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BlackBerry Bold 9000 Smartphone
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Contents
About inserting a SIM card.................................................................................................................................6
Phone basics...................................................................................................................................................7
Make a call.............................................................................................................................................................7
Add a contact .......................................................................................................................................................8
Phone tips..............................................................................................................................................................8
Pair with a Bluetooth enabled device ...............................................................................................................9
Bluetooth indicators.............................................................................................................................................9
About emergency calls.......................................................................................................................................10
Message basics ............................................................................................................................................11
Send an email message ......................................................................................................................................11
Send an SMS text message ................................................................................................................................11
Media basics ................................................................................................................................................15
Record a video ....................................................................................................................................................16
Picture tips...........................................................................................................................................................16
MAT-26190-001
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Music tips..............................................................................................................................................................17
Video tips..............................................................................................................................................................18
Browser basics ............................................................................................................................................19
Visit a web page .................................................................................................................................................19
Wi-Fi connection basics..............................................................................................................................21
Connect to a Wi-Fi network ..............................................................................................................................21
Wi-Fi connection indicators..............................................................................................................................22
Personalize your device.............................................................................................................................23
Change your wallpaper .....................................................................................................................................23
About the BlackBerry Desktop Software...............................................................................................25
System requirements: BlackBerry Desktop Software................................................................................... 25
Install the BlackBerry Desktop Software........................................................................................................25
Synchronize your media files............................................................................................................................27
Switch devices ....................................................................................................................................................28
Troubleshooting...........................................................................................................................................31
I cannot make or receive calls or send and receive messages.....................................................................31
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The battery is not charging...............................................................................................................................32
Safety information......................................................................................................................................33
Carrying your device..........................................................................................................................................33
Driving and walking safely................................................................................................................................33
Specific Absorption Rate data..........................................................................................................................34
Interference with electronic equipment.........................................................................................................35
Legal notice..................................................................................................................................................37
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4
Welcome to BlackBerry!
Thank you for choosing a BlackBerry® Bold™ smartphone! To set up your device, insert the
SIM card (if a SIM card was included with your device), insert the battery, and complete the
setup wizard. For more information, see the Start Here poster that came with your device.
Before you use your device or any accessories for your device, see the Safety and Product
Information booklet, located on the BlackBerry® User Tools CD. For the most recent version
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About inserting a SIM card
A SIM card stores important information about your wireless service. A SIM card might
already be inserted in your BlackBerry® device.
Insert a SIM card into your device in one of the following situations:
•
•
Your wireless service provider provided you with a SIM card or it is included in the box
with your device.
You are switching from one device that required a SIM card to another device. Remove
the SIM card from your previous device and insert it into your new BlackBerry device.
Depending on your wireless service provider, you might need a PIN code for the SIM
card. For more information, contact your wireless service provider.
For more information, see the Start Here poster.
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Phone basics
Do not hold your BlackBerry® device near your ear while you use the speakerphone. Hearing
damage can occur. For more information, see the Safety and Product Information booklet,
located on the BlackBerry® User Tools CD.
Make a call
1. From the Home screen, press the
2. Type a phone number.
key.
3. Press the
key.
To end the call, press the
key.
Change your ring tone
1. From the Home screen, press the
2. Press the key.
key.
3. Click Set Ring Tone.
4. Perform one of the following actions:
•
•
To use a preloaded ring tone, in the Ring Tone field, click a ring tone.
To use a ring tone that you downloaded, in the Ring Tone field, click Select
Music at the top of the list. Navigate to the ring tone. Click the ring tone.
5. Press the
key.
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6. Click Save.
Add a contact
1. On the Home screen, click the Contacts icon.
2. Click New Contact.
3. Type the contact information.
4. Press the
key.
5. Click Save.
Phone tips
To
Do
Press the
Answer a call
key
Adjust the volume during a call
Press the Volume keys on the right side of
your BlackBerry® device
Turn on or turn off mute during a call
Pressthe
keyatthetopofyourdevice
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Pair with a Bluetooth enabled device
You must pair your BlackBerry® device with a Bluetooth® enabled device before you can
connect to it. For more information about preparing the Bluetooth enabled device for
pairing, see the documentation that came with the Bluetooth enabled device.
1. On the Home screen, click the Manage Connections icon.
2. Click Set Up Bluetooth.
3. Click Search.
4. Click a Bluetooth enabled device.
5. If necessary, perform one of the following actions:
•
IftheBluetoothenableddevicedoesnothaveakeyboard(forexample, aheadset),
on your BlackBerry device, type the pairing passkey that is in the documentation
that came with the Bluetooth enabled device. The passkey is often a numeric or
alpha-numeric code.
•
If the Bluetooth enabled device has a keyboard (for example, a laptop), type a
pairing passkey of your own choosing on both devices.
Bluetooth indicators
Indicators at the top of the Home screen display information about Bluetooth® technology.
Bluetooth technology on
Bluetooth technology connected
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About emergency calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator
appears, you can only call emergency numbers. Your BlackBerry® device is designed to
allow emergency calls even when your device is locked. Depending on your device model
and the wireless network that your device is connected to, your device is also designed to
allow emergency calls when the SIM card is not inserted. If the connection to the wireless
networkisturnedoffwhenyouinitiateanemergencycall, yourdeviceisdesignedtoconnect
to the wireless network automatically.
You can only make emergency calls by typing official emergency access numbers (for
example, 911 or 112).
You should not rely on any wireless device for essential communications, including medical
emergencies. Emergency numbers may vary by location and emergency calls may be
blocked or impeded by network, environmental, or interference issues.
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Message basics
Send an email message
1. On the Home screen, click the Messages icon.
2. Press the
key.
3. Click Compose Email.
4. In the To field, type an email address.
5. Type a message.
6. Press the
key.
7. Click Send.
Send an SMS text message
You can send an SMS text message to up to ten recipients.
1. On the Home screen, click the Messages icon.
2. Press the
key.
3. Click Compose SMS Text.
4. In the To field, type a contact name or phone number (include the country code and
area code).
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5. Click Ok.
6. Type a message.
7. Press the
key.
8. Click Send.
SMS text message screen
About BlackBerry Messenger
You can use BlackBerry® Messenger to chat with your friends who have a BlackBerry device.
You can send messages, voice notes, and even contact attachments to your friends. If your
device has a camera, you can also send pictures as soon as you take them. Like a lot of other
social networking applications, you can also set a status to keep your friends updated on
where you are and what you are doing. You can find the BlackBerry Messenger icon on the
Home screen or in the Instant Messaging folder.
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To learn about even more things that you can do, take a look at the help topics in BlackBerry
Messenger. Simply press the Menu key and click Help.
Message tips
To
Compose a message from a message list
Do
Press the
key
key
key
key
key
key
Reply to a message
Press the
Press the
Press the
Press the
Press the
Reply to all
Forward a message
Move to the top of a message list
Move to the bottom of a message list
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Media basics
Depending on your BlackBerry® device, the camera or video camera feature might not be
supported.
Take a picture
1. On the Home screen, click the Camera icon.
2. To zoom in to or out from a subject, roll the trackball up or down.
3. To take a picture, click the trackball.
Camera screen
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Record a video
1. On the Home screen, click the Media icon.
2. Click the Video Camera icon.
3. Click the trackball.
4. To pause recording, click the trackball again.
Video camera screen
Picture tips
To
Zoom in to a picture
Do
Press the
key
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To
Zoom out from a picture
Do
Press the
key
Pause a slide show
Press the
Press the
key
Resume a slide show
key again
Music tips
Do not use your headphones at a high volume. Hearing damage can occur. For more
information, see the Safety and Product Information booklet, located on the BlackBerry®
User Tools CD.
To
Pause or resume playing a song
Do
Press the
BlackBerry® device
key on the top of your
Adjust the volume during a song
Press the Volume keys on the right side of
your device
Play the next song in a category
Play the previous song in a category
Press and hold the Volume Up key
Press and hold the Volume Down key
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Browser basics
Visit a web page
Depending on your wireless service provider, multiple browsers might appear on your
BlackBerry® device. For more information about the charges associated with using each
browser, contact your wireless service provider.
1. On the Home screen, click the Browser icon.
2. Perform one of the following actions:
•
•
If a web address field appears on the screen, type a web address.
If a web address field does not appear on the screen, press the
Go To. Type a web address.
key. Click
3. Press the Enter key.
Browser tips
To
Do
Press the
Press the
Go to a specific web page
key
Insert a period (.) in the web address field
key
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To
Insert a slash mark (/) in the web address
field
Do
Press the Shift
key
key
key
key
key and the
Add a bookmark
Open your bookmark list
Stop loading a web page
Press the
Press the
Press the
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Wi-Fi connection basics
Connect to a Wi-Fi network
1. On the Home screen, click the Manage Connections icon.
2. Click Set Up Wi-Fi Network.
3. Perform one of the following actions:
•
•
•
Click Scan for Networks. Click a network.
Click Manually Add Network. Type the network name. Click Add.
If you are using a wireless access point or router that is enabled with Wi-Fi
Protected Setup™, click Push Button Setup.
4. Complete the instructions on the screen.
5. When you are prompted to save a profile for the Wi-Fi® network, click Next so that
your BlackBerry® device connects to the Wi-Fi network automatically next time.
6. Click Finish.
To change your Wi-Fi options again later, on the Home screen, click Manage
Connections. Click Wi-Fi Options.
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Wi-Fi connection indicators
Indicators at the top of the Home screen display Wi-Fi® connection details for the area you
are using your BlackBerry® device in.
You can send and receive email messages and use the browser over a
Wi-Fi connection.
+ Wi-Fi
network name
+ Wi-Fi
Your device is connected to a Wi-Fi network but does not have access
to BlackBerry services over the Wi-Fi connection.
network name
Your connection to a Wi-Fi network is turned on, but you are not in a
Wi-Fi coverage area.
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Personalize your device
Change your wallpaper
1. From the Home screen, press the
key.
2. Click Options.
3. Click Wallpaper.
4. Perform one of the following actions:
•
•
•
To take a picture, click Camera. Click the camera icon.
To select a picture that you have already taken, click the picture.
To select a preloaded picture, click Pictures. Click a picture.
5. Press the
6. Set As Wallpaper.
7. Press the key twice to return to the Home screen.
key.
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About the BlackBerry Desktop Software
You can use BlackBerry® Desktop Software to charge your BlackBerry device, back up and
restore device data, and synchronize calendar appointments, music, pictures, and so on,
between your device and your computer.
For more information, see the online help in the BlackBerry® Desktop Manager.
System requirements: BlackBerry Desktop Software
•
•
•
•
•
Intel® compatible 486 or later computer that is compliant with USB 1.1 or later
Windows® XP or later or Mac 10.5.5 or later
BlackBerry® User Tools CD
On Windows computers, iTunes 7.2 or later or Windows Media® Player 10 or later
On Mac computers, iTunes 7.7 or later
Install the BlackBerry Desktop Software
You can install the BlackBerry® Desktop Software from the BlackBerry® User Tools CD or
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1. If your BlackBerry device is connected to your computer, disconnect it.
2. Insert the BlackBerry User Tools CD into the CD drive on your computer.
3. Click BlackBerry Desktop Software.
4. Complete the instructions on the screen.
5. If you are using a Windows® computer, on the Integration Options screen, select the
Integrate with a personal email account option, unless you are a corporate user
and your work email account is associated with a BlackBerry® Enterprise Server. For
more information, contact your administrator.
6. If you are prompted, restart your computer.
7. When the installation is complete, connect your device to your computer using the
USB cable.
If the BlackBerry® Desktop Manager does not open automatically, perform one of the
following actions:
•
If you are using a Windows computer, click Start > All Programs > BlackBerry > Desktop
Manager.
•
If you are using a Mac computer, in the Applications folder, click the BlackBerry
Desktop Manager icon.
Insert a media card
You can use a microSD media card to store more media files, such as songs or pictures. The
media card might be sold separately from your BlackBerry® device.
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Insert a media card
Remove a media card
To remove the media card, press the media card in and then pull the media card out.
Synchronize your media files
If you are using a Mac computer, you can synchronize only your music.
1. Connect your BlackBerry® device to your computer.
2. On your computer, open the BlackBerry® Desktop Manager.
3. Perform one of the following actions:
•
•
If you are using a Windows® computer, click Media.
If you are using a Mac computer, in the Media section in the left pane, click
Music.
For more information, see the online help in the BlackBerry Desktop Manager or visit
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Switch devices
If you are switching from a BlackBerry® device that is associated with an existing email
address (for example, a Google Mail™ or Windows Live™ Hotmail® email account) to a new
BlackBerry device, perform the following actions:
1. On your computer, open the BlackBerry® Desktop Manager. Use the Device Switch
Wizard to transfer data from your previous device to your new device. For more
information, see the online help in the BlackBerry Desktop Manager.
2. On your new device, on the Home screen or in the Setup folder, open the email setup
application and follow the prompts. If you do not receive the prompts or if you decline
any of the prompts, email messages will not be sent to your new device until you
switch devices manually. If you are selling or buying a previously owned BlackBerry
device that normally connects to a CDMA network, contact your wireless service
provider to complete the process for switching devices.
3. Delete the data from your previous device by doing a security wipe. For more
information, see the user guide for your device.
You can also import data from your previous BlackBerry device, Palm® device, or Windows
Mobile® powered device to your new BlackBerry device using the BlackBerry Desktop
Manager.
Switch your device manually
If you do not receive prompts to switch devices automatically when you access the email
setup application, or if you decline any of the prompts, you must switch devices manually.
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To complete this task you must know the PIN for your new BlackBerry® device and,
depending on your wireless service provider, either your new device IMEI, ESN, or MEID. To
find the required device information on your new device, on the Home screen, click the
Options icon. Click Status.
1. On the Home screen or in the Setup folder, click the Email Settings icon.
2. If necessary, log in to the email setup application.
3. On the Email Accounts screen, press the
key.
4. Click Change Device.
5. Type the new device information.
6. Press the
key.
7. Click Save.
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Troubleshooting
I cannot make or receive calls or send and receive
messages
Verify that your BlackBerry® device is connected to the wireless network. If the OFF
indicatorappearsatthetopoftheHomescreen, clicktheManageConnectionsicon. Select
the check box beside Mobile Network. A wireless network indicator should appear. If you
are not in a wireless coverage area, an X indicator appears instead.
If you cannot make or receive calls, try performing the following actions:
•
•
Verify that your wireless service plan includes phone or voice services.
If you have traveled to another country and you have not changed your smart-dialing
options, dial the full phone number, including the country code and area code, for your
contact.
If you cannot send and receive messages, try performing the following actions:
•
If you added an email account to your device using the setup wizard, verify that you have
received an activation message. If you have not received an activation message, on the
Home screen or in a folder, click Setup. Open the email setup application. Press the
key. Click Service Books. Click Send Service Books.
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•
If you have not received a registration message from the wireless network, on the Home
screen or in a folder, click the Options icon. Click Advanced Options. Click Host
Routing Table. Press the
key. Click Register Now.
•
•
If you switched devices, verify that you switched devices automatically or manually so
that your messages are sent to your new device.
If the menu item for sending a message does not appear, verify that you have added an
email address or a PIN for your contact.
•
•
Resend the message. Open the message. Press the
key. Click Resend.
If you use email message filters, verify that the options for email message filters are set
correctly.
The battery is not charging
For more information about charging your BlackBerry® device, see the user guide for your
device.
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Safety information
Carrying your device
Your BlackBerry® device might not come with a holster (body-worn carrying solution
equipped with an integrated belt clip). If you wear the device on your body, always put the
device in a holster with an integrated belt clip supplied or approved by Research In Motion.
Carrying solutions, including RIM approved carrying solutions and carrying solutions not
approved by RIM, that do not come equipped with an integrated belt clip should not be
worn or carried on the body. For more information about carrying your device, including
separation distances when wearing your device, see the Safety and Product Information
booklet located on the BlackBerry® User Tools CD that came with your device.
To purchase RIM approved holsters equipped with an integrated belt clip or other
accessories for your device, contact your wireless service provider or visit
Driving and walking safely
Give your full attention to driving; driving safely is your first responsibility. You are
responsible for knowing and obeying the laws and regulations regarding the use of wireless
devices in the areas where you drive.
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Research In Motion recommends that you do not use your BlackBerry® device while you
drive. Instead, consider having a passenger in the vehicle use the device for you, or find a
safe location to stop your vehicle before you use the device.
Avoid using your device while walking or engaging in any activity that requires your full
attention. Inattention to vehicular traffic or other pedestrian hazards could result in serious
bodily injury.
For important safety information about driving safety, see the Safety and Product
Information booklet, located on the BlackBerry® User Tools CD.
Specific Absorption Rate data
The BlackBerry® device is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the
Federal Communications Commission (FCC) of the U.S. Government, Industry Canada of
the Canadian Government (IC), and the recommendations of The Council of the European
Union. The exposure standard for wireless devices employs a unit of measurement known
as the Specific Absorption Rate, or SAR.
This BlackBerry device model meets government requirements for exposure to RF energy.
For more information on the SAR data for this BlackBerry device, see the Safety and Product
Information booklet, located on the BlackBerry® User Tools CD.
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Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However,
certain electronic equipment, including medical devices, might not be shielded against the
RF signals from the BlackBerry® device. For more information, see the Safety and Product
Information booklet, located on the BlackBerry® User Tools CD.
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Legal notice
©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®,
SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are
registered and/or used in the U.S. and countries around the world.
Bluetooth is a trademark of Bluetooth SIG. Google Mail is a trademark of Google Inc. Intel is a trademark of Intel
Corporation. Microsoft, Hotmail, Windows, Windows Live, and Windows Mobile are trademarks of Microsoft
Corporation. Palm is a trademark of Palm Trademark Holding Company, LLC. Wi-Fi and Wi-Fi Protected Setup are
trademarks of the Wi-Fi Alliance. All other trademarks are the property of their respective owners.
Portions of the BlackBerry® Device Software are copyright © 2007-2008 The FreeType Project (www.freetype.org).
All rights reserved.
The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international
treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694;
6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in
various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents.
This documentation including all documentation incorporated by reference herein such as documentation provided
or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and
without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited
and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other
inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential
information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized
terms. RIM reserves the right to periodically change information that is contained in this documentation; however,
RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this
documentation to you in a timely manner or at all.
This documentation might contain references to third-party sources of information, hardware or software, products
or services including components and content such as content protected by copyright and/or third-party web sites
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inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by
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OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES,
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A
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MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR
ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE
DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE,
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MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW
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FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM
BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE
OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND
SERVICESREFERENCEDHEREININCLUDINGWITHOUTLIMITATIONANYOFTHEFOLLOWINGDAMAGES:DIRECT,
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LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY.
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HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION.
Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure
that your airtime service provider has agreed to support all of their features. Some airtime service providers might
not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your
service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party
Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or
otherlicensesinordertoavoidinfringementorviolationofthirdpartyrights.Youaresolelyresponsiblefordetermining
whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you
are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary
licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services
are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements,
guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation
thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms
of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered
by a license or other agreement with RIM.
Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server,
BlackBerry® Desktop Software, and/or BlackBerry® Device Software.
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The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable
thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN
AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER
THAN THIS DOCUMENTATION.
BlackBerry® Bold™ 9000 smartphone model number: RBT71UW, RBT72UW, RBT73UW, or RBT74UW
This is a Wi-Fi® enabled device subject to restrictions of use in some member states
of the European Community.
Research In Motion Limited
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