Cecilware Coffeemaker FTC 3 N User Manual

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Note: In areas with extremely hard water, a Water Softener must be installed to prevent a  
malfunctioning of the equipment due to high lime and mineral buildup. Not doing so it will  
void the warranty.  
COMPLIANCES! This equipment to be installed to comply with the Basic Plumbing Code of the  
Building Officials and Code Administrators International, Inc. (BOCA) and of the Food and Drug  
Administration (FDA.)  
INITIAL SET-UP,  
1 .Make sure unit is disconnected from power source.  
2..Remove top cover and make sure that heater switch is in the OFF position. This will prevent Heater Damage  
due to lack of water in the tank.  
3. Plug the brewer into a power source.  
4. Water will flow into the tank and will stop when the tank is fully primed ( 4-5 minutes)  
Note: This process Is automatic and is controlled by the Level Control Board and the Level Control Sensor  
plugged into the top of the Tank.  
5. Flip the Heater Toggle Switch to the ON position. This activates the heater . Allow 15-20 min. heat up time.  
6. Unplug the brewer and Replace the top cover.  
7. Re-connect the brewer and test run the unit by going through a Brew Cycle .  
NOTE:  
The machine is equipped with a Low Temperature Lockout system and will not brew until the hot water tank is  
filled with water and has reached the proper brew temperature of 197-203°F.  
Insert the Brew Funnel and position empty Dispenser under it.  
Go through one Brew cycle to make sure unit is operating properly.  
Note: To test the brew cycle with cold water, flip Heater Switch to OFF position. This deactivates the  
temperature lockout and allows speedier testing.  
Tea Brewing Procedures.  
The Brewers are Factory preset to deliver the correct amount of hot water for best extraction of Hot Tea  
Concentrate and Cold Water Dilution. See Flavor Chart. Different Tea Blends might require some secondary  
adjustments of Hot and Cold water ratios in order to achieve their desired flavor profiles. This is easily  
accomplished by adjusting the Cold and Hot Brew Timers located inside the top. See instructions under  
Adjustments (for qualified Service Personnel only)  
FLAVOR CHART  
MODEL  
FTC-3-N, FTC-3.5-N  
HOT WATER  
0.78 gal. [3 liters] in 3 minutes  
COLD WATER  
2.75 gal. [10 liters]  
DELAY  
1 ½ Min  
TEA BAG SIZE  
3 oz  
FTC-3-N, FTC-3,5-N  
(Special Order)  
0.78 gal. [3 liters] in 3 minutes  
2.75 gal. [10 liters]  
5 Min  
3 oz  
4 oz  
FTC-5-N  
1.30 gal. [5 liters] in 5 minutes  
2.6 gal. [10 liters] in 10 minutes  
3.70 gal. [14 liters]  
7.50 gal. [28 liters]  
1 ½ Min  
1 ½ Min  
FTC-10-N  
(2) 4 oz or  
(3) 3 oz  
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Tea Brewing Instructions  
CAUTION:  
Operate with care.  
Tea Brewer dispenses HOT WATER and HOT TEA that can cause serious burns.  
1. Start each brew cycle with a clean brew funnel and a clean empty tea dispenser.  
2. Place a tea bag into the funnel and slide the funnel into the funnel rails until it stops.  
3. When the Green Brew Switch Light comes on, press and release the Brew Button.  
NOTE:  
This tea brewer will not brew until the pre-set brew temperature (197-203° F) is reached.  
4. Allow approximately 3 minutes for the tea concentrate to stop dripping from the Funnel tip.  
5. Carefully remove Brew Funnel and discard the used tea bag ONLY AFTER all visible dripping has  
stopped.  
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SANITIZING:  
All food dispensing units should be sanitized periodically. All parts to be sanitized must be cleaned first.  
To prepare a sanitizing solution:  
ADD 2 TSP. OF LIQUID CLOROX BLEACH (5.25% CONCENTRATION) TO 1 GALLON OF WATER AT ROOM TEMPERATURE (70° - 90°F).  
Soak all parts for a minimum of 3 min. in the sanitizing solution.  
Note: Always start with an unopened bottle of Clorox Bleach since the solution from an opened bottle has a short life span.  
Let all sanitized parts drain and dry naturally. DO NOT WIPE THEM DRY.  
Before using the sanitized unit (or parts) with food stuffs, rinse all parts thoroughly with water.  
CARE FOR STAINLESS STEEL:  
Stainless Steel surfaces that come in contact with food substances, MUST BE CLEANED EVERY DAY.  
WHEN CLEANING STAINLESS STEEL, ONLY A pH NEUTRAL CLEANER IS TO BE USED.  
Use nylon or brass brushes (not steel wire brushes) for removing food deposit.  
Many food products contain acids, alkalis, or other substances which corrode Stainless Steel.  
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TROUBLESHOOTING GUIDE  
WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components  
of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
1
a) Heater Switch OFF.  
a) Turn Heater Switch ON.  
Brewed Cold Tea.  
b) Run out of hot water  
c) Thermostat is OFF.  
d) Loose electrical connection.  
e) Thermostat is defective.  
f) Hi-Limit Temperature Switch is tripped.  
b) Allow time for water in tank to heat after filling.  
c) Set Thermostat at 197°F [to max. position].  
d) Check all electrical connections for contact.  
e) Replace Thermostat.  
f) Replace the Hi-limit Temperature Switch..  
g) Bad Heating Element or Heater is burned out. g) Replace Heater.  
h) Bad low temperature cutout circuit.  
Contactor/Relay  
h) Replace Contactor/ Relay.  
2
a) Not enough Tea in the brew funnel.  
b) Water flow too low.  
c) Brew time is too short.  
d) Water is too cold.  
a) Put more Tea in the brew funnel [see chart]  
b) Check flow [should be .26 gal /min.] Replace Dispense Valve.  
c) Adjust hot water timer to 3 min. max.  
Tea too weak.  
d) Adjust Thermostat to 197°F [to max. position]  
3
a) Too much tea in the brew funnel.  
b) Water flow is high  
c) Brew time is too long.  
d) Water is too hot.  
a) Put less Tea in the brew funnel [see chart]  
Tea too strong.  
b) Check flow [should be .26 gal /min.] Replace Dispense Valve.  
c) Adjust hot water timer to 3 min. 197°F [to max. position]  
d) Adjust Thermostat to 197°F [to max. position]  
4
a) Leaking Water Inlet Valve.  
a) Clean/check fittings of Water Inlet Valve.  
Replace Water Inlet Valve if needed. See ”Water Inlet Valve Test”  
b) Clean/unclog Water Dispense Valve.  
Water keeps dripping  
or running from  
dilution nozzle.  
b) Clogged/ stuck Water Dispense Valve  
Replace Dispense Valve if defective.  
5
a) Water Inlet Valve malfunction.  
a) Check Water Inlet Valve. Replace if necessary.  
See “Water Inlet Valve Test”  
b) Test High-Level Float Switch. See “High-Level Float Test”  
c) Check Probe. Replace if necessary.  
No water is going  
into tank at all.  
or  
b) Hi-Level Float Switch malfunction.  
c) Probe malfunction.  
No water is coming  
from dilution nozzle  
d) Solid State Water Level Controls board  
malfunction.  
d) Check The Water Level Controls. Replace if necessary.  
e) Timer malfunction.  
e) Check Timer: Time dispensing time vs. set time on Timer.  
Replace if necessary.  
6
a) Water Level Probe malfunction.  
b) Solenoid (Water Inlet Valve) malfunction.  
a) Check Level Control Probe. Replace if necessary. See “ProbeTest”.  
b) Check Solenoid. Replace if necessary.  
Water will not stop  
flowing into water tank. c) Solid State Water Level Control board  
malfunction.  
c) Check The Water Level Controls. Replace if necessary.  
d) Float Switch malfunction.  
d) Replace Float Switch.  
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a) Heater Switch is OFF.  
Water is not heating up b) Thermostat is OFF.  
in the water tank. c) Loose connection on Thermostat.  
a) Turn Heater Switch ON.  
b) Turn Thermostat ON. Turn Thermostat Knob Clockwise.  
c) Make sure all wires and ring terminals on the thermostat are tight.  
d) Reset the Hi-Limit Button, If heater still does not work,  
replace the Hi-limit Temperature Switch (see Item 6 in Tank ill.).  
e) Replace the Heater.  
d) Hi-Limit Temperature Switch is tripped  
or it is defective.  
e) Heater is burned out or defective.  
h) Bad Low Temperature Cutout Circuit.  
Contactor/Relay.  
h) Replace Contactor/Relay. See item 2 of Description of Components.  
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