ATT3658B manual-updated 5/19/04 5:34 PM Page II
USER’S MANUAL
Part 2
5.8 GHz CordlessTelephone
Answering System 3658B
with Caller ID/Call Waiting
3658B
Please also read
Part 1 — Important
Product Information
© 2004 Advanced AmericanTelephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced AmericanTelephones.
ATT3658B manual-updated 5/19/04 5:34 PM Page V
CONTENTS
Conference Calling............................... 35
BEFOREYOU BEGIN .............. 1
Parts List.......................................................... 1
About Caller Identification
(Caller ID)............................................... 2
About the Calls Log ............................... 2
About Adding Handsets......................... 2
PHONE BOOK .................... 36
Store a Number and Name in
Phone Book....................................... 36
Keypad Characters.................................37
Dial a Number in Phone Book.......... 38
Edit a Number/Name in
Phone Book....................................... 39
Delete a Number/Name in
Phone Book....................................... 40
INSTALLATION.......................3
Table/Desk Installation.............................3
About Handset Registration...................5
Register an Additional Handset
(Model 5800 Handset).............................5
Wall Installation....................................... 6
Spare Battery/
Power Failure Backup........................ 7
Belt Clip....................................................... 8
Headset...................................................... 8
CALLER ID OPERATION.....41
Review Calls Log................................... 42
Store Record in Phone book ..............42
Display Dial..............................................43
Remove Call Records. ......................... 44
ANSWERING SYSTEM
OPERATION AT THE BASE.. 45
Audible Indicators................................. 45
Turning Answering System
FEATURE SETUP
HANDSET ...........................9
Feature Setup Menu................................ 9
Set Time..................................................... 9
Clock Mode............................................ 10
Sound Select........................................... 11
RingerVolume........................................ 12
Ringer Melody........................................ 13
Low Batt Tone........................................ 14
Range Tone.............................................. 15
Keypad Tone ........................................... 16
Set Contrast........................................... 17
Language Setting.................................... 18
On/Off................................................. 45
Set the Clock......................................... 45
About Mailboxes .................................. 46
About Announcements........................ 46
RecordYour Announcement .............. 47
Answering System Feature Setup........ 48
Feature Summary.................................. 49
Listen to, Save & Delete Messages........ 50
Adjust PlaybackVolume....................... 51
Call Screening/Intercept ..................... 51
Record a Memo..................................... 52
Message Window Display.................... 53
FEATURE SETUP – BASE ... 19
RingerVolume........................................ 19
Ringer Melody........................................ 20
ANSWERING SYSTEM
OPERATION AT TOUCH TONE
PHONE................................... 54
Connect with the
Answering System............................ 54
Voice Menu............................................. 54
Remote Access Commands................ 55
TELEPHONE OPERATION 21
Make a Call............................................. 21
Answer a Call ........................................ 21
Volume..................................................... 22
Handset Speakerphone........................ 23
Redial ....................................................... 24
Flash/Call Waiting.................................. 25
Mute......................................................... 26
Hold ......................................................... 27
Display Screen Messages..................... 28
Handset Icons........................................ 29
Base Lights.............................................. 30
Tones and What They Mean............... 31
BATTERIES .......................... 56
Battery Life............................................. 56
Battery Indicator................................... 56
Charge the Handset Battery Pack......56
Spare Battery ......................................... 57
Replace the Handset Battery Pack... 58
IN CASE OF DIFFICULTY... 59
DEFAULT SETTINGS.......... 65
TECHNICAL
SPECIFICATIONS............ 66
INTERCOM OPERATION.. 32
Intercom Calls ....................................... 32
Answering Intercom............................. 33
End Intercom ......................................... 33
To Answer an Incoming Call
While Intercomming ............................ 33
Blind Call Transfer................................. 34
Announced Call Transfer..................... 34
INDEX................................... 67
ATT3658B manual-updated 5/19/04 5:34 PM Page 1
BEFOREYOU BEGIN
Parts List
Your box should include:
Wallet Card
This User’s
Manual
Quick Start Guide
Base Unit
2 Remote Chargers
3658B
3 Cordless Handsets
3 Belt Clips
2 Remote Charger
Wall Mount Adapters
3 NiMH Battery Packs
Power Cord
Telephone Line Cords
Wall Mount Adapter
1
ATT3658B manual-updated 5/19/04 5:34 PM Page 2
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer the
phone, even when you’re on another call.
You may need to change your phone service to use this feature.
Contact your phone service provider if:
•
You have both Caller ID and Call Waiting, but as separate services
(you may need combined service)
•
•
You have only Caller ID service, or only Call Waiting service
You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use
this product’s other features without subscribing to either Caller ID or
combined Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in all
areas.
This product can provide information only if both you and the caller are in
areas offering Caller ID service, and if both telephone companies use
compatible equipment.
About the Calls Log
This phone assigns each incoming call a number from 1 to 50 at the
handset. The most recent call will have the lowest number. When the
memory is full, the oldest call information is deleted to make room for new
incoming call information. See CALLER ID OPERATION, beginning on page
41, for more details.
If you answer a call before call information appears on the screen, it will not
appear in the calls log.
About Adding Handsets
This product is compatible with the AT&T 5800 Expansion Handset. You
may register a total of six handsets to this telephone system (Model 5800
Handset sold separately). Follow the instructions provided with the
additional handset(s) for installation and registration.
NOTE: Although you can register up to six handsets, only four can be
used at one time.
ꢀ
2
ATT3658B manual-updated 5/19/04 5:34 PM Page 3
INSTALLATION
Table/Desk Installation
NOTE: Install this telephone away from electronic equipment, such as
personal computers, television sets or microwave ovens. Avoid
excessive heat, cold, dust or moisture.
ꢀ
1
2
Connect the telephone line cord.
Connect the power cord.
CL
flashes in the
message window.
Standard
electrical
outlet
Modular
telephone
jack
Use only the power cord supplied with this product.
If you need a replacement, call 1-800-222-3111.
3
ATT3658B manual-updated 5/19/04 5:34 PM Page 4
3
Install the handset battery.
Use only AT&T Battery 2401, SKU# 91077.
a) Remove battery
b) Align the contacts and place
compartment cover by
pressing on indentation
and sliding downward.
the battery pack in the
battery compartment.
c) Replace cover by
sliding it on its
track up over
battery case until
it snaps firmly into
place.
4
5
Charge the handset battery.
•
•
Place the handset in the base or remote charger.
Charge the battery at least 12 hours. After the first charge,
the battery will charge in eight hours.
Check for dial tone.
•
After the batteries are charged, lift the handset and press
P; you should hear a dial tone.
4
ATT3658B manual-updated 5/19/04 5:34 PM Page 5
About Handset Registration
1
The cordless handsets that came with your system are automatically
registered as Handset 1,Handset 2, and Handset 3.There is no need to
re-register.
2
3
4
You may register up to a total of six Expansion Handsets to this
telephone system(Model 5800 handset sold separately).
Additional handsets will be assigned Handset 4, Handset 5, and Handset
6.
When you install the handset battery pack, the handset will display
SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (If it has
not been registered).
Register an Additional Handset (Model 5800
Handset)
1
2
3
Make sure to charge the handset battery pack at least 12 hours.
NEW
At the cordless handset,press the softkey under
.
Enter the 15-digit Base Unit ID Code located on the underside of your
Model 3658B base.
Use the softkey to select
OK
4
5
.The screen displays PLEASE WAIT!!.
After about 45 seconds, the screen displays FOUND BASE. If the
handset displays BASE BUSY TRY LATER, the base is in use.
5
ATT3658B manual-updated 5/19/04 5:34 PM Page 6
Wall Installation
1
Connect the power cord and
telephone line cord to the underside
of the base, as shown (figure a).
2
3
Position the mounting bracket as
shown (figure b).
Feed the telephone line cord through
the hole in the center of the mounting
bracket (figure b), align the bracket
with the base, and slide it into the
hole on the base as shown (figure c).
figure a
4
5
Lock the mounting bracket in place
(figure d).
Plug the telephone line cord into a
modular wall jack, and mount the
base on the wall (figure e).
figure b
a) Align holes on base with mounting
studs on wall jack.
b) Place power cord as shown.
c) Pull base down on mounting studs until
it locks into place.
6
7
Plug the power cord into an electrical
outlet not controlled by a wall switch
(figure e).
figure c
Use only the power cord supplied
with this product. If you need a
replacement, call 1-800-222-3111.
Follow Steps 3–5 in “Table/Desktop
Installation.”
figure d
figure e
6
ATT3658B manual-updated 5/19/04 5:34 PM Page 7
Spare Battery/Power Failure Backup
You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold
separately) and keep it charged in the base at all times.
In the event of a power failure, a fully charged battery in the spare battery
compartment will allow you to make and receive calls from the cordless
handset only for up to 21/2 hours.
The spare battery will fully charge in 24 hours.
7
ATT3658B manual-updated 5/19/04 5:34 PM Page 8
Belt Clip
You may choose to use the optional belt clip with your handset.
b) Press tabs
on belt clip
into slots
a) Slide
down
into
c) To remove,
lift one side
with your
thumbnail
and push
on back of
handset to
reattach.
grooves.
back.
Headset
You can use this telephone
hands-free when you install
any industry standard 2.5
mm headset . For best
results use an AT&T 2.5 mm
headset.
Plug the headset into the
jack located on the left side
of the handset (under the
small rubber flap). Do not
force the connection, but
make sure the plug fits
securely.
8
ATT3658B manual-updated 5/19/04 5:34 PM Page 9
FEATURE SETUP – HANDSET
Feature Setup Menu
MENU
Press the softkey under
Setup menu. Use
to enter the Feature
or
to choose
features, then select
to save your choice.
OK
NOTE: If you wait more than 20 seconds without
pressing a key, the handset returns to the idle screen.
ꢀ
NOTE: If you receive an incoming call while in
feature setup, the phone automatically exits the
menu to let you take the call.
ꢀ
SetTime
You can choose to set the time manually, or you
can allow it to be set automatically with incoming Caller
ID information.
M M
M
MENU
1
2
Press
Press
.
until the screen displays
CALLS LOG
INTERCOM
HANDSET SETTINGS
S
SET TIME
▼
▲
OK
OK
3
4
Press
. The screen displays the
current time setting. Use
the cursor, and use the keypad to change a digit.
to move
AM/PM
Press
.
to select AM or PM
to save the displayed time.
SAVE
Press
NOTE: To set up the answering system clock, please
see ANSWERING SYSTEM OPERATION on page 45
in this manual.
ꢀ
9
ATT3658B manual-updated 5/19/04 5:34 PM Page 10
Clock Mode
You can choose to display the time when the phone is
idle at the handset, or you can turn this feature off. The
default setting is ON.
MENU
1
2
Press
Press
.
until the screen highlights
INTERCOM
HANDSET SETTINGS
SET TIME
CLOCK MODE
CLOCK MODE
▼
▲
OK
M M
M
OK
3
Press
. The screen displays
CLOCKONENABLE
OFF
OK
ON
OFF
OK
ON
4
5
Press
Press
or
.
to save the displayed setting.
REGISTER
Please refer to About Handset Registration on page 5 of
this manual.
10
ATT3658B manual-updated 5/19/04 5:34 PM Page 11
Sound Select
This telephone uses the latest acoustic receiver design,
providing you with four different sound quality settings.
During a call, you can adjust the quality of the sound.
Pressing
repeatedly will cycle you through
four different responses.
NOTE: The mid-boost setting is hearing-aid
compatible.
ꢀ
BASS – Low frequency sounds enhanced.
MID – Mid-range sounds enhanced.
T
TREBLE – High frequency sounds enhanced.
NATURAL – No frequency enhancement.
NOTE: This feature is only available at the handset
earpiece. It will not affect the performance of the
speakerphone or optional headset.
ꢀ
11
ATT3658B manual-updated 5/19/04 5:34 PM Page 12
RingerVolume
Adjust the volume of the handset ringer. Setting the
volume so that no bars show on the graph turns the ringer
off.
MENU
1
Press
, then
until the screen
HANDSET SETTINGS
highlights
.
OK
OK
2
3
Press
.
RINGER VOLUME
Press
when
is
highlighted. The screen displays
RINGER
VOLUME
M M
M
OK
4
5
Press
ring volumes.
or
to hear samples of
OK
Press
to save the displayed setting.
12
ATT3658B manual-updated 5/19/04 5:34 PM Page 13
Ringer Melody
The Ringer Melody sets which ringer you hear when you
have an outside call. The Ringer Melody default setting is
#01; there are eight Ringer Melody selections.
MENU
1
2
3
Press
, then
until the screen
.
HANDSET SETTINGS
highlights
OK
Press
, then
until the screen
RINGER MELODY
highlights
.
OK
Press
. The screen displays
M M
M
RINGER #01
OK
4
5
Press
or
to display desired
setting. A sample of the displayed setting is played
briefly.
OK
Press
to save the displayed setting. You
will hear a confirmation tone.
13
ATT3658B manual-updated 5/19/04 5:34 PM Page 14
Low BattTone
You can set the handset to sound a tone when battery
power is low, or you can turn the tone off. The default
ON
setting is
.
MENU
1
Press
, then
until the screen
HANDSET SETTINGS
highlights
.
OK
2
3
Press
, then
until the screen
LOW BATT TONE
highlights
.
OK
Press
The screen displays
LOW BATOTENRY TONE
M M
M
OFF
OK
ON
OFF
OK
ON
4
5
Press
Press
or
.
to save the displayed setting.
14
ATT3658B manual-updated 5/19/04 5:34 PM Page 15
RangeTone
You can set the handset to sound a tone when you are
approaching the end of range, or you can turn this tone off.
ON
The default setting is
.
MENU
1
2
3
Press
, then
until the screen
.
HANDSET SETTINGS
highlights
OK
Press
, then
until the screen
RANGE TONE
highlights
.
OK
Press
The screen displays
RANGOENTONE
M M
M
OFF
OK
ON
OFF
OK
ON
4
5
Press
Press
or
.
to save the displayed setting.
15
ATT3658B manual-updated 5/19/04 5:34 PM Page 16
KeypadTone
When this feature is on, each key press makes a sound.
ON
The default setting is
.
MENU
1
2
3
Press
, then
until the screen
.
HANDSET SETTINGS
highlights
OK
Press
, then
until the screen
KEYPAD TONE
highlights
.
OK
Press
The screen displays
KEYPAD TONE
ON
M M
M
OFF
OK
ON
OFF
OK
ON
4
5
Press
Press
or
.
to save the displayed setting.
16
ATT3658B manual-updated 5/19/04 5:34 PM Page 17
Set Contrast
You can adjust the screen contrast for easy viewing.
MENU
1
2
3
Press
, then
until the screen
.
HANDSET SETTINGS
highlights
OK
Press
, then
until the screen
CONTRAST
highlights
.
OK
Press
The screen displays
CONTRAST
M M
M
OK
4
5
Press
increase contrast.
or
to decrease or
OK
Press
to save the displayed setting.
17
ATT3658B manual-updated 5/19/04 5:34 PM Page 18
Language Setting
You can set each registered handset so the display
appears in English, Spanish or French. The default setting
ENGLISH
is
.
MENU
1
2
3
Press
, then
until the screen
.
HANDSET SETTINGS
highlights
OK
Press
, then
until the screen
LANGUAGE
highlights
.
OK
Press
The screen displays
ENGLISH
SPANISH
FRENCH
M M
M
▼
▲
OK
4
5
Press
Press
to highlight the desired language.
to save the displayed setting.
OK
18
ATT3658B manual-updated 5/19/04 5:34 PM Page 19
FEATURE SETUP – BASE
RingerVolume
1
2
Make sure the base Speakerphone is off.
M
+
Press and hold
, then pressVOLUME
or
-
to adjust the ringer volume.You will hear
a sample of the ringer volume setting.
NOTE: The lowest volume setting is off.
ꢀ
M
3
Release
to save your setting.
3658B
19
ATT3658B manual-updated 5/19/04 5:34 PM Page 20
Ringer Melody
1
2
Make sure the base Speakerphone is off.
F
+
Press and hold
, then pressVOLUME
-
or
to change the ringer melody. You will hear
a brief sample of the selected melody.
F
3
Release
to save your setting.
3658B
M
20
ATT3658B manual-updated 5/19/04 5:34 PM Page 21
TELEPHONE OPERATION
Make a Call
At the Handset
P
1
2
Press
, then dial the number
— OR —
Dial the number, then press
P
.
To end the call, press O or place the handset
in the base.
Answer a Call
At the Handset
T
N
1
To answer a call, press any key except O
and softkeys.
2
To end the call, press O or place the handset
in the base.
At the Base
1
Press Kto answer a call.
2
To end the call, press Kagain.
M
3658B
21
ATT3658B manual-updated 5/19/04 5:34 PM Page 22
Volume
Handset
You can adjust the volume of what you hear through the
+
handset during a conversation by pressingVOLUME
or
-
on the right side of the handset. You will hear a
M
special tone when you reach the highest or lowest
setting.
Base Speaker
Press VOLUME +or - to adjust the base speaker
volume while on a call. You will hear a special tone when
you reach the highest or lowest setting.
P
N
3658B
22
ATT3658B manual-updated 5/19/04 5:34 PM Page 23
Handset Speakerphone
When the handset speakerphone is activated, you
can use the phone hands-free. Stand the handset on
a flat surface (not in the base) and continue your
conversation.
N
NOTE: For best performance, use the handset
speakerphone in a quiet location with the handset
facing you from no more than four feet away.
ꢀ
Make a Call
K
1
Press
, then dial the number
T
— OR —
K
Dial the number, then press
.
2
To end the call, press O
— OR —
Place the handset in the base.
Answer a Call
1
Press Kto answer a call.
2
To end the call, press O
— OR —
Place the handset in the base.
Switch Between Handset and Speakerphone
While on a call you can press Kto switch to
speakerphone. While on a speakerphone call, press
Kto return to the handset earpiece.
NOTE: If you press Pwhile you are on the
speakerphone, you will flash the call.
ꢀ
23
ATT3658B manual-updated 5/19/04 5:34 PM Page 24
Redial
The last ten phone numbers dialed at the handset
are stored in redial memory.
REDIAL
1
2
3
Press
then press
or
to scroll through the numbers in redial memory.
P K
Press
or
to dial the highlighted
number.
Press O to end the call.
Save a Redial Number
N T
M
REDIAL
1
Press
.
T
N
2
Press
or
until the screen
displays the number you want to save, then
press
SELECT
.
SAVE
3
4
Press
. The screen displays ENTER NAME.
Using the chart on page 37, enter the name
associated with the redial number, then press
N
SAVE
. The screen displays ENTRY HAS
BEEN STORED!and gives a confirmation tone.
Delete a Redial Number
REDIAL
1
Press
.
2
Press
or
until the screen
displays the number you want to delete.
SELECT
3
4
Press
.
ERASE
Press
tone.
. You will hear a confirmation
24
ATT3658B manual-updated 5/19/04 5:34 PM Page 25
Flash/Call Waiting
If you subscribe to Call Waiting service with your local
telephone service provider, you can answer a new
incoming call without losing your current call.
Handset
PF
/
1
Press
to connect to the new call
when you receive a call-waiting signal.
PF
again to return to the
2
Press
/
original call.
PF
/
company subscriber services, as described by
your provider.
NOTE: Use
to access other phone
ꢀ
OO
Base
1
Press F to connect to the new call when
you receive a call-waiting signal.
2
Press F again to return to the original call.
3658B
M
25
ATT3658B manual-updated 5/19/04 5:34 PM Page 26
Mute
Handset
1
During a telephone conversation, mute the
MUTE
handset microphone by pressing
. The
other party will be unable to hear anything on
your end. The screen displays
MICROPHONE
MUTED
S
2
To return to two-way conversation, press
MUTE
again.
Base
Press M on the base to prevent the other party from
hearing you. Press M again to return to two-way
conversation.
Q
3658B
26
ATT3658B manual-updated 5/19/04 5:34 PM Page 27
Hold
Handset
NOTE: When a call is on hold, the screen displays
ꢀ
CALL ON HOLD. If the clock feature is on, this
message will be displayed for five seconds, then
return to the clock display with H on top of the
screen.
After five minutes, the handset will ring to remind you
there’s a call on hold. If you do not answer the ring,
the call will be disconnected.
M
N
HOLD
1
2
While on a call, press
. You can now use
the intercom if you wish (see page 34).
To return to the call, press Pagain.
27
ATT3658B manual-updated 5/19/04 5:34 PM Page 28
DISPLAY SCREEN MESSAGES
SCREEN DISPLAYS: WHEN:
INCOMING OUTSIDE CALL
You have an incoming phone call (without
Caller ID).
INTERCOM FROM
[PARTY NAME]
You have an incoming intercom call from
PARTY NAME
HANDSET 2
.
[
], for example
Once an intercom call is underway, the
handsets will show the icons of the
participating parties.
LOW BATTERY
The handset battery is low.
EXTENSION IN USE
Another phone on this line is in use.
PARALLEL SET IN USE Both this phone and another phone on this
line are in use.
SEARCHING FOR BASE
REJECTED BY BASE
The handset is out of range.
The base refuses to accept the handset,
either because it is in use by six handsets, or
the handset registrations on the base have
been deleted.
FOUND BASE
The handset has finished SEARCHING FOR
BASEand has made the link.
LINE IN USE
Another device of the phone system is using
the telephone line; for example, if the base is
using the line, the handsets will all show this
message.
XX NEW CALLS
[
]
The number of distinct unanswered calls
with Caller ID which have not been viewed
in the calls log.
CALL ON HOLD
RING BACK!
A call on hold has been on hold for five
minutes; pick up the call again.
CHECK AC POWER
The base is being powered by the spare
battery rather than by AC from a wall outlet;
check that the base is properly plugged into
a working electrical outlet.
28
ATT3658B manual-updated 5/19/04 5:34 PM Page 29
HANDSET ICONS
THIS ICON: INDICATES
Line In Use indicator
On steadily with no number next to it when another
phone on this line is in use.
On steadily with one or more numbers next to it,
indicating which extensions are using the line.
12
For example,
indicates that Handset 1 and
Handset 2 are on an outside call.
Intercom indicator
On steadily with the extension numbers currently on an
02
intercom call. For example,
indicates that the Base
and Handset 2 are on an intercom call.
Battery indicator
When the handset is removed from the charger, this lets
you know the level of charge in the battery pack, from
Full (
) to Empty (
).
Cycles (Low, Medium, and Full) when Handset battery is
charging.
Flashes when a low battery condition is detected.
Ringer Off indicator
is displayed when the ringer is turned off.
E
Enhanced Mode indicator
On steadily when active handset is in Enhanced mode.
The handset will enter Enhanced mode automatically
when in an area with interference.
M
H
R
Mute indicator
On steadily when the handset microphone is muted.
Hold indicator
On steadily when the line is on hold.
Handset Registration indicator
is displayed when a handset is either not registered, or
R
searching for the base unit.
0 – 6
T
Handset indicator
Number is displayed to show which set is in use.
Answering indicator
The answering system is answering an incoming call.
29
ATT3658B manual-updated 5/19/04 5:34 PM Page 30
BASE LIGHTS
LIGHT
STATUS: INDICATES:
IN USE
on
Handset or base is on a call
Extension is in use
IN USE
flashing
on
SPEAKER
SPEAKER
ON/OFF
Speakerphone is in use
flashing
on
HOLD function is activated
Answering system is on
Answering system is off
Handset is in the base charging
New messages in this mailbox
ON/OFF
off
CHARGING
PLAY/STOP
PLAY/STOP
on
flashing
on
Old or reviewed messages in
this mailbox
PLAY/STOP
MUTE
off
on
No messages in this mailbox
The base microphone is muted
30
ATT3658B manual-updated 5/19/04 5:34 PM Page 31
TONES AND WHATTHEY MEAN
TONE:
INDICATES:
Three quick beeps
One beep
Battery charge is low
Handset registration is complete
— OR —
A programming command is successfully
completed
One long beep
Two beeps
Indicates an error in programming
Handset is out of range of the base
31
ATT3658B manual-updated 5/19/04 5:34 PM Page 32
INTERCOM OPERATION
Intercom Calls
You can make intercom calls between handsets and the
base.
NOTE: The intercom feature is not available when
the base speakerphone is in use.
ꢀ
N
From Base to All Handsets
1
Press
on the base to page all
handsets.
From Handset to Base
MENU
1
Press
, then press
until
INTERCOM
is highlighted.
OK
2
3
Press
.
Press
press
until BASEis highlighted, then
OK
.
From Handset to Handset
MENU
1
Press
, then press
until
INTERCOMis highlighted.
OK
2
3
Press
.
Press
until the desired handset is
OK
highlighted, then press
.
From Handset to Base/Handset(s)
MENU
1
Press
, then press
until
INTERCOMis highlighted.
M M
M
OK
2
3
Press
.
Press
until GLOBALPAGEis highlighted
OK
then press
.
32
ATT3658B manual-updated 5/19/04 5:34 PM Page 33
Answering Intercom
At handset, press any key except
At base, automatically answered.
O
and softkeys.
End Intercom
O
At handset, press
.
K
At base, press
.
To Answer an Incoming Call While
Intercomming
OO
S
If an incoming call is received while you are using the
intercom, you will hear a beep and the screen will display
call informations as usual for 10 seconds.
N
To end the intercom call and answer the
incoming call:
.
.
Press O twice on the handset.
Wait for the handset or the base to ring, then press
any key (except O and softkeys) on the handset or
Kon the base to answer the call.
To conference the incoming call with
the intercom call:
.
Press Pon the handset to conference the
outside line with the two handsets.
— OR —
T
Press Pon the handset or press Kon
the base to conference the outside line with the
base and the handset.
3658B
33
ATT3658B manual-updated 5/19/04 5:34 PM Page 34
Blind CallTransfer
You can transfer a call from one handset to another.
From the Handset
XFER
1
Press
, then use
to highlight
where you want the call transferred.
2
When the desired destination is highlighted,
OK
press
to transfer the call.
NOTE: An unanswered call will ring back to the
originating handset if not answered within 30
seconds. If the originating handset does not pick up
the call within 30 seconds, the call will be
disconnected.
OO S
ꢀ
M
T
N
N
Announced CallTransfer
HOLD
1
2
Press
Press
to put the call on hold.
MENU
, then use
to highlight
OK
INTERCOM. Press
, then use
to
OK
highlight call destination, then press
again.
3
4
5
When the handset or base answers, announce
the caller.
Press O on the handset or Kon the
base to end the intercom call.
Press P(on the receiving handset) or
K
(on the receiving base) to pick up the
N
call on hold.
8B
34
ATT3658B manual-updated 5/19/04 5:34 PM Page 35
Conference Calling
1
If one handset is already on a call, you can
connect a second handset or base to the call by
P
pressing
K
on the second handset or
on the base.
2
Disconnect either or both handsets by
O
pressing
.
— OR —
K
Disconnect the base by pressing
.
T
N
3658B
35
ATT3658B manual-updated 5/19/04 5:34 PM Page 36
PHONE BOOK
This telephone can store up to 50 telephone numbers
with names. Each number can be up to 32 digits long and
each name can be up to 16 characters.
Store a Number and Name in Phone
Book
1
Enter the number you want to store. The
screen displays the number you enter. To delete
O C
a digit, press
/
; to clear the screen,
O C
.
press and hold
/
OO S
M
T
555 0123
PAUSE
MENU
MEM
MEM
2
3
Press
. The screen displays
ENTER NAME
CLEAR
SAVE
Use the keypad and the chart on page 37 to
enter the name
ENTER NAME
OFFICE_
CLEAR
SAVE
To add a space, press
. To delete a
CLEAR
character press
.
SAVE
4
Press
. The screen displays
ENTRY HAS BEEN
STORED!
PAUSE
MENU
MEM
36
ATT3658B manual-updated 5/19/04 5:34 PM Page 37
Keypad Characters
Dial
Key
Presses
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
*
#
&
A
D
G
J
,
.
a
d
g
j
1
b
e
’
B
E
C
F
I
c
f
2
3
4
5
6
r
H
K
N
Q
U
X
h
k
i
L
O
R
V
Y
l
M
P
m
S
t
n
p
u
w
o
q
v
x
s
7
9
T
W
0
8
y
Z
z
*
#
37
ATT3658B manual-updated 5/19/04 5:34 PM Page 38
Dial a Number in Phone Book
MEM
1
Press
. The screen displays
▼
▲
FIND
2
Press
or
to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
OO S
M
N
or
if necessary) to display the name you’re
searching for
,
GEORGE
555-0123
N
▼
▲
EDIT
— OR —
FIND
Press
, then enter the first few letters of
the name you’re searching for and press
FIND
again.
3
Press Por Kto dial the displayed
number.
38
ATT3658B manual-updated 5/19/04 5:34 PM Page 39
Edit a Number/Name in Phone Book
MEM
1
Press
. The screen displays
▼
▲
FIND
2
Press
or
to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
or
M M
M
if necessary) to display the name you’re
,
searching for
GEORGE
555-0123
▼
▲
EDIT
— OR —
FIND
Press
, then enter the first few letters of
the name you’re searching for and press
FIND
again.
EDIT
3
Press
twice. The handset displays
GEORGE
555-0123
NAME
NUMBER
NAME
NUMBER
4
5
Press
or
, depending on which
you want to edit.
Press to move the cursor to the
character or digit you want to edit, then enter
MORE
the corrections as needed. Press
or
BACK
to toggle between DEL, SPACE or
PAUSE functions if necessary.
SAVE
6
Press
to save changes. The screen will
display the updated entry.
— OR —
Press O
to exit without saving.
39
ATT3658B manual-updated 5/19/04 5:34 PM Page 40
Delete a Number/Name in Phone Book
MEM
1
Press
. The screen displays
▼
▲
FIND
2
Press
or
to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
or
if necessary) to display the name you’re
M M
,
M
searching for
GEORGE
555-0123
▼
▲
EDIT
— OR —
FIND
Press
, then enter the first few letters of
the name you’re searching for and press
FIND
again.
EDIT
3
4
5
Press
. The handset displays
GEORGE
555-0123
DEL
EDIT
DEL
Press
. The screen displays
GEORGE
555-0123
THIS
ALL
To delete only the displayed name and number,
THIS
press
— OR —
To delete all records, press
ALL
. The screen
displays
ARE YOU
SURE?
NO
YES
YES
6
To delete all records, press
. To exit
NO
without deleting, press
.
40
ATT3658B manual-updated 5/19/04 5:34 PM Page 41
CALLER ID OPERATION
If you subscribe to Caller ID service with your local phone service provider,
this phone stores all incoming calls (up to 50 at the handset ) with valid
Caller ID information in the calls log. Name, number, time and date
information can all be stored, if they are sent with the call. Calls are
automatically stored in the order they are received, with call “1” stored as
the most recent call. The calls log number appears next to the date on the
screen display.
JOHNSON THOMAS
908-555-0123
10:30P Oct12
NOTE: The number of new calls displayed on each handset may not
be the same. For example, if you answer a call on Handset 2, it will not
consider that call information as new, but the other handsets will.
ꢀ
If Caller ID information has been received you can see a summary of
the new calls on the idle screen.
HANDSET 1
5 NEW CALLS
REDIAL
REDIAL
MENU
MEM
If the Clock Mode is on, the screen will be
10:30 PM
5 NEW
CALLS
MENU
MEM
41
ATT3658B manual-updated 5/19/04 5:34 PM Page 42
Review Calls Log
MENU
OK
1
Press
, then press
. The screen
displays the most recent call in the calls log.
JOHNSON THOMAS
908-555-0123
10:30P Oct12 #01
▼
▲
CID
2
Press
or
to scroll through call
records.
M M
M
Store Record in Phone Book
1
While the call information is displayed, press
CID
, then use # to scroll through dialing
options, if you want to change the format.
T
For example:
555-1212
1-555-1212
908-555-1212
1-908-555-1212
— OR —
While the call information is displayed, press #
to scroll through dialing options if you want to
change the format, then press
CID
.
For example:
555-1212
1-555-1212
908-555-1212
1-908-555-1212
SAVE
2
3
Press
.
ENTRY HAS BEEN STORED!
The screen displays
42
ATT3658B manual-updated 5/19/04 5:34 PM Page 43
Display Dial
While you are reviewing the calls log, you can dial a
number displayed on the screen. You can change the
format of the number using “Dialing Options” below.
P K
or
Press
to dial the displayed number.
Dialing Options
CID
1
While a call record is displayed, press
,
OPT#
then select
.
2
Use
or
to highlight the
N
N
number the way you want to dial it.
For example:
M
555-1212
1-555-1212
908-555-1212
1-908-555-1212
DIAL
Press K, Por
to dial the
highlighted number.
N
The number of dialing options (up to four) available for
each call displayed depends on the format of the
original call.
43
ATT3658B manual-updated 5/19/04 5:34 PM Page 44
Remove Call Records
Removing a Specific Call Record
MENU
OK
1
Press
, then press
.
2
Press
or
to scroll through call
records until the call you want to delete is
displayed.
JOHNSON THOMAS
908-555-0123
10:30P Oct25 #06
▼
▲
CID
M M
M
CID
DEL
3
4
Press
displays
, then press
. The screen
JOHNSON THOMAS
908-555-0123
10:30P Oct25 #06
THIS
ALL
THIS
Press
. The call record is deleted and
you hear a confirmation tone.
Removing All Records
MENU
OK
1
Press
, then press
.The screen
displays the most recent call record.
CID
ALL
YES
DEL
2
Press
, then press
.
JOHNSON THOMAS
908-555-0123
10:30P Oct25 #01
THIS
ALL
3
4
Press
. The screen displays
ARE YOU
SURE?
NO
YES
Press
to delete all call records or press
to exit without deleting.
NO
44
ATT3658B manual-updated 5/19/04 5:34 PM Page 45
Answering system operation at the base
Audible Indicators
This system gives you voice prompts for feature
operations and voice confirmations when you press a
button or complete an operation.
Turn Answering System On/Off
O
Press
to turn the system on or off. When
N
the system is turned on, you will hear “Machine on” and
O
the
light will be lit.When turning the system on
for the first time, it will use the default setting and
prerecorded outgoing announcements.
Set the Clock
1
2
Make sure the answering system is on.
Press t. The system announces the clock
setting, then announces “To change clock, press
t.”
3
4
Press t.
Press c until the system announces the
correct day, then press t.
R
5
6
Press c until the system announces the
correct hour, then press t.
Press c until the system announces the
correct minutes, then press t. The
system announces the current clock setting.
T
NOTE: You can press and hold c to
advance the minutes setting by tens.
ꢀ
45
ATT3658B manual-updated 5/19/04 5:34 PM Page 46
About Mailboxes
This answering system has three voice mailboxes. Callers using a touch tone
phone can select the mailbox in which their messages will be recorded by
1 2
3
pressing
,
, or . All other messages will be recorded in Mailbox 1.
About Announcements
•
You can record up to two different announcements — one for normal
answering and one for when you’ve set the system to play the
announcement only.
•
Use normal answering when you want the system to record callers’
messages. Use Announce Only when you want to give information
to callers without accepting messages.
•
•
If you choose not to record an announcement, the system answers with
a pre-recorded announcement.
The normal answering pre-recorded announcement says: “Hello. Please
leave a message after the tone.” The Announce Only pre-recorded
announcement says: “We’re sorry, messages to this number cannot be
accepted.”
•
By setting Announce Only to on or off, you decide which announcement
your callers will hear when the system answers a call (the system comes
set for normal answering, with Announce Only turned off). See “Change
announce only” on page 49 to change your announcement selection.
46
ATT3658B manual-updated 5/19/04 5:34 PM Page 47
RecordYour Announcement
NOTE: If you have assigned different mailboxes to
different people, be sure to tell callers in your
ꢀ
1 2
, , or
3
announcement to press
to leave a
message in the appropriate mailbox.
U
1
Press
until you hear “Change
announcement.”
S
r
2
Press
. After you hear “Now recording”
P
followed by a beep, speak toward the base to
record an announcement up to 90 seconds long.
N
3
Press any
button to stop recording.
PLAY/STOP
The system plays back your recorded message.
To review your announcement at any time:
1
Press U until you hear “Change
announcement.”
2
Press any PLAY/STOP button.
To delete your announcement:
Press D during announcement playback.
The system will use the pre-recorded
announcement until you record a new one.
Q
Q
Q
47
ATT3658B manual-updated 5/19/04 5:34 PM Page 48
Answering System Feature Setup
You can set up one feature at a time, or you can set up a
feature and then move on to set up another feature.
1
2
Make sure the answering system is on.
U
Press and release
until you hear the
system announce the feature you want to set.
Refer to the Feature Summary chart on page 49 for
a description of the features and your choices.
c
3
4
Press
Press
to hear the feature’s settings.
U
to move on to the next feature
or press a PLAY/STOP button to exit Feature
Setup.
N
Q
Q
Q
48
ATT3658B manual-updated 5/19/04 5:34 PM Page 49
Default settings indicated by
.
FETURE SUMMARY
*
SYSTEM ANNOUNCES:
DESCRIPTION/DIRECTIONS:
“Change remote access code” Set the remote access code you
50
will use to access features and
functions of the answering system
*
from a touch tone phone. The code
can be changed to any two-digit
number from 40–99.
NOTE: You can press and hold
ꢀ
c
to advance the remote access
code in increments of ten.
“Change message alert”
When Message Alert is turned on,
the base beeps once every 10
seconds when new messages have
been received.
Off
*
On
“Change announce only”
When you turn Announce Only on,
callers hear your announcement,
but cannot leave a message.
Off
*
On
“Change call screening”
When you turn Call Screening off,
you will not hear incoming messages
as the caller leaves them.
On
*
Off
“Change number of rings”
2
Choose how many times the phone
will ring before the system answers
a call. With Toll Saver active, the
system answers after two rings
when you have new messages and
after four rings when you have no
new messages.
4
6
*
Toll Saver
NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button.
ꢀ
49
ATT3658B manual-updated 5/19/04 5:34 PM Page 50
Listen to, Save & Delete Messages
The system automatically saves your messages until you
delete them, and can store approximately 15 minutes of
messages, memos, and announcements
Q
Q
Q
(up to a maximum of 99 messages).
Before playing a message, the system announces the day
and time it was received. While the message plays, the
message window displays the number of the message.
After playing the last message in a mailbox, the system
announces “End of messages.” If the system has less than
five minutes of recording time left, it announces the
remaining time.
•
To repeat a message, press and release
.
•
To playback a message at half the normal speed,
S
press and hold
.
•
•
To skip a message, press and release
To playback a message at twice the normal
.
speed ,press and hold
.
Play Messages
Press a PLAY/STOP button to play messages in a mailbox.
Press again to stop playback.
Delete Messages
•
Press D to delete the message that’s
playing.
•
To delete all messages in a mailbox, press
D, then the appropriate PLAY/STOP
button.
NOTE: You cannot delete a message until it’s been
reviewed, deleted messages cannot be recovered.
ꢀ
50
ATT3658B manual-updated 5/19/04 5:34 PM Page 51
Adjust PlaybackVolume
Press VOLUME +or VOLUME -to adjust the base
speaker volume while playing back messages.
P
N
3658B
Call Screening/Intercept
1
Make sure the answering system and call
screening are on, and set the message playback
volume control above level 1 so you can hear the
caller’s message.
2
3
If you decide to take the call, press Pon
the handset.
If you pick up an extension phone during the
announcement and the announcement does not
stop right away, press and release the telephone
switchhook at the extension.
OO
51
ATT3658B manual-updated 5/19/04 5:34 PM Page 52
Record a Memo
You can record a memo up to four minutes long to store as an
incoming message.
1
2
Press and release
.
Press a PLAY/STOP button to select a mailbox
for the memo. After the beep, speak toward the
microphone. The message window displays the
length of your memo.
3
To stop recording, press the PLAY/STOP button
again.
Q
Q
Q
52
ATT3658B manual-updated 5/19/04 5:34 PM Page 53
MESSAGE WINDOW DISPLAY
WINDOW DISPLAYS: WHEN:
No messages in any mailbox
0
–
Total number of messages in all mailboxes, or
current message number during message
playback.
1 99
↔
–
Memory is full, or total number of messages
is 99
0 99 F
Counting to
Duration of announcement or memo
recording (maximum announcement length is
90 seconds)
1 99
, flashing
Length of recording is more than 99 seconds
99
–
, steadily for
Indicates volume level selected when
VOLUME +or VOLUME -is pressed
1 8
one second
–
Current Remote Access Code (40–99) while
setting
40 99
Announce Only mode
A
or
, steadily for
Displayed when any setting is changed
from on or off
On OF
one second
↔
normal display
Clock needs to be set
CL
System is answering a call or is in remote
operation
––
, flashing
––
System is in programming mode or initializing
53
ATT3658B manual-updated 5/19/04 5:34 PM Page 54
ANSWERING SYSTEM OPERATION at touch tone phone
Connect with the Answering System
You can access many features of this system remotely from a touch
tone phone.
1
2
Dial your telephone number.
When the system answers, enter your Remote Access Code
(preset to 50). The system beeps once and then announces
the number of new messages.
3
4
Enter a remote command (see “Remote Access Commands” on
page 55).
Press *0to exit remote operation.
Voice Menu
The system has voice prompts to help you with remote operation.
Press *5to hear the menu while remotely connected to the answering
system.
54
ATT3658B manual-updated 5/19/04 5:34 PM Page 55
REMOTE ACCESS COMMANDS
FUNCTION:
COMMAND:
Play messages
in a mailbox
Press #, then enter the appropriate
mailbox number(1, 2, or 3). The system
plays new messages. If there are no new
messages, the system plays old messages.
Repeat a message
Skip a message
Press #4while message is playing; press #
4twice back up another message.
Press #6while message is playing; each
press advances another message.
Stop
Press #5.
Save messages
Delete message
Hang up.
Press #9while message is playing.
Review announcement Press #7; system plays announcement,
then beeps.
Record announcement Press *7; after beep, record
announcement, press #5to stop.
System plays back announcement.
Record memo
Press *8; then mailbox number where
you want memo recorded; speak after beep;
press #5to exit.
End remote access call Press *0.
Turn system off
Press #0; the system announces,“Machine
off.” Press #0again to turn
the system back on.
Turn system on
When system is off, it answers after 10 rings
and announces,“Please enter your remote
access code.” Enter your remote access
code.
NOTE: If no key is pressed within 10 seconds of entering remote
access code, the voice menu will be announced. After the voice menu
announcement, if no key is pressed within 20 seconds, the remote
access call will automatically end.
ꢀ
55
ATT3658B manual-updated 5/19/04 5:34 PM Page 56
BATTERIES
Battery Life
A fully charged battery provides an average talk time of about eight hours,
or standby time of five days.
NOTE: Talk time and standby time may vary depending on operating
conditions.
ꢀ
Battery Indicator
Ten to fifteen minutes before the battery charge indictor gets too low
to operate the handset, an empty battery icon (
) will flash on the
LOW
screen, you’ll hear three short tones, and the screen will display
BATTERY
.
If you continue to use the handset without charging the battery or replacing
it (you can purchase a spare battery separately), the handset will turn off
automatically when there is no longer sufficient power.
NOTE: Monitor the battery icon to make sure your battery is
sufficiently charged.
ꢀ
Charge the Handset Battery Pack
•
•
After a low battery indicator, the handset battery needs to be charged.
Place the handset in the base so the CHARGING light goes on.
The battery pack is typically charged in eight hours.
If you repeatedly get a low battery indicator, even after eight hours of
charging, the battery should be replaced. Use only AT&T Battery 2401,
SKU# 91077.
•
CAUTION: Charge the battery provided with or identified for
use with this product only in accordance with the instructions and
limitations specified in the User’s Manual, Part 1.
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ATT3658B manual-updated 5/19/04 5:34 PM Page 57
Spare Battery
You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold
separately) and keep it charged in the base at all times.
In the event of a power failure, a fully charged battery in the spare battery
compartment will allow you to make and receive calls from the cordless
handset only for up to 2 1/2 hours.
The spare battery will fully charge in 24 hours.
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ATT3658B manual-updated 5/19/04 5:34 PM Page 58
Replace the Handset Battery Pack
1
Install the handset battery.
Use only AT&T Battery 2401, SKU# 91077.
Charge the handset battery.
2
•
•
Place the handset in the base.
Charge the battery for at least 12 hours. After the first
charge, the battery will charge in eight hours.
a) Remove battery
b) Align the contacts and place
the battery pack in the
compartment cover by
pressing on indentation
and sliding downward.
battery compartment.
c) Replace cover by
sliding it on its
track up over
battery case until
it snaps firmly into
place.
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ATT3658B manual-updated 5/19/04 5:34 PM Page 59
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
or call 1-800-222-3111. Please retain your receipt as your proof
of purchase.
PHONE
PROBLEM
SOLUTION
If the phone does not
work at all, check these
items first:
• Make sure the power cord is plugged
into the base and an electrical outlet
not controlled by a wall switch.
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack.
• Make sure the battery pack is installed
correctly.
If the above suggestions do not solve the problem, try re-initializing the
handset and base (see “To re-initialize the handset and base” on page 61).
PROBLEM
SOLUTION
If you have no dial tone: Check all the previous suggestions.
If you still do not hear a dial tone, disconnect
the phone and try another phone in the
same jack. If there is no dial tone on that
phone either, the problem is probably in your
wiring or local service.
PROBLEM
SOLUTION
If you hear two beeps
when you try to use
the handset:
• The handset and base are not
communicating properly. You might be
out of range. Move closer to the base
and try again.
• If moving closer to the base does not help,
follow the directions “To re-initialize the
handset and base” on page 60.
PH
59
ATT3658B manual-updated 5/19/04 5:34 PM Page 60
PHONE
PROBLEM
SOLUTION
To re-initialize the
handset and base:
• Disconnect the power to the base.
• Remove spare battery pack (if installed).
• Remove the handset battery pack.
• Wait at least 15 seconds.
• Insert the handset battery pack.
• Connect the power to the base.
PROBLEM
SOLUTION
If you hear noise or
interference when
using the phone:
• You may be out of range. Move closer to
the base.
• Household appliances plugged into the
same circuit as the base can sometimes
cause interference. Try moving the
appliance or the base to another outlet.
• The layout of your home or office may be
limiting the operating range. Try moving
the base to another location, preferably on
an upper floor.
• Using the handset near household
appliances (microwaves, computers,
televisions, stereos, etc.) can sometimes
cause interference. Move away from
appliances while using the handset.
PROBLEM
SOLUTION
It is necessary to register the handset
to the base. Please follow instructions
under REGISTER AN ADDITIONAL
HANDSET on page 5 of this manual.
If your handset dis-
plays ENTER BASE
ID or NO BASE SUB-
SCRIPTION
60
ATT3658B manual-updated 5/19/04 5:34 PM Page 61
PHONE
PROBLEM
SOLUTION
If the phone does not
ring when you receive
a call:
• Make sure the ringer is on.
• Make sure the telephone line cord is
connected firmly to the base and the
telephone jack.
• Make sure the AC adapter is plugged firmly
into an electrical outlet not controlled by a
wall switch.
• You might be too far from the base; move
closer.
• You might have too many extension phones
on your telephone line to allow all of them
to ring. Try unplugging some of them.
61
ATT3658B manual-updated 5/19/04 5:34 PM Page 62
CALLER ID
PROBLEM
SOLUTION
If the caller’s name or
phone number is not
displayed:
• Make sure you subscribe to Caller ID
service from your local telephone
company.
• Make sure the battery is charged.
• Caller ID service might not work when the
phone is connected to a Private Branch
Exchange (PBX).
PROBLEM
SOLUTION
If the caller’s name or
phone number is not
displayed during
• You should call your service provider to
confirm that you subscribe to combined
Caller ID with Call Waiting service.
Call Waiting:
• Caller ID information received during Call
Waiting is displayed only on the handset
that is in use.
• Make sure the battery is charged.
62
ATT3658B manual-updated 5/19/04 5:34 PM Page 63
ANSWERING SYSTEM
PROBLEM
SOLUTION
If messages are
incomplete:
• If a caller leaves a very long message,
part of it may be lost when the system
disconnects the call after four minutes.
• If the caller pauses for more than seven
seconds, the system stops recording and
disconnects the call.
• If the system’s memory becomes full during
a message, the system stops recording and
disconnects the call.
PROBLEM
SOLUTION
If you have difficulty
hearing messages:
Check the volume setting.
PROBLEM
SOLUTION
If callers are unable to
leave messages in
Mailbox 2 or 3:
Make sure caller is dialing from a touch
tone phone.
PROBLEM
SOLUTION
If the system does not
• Make sure that the answering system
answer after the correct is on.
number of rings:
• If Toll Saver is on, the number of rings
changes to two when you have new
messages.
• In some cases, the system may be affected
by the ringing system used by the local
telephone company.
• If the memory is full or the system is off,
the system answers after 10 rings.
63
ATT3658B manual-updated 5/19/04 5:34 PM Page 64
ANSWERING SYSTEM
PROBLEM
SOLUTION
If CL appears in the
message window:
You need to reset the clock.The answering
system clock is not set automatically with
incoming Caller ID information.
PROBLEM
SOLUTION
If the system does not
respond to commands
from a remote touch
tone phone:
• Make sure you are calling from a touch
tone phone. When you dial a number,
you should hear tones. If you hear clicks
instead, the phone is not a touch tone
telephone.
• The answering system may not detect the
Remote Access Code while your
announcement is playing. Try waiting until
the announcement is over before entering
the code.
• Make sure you enter your Remote Access
Code correctly.
• There may be noise or interference on
the phone line you are using. Press keys
firmly.
PROBLEM
SOLUTION
If your outgoing
announcement isn’t
clear:
• When you record your announcement,
make sure you speak in a normal tone of
voice, about nine inches from the base.
• Make sure there is no “background” noise
(TV, music, etc.) while you are recording.
64
ATT3658B manual-updated 5/19/04 5:34 PM Page 65
DEFAULT SETTINGS
DEFAULT SETTINGS
FUNCTION:
Handset Volume
RingerVolume
Ringer Melody
KeypadTone
DEFAULT SETTING:
2
3
1
ON
50
Remote Access Code
Clock Mode
ON
OFF
OFF
4
Message Alert
Announce Only
Number of Rings
Call Screening
ON
65
ATT3658B manual-updated 5/19/04 5:34 PM Page 66
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
RF Frequency Band
2400 MHz – 2483.5 MHz
(Handset to base)
RF Frequency Band
5725 MHz – 5850 MHz
(Base to handset)
Number of Channels
Channel Spacing
95
864 kHz
HandsetTransmit Power +23 dBm
BaseTransmit Power
Sensitivity
+29 dBm
–93 dBm
GFSK
Modulation
OperatingTemperature 0°C – 50°C
Base UnitVoltage
96 – 127Vrms
(ACVoltage, 60Hz)
Base UnitVoltage
7Vdc @ 1A
(DC Adapter Output)
HandsetVoltage
2.0 – 3.0Vdc, 1400mAh
(2-Cell NiMH Battery)
66
ATT3658B manual-updated 5/19/04 5:34 PM Page 67
INDEX
A
D
ALL
40, 44
default settings 65
DEL
Announce Only 46, 49, 53, 65
announcements 46, 50
40
D47, 50
Dial Tone 4, 59
dialing options 42,43
Display Screen Messages 28
B
Base 1, 21,26, 33, 34, 60, 66
Base lights 30
E
Base ringer 19, 20
Base Unit See Base
BASS BOOST 11
battery 4, 7, 29, 56–58, 66
Beeps 31, 49, 54, 55
Belt Clip 8
EDIT
39, 40
Empty (
English 18
ENTER NAME36
ENTRY HAS BEEN STORED36, 42
) 29, 56
F
C
Feature Setup Menu 9
Calls Log 2
FIND
38
CALL ON HOLD27
Call Screening 49
Call Waiting 2
Caller ID 2, 41
c45, 48
F 25
French 18
Full (
) 29
CID
43, 44
G
CL3, 53, 64
C 36
GLOBALPAGE32
CLOCK ENABLE10
CLOCK MODE10
conference call 35
CONTRAST17
H
Handset 1, 2, 8, 11, 21–23, 26, 29,
32–35, 56, 59, 60, 65, 66
Handset battery See battery
Handset Icons 29
Handset ringer 12–13
Headset 8, 11
Hold 27, 29, 35
HOLD
27, 34
67
ATT3658B manual-updated 5/19/04 5:34 PM Page 68
I
N
Idle Screen 9
NATURAL BOOST11
NEW CALLS41
32
interference 60, 64
NiMH Battery pack 1
noise or interference 60, 64
NUMBER
39
K
KEYPAD TONE16
O
O
21, 23, 24, 33–35
9
L
OK
LANGUAGE 18
long tone 59
Low Batt Tone 14
low battery 29, 56
LOW BATTERY56
O45
P
P21, 23, 24, 33, 43, 51
Power Cord 1, 3, 6, 59
Power Failure Backup 7
M
MEM
36
memos 50
R
MENU
9
range limit 15
range tone 15
re-initialize 60
r47, 52
redial 24
Message Alert 49
message window 50, 52
Message Window Display 53
messages 50
REDIAL
messages are incomplete 63
MICROPHONE MUTED26
MID BOOST11
24
Remote Access Commands 55
RINGER #0113
mute 26
M26
Ringer Melody 13,20, 65
RINGER MELODY13
RingerVolume 12, 19, 65
RINGER VOLUME12
MUTE
26
68
ATT3658B manual-updated 5/19/04 5:34 PM Page 69
V
S
Voice Mailboxes 46
voice prompts 45, 54
volume 12, 19, 22, 53, 65
VOLUME +22, 51, 53
VOLUME -22, 51, 53
SAVE
9, 36, 39, 42
SET TIME9
sound quality settings 11
11
Spanish 18
Spare Battery 7, 52
Speaker 22, 52
K21, 23–24, 33, 34, 43
Speakerphone 11, 23
standby time 56
subscriber services 25
X
XFER
34
T
talk time 56
Technical Specifications 66
Telephone line cord 1, 3
THIS
40
Time 9, 10, 41, 50
t 45
Toll Saver 49
tone 14, 15, 22, 65
Tones 31, 56
touch tone 46, 49, 61
TREBLE BOOST11
69
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