GE JP961 User Manual

Safety Instructions . . . . . . . 2–4  
Owner’s Manual  
Operating Instructions  
JP930  
JP931  
JP960  
JP961  
Bridge Surface Unit . . . . . . . . .6  
Cookware Tips . . . . . . . . . . . .7, 8  
Dual Surface Unit . . . . . . . . . . 6  
Surface Units . . . . . . . . . . . . 5, 6  
Temperature Limiter . . . . . . . . .6  
Care and Cleaning  
Control Knobs . . . . . . . . . . . . . 9  
Glass Cooktop . . . . . . . . . . 10, 11  
Troubleshooting Tips . . . . . . 12  
Consumer Support  
Consumer Support . . Back Cover  
Product Registration . . . . . 13, 14  
Warranty . . . . . . . . . . . . . . . . . 15  
Write the model and serial  
numbers here:  
Model # ________________  
Serial # ________________  
You can find them on a label  
under the cooktop.  
164D4290P118 49-80161 09-02 JR  
SAFETY PRECAUTIONS  
I Do not touch surface units. These surfaces I Use little fat for effective shallow or  
may be hot enough to burn even though  
they are dark in color. During and after  
use, do not touch, or let clothing or other  
flammable materials contact the surface  
units or areas nearby the surface units;  
allow sufficient time for cooling first.  
deep-fat frying. Filling the pan too full  
of fat can cause spillovers when food is  
added.  
I If a combination of oils or fats will be used  
in frying, stir together before heating, or as  
fats melt slowly.  
I Potentially hot surfaces include the  
I Always heat fat slowly, and watch as it heats.  
cooktop and areas facing the cooktop.  
I Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond  
the smoking point.  
I To minimize the possibility of burns,  
ignition of flammable materials and  
spillage, the handle of a container  
should be turned toward the center  
of the cooktop without extending over  
any nearby surface units.  
I Never try to move a pan of hot fat,  
especially a deep fat fryer. Wait until  
the fat is cool.  
I Always turn the surface unit control to off  
I Do not store flammable materials near  
before removing the cookware.  
the cooktop.  
I Use proper pan size—select cookware  
having flat bottoms large enough to cover  
the surface unit heating element. The use  
of undersized cookware will expose a  
portion of the surface unit to direct  
I Keep the hood and grease filters clean  
to maintain good venting and to avoid  
grease fires.  
I Do not store or use combustible materials,  
gasoline or other flammable vapors and  
liquids in the vicinity of this or any  
appliance.  
contact and may result in ignition of  
clothing. Proper relationship of cookware  
to surface unit will also improve efficiency.  
I Clean only parts listed in this Owner’s  
I Never leave surface units unattended at  
Manual.  
high heat settings. Boilovers cause smoking  
and greasy spillovers that may catch on fire. I Do not leave paper products, cooking  
utensils or food on the cooktop when  
I Only certain types of glass, glass/ceramic,  
not in use.  
earthenware or other glazed containers are  
suitable for cooktop cooking; others may  
break because of the sudden change in  
temperature.  
I Keep cooktop clean and free of  
accumulation of grease or spillovers  
which may ignite.  
I Keep an eye on foods being fried at high  
I Never heat unopened food containers.  
Pressure buildup may make container  
burst and cause injury.  
or medium-high heat settings.  
I Foods for frying should be as dry as  
possible. Frost on frozen foods or moisture I Never leave jars or cans of fat drippings  
on fresh foods can cause hot fat to bubble  
up and over the sides of the pan.  
on or near your cooktop.  
I Never use your appliance for warming or  
heating the room.  
COOK MEAT AND POULTRY THOROUGHLY…  
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F and poultry  
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against  
foodborne illness.  
3
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
RADIANT SURFACE UNITS  
Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the  
controls have been turned off.  
I Avoid scratching the glass cooktop.  
The cooktop can be scratched with items  
such as sharp instruments, rings or other  
jewelry and rivets on clothing.  
I Clean the cooktop with caution. If a wet  
sponge or cloth is used to wipe spills on  
a hot surface unit, be careful to avoid  
steam burns. Some cleansers can produce  
noxious fumes if applied to a hot surface.  
I Never use the glass cooktop surface as  
a cutting board.  
I NOTE: We recommend that you avoid  
wiping any surface unit areas until they  
have cooled and the indicator light has  
gone off. Sugar spills are the exception  
to this. Please see the Cleaning the Glass  
Cooktop section.  
I Do not place or store items on top of the  
glass cooktop surface when it is not in use.  
I Be careful when placing spoons or other  
stirring utensils on glass cooktop surface  
when it is in use. They may become hot  
and could cause burns.  
I When the cooktop is cool, use only  
CERAMA BRYTE® Ceramic Cooktop  
Cleaner and the CERAMA BRYTE®  
Cleaning Pad to clean the cooktop.  
I Avoid heating an empty pan. Doing so may  
damage the cooktop and the pan.  
I Do not allow water, other liquids or grease  
I To avoid possible damage to the cooking  
surface, do not apply the cleaning cream  
to the glass surface when it is hot.  
to remain on the cooktop.  
I To minimize the possibility of burns, always  
be certain that the controls for all surface  
units are at the off position and the entire  
glass surface is cool before attempting to  
clean the cooktop.  
I After cleaning, use a dry cloth or paper  
towel to remove all the cleaning cream  
residue.  
I Read and follow all instructions and  
I Do not operate the glass surface units if  
the glass is broken. Spillovers or cleaning  
solution may penetrate a broken cooktop  
and create a risk of electrical shock.  
warnings on the cleaning cream labels.  
I Use care when touching the cooktop. The  
glass surface of the cooktop will retain heat  
after the controls have been turned OFF.  
Contact a qualified technician immediately  
should your glass cooktop become broken. I Do not stand on the glass cooktop.  
I Large scratches or impacts to glass  
cooktops can lead to broken or  
shattered glass.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
4
Using the surface units.  
Throughout this manual, features and appearance may vary from your model.  
How to Set  
Push the knob in and turn in either  
direction to the setting you want.  
The UNIT ON indicator light will glow  
when any surface unit is on.  
At both OFF and HI the control clicks  
into position. You may hear slight  
clicking sounds during cooking,  
indicating the control is keeping the  
power level you set.  
A HOT SURFACE indicator light will glow  
when any radiant element is turned on  
and will remain on until the surface is  
cooled to approximately 150°F.  
Be sure you turn the control knob  
to OFF when you finish cooking.  
NOTE:  
The controls for the radiant surface units  
can be set anywhere between LO and HI  
for an unlimited number of heat settings.  
With the infinite switch the unit cycles  
on and off to maintain your selected  
control setting.  
IIt comes on when the unit is hot to the touch.  
IIt stays on even after the unit is turned off.  
IIt glows brightly until the unit is cooled to  
approximately 150°F.  
The control must be pushed in to set  
only from the OFF position. When the  
control is in any position other than OFF,  
it may be rotated without pushing it in.  
About the radiant surface units…  
The radiant cooktop features heating  
units beneath a smooth glass surface.  
SURFACE  
COOKING  
IWater stains (mineral deposits) are removable  
using the cleaning cream or full strength white  
vinegar.  
NOTE: A slight odor is normal when a new  
cooktop is used for the first time. It is caused by  
the heating of new parts and insulating materials  
and will disappear in a short time.  
IUse of window cleaner may leave an  
iridescent film on the cooktop. The cleaning  
cream will remove this discoloration.  
Never cook directly on the glass.  
Always use cookware.  
NOTE: On models with light colored glass  
cooktops, it is normal for the cooking zones to  
change color when hot or cooling down. This is  
temporary and will disappear as glass cools to  
room temperature.  
IDon’t store heavy items above the cooktop.  
If they drop onto the cooktop, they can cause  
damage.  
OFF CENTER  
IDo not use the surface as a cutting board.  
The surface unit will cycle on and off to  
maintain your selected control setting.  
It is safe to place hot cookware from the  
oven or surface on the glass cooktop  
when the surface is cool.  
Always place the pan in the center of  
the surface unit you are cooking on.  
Even after the surface units are turned  
off, the glass cooktop retains enough  
heat to continue cooking. To avoid  
overcooking, remove pans from the  
surface units when the food is cooked.  
Avoid placing anything on the surface  
unit until it has cooled completely.  
DRAGGING  
Do not slide cookware across the  
cooktop because it can scratch the  
glass. The glass is scratch-resistant,  
not scratchproof.  
5
Using the surface units.  
Dual Surface Unit (on some models)  
Large 9"  
surface unit  
setting  
To use the small (6-inch) surface  
unit, turn the SELECTOR knob  
counterclockwise to . Push in and  
turn the control knob to the desired  
setting. The unit will only heat the area  
inside the smaller circle.  
The right front surface unit has 2 cooking sizes to  
select from so you can match the size of the unit  
to the size of the cookware you are using.  
Small 6"  
surface unit  
setting  
To use the large (9-inch) surface unit,  
turn the SELECTOR knob clockwise to  
.
Push in and turn the control knob to the  
desired setting. The unit will heat the  
entire area contained by the larger circle.  
Bridge Surface Unit (on some models)  
Choose pans that match the  
circle/bridge area as closely as possible.  
You can create an oblong heated area by using  
the left rear unit in addition to the front unit  
bridge combination.  
When the select knob points to  
the control knob controls the left front  
surface unit only.  
,
Make sure the pan rests flat on the glass  
cooktop.  
When the select knob points to  
,
the control knob controls both the left  
front surface unit and the bridge area.  
Temperature Limiter  
Every radiant surface unit has a  
temperature limiter.  
The temperature limiter may cycle the  
units off for a time if:  
I The cooktop is on while cooking.  
I The pan boils dry.  
The temperature limiter protects the  
glass cooktop from getting too hot.  
I The pan bottom is not flat.  
I The pan is off-center.  
I There is no pan on the unit.  
6
Selecting types of cookware.  
The following information will help you choose cookware which will give good performance on glass cooktops.  
Stainless Steel:  
recommended  
Porcelain Enamel-Covered Cast Iron:  
recommended  
As long as the cookware is covered  
completely with porcelain enamel, this  
cookware is recommended. Caution is  
recommended for cast-iron cookware  
that is not completely covered with  
smooth porcelain enamel, since it may  
scratch the glass ceramic cooktop.  
Aluminum:  
heavyweight recommended  
Check pans for flat bottoms by  
using a straight edge.  
Good conductivity. Aluminum residues  
sometimes appear as scratches on the  
cooktop but can be removed if cleaned  
immediately. Because of its low melting  
point, thin weight aluminum should not  
be used.  
Glass-Ceramic:  
usable, but not recommended  
Poor performance. May scratch the  
surface.  
Copper Bottom:  
recommended  
Copper may leave residues which can  
appear as scratches. The residues can  
be removed, as long as the cooktop is  
cleaned immediately. However, do not let  
these pots boil dry. Overheated metal can  
bond to glass cooktops. An overheated  
copper-bottom pot will leave a residue  
that will permanently stain the cooktop  
if not removed immediately.  
Stoneware:  
usable, but not recommended  
Poor performance. May scratch the  
surface.  
Use pans that match the diameter of the  
surface unit. Cooking performance will  
not be as good if the cookware is either  
smaller or larger than the surface unit.  
Pans with rounded, curved, ridged  
or warped bottoms are not  
recommended.  
For Best Results  
I Place only dry pans on the surface  
units. Do not place lids on the surface  
units, particularly wet lids.  
I Some special cooking procedures  
require specific cookware such as  
pressure cookers, deep fat fryers, etc.  
All cookware must have flat bottoms  
and be the correct size.  
I Do not use woks that have support  
rings. This type of wok will not heat on  
glass surface units.  
Do not place wet pans  
on the glass cooktop.  
I We recommend that you use only a  
flat-bottomed wok. They are available  
at your local retail store. The bottom  
of the wok should have the same  
diameter as the surface unit to ensure  
proper contact.  
Do not use woks with support  
rings on the glass cooktop.  
Use flat-bottomed woks  
on the glass cooktop.  
7
Selecting types of cookware.  
Observe the Following Points in Canning  
Remember that canning is a  
process that generates large  
amounts of steam. To avoid burns  
from steam or heat, be careful  
when canning.  
Pots that extend beyond 1of the  
surface unit’s circle are not  
recommended for most surface  
cooking. However, when canning with  
water-bath or pressure canner, larger-  
diameter pots may be used. This is  
because boiling water temperatures  
(even under pressure) are not harmful  
to the cooktop surfaces surrounding the  
surface units.  
Right!  
NOTE: If your house has low voltage,  
canning may take longer than expected,  
even though directions have been carefully  
followed. The process time will be  
shortened by:  
Wrong!  
Note: Flat-bottomed canners are  
required for glass cooktops.  
HOWEVER, DO NOT USE LARGE-  
DIAMETER CANNERS OR OTHER  
LARGE-DIAMETER POTS FOR  
FRYING OR BOILING FOODS OTHER  
THAN WATER. Most syrup or sauce  
mixtures—and all types of frying—cook  
at temperatures much higher than  
boiling water. Such temperatures could  
eventually harm the glass cooktop  
surfaces.  
(1) using a pressure canner, and  
(2) starting with HOT tap water for fastest  
heating of large quantities of water.  
CAUTION:  
I Safe canning requires that harmful  
microorganisms are destroyed and that  
the jars are sealed completely. When  
canning foods in a water-bath canner,  
a gentle but steady boil must be  
maintained for the required time. When  
canning foods in a pressure canner, the  
pressure must be maintained for the  
required time.  
Be sure the canner fits over the  
center of the surface unit. If your  
cooktop or its location does not  
allow the canner to be centered  
on the surface unit, use smaller  
diameter pots for good canning  
results.  
I After you have adjusted the controls,  
it is very important to make sure the  
prescribed boil or pressure levels are  
maintained for the required time.  
Flat-bottomed canners must be  
used. Do not use canners with  
flanged or rippled bottoms (often  
found in enamelware) because  
they don’t make enough contact  
with the surface units and take a  
long time to boil water.  
I Since you must make sure to process the  
canning jars for the prescribed time, with  
no interruption in processing time, do not  
can on any cooktop surface unit if your  
canner is not flat.  
When canning, use recipes and  
procedures from reputable sources.  
Reliable recipes and procedures  
are available from the  
manufacturer of your canner;  
manufacturers of glass jars for  
canning, such as Ball and Kerr  
brand; and the United States  
Department of Agriculture  
Extension Service.  
8
Care and cleaning of the cooktop.  
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.  
How to Remove Packaging Tape  
To assure no damage is done to the finish Apply with a soft cloth and allow to soak.  
of the product, the safest way to remove  
the adhesive left from packaging tape,  
cooktop labels on the new appliances  
is an application of a household liquid  
dishwashing detergent, mineral oil or  
cooking oil.  
Wipe dry and then apply an appliance  
polish to thoroughly clean and protect  
the surface.  
NOTE: The adhesive must be removed from all  
parts. It cannot be removed if it is baked on.  
Control Knobs  
Molded rib  
Stem  
Wash knobs in soap and water but do not  
soak. Avoid getting water down into the  
knob stem holes.  
The control knobs may be removed for easier  
cleaning.  
Spring  
clip  
Before removing the knobs for cleaning,  
please note that the knobs are in the  
OFF position. When replacing the knobs,  
check the OFF position to ensure proper  
placement.  
The stem has a groove in each side. The  
groove on one side has a spring clip. The  
other groove is clear. Check the inside of  
the knob and find the molded rib.  
Clear groove  
Replace the knob by fitting the molded  
rib inside the knob into the clear groove  
on the stem.  
9
Cleaning the glass cooktop.  
Normal Daily Use Cleaning  
ONLY use CERAMA BRYTE® Ceramic  
Cooktop Cleaner on the glass cooktop.  
Other creams may not be as effective.  
Shake the cleaning cream well.  
Apply a few drops of CERAMA  
BRYTE® Ceramic Cooktop Cleaner  
directly to the cooktop.  
To maintain and protect the surface of  
your glass cooktop, follow these steps:  
Use a paper towel or CERAMA  
BRYTE® Cleaning Pad for Ceramic  
Cooktops to clean the entire  
cooktop surface.  
Before using the cooktop for the  
first time, clean it with CERAMA  
BRYTE® Ceramic Cooktop Cleaner.  
This helps protect the top and  
makes cleanup easier.  
Use a dry cloth or paper towel  
to remove all cleaning residue.  
No need to rinse.  
Clean your cooktop after  
each spill. Use CERAMA  
BRYTE® Ceramic Cooktop  
Cleaner.  
Daily use of CERAMA BRYTE®  
Ceramic Cooktop Cleaner will help  
keep the cooktop looking new.  
NOTE: It is very important that you DO NOT  
heat the cooktop until it has been cleaned  
thoroughly.  
Burned-On Residue  
If any residue remains, repeat the  
steps listed above as needed.  
WARNING: DAMAGE to your glass surface  
may occur if you use scrub pads other than the  
pad included with your cooktop.  
For additional protection, after all  
residue has been removed, polish  
the entire surface with CERAMA  
BRYTE® Ceramic Cooktop Cleaner  
and a paper towel.  
Allow the cooktop to cool.  
Spread a few drops of CERAMA  
BRYTE® Ceramic Cooktop Cleaner  
on the entire burned residue area.  
Use a CERAMA BRYTE® Cleaning  
Pad for Ceramic Cooktops or a  
Scotch-Brite® Multi-Purpose No  
Scratch blue scrub pad.  
Using the included CERAMA  
BRYTE® Cleaning Pad for Ceramic  
Cooktops, rub the residue area,  
applying pressure as needed.  
Heavy, Burned-On Residue  
Allow the cooktop to cool.  
For additional protection,  
after all residue has been  
removed, polish the entire  
surface with CERAMA BRYTE®  
Ceramic Cooktop Cleaner  
and a paper towel.  
Use a single-edge razor blade  
scraper at approximately a 45°  
angle against the glass surface  
and scrape the soil. It will be  
necessary to apply pressure to  
the razor scraper in order to  
remove the residue.  
The CERAMA BRYTE® Ceramic  
Cooktop Scraper and all  
recommended supplies are  
available through our Parts Center.  
See instructions under “To Order  
Parts” section on next page.  
After scraping with the razor  
scraper, spread a few drops of  
CERAMA BRYTE® Ceramic  
Cooktop Cleaner on the entire  
burned residue area. Use the  
CERAMA BRYTE® Cleaning Pad to  
remove any remaining residue.  
NOTE: Do not use a dull or  
nicked blade.  
10  
Metal Marks and Scratches  
Be careful not to slide pots and pans  
across your cooktop. It will leave  
metal markings on the cooktop  
surface.  
If pots with a thin overlay of  
aluminum or copper are allowed  
to boil dry, the overlay may leave  
black discoloration on the cooktop.  
These marks are removable using  
the CERAMA BRYTE® Ceramic  
Cooktop Cleaner with the CERAMA  
BRYTE® Cleaning Pad for Ceramic  
Cooktops.  
This should be removed  
immediately before heating  
again or the discoloration may  
be permanent.  
WARNING: Carefully check the bottom of pans  
for roughness that would scratch the cooktop.  
Glass surface—potential for permanent damage.  
Our testing shows that if you  
are cooking high sugar  
mixtures such as jelly or  
fudge and have a spillover, it  
can cause permanent  
damage to the glass surface  
unless the spillover is  
immediately removed.  
Damage from Sugary Spills and Melted Plastic  
Turn off all surface units. Remove  
hot pans.  
Any remaining spillover should be  
left until the surface of the cooktop  
has cooled.  
Wearing an oven mitt:  
a. Use a single-edge razor blade  
scraper (CERAMA BRYTE®  
Ceramic Cooktop Scraper) to  
move the spill to a cool area on  
the cooktop.  
Don’t use the surface units again  
until all of the residue has been  
completely removed.  
NOTE: If pitting or indentation in the glass  
surface has already occurred, the cooktop glass  
will have to be replaced. In this case, service will  
be necessary.  
b. Remove the spill with  
paper towels.  
To Order Parts  
To order CERAMA BRYTE® Ceramic  
Cooktop Cleaner and the cooktop  
scraper, please call our toll-free number:  
National Parts Center  
CERAMA BRYTE Ceramic  
Cooktop Cleaner . . . . . . . . . . .# WX10X300  
800.626.2002.  
®
CERAMA BRYTE® Ceramic  
Cooktop Scraper . . . . . . . . . . .# WX10X0302  
Kit . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027  
(Kit includes cream and cooktop scraper)  
CERAMA BRYTE® Cleaning Pads for  
Ceramic Cooktops . . . . . . . . .# WX10X350  
11  
Before You Call For Service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following  
pages first and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Surface units will not  
maintain a rolling boil  
or cooking is slow  
Improper cookware  
being used.  
Use pans which are absolutely flat and match  
the diameter of the surface unit selected.  
Surface units do  
not work properly  
A fuse in your home may be  
blown or the circuit breaker  
tripped.  
Replace the fuse or reset the circuit breaker.  
Cooktop controls  
improperly set.  
Check to see the correct control is set for the surface  
unit you are using.  
Tiny scratches or metal  
marks (may appear as  
cracks) or abrasions on  
radiant cooktop glass  
surface  
Incorrect cleaning  
Use recommended cleaning procedures.  
methods being used.  
Cookware with rough  
bottoms being used or  
coarse particles (salt  
or sand) were between  
the cookware and the  
surface of the cooktop.  
Be sure cookware bottoms and cookware are clean  
before use. Use cookware with smooth bottoms.  
Tiny scratches are not removable but will become  
less visible in time as a result of cleaning.  
Cookware has been  
slid across the cooktop  
surface.  
Areas of discoloration  
or dark streaks on the  
cooktop  
Improper cookware  
being used.  
Marks from aluminum and copper pans as well as  
mineral deposits from water or food can be removed  
with the cleaning cream.  
Hot surface on a model  
with a light colored cooktop.  
This is normal. The surface may appear discolored  
when it is hot. This is temporary and will disappear  
as the glass cools.  
Food spillovers not cleaned  
before next use.  
See the Cleaning the glass cooktop section.  
Incorrect cleaning methods  
being used.  
Use recommended cleaning procedures.  
Plastic melted to  
the surface  
Hot cooktop came into  
contact with plastic placed  
on the hot cooktop.  
See the Glass surface—potential for permanent damage  
section in the Cleaning the glass cooktop section.  
Pitting (or indentation)  
of the cooktop  
Hot sugar mixture spilled  
on the cooktop.  
Call a qualified technician for replacement.  
Frequent cycling off  
Improper cookware  
Use only flat cookware to minimize cycling.  
and on of surface units being used.  
Cooktop feels hot  
Improper cookware  
being used.  
The glass cooktop surface may seem hotter than you  
are used to. This is normal. Use pans which are  
absolutely flat.  
Control knob will  
not turn  
Cooktop controls  
improperly set.  
When the knob is in the OFF position, it must be  
pushed in before it can be turned. When the knob  
is in any other position, it can be turned without  
being pushed in.  
12  
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Unlimited service calls  
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on the remaining value of your contract. No questions asked. It’s that simple.  
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Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
13  
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
1
800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
online at GEAppliances.com.  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
General Electric Company  
Louisville, Kentucky  
GEAppliances.com  
14  
GE Electric Cooktop Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician.  
To schedule service, on-line, 24 hours a day, visit us at  
For The Period Of: GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the cooktop which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
Five Years  
From the date of the  
original purchase  
A replacement glass cooktop if it should crack due to thermal shock, discolor,  
or if the pattern wears off.  
A replacement radiant surface unit if it should burn out.  
During this limited additional four-year warranty, you will be responsible for any labor or  
in-home service.  
What GE Will Not Cover:  
IService trips to your home to teach you how to use the  
product.  
IDamage to the glass cooktop caused by hardened spills  
of sugary materials or melted plastic that are not cleaned  
according to the directions in the Owner’s Manual.  
IImproper installation.  
IReplacement of house fuses or resetting of circuit  
breakers.  
IFailure of the product if it is abused, misused, or used  
for other than the intended purpose or used  
commercially.  
IDamage to the product caused by accident, fire, floods  
or acts of God.  
IDamage to the glass cooktop caused by use of cleaners  
other than the recommended cleaning creams and  
pads.  
IIncidental or consequential damage caused by possible  
defects with this appliance.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for  
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty  
gives you specific legal rights, and you may also have other rights which vary from state to state. To know  
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the preprinted registration card included in the packing material.  
Printed in the United States  

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