Cal Spas Hot Tub LTR20111000 User Manual
LTR20111000, Rev. D  
9/14/11  
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1
Important Safety Instructions  
READ AND FOLLOW ALL INSTRUCTIONS  
WARNING:  
DANGER -- Risk of injury:  
To reduce the risk of injury, do not permit children to The suction fittings in this spa are sized to match  
use this product unless they are closely supervised the specific water flow created by the pump. Should  
at all times.  
the need arise to replace the suction fittings, or the  
pump, be sure the flow rates are compatible.  
DANGER -- Risk of accidental drowning:  
Never operate the spa if the suction fitting or filter  
baskets are broken or missing. Never replace a  
suction fitting with one that is rated less than the flow  
rate marked on the original suction fitting.  
Do not allow children to be in or around a spa unless  
a responsible adult supervises them. Keep the spa  
cover on and locked when not in use. See instructions  
enclosed with your cover for locking procedures.  
DANGER -- Risk of electric shock:  
DANGER -- Risk of electric shock:  
Install the spa at least 5 feet (1.5 meters) from all Do not permit any external electrical appliances,  
metal surfaces. As an alternative, a spa may be such as lights, telephones, radios, televisions, and  
installed within 5 feet of metal surfaces if each metal etc., within five feet (1.5 meters) of the spa. Never  
surface is permanently bonded by a minimum #8 attempt to operate any electrical device from inside  
AWG solid copper conductor to the outside of the the spa.  
spa’s control box.  
WARNING -- To reduce the risk of injury:  
The use of alcohol, drugs or medication before or  
during spa use may lead to unconsciousness, with  
the possibility of drowning.  
The spa water should never exceed 104˚F (40˚C).  
Water temperatures between 100˚F (38˚C) and  
104˚F (40˚C) are considered safe for a healthy Persons suffering from obesity, a medical history of  
adult. Lower water temperatures are recommended heart disease, low or high blood pressure, circulatory  
for young children and when spa use exceeds 10 system problems or diabetes should consult a  
minutes.  
physician before using the spa.  
High water temperatures have a high potential for Persons using medications should consult a physician  
causing fetal damage during pregnancy. Women who before using the spa since some medications may  
are pregnant, or who think they are pregnant, should induce drowsiness while others may affect heart rate,  
always check with their physician prior to spa usage. blood pressure and circulation.  
HYPERTHERMIA DANGER:  
Prolonged exposure to hot air or water can induce  
hyperthermia. Hyperthermia occurs when the internal  
temperature of the body reaches a level 3˚F to 6˚F  
above the normal body temperature of 98.6˚F (or  
2˚C to 4˚C above 37˚C). While hyperthermia has  
many health benefits, it is important not to allow  
your body’s core temperature to rise above 103˚F  
(39.5˚C).  
•
•
Failure to perceive heat  
Failure to recognize the need to exit spa or hot  
tub  
•
•
•
•
Unawareness of impending hazard  
Fetal damage in pregnant women  
Physical inability to exit the spa  
Unconsciousness  
Symptoms of excessive hyperthermia include  
dizziness, lethargy, drowsiness and fainting. The  
effects of excessive hyperthermia may include:  
WARNING: The use of alcohol, drugs, or medication  
can greatly increase the risk of fatal hyperthermia.  
2011 Portable Spa  
LTR20111000, Rev. D  
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2
DANGER -- Risk of electric shock:  
•
•
•
Replace a damaged power cord immediately.  
Do not bury the power cord.  
Connect to a grounded, grounding-type receptacle only.  
WARNING: People with infectious diseases should not use a spa or hot tub.  
WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.  
WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness  
and possible drowning.  
WARNING: Do not use a spa or hot tub immediately following strenuous exercise.  
WARNING: Prolonged immersion in a spa or hot tub may be injurious to your health.  
CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.  
SAVE THESE INSTRUCTIONS  
2011 Portable Spa  
LTR20111000, Rev. D  
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3
Preparing for Your New Portable Spa  
Most cities and counties require permits for exterior construction and electrical circuits. In addition, some  
communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to  
prevent unsupervised access to the property by children. Your dealer can provide information on which permits  
may be required and how to obtain them prior to the delivery of your spa.  
Planning the Best Location  
Provide a View with Your Spa  
Think about the direction you will be facing when  
Safety First  
Do not place your spa within 10 feet (3 m) of  
sitting in your spa. Do you have a special landscaped  
overhead power lines.  
area in your yard that you find enjoyable? Perhaps  
there is an area that catches a soothing breeze during  
the day or a lovely sunset in the evening.  
Consider How You Will Use Your Spa  
How you intend to use your spa will help you  
determine where you should position it. For example,  
will you use your spa for recreational or therapeutic  
purposes? If your spa is mainly used for family  
recreation, be sure to leave plenty of room around  
it for activity. If you will use it for relaxation and  
therapy, you will probably want to create a specific  
mood around it.  
Keep Your Spa Clean  
In planning your spa’s location, consider a location  
where the path to and from the house can be kept  
clean and free of debris.  
Prevent dirt and contaminants from being tracked  
into your spa by placing a foot mat at the spa’s  
entrance where the bathers can clean their feet  
before entering your spa.  
Plan for Your Environment  
If you live in a region where it snows in the winter or  
rains frequently, place the spa near a house entry. By  
doing this, you will have a place to change clothes  
and not be uncomfortable.  
Allow for Service Access  
Many people choose to install a decorative structure  
around their spa. If you are installing your spa with  
any type of structure on the outside, such as a  
gazebo, remember to allow access for service. It is  
always best to design special installations so that the  
spa can still be moved, or lifted off the ground.  
Consider Your Privacy  
In a cold-weather climate, bare trees won’t provide  
much privacy. Think of your spa’s surroundings during  
all seasons to determine your best privacy options.  
Consider the view of your neighbors as well when  
you plan the location of your spa.  
2011 Portable Spa  
LTR20111000, Rev. D  
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4
Preparing a Good Foundation  
Your spa needs a solid and level foundation. The If you are installing the spa indoors, pay close  
area that it sits on must be able to support the weight  
of the spa, with water and the occupants who use it.  
If the foundation is inadequate, it may shift or settle  
after the spa is in place, causing stress that could  
damage your spa shell and finish.  
attention to the flooring beneath it. Choose flooring  
that will not be damaged or stained.  
If you are installing your spa on an elevated wood  
deck or other structure, it is highly recommended  
that you consult a structural engineer or contractor  
to ensure the structure will support the weight of 150  
pounds per square foot.  
Damage caused by inadequate or improper  
foundation support is not covered by the  
warranty. It is the responsibility of the spa  
owner to provide a proper foundation for  
the spa.  
To properly identify the weight of your new spa when  
full, remember water weighs 8.33 lbs. per gallon. For  
example, an average 8’ spa holds approximately 500  
gallons of water. Using this formula, you will find that  
the weight of the water alone is 4,165 lbs. Combined  
with the dry weight of the spa you will note that this  
spa will weigh approximately 5,000 lbs. when full of  
water.  
Place the spa on an elevated 3” - 4” concrete slab.  
Pavers, gravel, brick, sand, timbers or dirt foundations  
are not adequate to support the spa.  
We strongly recommend that a qualified, licensed  
contractor prepare the foundation for your spa.  
2011 Portable Spa  
LTR20111000, Rev. D  
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5
120 Volt Electrical Installation  
Always follow applicable local, state and federal codes 1. Plug in the  
GFCI into  
the power  
outlet. The  
indicator  
should turn  
on.  
and guidelines.  
Use only a dedicated electrical line with a 15 amp  
breaker.  
Cord-and-plug connections may not use a cord longer  
than 15 feet (4.6 m) and must be plugged into a  
dedicated 15 amp GFCI connection (NEC 680.42(A)  
(2)). Do not use extension cords!  
2. Press the TEST button.  
The GFCI will trip, the  
indicator will turn off,  
and the spa will stop  
operating.  
Always use a weatherproof-covered receptacle.  
Receptacle shall be located not less than 5 feet (1.5  
m) from and not exceeding 10 feet (3.0 m) from the  
inside wall of the spa. (NEC 680.43(A))  
3. Press  
the  
RESET  
button. The GFCI will  
reset, the indicator  
will turn on again, and  
the spa will turn back on.  
Do not bury the power cord. If your cord becomes  
damaged, replace it before next usage.  
All 120V spas must have a GFCI. This can be either a  
15 amp GFCI receptacle or a 15 amp GFCI cord and  
plug kit as shown (CKIT110 - P/N ELE09700086).  
The spa is now safe to use.  
If the GFCI trips while the spa is in use, press the  
RESET button. If the GFCI does not reset, unplug the  
spa and call your local Cal Spas dealer for service. DO  
NOT USE THE SPA!  
Testing the GFCI  
Test the GFCI plug prior to first use and periodically  
when the spa is powered.  
240 Volt Electrical Installation  
All 240V spas must be permanently connected (hard other appliances or lights sharing the power.  
wired) to the power supply. See the wiring diagram  
Use copper wire with THHN insulation. Do not use  
on page 8.  
aluminum wire.  
These instructions describe the only acceptable  
electrical wiring procedure. Spas wired in any  
other way will void your warranty and may  
result in serious injury.  
Use the table on the next page to determine your  
GFCI and wiring requirements.  
Wire runs over 85 feet must increase wire gauge  
to the next lower number. For example: A normal  
50 amp GFCI with four #6 AWG Copper wires run  
over 85 feet would require you to go to four #4 AWG  
copper wires.  
When installed in the United States, the electrical  
wiring of this spa must meet the requirements of  
NEC 70 and any applicable local, state, and federal  
codes.  
Testing the GFCI Breaker  
Test the GFCI breaker prior to first use and periodically  
when the spa is powered. To test the GFCI breaker  
follow these instructions (spa should be operating):  
The electrical circuit must be installed by an  
electrical contractor and approved by a local  
building or electrical inspector  
Failure to comply with state and local codes  
may result in fire or personal injury and will be  
the sole responsibility of the spa owner.  
1. Press the TEST button on the GFCI. The GFCI will  
trip and the spa will shut off.  
2. Reset the GFCI breaker by switching the breaker  
to the full OFF position, wait a moment, then turn  
the breaker back on. The spa should have power  
again.  
GFCI and Wiring Requirements  
The power supplied to the spa must be on a dedicated  
GFCI protected circuit as required by NEC 70 with no  
2011 Portable Spa  
LTR20111000, Rev. D  
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6
240V GFCI and Wiring Requirements  
All 5100DV and 6200DV control systems are set at the factory to run on the low power setting for 40 amp  
operation. This is the default setting. Spa owners can have their installer change this setting so the spa will run  
on high power for 50 amp operation. See configuration instructions on page 7.  
Warning: Never set a spa to run on high power without installing a properly rated GFCI.  
Control System  
VS300  
Power Setting  
Standard  
GFCI Required  
Wires Required  
Four #8 AWG copper  
wires  
One 40 amp GFCI  
Power saver mode  
Four #8 AWG copper  
wires  
One 40 amp GFCI  
(This is the factory default  
setting.)  
5100DV  
6200DV  
High power setting  
Four #6 AWG copper  
wires  
One 50 amp GFCI  
One 50 amp GFCI  
One 60 amp GFCI  
See configuration  
instructions on page 7.  
Four #6 AWG copper  
wires  
Power saver mode  
6300DV  
Default high power setting  
Four #6 AWG copper  
wires  
See configuration  
instructions on page 7.  
9800 (except Ultimate  
Fitness spas -- see  
below)  
Four #6 AWG copper  
wires  
Standard  
One 50 amp GFCI  
GFCI  
Required  
Wires Required  
GFCI  
Required  
Wires Required  
Spa Model  
Configuration for Option 499  
(11 kW heater) and Option 157  
(swim jets with Speck pump)  
Standard configuration  
(5.5 kW heater)  
One 50 amp Four #6 AWG copper  
F854  
N/A  
GFCI  
wires  
One 60 amp Four #6 AWG  
Service 1  
F1255  
GFCI  
One 30 amp Three #8 AWG  
GFCI copper wires  
One 50 amp Four #6 AWG copper One 60 amp Four #6 AWG  
GFCI wires GFCI copper wires  
One 50 amp Four #6 AWG copper One 30 amp Three #8 AWG  
GFCI wires GFCI copper wires  
One 50 amp Four #6 AWG copper One 60 amp Four #6 AWG  
copper wires  
One 50 amp Four #6 AWG copper  
GFCI wires  
Service 2  
FP1455  
Service 1  
FP1655  
FP2400  
Service 2  
FP2500  
Service 1  
(swim side)  
GFCI  
wires  
GFCI  
One 30 amp Three #8 AWG  
GFCI copper wires  
copper wires  
See diagram  
on page 7  
Service 2  
FP4700  
N/A  
N/A  
(swim side)  
Service 3  
(spa side)  
One 40 amp Four #8 AWG copper One 40 amp Four #8 AWG  
GFCI wires GFCI copper wires  
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LTR20111000, Rev. D  
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7
High Power Configuration  
DIP Switch Definitions for 5100DV, 6200DV, and 6300DV systems  
Number of high speed pumps  
that can be run before heater  
is disabled (A5 OFF)  
OFF Position (Down)  
ON Position (Up)  
Test Mode OFF  
Test mode (normally OFF)  
A1  
A2  
Standard / Economy /  
Sleep Mode changes  
allowed  
Standard Mode only  
OR  
before heater runs at 120VAC  
(A5 ON)  
Use Digital Duplex or  
Light Duplex plane  
Use Mini Panel  
A3  
A4  
A5  
No  of  
A7  
A10  
Pump 2 enabled  
Pump 2 disabled  
Pumps  
0
1
2
3
OFF  
ON  
OFF  
OFF  
ON  
Single voltage heating  
(240VAC only)  
Dual voltage heating enabled  
Safety Suction (must be  
OFF)  
OFF  
ON  
A6  
A7  
A8  
ON  
See table at right  
See table at right  
Temperature displayed in  
Fahrenheit  
Temperature displayed in  
Celsius  
No circ pump; Pump 1 is  
two-speed  
Circ pump acts like Pump  
1 low speed (filter cycle,  
polling); Pump 1 is one-speed  
A9  
See page 14 for description of  
circulation pump operation.  
See table at right  
See table at right  
A10  
Note: Arrow indicates factory default setting.  
Electrical Installation for 11 kW Heater  
Shown below is the correct electrical connection for the OE9900 circuit board.  
Service 2:  
Green - GROUND  
Black - HOT  
Red - HOT  
J90  
F5  
FUSE 10A 250  
V
BARCOD  
K9  
K1  
J14  
J9  
K3  
J1  
K1  
J97  
J12  
W7  
J86  
J1  
J2  
AUX  
PANE L  
W2  
W9  
Service 1:  
White - NEUTRAL  
Black - HOT  
J5  
J3  
AUX  
PANE L  
J3  
MAIN  
PANE L  
Red - HOT  
J80  
Green - GROUND  
MAIN  
PANE L  
.
REMOT E  
J91  
MAIN  
PANE L  
J89  
AUX.  
F
SWITCHBANK  
A
SWITCHBANKB  
Balboa  
TST  
CFG  
J6  
EXT. RLY  
J15  
J13  
VAC EXT. 2SP PUMP  
J22SENS. AJ24 SENS.  
B
3
2011 Portable Spa  
LTR20111000, Rev. D  
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8
GFCI Wiring Diagram  
2011 Portable Spa  
LTR20111000, Rev. D  
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9
Filling and Powering Up Your Portable Spa  
This applies to all spa owners EXCEPT those with the Cal Clarity II bromine generator. See instructions on  
page 28 for bromine generator operating instructions and spa filling procedures.  
1  Inspect the spa equipment  
After the spa has been placed on an approved surface  
and has been correctly wired by a licensed electrician,  
inspect all plumbing connections in the equipment area  
of your spa. Ensure that these connections are secure  
and that they did not loosen during shipment.  
If your spa has gate valves, make sure they are all in the  
UP or OPEN position.  
Never run the spa with the gate valves closed or without  
water circulating for long periods of time. Be careful not  
to over-tighten the plumbing fittings.  
2  Remove the cartridge from filter canister.  
Unscrew the cartridge and remove it.  
After you remove the filter, remove the plastic wrapper  
and soak it in water for 30 minutes before you replace  
it. A dry filter can allow air into the filtration system  
which can cause the pump to fail to prime.  
3  Fill the spa  
Place a garden hose in the filter canister and fill your spa  
with regular tap water about six inches from the top.  
If the water level is too low or too high, your spa will not  
operate properly.  
Always fill the spa through the filter canister! Failure  
to do so may cause air to be trapped in the filtration  
system and prevent the pumps from operating  
properly.  
Never fill your spa with soft water.  
Soft water makes it impossible to maintain the  
proper water chemistry and may cause the  
water to foam, which will ultimately harm the  
finish of the spa and void your warranty.  
2011 Portable Spa  
LTR20111000, Rev. D  
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10  
4  Turn on power to the spa  
When the spa is filled to the correct level, turn on the power at the GFCI  
breaker. (Ensure that the 120V spas are connected to the proper electrical  
outlet.)  
5  Prime the pump  
Your spa will perform a self-diagnostic check and go into priming mode. When the control panel displays  
PR, do the following:  
a. Press the JETS button to turn on the pump and let  
it run for 10 seconds. The pump should be running  
in low speed.  
b. Press the JETS buttons again and let the pump run  
in high speed for 10 seconds.  
c. Press the JETS button again to turn off the pump.  
The pump should be left off for 10 to 15 seconds.  
d. Repeat steps a through c until water is flowing  
through all the jets and all air is removed from the  
plumbing.  
If spa fails to prime, there could be an air pocket at the  
suction side of the pump. Follow the priming instructions  
on page 11 using the bleeder valve.  
6  Install the filter into the filter canister.  
Make sure the filter has soaked at least 30 minutes before  
you install it.  
7  Let the spa heat up  
When the spa has finished priming, the heater will activate.  
Put the cover on and let the spa run for two hours.  
8  Adjust water chemistry.  
After the spa has run for two hours, test and adjust the water chemistry. See the section on page 23 for  
instructions on water clarity.  
2011 Portable Spa  
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11  
Priming the Pump  
The pump will not work properly while  
air is trapped in it. Continuing to operate  
thepumpinthiswaywillcausedamage.  
New spa owners often have difficulty the first time they  
start their spa and the pump fails to prime. This can be  
frustrating, but these simple instructions can help you.  
Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when  
after you have filled and started the spa, the pump does not seem to function. You will hear the pump  
operating, but no water will be moving.  
There are two methods of priming the pump.  
Using the control panel:  
1. Turn the spa on and wait for PR (Priming Mode)  
to appear on the topside display.  
The pump should be left in the off position for 10  
to 15 seconds.  
2. Press the JETS button to turn on the pump and  
let it run for 10 seconds. The pump should be  
running in low speed.  
5. Repeat steps 1 through 4 until water is flowing  
through all the jets and all air is removed from  
the plumbing.  
3. Press the JETS buttons again and let the pump  
run in high speed for 10 seconds.  
Note: If you press the Temp button any time  
during Priming Mode, it will exit that mode and begin  
4. Press the JETS button again to turn off the pump. Standard Mode.  
Using the bleeder valve:  
1. Using a Phillips screwdriver, remove the front  
panel from the spa and locate the pump.  
2. Shut off the power to the spa.  
3. Close the gate valve on the discharge side of  
the pump.  
4. Turn the bleeder valve counter clockwise with  
a small pair of pliers or a flat head screwdriver  
until the air has been released from the pump.  
5. If this is unsuccessful, loosen the white union  
nut on side of the pump with channel locks.  
When air is bled out, tighten the nut.  
6. Turn on power to the spa and press the JETS  
button. If there is still air trapped in the pump,  
repeat steps 2 through 5 until the pump  
primes.  
2011 Portable Spa  
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12  
Operating Your Spa  
5100DV, 6200DV, and 6300DV Electronic Control Operation  
These instructions will describe features and options that your particular spa may not be equipped with.  
Used for single pump systems  
Used for single pump  
systems  
Used for two and three pump  
systems  
Initial Start up  
When first powered up, your spa will perform a self-  
diagnostic check and go into priming mode. When  
the control panel displays PR, do the following:  
for 10 to 15 seconds.  
4. Repeat steps 1 through 3 until water is flowing  
through all the jets and all air is removed from  
the plumbing.  
1. Press the JETS 1 button to turn on the pump and  
let it run for 10 seconds. The pump should be  
running in low speed.  
When the spa has finished priming, the heater will  
be activated and the water temperature will be  
maintained in standard mode. The spa will heat to  
100°F (37.5°C) at start up until the set temperature  
2. Press the JETS 1 buttons again and let the pump  
run in high speed for 10 seconds.  
3. Press the JETS 1 button again to turn off the  
pump. The pump should be left in the off position is changed as described below.  
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13  
Heater Light  
Jet Operation: One Pump Systems  
The heater light will turn on whenever the heater is  
operating. It will appear three different ways when  
the spa is operating:  
Single pump systems operate on high power only.  
To operate the jets, press the JETS button:  
•
•
Once to turn the pump ON.  
Twice to turn the pump OFF.  
A steady light means that the spa is operating at  
220V.  
Aslowlyblinkinglight meansthatthespaisoperating  
at 120V.  
Jet Operation: Two and Three Pump  
Systems  
Two and three pump systems can be configured to  
operate on low or high power. The factory default  
is low power. This section describes how the spa  
operates when it is configured for low power  
operation.  
A rapidly flashing light means that the heater  
is reading the water temperature. When the  
temperature has been determined, the heater light  
will stop flashing. You will frequently see the heater  
light flashing rapidly while it is also steady or slowly  
blinking.  
See page 6 for GFCI and wiring requirements for  
both low and high power operation, and page 7 for  
switch settings for high power configuration.  
Heating Modes  
The spa can be set to operate in three different  
heating modes:  
Spas configured for low power operation require  
approximately 20% less power to operate. With low  
power configuration, the spa will never use more  
than 30 amps while in operation and will alternate  
between 110V and 220V, while spas configured for  
high power will operate continuously at 220V.  
•
Standard: When the spa is powered up, it will  
automatically start in Standard heating mode.  
In Standard mode, the heating system will  
automatically maintain the set spa temperature.  
STD or ST will light briefly on the main display.  
When only one pump is running, the heater will  
operate at 220V. When two or three pumps are  
running, the heater will automatically switch to  
operate at 110V.  
•
Economy: In Economy mode, the heating  
system will only activate during filtration times  
and will heat the water to the set temperature.  
Ecn or Ec will display solid if temperature is not  
current and will alternate with spa temperature  
if measured temperature is current.  
The heater light will tell you when it is operating  
and what voltage it is using. See the “Heater Light”  
section above.  
•
Sleep: In Sleep mode, the heating system  
will only activate the heater during the filtering  
cycles but will only heat the water to within 20°F  
(10°C) of the set temperature. Like Economy  
mode, SLP or SL will display solid when  
temperature is not current and will alternate  
with actual temperature when it is current.  
For spas configured for high power operation, the  
heater will turn on when (1) the water temperature  
drops or (2) the jets are in use.  
Operating the jets  
Press the JETS or JETS 1 button:  
NOTE: Displayed temperature will only be current  
after the pump has been running for at least two  
minutes.  
•
•
Once to turn pump 1 ON.  
Twice to turn pump 1 OFF.  
Switching Heating Modes  
Press the JETS 2 or OPTION button:  
•
Press Temp button followed by the Light  
button.  
•
•
•
•
Once to turn pump 2 ON.  
•
Press the same sequence to switch to the next  
mode.  
Twice to turn pump 3 ON.  
Three times to turn pump 2 OFF.  
Four times to turn pump 2 OF.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
14  
Setting Filtration Cycles  
Temperature Adjustment  
Your spa is programmed to filter twice a day. The  
first cycle will begin six minutes after the spa is  
turned on and the second cycle 12 hours later.  
The factory has programmed the cycle to last for  
two hours but this can be reset according on your  
requirements.  
(Range 80°F to 104°F, 26°C to 40°C)  
The electronic control panel displays the actual  
water temperature in degrees Fahrenheit. The  
displayed temperature will only be current after the  
pump has been running for at least two minutes.  
To display the temperature that the spa is set to:  
To set the length of filtration cycles, press the  
Temp button then the Jets button. Press Temp  
button again to change the filtering cycle duration.  
When desired duration is selected press the Jets  
button to exit.  
•
Press the Temp button. The temperature  
setting will flash.  
•
While the display is flashing, each time you  
press Temp button, the set temperature will  
change up or down one degree.  
F2  
F4  
F6  
F8  
FC  
Two hours  
Four hours  
Six hours  
Eight hours  
Continuous filtration  
•
If the desired temperature is opposite of the  
direction each press of the button is making,  
release button, allow display to stop flashing  
and then press Temp button to change  
temperature the other direction.  
To set the time of day filtration begins, turn off the  
power to the spa at the time you would like one  
of the filtration cycles to begin, then turn back on  
after 30 seconds.  
Light  
Press the Light button to turn on the light. Press it  
once again to turn the light off. All optional lighting  
such as the control panel light and cabinet perimeter  
lighting is controlled by the Light button and will  
turn on and off with the spa light.  
If you have an ozonator, it will activate during the  
filtration cycles.  
Circulation Pump  
This is an optional feature. If you have the optional  
circulation pump, it will come on when the system  
is checking temperature, during filter cycles, during  
freeze conditions, or when another pump is on.  
Automatic Time outs  
These features will automatically turn themselves  
off during periods of continuous use:  
When the circulation pump is installed, pump 1 is  
one-speed only. Otherwise, pump 1 is two-speed,  
with the low speed performing filtration. (See page  
7 for control box settings.)  
•
•
•
•
•
Low speed pump  
High speed pumps  
Optional circulation pump After 15 minutes  
Optional turbo  
Spa light  
After 4 hours  
After 15 minutes  
After 15 minutes  
After 4 hours  
9800 Electronic Control  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
15  
Operation  
These instructions will describe features and options that your particular spa may not be equipped with.  
Initial Start up  
When first powered up, your spa will perform a self-  
diagnostic check and go into priming mode. When  
the control panel displays PR, IMMEDIATELY do the  
following:  
Auxiliary controls for the  
9800 system  
1. Press the JETS 1 button to turn on the pump and  
let it run for 10 seconds. The pump should be  
running in low speed.  
2. Press the JETS 1 buttons again and let the pump  
run in high speed for 10 seconds.  
3. Press the JETS 1 button again to turn off the  
pump. The pump should be left in the off position  
for 10 to 15 seconds.  
4. Repeat steps 1 through 3 until water is flowing  
through all the jets and all air is removed from the  
plumbing.  
When the spa has finished priming, the heater will be  
activated and the water temperature will be maintained  
in standard mode. The spa will heat to 100°F (37.5°C)  
at start up until the set temperature is changed as  
described below.  
Temperature Adjustment  
(Range 80°F to 104°F, 26°C to 40°C)  
Press the “UP” or “DOWN” buttons once to display the  
set temperature. Each time either button is pressed  
again, the set temperature will increase or decrease  
depending on which button is pressed. After three  
seconds, the control panel will automatically display  
the last measured spa temperature.  
The start-up temperature is set at 100°F (37.5°C). The  
last measured temperature is constantly displayed on  
the control panel. Note that the last measured spa  
temperature is displayed. The displayed temperature  
will be updated when the pump has been running for  
at least two minutes.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
16  
Time  
high speed may be started.  
When time hasn’t been programmed, the “TIME” icon  
flashes. To set the time, press the “TIME” button and  
then the “MODE/PROG” button. Use the “UP” and  
“DOWN” buttons to adjust time. See the next page  
for more detailed instructions.  
Jets 2  
Press the “JETS 2” button once to turn pump 2 on or  
off and to shift between low and high speeds if it is a  
two-speed pump. If left running, the pump will turn  
off after 15 minutes.  
Standard, Economy, Sleep, and Standby  
Modes  
Option  
Mode/Prog: This button is used to switch between  
This is an optional feature. Press the “OPTION” button  
to turn the optional equipment on and off. If left on,  
the equipment will automatically turn off after 15  
minutes.  
standard, economy, and sleep modes.  
1. Press  
“MODE/PROG”  
to  
enter  
mode  
programming.  
Light  
2. Press the “DOWN” button to cycle through to the  
desired mode.  
Press the “LIGHT” button to turn the spa light on and  
off and to shift between dim and bright settings if  
your light is dimmable. On dim, the control panel will  
show the center circle plus one quarter of the light  
beams. Half of the light beams will show on medium  
brightness, and all of the light beams will show on  
bright.  
3. Press “MODE/PROG” to confirm selection.  
StandardMode:Standardmodemaintainsthedesired  
temperature. The last measured spa temperature  
displayed is current only when the pump has been  
running for at least two minutes. STAND will display  
until the mode is changed.  
Invert  
Economy Mode: Economy mode heats the spa to  
Press the “INVERT” button to change the numbers  
in the display to read upside down. Another press  
returns the display to the right-side-up position. This  
enables you to read the display while you are in the  
spa.  
the set temperature only during filter cycles. ECON  
icon  
will display until the mode is changed. Pressing the  
“JETS 1” button while in economy mode puts the spa  
in standard-in-economy mode, which operates the  
same as standard mode but reverts back to economy  
mode automatically after one hour. During this time,  
pressing the “MODE/PROG” button will revert to  
economy mode immediately.  
Locking the Panel  
To lock the panel:  
Sleep Mode: Sleep mode heats the spa to within  
20°F (11°C) of the set temperature only during filter  
cycles. SLEEP will display until the mode is changed.  
•
Press “TIME”, “JETS 1”, and the “UP” button within  
three seconds. When locked, the panel will display  
“LOCK”. All buttons are frozen except the “TIME”  
button.  
Standby Mode: Pressing “Warm” or “Cool” then  
“JETS 2” will turn off all spa functions temporarily. This  
is helpful when changing a filter. Pressing any button  
resets the spa.  
To unlock the panel:  
•
Press “TIME”, “JETS 1” then the “DOWN” button  
within three seconds.  
Jets 1  
Setting the Temperature Lock  
To activate the temperature lock:  
Press the “JETS 1” button once to turn pump 1 on  
or off and to shift between low and high speeds if  
equipped. If left running, the low speed turns off  
after two hours and the high speed turns off after 15  
minutes. On non-circulation systems, the low speed of  
pump 1 runs when the blower or any other pump is  
on. It may also activate for at least two minutes every  
30 minutes to detect the spa temperature and then to  
heat to the set temperature if needed, depending upon  
the mode. When the low speed turns on automatically,  
it cannot be deactivated from the panel; however, the  
•
Press the “UP” or “DOWN” button, “TIME”, “JETS  
1”, then the “UP” button within three seconds.  
The panel will display “TEMP LOCK” when the set  
temperature is locked.  
To unlock the set temperature:  
•
Press the “UP” or “DOWN” button, “TIME”, “JETS  
1”, and then the “DOWN” button.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
17  
Circulation Pump  
Clean up Cycle  
This is an optional feature. The circulation pump will When the pump or blower is turned on by a button  
come on when the system is checking temperature, press, a clean-up cycle begins 30 minutes after the  
during filter cycles, during freeze conditions, or when pump or blower is turned off or times out. The pump  
another pump is on.  
and the ozone generator will run for one hour.  
Preset Filter Cycles  
Ozone  
There are two filter cycles per day. The start and end  
times of each cycle are programmable. To program,  
set the time as instructed above, then press “MODE/  
PROG” to advance to the next setting (or to exit  
after the last setting). The default filter cycles are as  
follows:  
This is an optional feature. On most systems, the  
ozone generator (if installed) runs during filter cycles  
(except when pump 1 is operating at high speed on a  
non-circulating system) and during clean-up cycles. On  
some systems, the ozonegenerator operates whenever  
the pump runs. If your system is configured with the  
optional ozone disable feature, the ozone generator  
will turn off for one hour any time a function button  
(“JETS 1”, “JETS 2”, “OPTION” etc.) is pressed.  
•
The first filter cycle is automatically activated at  
8:00 AM and operates the pump until 10:00 AM.  
The “FILTER 1” indicator icon will light when filter  
1 is running.  
Freeze Protection  
•
The second filter cycle is automatically activated  
at 8:00 PM and operates the pump until 10:00 PM.  
The “FILTER 2” indicator icon will light when filter  
2 is running.  
If the temperature sensors detect a drop to 44°F  
within the heater, the pump automatically activates  
to provide freeze protection. The equipment stays  
on until four minutes after the sensors detect that  
the spa temperature has risen to 45°F or higher. In  
colder climates, an optional additional freeze sensor  
may be added to protect against freeze conditions that  
may not be sensed by the standard sensors. Auxiliary  
freeze sensor protection acts similarly except with the  
temperature thresholds determined by the switch and  
without a four-minute delay in turnoff.  
The pump and the ozone generator will run during  
filtration. At the start of each filter cycle, the blower  
will run on highest speed for 30 seconds to clean out  
the air channels. The lowest speed of pump 2 and  
pump 3 will run for five minutes. In the event of power  
loss or shut down, the time of day will need to be  
reset for filter cycles to run according to your desired  
programming.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
18  
Periodic Reminder Messages  
Press the “Mode” button to reset a displayed reminder.  
Message Frequency  
Action Required  
rPH  
rSA  
rCL  
rtg  
Every 7 days  
Every 7 days  
Every 30 days  
Every 30 days  
Test and adjust chemical levels per manufacturer’s instructions.  
Test and adjust chemical levels per manufacturer’s instructions.  
Remove, clean, and reinstall filter per manufacturer’s instructions.  
Test and reset GFCI per manufacturer’s instructions. Drain and refill  
spa per manufacturer’s instructions.  
rdr  
Every 90 days  
Every 180 days  
Every 365 days  
Drain and refill spa per manufacturer’s instructions.  
Clean and condition spa cover.  
Install a new filter.  
rCO  
rCH  
Diagnostic Messages  
Message  
Meaning  
Action Required  
No message 1) Spa temperature is unknown.  
on display  
1) After pump has been running for 2 minutes  
temperature will be displayed.  
2) Spa is in Economy or Sleep  
mode.  
2) In Economy or Sleep mode, the pump may be off  
for hours outside a filter cycle. If you wish to see the  
current spa temperature, either switch to Standard  
mode or turn Jets1 on for at least two minutes.  
3) Power has been cut off to the  
spa.  
3) The control panel will be disabled until power  
returns. Spa settings and time of day will be  
preserved for 30 days with a battery back-up.  
BUF  
dr  
Internal problem detected.  
Repair required. Contact your dealer or service  
organization.  
Insufficient water detected in  
heater. Spa will be shut down for  
15 minutes.  
Check water level in spa. Refill if necessary. Make  
sure pumps are been primed and filter cartridges are  
clean. Press any button to reset or wait 15 minutes  
and spa will automatically reset. If message spa does  
not reset, call your dealer or service organization.  
dry  
dY  
Insufficient water detected in  
heater. Spa is shut down.  
Follow directions for dr message and press any button  
to reset spa. Spa will not automatically reset when dry  
or dY is displayed.  
(Displays on third occurrence of dr  
message.)  
Ec  
Indicates heater is in Economy  
Mode.  
None.  
--F or --C  
Temperature unknown  
After the pump has been running for two minutes, the  
temperature will be displayed.  
HL  
HFL  
A difference in readings between  
temperature sensors has been  
detected indicating a possible water message does not reset, call your dealer or service  
flow problem. organization.  
Make sure spa is filled to proper level and that  
pumps are primed and filter cartridges are clean. If  
IC  
ICE  
Potential freeze condition detected. No action required. The pumps and the blower will  
automatically activate regardless of spa status.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
19  
Message  
LF  
Meaning  
Action Required  
Persistent low flow problems.  
Follow action required for HL or HFL message.  
Heater is shut down, but other spa Heating capacity of the spa will not reset  
functions continue to run normally. automatically. Press any button to reset.  
Displays on the fifth occurrence of  
the HL or HFL message within 24  
hours.  
OH  
OHS  
Overheat protection. The spa has  
shut down. One of the sensors  
has detected that the spa water is  
110°F.  
DO NOT ENTER THE WATER. Remove the spa cover  
and allow water to cool. At 107°F, the spa should  
automatically reset. If spa does not reset, shut off  
the power to the spa and call your dealer or service  
organization.  
HH  
OHH  
Overheat protection (spa is  
shutdown). One sensor has  
detected 118˚F (48˚C) at the  
heater.  
DO NOT ENTER THE WATER!  
Remove the spa cover and allow spa to cool below  
107˚F (42˚C). Press any button on the topside  
display to reset spa. If spa will not reset after spa has  
cooled, turn off power for approximately 30 seconds  
and then turn power back on. If display message is  
repeated then shut the power off to the spa and call  
your dealer or service organization.  
Pr  
SF  
SL  
When your spa is first actuated, it  
will go into priming mode.  
The priming mode will last for up to four minutes and  
then the spa will begin to heat and maintain the water  
temperature in the Standard mode.  
Safety Suction. Spa is shut down.  
The display will show SF when a vacuum switch  
closes. All functions will turn off and the system will  
be disabled until a panel button is pressed.  
Indicates heater is in Sleep Mode.  
None.  
SA  
Sb  
SNA  
Snb  
Spa is shut down. The sensor that  
is plugged into the sensor “A” or  
“B” jack is not working.  
If the problem persists, contact your dealer or service  
organization. (May appear temporarily in an overheat  
situation and disappear when the heater cools.)  
Sns  
Sn  
Sensors are out of balance.  
Contact your dealer or service organization.  
•
If this is alternating with the  
temperature, it may just be a  
temporary condition.  
•
If the display shows only this  
message (periodically blinking),  
the spa is shut down.  
ST  
Indicates heater is in Standard  
Mode.  
None.  
Stby  
Pressing a button combination  
on the user panel has activated  
Standby Mode.  
Press any button to leave Standby Mode and return to  
normal operation.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
20  
Electrical Power Efficiency  
Jets  
Your new spa comes equipped with an electric  
heater. Following the directions listed below will  
ensure the most efficient operation:  
Almost all of the jets in your spa are adjustable.  
Rotating the face of an adjustable jet to the left  
(counter-clockwise) will decrease the amount of  
water flow through the jet. Rotating the face of an  
adjustable jet to the right (clockwise) will increase  
the amount of water flow through the jet. (See  
example shown below.)  
NOTE: This method is only for spa usage under two  
hours a week.  
•
Keep the spa’s operating temperature 5˚F  
below the desired usage temperature when not  
in use. One or two hours before use, set the  
temperature to the desired temperature.  
Neck jets adjust in the opposite directions (counter-  
clockwise to increase, clockwise to decrease).  
•
•
If the spa usage exceeds two hours a week, the  
set temperature should remain at the desired  
usage temperature.  
The air venturis should be used sparingly. When  
open, water temperature drops quite rapidly  
and can also dissipate chemicals.  
Allowing the water temperature to lower more than  
10˚F below the desired usage temperature and  
reheating it prior to usage will cause the heater to  
operate longer than it normally would maintaining  
the desired temperature. Doing this will increase  
your operating cost and makes your heater work  
more than necessary.  
LED Perimeter Lighting  
Press the LIGHT button on the topside control panel  
to turn the spa light on. If your spa has perimeter  
LED lights, they will also light up at the same time as  
the spa light.  
To cycle through the different color choices, press  
the button repeatedly. Each time you press the  
button, you advance to the next color.  
2  Flashing white: When you have cycled through  
all the colors, the next time you push the LIGHT  
button, the LED lights will flash white.  
The perimeter lights operate in three modes:  
1  Cycle: The first time you press the LIGHT button,  
the lights will cycle through all the colors in this 3  Fading cycle: The next time you push the  
order:  
LIGHT button, the lights will gradually fade from  
one color to the next in the order shown above.  
White  
Cyan  
Magenta  
Blue  
Yellow/green  
Green  
Spas with exterior corner LED lighting work in the  
same modes as described above but do not light up  
when the interior perimeter lights are yellow/green,  
green or red.  
Red  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
21  
Diverter Knobs  
Waterfalls  
Diverter knobs are 1” and 2” knobs located around Some spa series include optional waterfalls. When  
the top of your spa. They allow you to divert water the booster pump is on, turn the knob near the  
through jets from one side of the spa to the other, waterfall, or rotate the dial on top of the waterfall.  
or in most cases from floor jets to wall jets. This is Water will immediately start flowing through it.  
accomplished by rotating the diverter knob to the  
left (counterclockwise), decreasing the amount of  
water flow through a section of jets. To increase the  
Air Venturis  
amount of water flow through the other section of  
jets, rotate the handle to the right (clockwise).  
Air venturis are the 1” knobs located around the top  
of your spa. Each one will let you add a mixture of air  
with the jet pressure. This is accomplished by rotating  
the air venturi knob to the left (counterclockwise)  
to increase the amount of airflow through the jets.  
To decrease the amount of airflow through the jets,  
rotate the handle to the right (clockwise).  
Hydro Streamer Waterfall  
Your spa may include two to eight streamer waterfalls. When the booster pump is on, turn the 1” diverter  
knob to adjust the rate of flow to the waterfall jets.  
The waterfall jet faces are not adjustable. Do not turn the jet faces because you may accidentally remove  
them.  
Always shut off water to the hydro streamer jets  
before you place the cover on the spa.  
Water from the hydro streamer jets  
sprays in an arc that is higher  
than the top surface of  
the spa. When water  
from the hydro streamer  
sprays the bottom of  
the cover, it will collect  
and run to the edge of  
the spa and drip over  
the top.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
22  
Adjustable Therapy System  
Pump On/Off  
Time Reset  
Mode  
This button allows the user to turn on and off the  
ATS seat pump. Press this button once to turn the  
pump on. Once on, the green LED light on the control  
panel will illuminate, indicating that the system is  
operational. To turn off the pump, press the “PUMP  
ON/OFF” button a second time. Note: The pump  
must be on prior to operating any other features of  
this system.  
Pulse mode will  
normally run for  
15 minutes then  
automatically shut  
off. For another  
15-minutesession,  
press the “PUMP  
ON/OFF” button  
and the “PULSE  
Pulse Mode  
This button allows the user to turn the ATS massage MODE” button. A green LED will blink and the pump  
control on and off. Press the pulse button once to will run on high-speed mode as part of a 15-minute  
turn on the massage control. Once pressed, the cool down period. After that, the pump will stop  
orange LED in position number 1will light, indicating automatically and the green LED light on the panel  
the number one pulse mode. Each press of either the will continue to blink for one minute then shut off  
up or down button will move the orange LED up or automatically. After the second 15-minute session,  
down to the next pulse mode.  
the system will run through a cool down cycle for up  
to two hours. In this cool down mode, the user will  
only be able to operate the pump (by again pressing  
the “PUMP ON/OFF” button). However, the massage  
mode will remain off until the cool down mode is  
completed.  
Note: Allow one second between each button press.  
Pressing the button quickly may cause improper  
operation. To turn the pulse mode off and return to  
normal pump operation, press the “PULSE MODE”  
button a second time.  
Pulse Mode System  
Pulse mode system will shut off for two hours unless  
reset by the following procedure. During this time the  
pump will run at a maximum speed.  
Up  
This button allows the user to cycle up from one  
through seven massage modes one at a time. Each  
mode offers a different pulsating massage. Some  
modes are faster than others, so just cycle through  
them to find the massage you like best.  
•
In the off position, press the “PULSE MODE”  
button once.  
•
The green power light will flash to indicate  
reset.  
Down  
This button allows the user to cycle down through all  
seven massage modes, one at a time.  
Wireless Spa Monitor  
The wireless spa monitor allows you to monitor and change your spa’s activity  
from a distance. The table below describes each button’s function.  
Light  
Temp  
Jet 1  
Mode  
Operates spa light and LED mood lighting  
Display or adjust the set temperature control  
Turn on or off jet 1  
Switch between Standard, Economy, and Sleep Modes  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
23  
Water Clarity  
This section is intended for new spa owners with  
no experience with water chemistry. Everyone’s  
experience with maintaining water quality is  
different, but there are some general concepts you  
need to know.  
A Note on the Cal Clarity II System  
The information in this section applies to all spas.  
However, the Cal Clarity II bromine generator has  
a few specific requirements and exclusions, which  
are called out where they occur in this section.  
Water maintenance is not difficult, although it  
requires regular attention. The most important thing  
to understand about taking care of your spa water is  
that preventive action is much easier than correcting  
water quality issues.  
The Cal Clarity II system uses its own bromine  
chemical additive and does not require a sanitizer.  
Spa owners with the Cal Clarity II system need to  
learn how to use the system to prevent voiding  
their warranty.  
The Key to Clear Water  
Excellent water quality is a simple matter of four things:  
Chemical Balance  
Sanitation  
You will need to test and adjust the chemical  
Sanitizers kill bacteria and viruses and keep  
balance of your spa water. Although this is not  
the water clean. A low sanitizer level will allow  
difficult, it needs to be done regularly.  
microbes to grow quickly in the spa water. We  
recommend using either chlorine or bromine as  
your sanitizer.  
Depending on your choice of sanitizer, you  
need to test the level of calcium hardness, total  
alkalinity, and pH. Spa owners with a Cal Clarity  
Spa owners with an ozonator also need to  
II bromine generator also need to check total  
add sanitizer, although their requirements are  
dissolved solids and phosphates.  
different.  
See page 24 for learn how to  
balance your spa water.  
See page 25 for learn how to  
use sanitizer.  
The Cal Clarity II bromine  
generator does NOT require  
e
c
S
a
n
n
a
l
a
sanitizer. See page 28 for a  
i
description of its use.  
B
t
l
a
t
a
c
i
o
i
m
n
e
h
C
r
F
i
e
r  
y
l
a
Regularity  
t
i
W
r
Filtration  
a
a
t
l
i
o
Clear water requires regular  
u
n
g
e
Cleaning your filter regularly is  
R
the easiest and most effective  
maintenance.  
Establish  
a
single thing you can do to  
routine based on a regular  
keep your water clear.  
schedule for your spa water  
maintenance.  
A clogged or dirty filter will  
cause the heater and pump to work harder than  
Maintaining your water quality helps the  
they need to, possibly causing them to fail.  
enjoyment of your spa and extends your spa’s  
life by preventing damage from neglect and  
The spa’s heating system will only function with  
chemical abuse.  
the proper amount of water flow through the  
See page 30 for the schedule of recommended  
system.  
maintenance.  
See page 27 for filter cleaning instructions.  
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24  
Testing and Adjusting Spa Water  
You have two types of testing methods to choose from:  
•
The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid  
or tablet form.  
•
Test strips are a convenient testing method commonly used by spa owners.  
Balancing the Total Alkalinity  
Balancing the Calcium Hardness  
Total alkalinity (TA) is the measure of the total  
levels of carbonates, bicarbonates, hydroxides, and  
other alkaline substances in the water. TA can be  
considered a “pH buffer”. It is the measure of the  
ability of the water to resist changes in pH level.  
Calcium hardness (CH) is a measure of the total  
amount of dissolved calcium in the water. Calcium  
helps control the corrosive nature of the spa’s water  
and is why soft water is not recommended. The low  
calcium content of soft water is very corrosive to  
the equipment and can cause staining of the spa  
shell.  
The recommended total alkalinity is 80 - 120  
ppm  
The recommended calcium hardness is 150  
- 200 ppm  
If the TA is too low, the pH level will fluctuate  
widely from high to low. Low TA can be corrected  
by adding an alkalinity increaser  
If the CH is too low, add a calcium hardness  
increaser.  
If the TA is too high, the pH level will tend to be too  
high and may be difficult to bring down. High TA  
can be corrected by adding an alkalinity decreaser.  
If the CH is too high, dilute the spa water with soft  
water.  
When the TA is balanced, it normally remains  
stable, although adding water with high or low  
alkalinity will raise or lower the TA level.  
When the CH is balanced, it normally remains  
stable, although adding soft water or very hard  
water will raise or lower the CH level.  
8.2  
Balancing the pH  
Too alkaline,  
Need to lower the pH level  
8.0  
7.8  
7.6  
7.4  
7.2  
7.0  
6.8  
6.6  
The pH level is the measure of the balance between  
acidity and alkalinity.  
causes scaling  
If the pH is too low, it can cause corrosion of metal  
fixtures and the heating element. Low pH can be  
corrected by adding a pH decreaser.  
Ideal balance  
If the pH is too high, it can cause scaling by allowing  
metals or minerals to form deposits and stain spa  
surfaces. High pH can be corrected by adding a pH  
increaser  
Too acidic,  
causes corrosion  
Need to raise the pH level  
Ideal Water Chemistry  
Testing For:  
Ideal Range (ppm)  
Minimum  
Maximum  
Total Alkalinity  
80  
120  
Calcium Hardness  
pH  
150  
200  
7.2  
7.6  
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25  
Do not use a sanitizer  
with the Cal Clarity II  
bromine generator. See  
page 28 for instructions  
on its use.  
Sanitation  
Sanitizers kill bacteria and other organic waste by breaking them down to  
non-harmful levels and are filtered out. Before you fill your spa, you need  
to decide which chemical sanitizer you wish to use. Consult your Cal Spas  
dealer for the right decision with regards to your lifestyle and spa usage.  
We recommend either bromine or chlorine as your sanitizer. Both work well when maintained regularly.  
DO NOT use trichlor. Trichlor is very acidic and the hot temperature of the spa causes it to  
dissolve too quickly. It will cause damage to your spa and will void your warranty.  
Whichever plan you decide on, follow it completely and don’t take shortcuts. It will provide you with clean,  
safe, clear spa water with a minimum of effort. Spa owners with an ozonator still need to use a chemical  
sanitizer. See page 27 for instructions on usage.  
Using Chlorine as a Sanitizer  
Using Bromine as a Sanitizer  
If you choose to use chlorine as a sanitizer, only  
use granulated chlorine, not liquid chlorine.  
Bromine is a very effective sanitizer that produces  
low chemical odors. Unlike chlorine, it can break  
down bacteria and other impurities to a safe level  
with a low burn-out rate.  
Once a week, check the chlorine level using either  
a test strip or a reagent kit. See the table on the  
following page for the ideal range.  
Bromine is available in both granulated and tablet  
form. Use granulated sodium bromide to establish  
your bromine base. Use tablets to maintain it.  
Add one or two tablespoons granulated chlorine to  
the spa water weekly. Note that chlorine dissipation  
rate will be faster at higher water temperatures and  
slower at lower temperatures.  
When you begin with fresh water, add 2 ounces of  
granulated bromide. Open all of the jets and run  
the spa at high speed with the cover open for at  
least 30 minutes. This is your base bromine level as  
the tablets will take a while to dissolve.  
When you add chlorine, open all of the jets and run  
the spa at high speed with the cover open for at  
least 30 minutes.  
Place three or four bromine tablets in your chemical  
floater.  
Follow the maintenance schedule on page 30.  
Follow the maintenance schedule on page 30.  
Testing For:  
Ideal Range  
(ppm)  
Minimum Maximum  
Chlorine level  
Without ozonator  
3.0  
2.0  
5.0  
4.0  
With ozonator  
Bromine level  
Without ozonator  
6.7  
5.7  
11.0  
10.0  
With ozonator  
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26  
Do not use shock with the Cal Clarity  
II bromine generator. See page 28 for  
instructions on its use.  
Shocking the Water  
In addition to using a chemical sanitizer, you will  
periodically need to shock the water. Shocking the  
water helps remove burned-out chemicals, bacteria,  
and other organic material from your spa’s water and  
improves your sanitizer’s effectiveness.  
Add one ounce of oxidizer shock once a week, after  
heavy bather loads, or if water has a strong odor.  
Spa must be running with all of the jets on high for  
30 minutes with the cover open. If necessary, repeat  
oxidizer shock in 30 minute intervals.  
Do not use chlorinating shock, which will damage  
your spa’s jets and pump seals. Only use an oxidizer  
shock. It can be used with either chlorine or bromine  
sanitizers.  
Chemical Safety  
Read and follow all printed instructions listed on bottles and packages  Failure to follow  
chemical directions may result in serious injury, sickness, or even death.  
Do not exceed chemical dosages as recommended wearing them again.  
on chemical bottles and packages.  
Inhaling or ingesting chemicals will cause serious  
Never change chemical brands or types without injury, sickness, or even death.  
completely draining, flushing and thoroughly cleaning  
Chemicals must be stored completely out of the reach  
the spa and cover first.  
of children in an area that is well vented, cool, and dry.  
Never mix chemicals together.  
Failure to provide a proper area for chemical storage  
may result in serious injury, sickness, fire explosion  
and even death. Do not store your chemicals inside  
the equipment area of your spa.  
Do not allow chemicals to come in contact with skin,  
eyes or clothing. Remove and wash clothing that  
may have been exposed to chemical contact prior to  
About the Pure XL Water Sanitizer  
The Pure XL water sanitizer is an optional water purification system installed at the factory. It works 24 hours  
a day with the continuous filtration pump during normal operation of the spa. It eradicates germs in the  
water that are resistant to chlorine-based chemicals using high intensity UV light.  
There are no settings to adjust and is virtually maintenance-free. Once a year the UV light needs to be  
replaced and the quartz sleeve needs to be cleaned.  
This is not a user-serviceable item and maintenance must be performed by a spa technician.  
Have your service technician consult the manufacturer’s instruction and service manual. (UV  
water purifier system is manufactured by Aqua Ultraviolet.)  
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27  
Ozonator  
The ozone generator releases ozone into the spa water. You will still need to test for chlorine or bromine and  
occasionally replenish it to return the sanitizer level to the baseline.  
Set the spa’s filtration time for “F4” (described on page 14 and page 17. This activates the ozonator and  
produces the ozone gas. Note: Filtration time may need to be increased with heavy bather load.  
Filter Cleaning  
The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular  
basis to maximize your spa’s filtering performance and heating efficiency.  
In addition to spraying off the filter weekly to remove surface debris, your filter should be deep cleaned  
periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the  
filtration process. Even if the filter looks clean, scale and particles can clog the fibers and prevent water from  
flowing through the filter resulting in the most common spa problem—no heat, caused by a dirty filter.  
We recommend you clean your filter once a month and replace it once a year or as necessary.  
1. Remove the filter by turning it counterclockwise, unscrewing the bottom threads, then pulling it up and  
out.  
2. Place the dirty filter into a bucket of water deep enough to cover the filter. Add 8 oz of liquid filter cleaner  
to the bucket of water.  
Note: It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned.  
This way, you can rotate the filters and both will last longer.  
3. Twist off the tablet tube and set it aside.  
4. Soak the filter for a minimum of 24 hours.  
5. Spray the filter with a water hose. Spray each pleat carefully.  
6. Put fresh bromine in the tablet tube (if you use it as a sanitizer) and twist it back on top of the filter.  
7. Reinstall the filter. Do not overtighten.  
Bather Load  
“Bather Load” is the term used to describe the number times a week at 100 degrees) If your bather load  
of people using a spa, combined with the length of exceeds these guidelines, and you experience water  
usage, and the frequency of usage. All these factors quality problems, increase the amount of filtration  
have a great effect on the spa water. The higher the first, (go to the next higher filtration number) then if  
bather load, the more chemicals need to be added water quality is still not adequate, consult the advice  
and a longer filtration time will be needed.  
of your Cal Spas dealer for additional chemical or  
system recommendations. Be sure to give them your  
bather load information.  
Recommendations are designed for spas with average  
bather load (3 to 4 people, 15 minutes of usage, three  
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28  
Cal Clarity II Bromine Generator  
The Cal Clarity II bromine generator automatically generates and releases free bromine into the spa water. You  
will still need to test for bromine and occasionally adjust it to return the bromine level to the baseline.  
Do not use the Cal Clarity II bromine generator with a UV sanitation device.  
Starting the Spa with Fresh Water  
This applies to spa owners with the Cal Clarity II bromine generator ONLY.  
Prior to filling a spa for the first time, or  
after a routine draining, you will want  
to follow this start-up plan to extend  
water life and performance.  
Indicates when bromine  
is being generated  
TDS level indicators  
1. Fill the spa to the proper  
water level with normal  
tap water. (Do not use soft  
water.) See page 9 for  
filling instructions.  
2. Turn on the spa and allow it  
to prime. See page 11 for  
priming instructions  
3. Turn on the jets.  
Diagnostics Mode  
Maintenance Mode  
ON / OFF / Boost  
UP  
DOWN  
4. Press the Boost button to turn  
on the Cal Clarity II system. The red  
ON light should appear steady. If it blinks,  
make sure the jets are running.  
9. Set the Maintenance level. Press and hold the  
Prog button for two seconds. A number will flash  
showing the Maintenance Mode bromine level.  
Press the UP or DOWN buttons to raise or lower  
it. Press the Boost button to return Maintenance  
Mode.  
5. Press and hold the Prog button for two seconds.  
When the flashing number appears, press the  
Prog button a second time. An animation will  
appear, then a number showingthe total dissolved  
solids (TDS) level will be shown.  
6. Add Bromicharge™ to the spa water. Use the  
table below to determine how much you should  
use.  
Use the table below to determine which level to  
start at.  
7. Let the spa run for 15 minutes. Leave it uncovered  
Spa capacity (gallons)  
300 - 400  
Maintenance level  
during this time.  
10  
15  
20  
8. Check the TDS level again (described in step 7).  
400 - 500  
> 500  
10. Put cover on spa and let spa run for 24 hours to  
allow it to heat to desired temperature.  
Amount of  
Spa Capacity  
BromiCharge™  
Gallons Liters  
Pounds Kilograms  
11. After 24 hours, check TDS level again (as  
described in step 7). TDS should be between 3 -  
5 ppm. If it is too low, raise it in increments of 5  
(as described in step 11).  
300  
400  
450  
500  
1135  
1515  
1700  
1890  
3.6  
4.8  
5.4  
6
1.6  
2.2  
2.5  
2.7  
Use 1.2 lbs. per 100 gallons, or .5 kg per  
378 liters.  
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29  
Cal Clarity II Settings  
Operating Modes  
Before entering the spa, the bromine level should  
be tested. The bromine generator can only produce  
bromine when:  
Maintenance Mode  
Maintenance Mode is the “everyday” mode and is  
automatically on when the system is activated. Its  
primary function is to keep the bromine level at a  
stable and acceptable range when the spa is not  
being used.  
•
•
•
the spa is running,  
Bromicharge™ has been added, and  
the bromine generator is in the proper mode.  
Boost Mode  
1  ON / Maintenance Mode  
Use the Boost Mode each time you use the spa.  
Boost Mode increases the bromine generation rate  
to attack pollutants in the water. Activating the  
Boost Mode when you enter the spa will prevent  
inadequate bromine levels and will regenerate your  
bromine to the proper residual level.  
Press the Boost button briefly while the jets are  
running. The system will activate in Maintenance  
Mode and the word ON will appear on the display.  
2  Adjusting the Maintenance Mode  
To adjust the Maintenance Mode bromine level,  
press and hold the Prog button for two seconds. A  
number will flash showing the Maintenance Mode  
bromine level. Press the UP or DOWN buttons  
to raise or lower it. After seven seconds, the  
number will stop flashing, meaning the bromine  
level is active. Press the Boost button to return  
Maintenance Mode.  
Diagnostic Mode  
The Diagnostic Mode indicates the Bromicharge™  
salt level of your spa. This is a useful tool when  
adding BromiCharge™ to the water. Keep the TDS  
level indicators in the green zone and value between  
11 and 14 for optimal performance.  
3  Boost Mode  
Testing the Water  
The Boost Mode is used each time you use the spa.  
Press the Boost button once to activate the Boost  
Mode. A number with a dash before and after it  
will flash for about five seconds showing the boost  
level. This number corresponds to the number of  
bathers. While the number is flashing, press the  
UP or DOWN buttons to raise or lower it. When  
the number stops flashing, the system will remain  
in Boost Mode.  
In addition to testing the water for levels of calcium,  
alkalinity, and pH, you also need to test for bromine  
and total dissolved solids (TDS).  
See page 24 for instructions on testing the water  
and for Ideal Water Chemistry levels.  
The bromine level should be maintained between  
3-5 ppm and can be tested with a DPD test kit, or  
bromine test strips, found at any spa/pool store.  
4. Using the Diagnostic Mode  
If the bromine generator does not produce enough  
bromine, make sure the recommended level of  
1440 ppm of Bromicharge™ salt is still present in  
the spa water. The bromine generator can test the  
water using the Diagnostic mode. This is described  
on the next page.  
Press and hold the Prog button for two seconds.  
When the flashing number appears, press the Prog  
button a second time. An animation will appear, and  
within 10 seconds the TDS level will be shown.  
5  Turning OFF  
If the bromine level is too high, remove a small  
amount of spa water until the bromine level is  
between 3-5 ppm. For more immediate results,  
dilution with fresh water will lower the bromine  
level.  
Press and hold the Boost button for two seconds.  
The system will shut off and the word OFF will  
appear on the display.  
Ideal Range  
Minimum  
Maximum  
Adding BromiCharge™ to the Water  
BromiCharge™ (ppm)  
Bromine (ppm)  
TDS level  
1300  
3
1600  
5
BromiCharge™ is the chemical additive used with  
the Cal Clarity II. It can be added anywhere in the  
spa by simply pouring it from the container. Do not  
breathe or get into your eyes.  
11  
14  
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30  
Maintenance Schedule  
Each time you refill the spa  
Follow the section “Starting the Spa with Fresh Water” on page 9  
Prior to each use  
Test the spa water using either test strips a reagent test kit. Adjust  
chemical levels as necessary.  
Once a week  
Test the spa water using either test strips a reagent test kit. Adjust  
chemical levels as necessary.  
If your water source is high in calcium, add stain and scale  
preventer.  
Once a month  
Deep clean your spa’s filter. (Follow filter cleaning instruction at  
beginning of this section)  
Every two to four months  
Drain and clean your spa with a multi-purpose cleaner for spas.  
Polish the acrylic surface with a surface protectant for spas.  
Clean and treat spa cover, pillows, and Cal Select cabinet (if  
equipped) with a vinyl cleaner for spas.  
Refill your spa, following the section “Starting the Spa with Fresh  
Water” on page 9  
If you are using the Cal Clarity II Automatic Bromine Generator, add  
new sodium bromide to the water.  
Once a year  
Replace filter cartridges if the pleats appear frayed.  
If you use an ozonator, you will need to replace the ozone  
cartridge.  
If you use the Cal Pure UV water sanitizer, you will need to replace  
the UV lamp.  
We recommend that your spa water be changed every 4 to 6 months. You may find the need to change your  
spa water more frequently with heavy use. When empty, your spa should be cleaned with a non-abrasive  
cleaner and then rinsed thoroughly.  
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31  
Troubleshooting Water Clarity Problems  
Problem  
Probable Causes  
Possible Solutions  
Cloudy Water  
•
Dirty filter  
•
•
•
•
Clean filter  
•
Excessive oils / organic  
matter  
Shock spa with sanitizer  
Add sanitizer  
•
•
Improper sanitization  
Adjust pH and/or alkalinity to recommended  
range  
Suspended particles /  
organic matter  
•
•
•
•
•
•
•
•
Run jet pump and clean filter  
Drain and refill the spa  
•
Overused or old water  
Water Odor  
•
•
•
•
•
•
Excessive organics in water  
Improper sanitization  
Low pH  
Shock spa with sanitizer  
Add sanitizer  
Adjust pH to recommended range  
Shock spa with sanitizer  
Adjust pH to recommended range  
Chlorine Odor  
Musty Odor  
Chloramine level too high  
Low pH  
Bacteria or algae growth  
Shock spa with sanitizer – if problem is  
visible or persistent, drain, clean and refill  
the spa  
Organic buildup /  
scum ring around  
spa  
•
Buildup of oils and dirt  
•
Wipe off scum with clean rag – if severe,  
drain the spa, use a spa surface and tile  
cleaner to remove the scum and refill the spa  
Algae Growth  
•
•
High pH  
•
•
Shock spa with sanitizer and adjust pH  
Low sanitizer level  
Shock spa with sanitizer and maintain  
sanitizer level  
Eye Irritation  
•
•
Low pH  
•
•
Adjust pH  
Low sanitizer level  
Shock spa with sanitizer and maintain  
sanitizer level  
Skin Irritation / Rash  
•
•
Unsanitary water  
•
•
Shock spa with sanitizer and maintain  
sanitizer level  
Free chlorine level above 5  
ppm  
Allow free chlorine level to drop below 5 ppm  
before spa use  
Stains  
Scale  
•
•
•
Total alkalinity and/or pH  
too low  
•
•
Adjust total alkalinity and/or pH  
Use a stain and scale inhibitor  
High iron or copper in  
source water  
High calcium content in  
water – total alkalinity and  
pH too high  
•
•
Adjust total alkalinity and pH – if scale  
requires removal, drain the spa, scrub off the  
scale, refill the spa and balance the water  
Use a stain and scale inhibitor  
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32  
Cleaning and Maintenance  
Removing and Reseating the Pillows  
You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types  
of pillows.  
Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will  
pop out of the holes.  
Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert  
the pegs back into the holes.  
Spa Cover  
Important! Keep the spa covered when not in use!  
See the manual enclosed with your cover for  
instructions on mounting the locks and how to lock  
and unlock the cover.  
•
•
•
•
Coveredspaswilluselesselectricityinmaintaining  
your set temperature.  
In addition, while the spa cover is rigid, it is not  
designed to support any weight. Therefore, as a  
safety precaution and to preserve the life of your  
Covering your spa will protect your spa’s finish  
from the sun’s ultraviolet rays.  
You are required to keep the spa covered to cover, you must not sit, stand, or lie on it, nor should  
maintain warranty coverage.  
you place objects of any kind on top of it.  
Covering your spa helps prevent children from  
drowning in the spa.  
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33  
Draining Your Portable Spa  
Your spa should be drained every four to six months,  
and refilled with fresh tap water. The following is the  
recommended method for draining your spa.  
1. Turn off the power at the breaker.  
2. Remove all filters.  
If your drain valve is mounted on the side of the spa  
cabinet as shown at right, proceed to step 5.  
If your drain valve is located inside the spa cabinet:  
3. Using a Phillips screwdriver, remove the screws to  
the access panel and open it.  
4. Locate hose ending with the 3/4 inch hose-bib  
fixture.  
5. Hook up the female end of a garden hose to the drain fitting.  
6. Place the other end of the garden hose where you would like the water to drain to.  
7. Twist the hose-bib fixture counterclockwise and pull to open the drain.  
8. Let spa drain completely, then remove garden hose.  
9. Twist the hose-bib fixture clockwise to close it.  
Cleaning and Replacing the Filter  
Filtration is one of the most important steps you can take to ensure clean, clear water. It is far less expensive  
to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals, excessive  
filtration times, or by water replacement.  
See the section “Water Clarity” for more information on cleaning your filter.  
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34  
Winterizing (Cold Climate Draining)  
In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always  
have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This  
will help reduce the risk of freezing in your spa and your spa’s equipment.  
Warning: If you find the need to drain your spa, be aware of the potential of freezing in your  
spas equipment and plumbing. Even if the directions below are followed perfectly, there is no  
guarantee that your spa will not suffer freeze damage.  
Freeze damage is not covered by your warranty.  
1. Open all filter covers.  
2. Remove the filter baskets and filters.  
3. Drain your spa completely as described in the instructions above.  
4. Vacuum water from the spa’s main drain fitting with a  
wet/dry vacuum.  
5. Remove drain plugs from the front of the pumps.  
6. Disconnect the unions from both sides of the pump.  
7. Blow any remaining water out of the jets and equipment  
area with the wet/dry vacuum.  
8. Cover your spa with a good spa cover and an all-weather  
tarp to ensure that neither rain nor snow enters the  
spa.  
NOTE: All manifolds are plumbed in series directly to the  
main drain (see example at right), making it easier to remove  
water and reducing the possibility of freeze damage.  
Continuous water flow and drainage  
Vacation Care  
You can leave your spa unattended for up to two weeks if you follow these instructions.  
ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa  
is filled with water.  
1. Set the spa to Sleep Mode. (See instructions on page 13 or page 14 for changing modes.)  
2. Following the water quality instructions starting on page 21, adjust the pH.  
3. Shock the water (add either chlorine or bromine sanitizer).  
4. When you return, check and adjust the pH and shock the water.  
If you will not be using your spa for longer than 14 days and a spa maintenance service is not available, we  
strongly recommend you drain or winterize your spa.  
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35  
Cleaning Your Spa  
Spa Cover and Pillows  
Due to the constant punishment your spa cover and pillows receive, you should protect them by  
applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that  
is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage  
without leaving an oily residue behind that is normally associated with common automotive vinyl  
protectants.  
Warning: Do not use automotive vinyl protectants on spa covers or pillows. These products are  
generally oil-based and will cause severe water clarity issues that are difficult to correct.  
Spa Shell  
Each time you drain your spa, before you refill it you should clean your spa shell with an all-purpose  
cleaner and apply a coat of surface protectant.  
Use a low detergent, non-abrasive cleaner specifically formulated to clean the spa without damaging  
its acrylic finish.  
Use a non-oil based surface protectant that is specifically formulated to protect the spa’s finish from  
the chemicals and minerals associated with normal spa use.  
Jet Removal and Replacement  
Rotate the jet face counterclockwise until you feel some resistance.  
Continue to rotate the jet for another quarter turn. You will feel the jet snap out of position. Continue to rotate  
the jet as you pull it out of the jet well.  
To replace jets, insert the jet in the jet well and push and rotate it clockwise until you feel it snap into position.  
When the jet face can be rotated freely, it is properly seated.  
2011 Portable Spa  
LTR20111000, Rev. D  
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36  
Using the Entertainment System  
Some spas may be equipped with audio/visual  
entertainment options. Several options are available  
and include marine grade CD players and an iPod  
docking station. Each spa equipped with an audio/  
visual system is delivered with the manufacturer’s  
operating instructions in a clear plastic bag.  
•
Make sure that hands and CDs are dry before  
coming in contact with this or any electronic op-  
tion.  
•
•
•
Always close the CD protective door.  
Do not place wet CD’s into this unit at any time.  
The instructions contained in this manual describe  
only basic functions. See the manufacturer’s  
operating instructions for other features and  
functions. We strongly recommend that you read the  
manufacturer’s instructions prior to operating this  
unit.  
Water damage is not covered by Cal Spas or the  
manufacturer’s warranty.  
Although the marine grade entertainment system is  
encased in a plastic housing with weather seals, the  
system is water resistant and NOT waterproof.  
You must take every precaution to keep this system  
Observe the following precautions for your dry! Water damage is not covered by Cal Spas or the  
entertainment system:  
manufacturer’s warranty.  
Listening to the Radio  
Playing a CD  
1. Press the POWER button on the unit or the re-  
mote control to turn the system on. The system  
automatically starts in the mode it was in when  
it was last shut off.  
You can play CDs with any of the media systems.  
1. Insert a disc in the disc drive as described  
above. The player will identify the type of disc  
and begin playing it.  
2. Press the SOURCE or MODE button to switch to  
the radio mode.  
2. Use either the remote control or the buttons on  
the faceplate to start and stop the player and  
to jump to selections.  
3. Press the left and right arrows located at the  
far right of the panel to tune the radio to a  
station.  
3. To remove the disc, press the EJECT button.  
Inserting and Ejecting a Disk  
For the Sony CDX-HS70MW system:  
1. Press the OPEN button on the unit. The faceplate will lower and expose the disk drive.  
2. Insert a disk in the disk drive.  
3. Flip up the faceplate.  
To remove the disc, press the OPEN button. The faceplate will open. Press the small EJECT button located  
to the left of the disk drive slot.  
For the Sony CDX-GT10M system, simply insert a disk into the slot in the faceplate. To remove the disc, press  
the EJECT button.  
2011 Portable Spa  
LTR20111000, Rev. D  
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37  
iPod™ Docking Station  
The iPod™ docking station is fully integrated with your Cal Spa. The docking station is tailored to the needs of  
Apple iPod™ owner, although it will play most other MP3 players. The docking station is specially configured  
to accommodate currently available iPods, using five interchangeable inserts in the docking bay.  
The docking station comes with its own owner’s manual. It describes parts included, installation, and proper  
use. Owners of this system must read the manufacturer’s instructions prior to operating this unit. The  
instructions are shipped inside the docking station behind the remote control.  
Note: The system includes an MP3 docking station and remote control and does NOT INCLUDE  
an MP3 player such as an iPod.  
Synchronizing the Remote Control with the Docking Station  
Before you can use the remote control with the docking station, they need to be synchronized.  
AQ-DM-4  
AQ-DM-2  
1. Turn on the docking bay by pressing the POWER  
button (located inside the unit).  
2. Press and hold the AUDIO button on the remote  
for more than 10 seconds. The remote will be  
automatically pair/synchronized.  
1. Press and hold the  
button (Play/Pause) on  
the remote control and the press the  
button  
(Power) simultaneously for two seconds.  
The remote will inform you if the dock is receiving  
the command from the remote control. If the LCD  
displays “---” in either mode, this means that the  
remote control is out of reception range.  
The LCD will display “Pair”.  
2. Turn on the docking station by pressing the  
power button inside the docking bay within 10  
seconds after the remote is paired.  
3. Once the synchronizing is complete, the LCD  
will return to the original screen setting.  
Note: If you lose your remote control and buy a  
replacement, follow the instructions above to  
synchronize the remote before normal usage.  
2011 Portable Spa  
LTR20111000, Rev. D  
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38  
Appendix  
Replacement Parts  
Jets  
ED 2” Euro Directional  
PLU282051W  
Jets  
PST 5” Wagon Wheel Spin  
PLU285054W  
ELE 2” Euro No Eyeball  
PLU282050W  
5” Volcano  
MED 3” Directional  
PLU285055W  
PLU282053W  
mfc 3” Directional  
Jet Stream Propulsion  
PLU283050W  
PLU21702620  
3 5” Directional  
PLU283550W  
Waterfalls  
3 5” Swirl  
Cascade Waterfall  
PLU283551W  
PLU21800820  
Filter Waterfall  
NJD Directional Neck Jet  
PLU21800830  
PLU282052W  
Hydro Stream Waterfall  
PSD 5” Directional  
PLU21800623  
PLU285050W  
Air Control Valve  
Air Control with Swoosh  
Logo  
PSR 5” Rim  
PLU21300500  
PLU285052W  
2011 Portable Spa  
LTR20111000, Rev. D  
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39  
Water Diverter Valves  
Pillows  
Diverter Valve, 2” LED  
Ready No Handle  
Neck Blaster  
ACC01401010  
PLU11-4080CL  
Cascade (Logo)  
ACC01401030  
Logo Insert  
Diverter Valve, 1” LED  
Ready No Handle  
PLU11-4090CL  
LIT16000600  
Diverter Valve Cap, 2”  
Silver  
Infinity  
Used for PLU4080CL  
ACC01400950  
PLU21300633  
Diverter Valve Cap, 1”  
Silver  
Neck  
ACC01401040  
Used for PLU4090CL  
PLU21304020  
Filters  
Drains  
Filter Cartridge 75 Sq Ft,  
Anti-Bacterial  
Main Drain, Super Hi Flo  
Suction 2 1/2” Silver  
FIL11703211  
PLU21400137  
Filter Cartridge, 50 Sq Ft,  
Anti-Bacterial  
Bottom Drain Star Suction  
Cover  
FIL11100201  
PLU21400197  
Lights  
Light Assembly Complete  
Bottom Drain Filtration  
Return Assembly  
LIT16000150  
OZO18300005  
Light Mini 2” Diameter  
Pillows  
LIT16000151  
Quad  
Wall fitting, Clear Lens Cap,  
Jumbo Spa Light, 5”  
ACC01400931  
LIT16100153  
2011 Portable Spa  
LTR20111000, Rev. D  
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40  
Lights  
LED Lights  
7 LED 2” Light Daisy Chain  
with Stand-Off  
Red Lens Insert, Jumbo Spa  
Light  
LIT16100214  
LIT16100155  
Faceted Bullet Lens,  
Polycarbonate, UV Stable  
Blue Lens Insert, Jumbo Spa  
Light  
LIT16100215  
LIT16100156  
Silicone O-Ring for Lens  
LIT16100208  
Pure XL UV Water Sanitizer  
Pure XL Water Sanitizer,  
Complete System  
LED Light, 12 LED  
LIT16100206  
Replacement UV Lamp  
Replacement Cabinet Panels  
LIT16000320  
The complete selection of replacement cabinets for  
all models is very extensive and too lengthy for this  
owner’s manual. See your Cal Spas deal to order  
replacement panels for your spa, or call 1-800-CAL-  
SPAS.  
Replacement Quartz Sleeve  
LIT16100260  
Quartz Cap, Clear  
LIT16800020  
Rubber Seal, Purple  
LIT16100227  
25 Watt Transformer, 220V  
ELE09900445  
LED Lights  
Small Controller Daisy  
Chain  
LIT16100218  
Large Controller  
LIT16100241  
Quad LED Daisy Chain  
Assembly  
LIT16100211  
Dual LED Daisy Chain  
Assembly  
LIT16100212  
2011 Portable Spa  
LTR20111000, Rev. D  
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41  
Covers  
Diamond Series  
DI750B / DI750L / DI760B /  
DI760L / DI770B / DI770L /  
DI780B / DI780L  
Escape Series  
ES536L  
64” x 84”  
84” x 84”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
Standard Rust 5” - 3”  
Standard Gray 5” - 3”  
Standard Slate 5” - 3”  
Standard Palomino 5” - 3”  
ACC01200630  
ACC01200631  
ACC01200632  
ACC01200633  
ACC01200460  
ACC01200461  
ACC01200464  
ACC01200466  
Standard Rust  
Standard Gray  
Standard Slate  
Standard Palomino  
Deluxe Rust  
ACC01200410  
ACC01200411  
ACC01200412  
ACC01200419  
ACU02200250  
ACU02200251  
ACU02200256  
ACU02200257  
ACU02200252  
ACU02200253  
ACU02200254  
Deluxe Gray  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
ES628T  
72” x 72”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
Standard Rust 5” - 3”  
Standard Gray 5” - 3”  
Standard Slate 5” - 3”  
Standard Palomino 5” - 3”  
ACC01200600  
ACC01200601  
ACC01200602  
ACC01200603  
ACC01200566  
ACC01200567  
ACC01200568  
ACC01200559  
Custom Navy  
Custom Hunter  
DI850L / DI850B / DI860B /  
DI860L / DI870B / DI870L /  
DI880B / DI880L  
93” X 93”  
Standard Rust  
Standard Gray  
Standard Slate  
Standard Palomino  
Deluxe Rust  
ACC01200420  
ACC01200421  
ACC01200422  
ACC01200423  
ACU02200260  
ACU02200261  
ACU02200266  
ACU02200267  
ACU02200262  
ACU02200263  
ACU02200264  
ES732B/ ES732L/ ES748B/ ES748L  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
Standard Rust 5” - 3”  
Standard Gray 5” - 3”  
Standard Slate 5” - 3”  
Standard Palomino 5” - 3”  
Deluxe Rust  
84” x 84”  
ACC01200495  
ACC01200496  
ACC01200497  
ACC01200498  
ACC01200410  
ACC01200411  
ACC01200412  
ACC01200419  
ACU02200250  
ACU02200251  
ACU02200256  
ACU02200257  
ACU02200252  
ACU02200253  
ACU02200254  
Deluxe Gray  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
Custom Navy  
Custom Hunter  
DI970N / DI970A  
Standard Rust  
Standard Gray  
Standard Slate  
Standard Palomino  
Deluxe Rust  
93” x 130”  
ACC01200450  
ACC01200451  
ACC01200452  
ACC01200454  
ACU02200290  
ACU02200291  
ACU02200295  
ACU02200289  
ACU02200296  
ACU02200297  
ACU02200299  
Deluxe Gray  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
Custom Navy  
Deluxe Gray  
Custom Hunter  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
Custom Navy  
Custom Hunter  
2011 Portable Spa  
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42  
ES848B / ES848L / ES861B /  
ES861L / ES864B / ES864L  
FA630B  
76” x 84”  
93” x 93”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01200610  
ACC01200611  
ACC01200612  
ACC01200613  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
Standard Rust 5” - 3”  
Standard Gray 5” - 3”  
Standard Slate 5” - 3”  
Standard Palomino 5” - 3”  
Deluxe Rust  
ACC01200424  
ACC01200425  
ACC01200426  
ACC01200427  
ACC01200420  
ACC01200421  
ACC01200422  
ACC01200423  
ACU02200260  
ACU02200261  
ACU02200266  
ACU02200267  
ACU02200262  
ACU02200263  
ACU02200264  
FA630L  
78” x 84”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01200620  
ACC01200621  
ACC01200622  
ACC01200623  
Deluxe Gray  
Deluxe Slate  
FA736B / FA736L / FA760B /  
FA760L / FA770B / FA770L  
84” x 84”  
Deluxe Palomino  
Custom Teal  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01200495  
ACC01200496  
ACC01200497  
ACC01200498  
Custom Navy  
Custom Hunter  
Family Series  
FAi518B  
FA750L  
84” x 90”  
43” x 83”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01200680  
ACC01200681  
ACC01200682  
ACC01200683  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01002560  
ACC01002561  
ACC01002565  
ACC01002563  
FA850B / FA850L  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
93” x 93”  
FA518R  
78” ROUND  
ACC01002530  
ACC01002531  
ACC01002532  
ACC01002533  
ACC01200424  
ACC01200425  
ACC01200426  
ACC01200427  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
FA890B / FA890L  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
90” x 90”  
FA520L  
54” x 78”  
ACC01002555  
ACC01002556  
ACC01002557  
ACC01002558  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
ACC01001095  
ACC01001096  
Basic Slate 4” - 2.5”  
ACC01001097  
Basic Palomino 4” - 2.5”  
ACC01001098  
FA625T  
72” x 72”  
Basic Rust 4” - 2.5”  
Basic Gray 4” - 2.5”  
Basic Slate 4” - 2.5”  
Basic Palomino 4” - 2.5”  
ACC01200600  
ACC01200601  
ACC01200602  
ACC01200603  
2011 Portable Spa  
LTR20111000, Rev. D  
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43  
FP4700 / F1770  
Deluxe Rust  
93” x 199”  
Fitness Series  
F1255 / F1239  
Deluxe Rust  
ACU02200407  
ACU02200408  
ACU02200409  
ACU02200410  
ACU02200411  
ACU02200412  
ACU02200413  
93” x 141”  
Deluxe Gray  
ACU02200390  
ACU02200391  
ACU02200392  
ACU02200393  
Deluxe Slate  
Deluxe Gray  
Deluxe Palomino  
Custom Teal  
Deluxe Slate  
Deluxe Palomino  
Custom Navy  
Custom Hunter  
FP1455 / F1439  
Deluxe Rust  
93” x 171”  
ACU02200520  
ACU02200521  
ACU02200522  
ACU02200523  
ACU02200524  
ACU02200525  
ACU02200526  
93” x 189”  
Deluxe Gray  
Platinum Series  
PL750B / PL750L / PL760B /  
PL760L / PL770B / PL770L /  
PL780B / PL780L  
Deluxe Slate  
84” x 84”  
Deluxe Palomino  
Custom Teal  
Standard Rust  
Standard Gray  
Standard Slate  
Standard Palomino  
Deluxe Rust  
ACC01200410  
ACC01200411  
ACC01200412  
ACC01200419  
ACU02200250  
ACU02200251  
ACU02200256  
ACU02200257  
ACU02200252  
ACU02200253  
ACU02200254  
Custom Navy  
Custom Hunter Green  
FP1655  
Deluxe Rust  
ACU02200595  
ACU02200596  
ACU02200597  
ACU02200598  
Deluxe Gray  
Deluxe Gray  
Deluxe Slate  
Deluxe Slate  
Deluxe Palomino  
Deluxe Palomino  
Custom Teal  
FP2400  
93” x 166”  
Custom Navy  
Custom Hunter  
Deluxe Rust  
Deluxe Gray  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
Custom Navy  
Custom Hunter  
ACU02200420  
ACU02200421  
ACU02200422  
ACU02200423  
ACU02200424  
ACU02200425  
ACU02200426  
PL850B / PL850L / PL860B /  
PL860L / PL870B / PL870L /  
PL880L / PL880B  
93” x 93”  
Standard Rust  
Standard Gray  
Standard Slate  
Standard Palomino  
Deluxe Rust  
ACC01200420  
ACC01200421  
ACC01200422  
ACC01200423  
ACU02200260  
ACU02200261  
ACU02200266  
ACU02200267  
ACU02200262  
ACU02200263  
ACU02200264  
FP2500 / F1640  
Deluxe Rust  
93” x 200”  
ACU02200400  
ACU02200401  
ACU02200402  
ACU02200406  
ACU02200403  
ACU02200404  
ACU02200405  
Deluxe Gray  
Deluxe Gray  
Deluxe Slate  
Deluxe Slate  
Deluxe Palomino  
Custom Teal  
Deluxe Palomino  
Custom Teal  
Custom Navy  
Custom Hunter  
Custom Navy  
Custom Hunter  
2011 Portable Spa  
LTR20111000, Rev. D  
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44  
Keeping Fit with your Spa  
IMPORTANT: Always consult your physician before starting any exercise activity or program. The Ultimate  
Fitness series spas feature rubber exercise bands. When stretched, these bands create a high tension condition.  
Improper use or failure to connect the exercise bands properly may cause injury. Always inspect all of the  
exercise equipment prior to beginning any exercise. Do not use any damaged equipment.  
The fitness equipment consists of:  
•
•
•
•
•
•
•
•
Two rowing arm bars  
Two 62” exercise bands  
Two 32” exercise bands  
Two 27” exercise bands  
Two hand grips  
Two ankle bands  
Two hand loops  
An exercise belt.  
This equipment attaches to the exercise anchors located on the spa walls.  
Ultimate Fitness Series Exercise Program  
Refer to the equipment configurations shown on the next page for the following exercises.  
Seated Row  
Standing Shoulder Press  
Use the exercise bars in a seated position with your Using the exercise grips, place your palms facing  
feet stable, abs tight and lower back stable. Keep away from your body with your elbows bent at 90˚.  
your palms down, arms extended with elbows slightly Press upward bringing your hands together in front of  
bent. Pull towards your chest squeezing your shoulder you, above your head and slowly return to the start  
blades to the middle back and returning slowly to the position.  
starting position.  
Arm Curls  
Standing Chest Fly  
Using the exercise grips, place your hands face up with  
Using the exercise grips, place palms sideways facing your elbows slightly bent, pull upward towards your  
your body with your elbows slightly bent. Pull your chin squeezing and flexing your biceps then slowly  
body forward, bringing hands together, squeezing and return to start position.  
flexing chest muscles, then slowly returning to the  
starting position.  
Running or Walking  
Attach the exercise belt around your waist and attach  
the two 62” exercise bands to the far wall of the spa.  
Standing Chest Press  
Using the exercise grips, place your palms down with Turn on the two swim jets and walk or run into jet  
your elbows bent at 90˚. Press forward bringing your stream.  
hands together, squeezing and flexing your chest  
muscles, then slowly return to the start position.  
Leg Stretching and Strength Training  
Attach an ankle band to your ankle and attach a 62”  
exercise band to any exercise anchor. Lift your leg to  
the side or back as the band provides tension.  
2011 Portable Spa  
LTR20111000, Rev. D  
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45  
Connecting the Exercise Equipment  
The drawings below show different ways the exercise  
kit can be connected depending on the exercises you  
wish to do.  
Rowing Configuration  
Strength Training Configuration  
62”Exercise Bands  
Rowing Bars  
32”Exercise Bands  
(optional)  
27”Exercise  
Band  
32”Exercise  
Bands  
Hand Grips  
Configuration course ou marche  
Configuration assouplissement  
157.5 cm bandes  
d’exercise  
157.5 cm bandes  
d’exercise  
Ceinture  
Bandes  
d’exercise  
de chevilles  
2011 Portable Spa  
LTR20111000, Rev. D  
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46  
Troubleshooting  
Symptom  
Possible Causes  
Possible Solutions  
System / Power Problems  
System does not work  
Power is turned off  
Reset spa  
Control pad and spa  
equipment do not  
operate  
No electrical power to spa  
Turn on or reset the GFCI circuit breaker.  
If this does not solve the problem, have  
a qualified electrician check the electrical  
service.  
The 20 or 30A fuse, depending on  
the system, has blown  
Contact your dealer  
The spa does not turn  
off  
Spa is trying to heat up  
Check the temperature setting is in  
Standard mode  
Spa is in filter cycle  
Normal. No adjustment necessary  
Check setting  
Spa is in Standard mode  
An error may have has occurred  
Control panel displays  
a message  
See Diagnostic Messages on page 18 for  
message code meanings  
GFCI breaker trips  
repeatedly  
Improper wiring to spa or GFCI  
breaker is defective  
Consult with a qualified electrician  
There is a defective component on  
the spa  
Contact your dealer  
Heat Problems  
Spa does not heat  
Heating mode not selected  
See control panel instructions on pages  
12 through 17  
Water level is too low  
Add water to correct level  
No electrical power to spa  
Turn on or reset the GFCI circuit breaker.  
If this does not solve the problem, have  
a qualified electrician check the electrical  
service.  
Heater is defective  
Contact your dealer  
Gate valve is partially or fully closed  
Open gate valves. Note: Never operate  
your spa with the gate valves closed!  
Spa gets warm but  
does not get hot  
Thermostat has been turned down  
Insufficient filtration time  
Water level is too low  
Set control panel to a higher temperature  
Increase filtration time  
Add water to correct level  
No electrical power to spa  
Turn on or reset the GFCI circuit breaker.  
If this does not solve the problem, have  
a qualified electrician check the electrical  
service.  
Dirty filter cartridge  
Clean filter cartridge  
Open gate valves  
Align spa cover  
Gate valves closed  
Spa cover improperly positioned  
Filtration time is set too long  
Spa gets too hot  
Reduce filtration cycles, especially during  
summer months  
2011 Portable Spa  
LTR20111000, Rev. D  
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47  
Symptom  
Possible Causes  
Possible Solutions  
Water Problems  
Water is not clean  
For all water clarity problems, see page 21.  
High water  
consumption  
Very high evaporation or heavy  
splashing  
Use the cover and refill as necessary  
Low water stream  
from the jets  
Running in FILTER mode - slow  
speed  
Select high speed jets  
Block wall suctions or skimmer  
Clean the wall suction/skimmer. Remove  
blockage  
Dirty filter  
Clean filter and replace  
Open jets  
Jets are closed  
Valves closed  
Open valves  
No water stream from  
the jets  
Pump has airlock  
Jets are closed  
Remove airlock by priming spa (page 11)  
Open jets  
Power switched off, system off  
Pump is defective  
Pump fluctuations  
Reset power  
Contact your dealer  
Low water. Check level on skimmer flap  
Close or turn off empty cycle if necessary  
Water leakage from  
below the spa  
Check the connections and empty  
the hoses  
Water Pressure Problems  
Jets surge on and off  
Water level is too low  
Add water to normal level  
Open jet valves  
Jets are weaker than  
normal or do not work  
at all  
Jet valves are partially or fully closed  
Filter cartridge is dirty  
See Cleaning the Filter  
Air is trapped in the pump  
Open the air bleed valve on each pump’s  
housing and allow air to bleed out of the  
system. Be sure to tighten each air bleed  
valve as soon as water starts to flow.  
The suction fittings are blocked  
Remove any debris that may be blocking  
the suction fittings  
Gate valve is closed  
Open gate valves. Note: Never operate your  
spa with the gate valves closed!  
Air and Jets Problems  
No airstream from the  
jets  
Air control not open  
Open the control  
Jet spout opening not fixed properly  
Jet spout opening missing  
Check jet spout openings  
Check jets and replace as necessary  
Light Problems  
Standard spa light does Light bulb has burned out  
Replace light bulb  
not work  
Lighting system is defective  
Contact your dealer  
2011 Portable Spa  
LTR20111000, Rev. D  
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48  
Symptom  
Possible Causes  
Possible Solutions  
Pump Problems  
Pump runs constantly – Problem with circuit board  
Contact your dealer  
will not shut off  
Noisy pump  
Water level is too low  
Add water to normal level  
Clean the wall suction/skimmer  
Contact your dealer  
Block wall suctions or skimmer  
Damaged or worn-out motor block  
Clogged floor suction or skimmer  
Leakage of air into suction line  
Debris is inside pump  
Clean floor suction or skimmer  
Contact your dealer  
Contact your dealer  
Gate valves are closed  
Open gate valves. Note: Never operate your  
spa with the gate valves closed!  
Damaged or worn motor bearings  
Improper or defective wiring  
Contact your dealer  
Contact your dealer  
Pump turns off during  
operation  
Automatic timer has completed its cycle Start the cycle again  
Pump has overheated due to the vents Clear items away from vents  
on the equipment door being blocked  
The pump motor is defective  
Contact your dealer  
Contact your dealer  
Pump has a burning  
smell while running  
Damaged or worn motor bearings  
Pump does not work  
Power may be turned off  
Pump has over heated  
Reset power  
Let cool for one hour  
Contact your dealer  
Incorrect or faulty wiring of electrical  
supply  
Switch is off  
Auto reset after the motor has cooled down  
House circuit breaker tripped or in OFF Reset circuit breaker  
position  
Contact your dealer  
Motor overload condition  
Motor overload will reset automatically. If  
problem persists, contact your dealer  
Damaged electrical cord  
Contact your dealer  
Pump cord not plugged in  
GFCI tripped or in OFF position  
Plug pump cord into red receptacle  
Reset GFCI  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
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49  
U S  and Canada  
Portable Spas  
This limited warranty is effective for portable spas manufactured after January 1, 2011 and is only valid  
on portable spas delivered in the United States and Canada.  
Cal Spas portable spas are warranted to be free from defects in material and workmanship. This warranty starts  
from date of manufacture and ends either by specified time-frame listed below, owner-transfer, relocation, or  
installation of any component other than by manufacturer.  
This warranty extends through the selling dealer to the original purchaser at the original site of installation. It does  
not apply to special offers and events. Warranty excludes Designer Series in-ground spas.  
This warranty applies only to the spa models shown below.  
Diamond,  
Fitness  
Family Escape Platinum  
Spa Shell / Structural  
2 Years 3 Years  
2 Years 3 Years  
2 Years 3 Years  
3 Years  
3 Years  
3 Years  
5 Years  
LMS warrants against the loss of water through the spa shell due to  
defects in materials and/or workmanship.  
Interior Surface – Altair Plus /Quarite Plus  
5 Years  
5 Years  
LMS warrants against cracks, blisters, peeling, discoloration and  
delamination of Altair Plus / Quarite Plus interior surfaces.  
Interior Surface – Standard Acrylic / Quarite  
LMS warrants against cracks, blisters, peeling, discoloration and  
delamination of standard acrylic/quarite interior surfaces.  
Equipment  
LMS warrants the spa’s electrical and electronic equipment,  
specifically, the control box, control panel, pumps and air  
blowers, against malfunction due to defects in materials and/or  
workmanship.  
2 Years 3 Years  
3 Years  
5 Years  
Plumbing  
LMS warrants all factory installed plumbing and Eliminator™ Plus  
Wet Ends from loss of water due to defects in material and/or  
workmanship.  
2 Years 3 Years  
2 Years 3 Years  
3 Years  
3 Years  
5 Years  
3 Years  
Cabinets  
LMS warrants Cal Premium™, Cal Select™ and Cal Stone™ panels  
against cracking and warping. Excludes cabinet surface peeling,  
blistering, fading, and delamination.  
Components  
LMSwarrantsXLHeatExchanger™andozonatoragainstmalfunction  
due to defects in materials and/or workmanship. Replacement  
ozone cartridge is warranted separately -- see below.  
2 Years 5 Years  
2 years 3 years  
3 Years  
3 years  
5 Years  
5 years  
Labor  
Applies to replacement of warrantable parts or components for  
warranty repairs to the product.  
Electronic Entertainment Components  
1 year  
1 year  
1 year  
1 year  
1 year  
1 year  
Warranty includes stereo, iPod docking bay, speakers, power supply,  
subwoofer, and LED light source. Excludes light bulbs.  
Pure XL water sanitizer  
Excludes replacement UV lamp.  
Ozone Cartridge  
1 year  
1 year  
1 year  
1 year  
1 year  
1 year  
1 year  
Spa Covers  
90 days 90 days  
90 days  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
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50  
Manufacturer Warranty  
non-LMS authorized personnel, incorrect electrical  
installation, installation by unqualified personnel,  
installation without a permit if required by local codes,  
installation of any component other than by the  
manufacturer, acts of God (including, but not limited  
to, acts of nature and surrounding environments), and  
any other cases beyond the control of LMS.  
Spa covers and stereo systems are delivered with their  
own manufacturer’s warranty. For more information,  
see their warranties in the owner’s information package  
that was delivered with your spa.  
Electronic component warranty is extended through  
the manufacturer of the product including, but not  
limited to: stereos, UV water sanitizer components,  
etc.  
Examples of common acts invalidating this warranty  
include, but are not limited to:  
•
•
•
Use of spa in a non-residential application.  
Scratches caused by normal use.  
Operation of spas water temperature out of the  
normal operating range of 32˚F (0°C) to 118˚F  
(47.8°C).  
Authorized Repairs and Service  
The factory authorized selling dealer is responsible for  
performing all necessary repairs. To obtain service,  
contact the selling dealer.  
If the consumer is unable to obtain satisfactory  
customer service from the selling dealer, written  
notification must be given to the LMS Customer  
Relations Department within 30 days of the reported  
failure.  
•
•
Damage caused by incorrect water level (low,  
overflow, etc.).  
Damage caused by extreme weather conditions  
(hot, cold, etc.).  
Damage caused by dirt, sand and calcium.  
Damage caused by clogged filter cartridges. See  
filter cleaning recommendations in this owner’s  
manual.  
Damage caused by continued operation of this spa  
with either a known or an unknown problem.  
Damage caused by tri-chlor, acids, chlorine  
tablets, any floating chemical devices, or any spa  
chemicals not authorized by LMS.  
Damage caused by improper water chemistry.  
(High levels of chlorine, bromine, calcium, pH and  
other excessive chemical levels.)  
Damage caused by direct sunlight. Spas should  
always be covered when not in use.  
Damage caused as a result of failure to follow  
operating instructions as defined within this  
owner’s manual.  
Damage caused by incorrect electrical installation,  
electrical brownout, voltage spikes, or operation  
of spa out of voltage range by more than ±10%.  
Spas improperly installed or placed on non-  
approved surfaces.  
•
•
Warranty Performance  
In the event of repairs or replacement of components  
under warranty, shipping costs are the responsibility  
of the spa owner. There will be no charge for parts  
or labor on a covered item. Cost of labor is based on  
flat rate schedule determined by LMS and distributed  
to dealers.  
•
•
The LMS service agent may assess a reasonable travel  
or mileage charge per service call, which may include  
diagnostic time.  
•
If LMS determines that repair of a covered item is not  
feasible, LMS reserves the right to replace the defective  
merchandise with merchandise equivalent or equal in  
value to the original merchandise.  
•
•
In the event of warranty product replacement requiring  
a returned goods authorization (RGA), all removal,  
replacement, installation and shipping costs are the  
responsibility of the spa owner.  
•
•
Proration of Warranty  
Units determined by the Company to be non-repairable  
will be replaced on a prorated basis with the same  
or a comparable unit. The user will be charged one  
percent of the current retail cost for each full month  
of ownership from the date of purchase through the  
date failure is determined to be non-repairable. This  
charge will be waived during the first twelve months  
of ownership.  
For relocating your spa without voiding your warranty,  
contact Customer Service for relocation procedures.  
Warranty Limitations  
The limited warranty applies only to spas normally  
used for personal, family or household purposes.  
Although shell cracks, which are breaks in the shell  
that go all the way through, are covered by this limited  
warranty, cosmetic scratches, gouges and crazing are  
Acts That Will Void This Warranty  
This warranty is void if the spa has been subject to  
negligence, alteration, misuse, abuse, repairs by not considered cracks and are not covered.  
2011 Portable Spa  
LTR20111000, Rev. D  
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51  
Exclusions  
Replaceable service items such as filters, light bulbs,  
pillows, jet inserts, and filter covers are specifically  
excluded from the limited warranty.  
Equipment adjustments (such as pressure switch  
adjustments) are specifically excluded from this  
warranty.  
Disclaimers  
This limited warranty is made with the express  
understanding that the spa is not an essential device  
or medical device as defined under State and Federal  
Law. LMS shall not be liable for loss of use of the spa  
or other incidental or consequential costs, expense or  
damages, which may include but are not limited to  
removal of permanent deck or other custom fixtures or  
the necessity for crane removal. Any implied warranty  
shall have duration equal of the applicable warranty  
stated above. Under no circumstances shall LMS or  
any of its representatives be held liable for injury  
to any person or damage to any property, however  
arising.  
Legal Remedies  
This limited warranty gives you specific legal rights  
and you may have other rights, which may vary from  
state to state.  
Customer Service  
See your Cal Spas dealer for a copy of the applicable  
warranty, details, and any questions you may have  
regarding the warranty coverage on your spa.  
Warranties for Limited Production Models  
This warranty only covers the spa models shown  
on page 49. Spas sold as limited production models  
have their own warranties which are not covered in  
this manual. Spa owners who purchased a limited  
production spa should have received a written warranty  
specific to their model. If you did not receive a written  
warranty with your spa, contact the dealer or seller.  
Any warranty or offer not in writing is not valid and will  
not be honored by LMS.  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
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52  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
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53  
2011 Portable Spa  
LTR20111000, Rev. D  
www.calspas.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Warranty Registration  
Easy Online Registration  
Registering your new Cal Spas product is quick and easy! It is important that you register  
your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you  
can enjoy product alerts, more efficient support, and quicker service.  
Register now -- it’s fast and it’s easy!  
1) Go to www.calspas.com/warranty  
2) Fill in your information and click “Send Warranty Info”  
Locating the product serial number  
The serial number of your spa is located on a metal plate attached to the lower right front panel of the spa.  
You will need this number to properly register your spa and activate coverage. Write this information in the  
space provided below.  
Spa Model: ___________________________________________________________________________  
Spa Serial Number: ____________________________________________________________________  
Date Purchased: ______________________________________________________________________  
Date Installed: ________________________________________________________________________  
Dealer’s Phone Number: ________________________________________________________________  
Dealer’s Address: ______________________________________________________________________  
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