User’s Guide
1698 POWERSTEAMER®
PROHEATTM PLUS SERIES
■
Assembly
■
Operation
■
Safety
Storage
■
Thanks for buying a POWERSTEAMER® PROHEAT™ PLUS Heated Solution Deep Cleaner.
We’re glad you purchased a B
™
PROHEAT PLUS Heated Formula D
know about floor care went into the
of this complete, high-tech home c
Your POWERSTEAMER® PRO
and we back it with a full one-year
behind it with a knowledgeable, ded
Service department, so, should you
you’ll receive fast, considerate assis
My great-grandfather invente
in 1876. Today, BISSELL is a global l
manufacture, and service of high
quality homecare products like
™
your POWERSTEAMER® PROHEAT
Thanks again, from
all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
™
■
SmartTemp heats solution for
best cleaning
On-board DirtLifter® TurboBrush™
DirtLifter PowerBrush lifts deep
down dirt, grooms carpet
■
®
■
®
■
SmartMix auto-adjusts
formula for every cleaning job
™
■
Tank-in-Tank is easy to use -
saves trips to empty and refill
™
■
ReadyTools instantly converts
from floor cleaning to tools
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The BISSELL SmartClean® System
POWERSTEAMER® PROHEAT™ PLUS is a home cleaning system
that automatically mixes hot tap water with cleaning solution
formula and heats the cleaning solution as it is applied to the
carpet. The combination of heated cleaning solution, powered
brush and suction provide a safe and effective method of cleaning.
Index
Safety instructions . . . . . . . . . .2
Product view . . . . . . . . . . . . .3-4
Putting it together . . . . . . . . . .4
The Basics: How it works
SmartTemp™
Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
What comes with your
POWERSTEAMER®
PROHEAT™PLUS . . . . . . . . . . . .4
SmartTemp™ Ready Light
cleaning effectiveness.
The basics . . . . . . . . . . . . . . .5-9
Index . . . . . . . . . . . . . . . . . . . . .5
Cleaning carpets . . . . . . . . . . .10
• The SmartTemp™ Ready Light
indicates when the
heater is ON and
ready to clean.
It is found on
Cleaning upholstery
& small areas . . . . . . . . . . . . .11
the front of the
handle where
it is easy to
see while
you clean.
Cleaning bare floors . . . . .12-13
Maintenance/
Putting it away . . . . . . . . . . . .14
Troubleshooting . . . . . . . .15-16
Parts . . . . . . . . . . . . . . . . . . . .17
Warranty . . . . . . . . . . . . . . . . .18
Customer Service . . . . . . . . . .18
• The Power Switch controls power to the
machine; both switches must be ON for
SmartTemp™ to work.
• The SmartTemp™ Switch is found on the
back of the handle next to the Power
Switch. It illuminates in the ON position.
ON
OFF
You may choose not to use the SmartTemp™
feature if you are cleaning delicate
wool, or oriental rugs.
ON
SmartTemp™
Switch
* SmartTemp™ heats the cleaning
solution for carpet and bare floor
application only. It does
not heat solution
OFF
Illuminates
when ON
Power Switch
sprayed through
the accessory
tools.
5
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The Basics - continued
SmartMix®
Provides custom control for each cleaning job.
1. Lift the SmartMix® concentrate bottle up out of the
machine base.
SmartMix® Bottle
2. Flip the bottle over so that the valve cap is in an
upward position.
3. Unscrew the valve cap and fill the bottle to the mark with
BISSELL cleaning solution.
4. Replace the valve cap turning until snug.
5. Replace SmartMix® concentrate bottle.
When filling bottle or
storing unit, set
dial to:
6. Choose the SmartMix® setting that fits the cleaning job.
• Water Only – use for gentle cleaning or for the final
rinse after cleaning.
• Normal – automatically provides the best mix of
water and concentrate for most cleaning jobs.
• High Traffic – automatically mixes the right amounts
of water and concentrate to dissolve tough grime and
heavy soil.
Tip:
Deep cleaning
stairs and high
traffic areas on
a regular basis
can prolong
WARNING:
Be extra careful when
cleaning stairs.
carpet life.
SmartMix®
Switch
6
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WARNING:
Use only
BISSELL cleaning formulas in your
POWERSTEAMER® P. ROHEAT™ PLUS.
Use of cleaning formulas which
contain lemon or pine oil may
damage this appliance and void
warranty. Chemical spot cleaners or
solvent-based soil removers should
not be used. These products may
react with the plastic materials used
in your POWERSTEAMER®
DirtLifter® PowerBrush
The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out
the deep down dirt while gently grooming carpet fibres.
The floating suspension self-adjusts to all carpet heights and
protects your carpet if you leave the power switch ON. When the
machine handle is in the fully upright position, CarpetSaver™
automatically raises the brush off the carpet.
PROHEAT™ PLUS, causing cracking
or pitting.
Tank-in-Tank™ is easy to use
It is designed with a bladder inside for clean water. As you
clean, the bladder will empty. Dirty water collects in the tank
outside the bladder.
Tilt Handle
Back
1. Step on handle release to lay the machine handle down
out of the way.
2. Lift the Tank-in-Tank™ handle. The handle locks the
lid in place.
3. Carry it like a bucket to fill at the sink.
Handle Release
Lift and
Carry
NOTE: Both the SmartMix® Bottle and
the clean water tank must have liquid in
them in order for the machine to spray.
If one tank is empty the machine will not
apply either cleaning solution or water
only. If you’re using the WATER ONLY
setting, fill the SmartMix® Bottle with
water also.
7
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The Basics - continued
4. Set the tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.
5. Find the mouth of the bladder and fill to the bottom of the
neck with hot tap water.
Rotate Handle
to Unlatch
NOTE: Fill the Bladder with water only.
6. Replace the tank lid matching the lid and tank edges.
Handle must be in forward position to reinstall.
7. Rotate the handle to the carrying position to re-latch
the lid.
8. Replace tank in machine base, seating firmly in place.
9. Rotate handle back down to the latched position.
When it’s time to empty the Tank-in-Tank™
10. Remove the Tank-in-Tank™– follow steps 1 and 2
on page 7.
Fill Bladder only with
clean tap water.
11. Carry the Tank-in-Tank™, like a bucket, to the sink where
you will dispose of the dirty water.
12. Place in or at edge of sink, turn the Tank Drain Cap and
remove to release the dirty water.
When filling bottle or
storing unit, set
13. Replace Drain Cap.
14. Refill with clean tap water as
dial to:
above, steps 5 through 9,
and refill the SmartMix® Bottle
with BISSELL cleaning solution,
as necessary.
15. If the cleaning job is complete, rinse out the Tank-in-Tank™
by rinsing clean water between the bladder and tank.
16. Replace the Tank Drain Cap and return the Tank-in-Tank™
to the machine, following steps 6 through 9 above.
17. Refer to the Putting it Away section, page 14, for the
final cleanup.
Latched
Tank Drain Cap
8
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The Flow Indicator
This is located on the machine base. It spins when
the trigger is pressed to indicate that the machine
is applying cleaning solution to the floor. It will
stop spinning to indicate that the SmartMix®
Bottle or bladder needs to be refilled, or when
the trigger is released.
Tip:
Flow Indicator
A special red
float device in
the tank will
cause the
ReadyTools™ Switch
cleaner to
stop removing
solution from
the carpet and
the motor sound
will rise in pitch
to let you know
the dirty water
tank is full.
This provides above floor cleaning with the
flip of a switch. Just choose the cleaning
tool, attach to the flex hose and
POWERSTEAMER® PROHEAT™
PLUS is ready to clean
upholstery and more.*
* Set the switch to Floor
ReadyTools™ Switch
Cleaning when
cleaning carpets or
bare floors or set it
to Tools/PreTreat
when using the flex hose
T
TOOLS
PREHEA
FLOOR
CLEANING
attachments or for pre-treating floors.
* SmartTemp™ heats the cleaning solution for
carpet and bare floor application only. It does not
heat solution sprayed through the accessory tools.
How to use TurboBrush™ attachment
Assembly
Unplug before attaching the TurboBrush™. Attach
TurboBrush™ to the flex hose by pressing tool onto the
grip/trigger until button snaps into hole.
When You’re Done
1. Disconnect the TurboBrush™ from
the vacuum flex hose by pushing
down on the button lock and
pulling straight off.
Make certain tool is securely in place.
Use
2. Once removed from the flex hose, the
TurboBrush™ can be cleaned:
1. Move the switch to the
“SUCTION” position.
1. Move the TurboBrush™ switch to the “BRUSH” position.
This activates the brush.
2. Place the tool directly on the soiled surface.
Apply downward pressure on the tool and
pull towards you while pulling trigger to
2. Rinse under running water.
3. Check spray nozzle for dirt.
If necessary, clean with soft
bristle brush.
spray cleaning solution.
SUCTION
3. Release the spray trigger and move the
SH
U
BR
4. Replace TurboBrush™ in its
special storage location on the
handle front.
switch to the “SUCTION” position.
Vacuum the area until no more cleaning
solution can be removed.
4. Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.
9
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How to clean carpets
1. Plan activities to give carpet time to dry.
2. Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).
B
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3. Vacuum thoroughly to pick up loose debris and pet hair
before using the POWERSTEAMER® PROHEAT™ PLUS.
4. Plan your cleaning route to leave an exit path. It is best to
begin cleaning in the corner farthest from your exit.
EXIT
9
10
8
11
3’
12
Machine Preparation
7
1
T
AR
ST
HERE
6
5. Set up the machine following instructions in
The Basics section, pages 5-9.
2
5
6. Use only BISELL cleaning formula in the SmartMix® tank.
7. Choose the SmartMix® setting to match the cleaning job.
8. Set the ReadyTools™ switch on to either Tools/PreTreat
or Floor Cleaning.
3
4
Pre-Treating (Optional)
When filling bottle or
storing unit, set
Improves cleaning effectiveness for heavily soiled carpet
in high traffic areas such as entryways and hallways:
9. Set the SmartMix® dial to High Traffic.
10. Set the ReadyTools™ switch on PreTreat.
11. Plug into a proper outlet and turn ON both the Power
and the SmartTemp™ switches.
dial to:
17. Repeat cleaning passes until solution being
pulled up appears clean.
18. Continue passes without pressing the trigger
until you can’t see any more water being
pulled up.
12. While pressing the trigger, slowly make several passes
over the area to be cleaned.
Caution: Do not overwet.
13. Turn the machine Power switches OFF and let BISSELL
cleaning formula dissolve the tough soil for
1-2 minutes before continuing.
NOTE: Both the SmartMix®and the clean
water tank must have liquid in
them in order for the machine to
spray. If one tank is empty the
machine will not apply either
Normal Cleaning
14. Plug into a proper outlet and turn the Power and the
SmartTemp™ switches ON.
cleaning solution or water only.
15. While pressing the trigger make one slow forward and
back wet pass. Let the SmartTemp™ heated formula and
DirtLifter® PowerBrush do the work for you.
Caution: Do not overwet.
16. Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.
19. After cleaning, you may want to turn the
SmartMix® to Water Only to give your
carpeting a final rinse. This will insure
thorough removal of embedded dirt loosened
by the cleaning solution.
20. When the cleaning job is complete refer to
the Maintenance/Putting it Away section
for machine cleanup and storage
instructions, page 14.
10
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How to clean upholstery and small areas
Important - Check Upholstery Tags:
1. Check manufacturer’s tag before cleaning. “W” or “WS”
on the tag means you can use your POWERSTEAMER®
PROHEAT™ PLUS. If the tag is coded with “X” or “S”(with a
diagonal strike through), or says “Dry Clean Only,” do not
proceed. Do not use on velvet or silk. If manufacturer’s tag
is missing or not coded, check with your furniture dealer.
2. Check for colourfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Coloured stuffing
may bleed through fabric when wet.
4. Plan activities to give upholstery time to dry.
5. Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice tool
to clean in fabric folds and tufts.
Machine Preparation:
6. Set up the machine following instructions in The Basics
section, pages 5-9.
Manufacturer’s Tag
7. Use BISSELL cleaning formula in the SmartMix® tank.
8. Set the ReadyTools™ switch on Tools and PreTreat.
* SmartTemp™ heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
9. Set SmartMix® to Normal.
Tip:
Deep cleaning
carpeting and
upholstery
regularly can
reduce dust and
allergens in
your home.
Cleaning Technique
10. Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the flex hose.
Tip:
Try pre-treating
stairs or entry
ways with BISSELL
PROStrength™
PreCleaner.
11. Plug into a proper outlet and turn the Power switch ON.
12. While pressing the trigger, slowly move the spraying tool
back and forth over the soiled surface. Release the trigger
to vacuum soiled water.
13. Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
Then deep
clean with the
SmartMix®
dial set on
High Traffic.
Caution: Do not overwet.
14. When the cleaning job is complete refer to the Putting
it Away section for machine cleanup and storage
instructions, page 14.
11
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Cleaning bare floors
The Bare Floor Tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors.
1. Use only BISSELL floor cleaning chemical.
2. Vacuum or sweep thoroughly to pick up loose debris and
pet hair.
Tilt Handle
Back
3. Remove easily moved furniture from the room, (chairs,
tables, etc).
4. Plan your cleaning route to leave an exit path.
5. Plan activities to allow about 30 minutes for the floor to
dry completely.
Attach the Bare Floor Tool
6. Step on the handle release to lay the machine handle down.
7. Remove the Tank-in-Tank™ from the machine base.
8. Lift the machine base to expose the underside of the nozzle.
9. Attach Bare Floor Tool to nozzle with long tab to the right
side (ReadyTools™ side) of the nozzle.
Handle Release
10. First attach left side (short tab) catching tab over
nozzle edge.
11. Gently bend long tab (right side) outward to easily snap
over edge of clear nozzle on left.
Carrying
Bare Floor
Cleaning
Tool
Bottom Front Edge of
Machine Base
Snap Together
12
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Machine Preparation
12. Set up machine following instructions in The Basics
section, pages 5-9. Be sure to thoroughly rinse out any
remaining cleaning solution to prevent slippery linoleum,
vinyl, and tile floors. Use BISSELL floor cleaning
chemicalin the SmartMix® tank.
13. Check ReadyTools™ switch - it should be set on
Floor Cleaning.
When filling bottle or
storing unit, set
14. Choose the SmartMix® setting to match the cleaning job.
15. Plug into a proper outlet and turn Power Switch ON.
Turn SmartTemp™ switch to ON. The SmartTemp™
Ready Light illuminates when POWERSTEAMER®
PROHEAT™ PLUS is ready to clean.
dial to:
Bare Floor Cleaning Technique
16. Slowly move the machine nozzle with Bare Floor Tool
forward and back over soiled surface one time while
pressing the trigger.
Caution: Do not over wet.
17. Repeat the motion without pressing the trigger using the
Bare Floor Tool to squeegee and suction up the dirty water.
18. Repeat steps 1 and 2 backing along the exit path.
19. Allow about 30 minutes for the floor to dry completely.
20. When the cleaning job is complete refer to the
Maintenance/Putting it Away section, page 14, for
machine cleanup and storage instructions.
21. To remove Bare Floor Tool gently bend long tab (right
side) outward and pull tool down away from nozzle.
Rinse thoroughly, dry and store.
Keep plenty of genuine BISSELL
cleaning formulas on hand so
you can clean whenever it fits
your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
13
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Maintenance/Putting it away
1. Turn Power and SmartTemp™ switches OFF.
2. Unplug power cord from the outlet and coil around
machine cord wrap.
Set
dial to:
3. Remove and rinse tools in clean, running water, dry and
replace in tool caddy.
ON
4. Coil flex hose around storage brackets on tool caddy.
5. Remove Tank-in-Tank,™ dispose of dirty water. See The
Basics section, page 8.
OFF
6. Rinse out the Tank-in-Tank™ and replace on the machine.
Cap
Rotor
Filter
7. Clean out the Flow Indicator Filter each time it is used to
insure best cleaning performance. Unscrew the Flow
Indicator Cap, lift out the red Rotor and white Filter.
Rinse all three parts in tap water. Replace the Filter and
Rotor. Replace the Flow Indicator Cap; turn until snug,
do not over-tighten.
Tip:
SmartMix®
Bottle may be
stored with
concentrate
ready for
8. To remove the Clear Nozzle for cleaning out remaining
dirt and carpet fibres, unscrew the two screws with a
Phillips
screwdriver. Rotate the Clear Nozzle up toward
your next
cleaning job.
the handle and lift out. Wipe machine base with a clean
damp cloth. Rinse nozzle in tap water and replace. Catch
the two tabs in the notches at the top, then rotate down
and replace the screws.
9. Wipe all exterior surfaces with a soft cloth.
10. Store cleaner upright in a protected, dry area.
CAUTION:
POWERSTEAMER® PROHEAT™
PLUS uses water and must
not be stored where there
is a danger of freezing.
Freezing will damage
internal components and
void the warranty.
14
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Troubleshooting
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from
outlet before servicing.
SmartTemp™ Ready Light does not illuminate.
Possible Causes
Remedies
The SmartTemp™ switch is
not turned ON.
Turn On the SmartTemp™ switch.
The machine Power Switch is
not turned ON.
Both switches must be ON to activate the
SmartTemp™ Ready Light.
SmartTemp™ Power Switch does not illuminate.
Possible Causes
Remedies
The machine Power Switch is
not turned ON.
Turn On the SmartTemp™ switch.
Both switches must be ON to activate the
SmartTemp™ Ready Light.
Reduced spray or no spray.
Possible Causes
Remedies
Bladder may be empty.
SmartMix® Bottle may be empty.
Refill tank with hot tap water.
Fill with BISSELL chemical.
Clean out filter, page 14.
The filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
Turn power OFF; remove and reseat tanks.
Turn power OFF; after 1 minute turn ON and
depress trigger.
The Pump Belt may be broken.
Turn the machine OFF and unplug from the outlet.
To check if a Pump Belt has broken, you will need
a flat head
crewdriver. Insert the blade end
into the lower slot of the Belt Access door to release
the lower snap. If necessary, insert the blade end
into the upper slot to release the upper snap.
Examine for belt breakage. You should be able to
see the Pump Belt looped around the white pulley.
If it is broken or missing, please refer to
Part Numbers and Descriptions on page 17
before calling Customer Service.
Complete installation instructions will accompany
the replacement belt.
Lift Here
Insert
Screwdriver
Blade Here
15
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Troubleshooting - continued
Dirtlifter® PowerBrush does not turn.
Possible Causes
Remedies
Turn the machine OFF and unplug from the
outlet. To check if a Brush Belt has broken,
The Brush Belt or Pump Belt
may be broken.
you will need a flat head
crewdriver.
Insert the blade end into the lower slot of the
Belt Access door to release the lower snap. If
necessary, insert the blade end into the upper
slot to release the upper snap. Examine for
belt breakage. The Brush Belt should be
visible, looped around the motor shaft.
If it is broken or missing, please refer to
Part Numbers and Descriptions on
page 17 before calling Customer Service.
Complete installation instructions will
accompany the replacement belt.
Vacuum not picking up solution.
Possible Causes
Remedies
ReadyTools™ switch may be at the
wrong setting for the cleaning job.
Set ReadyTools™ switch to either Tools or
PreTreat or Floor Cleaning.
Drain cap may be missing or not
properly installed at back of
Tank-in-Tank.™
Remove Tank-in-Tank,™ loosen and
re-tighten Drain Cap.
Tank-in-Tank™ lid is not
properly installed.
Tank-in-Tank™ is not properly seated.
Re-install lid; refer to The Basics section.
Tank-in-Tank™ must be firmly seated to
™
function; remove and reseat Tank-in-Tank.
Poor tool position.
Adjust angle; apply more downward pressure.
(Hand held attachments only).
Tank-in-Tank™ has picked up
maximum dirty water.
Empty Tank-in-Tank,™ refer to
The Basics section.
16
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Part numbers and descriptions*
*Not all parts included with every model.
Item Part No. Part Name
1
2
010-9201
603-0910
010-9148
010-1185
014-9131
014-9142
015-9155
013-0212
014-0325
613-9040
010-6241
014-2987
013-4435
014-1782
010-1785
4” Small Area Tool
6” Stair Tool
3
3
Spraying Crevice Tool
TurboBrush™
1
2
4
5
Bare Floor Tool
PreTreat Wand
Tough Stain Brush
Baffle
SUCTION
BRUSH
6
4
7
5
8
9
Red Float
10
11
12
13
14
15
Tank Assembly
Tank Seal
6
Tank Lid Assembly
Tank Handle
Tank Drain Cap
SmartMix® Bottle
(Includes Cap)
7
16
17
18
19
20
21
010-1795
010-1651
010-6214
010-7635
010-3510
014-9860
SmartMix® Cap Assembly
8
Flow Indicator Cap
13
9
Flow Indicator O-Ring
Flow Indicator Rotor
Flow Indicator Filter
Floor Nozzle Window
and Gasket
22
23
24
010-4052
010-0620
010-0621
Window Gasket
Belt – Pump
Belt – Brush
12
15
22
14
10
16
11
NOTE: To order replacement parts, or to
order parts not originally included in your
™
POWERSTEAMER® PROHEAT PLUS model, call
17
21
BISSELL Customer Service
18
19
20
1-800-263-2535
Monday - Friday
8:00 A.M. - 4:30 P.M. (E.S.T.)
23
24
17
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About your warranty
One Year Warranty
BISSELL Ltd., or an Authorized BISSELL Service Centre will repair or
replace, free of charge, any part which is defective or malfunctioning
within 1 year of the purchase date, provided that it is used for personal
and not commercial or rental service.
PLEASE CALL, TOLL FREE, 1-800-263-2535 to obtain an
Authorized BISSELL Service Centre in your area.
WARNING:
Use only
BISSELL cleaning Formulas
in your POWERSTEAMER®
P. ROHEAT™ PLUS. Use of
cleaning formulas which
contain lemon or pine oil
may damage this appliance
and void warranty. Chemical
spot cleaners or solvent-
based soil removers should
not be used. These products
may react with the plastic
materials used in your
Terms:
1. Return the unit and/or part with proof of purchase date, to your dealer,
your nearest BISSELL Authorized Service Centre, or return by mail to.
BISSELL Ltd.,
6934 Kinsmen Court,
Niagara Falls, Ontario, L2E 6S5
2. Any defective or malfunctioning part will be repaired or replaced and
returned postage paid.
3. This warranty does not cover belts, filters or light bulbs.
For your protection, you should always insure the unit and/or part
when shipping or mailing. BISSELL will reimburse you for the parcel
post, CanPar or UPS charge. Any charges for packaging or insurance
are your responsibility.
POWERSTEAMER® PROHEAT™
PLUS causing cracking
or pitting.
Tip: Attach your sales receipt to this User’s Guide for future reference.
BISSELL Customer Service
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8 A.M. — 4:30 P.M. (E.S.T.)
Or write:
BISSELL Ltd.
Attn: Customer Service
Box 1003,
Niagara Falls, Ont., L2E 6W2
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
©1998 BISSELL Inc.
NOTE: Please keep your original sales receipt. It is your warranty.
It is suggested you staple your original receipt to the
front of this guide.
BISSELL Ltd.,
Niagara Falls, Ont., L2E 6W2
All rights reserved. Printed in USA
Part Number 010-5855
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