V191,LV1911,W1971a,W1972a,W1952a,W1972b
LV2011,LV2011q,W2071d,W2072a,W2072b,W2052a
LV2311,W2371d
User Guide
© 2011,2012 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either
trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is
protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.
Document Part Number: 672294-004
Fourth Edition (May 2012)
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the
on-screen display menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions
could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
ii
Table of Contents
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Monitor Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Audio Cable (Select Models). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
High-Bandwidth Digital Content Protection (HDCP)
(Available on Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adjusting the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CD Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing the monitor driver software from the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Downloading updated drivers from the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the On-Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting Screen Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power-Saver Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting Support from hp.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preparing to Call Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Locating the Rating Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preset Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Declaration of Conformity for Products Marked with the FCC Logo (United States Only) . . . . . . . . . . . . . . . . . . . . . . . . 25
European Union Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Canadian Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Avis Canadien. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
German Ergonomics Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Japanese Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Korean Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Cord Set Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Japanese Power Cord Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Product Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ENWW
1
Energy Star Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disposal of Waste Equipment by Users in Private Household in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chemical Substances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turkey EEE Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2
ENWW
1. Product Features
HP LCD Monitors
The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor
(TFT) screen with the following features:
•
•
Large diagonal display
Maximum graphics resolution:
1366 x 768 @ 60Hz (18.5 in.)
1600 x 900 @ 60Hz (20 in.)
1920 x 1080 @ 60Hz (23 in.)
Plus full-screen support for lower resolutions
VGA analog signal
•
•
•
DVI digital signal on select models
Easy viewing from a sitting or standing position, or while moving from one side of
the monitor to the other
•
•
•
•
•
•
Tilt adjustment
Removable base
Built in stereo speakers on select models
Security lock slot for a locking security cable (security cable sold separately)
Plug and Play capability, if supported by your computer system
On-Screen Display (OSD) adjustments in several languages for easy setup and
screen optimization
•
•
•
Power Saver to reduce energy consumption
HDCP (High Bandwidth Digital Content Protection) on DVI input for select models
Software and utilities CD, containing the following:
Drivers
Documents
ENWW
HP LCD Monitors
1
2. Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information on the correct
WARNING! To reduce the risk of electric shock or damage to the equipment:
•
•
•
Do not disable the power cord grounding feature. The grounding plug is an
important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all
times.
Disconnect power from the product by unplugging the power cord from the
electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that
no one may accidentally step on or trip over them. Do not pull on a cord or cable.
When unplugging from the electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide . It describes
proper workstation, setup, posture, and health and work habits for computer users,
and provides important electrical and mechanical safety information. This guide is
one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all
power cords for the computer and its peripheral devices (such as a monitor, printer,
scanner) to some form of surge protection device such as a power strip or
Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the
power strips must be specifically labeled as having this ability. Use a power strip
whose manufacturer offers a Damage Replacement Policy so you can replace the
equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your
HP LCD monitor.
WARNING: LCD monitors that are inappropriately situated on dressers, book
cases, shelves, desks, speakers, chests, or carts may fall over and cause personal
injury. Care should be taken to route all cords and cables connected to the LCD
monitor so that they can not be pulled, grabbed, or tripped over.
Safety Precautions
•
Use only a power source and connection compatible with this monitor, as
indicated on the label/back plate of the monitor.
•
Be sure the total ampere rating of the products connected to the outlet does not
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the power cord does not exceed the rating of the power
cord. Look on the power label to determine the ampere rating (Amps or A) for
each device.
•
Install your monitor near a power outlet that you can easily reach. Disconnect the
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
2
Chapter 2. Safety and Maintenance Guidelines
ENWW
•
Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
•
Do not open the monitor cabinet or attempt to service this product yourself. Adjust
only those controls that are covered in the operating instructions. If the monitor is
not operating properly or has been dropped or damaged, contact an authorized
HP dealer, reseller, or service provider.
•
•
Use only a power source and connection appropriate for this monitor, as indicated
on the label/back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the cord does not exceed the rating of the cord. Look on
the power label to determine the ampere rating (AMPS or A) for each device.
•
•
•
Install the monitor near an outlet that you can easily reach. Disconnect the
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
Turn the monitor off when not in use. You can substantially increase the life
expectancy of the monitor by using a screen saver program and turning off the
monitor when not in use
Slots and openings in the cabinet are provided for ventilation. These openings
must not be blocked or covered. Never push objec ts of any kind into cabinet slots
or other openings.
•
•
•
Do not drop the monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or
moisture.
•
When removing the monitor base, you must lay the monitor face down on a soft
area to prevent it from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet or the power brick.
3. Clean the monitor plastics with a clean cloth dampened with water.
4. Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile
substances to clean the monitor or the screen. These chemicals may damage the
cabinet finish as well as the screen.
ENWW
Maintenance Guidelines
3
3. Setting Up the Monitor
Unpacking the Monitor
1. Unpack the monitor. Make sure all contents are included. Store the packing box.
2. Turn off the computer and other attached devices.
3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected
area for placing the monitor screen-down while preparing it for installation.
Installing the Monitor
You can install the monitor on a desktop or wall-mount it. Place the monitor in a
convenient, well-ventilated location near your computer. Connect the monitor cables
after you have installed the monitor.
Preparing the monitor for desktop use
1. Set the monitor screen face down on a flat, soft, protected table or desk surface
with the support column overhanging the edge.
CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD
screen; doing so can cause damage.
2. Press the column onto the monitor support column until it locks in place.
Figure 3-1 Attaching the Monitor Column
4
Chapter 3. Setting Up the Monitor
ENWW
3. Press the base into the column until it locks in position.
Figure 3-2 Attaching the Base
4. Lift the monitor to an upright position and place on a flat, stable surface.
Figure 3-3 Monitor in upright position
Preparing the monitor for wall-mounting
1. Check the stability of the wall-mounting fixture.
WARNING! To reduce the risk of personal injury or of damage to the equipment,
check that the wall-mounting fixture is adequately installed and secured before
attaching the monitor. Refer to the instructions supplied with the wall-mounting fixture
and check that it is capable of supporting the monitor.
2. Disconnect the power cable and any other cables from the monitor.
3. Place the monitor face down on a flat, protected surface.
ENWW
Installing the Monitor
5
4. Slide the base away from the bottom of the monitor.
Figure 3-4 Sliding the base away from the monitor
5. Four threaded holes are exposed. These holes are for screws to attach the swing
arm or other mounting fixture to the back of the monitor.
6. Follow the instructions included with the mounting fixture to ensure that the
monitor is safely attached. The four threaded holes that are on the back of the
panel are compliant with the VESA standard for mounting flat-panel monitors.
7. Attach a swing arm or other mounting fixture.
6
Chapter 3. Setting Up the Monitor
ENWW
Connecting Monitor Cables
Connecting the VGA (Analog) Cable or DVI-D (Digital) Cable
Use a VGA video cable or a DVI-D cable to connect your monitor to your computer. To
use DVI, you must have a DVI-compliant graphic card. Connectors are located on the
back of the monitor. Be sure the computer and monitor are turned off and unplugged.
1. To connect the VGA cable
Connect one end of the VGA video cable to the back of the monitor and the other end
to the VGA video connector on the computer.
2. To connect the DVI-D cable (provided with select models)
Connect one end of the DVI-D video cable to the back of the monitor and the other
end to the DVI-D video connector on the computer. You can use this cable only if your
computer has a DVI compliant graphics card installed. The monitor DVI-D connector
and cable are included.
Figure 3-5 Connecting the VGA or a DVI-D cable - connector locations may vary
NOTE: When using a VGA or DVI signal, you must connect your audio
separately because a VGA or DVI signal converts only video data, not audio data.
Connecting the Audio Cable (Select Models)
Connect the built-in monitor speakers to the computer by using the audio cable as
shown in the following illustration
Figure 3-6 connecting the Audio Cables - connector locations may vary
ENWW
Connecting Monitor Cables
7
High-Bandwidth Digital Content Protection (HDCP)
(Available on Select Models)
Your monitor supports HDCP and can receive high-definition content. High-definition
content is available in many sources, such as Blue-ray Disc devices or HDTV air or
cable broadcasts. If you do not have an HDCP-enabled monitor, you will see a blank
screen or a lower resolution picture when playing high-definition protected content.
Your computer graphics card and monitor must both support HDCP to display
protected content.
Connecting the Power Cable
1. Follow all Electrical and Power Warnings
WARNING! To reduce the risk of electric shock or damage to your equipment: Do
not disable the power cord grounding plug. The grounding plug is an important safety
feature.
Plug the power cord into a grounded (earthed) electrical outlet.
Be sure that the grounded power outlet you plug the power cord into is easily
accessible to the operator and located as close to the equipment as possible. A power
cord should be routed so that it is not likely to be walked on or pinched by items that
are placed upon it or against it.
Do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable.
Figure 3-7 Connecting the power cable
2. Connect one end of the power cable to the monitor and the other end to a
grounded electrical outlet.
WARNING! To prevent injury from electrical shock, you should do one of the
following if a properly grounded electrical outlet is not available: (1) You should use an
electrical outlet adapter that provides proper grounding. (2) You should have a
properly grounded electrical outlet installed.
8
Chapter 3. Setting Up the Monitor
ENWW
Adjusting the Tilt
For optimal viewing, adjust the screen tilt to your own preference, as follows:
1. Face the front of the monitor and hold the base so that you do not topple the
monitor while changing the tilt.
2. Adjust the tilt by moving the top edge of the monitor either toward or away from
you, without touching the screen.
Figure 3-8 Tilt adjustment
ENWW
Adjusting the Tilt
9
4. Operating the Monitor
CD Software and Utilities
The CD that is included with this monitor contains drivers and software that you can
install on your computer.
Installing Drivers
If you determine that you need to update the drivers, you can install the monitor driver
INF and ICM files from the CD, or download them from the Internet.
Installing the monitor driver software from the CD
To install the monitor driver software from the CD:
1. Insert the CD in your computer CD drive. The CD menu appears.
2. Select the language.
3. Click Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolutions and refresh rates appear in the Display Control
Panel settings.
Refer to the Windows® operating system documentation for more information.
NOTE: You might need to install the digitally signed monitor drivers (INF or ICM
files) manually from the CD, in case of an installation error. Refer to the "Driver
Software Readme" file on the CD for instructions (in English only).
Downloading updated drivers from the Internet
To download the latest version of drivers and software files from the HP Support site:
2. Select your country/region.
3. Select Download Drivers and Software.
4. Enter the model number of your monitor. The software download pages for your
monitor are displayed.
5. Download and install the driver and software files by following the instructions on
the download pages.
6. Ensure that your system meets the requirements.
10 Chapter 4. Operating the Monitor
ENWW
Front-Panel Controls
The monitor buttons are located on the bottom of the front panel
Figure 4-1 Front-panel control buttons
5
4
3
2
1
No. Icon
Description
1
2
3
Power
Turns the monitor on or puts it in standby or sleep mode. The Power
button is located on the bottom or front of the monitor depending on the
model.
OK
+
If the OSD menu is on, press to select the highlighted menu item.
If the OSD menu is inactive, press to activate the auto adjustment feature
to optimize the screen image.
If the OSD menu is on, press to navigate forward through the OSD menu
and increase adjustment levels.
If the OSD menu is inactive, press to activate the source button that
chooses the video signal input (VGA or DVI)
4
5
-
If the OSD menu is on, press to navigate backward through the OSD
menu and decrease adjustment levels.
If the OSD menu is inactive, press to activate the volume adjustment bar,
press - or + to adjust volume.(with audio model only)
Menu
Opens, selects, or exits the OSD menu.
ENWW
Front-Panel Controls 11
Using the On-Screen Display (OSD)
The following table lists the On-Screen Display (OSD) menu selections and their
functional descriptions. After changing an OSD menu item, and if the menu screen
has these options, you may choose to:
•
•
Cancel - to return to the previous menu level.
Save and Return - to save all changes and return to the OSD Main Menu screen.
This Save and Return option is only active if you change a menu item.
12 Chapter 4. Operating the Monitor
ENWW
OSD MENU
Icon
Main Menu
Submenu
Description
Brightness
Adjustable scale
Adjusts the brightness level of the screen. The
factory default range is 90.
Contrast
Color
Adjustable scale
Adjusts the contrast level of the screen. The factory
default range is 80.
Selects the screen color. The factory default is
6500K or Custom Color, depending on the model.
Warm (5000K)
Standard (6500K)
Cool (9300K)
Changes color to slightly reddish white.
Uses standard colors (default).
Changes color to slightly blueish white.
Selects and adjusts your own color scales:
Custom (RGB)
•
•
•
Red Color - sets your own red color levels
Green Color - sets your own green color levels
Blue Color - sets your own blue color levels
Image Control
Adjusts the screen Image. (VGA Input only)
Auto Adjustment
Clock
Automatically adjusts the screen Image.
Minimizes any vertical bars or strips visible on the
screen background. Adjusting the Clock will also
change the horizontal screen Image.
Clock Phase
Adjusts the focus of the display. This adjustment
allows you to remove any horizontal noise and clear
or sharpen the image of characters.
Horizontal Position
Vertical Position
Custom Scaling
Adjusts the position of the screen Image left and
right.
Adjusts the position of the screen Image up and
down.
Selects the method on how displayed information
on the monitor will be formatted. Select:
•
Fill to Screen - image fills the entire screen and
may look distorted or elongated because of
non-proportlonal scaling of height and width.
•
Fill to Aspect Ratio - image Is sized to fit the
screen and maintains proportional Image.
Sharpness
Adjusts the screen image to look sharper or soft.
Dynamic Contrast
Ratio
Turns Dynamic Contrast Ratio On or Off. The
factory default is Off.
OSD Control
Provides a menu for adjusting the on-screen display
(OSD) controls.
Horizontal OSD
Position
Changes the viewing position of the OSD menu to
the left or right area of the screen. The factory
default range Is 97.
Vertical OSD Position
Changes the viewing position of the OSD menu to
the top or bottom area of the screen. The factory
default range is 18.
ENWW
Using the On-Screen Display (OSD) 13
OSD MENU
Icon
Main Menu
Submenu
Description
OSD Transparency
Adjust to view the background information through
the OSD.
OSD Timeout
Power Saver
Sets the time duration in seconds that the OSD Is
visible after the last button is pressed. The range Is
5 - 60 seconds. The factory default is 30 seconds.
Management
Selects the OSD and power management features
of the monitor.
Enables the power saving feature. Select:
•
•
On
Off
The factory default is On.
Power on Recall
Restores power to the monitor following an
unexpected removal of power. Select:
•
•
On
Off
The factory default is On.
Mode Display
Displays the resolution, refresh rate and frequency
Information on the screen each time the OSD Main
Menu is accessed. Select:
•
•
On
Off
The factory default is On.
Monitor Status
Displays the operating status of the monitor each
time the monitor Is powered on. Select the location
to display the status to:
•
•
•
•
Top
Middle
Bottom
Off
The factory default is Top.
DDC/CI Support
Allows the computer to control some OSD menu
features such as brightness, contrast and color
temperature. Set to:
•
•
On
Off
The factory default is On.
Bezel Power LED
Volume
Turns off the power LED on the front panel of the
monitor. The factory default is On.
Adjusts the volume level, (on select models)
14 Chapter 4. Operating the Monitor
ENWW
OSD MENU
Icon
Main Menu
Submenu
Description
Sleep Timer
Provides the timer adjustment menu options:
•
•
•
•
•
Set Current Time-sets the current time in hours
and minutes
Set Sleep Time-sets the time you want to place
the monitor In sleep mode
Set on Time-sets the time you want the monitor
to wake up from sleep mode
Timer-sets the Sleep Timer feature On or Off.
The default setting Is Off
Sleep Now-Immediately sets the monitor to
enter sleep mode
Language
Selects the language in which the OSD menu Is
displayed. The factory default Is English.
Information
Selects and displays important information about
the monitor.
Current Settings
Provides the current input video mode.
Recommended
Settings
Provides the recommended resolution mode and
refresh rate for the monitor.
Serial Number
Reports the serial number of the monitor. The serial
number Is needed if contacting HP technical
support.
FW Version
Reports the firmware version of the monitor.
Reports the total hours of backlight operation.
Backlight Hours
Service Support
Factory Reset
Returns all OSD menu settings and DDC/CI
controls to the factory default settings, except the
Language.
Source Control
(on select models)
Selects the video input signal. By priority of DVI,
VGA.
DVI
Selects DVI as the video input signal.
Selects VGA as the video input signal.
VGA
Default Source
Selects the default or primary video input signal
when the monitor is connected to two active and
valid video sources. The monitor will automatically
determine the video format. The choices are:
•
•
DVI
VGA
Auto-Switch Source
Turns the system's automatic video signal input to
On or Off. The factory default is On.
Exit
Exits the OSD menu screen.
ENWW
Using the On-Screen Display (OSD) 15
Selecting Video Input Connectors
The input connectors are:
•
•
VGA connector (analog)
DVI-D connector (digital) (Select Models)
The monitor automatically determines which inputs have valid video signals, and
displays the image.
You can connect the VGA cable, the DVI-D cable, or both. If both cables are installed,
the default input selection is DVI.The source of input can be switched using the Input
Select option in the OSD menu.
Identifying Monitor Conditions
Special messages will appear on the monitor screen when identifying the following
monitor conditions:
•
Monitor Status - When the monitor is powered on or when the input source signal
is changed, a Monitor Status message is displayed for five seconds. The message
shows which input is the current active signal, the status of the auto-switch source
setting (On or Off), the default source signal, the current preset display resolution,
and the recommended preset display resolution.
•
•
Input Signal Out of Range - Change resolution setting to 1366 x 768 @ 60Hz
(18.5 in.), 1600 x 900 @ 60Hz (20 in.), 1920 x 1080 @ 60Hz (23 in.).Indicates the
monitor does not support the input signal because the resolution and/or refresh
rate are set higher than the monitor supports.
No Source Signal - Indicates the monitor is not receiving a video signal from the
PC on the monitor video input connector. Check to determine if the PC or input
signal source is off or in the power saving mode.
•
•
•
Auto Adjustment in Progress - Indicates the auto-adjustment function is active.
Monitor Going to Sleep - Indicates the screen display is entering a sleep mode.
Check Video Cable - Indicates the video cable is not properly connected to the
computer.
•
OSD Lockout - The OSD can be enabled or disabled by pressing and holding the
Menu button on the front panel for 10 seconds. If the OSD is locked, the warning
message OSD Lockout displays for ten seconds.
•
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock
the OSD.
•
If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock
the OSD.
•
Power Button Lockout - Indicates the power button is locked. If the power button is
locked, the warning message Power Button Lockout displays.
•
If the power button is locked, press and hold the power button for 10 seconds
to unlock the power button function.
•
If the power button is unlocked, press and hold the power button for 10
seconds to lock out the power button function.
•
•
Dynamic Contrast Ratio On - Indicates that Dynamic Contrast Ratio has been
turned on. This occurs if Dynamic Contrast Ratio is turned on in the Image Control
OSD menu.
Dynamic Contrast Ratio Off - Indicates that Dynamic Contrast Ratio has been
turned off. This occurs if Dynamic Contrast Ratio is turned off in the Image Control
OSD menu.
16 Chapter 4. Operating the Monitor
ENWW
Adjusting Screen Quality
The auto adjustment feature automatically fine-tunes the image quality for display
size, position, clock, and phase each time a new video mode is displayed. For more
precise adjustments of VGA input, run the Auto Adjustment software on the CD. If you
want additional image quality improvement, use the Clock and Phase controls of the
monitor to fine tune the image. See "Optimizing Analog Video" in this chapter.
Optimizing Analog Video
Some monitors contain advanced circuitry that allow the monitor to function as a
standard analog monitor. Two controls in the OSD menu can be adjusted to improve
analog image performance:
Clock - Increase or decrease the value to minimize any vertical bars or stripes visible
on the screen background.
Phase - Increase or decrease the value to minimize video distortion or video jitter.
Use these controls only when the auto adjustment function does not provide a
satisfactory monitor image in analog mode. To obtain the best results:
1. Allow the monitor to warm up for 30 minutes before adjusting.
2. Access the OSD menu, then select Image Control.
3. Set the main Clock settings correctly first, because the Phase settings depend on
the main Clock settings.When adjusting the Clock and Phase values, if the
monitor images become distorted,continue adjusting the values until the distortion
disappears. To restore the factory settings, access the OSD menu, select Factory
Reset , and then select Yes .
Power-Saver Feature
When the monitor is in normal operating mode, the Power light is blue and the monitor
(Appendix B). The monitor also supports a power-saver mode that is controlled by the
computer. When the monitor is in the reduced-power state, the monitor screen is
blank, the backlight is off, and the Power light is amber. The monitor uses minimum
power. When the monitor is "awakened," a brief warm-up period occurs before the
monitor returns to normal operating mode. The energy-saving reduced power state
activates if the monitor does not detect either the horizontal sync signal or the vertical
sync signal. The power-saver feature must be activated on your computer for this
feature to work. Refer to your computer documentation for instructions on setting
energy-saver features (sometimes called power-management features).
NOTE: The energy-saver feature works only when the monitor is connected to
computers that have energy-saver features.
ENWW
Adjusting Screen Quality 17
Sleep Timer Mode
The Sleep Timer mode is an energy-saving feature that enables you to set a time for
the monitor to power on and off at the same time every day. This also extends the life
of the backlight bulbs in the monitor. The Sleep Timer has five settings:
•
•
•
•
•
Set Current Time
Set Sleep Time
Set On Time
Timer: On/Off
Sleep Now
To set the timer:
1. Press the Menu button on the monitor front panel to display the OSD Menu.
2. Scroll down and highlight Management.
3. Press the OK button to select Management.
4. Scroll down and highlight and select Sleep Timer > Set Current Time.
Note: You must set the current local time before you reset the time for Sleep Time or
On Time. Note that the time is displayed in a 24-hour clock format. For example, 1:15
p.m. is displayed as 13 hours 15 minutes.
A power failure or loss of power to the monitor will cause the timer to reset to 00:00. If
this occurs, you will need to reset the sleep timer mode.
5. Press the OK button once to enter the adjustment mode for hours.
6. Press the - (Minus) or + (Plus) button to adjust the hour.
7. Press the OK button again to enter the time for minutes.
8. Press the - (Minus) or + (Plus) button to adjust the minutes.
9. Press the OK button to lock in the time chosen.
10. After setting the current time, the highlight automatically skips to Set Sleep Time.
Repeat steps 6 through 9 to set Sleep Time.
11. If you do not want to set Sleep Time, press the OK button twice, then select Save
and Return to exit the menu.
12. After setting Sleep Time, the highlight automatically skips to Set On Time. Repeat
steps 6 through 9 to set On Time.
13. Set the Timer mode to On to activate the Sleep Timer settings.
14. When you are finished, select Save and Return to exit the menu.
The fifth selection, Sleep Now, turns the monitor backlights off immediately and stays
in sleep mode until the next On Time activates or a monitor button is pressed.
18 Chapter 4. Operating the Monitor
ENWW
A. Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and
the recommended solutions:
Problem Solution
Problem & Question
Possible Solutions
Power LED Is Not ON
•
•
Make sure the power button is ON and the Power Cord is
properly connected to a grounded power outlet and to the
monitor.
No Plug & Play
In order for the Plug & Play feature of the monitor to work,
you need a Plug & Play compatible computer & video card.
Check with your computer manufacturer. Also check the
monitor's video cable and make sure none of the pins are
bent.
•
Make sure the HP Monitor Drivers are installed (HP Monitor
Drivers are available at : http://www.hp.com/support)
Picture Is Fuzzy & Has
Ghosting Shadowing
Problem
•
•
Adjust the Contrast and Brightness Controls.
Make sure you are not using an extension cable or switch
box. We recommend plugging the monitor directly to the
video card output connector on the back of your computer.
Picture Bounces, Flickers Or
Wave Pattern Is Present In
The Picture
•
•
Move electrical devices that may cause electrical
interference as far away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at
the resolution your are using.
Monitor Is Stuck In Active
Off-Mode
•
•
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly seated in its
slot.
•
•
Make sure the monitor's video cable is properly connected to
the computer.
Inspect the monitor's video cable and make sure none of the
pins are bent.
Missing one of the primary
colors (RED, GREEN, or
BLUE)
•
•
Inspect the monitor's video cable and make sure that none
of the pins are bent.
Make sure the monitor's video cable is properly connected to
the computer.
Screen image is not
centered or sized properly
•
•
•
Adjust Horizontal Position and Vertical Position or press hot-
key (OK).
Picture has color defects
(white does not look white)
Adjust RGB color or select color temperature
Horizontal or vertical
disturbances on the screen
Use Windows shut-down mode. Adjust CLOCK and Clock
Phase or press the OK button to display ideal setting
ENWW
19
Getting Support from hp.com
Before you contact customer service, refer to HP Technical Support at:
Select your country/region, and then follow the links to the support page for your
monitor.
Preparing to Call Technical Support
If you cannot solve a problem by using the troubleshooting tips in this section, you
might have to call technical support. For technical support contact information, refer to
the printed documentation included with the monitor.
Have the following information available when you call:
• Monitor model number (located on label on back of monitor)
• Monitor serial number (located on label on back of monitor or in the OSD display
in the Information menu)
• Purchase date on invoice
• Conditions under which the problem occurred
• Error messages received
• Hardware configuration
• Name and version of hardware and software you are using
Locating the Rating Label
The rating label on the monitor provides the product number and serial number. You
may need these numbers when contacting HP about your monitor model.
The rating label is on the back of the monitor.
20 Appendix A. Troubleshooting
ENWW
B. Technical Specifications
All specifications represent the typical specifications provided by HP's component
manufacturers; actual performance may vary either higher or lower.
HP LCD Monitors
Face treatment: Glare polarizer with hard coating
Input terminal:
VGA connector
DVI-D 24-pin D-type connector (select models)
Table B-1 Model V191,LV1911,W1971a,W1972a,W1952a,W1972b
LV2011,LV2011q,W2071d,W2072a,W2072b,W2052a
LV2311,W2371d
Specifications:
Display Type:
Viewable Image Size
Tilt
18.5(in.)
20(in.)
23.(in)
TFT LCD active matrix
TFT LCD active matrix
TFT LCD active matrix
58.42 cm (23 in.) diagonal
-4 (+/-1)~+18 (+/-1)
3.4 kg(7.5 lbs)
47.0 cm (18.5 in.) diagonal 50.8 cm (20 in.) diagonal
-4 (+/-1)~+18 (+/-1)
-4 (+/-1)~+18 (+/-1)
Maximum Weight
(unpacked)
2.7 kg(5.9 lbs)
3.5 kg(7.7 lbs)
Dimensions (h x w x d)
339.5mm x446.1 mm
x170.2mm
356.6mm x 477.3 mm x
170.2mm
396.2mm x 554.5 mm x
185.2mm
13.37 x 17.56 x 6.7 in
14 x 18.8 x 6.7 in
15.6 x 21.8 x 7.3 in
(W2071d: 358.2mm x
484.5mm x 170.1mm
14.1 x 19.07 x 6.7 in)
Maximum Graphics
Resolution
1366 x 768 @ 60 Hz
1366 x 768 @ 60 Hz
1600 x 900 @ 60 Hz
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz
Optimum Graphics
Resolution
1600 x 900 @ 60 Hz
Text Mode
Dot Pitch
720 x 400
720 x 400
720 x 400
0.3 x 0.3 mm
24 to 83 kHz
0.2768 x 0.2768 mm
24 to 83 kHz
0.265 x 0.265 mm
24 to 94 kHz
Horizontal Frequency
(analog mode)
Vertical Frequency (analog
mode)
50 to 76 Hz
50 to 76 Hz
50 to 76 Hz
Operating Temperature
41 to 95F (5 to 35C)
41 to 95F (5 to 35C)
-4 to 140F (-20 to 60C)
15% to 90%
41 to 95F (5 to 35C)
-4 to 140F (-20 to 60C)
15% to 90%
Non-Operating Temperature -4 to 140F (-20 to 60C)
Operating Humidity
Non-Operating Humidity
Power Source
15% to 90%
5% to 90%
5% to 90%
5% to 90%
100-240V~, 50/60 Hz
26 watts (W)
100-240V~, 50/60 Hz
26 watts (W)
100-240V~, 50/60 Hz
32 watts (W)
Power Consumption
Sleep Power Consumption
<0.5 watts (W)
<0.5 watts (W)
<0.5 watts (W)
ENWW
21
Preset Video Modes
The monitor automatically recognizes many preset video input modes that will appear
properly sized and centered on the screen.
Table B-2 Factory Preset Video Input Modes,
V191,LV1911,W1971a,W1972a,W1952a,W1972b
Item
Preset Resolution
640 x 480
Horizontal Frequency (kHz) Vertical Frequency (Hz)
1
2
3
4
5
6
7
31.47
31.47
37.88
48.36
45.00
63.98
48.00
59.94
70.09
60.32
60.00
60.00
60.02
60.00
720 x 400
800 x 600
1024 x 768
1280 x720
1280 x 1024
1366 x 768
Table B-2 Factory Preset Video Input Modes,
LV2011,LV2011q,W2071d,W2072a,W2072b,W2052a
Item
Preset Resolution
640 x 480
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
1
2
3
4
5
6
7
8
31.47
31.47
37.88
48.36
45.00
63.98
55.93
60.00
59.94
70.09
60.32
60.00
60.00
60.02
59.88
60.00
720 x 400
800 x 600
1024 x 768
1280 x720
1280 x 1024
1440 x 900
1600 x 900
Table B-2 Factory Preset Video Input Modes, LV2311,W2371d
Item
Preset Resolution
640 x 480
Horizontal Frequency (kHz) Vertical Frequency (Hz)
1
2
3
4
5
6
7
8
9
31.47
31.47
37.88
48.36
45.00
63.98
55.94
65.29
67.5
59.94
70.09
60.32
60.00
60.00
60.02
59.89
60.00
60.00
720 x 400
800 x 600
1024 x 768
1280 x720
1280 x 1024
1440 x 900
1680 x 1050
1920 x 1080
22 Appendix B. Technical Specifications
ENWW
LCD Monitor Quality and Pixel Policy
Your LCD Monitor uses high-precision technology, manufactured according to high
standards, to help guarantee trouble-free performance. Nevertheless, the display may
have cosmetic imperfections that appear as small bright or dark spots. This is
common to all LCD displays used in products supplied by all vendors and is not
specific to your LCD Monitor. These imperfections are caused by one or more
defective pixels or subpixels.
A pixel consists of one red, one green, and one blue subpixel. A defective whole pixel
is always turned on (a bright spot on a dark background), or it is always off (a dark
spot on a bright background). The first is the more visible of the two. A defective
subpixel (dot defect) is less visible than a defective whole pixel, and is small and only
visible on a specific background.
To locate defective pixels, the monitor should be viewed under normal operating
conditions and in normal operating mode at a supported resolution and refresh rate,
from a distance of approximately 50 cm (16 inches). We expect that, over time, the
industry will continue to improve its ability to produce displays with fewer cosmetic
imperfections, and we will adjust guidelines as improvements are made. For more
information about your LCD Monitor, refer to the HP Web site at:
ENWW
23
C. Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Hewlett Packard Company may void
the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods to maintain compliance with FCC Rules and Regulations.
24 Appendix C. Agency Regulatory Notices
ENWW
Declaration of Conformity for Products Marked with the FCC Logo
(United States Only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that
may cause undesired operation.
For questions regarding the product, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-HP-INVENT (1-800 474-6836)
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the
product.
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
•
•
•
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
Ecodesign Directive 2009/125/EC, where applicable
CE compliance of this product is valid if powered with the correct CE-marked AC
adapter provided by HP.
Compliance with these directives implies conformity to applicable harmonized
European standards (European Norms) that are listed in the EU Declaration of
Conformity issued by HP for this product or product family and available (in English
only) either within the product documentation or at the following web site:
compliance is indicated by one of the following conformity markings placed on the
product:
Please refer to the regulatory label provided on the product.
The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-
TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.
ENWW
25
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement
sur le matériel brouilleur du Canada.
German Ergonomics Notice
HP products which bear the "GS" approval mark, when forming part of a system
comprising HP brand computers, keyboards and monitors that bear the "GS" approval
mark, meet the applicable ergonomic requirements. The installation guides included
with the products provide configuration information.
Japanese Notice
Korean Notice
26 Appendix C. Agency Regulatory Notices
ENWW
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line Switching (ALS). This
feature allows the monitor to operate on input voltages between 100120V~ or 200
240V.
The power cord set (flexible cord or wall plug) received with the monitor meets the
requirements for use in the country where you purchased the equipment.
If you need to obtain a power cord for a different country, you should purchase a
power cord that is approved for use in that country.
The power cord must be rated for the product and for the voltage and current marked
on the product's electrical ratings label. The voltage and current rating of the cord
should be greater than the voltage and current rating marked on the product. In
addition, the cross-sectional area of the wire must be a minimum of 0.75 mm2 or 18
AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).
If you have questions about the type of power cord to use, contact an authorized HP
service provider. A power cord should be routed so that it is not likely to be walked on
or pinched by items placed upon it or against it. Particular attention should be paid to
the plug, electrical outlet, and the point where the cord exits from the product.
Japanese Power Cord Requirements
For use in Japan, use only the power cord received with this product.
CAUTION: Do not use the power cord received with this product on any other
products.
Product Environmental Notices
Energy Star Compliance
Monitors that are marked with the ENERGY STAR Logo meet the requirements of the
U.S. Environmental Protection Agency (EPA) ENERGY STAR program. As an
ENERGY STAR Partner, Hewlett Packard Company has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. Specific details on using
the Energy Saving features can be found in the energy saver or power management
section of the computer manual.
ENWW
27
Disposal of Waste Equipment by Users in Private Household in the
European Union
This symbol means do not dispose of your product with your other household
waste.Instead, you should protect human health and the environment by handing over
your waste equipment to a designated collection point for the recycling of wasre
electrocal and electronic equipment.For more informantion,Please contact your
Chemical Substances
HP is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as
REACH (Regulation EC No 1907/2006 of the European Parliament and Council). A
chemical information report for this product can be found at
HP Recycling Program
HP encourages customers to recycle used electronic hardware, HP original print
cartridges, and rechargeable batteries. For more information about recycling
Restriction of Hazardous Substances (RoHS)
A Japanese regulatory requirement, defined by specification JIS C 0950, 2005,
mandates that manufacturers provide Material Content Declarations for certain
categories of electronic products offered for sale after July 1, 2006. To view the JIS C
28 Appendix C. Agency Regulatory Notices
ENWW
Turkey EEE Regulation
In Conformity with the EEE Regulation
EEE Yönetmeliğine Uygundur
Ukraine Restriction of Hazardous Substances
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 № 1057.
The equipment complies with requirements of the Technical Regulation, approved by
the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008, in terms of
restrictions for the use of certain dangerous substances in electrical and electronic
equipment.
ENWW
29
|