EPSON Stylus Photo RX500
EPSON Stylus Photo RX500 Parts
Accessories
Ink Cartridges
Paper support
Feeder guard
Left edge guide
Cartridge
Black
Part number
T048120
T048220
T048520
T048320
T048620
T048420
LCD screen
Cyan
Light Cyan
Magenta
Light Magenta
Yellow
Scanner lid
Media
On button
Part
Paper name
Size
number
EPSON Premium Bright White
Paper
Letter
S041586
Output
tray
EPSON Photo Quality Ink Jet
Paper
Letter
S041062
S041061
S041067
S041145
A4 (8.3 x 11.7 inches)
Legal
Document mat
EPSON Photo Paper
Panoramic (8.3 × 23
inches)
EPSON Glossy Photo Paper
Letter
S041141
S041272
S041271
S041649
Scanner glass
Color button
Borderless 4 × 6
inches, non-perforated
S041458
EPSON Matte Paper Heavyweight Letter
S041257
S041467
Borderless
8 x 10 inches
Letter
Memory card
slot cover
EPSON Double-Sided Matte
Paper
S041568
EPSON Premium Glossy Photo
Paper
Letter
S041286
S041667
Transportation lock
USB cable
Borderless 4 × 6 inches S041727
Borderless 5 × 7 inches S041464
Scanner section
Ink cartridges
Borderless 8 × 10
inches
S041465
EPSON All-Purpose Glossy Paper Letter
S041654
S041500
S041331
EPSON ColorLife® Photo Paper
Letter
Letter
EPSON Premium Semigloss
Photo Paper
EPSON Premium Luster Photo
Paper
Letter
Letter
Letter
S041405
SCR1001
SCR1002
EPSON Semigloss Scrapbook
Photo Paper
PremierArt™ Matte Scrapbook
Photo Paper for Epson
EPSON Photo Quality Self
Adhesive Sheets
A4 (8.3 × 11.7 inches) S041106
Letter S041064
EPSON Ink Jet Transparencies
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EPSON Stylus Photo RX500
Color separation
Image data
RGB color filters on CCD
Printable Area
16 bits per pixel per color input
1 to 16 bits per pixel per color output
48 bits total
A
B-L
B-R
C
Gamma correction
Light source
Interface
User defined 2 level
White cold cathode fluorescent lamp
USB 2.0 High Speed
Single sheets or cards
Supported Memory Cards
Slot A
Memory Stick®
Memory Stick PRO
Envelopes
MagicGate Memory Stick
SD (Secure Digital) Card
MMC (MultiMediaCard)
Memory Stick Duo
Margins
Standard sheets
Top (A): 0.12 inch (3.0 mm)
Left (B-L): 0.12 inch (3.0 mm)
Right (B-R): 0.12 inch (3.0 mm)
Bottom (C): 0.12 inch (3.0 mm)
miniSD Card (adapter required)
Slot B
Slot C
SmartMedia™ (maximum 128MB;
standard 2000 compliant)
xD-Picture Card
CompactFlash™ Type I and Type II
IBM® Microdrive™
Sheets copied with
minimum margin
setting
Top (A): 0.06 inch (1.5 mm)
Left (B-L): 0.06 inch (1.5 mm)
Right (B-R): 0.06 inch (1.5 mm)
Bottom (C): 0.06 inch (1.5 mm)
Top (A): 0.12 inch (3.0 mm)
Left (B-L): 0.12 inch (3.0 mm)
Right (B-R): 0.12 inch (3.0 mm)
Bottom (C): 0.78 inch (20 mm)
Slot A
Slot B
Envelopes
Memory
card light
Slot C
Note:
Memory Card Image File Requirements
Depending on the type of paper, the print quality may deteriorate in
the top and bottom areas of the print, or these areas may be
smeared. Before printing large jobs using an extended margin setting,
print a single sheet to confirm print quality.
File format
JPEG or TIF format image files,
DOS FAT taken with a DCF
version 1.0 compliant digital camera
(supports Exif Print v. 2.1 and 2.2)
You can create borderless prints using certain special EPSON papers.
See the User’s Guide for more information.
Media format
Image size
DCF (Design rule for Camera File
system) version 1.0 compliant*
Scanning
Vertical: 120 to 4600 pixels
Horizontal: 120 to 4600 pixels
Scanner type
Flatbed color image scanner
Number of files
Up to 999
Photoelectric device Color CCD line sensor
*
The DCF standard is set by the Japan Electronics and Information Technology
Indistries Association (JEITA)
Effective pixels
Document size
20,400 × 28,080 pixels at 2400 dpi,
100%
Note:
Letter (8.5 × 11.0 inches) or A4
(8.5 × 11.7 inches); reading area is
selectable with software
You can’t print images whose file names contain double-byte
characters.
Scanning resolution 2400 dpi (main), 4800 dpi (sub)
Output resolution
50 to 6400 dpi (adjustable in one-dpi
increments; resolutions higher than
4800 are interpolated by software)
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EPSON Stylus Photo RX500
Mechanical
Safety Approvals
Paper feed method
Paper path
Friction
Safety standards
EMC
UL 60950, CSA C22.2 No. 60950
Sheet feeder, top feed
FCC part 15 subpart B class B
CSA C108.8 class B
Sheet feeder
capacity
Approx. 80 sheets at 24 lb (90 g/m2)
Dimensions
17.7 × 23.3 × 11.9 inches (W × D × H)
449.6 × 592 × 302.3 mm (W × D × H)
Loading Paper
Single Sheets
Weight
Approx. 19.21 lb (8.7 kg)
1. Open the output tray.
Electrical
Input voltage range* 108 to 132 V
Rated frequency
range
50 to 60 Hz
Rated current
0.8 A
Power consumption Approx. 21 W (ISO 10560 Letter
Pattern)
Approx. 4.0 W in sleep mode
Approx. 0.4 W in power-off mode
Output tray
* Check the label on the back of this product for voltage information
2. Pinch the sides of the left edge guide together as you slide
the guide all the way to the left.
Environmental
Temperature
3. Flip the feeder guard forward.
Operation
Storage*
50 to 95 °F (10 to 35 °C)
– 4 to 140 °F (– 20 to 60 °C)
1 month at 104 °F (40 °C)
Feeder guard
Transit*
– 4 to 140 °F (– 20 to 60 °C)
120 hours at 140 °F (60 °C)
Humidity (without condensation)
Operation
Storage*
20 to 80% RH
5 to 85% RH
4. Insert your paper against the right edge of the sheet feeder.
Then pinch the sides of the left edge guide together as you
slide it against the paper (but not too tightly).
*
Stored in shipping container
Interface
5. Lower the feeder guard back over the paper.
Also be sure to:
Standard
Based on Universal Serial Bus
Specifications Revision 2.0, Universal
Serial Bus Device Class Definition for
Printing Devices version 1.1
❏ Load the printable side face-up. It’s often whiter or brighter
than the other side.
Bit rate
480 Mbps (high speed device)
NRZI
❏ Load letterhead or preprinted paper top edge first.
Data encoding
Connector
❏ Load paper short-edge first, even for landscape-oriented
USB Series B
documents and photos.
Recommended
cable length
❏ Don’t load paper above the arrow on the left edge guide.
❏ Load up to approximately 80 sheets of plain paper at a time.
6.6 feet (2 meters)
❏ If the paper has a cut corner, position it in the upper right
corner as you load it in the sheet feeder.
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EPSON Stylus Photo RX500
Envelopes
Select this Type or Media
Type setting
For this paper
1. Load up to 10 envelopes at a time, flap edge left, and
printable side up, against the right edge of the sheet feeder.
EPSON ColorLife Photo Paper
EPSON Semigloss Scrapbook Photo
Paper
ColorLife Photo Paper
2. Slide the left edge guide against the envelopes (but not too
tightly).
EPSON Ink Jet Transparencies
EPSON Photo Stickers*
Ink Jet Transparencies
*
You can use either Premium Glossy Photo Paper or Ink Jet Transparencies as
your Type or Media Type setting for Photo Stickers. Experiment to see which
setting gives you the best results.
Placing Your Original Document
1. Open the scanner lid.
2. Place your document face-down on the glass, in the corner
shown below. Move your document about 0.1 inch from
the top and side edge so your entire document is scanned.
Note:
For best results, press each envelope flat before loading, or load
one envelope at a time.
3. Select the following settings in your printer software:
❏
❏
❏
Plain paper as the Type (Windows®) or Media Type
(Macintosh®) setting
The correct envelope size as the Size (Windows) or
Paper Size (Macintosh) setting
Landscape as the Orientation setting
Selecting the Correct Media Type
3. Close the scanner lid.
Select the Type (Windows) or Media Type (Macintosh)
setting according to these guidelines:
Note:
If you place your document against the guides, the edges next to the
guides won’t be scanned.
Select this Type or Media
For this paper
Type setting
If you need to scan a thick document, such as a book, you can
remove the scanner lid. Press the P On button to turn the Stylus
Photo RX500 off, then unplug it. Open the scanner lid completely.
Then disconnect the cord from the TPU connector on the back of the
scanner and pull the lid straight up. Gently press down the original to
keep it flat on the document table. Be sure to replace the scanner lid
and reconnect the cord when you’re finished.
Plain paper sheets or envelopes
EPSON Premium Bright White Paper
EPSON Iron-On Transfer Paper
Plain paper
Bright White Paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Self Adhesive
Sheets
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
PremierArt Matte Scrapbook Photo Paper
for Epson
Matte Paper - Heavyweight
Copying Without a Computer
Basic Copying
EPSON Photo Paper
Photo Paper
EPSON Glossy Photo Paper
EPSON All-Purpose Glossy Photo Paper
EPSON Glossy Photo Greeting Cards
Glossy Photo Paper
1. Place your document face-down on the glass, as shown in
the previous section.
EPSON Premium Glossy Photo Paper
EPSON Photo Stickers®*
Premium Glossy Photo Paper
Premium Luster Photo Paper
2. Close the scanner lid.
EPSON Premium Luster Photo Paper
EPSON Premium Semigloss Photo Paper Premium Semigloss Photo
Paper
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EPSON Stylus Photo RX500
Copy Layout
3. If necessary, press the Copy button to display the copy
mode settings on the LCD screen. Change any necessary
copy settings, as described in “Changing Copy Settings”
below.
Since the copy layout setting determines the options available
with many other settings, select this option first, then select
your other copy settings.
4. Press the x Color button (for both color and grayscale
photos, and for all color documents) or x B&W button
(for black and white copies). Your document is scanned and
then printed.
1. While in copy mode, press the Menu button.
Note:
The Copy button on the control panel is green when copy mode
is enabled.
If you’re using the 2-up or 4-up copy layout settings
described below, repeat these steps for your other photo(s)
or document(s).
2. Press OK to enter copy layout mode.
3. Press the bottom left button to select one of the options in
the table below. Then press the OK button.
Tip:
Your grayscale photos look better when you print them using
the x Color button
Copy Layout
1.Standard
Note:
Press this button
Your copied image size may not be the exact same size as your
original.
Choose from these options:
Changing Copy Settings
Copy Layout setting
Standard
Result
The current copy settings are shown on the LCD screen. You
can change copy settings using the buttons, as described
below.
Copies your original with a
0.12-inch margin on all edges
Stop button
LCD screen and menu navigation buttons
BorderFree
Sizes your original as needed
to fit to the edges of 4 × 6, 5 × 7,
8 × 10-inch, or letter-size paper*
Min Margins
Copies your original with only a
0.06-inch border around the
edges*
Copy button
Select
buttons
Clear/Reset
button
Color button
Note:
Repeat Auto
To clear a setting, press the Clear/Reset button. To clear all the
setting changes you’ve made, press and hold the Clear/Reset button
until you see Resetting on the LCD screen.
Copies an image as many times as
it will fit on one sheet
Works best with originals that are
business card-size or smaller
Number of Copies
Repeat-4, Repeat-9, Repeat-16
Press one or two buttons on the control panel’s numeric
keypad to select the number of copies you want to print.
Copies an image four, nine, or 16
times on one sheet
Works best with originals that are
business card-size or smaller
100%
LTR
Glossy
Photo
2-up
01
Copies two originals onto one
sheet
Number of copies
Note:
4-up
You can print up to 99 copies. However, if you’re using the 2-up or
4-up Copy Layout setting, you can only select one copy.
Copies four originals onto one
sheet
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EPSON Stylus Photo RX500
Reduce or Enlarge Copies
Press the top right button to resize your image.
Copy Layout setting
Mirror
Result
Copies a mirror image of your
photo onto transfer paper so that
you can iron it onto a shirt or other
cloth article
Press this button
100%
LTR
Glossy
Photo
Wallet
Prints nine wallet-size copies of
the photo on the page
Choose from these options:
Setting
Result
Actual
Prints the image at its original size
*
If you notice reduced print quality at the bottom of your copy, try using the
Standard setting.
Auto Fit Page
Reduces or enlarges the image, as needed,
to fit the paper size selected on the LCD
screen
Paper Type
Letter ! 4 × 6
4 × 6 ! Letter
Letter ! 5 × 7
5 × 7 ! Letter
4 × 6 ! 8 × 10
8 × 10 ! 5 × 7
Converts the original document size (to the
left of the arrow) to the finished copy size (to
the right of the arrow)
Press the top left button on the LCD screen to choose your
paper type.
Press this
button
100%
LTR
Glossy
Photo
Manual Zoom
You can manually adjust the size of your copies from 25% to
400%.
Choose from these settings:
Paper setting
Use when you’ve loaded
1. While in copy mode, press the Menu button.
Plain
Plain paper, Premium Bright White Paper,
Photo Quality Ink Jet Paper, Iron-On Transfer
Paper, Photo Quality Self Adhesive Sheets
2. Press the bottom left button until you see Optional
Zoom.
Glossy
Glossy Photo Paper, Photo Paper,
All-Purpose Glossy Paper, Glossy Photo
Greeting Cards
Copy Menu
3.Optional Zoom
Prem. Glossy
Premium Glossy Photo Paper, Photo
Stickers
Prem. Luster
Matte
Premium Luster Photo Paper
3. Press the OK button.
Matte Paper Heavyweight, Double-Sided
Matte Paper, PremierArt Matte Scrapbook
Photo Paper for Epson
4. Press buttons on the numeric keypad to enter the
percentage by which you want to want to enlarge or reduce
your copy. Then press the OK button to save your setting.
ColorLife
ColorLife Photo Paper, Semigloss Scrapbook
Photo Paper
Paper Size
Print Quality
Press the bottom right button to choose your paper size.
Press the bottom left button to choose print quality.
100%
LTR
Glossy
Photo
100%
LTR
Glossy
Photo
Press this button
Press this button
Note:
Choose from these settings:
The paper sizes available depend on the paper type selected.
❏ Draft for making copies quickly when print quality is not
important
❏ Text for copying text and line art
❏ Photo for copying photos with good print quality
❏ Best for the highest print quality, whether you are copying
photos or other documents
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EPSON Stylus Photo RX500
Lighten or Darken Copies
5. Load several sheets of letter-size paper. (If there are more
than 36 images on the card, you will need multiple sheets of
paper.)
1. Press the Menu button.
2. Press the bottom left button (next to Copy Layout) until
you see Copy Density.
6. Press the x Color button to print the index. After the
index sheet prints, Scan Index appears on the LCD
screen.
3. Press the OK button. You see this LCD screen:
Selecting Photos To Print
Copy Menu
l - oooo nnnn + r
o
You can select the photos you want to print either by filling in
the ovals on the index sheet and scanning the sheet, or by
selecting photos from the control panel.
4. Press the l Select button to lighten your copy, or the
r Select button to darken it.
Select Photos on an Index Sheet
5. Press the OK button to save your setting.
1. Once you’ve printed the index sheet, fill in the oval beneath
each photo you want to print with a dark pen or pencil.
Cancel Copies and Settings
You can cancel a copy job in progress, or cancel the settings
you’ve changed.
Correct
❏ To cancel a job in progress, press the x Stop button.
Canceling appears on the LCD screen, and your page is
ejected.
Incorrect
2. Near the bottom of the form, fill in the correct oval to select
the type and size of paper you want to use. You can select
from these options:
❏ To cancel all settings and return to the defaults, press and
hold the Clear/Reset button until you see Resetting on
the LCD screen.
Option
Available paper types
Prem. Glossy - 4 × 6
Prem. Glossy - Letter
Prem. Glossy - 8 × 10
EPSON Premium Glossy Photo Paper
EPSON Premium Semigloss Photo Paper
Printing from a Memory Card
Glossy - Letter
Glossy - 4 × 6
EPSON Photo Paper
EPSON Glossy Photo Paper
You can print photos directly from your digital camera’s
memory card—and you don’t even have to connect the Stylus
Photo RX500 to a computer.
Matte - Letter
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
3. Load the type of paper you’ve chosen to print on.
Printing an Index Sheet
4. Make sure Scan Index appears on the LCD screen, then
press OK. (If it doesn’t appear, press the Memory Card
button, then press the top left button on the LCD screen
until you see Scan Index, then press OK.)
In most cases, you’ll want to print an index sheet before
printing photos from your memory card. An index sheet lets
you see small thumbnail images of the pictures on your card
and select the ones you want to print.
5. Place the index sheet face-down on the scanner glass, so that
the top of the sheet is positioned on the upper left side of
the scanner glass, as you face the scanner. See page 5.
1. Make sure the Stylus Photo RX500 is not connected to your
computer (or your computer is turned off) and the Stylus
Photo RX500 is turned on.
6. Press the x Color button. The form is scanned and your
2. Open the memory card cover, and make sure the memory
card light is off and that no cards are in any of the slots.
Then insert your card into the correct slot (see page 3).
images are automatically printed.
Select Photos from the Control Panel
Once the card is inserted, the Stylus Photo RX500 reads
and displays the number of printable images on the card.
1. From a printed index sheet, identify a photo or range of
consecutive photos you want to print.
3. Press the Memory Card button on the control panel.
Print Index appears on the LCD screen.
2. Make sure you’re in memory card mode (if necessary, press
the Memory Card button).
4. Press OK.
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3. Press the top left button next to the LCD screen to select
One image, Range of images, or All images, then
press OK.
Using EPSON Smart Panel
Smart Panel is an easy, step-by-step interface for scanning,
copying, printing, and more.
4. If you want to print one image or a range of consecutive
images, follow the instructions on the LCD screen and use
the numeric keypad to select the images you want to print.
Then press OK.
5. Use the numeric keypad to enter the number of copies you
want to print (up to 99), then press OK.
Note:
The number of copies is how many times each photo prints, not
the number of pages. For example, if you’re using a layout that
fits 8 photos and you select 3 copies, you will get one sheet with
3 photos printed on it.
6. Change any print settings, as needed. Then press the
x Color button to print your images.
You can launch Smart Panel from your computer or from the
control panel of your Stylus Photo RX500. To launch it from
the control panel, follow these steps:
For a complete list of print settings available in memory card
mode, see the User’s Guide or online Reference Guide.
1. Press the Scan button on the control panel.
Print with DPOF
2. Press the top left button next to the LCD screen until you
If your memory card contains photos taken with a camera
that supports DPOF (Digital Print Order Format), you can
pre-select the photos you want to print while the card is still in
the camera.
see To PC on the screen. Then press the OK button.
The first time you do this, you see a window on your
computer asking you to select the program to launch for
this action. Select EPSON Smart Panel, and then select
the Always use this program for this action box.
Click OK.
1. Insert a memory card containing DPOF image files.
2. Load the type of paper you want to print on.
3. Press the Memory Card button to enter memory card
EPSON Smart Panel launches.
Choose from these features:
mode.
4. Using the numeric keypad, enter the number of copies of
each photo you want to print (up to 99), and press OK.
Smart Panel
5. Change any print settings, as needed. Then press the
Features
Description
x Color button to print your images.
Scans and prints photos in various sizes and
layouts. Includes Color Restoration.
For a complete list of print settings available in memory card
mode, see the User’s Guide or online Reference Guide.
RePrint Photos
Scan and Save
Copy Center
Copy to Fax
®
™
Scans a photo into ArcSoft PhotoImpression,
where you can edit, retouch, enhance, or print it
with templates, frames, and borders.
Scans and prints a document like a photocopier.
When you install your own fax software, scans
your image or document into your PC fax utility.
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EPSON Stylus Photo RX500
Smart Panel
Features
Scanner error – – – > See your
documentation and call service if
necessary.
Press the P On button to turn off
the Stylus Photo RX500. Unlock
the transportation lock, if
necessary. Turn your Stylus Photo
RX500 back on. If the error
message still appears, contact your
dealer or EPSON, as described in
your User’s Guide or online
Reference Guide.
Description
Scans text documents and converts them to
editable text files on your computer (not supported
for Mac OS 8.6).
Edit Text
Scans a photo into ArcSoft PhotoImpression,
where you can edit, retouch, enhance, and print it
with templates, frames, and borders.
Printer error – – – > See your
documentation and call service if
necessary.
Check to make sure you placed the
orange print head holder in its
storage slot, as described on the
Start Here poster. Also, make sure
the transportation lock is unlocked.
Press the P On button to turn off
the Stylus Photo RX500, then turn
it back on. If the error message still
appears, contact your dealer or
EPSON, as described in your
User’s Guide or online Reference
Guide.
View and Create
Scan to Application
Scan to E-mail
Scans a photo or document and lets you choose
which program it opens in.
Scans a photo or document and attaches it to an
e-mail so you can send it right away.
Scans an image and uploads it to EPSON’s photo-
sharing web site.
Multi-page feed error – > Multiple The Stylus Photo RX500 has fed
pages have been fed into the more than one sheet into the paper
printer at once. Remove and reload path. Remove and reload the
the paper, then press the Color
button.
paper. Make sure you lower the
feeder guard back over the paper.
Then press the x Color button.
EPSON Photo Site
Note:
Service required.
Contact your dealer or EPSON, as
described in the User’s Guide or
online Reference Guide.
For details on using all the Smart Panel features, click the ? button in
Smart Panel or see the online Smart Panel User Guide.
Cannot be stored saved in the XXX You can only use the l Save
mode.
button to save settings in copy
mode.
Control Panel Error Messages
Cannot recognize the memory
card. Do you want to format the
card?
Make sure the Stylus Photo RX500
supports your memory card; see
page 3. If it does, then format the
card or insert a new memory card.
To diagnose some problems, check the LCD screen on the
Stylus Photo RX500 for these error messages:
Error Message
Solution
There is not enough free space on No memory card is inserted, an
the memory card. Operation
canceled.
unsupported memory card is
No XXX ink cartridge – – – > Press The indicated ink cartridge is not
the Color button to install new ink installed. Install the cartridge as
inserted, or a card is inserted
incorrectly. Make sure your card is
supported and is inserted in the
cartridge.
XXX ink out – – – > Press the Color The indicated ink cartridge is out of
button to begin replacing the ink
cartridge.
ink. Replace the cartridge as
There is no Index Sheet or it is not The index sheet is not positioned
set correctly. Please perform again correctly on the scanner glass.
after a check.
Ink cartridge error – – – > Cartridge There is something wrong with the
Make sure the sheet is oriented as
shown on page 5.
replacement is necessary. Press
the Color button to begin.
ink cartridge. Replace the cartridge
Check of a picture is not carried out The index sheet was not filled in
or marking is not right. Please
perform again after a check.
Paper jam – – – > Press the Color
button. Remove any remaining
jammed paper by hand.
Paper is jammed. Press the
x Color button to clear the jam.
If it is still jammed, see your
online Reference Guide.
correctly. Be sure to fill in the entire
oval under the image(s) you want
Paper is not selected on the Index Be sure to fill in the entire oval
Paper out – – – > Load paper into
the sheet feeder, then press the
Color button.
Load paper in the sheet feeder,
then press the x Color button to
continue printing.
Sheet or the oval is not filled in
correctly. Check the Index Sheet,
then try again.
under the paper you want to use.
Scanner unit open – – – > Close the Carefully close the scanner unit and
scanner unit
press down on it until it clicks
securely into place.
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6. Examine the printed nozzle check pattern. It should look
like this:
Cleaning the Print Head
If your printouts are unexpectedly light, colors are not correct,
or dots or lines are missing, you may need to clean the print
head. This unclogs the nozzles so they can deliver ink
properly. Print head cleaning uses ink, so clean it only if
quality declines.
❏ If it looks correct, you’re done.
Note:
You can also use a printer software utility to clean the print head right
from your computer. Select the ? or Help button on your printer
settings window for instructions.
❏ If any dots or lines are missing, clean the print head
again; see the previous steps for instructions.
If you don’t see any improvement after cleaning three or four
times, see the “Solving Problems” section of your online
Reference Guide. You can also turn the Stylus Photo RX500 off
and wait overnight—this allows any dried ink to soften—and
then try cleaning the print head again.
1. Make sure your Stylus Photo RX500 is turned on but not
printing, and the ! error light is off. (If the ! error light is
flashing or on, you may need to replace an ink cartridge; see
the next section.)
Caution: When you don’t turn on your Stylus Photo RX500 for a
long time, the print quality can decline. It’s a good idea to turn it on
at least once a month to maintain good print quality.
2. Press the Setup button to enter setup mode. You see this
LCD screen:
Press this
1.Ink levels
button
Press the Color
Replacing an Ink Cartridge
If the ! error light on the EPSON Stylus Photo RX500 is
flashing, or you see an ink cartridge error message on the LCD
screen or computer monitor, you need to replace one of the
cartridges. When a cartridge is more than six months old, you
may need to replace it if printouts don’t look their best. If the
quality doesn’t improve after cleaning and aligning the print
head, you can replace the cartridge.
3. Press the top left button (next to Ink levels) until you see
Head Cleaning on the LCD screen.
4. Press the x Color button.
Cleaning takes about 30 seconds, during which Head
Cleaning appears on the LCD screen.
Caution:
Use these ink cartridges within six months of installing them
and before the expiration date on the package:
Never turn off the Stylus Photo RX500 while the message Head
Cleaning appears on the LCD screen, unless it hasn’t moved or
made noise for more than 5 minutes.
❏ Black: T048120
❏ Cyan: T048220
5. When you again see the LCD screen shown below, run a
nozzle check to confirm the print head nozzles are clean.
❏ Magenta: T048320
❏ Yellow: T048420
❏ Light Cyan: T048520
❏ Light Magenta: T048620
Press this
3.Head Cleaning
button
Press the Color
Caution:
Make sure letter-size plain paper is loaded. Press the top left
button until you see Nozzle Check on the LCD screen,
then press the x Color button. The nozzle check pattern
prints.
To ensure good results, use genuine EPSON ink cartridges and do
not refill them. Other products may cause damage to your EPSON
Stylus Photo RX500 not covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer. You
can also call the EPSON Store at (800) 873-7766, or visit
(800) 463-7766 for dealer referral.
Warning:
Keep ink cartridges out of the reach of children. If ink gets on your
hands, wash them thoroughly with soap and water. If ink gets in
your eyes, flush them thoroughly with water.
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EPSON Stylus Photo RX500
Caution:
3. When you see the message Open the scanner on the
LCD screen, use the side grips to open the scanner unit, as
shown. Be sure to keep the scanner lid closed.
To avoid damaging the EPSON Stylus Photo RX500, never move
the print head by hand.
You cannot print if any ink cartridge is empty. Leave the empty
cartridge installed until you have obtained a replacement.
Otherwise the ink remaining in the print head nozzles may dry out.
Checking Ink Cartridge Levels
To check ink levels, follow these steps:
1. Press the Setup button to enter setup mode.
2. If necessary, press the upper left button next to the LCD
screen until Ink levels is displayed, then press the
x Color button.
4. Wait for the ink cartridge holder to move to the
replacement position, then open its cover by pulling the
back of the cover up and toward you.
The LCD screen displays the percentage of ink available in
each cartridge: C (Cyan), M (Magenta), Y (Yellow), K
(Black), LC (Light Cyan), and LM (Light Magenta).
Caution:
Never attempt to open the cartridge holder’s cover while the
print head is moving. Wait until the cartridges have moved to the
replacement position.
Ink levels
C:50% M:50% Y:50%
Note:
To view ink levels for all of the cartridges, wait for them to scroll
across the LCD screen.
3. When done, press the OK button.
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once
you start the ink cartridge replacement procedure, you must
complete all the steps in one session.
5. Identify the cartridge you need to replace. Press in the tab at
the back of the cartridge to release it, then lift the cartridge
straight out. Dispose of it carefully.
1. Make sure the Stylus Photo RX500 is turned on and not
printing.
2. If an ink cartridge is empty:
Check the LCD screen to see which cartridge is empty, then
press the x Color button.
If an ink cartridge is low:
Press the Setup button to enter setup mode, then press the
top left button next to the LCD screen until Replace ink
is displayed. Finally, press the x Color button.
Note:
The illustration above shows the black cartridge being removed.
Only remove the cartridge(s) you need to replace.
6. Unwrap the new cartridge.
Caution:
Don’t touch the green circuit board on the front of the cartridge;
you may inhibit normal operation and printing.
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EPSON Stylus Photo RX500
7. Lower the new cartridge into its holder, then press down on
the top of the cartridge until it clicks in place.
3. Do one of the following:
Windows: Right-click the
icon on the Windows
taskbar and click Print Head Alignment.
Mac OS X: Double-click EPSON Printer Utility in your
Applications folder. Select SP RX500 Series in the
Printer List and click OK. Then click the
Alignment button on the Utility screen.
Print Head
Mac OS 8.6 to 9.x: From your application’s File menu,
choose Page Setup or Print. Click the
button in the
printer settings or page setup dialog box. Then click the
Print Head Alignment button on the Utility screen.
If you need to replace other ink cartridges, repeat steps 5
through 7 before continuing with step 8.
4. Follow the on-screen instructions to print the black vertical
alignment pattern. Your printout should look like this:
8. Close the cartridge cover.
Caution:
If you find it difficult to close the cover, make sure all the
cartridges are firmly seated. Press down on each newly installed
cartridge until you hear it click into place. Do not attempt to force
the cover closed.
9. Carefully lower the scanner unit and press it down until it
clicks into place.
The Stylus Photo RX500 begins charging the ink delivery
system, and Charging appears on the LCD screen. Wait for
the message to disappear before using the Stylus Photo
RX500.
Caution: Never turn off the Stylus Photo RX500 while Charging
appears on the LCD screen, unless it hasn’t moved or made noise
for more than 5 minutes. This may cause incomplete charging of
the ink.
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may
need to align the print head.
Note:
You can also use the buttons on the Stylus Photo RX500 to align the
print head (see the online Reference Guide for instructions). For best
results, we recommend you use the print head alignment utility, as
described in this section.
5. Examine the printout and choose the best square in each of
the four sets. (The best square should have no visible bands,
or the least visible bands.)
1. Make sure the Stylus Photo RX500 is turned on and not
printing, and the red ! error light is off.
2. Load a stack of plain, letter-size paper in the sheet feeder.
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EPSON Stylus Photo RX500
6. In the on-screen dialog box, select the number for each of
the squares in the corresponding pull-down menu.
Related Documentation
CPD-16980
CPD-16981
CPD-16982
CPD-16983
EPSON Stylus Photo RX500
Start Here
EPSON Stylus Photo RX500
Quick Reference
EPSON Stylus Photo RX500 User’s
Guide
EPSON Stylus Photo RX500
CD-ROM (includes online
Reference Guide)
Note:
Your screen may look slightly different, depending on your
operating system.
7. If the best square in each set is number 5, click Next.
Otherwise, click Realignment and follow the
on-screen instructions to print a new vertical alignment
pattern. Repeat this step until the best
square for each set is number 5.
8. Follow the on-screen instructions to print a color vertical
alignment pattern. Repeat steps 5 through 7 to correct color
vertical alignment.
9. When you’re done, click Finish.
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