U S E R ’ S G U I D E
61Z4 SERIES 220-240V
3
4
5
Safety Instructions
Product View
Assembly
6-9 Operation
10-15 Maintenance and Care
16-17 Troubleshooting
18 Consumer Services
19 Replacement Parts
and Accessories
20 Warranty
16
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IMPORTANT SAFETY INSTRUCTIONS
■
When using an electrical appliance,
basic precautions should be observed,
including the following:
Remove plug from electrical outlet before cleaning or
maintaining the appliance.
If the supply cord is damaged, it must be replaced by
the manufacturer or its service agent in order to avoid a
hazard.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, petrol, etc.).
Do not allow to be used as a toy.
Do not use for any purpose other than described in
this user’s Guide.
use only manufacturer’s recommended attachments.
Do not use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce air flow.
Keep appliance on a level surface.
Turn off all controls before plugging or unplugging.
Be extra careful when cleaning stairs.
This appliance is provided with double
insulation. use only identical replacement parts.
Do not use without debris tank and/or filters in place.
Pay close attention when working
around children.
unplug before attaching TurboBrush™.
Do not pick up hard or sharp objects such as glass,
nails, screws, coins,etc.
■
REaD all InStRUctIonS
bEfoRE USInG yoUR
UPRIGHt VacUUM.
■
■
■
WaRnInG:to reduce
the risk of fire, electric shock,
or injury:
■
■
■
■
■
■
■
Do not use outdoors or on wet surfaces.
■
Do not leave machine when it is plugged in.
■
Do not use with damaged cord or plug.
■
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water,
return it to a service agent.
■
■
■
Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces.
■
■
■
Do not unplug by pulling on cord. unplug by
grasping plug.
■
Do not handle plug or appliance with wet hands.
■
Do not expose hair, loose clothing, fingers or body
SaVEtHESE
parts to openings or moving parts.
■
Do not pick up hot or burning objects such as
cigarettes, matches, or hot ashes.
Do not pick up flammable or combustible materials (lighter
InStRUctIonS.
ThIs moDel Is foR householD use oNlY.
■
fluid, petrol, kerosene, etc.) or use in the
presence of explosive liquids or vapour.
Do not use appliance in an enclosed space filled with
vapours given off by oil base paint, paint
thinner, some moth proofing substances, flammable dust,
or other explosive or toxic vapours.
IMPoRtant
■
foR oPeRATIoN oN A 220-240 VolT A.C. 50/60 hz
PoWeR suPPlY oNlY.
foR RESIDEntS of tHE
UnItED KInGDoM only
■
Not intended for use by persons (including
children) with reduced physical, sensory or mental capa-
bilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concern-
ing use of the appliance by a person responsible for
their safety
If your appliance is fitted with a nonrewireable Bs 1363
plug it must not be used unless a 13 amp (AsTA approved
to Bs 1362) fuse is fitted in the carrier contained in
the plug. (spares may be obtained from your BIssell
supplier). If for any reason the plug is cut off, it must be
disposed of, as it is an electric shock hazard should it be
inserted into a mains socket.
■
Young children should be supervised to ensure that they do
not play with the appliance.
3
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Product view
caUtIon:
Do not plug in your
vacuum cleaner until
you are familiar with
all instructions and
operating procedures.
Fingertip Power
Control
Fingertip Brush
Control
TurboBrush™
Release Button
Carrying Handle
Crevice Tool
Long Reach
Hose
Screen
Quick Release™
Cord Wrap
Telescoping
Extension
Wand
Dirt Container
AireTight™
HEPA Filter
Power Cord
Hose Base
Headlight
Combination
Brush
Height
Adjustment
Dial
Brush Window
Quick Release™
Cord Wrap
Diverter
Furniture Protection
Guard
Handle Release
Pedal
Brush
Foot Hose
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4
Assembly
the only tool you'll need to assemble your
vacuum cleaner is a Phillips head screwdriver.
1. Slide upper handle into lower handle by
pushing forward. Insert two long screws into
the holes marked with arrows and tighten
both until snug.
2a
1
2. Attach hose rack by placing the rack over
the center back portion of the vacuum.
Be sure to feed the power cord through
the hole in the center of the rack. Line up
both screws holes and use the two smaller
screws to attach. Tighten both until snug.
3. Attach hose by placing the tabbed end of
the hose cuff into the opening on the bottom
left side of the vacuum. Make sure the tab
on the hose cuff and the hole in the opening
line up and snap into place. Place the
2b
3
working end of the hose into the opening
on the lower right side of the vacuum. Push
down firmly until it locks into place.
4. Arrange the hose so it lays between the
vacuum and the rack.
5. Store the TurboBrush on the front of the handle
by aligning the slot on the bottom with the tab
on the handle. Snap into place.
6-7
6. Store the combination brush in the slot on the
5
back of the vacuum as shown.
7. Store the extension wand in the storage area
on the side of the vacuum. The crevice tool is
stored inside the extension wand.
5
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Operation
Transporting your vacuum
Use the handle on the front to carry the vacuum
or place the vacuum in the upright position and
tip back to roll on the rear wheels.
Releasing the power cord
the upper and lower cord wraps rotate to allow
for quick and easy removal of the power cord.
Fingertip power control
the power button is located at the top of the
vacuum handle.
to turn the vacuum on, press
to turn the vacuum off, press
button once.
button again.
note: the rotating brush will not turn on
unless the unit is in the reclined position
and the brush button is on.
Handle positions
Press the handle release pedal with your foot to
recline the vacuum cleaner.
Height adjustment
there are seven height settings available for
various floor surfaces. turn the dial on the foot of
the cleaner to the desired setting.
lowest setting – for low pile carpet or bare
floors. to pick up debris it may be necessary to
move up one setting.
attEntIon:
Some berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area may aggravate this
Medium settings – for medium pile carpet.
High setting – for high pile and most shag carpet.
condition. consider setting your
cleaner on a higher than normal
setting for this type of carpet.
note: for optimal carpet cleaning
performance, adjust to the lowest practical
setting. If your cleaner is difficult to push,
adjust to the next higher setting.
If the dial is difficult to turn, tilt the cleaner
back slightly to take the weight off the foot while
turning.
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Operation
Fingertip brush control
the rotating brush is turned on or off using the
button located below the power button on the
top of the handle. the brush will start rotating
when the unit is reclined. the brush should be
on for most carpeted floors. you may want to
turn the brush off for bare floor cleaning or other
delicate surfaces.
to turn the brush on, press
to turn the brush off, press
button once.
button again.
Brush auto shut-off feature
When your vacuum is in the upright position, the
brush will not rotate. the brush will rotate only
when the vacuum is in the reclined position and
the brush button is on.
7
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attEntIon:
Operation
always place the vacuum
cleaner on the floor in its fully
upright position when using
tools. Placing the vacuum in
this position automatically
stops the rotating brush.
Using the tools
1
Make sure the vacuum is in the upright
position.
2. Remove the hose from the hose base. This
automatically diverts the suction to the
hose. Unwrap the hose from the vacuum.
2
3. Use the hose alone or with the telescoping
extension wand. Attach any of the tools to
the end of the hose or to the end of the
telescoping extension wand.
TurboBrush
Use rotating brush action for small areas such
as stairs and upholstery.
note: Press gently when using the
turbobrush to gain maximum cleaning.
too much pressure could cause the brush
to stop rotating.
Combination brush
Use longer, soft bristles for dusting.
Remove long bristle portion and use shorter, stiff
bristles when agitation is needed to remove debris.
Tip:
Hair, string and small
objects can block the
vacuum hose or
tools. Check them
occasionally for
Crevice tool
Use in tight narrow spaces
obstructions.
Telescoping extension wand
Use with desired attachment for a longer reach. to
extend the wand, twist the collar to “Unlock” and
push away from you. twist the collar to “lock”
to lock into place. to retract, twist to unlock, pull
toward you and twist to relock.
caUtIon:
to avoid personal injury
and to prevent the cleaner
from falling when cleaning
stairs, always place it at
the bottom of the stairs.
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caUtIon:
Make sure vacuum cleaner
has been switched off and
unplugged before removing
dirt container.
Operation
Emptying the dirt container
Empty the dirt container as soon as the dirt
reaches the “full” line on the side of the container.
1. Press the release button on top of the
carrying handle to remove the dirt container.
1
2. Choose an emptying method. Method #2 is
recommended for allergy sufferers.
Method #1 – hold the dirt container over
trash can and push the emptying button to
open the bottom (2a). Close the bottom after
the dirt empties.
2b
2a
Method #2 – place a plastic bag over the bottom
of the dirt container. Push the emptying button
through the plastic to open the bottom (2b).After
the dust settles, close the bottom and remove
the bag to discard.
3. Replace dirt container on cleaner by aligning
the bottom and pushing back until it snaps
into place.
3
9
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Maintenance and care
Cleaning the dirt container
additional steps can be taken to clean the dirt
container as necessary.
WaRnInG:
to reduce the risk of
electric shock, turn power
switch off and disconnect
plug from electrical outlet
before performing
1. Ensure the dirt container has been emptied.
maintenance or
2. Remove the lower portion by pressing the
troubleshooting checks.
front latch on the upper portion as shown.
2
3. Clean the screen with a cloth or soft brush
to remove dust or debris.
4. If desired, the lower dirt container may be
washed in warm water. Make sure it is
completely dry before reassembling. Do not
put in dishwasher.
3
5. To reassemble, hold the carry handle and
place the upper portion into the lower
5
portion, lining up the front and back latches.
Push down until both latches click into place.
Make sure the dirt container is securely
assembled before replacing it on machine.
Cleaning the pre-motor filter
the pre-motor filter should be checked monthly
and washed as needed to maintain performance.
More or less frequent cleaning may be required
based on individual vacuuming habits and types
of debris picked up .
1. The filter is located in the door labeled
"Filter" behind the dirt container. Push the
tab at the top and swing the door down to
access.
WaRnInG:
Do not operate the cleaner with
damp or wet filters or without all
the filters in place.
2. Remove foam filter and hold under running
water to wash. Mild detergent may also be
used if desired. Wring excess water from
filter. air dry thoroughly before replacing.
notIcE:
this product is intended for
household use only and not
for commercial or industrial
use. Vacuuming of dust from
products like plaster, concrete
or ashes will damage the
motor and void the warranty.
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Maintenance and care
Replacing the HEPa filter cartridge
1
the HEPa filter cartridge should be
replaced if machine performance is
noticeably declining. More or less
frequent replacing may be required based
on individual vacuuming habits and types
of debris picked up.
note: to have the benefits of the
™
airetight HEPa System, you must
use the bISSEll HEPa filter cartridge.
1. Remove the dirt container.
2. To remove the HEPA filter cartridge,
pull up on the front of the filter door to
unlatch. Lift up to access.
3. To check or remove, unscrew the center
3
screw.
4. If necessary, replace the used HEPA
filter cartridge with a new one.
note: to avoid damaging the HEPa
filter cartridge and reducing its
filtration capabilities, be careful not
to touch the filter material. the HEPa
filter cartridge is not washable.
5. To ensure a tight seal be sure to tighten
the filter cartridge screw until snug.
Do not oVER tIGHtEn.
Make sure the filter door latches
completely.
11
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Maintenance and care
WaRnInG:
to reduce the risk of
electric shock, turn power
switch off and disconnect
plug from electrical outlet
before performing
clearing clogs
low suction or poor pickup may be due to
a clog in the vacuum cleaner. If you notice
a change in the sound of the motor or a
reduction in the spinning action in the dirt
container, check for a clog.
maintenance or
troubleshooting checks.
If there is no suction or if suction is reduced
at the hose, follow these steps to check for
and clear the clog:
6
1. Turn power switch off.
2. Unplug cleaner from electrical outlet.
3. Check the pre-motor filter and clean as
necessary (see Cleaning your pre-motor
filter, page 10).
7
Dirt Inlet
4. Check the HEPA filter cartridge and
replace if necessary (see Replacing the
HEPA filter cartridge, page 11).
5. Check to see if dirt container is full.
Empty if needed.
6. Remove lower portion of dirt container.
Clean the screen and check center
tubes for dirt accumulation.
8
7. While dirt container is removed, check
dirt inlet for clogs.
9a
8. Remove the hose from the vacuum by
pushing in on the tab on the bottom left
of the vacuum. Once removed, straighten
the hose and check for a clog.
9. Check diverter area at back of machine
for diverter position and clogs. When the
hose is removed from the hose base, the
diverter should be up to the right. If
a clog is visible near the diverter, the
plastic cover may be removed to clear
the clog by removing the 3 screws.
Diverter
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Maintenance and care
clearing clogs continued
1
If suction is normal at the hose, follow these steps
to check for and clear clogs for floor cleaning:
Diverter
1. Check diverter area at back of machine for
diverter position and clogs. When the hose
wand is inserted in the base, the diverter
should be up to the left. If a clog is visible near
the diverter, the plastic cover may be removed
to clear the clog by removing the 3 screws.
Foot Hose
2. Check the foot hose for clogs (1). If you are
not able to tell from the outside if a clog is
present, remove the bottom 3 screws from
the diverter cover to loosen and straighten
the foot hose (2).
2
Remove any clogs found and fully
reassemble the cleaner before attempting to
check suction again or using the cleaner.
Thermal motor protection
an internal thermal protector has been designed
into your vacuum to protect it from overheating.
When the thermal protector activates, the main
vacuum motor will stop operating. If this happens,
proceed as follows.
1. Turn the vacuum OFF and unplug from
electrical outlet.
2. Check the vacuum for the source of
overheating problem (i.e. full dirt container,
dirty filters or clog).
3. Fix the problem by following the steps in the
maintenance section of the user guide.
4. When the motor cools for approximately
30 minutes, the thermal protector
automatically resets and cleaning may
continue. If the vacuum will not turn on or
the thermal protector continues to activate,
your vacuum may need servicing. Call
BISSELL Consumer Services or visit the
website to locate an authorized service
center.
note: the thermal protector controls the
main vacuum motor only, not the brush
motor. If the thermal protector activates,
the brush will continue to operate normally;
however, there will be no suction.
13
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Maintenance and care
Brush reset
If something becomes lodged in the foot and the
rotating brush shuts off, turn the vacuum off and
unplug from the outlet. Remove the obstruction.
the brush will automatically reset when the
cleaner is plugged in and turned back on.
caUtIon:
to reduce the risk of injury
from moving parts, turn off
the vacuum cleaner and
disconnect power plug from
electrical outlet.
Brush maintenance
the rotating brush should be checked regularly
for accumulating debris that might reduce the
cleaning performance of your vacuum.
1. Unplug vacuum from electrical outlet.
2. Recline the handle and turn your vacuum
3
over so the bottom side is up.
3. Carefully cut away any visible hair, fibers
or debris from the brush roll.
Do not attempt to disassemble the vacuum foot
or to remove the brush roll. If you feel it needs to
be checked or replaced, call bISSEll consumer
Services or visit the website to locate an
authorized service center.
Belt maintenance
the brush belt is designed to last the useful life
of the vacuum when used according to all
instructions in the user guide under normal
household conditions. If you feel that it needs to
be checked or replaced, call bISSEll consumer
Services or visit the website to locate an authorized
service center. Do not attempt to disassemble the
vacuum foot to change the belt.
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Maintenance and care
Changing the light bulb
2
1. Turn power button off.
2. Unplug vacuum from electrical outlet.
3. Recline handle for easier access to light
bulb. Remove 2 screws to lift off lens.
4. Remove the bulb by grasping bulb and
pulling straight out of the socket. Install the
new bulb by pushing gently into the socket
until the bulb snaps into place.
3
5. Replace the lens back into the vacuum and
secure with two screws.
2
TurboBrush maintenance
the turbobrush should be checked regularly for
clogs or debris wrapping around the brush.
1. Remove from hose or front of vacuum.
2. Twist collar so opening is at the top and lift
top cover to remove.
4
3. Remove the brush from the belt and clean
debris.
4. Replace the brush inside the belt and place
ends into slots on sides as shown.
5. Reposition top cover making sure to line up
inside tab at the front with the opening on
the cover. Twist collar until opening is at the
bottom to lock into place.
Inside Tab
5
15
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Troubleshooting
WaRnInG:
to reduce the risk of electric shock,
turn power off and disconnect
plug from electrical outlet before
performing maintenance or
troubleshooting.
Vacuum cleaner won’t turn on
Possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Thermal protector activated
2. Allow cleaner to cool for 30 minutes, see
pg. 13
3. Upper handle not fully attached
3. Remove upper handle and re-attach
brush not rotating
Possible causes
Remedies
1. Brush button turned to “OFF”
1. Make sure brush button is in “ON” position
2. Vacuum is in upright position
3. Brush is jammed
2. Recline vacuum to operate brush
3. Remove obstruction/debris or unplug cleaner
to reset brush, see page 14
4. Brush needs to be reset
4. Unplug cleaner to reset brush, see page 14
5. Remove upper handle and re-attach
5. Upper handle not fully attached
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1. Incorrect height setting
1. Turn dial to lower setting
2. Hose not properly positioned
2. Make sure hose is fully seated in hose
base and diverter is seated up to the left
3. Dirt container not installed properly
3. Check assembly of upper and lower portions,
correctly position and snap into place
4. Dirt container full
5. Clog in cleaner
4. Empty dirt container
5. Follow instructions on pg. 12-13 for
clearing clogs
6. Filters are dirty
6. Check and clean foam filter, check and
replace HEPA filter cartridge if needed
7. Hose not properly attached
7. Make sure hose cuff is locked into the
bottom left side of vacuum
8. Filter door and/or gasket missing
8. Check filter door and gasket for proper
or not installed properly
position
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Troubleshooting
Vacuum cleaner is difficult to push
Possible causes
Remedies
1. Incorrect height setting
1. Turn dial to higher setting
Visible dust escaping from cleaner
Possible causes
Remedies
1. Filter door and/or gasket missing
1. Check filter door and gasket for proper
or not installed properly
position
2. Foam filter missing or not installed properly
2. Check foam filter for proper position
3. HEPA filter cartridge missing or not installed properly
3. Check HEPA filter cartridge for
proper position
4. Dirt container not installed properly
5. Dirt container not assembled properly
6. Hose not installed properly
4. Make sure dirt container is properly
positioned and snapped into place
5. Check screen, upper and lower portions of
the dirt container for proper assembly
6. Make sure hose is fully seated in hose
base, and that the hose is assembled
correctly to the unit, see page 5.
Also make sure foot hose is properly
attached to diverter area
7. Hole or crack in hose
7. Check hose for holes or cracks and replace
if needed
other maintenance or service not included in the manual should be performed by an
authorized service representative.
thank you for selecting a bISSEll product.
Please do not return this product to the store.
17
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BISSELL Consumer Services
If your bISSEll product should require service:
In the uK, Australia or New Zealand, call BIssell Consumer services at the numbers below and we will give you the
location of a BIssell Authorized service Center in your area. for all other countries, contact your local in country
distributor for questions, service, or repair.
If you have questions about your warranty or need replacement parts please contact the numbers below.
for UK inquiries:
for australian inquiries:
monday - Thursday 9 am — 5 pm
friday 9 am — 4 pm
monday - friday 9 am — 5 pm
bISSEll aUStRalIa Pty lIMItED
42 Rocco Drive
bISSEll Homecare (overseas) Inc.
The Boat Yard
scoresby 3179
Victoria
105 straight Road
Australia
old Windsor
Telephone: 1-800-811-183
Berkshire, sl4 2se
united Kingdom
Telephone: 0844-888-6644
for all other inquiries:
monday - friday 8 am — 4 pm
for new Zealand inquiries:
monday - friday 9 am — 5 pm
Parex Industries ltd.
5 Tolich Place
bISSEll Homecare, Inc.
Po Box 1888
Grand Rapids, michigan 49501 usA
Telephone: 01-616-453-4451
fax: 01-616-453-1383
henderson 0610
Auckland
New Zealand
Telephone: 0800-247-735
Or visit the BISSELL website - www.bissell.com
When contacting BIssell, have model number of unit available.
Please record your model Number: ___________________
Please record your Purchase Date: ___________________
note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a
warranty claim. See Warranty on page 20 for details.
Please do not return this product to the store.
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Replacement parts
Item
1
Part no.
48G7
Part name
hePA filter Cartridge
2
3
4
5
6
7
8
9
63m7
foam filter
203-1362
203-1364
203-1365
203-1363
203-1382
203-1485
203-1469
TurboBrush
Telescoping Wand
Combination Brush
Crevice Tool
Contour Tool
hose
light Bulb
1
7
2
8
3
9
4
5
6
19
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Warranty - BISSELL Healthy Home Vacuum™
This warranty gives you specific legal rights, and you may also have other rights which may vary from country
to country. If you need additional instruction regarding this warranty or have questions regarding what it may
cover, please contact BIssell Consumer services by telephone, or regular post as described below, or
contact your local in country distributor.
limited two year Warranty
subject to the *eXCePTIoNs AND eXClusIoNs identified below, BIssell homecare, Inc., will replace (with
new or remanufactured components), at BIssell’s option, free of charge from the date of purchase by the
original purchaser, for two years any defective or malfunctioning part do to manufacturers defect.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does
not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction
caused by negligence, abuse, or use not in accordance with the user’s Guide is not covered.
for UK inquiries:
for australian inquiries:
monday - Thursday 9 am — 5 pm
monday - friday 9 am — 5 pm
friday
9 am — 4 pm
bISSEll aUStRalIa Pty lIMItED
42 Rocco Drive
scoresby 3179
Victoria
Australia
Telephone: 1-800-811-183
bISSEll Homecare (overseas) Inc.
The Boat Yard
105 straight Road
old Windsor
Berkshire, sl4 2se
united Kingdom
Telephone: 0844-888-6644
for all other inquiries:
monday - friday 8 am — 4 pm
for new Zealand inquiries:
monday - friday 9 am — 5 pm
Parex Industries ltd.
5 Tolich Place
bISSEll Homecare, Inc.
Po Box 1888
Grand Rapids, michigan 49501 usA
Telephone: 01-616-453-4451
fax: 01-616-453-1383
henderson 0610
Auckland
New Zealand
Telephone: 0800-247-735
bISSEll HoMEcaRE Inc. IS not lIablE foR IncIDEntal oR conSEQUEntIal
DaMaGES of any natURE aSSocIatED WItH tHE USE of tHIS PRoDUct.
bISSEll’S lIabIlIty WIll not EXcEED tHE PURcHaSE PRIcE of tHE PRoDUct.
*EXcEPtIonS anD EXclUSIonS fRoM tHE tERMS of tHE lIMItED WaRRanty
tHIS WaRRanty IS EXclUSIVE anD In lIEU of any otHER WaRRantIES
EItHER oRal oR WRIttEn. any IMPlIED WaRRantIES WHIcH May aRISE
by oPERatIon of laW, InclUDInG tHE IMPlIED WaRRantIES of
MERcHantabIlIty anD fItnESS foR a PaRtIcUlaR PURPoSE, aRE lIMItED
to tHE tWo yEaR DURatIon fRoM tHE DatE of PURcHaSE aS
DEScRIbED aboVE.
©2010 BIssell homecare, Inc
Grand Rapids, michigan
All rights reserved. Printed in China
Part Number 110-4205
Rev 01/10
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