packaging or packaging that  
provides the same amount of protection as the original packaging.  
To obtain in-home warranty service for a television with a screen 42 inches or  
larger, in the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY for  
Future Shop call 1-800-663-2275. Call agents will diagnose and correct the  
issue over the phone or will have an Dynex-approved repair technician  
dispatched to your home.  
Where is the warranty valid?  
This warranty is valid only in the United States and Canada at Best Buy or  
Future Shop branded retail stores or websites to the original purchaser of the  
product in the county where the original purchase was made.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction/education  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to acts of God, such as power surges  
Accident(s)  
Misuse, unintentional or intentional  
Abuse, unintentional or intentional  
Negligence  
Commercial purposes/use, including but not limited to use in a place of  
business or in communal areas of a multiple dwelling condominium or  
apartment complex, or otherwise used in a place of other than a private  
home.  
Modification of any part of the Product, including the antenna  
Plasma display panel damaged by static (non-moving) images applied for  
lengthy periods (burn-in).  
Damage due to incorrect operation or maintenance  
Connection to an incorrect voltage or power supply  
Outages, static or other problems with over-the-air reception of television  
broadcast signals.  
Attempted repair by any person not authorized by Dynex to service the  
Product  
Products sold "as is" or "with all faults"  
Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)  
Products where the factory applied serial number has been altered or  
removed  
Loss or Theft of this product or any part of the product  
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US and Canada Market - (800) 305-2204  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave. South, Richfield, MN 55423 U.S.A.  
© 2014 BBY Solutions, Inc. All rights reserved.  
DYNEX is a trademark of BBY Solutions, Inc. Registered in some countries. All other products and  
brand names are trademarks of their respective owners.  
Made in China  
V1 14-0559  
ENGLISH  
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