HP Hewlett Packard Hewlett Packard Computer Monitor L1940 User Manual |
User Guide
HP L1740 17” and L1940 19”
Flat Panel Monitors
Document Part Number: 372837-001
January 2005
This guide provides information on setting up the monitor,
installing drivers, using the on-screen display menu,
troubleshooting and technical specifications.
Enhanced for Accessibility
Unfolding the Monitor Base. . . . . . . . . . . . . . . . . . . . . . . 3–1
Selecting the Signal Connectors and Cables . . . . . . . 3–3
The Information File . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
The Image Color Matching File . . . . . . . . . . . . . . . . 4–2
Installing the .INF and .ICM Files . . . . . . . . . . . . . . . . . . 4–2
Installing from the CD. . . . . . . . . . . . . . . . . . . . . . . . 4–2
Downloading from the Worldwide Web . . . . . . . . . . 4–3
Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Adjusting Monitor Settings . . . . . . . . . . . . . . . . . . . . . . . 4–5
User Guide
i
Contents
Using the On-Screen Display . . . . . . . . . . . . . . . . . . 4–6
Optimizing Analog Video . . . . . . . . . . . . . . . . . . . . . 4–9
Sleep Timer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
2000 and Windows XP . . . . . . . . . . . . . . . . . . . . . . 4–13
B Technical Specifications
L1740 Flat Panel Monitor . . . . . . . . . . . . . . . . . . . . . . . . B–1
Declaration of Conformity for Products Marked with FCC
Logo, United States Only. . . . . . . . . . . . . . . . . . . . . . . . . C–2
Canadian Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
European Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–4
Korean Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–4
ii
User Guide
EPA Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . C–4
Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . C–5
D LCD Monitor Quality
and Pixel Policy
User Guide
iii
1
Product Features
The Flat Panel Display has an active matrix, thin-film transistor
(TFT), liquid crystal display (LCD). The monitor features
include:
■
■
■
■
HP L1740 model, 17-inch (43.2 cm) viewable area display,
with narrow bezels.
HP L1940 model, 19-inch (48.3 cm) viewable area display,
with narrow bezels.
1280 × 1024 native resolution, plus full-screen support for
lower resolutions.
Wide viewing angle to allow viewing from a sitting or
standing position, or moving side-to-side.
■
■
■
Tilt, swivel, and height adjustment capabilities.
Easily removable base for flexible mounting solutions.
Multiple video inputs supported:
❏
❏
VGA Analog
DVI signal input (available on select models)
■
■
VGA analog signal cable included.
USB 2.0 hub with one upstream (connects to the computer)
and two downstream (connects to USB devices) ports.
■
USB cable included to connect the monitor’s USB ports to
the USB connector on the computer.
User Guide
1–1
Product Features
■
Mounting feature on bottom of monitor to accept an optional
Speaker Bar accessory kit.
■
■
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments in English, Dutch,
French, Italian, Simplified Chinese, German, and Spanish for
ease of set-up and screen optimization.
■
Software and documentation CD includes an information file
(INF), Image Color Matching file (ICM), and product
documentation.
■
■
■
Energy Saver feature for Energy Star compliance.
AssetControl
Compliant with the following regulated specifications:
❏
❏
❏
❏
EPA ENERGY STAR
European Union CE Directives
Swedish MPR II 1990
Swedish TCO
1–2
User Guide
2
Safety and Maintenance
Guidelines
Important Safety Information
A power cord is included with your monitor. If another cord is
used, use only a power source and connection appropriate for this
monitor. For information on the correct power cord set to use with
your monitor, refer to the “Power Cord Set Requirements” section
in Appendix C.
WARNING: To reduce the risk of electric shock or damage to your
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed)
power outlet that is easily accessible to the operator. The grounding
plug is an important safety feature.
Å
Å
WARNING: For your safety, be sure that the power outlet you plug
the power cord into is easily accessible and located as close to the
equipment as possible. When you need to disconnect the power to
the equipment, unplug the power cord from the power outlet by
grasping the plug firmly. Never pull on the cord.
User Guide
2–1
Safety and Maintenance Guidelines
CAUTION: For the protection of your monitor, as well as your
Ä
computer, connect all power cords for your computer and its
peripheral devices (such as a monitor, printer, scanner) to some form
of surge protection device such as a power strip or Uninterruptible
Power Supply (UPS). Not all power strips provide surge protection;
the power strips must be specifically labeled as having this ability.
Use a power strip whose manufacturer offers a Damage Replacement
Policy so you can replace your equipment if surge protection fails.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
■
Do not open your monitor cabinet or attempt to service this
product yourself. Adjust only those controls that are covered
in the operating instructions. If your monitor is not operating
properly or has been dropped or damaged, contact your HP
authorized dealer, reseller, or service provider.
■
■
Use only a power source and connection appropriate for this
monitor, as indicated on the label/back plate of the monitor.
Be sure the total ampere rating of the products connected to
the outlet does not exceed the current rating of the electrical
outlet, and the total ampere rating of the products connected
to the cord does not exceed the rating of the cord. Look on the
power label to determine the ampere rating (AMPS or A) for
each device.
■
■
Install your monitor near an outlet that you can easily reach.
Disconnect the monitor by grasping the plug firmly and
pulling it from the outlet. Never disconnect the monitor by
pulling the cord.
Turn your monitor off when not in use. You can substantially
increase the life expectancy of your monitor by using a screen
saver program and turning off the monitor when not in use.
2–2
User Guide
Safety and Maintenance Guidelines
■
Slots and openings in the cabinet are provided for ventilation.
These openings must not be blocked or covered. Never push
objects of any kind into cabinet slots or other openings.
■
■
Do not drop your monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk
on the cord.
■
■
Keep your monitor in a well-ventilated area, away from
excessive light, heat or moisture.
When removing the monitor base, you must lay the monitor
face down on a soft area to prevent it from getting scratched,
defaced, or broken.
Cleaning the Monitor
1. Unplug the monitor from the wall outlet.
2. Turn off the monitor and the computer.
3. Clean the monitor plastics with a clean cloth dampened with
water.
4. Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other
volatile substances to clean your monitor or the screen. These
chemicals may damage the cabinet finish as well as the screen.
Ä
Shipping the Monitor
Keep the original packing box in a storage area. You may need it
later if you move or ship your monitor.
User Guide
2–3
3
Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the
monitor, computer system, and other attached devices, then
follow the steps below.
Unfolding the Monitor Base
The monitor is shipped with the base attached in a folded flat
position. To begin using the monitor, you must unfold the base
and place the monitor in an upright position.
Unfolding the Base
User Guide
3–1
Setting Up the Monitor
Identifying Rear Panel Components
Rear Panel Components
No. Component Function
1
2
3
4
AC power
connector
Connects the AC power cord to the monitor.
USB downstream
connectors
Connects optional USB devices to the monitor.
USB upstream
connector
Connects the USB cable to the host (computer or
another USB hub).
DVI connector
(available on select
models)
Connects the DVI-D signal cable to the monitor.
5
VGA connector
Connects the VGA cable to the monitor.
3–2
User Guide
Setting Up the Monitor
Selecting the Signal Connectors and Cables
There are two signal input connectors:
■
■
VGA connector
DVI-D connector (available on select models)
The monitor will automatically determine which inputs have
valid video signals. The inputs can be selected through the
On-Screen Display (OSD) feature or by pressing the + button (to
enable VGA signal input) or the – button (to enable DVI signal
input) on the monitor front bezel.
Connecting the Monitor
WARNING: To reduce the risk of electric shock or damage to your
Å
equipment: Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
Disconnect power from the monitor by unplugging the power cord
from the electrical outlet.
Do not place anything on power cords or cables. Arrange them so
that no one may accidentally step on or trip over them. Do not pull on
a cord or cable. When unplugging from the electrical outlet, grasp
the cord by the plug.
User Guide
3–3
Setting Up the Monitor
1. Place the monitor in a convenient, well-ventilated location
near your computer.
2. Pivot the monitor to the portrait position. Connect one end of
the power cable to the power connector on the monitor 1,
and the other end to an electrical wall outlet 2.
Connecting the Power Cable
3–4
User Guide
Setting Up the Monitor
3. For analog operation, connect one end of the VGA signal
cable to the VGA connector on the monitor 1, and the other
end to the VGA connector on the computer 2.
Connecting the VGA Signal Cable
User Guide
3–5
Setting Up the Monitor
4. Connect the USB cable to the USB upstream connector on
the monitor 1 and to a convenient USB connector on the
computer 2.
Connecting the USB Cable
3–6
User Guide
Setting Up the Monitor
5. Adjust the monitor as needed for your comfort using the
monitor’s tilt, swivel, and height adjustment capabilities.
Adjusting the Tilt
Adjusting the Swivel
User Guide
3–7
Setting Up the Monitor
Adjusting the Height
3–8
User Guide
Setting Up the Monitor
Pivoting the Monitor
CAUTION: Burn-in image damage may occur on monitors that
display the same static image on screen for a prolonged period of
time. To avoid burn-in image damage on your monitor screen, you
should always activate a screen saver application or turn off the
monitor when it is not in use for a prolonged period of time.
Ä
User Guide
3–9
Setting Up the Monitor
Removing the Monitor Base
The monitor base can be removed to mount the monitor on a wall,
a swing arm or other mounting fixture. Read the caution and
warning statements below before beginning the procedure.
CAUTION: Before beginning to disassemble the monitor, be sure the
Ä
monitor is turned off and the power and signal cables are both
disconnected.
Lay the front bezel down on a soft area to prevent it from getting
scratched, defaced, or broken
WARNING: Do not remove the base from the monitor while the
Å
monitor is in the upright position. Before removing the monitor from
the base, ensure that the monitor is lying flat, front bezel down, and
that the base is set to the maximum base extension. Attempting to
remove the monitor from the base while upright in the minimum base
extension may result in injury to the user.
1. Disconnect and remove the signal and power cables from the
back of the monitor.
CAUTION: Ensure that the bottom of the monitor base is positioned
over a table or desktop before removing the base from the monitor.
Ä
3–10
User Guide
Setting Up the Monitor
2. Remove the four screws 1 from the monitor base.
3. Remove the monitor base 2 from the monitor.
Removing the Monitor Base
Mounting the Monitor
1. Remove the monitor base. Refer to “Removing the Monitor
Base” steps in the previous section.
For stand mounting purposes, when the base is removed, four
threaded mounting holes are exposed on the display panel. These
mounting holes are spaced 100 mm apart and are compliant with
the Video Electronics Standards Association (VESA) standard for
mounting flat panel displays.
✎
User Guide
3–11
Setting Up the Monitor
2. Using the screws 1 previously removed from the monitor
base, mount the display 2 to a swing arm or other mounting
fixture. Consult the documentation included with the
mounting fixture for additional instructions.
Mounting the Monitor
3–12
User Guide
4
Operating the Monitor
Software and Utilities
The monitor includes a CD that contains two files you can install
on your computer:
■
■
an .INF (Information) file
an .ICM (Image Color Matching) file
Adobe Acrobat Reader is supplied on this CD and can be
installed from the menu.
If the monitor does not include a CD, the .INF and .ICM files can
be downloaded from the HP monitors support Web site. See
“Downloading from the Worldwide Web” in this chapter.
✎
The Information File
The .INF file enables the computer to communicate with the
monitor and use all the monitor features. The .INF file defines
monitor resources used by Microsoft Windows operating systems
to ensure monitor compatibility with the computer’s graphics
adapter.
This monitor is Windows Plug and Play compatible and the
monitor will work correctly without installing the .INF file.
Monitor Plug and Play compatibility requires that the computer’s
graphic card is VESA DDC2 compliant and that the monitor
connects directly to the graphics card. Plug and Play does not
User Guide
4–1
Operating the Monitor
work through separate BNC type connectors or through
distribution buffers/boxes. You may need to install the .INF file if
these conditions are not met.
The Image Color Matching File
The .ICM file provides accurate color representation. The .ICM
files are data files that are used in conjunction with graphics
programs to provide consistent color matching from monitor
screen to printer, or from scanner to monitor screen. The .ICM
file contains a monitor color system profile. This file is activated
from within graphics programs that support this feature.
The ICM color profile is written in accordance with the
International Color Consortium (ICC) Profile Format
specification.
✎
Installing the .INF and .ICM Files
After you determine that you need to update, you can install the
.INF and .ICM files from the CD or download them.
Installing from the CD
To install the .INF and .ICM files on the computer from the CD:
1. Insert the CD in the computer CD-ROM drive. The CD menu
displays.
2. View the “INF and ICM Readme” file.
3. Select “Install INF and ICM Files.”
4. Follow the on-screen instructions.
5. After the INF software has been installed, restart Windows.
4–2
User Guide
Operating the Monitor
6. Ensure that the proper resolution and refresh rates appear in
the Windows Display control panel.
You may need to install the digitally signed monitor .INF and
.ICM files manually from the CD in the event of an installation
error. Refer to the INF and ICM Readme file on the CD.
✎
Downloading from the Worldwide Web
To download the latest version of .INF and .ICM files from the
HP monitors support Web site:
region.
2. Follow the links for your monitor to the support page and
download page.
3. Ensure your system meets the requirements.
4. Download the software by following the instructions.
User Guide
4–3
Operating the Monitor
Front Panel Controls
Front Panel Controls
No. Control
Function
1
Auto Adjust
Activates the auto adjustment feature for optimum
image.
2
3
Menu
Opens the On-Screen Display (OSD) menu.
– (Minus)
• If OSD is on, press to navigate backward through
the OSD menu features and decrease adjustment
levels.
• If OSD is off, press to enable the DVI signal input
(available on select models)
4
5
+ (Plus)
Power
• If OSD is on, press to navigate forward through the
OSD menu features and increase adjustment levels.
• If OSD is off, press to enable the VGA signal input.
Turns the monitor on or off.
4–4
User Guide
Operating the Monitor
Adjusting Monitor Settings
Use the On-Screen Display (OSD) to adjust the screen image
based on your viewing preferences. To access the OSD, do the
following:
1. If the monitor is not already on, press the Power switch to
turn on the monitor.
2. Press the Menu button on the monitor’s front panel to launch
the OSD Main Menu.
3. To navigate through the OSD Menu, press the + (Plus) button
on the monitor’s front panel to scroll up, or the – (Minus)
button to scroll in reverse.
4. To select an item from the OSD Menu, use the + or – buttons
to scroll to and highlight your selection, then press the Menu
button to select that function.
5. Adjust the item using the + or – buttons on the front panel to
adjust the scale.
User Guide
4–5
Operating the Monitor
6. After adjusting the function, select Save and Return, or
Cancel if you don’t want to save the setting, then select Exit
from the Main Menu.
If the buttons remain untouched for 10 seconds while displaying a
menu, the new adjustments will be saved when the OSD
automatically times out and exits the menu.
✎
Using the On-Screen Display
There are two On-Screen Display menus available; one for basic
adjustments, and one for advanced adjustments.
To access the Basic OSD Menu, press the menu button on the
monitor's front panel.
Basic OSD Menu Levels
Menu Level 1
Menu Level 2
Brightness
Adjustment Scale
Adjustment Scale
Contrast
Auto Adjustment
Advanced Menu
Exit
To access the Advanced OSD Menu, press the menu button again,
or select Advanced Menu from the Basic OSD Menu.
After selecting the Advanced Menu from the Basic Menu, the
Advanced Menu remains the default OSD on subsequent
power-ups of the monitor until the Basic Menu is selected or
Factory Reset is applied.
✎
4–6
User Guide
Operating the Monitor
The Advanced OSD Menu has up to three sublevels and can be
viewed in one of seven available languages. The following table
provides the menus and their functions at each level:
Advanced OSD Menu Levels
Level 1
Level 2
Level 3
Factory
Preset
Brightness
Contrast
Image Control
Adjustment Scale
Adjustment Scale
Auto Adjustment
Horizontal Position Adjustment Scale
Vertical Position
Clock
Y
Y
Y
Y
Y
Y
Y
“Adjusting” Message
Adjustment Scale
Adjustment Scale
Adjustment Scale
Clock Phase
Cancel
Save and Return
9300 K
Color
6500 K
Y
Custom Color
Custom Color
Adjustment
sRGB
Cancel
Save and Return
Deutsch
Language
S. Chinese
English
Espanol
N
N
Francais
Italiano
Nederlands
Cancel
Save and Return
Power Saver
Power On Recall
Management
On / Off Selection
On / Off Selection
N
N
User Guide
4–7
Operating the Monitor
Advanced OSD Menu Levels (Continued)
Level 1
Level 2
Level 3
Factory
Preset
Mode Display
Power-On Status
Display
On / Off Selection
On / Off Selection
N
N
Sleep Timer
Default Video Input Analog - VGA
Digital
Timer Set Menu
N
N
Serial Number
Basic Menu
Cancel
Display monitor s/n
N
Save and Return
OSD Control
Horizontal OSD
Position
Vertical OSD
Position
OSD Timeout
Cancel
Adjustment Scale
Adjustment Scale
Adjustment Scale
N
N
N
Save and Return
Current Settings
Information
Recommended
Settings
Serial Number
Total Hours
Backlight Hours
Exit
Factory Reset
Exit
Yes
No
4–8
User Guide
Operating the Monitor
Adjusting Screen Quality
Allow the monitor to warm up for 20 minutes before performing
the following procedures.
The Auto-adjustment feature automatically fine-tunes the image
quality each time a new video mode is utilized. If additional
improvement is desired, press the Auto adjust button on the front
bezel.
For more precise adjustments, use the adjustment pattern utility
provided on the CD, and adjust the clock and phase settings
(accessed from the OSD menu) as described in the following
section.
Optimizing Analog Video
This monitor contains advanced circuitry that allows the flat
panel screen to function like a standard monitor. Two controls in
the on-screen display can be adjusted to improve image
performance: Clock and Clock Phase. Use these controls only
when the auto-adjust function does not provide a satisfactory
image.
The Clock must first be set correctly since the Clock Phase
settings are dependent on the main Clock setting.
✎
■
■
Clock—Increase/decrease the value to minimize any vertical
bars or stripes visible on the screen background.
Clock Phase—Increase/decrease the value to minimize video
distortion or video jitter.
When using the controls, you will obtain the best results by using
the adjustment pattern application provided on the CD-ROM.
✎
User Guide
4–9
Operating the Monitor
When adjusting the Clock and Clock Phase values, if the monitor
✎
images become distorted, continue adjusting the values until the
distortion disappears. To restore the factory settings, select Yes
from the Factory Reset menu in the on-screen display.
Identifying Monitor Conditions
Special messages will appear on the monitor screen when
identifying the following monitor conditions:
■
Input Signal Out of Range— Indicates the monitor does not
support the input signal because the resolution and/or refresh
rate are set higher than the monitor supports. Set the
resolution and refresh rate for 1280 x 1024 at 60 Hz. Restart
your computer for the new settings to take effect.
■
■
■
■
■
Monitor Going to Sleep— Indicates the screen display is
entering a sleep mode.
Check Video Cable— Indicates the video cable is not
properly connected to the computer.
No Input Signal— Indicates the monitor is entering a reduced
power state but the power saving feature is set to off.
Auto Adjustment in Progress— Displays when auto
adjustment feature is active.
OSD Lock—The OSD can be enabled or disabled by pressing
and holding the Menu button on the front panel for 10
seconds. If the OSD is locked, the warning message “OSD
Lock” displays for ten seconds.
❏
If the OSD is locked, press and hold the Menu button for
10 seconds to unlock the OSD.
❏
If the OSD is unlocked, press and hold the Menu button
for 10 seconds to lock the OSD.
4–10
User Guide
Operating the Monitor
Sleep Timer Mode
The Sleep Timer mode is an energy-saving feature that enables
you to set a time for the monitor to power on and off at the same
time every day. This also extends the life of the backlight bulbs in
the monitor. The Sleep Timer has five settings:
■
■
■
■
■
Set Current Time
Set Sleep Time
Set On Time
Timer: On/Off
Sleep Now
To set the timer:
1. Press the Menu button on the monitor front panel to display
the Advanced Menu.
2. Scroll down and highlight Management.
3. Press the Menu button to select Management.
4. Scroll down and highlight and select Sleep Timer > Set
Current Time.
You must set the current local time before you reset the time for
Sleep Time or On Time. Note that the time is displayed in a 24
hour clock format. For example, 1:15 p.m. displays as 13 hours
15 minutes.
✎
5. Press the Menu button once to enter the adjustment mode for
hours.
6. Press the - (Minus) or + (Plus) buttons to adjust the hour.
7. Press the Menu button again to enter the time for minutes.
8. Press the - (Minus) or + (Plus) buttons to adjust the minutes.
User Guide
4–11
Operating the Monitor
9. Press the Menu button to lock in the time chosen.
10. After setting the current time, the highlight automatically
skips to Set Sleep Time hours. Repeat steps 6 through 9 to set
Sleep Time.
11. If you do not want to set Sleep Time, press the Menu button
twice, then select Save and Return to exit the menu.
12. After setting Sleep Time, the highlight automatically skips to
Set On Time hours. Repeat steps 6 through 9 to set On Time.
13. Set the Timer mode to On to activate the Sleep Timer
settings.
14. When you are finished, select Save and Return to exit the
menu.
The fifth selection, Sleep Now, turns the monitor backlights off
immediately and stays in sleep mode until the next On Time
activates or a monitor button is pressed.
sRGB Support
The monitor is designed to support sRGB for color management,
which adapts to the color standards used in the image technology
industry. Additional information on sRGB is available on
http://www.srgb.com/srgb.html (English only).
To take advantage of the sRGB support, you will need to change
your monitor’s color temperature to sRGB and install the sRGB
color profile (ICM) file.
The sRGB color temperature preset will improve the color
accuracy of sRGB images on the computer monitor, but some
color variation may still occur.
✎
4–12
User Guide
Operating the Monitor
Changing the Color Temperature
1. Press the Menu button on the front panel of the monitor to
launch the Main Menu of the OSD.
2. Select Advanced Menu to access all options in the Main
Menu.
3. Select Color to display the Color Temperature menu.
4. Select sRGB.
5. Select Save and Return to exit the menu.
Installing the sRGB ICM File for Microsoft
Windows 2000 and Windows XP
To complete the following procedure, you must be logged in as an
administrator or a member of the administrator’s group. If the
computer is connected to a network, network policy settings may
prevent you from completing this procedure.
The sRGB ICM file does not support Windows 95 and Windows
NT operating systems
✎
1. Click the Display icon in the Control Panel.
2. In the Display Properties windows, select the Settings tab,
then click the Advanced button.
3. Select the Color Management tab, then click the Add button
to open the Add Profile Association dialog box.
4. Select the “sRGB Color Space Profile.icm” file, then click
the Add button
5. To activate a color profile for your monitor, you must set it as
the Default Monitor Profile. Select “sRGB Color Space
Profile,” then click Set as Default button.
6. Click Apply or OK.
User Guide
4–13
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
Problem
Possible Cause
Solution
Screen is blank.
Power cord is
disconnected.
Connect the power cord.
Power switch on front
panel of the monitor is
turned off.
Press the front panel power
button.
Video cable is
improperly connected.
Connect the video cable
properly. Refer to Chapter 3,
Setting Up the Monitor, for
more information.
Screen blanking utility is
active.
Press any key on the
keyboard or move the
mouse to inactivate the
screen blanking utility.
User Guide
A–1
Troubleshooting
Problem
Possible Cause
Solution
Image appears
blurred, indistinct, or
too dark.
Brightness and contrast
are too low.
Press the Auto Adjust button
on the front panel. If this
does not correct the image,
press the Menu button to
open the Basic OSD Menu,
and adjust the brightness
and contrast scales as
needed.
Image is not
centered.
Position may need
adjustment.
Press the Menu button to
access the OSD menu.
Select Image Control/
Horizontal Position or
Vertical Position to adjust the
horizontal or vertical
position of the image.
“Check Signal
Cable” is displayed
on screen.
Monitor video cable is
disconnected.
Connect the 15-pin monitor
video cable to the VGA
connector on the computer,
or, if connected, check the
DVI-D signal cable to the
DVI connector on the
computer, or the VGA to
DVI-I cable to the VGA
connector on the computer
(DVI available on select
models only). Be sure that
the computer power is off
while connecting the video
cable.
“Out of Range. Set
Monitor to 1280 x
1024 @ 60Hz” is
displayed on screen.
Video resolution and/or
refresh rate are set
higher than what your
monitor supports.
Restart your computer and
enter Safe Mode. Change
your settings to a supported
setting (see “Factory Preset
Display Modes” table in
Appendix B). Restart your
computer so that the new
settings take effect.
A–2
User Guide
Troubleshooting
Using the Worldwide Web
For online access to technical support information, self-solve
tools, online assistance, community forums of IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
■
■
■
■
■
■
■
The monitor
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using
User Guide
A–3
B
Technical Specifications
All performance specifications are provided by the component
manufacturers. Performance specifications represent the highest
specification of all HP’s component manufacturers’ typical level
specifications for performance and actual performance may vary
either higher or lower.
✎
L1740 Flat Panel Monitor
L1740 Flat Panel Monitor
Display
Type
17.0 inches
TFT LCD
43.2 cm
Viewable Image Size
17.0-inch diagonal
43.2 cm
Tilt
--5 to 35°
Swivel
--90 to 90°
Face Treatment
Anti-glare polarizer with
hard coating
Maximum Weight
17.6 lbs.
8.0 kg
(Unpacked, base attached)
Dimensions
Height (maximum)
Depth
Width
18.8 inches
10.4 inches
14.6 inches
479.5 mm
265.0 mm
373.3 mm
User Guide
B–1
Technical Specifications
L1740 Flat Panel Monitor (Continued)
Maximum Graphics Resolution 1280 x 1024 (75 Hz) analog and digital modes
Text Mode
Dot Pitch
720 x 400
0.264 x 0.264 mm
30 to 83 kHz
Horizontal Frequency
(analog mode)
Vertical Refresh Rate
(analog mode)
56 to 76 Hz
Environmental Requirements
Temperature:
Operating Temperature
Non-operating Temperature
41 to 95° F
-4 to 140° F
5 to 35° C
-20 to 60° C
Relative Humidity
Power Source
20 to 80%
100 - 240 VAC, 60-50 Hz
Power Consumption
Input Terminals
<70 watts typical
15-pin D-type connector with cable included
DVI-D connector with DVI-D cable not included
(available on select models)
B–2
User Guide
Technical Specifications
L1940 Flat Panel Monitor
L1940 Flat Panel Monitor
Display
Type
19.0 inches
TFT LCD
48.3 cm
Viewable Image Size
19.0-inch diagonal
48.3 cm
Tilt
--5 to 35°
Swivel
--90 to 90°
Face Treatment
Anti-glare polarizer with
hard coating
Maximum Weight
18.5 lbs.
8.4 kg
(Unpacked, base attached)
Dimensions
Height
Depth
Width
18.8 inches
10.4 inches
16.3 inches
477 mm
265 mm
413 mm
Maximum Graphics Resolution 1280 x 1024 (75 Hz) analog and digital modes
Text Mode
Dot Pitch
720 x 400
0.264 x 0.264 mm
30 to 83 kHz
Horizontal Frequency
(analog mode)
Vertical Refresh Rate
(analog mode)
56 to 76 Hz
Environmental Requirements
Temperature:
Operating Temperature
Non-operating Temperature
41to 95° F
-4 to 140° F
5 to 35° C
-20 to +60° C
User Guide
B–3
Technical Specifications
L1940 Flat Panel Monitor (Continued)
Relative Humidity
Power Source
20 to 80%
100 - 240 VAC, 60-50 Hz
<70 watts typical
Power Consumption
Input Terminals
15-pin D-type connector with cable included.
DVI-D connector with DVI-D cable not included
(available on select models)
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly used
modes and are set as factory defaults. This monitor automatically
recognizes these preset modes and they will appear properly sized
and centered on the screen.
Factory Preset Display Modes
Preset
Pixel Format
640 x 480
640 x 480
640 x 480
720 x 400
800 x 600
800 x 600
800 x 600
832 x 624
Horz Freq (kHz)
Vert Freq (Hz)
60.0
1
2
3
4
5
6
7
8
31.5
37.9
37.5
31.5
37.9
48.1
46.9
49.7
73.0
75.0
70.0
60.0
72.0
75.0
75.0
B–4
User Guide
Technical Specifications
Factory Preset Display Modes (Continued)
Preset
9
Pixel Format
1024 x 768
1024 x 768
1024 x 768
1152 x 870
1152 x 900
1280 x 1024
1280 x 1024
Horz Freq (kHz)
Vert Freq (Hz)
60.0
48.4
56.5
60.0
68.7
71.7
64.0
80.0
10
70.0
11
75.0
12
75.0
13
76.0
14
60.0
15
75.0
Entering User Modes
The video controller signal may occasionally call for a mode that
is not preset if:
■
■
You are not using a standard graphics adapter.
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the
monitor screen by using the on-screen display. Your changes can
be made to any or all of these modes and saved in memory. The
monitor automatically stores the new setting, then recognizes the
new mode just as it does a preset mode. In addition to the 15
factory preset modes, there are ten user modes that can be entered
and stored.
User Guide
B–5
Technical Specifications
Energy Saver Feature
When the monitor is in its normal operating mode, the monitor
uses less than 70 watts of power and the Power light is green.
The monitor also supports a reduced power state. The reduced
power state will be entered into if the monitor detects the absence
of either the horizontal sync signal and/or the vertical sync signal.
Upon detecting the absence of these signals, the monitor screen is
blanked, the backlight is turned off, and the Power light is turned
amber. When the monitor is in the reduced power state, the
monitor will utilize less than 2 watts of power. There is a brief
warm up period before the monitor will return to its normal
operating mode.
Refer to your computer manual for instructions on setting energy
saver features (sometimes called power management features).
The above energy saver feature only works when connected to
computers that have energy saver features.
✎
By selecting settings in the monitor’s Energy Saver utility, you
can also program the monitor to enter into the reduced power
state at a predetermined time. When the monitor’s Energy Saver
utility causes the monitor to enter the reduced power state, the
Power light blinks amber.
B–6
User Guide
C
Agency Regulatory Notices
Federal Communications
Commission Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and the
receiver.
■
■
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio or television
technician for help.
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Hewlett Packard Company may void the user's authority to
operate the equipment.
User Guide
C–1
Agency Regulatory Notices
Cables
Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods to maintain compliance
with FCC Rules and Regulations.
Declaration of Conformity for
Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
For questions regarding your product, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call1
1-800- 652-6672
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call
(281) 514-3333
To identify this product, refer to the Part, Series, or Model
number found on the product.
C–2
User Guide
Agency Regulatory Notices
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
European Notice
Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.
Compliance with these directives implies conformity to the
following European Norms (in brackets are the equivalent
international standards):
■
■
EN55022 (CISPR 22) - Electromagnetic Interference
EN55024 (IEC61000-4-2,3,4,5,6,8,11) - Electromagnetic
Immunity
■
■
■
EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics
EN61000-3-3 (IEC61000-3-3) – Power Line Flicker
EN60950 (IEC950) - Product Safety
User Guide
C–3
Agency Regulatory Notices
Japanese Notice
Korean Notice
EPA Energy Star Compliance
Monitors that are marked with the Energy Star Logo meet the
requirements of the EPA Energy Star program. As an Energy Star
Partner, Hewlett Packard Company has determined that this
product meets the Energy Star guidelines for energy efficiency.
Specific details on using the Energy Saving features can be found
in the energy saver or power management section of the computer
manual.
C–4
User Guide
Agency Regulatory Notices
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line
Switching (ALS). This feature allows the monitor to operate on
input voltages between 100-120V or 200-240V.
The power cord set (flexible cord or wall plug) received with the
monitor meets the requirements for use in the country where you
purchased the equipment.
If you need to obtain a power cord for a different country, you
should purchase a power cord that is approved for use in that
country.
The power cord must be rated for the product and for the voltage
and current marked on the product's electrical ratings label. The
voltage and current rating of the cord should be greater than the
voltage and current rating marked on the product. In addition, the
cross-sectional area of the wire must be a minimum of 0.75 mm²
or 18AWG, and the length of the cord must be between 6 feet
(1.8 m) and 12 feet (3.6 m). If you have questions about the type
of power cord to use, contact your HP authorized service
provider.
A power cord should be routed so that it is not likely to be walked
on or pinched by items placed upon it or against it. Particular
attention should be paid to the plug, electrical outlet, and the
point where the cord exits from the product.
For use in Japan:
■
■
Please use the power cord received with the product.
The power cord received with this product is not for use with
other products.
User Guide
C–5
D
LCD Monitor Quality
and Pixel Policy
The TFT monitor uses high-precision technology, manufactured
according to HP standards, to guarantee trouble-free
performance. Nevertheless, the display may have cosmetic
imperfections that appear as small bright or dark spots. This is
common to all LCD displays used in products supplied by all
vendors and is not specific to the HP LCD. These imperfections
are caused by one or more defective pixels or sub-pixels.
■
A pixel consists of one red, one green, and one blue
sub-pixel.
■
A defective whole pixel is always turned on (a bright spot on
a dark background), or it is always off (a dark spot on a bright
background). The first is the more visible of the two.
■
A defective sub-pixel (dot defect) is less visible than a
defective whole pixel and is small and only visible on a
specific background.
The HP display does not have more than:
■
■
■
■
3 bright dots.
5 dark dots.
5 total bright and dark dots.
No more than two adjacent (less than 25 mm edge-to-edge)
defective pixels.
User Guide
D–1
LCD Monitor Quality and Pixel Policy
To locate defective pixels, the monitor should be viewed under
normal operating conditions, in normal operating mode at a
supported resolution and refresh rate, from a distance of
approximately 50 cm (16 in.).
HP expects that, over time, the industry will continue to improve
its ability to produce LCDs with fewer cosmetic imperfections
and HP will adjust guidelines as improvements are made.
D–2
User Guide
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