Allied Telesis Network Card AT 2711FX LC User Manual

AT-2711 Series Adapters  
Fiber Fast Ethernet Adapters  
AT-2711FX/SC  
AT-2711FX/LC  
AT-2711FX/ST  
AT-2711FX/MT  
AT-2711LX/SC  
AT-2711LX/LC  
Installation and User’s Guide  
613-000525 Rev. B  
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Electrical Safety and Emissions  
Standards  
This product meets the following standards:  
.
U.S. Federal Communications Commission  
Declaration of Conformity  
Manufacturer Name: Allied Telesis, Inc.  
Declares that the product: Fiber Fast Ethernet Adapter  
Model Numbers: AT-2711FX/SC, AT-2711FX/LC, AT-2711FX/ST, AT-2711FX/MT, AT-2711LX/SC, AT-2711LX/LC  
This product complies with FCC Part 15B, Class B Limits:  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device  
must not cause harmful interference, and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Radiated Energy  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15  
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in  
accordance with instructions, may cause harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the  
following measures:  
-
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your  
authority to operate this equipment under Federal Communications Commission rules.  
Industry Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
European Union Restriction of the Use of Certain Hazardous Substances  
(RoHS) in Electrical and Electronic Equipment  
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous  
Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring  
supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.  
RFI Emissions  
Immunity  
FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE  
EN55024 Class B  
Electrical Safety  
EN60950-1 (TUV), UL 60950-1 (CULUS)  
Laser Safety  
EN60825  
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Translated Safety Statements  
Important: The indicates that a translation of the safety statement is available in a PDF  
document titled “Translated Safety Statements” posted on the Allied Telesis website at:  
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Contents  
Preface ..................................................................................................................................................................................9  
Chapter 1: Overview ..........................................................................................................................................................13  
Chapter 2: Installing the Hardware ..................................................................................................................................23  
Chapter 3: Installing the Driver Software for Windows Systems ..................................................................................35  
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Contents  
Chapter 4: Configuring the Ethernet Interface for Linux Systems ................................................................................61  
Chapter 5: Modifying Advanced Properties ....................................................................................................................67  
Chapter 6: Uninstalling the Driver Software ..................................................................................................................119  
Chapter 7: Troubleshooting ............................................................................................................................................123  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Appendix A: Specifications ............................................................................................................................................129  
Appendix B: Cleaning Fiber Optic Connectors ............................................................................................................131  
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Contents  
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Preface  
This manual is the installation and user’s guide for the AT-2711 Series  
Fiber Fast Ethernet Network Adapter cards. The adapter cards included in  
this series are:  
AT-2711FX/SC  
AT-2711FX/ST  
AT-2711FX/MT  
AT-2711FX/LC  
AT-2711LX/SC  
AT-2711LX/LC  
The Preface contains the following sections:  
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Preface  
Safety Symbols Used in this Document  
This document uses the following conventions:  
Note  
Notes provide additional information.  
Caution  
Cautions inform you that performing or omitting a specific action  
may result in equipment damage or loss of data.  
Warning  
Warnings inform you that performing or omitting a specific action  
may result in bodily injury.  
Warning  
Warnings inform you that an eye and skin hazard exists due to the  
presence of a Class 1 laser device.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Contacting Allied Telesis  
If you need assistance with this product, you may contact Allied Telesis  
technical support by going to the Support & Services section of the Allied  
Telesis web site at www.alliedtelesis.com/support. You can find links for  
the following services on this page:  
24/7 Online Support - Enter our interactive support  
center to search for answers to your questions in our  
knowledge database, check support tickets, learn  
about Return Merchandise Authorization (RMA), and  
contact Allied Telesis technical experts.  
USA and EMEA phone support - Select the phone  
number that best fits your location and customer type.  
Hardware warranty information - Learn about Allied  
Telesis warranties and register your product online.  
Replacement Services - Submit an RMA request via  
our interactive support center.  
Documentation - View the most recent installation  
guides, user guides, software release notes, white  
papers and data sheets for your product.  
Software Updates - Download the latest software  
releases for your product.  
For sales or corporate contact information, go to  
www.alliedtelesis.com/purchase and select your region.  
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Preface  
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Chapter 1  
Overview  
This chapter provides an introduction to the Allied Telesis AT-2711 Series  
Fiber Fast Ethernet Network Adapter cards and contains the following  
sections:  
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Overview  
Description  
The AT-2711 series adapters are Fiber Fast Ethernet PCI Express (PCIe)  
cards developed based on Broadcom’s BCM57762 chipset. The adapter  
connects a PCIe compliant server or workstation to a Fast Ethernet  
network using fiber optic cabling and operates at 100 Mbps full-duplex and  
half-duplex mode.  
The AT-2711 series includes the following models:  
AT-2711FX/SC  
AT-2711FX/LC  
AT-2711FX/ST  
AT-2711FX/MT  
AT-2711LX/SC  
AT-2711LX/LC  
The AT-2711FX/SC adapter card is shown in Figure 1.  
Figure 1. AT-2711FX/SC Adapter  
The AT-2711 series adapter cards come with a 100BASE-FX or  
100BASE-LX port with an SC, LC, ST, or MT adapter. The LED and  
software drivers are identical for all adapter models.  
SC Fiber Optic The AT-2711FX/SC and AT-2711LX/SC adapter cards are equipped with  
a 100BASE-FX or 100BASE-LX port with the SC adapter for attaching to  
the SC fiber optic connector.  
Adapter  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
The SC adapter is shown in Figure 2.  
Figure 2. SC Fiber Optic Adapter  
To connect the SC adapter to a network cable, you must have a fiber optic  
network cable with the SC connector.  
LC Fiber Optic The AT-2711FX/LC and AT-2711LX/LC adapter cards are equipped with a  
100BASE-FX or 100BASE-LX port with the LC adapter for attaching to the  
LC fiber optic connector.  
Adapter  
The LC fiber optic adapter is shown in Figure 3.  
Figure 3. LC Fiber Optic Connector  
To connect the LC adapter to a network cable, you must have a fiber optic  
network cable with the LC connector.  
ST Fiber Optic The AT-2711FX/ST adapter card is equipped with a 100BASE-FX port  
with the ST adapter for attaching to the ST fiber optic connector.  
Adapter  
To connect the ST adapter to a network cable, you must have a fiber optic  
network cable with the ST connector.  
MT Fiber Optic The AT-2711FX/MT adapter card is equipped with a 100BASE-FX port  
with the MT adapter for attaching to the MT fiber optic connector.  
Adapter  
To connect the MT adapter to a network cable, you must have a fiber optic  
network cable with the MT connector.  
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Overview  
LED The adapter card has one LED per model. Table 1 describes the link  
states that the LED indicates.  
Table 1. Fiber LED Status  
State  
Description  
On  
Off  
Valid link.  
No link.  
Flashing  
The port is receiving or transmitting network packets  
at 100 Mbps.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Features  
The following list shows the features of the AT-2711 series adapter cards:  
One 100BASE-FX or -LX port with SC, LC, ST or MT fiber adapter  
PCI-Express x1 v1.1 interface  
Full/Half duplex MAC  
IPv4 and IPv6 Large Send Offload and Checksum Offload (LSO/  
TCO)  
Receive Side Scaling (RSS) for multi-core client processors  
Wake on LAN (WOL)  
Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB  
(802.3z, Clause 30)  
Flow Control (IEEE 802.3x)  
VLAN Tag support ((802.1Q)  
Ethernet Priority (802.1P)  
Pre-boot Execution Environment (PXE) v2.1  
Audio/Video Bridging (AVB)  
Jumbo Packet  
40KB Receive Buffer  
22KB Transmit Buffer  
Link/Activity LED  
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Overview  
Supported Operating Systems  
The following list shows the supported operating systems for the AT-2711  
series adapter cards:  
Windows Server 2012  
Windows 8  
Windows Server 2008 R2  
Windows 7  
Windows Server 2008  
Windows Vista  
Windows Server 2003  
Windows XP  
Linux  
Windows Driver To install driver software for Windows-based operation systems, see  
Linux Driver To install driver software for Linux operation systems, see Chapter 4,  
Broadcom also provides the documentation, the Broadcom NetXtreme®  
57XX User Guide. To view this document, see “Broadcom Document” on  
NDIS2 Driver The AT-2711 series adapter cards can be operated on MS-DOS based  
systems. To install the NDIS2 driver software, see the Broadcom  
NetXtreme® 57XX User Guide. To view the document, see “Broadcom  
Software for MS-  
DOS Platforms  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Program Utilities  
You can run the following programs on the AT-2711 series adapter cards:  
DOS Diagnostics  
Broadcom Advanced Control Suite  
Note  
Broadcom provides documentation for these programs. To access  
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Overview  
Accessing Documents  
Documents for AT-2711 series adapter cards are available at Allied  
Telesis websites. Broadcom also provides a document for the network  
adapters based on their 57XX chipset.  
Allied Telesis To access these documents, do the following:  
Documents  
1. Open a web browser, such as Internet Explorer or FireFox, on your  
system and enter the following:  
The Allied Telesis home page is displayed.  
2. Enter “2711” in the search box and press the enter key.  
3. Select the product model of your AT-2711 series adapter card.  
The AT-2711 series adapter page is displayed.  
4. Click one of the listed documents.  
The content of the document is displayed.  
Broadcom To access the Broadcom NetXtreme® 57XX User Guide, with a web  
browser, such as Internet Explorer or FireFox, click the following link:  
Document  
http://www.broadcom.com/docs/support/ethernet_nic/Broadcom_NetLink-  
NetXtreme_DTM_15.4.pdf  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Contents of Your Shipment  
The following items are Included with your adapter card:  
Antistatic bag  
The antistatic bag protects the adapter card when stored or shipped.  
Keep the adapter card in its packaging until ready for installation.  
Standard-profile bracket  
The standard-profile bracket is longer than the low-profile bracket. The  
AT-2711 series adapter cards are shipped with a low-profile bracket  
attached.  
Note  
The AT-2711 series adapter card is not shipped with a software  
driver CD. You must download the driver software from the Allied  
Inform your network equipment supplier of any missing or damaged items.  
If you need to return the module, you must pack it in the original (or  
equivalent) packing material or the warranty will be voided. See  
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Overview  
Warranty Registration  
Allied Telesis hardware products are covered under limited warranties.  
All Allied Telesis warranties are subject to and provided only on the terms  
and conditions set out in the Allied Telesis Limited Warranties listed on the  
Allied Telesis website at http://alliedtelesis.com/support/warranty.  
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Chapter 2  
Installing the Hardware  
This chapter contains the following sections:  
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Installing the Hardware  
System Requirements  
Before installing the AT-2711 Series Fiber Fast Ethernet Network Adapter  
cards, make sure your system meets the requirements listed below:  
PC with one of the following operating systems installed:  
Windows XP  
Windows Server 2003  
Windows Vista  
Windows Server 2008  
Windows 7  
Windows Server 2008 R2  
Windows 8  
Windows Server 2012  
Linux  
One open PCIe-Ex1 (Express) slot  
128 MB RAM (minimum)  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Reviewing Safety Precautions  
Review the following safety precautions before you begin to install a  
module.  
Note  
support/software/.  
Warning  
Do not stare into the laser beam. L2  
Warning  
This is a “Class 1 LED product”. L3  
Warning  
Do not look directly at the fiber optic cable ends or inspect the cable  
ends with an optical lens. L6  
Warning  
Do not work on this equipment or cables during periods of lightning  
activity. E2  
Warning  
Operating Temperature: This product is designed for a maximum  
ambient temperature of 40 degrees C. E7  
Note  
All Countries: Install this product in accordance with local and  
National Electric Codes. E8  
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Installing the Hardware  
Warning  
The module is being installed in a system that operates with  
voltages that can be lethal. Before you remove the cover of your  
system, you must observe the following precautions to protect  
yourself and to prevent damage to the system components.  
– Remove any metallic objects or jewelry from your hands and  
wrists.  
– Make sure to use only insulated or nonconducting tools.  
– Verify that the system is powered OFF and unplugged before  
accessing internal components.  
– Installation or removal of modules must be performed in a static-  
free environment. The use of a properly grounded wrist strap or  
other personal antistatic devices and an antistatic mat is strongly  
recommended. E39  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Pre-Installation Checklist  
Before installing the AT-2711 series adapter card, check the following list:  
1. Check that your computer has an appropriate open PCIe slot.  
2. Verify that your system is using the latest BIOS.  
3. When you download the driver software from the Allied Telesis  
website, record the path to where the driver file resides on your  
system.  
4. If your system is active, shut it down.  
5. When system shutdown is complete, power OFF and unplug your  
system.  
6. Holding the adapter card by the edges, remove it from its shipping  
package and place it on an antistatic surface.  
7. Check the adapter for visible signs of damage, particularly on the  
card’s edge connector.  
Caution  
Never attempt to install any damaged adapter card. If the adapter  
card is damaged, report it to Allied Telesis. See “Contacting Allied  
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Installing the Hardware  
Replacing the Bracket  
The AT-2711 series adapter card is shipped with the low-profile bracket  
attached to the adapter. Depending on your system, you may need to  
replace the bracket attached to your adapter card.  
The following procedure describes how to remove the low-profile bracket  
from the adapter card and replace it with the standard bracket. You can  
also use this procedure to remove the standard bracket and replace it with  
the low-profile bracket.  
To replace the low-profile bracket with the standard bracket, perform the  
following procedure:  
1. Remove the screws that attach the bracket to the adapter card. See  
Figure 4. Removing the Low-Profile Bracket  
2. Align the tabs of the standard bracket with the holes on the adapter  
card and fasten the screws onto the adapter card. See Figure 5 on  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 5. Fastening Screws onto Standard Bracket  
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Installing the Hardware  
Installing a Network Adapter Card  
The following instructions apply to installing an AT-2711 series adapter  
card in most systems. Refer to the manuals that were supplied with your  
system for details about performing these tasks on your particular system.  
To install the network adapter card, perform the following procedure:  
Before installing the adapter card, ensure the system power is OFF  
and unplugged from the power outlet, and that proper electrical  
grounding procedures have been followed.  
Warning  
High voltage inside the system presents a safety hazard. Make sure  
the power is off before removing the cover.  
2. Remove the system cover and select any empty PCIe slot. See  
If you do not know how to identify a PCIe slot, refer to your system  
documentation.  
Figure 6. Removing the PC Cover  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
3. Select an empty, non-shared PCIe slot and remove the faceplate.  
Keep the faceplate in a safe place. You may need it for future use. See  
Figure 7. Removing the Faceplate From PCI Slot  
Note  
If you cannot locate or know how to find an PCIe slot, refer to the  
documentation that came with your system.  
4. Remove the network adapter card from the shipping package and  
store the packaging material in a safe location.  
Caution  
Wear a grounding device and observe electrostatic discharge  
precautions when installing the network adapter card in a system.  
Failure to observe this caution could result in damage to the card.  
5. Applying even pressure at both corners of the card, push the adapter  
card until it is firmly seated in the PCIe slot.  
Make sure the card is securely seated. See Figure 8 on page 32.  
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Installing the Hardware  
Figure 8. Inserting the Network Adapter Card  
Caution  
Do not use excessive force when seating the card, as this may  
damage the system or the adapter card. If the card resists seating,  
remove it from the system, realign it, and try again.  
6. Secure the network adapter card to the chassis with a Phillips-head  
screw (not provided) as shown in Figure 9.  
Figure 9. Securing the Adapter Card  
7. Replace the system’s cover and secure it with the screws removed in  
8. Disconnect any personal antistatic devices.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
9. Power the system on.  
Note  
If you installed the adapter card in a Microsoft Windows 2003 or  
Windows XP system before installing the driver software, the Found  
New Hardware Wizard launches automatically. For more  
When the system returns to proper operation, the adapter hardware is fully  
installed. Next, connect the network cables. See “Connecting the Network  
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Installing the Hardware  
Connecting the Network Cables  
The AT-2711 series network adapter card is equipped with one of four  
types of fiber optic adapters: SC, LC, ST, and MT.  
To connect a network cable to the adapter, perform the following  
procedure:  
1. Prepare a fiber optic cable with an appropriate connector to your  
adapter.  
Warning  
The fiber optic ports contain a Class 1 laser device. When the ports  
are disconnected, always cover them with the provided plug.  
Exposed ports may cause skin or eye damage.  
2. Remove a rubber plug from the adapter.  
3. Connect one end of the cable to the adapter.  
4. Connect the other end of the cable to the appropriate Ethernet network  
port or fiber optic port.  
Note  
After the cable is properly connected at both ends, the adapter card  
LED should be functional. See Table 1 on page 16 for a description  
of LED operation.  
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Chapter 3  
Installing the Driver Software for  
Windows Systems  
This chapter describes how to install driver software for the AT-2711 series  
adapter card onto your operating system. It contains the following topics:  
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Installing the Driver Software for Windows Systems  
Overview  
When you install the AT-2711 series adapter card on your computer, your  
next step is to install driver software onto your Windows operating system.  
You can install driver software using Device Manager or using the silent  
installation method.  
When you install deriver software using Device Manager, the dialog boxes  
guide you through the installation process. On the other hand, using the  
silent installation method, you can install software without constant  
interactions by suppressing dialog boxes.  
Guidelines Here are the guidelines for installing and updating the driver software on  
your operating system:  
To install or update the driver software, you must have  
administrative privileges.  
When you install the AT-2711 series adapter card on your  
computer and start the system, the Windows system detects a new  
adapter and may install a default driver. You must update the  
driver software for the AT-2711 series adapter card. See “Installing  
When you install the AT-2711 series adapter card on your  
computer and start the system, the Windows system may install  
the native Broadcom driver if your computer has an onboard  
Broadcom network interface. You must update the driver for the  
AT-2711 series adapter card. See “Installing the Driver Using  
Installing the To install or update the driver software using Device Manager, follow the  
steps below:  
Driver Using  
Device Manager  
Or  
Installing the To install or update the driver software using the silent installation, follow  
the steps below:  
Driver Using the  
Silent Installation  
Method  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Downloading the Driver Software  
The AT-2711 series adapter card is not shipped with a software driver CD.  
You must download driver software from the Allied Telesis website.  
To download driver software, do the following:  
1. Open a web browser, such as Internet Explorer or FireFox, on your  
system and enter the following:  
2. The Allied Telesis Software Download page is displayed.  
3. Enter “2711” in the search box and press the enter key.  
Figure 10 shows an example of the search result.  
.
Figure 10. Software Downloads Search Result Example  
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Installing the Driver Software for Windows Systems  
4. Select the driver for your adapter model and operating system.  
5. Save the zip folder onto your system.  
6. Right-click the zip folder and select Extract All.  
A window as shown in Figure 11 pops up and prompts you to specify  
the location of a folder that you want to place unzipped files in.  
.
Figure 11. Specifying the Folder for Unzipped Files  
7. Specify the location of the folder and click Extract.  
8. Record the location of the folder.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Accessing the Device Manager  
When you install or update the driver software for AT-2711 series adapter  
card, you must first access Device Manager.  
The procedures for accessing Device Manager are slightly different among  
Windows operating systems. To access Device Manager on your  
operating system, follow one of the procedures below:  
Accessing Device To access Device Manager on Windows Server 2012 or Windows 8, do  
the following:  
Manager on  
Windows Server  
2012 or Windows  
8
1. Move the cursor to the lower left corner of the desktop.  
The Start tile appears as shown in Figure 12.  
Figure 12. Start Tile on Windows Server 2012 and Windows 8  
2. Right-click the Start tile.  
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Installing the Driver Software for Windows Systems  
The drop-up menu appears as shown in Figure 13.  
Figure 13. Drop-up Menu on Windows Server 2012 and Windows 8  
3. Select Device Manager from the menu.  
The Device Manager window appears as shown in Figure 14.  
Figure 14. Device Manager on Windows Server 2012 and Windows 8  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Accessing Device To access Device Manager on Windows Server 2008, Windows Vista, or  
Windows 7, do the following:  
Manager on  
Windows Server  
2008, Windows  
Vista, or  
1. Right-click the Computer icon on the desktop and select Properties.  
The System window is opened as shown in Figure 15.  
Windows 7  
Figure 15. System Window on Server 2008, Vista, and 7  
2. Click Device Manager on the left side bar.  
The Device Manager window opens. Your AT-2711 series adapter card  
is detected as Ethernet Controller as shown in Figure 16 on page 42.  
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Installing the Driver Software for Windows Systems  
Figure 16. Device Manager Window on Server 2008, Vista, and 7  
Accessing Device To access Device Manager on Windows Server 2003 or Windows XP, do  
the following:  
Manager on  
Windows Server  
2003 or Windows  
XP  
1. Right-click the My Computer icon on the desktop and select  
Properties.  
The System Properties window is opened as shown in Figure 17.  
Figure 17. System Properties Window on Windows Server 2003 and XP  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
2. Select the Hardware Tab.  
The Hardware page is shown in Figure 18.  
Figure 18. Hardware Page on Windows Server 2003 and XP  
3. Click Device Manager.  
The Device Manager window opens as shown in Figure 19.  
Figure 19. Device Manager Window on Windows Server 2003 and XP  
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Installing the Driver Software for Windows Systems  
Installing the Driver Software  
Once you physically install the AT-2711 series adapter card, the system  
detects the new hardware and creates an entry in Device Manager when  
the Windows operating system first boots up. Shortly after you log in, you  
need to install the driver software for your adapter card.  
Note  
To install the driver software, you must have administrative  
privileges.  
The procedures for installing the driver software are slightly different  
among Windows operating systems. To install the driver software on your  
system, follow one of the procedures below:  
Installing the To install the driver software on Windows Server 2012 or Windows 8:  
Driver Software  
1. Access Device Manager. see “Accessing Device Manager on  
on Windows  
Server 2012 or  
Windows 8  
2. In the Device Manager window, right-click Ethernet Controller.  
The shortcut menu appears as shown in Figure 20 on page 45.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 20. Ethernet Controller on Windows Server 2012 and Windows 8  
3. Select Update Driver Software.  
The Update Driver Software window pops up as shown in Figure 21.  
Figure 21. Update Driver Software Window on Windows Server 2012 and  
Windows 8  
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Installing the Driver Software for Windows Systems  
4. Select Browse my computer for driver software.  
The Update Driver Software window prompts you to enter the location  
of the driver folder as shown in Figure 22.  
Figure 22. Update Driver Software Window on Windows Server 2012 and  
Windows 8  
5. Specify the location of the driver software. See “Downloading the  
6. Click Next.  
when the driver software is successfully updated.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 23. Update Driver Software Window on Windows Server 2012 and  
Windows 8  
7. Click Close.  
Installing the To install the driver software on Windows Server 2008, Windows Vista or  
Windows 7, do the following:  
Driver Software  
on Windows  
Server 2008,  
1. Access Device Manager. see “Accessing Device Manager on  
Windows Vista,  
or Windows 7  
2. In the Device Manager window, right-click Ethernet Controller.  
The shortcut menu appears as shown in Figure 24 on page 48.  
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Installing the Driver Software for Windows Systems  
Figure 24. Ethernet Controller on Windows Server 2008, Vista, and 7  
3. Select Update Driver Software.  
The Update Driver Software window pops up as shown in Figure 25.  
Figure 25. Update Driver Software Window on Windows Server 2008,  
Vista, and 7  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
4. Select Browse my computer for driver software.  
The Update Driver Software window prompts you to enter the location  
of the driver folder as shown in Figure 26.  
Figure 26. Update Driver Software Window on Windows Server 2008,  
Vista, and 7  
5. Specify the location of the driver software. See “Downloading the  
6. Click Next.  
The confirmation message shown in Figure 27 on page 50 appears  
when the driver software is successfully updated.  
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Installing the Driver Software for Windows Systems  
Figure 27. Update Driver Software Window on Windows Server 2008,  
Vista, and 7  
7. Click Close.  
Installing the To install the driver software onto Windows Server 2003 and Windows XP,  
do the following:  
Driver Software  
on Windows  
Server 2003 or  
Windows XP  
1. Access Device Manager. See “Accessing Device Manager on  
2. In the Device Manager window, right-click Ethernet Controller.  
The shortcut menu appears as shown in Figure 28 on page 51.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 28. Ethernet Controller on Windows Server 2003 and XP  
3. Select Update Driver.  
The Hardware Update Wizard window pops up as shown in Figure 29.  
Figure 29. Hardware Update Wizard 1  
4. Select No, not this time.  
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Installing the Driver Software for Windows Systems  
5. Click Next.  
The Hardware Update Wizard prompts you to select one of two  
options as shown in Figure 30  
Figure 30. Hardware Update Wizard 2  
6. Select Install from a list or specific location (Advanced).  
7. Click Next.  
The Hardware Update Wizard prompts you to specify the location of  
your driver software as shown in Figure 31 on page 53.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 31. Hardware Update Wizard 3  
8. Specify the location of the driver software.  
9. Click Next.  
The confirmation message is displayed as shown in Figure 32.  
Figure 32. Hardware Update Wizard 4  
10. Click Finish.  
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Installing the Driver Software for Windows Systems  
Updating the Driver Software  
If your operating system detects the adapter card and installs a default  
driver, you need to update the driver software with the driver that you  
downloaded from the Allied Telesis website. To obtain the latest version of  
the AT-2711 series adapter driver, see “Downloading the Driver Software”  
To update the driver software, you use the same procedure for installing  
the driver software for the first time. The only difference between updating  
and installing the driver software is the name of your adapter that Device  
Manager detects and lists.  
Device Manager lists your adapter card as Allied Telesis AT-2711xXv2  
100Mb Fiber Ethernet once you installed the driver software. Before you  
installed the driver software, Device Manager lists your adapter as  
Ethernet Controller.  
The procedures for installing the driver software are slightly different  
among Windows operating systems. To install the driver software on your  
system, follow one of the procedures below:  
Updating the To update the driver software for your AT-2711 series adapter card,  
perform the following procedure:  
Driver on  
Windows Server  
2012 or Windows  
8
1. Access the Device Manager. See “Accessing Device Manager on  
The Device Manager window pops up as shown in Figure 33 on page  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 33. Device Manager on Windows Server 2012 and Windows 8  
2. In the Device Manager window, right-click Allied Telesis AT-  
2711xXV2 100Mb Fiber Ethernet.  
The shortcut menu appears.  
3. Select Update Driver Software.  
The Update Driver Software window pops up as shown in Figure 20 on  
4. Select Browse my computer for driver software.  
The Update Driver Software window prompts you to enter the location  
of the driver folder as shown in Figure 22 on page 46.  
5. Specify the location of the driver software.  
6. Click Next.  
The confirmation message appears when the driver software is  
successfully updated. See Figure 23 on page 47.  
7. Click Close.  
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Installing the Driver Software for Windows Systems  
Updating the To update the driver software for your AT-2711 series adapter card,  
perform the following procedure:  
Driver on  
Windows Server  
2008, Windows  
Vista, or  
1. Access the Device Manager. See “Accessing Device Manager on  
2. In the Device Manager window, right-click Allied Telesis AT-  
2711xXV2 100Mb Fiber Ethernet.  
Windows 7  
The shortcut menu appears as shown in Figure 34.  
Figure 34. Device Manager with an Expanded List on Windows Server  
2008, Vista, and 7  
3. Select Update Driver Software.  
The Update Driver Software window pops up as shown in Figure 25 on  
4. Select Browse my computer for driver software.  
The Update Driver Software window prompts you to enter the location  
of the driver folder as shown in Figure 26 on page 49.  
5. Specify the location of the driver software.  
6. Click Next.  
The confirmation message appears when the driver software is  
7. Click Close.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Updating the To install the driver software for the AT-2711 series adapter card onto the  
Windows Server 2003 and Windows XP, do the following:  
Driver on  
Windows Server  
2003 or Windows  
XP  
2. In the Device Manager window, right-click Allied Telesis AT-  
2711xXV2 100Mb Fiber Ethernet.  
The shortcut menu appears as shown in Figure 35.  
Figure 35. Network Adapters on Windows Server 2003 and XP  
3. Select Update Driver.  
The Hardware Update Wizard window pops up as shown in Figure 29  
4. Select No, not this time.  
5. Click Next.  
The Hardware Update Wizard prompts you to select one of two options  
6. Select Install from a list or specific location (Advanced).  
7. Click Next.  
The Hardware Update Wizard prompts you to specify the location of  
your driver software as shown in Figure 31 on page 53.  
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Installing the Driver Software for Windows Systems  
8. Specify the location of the driver software that you downloaded from  
Allied Telesis website.  
9. Click Next.  
The confirmation message is displayed as shown in Figure 32 on page  
10. Click Finish.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Performing the Silent Installation  
To simplify the driver installation process, you may perform a silent  
installation when installing driver software for the AT-2711 series adapter  
cards. The silent installation is a method of installing software in the silent  
mode without constant interactions by suppressing dialog boxes.  
Note  
You can apply the silent installation method only to Microsoft  
certified drivers. The drivers that Allied Telesis provides for the AT-  
2711 series adapter cards are all Microsoft certified.  
Use a command line utility called Driver package Installer (DPInst) for the  
silent installation. DPInst is included in the Windows Developer Kit (WDK)  
provided by Microsoft. You can obtain the latest DPInst by downloading  
and installing the latest WDK from the Microsoft website.  
Installing the To install the driver silently, perform the following instructions:  
Driver Silently  
1. Create a folder in your Windows system.  
2. Download driver software for the AT-2711 series adapter card.  
3. Place the driver files that you downloaded into the folder that you  
created in step 1.  
The folder should include the following driver files:  
– .sys  
– .inf  
– .cat  
4. Download the latest WDK to obtain the dpinstutility.  
Consult Microsoft websites to download WDK.  
5. Place the dpinst.exeand its supporting files in the same folder  
where you placed the driver files.  
You must place the 64-bit dpinstutility if your operating system is the  
64-bit version. Place the 32-bit for dpinstutility for the 32-bit version  
operating system.  
6. Open a command prompt window with administrator privileges.  
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Installing the Driver Software for Windows Systems  
7. Change the directory to the folder where the dpinstutility and the  
driver files reside.  
8. Install the driver in the silent mode by entering the following command:  
> dpinst /S  
Note  
Adding the /Sswitch to the dpinstcommand suppresses the  
display of wizard pages, user dialog boxes, and other user  
intervention requests.  
The driver is installed silently.  
Viewing You can display help information about the dpinstcommand-line  
options.  
Supported  
DPInst Options  
View all supported dpinstoptions by executing the following command:  
1. Open a command prompt window with administrator privileges.  
2. Change the directory to the folder where the dpinstutility and the  
driver files reside.  
> dpinst /?  
The command displays the help text.  
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Chapter 4  
Configuring the Ethernet Interface for  
Linux Systems  
This chapter provides procedures for configuring Ethernet interfaces for  
AT-2711 series adapters on Linux systems and contains the following  
sections:  
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Configuring the Ethernet Interface for Linux Systems  
Overview  
The AT-2711 series adapters use a Linux inbox driver to operate. A driver  
supplied with an operating system is called an inbox driver. Current Linux  
systems come with the inbox driver that the AT-2711 series adapters  
need.  
Since the driver software for the AT-2711 series adapters has already  
been in place, you do not need to install it; however, the speed and duplex  
mode are not automatically negotiated. You must disable Auto-negotiation  
and sets these properties for the AT-2711 adapter interfaces manually. In  
addition, you must set the same property values on the port interfaces of  
the connected switch.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Configuring an Ethernet Interface on Linux Systems  
This section provides how to set speed and duplex mode to the Ethernet  
interfaces of AT-2711 series fiber optic adapters. The following is the  
general instructions for Ubuntu and Red Hat Linux distributions. For other  
distributions of Linux, consult documentation for your systems.  
Configuring an To configure Ethernet interfaces of AT-2711 series adapters:  
Ethernet  
Interface on  
Ubuntu  
1. Verify that the ethtoolutility is installed on your system by entering  
the following command:  
ethtool  
If the ethtoolutility is not installed on your system, the system shows  
an error message. If the ethtoolutility is installed, skip step 2.  
2. If your system does not have the ethtoolutility installed, Install it by  
entering the following command:  
sudo apt-get install ethtool  
3. Obtain the name of the Ethernet interface for the AT-2711 series  
adapter, such as eth0and eth1, by entering the following command:  
ifconfig  
You have one Ethernet interface per AT-2711 series adapter card.  
Note  
To identify the Ethernet interface of the AT-2711 series adapter,  
match the MAC address of the ethNinterface that the ifconfig  
command displays with one on the label of the shipping package.  
4. Edit /etc/network/interfacesfile to disable Auto-negotiation  
and set the speed and duplex mode by inserting the following  
statements:  
auto ethx  
iface ethx inet dhcp  
pre-up/sbin/ethtool -s ethx speed 100 duplex full autoneg off  
Note  
Replace "ethx"with the name of the Ethernet interface that you  
obtained in step 3. "ethx"appears three times in the statement.  
5. Repeat step 4 for all of the Ethernet interfaces of AT-2711 series  
adapters on your system.  
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Configuring the Ethernet Interface for Linux Systems  
6. Save the /etc/network/interfacesfile.  
7. Reboot your Linux system.  
8. Verify that your AT-2711 series adapter is running 100 Mbps in the full-  
duplex mode by entering the following command:  
ethtool ethx  
The command output should display:  
Advertised Auto-Negotiation is No  
Speed is 100  
Duplex mode is Full  
9. Repeat step 8 for all of the Ethernet interfaces of AT-2711 series  
adapters on your system.  
Configuring an To configure Ethernet interfaces of AT-2711 series adapters:  
Ethernet  
Interface on Red  
1. Ensure that the ethtoolutility is installed on your system.  
Hat  
Note  
To verify that the ethtoolutility is installed or install the ethtool  
utility on your system, consult the documentation for your Red Hat  
distribution.  
2. Obtain the name of the Ethernet interface for the AT-2711 series  
adapter, such as eth0and eth1, by entering the following command:  
ifconfig  
You have one Ethernet interface per AT-2711 series adapter card.  
Note  
To identify the Ethernet interface of the AT-2711 series adapter,  
match the MAC address of the ethNinterface that the ifconfig  
command displays with one on the label of the shipping package.  
3. Create a new file with the name “ifcfg-ethx“ in  
/etc/sysconfig/network-scriptsdirectory.  
For example, if the name of the Ethernet interface that you obtained in  
step 2 is eth2, then create a new file with the name “ifcfg-eth2.“  
4. Edit the ifcfg-ethxfile to include the following information:  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
##############################  
DEVICE="ethx"  
NM_CONTROLLED="yes"  
ONBOOT=yes  
HWADDR=xx:xx:xx:xx:xx:xx  
TYPE=Ethernet  
BOOTPROTO=dhcp  
DEFROUTE=yes  
PEERDNS=yes  
PEERROUTES=yes  
IPV4_FAILURE_FATAL=yes  
IPV6INIT=no  
NAME="auto ethx"  
ETHTOOL_OPTS="autoneg off speed 100 duplex full"  
##############################  
Note  
Replace "ethx"with the name of the Ethernet interface that you  
obtained in step 2 and xx:xx:xx:xx:xx:xxwith the hardware  
address of your adapter. "ethx"appears twice in the file.  
5. Save the ifcfg-ethxfile.  
6. Repeat step 3 to 5 for all of the Ethernet interfaces of AT-2711 series  
adapters on your system.  
7. Reboot your Linux system.  
8. Verify that your AT-2711 series adapter is running 100 Mbps in the full-  
duplex mode by entering the following command:  
ethtool ethx  
The command output should display:  
Advertised Auto-Negotiation is No  
Speed is 100  
Duplex mode is Full  
9. Repeat step 8 for all of the Ethernet interfaces of AT-2711 series  
adapters on your system.  
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Configuring the Ethernet Interface for Linux Systems  
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Modifying Advanced Properties  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Overview  
The AT-2711 series adapter allows you to modify the advanced properties  
to meet your requirements. To access the advanced properties, you must  
access Device Manager, then go to each advanced property page.  
A set of advanced properties that you can control depends on your  
operating system and the driver software you install. See “Supported  
Advanced Properties” on page 70 for your operating system.  
Guidelines Here are the guidelines to modifying the advanced properties:  
To change the advanced property settings, you must have  
Administrator privileges.  
When you upgrade the driver software, the settings of the  
advanced properties may change. Verify the settings after  
upgrading the driver software.  
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Modifying Advanced Properties  
Supported Advanced Properties  
The supported advanced properties for your AT-2711 series adapter  
depend upon your operating system. For Windows Vista, Windows Server  
2008, Windows 7, and Windows Server 2008R2, two versions of driver  
software support different sets of advanced properties.  
Windows XP and The driver software available for Windows XP and Windows Server 2003  
is version 15.2.0.4. The supported advanced properties are shown in  
Server 2003  
Table 2. Advanced Properties for Windows XP and Server 2003  
Driver  
Advanced Properties  
Version  
15.2.0.4  
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Windows Vista The driver software available for Windows Vista and Windows Server  
2008 is versions 15.2.0.5 and 15.6.0.3. The sets of supported advanced  
properties for these driver versions are shown in Table 3.  
and Server 2008  
Table 3. Advanced Properties for Windows Vista and Server 2008  
Driver  
Advanced Properties  
Version  
15.2.0.5  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Windows 7 and The driver software available for Windows 7 and Windows Server 2008R2  
is versions 15.2.0.5 and 15.6.0.3. The sets of supported advanced  
properties for these driver versions are shown in Table 3.  
Server 2008R2  
Table 4. Advanced Properties for Windows 7 and Server 2008R2  
Driver  
Advanced Properties  
Version  
15.2.0.5  
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Modifying Advanced Properties  
Accessing Advanced Properties  
To modify advanced properties, first access Device Manager, open the  
properties of your AT-2711 series adapter card, and select a feature you  
want to change its setting.  
1. To access the Device Manager, follow one of these procedures:  
2. In the Device Manager window, double-click Allied Telesis AT-  
2711xXv2 100Mb Fiber Ethernet.  
The properties window pops up as shown in Figure 36.  
Figure 36. Properties Window  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
3. Click the Advanced tab.  
The Advanced Properties window opens as shown in Figure 37.  
Figure 37. Advanced Properties Window  
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Modifying Advanced Properties  
802.1p QOS  
The 802.1p QOS property allows you to enable or disable the Quality of  
Service (QoS) feature on the adapter. QoS is a network standard for  
managing traffic by assigning priority to packets.  
Note  
Enable the 802.1p QOS property only when the network supports  
QoS.  
To enable or disable the 802.1p QOS feature, do the following:  
1. Access the Advanced Properties.  
2. Select 802.1p QOS in the Property box.  
The 802.1p QOS page is displayed as shown in Figure 38.  
Figure 38. 802.1p QOS Page  
3. Select one of the following options:  
Disable — The 802.1p QOS feature is disabled. This is the default  
setting.  
Enable — The 802.1p QOS feature is enabled.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
802.3az EEE  
The 802.3az EEE (Energy Efficient Ethernet) is an IEEE standard to  
optimize the energy usage of copper interfaces over Ethernet.  
To view the 802.3az EEE setting, do the following:  
1. Access the Advanced Properties.  
2. Select 802.3az EEE in the Property box.  
The 802.3az EEE page is displayed as shown in Figure 39.  
Figure 39. 802.3az EEE Page  
The 802.3az EEE feature is disabled.  
3. Click OK.  
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Modifying Advanced Properties  
ARP Offload  
The ARP Offload feature enables the adapter not to wake up when  
responding an ARP request. ARP is used to verify whether a computer is  
still present on the network and resolute an IP address into a MAC  
address.  
To enable or disable the ARP Offload feature, do the following:  
1. Access the Advanced Properties.  
2. Select ARP Offload in the Property box.  
The ARP Offload page is displayed as shown in Figure 40.  
Figure 40. ARP Offload Page  
3. Select one of the following options:  
Disable — This feature is disabled.  
Enable — The adapter does not wake up when responding to an  
ARP request. This is the default setting.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
EEE Control Policies  
The EEE (Energy-Efficient Ethernet) Control Policies feature enables the  
adapter to manage power for the best performance.  
Note  
The options and default setting depend on your operating system  
and driver version that you installed.  
To change the setting of the EEE Control Policies feature, do the following:  
1. Access the Advanced Properties.  
2. Select EEE Control Policies in the Property box.  
The EEE Control Policies page is displayed as shown in Figure 41.  
Figure 41. EEE Control Policies Page  
3. Select one of the following options if available:  
Optimal Power and Performance — The adapter manages the  
best trade-off between energy efficiency and performance. This is  
the default setting.  
Maximum Performance — The adapter manages power for the  
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Modifying Advanced Properties  
best performance.  
Maximum Power Saving — The adapter manages power for the  
best energy saving.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Ethernet@WireSpeed  
The Ethernet@WireSpeed is a feature to connect two gigabit devices even  
when the devices are connected through an impaired copper cable.  
To view the Ethernet@WireSpeed setting, do the following:  
1. Access the Advanced Properties.  
2. Select Ethernet@WireSpeed in the Property box.  
The Ethernet@WireSpeed page is displayed as shown in Figure 42.  
Figure 42. Ethernet@WireSpeed Page  
The Ethernet@WireSpeed feature is disabled.  
3. Click OK.  
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Modifying Advanced Properties  
Flow Control  
The Flow Control feature allows you to control the flow between the AT-  
2711 series adapter and its link partner. You can enable or disable the  
adapter to process received PAUSE frames and transmit PAUSE frames.  
Note  
The options and default setting depend on your operating system  
and driver version that you installed.  
To enable or disable the Flow Control feature, do the following:  
1. Access the Advanced Properties.  
2. Select Flow Control in the Property box.  
The Flow Control page is displayed as shown in Figure 43.  
Figure 43. Flow Control Page  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
3. Select one of the following options:  
Auto — Receiving and transmitting PAUSE frames are optimized.  
Disabled — The adapter ignores PAUSE frames.  
Tx & Rx Enabled (Tx/Rx PAUSE) — The adapter processes  
PAUSE frames when receiving and transmits PAUSE frames.  
Rx Enabled (Rx PAUSE) — The adapter processes PAUSE  
frames when receiving, but does not transmit PAUSE frame.  
Tx Enabled (Tx PAUSE) — The adapter transmits PAUSE frames,  
but ignores PAUSE frames when receiving.  
4. Click OK.  
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Modifying Advanced Properties  
Interrupt Moderation  
The Interrupt Moderation feature allows you to limit the rate of interrupts to  
the CPU during packet transmission and packet reception. When this  
feature is enabled, interrupts are handled as a group so that the CPU  
utilization decreases; however, the latency may increase.  
To enable or disable the Interrupt Moderation feature, do the following:  
1. Access the Advanced Properties.  
2. Select Interrupt Moderation in the Property box.  
The Interrupt Moderation page is displayed as shown in Figure 44.  
Figure 44. Interrupt Moderation Page  
3. Select one of the following options:  
Disable — The Interrupt Moderation feature is disabled  
Enable — The Interrupt Moderation feature is enabled. This is the  
default setting.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Checksum Offload  
The Checksum Offload feature allows the adapter to verify the TCP/IP  
checksum to enhance receive and transmit performance and reduce CPU  
utilization.  
To enable or disable the Checksum Offload feature, do the following:  
1. Access the Advanced Properties.  
2. Select Checksum Offload in the Property box.  
The Checksum Offload page is displayed as shown in Figure 45.  
Figure 45. Checksum Offload Page  
3. Select one of the following options:  
None — The TCP/IP Checksum feature is disabled.  
Rx TCP/IP Checksum — The adapter verifies TCP/IP Checksum  
only for receiving packets.  
Tx TCP/IP Checksum — The adapter verifies TCP/IP Checksum  
only for transmitting packets.  
Tx/Rx TCP/IP Checksum — The adapter verifies Checksum for  
both receiving and transmitting packets. This is the default setting.  
4. Click OK.  
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Modifying Advanced Properties  
IPv4 Checksum Offload  
The IPv4 Checksum Offload feature allows the adapter to verify the IPv4  
checksum to enhance IPv4 receive and transmit performance and reduce  
CPU utilization.  
To enable or disable the IPv4 Checksum Offload feature, do the following:  
1. Access the Advanced Properties.  
2. Select IPv4 Checksum Offload in the Property box.  
The IPv4 Checksum Offload page is displayed as shown in Figure 46.  
Figure 46. IPv4 Checksum Offload Page  
3. Select one of the following options:  
Rx & Tx Enabled — The adapter verifies IPv4 Checksum for both  
receiving and transmitting packets. This is the default setting.  
Disable — The CPU verifies IPv4 checksum.  
Rx Enabled — The adapter verifies IPv4 Checksum only for  
receiving packets.  
Tx Enabled — The adapter verifies IPv4 Checksum only for  
transmitting packets.  
4. Click OK.  
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Jumbo Mtu  
The Jumbo Mtu (Maximum transmission unit) feature allows you to specify  
the size of the Ethernet frame that the adapter supports. The network  
performance usually improves when the larger frame size is specified:  
however, the network must be capable of supporting the oversized  
Ethernet frames.  
To change the Jumbo Mtu setting, do the following:  
1. Access the Advanced Properties.  
2. Select Jumbo Mtu in the Property box.  
The Jumbo Mtu page is displayed as shown in Figure 47.  
Figure 47. Jumbo Mtu Page  
3. Specify the size of the frame in the Value box.  
The range of the value is from 1,500 to 9,000. The default value is  
1,500.  
4. Click OK.  
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Modifying Advanced Properties  
Large Send Offload  
The Large Send Offload feature allows you to control the load of sending  
out large packets. When this feature is enabled, the AT-2711 series  
adapter segments large packets and reduces the CPU load.  
To enable or disable the Large Send Offload feature, do the following:  
1. Access the Advanced Properties.  
2. Select Large Send Offload in the Property box.  
The Large Send Offload page is displayed as shown in Figure 48.  
Figure 48. Large Send Offload Page  
3. Select one of the following options:  
Disable — This feature is disabled.  
Enable — The adapter segments large packets up to 64kb before  
sending them out. This is the default setting.  
4. Click OK.  
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Large Send Offload (IPv4)  
The Large Send Offload (IPv4) feature allows you to control the load of  
sending out large packets. When this feature is enabled, the AT-2711  
series adapter segments large packets and reduces the CPU load.  
The Large Send Offload (IPv4) feature supports large packets up to 64kb.  
The Large Send Offload v2 (IPv4), which supports large packets up to  
256kb, overrides the Large Send Offload (IPv4) feature if both features are  
enabled. For more information, see “Large Send Offload v2 (IPv4)” on  
To enable or disable the Large Send Offload (IPv4) feature, do the  
following:  
1. Access the Advanced Properties.  
2. Select Large Send Offload (IPv4) in the Property box.  
The Large Send Offload (IPv4) page is displayed as shown in  
Figure 49. Large Send Offload (IPv4) Page  
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Modifying Advanced Properties  
3. Select one of the following options:  
Disable — This feature is disabled.  
Enable — The adapter segments large packets up to 64kb for  
IPv4 traffic before sending them out. This is the default setting.  
4. Click OK.  
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Large Send Offload v2 (IPv4)  
The Large Send Offload v2 (IPv4) feature allows you to control the load of  
sending out large packets. When this feature is enabled, the AT-2711  
series adapter segments large packets for IPv4 traffic and reduces the  
CPU load.  
This feature, which supports large packets up to 256kb, overrides the  
Large Send Offload (IPv4) feature if both features are enabled.  
To enable or disable the Large Send Offload v2 (IPv4) feature, do the  
following:  
1. Access the Advanced Properties.  
2. Select Large Send Offload v2 (IPv4) in the Property box.  
The Large Send Offload v2 (IPv4) page is displayed as shown in  
Figure 50. Large Send Offload v2 (IPv4) Page  
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Modifying Advanced Properties  
3. Select one of the following options:  
Disable — The feature is disabled.  
Enable — The adapter segments large packets up to 256kb for  
IPv4 traffic before sending them out. This is the default setting.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Large Send Offload v2 (IPv6)  
The Large Send Offload v2 (IPv6) feature allows you to control the load of  
sending out large packets. When this feature is enabled, the AT-2711  
series adapter segments large packets for IPv6 traffic and reduces the  
CPU load.  
To enable or disable the Large Send Offload v2 (IPv6) feature, do the  
following:  
1. Access the Advanced Properties.  
2. Select Large Send Offload v2 (IPv6) in the Property box.  
The Large Send Offload v2 (IPv6) page is displayed as shown in  
Figure 51. Large Send Offload (IPv6) Page  
3. Select one of the following options:  
Disable — The adapter does not segment packets for IPv6 traffic.  
Enable — The adapter segments large packets up to 256kb for  
IPv6 traffic before sending them out. This is the default setting.  
4. Click OK.  
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Modifying Advanced Properties  
Locally Administered Address  
The Locally Administered Address allows you to replace the MAC address  
originally assigned to the adapter with a user-defined address. The user-  
defined address that you assign to the adapter is called a locally  
administered address.  
Caution  
A locally administered address overrides the original MAC address  
stored in the AT-2711 series adapter card. When you change the  
MAC address, ensure that a unique MAC address is assigned.  
Guidelines for Here are guidelines for assigning a locally administered address:  
Assigning a  
Locally  
Administered  
The address must be unique.  
The address consists of a 12-digit hexadecimal number, for  
example, “020C46005501.”  
Address  
The address must start with “02” in the most significant byte, for  
example, “020304050607.”  
Do not assign “0000 0000 0000” or “FFFF FFFF FFFF.”  
The range is from 0200 0000 0000 to 02FF FFFF FFFF.  
Assigning the To assign or change the Locally Administered Address, do the following:  
Locally  
Administered  
1. Access the Advanced Properties.  
Address  
2. Select Locally Administered Address in the Property box.  
The Locally Administered Address page is displayed as shown in  
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Figure 52. Locally Administered Address Page  
3. In the Value text box, enter a locally administered address for the  
AT-2711 series adapter card.  
By default, no locally administered address is assigned.  
4. Click OK.  
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Modifying Advanced Properties  
Network Address  
The Network Address property allows you to replace the MAC address  
originally assigned to the adapter with a user-defined address. The user-  
defined address that you assign to the adapter is called a locally  
administered address.  
Caution  
The network address overrides the original MAC address stored in  
the AT-2711 series adapter card. When you change the MAC  
address, ensure that a unique MAC address is assigned.  
To assign or change the Network Address, do the following:  
1. Access the Advanced Properties.  
2. Select Network Address in the Property box.  
The Network Address page is displayed as shown in Figure 53.  
Figure 53. Network Address Page  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
3. In the Value text box, enter a locally administered address for the  
AT-2711 series adapter card.  
By default, no locally administered address is assigned.  
4. Click OK.  
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Modifying Advanced Properties  
NS Offload  
The NS (Neighbor Solicitation) Offload feature enables the adapter not to  
wake up when responding to an NS request.  
To enable or disable the NS Offload feature, do the following:  
1. Access the Advanced Properties.  
2. Select NS Offload in the Property box.  
The NS Offload page is displayed as shown in Figure 54.  
Figure 54. NS Offload Page  
3. Select one of the following options:  
Disable — This feature is disabled.  
Enable — The adapter does not wake up when responding to an  
NS request. This is the default setting.  
4. Click OK.  
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Priority & VLAN  
The Priority & VLAN feature allows you to control sending and receiving  
tagged frames of QoS and VLAN.  
When the property is set to Priority & VLAN Enabled, the adapter sends  
and receives QoS and VLAN tagged frames; with Priority Enabled, the  
adapter sends and receives QoS tagged frames; with VLAN Enabled,  
the adapter sends and receives VLAN tagged frames. To assign a VLAN  
To enable or disable the Priority & VLAN feature, do the following:  
1. Access the Advanced Properties.  
2. Select Priority & VLAN in the Property box.  
The Priority & VLAN page is displayed as shown in Figure 55.  
Figure 55. Priority & VLAN Page  
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Modifying Advanced Properties  
3. Select one of the following options:  
Priority & VLAN Enabled — The adapter sends and receives  
QoS and VLAN tagged frames. This is the default setting.  
Priority & VLAN Disabled — The adapter does not send and  
ignores QoS and VLAN tagged frames.  
Priority Enabled — The adapter sends and receives QoS tagged  
frames.  
VLAN Enabled — The adapter sends and receives VLAN tagged  
frames.  
4. Click OK.  
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Receive Side Scaling  
The Receive Side Scaling (RSS) feature allows the adapter to efficiently  
distribute receive processing across multiple CPU’s and to prevent from  
overloading a single CPU. To make this feature effective, the computer  
must have multiple CPU’s in a multiprocessor system.  
To enable or disable the Receive Side Scaling feature, do the following:  
1. Access the Advanced Properties.  
2. Select Receive Side Scaling in the Property box.  
The Receive Side Scaling page is displayed as shown in Figure 56.  
Figure 56. Receive Side Scaling Page  
3. Select one of the following options:  
Enable — Receiving data is processed by multiple CPU’s. This is  
the default setting.  
Disable — Receiving data is processed by a single CPU.  
4. Click OK.  
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Modifying Advanced Properties  
Maximum Number of RSS Queues  
The Maximum Number of RSS Queues property allows you to specify the  
maximum number of RSS queues that the adapter assigns receiving data  
to.  
To Specify the Maximum Number of RSS Queues, do the following:  
1. Access the Advanced Properties.  
2. Select Maximum Number of RSS Queues in the Property box.  
The Maximum Number of RSS Queues page is displayed as shown in  
Figure 57. Maximum Number of RSS Queues Page  
3. Select one of the following options:  
RSS 1 Queue — The system allocates one RSS queue. This is the  
default setting.  
RSS 2 Queues — The system allocates two RSS queues.  
RSS 4 Queues — The system allocates four RSS queues.  
4. Click OK.  
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RSS Queues  
The RSS Queues feature allocates queue space between the adapter and  
processor, and allows you to specify the number of RSS queues that the  
adapter assigns receiving data to.  
To Specify the RSS Queues value, do the following:  
1. Access the Advanced Properties.  
2. Select RSS Queues in the Property box.  
The RSS Queues page is displayed as shown in Figure 58.  
Figure 58. RSS Queues Page  
3. Select one of the following options:  
RSS 1 Queue — The system allocates one RSS queue. This is the  
default setting.  
RSS 2 Queues — The system allocates two RSS queues.  
RSS 4 Queues — The system allocates four RSS queues.  
4. Click OK.  
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Modifying Advanced Properties  
Speed & Duplex  
The Speed & Duplex feature sets the link speed and duplex mode of the  
adapter.  
Note  
When you change the duplex mode of the adapter, change the  
duplex mode of the link partner, such as a switch. The mismatch  
duplex mode may degrade performance and cause CRC errors.  
To change the Speed & Duplex property, do the following:  
1. Access the Advanced Properties.  
2. Select Speed & Duplex in the Property box.  
The Speed & Duplex page is displayed as shown in Figure 59.  
Figure 59. Speed & Duplex Page  
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3. Select one of the following options:  
100 Mb Full (100 Mbps Full Duplex) — 100 Mbps speed in the  
half duplex mode. This is the default setting.  
100 Mb Half (100 Mbps Half Duplex) — 100 Mbps speed in the  
full duplex mode. This is the default setting.  
4. Click OK.  
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Modifying Advanced Properties  
TCP/UDP Checksum Offload (IPv4)  
The TCP/UDP Checksum Offload (IPv4) function enables the adapter to  
compute the checksum of transmitting IPv4 packets and verify the  
checksum of receiving IPv4 packets, taking load off from the CPU.  
To modify the TCP/UDP Checksum Offload (IPv4) setting, do the  
following:  
1. Access the Device Manager on your operating system.  
2. Select TCP/UDP Checksum Offload (IPv4) in the Property box.  
The TCP/UDP Checksum Offload (IPv4) page is displayed as shown  
Figure 60. TCP/UDP Checksum Offload (IPv4) Page  
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3. Select one of the following options:  
Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload  
(IPv4) function for both receiving and transmitting IPv4 packets.  
This is the default setting.  
Disabled — Disables the TCP/UDP Checksum Offload (IPv4)  
function for both receiving and transmitting.  
Rx Enabled — Enables the TCP/UDP Checksum Offload (IPv4)  
function only for receiving IPv4 packets.  
Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv4)  
function only for transmitting IPv4 packets.  
4. Click OK.  
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Modifying Advanced Properties  
TCP/UDP Checksum Offload (IPv6)  
The TCP/UDP Checksum Offload (IPv6) function enables the adapter to  
compute the checksum of transmitting IPv6 packets and verify the  
checksum of receiving IPv6 packets, taking load off from the CPU.  
To enable or disable the TCP/UDP Checksum Offload (IPv6) feature, do  
the following:  
1. Access the Device Manager on your operating system.  
2. Select TCP/UDP Checksum Offload (IPv6) in the Property box.  
The TCP/UDP Checksum Offload (IPv6) page is displayed as shown  
Figure 61. TCP/UDP Checksum Offload (IPv6) Page  
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3. Select one of the following options:  
Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload  
(IPv6) function for both receiving and transmitting IPv6 packets.  
This is the default setting.  
Disabled — Disables the TCP/UDP Checksum Offload (IPv6)  
function for both receiving and transmitting.  
Rx Enabled — Enables the TCP/UDP Checksum Offload (IPv6)  
function only for receiving IPv6 packets.  
Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv6)  
function only for transmitting IPv6 packets.  
4. Click OK.  
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Modifying Advanced Properties  
VLAN ID  
The VLAN ID property allows you to specify a VLAN ID on your network to  
the adapter. The adapter adds the value of the VLAN ID to a frame in the  
VLAN tag before transmitting the frame.  
To change the VLAN ID value, do the following:  
1. Access the Advanced Properties.  
2. Select VLAN ID in the Property box.  
The VLAN ID page is displayed as shown in Figure 62.  
Figure 62. VLAN ID Page  
3. Specify an VLAN ID in the Value box.  
The range of the value is from 0 to 4094. The default value is 0.  
4. Click OK.  
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Wake Up Capabilities  
The Wake Up Capabilities feature enables the network adapter to wake up  
from a low-power mode when the adapter receives a network wake-up  
data unit. Two types of wake-up data units can be accepted: Magic packet  
and Wake Up frame.  
To change the Wake Up Capabilities property, do the following:  
1. Access the Advanced Properties.  
2. Select Wake Up Capabilities in the Property box.  
The Wake Up Capabilities page is displayed as shown in Figure 63.  
Figure 63. Wake Up Capabilities Page  
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Modifying Advanced Properties  
3. Select one of the following options:  
Both — The adapter wakes up from a low-power mode when  
receiving a Magic packet or Wake Up frame. This is the default  
setting.  
Magic Packet — The adapter wakes up from a low-power mode  
when receiving a Magic packet.  
None — The adapter stays in a low-power mode.  
Wake Up Frame — The adapter wakes up from a low-power mode  
when receiving a Wake Up frame.  
4. Click OK.  
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Wake on Magic Packet  
The Wake on Magic Packet feature enables the network adapter to wake  
up from a low-power mode when the adapter receives a Magic packet.  
To enable or disable the Wake on Magic Packet feature, do the following:  
1. Access the Advanced Properties.  
2. Select Wake on Magic Packet in the Property box.  
The Wake on Magic Packet page is displayed as shown in Figure 63.  
Figure 64. Wake on Magic Packet Page  
3. Select one of the following options:  
Enable — The adapter wakes up from a low-power mode when  
receiving a Magic Packet. This is the default setting.  
Disable — The adapter stays in a low-power mode when receiving  
a Magic Packet.  
4. Click OK.  
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Modifying Advanced Properties  
Wake on Pattern Match  
The Wake on Pattern Match feature enables the network adapter to wake  
up from a low-power mode when the packet matches the wake patterns  
specified in the operating system.  
To enable of disable the Wake on Pattern Match feature, do the following:  
1. Access the Advanced Properties.  
2. Select Wake on Pattern Match in the Property box.  
The Wake on Pattern Match page is displayed as shown in Figure 63.  
Figure 65. Wake on Pattern Match Page  
3. Select one of the following options:  
Enable — The adapter wakes up from a low-power mode when  
receiving a packet that matches one of the patterns specified in the  
operating system.  
Disable — The adapter stays in a low-power mode.  
4. Click OK.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
WOL Speed  
The WOL Speed property indicates the speed of Wake-on-LAN setting on  
your adapter.  
To view this setting, do the following:  
1. Access the Advanced Properties.  
2. Select WOL Speed in the Property box.  
The WOL Speed page is displayed as shown in Figure 63.  
Figure 66. WOL Speed Page  
The WOL Speed is set to 100Mb and has no option.  
3. Click OK.  
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Modifying Advanced Properties  
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Chapter 6  
Uninstalling the Driver Software  
This chapter describes how to uninstall the driver software for the AT-2711  
series adapter.  
This chapter contains the following topics:  
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Uninstalling the Driver Software  
Overview  
When you no longer use the AT-2711 series adapter card for your  
computer, you may want to uninstall the driver software from your  
operating system.  
As you can install driver software for the AT-2711 series adapter card  
using Device Manager or the silent installation method, you can also  
uninstall driver software in two ways:  
Guidelines Here are the guidelines to uninstalling the driver software from your  
system:  
You must have Administrator privileges to remove the driver  
software.  
Before uninstalling the Allied Telesis device, capture all of the  
Advanced Property settings for later use. The properties are lost  
during the uninstall process.  
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Uninstalling the Driver Software Using Device Manager  
To uninstall the driver software from your operating system, do the  
following:  
1. Start your Windows operating system and log in.  
2. Access the Device Manager.  
3. In the Device Manager window, expand the Network Adapters folder.  
4. Right-click Allied Telesis AT-2711xXv2 xx 100Mb Fiber Ethernet.  
The shortcut menu appears. See Figure 34 on page 56.  
Figure 67. Confirm Device Uninstall Window  
5. Select Uninstall.  
The Confirm Device Uninstall window pops up.  
6. Check the check box if you want to remove the driver software for your  
adapter.  
7. Click OK to complete the uninstall.  
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Uninstalling the Driver Software  
Uninstalling the Driver Software Silently  
You can apply the silent installation method to uninstall the driver.  
Uninstall the driver without user-intervention, perform the following steps:  
1. Open a command prompt window with administrator privileges.  
2. Change the directory to the folder where the dpinstutility and the  
driver files reside.  
3. Uninstall the driver silently by executing the following command:  
> dpinst /U inf_file_name.inf /S  
Note  
Replace inf_file_name with the name of .inffile.  
The driver is uninstalled without user-intervention.  
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Chapter 7  
Troubleshooting  
This chapter describes troubleshooting procedures. It contains the  
following sections:  
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Troubleshooting  
Checking the Port LED on the Adapter  
The AT-2711 fiber adapter card has one port LED. You can use the status  
of the port LED for troubleshooting.  
Note  
Before the port LED can provide troubleshooting information, the  
driver software for your particular operating system must be installed  
and the adapter must be connected to the network. See Chapter 3,  
Table 6 describes the link states that the LED indicates.  
Table 6. Fiber Optic Port 100 LED Status  
State  
Description  
On  
Off  
The port is operating at 100 Mbps and has a valid link.  
No valid link is present.  
Flashing  
The port is receiving or transmitting network packets at  
100 Mbps.  
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Troubleshooting Checklist  
The following checklist provides recommended actions to take to resolve  
problems installing the AT-2711 series network adapter card or running it  
in your system.  
Warning  
Before opening the cabinet of your system for removing or inserting  
the adapter card, review all precautions outlined under “Reviewing  
Inspect all cables and connections. Verify that the cable  
connections between the adapter and the switch are attached  
properly. Make sure that the cable length and rating are compliant  
with the requirements listed in “Connecting the Network Cables” on  
Check the adapter installation by reviewing Chapter 2, “Installing  
Make sure that the adapter card is properly seated in a PCIe slot.  
Check for specific hardware problems, such as obvious damage to  
board components or the PCIe edge connector.  
Check the configuration settings and change them if they are in  
conflict with another device.  
Make sure that your system is using the latest BIOS.  
Try inserting the adapter card in another slot. If the new position  
works, the original slot in your system may be defective.  
Replace the failed adapter card with one that is known to work  
properly. If the second adapter card works in the slot where the first  
one failed, the original adapter card is probably defective.  
Install the adapter card in another functioning system and run the  
tests again. If the adapter card passed the tests in the new system,  
the original system may be defective.  
Remove all other adapter cards from the system and run the tests  
again. If the adapter card passes the tests, the other adapter cards  
may be causing contention.  
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Troubleshooting  
Testing Network Connectivity  
This section describes how to test network connectivity for Windows and  
Linux networks.  
Note  
Both the adapter and the switch must be set to the same speed and  
duplex mode. Set the adapter and switch to either 100Mb in the full  
duplex mode or 100Mb in the half duplex mode.  
Windows To test the network connectivity for the Windows driver software, perform  
the following procedure.  
Use the ping command to determine if network connectivity is working.  
1. Select Run from the Windows Control Panel  
The Run command window opens, as shown in Figure 68.  
Figure 68. Run Command Window  
2. Type cmdand click OK.  
3. Type ipconfig /all  
The command window opens, as shown in Figure 69 on page 127.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Figure 69. Command Window with ipconfig/all displayed  
4. Type ping IP_addressfrom the command line, then press Enter.  
The network connectivity information is displayed, as shown in  
Figure 70. Command Window with ping displayed  
Linux To verify that the Ethernet interface is up and running, run 'ifconfig' to  
check the status of the Ethernet interface. In addition, you can use the  
'netstat -i' command to check the statistics on the Ethernet interface.  
Consult the manual pages for more information about the 'ifconfig' and  
'netstat' commands.  
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Troubleshooting  
To ping an IP host on the network to verify connection has been  
established, perform the following procedure:  
1. From the command line, type ping IP_address.  
2. Press Enter.  
The command displays the packet send/receive status.  
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Appendix A  
Specifications  
Physical Specifications  
Dimensions:  
7.7 cm x 6.9 cm (3.0 in. x 2.7 in.)  
50 g (1.76 oz)  
Weight:  
Environmental Specifications  
Operating Temperature:  
0°C to 50°C (+32°F to +122°F) at full load  
-25°C to +70°C (-°13F to +158°F)  
5% to 90%, non-condensing  
Storage Temperature:  
Relative Humidity:  
Power Specifications  
Signaling Voltage:  
3.3V  
Power Consumption:  
2.0 Watts max  
Maximum Cabling Distances  
Up to 2000m (6,560 ft.) in the full-duplex mode  
Up to 412m (1,351 ft.) in the half-duplex mode  
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Appendix B  
Cleaning Fiber Optic Connectors  
This appendix provides how to clean fiber optic connectors and consists of  
the following sections:  
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Overview  
The fiber optic connector consists of a fiber optic plug and its adapter. The  
end of the fiber optic cable is held in the core of the ferrule in the plug as  
shown in Figure 71. Light signals are transmitted through the core of the  
fiber.  
177  
Ferrule  
Figure 71. Ferrule in an SC Connector Plug  
Even minor smudges or dirt on the end face of the fiber, completely  
invisible to the naked eye, can disrupt light transmission and lead to failure  
of the component or of the entire system. Figure 72 shows part of the end  
face of an unclean and clean ferrule.  
156  
Unclean  
Clean  
Figure 72. Unclean and Clean Ferrule  
Guidelines Here are general guidelines and warnings for fiber optic connectors:  
Always keep a dust cap on a fiber optic cable when it is not in use.  
Do not touch the end face of the ferrule in the connector.  
Warning  
Do not stare into the laser beam. 2  
Warning  
Do not look directly at the cable ends or inspect the cable ends with  
an optical lens. 31  
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Cleaning Using a Cartridge-Type Cleaner  
Fiber optic cartridge cleaners are available from many vendors and are  
typically called “cartridge cleaners,” as shown in Figure 73.  
D i r e c t i o n  
T W A i P p i n E g  
A
UHSOPEN  
USHOPEN  
Figure 73. Cartridge Cleaner  
Note  
Do not use compressed air or aerosol air to clean a fiber optic  
connector.  
To clean a fiber optic connector using a cartridge cleaner, perform the  
following procedure:  
1. With one hand, hold the cartridge cleaner and push the lever on the  
cleaning cartridge in the direction of the arrow to expose the cleaning  
surface, as shown in Figure 74.  
Figure 74. Rubbing the Ferrule Tip on the Cleaning Surface  
2. Place the ferrule tip on the exposed cleaning surface and rub the  
ferrule in a downward direction, as shown in Figure 74.  
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Note  
Rub the ferrule tip on the cleaning surface in one direction only.  
3. When you reach the end of the cleaning surface, pick up the ferrule tip,  
rotate and place it at the top and rub downwards at least 2 times.  
Caution  
Failing to pick up the ferrule tip when you reach the bottom of the  
cleaning surface can result in static electricity that can damage the  
fiber optic cable.  
4. If desired, repeat steps 2 and 3.  
5. If a fiber inspection scope is available, use the scope to inspect the  
ferrule end face to make sure that it is clean.  
6. Reconnect the cable to the port or protect the ferrule tip with a dust  
cap.  
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AT-2711 Series Fast Ethernet Adapter Installation Guide  
Cleaning Using a Swab  
Specially treated swabs (stick cleaners) are available for cleaning inside  
connector adapters or hard-to-reach ferrule tips. These swabs, often  
referred to as “lint free” or “alcohol free” swabs, are available from many  
vendors. See Figure 75. Stick cleaners are available in both 2.5 mm and  
1.25 mm sizes for use on SC and MU connectors respectively.  
Note  
NEVER use a household cotton swab and/or alcohol to clean a fiber  
optic connector. A cotton swab or alcohol may leave a residue on  
the ferrule tip.  
Figure 75. Lint-Free and Alcohol-Free Swabs  
Note  
Do not use compressed air or aerosol air to clean a fiber optic  
connector.  
To clean a recessed ferrule using a swab, perform the following  
procedure:  
1. Insert the swab into the adapter as shown in Figure 76 and rub the  
ferrule tip with the swab.  
157  
Figure 76. Cleaning a Recessed Ferrule  
2. If desired, repeat step 1.  
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3. If a fiber inspection scope is available, use the scope to inspect the  
connector to make sure that it is clean.  
4. Reconnect the cable to the port or protect the ferrule tip with a dust  
cap.  
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