Bissell Pet Care Product 33N7 User Manual

Pet Hair Eraser  
Cyclonic Bagless Canister  
U S E R ’ S G U I D E  
3 3 N 7 S E R I E S 2 2 0 - 2 4 0 V  
3
4
5
Safety Instructions  
Product View  
Assembly  
6-8  
Operations  
9-12  
Maintenance and Care  
13  
14  
15  
16  
Troubleshooting  
Consumer Services  
Replacement Parts  
Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance,  
basic precautions should be observed,  
including the following:  
Remove plug from electrical outlet before cleaning or  
maintaining the appliance.  
If the supply cord is damaged, it must be replaced  
by the manufacturer or its service agent in order to  
avoid a hazard.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, petrol, etc.).  
Do not use for any purpose other than described in  
this User’s Guide.  
REaD all INStRUctIoNS  
bEfoRE USING yoUR  
caNIStER VacUUM.  
Use only manufacturer’s recommended attachments.  
Do not use with any opening blocked; keep free of  
dust, lint, hair, and anything that may reduce air flow.  
Keep appliance on a level surface.  
Turn off all controls before unplugging.  
Be extra careful when cleaning stairs.  
This appliance is provided with double  
insulation. Use only identical replacement parts.  
Do not use without the dirt cup or a dust bag and  
filters in place.  
Pay close attention when working  
around children.  
WaRNING:to reduce  
the risk of fire, electric shock,  
or injury:  
Use indoors only.  
For dry pick up only.  
Do not leave machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into  
water, return it to a service agent.  
Do not handle unit with wet hands.  
Do not pull or carry by cord, use cord as a handle,  
SaVEtHESE  
close door on cord, pull cord around sharp corners  
or edges, run appliance over cord, or expose cord to  
heated surfaces.  
INStRUctIoNS.  
Do not unplug by pulling on cord. Unplug by  
grasping plug.  
ThIs moDel Is FoR hoUseholD Use oNlY.  
Do not run appliance over cord.  
IMPoRtaNt  
Do not handle plug or appliance with wet hands.  
Do not expose hair, loose clothing, fingers or body  
parts to openings or moving parts.  
FoR oPeRATIoN oN A 220-240 VolT A.C. 50/60 hz  
PoWeR sUPPlY oNlY.  
Do not pick up hot or burning objects such as  
If your appliance is fitted with a nonrewireable Bs  
1363 plug it must not be used unless a 13 amp (AsTA  
approved to Bs 1362) fuse is fitted in the carrier  
contained in the plug. (spares may be obtained from  
your BIssell supplier). If for any reason the plug is cut  
off, it must be disposed of, as it is an electric shock  
hazard should it be inserted into a mains socket.  
cigarettes, matches, or hot ashes.  
Do not pick up flammable or combustible materials  
(lighter fluid, petrol, kerosene, etc.) or use in the  
presence of explosive liquids or vapour.  
Do not use appliance in an enclosed space filled with  
vapours given off by oil base paint, paint  
thinner, some moth proofing substances, flammable  
dust, or other explosive or toxic vapours.  
Not intended for use by persons (including  
children) with reduced sensory or mental capabilities,  
or lack of experience and knowledge, unless they  
have been given supervision or instruction concerning  
use of the appliance by a person responsible for  
their safety  
Young children should be supervised to ensure that they  
do not play with the appliance.  
3
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Handle  
Product view  
Air Flow Regulator  
Flex Hose  
Carry  
Handle  
Telescoping Extension Wand  
Swivel Hose  
Easy Empty  
Dirt Cup  
Clean Filter  
Indicator  
Power  
Button  
Automatic  
Cord Rewind  
Button  
Post-Motor HEPA  
Media Filter  
Variable Suction  
Power Control  
Brush Switch  
Pet Hair Eraser  
Floor Nozzle  
Pet Hair Lifter  
Dusting Brush  
Attachment  
Upholstery Tool  
Crevice Tool  
Accessory  
Storage Bag  
Pet Tool Adaptor  
caUtIoN:  
Do not plug in your  
vacuum until you  
are familiar with all  
instructions and  
Pet Contour ToolWide Pet TurboBrush™  
operating procedures.  
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Assembling your vacuum  
1. Connect swivel hose by squeezing both locking  
buttons and inserting it into the suction opening on  
the canister.Once the swivel hose is inserted in the  
suction opening,release the locking buttons.  
WaRNING:  
Plastic film can be dangerous.  
to avoid danger of suffocation,  
keep away from babies and  
children.  
2. Connect telescoping extension wand to the handle  
end of the flex hose.Twist slightly to tighten.  
3. Connect Pet Hair Eraser floor nozzle to the end of  
the telescoping extension wand.Twist slightly to  
tighten.  
2.  
1.  
4. Once assembled, you can store your  
vacuum in one of two positions:  
a. Storing in the in-use position:  
1.To store with the Pet Hair Eraser floor  
nozzle attached, insert the storage clip  
(located on the back of the floor nozzle)  
into the storage slot on the rear of the  
vacuum.  
3.  
2.To store without the Pet Hair Eraser floor  
nozzle attached, insert the storage clip  
(located on the bottom of the  
telescoping extension wand) into the  
storage slot on the rear of the vacuum.  
b. Storing in the upright position:  
Storing in the in-use position  
a2.  
a1.  
1.To store with the Pet Hair Eraser floor  
nozzle attached, stand the vacuum in the  
upright position and insert the storage  
clip (located on the back of the floor  
nozzle) into the storage slot on the  
bottom of the vacuum.  
2.To store without the Pet Hair Eraser floor  
nozzle attached, stand the vacuum in  
the upright position and insert the storage  
clip (located on the bottom of the  
telescoping extension wand) into the  
storage slot on the bottom of the vacuum.  
Storing in the upright position  
b1.  
b2.  
5
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Operations  
Power button  
turn the power on or off by pressing lightly  
downward on the power button ( ).  
Power cord  
the power cord is located at the rear of the  
vacuum. Gently pull out the power cord,  
watching for the yellow line. Stop pulling the  
power cord once the yellow line is visible.  
there is also a red line, which indicates the  
end of the usable cord. Do not pull the power  
cord out beyond the red line.  
Automatic  
Cord Rewind  
Button  
Automatic cord rewind  
your vacuum is equipped with an automatic  
cord rewind. When cleaning is finished, press  
the power button off ( ) and grasp the plug  
to disconnect from the electrical outlet. Hold  
the plug and press the automatic cord rewind  
button to rewind the cord automatically.  
caUtIoN:  
be careful to avoid  
injury as cord retracts  
very quickly.  
Power Button  
caUtIoN:  
before using your vacuum,  
make sure the dirt cup and  
all filters are in place. Do  
not operate your vacuum  
without the dirt cup or  
filters.  
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Operations  
Special tools  
Tip:  
your bISSEll Pet Hair Eraser cyclonic bagless  
canister is not only a powerful carpet and rug  
vacuum cleaner, it’s also a versatile bare floor  
vacuum cleaner and above floor vacuum cleaner  
when you select one of the special tools.  
Before cleaning under  
low furniture, check  
area first for objects  
that might harm the  
unit or block the hose.  
Pet tool adapter:  
The Pet Tool Adapter must be attached to the  
handle end of the flex hose to use the Pet  
Contour Tool and the Wide Pet TurboBrush.  
The narrow end of the adapter attaches to the  
handle end of the flex hose and the wide end  
of the adapter attaches to the pet tool of your  
choice.The adapter should fit snugly to the hose  
and pet tool without using excessive force.  
Tip:  
Hair, string and  
small objects can  
block the hose and  
tools. Check them  
occasionally for  
obstructions.  
Pet contour tool:  
Use to reach into corners and edges on  
stairs, as well as armrests and other curved  
surfaces. The tool can be flipped to use in any  
direction.  
Wide Pet turbobrush:  
Use rotating brush action for small, flat areas  
such as cushions and beds.  
Tip:  
Use the air flow  
regulator to reduce  
air flow as needed  
when using the  
tools to clean items  
such as draperies  
or curtains.  
Upholstery tool:  
Use the upholstery tool to clean curtains,  
draperies, cushions and fabrics.  
Dusting brush attachment:  
Attach the dusting brush attachment to the  
upholstery tool to dust furniture, blinds, books,  
lamps, shelves and baseboards.  
crevice tool:  
Use the crevice tool in tight, narrow spaces.  
Pet Hair Eraser Floor Nozzle  
NotIcE:  
Use to pick up pet hair from rugs and carpeted  
surfaces. Just vacuum like you normally would.  
the Pet Hair lifter will grab pet hair when you  
pull back and it will release the hair and suction  
it up when you push forward.  
these tools are designed to  
remove pet hair from upholstered  
or carpeted surfaces. they should  
not be used on pets.  
NotE: turn the vacuum off before you flip  
up or flip down the Pet Hair lifter.  
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Operations  
Brush Up  
1.  
2.  
Pet Hair Eraser Floor Nozzle continued  
1. To vacuum rugs and carpeted surfaces, flip  
down the Pet Hair Lifter until it clicks into  
place on the front of the Pet Hair Eraser  
Floor Nozzle. Then push the brush switch to  
Release Button  
the carpet position  
to pull the  
Brush Down  
brushes up into the Pet Hair Eraser Floor Nozzle.  
2. To vacuum bare floors, push the brush  
switch to the bare floor position  
to  
extend the brushes down from the Pet Hair  
Eraser Floor Nozzle. Then flip up the Pet Hair  
Lifter by pushing the yellow release button.  
This will flip the Pet Hair Lifter up and out of  
the way.  
Variable suction power control  
the variable suction power control is located  
on the back of the vacuum. turn the control  
toward the larger dots for maximum suction.  
turn the control toward the smaller dots to  
minimize suction for lightly soiled areas or  
delicate fabrics.  
Air flow regulator  
open the air flow regulator by sliding the  
regulator back towards the handle to an open  
position to reduce suction for delicate fabrics.  
close the air flow regulator by sliding the regulator  
down to the closed position for full suction.  
Clean filter indicator  
the clean filter indicator is located between the  
power button and the automatic cord rewind  
button. It will monitor your air flow and let you  
know when it is time to clean or replace your  
filters. If the indicator turns orange while you  
are vacuuming, your filters need to be cleaned  
or replaced. If the indicator remains orange,  
even after cleaning or replacing your filters,  
turn the vacuum off and check for a clog in the  
hose or tool.  
Clean Filter  
Indicator  
NotE: the indicator may turn orange when  
using the tools due to the restricted airflow.  
this does not necessarily mean that the  
filters need to be cleaned or replaced. If the  
indicator does not turn off once the tool is  
removed, check for a clog in the hose/tools  
or clean or replace your filters.  
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2.  
Maintenance and care  
Emptying the dirt cup  
1. Turn vacuum OFF ( ) unplug the vacuum  
from electrical outlet.  
4a.  
6.  
4b.  
2. Open the dirt cup compartment by lifting up  
the door latch on the front of the vacuum.  
3. Lift the dirt cup assembly out from the vacuum.  
4. Remove the top cover from the dirt cup  
assembly by unfastening the latch, raising the  
front edge and removing the top cover from  
the rear hinges. Set the top cover aside.  
5. Empty the dirt into a garbage container.  
6. To reattach the top cover on the dirt cup, align  
the slots on the top cover with the hinges on  
the dirt cup and rotate the front cover down  
to the closed position. Then fasten the latch.  
WaRNING:  
to reduce  
7. Place the dirt cup back into the vacuum.  
the risk of electric shock, turn  
power switch off and disconnect  
plug from electrical outlet before  
performing maintenance or trouble-  
shooting checks.  
8. Close dirt cup compartment door and press  
down gently until it locks into place.  
NotE: the compartment door will not close  
without the dirt cup in place.  
NotIcE:  
Cleaning the pre-motor filter  
the pre-motor filter protects the motor from  
dirt and dust particles.  
this product is intended for household use  
only and not for commercial or industrial  
use. Vacuuming of dust from products like  
plaster, concrete or ashes will damage the  
motor and void the warranty.  
1. Turn vacuum OFF ( ) unplug the vacuum  
from electrical outlet.  
Washable Pre-  
Motor Filter  
2. Open the dirt cup compartment by lifting up  
the door latch on the front of the vacuum.  
3.  
3. Remove the filter frame from the filter holder  
by grasping the lip of the frame and pulling up.  
4. Remove the filter from the filter frame and  
clean by hand washing in warm water. A mild  
detergent can be used if desired. Allow the  
filter to air dry completely before replacing.  
5. Place the filter back into the filter frame and  
replace back into the filter holder.  
NotE: the filter frame should be placed so  
the protective frame is visible.  
WaRNING:  
Do not operate cleaner with damp or  
wet filters or without all filters in place.  
6. Replace the dirt cup back into the dirt cup  
compartment.  
7. Close dirt cup compartment door and press  
Tip:  
down gently until it locks into place.  
For maximum cleaning performance, check the  
filters often and clean or replace if necessary.  
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Maintenance and care  
Replacing the post-motor HEPA media filter  
the post-motor HEPa media filter assists in  
the filtration process to return clean air to  
the room.  
2.  
1. Turn vacuum OFF ( ) unplug the vacuum  
from electrical outlet.  
2. Remove the filter door (located on the back  
of the vacuum) by pulling down on the filter  
door and pulling it toward you.  
3.  
3. Remove the post-motor HEPA media filter by  
grasping the tabs of the filter frame and  
pulling out toward you.  
4. Replace the post-motor HEPA media filter  
with a new filter.  
Post-Motor  
HEPA Media Filter  
NotE: the post-motor filter is a white,  
pleated HEPa media filter. this filter is Not  
washable and must be replaced when it  
becomes dirty.  
5. Replace the filter door by inserting the two  
tabs at the bottom of the filter door, pushing  
down on the bottom of the filter door and  
pushing it back into the vacuum. Be sure the  
top tabs are secured.  
Replacing the dirt cup HEPA media filter & cleaning the foam filter  
IMPoRtaNt: Make sure the dirt cup is  
empty before you replace or clean these  
filters.  
1.  
1. To remove the dirt cup HEPA filter, pull down  
on the front snap.  
2. Remove and replace as necessary.  
NotE: the dirt cup HEPa media filter is a  
white, pleated HEPa media filter. this filter  
is Not washable and must be replaced  
when it becomes dirty.  
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Maintenance and care  
Replacing the dirt cup HEPA media & cleaning the foam filter continued  
3. The dirt cup foam filter is located between  
3.  
the bottom of the dirt cup and the HEPA  
media filter. Once the HEPA media filter has  
been removed, the foam filter can then be  
removed and cleaned or replaced as needed.  
To clean the foam filter, wash with warm  
water and a mild detergent. Be sure to air  
dry completely before replacing this filter in  
the dirt cup.  
4. To re-install the filters in the dirt cup, turn  
dirt cup upside down and replace the foam  
filter. Then replace the HEPA media filter by  
inserting the tabs on the back of the filter  
into the slots on the bottom of the dirt cup  
and snap the filter back into place.  
4.  
Clearing clogs from the dirt cup  
1. To clear clogs from the dirt cup, remove the  
top cover and set aside.  
2. Empty the dirt into a garbage container.  
3. Reach down into the dirt cup cyclone  
chamber to clear any dirt or debris from the  
cyclone and empty into a garbage container.  
3.  
4. Remove the dirt cup, HEPA media filter and  
foam filters; set aside.  
5. Remove any dirt or debris from the cyclone  
chamber opening.  
6. If the holes in the cyclone appear to be  
clogged, place the cyclone chamber opening  
underneath running water and allow water  
to run through the holes in the cyclone to  
clear any clogs. Be sure to allow the entire  
dirt cup assembly to dry completely before  
replacing the dirt cup HEPA media filter and  
foam filters.  
5.  
Cyclone  
Chamber  
Opening  
11  
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Maintenance and care  
Maintaining the Wide Pet TurboBrush  
the Wide Pet turbobrush should be  
checked regularly for clogs or debris  
wrapping around the brush.  
1. Turn vacuum OFF ( ) unplug the vacuum  
from electrical outlet.  
2. If a clog is present or debris is visible,  
turn the collar on the neck of the Wide  
Pet TurboBrush counterclockwise to the  
unlocked position to remove the faceplate  
and clear any obstructions.  
3. To clean debris from the brush, remove the  
brush from the drive belt and clean debris.  
4. Reposition the drive belt on the brush. Place  
the ends of the brush in the slots on the  
sides. Reposition the faceplate and turn the  
collar clockwise to the locked position.  
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WaRNING:  
Troubleshooting  
to reduce the risk of electric shock,  
turn power off and disconnect  
plug from electrical outlet before  
performing maintenance or  
troubleshooting.  
Vacuum cleaner won’t run  
Possible causes  
Remedies  
1. Vacuum cleaner is not plugged in  
2. Power button is not pressed down  
1. Check electrical plug  
2. Press power button down  
Vacuum cleaner won’t pick up or low suction  
Possible causes  
Remedies  
1. Tools, flex hose and/or telescoping  
1. Remove each part and check for blockages  
extension wand are blocked  
2. Filters are dirty  
3. Dirt cup is full  
2. Check and clean or replace all filters  
3. Empty dirt cup  
4. Swivel hose not securely attached to suction opening 4. Make sure swivel hose is locked into  
suction opening  
5. Crack or hole in flex hose  
5. Check hose and replace if needed  
6. Air flow regulator or variable suction power  
6. Change to closed or maximum setting  
control is set to open or minimum setting  
7. Wide Pet TurboBrush is clogged or debris is  
7. Check Wide Pet TurboBrush, see page 12  
wraped around brush  
Visible dust escaping from vacuum  
Possible causes  
Remedies  
1. Dirt cup is full  
1. Empty dirt cup  
2. Filters missing or installed incorrectly  
3. Filters are dirty  
2. Check all filters for correct installation  
3. Check and clean or replace all filters  
4. Flex hose is blocked  
4. Remove hose and check for  
blockages  
5. Swivel hose not securely attached to suction opening  
6. Crack or hole in flex hose  
5. Make sure swivel hose is locked into  
suction opening  
6. Check hose and replace if needed  
other maintenance or service not included in the manual should be performed by an  
authorized service representative.  
thank you for selecting a bISSEll product.  
Please do not return this product to the store.  
13  
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BISSELL Consumer Services  
If your bISSEll product should require service:  
In the UK, Australia, New Zealand, the middle east or Africa, call BIssell Consumer services at the numbers below  
and we will give you the location of a BIssell Authorized service Center in your area. For all other countries, contact  
your local in country distributor for questions, service, or repair.  
If you have questions about your warranty or need replacement parts please contact the numbers below.  
for UK inquiries:  
for australian inquiries:  
monday - Thursday 9 am — 5 pm  
Friday 9 am — 4 pm  
monday - Friday 9 am — 5 pm  
bISSEll aUStRalIa Pty lIMItED  
42 Rocco Dr.  
bISSEll Homecare (overseas) Inc.  
The Boat Yard  
scoresby, Victoria 3179  
Australia  
105 straight Road  
Telephone: 1-800-811-183  
old Windsor  
Berkshire, sl4 2se  
United Kingdom  
Telephone: 0844-888-6644  
for Middle East & africa inquiries:  
sunday - Thursday 8 am — 5 pm  
for New Zealand inquiries:  
monday - Friday 9 am — 5 pm  
bISSEll Middle East & africa  
P.o. Box 61286  
Parex Industries ltd.  
5 Tolich Place  
Jebel Ali Free Zone  
Dubai  
henderson 0610  
Auckland  
United Arab emirates  
Telephone: 971-4-881-8597  
Fax: 971-4-881-8598  
New Zealand  
Telephone: 0800-247-735  
for all other inquiries:  
monday - Friday 8 am — 4 pm  
bISSEll Homecare, Inc.  
Po Box 1888  
Grand Rapids, mI 49501 UsA  
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383  
Or visit the BISSELL website - www.bissell.com  
When contacting BIssell, have model number of unit available.  
Please record your model Number: ___________________  
Please record your Purchase Date: ___________________  
Note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a  
warranty claim. See Warranty on page 16 for details.  
Please do not return this product to the store.  
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Replacement parts - BISSELL Pet Hair Eraser Cyclonic Bagless Canister  
Item  
1
Part No.  
203-7289  
Part Name  
Dirt Cup Assembly  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
203-7259  
203-7258  
203-7260  
203-7261  
203-7257  
203-7256  
203-7265  
203-7266  
203-7264  
203-7275  
203-7279  
203-1291  
203-1290  
203-7278  
Dirt Cup hePA media Filter  
Dirt Cup Foam Filter  
Pre-motor Filter  
Post-motor hePA media Filter  
Flexible hose with handle  
Telescoping extension Wand  
Upholstery Brush  
Dusting Brush Attachment  
Crevice Tool  
Pet hair eraser Floor Nozzle  
Pet Tool Adaptor  
Pet Contour Tool  
Wide Pet TurboBrush  
Accessory Bag  
1
5
2
3
4
6
7
8
9
10  
14  
11  
15  
12  
13  
15  
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Warranty - BISSELL Pet Hair Eraser™ Cyclonic bagless canister  
This warranty gives you specific legal rights, and you may also have other rights which may vary from country  
to country. If you need additional instruction regarding this warranty or have questions regarding what it may  
cover, please contact BIssell Consumer services by telephone, or regular post as described below, or  
contact your local in country distributor.  
limited two year Warranty  
subject to the *eXCePTIoNs AND eXClUsIoNs identified below, BIssell homecare, Inc., will replace (with  
new or remanufactured components), at BIssell’s option, free of charge from the date of purchase by the  
original purchaser, for two years any defective or malfunctioning part do to manufacturers defect.  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does  
not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction  
caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.  
for UK inquiries:  
for australian inquiries:  
monday - Thursday 9 am — 5 pm  
monday - Friday 9 am — 5 pm  
bISSEll aUStRalIa Pty lIMItED  
42 Rocco Dr.  
scoresby, Victoria 3179  
Australia  
Telephone: 1-800-811-183  
Friday  
9 am — 4 pm  
bISSEll Homecare (overseas) Inc.  
The Boat Yard  
105 straight Road  
old Windsor  
Berkshire, sl4 2se  
United Kingdom  
Telephone: 0844-888-6644  
for Middle East & africa inquiries:  
sunday - Thursday 8 am — 5 pm  
for New Zealand inquiries:  
monday - Friday 9 am — 5 pm  
bISSEll Middle East & africa  
P.o. Box 61286  
Jebel Ali Free Zone  
Dubai  
United Arab emirates  
Telephone: 971-4-881-8597  
Fax: 971-4-881-8598  
Parex Industries ltd.  
5 Tolich Place  
henderson 0610  
Auckland  
New Zealand  
Telephone: 0800-247-735  
for all other inquiries:  
monday - Friday 8 am — 4 pm  
bISSEll Homecare, Inc.  
Po Box 1888  
Grand Rapids, mI 49501 UsA  
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383  
bISSEll HoMEcaRE INc. IS Not lIablE foR INcIDENtal oR coNSEQUENtIal  
DaMaGES of aNy NatURE aSSocIatED WItH tHE USE of tHIS PRoDUct.  
bISSEll’S lIabIlIty WIll Not EXcEED tHE PURcHaSE PRIcE of tHE PRoDUct.  
*EXcEPtIoNS aND EXclUSIoNS fRoM tHE tERMS of tHE lIMItED WaRRaNty  
tHIS WaRRaNty IS EXclUSIVE aND IN lIEU of aNy otHER WaRRaNtIES  
EItHER oRal oR WRIttEN. aNy IMPlIED WaRRaNtIES WHIcH May aRISE  
by oPERatIoN of laW, INclUDING tHE IMPlIED WaRRaNtIES of  
MERcHaNtabIlIty aND fItNESS foR a PaRtIcUlaR PURPoSE, aRE lIMItED  
to tHE tWo yEaR DURatIoN fRoM tHE DatE of PURcHaSE aS  
DEScRIbED aboVE.  
©2009 BIssell homecare, Inc  
Grand Rapids, michigan  
All rights reserved. Printed in Korea  
Part Number 110-4154  
Rev 9/09  
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