Solution 64
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User Guide
EN Security System
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Solution 64 User Guide
Program Menu Tree
Table 1: shows all of the system options in a tabular format. Each option can be access by pressing the Menu key and then drilling
down using the arrow and OK keys until the required option is listed on the display. A quick way to jump to a particular option is to
press the Menu key followed by the specific option number.
You may be asked to enter your PIN when accessing some options.
Example:
To set a new call forward number enter MENU + 5 + 1 + 6 and then follow the on screen prompts.
1
Access
2
Areas
3
Inputs
4
Outputs
1-0
Commands
2-0
Commands
3-0
Command
Zone Status
Bypass Zones
Set Chime Zones
Set Part 2 Zones
Smoke Sensor Reset
4-0
Commands
1-0-0 Erase User
2-0-0 Area Status
3-0-0
3-0-2
3-0-3
3-0-4
3-0-5
4-0-0 Output Status
4-0-1 Turn Output On/Off
2-0-1 Turn Area On/Off
2-0-2 Turn All Areas On
2-0-3 Turn All Areas Off
2-0-4 Move To Area
2-0-5 Chime On/Off
1-1
PIN Codes
1-1-0 Change Own PIN
1-1-1 Change Other PIN
1-1-2 Add PIN
4-1
Output Properties
4-1-0 Output Name
1-1-3 Delete PIN
3-1
3-1-0
Zone Properties
Zone Name
4-9
Output Testing
2-1
Area Properties
4-9-0 External Siren Test
4-9-1 Internal Siren Test
4-9-2 Strobe Test
1-2
Token
2-1-0 Area Name
1-2-0 Add Token
1-2-1 Delete Token
1-2-2 Token Status
3-9
3-9-0
3-9-1
Input Testing
Walk Test All Zones
Walk Test A Zone
1-3
RF Keyfob
1-3-0 Add Keyfob
1-3-1 Delete Keyfob
1-4
User Properties
1-4-0 User Name
1-4-1 Area Assignment
1-4-4 Timer Group
1-4-5 Access Assignment
5
Comms
6
Devices
7
System
5-0
Commands
6-0
Commands
7-0
Commands
Panel Status
System Trouble
History Log
5-0-0 Set Domestic Number
5-0-1 Call/Answer RAS
5-0-2 Call Forward On/Off
5-0-3 Check Web Email
5-0-4 Email System Log
6-0-0 LAN Status
7-0-0
7-0-1
7-0-2
6-1 Keypads
6-1-0 Volume
6-1-1 Contrast
6-1-2 Backlight
7-1
7-1-0
Clock
Set Date & Time
5-1
Telephone Numbers
5-1-5 Domestic Number
5-1-6 Call Forward On
5-1-7 Call Forward Off
7-5
Schedules (TEF)
Name
Time
Day
Function
7-5-0
7-5-1
7-5-2
7-5-3
5-5
Registration
5-5-0 Customer
7-6
Holidays
5-9
Periodic Test
7-6-0
7-6-1
Name
Start Stop Dates
5-9-0 Send Test Report
7-7
7-7-3
System Options
Keypad Hi/Lo Temp
7-9
7-9-0
7-9-1
System Testing
Walk Test All Zones
Battery Test
Table 1: Control Panel Menu Tree
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Solution 64 User Guide
When a zone (such as a door or window) is closed, it is said to be
‘normal’. When the door or window is open, the zone is said to be
‘faulted’. When you turn your system on, you will usually want all
of the zones in your system to be normal, although, you can turn
your system on with faulted zones.
Introduction
Your system helps to secure life, property and investments
against fire, theft and bodily harm. It consists of a keypad (or
keypads), sensors such as motion detectors or devices located
on doors and windows, and other sensing devices designed to
detect the presence of smoke or combustion. The location and
quantity of sensing devices will have already been discussed
with you by your alarm installer.
Zones Types
There are two basic types of zones, Non 24-hour and 24-hour.
See below.
Control of your security system is achieved through the unique
Graphic keypad, which displays all system information in written
text and graphical symbols. Its versatility and ease of operation,
make it ideal for any home or business application.
Non 24-Hour Zones
Non 24-hour zones respond to alarm conditions depending upon
whether the system is turned on or off. They are programmed to
either respond instantly to alarm conditions or to provide a delay
for you to reach the keypad and turn the system off. Various
zones will be located throughout your premises.
Features
When you turn your system on, you have the option of turning
on all zones (All On), or just some of the zones (Part On). Refer
to
Listed below are the main features of the Solution 64 control
panel.
. Up to 64 Fully Programmable Zones
. Fire Alarm Verification
All On and Part On, on page 7 for more information.
. Up to 48 Unique PINs
. Up to 5 Relay Outputs (1 amp rating)
. 3 Open Collector Outputs
. Supervised Siren Driver
. 8 Programmable Schedules
Bypassed Zones
A zone which has been bypassed will remain unarmed when
the system is armed. You may need to bypass a zone when
doing renovations in the building or if a sensor becomes faulty.
Bypassed zones will reset the next time the system is disarmed.
. Up To 8 Areas (Common Area Programmable)
. Built-In Dialler
24-Hour Zones
. Up To 8 Fully Supervised Graphic Keypads
. Keyswitch Input (Programmable)
. 256 History Event Memory
. EMI / Lightning Transient Protection
. Programmable Via Keypad
24-hour zones are always on and cannot be turned off, even
when the system is turned off (disarmed). There are two types of
24-hour zones, fire zones and non-fire zones.
What Is An Area?
The Solution 64 control panel comes defaulted and programmed
for a single area configuration (Area 1), therefore, all zones are
assigned to Area 1. The alarm system can be divided into 8
individual areas running off the same control panel. In this case,
the security company would assign different sensors (zones) to
each area according to the area they belong.
. Remote Programmable Via Upload/Download Software
. Alarm Event Memory
. Automatic Test Reports
. Built-In Telephone Line Fail Monitor
User’s Guide
Example:
This user’s guide shows you how to use and maintain your security
system. It covers basic functions, such as turning the system on
and off as well as some general programming. More complex
programming and system configuration should be performed
by your installer.
Partitioning a commercial business to 4 individual areas may be
as follows:
Area 1 – Main entry/exit area
Area 2 – Sales
Many of the programming functions described in this guide
will have already been programmed by your alarm installer
while others may need to be programmed or changed by you.
Depending on your particular system configuration some
features described in this manual may not be available. Please
discuss this with your alarm installer.
Area 3 – Administration
Area 4 – Dispatch
Each area can be controlled individually as if they were separate
alarm systems.
All On
Functions outlined in this user guide may require you to enter
your PIN (Personal Identification Number) so make sure you
choose a number that is easy to remember. For security reasons
do not write this code down or give it to anyone else. If more
than one person needs to operate the system then you should
create a unique code for them if this has not been done by your
installer. This guide will explain how to do this.
When you turn an area All On, you are turning on all non 24-hour
zones, both interior (motion detectors) and perimeter (doors and
windows of the building).
Part On
When you turn an area Part On, you only turn on some of the
non 24-hour zones. Your security company will program which
zones are included in this portion. Part zones may include only
the perimeter (doors and windows) or your system, or sensors in
other areas of your premises. Check with your security company
to learn which zones are Part zones.
Please take the time to familiarise your self with the following
terms before reading the rest of this guide.
Zones
A ‘Zone’ is a detection device, or group of devices connected
to your security system. Zones are identified by the area they
monitor, such as a front door, bedroom window or hallway.
Faulted Zones
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Solution 64 User Guide
Reporting Alarms
Description
Key
Your system may be programmed to send reports to your security
company. Once the report is complete, the system returns
the telephone to normal operation (check with your security
company).
The [] key allows you to navigate
through menus or to toggle characters
when programming telephone numbers.
Pressing The [] key will display current
trouble conditions when the area that the
keypad is displaying is disarmed.
Your system makes repeated attempts to send reports to your
security company. If your system fails to report, the keypad will
display the ‘service’symbol.
Pressing the 1 and 3 keys together and
holding them down for 2 seconds will
cause a Panic alarm to be triggered. If
programmed the sirens will sound and the
monitoring station will be notified.
+
for 2 sec
About the Keypad
Your keypad has 20 keys or buttons. The buttons allow you to
input instructions and navigate the menu screens as required.
Some buttons have a secondary function which is activated by
holding them down for two seconds.
Pressing the 4 and 6 keys together and
holding them down for 2 seconds will cause
a Fire alarm to be triggered. If programmed
the sirens will sound and the monitoring
station will be notified.
+
for 2 sec
Each button’s function is described below:
Pressing the 7 and 9 keys together and
holding them down for 2 seconds will
cause a Medical alarm to be triggered. If
programmed the sirens will sound and the
monitoring station will be notified.
Keypad Keys
+
Description
Key
to
for 2 sec
The numeric keys allow you to enter you
numbers when required
Table 2: Keypad Keys and Their Function
Use the [MENU] and the numeric keys to
enter commands. The [MENU] key is also
used to go back one level when navigating
through menus or to exit a programming
location without saving changes.
Status Icons / LED’s
The following table describes the function of each of the status
icons.
The [ON] key allows you to turn an area
or output on. To turn all areas on at the
same time when the system has been
partitioned, press and hold the [ON] key
for two seconds.
Icon
Status
Meaning
The keypad can display which areas (1 – 8) are
turned on or off via the Area Icon Indicators. This
programmable option can be disabled in MENU
The [PART] key allows you to turn an area
Part On. This key can also be used to
bypass a zone or multiple zones when you
press and hold for two seconds.
On
The area is turned All On or Part On
The area is turned Off
Off
Flashing
Fast
The [OFF] key allows you to turn an area
or output off. To turn all areas off at the
same time when the system had been
partitioned, press and hold the [OFF] key
for two seconds.
The area has an alarm
On
Flashing
Flashing
Off
System power is normal
System power is missing
A fire alarm is active
No fire alarm
The [OK] key allows you to save any changes
and exit the command.
The [MAIL] key allows you to read stored
mail. This key can also be used to initiate
a dialler test when you press and hold for
two seconds.
Fire alarm in memory
On
(Turn the area All On and Off to Clear).
The existing service or trouble condition
has been acknowledged.
On
The [] key allows you to move the cursor
left when programming text or telephone
numbers.
Off
No service or trouble conditions exist
A service or trouble condition is present
that has not been acknowledged.
The [] key allows you to move the cursor
right when programming text or telephone
numbers.
Flashing
On
The area is turned Part On.
The [↑] key allows you to navigate through
menus or to toggle characters when
programming telephone numbers.
Off
The area is not turned Part On.
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Icon
Status
Meaning
After you turn an area All On, the keypad will
sound 1 short beep every second. During the last
10 seconds fast short beeps will be heard. If you
don’t exit before the delay time expires and an
exit delay door is faulted, an alarm occurs.
Exit
Delay
Tone
On
The area is turned off.
Off
On
The area is turned All On or Part On
The area is turned All On
The area is turned Off
Error
Tone
If you press an incorrect key, your keypad will
sound a 2 second tone.
Off
The keypad will sound a Hi / Lo tone to indicate
you have entered MENU Mode and a Lo/Hi tone
to indicate you have exited MENU mode.
Menu
Mode
On
You have mail waiting to be read
Off
No Mail
The keypad sounds fast short beeps to alert you
when a zone programmed for chime is faulted
or unsealled.
Chime
Tone
Area is ready to turn on (All On / Part
On)
On
Table 4: Keypad Tones and Their Meanings
Off
Not ready, Zone Open
On
All On
Red
LED
Flashing
On
Alarm
Area is off.
Green
LED
Flashing
Area not ready to turn on
Red &
Green
LED
Flashing
Installer programming mode is active.
Table 3: Status ICONs, LED Indicator’s and Their Meanings
Keypad Tones
Your keypad emits several distinct tones and displays text to
alert you to system events. Additional bells or sirens may also
be connected to your system. Bells or sirens mounted on the
exterior of your premises alert neighbours to emergencies and
provide an audible guide for police and fire fighters.
Meaning
Type
When a fire zone sounds an alarm, the keypad
will sound 3 seconds on and 2 seconds off
(repeat).
Fire
Alarm
Tone
Figure 1: CM100 Graphic Keypad
When a burglary zone activates while your
system is turned on, your keypad emits a
continuous siren tone. It sounds for the time
set by your security company.
Burglary
Alarm
Tone
When a system component is not functioning
properly, your keypad sounds 4 fast short beeps
followed by a 5 second pause (repeat).
Trouble
Tone
Pressing any key on the keypad sounds one
short beep, indicating that the key press is
accepted.
Key
Press
Tone
When you enter the premises through a zone
programmed for entry delay, the keypad sound
a Hi/Low tone to remind you to turn off the area.
If the area is not turned off before the entry
delay expires, an alarm condition will sound and
a report may be sent to your alarm company.
Entry
Delay
Tone
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Solution 64 User Guide
Turning The System Off
Basic System Operation
Turning An Area All On
When the system is on, you must enter through a designated
entry door to prevent an alarm. Opening a designated door (e.g.
front door) will start entry time. During entry time, the keypad
will emit a pulsing tone “beep” to remind you to turn the system
off. To turn the area off, enter your PIN followed by the [OFF] key
before the entry delay time expires.
Use this function to turn an area All On. The Solution 64 control
panel is factory default only for one area. As soon as you turn
an area on, exit time will start. Exit time allows you to exit the
premises without sounding an alarm. Your security company
programs the length of exit delay time.
If you enter through the wrong door or fail to turn the system off
before the entry delay time expires, you may sound an alarm. If
an alarm occurs, silence the alarm (by entering your PIN followed
by the [OFF] key) and call your security company to let them
know that it is not an emergency situation.
1. Make sure that all zones are normal (not faulted).
2. Enter your PIN, then press the [ON] key.
If your PIN is valid and if all zones are normal, exit delay time
will start. You should leave now. If your Solution control panel
detects a faulted zone, you should return it to normal, or bypass
the zone.
1. Enter your PIN + [OFF] to turn the system (or area) off.
The keypad will no longer display the ‘Lock’ or ‘Part’ icons.
During exit delay, you may stop the area from turning on by
entering your PIN followed by the [OFF] key.
Silencing Alarms
3. To turn the system (or area) off, enter your PIN, then
press [OFF].
When the Solution 64 control panel has registered an alarm, the
keypad (s) and sirens will sound to alert personnel that an alarm
occurred. The keypad will scroll all alarms on the keypad display
for visual feedback. If you enter your PIN before the system
dials your security company, the alarm report is cancelled (if
programmed).
Turning An Area Part On / Part 2 On
Use this function to turn an area Part On or Part 2 On. The
Solution control panel is factory default only for one area. Part
On and Part 2 On turns on only part of the area, leaving the rest
of the area turned off.
1. Enter your PIN + [OFF] to silence any alarm and turn the
system off.
The keypad will continue to scroll all alarm events that caused
the alarm. This is called alarm memory.
Only the security company can program which zones are
monitored for Part On. The master user can program which
zones are monitored when a user turns an area Part 2 On.
2. To clear alarm memory, turn the area on and off again
(eg.
Once you have turned an area Part On or Part 2 On, exit delay
time starts to count down. You should leave all zones that are
active before exit delay time expires. Leaving active zones after
exit delay expires causes an alarm event. Use Part On or Part 2 On
only when you want part of an area turned on.
PIN + [ON] + PIN + [OFF]).
Automatic Arming
Your system may have been programmed to automatically arm
itself at a certain time of the day.
1. Make sure that all zones are normal (not faulted).
2. Enter your PIN, then press the [PART] key.
If for some reason you are still in the building when the auto
arming is taking place then it is possible to extend or delay the
auto-on time (automatic arming time) by one hour simply by
entering your PIN during the auto-on pre-alert time. The auto-
on pre-alert time sounds the keypad buzzer to warn you that the
system will automatically turn All On, Part On or Part 2 On.
If your PIN is valid and if all zones are normal, the keypad will
prompt you to select Part On or Part 2 On.
3. Using the arrow keys, highlight Part On or Part 2 On then
press [OK].
Example:
Exit delay time will start. You should leave now. If your system
has a faulted zone, you should return it to normal, or bypass the
faulted zone.
If the control panel is programmed by your installer to
automatically turn All On at 6:00pm and the auto-on pre-alert
time starts beeping the keypad at 5:55pm, entering your PIN
between 5:55pm and 6:00pm will delay the auto-on time by
one hour and the auto-on pre-alert time will again commence
at 6:55pm. Therefore the system will automatically turn All On at
7:00pm.
During exit delay, you may stop the system from turning Part On
by entering your PIN followed by the [OFF] key.
4. When exit time has expired, the keypad will display the
Part On icon.
5. To turn the system off, enter your PIN, then press [OFF].
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Solution 64 User Guide
Remote Arming - Quick Arm
sounds, try a different PIN. The keypad will now prompt
you to enter your new PIN again.
If you forget to arm your system it may be possible for you to
remotely arm it using a touch tone telephone if the remote arm
option has been enabled by your installer.
Confirm New PIN for
DEBBIE SMITH U002
To arm the system call the number which the panel is connected
to and when the panel answer you will here 3 beeps in accending
frequency if the panel is in the disarmed condition. Press [0] +
[#] to arm. You will hear 3 beeps in decending order when the
panel arms.
Press OK or MENU
4. Enter your new PIN again.
5. Press [OK] to save and exit, or press [MENU] to exit
without saving Your PIN has now been changed.
All areas on the system will be armed regardless of there condition
when using the DTMF quick arm function.
Duress or Silent alarms
Programming Text Using The Keypad
A Duress or Silent Panic alarm can be easily triggered via the
keypad if you are being forced to operate the system against
your will.
When programming text via the keypad, various keys on the
keypad operate differently.
A group of characters is assigned to each of the numeric keys on
the keypad. Pressing the same numeric key again will toggle to
the next character assigned to the key (eg. Press the [2] key will
display the ‘A’ character, press the [2] key again will toggle to the
‘B’character, press the [2] key again will toggle to the‘C’character
etc).
To trigger a duress, enter your normal user PIN followed by the
last 2 digits of your user PIN followed by the ON or OFF key. See
the following examples.
1) If your PIN is 2580, to send a duress report when the area is off,
Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OK] or [ON].
Once the correct character is display use the arrow keys to move
to the next letter of the word you are entering.
The key assignments are identical to those found on most fixed
and mobile phones.
2) If your PIN is 2580, to send a duress report when the area is on,
Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OFF].
When programming text, each numeric key represents a different
group of characters.
System Programming
Some of the examples shown in the following section
assume that you are already in programming mode.
Note To enter programming mode simply enter your PIN
Pressing the same numeric key repeatedly will step you through
the available characters assigned to the key. The text key layout
is the same as most phones. Refer to the table below for detailed
character information.
i
and press the MENU key on the keypad.
Access > PIN Codes >
Refer to the table below for more information.
MENU 1-1-0
Change Own PIN
Key
1
2
3
4
5
6
7
8
9
0
OFF
Characters Assigned To Each Numeric Key
This menu lets you change your own PIN. It is recommended
that you write down your old PIN and the new one before you
begin. The new PIN must have the same number of digits as your
old PIN unless your installer has enabled the variable length PIN
option. Once the change is complete you should destroy the
written copy.
.
,
B
E
H
K
N
Q
U
X
0
?
C
F
I
L
O
R
V
Y
!
a
d
g
j
m
S
t
-
b
e
h
k
n
p
u
w
&
c
f
i
l
o
q
v
x
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1
A
D
G
J
M
P
T
W
SPACE
2
3
4
5
6
r
s
z
7
9
At factory default, each PIN is fixed to 4 digits in length. The
default PIN for User 1 (Master user) is 2580. Only the security
installer can change the PIN length.
8
y
Z
Enter programming mode (PIN + MENU) then,
Scroll Up through entire character list
Scroll Down through entire character list
Move to left one character position
Move to right one character position
Clear from cursor postiion to end of line
Table 4: Text Keypad Character Set
1. Ensure that the system (or area) is turned off.
2. Enter your PIN, and then press [MENU] + [1] + [1] + [0].The
keypad will prompt you to enter a new PIN.
Enter New PIN for
DEBBIE SMITH U002
Once the desired character is displayed press the right [] arrow
key to move to the next character position.To save programming
changes, press [OK], or press [MENU] to exit without saving.
Press OK or MENU
The following additional special characters are available
by scrolling using the up and down arrow keys.
3. Enter your new PIN, and then press [OK]. If an error tone
+ -
@
#
$
“
&
%
*
:
(
)
/
< > =
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Solution 64 User Guide
to add, then press [OK].
Access > PIN Codes >
The keypad will prompt you to enter the new pin.
MENU 1-1-1
Change Other PIN
Enter New PIN for
User 3 Name U003
If you have a master PIN, this command allows you to change
somebody else’s PIN. It is recommended that you write down the
old PIN and the new one before you begin. Once the change is
complete you should destroy the written copy. The new PIN must
have the same number of digits as the old PIN.
Press OK or MENU
3. Enter the new PIN for the user you have selected.
If an error tone sounds, try a different new PIN.
At factory default, each PIN is fixed to 4 digits in length. The
default PIN for User 1 (Master user) is 2580.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Enter programming mode (PIN + MENU) then,
Ensure that the system (or area) is turned off.
Access > PIN Codes >
1. Press [MENU] + [1] + [1] + [1]. The keypad will display a list
of available users that you can change their PIN.
MENU 1-1-3
Delete PIN
This menu allows a Master user the ability delete other users
PIN’s. A Master user can only delete a PIN for those users that
have been assigned to the same area(s) as the Master user. A
Master user cannot delete their own PIN.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
Press , OK or MENU
Enter programming mode (PIN + MENU) then,
1. Make sure that the system is turned off.
3. Use the [↑] and [↓] keys to select the user that you want to
change the PIN, then press [OK] to select. Alternatively,
you can enter the user number you want to change, then
press [OK ].
2. Press [MENU] + [1] + [1] + [3].
The keypad will list all users that you can delete.
U001 JOHN SMITH
Please Enter PIN for
U002 DEBBIE SMITH
U003 USER 3 NAME
Press , OK or MENU
DEBBIE SMITH
U002,
Then Press OK.
4. Enter the new PIN.
3. Use the [↑] and [↓] keys to highlight the user whose
PIN you want to delete, then press [OK] to select.
Alternatively, you can enter the user number you want to
delete, then press [OK].
If an error tone sounds, try a different PIN.
5. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Press OK to delete PIN
For U002 DEBBIE SMITH
Access > PIN Codes >
MENU 1-1-2
Add PIN
This menu allows a Master user to add a PIN to a new user. A
Master user can only program a new PIN for those users that have
been assigned to the same area(s) as the Master user.
Press OK or MENU
4. Press [OK] again to delete the PIN, or press [MENU] to
cancel.
At factory default, each PIN is fixed to 4 digits in length. The
default PIN for User 1 (Master user) is 2580.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [1] + [2].
A list of users will display on the keypad.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
Press , OK or MENU
2. Use the [] and [↓] keys to select the user that you
want to add a PIN, then press [OK] to select.
Alternatively, you can enter the user number you want
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Solution 64 User Guide
Tokens
1. Enter [MENU] + [1] + [2] + [1].
A list of users will display on the keypad.
This section outlines how to add and delete token cards that
allow an alternate method for users to turn the system on and
off via a prox reader enabled Keypad or an external reader. The
system can also be configured to automaticall open a door if it
has been fitted with an electric door lock. You should discuss
this feature with your installer for more details on your particular
installation.
2. Use the [] and [↓] keys to select the user who’s token you
want to delete, then press [OK] to select.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
Press , OK or MENU
A token is a small plastic tag card that has a unique ID. A user can
place the token card in front of a keypad that has a built-in token
reader to turn the system or specific areas on and off.
Access > Token >
3. When prompted press the [OK] key to confirm token
deletion.
MENU 1-2-0
Add Token
This menu allows a Master user the ability to add a new token
for for those users that have been assigned to the same area(s)
as the Master user.
Access > Token >
MENU 1-2-2
Token Status
Enter programming mode (PIN + MENU) then,
This menu allows a Master user the ability to identify a token
which has been programmed into the system. Only tokens that
have been assigned to the same area(s) as the Master user cn be
identified.
1. Enter [MENU] + [1] + [2] + [0].
A list of users will display on the keypad.
Enter programming mode (PIN + MENU) then,
2. Use the [] and [↓] keys to select the user that you want to
add a token for, then press [OK] to select.
1. Enter [MENU] + [1] + [2] + [2].
The system will prompt you to present the token to the
keypad.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
Press , OK or MENU
2. Once the token is presented the system will display the
owner of the token.
Token belongs to ur002
DEBBIE SMITH
3. If you are using a keypad with built in reader the system
will prompt you to present the token to the keypad. Once
the token is presented the keypad we beep and return to
the menu.
Press OK or MENU
To Add token for U001
JOHN SMITH swipe new
token
RF Keyfob
This section outlines how to add and delete RF keyfobs that
allow an alternate method for users to turn an area(s) on and off.
The RF Keyfob must be compatible with the RF Receiver that has
been installed by the security company.
4. If you are learning the token via an external reader the
system will prompt you to select the reader to learn from.
Use the [] and [↓] keys to select the reader and then
repeat step 3 presenting the token to the external reader.
Access > RF Keyfob >
MENU 1-3-0
Add Keyfob
This menu allows the security installer or a master user to program
the user’s keyfob ID number.
A Master user can only delete a PIN for those users that have
been assigned to the same area(s) as the Master user. A Master
user cannot delete their own PIN.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [3] + [0].
Access > Token >
A list of users will display on the keypad.
MENU 1-2-1
Delete Token
This menu allows a Master user the ability to delete a token for
those users that have been assigned to the same area(s) as the
Master user.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
PRESS , OK or MENU
Enter programming mode (PIN + MENU) then,
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2. Use the [↑] and [↓] keys to select the user that you
want to add the RF keyfob ID, then press [OK] to select.
Alternatively, you can enter the user number you, then
press [OK].
2. To program the user name, use the [↑] and [↓] keys to
select the user that you want to program, then press [OK]
to select. Alternatively, you can enter the user number
you want to program, then press [OK].
The keypad will prompt you to enter the RF keyfob ID
number:
The keypad will display the current user name.
Enter keyfob RFid for
U016 User 16 Name
000000000
User Name U001
User 1 Name
Press OK or MENU
Press ◄► OK to SAVE
3. Enter the RF Keyfob ID Number
3. Use the [←] and [→] keys to scroll the cursor left and
right across the user name text. Use the [↑] and [↓] keys
to scroll through the different characters available. To
clear all text from the cursor position to the right, press
the [OFF] key.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Access > RF Keyfob >
4. When the user name is complete, press [OK] to save and
exit, or press [MENU] to exit without saving.
MENU 1-3-1
Delete Keyfob
This menu allows the security installer or a master user to delete
the RF keyfob ID that has been assigned to a user.
Access > User Properties >
Enter programming mode (PIN + MENU) then,
MENU 1-4-1
Area Assignment
This menu allows the master user to program which areas (1 to 8)
a user can access. Each user can be assigned to one or multiple
areas. The master user is restricted and can only assign another
user to any one or multiple areas that the master user has been
assigned to. At factory default, each user is assigned to operate
Area 1.
1. Enter [MENU] + [1] + [3] + [1].
A list of users will display on the keypad.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME
PRESS , OK or MENU
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [4] + [1].
A list of users will display on the keypad.
2. Use the [↑] and [↓] keys to select the user that you want to
delete the keyfob, then press [OK] to select. Alternatively,
you can enter the user number, then press [OK].
2. To assign areas to a user, use the [↑] and [↓] keys to select
the user that you want to program, then press [OK] to
select. Alternatively, you can enter the user number you
want to program, then press [OK].
OK to delete Keyfob for
U002 Debbie Smith
009553507
The keypad will display which areas the user has been
assigned to.
Press OK or MENU
Area 1
Area 2
3. Press [OK] to delete the RF Keyfob ID number and exit, or
press [MENU] to exit without saving.
Area 3
Press OK ON OFF MENU
Access > User Properties >
3. Use the [↑] and [↓] keys to select the area that you want to
assign to the user. Press the [ON] key to assign the user to
the area (√ will display) or press the [OFF] key to disable
the user from the corresponding area (√ will no longer
display).
MENU 1-4-0
User Name
This menu allows the master user to program the user’s name. A
maximum of 16 characters can be entered.
Enter programming mode (PIN + MENU) then,
4. Repeat Step 3 until you have assigned the user to all
areas that are required.
1. Enter [MENU] + [1] + [4] + [0].
A list of users will display on the keypad.
5. Press [OK] to save and exit, or press [MENU] to exit
without saving.
U001 JOHN SMITH
Timer Groups
U002 DEBBIE SMITH
U003 USER 3 NAME
Press OK or MENU
Timer Groups are used to restrict users from operating doors
outside given times, days or holidays. To do this you need to
create a time group, then assign one or more schedules to the
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time group to specify the access period, day of the week and
holidays. To now restrict the user, they must belong also to the
same timer group. This now restricts the user from accessing
the system outside the nominated times and days within the
schedules linked to the timer group.
Access > User Properties >
MENU 1-4-5
Access Assignment
This menu allows you to assign each user to one or more access
groups. An access group is used to allow and/or restrict which
users have access to various system outputs. These outputs can
be used to control door strikes, gates or roller doors etc.
User
Can only belong to 1 timer group.
Enter programming mode (PIN + MENU) then,
Schedules
Multiple schedules can be linked to the same timer group.
1. Enter [MENU] + [1] + [4] + [5] and select the user from the
list then press [OK].
Time Groups
Ur001 John Smith
There are 8 different timer groups available.
Ur002 Debbie Smith
Ur003 User 3 Name
Press OK or MENU
Timer Group Example
1. To set up a timer group you need to select an unused
timer group number from 1 to 8, in this example we will
assume timer group number to be 5.
2. Use the up and down arrow keys to highlight the Access
Group then press the [ON] key to select or the [OFF] key
to deselect.
2. Select an unused schedule and program the times and
day of the week then assign the schedule to timer group
5.
Access Group 1
Access Group 2
3. Then under user properties assign the users who you
wish to restrict to timer group 5. Remember that you are
only able to assign a user to one timer group.
Access Group 3
Press OK ON OFF MENU
A master code holder is able to change the schedules so they
can change the access times for a given user. If a user tries to
operate the system outside their assigned timer group periods
then access will be denied.
3. Repeat Step 2 until all required Access Groups are
programmed, then press [OK] to save and exit or press
[MENU] to exit without saving.
Areas
Access > User Properties >
The Solution 64 control panel has the ability to be partitioned
up to 8 individual areas. This section outlines various commands
that control individual areas.
MENU 1-4-4
Timer Group
This menu is used to assign a User to a Timer Group. Timer
Groups can be used to restrict User access to be within specific
times defined by schedules. Each User can only be assigned to
one Timer Group. Setting this option to 0 will give the User 24
hour access to the system.
Areas > Commands >
MENU 2-0-0
Area Status
This menu allows users the ability view the area status of the
current area or the status of a different area. This menu is only
available via a keypad who’s corresponding area is turned off.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [4] + [4] and select the user from the
list then press [OK].
Enter programming mode (PIN + MENU) then,
Ur001 John Smith
1. Enter [MENU] + [2] + [0] + [0].
Ur002 Debbie Smith
Ur003 User 3 Name
Press OK or MENU
A list of available areas will display on the keypad.
A001 Main Office
A002 Production
A003 Warehouse
2. Using the numeric keys, enter the Timer Group. Valid
entries are 1 – 8 or 0 to disable.
PRESS , OK or MENU
Timer Group Ur001
00
2. Use the [↑] and [↓] keys to select the area that you want
to view the status information, then press [OK] to select.
Alternatively, you can enter the area number, then press
[OK].
Press 0-9 OK to SAVE
3. Press [OK] to save and exit or press [MENU] to exit
without saving.
The keypad will display the area status information.
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Main Office A001
Area 1 Name
EXIT NOW
Disarmed
Press OK or MENU
If the area is turned All On, the keypad will display:
Main Office A001
Armed All On
When exit time has expired, the keypad will display that
all areas are turned All On (Armed).
Area 1 Name
ARMED
Fri,Aug,13 5:34 pm
If the area is turned Part On, the keypad will display:
Main Office A001
Armed Part On
Area icons will only display if programmed to
do so by your security installer.
i
Note
3. To exit, press [OK].
Areas > Commands >
Areas > Commands >
MENU 2-0-3
Turn All Areas Off
MENU 2-0-1
Turn Area On/Off
This menu allows you to turn off all areas that your PIN has been
assigned to at the same time. However, this menu requires at
least one area that has a keypad assigned to it to be disarmed
before you can access this command.
This menu allows you to turn an area All On or off.
Enter programming mode (PIN + MENU) then,
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [2] + [0] + [1].
A list of different areas will display on the keypad.
1. Enter [MENU] + [2] + [0] + [3].
A001 Reception Area
A002 Sales Dept
Areas > Commands >
A003 Administration Dept
Press , OK or MENU
MENU 2-0-4
Move To Area
This menu allows you to operate multiple areas from the same
keypad when the system has been partitioned. Before operating
a different area, you will need to move the keypad to the area
that you want to operate.
If an area has already been turned All On or Part On, a
‘tick’ () will be displayed on the right side of the name
description (see A002 Sales Dept above).
Enter programming mode (PIN + MENU) then,
2. Use the [↑] and [↓] keys to select the area that you want
to turn on or off, then press [OK] to select. Alternatively,
you can enter the area number you want to turn on or off,
then press [OK].
1. Enter [MENU] + [2] + [0] + [4].
A list of different areas will display on the keypad.
A001 Reception Area
A002 Sales Dept
Areas > Commands >
A003 Administration Dept
Press , OK or MENU
MENU 2-0-2
Turn All Areas On
This menu allows you to turn on all areas that your PIN has been
assigned to at the same time All On. The keypad display below
shows the area icons 1 through to 8.
2. Use the [↑] and [↓] keys to select the area that you want
to move the keypad display to, then press [OK] to select.
Alternatively, you can enter the area number that you
want to move the keypad display to, then press [OK].
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [2] + [0] + [2].
The keypad will display the exit time bar to prompt you
to exit all areas. You should leave all areas now.
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Areas > Commands >
Areas > Area Properties >
MENU 2-0-5
Chime On/Off
MENU 2-1-0
Area Name
Chime mode allows you to monitor a zone (or group of zones)
to sound the keypad buzzer or activate a programmable output
when the corresponding area is turned off (disarmed). This can
be useful when you need to monitor the front or back entrance
to the premises.
This menu allows you to program the name for each area. Each
area name can be programmed with up to 16 characters. At
factory default, only Area 1 is used. The Solution 64 control panel
can have a maximum of 8 independent areas programmed.
Enter programming mode (PIN + MENU) then,
This menu allows a user to turn chime mode on or off. Only
keypads programmed to sound the chime tone will be heard
when a zone programmed for chime is faulted.
1. Enter [MENU] + [2] + [1] + [0].
A list of different areas will display on the keypad.
The master user can Set Chime Zones on page 16. This allows
the master user to program which zones can be monitored for
chime.
2. Use the [↑] and [↓] keys to select the area that you
want to program the name, then press [OK] to select.
Alternatively, you can enter the area number that you
want to program the name, then press [OK].
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [2] + [0] + [5].
The keypad will display the following:
A list of different areas will display on the keypad.
Area Name A001
A001 Reception Area
A002 Sales Dept
Area 1 Name
A003 Administration Dept
Press OK or MENU
Press ◄► OK to SAVE
3. Use the [←] and [→] keys to scroll the cursor left and
right across the area name text. Use the [↑] and [↓] keys
to scroll through the different characters available. To
clear all text from the cursor position to the right, press
the [OFF] key.
2. Use the [↑] and [↓] keys to select the area that you want
to turn chime mode on or off, then press [OK] to select.
Alternatively, you can enter the area number that you
want to turn chime mode on or off, then press [OK].
The keypad will display the following when chime mode
is turned off:
4. When the user name is complete, press [OK].
Reception Area A001
Chime Is OFF,
Inputs
Your Solution 64 control panel has up to a maximum 64 zones.
When the optional radio receiver is fitted any available zone may
be programmed as a wireless zone. Your installer will advise you
on the exact makeup and configuration of your system.
To Turn ON, Press ON.
To Go Back Press OK
The keypad will display the following when chime mode
is turned on:
Inputs > Commands >
MENU 3-0-0
Zone Status
Reception Area A001
Chime Is ON,
This menu allows you to view the zone status of each zone (i.e.
Normal, Open or Short).
To Turn OFF, Press OFF.
To Go Back Press OK
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [3] + [0] + [0].
A list of different zones will display on the keypad.
3. Press the [ON] key to turn chime mode on, or, press [OFF]
to turn chime mode off.
2. Use the [↑] and [↓] keys to select the zone that you want
to turn view the status information then press [OK] to
select. Alternatively, you can enter the zone number that
you want to view status information, then press [OK].
4. Press the [OK] key to exit.
The keypad will display the following zone status
information:
Zone 1 Name Z001
EOL=Normal 06523 ohms
Press OK or MENU
3. Press the [OK] key to exit.
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Inputs > Commands >
Inputs > Commands >
MENU 3-0-2
Bypass Zones
MENU 3-0-3
Set Chime Zones
This menu allows you to program zones to be monitored when
the system is turned off. Chime mode is ideal to monitor a front
door to sound the keypad buzzer when opened (faulted).
This menu allows you to bypass or un-bypass a single or multiple
zones before you turn the area All On, Part On or Part 2 On.
When bypassing zones, it disables the ability for a zone to detect
intrusion and sound an alarm.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [3] + [0] + [3].
A burglary zone will automatically become un-bypassed when
you turn the corresponding area off (disarm). Any 24-Hr fire or
24-Hr non fire zones will need to be manually un-bypassed.
A list of areas will display on the keypad.
2. Use the [] and [] keys to select the area that you want
to program zones for chime mode, then press [OK].
Alternatively, you can enter the area number that you
want to program chime zones, then press [OK].
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [3] + [0] + [2].
The keypad will list all zones that can be programmed for
chime mode. A ‘’ displayed on the right side of the zone
name indicates that the zone is already set for chime.
A list of zones that can be bypassed will display on the
keypad. A ‘√’ displayed on the right side of the zone
name indicates that the zone is already bypassed.
Z001 Zone 1 Name
Z002 Zone 2 Name
Z003 Zone 3 Name
Press OK or MENU
Z001 Zone 1 Name
Z002 Zone 2 Name
Z003 Zone 3 Name
Press OK or MENU
3. Use the [↑] and [↓] keys to select the zone that you want
to set for chime, then press [OK]. Alternatively, you can
enter the zone number that you want to set for chime,
then press [OK].
2. Use the [↑] and [↓] keys to select the zone that you want
to bypass, then press [OK]. Alternatively, you can enter
the zone number that you want to bypass, then press
[OK].
If the zone is not programmed for chime, the keypad will
prompt:
If the zone is bypassed, the keypad will prompt:
Zone 1 Name Z001 is
bypassed. To un-bypass,
press OFF.
Zone 1 Name Z001
Zone Chime is OFF,
To turn ON, Press ON.
To Go Back Press OK
Press OK or MENU
If the zone is not bypassed, the keypad will prompt:
If the zone is programmed for chime, the keypad will
prompt:
Zone 1 Name Z001 is
un-bypassed. To bypass,
press ON.
Zone 1 Name Z001
Zone Chime is ON.
Press OK or MENU
To turn OFF, Press OFF.
To Go Back Press OK
3. Press [ON] or [OFF] to toggle the zone to be bypassed/un-
bypassed.
4. Press [ON] or [OFF] to toggle the zone to be monitored
when chime mode is turned on.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
5. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Repeat steps 1 to 4 to bypass or un-bypass additional
zones.
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Inputs > Commands >
Inputs > Commands >
MENU 3-0-4
MENU 3-0-5
Set Part 2 Zones
Smoke Sensor Reset
Thismenuallowsyoutoprogramwhichzonesaretobemonitored
when an area has been turned Part 2 On.
This menu allows you to reset smoke sensors.
Enter programming mode (PIN + MENU) then,
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [3] + [0] + [5].
1. Enter [MENU] + [3] + [0] + [4].
A list of different areas will display on the keypad.
A list of areas will display on the keypad.
2. Use the [↑] and [↓] keys to select the area that you
want to program zones for Part 2 On, then press [OK].
Alternatively, you can enter the area number that you
want to program Part 2 On zones, then press [OK].
2. Use the [↑] and [↓] keys to select the area that you want
to reset the smoke detectors, then press [OK] to select.
Alternatively, you can enter the area number, then press
[OK].
The keypad will list all zones that can be programmed for
Part 2 On. A ‘’ displayed on the right side of the zone
name indicates that the zone is already bypassed.
The keypad will display the following:
Smoke detector reset in
Progress. Please wait
Z001 Zone 1 Name
Z002 Zone 2 Name
Z003 Zone 3 Name
Press OK or MENU
3. The keypad will automatically return to the menu when
all smoke detectors in the area has been reset.
3. Use the [↑] and [↓] keys to select the zone that you want
to set for Part 2, then press [OK]. Alternatively, you can
enter the zone number that you want to set for Part 2,
then press [OK].
Inputs > Zone Properties >
MENU 3-1-0
Zone Name
If the zone is not programmed for Part 2, the keypad will
prompt:
This menu allows you to program up to 16 characters for the
name of each zone.
Enter programming mode (PIN + MENU) then,
Zone 1 Z001
Is not a PART2 Zone,
To Enable, Press ON.
To Go Back Press OK
1. Enter [MENU] + [3] + [1] + [0].
A list of different zones will display on the keypad.
2. Use the [↑] and [↓] keys to select the zone name that you
want to change, then press [OK] to select. Alternatively,
you can enter the zone number, then press [OK].
If the zone is programmed for Part 2, the keypad will
prompt:
Zone 1 Z001
The keypad will display the following:
Is a PART2 Zone,
To remove, Press OFF.
To Go Back Press OK
Zone Name Z001
Zone 1 Name
4. Press [ON] to monitor the zone when the area is turned
Part 2 On, or press [OFF] so that you do not monitor the
zone when the area is turned Part 2 On.
Press ◄► OK to SAVE
3. Use the [←] and [→] keys to scroll the cursor left and
right across the zone name text. Use the [↑] and [↓] keys
to scroll through the different characters available. To
clear all text from the cursor position to the right, press
the [OFF] key.
5. Press [OK] to save and exit, or press [MENU] to exit
without saving.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
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Inputs > Input Testing >
Inputs > Input Testing >
MENU 3-9-0
MENU 3-9-1
Walk Test All Zones
Walk Test A Single Zone
This menu allows you to test all zones within an area at the same
time. To successfully walk test each zone, you must open and
close each zone.
This menu allows you to select a single zone to be tested via walk
test.
Enter programming mode (PIN + MENU) then,
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [3] + [9] + [1].
1. Press [MENU] + [3] + [9] + [0].
The keypad will display a list of zones that are available to
be tested via walk test.
The keypad will display a list of areas that are available to
walk test zones.
2. Use the [↑] and [↓] keys to select the zone that you want
to walk test, then press [OK] to select. Alternatively, you
can enter the zone number, then press [OK].
2. Use the [↑] and [↓] keys to select the area that you want to
do walk test, then press [OK] to select. Alternatively, you
can enter the area number, then press [OK].
The keypad will display the zone to be tested.
The keypad will scroll all zones that you can test.
To test Z001
To test Z001
open then close
open then close
Zone 1 Name
Zone 1 Name
Press OK or MENU
Press OK or MENU
3. Open and close the zone that needs to be tested.
When the zone has been successfully faulted and
restored, the keypad will display:
To test Z002
open then close
Zone 2 Name
Z001 Zone 1 Name
Test Successful
Press OK or MENU
3. Open and close each zone that needs to be tested. A
zone that has been successfully tested will no longer
scroll on the keypad display.
Press OK or MENU
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
When all zones have been tested, the keypad will display:
Selected zones have been
Tested OK
Outputs
The Solution 64 control panel has up to a maximum of 8 outputs.
4 outputs are available as standard with an additional 4 available
when the optional output expander is fitted. Your installer
will advise you on the exact makeup and configuration of you
system.
Press OK or MENU
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Outputs > Commands >
MENU 4-0-0
Output Status
This menu allows you to view the status of each output.
Enter programming mode (PIN + MENU) then,
1. Ensure that the system is turned off.
2. Press [MENU] + [4] + [0] + [0].
The keypad will display a list of outputs that the status
may be viewed.
3. Using the [↑] and [↓] keys, highlight the output that you
want to view the status information, then press [OK] to
select. Alternatively, you can enter the output number
and then press [OK].
The keypad will display the following when the output is
off and OK:
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Output 1 Name O001
Is Off and Ready
Output 1 Name O001
Output is OFF,
To Turn ON,Press ON.
To Go Back Press OK
Press OK or MENU
To turn the output on, press [ON].
The keypad will display the following when the output is
off and missing:
The keypad will display the following when the output is
on:
Output 1 Name O001
Is Off and Ready
Connection Trouble
Press OK or MENU
Output 1 O001
Output is ON,
To Turn OFF,Press OFF.
To Go Back Press OK
The keypad will display the following when the output is
ON and OK:
To turn the output off, press [OFF].
Output 1 Name O001
Is ON and Ready
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Press OK or MENU
The keypad will display the following when the output is
ON and missing:
Outputs > Properties >
MENU 4-1-0
Output Name
This menu allows you to program the name for each output.
Each output name supports up to 16 characters.
Output 1 Name O001
Is ON and Ready
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [4] + [1] + [0].
Connection Trouble
Press OK or MENU
A list of different outputs will display on the keypad.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
2. Use the [↑] and [↓] keys to select the output name
that you want to change, then press [OK] to select.
Alternatively, you can enter the output number, then
press [OK].
Outputs > Commands >
MENU 4-0-1
Turn Output On/Off
The keypad will display the following:
Thismenuallowsyoutoturnoutputsthathavebeenprogrammed
by your security company on or off. These outputs can be
programmed to control outside lighting, pool pumps, watering
systems etc.
Output Name O001
Enter programming mode (PIN + MENU) then,
Output 1
Press ◄► OK to SAVE
1. Press [MENU] + [4] + [0] + [1].
If a valid PIN is required, the keypad will prompt you to
enter your PIN.
3. Use the [←] and [→] keys to scroll the cursor left and right
across the output name text. Use the [↑] and [↓] keys to
scroll through the different characters available. To clear
all text from the cursor position to the right, press the
[OFF] key.
2. Use the [↑] and [↓] keys to select the output name
that you want to change, then press [OK] to select.
Alternatively, you can enter the output number, then
press [OK].
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
3. To toggle the output on or off, use the [ON] and [OFF]
keys.
The keypad will display the following when the output is
off:
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Internal Audible Testing
Press any key to abort
Outputs > Output Testing >
MENU 4-9-0
External Siren Test
This menu allows you to test any external sirens which have been
connected by your installer. The test will last for 5 seconds.
Press OK or MENU
Enter programming mode (PIN + MENU) then,
When the bell test is complete, the keypad will display
the following:
1. Enter [MENU] + [4] + [9] + [0].
If the system has been partitioned, the keypad will
display a list of areas.
Testing Complete. Press
OK to continue
A001 Area 1 Name
A002 Area 2 Name
A003 Area 3 Name
PRESS OK or MENU
Press OK or MENU
3. Press [OK] to exit.
Outputs > Output Testing >
2. Use the [↑] and [↓] keys to select the area that you want
to test the siren, then press [OK]. Alternatively, you can
enter the area number, then press [OK].
MENU 4-9-2
Strobe Test
This menu allows you to test the external strobe light.
Enter programming mode (PIN + MENU) then,
The keypad will display the following during the siren
test.
1. Enter [MENU] + [4] + [9] + [2].
External Audible
Testing Press any key to
abort
If the system has been partitioned, the keypad will
display a list of areas.
A001 Area 1 Name
A002 Area 2 Name
A003 Area 3 Name
PRESS OK or MENU
Press OK or MENU
When the siren test is complete, the keypad will display
the following:
2. Use the [↑] and [↓] keys to select the area that you want to
Testing Complete. Press
OK to continue
test the strobe, then press [OK].
Alternatively, you can enter the area number, then press
[OK].
Press OK or MENU
The keypad will display the following during the strobe
test.
3. Press [OK] to exit.
Outputs > Output Testing >
Strobe Activated. Will
Reset On exit
MENU 4-9-1
Internal Siren Test
This menu allows you to test any internal sirens which have been
connected by your installer. The test will last for 5 seconds.
Press OK or MENU
Enter programming mode (PIN + MENU) then,
Check and verify that the strobe light is on.
3. Press [OK] to exit.
1. Enter [MENU] + [4] + [9] + [1].
If the system has been partitioned, the keypad will
display a list of areas.
A001 Area 1 Name
A002 Area 2 Name
A003 Area 3 Name
PRESS OK or MENU
2. Use the [↑] and [↓] keys to select the area that you want to
test the bell, then press [OK]. Alternatively, you can enter
the area number, then press [OK].
The keypad will display the following during the bell test.
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Communication / Reporting
Comms > Commands >
Programming options in this section relate to how you alarm
syetm will communicate alarm information. Your installer will
advise you on the exact makeup and configuration of your
system.
MENU 5-1-5
Set Domestic Phone Number
Domestic reporting allows the Solution 64 control panel to send
reports to personal telephone numbers (eg. mobile telephone
numbers). Up to three different telephone numbers can be
programmed, each having a maximum of 32 digits.
Comms > Commands >
A telephone call needs to be acknowledged by the user that
answers the incoming call. If the user fails to acknowledge the
call, the Solution 64 control panel will make another attempt to
report until the maximum number of call attempts are reached.
To acknowledge the call, the user needs to press the [#] key on
their telephone.
MENU 5-0-1
Call/Answer RAS
This menu allows you to initiate a modem call to the installer’s
off-site computer for programming changes or updates. Your
installer may request that you enter this command so that they
can remotely service and configure you system. You should not
enter this command unless requested to do so.
Enter programming mode (PIN + MENU) then,
Comms > Commands >
1. Enter [MENU] + [5] + [1] + [5].
MENU 5-0-2
Call Forward On/Off
If the control panel is configured to report via domestic
format, the keypad will display the following:
This menu allows you to turn on and off the call forward feature.
When you turn on call forwarding, the Solution 64 control panel
will automatically activate and de-activate the call forward on
and call forward off sequence accordingly when you turn Area 1
All On and off (arm and disarm).
Domestic Reports Not
Enabled. Please contact
Your Security Service
Provider
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [5] + [0] + [2].
If the control panel has been configured to report via
domestic format, the keypad will display information for
telephone number 1.
If the call forward status is off, the keypad will display:
Call Forward On/Off
Call Forward is OFF,
To turn ON, Press ON.
To Go Back Press OK
Domestic Phone Number 1
631728_
Press 0-9 OK to SAVE
If the call forward status is on, the keypad will display:
2. Using the numeric keys, enter all the digits of the first
telephone number.
Call Forward On/Off
Call Forward is ON,
To turn OFF, Press OFF.
To Go Back Press OK
You can change a single digit by scrolling the cursor left
[←] and right [→]. For special characters (eg. , = pause *
or # etc), use the [↑] and [↓] keys. To clear all text from the
cursor position to the right, press the [OFF] key.
2. To toggle call forward on, press the [ON] key or press the
[OFF] key to turn call forward off.
3. Press [OK] to program telephone number 2.
Domestic Phone Number 2
3. Press [OK] to save and exit, or press [MENU] to cancel.
4331_
Comms > Commands >
Press 0-9 OK to SAVE
MENU 5-0-3
Check Web Email
4. Using the numeric keys, enter all the digits of the second
telephone number (if required).
Reserved for future use
You can change a single digit by scrolling the cursor left
[←] and right [→]. For special characters (eg. , = pause *
or # etc), use the [↑] and [↓] keys. To clear all text from the
cursor position to the right, press the [OFF] key.
Comms > Commands >
MENU 5-0-4
Email System Log
Reserved for future use
5. Press [OK] to program telephone number 3.
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Domestic Phone Number 3
Comms > Commands >
MENU 5-1-7
Call Forward Off Number
6789_
When you enter your premises, you no longer need to remember
to manually disable the Call Forward feature via the telephone.
These addresses allow you to program the Call Forward Off
sequence that the Solution 64 control panel will automatically
use when you turn Area 1 ‘Off’.
Press 0-9 OK to SAVE
6. Using the numeric keys, enter all the digits of the third
telephone number (if required).
In Australia, a typical sequence of activating the Call Forward Off
feature is described below:
You can change a single digit by scrolling the cursor left
[←] and right [→]. For special characters (eg. , = pause *
or # etc), use the [↑] and [↓] keys. To clear all text from the
cursor position to the right, press the [OFF] key.
For other countries please substitute the appropriate commands
after consultaion with your telephone company.
Enter programming mode (PIN + MENU) then,
7. Press [OK] to save and exit, or press [MENU] to cancel.
1. #61 (To turn Auto-Forward After Time - Off).
2. # (End of Call-Forward sequence).
Comms > Commands >
MENU 5-1-6
Call Forward On Number
When you leave your premises, you no longer need to remember
tomanuallyactivatetheCallForwardOnfeatureviathetelephone.
These addresses allow you to program the Call Forward On
sequence that the Solution 64 control panel will automatically
use when you turn Area 1 ‘On’.
Therefore, you would program the above steps as follows:
#61#
1. Enter [MENU] + [5] + [1] + [7].
In Australia, a typical sequence of activating the Call-Forward On
– After Time (All Calls) is described below:
The keypad will display the current call-forward off
sequence.
For other countries please substitute the appropriate commands
after consultaion with your telephone company.
Call Forward Off N001
Enter programming mode (PIN + MENU) then,
_
Press 0-9 OK to SAVE
1. *61 (To turn Call Forward On – After Time).
2. Telephone number that you want calls to go to (e.g.
0416123456).
2. Using the numeric keys, enter all the digits of the call
forward off sequence.
3. *5# (End of Call Forward sequence after 5 seconds).
You can change a single digit by scrolling the cursor left
[←] and right [→]. For special characters (eg. , = pause, *
or # etc), use the [↑] and [↓] keys.
Therefore, you would program the above steps as follows:
*610416123456*5#.
1. Enter [MENU] + [5] + [1] + [6].
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
The keypad will display information for telephone
number 1.
Comms > Registration >
Call Forward On N001
MENU 5-5-0
Customer
Reserved for future use
Press 0-9 OK to SAVE
2. Using the numeric keys, enter all the digits of the call
forward on sequence.
You can change a single digit by scrolling the cursor left
[←] and right [→]. For special characters (eg. , = pause *
or # etc), use the [↑] and [↓] keys.
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
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3. The display will show each parameter for the device one
at a time on the third line of the screen.
Comms > Periodic Test >
MENU 5-9-0
Send Test Report
Keypad 001 Kp001
Graphic + Prox V1.01
Volts = 13.87
This menu allows you to test the reporting functions of the
Solution 64 control panel by manually sending a ‘Test’ report to
the receiving party (i.e. security company monitoring station,
mobile telephone etc).
Press OK or MENU
1. Enter [MENU] + [5] + [9] + [0].
4. Press [OK] or [MENU] to exit.
The keypad will prompt that it is in the process of sending
a test report.
Devices > Keypads >
Comms testing in
MENU 6-1-0
Volume
progress. Please wait..
This menu allows you to adjust the volume of the keypad’s buzzer.
Each keypad will need to have their volume adjusted separately.
To Go Back Press OK
Enter programming mode (PIN + MENU) then,
If the test is successful, the keypad will prompt:
1. Press [MENU] + [6] + [1] + [0].
The keypad will display:
Communications Test
Successful
Keypad 001 Volume
L
H
Press
to SAVE
OK
If the test is NOT successful, the keypad will prompt:
Test Report Failed
Please call for service
2. Use the [←] and [→] keys or use the [↑] and [↓] keys to
increase or decrease the volume of the keypad buzzer
until the desired volume has been reached.
Press OK or MENU
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
2. Press [OK] or [MENU] to exit.
Devices > Keypads >
Devices and Optional Modules
MENU 6-1-1
Contrast
Programming options in this section relate to the keypads and
other devices which may be connected to your alarm system.Your
installer will advise you on the exact makeup and configuration
of your system.
This menu allows you to adjust the contrast of the keypad’s LCD
display. Each keypad can have their display adjusted separately.
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [6] + [1] + [1].
The keypad will display the contrast screen.
Keypad 001 Contrast
Devices > Commands >
MENU 6-0-0
LAN Status
This option provides a listing of all of the devices and modules
connected to your system. Using this option it is poosible to view
the voltage, temperature and other information about each of
the modules.
L
H
Press
to SAVE
OK
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [6] + [0] + [0].
2. Use the [←] and [→] keys to adjust the bar until the
Kp001 Keypad 001
Kp002 Keypad 002
Ox001 OutputX 001
Press OK or MENU
desired contrast is reached.
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
2. Use the [↑] and [↓] keys to select the device that you want
to view, then press [OK] to select.
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Devices > Keypads >
To determine the non system (zone) trouble condition,
highlight the zone number Z001 to Z064) that you want
to view using the [↑] and [↓] keys, then press [OK] to
select.
MENU 6-1-2
Backlight
This menu allows you to adjust the brightness of the keypad’s
LCD display backlight. Each keypad can have their display
adjusted separately.
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [6] + [1] + [2].
P001 System Trouble
Z001 Zone 1 Name
Z002 Zone 2 Name
The keypad will display the backlight screen.
Press OK or MENU
Keypad 001 Backlight
L
H
2. If viewing system trouble conditions, the keypad will
display similar to the following:
Press
to SAVE
OK
Panel 001 P001
Voltage= 13.9V Temp=36
Date And Time
2. Use the [←] and [→] keys to adjust the bar until the
Press OK or MENU
desired backlight is reached.
The third line of the keypad display scrolls between all
current system trouble events.
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
If viewing non-system trouble conditions, the keypad will
display similar to the following:
System Events
Options in this section relate to programming of system wide
options and interpretation of system trouble events when and
if they occur. Some events such as open zones will appear and
single events while other may be grouped together. In this case
you need to drill down to see the specific detail for each event.
Your installer will advise you how to interrogate system trouble
events.
Zone 1 Name Z001
EOL = Open
Press OK or MENU
System > Commands >
3. Press [OK] or [MENU] to exit the system trouble menu
command:
MENU 7-0-0
Panel Status
The panel staus menu displays the panel software version
information as well as highlighting any system troubles that
are currently in effect. This is a view only location.
If there are no system troubles, the keypad will display:
There are no
System troubles.
System > Commands >
Press OK or MENU
MENU 7-0-1
System Trouble
Refer to the Trouble Messages table for a complete list of
trouble events and their meanings.
The System Trouble Menu displays all current system troubles
in a list format. Some trouble events require you to drill down
and non-system trouble that are curent within the Solution 64
control panel.
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [7] + [0] + [1].
The keypad will display a list of all current system and
non system trouble conditions.
To determine the system trouble condition, highlight the
panel number (P001 to P002) that you want to view using
the [↑] and [↓] keys, then press [OK] to select.
P001 System Trouble
Z001 Zone 1 Name
Z002 Zone 2 Name
Press OK or MENU
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Trouble Condition
Description
The system has detected that the AC mains supply has failed or is disconnected. If there is not a general power outage
in your area then you should contact your security company.
Mains Missing
The backup battery has failed the periodic test which the system performs on a regular basis. You should contact your
security company as the battery may need replacing.
Battery Low
Battery Missing
Battery Reversed
The system has detected that its backup battery has been disconnected.
The system has detected that backup battery has not been connected correctly.
You should contact your security company.
Voltage Low
Voltage High
The voltage reading the keypad has fallen below the minimum programmed by the security company.
The voltage reading at the keypad has increased above the maximum programmed by the security company.
The system has detected that the RF receiver is disconnected.
RF Rxer Missing
RF Rxer Tamper
The system has detected that the tamper circuit on the RF receiver is faulted.
The system has registered a jamming fault from the RF receiver. This situation may preven certain parts of your system
from working correctly. You should contact your security company.
RF Rxer Jammed
Comms Trouble R1
Comms Trouble R2
The system has failed to send reports to the primary report contact. You should contact your security company.
The system has failed to send reports to the secondary report contact.
You should contact your security company.
The system has failed to send its periodic report to the monitoring station.
You should contact your security company.
Comms Test Fail
Buss Trouble
The system has failed to communicate to a system device (e.g. keypad etc).
The system has detected that either the Installer PIN or User 1 PIN has not been changed from the factory default codes.
These codes should be changed immediately to prevent a security risk.
Default PIN Trbl
Date And Time
Cabinet Tamper
The system date and time needs to be set.
The system has detected that someone has tampered with its metal enclosure or that it has been forced open. Inspect
and contact your security company if necessary.
Siren Trouble
The system has detected that the external siren has failed or has been disconnected from the system.
The system has detected that its telephone line has been disconnected for a minimum of 30 seconds.
Telco Line Trouble
The system has detected that the current load has exceeded the maximum LAN rating.
You should contact your security company.
LAN Overload
Comm+ Overload
Accessory Overld
The system has detected that the current load has exceeded it’s maximum COMM+ rating.
You should contact your security company.
The system has detected that the current load has exceeded it’s maximum ACCS+ rating.
You should contact your security company.
Time For Service
Memory Fault
Default Memory
Service Mode
Phone In Use
The system displays this trouble condition to remind you that a service call is due.
The system has detected an error with its internal memory. You should contact your security company.
The system memory has reset to factory default. You should contact your security company.
The security installer has entered service mode.
The system is using the phone line.
Table 5: Control PanleTrouble Messages
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System > Commands >
System > Schedules >
MENU 7-5-0
MENU 7-0-2
Name
History Log
This menu allows you to program 16 characters of text for each
schedule name.
This menu allows you to review the last 256 history events (from
most recent to least recent).
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [7] + [5] + [0].
Each event will display:
A list of schedules will display on the keypad.
Line 1 - Displays Event Number
- Date / Time
Sk001 Schedule 1 Name
Sk002 Schedule 2 Name
Sk003 Schedule 3 Name
Press OK or MENU
- Destination 1 and/or 2 report status (S= Sent, P =
Pending, F = Fail, A = Abort and L = Log Only).
Line 2 - Displays the source of the event (eg. zone name and
zone number or user name and user number)
2. Use the [↑] and [↓] keys to select the schedule name
that you want to change, then press [OK] to select.
Alternatively, you can enter the schedule number, then
press [OK].
Line 3 - Displays the event description.
Enter programming mode (PIN + MENU) then,
The keypad will display the following:
1. Press [MENU] + [7] + [0] + [2].
Name S001
The keypad will display the most recent event stored in
the history log.
Schedule 1 Name
E001 Mon,01Oct 03:41 S1L2
Manual Test Report
PRESS ◄► OK to SAVE
3. To program the schedule name, use the [←] and [→]
keys to scroll the cursor left and right across the user
name text. Use the [↑] and [↓] keys to scroll through the
different characters available. To clear all text from the
cursor position to the right, press the [OFF] key.
Press OK or MENU
2. Use the [↑] and [↓] keys scroll between history events.
3. Press [OK] or [MENU] to exit.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
System > Clock >
System > Schedules >
MENU 7-1-0
Set Date & Time
MENU 7-5-1
Time
This menu allows you to program/adjust the date and time in the
Solution 64 control panel.
This menu allows you to program both the start time and stop
time of each schedule.
Enter programming mode (PIN + MENU) then,
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [7] + [6] + [2].
1. Press [MENU] + [7] + [1] + [0].
A list of schedules will display on the keypad.
The keypad will display the current date and time.
Sk001 Schedule 1 Name
Sk002 Schedule 2 Name
Sk003 Schedule 3 Name
Press OK or MENU
Set Date And Time
01-Jan-2004 04:37am
Press ◄► OK to SAVE
2. Use the [↑] and [↓] keys to select the schedule that you
want to change, then press [OK] to select. Alternatively,
you can enter the schedule number, then press [OK].
2. Use the [↑] and [↓] keys to program the month, day, year,
hour and minute. Use [←] and [→] keys to scroll cursor
left and right to between the month, day, year, hour and
minute.
The keypad will display the following:
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
Sk001 Schedule 1 Name
Start Time: 00:00
Stop Time: 00:00
Press 0-9 OK to SAVE
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3. Enter the new start and stop times in 24-hour format
(00:00 to 23:59 hours).
Use the [] and [] keys to scroll through the different
characters available. To clear all text from the cursor
position to the right, press the [OFF] key.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
System > Schedules >
MENU 7-5-2
Day
System > Holidays >
MENU 7-6-1
Start / Stop Day
This menu programs which days of the week the timer execute
function will operate. To toggle the day of the week on/off, press
the corresponding number on the keypad (e.g. to turn Monday
on, press [2] + [OK], to toggle Monday off, press [2] + [OK] ).
This menu allows you to program the start date and the stop
date of each holiday period.
Enter programming mode (PIN + MENU) then,
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [7] + [5] + [2].
1. Enter [MENU] + [7] + [6] + [1].
A list of holiday names will display on the keypad.
A list of schedules will display on the keypad.
2. Use the [↑] and [↓] keys to select the holiday that you
want to change, then press [OK] to select. Alternatively,
you can enter the holiday number, then press [OK].
Sk001 Schedule 1 Name
Sk002 Schedule 2 Name
Sk003 Schedule 3 Name
Press OK or MENU
The keypad will display the holiday start date:
Holiday Dates H001
Start Date
01 Jan
Stop Date
01 Jan
2. Use the [↑] and [↓] keys to select the schedule that you
want to change, then press [OK] to select. Alternatively,
you can enter the schedule number, then press [OK].
Press ◄► OK to SAVE
The keypad will display the following:
3. To program the holiday start date and stop date, use the
[↑] and [↓] keys to scroll the cursor left and right between
the holiday day and month. Use the [←] and [→] keys to
scroll the day and month.
Day Sk001
S M T W T F S Hol
Y Y Y Y Y Y Y N
Press 1-8 OK to SAVE
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
3. Press [1] to [8] to enable/disable the days of the week that
the schedule will operate.
System > System Options >
MENU 7-7-3
Keypad Hi/Lo Temp
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
The keypad Hi/Lo temperature allows you to program the
minimum (0 °C) and maximum (50 °C) temperatures the keypad
will monitor (tolerance = +/- 2 °C).
System > Holidays >
If the temperature falls below the minimum temperature, the
keypad will display ‘Low Temp ˚xx’. If the temperature increases
above the maximum temperature, the keypad will display ‘High
temp ˚xx’.
MENU 7-6-0
Name
This menu allows you to program 16 characters for the holiday
name.
(xx = programmed temperature to be monitored).
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [7] + [7] + [3].
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [7] + [0] + [6].
A list of holiday names will display on the keypad.
The keypad will display the current temperature settings.
2. Use the [↑] and [↓] keys to select the timer name that you
want to change, then press [OK] to select. Alternatively,
you can enter the timer number, then press [OK].
Keypad Hi/Lo Temp
High Temp Low Temp
The keypad will display the following:
00
00
Press ◄► OK to SAVE
Name H001
2. Use the [↑] and [↓] keys to program the ‘High’ and ‘Low’
temperatures. To toggle between the ‘High’ and ‘Low’
temperature, use the [←] and [→] keys (Range = 0°C to
50°C).
Holiday 1 Name
PRESS ◄► OK to SAVE
3. To program the holiday name, use the [] and [] keys to
3. Press [OK] to save and exit, or press [MENU] to exit
without saving.
scroll the cursor left and right across the user name text.
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Solution 64 User Guide
System > System Testing >
If the battery has passed the test, the keypad will display:
MENU 7-9-0
Walk Test All Zones
This menu allows you to test all zones within an area at the same
time.
Battery test Passed.
Press OK to continue
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [7] + [9] + [0].
The keypad will display a list of areas that are available to
walk test zones.
If the battery has failed the test, the keypad will display:
2. Use the [↑] and [↓] keys to select the area that you want to
do walk test, then press [OK] to select. Alternatively, you
can enter the area number, then press [OK].
Battery test Failed.
Please Call for Service.
Press OK to continue
The keypad will scroll all zones that you can test.
To test Z001
2. Press [OK] to exit.
open then close
Zone 1 Name
Press OK or MENU
To test Z002
open then close
Zone 1 Name
Press OK or MENU
3. Open and close each zone that needs to be tested. A
zone that has been successfully tested will no longer
scroll on the keypad display.
When all zones have been tested, the keypad will display:
Selected zones have been
Tested OK
Press OK or MENU
4. Press [OK] to save and exit, or press [MENU] to exit
without saving.
System > System Testing >
MENU 7-9-1
Battery Test
This menu allows you to manually test the systems back up
battery. The Solution 64 will automatically test the battery once
per day and every time the system is armed.
The battery test can take up to two minutes to complete and the
keypad will display the voltage of the battery during the test.
Enter programming mode (PIN + MENU) then,
1. Press [MENU] + [7] + [9] + [2].
The keypad will display the battery voltage whilst under
test:
Battery test in progress.
Please wait..
Voltage = 13.4V
To Go Back Press OK
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Solution 64 User Guide
Index
I
Inputs
A
Areas
Area Assignment
K
Keypad
Volume................................................................................ 23
Arming..................................................................................... 8
B
M
Battery
N
Name
C
Call Forwarding
Call Forwarding Setup
Chime Mode
Clock
O
Output
Name.................................................................................. 19
Communication Options
P
Part Mode 2
PIN
D
R
Registration
Customer............................................................................ 22
RF Keyfob
Add ................................................................................... 11
Delete................................................................................. 12
F
Features................................................................................... 5
S
Schedules
H
Name.................................................................................. 26
Security System Basics
Holidays
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Solution 64 User Guide
Smoke Detectors
Status
Keypad................................................................................ 23
System
System Log
T
Telephone Numbers
Testing
Test Report
U
User
Name.................................................................................. 12
W
Walk Test
Z
Zone
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Bosch Security Systems
25 Huntingwood Drive
Huntingwood, NSW 2128
Australia
Phone: +612 9672 1777
Facsimile: +612 9672 1717
© 2006 Bosch Security Systems
BLCC110U
920304
Issue FTR1.2
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