2Wire Two Way Radio F 116 User Manual

F-116 / F-116P  
Field Engineering Manual  
U.S.A. version 1.1  
Muratec America, Inc.  
3301 East Plano Parkway, Ste. 100  
Plano, TX 75074  
(469) 429-3300 (tel)  
(469) 429-3465 (fax)  
www.muratec.com  
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C ontents  
chapter 1 Precautions  
1.1 Safety Warning …………………………………………………… 1-1  
1.2 Caution for safety ………………………………………………… 1-2  
1.2.1 Toxic material ………………………………………………… 1-2  
1.2.2 Electric Shock and Fire Safety Precautions ……………… 1-2  
1.2.3 Handling Precautions ……………………………………… 1-3  
1.2.4 Assembly / Disassembly Precautions ……………………… 1-3  
1.2.5 Disregarding this warning may cause bodily injury ……… 1-4  
1.3 ESD Precautions ………………………………………………… 1-5  
chapter 2 Product Overview  
2.1 Product Specifications …………………………………………… 2-1  
2.1.1 Product Overview …………………………………………… 2-1  
2.1.2 Specifications………………………………………………… 2-2  
2.1.3 Model Comparison Table…………………………………… 2-9  
2.2 System Overview ………………………………………………… 2-10  
2.2.1 Front View …………………………………………………… 2-10  
2.2.2 Rear View …………………………………………………… 2-11  
2.2.3 System Layout ……………………………………………… 2-12  
2.2.4 Engine H/W Specifications ………………………………… 2-19  
2.2.5 Engine F/W Contol Algorithm ……………………………… 2-27  
2.2.6 S/W Descriptions …………………………………………… 2-29  
chapter 3 Maintenance and Disassembly  
3.1 Precautions when replacing parts ……………………………… 3-1  
3.1.1 Precautions when assembling and disassembling ……… 3-1  
3.1.2 Preautions when handling PBA …………………………… 3-1  
3.1.3 Releasing Plastic Latches ………………………………… 3-1  
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C ontents  
3.2 Screws used in the printer ……………………………………… 3-2  
3.3 White Roller ……………………………………………………… 3-3  
3.4 Front Cover ……………………………………………………… 3-4  
3.5 Rear cover ………………………………………………………… 3-4  
3.6 Scan Ass’y ……………………………………………………… 3-5  
3.6.1 OPE unit …………………………………………………… 3-6  
3.6.2 Scan Drive unit ……………………………………………… 3-7  
3.6.3 ADF roller …………………………………………………… 3-8  
3.6.4 CIS …………………………………………………………… 3-8  
3.7 Right/Left Cover ………………………………………………… 3-9  
3.8 Fuser Unit ………………………………………………………… 3-10  
3.9 Drive unit ………………………………………………………… 3-11  
3.10 Solenoid ………………………………………………………… 3-11  
3.11 FAN ……………………………………………………………… 3-12  
3.12 LSU ……………………………………………………………… 3-13  
3.13 Transfer Roller…………………………………………………… 3-14  
3.14 Main PBA and SMPS/HVPS board …………………………… 3-15  
3.15 Pick up roller …………………………………………………… 3-16  
3.16 Cassette holder pad …………………………………………… 3-16  
chapter 4 Alignment and Troubleshooting  
4.1 Alignment and Adjustments……………………………………… 4-1  
4.1.1 Control Panel……………………………………………… 4-1  
4.1.2 Understanding the Status LED …………………………… 4-3  
4.1.3 JAM Removal ……………………………………………… 4-4  
4.1.4 Paper Path…………………………………………………… 4-8  
4.1.5 Menu Map …………………………………………………… 4-9  
4.1.6 Tech Mode …………………………………………………… 4-13  
4.1.7 EDC Mode …………………………………………………… 4-18  
4.1.8 Firmware Upgrade ………………………………………… 4-21  
4.1.9 Periodic Defective Image…………………………………… 4-22  
4.1.10 Error Message……………………………………………… 4-23  
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C ontents  
4.2 Troubleshooting…………………………………………………… 4-26  
4.2.1 Procedure of Checking the Symptoms …………………… 4-26  
4.2.2 The cause and solution of Bad image …………………… 4-27  
4.2.3 The cause and solution of the bad discharge …………… 4-43  
4.2.4 The cause and solution of the malfunction ……………… 4-50  
4.2.5 The cause and solutions of  
bad environment of the software ………………………… 4-59  
4.2.6 Fax & Phone Problems …………………………………… 4-62  
4.2.7 Copy Problems ……………………………………………… 4-71  
4.2.8 Scanning Problems ………………………………………… 4-75  
chapter 5 System Diagram  
5.1 Block Diagram …………………………………………………… 5-1  
5.2 Connection Diagram……………………………………………… 5-2  
chapter 6 Reference Information  
6.1 Tool for Troubleshooting ………………………………………… 6-1  
6.2 Acronyms and Abbreviations …………………………………… 6-2  
6.2.1 Acronyms …………………………………………………… 6-2  
6.2.2 Service Parts ………………………………………………… 6-4  
6.3 The Sample Pattern for the Test………………………………… 6-8  
6.3.1 A4 ISO 19752 Standard Pattern…………………………… 6-8  
6.4 Selecting a location ……………………………………………… 6-9  
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attached Exploded Views & Parts List  
* Avaiable on the Muratec Technical Support web site.  
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Precautions  
1. Precautions  
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed  
below carefully before servicing the printer and follow them closely.  
1.1 Safety Warning  
(1) Only to be serviced by appropriately qualified service technician.  
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a  
qualified service technician.  
(2) Use only manufacturer recommended replacement parts  
There are no user serviceable parts inside the printer. Do not make any unauthorized changes or  
additions to the printer, these could cause the printer to malfunction and create electric shock or fire haz-  
ards.  
(3) Laser Safety Statement  
The Printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter  
J for Class 1(1) laser products, and elsewhere, it is certified as a Class I laser product con-forming to the  
requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system  
and printer are designed so there is never any human access to laser radiation above a Class I level  
during normal operation, user maintenance, or prescribed service condition.  
Warning >> Never operate or service the printer with the protective cover removed from Laser/  
Scanner assembly. The reflected beam, although invisible, can damage your eyes.  
When using this product, these basic safety pre-cautions should always be followed to  
reduce risk of fire, electric shock, and injury to persons.  
1-1  
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Precautions  
1.2 Caution for safety  
1.2.1 Toxic material  
This product contains toxic materials that could cause illness if ingested.  
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact  
with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your  
doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.  
(2) Please keep Drum cartridge and Toner Cartridge away from children. The toner powder contained in the  
Drum cartridge and Toner Cartridge may be harmful and if swallowed you should contact a doctor “Material  
Safety Data” sheets are available online at www.muratec.com.  
1.2.2 Electric Shock and Fire Safety Precautions  
Failure to follow the following instructions could cause electric shock or potentially cause a fire.  
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or  
electric shock.  
(2) Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the  
cable to overheat and potentially cause a fire.  
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could  
lead to a fire.  
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow  
paper clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to  
an electric shock or fire hazard.  
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.  
When servicing the printer remove the power plug from the wall socket.  
(6) Use caution when inserting or removing the power connector. The power connector must be inserted  
completely, add comma otherwise a poor contact could cause overheating possibly leading to a fire.  
When removing the power connector grip it firmly and pull, ensure the power switch is turned off first.  
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other  
wise damaged. Do not place objects on top of the power cable. If the power cable is damaged it could  
overheat and cause a fire or exposed cables could cause an electric shock. Replace a damaged power  
cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on  
the power cable, weakening the cover or exposing cables causing fire and shock risks.  
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should  
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the  
machine.  
(9) Use caution during thunder or lightening storms. It is recommended that this machine be disconnected  
from the power source when such weather conditions are expected. Do not touch the machine or the  
power cord if it is still connected to the wall socket in these weather conditions.  
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the  
machine near a humidifier, or in front of an air conditioner. Damp and dust build up inside the machine  
can lead to overheating and cause a fire, or cause parts to rust.  
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise  
possibly leading to the printer failing to work properly and in extreme conditions could lead to a fire.  
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it  
could make contact with a high voltage conductor inside the machine and cause an electric shock.  
1-2  
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Precautions  
1.2.3 Handling Precautions  
The following instructions are for your own personal safety, to avoid injury and so as not to damage the  
printer  
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could  
cause the printer to tip or fall.  
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your  
fingers, hair or clothing in any of these rotating devices.  
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer  
which if spilled could get into the machine and cause damage or a shock or fire hazard.  
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a  
humidifier or heater. Damage could be caused to the printer in such areas.  
(5) Do not place candles, burning cigarettes, etc on the printer, These could cause a fire.  
1.2.4 Assembly / Disassembly Precautions  
Replace parts carefully, always use authorized parts. Take care to note the exact location of parts and also  
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.  
Please carry out the following procedures before dismantling the printer or replacing any parts.  
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if  
the mainboard or network card is replaced.  
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.  
(3) Disconnect printer interface cables and power cables.  
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or  
temperature rating are correct.  
(5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into  
plastic.  
(6) Take care not to drop any small parts into the machine.  
(7) Handling of the OPC Drum  
- The OPC Drum can be irreparably damaged if it exposed to light.  
Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent  
room lighting. Exposure for as little as 5 mins can damage the surface. Photoconductive properties  
and will result in print quality degradation. Take extra care when servicing the printer. Remove the  
OPC Drum and store it in a black bag or other lightproof container. Take care when working with the  
covers(especially the top cover) open as light is admitted to the OPC area and can damage the OPC  
Drum.  
- Take care not to scratch the green surface of OPC Drum Unit.  
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.  
1-3  
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Precautions  
1.2.5 Disregarding this warning may cause bodily injury  
(1) Be careful with the high temperature part.  
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to  
cool down before disassembly.  
(2) Do not put finger or hair into the rotating parts.  
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor,  
fan, etc.).  
(3) When you move the printer.  
This printer weighs 8.9convert to lbs including toner cartridge and cassette. Use safe lifting and handling  
techniques. Use the lifting handles located on each side of the machine. Back injury could be caused if  
you do not lift carefully.  
(4) Ensure the printer is installed safely.  
The printer weighs 8.9convert to lbs, ensure the printer is installed on a level surface, capable of  
supporting its weight. Failure to do so could cause the printer to tip or fall possibly causing personal injury  
or damaging the printer.  
(5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer  
is stable.  
1-4  
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Precautions  
1.3 ESD Precautions  
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly  
called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits,  
some field effect transistors, and semiconductor “chip” components.  
The techniques outlined below should be followed to help reduce the incidence of component damage  
caused by static electricity.  
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.  
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain  
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a  
commercially available wrist strap device, which should be removed for your personal safety reasons prior  
to applying power to the unit under test.  
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,  
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity  
of the assembly.  
3. Use only a grounded tip soldering iron to solder or desolder ESDs.  
4. Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static”  
can generate electrical charges sufficient to damage ESDs.  
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to  
damage ESDs.  
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most  
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a  
comparable conductive material.  
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch  
the protective material to the chassis or circuit assembly into which the device will be installed.  
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,  
until completely plugged or soldered into the circuit.  
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as  
the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static  
electricity sufficient to damage an ESD.  
1-5  
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Precautions  
1-6  
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Product specification and feature  
2. Product specification and feature  
2.1 Product Specifications  
2.1.1 Product Overview  
F-116P : Fax, Copy, Print, Scan  
F-116 : Fax, Copy  
1. Print Speed (F-116P only)  
• 19 ppm in Letter  
2. Copy Speed  
• 19 ppm in Letter  
3. Processor  
• Chorus2 66 Mhz  
4. Interfaces  
• One USB port  
6. Toner cartridge  
• Initial : 1K starter cartridge  
Replacement : 2.5K cartridge  
2-1  
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Product specification and feature  
2.1.2 Specifications  
• Product Specifications are subject to change without notice. See below for product specifications.  
2.1.2.1 General Specifications  
Item  
F-116  
F-116P  
Major Features  
Fax, Copier, Phone  
Fax, Copier, Print, Scan, Phone  
293.7 x 391.2 x 360 mm  
8.9 change to lbs  
Size (W*D*H) with Hand Set  
Weight (Inculding Toner Cartridge)  
I/O Interface  
293.7 x 391.2 x 360 mm  
8.9 change to lbs  
USB - Firmware update only  
66MHz CPU (Chorus-2)  
Initial Starter : 1K standard pages  
USB.1.1 & USB2.0 Compliant  
66MHz CPU (Chorus-2)  
Initial Starter : 1K standard pages  
MPU  
Toner  
yield  
Cartridge  
Replacement: 2.5K standard pages  
* Declared cartridge yield in  
Replacement: 2.5K standard pages  
* Declared cartridge yield in  
accordance with ISO/IEC 19752.  
accordance with ISO/IEC 19752.  
Power  
Average operating  
mode  
Less than 380 W  
Less than 380 W  
Consumption  
Ready mode  
Less than 65 W  
Less than 8 W  
Less than 65 W  
Less than 8 W  
Power save mode  
Power off mode  
Input Voltage  
Less than 1 W under  
Less than 1 W under  
Power Supply  
Low Voltage :  
Low Voltage :  
110 ~ 127VAC,50/60HZ 4.0A  
110 ~ 127VAC, 50/60HZ 4.0A  
High Voltage :  
High Voltage :  
220 ~240VAC,50/60HZ,2.5A  
220 ~240VAC, 50/60HZ,2.5A  
Input Frequency  
Printing  
Copy  
50 / 60Hz(+/- 3Hz)  
50 / 60Hz(+/- 3Hz)  
50 dBA  
Noise  
N/A  
50 dBA  
26 dBA  
N/A  
50 dBA  
Standby  
Window  
Mac  
26 dBA  
Operating  
System  
Win 2000 /XP / 2003 / Vista /2008  
Mac OS 10.3 ~ 10.6  
N/A  
Linux  
N/A  
Fedora 2,3,4,5,6,7,8,9  
openSuSE 9.1,9.2,9.3,10.0,10.1,10.2,  
10.3,11.0  
Ubuntu 6.04,6.10,7.04,7.10,8.04  
Mandriva  
10,10.1,2005,2006,2007,2008  
Debian 3.1,4.0  
Redhat Enterprise Linux WS 4,5  
SuSE Linux Enterprise Desktop 9,10  
WHQL  
MFP  
N/A  
SPL & WIA driver (2000, XP, 2003,  
Vista and 2008)  
2-2  
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Product specification and feature  
Item  
F-116  
F-116P  
Driver  
Printer  
N/A  
GDI  
Yes  
Yes  
Yes  
Yes  
TWAIN, WIA  
PSU  
N/A  
N/A  
SmarThru4  
Smart Panel  
N/A  
N/A  
Warm Up Time From Ready Mode  
Less than 9 seconds  
10,000 pages  
2,000 pages  
Less than 9 seconds  
10,000 pages  
Max. Monthly  
Volume  
Print  
ADF  
2,000 pages  
(Duty Cycle)  
Average Monthly Print Volume  
Machine Life  
Print : 500 pages, ADF : 500 pages  
50,000 pages  
Print : 500 pages, ADF : 500 pages  
50,000 pages  
Temperature  
Operating  
10~32 change to degrees F  
-20~40 change to degrees F  
10~80%  
10~32 change to degrees F  
Non Operating  
Operating  
-20~40 change to degrees F  
Humidity  
10~80%  
10~95%  
16MB  
SDRAM  
NO  
Non Operating  
Standard / Max.  
Type  
10~95%  
Device  
16MB  
Memory  
SDRAM  
Expand Memory Slot NO  
Compression  
YES  
YES  
Technology  
2.1.2.2 Print Specifications  
Item  
Print Speed  
F-116  
F-116P  
19ppm/Ltr  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Print Emulation  
Auto Emulation Sensing  
Power Save  
GDI (SPL)  
YES  
Yes (1/5/10/15/30/45min.)  
600x600dpi  
Resolution  
Memory  
4MB  
FPOT  
From Stand by  
Less than 9 seconds  
Less than 30 seconds  
N/A  
From Cold Status  
Duplex Print  
Printable Area  
208 x 273 mm (Letter)  
256levels  
Halftone(Gray Scale)  
2-3  
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Product specification and feature  
2.1.2.3 Scan Specifications  
Item  
F116  
F116P  
Scan Method  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Color CIS  
72 sec  
Yes  
Scan Speed  
Gray Mode  
Color 300dpi  
Color 75dpi  
Optical  
through ADF  
Yes  
Resolution  
600*600dpi  
600dpi  
256 level  
Enhanced  
Halftone  
Scan Size  
Max. Document  
Width  
Max.216mm(8.5")  
Effiective Scan Width N/A  
Max 216mm(Ltr),210mm(A4)  
Scan-to Application  
N/A  
N/A  
N/A  
N/A  
Yes  
Yes  
Scan Mode  
Color  
Mono  
Yes  
1bit for Linearity, 8 Bit for Gray scale  
2.1.2.4 Copy Specifications  
Item  
F-116  
F-116P  
600x300 dpi  
Copy Quality Mode  
Text  
600x300 dpi  
600x300 dpi  
600x600 dpi  
Mixed  
Photo  
Stand by  
600x300 dpi  
600x600 dpi  
FCOT  
Less than 9 seconds  
Less than 30seconds  
19cpm/Ltr, 18cpm/A4  
10cpm/Ltr  
Less than 9 seconds  
Less than 30seconds  
19cpm/Ltr, 18cpm/A4  
10cpm/Ltr  
From Cold Status  
Copy Speed  
SDMC at all mode  
(SDMC : Single  
MDMC at Text  
Document Multiple Copy  
MDMC : Multi Document  
Multiple Copy )  
(600x300dpi)  
MDMC at Photo Mode 5cpm/Ltr  
5cpm/Ltr  
(600x600dpi)  
Resolution  
Scan : 600x600 dpi,  
Scan : 600x600 dpi,  
Print : 600x600 dpi  
Print : 600x600 dpi  
50% to 200%  
Zoom Range  
50% to 200%  
Multi Copy  
1~99  
1~99  
Preset  
Yes  
Yes  
Darkness Control  
Copy Mode(=Original Type)  
3 level ( Light,/Normal /Dark )  
Text, Mixed , Photo  
3 level ( Light,/Normal /Dark )  
Text, Mixed , Photo  
2-4  
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Product specification and feature  
2.1.2.5 Telephone Specifications  
Item  
F116  
F-116P  
Handset  
Yes  
Yes  
Yes  
Yes  
On hook Dial  
Search  
Yes (Address Book)  
20  
Yes (Address Book)  
20  
1-Touch Dial  
Speed Dial  
250 locations (0~249)  
250 locations (0~249)  
TAD I/F  
Yes  
Yes  
Tone/Pulse  
Pause  
Yes  
Yes  
Yes  
Yes  
Auto Redial  
Yes  
Yes  
Last Number Redial  
Distinctive Ring  
Yes  
Yes  
Yes  
Yes  
Caller ID  
Yes  
Yes  
External Phone Interface  
Yes  
Yes  
Report & List  
Tx/Rx Journal  
Yes  
Yes  
Print out  
Confirmation  
Help List  
Yes  
Yes  
Yes  
Yes  
Auto Dial List  
Yes  
Yes  
Sound Control Ring Volume  
Key Volume  
Yes (Off, Low, Med, High)  
Yes (On, Off)  
Yes (On, Off)  
Yes (Off, Low, Med, High)  
Yes (On, Off)  
Yes (On, Off)  
Alarm Volume  
Handset Volume  
Yes (Normal, Loud)  
* USA /KOREA Only  
Yes (Normal, Loud)  
* USA /KOREA Only  
Speaker  
Yes (On, Off, Comm)  
Yes (On, Off, Comm)  
2-5  
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Product specification and feature  
2.1.2.6 Fax Specifications  
Item  
Compatibility  
F-116  
ITU-T G3  
F-116P  
ITU-T G3  
PSTN/PABX  
33.6K bps  
3 sec  
Communication System  
Modem Speed  
TX Speed  
PSTN/PABX  
33.6K bps  
3 sec  
Compression  
ECM  
MH/MR/MMR  
Yes  
MH/MR/MMR  
Yes  
Resolution  
Std  
203 x 98dpi  
203 x 196dpi  
203 x 392dpi  
6 sec/LTR  
6 sec/ LTR  
No  
203 x 98dpi  
203 x 196dpi  
203 x 392dpi  
6 sec/LTR  
6 sec/ LTR  
No  
Fine  
S.Fine  
Std  
Scan  
Speed(ADF)  
Fine  
Rx fax duplex print out  
Receive Mode  
Fax, TEL, Auto (Tel/Fax),  
TAM (Ans/Fax), DRPD  
Fax, TEL, Auto (Tel/Fax),  
TAM (Ans/Fax), DRPD  
Memory  
Capacity  
7MB  
7MB  
Optional Memory  
No  
No  
Max locations to  
269 locations  
269 locations  
store to 1 Group Dial  
Fax Forward  
Broadcasting  
Cover page  
Delayed fax  
Memory RX  
Voice Request  
TTI  
Yes (On/Off)  
Yes (On/Off)  
299 locations  
299 locations  
No  
No  
Yes  
Yes  
Yes  
Yes  
Functions  
No  
No  
Yes  
Yes  
RTI  
Yes  
Yes  
Polling  
No (Rx Poll only)  
No (Rx Poll only)  
Earth/Recall  
Auto Reduction  
No  
No  
Yes  
Yes  
F/W Remote upgrade No  
No  
Junk Fax barrier  
Secure Receive  
Memory Back-up  
Yes  
Yes  
Yes  
Yes  
Yes, Max. 72 hours  
Yes, Max. 72 hours  
2-6  
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Product specification and feature  
2.1.2.7 Paper Handling  
Item  
F-116  
250 sheets  
F-116P  
Capacity  
Main Tray  
Bypass  
250 sheets  
Single Sheet  
N/A  
(20lbs)  
N/A  
Optional Cassette  
Output Capacity  
N/A  
Face Down: 100Sheets/20lb  
Face Down: 1 Sheet  
Face down/Face up  
Face Down: 100Sheets/20lb  
Face Down: 1 Sheet  
Output Control  
Face down/Face up  
Paper Size  
Main Tray  
A4, Letter, Legal Folio, Executive, B5, A4, Letter, Legal Folio, Executive, B5,  
A6, Oficio, ISOB5, JISB5  
A6, Oficio, ISOB5, JISB5  
Bypass  
+No.10 Env, DL Env, C5 Env, C6  
EnvMonarch Env  
+No.10 Env, DL Env, C5 Env, C6  
EnvMonarch Env  
Paper Weight  
Paper Path  
Paper Size  
ADF  
Main Tray  
Bypass  
16~32 lb xerographic bond  
16~43 lb xerographic bond  
Bottom to Middle Front (FIFO)  
N/A  
16~32 lb xerographic bond  
16~43 lb xerographic bond  
Bottom to Middle Front (FIFO)  
Face up, Single Sheet  
216 x 356mm (8.5"x14")  
76 x 127mm  
Standard output  
Straight Through  
Max  
216 x 356mm (8.5"x14")  
76 x 127mm  
Min  
Paper Weight  
Capacity  
16~24lb (0.075m ~ 0.12mm thickness) 16~24lb (0.075m ~ 0.12mm thickness)  
30 sheets (20lb)  
30 sheets (20lb)  
Document Size Width 148mm - 216mm (5.8" - 8.5")  
148mm - 216mm (5.8" - 8.5")  
Document Size  
Length  
148mm - 355mm (5.8" – 14") @ ADF 148mm - 355mm (5.8" – 14") @ ADF  
2-7  
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Product specification and feature  
2.1.2.8 Maintenance Parts  
Item  
Image  
Part code  
Life  
Pick up Unit  
50,000 Pages  
Pad Unit (Cassette)  
50,000 Pages  
50,000 Pages  
Transfer Roller  
Fuser Unit  
50,000 Pages  
10,000 Pages  
Pad Unit (ADF)  
2-8  
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Product specification and feature  
2.1.3 Model Comparison Table  
F-116P  
LJ-M1319f  
(HP)  
MFC-7225N  
Model  
(Muratec)  
(Brother)  
Type  
4-in-1 (Print, Scan, Copy, Fax)  
Image  
RTS  
10. Jan  
19ppm  
'08. Mar  
18ppm  
'05. Jun  
20ppm  
Speed (Ltr)  
Resolution  
Emulation  
FPOT  
600 x 600 dpi  
SPL  
1,200 x 1,200 dpi  
GDI  
2,400 x 600 dpi  
PCL, PS3  
Print  
10 sec from ready  
19ppm  
8.5 sec from sleep  
18ppm  
10 sec from ready  
20ppm  
Speed(LTR)  
Resolution  
Mode  
Copy  
600 x 600 dpi  
Scan To PC  
600 x 600 dpi  
Scan To PC  
600 x 600 dpi  
Scan To PC  
Resolution  
(optical)  
600 x 600 dpi  
1,200 x 1,200 dpi  
200 x 400 dpi  
Scan  
Resolution  
4,800 x 4,800 dpi  
19,200 x 19,200 dpi  
Up to 1,200 dpi  
(Enhanced)  
Modem  
33.6 Kbps  
7 MB  
33.6 Kbps  
500 pages  
250 MP  
33.6 Kbps  
600 pages  
Speed  
Fax  
Memory  
Input  
250 Cassette  
250 Cassette  
Capacity  
Paper  
ADF  
30 sheets  
30 sheets  
30 sheets  
Capacity  
Compatible with  
USB 2.0  
General  
Toner  
Interface  
High speed USB 2.0  
Parallel, USB& N/W  
Yield  
2.5K (1K starer)  
2K (1K)  
2.5K (1.5K)  
2-9  
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Product specification and feature  
2.2 System Overview  
This chapter describes the functions and operating principal of the main component.  
2.2.1 Front View  
1
2
3
4
5
Document feeder  
Document width guides  
Control panel  
6
7
8
9
Tray 1  
11 Handset  
Manual tray  
Front door handle  
Output support  
12 Toner cartridge  
13 Manual tray paper width guides  
14 Document input tray  
Output tray  
Front door  
10 Document output tray  
2-10  
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Product specification and feature  
2.2.2 Rear View  
1
2
3
USB port  
4
5
6
Power receptacle  
Extension telephone socket (EXT)  
Telephone line socket  
Rear door  
Rear door handle  
2-11  
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Product specification and feature  
2.2.3 System Layout  
This model is consisted of the Engine parts and F/W, and said engine parts is consisted of the mechanical  
parts comprising Frame, Feeding, Developing, Driving, Transferring, Fusing, Cabinet and H/W comprising  
the main control board, power board, operation panel, PC Interface.  
20  
23  
17  
22  
21  
16  
18  
19  
1
2
3
5
6
15  
7
4
14  
8
12  
11  
10  
9
13  
1
2
3
4
5
6
7
Top out-bin delivery roller  
Fusing roller  
9
Separation Pad  
17 ADF rubber  
18 White roller  
19 CIS  
10 Pick up roller  
11 Transfer roller  
12 OPC  
LSU  
Toner Cartridge  
Primary charging roller  
Developer roller  
20 Guide DOC  
21 OPE  
13 Cassette  
14 Pressure roller  
15 Fuser Exit roller  
22 Tray ADF output  
23 Tray ADF input  
Registration/  
Multipurpose pick up roller  
8
Feed roller  
16 ADF roller  
2-12  
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Product specification and feature  
2.2.3.1 Feeding Part  
It is consists of a basic cassette, an MP tray for supplying different types of media (envelope, label, special  
paper) and parts related to paper transferring.  
1) Separation method  
Paper is separated by the friction pad mounted to the center of the cassette.  
2) Basic cassette  
It takes a center loading method and applies ‘friction  
pad separating method.’  
Both the side guide and the rear guide can be  
adjusted for for various types of papers from A5 to  
legal size paper.  
It has a paper existence sensing function  
(Capacity: 250 sheets (75g/, 20lb paper standard),  
paper arranging function, various size papers  
accepting function.  
In the front side, there is a paper level indicator.  
3) Pick- up roller  
It initializes paper transport out of the cassette. The Pickup Roller is driven by a solenoid.  
4) Registration roller  
It has a paper registration [skew correction] function, paper transferring function, paper detecting function,  
jam removing  
function, and so on.  
5) MP tray  
It has a paper registration [skew correction] function,  
paper transferring function, jam removing function, and  
so on.  
It uses manual feed method to feed 1 sheet of paper  
and 1 envelope.  
2-13  
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Product specification and feature  
2.2.3.2 Transfer Assy  
- The transfer roller delivers the toner from the OPC drum to the paper.  
- There is no PTL Ass’y.  
- Life Span : Print over 50,000 sheets (in15~30 change to degrees F)  
2.2.3.3 Driver Assy  
- The driving device is consisted of step motor, OPC, Pick- up, Feed, gear block all  
mounted as an assembly.  
• Driving Frequency: Step Motor : 2200rpm(1650 Clock)  
• It is a power delivery unit by gearing: Motor → Pickup/Feeder/Developer/Fuser/Duplex  
2-14  
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Product specification and feature  
2.2.3.4 Fuser  
It is consists of a halogen lamp, heat roller, pressure roller, thermistor and thermostat. It fuses the toner on to  
the paper by heat and pressure to complete the printing job.  
1) Thermostat  
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.  
- Thermostat Type : Non- Contact type THERMOSTAT  
- Control Temperature : 170± 5℃  
2) Thermistor  
It is a temperatrue detecting sensor.  
- Temperature Resistance : 7 (180)  
3) Heat roller  
The heat roller transfers the heat from the lamp to apply a heat on the paper.  
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.  
4) Pressure roller  
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with  
Teflon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a  
paper permanently.  
5) Halogen Lamp  
- Voltage 120 V : 115 ± 5 %  
220 V : 230 ± 5 %  
- Capacity : 750 Watt ± 25 W  
2-15  
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Product specification and feature  
6) Items for safety  
Protecting device for overheating  
- 1st protection device: Hardware cuts off when overheated  
- 2nd protection device: Software cuts off when overheated  
- 3rd protection device: Thermostat cuts off main power.  
Safety device  
- A fuser power is cut off when a front cover is opened  
- Maintain a temperature of fuser cover’s surface under 80for user, and attach a caution label at  
where customer can see easily when customer open a rear cover.  
2-16  
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Product specification and feature  
2.2.3.5 LSU (Laser scanning unit)  
It is the core part of the LBP which switches the video data received to the controller to the electrostatic  
latent image on the OPC drum by controlling laser beam, exposing OPC drum, by use of a polygon mirror.  
of polygon mirror. The OPC drum is synchronized with the paper feeding speed. The /HSYNC signal is  
created when the laser beam from LSU reaches the end of the polygon mirror, and the signal is sent to the controller.  
The controller detects the /HSYNC signal to adjust the vertical line of the image on paper. The /HSYNC  
signal is used to synchronize the image data with the left margin of the paper. The one side of the polygon  
mirror is one line for scanning.  
OPC Drum  
Photo Diode  
Polygon Mirror  
Polygon Motor  
Motor Driver  
LD Driver circit  
LD(Laser Diode)  
Protector panel  
2-17  
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Product specification and feature  
2.2.3.6 Toner Cartridge  
By using the electronic photo process, it creates a visual image. In the toner cartridge, the OPC unit and  
the developing unit are contained in one assembly. The OPC unit houses the OPC drum and charging roller,  
and the toner cartridge unit has toner, supply roller, developing roller and blade (Doctor blade)  
• Developing Method : Non magnetic 1 element contacting method  
Toner : Non magnetic 1 element shatter type toner  
• Charging capacity : - 39.1 ±3 μC/g  
• Average OD : 8.0 ±0.5(Toner)  
Toner Qty : 30gf / 40gf / 80gf (Initial : 1k / Sales : 2.5k)  
• The life span of toner : 1k / 2.5k sheets (ISO 19752 Pattern / Letter standard )  
Toner Residual Sensor : Dot count with CRUM(CRU Monitor)  
• OPC Cleaning : Collect the toner by using cleaning blade  
• Handling of wasted toner : Waste [residual] toner is cleaned off the drum by means of a cleaning blade.  
• OPC Drum Protecting Shutter : None  
• Classifying device for toner cartridge: ID is classified by CRUM.  
Max -1.4KV  
Cleaning Blade  
8
-100V  
Cleaning Roller  
0.20mW  
2
1
-720V  
-150V  
6
7
-350V  
3
4
+5KV  
5
-550V  
2-18  
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Product specification and feature  
2.2.4 Engine H/W Specifications  
2.2.4.1 Main PBA  
The Engine and the Printer Controller function are housed into one Main Board called Main PBA. The CPU  
is functioned as the bus control, I/O handling, drivers, and PC interface. The main board sends the Current  
Image of Video data to the LSU and manages the electrophotography for printing. The CPU on Main PBA  
manages the circuits for the motors: paper feed, paper path, clutches, pre- transfer lamp, current control to  
driver components, and fan driving. The signals from the paper feed jam sensor and paper empty sensor are  
directly inputted to the main board.  
MAIN MOTOR  
OUT BIN FULL  
SCAN MOTOR  
Pick up  
Clutch  
OPE  
CRUM  
LSU  
BATTERY  
HOOK&SPK  
USB  
EXT.  
LINE  
SDRAM  
SMPS  
HYPER  
FLASH  
FUSER  
CIS  
ASIC(CHORUS2)  
2-19  
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Product specification and feature  
1) CPU  
Use S3C46Q0X 16/32-bit RISC micro controller, Chorus 2,which is exclusive controller to execute Printer &  
FAX Function and to execute operation block by flash memory within system program, and to control whole  
system.  
- 1.8V internal, 3.3V external (I/O boundary) microprocessor with 4KByte Cache  
- Image Processor  
- On-chip clock generator with PLL  
- Memory & External Bank Control  
- DMA Control (5-channel)  
- Interrupt Control  
- 2-port USB Host /1- port USB Device (ver 1.1) Interface Control  
- Parallel Port Interface Control  
- UART (2 Channel)  
- Synchronous Serial Interface Control  
- Timer (4 Channel)  
- Watch Dog Timer  
- Power control: Normal, Slow, Idle, Stop and SL_IDLE mode  
- A/D Converter (10-bit, 2 Channel)  
- General I/O Port Control  
- Tone Generator  
- RTC with calendar function  
2) Flash Memory  
Record System Program, and download System Program by PC INTERFACE.  
FAX for Journal List, and Memory for One Touch Dial, Speed Dial List.  
- Size : 2MB (16Mbit)  
- Access Time: 70nsec  
3) SDRAM  
Iis used as Swath Buffer in Printing, Scan Buffer in Scanning, ECM Buffer in FAX receiving and System  
Working Memory Area  
- Size: 16MB (128Mbit)  
2-20  
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Product specification and feature  
4) Sensor Input Circuit  
■ Paper Empty Sensing & Paper Width Sensor  
When a printing job comes to the CPU, the CPU initializes the pickup action regardless of the state of the  
sensor. If paper is then detected by the Feed Sensor, the paper will then be recognized as e.g. invoice paper  
even though the Paper Empty Sensor was on. If no paper is detected by the Feed Sensor, then the CPU will  
recognize that a “Paper Empty” condition exists and displays the RED warning light on the OPE PBA.  
When a printing job comes to the CPU, the CPU initializes the pickup action regardless of the state of the  
sensor. If paper is then detected by the Feed Sensor, the paper will then be recognized as e.g. invoice paper  
even though the Paper Empty Sensor was on. If no paper is detected by the Feed Sensor, then the CPU will  
recognize that a “Paper Empty” condition exists and displays the RED warning light on the OPE PBA.  
■ Regi Sensing  
The registration sensor (Regi Sensor, a photo interrupter) informs the CPU that paper is registered at the  
registration rollers, and waiting for proper leadedge schronization with the image on the drum.  
■ Paper Feeding/With Toner Cartridge Sensing  
When the leadedge of the paper is detected by the Feed Sensor (photo interrupter), it begins the  
development process of the drum after a predetermined time.  
The toner cartridge detection is monitored by the CRUM sensors. If all of the CRUM sensors are off, the CPU  
knows the cartridge is not in the machine, and takes appropriate action by turning on the out of toner light. If  
the CRUM sensors do not detect that the correct cartridge is inserted, the CPU will display the toner cartridge  
is invalid, it will show invalid sign on a LED.  
■ Paper Exit Sensing  
The Paper Exit Sensor is mounted on the Fuser Unit exit side, and is used to ensure that paper has indeed  
exited the machine. If the on/off time of exit sensor is abnormal, then a JAM2 is informed. The LED on the  
display will turn on a RED warning color.  
■ Cover Open Sensing  
The Cover Open Sensor is located on the HVPS. When the front cover is opened, all +24VS is shut off. Then  
the customer will be notified on the display that the door is open [“door open”] and the red will turn on.  
■ DC FAN / SOLENOID Driving  
DC Fans and Clutches are driven by turning on noise when these driver components de-energize. which is  
controlled by CPU. The diode in the Fan and Clutch driving circuits protects TR driven from noise when these  
driver components de-energize.  
■ Motor Driving  
The main motor driving circuits are located on the BLDC Motor Ass’y Unit. Main Controller has the interfacing  
circuits. There is motor driver IC on the Motor Control Board to control the BLDC Motor assembly unit.  
2-21  
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Product specification and feature  
2.2.4.2 HVPS and SMPS Board  
The HVPS Board and SMPS Board housed in one board.  
The HVPS board creates the high voltage of THV/MHV/Supply/Dev and supplies it to the developer portion  
takes the 24V and outputs the high voltage for THV/MHV/BIAS, and supplied to the high voltage, OPC  
cartridge, and transfer roller for optimum latent image and toner transfer quality. The HVPS portion takes the  
24V and outputs the high voltage for THV/MHV/BIAS, and supplied to the high voltage, OPC cartridge, and  
transfer roller for optimum latent image and toner transfer quality.  
It is the power source of entire system. It is assembled by an independent module, so it is possible to use for  
common use. It is mounted on the side of the machine.  
It is consisted of the SMPS and AC to power the Fuser Unit. which supplies the DC power for driving the  
system, and AC to power the Fuser Unit. SMPS has two output channels, which Which are +5V and +24V.  
24V  
Switch  
Inlet  
Fuser  
Fan  
MHV  
OPC  
DEV  
SUP  
THV  
Exit  
Sensor  
Main Board to Paper empty  
SMPS/HVPS Sensor  
Feed  
Sensor  
Manual  
Sensor  
2-22  
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Product specification and feature  
■ HVPS Board  
• Transfer High Voltage (THV+)  
- Input Voltage : 24 V DC ± 15%  
- Output Voltage : MAX +5.0KV ± 5 %,(Duty Variable, no loading)  
- 1.2KV ±15% (when cleaning,200 )  
- Input contrast of the Voltage stability degree : under ± 3 % (fluctuating input 21.6V~26.4V)  
Loading contrast : ± 3 % or less  
- Output Voltage Rising Time : 50 ms Max  
- Output Voltage Falling Time : 100 ms Max  
- Fluctuating transfer voltage with environmental various : 0 ~ 5 KV  
- Environment Recognition Control Method : The THV- PWM ACTIVE is transfer active signal.  
It detects the resistance by recognizing the voltage value, F/B,  
while permits the environmental recognition voltage.  
- Output Voltage Control Method : Transfer Output Voltage is outputted and controlled by changing Duty  
of THVPWM Signal.  
• Charge Voltage (MHV)  
- Input Voltage : 24 V DC ± 15%  
- Output Voltage : - 1.0KV ~ - 1.8KV DC ± 3%  
- Output Voltage Rising Time : 50 ms Max  
- Output Voltage Falling Time : 50 ms Max  
- Output Loading range : 30 MΩ ~ 1000 MΩ  
- Output Control Signal(MHV- PWM) : CPU is HV output when PWM is Low  
• Cleaning Voltage (THV- )  
- The (+) Transfer Voltage is not outputted because the THV PWM is controlled with high.  
- The (- ) Transfer Voltage is outputted because the THV- Enable Signal is controlled with low  
- The output fluctuation range is big because there is no Feedback control.  
• Developing Voltage (DEV)  
- Input Voltage : 24 V DC ± 15%  
- Output Voltage: - 200V ~ - 600V DC ±3%  
- Output Voltage Fluctuation range: PWM Control  
- Input contrast of the output stability degree : ± 3 % or less  
Loading contrast : ± 3 % or less  
- Output Voltage Rising Time : 50 ms Max  
- Output Voltage Falling Time : 50 ms Max  
- Output Loading range : 10MΩ ~ 1000 MΩ  
- Output Control Signal (BIAS- PWM) : the CPU output is HV output when PWM is low.  
2-23  
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Product specification and feature  
• Supply  
- Output Voltage : - 400 V ~ - 800V DC ±50 V(ZENER using, DEV )  
- Input contrast of the output stability degree : under ± 5 %  
Loading contrast : ± 5 % or less  
- Output Voltage Rising Time : 50 ms Max  
- Output Voltage Falling Time : 50 ms Max  
- Output Loading range : 10 MΩ ~ 1000 MΩ  
- Output Control Signal (BIAS- PWM) : the CPU is HV output when PWM is low.  
■ SMPS Board  
AC Input  
Input Rated Voltage  
AC 220V ~ 240V AC 110V ~ 127V  
AC 198V ~ 264V AC 99V ~ 135V  
50/60 Hz  
Input Voltage fluctuating range  
Rated Frequency  
Frequency Fluctuating range  
47 ~ 63 Hz  
Under 4.0Arms / 2.0Arms (But, the status when e-coil is off or  
rated voltage is inputted/outputted )  
Input Current  
Rated Output Power  
NO  
ITEM  
CH1  
CH2  
Remark  
1
CHANNEL NAME  
+5.0V  
+24.0V  
CON 3  
CON 3  
2
CONNECTOR PIN  
5V PIN : 11,13,15  
24V PIN : 3,5,7,9  
GND PIN : 12,14,16  
GND PIN : 4,6,8,10  
+5.1V ± 5%  
+24V ± 10%  
3
Rated Output  
(4.845 ~ 5.355V)  
(21.6 ~ 26.4V)  
4
5
6
7
8
Max. Output Current  
Peak Loading Current  
RIPPLE NOISE Voltage  
Maximum output  
2.0 A  
2.5 A  
2.4 A  
2.7 A  
1ms  
1ms  
Under 100mVp-p  
Under 500mVp-p  
60W  
10W  
12W  
Peak output  
64.8W  
Protection for loading  
shortage and overflowing  
current  
Shut down or Fuse  
Shut down or Output  
Voltage Drop  
9
Protection  
2-24  
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Product specification and feature  
2.2.4.3 Fax  
Our fax feature is based on Conexant DAA (Data Access Arrangement) Solution, and is controlled by a dual  
Chip Set Solution.  
- CX86710 (SFX336) : This Modem Chip adds SSD (System Side Device) for interfacing between LSD and  
DIB of FM336Plus Core  
- CX20493 (LSD) : This Modem Chip LIU (Line Interface Unit) is controlled by SSD and satisfies each PSTN  
requirement by modulating the internal configuration with connecting Tel Line.  
2-25  
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Product specification and feature  
2.2.4.4 Scan  
1) Pictorial signal input part: output signal of CIS passes through MP Cap change to ADC at LAFE1001, and  
defined signal between LAFE1001 and JUPITER5 processes the Image signal. When AFE accepts each  
pixel, CDS (Correlated Double Sampling ) technique which samples arm-level twice is used on each pixel  
by the CIS signal.  
2) The image processing portion is read by CIS Pixel data in 1200dpi Line and processed using an Error  
Diffusion Algorithm on Text mode and Photo mode. When scanning at machine and/or on PC Scan, the  
data is stored in a Scan Buffer without algorithm.  
Shading and Gamma Correction are executed immediately in every mode, then processing is executed  
later.  
* Scan Image Control Specification  
Minimum Scan Line Time : 0.75ms(300dpi)  
Scan Resolution : Max. 1200DPI  
Scan Width : 216mm  
main function  
- Internal 10bit ADC  
- White Shading Correction  
- Gamma Correction  
- CIS Interface  
- 256 Gray Scale  
3) CIS Operating Part : CISM Image sensor use +3.3V and LEDs uses +12V  
- CIS Maximum Operating Frequency : 4MHz  
- CIS Line time : 0.75ms  
- White Data output Voltage : 1.0Vmin (Color mode : 300dpi, 0.75ms/line)  
- Maximum LED Current : 45~60 mA Max.( +12V)  
2-26  
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Product specification and feature  
2.2.5 Engine F/W Contol Algorithm  
2.2.5.1 Feeding  
If feeding from a cassette, the drive to the pickup roller is controlled by a solenoid. The on/off time the  
solenoid is controlled by Main PBA. The Paper Jam protocols are as follows:  
Item  
Description  
- After picking up, paper cannot be entered due to paper is not fed.  
- After picking up, paper does not reach the Feed Sensor in after a predetermined time due  
to paper slippage, etc.  
- If the Feed Sensor does not detect paper after a predetermined time following the  
initialization of another take-up retry.  
JAM 0  
* It is a status that the leading edge of the paper doesn’t pass the feed sensor.  
- Even though the paper reaches to the feed sensor, the feed sensor doesn’t be ON.  
* It is a status that the leading edge of the paper already passes the feed sensor.  
- The trailing edge of the paper must clear the Feed Sensor after predetermined time.  
(The feed sensor cannot be OFF)  
JAM 1  
JAM 2  
- The leading edge of the paper must detect the Exit Sensor within a predetermined after  
leaving the Feed Sensor. (The exit sensor cannot be ON)  
* The paper exists between the feed sensor and the exit sensor.  
- The trailing edge of the paper must clear the Exit Sensor after predetermined time.  
2.2.5.2 Transfer  
The charging, developing and the transfer voltages are controlled by PWM (Pulse Width Modulation). Each  
output voltage may change due to the PWM duty. The transfer voltage admitted when the paper passes the  
transfer roller is decided by environment recognition. The resistance value of the transfer roller is changed  
due to the surrounding environment through AD converter. The voltage value for impressing to the transfer  
roller is decided by this value change.  
2-27  
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Product specification and feature  
2.2.5.3 Fusing  
The temperature change of the heat roller’s surface is changed to the resistance value through the  
thermistor. The Heat Roller temperate (warmup) is measured by converting the resistance of the thermistor  
to a measurable DC voltage value. The AD converter changes it to a digital value so it knows when it has  
reach its proper fusing temperature. The AC power to the fuser lamp is controller by comparing the target  
temperature to the value from the thermistor. If the value from the thermistor is out of controlling range an  
error will occur and power disabled. The table below lists the types of Fuser Errors that can occur:  
• Open Heat Error  
During warmup, if the Fuser Unit does not reach its proper operating temperature within a predetermined  
time an “Open Heat Error will occur. An error message will be displayed on the Control Panel alerting the  
customer. The engine stops all functions and keeps it at the error state until the issue is resoled by a qualified  
technician.  
• Low Heat Error  
After initial warmup had been achieved, if the Fuser Unit at any time does not reach its proper operating  
temperature within a predetermined time an “Low Heat Error will occur. An error message will be displayed  
on the Control Panel alerting the customer. The engine stops all functions and keeps it at the error state until  
the issue is resoled by a qualified technician.  
• Over Heat Error  
If the Fuser Unit at any time exceeds the specified range [too hot] for proper operating temperature an “Over  
Heat Error will occur. An error message will be displayed on the Control Panel alerting the customer. The  
engine stops all functions and keeps it at the error state until the issue is resoled by a qualified technician.  
2.2.5.4 LSU  
LSU receives the image data from PVC or HPVC and makes the latent image on OPC surface.  
It uses the single beam, LD.  
The errors related to LSU are as follows:  
• By LReady : When the printing is started, the engine drives the polygon motor of LSU. After the specified  
time is elapsed, if the motor is not in a ready status, the engine detects the error that the  
polygon motor is not in a ready status. If this error happens, the engine stops all functions and  
keeps it at the error state. Also, the engine informs the error status of the main system and the  
error message is displayed at LCD window to inform the error status to the customer.  
• By Hsync : When the polygon motor is ready, the LSU sends out the signal called Hsync and it is used to  
synchronize with each image line. So, if the engine does not detect consecutively the signal for  
a fixed time, it defines the Hsync Error. If this error happens, the engine stops all functions and  
keeps it at the error state. Also, the engine informs the error status of the main system and then  
the error message is displayed at LCD window to inform the error status to the customer.  
LSU Error Recovery: If the LReady or Hsync error occurs the paper is exited with no image on  
it. The engine mode is changed to recovery mode and the engine informs the main system of  
the engine mode. And the engine checks the LSU error. If the error doesn’t happen, the printing  
job will be proceeding.  
2-28  
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Product specification and feature  
2.2.6 S/W Descriptions  
2.2.6.1 Overview  
The software system is constructed as follows:  
1) The Host Software is an application software that can operate in a Windows and/or Web Environment.  
2) The Firmware portion is an Embedded software controlling the print job.  
2.2.6.2 Architecture  
Host Software is made up of:  
1. Graphic User Interface that offers the various editing functions to user in Host.  
2. Driver that translates the received document to a Printing Command Language which the printer can  
understand and transfers data to spooler.  
3. Stand-alone Application that offers the various printing application, PSU(Printer Settings Utility), Printer  
Status Monitor, Network Management in Window system.  
4. Web-based-Application that offers the same functions as Stand-alone Application and RDC(Remote  
Diagnosis Control) in Web environment.  
Firmware is made up of:  
1. Application (Emulation) that is a interpreter translate data received from Host to a printing language  
(PCL, PS, GDI, etc.) to be able to allow the user to take same output as original composed in Host.  
2. Kernel that control and management the whole procedure include of Control flow and Printing Job before  
transfer to Engine system.  
2-29  
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Product specification and feature  
2.2.6.3 Data and Control Flow  
.
GDI & PCL6 (PCL XL)  
Provided below is a detail explanation of the Block Diagram above.  
Host Side is made up of:  
1. The Print Driver that is Windows application softwares translate printed data to one of printer languages  
and creates spooler file.  
2. Web-based Application offer a varity of additional functions for the printer; management of printing job,  
printer administration, Status monitor to monitoring the printer status by real time in Web, independent  
environment on OS.  
3. Stand-alone Application that is a similar Window software as same as above 2,  
4. Port Monitor that manages the network communication between spooler and Network Interface Card, or  
various additional application and Network Interface Card,(this is, at first, make communication logical  
port, manage the data, transfer them from spooler to network port, and offer the result of printing).  
2-30  
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Product specification and feature  
Firmware Side is made up of:  
1. Network Interface Card is that relay the communication between Host and kernel using various network  
protocols.  
2. Kernel manages the flow control of emulation procedure, receiving data from Host or Network card and  
printing with engine & rendering job.  
3. Emulation interprets the various output data from selected emulation.  
4. Engine prints rendered bit-map data to paper with required size and type by Kernel.  
Job Spooling function for Multi-User, Multi-Printing that is occurred in Network printing and various additional  
printing functions, this Kernel use max. 10 Queuing systems in a memory.  
In Printing, the two procedures are:  
(1) Case of using USB Port  
- After user starts to print document to PCL string or compressed GDI bit-map data; the driver translates  
all graphic data and sends the data to host spooler. The spooler then sends the data stream to the  
printer via USB port.  
- Kernel receives this data from the Host, and then selects the emulation fit to data and start selected  
one. After emulation job ends. Kernel sends the output bit-map data to Engine using Printer Video  
Controller (by clock type for LSU).  
- Engine print the received data to required paper with the sequential developing process.  
(2) Network Interface Card  
- After the user starts to print document to PCL string or compressed GDI bit-map data, the drive  
translate the graphic data and send data to host spooler.  
- If so, Port monitor managing network port receives data from spooler and sends a data stream to the  
Network Interface Card.  
- Network interface card receives it and send to Kernel part.  
- Kernel receives this data from Host, and selects emulation fit to data and start selected one. After  
emulation job ends. Kernel sends the output bit-map data to the Engine using Printer Video Controller  
(by clock type for LSU).  
- Engine print the received data to required paper with the sequential developing process.  
The additional printing function are realized in:  
(1) Web environment  
(2) Window environment.  
In addition, Kernel informs the printing and printer status to end-user making the printing job with the Status  
Monitor.  
2-31  
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Product specification and feature  
2-32  
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Disassembly and Reassembly  
3. Disassembly and Reassembly  
3.1 Precautions when replacing parts  
3.1.1 Precautions when assembling and disassembling  
* Use only approved spare parts. Ensure that part number, product name, any voltage, current or  
temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire  
or electric shock.  
* Do not make any unauthorized changes or additions to the printer, these could cause the printer to  
malfunction and create electric shock or fire hazards.  
* Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of  
the wrong screw could lead to system failure, short circuit or electric shock.  
* Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will  
seriously degrade print quality. There are no serviceable parts inside.  
* Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating  
and firfe. Damaged cables could lead to electric shock or unit malfunction.  
3.1.2 Preautions when handling PBA  
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing  
a PBA.  
>> Precautions when moving and storing PBA  
1. Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.  
2. Do not store a PBA where it is exposed to direct sunlight.  
>> Precautions when replacing PBA  
1. Disconnect power connectors first, before disconnecting other cables  
2. Do not touch any soldered connections, connector terminals or other electronic parts when handling  
insulated parts.  
>> Precautions when checking PBA  
1. Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical  
charge on the body.  
2. Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit  
or get an electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors,  
motors or lamps as they may get hot.  
3. Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct  
screw is used and always ensure that when toothed washers are removed they are refitted in their original  
positions.  
3.1.3 Releasing Plastic Latches  
Many of the parts are held in place with plastic latches. Release carefully to prevent  
damage.  
To remove such parts, press the hook end of the latch away from the part to  
which it is latched.  
3-1  
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Disassembly and Reassembly  
3.2 Screws used in the printer  
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the  
printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the  
correct screws are used in the appropriate places.  
■ F-116 Series  
Part Code  
6003-000196  
6003-000261  
6003-000264  
6003-000196  
6003-000269  
6003-000282  
6006-001078  
6002-000308  
6003-000196  
6003-000282  
6003-000269  
6003-000264  
6003-000282  
6003-000282  
6003-000264  
6003-000282  
6003-000196  
6003-000196  
6003-000269  
6003-000196  
6003-000282  
6003-000196  
6003-000269  
6003-000282  
6003-000301  
Location  
Description  
Qty  
2
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A  
SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-  
CASSETTE  
1
1
1
5
FUSER  
4
1
4
FRAME-LOWER  
29  
2
DRIVE MAIN-BRACKET  
FRAME BASE-PICK UP  
LSU  
5
1
9
LSU-SUB COVER  
COVER-FRONT(650P)  
2
3
CARTRIDGE-TONER KIT SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
4
ADF FRAME-MAIN  
ADF FRAME-LOWER  
DRIVE ADF  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A  
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-  
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A  
6
6
1
4
ADF FRAME-UPPER  
1
23  
12  
2
MAINLINE  
1
3-2  
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Disassembly and Reassembly  
3.3 White Roller  
1. Open the OPE Unit.  
2. Pull the lever up on the right end of the white roller.  
Then lift the roller out.  
3-3  
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Disassembly and Reassembly  
3.4 Front Cover  
1. Take out the Cassette.  
2. Open the front cover.  
Unlatch the front cover from the Frame assy.  
3.5 Rear cover  
Remove 4 screws securing the rear cover and  
remove it.  
3-4  
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Disassembly and Reassembly  
3.6 Scan Ass’y  
1. Before removing Scan Ass’y, remove the rear  
cover.  
4. Remove all connectors and 1 screw.  
2. Open the front cover.  
And remove 2 screws from the front.  
5. Remove 1 screw.  
Then lift the Scan Assy up.  
3. Remove the harness cover [A] from the rear  
after removing 1 screw.  
[A]  
3-5  
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Disassembly and Reassembly  
3.6.1 OPE unit  
1. Open the OPE unit. And release the latch from  
holder.  
3. Remove 2 screws.  
4. Open the OPE bottom cover.  
Release the OPE PBA after removing 1  
connector and 2 screws.  
2. Carefully release the latches from both side of  
OPE unit.  
3-6  
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Disassembly and Reassembly  
3.6.2 Scan Drive unit  
1. Remove the OPE unit. (Refer to 3.6.1)  
Then remove 4 screws.  
3. Remove 2 screws.  
4. Unplug the connector. Then release the scan  
drive unit.  
2. Open the Scan Cover.  
3-7  
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Disassembly and Reassembly  
3.6.3 ADF roller  
1. Remove the Scan Drive unit.  
2. Release the ADF roller as shown below.  
3.6.4 CIS  
1. Remove the white roller.  
2. Release the CIS after unlatching both side  
holder.  
3-8  
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Disassembly and Reassembly  
3.7 Right/Left Cover  
1. Remove the front cover and rear cover. (Refer to 3.4, 3.5)  
2. Remove the Scan Assy. (Refer to 3.6)  
3. Remove the Left/ Right cover by removing hooks of right/left/top/bottom side.  
Hook  
Hook  
3-9  
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Disassembly and Reassembly  
3.8 Fuser Unit  
1. Remove the rear cover.  
2. Remove 4 screws.  
3. Unplug the 2 connectors from SMPS board and Main board.  
4. Take off the Fuser unit.  
3-10  
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Disassembly and Reassembly  
3.9 Drive unit  
1. Remove the Rear cover/ Scan Assy / Left cover.  
2. Remove 6 screws.  
3. Take off the Drive Unit after removing 1  
connector.  
3.10 Solenoid  
1. Remove the Drive unit (refer to 3.9)  
5. Remove the gears.  
2. Remove the solenoid connector on Main PBA.  
(refer to 3.1.14)  
6. Take off the solenoid [B] after removing 1 screw.  
3. Take off the solenoid [A] after removing 1 screw.  
4. To remove the solenoid [B], take off the bracket  
after removing 3 screws.  
[B]  
[A]  
3-11  
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Disassembly and Reassembly  
3.11 FAN  
1. Remove the right cover.  
2. Remove 1 screw and 1 connector.  
3. Take off the FAN.  
3-12  
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Disassembly and Reassembly  
3.12 LSU  
1. Remove the Rear cover/ Scan Ass’y  
2. Lift the LSU unit off by removing 3 screws and 2 connectors.  
3-13  
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Disassembly and Reassembly  
3.13 Transfer Roller  
1. Open the front cover.  
2. Take out the toner cartridge.  
3. Take off the transfer roller by release its right shaft from hook.  
Transfer roller  
Caution  
Don’t touch the surface of tranfer roller.  
3-14  
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Disassembly and Reassembly  
3.14 Main PBA and SMPS/HVPS board  
1. Take out the Cassette unit.  
2. Remove Front cover / Rear cover / Scan Ass’y / Right cover. (refer to 3.4~3.7)  
3. Remove 10 screws (bottom x 9 , rear x 1 ) and 2 connector. (SMPS x 1 , Fan x 1)  
4. Turn the board shield over.  
5. Remove 5 screw and unplug all connectors on Main PBA. Then release the Main PBA.  
6. Remove 5 screw and unplug all connectors on SMPS/HVPS board. Then release the SMPS/HVPS board.  
3-15  
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Disassembly and Reassembly  
3.15 Pick up roller  
1. Take out the Cassette unit.  
2. Turn the printer over.  
3. Take off the pick up roller after removing 1 screw.  
3.16 Cassette holder pad  
1. Take out the Cassette unit.  
2. Take off the holder pad by unhooking both  
latches.  
3-16  
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Alignment and Troubleshooting  
4. Alignment and Troubleshooting  
4.1 Alignment and Adjustments  
This chapter describes the main functions for servicing the equipment, such as the product maintenance  
proper repair procedures, jam removal procedures, and so on.  
4.1.1 Control Panel  
■ F-116 Series  
This control panel may differ from your machine depending on its model.  
1
2
3
4
5
6
7
one-touch dial  
Reduce/Enlarge  
Delay Send  
Multi Send  
Stores frequently-dialed fax number.  
Makes a copy smaller or larger than the original.  
Allows you to send a fax at a later time when you will not be present.  
Allows you to send a fax to multiple destinations.  
Converts the fax receiving mode.  
Receive Mode  
Resolution  
Adjusts the resolution of the documents for the current fax job.  
Shows the current status and prompts during an operation.  
Display  
Scroll through the options available in the selected menu, and increase or  
decrease values.  
8
9
Arrow  
OK  
Confirms the selection on the screen.  
4-1  
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Alignment and Troubleshooting  
10  
Menu  
Enters Menu mode and scrolls through the available menus.  
Shows the status of your machine.  
Sends you back to the upper menu level.  
Activates fax mode.  
11 Status  
12  
13  
14  
15  
Back  
(Fax)  
(Copy)  
(Scan)  
Activates copy mode.  
Activates scan mode.  
Dials fax number, and enters the number value for document copies or other  
options.  
16 Numeric keypad  
Stops an operation at any time. The pop-up window appears on the screen  
showing the current job that the user can stop or resume.  
17  
Stop/Clear  
18  
19  
Start  
Starts a job.  
On Hook Dial  
Performs same as you hold a handset under the telephone line is engaged.  
In standby mode, redials the last number. Also in edit mode, inserts a pause  
into a fax number.  
20  
Redial/Pause  
Allows you to store frequently used fax numbers or search for stored fax  
numbers.  
21  
22  
Address Book  
(power)  
Turns the machine on or off.  
23 power LED  
Shows whether the machine is turned on or off.  
4-2  
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Alignment and Troubleshooting  
4.1.2 Understanding the Status LED  
The color of the status LED indicates the machine’s current status.  
STATUS DESCRIPTION  
Off  
• The machine is off-line.  
• The machine is in power saver mode. When data is received, or any button  
is pressed, it switches to on-line automatically.  
Green :  
Online  
Blinking  
• When the backlight slowly blinks, the machine is receiving data from the  
computer.  
• When the backlight blinks rapidly, the machine is printing data.  
On  
The machine is on-line and can be used.  
Red :  
Error  
Blinking  
• A minor error has occurred and the machine is waiting for the error to be  
cleared. Check the display message. When the problem is cleared, the  
machine resumes.  
• Small amount of toner is left in the cartridge. The estimated cartridge lifea is  
nearing its replacement interval. Prepare a new cartridge for replacement.  
You may temporarily increase the printing quality by redistributing the toner.  
On  
• A toner cartridge has almost reached its estimated cartridge lifea.  
It is recommended to replace the toner cartridge.  
• A paper jam has occurred.  
• The cover is opened. Close the cover.  
• There is no paper in the tray. Load paper in the tray.  
• The machine has stopped due to a major error. Check the display  
message.  
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of  
print-outs and is designed pursuant to ISO/IEC 19752. The number of pages produced will be affected by the percent  
of imaged area of your original. The operating environment, printing interval, media type, and media size, may also  
affect the number of pages produced by your cartridge. Some amount of toner may remain in the cartridge even  
when Toner Empty appears on the display and the printer stops printing.  
4-3  
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Alignment and Troubleshooting  
4.1.3 JAM Removal  
4.1.3.1 Clearing Original Document Jams  
When an original jams while passing through the document feeder, a warning message appears on the  
display screen.  
Input Misfeed  
Exit Misfeed  
1. Remove any remaining originals from the  
document feeder.  
1. Remove any remaining originals from the  
document feeder.  
2. Pull the jammed document gently out of the  
document feeder.  
2. Open the control panel by gripping it on the  
bottom edge and pulling it.  
3. Pull the document gently out of the document  
feeder.  
3. Load the documents back into the document  
feeder.  
4. Close the control panel. Then load the  
documents back into the document feeder.  
Note: Ensure the number of originals you place in the ADF does not exceed its tray capacity.  
4-4  
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Alignment and Troubleshooting  
4.1.3.2 Clearing paper jams  
When a paper jam occurs, a warning message appears on the display.  
To resume printing after clearing paper jams, you must open and close the front door.  
3. Inspect tray and clear any damaged sheets.  
In tray 1  
1. Open and close the front door. The jammed  
paper is automatically ejected from the machine.  
If the paper does not exit, go to the next step.  
2. Pull out tray 1.  
If the paper does not move when you pull, or if  
you do not see the paper in this area, check the  
fuser area around the toner cartridge.  
4. Insert tray 1 back into the machine until it snaps  
into place. Printing automatically resumes.  
4-5  
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Alignment and Troubleshooting  
In the manual tray  
Inside the machine  
1. If the paper is not feeding properly, pull the  
paper out of the machine.  
1. Open the front door and pull the toner cartridge  
out, lightly pushing it down.  
2. Open and close the front door to resume  
printing.  
2. Remove the jammed paper by gently pulling it  
straight out.  
3. Replace the toner cartridge and close the front  
door. Printing automatically resumes.  
4-6  
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Alignment and Troubleshooting  
4. Pull the pressure levers down and remove the  
In exit area  
paper.  
1. Open and close the front door. The jammed  
paper is automatically ejected from the machine.  
If you do not see the jammed paper, go to next  
step.  
2. Gently pull the paper out of the output tray.  
5. Return the pressure levers to their original  
position.  
6. Close the rear door.  
If you do not see the jammed paper or if there is  
any resistance when you pull, stop and go to the  
next step.  
7. Open and close front door, printing automatically  
resumes.  
3. Open the rear door.  
4-7  
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Alignment and Troubleshooting  
4.1.4 Paper Path  
4-8  
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Alignment and Troubleshooting  
4.1.5 Menu Map  
The control panel provides access to various menus to set up the machine or use the machine’s functions.  
These menus can be accessed by pressing Menu. To select 1st level menu, press the menu button or  
numeric button.  
1st Level  
Paper Type  
2nd Level  
3rd Level  
Default  
Plain  
1. Paper Setting  
Plain/Thick/Thin/  
Cotton/Colored/  
Pre-Printed/  
Paper Type ▶  
Paper  
Recycled/Envelope/  
Transparency/Label/  
Cardstock/Bond/  
Archive  
Paper Size  
Tray Paper  
Letter, Legal, A4,  
Executive, Folio, A5,  
JIS B5, A6, ISO B5,  
Oficio  
Letter  
Letter  
Manual Feed  
Letter, Legal, A4,  
Executive, Folio, A5,  
JIS B5, A6, ISO B5,  
Oficio  
2. Copy Setup  
Default-Change  
Darkness  
Light/Normal/Dark  
Normal  
TEXT  
Default-Change ▶  
Original Type  
Text, Photo, Text/  
Photo  
Reduce/Enlarge  
[Original(100%)]  
[LGL→LTR(78%)]  
[LGL→A4(83%)]  
[A4→LTR(94%)]  
[EXE→LTR(104%)]  
50%  
100%  
150%  
200%  
[Custom:50-200%]  
[1-99]  
No. of Copies  
15,30,60,180Sec, Off  
On,Off  
1
Timeout  
30sec  
Off  
CopyCollated  
Darkness  
Light/Normal/Dark  
Normal  
TEXT  
Original Type  
Text, Photo,  
Text/Photo  
4-9  
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Alignment and Troubleshooting  
1st Level  
Ring to Answer  
2nd Level  
3rd Level  
Default  
3. Fax Setup  
1~7  
1
Ring to Answer ▶  
Darkness  
Light/Normal/Dark  
1~15 Min  
0~13 times  
On, Off, On-Error  
On, Off  
On, Off  
On, Off  
0~30mm  
0~9  
Normal  
3 minutes  
7 times  
On-Error  
On  
Redial Term  
Redials  
MSG Confirm  
Image TCR  
Auto Report  
Auto Reduction  
Discard Size  
Receive Code  
DRPD Mode  
Delay Fax  
On  
On  
20mm  
9
set  
4. Fax Feature  
Fax:  
Delay Fax ▶  
Priority Fax  
Add Page  
Fax:  
Yes, No  
Yes, No  
Enter Number  
Enter Name  
Poll Code  
On  
Cancel Job  
Delay Rx Poll  
5. Advanced fax  
Send Forward  
RCV Forward  
Send Forward ▶  
Off  
Off  
Off  
On  
Start Time/ End Time  
Print Local Copy  
Off  
Toll Save  
On  
Start Time  
End Time  
Fax:  
Off  
Junk Fax Setup  
On  
Off  
Off  
Off  
Secure Receive  
Prefix Dial  
On,Off, Print  
FAX: xxxxx (5 digits)  
On, Off  
Stamp RCV Name  
Caller ID  
Off  
Off  
On  
On, Off  
ECM Mode  
On, Off  
4-10  
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Alignment and Troubleshooting  
1st Level  
Phone Book  
2nd Level  
3rd Level  
Default  
6. Reports  
Phone Book ▶  
Sent Report  
RCV Report  
System Data  
Scheduled Jobs  
MSG Confirm  
Junk Fax List  
Speaker  
10 ea  
7. Sound/Volume  
On, Off, Comm.  
Off, Low,Med,High  
On, Off  
Comm.  
Med  
Off  
Speaker ▶  
Ringer  
Key Sound  
Alarm Sound  
Machine ID  
On, Off  
On  
8. Machine Setup  
Fax:  
Machine ID ▶  
ID:  
Date & Time  
00-00-0000  
00:00(AM)  
12, 24 hours  
Tone,Pulse  
Clock Mode  
Dial Mode  
Language  
12hours  
Tone  
[English/French/  
SPANISH /  
English  
PORTUGUESE /  
GERMAN /ITALIAN /  
DUTCH /RUSSIAN /  
Norwegian/Finnish/  
Danish/Swedish/  
Turkish] -13  
Languages  
Toner Save  
Power Save  
On  
Off  
Off  
On  
5/10/15/30/45  
Off  
USB Mode  
Clear Toner  
Fast, Slow  
On  
Fast  
Off  
Off  
4-11  
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Alignment and Troubleshooting  
1st Level  
Clean Drum  
2nd Level  
On  
3rd Level  
Default  
On  
9. Maintenance  
Clean Drum ▶  
Off  
Notify Toner  
On  
Off  
Clear Memory  
Clear All Mem.  
Paper setting  
Copy Setup  
Fax Setup  
Fax Feature  
Advanced Fax  
Sound/Volume  
Machine Setup  
Sent Report  
RCV Report  
Phone Book  
Adjust Shading  
TonerLow Alert  
On  
Off  
On  
Off  
On  
4-12  
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Alignment and Troubleshooting  
4.1.6 Tech Mode  
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of  
a malfunction. While in Tech mode, the machine still performs all normal operations.  
To enter the Tech Mode  
To enter the Tech Mode, press the buttons as following  
“ Menu # 1 9 3 4 Menu”  
And the LCD briefly displays ‘Tech Mode’, the machine has entered service tech mode.  
After entering the tech mode, select the item you want by using the “ , , OK ” buttons on control panel.  
4-13  
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Alignment and Troubleshooting  
■ Tech mode Menu Map  
Depth1  
Depth2  
Depth3  
Data Setup  
Send Level  
-9~-15  
Modem Speed  
Error Rate  
33.6, 28.8, 14.4, 12.0, 9.6, 4.8  
5%, 10%  
Dial Mode  
Tone,Pulse  
Notify Toner  
Customer No.  
Customer Name  
Service No.  
Serial No.  
Customer Name  
Service No.  
Serial No.  
Clear All Mem.  
Clear Count  
Total Page Count  
FLT Scan CNT  
ADF Scan Count  
Used Toner CNT  
Local  
Flash Upgrade  
Silence Time  
TonerLow %  
Test Param Set  
Switch Test  
Modem Test  
Dram Test  
Off/ 12 Sec/Unlimited  
[1-30]%:__  
[00-50]  
Machine Test  
Rom Test  
Pattern Test  
Dial Test  
Shading Test  
Protocol  
Report  
System Data  
Error Info  
Shading Data  
Supplier Info  
4-14  
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Alignment and Troubleshooting  
Data Setup  
Send Level  
You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm.  
Caution : The Send Fax Level is set at the best condition from factory. Never change settings arbitrarily.  
Dial Mode  
This function can choose dial method.  
*Default : Dial (Dial/Pulse)  
Modem Speed  
You can set the maximum modem speed.However, outbound communication is switched automatically to  
match the standard of the receiving fax. Therefore, when communicating with a lower speed modem, the  
outbound communication speed will be set to low. This will allow for better transmission/reception by the  
receiving fax.  
Error Rate  
When the error rate is about exceed the set value, the Baud rate automatically adjusts to 2400 bps. This  
ensures that the error rate remains below the set value.You can select the rate between 5% and 10%.  
Clear All Memory  
The function resets the system to factory default settings.This function is used to reset the system to the  
initial value when the product was functioning normally. All the values are returned to the default values,  
and all the information, which was set by the user, will be erased.  
NOTICE : Always perform a memory clear after replacing the main board. Otherwise, the system may not  
operate properly.  
Toner Low %  
The function is to set up the time to inform toner low status. This function can provide user convenience for  
replacing the toner cartridge.  
Clear Count  
This function resets Total Page Count, Flatbed Scan Count, ADF Scan Count.  
Notify Toner  
Silence Time  
Test Param Set  
You can set the parmeter for handset standard.  
Caution : The parameter value is set at the best condition in the shipment from factory.  
4-15  
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Alignment and Troubleshooting  
Machine Test  
Switch Test  
Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window  
each time you press a key.  
Modem Test  
Use this feature to hear various transmission signals to the telephone line from the modem and tocheck the  
modem. If no transmission signal sound is heard, it means the modem part of the mainboard malfunctioned.  
Dram Test  
Use this feature to test the machine’s DRAM. The result appears in the LCD display.If all memory is working  
normally, the LCD shows << O K >>ROM TEST  
Use this feature to test the machine’S ROM. The result and the software version appear in the LCD display.  
• FLASH VER : 1.00 V  
• ENGINE VER :1.00V  
Shading Test  
This function is to get the optimum scan quality out of  
the CCD(ChargeCoupled Device).  
If the copy image quality is poor, perform this function  
to check the condition of the CCD unit.  
4-16  
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Alignment and Troubleshooting  
Report  
PROTOCOL LIST  
This list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or receiving  
operation.  
If a communication error occurs, use this report to check for send and receive errors.  
SYSTEM DATA  
This list provides a list of the user system data settings and tech mode settings.  
SUPPLIES INFO  
This report shows the status of toner cartridge. This report includes toner remaining, average area coverage,  
installed date etc.  
4-17  
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Alignment and Troubleshooting  
4.1.7 EDC Mode  
The EDC Mode is used to independently control and test each sensor and driver component, so as to more  
easily service the printer.  
■ Method to enter  
1. After turn on the system power, check the “Ready” message on the LCD.  
2. To enter the EDC Mode, Push the buttons outlined below in the order outlined.  
“Menu → Stop → Left arrow → Back → OK → Right arrow”  
3. The message “COMPONENT TEST Press Menu Key” display on the LCD.  
4. To get out of the EDC Mode, Press the “Stop” key  
4-18  
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Alignment and Troubleshooting  
■ EDC Mode Menu  
0. Cover Status  
Item  
Description  
Front Cover  
When the front cover opened, “Open” message display LCD. If the front  
cover closed, “Closed” message display LCD.  
1. Sensor Status  
Item  
Description  
Regi/Feed/Exit Sensor  
Manually open and close the actuator of the sensor [Regi, Feed, and/or  
Exit Sensor] you wish to check, the message “Without Paper” and “With  
Paper” message will be displayed.  
Empty  
Manually open and close the actuator of the Empty Sensor, the message  
“Present” and “Empty” message will be displayed.  
2. Fan Test  
Item  
Description  
Fuser Fan  
If “OK” key is pushed after “ON” displayed, fan will be run. Fuser fan will  
auto - stop after 10 seconds and ”OFF” message will be displayed.  
3. Clutch Test  
Item  
Description  
Pick up Clutch  
When “OK” key is pushed after ”ON” message displayed, clutch turns on.  
Pick Up Clutch will be turn off after 3 seconds and ”OFF” message will be  
displayed.  
Regi Clutch  
When “OK” key is pushed after ”ON” message displayed, clutch turns on.  
Pick Up Clutch will be turn off after 3 seconds and ”OFF” message will be  
displayed.  
4. Fuser Ctrl  
Item  
Description  
Temp Control  
Fuser on and off. “ON” is selected, fuser will be active and display the  
fuser temperature [XXX] but “OFF” is selected, fuser will be stop.  
Fuser Temp.  
Fuser temperature displayed on LCD (example: [170] )  
4-19  
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Alignment and Troubleshooting  
5. LSU Control  
Item  
Description  
LD Power  
LSU Motor  
LSU Ready  
Hsync  
When “OK” key is pushed after ”ON” message displayed, ”OFF” message  
will be displayed after 10 seconds  
If “OK” key is pushed after “ON” displayed, motor will be run. LSU motor  
will auto - stop after 10 seconds and ”OFF” message will be displayed.  
If “OK” key is pushed after “ON” displayed, motor will be run. ”1” message  
will be displayed.  
If “OK” key is pushed after “ON” displayed, motor will be run. ”1” message  
will be displayed.  
6. DEV Control  
Item  
Description  
THV (+)  
THV (-)  
If “OK” key is pushed after “ON” displayed, THV (+) will be turned on.  
If “OK” key is pushed after “ON” displayed, THV (-) will be turned on.  
If “OK” key is pushed after “ON” displayed, Dev Bias will be turned on.  
If “OK” key is pushed after “ON” displayed, MHV Bias will be turned on.  
Dev Bias  
MHV Bias  
■ ACRONYMS  
• DEV – Developing High Voltage  
• EDC – Embedded Diagnostic Control  
• F/W – Firmware  
• HVPS – High Voltage Power Supply  
• H/W – Hardware  
• LD  
– Laser Diode  
• LSU – Laser Scanning Unit  
• MHV – Main High Voltage (Charge Voltage)  
• OPC – Optical Photo Conductor  
• SCF – Second Cassette Feeder  
• THV – Transfer High Voltage  
4-20  
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Alignment and Troubleshooting  
4.1.8 Firmware upgrade and replacing the main PBA.  
♦ USB and Network port are used to update the firmware.  
Network applications (SWAS, SWS) can be used to update the firmware.  
♦ Normal Update  
Send ROM file via USB, network port in Ready state.  
It will automatically update and reset.  
♦ Special Mode Update  
1. Power On While Pressing “Stop / Clear” Button.  
- It displays download mode message.  
2. Send ROM file via USB.  
3. It will automatically update and reset.  
Note  
* You can refer to the F/W Version Info. by pressing Menu # 1 9 3#  
* You have to perform factory clearing  
(Menu → # → 1 → 9 → 3 → 4 → Start) after updating ROM file.  
Notice : If you perform a “Factory Clearing”, all of count values and data saved in MFP will be cleared.  
♦ Caution when replacing the Main PBA  
1. After replacing the new main PBA, press “ Menu # 1 9 3 Start“  
2. When [Clear Memory] message appears, press “(OK)“ button.  
And then select the country relative to your product.  
3. After initialization, turn the machine off then on.  
4. Enter the Tech mode. Execute “Shading test” in “Machine test“ to check the CIS shading data  
4-21  
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Alignment and Troubleshooting  
4.1.9 Periodic Defective Image  
If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller.  
Refer to the table below and check the condition of the appropriate roller.  
Roller  
OPC Drum  
Period (mm)  
75.6mm  
35mm  
Phenomenon  
White and Black Spots  
Defective part  
Developing Roller  
Charging Roller  
Supply Roller  
White spot, Horizontal black band  
Toner Cartridge  
37.5mm  
49mm  
Black Spot and line and periodic band  
Periodic Band by little difference of density  
Transfer Roller  
Pressure Roller  
Fusing Roller  
47mm  
Ghost, Damaged image by abnormal transfer Transfer roller  
75.4mm  
77.5mm  
Background  
Fuser  
Black spot and image ghost  
3
2
7
4
1
6
5
1
2
3
4
OPC  
5
6
7
Tranfer roller  
Developing Roller  
Charging roller  
Supply Roller  
Pressure roller  
Fusing roller  
4-22  
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Alignment and Troubleshooting  
4.1.10 Error Message  
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables  
below to understand the messages’ and their meaning, and correct the problem as is necessary.  
Checking display messages  
• If a message is not in the table, reboot the power and try the printing job again.  
• Some messages may not appear in the display depending on the options or models.  
• [error number] indicates the error number.  
• [tray type] indicates the tray number.  
• [media type] indicates the media type.  
• [media size] indicates the media size.  
• [color] indicates the color of toner or imaging unit.  
LCD Display  
Document Jam  
Descriptions  
Solutions  
Clear the JAM.  
When Document Jam occurred at  
ADF module, this is displayed on  
LCD.  
[Door Open]  
The front cover is not securely  
latched.  
Close the front door.  
[ No Paper ]  
Add Paper  
When there is no paper in CASSETTE Load paper in the paper tray.  
Tray, machine displays this message  
on LCD.  
[Paper Jam 0]  
When the machine encountered paper Clear the JAM. (Refer to JAM removal)  
jam in pick-up area, Machine displays  
Open/Close Door  
on the LCD.  
[Paper Jam 1]  
When the machine encountered paper Clear the JAM. (Refer to JAM removal)  
jam in paper exit of Machine, machine  
Open/Close Door  
displays on LCD.  
[Paper Jam 2]  
When the machine encountered paper Clear the JAM. (Refer to JAM removal)  
jam in paper exit of Machine, machine  
Check Inside  
displays on the LCD.  
[COMM. Error]  
When the machine has problem in  
communication, it displayed on the  
LCD.  
Ask the sender to try again.  
Machine displays this in case of  
Transmission.  
Machine displays this in case of fax  
handshaking step of Reception.  
[Line Error]  
When the machine has problem in  
Try again. If the problem persists, wait  
an hour or so for the line to clear and  
try again.  
case of Fax Data reception step.  
Or, turn the ECM on.  
4-23  
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Alignment and Troubleshooting  
LCD Display  
[No Answer]  
Descriptions  
Solutions  
The remote fax machine has not  
Try again. Make sure that the remote  
machine is operational.  
answered after several redial  
attempts.  
[Incompatible]  
The remote machine does not have  
the requested feature, such as a  
delayed transmission. It also occurs  
if the remote machine does not have  
enough memory space to complete  
the operation you are attempting.  
Reconfirm the remote machine’s  
features.  
Line Busy  
The remote person did not answer or Try again after a few minutes.  
the line is already engaged.  
Power Failure  
Power has turned off then on and the You need to start again the job which  
machine’s memory has not been  
saved.  
you were trying to do before the power  
failure.  
[Stop Pressed]  
Memory Full  
The Stop/Clear button is pressed  
during a copy or fax operation.  
Try again.  
The memory is full.  
Delete unnecessary documents,  
retransmit after more memory  
becomes available or split the  
transmission into more than one  
operation.  
CRU Fuse Error  
When the machine failed in installing  
Open the front door and take out the  
toner cartridge.  
the new toner cartridge.  
Then re-install it.  
[Hsync Error]  
Or  
When the machine has encountered  
the LSU could not reach the READY  
state.  
Enter the EDC mode.(Refe to EDC  
mode). And check the LSU  
Control Test. If the LSU is defective,  
replace it.  
[LSU Error]  
[Toner Low]  
Small amount of toner is left in the  
cartridge.  
Prepare a new cartridge for  
replacement. You may temporarily  
The estimated cartridge life of toner is increase the printing quality by  
close.  
redistributing the toner.  
Replace Toner  
Small amount of toner is left in the  
cartridge.  
Replace the toner cartridge.  
[Bypass Jam]  
When the machine detected the non- Clear the JAM.  
feeding from BYPASS tray.  
Group Not  
You have tried to select a group  
location number where only a single  
location number can be used, such  
as when adding locations for a  
broadcasting operation.  
Just use a one-touch or speed dial  
Available  
number or dial a number manually  
using the number keypad  
Retry Redial ?  
The machine is waiting for a specified You can press OK to immediately  
time interval to redial a previously  
busy station.  
redial, or Stop/Clear to cancel the  
redial operation.  
4-24  
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Alignment and Troubleshooting  
LCD Display  
Descriptions  
Solutions  
NO. Not Assigned  
The one-touch or speed dial location  
you tried to use has no number  
assigned to it  
Dial the number manually using the  
number keypad or assign the number.  
Load Document  
You have attempted to set up a copy  
or fax operation with no document  
loaded.  
Load a document and try again.  
Cancel ?  
Your machine’s memory has become To cancel the fax job, press the No  
1:Yes 2:No  
full while documents were being  
loaded into memory.  
1 button Yes. If you want to send the  
pages already stored, press the No  
2 button No. You should send the  
remaining pages later when the  
memory is available.  
Operation Not  
Assigned  
You are doing in the Add/Cancel  
Check the display to see if there is any  
operation, but there is no jobs waiting. scheduled job. The display should  
indicate them in standby mode, for  
example, Delay Fax.  
[Low Heat Error]  
Open Heat Error  
[Over Heat]  
Temperature could not reach certain  
level.  
Refer to the flow chart of the fuser  
problem.  
The thermistor has been disconnected. Refer to the flow chart of the fuser  
problem.  
Temperature has gone up very high  
degree.  
Refer to the flow chart of the fuser  
problem.  
[Jam 1] or  
There is no Cartridge in MFP.  
Install the toner cartridge.  
Replace the toner cartridge.  
Replace the toner cartridge.  
Replace the toner cartridge.  
[No Cartridge]  
Toner Exhausted  
Replace Toner  
The cartridge is out of toner.  
Toner Empty  
Toner is empty, replace or order for  
new toner.  
Replace Toner  
Non Muratec  
When NON-Muratec cartridge is  
Cartridge  
inserted in MFP.  
4-25  
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Alignment and Troubleshooting  
4.2 Troubleshooting  
4.2.1 Procedure of Checking the Symptoms  
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.  
Power On  
- No Power  
- Power Module error  
Green LED on?  
- Main PBA error  
- Panel PBA error  
Check the  
Ready or  
Power save  
error message.  
( Refer to 4.1.10  
Error message)  
Error LED ON?  
Test Print  
printing  
Quality is  
Nomal?  
Refer to "Solution  
of Image Problem"  
END  
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Alignment and Troubleshooting  
4.2.2 The cause and solution of Bad image  
1) Vertical Black Line and Band  
Description : 1. Straight thin black vertical line occurs in the printing.  
2. Dark black vertical band occur in the printing.  
1. Damaged develop roller in  
the Toner cartridge. Deformed Doctor-blade  
or cleaning-blade.  
If causes 1 and 2 occur in the  
toner cartridge, replace the toner  
cartridge and try to print out.  
2. Scratched surface of  
the charge roller in the toner cartridge.  
3. Partly depression or  
deformation on the surface of  
the transfer roller.  
Replace the transfer roller if  
occurred as No. 3.  
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Alignment and Troubleshooting  
2) Vertical White Line  
Description : White vertical voids in the image.  
Foreign matter stuck onto the  
window : Clean the LSU window  
with recommended cleaner(IPA)  
Clean the window with a clean  
cotton swab.  
1. Foreign matter stuck onto the  
window of internal lenses  
of LSU mirror.  
2. Foreign matter or  
toner particles between the toner  
cartridge roller and blade. (In case the life of the  
toner cartridge has been expired, white  
lines or light image occur in  
Replace the toner cartridge.  
front of the image.)  
3. It may occur due to dirty or �  
foreign substances are on the window  
of the toner cartridge frame.  
No 3. : Clean the exposure  
window. (toner cartridge)  
No. 4. : Open the front cover and  
check ribs that corresponds to the  
position of the voids. Remove if  
found.  
4. If the fuser is defective,  
voids occur periodically at the  
top of a black image.  
5. It may occur when foreign  
substances are on the OPC Drum.  
If the problems are not solved,  
replace the toner cartridge.  
6. Partly depression or  
deformation on the surface of the  
transfer roller  
Replace the transfer roller if  
occured as NO.6  
4-28  
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Alignment and Troubleshooting  
3) Horizontal Black Band  
Description : Dark or blurry horizontal stripes occur in the printing periodically.  
(They may not occur periodically.)  
Clean each voltage terminal of the  
1. Bad contacts of the voltage  
terminals to developer.  
Charge, Supply, Develop and  
Transfer roller.(remove the toner  
particles and paper particles)  
2. The rollers of  
developer may be stained.  
OPC Drum = 75.6mm  
1. Clean the right Gear that has  
relatively small gap of the teeth  
in the OPC.  
2. If the malfunction persists,  
replace the developer.  
Developing Roller = 35mm  
Charging Roller = 37.5mm  
Supply Roller = 49mm  
Transfer Roller = 47mm  
Pressure Roller = 75.4mm  
Fusing Roller = 77.5mm  
4-29  
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Alignment and Troubleshooting  
4) Black/White Spot  
Description : 1. Dark or blurry spots occur periodically in the printing  
2. White spots occur periodically in the printing  
1. If dark or blurry  
black spots occur periodically,  
Print several OPC cleaning Mode  
Prints and then run the Self-test  
2 or 3 times.  
the rollers in the Developer may be conta-  
minated with foreign material or paper particles.  
(Charge roller : 37.5mm interval  
OPC drum : 75.6mm interval)  
In case of 75.6 mm interval  
2. If faded areas or voids  
occur in a black image at intervals  
of 75.6 mm, or black spots occur elsewhere,  
the OPC drum surface is  
unremovable in 1, Clean foreign  
substances stuck on the OPC location  
equivalent to black spots and white  
spots with a dry duster  
.
damaged.  
1. The transfer roller has expired  
[50.000 sheets]. Replace it.  
3. If a black image is  
partially broken, the transfer voltage is  
abnormal or the transfer roller's  
life has expired.  
2. In case of 37.5 mm interval  
unremovable in 1, take measures  
as to replace the developer  
cartridge and try to print out.  
3. Clean the inside of the set against  
the paper particles and foreign  
matter in order not to cause the  
trouble.  
4-30  
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Alignment and Troubleshooting  
5) Light Image  
Description : The printed image is light, with no ghost.  
Check if the Toner Save mode is off.  
Check if the density is light.  
1. Develop roller  
brush is too thin due to the cartridge  
being almost empty.  
No 1 : Replace the toner cartridge  
and try to print out.  
No 2 : Instruct the customer that the  
machine has to be at average room  
temperate in order to produce good  
copy quality.  
2. Ambient temperature  
is below than 10.  
3. Bad contact  
caused by the toner stains  
between the high voltage terminal  
in the HVPS.  
No3 : Clean any contaminated  
terminals.  
Replace the HVPS if the problems  
any contaminated terminals.  
not solved by the above four  
instructions.  
4. Abnormal output  
from the HVPS.  
(Run self-test and check 1~4)  
4-31  
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Alignment and Troubleshooting  
6) Dark Image or a Black Page  
Description : The printed image is dark.  
Check the state of the connector  
which connects the engine board  
and HVPS.  
1. No charge voltage in the engine board.  
2. Charge voltage is not turned  
on due to the bad contacts between  
power supply in the side of the Toner  
cartridge and charge terminal  
of HVPS.  
1. Clean the high voltage charge  
terminal.  
2. Replace the HVPS if not solved  
by the above direction 1 and 2.  
3. VD0 signal of the Main PBA is Low state.  
Replace the LSU Unit or Main PBA.  
4-32  
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Alignment and Troubleshooting  
7) Uneven Density  
Description : Print Density is uneven between left and right.  
1. The pressure force  
on the left and right springs of the  
transfer roller is not even, the springs are  
damaged, the transfer roller is improperly  
installed, or the transfer roller  
bushing or holder is  
Replace both the left and right  
Spring Holder.  
damaged.  
Occur in the toner cartridge gently  
shake the toner cartridge.  
2. The life of the Toner cartridge  
has expired.  
3. The toner level is not even on  
the toner cartridge roller due to the  
bad blade.  
Replace the toner cartridge and  
try to print out.  
4-33  
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Alignment and Troubleshooting  
8) Background  
Description : Light dark background appears in whole area of the printing.  
1. Does character  
exist less than 2% per a page, or has  
machine been left used  
The toner cartridge is basically  
designed to print 7K sheets with  
5% image. If it prints more than  
8K sheets with 2% coverage, a  
background can occur.  
for a long time?  
The A/S is not guaranteed if using  
a recyled the toner cartridger.  
2. Is a recycled toner cartridge be used?  
Replace the toner cartridge when  
the life span of it has been ended.  
3. Has the life span of the toner  
cartridge ended?  
Clean the bushing part of the  
transfer roller.  
4. Is the movement(Up and Down)  
of the transfer roller smooth?  
1. If the problem is still not solved,  
replace the toner cartridge.  
2. Gently shake the toner  
cartridge.  
5. Is the HVPS normal?  
4-34  
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Alignment and Troubleshooting  
9) Ghost (1)  
Description : Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing.  
1. Bad contacts  
caused by contamination  
from toner particles between high voltage  
terminal in the main body and the  
electrode of the Toner  
Clean any contaminated terminals.  
cartridge.  
2. Bad contacts caused  
by contamination from toner particles  
between high voltage terminal in the main  
body and the one in the  
Occur in the toner cartridge,  
replace the toner cartridge and  
try to print out.  
HVPS board.  
Replace the engine board if not  
solved by the above directions 1-2.  
3. The life of toner cartridge is expired.  
If not solved by the direction 3,  
check the transfer roller lifetime  
and replace it.  
4. Transfer roller lifetime(50K sheets)  
has expired.  
Continue..  
4-35  
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Alignment and Troubleshooting  
Continue..  
Instruct the customer that the  
machine has to be at average room  
temperate in order to produce good  
copy quality.  
5. Abnormal low temperature  
(below 10).  
Occur in the toner cartridge,  
replace the toner cartridge and  
try to print out.  
6. Damaged cleaning blade in the  
toner cartridge.  
4-36  
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Alignment and Troubleshooting  
10) Ghost (2)  
Description : Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing.  
(When printing on card stock or transparencies using manual feeder)  
When printing on card stock  
thicker than normal paper or  
transparencies such as OHP, higher  
transfer voltage is  
Select 'Thick Mode' on paper type  
menu from the software application  
and after using returning to the  
original mode is recommended.  
required.  
4-37  
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Alignment and Troubleshooting  
11) Ghost (3) : Fuser  
Description : Ghost occurs at 62.8 mm or 77.6mm intervals.  
Disassemble the fuser Unit.  
Clean the Fuser Rollers,  
and Thermistor.  
The temperature of the fuser �  
is being maintained too high.  
(Caution: can be deformed)  
4-38  
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Alignment and Troubleshooting  
12) Stains on the Face of Page  
Description : The background on the face of the printed page is stained.  
1. Toner leakage due to improperly  
sealed toner cartridge.  
Replace the toner cartridge.  
If the transfer roller is  
contaminated, run PC Cleaning  
Mode Print 2 or 3 times.  
And perform Self-Test 2 or 3 times  
to remove contamination.  
2. If the transfer roller is  
contaminated, stains on the face of  
page will occur.  
4-39  
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Alignment and Troubleshooting  
13) Stains on Back of Page  
Description : The back of the page is stained at 47 mm or 62.8mm intervals.  
1. Replace the transfer roller if  
contaminated severely.  
1. 47mm : Transfer roller is  
contaminated.  
2. Perform the OPC Cleaning Mode  
Print 2 or 3 times. Run Self-Test  
to remove the contamination of  
the transfer roller.  
Disassemble the fuser and clean  
the H/R(Heat Roller) and P/R  
(Pressure roller). And check the  
area between H/R and Thermistor.  
If contaminated, clean the thermistor,  
be careful not to bend its mounting  
bracket.  
2. 62.8mm : Pressure roller is  
contaminated.  
4-40  
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Alignment and Troubleshooting  
14) Blank Page Print out (1)  
Description : Blank page is printed.  
1. Check if the Ground-OPC is  
defective(set inside right side).  
2. Remove contamination of the  
terminals of the toner cartridge  
and the unit.  
Bad ground contacts in OPC and/or  
toner cartridge.  
4-41  
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Alignment and Troubleshooting  
15) Blank Page Print out (2)  
Description : 1. Blank page is printed.  
2. One or several blank pages are printed.  
3. When the printer turns on, several blank pages print.  
Remove contamination of the  
terminals of the toner cartridge.  
1. Bad ground contacts in OPC and/or  
toner cartridge.  
1. Perform the engine self test  
using EDC Mode to check if the  
Solenoid is normal.  
2. If not solved by the above  
directions 1-2, Replace the  
engine board.  
2. Abnormal solenoid.  
3. Turn the power off, delete the  
data of PC and try printing again.  
4-42  
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Alignment and Troubleshooting  
4.2.3 The cause and solution of the bad discharge  
1) Wrong Print Position  
Description : Printing begins at wrong position on the paper.  
Wrong sense time caused by defective  
Replace the defective actuator  
feed sensor actuator.  
4-43  
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Alignment and Troubleshooting  
2) JAM 0  
Description : 1. Paper is not exited from the cassette.  
2. Jam-0 occurs when the paper feeds into the printer  
1. Check the Solenoid by using  
EDC Mode.  
Replace the solenoid.  
Replace the side-pad Assembly  
L or R, if necessary.  
2. Check if the pad is loose due to  
bad sealing of the side-pad.  
Clean with soft cloth dampened  
with IPA(Isopropyl Alcohol) or  
water.  
3. Check the surface of the roller-pickup  
for foreign matter.  
4. If continuous clusters  
occur, check whether the assembly  
slot between shaft-pickup and  
housing-pickup opens or  
is broken away.  
Replace the Main PBA and/or  
Sensor.  
5. If the paper feeds into  
the printer and Jam 0 occurs, perform  
EDC Mode to check feed-sensor  
of the engine board.  
4-44  
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Alignment and Troubleshooting  
3) JAM 1  
Description : 1. Recording paper is jammed in front of or inside the fuser.  
2. Recording paper is stuck in the discharge roller and in the fuser just after  
passing through the Actuator-Feed.  
1. If the recording paper is jammed in  
Replace the SMPS or Exit-Sensor.  
front of or inside the fuser.  
2. If the recording paper is  
1. Replace the Main PBA.  
stuck in the discharge roller and the  
2. Reassemble the Actuator-Feed  
fuser just after passing through the  
and Spring-Actuator if the  
Actuator-Feed, Feed Actuator  
movement is bad.  
may be defective.  
4-45  
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Alignment and Troubleshooting  
4) JAM 2  
Description : 1. Recording paper is jammed in front of or inside the fuser.  
2. Recording paper is stuck in the discharge roller and in the fuser just after  
passing through the Actuator-Feed.  
Check if the exit sensor actuator is  
1. If the paper is  
defective.  
- Check if the actuator exit is  
deformed (Check if the lever part  
completely fed out of the printer,  
but Jam 2 occurs : Exit sensor is defective.  
- After the paper is completely discharged, actuator  
is deformed in shape).  
Exit should return to the original position to shut the  
- Check whether burrs occur in the  
photo-sensor. Sometimes it takes longer  
assembly part of the actuator exit  
hour than it should and does  
or not and if the actuator is  
not return.  
smoothly operated.  
- Check if foreign matter and wire  
get caught in the actuator exit's  
operation.  
2. If the paper is  
rolled in the Fuser Roller:  
If the paper is stuck in the fuser :  
- This occurs when a Guide claw is broken  
disassemble the fuser and remove  
away or transformed.  
the jammed paper, and clean the  
- It occurs when the Spring of a Guide claw is broken  
surface of the pressure roller with  
away or transformed.  
dry gauze.  
- It occurs when the Heat-Roller or  
Pressure-Roller is seriously  
contaminated with  
the toner.  
Remove the jammed paper after  
disassembling the fuser : Clean  
the surface of the pressure roller  
with dry gauze.  
- Remove the toner particles  
stained on the rib.  
3. Paper is accordion in the fuser.  
- Check the assemblage and  
performance of the exit.  
4-46  
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Alignment and Troubleshooting  
5) Multi-Feeding  
Description : Multiple sheets of paper are fed at once.  
Check the Guide side L/R or Guide  
Rear in the Cassette, if the  
position is correct.  
Replace the solenoid if necessary.  
2. Solenoid malfunction  
(the solenoid does not work properly):  
Perform EDC Mode.  
Replace the Main PBA.  
Clean the pad friction with soft  
cloth dampened with IPA  
(Isopropyl Alcohol).  
3. Pad-Friction is contaminated  
with foreign matter.(oil...)  
Use the smooth paper.  
4. The face of paper is blended.  
4-47  
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Alignment and Troubleshooting  
6) Paper rolled in the fuser  
Description : If contaminated at intervals of 77.6mm on the back of a paper.  
After disassembling the fuser,  
1. Contamination of the  
pressure roller or heat roller  
(Background, Hot off set).  
clean contamination between the  
heat roller and the thermostor and  
remove the contamination of the  
pressure roller.  
1. If there is heavy background,  
repair it by the background  
troubleshooting method.  
2. Clean the surface of the heat  
roller with IPA or water  
2. Check the claw of the fuser  
whether it is deformed.  
3. Check the warp or separation  
of the print claw and the holder  
plate claw, and then manage it.  
4-48  
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Alignment and Troubleshooting  
7) Paper rolled on the OPC Drum  
Description : Paper is rolled up in the OPC.  
Recommend to use normal paper.  
1. Paper is too much thin.  
How to remove the rolled paper  
in the OPC.  
Remove the paper while turning  
the OPC against the ongoing  
direction.  
2. The face of paper is curled.  
Clean fingerprints on the OPC  
softly with soft cloth dampened  
with tissue.  
4-49  
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Alignment and Troubleshooting  
4.2.4 The cause and solution of the malfunction  
1) Fuser Error  
Description : Fuser error is displayed on LCD  
Replace the fuser if a thermostat  
is open.  
1. Check whether the thermostat,  
AC wire, and/or heat lamp are  
open or not.  
Replace the fuser if a thermistor  
sensor is located deep inside of  
a sponge.  
2. Check whether a  
thermistor is open or not.  
Check whether the overheat  
mode circuit operates normally  
or not.  
3. Heat lamp ON/OFF test  
4. It could not operate  
due to a gear of a fuser is melted.  
Replace the fuser.  
4-50  
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Alignment and Troubleshooting  
2) LSU Error  
Description : “PMOTOR ERROR/HSYNC ERROR’  
1. Check whether the LSU  
connector is disconnected or not.  
Replace a LSU  
Replace a main board if the same  
error occurs again after replacing  
a LSU.  
2. Check whether the LSU  
motor is rotating or not.  
3. Check the HSYNC signal.  
4-51  
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Alignment and Troubleshooting  
3) Not function of the gear of the fuser due to melting away  
Description : The motor breaks away from its place due to gear melting away.  
1. Replace the Fuser.  
1. Check the Heat Lamp.  
2. Replace the Main PBA.  
3. Replace the SMPS.  
4-52  
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Alignment and Troubleshooting  
4) Paper Empty  
Description : Paper empty error message is displayed on LCD when paper is loaded in the  
cassette.  
1. Bending or deformation  
of the actuator of the paper sensor.  
Replace the defective actuator.  
2. The function of the  
Replace the Sensor PBA.  
engine board is defective  
3. Check the Connector.  
4-53  
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Alignment and Troubleshooting  
5) Paper Empty without indication  
Description : Paper empty error message does not display when the paper cassette is empty.  
1. Bending or deformation  
of the actuator of the paper sensor.  
Replace the defective actuator.  
2. The function of the  
Replace the engine board.  
engine board is defective  
4-54  
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Alignment and Troubleshooting  
6) Cover Open  
Description : The ERROR lamp is on even when the print cover is closed.  
1. The hook lever in the  
front cover or Guide rear  
may be defective.  
Replace the hook lever,  
if defective.  
1. Check the insertion of the  
Cover Open S/W Connect.  
2. Replace the Main Control  
board or Cover Open S/W.  
2. Check the connector  
and circuit of the cover switch department  
in the Main Control board.  
4-55  
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Alignment and Troubleshooting  
7) No error LED when the cover is open  
Description : The Error LED does not come on even when the printer cover is open  
1. Check the insertion of the  
Cover Open S/W Connect.  
2. Replace the Main Control  
board or Cover Open S/W.  
1. Check the connector and  
circuit of the cover switch department  
in the Main Control board.  
Perform DCU test  
4-56  
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Alignment and Troubleshooting  
8) No Power  
Description : When system power is turned on, all lamps on the operator panel do not come on.  
Replace the power supply cord  
or SMPS.  
1. Check if the power input  
and SMPS output are normal.  
2. Check the condition  
of LED-Panel or LDC window on the  
front-cover if the OP panel does not  
appear after normal  
1. Replace the control board.  
2. Replace the OP panel.  
warming-up.  
4-57  
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Alignment and Troubleshooting  
9) Vertical Line Getting Curved  
Description : When printing, vertical line gets curved.  
1. If the supply of +24v is  
unstable in the Main Control board  
linking with LSU, check drive by  
EDC Mode:  
Replace LSU.  
LSU Check.  
1. Replace theToner Joint PBA.  
2. Replace the MainPBA.  
2. Chect the Deve PBA  
in the Toner Cartridge.  
4-58  
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Alignment and Troubleshooting  
4.2.5 The cause and solutions of bad environment of the software  
1) The printer is not working (1)  
Description : While Power turned on, the printer is not working in the printing mode.  
Check the power of the printer and perform  
1. Run Self-Test Mode:  
Turn the power on while pressing  
the test printing button for 2 or 3 seconds  
before printing works.  
the Self-Test. If the test printing works, that  
means no problems in the printer itself.  
If the test printing does not work, that  
means bad functioning of the printer  
(not because of software).  
Replace the printer cable. If the problems  
not solved even after the cable replaced,  
check the amount of the remaining tone.  
(refer to Toner Cartridge Service 4-5)  
2. Check if the PC and the  
printer is properly connected and  
the toner cartridge installed.  
Check if the connection between PC and printer  
port is proper. If you using windows, check if the  
printer driver in the controller is set up. If the printer  
driver is properly set up, check in which program  
the printing is not working. The best way to find out  
is to open the memo pad to check the function of  
printing. If it is not working in a certain program,  
adjust the setup the program requires. Sometimes,  
the printout is normal within the Windows basic  
programs, but it's not working in a particular  
program. In such case, install the new driver again.  
If not working in the Windows basic program,  
Check the setup of the port of CMOS is on ECP.  
And check the address of IRQ 7 and 378  
3. Printing is not working in the Windows.  
4. Check if the printer cable is  
directly connected to peripheral devices  
If the scanner needs to be connected to the  
printer, first the remove the scanner from  
the PC to see if the printer is properly  
working alone.  
4-59  
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Alignment and Troubleshooting  
2) The printer is not working (2)  
Description : After receiving the printing order, no response at all or the low speed of printing occurs  
due to wrong setup of the environment rather than malfunction of the printer itself.  
Not working with the message 'insufficient  
printer memory' means hard disk space  
problem rather than the RAM problem.  
1. Secure more space of the hard disk.  
In this case, provide more space for the  
hard disk. Secure more space using the  
disk utilities program.  
The connection of the cable and printer  
2. Printing error occurs even  
if there is enough space in the hard disk.  
port is not proper. Check if the connection  
is properly done and if the parallel port in  
CMOS is rightly set up.  
As a printer port, Select ECP or SPP  
among SPP(Normal), ECP, and EPP  
modes(increase printing speed) SPP  
normal mode support 8-bit data transfer,  
while ECP Mode transfer the 12-bit data.  
3. Check the parallel-port-related  
items in the CMOS Setup.  
If the regular font is not printing, the cable  
or the printer driver may be defective.  
Turn the PC and printer off, and reboot the  
system to print again. If not solved,  
double-click the printer in my computer If  
the regular fonts are not printed this time  
again. the cable must be defective so  
replace the cable with new one.  
4. Reboot the system to print.  
4-60  
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Alignment and Troubleshooting  
3) Abnormal Printing  
Description : The printer is not working properly even when the cable has no problem (even after the  
cable is replaced). If the printer will not work at all or the strange fonts are repeated, the  
printer driver may be defective or wrong setup in the CMOS Setup.  
Select SPP(Normal) or ECP LPT Port the  
among ECP, EPP or SPP in the CMOS  
Setup.  
1. Set up the parallel  
port in the CMOS SETUP.  
Check the printer in My Computer.  
(to see if the printer driver is compatible to  
the present driver or delete the old driver,  
if defective and reinstall the new driver)  
2. Printer Driver Error.  
3. Error message  
from insufficient memory.  
(The printing job sometimes stops or due  
to insufficient virtual memory, but it actually  
comes from the insufficient  
space of the hard  
Delete the unnecessary files to secure  
enough space of the hard disk and start  
printing job again.  
disk.)  
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Alignment and Troubleshooting  
4.2.6 Fax & Phone Problems  
1) No Dial Tone  
Description : While on-hook button is pressed, there is no dial tone.  
If the telephone cord is normal but  
there is no dial tone, then try to  
replace the LIU B'd.  
1. Check if the telephone  
line cord is connected to  
TEL LINE correctly.  
If you cannot hear the OHD  
CLICK sound, the OPE Ass'y may  
be defective. Try to replace the  
OPE Ass'y.  
2. Check if it makes CLICK  
sound while OHD key is pressed.  
3. Check the connection of  
HARNESS between the  
LIU and the Main B'd.  
Check the Speaker connection,  
and try to replace it.  
4. Check if the SPEAKER  
is connected correctly.  
Lastly, try to replace the Main B'd.  
4-62  
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Alignment and Troubleshooting  
2) Defective MF DIAL  
Description : The MF DIAL is not functioning.  
If you cannot hear the OHD  
CLICK sound, the OPE Ass'y may  
be defective. Try to replace the  
OPE Ass'y.  
1. Check if the telephone line is  
connected correctly.  
If you can hear a CLICK sound,  
after checking the connection of  
HARNESS between the LIU and  
the Main PBA, try to replace the  
HARNESS.  
2. Wile the BUTTON KEY is  
pressed, check for a CLICK sound.  
The problem still persists, then  
replace the LIU and the main B'd  
in sequence.  
Notes: Product supports the MF  
DIAL type only.  
3. Check the connection of  
HARNESS between the  
LIU and the Main PBA.  
4-63  
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Alignment and Troubleshooting  
3) Defective FAX FORWARD/RECEIVE  
Description : The FAX FORWARD/RECEIVE is not functioning.  
1. Check if you can hear  
a dial tone by pressing  
OHD.  
If the MODEM testing is normal  
and there is no dial tone, then try  
to replace the LIU B'd.  
2. Check if you can  
hear a RECEIVE tone while  
MODEM testing in the  
TECH Mode.  
If the MODEM testing is abnormal,  
try to replace the Main B'd.  
4-64  
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Alignment and Troubleshooting  
4) Defective FAX FORWARD  
Description : RECEIVE is functioning, but FORWARD is not functioning or the received data are  
broken.  
1. Check if there is NOISE  
when pressing on-hook dial.  
If it makes NOISE while using  
on-hook dial, replace or  
repair the telephone line.  
2. Check the RECEIVE  
condition by trying to forward  
a FAX to another fax machine from  
the forwarding side FAX.  
3. Check if the telephone  
line connected to the Product  
is contaminated or gets  
stripped off or down.  
4-65  
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Alignment and Troubleshooting  
5) Defective FAX RECEIVE (1)  
Description : FORWARD is functioning, but RECEIVE is not functioning or the received data are  
broken.  
1.Check if there is NOISE  
when pressing on-hook dial.  
If it makes NOISE while  
on-hooking, replace or repair  
the telephone line.  
2.Check the RECEIVE  
condition by trying to receive a  
FAX at another fax machine.  
4-66  
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Alignment and Troubleshooting  
6) Defective FAX RECEIVE (2)  
Description : The received data are lengthened or cut in the printing.  
1. Check if there is NOISE  
when pressing on-hook dial.  
If it makes NOISE, rearrange the  
telephone line. (Refer to 'Defective  
FAX RECEIVE'.)  
2. Ask to the forwarding  
side, check the image quality of another  
machine receiving a FAX  
Check if the FAX status of the  
forwarding side is also normal.  
additionally sent to.  
4-67  
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Alignment and Troubleshooting  
7) Defective FAX RECEIVE (3)  
Description : The phone is ringing continuously, but it cannot receive.  
Even when the RECEIVE Mode is  
Check if the RECEIVE Mode is  
TEL MODE or FAX MODE.  
changed to FAX MODE, it cannot  
receive, then replace the LIU and  
the Main B'd in sequence.  
4-68  
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Alignment and Troubleshooting  
8) Defective FAX RECEIVE (4)  
Description : The received data is reduced by more than 50% in the printing.  
After checking the data of the  
forwarding side, correct the  
FAX of the forwarding side.  
Check the FAX status of the  
forwarding side.  
4-69  
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Alignment and Troubleshooting  
9) Defective Automatic Receiving  
Description : The automatic receiving function is not working.  
1. If the RECEIVE Mode is set to  
the TEL MODE, reset it to the  
FAX MODE.  
1. Check if the RECEIVE Mode is  
TEL MODE or FAX MODE.  
2. Even after the RECEIVE Mode  
is changed to the FAX Mode,  
it cannot receive, then try to  
replace the LIU and the Main  
B'd in sequence.  
4-70  
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Alignment and Troubleshooting  
4.2.7 Copy Problems  
1) Black Copy  
Description : Black page is printed out when copy.  
Room light can pass through a  
thin original.  
1. Check the Scan-Cover open.  
Remake shading profile in the  
tech mode.  
2. Check shading profile.  
Replace U60 if it is defective.  
. U60-154 = 0.5V  
. U60-155 = 3.3V  
3. Check white/black reference  
voltage in Main PBA.  
4-71  
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Alignment and Troubleshooting  
2) White Copy  
Description : White page is printed out when Copy.  
Check the CCD harness contact.  
1. Check the CCD problem in Main PBA.  
Remake shading profile in the  
tech mode.  
2. Check shading profile.  
4-72  
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Alignment and Troubleshooting  
3) Abnormal noise  
Description : There is noise when copy.  
Check the right position of the  
Scanner Motor, and check the any  
mechanical disturbance in the  
CCD carriage part.  
1. Check the Scanner Motor  
and any mechanical disturbance.  
If any driver is defective, replace it.  
. Connection PBA U4-1, 19 or  
U5-1, 19=0V to 24V swing signal  
when operating.  
2. Check the Motor Driver in Driver PBA.  
4-73  
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Alignment and Troubleshooting  
4) Defective Image Quality  
Description : The copied image is light or bad.  
Perform shading profile in the  
tech mode.  
1. Check shading profile.  
The gap above 0.5 mm can  
cause a blurred image.  
2. Check the gap between  
original and scanner glass.  
See "Print" troubleshooting.  
3. Check printing quality.  
4-74  
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Alignment and Troubleshooting  
4.2.8 Scanning Problems  
1) Defective PC Scan  
Description : The PC Scan is not functioning at all.  
If the PC and the cable are not  
connected properly, reconnect it.  
1. Check the Cable (USB or Parallel)  
After confirming that it is proper  
by performing a PC printing test  
related to driver setup, if it is not  
so, reinstall it.  
2. Check if the driver is  
installed properly.  
(Refer to User's Manual.)  
If copy function works, replace the  
Main PBA.  
If copy function doesn't work,  
replace the CCD Ass'y and try  
again.  
3. Check if copy function  
operates normally.  
4-75  
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Alignment and Troubleshooting  
2) Defective Image Quality of PC Scan  
Description : The image PC scanned is not clear or bad.  
If the CCD waveform form is  
abnormal, try to replace the CCD  
Ass'y.  
1. Check the waveform form  
by performing a CCD  
test in TECH Mode.  
If the resolution is set too low,  
Instruct the user as to how to set  
the resolution properly.  
2. Check if the resolution is  
set too low in PC Scan options.  
(Refer to User's Manual.)  
4-76  
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System Diagram  
5. System Diagram  
5.1 Block Diagram  
1
2
3
4
5-1  
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System Diagram  
5.2 Connection Diagram  
V E D B S U  
E C I 4 N C  
O M N A C S  
R O T 1 4 N C  
S I  
C
1 N C  
2
3
4
5
2
3
4
5
1
2
3
4
5
D N G  
T A B  
2
1
1
2
SPEAKER_OUT1  
SPEAKER_OUT2  
H C T U L C _ N I A M  
S V 4 2  
2
1
7
6
5
4
3
2
1
W
S _ R E W O P _ Y E K n  
1
2
3
4
5
6
7
T A B  
D
T _ X E O
H C T U L C _ I G E R  
S V 4 2  
6
5
T S R _ E P O  
n
D X R _ E P O  
V 5  
D N G  
B 2 T U O  
A 2 T U O  
B 1 T U O  
A 1 T U O  
4
3
2
1
1
2
3
4
5 1  
4 1  
3 1  
2 1  
1 1  
0 1  
9
8
7
6
U S L _ V 5  
D N G  
P _ 2 _ O D V  
N _ 1 _ O D V  
D N G  
1 _ U S L _ H S n  
1 _ C N Y S H  
D N G  
1 R E W O P _ D L  
U S L _ N O D L n  
1
2
3
4
5
6
7
8
9
10  
5
4
3
2
1
T O M _ U S L _ K L C  
U S L _ Y D A E R n  
N E _ T O M _ U S L n  
D N G  
1
2
3
4
5
V 4 2  
CN8  
SMPS I/F  
CN10  
CN11  
CRUM  
THERMISTOR  
CN6  
FAN_SMPS  
CN2  
SMPS I/F  
5-2  
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Reference Information  
6. Reference Information  
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space  
required when installing the printer. A definition of test pages and Wireless Network information definition is  
also included.  
6.1 Tool for Troubleshooting  
The following tools are recommended safe and easy troubleshooting as described in this service manual.  
• DVM (Digital Volt Meter)  
• Cleaning Equipments  
Standard : Indicates more than 3 digits.  
Standard : An IPA (Isopropyl Alcohol) dry wipe tissue  
or a gentle neutral detergent and lint-free  
cloth.  
• Driver  
• Vacuum Cleaner  
Standard : “-” type, “+” type (M3 long, M3 short, M2  
long, M2 short).  
• Spring Hook  
Standard : For general use  
• Tweezers  
Standard : For general home use, small type.  
• Software (Driver) installation CD ROM  
• Cotton Swab  
Standard : For general home use, for medical  
service.  
6-1  
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Reference Information  
6.2 Acronyms and Abbreviations  
The table below explains abbreviations used in this service manual.  
The contents of this service manual are declared with abbreviations in many parts. Please refer to the  
table.  
6.2.1 Acronyms  
ABS  
Automatic Background Suppression  
(a kind of copy feature)  
Automatic Paper Feeder (Tray)  
BOOTSTRAP PROTOCOL  
Charged Coupled Device  
Contact Image Sensor  
Copies Per Minute  
FDI  
Foreign Device Interface  
FIA  
Foreign Interface Attachment  
Field Replaceable Unit  
APF  
FRU  
FPOT  
GW  
HH  
BOOTP  
CCD  
CIS  
First Print Out Time  
GateWay  
High Temperature, High Humidity  
(Testing Chamber conditions)  
Halftone Printing Video Controller in the  
SPGPm (Graphic Processor for Copy)  
International Data Corp.  
CPM  
CP  
Control Panel (= OPE)  
Copy Quality  
HPVC  
CQ  
CRU  
CRUM  
CW  
Customer Replaceable Unit  
CRU Memory  
IDC  
IMAP  
IPP  
IPM  
IPX  
IQ  
Internet Message Access Protocol  
Internet Printing Protocols  
Images Per Minute  
Center Ware  
CWDP  
Center Ware Device Discovery Software  
(SyncThru)  
Internetwork Packet Exchange  
Image Quality  
CWIS  
Center Ware Internet Services  
Duplex Auto Document Feeder  
(= DADH)  
ITU  
JBIG  
International Telecommunication Union  
Joint Binary Image Group  
(a kind of image data coding method)  
Joint Photographic Expert Group  
(a kind of image data coding method)  
Liquid Crystal Display  
DADF  
DC  
Direct Connect  
JPEG  
DDNS  
DHCP  
DLC  
Dynamic Domain Name System  
Dynamic Host Configuration Protocol  
Data Link Control  
LCD  
LEF  
LL  
Long Edge Feeding  
DNS  
ECM  
ECP  
Domain Name System  
Error Correction Mode  
Enhanced Capability Port  
Extended Coil technology for Rapid  
(Fast) Fusing.  
Low Temperature, Low Humidity  
(Testing Chamber conditions)  
LPR/LPD Line Printer Daemon Protocols  
(LPR is a TCP-based protocol)  
e-Coil  
LSU  
Laser Scanning Unit  
EH&S  
Environment, Health,  
LUI  
Local User Interface  
& Safty  
MCBF  
MDSP  
MFP  
MH  
Mean Copy Between Failure  
Multiple Document Single Printout  
Multi-Functional Product  
Modified Huffman  
ESMTP  
EP  
Extended Simple Mail Transfer Protocol  
Electro Photography  
EPC  
Electric Pre-Collation  
FCOT  
First Copy Out Time  
(a kind of image data coding method)  
6-2  
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Reference Information  
MIB  
Management Information Base  
RCP  
Remote Control Panel  
Real Time Operating System  
Receive  
MIME  
MR  
Multipurpose Internet Mail Extensions  
Modified Read  
RT-OS  
RX  
(a kind of image data coding method)  
Modified and Modified Read  
(a kind of image data coding method)  
Multi-National Standard  
Master SOK (System Operation Key)  
Mixed Size Original  
S2E  
Scan-To-Email  
MMR  
SAD  
SC  
Solid Area Density  
Service Call  
MN std  
MSOK  
MSO  
MP  
SCF  
SDSP  
SDMP  
SDR  
SEF  
Second Cassette Feeder  
Single Document Single Printout  
Single Document Multiple Printout  
Shut Down Rate  
Multi Purpose  
MPBF  
MSI  
Mean Print Between Failure  
Multi Sheet Input  
Short Edge Feeding  
SIR  
Sacrified(or Standard) Image Reference  
System Operation Key  
Standard RGB  
MTBF  
MTTR  
NCP  
NIC  
Mean Time Between Failure  
Mean Time To Repair  
SOK  
sRGB  
Network Control Protocol  
Network Interface Card  
(Color Coordinate System)  
Simple Network Management Protocol  
Transmission Control Protocol/Internet  
Protocol  
SNMP  
NOS  
NN  
Network Operating System  
Normal Temperature, Normal Humidity  
(Testing Chamber conditions)  
Non-Shut Down Rate (=USDR)  
Network  
TCP/IP  
TIFF  
(Adobe & Aldus) Tagged Image File  
Format  
NSDR  
NW  
TRIM  
TTM  
TX  
Technical Retrofit Interim Maintenance  
Time to Market  
OD  
Optical Density  
OHD  
OSOK  
OP  
On Hook Dial  
Transmit  
Optional SOK(System Operation Key)  
Operational Procedure  
UI  
User Interface  
UMC  
UMR  
UPnP  
USB  
USDR  
XCMI  
Unit Manufacturing Cost  
Unscheduled Maintenance Ratio  
Universal Plug and Play  
Universal Serial Bus  
PCL  
PDF  
PPM  
PQ  
Printer Control Language  
(Adobe) Portable Document Format  
Pages Per Minute  
Print Quality  
Un-Shut Down Rate (=NSDR)  
Management Information  
Base  
PS/3  
PVC  
PostScript Level-3  
Printing Video Controller in the SPGPm  
(Graphic Processor for Printer)  
Quality, Cost, and Delivery  
WA  
Warranty Action  
QCD  
W x D x H Width x Depth x Height  
6-3  
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Reference Information  
6.2.2 Service Parts  
ACRONYM  
EXPLANATION  
ELA HOU-SCANNER ASS’Y  
ELA=Electrical Assembly, HOU =Housing  
MEA= Mechanical Assembly, PA=Paper  
PMO= Processing Mold  
MP=Multi-Purpose (Bypass) tray  
NE=for NEC  
MEA UNIT-COVER PA EXIT ASS’Y  
PMO-TRAY EXTENTION MP NE  
MEC-CASSETTE ASS’Y (LETTER)  
COVER-M-FRONT  
MEC = Mechanic Combined unit  
M=Mold  
MPR-NAME/PLATE  
MPR= Machinery Press,  
LSU =Laser Scanning Unit  
SMPS =Switching Mode Power Supply  
HVPS =High Voltage Power Supply  
OPC=Organic Photo-Conductive  
MP =Multi-Purpose (Bypass) tray  
PBA =Printed Circuit Board Assembly  
MFP =Multi-Functional Peripheral  
DC =Direct Current  
UNIT-LSU  
SMPS-SMPS(V1)+HVPS  
ELA-OPC UNIT SET  
ELA HOU-MP ASS’Y  
PBA MAIN-MAIN  
PMO-CONNECT PAPER MFP  
FAN-DC  
CBF POWER STITCH GRAY  
MEA UNIT GUIDE CST PA ASS’Y  
PBA LIU  
CBF= Cable Form  
CST=Cassette (Paper tray), PA=Paper  
PBA =Printed circuit Board Assembly  
LIU =Line Interface Unit for FAX  
P=Press  
SHIELD-P_MAIN LOWER  
CBF HARNESS-LIU GND  
LIU =Line Interface Unit for FAX  
GND= Ground  
PMO-COVER FEED AY  
PMO-COVER BRKT MOTER  
CBF HARNESS-LSU  
AY=Assembly  
BRKT=Bracket  
LSU =Laser Scanning Unit  
IPR=Iron Press  
IPR-SHIELD SMPS UPPERI  
PMO-BUSHING P/U.MP  
P/U=Pickup  
MP=Multi-Purpose (Bypass) Tray  
TR= Transfer Roller  
PMO-HOLDER GEAR TRr  
SPRING ETC-TR_L  
TR_L=Transfer Roller - Left  
PMO-CAM= Processing Mold-CAM  
DEVE=Developer  
PMO-CAM JAM REMOVE  
PMO-LOCKER DEVE  
6-4  
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ACRONYM  
EXPLANATION  
SPECIAL SCREW (PANNEL MFP)  
A/S MATERAL-DUMMY UPPER ASS’Y  
MCT-GLASS ADF  
MFP =Multi-Functional Peripheral  
A/S=After-Service  
MCT= Machinery Cutting  
ADF=Automatic Document Feeder  
PPR= Processing Press  
PR=Iron Press  
PPR-REGISTRATION EDGE(F)  
IPR-HOLDER GLASSI  
MCT-GLASS SCANNER (LEGAL)  
CBF HARNESS-OPE  
MCT= Machinery Cutting  
OPE=Operation Panel (Control Panel)  
PBA SUB-D_SUB =>Sub Printed circuit Board  
Assembly for the D-SUB type electrical connector  
(D-Sub) a kind of the connector type (shape ‘D’)  
M=Mold  
PBA SUB-D_SUB  
COVER-M-CCD CABLE  
CCD=Charge Coupled Device  
UMAX=> Supplier’s name for CCD module  
ICT= Iron Cutting  
COVER-SCAN LOWER (UMAX)  
ICT-INSERT SHAFTI  
IPR-BRK SCAN BD  
IPR=Iron Press  
BRK=Bracket  
BD= Board  
CBF SIGNAL-CCD FFC  
CCD = Charge Coupled Device  
FFC =Flexible Flat Cable  
M=Mold  
COVER-M-OPE  
OPE=Operation Panel (Control Panel)  
M=Mold  
KEY-M-COPY  
PLATE-M-ALPHA KEY  
M=Molde  
ALPHA=Alphabet  
PMO-GUIDE DP SIDE  
RING-CS  
DP=Duplex  
CS= Compress  
GEAR-MP/DUP DRV  
MP =Multi-Purpose (Bypass) tray  
DUP DRV = Duplex Driver  
PR=Iron Press  
IPR-BRKT G DUPI  
BRKT=BRACKET  
G= Ground  
UP=Duplex  
PMO-BUSHING TX(B4)  
PMO-TRAY CASE, MP  
TX=Transmit  
MP=Multi-Purpose tray (Bypass tray)  
6-5  
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Reference Information  
ACRONYM  
EXPLANATION  
SPRING CS RE  
SPRING CS FR  
CS=Compress  
RE=Rear  
CS=Compress  
FR=Front  
PMO-BUSHING FINGER, F  
ICT-SHAFT-EXIT LOWER ID  
SPRING-EXIT ROLL FD  
PMO-BUSHING_P/U,MP  
F=Front  
ID=Idler  
FD=Face Down  
P/U=Pickup  
MP =Multi-Purpose (Bypass) tray  
MPF=Multi-Purpose Feeder (=MP)  
P/U=Pickup  
PMO-HOLDER CAM MPF  
PMO-GEAR P/U MPF  
MFP =Multi-Functional Peripheral  
RPR-RUBBER PICK UP,MP  
PBA SUB-MP SEN  
RPR=Rubber Press  
PBA SUB-MP-SEN =>Sub Printed circuit Board  
Assembly for the MP-SEN (= Multi-Purpose (Bypass)  
tray-Sensor)  
A/S MATERAL-PICKUP,MP  
FOOT-ML80  
HOLDER CATCH CST MC2  
IPR-GROUND PLATE A(OPC)  
ELA M/M-AUD SPEAKER  
MC2=>McKInley2  
OPC=Organic Photo-Conductive  
ELA M/M => Electrical Assembly M/M  
AUD=Audio  
CBF HARNESS-OPC GND  
IPR-GROUND PLATE SCF  
PBA SUB-PTL  
OPC GNG=Organic Photo-Conductive-Ground  
SCF=Second Cassette Feeder (Tray2)  
PBA SUB-PTL=>Sub Printed circuit Board Assembly  
for the PTL (= Pre Transfer Lamp)  
PBA SUB-FEED=>Sub Printed circuit Board  
Assembly for the feeder  
PBA SUB-FEED+P.EMP SEN.  
EMP SEN=Empty Sensor  
MOTOR STEP-MCK2(MAIN)  
GEAR-EXIT/U  
EXIT/U=EXIT/Upper  
GEAR-RDCN FEED INNER  
CBF-HARNESS-MAIN-THV WIRE  
CBF-HARNESS-MAIN-MHV WIRE  
RDCN=Reduction  
THV =Transfer High Voltage  
MHV= High Voltage (Charge Voltage)  
6-6  
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ACRONYM  
EXPLANATION  
GEAR-EXIT/U,ID  
U=Upper  
ID=Idler  
IPR-TERMINAL FU  
FU=Fuser  
PMO-BEARING H/R-F  
BEARING-H/R L  
H/R-F=Heat Roller - Front  
H/R-L=Heat Roller -Left  
PEX= Processing Extrude  
F_UP=Face Up  
PEX-ROLLER EXIT F_UP  
SPRING ETC-P/R  
P/R=Pressure Roller  
SPRING(R)-CAU-HOT-FU  
PMO-ARM ACTUATOR  
LABEL(R)-HV FUSER  
LABEL(R)-LV FUSER  
PPR-SPONG SHEET  
IPR-P_PINCH(SCAN)I  
ROLLER-REGI  
CAU-HOT-FU = Caution Hot -Fuser  
PMO-ARM= Processing Mold Arm  
HV=High Voltage (220V)  
LV=Low Voltage (110V)  
PPR=Plastic Press  
PR-P = Iron Press  
REGI=Registration  
PBA SUB-REGI  
PBA SUB-REGI => Sub Printed Circuit Board  
Assembly for the Registration  
GROUND-P =Ground-Press  
C/O = Cover Open  
GROUND-P_SCAN ROLLER  
IPR-GUARD C/O S/W  
S/W= Switch  
MEA UNIT-TX STACKER  
IPR-WASHER SPRING CU  
TX =Transmit  
CU=Curve  
6-7  
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Reference Information  
6.3 The Sample Pattern for the Test  
The sample pattern shown in below is the standard pattern used in the factory.  
The life of the toner cartridge and the printing speed are measured using the pattern shown below.  
(The image is 70% of the actual A4 size).  
6.3.1 A4 ISO 19752 Standard Pattern  
This test page is reproduced at 70% of the normal A4 size  
6-8  
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6.4 Selecting a location  
Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and  
trays.  
The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do  
not set the machine close to the edge of your desk or table.  
Clearance space  
• Front: 482.6 mm (enough space so that the paper tray can be removed)  
• Back: 100 mm (enough space for ventilation)  
• Right: 100 mm (enough space for ventilation)  
• Left: 100 mm (enough space for ventilation)  
6-9  
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6-10  
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Muratec America, Inc.  
3301 East Plano Parkway, Ste. 100  
Plano, Texas 75074  
(469) 429-3300 (Tel)  
(469) 429-3465 (Fax)  
www.muratec.com  
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